2 jobs found

Service Support & Invoice Administrator Location: Redditch Full-Time Fixed-Term Contract (18 months) Pay: 13 - 15 per hour Hours: Monday to Friday (office hours) About the Role: We are seeking a highly organised and detail-oriented Service Support & Invoice Administrator to join our busy Service team on an 18-month fixed-term contract. This is a key role responsible for ensuring accurate service invoicing, maintaining administrative records, and supporting day-to-day operations. You'll work closely with technicians, customers, and internal teams to ensure work orders are processed efficiently, invoices are issued promptly, and service operations run smoothly. Key Responsibilities: Service Invoicing & Administration Review and approve work orders to ensure they are correct and ready for invoicing Ensure timely completion and closure of work orders within SAP Liaise with Technicians to resolve missing or incomplete information Prepare and issue accurate invoices, including cost breakdowns for customers Manage invoice queries and follow up on overdue payments Allocate travel and service-related costs to relevant work orders Maintain utilisation data and service records Update customer and service information in Salesforce Carry out quality checks on technician timesheets Finance Support Support the Finance team with service-related information Approve supplier invoices and handle payment queries Maintain subcontractor cost records and recharge processes Update work breakdown structures in SAP Technician Support & Coordination Manage overtime reporting and ensure compliance with company policies Arrange technician travel including flights, ferries, and hire vehicles Order tools, materials, and equipment, maintaining accurate stock records Assist with work-order documentation General Administration Order office supplies and manage department resources Handle incoming and outgoing post Provide cover for Warranty Processing when required About You: Essential Skills & Experience Proven administrative experience within a service, engineering, or technical environment Strong attention to detail and high level of accuracy Excellent communication and organisational skills Ability to manage multiple tasks and meet deadlines Experience with SAP and Salesforce (or ability to learn quickly) Proficient in Microsoft Office Self-motivated with the ability to work both independently and as part of a team Desirable Experience in a service operations environment Knowledge of work-order processes and service invoicing Reporting Structure Reports to: Field Service Manager Department: Service / Operations Why Join Us? Competitive hourly rate of 13 - 15 per hour Stable 18-month contract with full-time hours Supportive, collaborative working environment Opportunity to gain experience across service, finance, and operations If you're a proactive administrator with a keen eye for detail and a passion for supporting operational excellence, we'd love to hear from you. How to Apply : If you're interested in this opportunity, please apply now with your up-to-date CV or contact Adecco Worcester for further details. Note : Only successful applicants will be contacted for an interview. Thank you for your understanding. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Graduate Opportunities Job Title: Sales Administrator (Graduate) Contract Type: Full-Time, Permanent Location: Redditch, Worcestershire Hours: Flexible between 0800-18:00 / Early finish at 1pm on a Friday (37.5 hours in total) Executive Summary We're recruiting two recent graduates who want to build a career with a growing business people looking for a company to progress with , not just a job to fill. This is a genuine entry-level start, and we're upfront about that: it's the first step on a structured path that can lead to sales and account management, operations, or marketing. We're far more interested in your ambition and how you think than in the job title on day one. You'll join our order processing and customer service team, supplying the hospitality and retail sectors. You'll learn SAP (or equivalent ERP), track order accuracy, and coordinate with manufacturing and logistics to keep delivery performance on target gaining a real, data-driven grounding in how a sales operation actually runs. If you're a recent graduate ready to learn fast and grow with us, we'd like to hear from you. The Role In this role, you'll sit at the centre of the order-to-delivery process supporting the sales administration team and gaining first-hand exposure to how data accuracy, system discipline, and cross-department coordination drive customer service performance. Key Responsibilities Process customer orders accurately and on time, end-to-end from enquiry through to delivery Maintain accurate, up-to-date order and delivery records within SAP (or equivalent ERP system) Track order status and flag discrepancies, working to keep data integrity high across the system Coordinate with manufacturing and logistics teams to confirm delivery schedules and resolve timing issues Handle day-to-day customer queries professionally, escalating complex issues to senior team members Support reporting on order processing performance and delivery KPIs Contribute ideas for process improvement as you build familiarity with the systems and workflow Work closely with sales, operations, and customers as a key point of coordination What We're Looking For Essential: A recent degree Strong attention to detail and process discipline Comfortable working with data, systems, and structured processes Good written and verbal communication skills A proactive, customer-first mindset Ability to manage multiple priorities and meet deadlines Desirable: Interest in a long-term career in sales operations, account management, business analytics or marketing Previous part-time, placement, or internship experience in an office or customer service environment Why This Role? Genuine entry-level grounding no prior sales operations experience required Career pathway into sales and account management, operations, or marketing Direct exposure to SAP/ERP systems, KPI reporting, and supply chain coordination Work across the hospitality and retail sectors with strong long-term demand Structured support from an experienced sales administration team Salary to be confirmed How to apply We are reviewing CVs now early applications are highly encouraged. Click below to apply or contact our team directly. Contact Arden Personnel (url removed) (phone number removed) (Alcester) (phone number removed) (Redditch) Follow Arden Personnel on Facebook, Instagram & LinkedIn for live vacancies. About Arden Personnel Arden Personnel is a trusted recruitment agency covering Redditch, Bromsgrove, Studley, Henley-in-Arden, Evesham, Alcester, Bidford-on-Avon, Leamington Spa, Warwick, and Stratford-upon-Avon. We place candidates across Administration, Marketing, IT, HR, Finance, Customer Service, Purchasing, Engineering and more. We are an equal opportunities employer. Your next opportunity could be just a call or click away