91 jobs found

Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today

Helpdesk Engineer - Kinver Benefits Start salary from £25,000 per year Ongoing training and development opportunities Exposure to wide range of technologies and environments Career progression opportunities within the business Performance rewards/bonuses Company pension scheme Holiday entitlement in line with company policy awarded more holiday after serving time at Serveline. Role Overview Serveline IT Ltd are looking for an experienced and customer-focused Helpdesk Engineer to join our growing Helpdesk team. This role is ideal for someone with previous IT support experience who is looking to further develop their technical knowledge within a fast-paced Managed Service Provider (MSP) environment. The successful candidate will provide first and second-line support to a wide range of customers across multiple sectors including business, education, and charities. You will be responsible for troubleshooting technical issues, supporting end users remotely, maintaining high service standards, and assisting with infrastructure and cloud-based technologies Key Responsibilities Provide first and second-line technical support via phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure and deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system upgrades where required Deliver excellent customer service and maintain professional communication at all times Skills & Knowledge Previous experience working within an IT support or helpdesk environment Good understanding of Microsoft Windows operating systems Experience supporting Microsoft 365 environments Basic understanding of networking principles including TCP/IP, DHCP, DNS, and WiFi Experience using remote support and ticketing systems Strong troubleshooting and problem-solving skills Ability to prioritise workload and manage multiple tickets effectively Good written and verbal communication skills Understanding of cyber security best practices Desirable Skills Experience working within an MSP environment Knowledge of Microsoft Intune and Entra ID Experience with VoIP systems Knowledge of Halo PSA ticketing systems Knowledge of Hudu Documentation Understanding of backup and disaster recovery solutions Exposure to networking hardware such as switches, firewalls, and access points Knowledge of remote monitoring and management platforms Personal Qualities Friendly and approachable Reliable and punctual Positive attitude towards learning Professional manner when speaking with customers Patient and calm under pressure Motivated and eager to develop technical skills Honest and trustworthy Entry Requirements GCSE Grade 4/C or above in English and Maths preferred GCSE Grade 4/C or above in ICT Full UK driving license beneficial but not essential Minimum 1 year experience in IT helpdesk or technician (not essential) Basic IT knowledge and confidence using computers A genuine interest in pursuing a career within IT support Previous customer service experience Recommended Certifications Whilst not essential, the following certifications would be advantageous: Microsoft: Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Endpoint Administrator Associate (MD-102) CompTIA: CompTIA A+ CompTIA Network+ CompTIA Security+ Vendor Certifications (Desirable) SonicWall Ubiquiti 3CX HPE/Aruba Working Hours Normal working hours will be Monday to Friday, operating hours for helpdesk are 8am until 5:30pm. We work on a Rota basis that is arranged monthly, with shifts hours operating as: 8am 4:30pm, 8:30am 5:00pm and 9am 5:30pm. We do offer flexible working arrangements based on successful completion of the probationary and initial training period.

Salesforce Experience Cloud Web Lead- 60,000 (London) 56,000 (Remote) - Flexible (Remote Available) The Opportunity Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that supports some of the most in need people. They work closely with charities in the space to create a strong network of support for the vulnerable. We are helping them recruit a Salesforce Experience Cloud Web Lead who will be designing, developing and delivering a Salesforce Experience Cloud based information hub for an exciting new project. What the Salesforce Experience Cloud Website Lead will be doing You will be working with the Head of Data Systems and AI to scope and design an online site before working with the technical teams for build and release. Scope and design the Salesforce experience site - Consulting with target audiences and stakeholders to ensure it meets their requirements Work with technical staff to build the platform and facilitate user testing with target audiences Create training materials (guides, short videos) for both internal staff and external users to encourage adoption Monitor site adoption, user behaviour, and engagement metrics to identify pain points and areas of success Manage the backlog of feature requests, bugs, and Salesforce seasonal release updates What the successful Salesforce Experience Cloud Web Lead will bring to the team You will have a strong understanding of Salesforce Experience Cloud in order to support the design and build, and strong project management skills in order to take the project from discovery to completion. Effective project management skills with the ability to prioritise and manage deadlines and work across multiple workstreams at the same time. Experience managing a database, website or online community via a Salesforce experience site. Salesforce Certified Administrator OR Salesforce Certified Experience Cloud Consultant certifications. Proficiency with Salesforce Flows, standard object architecture, sharing/visibility models, and Salesforce CMS. Basic knowledge of HTML/CSS for minor branding tweaks. Desirable = Knowledge of homelessness and/or supported housing Here's What You'll Get in Return Salary of up to 60,000 Flexible working arrangements Generous Holiday Allowances - 30 days PLUS bank holidays Employee assistance and training programmes Think this one's for you If you think this Salesforce Experience Cloud Web Lead opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.

IT Support Administrator- Havant-Permanent Are you an IT Support professional who enjoys helping people as much as solving technical problems? We are looking for a personable and proactive IT Support Administrator to join a busy and growing organisation. This is an excellent opportunity for someone who combines strong technical skills with outstanding customer service, building trusted relationships with users and becoming a valued point of contact across the business. The successful candidate will be confident working directly with employees at all levels, providing a professional, friendly, and responsive support service while ensuring IT systems remain secure, reliable, and efficient. We are looking for someone that is happy helping end users face to face, by email and on the phone. The Opportunity This role is ideal for an individual who enjoys being highly visible within a business, taking ownership of issues, and delivering a positive end-user experience. You'll be supporting a wide range of technologies while building strong relationships with colleagues, understanding their needs, and ensuring they feel supported every step of the way. You will provide first- and second-line support, manage user accounts and devices, support cloud-based technologies, and work closely with third-party providers to maintain a high-quality IT service. Key Responsibilities Act as a trusted and approachable point of contact for all IT-related queries Build strong working relationships with end users across the organisation Deliver excellent customer service through clear communication and proactive support Provide onsite and remote technical support for hardware, software, and network issues Troubleshoot and resolve technical incidents efficiently while keeping users informed throughout Administer Active Directory, user accounts, permissions, and Group Policy Configure, deploy, and support laptops, desktops, and mobile devices Install, maintain, and troubleshoot Microsoft 365 applications and business systems Support Azure environments and cloud-based services Monitor and maintain IT infrastructure, systems, and network performance Implement and support security measures including MFA, endpoint protection, patch management, and encryption Coordinate support activities with Managed Service Providers (MSPs) and external vendors Manage IT assets, software licensing, and equipment lifecycle processes Support employee onboarding and offboarding activities Create and maintain documentation, procedures, and knowledge base materials Assist with IT projects, upgrades, and continuous improvement initiatives What We're Looking For We're seeking someone who is technically capable but equally passionate about delivering an exceptional user experience. You will have: Previous experience in a first- or second-line IT support role Excellent interpersonal and communication skills A genuine passion for helping users and solving problems The ability to build rapport quickly with people at all levels of an organisation Strong troubleshooting and analytical skills Experience supporting Microsoft 365 environments Knowledge of Active Directory and user administration Exposure to Azure and cloud technologies A proactive approach and willingness to take ownership of issues through to resolution Strong organisational skills and the ability to prioritise effectively Desirable Experience Experience working with ERP systems such as SAP Knowledge of Cyber Essentials and/or ISO 27001 Experience working alongside Managed Service Providers (MSPs) Microsoft, CompTIA A+, Network+, or Security+ certifications Why Apply? This is an opportunity to join an organisation where IT is seen as a valued business partner rather than simply a support function. You'll have the chance to make a real impact, develop strong relationships across the business, and play a key role in delivering an outstanding user experience while working with modern technologies and systems. Due to the nature of this client we can only accept applications from British Citizens. For further information and to apply please contact Victoria at Copello on (phone number removed)

Administrator Occupational Health Contract Type: Permanent Salary : Grade C £28,142 per annum (pro rata) Location : Occupational Health, Alfreton Fire Station Hours : 18.5 hours per week, ideally Monday-Wednesday (Job Share). You may occasionally need to work beyond normal office hours. Agile working arrangements can be discussed with the successful candidate. Department : Occupational Health Reports to : Occupational Health System Administrator/ Team Leader Closing date : midnight on 22 June 2026 About Us: Derbyshire Fire & Rescue Service (DFRS) is an emergency service with a team of over 800 people working towards the vision of Making Derbyshire Safer Together . We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. Whether it s responding to emergencies, preventing incidents, or supporting our frontline teams behind the scenes, every role makes a real difference. We work to our values of - Leadership, Respect, Integrity, Openness, Teamwork and Ambition This is a fantastic opportunity to develop your Occupational Health administrative skills within a supportive, values driven organisation, contributing to meaningful work that directly supports our workforce and wider community. About the Role: As an Administrator, you will be the first point of contact for all Occupational Health related queries, providing efficient and professional support to internal colleagues and external stakeholders. You ll work with our Occupational Health system, OPAS and will be expected to manage your workload effectively in a fast-paced environment while maintaining a high level of confidentiality and accuracy. What You ll Do: Support the Occupational Health department with all aspects relating to medical and fitness appointments, obtaining GP records, dealing with referrals and producing relevant correspondence. Provide first-line Occupational Health support and guidance, signposting employees to the various support services available. Diary management for the department including arranging appointments, meetings and events. Preparation of medical records for submission to Independent Qualified Medical Practitioners and Independent Registered Medical Practitioners in support of ill health retirement or deferred pension benefits cases. Handle confidential data securely and in compliance with GDPR. Process Subject Access Requests What You ll Bring: Strong administrative experience Excellent communication and customer service skills Proficiency in Microsoft Office Ability to manage and prioritise workload independently A commitment to continuous improvement and teamwork Required Qualifications and Experience: To be successful in this role, you will bring the following qualifications and experience: GCSE s in English and Maths (Grade A C / 9 4) What We Offer in Return: We believe in rewarding our people with more than just a salary. Here s what you can expect when you join us: Flexible working hours. Agile working Family friendly policies. Annual leave entitlement of 25 days, increasing to 30 days after 5 years service. Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced maternity pay (subject to meeting eligibility criteria). Occupational sick pay subject to length of service, increasing up to 6 months full & 6 months half after 5 years service. Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme (LGPS) Pension Scheme (FPS) with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. To Apply If you feel you are a suitable candidate and would like to work for Derbyshire Fire & Rescue Service, please click apply to be redirected to our website to complete your application. The closing date for completed applications is midnight on 22 June 2026 . Interviews will be held 7th & 8th July 2026

Administrator Location : Bodelwyddan Wales. Salary : £26,845 per annum + Excellent Benefits! Contract : Full time, Permanent. Hours : 40 Hours (8am - 5pm) Benefits : Time Off: 25 days annual leave plus 8 public holidays, Competitive pension scheme and sick pay and Career Growth: Real pathways for progression within a growing national group. Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. Join a team that is literally powering the UK s future. About this Administrator role and what you will be doing: We are looking for a proactive and organised Administrator to join our team in Bodelwyddan. Working closely with the project team, you will provide efficient administrative support and excellent customer service, ensuring our daily operations run smoothly. Working as a key member of our team, your day to day will involve: Monitor & manage multiple email inboxes & collate information on various job trackers. Manage and update an active caseload of customers. Communicate via email with the Client, in a polite and professional manner. Make outbound calls to customers to arrange programme dates for electrical works, and prepare letter correspondence/notifications as required. Receiving inbound calls from customers with queries. Daily planner management for several operational employees. Raising and completing purchase orders using inhouse systems for operatives and suppliers. Invoice processing for suppliers and subcontractors. Populate job details on billing registers. Populate and send operative s weekly whereabouts to clients. Any other duties as identified and required to meet the needs of the business. In order to be successful in this role you must have: Experience of working within a similar office environment. Professional telephone manner and confidence in dealing with a wide range of customers. Professional and accurate writing skills, particularly email communications. Ability to communicate clearly, concisely, and persuasively, both verbally and in writing. Experience of using Microsoft Office Word, Excel &Gmail. Strong Interpersonal skills and ability to build relationships quickly. Ability to work well under pressure and meet deadlines. Ability to work on own initiative and to act as an effective team member. Accuracy and attention to detail. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.

Job Role - Repairs Manager/Claims Administrator Salary - GBP28,000 to GBP30,000 Location - Tyne and Wear district As a Repair Manager/Claims Administrator, you will play a key role in delivering an outstanding managed repair service for our customers and clients. You will manage incoming claims, coordinate repairs through trusted network partners, and ensure every claim is progressed efficiently and professionally within agreed SLAs and KPIs. You will be the central point of contact for policyholders, contractors, surveyors, loss adjusters, and clients, ensuring clear communication and excellent service throughout the repair journey. This is a fast-paced and varied role, ideal for someone with strong organisational skills, excellent communication abilities, and experience within insurance claims, property repairs, or customer operations. You will be part of and exciting team, where you can make a difference This is a 37.5 hour working week, between the hours of 8am and 6pm Parking on site Key Responsibilities Manage inbound calls from customers, clients, and repair teams in a professional and timely manner Oversee and administer incoming repair claims and allocate works to appropriate network partners Manage work in progress using systems Liaise confidently with clients, loss adjusters, surveyors, and third-party claims handlers Coordinate emergency repairs within agreed timescales Monitor claim progress to ensure all KPIs and SLAs are achieved Obtain estimates, reports, surveys, and supporting documentation Ensure customers are kept informed throughout the claims process Handle complaints and customer concerns professionally and efficiently Produce reports and estimates using Microsoft Office applications Manage delegated authority limits and seek approvals where required Complete claim closure checks and prepare files for invoicing Essential Skills & Experience Previous customer service experience within insurance claims, property repairs, or a related environment Excellent verbal and written communication skills Strong telephone manner and customer-first approach Ability to work effectively in a fast-moving environment with SLAs and KPIs Excellent organisation and prioritisation skills Ability to remain calm under pressure and manage multiple tasks Experience using Microsoft Office packages Strong attention to detail and accuracy in all correspondence and system updates Proactive, adaptable, and able to use initiative Positive and professional approach when handling difficult situations Desirable Experience using job management or claims management systems Knowledge of household insurance claims Understanding of small building works and emergency repairs You could have the exciting chance to work for a leading industry leader: Be part of a growing and innovative business Help shape new ways of working within a modern customer operations team Work collaboratively across Customer, Technology, Operations, Finance, and People teams Opportunity to develop your skills and grow with the business Join a company committed to delivering exceptional customer experiences If you are passionate about customer service, operational excellence, and delivering repairs the right way, please call me today

Legal Compliance Administrator Location: Leamington Spa Town Centre Salary up to c£28,000 per annum , negotiable, commensurate with experience This role would suit an experienced administrator who has a keen interest in systems, processes and problem solving, excellent attention to detail and can communicate well with internal stakeholders at all levels. Applications are invited from experienced legal assistants or administrators who have a genuine interest in working within legal compliance. This is an operational role which won t be suitable for paralegals who are looking to qualify in other fields of law. About the Firm This well-established, multi-office law firm has steadily grown their office network in recent years including two strategic acquisitions. The firm are Lexcel and CQS accredited and are recognised by the Legal 500. They are very well-established, with an excellent reputation throughout the region and a commitment to training and development for all employees. What s involved? Duties will include: Providing administrative support to the Risk and Compliance Officer and Managing Director Auditing anti-money laundering and counterterrorist financing compliance Recording the outcomes of file reviews and checking that corrective actions have been taken by required deadlines Recording compliance breaches in the risk register and following up to check the necessary compliance has been undertaken to close risks Providing administrative support in preparation for Lexcel, CQS and SRA audits Supporting departments with compliance queries, liaising with Risk and Compliance Manager to resolve queries Assisting with onboarding queries and document verification checks Supporting departments with compliance training Who we re looking for: Suitable candidates will have: A keen interest in systems, processes and problem-solving Previous experience of providing administrative support to a compliance team (preferred but not essential) Interest in technology and AI A desire to establish an operational career within legal compliance Previous experience of working in a legal administration role (preferred but not essential) Proficiency in using MS Word, Excel and Outlook Experience of using legal case management systems (preferred but not essential) What s on offer: This is a full-time permanent job which is fully office-based in Leamington Spa, working 35 hours per week Monday to Friday. Travel to other nearby offices will also be required. Benefits include: 23 days holiday (increasing to 27), plus 8 days bank holidays, 2 days additional leave between Christmas and New Year (office closure), and your birthday off Holiday buy and sell scheme. Buy or sell up to 5 days holiday per year Company Sick Pay and Company Pension Scheme Discounted legal fees (on completion of probation period) BUPA healthcare scheme (on completion of probation period) Death in service benefits 3 x salary (on completion of probation period) Long service awards Career development and regular performance reviews Technical and personal skills training Community and fundraising events Full induction programme Funeral Planning and support, Group Life Employee Assistance Programme, and Bereavement and Probate helpline and counselling service Home working one day per week Note : Salary stated above is given as a guideline, in line with market rate and will be wholly commensurate with experience. The information given above is correct to the best of our knowledge. For more information, please contact Tracey at Talentwise Solutions Legal Recruitment About Talentwise Solutions Legal Recruitment Talentwise Solutions Legal Recruitment is a family-run, boutique recruitment agency specialising in legal professional and legal support jobs throughout Coventry and Warwickshire, Birmingham and the Midlands. We offer a tailored service, to find the right role and the right cultural fit for our candidates, and rest assured we will never forward your CV to any firm without first gaining your consent. About Your Consultant Tracey is the Owner and Managing Director of Talentwise Solutions Legal Recruitment, where her focus is on offering a prestigious, consultative, open, and honest service the way she believes recruitment should be! Tracey s passion for recruitment in the legal sector goes back over thirty years, and today it s stronger than ever. Tracey prides herself on her personalised approach to recruiting and will be on hand to guide you through every stage of the process from initial application through to job offer. You know your career is in great hands with Tracey s experience and expertise. Know anyone who might be interested ? We offer generous bonuses up to £500 for successful referrals. Conditions apply - contact us or view our website for details.

Administrator Location : Derry BT47 Salary : £35,000 per annum + Excellent Benefits! Contract : Full time, Temporary 1 year FTC Hours : 40 Hours (8am 5pm) Benefits : Time Off : 25 days annual leave plus 8 public holidays, Competitive pension scheme, sick pay, and healthcare. Established in 2002, IQA Group is a powerhouse in the UK infrastructure sector. With three major sites across Glasgow, North Wales, and Liverpool, we provide expert services in power networks, renewable energy, and commercial contracting. We have expanded our operations with various projects in Ireland and Northern Ireland working on High Voltage (HV) substation infrastructure. Join a team that is literally powering the UK s future. About the Administrator Role and what you will be doing: Are you highly organised, proactive, and thrive in a fast-paced environment We are seeking a dedicated Site Administrator to join our team. You will provide essential support to the site management team, specifically focusing on the preparation, maintenance, and filing of Health & Safety documentation and technical project records. You will ensure that the site remains compliant with UK construction regulations and that all project data is accurate and accessible. Working as a vital member of support team, your day-to-day will include: Assist in the preparation of Risk Assessments and Method Statements (RAMS) and Construction Phase Plans, and maintain the Temporary works register. Manage the site induction process, ensuring all operatives have signed necessary safety declarations. Maintain the site training matrix, ensuring all CSCS cards and specialized tickets (e.g., CPCS, NPORS) are valid and scanned. Maintain the Site Accident Book and assist in the administrative side of RIDDOR reporting if necessary. Maintain the daily site diary, plant equipment inspection logs, and track site waste management notes and fuel usage for environmental reporting. Attend site progress meetings, take minutes, and distribute action points to the relevant subcontractors. Liaise with subcontractors and clients regarding job/project queries. Upload documentation to Elecnor s internal platform and to the client platform. General administration duties and any other adhoc H&S or administration activities that IQA and Elecnor may require to support the project. Candidate Requirements: Previous experience in a similar administrative role is preferred (experience within construction or a CDM site environment is desirable). Ability to communicate clearly, concisely and persuasively both verbally and in writing. Ability to work under pressure and meet deadlines. Well-developed skills in organising and planning, with a proactive attitude for efficiencies and improvements. Computer literate with experience of MS office. Ability to process a high volume of documents daily with accuracy, and a keenness to continue to improve on Technical Knowledge and Highways Legislation. Adhere to the Company's Code of Conduct, complete departmental KPIs, and maintain a positive attitude. Previous experience of similar role preferred. If you feel you have the necessary skills and experience to be successful in this role click on APPLY today! No agencies please.

Advice Quality Assurance Technician - Bromsgrove, West Midlands Hybrid Competitive Salary up to £50,000 + Bonus Sector: Financial services / IFA / Compliance / Advice quality assurance We are working with one of the UK's largest independently owned financial advisory and wealth management firms - headquartered in Bromsgrove, West Midlands, with over £6 billion in client assets and a national network of 200+ accredited independent financial advisers - to recruit an Advice Quality Assurance Technician on a permanent, hybrid basis. This is a technical, compliance-focused role within the firm's Risk and Training and Competence (T&C) function. You will conduct pre-submission and post-submission advice quality audits across the IFA network, deliver constructive feedback to advisers, and support ongoing FCA regulatory activity. The role is well suited to an experienced Paraplanner, IFA Administrator, or compliance professional who wants to apply strong technical knowledge in a dedicated advice quality function. WHAT YOU WILL BE DOING Conducting pre- and post-submission advice quality audits in line with the firm's T&C Scheme Delivering clear, constructive written feedback to Financial Advisers following case assessments Handling day-to-day advice and regulatory queries from IFAs and internal teams - researching and providing accurate responses Processing new business concessions and ensuring accurate, timely recording Supporting past-business audits related to FCA Thematic Reviews Assisting with the periodic assessment of adviser eligibility for Competent Adviser Status (CAS) Maintaining CPD records and keeping technical knowledge of financial planning regulation current WHAT YOU WILL NEED Diploma in Financial Planning (DipPFS or equivalent) - minimum Experience in an IFA environment with strong technical knowledge of personal financial planning Working knowledge of FCA regulatory requirements - suitability, T&C Schemes, CAS, advice standards Excellent written communication and report-writing skills - accuracy and attention to detail essential Confident working independently, managing a varied caseload to deadlines BENEFITS Discretionary annual bonus Hybrid working Flexible holiday with buy and sell scheme + birthday off + long service days Contributory pension (Royal London) + death-in-service MediCash health and wellbeing cashback app - dental, optician, physio, gym Tailored professional development and qualification sponsorship Shopping and retailer discounts Annual Summer and Christmas events

About the Role Connect2Hackney is looking for a detail-oriented and financially astute Pension Fund Accounts Officer to join the London Borough of Hackney on an interim basis. Hackney is home to a diverse community and a thriving workforce. Behind our people is a robust Pension Fund valued at approximately £2.2 billion . We are looking for a dedicated professional to help steward these assets, ensuring that every penny is accounted for, reconciled, and reported with absolute precision. This is more than just a number-crunching role, it is a chance to work at the heart of the Council's financial reporting, interacting with high-level Fund Managers and supporting our commitment to responsible investment through ESG reporting. What You Will Be Doing Reporting to the Investment & Accounting Manager, you will play a pivotal role in the financial integrity of the Pension Fund. Your core responsibilities will include: Financial Reporting & Accounts Lead the compilation: You will work closely with the Manager to compile the Pension Fund Report & Accounts, ensuring all entries are accurate and timely. Ensure compliance: You will ensure our Report and Accounts meet all CIPFA reporting requirements and are produced to the highest standard. Manage the £2.2bn portfolio data: You will develop and prepare monthly transaction reports carried out by Fund Managers and the London CIV to ensure holdings are accurately reflected in the Statement of Accounts. Reconciliation & Control Complex Reconciliations: You will take ownership of complex reconciliations, ensuring they are recorded accurately within the Council's financial reporting systems. Suspense Accounts: You will be responsible for clearing Pension Fund suspense account items on a monthly basis, ensuring alignment with the chart of accounts. Audit Trail: You will maintain comprehensive working papers and documentation to create a full audit trail, acting as the primary point of contact for internal and external auditors to provide assurance on data quality. Operations & Liaison Stakeholder Management: You will liaise with Pension Fund Investment Managers, Custodians, and external Pension administrators to ensure data accuracy for reconciliations and journal entries. Transactional Duties: You will raise purchase orders, pay invoices, and act as the primary contact for invoice queries. ESG & Governance: You will assist the Assistant Director with the execution of passive equity voting and support the team with Environmental, Social, and Governance (ESG) reporting requirements. About You We are looking for someone with a strong background in financial accounting, preferably within a public sector or pension fund environment. To be successful in this role, you should have: Technical Proficiency: Experience with complex financial reconciliations, suspense accounts, and general ledger systems. Attention to Detail: The ability to maintain accurate working papers and handle large datasets (relating to our £2.2bn fund) with precision. Communication Skills: Confidence in liaising with external auditors, fund managers, and internal stakeholders. Knowledge: An understanding of CIPFA requirements and pension fund accounting is highly desirable. Why Connect with Hackney? By joining the Hackney network, you are joining a council that prides itself on being distinct, diverse, and dedicated to its residents. Impact: Work on a significant fund that supports the future of our workforce. Development: Gain exposure to high-level investment accounting and ESG reporting. Flexibility: We offer hybrid working arrangements to support your work-life balance. Benefits: Access to the Local Government Pension Scheme (LGPS) and a generous holiday allowance. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.

IT Systems Administrator - Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation's software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company's infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator

Are you a talented BPM Developer (Metastorm experience) looking for an exciting opportunity in the banking industry? Our client is seeking an enthusiastic and skilled individual to join their team for a likely long term contract. If you're ready to make an impact, we want to hear from you! Role: BPM Developer Duration: 6 Months but long term extensions likely of up to 2 years Location: London Canary Wharf (Hybrid, 3 days a week in office) Rate: £415 - £490 per day (umbrella) Your Role: As a BPM Developer, you will play a pivotal role in understanding business requirements and designing applications and workflows using Opentext MBPM (Metastorm). Your responsibilities will include: Designing and developing applications and processes in Opentext MBPM (Metastorm). Collaborating with SQL and Oracle Database Administrators to define necessary database objects. Writing scripts for T-SQL (SQL Server) and PL/SQL (Oracle) for data analysis based on business needs. Supporting the setup of distribution methods for Citrix and application servers for both web and Windows applications. Troubleshooting JRIE systems to resolve issues and implementing effective solutions. Maintaining change management control procedures to ensure smooth production updates. Liaising with various support teams to facilitate prompt issue resolution. Assisting in the rollout of system changes while preserving application change history. Providing out-of-hours support as needed. What You'll Bring: To excel in this role, you should possess: A solid understanding of BPM technology (Metastorm/Appian/Camunda/Flowable). Proficiency in MS .NET Framework environments and object-oriented programming concepts. A quality-oriented mindset coupled with self-motivation. Desirable Skills: BPM development experience. Web application development skills. Familiarity with DevOps practices. High-level skills in operating system installation and IIS configuration. Network configuration abilities. Experience Required: Proven experience in BPM/Workflow development with a focus on C# and .NET. Strong background in Windows application development. Why Join Us? This is a fantastic opportunity to work with a dynamic team in the banking sector, where you can showcase your skills and contribute to impactful projects. If you enjoy a fast-paced environment and are driven to deliver quality results, this is the role for you! Apply Now! Your next career adventure awaits! Candidates will need to show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Adecco is an employment consultancy and operates as an equal opportunities employer. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Our client are a leading Global Contractor or are currently seeking a proactive and organised individual to provide business support across their Business Development, Office Management, and Communications functions. Operating from a network of offices throughout England & Wales, this leading contractor delivers new build, refurbishment and associated fitout works, with particular expertise in the healthcare, education, industrial, air, retail, commercial and mixed-use sectors. You will be based in their Widnes office in this varied and dynamic role which will play a key part in ensuring smooth operations and effective engagement both internally and externally for this very successful business unit of the Group. Key Responsibilities Business Development Support Assist in preparing proposals, bids, and presentations for new opportunities. Conduct market research and maintain CRM systems to track leads and client interactions. Coordinate meetings and follow-ups with prospective clients. Office Management Support the Office Manager in day-to-day administrative tasks, including scheduling, procurement, and maintaining office systems. Ensure compliance with company policies and assist with onboarding processes for new staff. Communications Draft and distribute internal communications, newsletters, and announcements. Contribute to content creation for comms and marketing campaigns. Assist in organising events and maintaining brand consistency across all platforms. Skills & Attributes Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office and familiarity with CRM tools. Ability to work collaboratively across teams and adapt to changing priorities. If you feel you have these qualities and are looking to join a leading Global company to kick start your career this could be the opportunity you've been waiting for!

The role: We are looking for a Senior Cloud Infrastructure Analyst to join our IT department in Bristol. At Simmons & Simmons, technology is central to delivering exceptional client service. We are seeking a talented and motivated Senior Cloud Infrastructure Analyst to join our Platforms team and help build, automate and operate the Azure platform underpinning our applications and services. This is a hands-on engineering role focused on designing and delivering secure, scalable and resilient cloud solutions in Microsoft Azure, using Infrastructure as Code and CI/CD automation as the default approach. You will work closely with architects, security and application teams to implement cloud platform patterns and enable delivery teams to deploy safely and consistently. You will be required to act as senior technical authority within the platforms team, supporting decision-making, mentoring engineers, and shaping the Azure roadmap. What will you do: Azure Infrastructure as Code (IaC) & CI/CD automation Build, deploy, and maintain Azure infrastructure using IaC (Bicep and/or Terraform) with peer review and version control. Strong familiarity working in IaC and pipelines to ensure quality, security and adherence to baseline standards. Cloud reliability, operations & incident/problem support (engineering-led) Act as a senior escalation point for complex Azure platform incidents; leading to troubleshoot, perform root cause analysis, and implement sustainable fixes (automation over repeated manual intervention). Monitor and improve platform health using Azure observability tooling (e.g., Azure Monitor, Log Analytics/KQL, Application Insights, Science Logic), and improve alerting and diagnostics. Lead reliability and resilience improvements such as such as performance tuning, resource optimisation, cost optimization using FinOps and provide availability enhancements, aligned to our service- level expectations. A senior analyst is expected to be a point of contact and escalation at all times, taking ownership of incident management, while providing 3rd & 4th level and technical support. Any experience working within the Agile framework using Scrum. Security, compliance & governance Embed security controls and compliance checks into delivery pipelines (DevSecOps approach), ensuring cloud systems are configured securely and remain compliant. Contribute to platform governance initiatives such as naming/tagging conventions, logging standards, Key Vault/secret patterns, and controlled change via Github Push/Pull requests. Work closely with Security and CISO stakeholders and the wider networks team to maintain a strong and compliant security posture across our Azure public cloud. What we are looking for: The role deliberately covers a relatively broad brief of technologies, targeted at enabling effective communication and efficient working practices. We would expect the role holder to be able to demonstrate a skill base that spans a range of the following topics and, where necessary, to demonstrate the aptitude and desire to develop to meet the entire brief. Knowledge of a range of enterprise IT application technologies, including a demonstrated track record in operating and administering or working with infrastructure applications as part of the: Microsoft Application Stack such as Exchange 365; Active Directory, AD connect, Azure site recovery (ASR) and Azure Virtual Desktop (AVD) and Azure SQL. Experience of working with VMware vSphere, HPE Servers & Storage, upgrades and maintenance procedures. Hands-on experience engineering solutions in Microsoft Azure, including a solid understanding of Azure IaaS and PaaS services (e.g., VMs, Storage, App Services, Front Door, API Management, Azure Functions, Azure SQL, Azure Networking). Strong experience with Infrastructure as Code in either (Bicep and/or Terraform; ARM knowledge acceptable where relevant). Practical experience with Azure DevOps (Pipelines, Repos, CI/CD concepts) and Git-based version control. Azure networking knowledge including VNETs, vWAN, ExpressRoute, VPN gateways, hub-and-spoke, and traffic management concepts. Azure security fundamentals including Managed Identities, Key Vault, Conditional Access, Defender for Cloud/Security Centre. Strong scripting capability in PowerShell (and/or Bash), and the ability to automate operational tasks and deployments. Strong troubleshooting mindset: diagnosing complex issues and driving them to resolution with appropriate escalation and RCA. Clear communication skills, including the ability to explain technical topics in plain English in a professional services environment. A Strong problem-solver with proactive, engineering-led mindset. Self-motivated technical lead and mentor. Comfortable working as a senior engineer in a collaborative, geographically diverse and inclusive team. Preferably either: 5-years relevant experience working in a similar role, or a qualification in Computer Science or Engineering or Microsoft accredited Azure Certifications (e.g., Azure Administrator / DevOps / Cloud Engineering) and relevant experience working in a similar role. Excellent Knowledge of the Azure and Windows Stack. Career Level: The career level assigned to this role is level 3. The career level framework provides a formal structure for the business services functions at the firm. The framework, which ranges from level 1 to level 7, clearly defines the responsibilities, skills and competencies required at each level. Here at Simmons & Simmons: At Simmons, we are proud of our collaborative, open and non-hierarchical culture, where everyone is treated with respect and dignity and the wellbeing of our people is paramount. Our dynamic minds work as one integrated team, partnering with leading organisations on inspirational and thought-provoking projects that matter. From day one, irrespective of job title, qualification or background, everyone s voice is heard, and you are encouraged to have an enquiring mind and share ideas that drive the firm forward. Through innovative learning and development opportunities, you will have a platform to excel, exceed your career ambitions, and achieve things you never thought possible. Some key information: We offer a competitive package including bonuses dependant on role/level, private medical insurance and pension contribution. Our global skills academy provides our people, regardless of their role and location, with excellent learning opportunities (including live workshops, podcasts, short videos and practical learning experiences). We have adopted a hybrid working approach with a requirement for a minimum of three days in the office with flexibility dependant on role/team/client demands. We are proud to rank as a Times Top 50 Employer for Gender Equality, a Stonewall Top Global Employer, and a Top 75 Employer for Social Mobility. We have a range of social and sports committees, summer and winter parties and monthly get togethers. We have a range of diversity networks to connect people and celebrate our differences which is integral to our inclusive culture. All UK offices have their own artwork collections including Damien Hirst and Tracey Emin pieces in the London office. We have a long-standing history in supporting the art community especially up-and-coming artists. We have recently introduced a Strategic Advisory Council which is a mix of associates and business services who will propose strategic initiatives that align with our firm's mission and support the delivery of our business plan, shaping the future of our next-generation law firm. Our in-house generative AI tool, Percy, won the Innovation in Automation and AI Tools category at the 2024 FT Innovative Lawyers Europe Awards. This achievement highlights our commitment to technological innovation and client service. We have been commended in The Times Best Law Firms 2026 across three categories: construction, employment, and intellectual property. Our profile is highly positive, highlighting our sector specialisms and notable case and transactional work. Equal opportunities: We are committed to fostering equality, diversity and inclusion within our firm and to ensuring equal employment opportunities. We believe that this commitment creates a vibrant and rewarding work environment. We are therefore committed to: Upholding equal opportunities, regardless of race, ethnicity, religion, belief, age, disability, sexual orientation, sex, gender reassignment, gender identity, marital status, or pregnancy, including maternity and paternity. This commitment extends to addressing any instances of perceived or associative discrimination and harassment. We also ensure fair treatment during recruitment and selection processes for those who are serving or have served in the armed forces, along with their families. Accommodating requests for flexible working arrangements whenever possible. We encourage you to discuss your needs with us if this is something you require. Making our roles accessible to individuals with diverse abilities. If you need any reasonable adjustments during the recruitment process, please let us know so we can meet your needs. We offer a range of employee networks to support our colleagues . click apply for full job details

Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details