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graduate software support analyst
GBR Group Ltd
Senior Business Analyst
GBR Group Ltd
Senior Business Analyst Job Title : Senior Business Analyst Department : Operations Location : Canary Wharf, London Reports To : Chief Executive Officer (CEO) Details: We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, project managers, developers, and end users to gather requirements, analyse business processes, and support the successful delivery of IT projects. DUTIES & RESPONSIBILITIES: Gather, analyse, document, and validate business and functional requirements. Collaborate intensively with leadership to design and execute ambitious business strategies and goals Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases. Analyse existing business processes and identify opportunities for improvement and automation. Collaborate with development and quality assurance teams throughout the software development lifecycle (SDLC). Assist in defining project scope, objectives, and deliverables. Monitor project progress and deliver comprehensive, data-driven reports on business performance, operational metrics, and client satisfaction to empower informed decision-making. Maintain vigilant oversight of project financials, including budgets, invoices, and expenses. Ensure unwavering compliance with company policies, industry regulations, and data privacy standards. proactively identify and mitigate risks within operational processes and project execution. Develop and uphold robust business continuity plans. SKILLS, EXPERIENCE & QUALIFICATIONS: Bachelor s degree in Business Administration, Management, or a related field (Post Graduate degree/diploma in a related field preferred). Minimum of 5 years of experience as business analyst or a similar role. Proficient in using project management tools (e.g., Jira, Trello, Azure) and productivity software (e.g., Microsoft Office Suite, Google Workspace). Possesses a comprehensive understanding of SDLC, Agile, Scrum, and Waterfall methodologies Demonstrates experience in requirements gathering, process mapping, and business analysis. Exceptional analytical, problem-solving, and decision-making skills. Outstanding communication and interpersonal abilities. Thorough understanding of financial management and budgeting processes. PREFERRED SKILLS: Holds certifications such as PMI-PBA/ PMP, or certifications in Agile methodologies. Possesses knowledge of SQL, data analysis, and reporting tools such as Power BI or Tableau. Has involvement in digital transformation initiatives or process improvement projects. Exposure to Generative AI, AI-driven automation, prompt engineering, and AI-assisted analytics/reporting tools
Jun 11, 2026
Full time
Senior Business Analyst Job Title : Senior Business Analyst Department : Operations Location : Canary Wharf, London Reports To : Chief Executive Officer (CEO) Details: We are seeking a detail-oriented and analytical Business Analyst to bridge the gap between business needs and technology solutions. The ideal candidate will work closely with stakeholders, project managers, developers, and end users to gather requirements, analyse business processes, and support the successful delivery of IT projects. DUTIES & RESPONSIBILITIES: Gather, analyse, document, and validate business and functional requirements. Collaborate intensively with leadership to design and execute ambitious business strategies and goals Create Business Requirement Documents (BRD), Functional Requirement Documents (FRD), user stories, process flows, and use cases. Analyse existing business processes and identify opportunities for improvement and automation. Collaborate with development and quality assurance teams throughout the software development lifecycle (SDLC). Assist in defining project scope, objectives, and deliverables. Monitor project progress and deliver comprehensive, data-driven reports on business performance, operational metrics, and client satisfaction to empower informed decision-making. Maintain vigilant oversight of project financials, including budgets, invoices, and expenses. Ensure unwavering compliance with company policies, industry regulations, and data privacy standards. proactively identify and mitigate risks within operational processes and project execution. Develop and uphold robust business continuity plans. SKILLS, EXPERIENCE & QUALIFICATIONS: Bachelor s degree in Business Administration, Management, or a related field (Post Graduate degree/diploma in a related field preferred). Minimum of 5 years of experience as business analyst or a similar role. Proficient in using project management tools (e.g., Jira, Trello, Azure) and productivity software (e.g., Microsoft Office Suite, Google Workspace). Possesses a comprehensive understanding of SDLC, Agile, Scrum, and Waterfall methodologies Demonstrates experience in requirements gathering, process mapping, and business analysis. Exceptional analytical, problem-solving, and decision-making skills. Outstanding communication and interpersonal abilities. Thorough understanding of financial management and budgeting processes. PREFERRED SKILLS: Holds certifications such as PMI-PBA/ PMP, or certifications in Agile methodologies. Possesses knowledge of SQL, data analysis, and reporting tools such as Power BI or Tableau. Has involvement in digital transformation initiatives or process improvement projects. Exposure to Generative AI, AI-driven automation, prompt engineering, and AI-assisted analytics/reporting tools
Fazer Recruitment
Junior Developer
Fazer Recruitment Chester, Cheshire
Junior Developer Location: Chester (hybrid / office-based) Salary: Up to £30,000 + great benefits We're looking for a Junior Developer to join a growing technology team based near Chester. This is an excellent opportunity for a recent graduate or early-career engineer to develop their skills in a supportive, well-structured environment. You'll work alongside experienced Developers on real projects, helping to design, build, and improve business-critical applications while continuing to grow your technical and professional capability. What you'll be doing as a Junior Developer Supporting the development, testing, and maintenance of software solutions Working collaboratively with engineers, analysts, and wider teams Learning best practices in software design, development, and delivery Contributing ideas and improvements as your confidence grows What we're looking for in the Junior Developer A degree in Computer Science or a closely related subject (or equivalent experience) A genuinely positive attitude and eagerness to learn Strong problem-solving skills and logical thinking Good communication skills and the ability to work as part of a team An interest in building a long-term career in software engineering What you'll get as a Junior Software Engineer Salary up to £30,000 A strong benefits package Structured onboarding and ongoing training Mentorship from experienced engineers Clear progression and development opportunities This role would suit someone at the start of their career who's keen to build solid foundations and grow quickly in a supportive environment. Please click APPLY NOW for consideration to the Junior Developer role
Jun 07, 2026
Full time
Junior Developer Location: Chester (hybrid / office-based) Salary: Up to £30,000 + great benefits We're looking for a Junior Developer to join a growing technology team based near Chester. This is an excellent opportunity for a recent graduate or early-career engineer to develop their skills in a supportive, well-structured environment. You'll work alongside experienced Developers on real projects, helping to design, build, and improve business-critical applications while continuing to grow your technical and professional capability. What you'll be doing as a Junior Developer Supporting the development, testing, and maintenance of software solutions Working collaboratively with engineers, analysts, and wider teams Learning best practices in software design, development, and delivery Contributing ideas and improvements as your confidence grows What we're looking for in the Junior Developer A degree in Computer Science or a closely related subject (or equivalent experience) A genuinely positive attitude and eagerness to learn Strong problem-solving skills and logical thinking Good communication skills and the ability to work as part of a team An interest in building a long-term career in software engineering What you'll get as a Junior Software Engineer Salary up to £30,000 A strong benefits package Structured onboarding and ongoing training Mentorship from experienced engineers Clear progression and development opportunities This role would suit someone at the start of their career who's keen to build solid foundations and grow quickly in a supportive environment. Please click APPLY NOW for consideration to the Junior Developer role
Proactive Appointments
Graduate Developer Opportunity
Proactive Appointments
Graduate Developer/Analyst Programmer London - Hybrid Working Permanent Full Time £28,000 - £30,000 As a Graduate Developer , you'll be an integral part of a close-knit team responsible for developing and supporting bespoke IT systems. This role will offer you a wide variety of technical and business challenges as new products, regulations, and market practices emerge. You'll work across both Legacy and modern platforms, with a strong focus on training and development to get you up to speed quickly. From day one, you'll contribute to real-world projects and gradually build your knowledge of both the technical and operational aspects of the organisation What You'll Be Working On Our core application, running on an IBM i platform , primarily developed in RPG and some Java Applications developed manually and via the CA:2E (Synon) rapid application development tool A new system revamp project , featuring a ReactJS Front End and NodeJS API layer on top of our existing platform Key Responsibilities As part of a small and supportive team, you'll be involved in a wide range of responsibilities, including: Analysing problems and gathering requirements Designing and developing solutions Writing and maintaining code (RPG and JavaScript) Performing testing and quality assurance Producing technical and user documentation Providing user and system support What We're Looking For A recent graduate in Computer Science, Software Engineering, or a related discipline A keen interest in software development and problem-solving Willingness to learn Legacy and modern technologies (RPG, Java, ReactJS, NodeJS) Strong communication and teamwork skills Proactive and willing to take ownership of tasks in a small team setting Why Join Us? Join a stable, permanent position with strong growth potential Gain experience in both modern and Legacy systems Be part of a high-impact, agile team where your contributions matter Receive hands-on technical and business training Work in the fast-paced and ever-evolving world of financial trading systems Ready to Start Your Career with Us? This is a permanent, Full time position ideal for a graduate looking to launch their career in a collaborative and technically rich environment. Send your CV and a brief cover letter and tell us why you're the right fit for the team. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Oct 03, 2025
Full time
Graduate Developer/Analyst Programmer London - Hybrid Working Permanent Full Time £28,000 - £30,000 As a Graduate Developer , you'll be an integral part of a close-knit team responsible for developing and supporting bespoke IT systems. This role will offer you a wide variety of technical and business challenges as new products, regulations, and market practices emerge. You'll work across both Legacy and modern platforms, with a strong focus on training and development to get you up to speed quickly. From day one, you'll contribute to real-world projects and gradually build your knowledge of both the technical and operational aspects of the organisation What You'll Be Working On Our core application, running on an IBM i platform , primarily developed in RPG and some Java Applications developed manually and via the CA:2E (Synon) rapid application development tool A new system revamp project , featuring a ReactJS Front End and NodeJS API layer on top of our existing platform Key Responsibilities As part of a small and supportive team, you'll be involved in a wide range of responsibilities, including: Analysing problems and gathering requirements Designing and developing solutions Writing and maintaining code (RPG and JavaScript) Performing testing and quality assurance Producing technical and user documentation Providing user and system support What We're Looking For A recent graduate in Computer Science, Software Engineering, or a related discipline A keen interest in software development and problem-solving Willingness to learn Legacy and modern technologies (RPG, Java, ReactJS, NodeJS) Strong communication and teamwork skills Proactive and willing to take ownership of tasks in a small team setting Why Join Us? Join a stable, permanent position with strong growth potential Gain experience in both modern and Legacy systems Be part of a high-impact, agile team where your contributions matter Receive hands-on technical and business training Work in the fast-paced and ever-evolving world of financial trading systems Ready to Start Your Career with Us? This is a permanent, Full time position ideal for a graduate looking to launch their career in a collaborative and technically rich environment. Send your CV and a brief cover letter and tell us why you're the right fit for the team. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Optima Recruitment
Graduate IT Support Analyst
Optima Recruitment Leatherhead, Surrey
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.
Sep 23, 2025
Full time
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.

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