Tenancy Relations Officer Location: Hackney E8 Hybrid - 3 Days in the Office Umbrella Rate : 230.21 to 241.61 a day PAYE Rate: 156.11 to 179.29 a day Full-time (Occasional evening/off-site work required) Length: 2 Months The Role Are you passionate about protecting tenant rights and preventing homelessness? The London Borough of Hackney is seeking a dedicated Tenancy Relations Officer to champion the private rented sector as a safe, viable housing option. In this vital role, you will be at the forefront of implementing Renters Rights legislation , ensuring tenant protections are upheld while empowering landlords with the knowledge they need to succeed. You will serve as a mediator, an advisor, and a specialist, working to reduce reliance on temporary accommodation and foster housing security across our diverse community. Key Responsibilities Policy & Advocacy: Maintain expert knowledge of housing and enforcement legislation to provide accurate advice and navigate complex cases. Tenant Protection: Assess the validity of eviction notices, investigate illegal evictions, and address harassment cases to keep residents safe. Homelessness Prevention: Conduct comprehensive housing need assessments under the Homelessness Reduction Act 2017 and develop innovative strategies for private sector engagement. Mediation & Representation: Facilitate on-site property visits to resolve disputes and represent the Council in court or tribunal proceedings when necessary. Landlord Engagement: Proactively educate landlords on their legal responsibilities through training sessions and collaborative initiatives. Community Liaison: Act as local intelligence for homelessness trends, creating resources for stakeholders like schools and GPs to support families considering relocation. About You We are looking for a resilient professional who excels in high-pressure, emotive environments. To be successful, you should have: Expert Knowledge: A deep understanding of the private rented sector, security of tenure, housing standards, and the Homelessness Reduction Act . Proven Experience: A track record of preventing homelessness and providing high-quality tenancy and welfare advice. Exceptional Communication: The ability to negotiate with landlords and explain complex policies concisely to a diverse range of stakeholders. Conflict Resolution: Strong skills in de-escalating emotive disputes between landlords and tenants. Commitment to Equality: A dedicated approach to ensuring services meet the diverse needs of Hackney residents. Why Hackney? This is an opportunity to work at the heart of a vibrant London borough, collaborating with enforcement teams and the voluntary sector to make a tangible difference in people's lives. Apply today to help us build a fairer, more secure housing future for Hackney. Hackney Council is committed to Diversity, Equality, and Health and Safety in the workplace. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
May 26, 2026
Seasonal
Tenancy Relations Officer Location: Hackney E8 Hybrid - 3 Days in the Office Umbrella Rate : 230.21 to 241.61 a day PAYE Rate: 156.11 to 179.29 a day Full-time (Occasional evening/off-site work required) Length: 2 Months The Role Are you passionate about protecting tenant rights and preventing homelessness? The London Borough of Hackney is seeking a dedicated Tenancy Relations Officer to champion the private rented sector as a safe, viable housing option. In this vital role, you will be at the forefront of implementing Renters Rights legislation , ensuring tenant protections are upheld while empowering landlords with the knowledge they need to succeed. You will serve as a mediator, an advisor, and a specialist, working to reduce reliance on temporary accommodation and foster housing security across our diverse community. Key Responsibilities Policy & Advocacy: Maintain expert knowledge of housing and enforcement legislation to provide accurate advice and navigate complex cases. Tenant Protection: Assess the validity of eviction notices, investigate illegal evictions, and address harassment cases to keep residents safe. Homelessness Prevention: Conduct comprehensive housing need assessments under the Homelessness Reduction Act 2017 and develop innovative strategies for private sector engagement. Mediation & Representation: Facilitate on-site property visits to resolve disputes and represent the Council in court or tribunal proceedings when necessary. Landlord Engagement: Proactively educate landlords on their legal responsibilities through training sessions and collaborative initiatives. Community Liaison: Act as local intelligence for homelessness trends, creating resources for stakeholders like schools and GPs to support families considering relocation. About You We are looking for a resilient professional who excels in high-pressure, emotive environments. To be successful, you should have: Expert Knowledge: A deep understanding of the private rented sector, security of tenure, housing standards, and the Homelessness Reduction Act . Proven Experience: A track record of preventing homelessness and providing high-quality tenancy and welfare advice. Exceptional Communication: The ability to negotiate with landlords and explain complex policies concisely to a diverse range of stakeholders. Conflict Resolution: Strong skills in de-escalating emotive disputes between landlords and tenants. Commitment to Equality: A dedicated approach to ensuring services meet the diverse needs of Hackney residents. Why Hackney? This is an opportunity to work at the heart of a vibrant London borough, collaborating with enforcement teams and the voluntary sector to make a tangible difference in people's lives. Apply today to help us build a fairer, more secure housing future for Hackney. Hackney Council is committed to Diversity, Equality, and Health and Safety in the workplace. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
May 26, 2026
Seasonal
Please only apply if you have over 2 years experience in the relating field Are you seeking a rewarding opportunity to make a difference in your community on a temporary basis with the potential for ongoing engagement? Do you have a passion for ensuring safe and harmonious living environments? If so, we want you to be a part of our dynamic team as a Temporary Housing Officer! My client are dedicated to providing high-quality housing services to our residents, and we need dedicated individuals like you to help us achieve this goal, even on a temporary basis. As a Housing Officer, you will play a crucial role in ensuring the smooth running of our housing operations. Your main duties will include: Succession and Assignments: Facilitating the smooth transfer of tenancies and managing succession cases with empathy and efficiency. Anti-Social Behavior (ASB) Management: Proactively addressing and resolving issues related to anti-social behavior to maintain a safe and peaceful community. Tenancy Enforcement: Enforcing tenancy agreements and policies to uphold standards of conduct and property maintenance. Tenancy Management: Providing support and guidance to tenants, addressing their concerns, and ensuring compliance with tenancy obligations. Inspections: Conducting regular inspections to assess property conditions, identify maintenance needs, and ensure compliance with regulations. We're looking for candidates who are highly organized, customer-focused, and adept at problem-solving. Strong communication skills and the ability to work collaboratively with colleagues and external stakeholders are essential. If you're ready to make a meaningful impact in the lives of our residents on a temporary basis with the possibility of continued involvement, apply now to join our team as a Housing Office
We are currently recruiting for a Housing Officer to join a busy local authority team in Warwickshire. This is a fantastic opportunity for an experienced housing professional to deliver a high-quality, customer-focused housing management service to tenants across general needs properties. In this varied frontline role, you will manage a patch of tenancies, providing advice and support to residents, carrying out home visits, and working proactively to sustain tenancies. You will handle anti-social behaviour, tenancy breaches, and neighbourhood issues, taking appropriate enforcement action where required. You'll also work closely with internal teams and external agencies to support vulnerable tenants and resolve complex cases. Regular estate inspections, tenancy reviews, and involvement in community engagement will form a key part of your role, alongside maintaining accurate records and contributing to service improvements. This position requires office attendance 4 days per week, with 1 day working remotely. Due to the nature of the role, you must have business insurance for your vehicle or be willing to obtain this. If you're proactive, organised, and passionate about delivering excellent housing services, we'd love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
May 26, 2026
Contractor
We are currently recruiting for a Housing Officer to join a busy local authority team in Warwickshire. This is a fantastic opportunity for an experienced housing professional to deliver a high-quality, customer-focused housing management service to tenants across general needs properties. In this varied frontline role, you will manage a patch of tenancies, providing advice and support to residents, carrying out home visits, and working proactively to sustain tenancies. You will handle anti-social behaviour, tenancy breaches, and neighbourhood issues, taking appropriate enforcement action where required. You'll also work closely with internal teams and external agencies to support vulnerable tenants and resolve complex cases. Regular estate inspections, tenancy reviews, and involvement in community engagement will form a key part of your role, alongside maintaining accurate records and contributing to service improvements. This position requires office attendance 4 days per week, with 1 day working remotely. Due to the nature of the role, you must have business insurance for your vehicle or be willing to obtain this. If you're proactive, organised, and passionate about delivering excellent housing services, we'd love to hear from you. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
May 26, 2026
Full time
About the Company Our client is one of the UK s largest providers of residential retrofit solutions for decarbonisation. Working across both social housing and private homes, they deliver large-scale programmes designed to improve energy efficiency and support the transition to low-carbon technologies. Due to continued growth, they are now seeking a Tenant Liaison Officer to join their operations team in the North Wales on a Permanent Basis The Role As a Tenant Liaison Officer, you will act as the key link between residents, site teams, and clients during refurbishment and retrofit works carried out within occupied homes. Your role is to ensure residents are kept informed, supported, and satisfied throughout the project, helping ensure works are delivered smoothly and professionally. Key Responsibilities Provide support to residents before, during and after works to their homes Act as the main point of contact for residents during projects Identify vulnerable tenants and ensure additional support is provided Arrange and manage access appointments for works Carry out resident inductions and property condition surveys Organise and attend consultation and engagement events Maintain resident records in line with GDPR requirements Work closely with site teams, subcontractors and clients to resolve issues Support community engagement and social value initiatives Requirements Minimum 1 year experience in a customer-facing role within the construction industry Liaison Officer experience is essential Strong communication and customer service skills Good organisation and problem-solving abilities Understanding of health & safety on construction sites Basic knowledge of GDPR and data protection Full UK driving licence Desirable: Experience working with housing associations or social housing Understanding of retrofit or energy efficiency works Personal Attributes Friendly, approachable and empathetic Proactive and organised Reliable and able to meet deadlines Able to work independently and as part of a team If you have experience in a customer-facing role within construction or housing and are looking to work on projects that improve homes and communities, we would love to hear from you.
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
May 26, 2026
Full time
Could you bring your excellent project management and community engagement skills to help rural communities identify housing need and increase the pipeline of rural affordable homes in Buckinghamshire and Milton Keynes? About us At the heart of Buckinghamshire s communities, Community Impact Bucks is a locally rooted charity committed to helping communities and charities thrive. Our impact is made possible by a passionate and committed team who believe in the power of local action and understand the places and people they serve. We expect all staff to deliver activity within Buckinghamshire s communities and to bring local knowledge, relationships and contextual understanding to ensure our support is relevant, inclusive and community led. About you You will bring passion and energy to make a difference to rural communities. You will enjoy working with people and helping communities to achieve their goals. An excellent communicator, you will enjoy building partnerships and working with people from a variety of backgrounds, with a strong awareness of diversity and inclusion, and the ability to be diplomatic and take the initiative when needed. Your knowledge and experience might involve: Asset-based community development Developing and delivering activities in a community setting Lived experience of the challenges Buckinghamshire s rural communities face Experience of working in the field of housing delivery and working with local authority planning and housing teams. Training and support will be provided so you don t need to be an expert in everything. You will be part of a supportive staff team within the charity, and you will be part of a national network of Rural Housing Enablers offering peer support and shared learning. You will benefit from an interest in housing and must be able to work with Parish Councils, Housing Associations and Local Housing & Planning Authorities. Key responsibilities Support, advise and steer communities, and town and parish councillors from their initial interest in providing affordable housing, through scheme inception and pre-development phases to completion, with the aim of increasing the speed of schemes through the pre-development phase. Assist communities to identify the nature and extent of affordable local housing need in their community including, where appropriate, through a Housing Needs Survey. Assist communities to identify a deliverable site for development of affordable housing and/or secure affordable housing as part of market led schemes. Build collaborative partnerships with key partners to provide a clear pathway to a successful planning application and delivery. Partners may include, but are not limited to, local communities, parish councils, housing association staff, officers from the Local Authorities (including in their role as providers of affordable housing) and local developers. Provide project management including regular reporting on project progress against workplan and housing pipeline. Key requirements Experience of building and sustaining relationships within and across organisations and sectors, and working collaboratively. A highly capable communicator in person and in writing. Able to engage the public, local politicians, and officials on their own terms, whilst remaining independent and trusted. Experience delivering research, strategic assessment & planning, data analysis, and evaluation reports. Excellent organisational, planning and management skills, with strong attention to detail. Agile and proactive in approach to challenges and opportunities. Able to work under pressure, multi-task and meet strict deadlines. Competent user of databases and the Microsoft suite of software. Either Full British driving licence and access to private means of transport or ability to demonstrate how you will meet this requirement. Available to work evenings and weekends when necessary (in accordance with our Time Off In Lieu Policy) Diversity & Inclusion Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. How to apply For more information please download the Job Description and Person Specification below, or visit our website at Community Impact Bucks. Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 9am on Tuesday 26th May 2026. We are committed to finding the right fit for this role. We will be reviewing applications and shortlisting candidates to interview as they are received. We will close this position once the right person is found.
Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.
May 25, 2026
Contractor
Head of Income and Tenancy Sustainment Maidenhead - with Flexible Working Interim Contract - Initial Duration 3 months, Immediate Start About A well-established registered provider with a clear social purpose, this organisation delivers housing and resident services across a diverse portfolio of tenures. With a strong commitment to financial inclusion and tenancy sustainment, it invests meaningfully in the wellbeing of its residents, not just their rent accounts. The income and welfare functions sit at the heart of how the organisation balances commercial resilience with genuine resident support. This role sits within the Resident Services and Community department, reporting to the Assistant Director of Housing and Resident Engagement. It leads two specialist teams covering income recovery and welfare and benefits, with indirect responsibility for around ten officer-level posts. It's a senior operational leadership position with real strategic weight, and the expectation to deputise at senior management level. The Role You'll take ownership of income collection worth circa £53m per annum, shaping the strategy, performance culture, and day-to-day delivery of both the income and welfare and benefits services. This is a role where commercial accountability and resident outcomes are genuinely intertwined. Lead the development and implementation of the Income Collection and Financial Inclusion strategies, setting targets and annual action plans Drive performance across current and former debt, service charges, recharges, and utility accounts across all tenures Oversee the Resident Support Fund (circa £150k), ensuring fair, ethical prioritisation and demonstrable value for money Monitor and report on strategic progress to the Senior Leadership Team and Board Manage the external debt collection agency contract and oversee former tenant arrears recovery Lead on complex cases, Stage 2 complaints, and regulatory and legislative compliance Collaborate across asset management, finance, lettings, and a wide range of external partners including DWP, local authorities, and specialist support services About You You're an experienced income management professional who understands that sustainable tenancies and strong collection rates aren't in conflict, they're the same goal. Proven track record in operational income management within social housing or a closely related sector Experience leading and developing specialist teams, with a strong emphasis on performance culture and staff progression Solid knowledge of welfare benefits, financial inclusion practice, and relevant housing legislation Comfortable presenting KPIs, reports, and strategic recommendations to senior leadership and Board level CIH Level 4/5 diploma or equivalent housing qualification (or working towards) Confident managing competing priorities across a broad stakeholder landscape, both internal and external A collaborative, resident-focused approach that balances empathy with accountability For a confidential conversation about this position please reach out to Kieran Williams at Joshua Robert Recruitment.
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
May 25, 2026
Contractor
Belmont Recruitment are currently looking for a Tenancy Sustainment Officer to join a Housing Association based in Birmingham on an ongoing temporary contract. This is a full-time role working 37 hours per week. Key Responsibilities Assess referrals and determine suitability for the service. Support service users to maintain accommodation and prevent tenancy breakdown. Complete home inspections, welfare checks and safety tasks. Assist with budgeting, financial inclusion and managing rent accounts. Support individuals with daily living skills to promote independence. Record tenancy notes and interventions accurately using online systems and mobile devices. Monitor arrears and support service users through arrears processes. Identify, monitor and report safeguarding concerns appropriately. Work collaboratively with internal teams and external agencies. Promote engagement with support services, education, training and community opportunities. Essential Skills & Experience Awareness of issues affecting vulnerable adults and individuals facing multiple disadvantages. Experience supporting people who face barriers to housing or homelessness. Experience working within safeguarding procedures and reporting concerns. Please apply with an up to date CV ASAP if this role would be of interest to you.
Customer Relations Executive / Officer £32,000 - £40,000 + Benefits Hybrid / Field-Based Opportunities Available An exciting opportunity has arisen for a confident and professional Customer Relations Executive / Officer to join a nationally important initiative supporting businesses with cyber crime awareness and prevention. Working on behalf of a central government-backed programme, you will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources. This is an ideal role for someone who enjoys relationship-building, presenting, networking, and communicating with business owners in a professional but approachable way. The Role As a Customer Relations Executive / Officer, you will: Build relationships with local businesses and business communities Speak with small business owners about government cyber crime initiatives Arrange introductions and appointments with specialist cyber security advisors Deliver presentations and information sessions to business groups and organisations Attend networking events, exhibitions, and community business meetings Share information and increase awareness of available support services Maintain accurate records of business engagement activity Represent the programme professionally at all times Importantly, this role does not involve providing cyber security advice directly. Your focus will be on engagement, communication, awareness, and connecting businesses with the appropriate specialists. About You We are looking for candidates who have: Excellent communication and interpersonal skills Confidence speaking with business owners and stakeholders Experience in customer relations, account management, business development, community engagement, or a similar client-facing role Strong presentation and networking abilities A proactive and organised approach to work The ability to build credibility and trust quickly A full UK driving licence may be advantageous depending on location Experience within government programmes, business support services, events, or stakeholder engagement would be beneficial but is not essential. What's on Offer Salary between £32,000 - £40,000 depending on experience Opportunity to work on a high-profile public initiative Varied and people-focused role Hybrid and field-based working opportunities Ongoing training and professional development Supportive and collaborative team environment If you are a confident communicator who enjoys building relationships and making a genuine impact within the business community, we would love to hear from you.
May 25, 2026
Full time
Customer Relations Executive / Officer £32,000 - £40,000 + Benefits Hybrid / Field-Based Opportunities Available An exciting opportunity has arisen for a confident and professional Customer Relations Executive / Officer to join a nationally important initiative supporting businesses with cyber crime awareness and prevention. Working on behalf of a central government-backed programme, you will engage directly with small and medium-sized businesses, helping connect them with specialist cyber security support and resources. This is an ideal role for someone who enjoys relationship-building, presenting, networking, and communicating with business owners in a professional but approachable way. The Role As a Customer Relations Executive / Officer, you will: Build relationships with local businesses and business communities Speak with small business owners about government cyber crime initiatives Arrange introductions and appointments with specialist cyber security advisors Deliver presentations and information sessions to business groups and organisations Attend networking events, exhibitions, and community business meetings Share information and increase awareness of available support services Maintain accurate records of business engagement activity Represent the programme professionally at all times Importantly, this role does not involve providing cyber security advice directly. Your focus will be on engagement, communication, awareness, and connecting businesses with the appropriate specialists. About You We are looking for candidates who have: Excellent communication and interpersonal skills Confidence speaking with business owners and stakeholders Experience in customer relations, account management, business development, community engagement, or a similar client-facing role Strong presentation and networking abilities A proactive and organised approach to work The ability to build credibility and trust quickly A full UK driving licence may be advantageous depending on location Experience within government programmes, business support services, events, or stakeholder engagement would be beneficial but is not essential. What's on Offer Salary between £32,000 - £40,000 depending on experience Opportunity to work on a high-profile public initiative Varied and people-focused role Hybrid and field-based working opportunities Ongoing training and professional development Supportive and collaborative team environment If you are a confident communicator who enjoys building relationships and making a genuine impact within the business community, we would love to hear from you.
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
May 25, 2026
Full time
White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects Represent Capital One in external technical forums, contributing to vendor/industry discussions Drive service quality standards and practices for your domain, guiding complex incident resolution Develop and advocate for strategies to proactively manage technical debt across multiple teams Actively mentor and develop engineers, fostering a culture of continuous learning What we're looking for Deep expertise in Java Deep expertise in system design and distributed architectures Track record of leading technical initiatives across multiple teams Strong experience with cloud platforms (AWS, Azure, GCP) Proven experience setting a multi-team technical vision and strategy Strong track record of technical leadership and influence without authority Experience driving engineering standards and best practices across organisations Experience of steering Communities of Practice or technical forums Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We're big on collaboration and connection, so you'll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What's in it for you Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance - with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront - to provide LGBTQ+ support for all associates Mind Your Mind - signposting support and promoting positive mental wellbeing for all Women in Tech - promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We AreAt Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to b
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 24, 2026
Seasonal
Job Title: Housing Policy Officer Location: London Borough of Newham Term : Temp initially 3 month Rate: 21.91 PAYE Are you passionate about making a difference in housing services? We are looking for a dynamic Housing Policy Officer to help shape and enhance the lives of residents in Newham. This is an exciting opportunity to play a pivotal role in developing housing policies and driving service improvements! What You'll Be Doing: In this influential position, you will: Develop, review, and update housing policies, strategies, and procedures. Stay informed on housing legislation and national policies, applying them in practice. Collaborate with housing teams and council colleagues to elevate service quality. Gather feedback from residents and stakeholders to inform policy decisions. Support service and case reviews to identify insights and drive improvements. Draft clear reports and briefings for senior leaders and elected members. Contribute to performance reporting and regulatory submissions. Co-ordinate responses to housing policy consultations. Facilitate workshops with staff and service users when needed. Who We're Looking For: We want to hear from enthusiastic individuals with a passion for housing and public service! You should ideally have: A degree in a relevant field or equivalent experience. Knowledge of housing policy, social housing issues, and local government. Understanding of the social housing regulatory environment. You'll also have experience in: Developing or implementing housing policies and strategies. Writing reports or policy documents. Collaborating with teams and external stakeholders. Running workshops or structured engagement sessions. Managing projects and juggling priorities. Skills and Strengths: We're looking for someone who: Writes clearly and confidently for various audiences. Analyses information and data effectively. Is comfortable with numbers and performance data. Has strong IT skills, especially in MS Word and Excel. Can manage their workload and meet deadlines. Is organised, adaptable, and thrives in a changing environment. Brings a creative, problem-solving approach to their work. If you're ready to contribute to meaningful change in housing services, apply today! Join us in making a positive impact on the Newham community! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
May 24, 2026
Contractor
Temporary Customer Liaison Officer Location: Crewe/Chester/Stoke areas Contract: Temporary (initial 4 weeks, with potential to extend) Hours: Monday-Friday, 8:00am-4:30pm Rate: Flexible - dependent on experience The Role An exciting opportunity has arisen for an experienced Customer Liaison Officer to support projects across the Crewe area. This role is initially offered on a 4 week temporary basis, with the possibility of extension. You will play a key role in resident engagement, acting as the main point of contact between customers, residents, and project teams to ensure works are delivered smoothly and professionally. The role will require travel between sites; candidates must have access to their own vehicle. Mileage expenses can be claimed. Key Responsibilities As a Customer Liaison Officer, your duties will include: Leading resident and community engagement activities and building strong local relationships Communicating clearly with residents about upcoming works, timelines, and expectations Acting as the main point of contact for resident enquiries, concerns, and feedback Coordinating access arrangements to support project delivery Resolving access or resident-related issues promptly, escalating where appropriate Maintaining accurate records of communications, access agreements, and issue resolution Essential Requirements Previous experience in a face-to-face customer service role Ability to handle sensitive situations with professionalism and empathy Strong communication, resilience, and negotiation skills Proficient in Microsoft Office Full UK driving licence and access to a vehicle Desirable Experience Previous experience in a Customer Liaison Officer / Tenant Liaison Officer / Resident Liaison Officer role Experience working within the social housing sector What's on Offer Competitive pay, dependent on experience Mileage expenses for business travel Opportunity to work on meaningful community-focused projects Potential for contract extension or permanent employment If you're an experienced Customer Liaison Officer looking for a short-term opportunity with longer-term potential, we'd love to hear from you. Please apply with your up-to-date CV or call Jess on (phone number removed)
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
May 24, 2026
Seasonal
Resident Liaison Officer (RLO) Temp to Perm Manchester (North Manchester & surrounding areas) 29,000 - 31,000 Monday-Friday 8:00am-4:30pm Start: Immediate/Notice period Are you an experienced Resident Liaison Officer who enjoys being the friendly, professional link between residents, site teams and clients? We're recruiting for a well-established property maintenance contractor working across North Manchester. This is a temp-to-perm opportunity for the right person, offering stability and the chance to join a supportive team on long-term works. The Role You'll be the key point of contact for residents, ensuring communication is clear, consistent and customer-focused throughout the works programme. Key Responsibilities Liaise with residents, Scheme Managers and the client to keep everyone informed Support the delivery of social value / community engagement events Collate customer satisfaction surveys and feedback Monitor, log and help resolve resident complaints in a professional manner Work closely with the Site/Project Manager to maintain a strong communication bridge Support conflict resolution and de-escalate concerns on site where needed What We're Looking For Experience as an RLO/CLO (or similar customer-facing role in construction/property services or construction) Strong customer service and communication skills Confident handling sensitive conversations and complaints Organised, proactive and able to manage multiple stakeholders Interested? Send your CV over or call Jess on (phone number removed) for a quick chat. Key words: Resident Liaison Officer, RLO, Tenant Liaison Officer, TLO, Customer Liaison Officer, CLO, Customer Care, Property Services, Repairs & Maintenance, Construction, Manchester, North West
South Gloucestershire & Stroud College
Stroud, Gloucestershire
Director of Communications, Brand and Public Affairs Role Information: Reference: REQ001436 Location: Based at any campus but travel required between Stroud and Bristol campuses FTE Salary: circa £62,000 (Salary is dependent on qualifications and experience) Contract Type: Permanent, Full-Time (Flexible working can be considered) Team: College Leadership Team Reporting To: Chief Strategy Officer Are you ready to lead and shape how we communicate, strengthen our brand and engage learners, employers, partners and communities? SGS College is seeking an exceptional leader to become our Director of Communications, Brand and Public Affairs, it's your opportunity to help SGS shape the voice, brand and reputation of one of the South West's most ambitious and forward-thinking colleges. As part of our SGS 2031: Get Future Ready strategy, this role will lead our community outcome- one of our four key strategic priorities, shaping how we tell our story and engage with learners, employers, partners and communities. We are looking for someone who is a communications professional with a strategic mindset and the ability to understand the impact of what we do. More than that, they will have a genuine commitment to the transformative power of education and the ability to inspire others to share that commitment. If you are an experienced and influential communications leader with the vision to shape reputation, strengthen engagement and lead with impact, we would love to hear from you! How to Apply To apply for this position please submit your CV and a cover letter via the 'apply now' button (no more than two pages) setting out your vision for this role and what you would bring to SGS. All shortlisted candidates will be invited to an executive assessment process, including a presentation to the Leadership Team and CEO, a structured interview, and stakeholder meetings. Closing Date: Sunday 7th June 2026 Expected Interview Date: Tuesday 23rd June 2026 For more information about the role and SGS College, please see the candidate pack. If you have any queries or would like to have a conversation about this role please contact the People & Culture Team. SGS College is an Equal Opportunities and Disability Confident employer, committed to inclusion and safeguarding. We encourage applications from individuals of all backgrounds, experiences, and communities. All offers of employment is subject to satisfactory references, an Enhanced DBS check, and relevant additional checks and online searches in accordance with KCSIE guidance.
May 24, 2026
Full time
Director of Communications, Brand and Public Affairs Role Information: Reference: REQ001436 Location: Based at any campus but travel required between Stroud and Bristol campuses FTE Salary: circa £62,000 (Salary is dependent on qualifications and experience) Contract Type: Permanent, Full-Time (Flexible working can be considered) Team: College Leadership Team Reporting To: Chief Strategy Officer Are you ready to lead and shape how we communicate, strengthen our brand and engage learners, employers, partners and communities? SGS College is seeking an exceptional leader to become our Director of Communications, Brand and Public Affairs, it's your opportunity to help SGS shape the voice, brand and reputation of one of the South West's most ambitious and forward-thinking colleges. As part of our SGS 2031: Get Future Ready strategy, this role will lead our community outcome- one of our four key strategic priorities, shaping how we tell our story and engage with learners, employers, partners and communities. We are looking for someone who is a communications professional with a strategic mindset and the ability to understand the impact of what we do. More than that, they will have a genuine commitment to the transformative power of education and the ability to inspire others to share that commitment. If you are an experienced and influential communications leader with the vision to shape reputation, strengthen engagement and lead with impact, we would love to hear from you! How to Apply To apply for this position please submit your CV and a cover letter via the 'apply now' button (no more than two pages) setting out your vision for this role and what you would bring to SGS. All shortlisted candidates will be invited to an executive assessment process, including a presentation to the Leadership Team and CEO, a structured interview, and stakeholder meetings. Closing Date: Sunday 7th June 2026 Expected Interview Date: Tuesday 23rd June 2026 For more information about the role and SGS College, please see the candidate pack. If you have any queries or would like to have a conversation about this role please contact the People & Culture Team. SGS College is an Equal Opportunities and Disability Confident employer, committed to inclusion and safeguarding. We encourage applications from individuals of all backgrounds, experiences, and communities. All offers of employment is subject to satisfactory references, an Enhanced DBS check, and relevant additional checks and online searches in accordance with KCSIE guidance.
Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
May 24, 2026
Seasonal
Housing Officer - Inverness-shire, UK (Temporary post) Our client is a well-respected and forward-thinking social housing organisation committed to delivering high-quality housing management services across the North of Scotland. They pride themselves on fostering a supportive and inclusive environment, dedicated to improving the lives of their residents and communities. This is an excellent opportunity for a dedicated Housing Officer to make a meaningful impact within a reputable organisation that values professional development and community engagement. Job Responsibilities Deliver effective housing management services relating to Tenancy Sustainment, Allocations, Anti-Social Behaviour, Estate Management, Income Management, and Voids. Provide clear information and advice to customers on relevant policies, legislation, and their tenancy obligations. Engage with customers to develop and deliver local services in accordance with Scottish Social Housing Charter requirements. Investigate and respond to customer contacts, including complaints, following the Scottish Public Sector Ombudsman (SPSO) complaints process and internal guidance. Help to develop and maintain effective internal and external working relationships with stakeholders and partners. Assist in the development and application of relevant policies, procedures, and best practices. Ensure all duties are carried out in line with the organisation's values and policies. Required Skills & Qualifications Achieved or actively working towards a Housing HNC or equivalent qualification. Educated at least to Higher grade. Several year's experience working in a customer-focused environment. Minimum of 2 year's relevant experience within housing management, tenancy support, and/or allocations. Experience in managing challenging situations with resilience, flexibility, and confidence. Current and full UK driving licence with access to own vehicle; ability to travel independently across various locations within the area. Strong communication skills, both written and verbal, with the ability to engage effectively with diverse audiences. Good understanding of relevant legislation, policies, and good practice within social housing. Proficiency in managing complaints and resolving conflicts professionally. Why Join Us? This role offers a competitive salary, mileage allowance, and the opportunity to work within a supportive team dedicated to making a positive difference in local communities. Hybrid working arrangements provide flexibility, with 1-2 days per week in the office to foster collaboration and team spirit. If you are passionate about community development and have the skills and experience to excel in housing management, we want to hear from you! Apply Today! Take the next step in your career by joining a reputable organisation committed to excellence in social housing. Submit your application now and become a vital part of a team dedicated to improving lives and building stronger communities. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
Ambition Education Trust
St. Albans, Hertfordshire
CHIEF EXECUTIVE OFFICER Required January 2027 Competitive salary package Full Time Location: Trust Hub at Garden Fields JMI School, St Albans, Herts AL3 5RL We are seeking an exceptional and inspirational Chief Executive Officer (CEO) to lead our vibrant, ambitious and successful Multi-Academy Trust. This is a defining opportunity to lead the whole Trust strategy for the Ambition Education Trust (AET), driving sustainable improvement, innovation and leadership development at scale. In this role you will shape the future of our schools and the quality of education for thousands of pupils. As CEO, you will have the freedom to shape the next phase of the Trust's development, while being part of a network that thrives on collaboration and shared ambition. T he Opportuni ty As our new CEO, you will be responsible for implementing the agreed strategic direction as determined by the Trust Board into impactful reality, ensuring exceptional educational outcomes, sustainable growth, and robust financial health. You will oversee all aspects of the Trust's performance, including educational standards, people leadership, financial management, and external partnerships. This is a unique opportunity to lead Trust-wide school improvement across both primary and secondary phases, while shaping and refining the Trust's overarching approach to teaching, curriculum innovation, and inclusion. In this role, you will cultivate a highly collaborative, supportive, and empowered network of school leaders, building leadership capacity and embedding a culture of high quality, continuous professional learning as you influence and navigate the future direction of the Trust. The Role The AET CEO is responsible for the education of all the young people in the Trust's Academies. Leading our dedicated executive team, you will ensure that all schools are successful over time in a sustainable way. You will provide high level strategic leadership and management across all aspects of the Trusts activities ensuring high quality education for all its pupils through the effective and efficient use of resources and people. As a system leader, the CEO, together with a wide range of stakeholders and partners, enables its civic and moral responsibilities. Acting as the Accounting Officer, you will ensure that all statutory, financial, and legal requirements are met. The role encompasses: Strategic Governance & Ethical Leadership: Securing robust oversight, legal accountability, educational excellence, and an inspirational, safeguarding-first culture. High Quality Inclusive Education: Driving ambitious curriculum design, inclusive excellence, exemplary teaching standards, targeted support, and statutory compliance. Finance, Risk & Compliance: Upholding rigorous financial accountability, strategic budgeting, risk mitigation, and the long-term sustainability of the Trust. Communications & Reputational Leadership: Enhancing the Trust's profile through proactive community engagement, board advisory, and transparent executive reporting. People & Culture: Fostering a collaborative workforce, pioneering talent management, championing professional development, and embedding inclusive staff practices. Public Benefit & Civic Duty: Acting as an ambassadorial leader who builds collaborative external partnerships and champions ethical standards within the wider education landscape. Strategic Growth: Leading managed growth, partnership building, academy conversions, and successful project oversight. The Person We are seeking a leader with credibility, expertise and ambition who is passionate about improving education at scale. You will likely bring: Significant senior leadership experience within schools or a multi-academy trust A proven track record of leading successful school improvement strategies and raising standards Experience working collaboratively across multiple schools or phases The ability to inspire, mentor and develop current and aspiring school leaders A deep commitment to inclusion, equity and improving outcomes for all pupils If you are a visionary leader with the passion, integrity and expertise to inspire others and shape the future of our Trust, we would be delighted to hear from you. Closing Date for applications: Monday 15 June at 9.00am Interview Date: Wednesday 8 July (and Thursday 16 July for successful applicants) Applications must be submitted via MyNewTerm. For further information please see our candidate information pack AET is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Appointment to a post with AET is subject to a satisfactory enhanced Disclosure and Barring Service check, as well as other pre-appointment checks including an online check, as outlined in Keeping Children Safe in Education. Our aim is to build on our proven track records of maintaining exceptional standards and driving continuous school improvement. We are building a collaborative partnership of schools which will provide an exceptional educational experience, both within and outside the classroom, by promoting excellence and stretching challenge. We are committed to the aim of ensuring that everyone who applies to work for us receives fair treatment and we positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, race, sex, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership and caring status. We expect all our staff to demonstrate a commitment to advancing equality of opportunity and fostering good relations.
May 23, 2026
Full time
CHIEF EXECUTIVE OFFICER Required January 2027 Competitive salary package Full Time Location: Trust Hub at Garden Fields JMI School, St Albans, Herts AL3 5RL We are seeking an exceptional and inspirational Chief Executive Officer (CEO) to lead our vibrant, ambitious and successful Multi-Academy Trust. This is a defining opportunity to lead the whole Trust strategy for the Ambition Education Trust (AET), driving sustainable improvement, innovation and leadership development at scale. In this role you will shape the future of our schools and the quality of education for thousands of pupils. As CEO, you will have the freedom to shape the next phase of the Trust's development, while being part of a network that thrives on collaboration and shared ambition. T he Opportuni ty As our new CEO, you will be responsible for implementing the agreed strategic direction as determined by the Trust Board into impactful reality, ensuring exceptional educational outcomes, sustainable growth, and robust financial health. You will oversee all aspects of the Trust's performance, including educational standards, people leadership, financial management, and external partnerships. This is a unique opportunity to lead Trust-wide school improvement across both primary and secondary phases, while shaping and refining the Trust's overarching approach to teaching, curriculum innovation, and inclusion. In this role, you will cultivate a highly collaborative, supportive, and empowered network of school leaders, building leadership capacity and embedding a culture of high quality, continuous professional learning as you influence and navigate the future direction of the Trust. The Role The AET CEO is responsible for the education of all the young people in the Trust's Academies. Leading our dedicated executive team, you will ensure that all schools are successful over time in a sustainable way. You will provide high level strategic leadership and management across all aspects of the Trusts activities ensuring high quality education for all its pupils through the effective and efficient use of resources and people. As a system leader, the CEO, together with a wide range of stakeholders and partners, enables its civic and moral responsibilities. Acting as the Accounting Officer, you will ensure that all statutory, financial, and legal requirements are met. The role encompasses: Strategic Governance & Ethical Leadership: Securing robust oversight, legal accountability, educational excellence, and an inspirational, safeguarding-first culture. High Quality Inclusive Education: Driving ambitious curriculum design, inclusive excellence, exemplary teaching standards, targeted support, and statutory compliance. Finance, Risk & Compliance: Upholding rigorous financial accountability, strategic budgeting, risk mitigation, and the long-term sustainability of the Trust. Communications & Reputational Leadership: Enhancing the Trust's profile through proactive community engagement, board advisory, and transparent executive reporting. People & Culture: Fostering a collaborative workforce, pioneering talent management, championing professional development, and embedding inclusive staff practices. Public Benefit & Civic Duty: Acting as an ambassadorial leader who builds collaborative external partnerships and champions ethical standards within the wider education landscape. Strategic Growth: Leading managed growth, partnership building, academy conversions, and successful project oversight. The Person We are seeking a leader with credibility, expertise and ambition who is passionate about improving education at scale. You will likely bring: Significant senior leadership experience within schools or a multi-academy trust A proven track record of leading successful school improvement strategies and raising standards Experience working collaboratively across multiple schools or phases The ability to inspire, mentor and develop current and aspiring school leaders A deep commitment to inclusion, equity and improving outcomes for all pupils If you are a visionary leader with the passion, integrity and expertise to inspire others and shape the future of our Trust, we would be delighted to hear from you. Closing Date for applications: Monday 15 June at 9.00am Interview Date: Wednesday 8 July (and Thursday 16 July for successful applicants) Applications must be submitted via MyNewTerm. For further information please see our candidate information pack AET is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Appointment to a post with AET is subject to a satisfactory enhanced Disclosure and Barring Service check, as well as other pre-appointment checks including an online check, as outlined in Keeping Children Safe in Education. Our aim is to build on our proven track records of maintaining exceptional standards and driving continuous school improvement. We are building a collaborative partnership of schools which will provide an exceptional educational experience, both within and outside the classroom, by promoting excellence and stretching challenge. We are committed to the aim of ensuring that everyone who applies to work for us receives fair treatment and we positively encourage applications from suitably qualified and eligible candidates regardless of age, disability, race, sex, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership and caring status. We expect all our staff to demonstrate a commitment to advancing equality of opportunity and fostering good relations.
Job Title: Delivery Officer Location: Kidlington Contract Type: Temporary Hourly Rate: 18.27 Working Pattern: Full Time Driving Required: Yes Are you ready to make a difference in your community? We are seeking a passionate and driven Delivery Officer to join Thames Valley Police's dynamic team. This is an exciting opportunity to support the delivery of key projects and initiatives within the public services sector, working towards the aims of the Police and Crime Commissioner's Police & Criminal Justice Plan. What You'll Do: As a Delivery Officer, you will play a pivotal role in ensuring that projects are delivered on time, within budget, and to the highest standards. Your responsibilities will include: Project Coordination : Develop and maintain project documentation, including delivery plans, risk logs, and stakeholder management plans to guarantee successful project outcomes. Grant Management : Assist in the recommissioning of effective interventions and services funded by the OPCC, ensuring compliance with statutory duties and functions. Monitoring & Evaluation : Support the monitoring of OPCC contracts and grants, maintaining communication with providers to ensure effective delivery. Data Management : Collaborate with the Strategy and Performance team to compile data and prepare necessary documentation for funding applications and performance returns. Community Engagement : Ensure that the voices of communities and those with lived experience are represented in the delivery of OPCC services. Who You Are: We are looking for someone who is: Highly Organized: Excellent project management and planning skills, with the ability to meet tight deadlines. Tech-Savvy: High level of IT literacy, proficient in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Communicative: Proven interpersonal skills with the ability to engage effectively with stakeholders at all levels. Knowledgeable: An understanding of crime and disorder issues across the Thames Valley (desirable). Adaptable: Willingness to travel across the Thames Valley and occasionally beyond to engage with partners. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATION What We Offer: A supportive and collaborative work environment. The chance to contribute to meaningful projects that impact local communities. Competitive hourly rate of 18.27. The opportunity to develop your skills in a challenging and rewarding role. If you're excited about the opportunity to work in public services and support the delivery of vital projects, we want to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 23, 2026
Seasonal
Job Title: Delivery Officer Location: Kidlington Contract Type: Temporary Hourly Rate: 18.27 Working Pattern: Full Time Driving Required: Yes Are you ready to make a difference in your community? We are seeking a passionate and driven Delivery Officer to join Thames Valley Police's dynamic team. This is an exciting opportunity to support the delivery of key projects and initiatives within the public services sector, working towards the aims of the Police and Crime Commissioner's Police & Criminal Justice Plan. What You'll Do: As a Delivery Officer, you will play a pivotal role in ensuring that projects are delivered on time, within budget, and to the highest standards. Your responsibilities will include: Project Coordination : Develop and maintain project documentation, including delivery plans, risk logs, and stakeholder management plans to guarantee successful project outcomes. Grant Management : Assist in the recommissioning of effective interventions and services funded by the OPCC, ensuring compliance with statutory duties and functions. Monitoring & Evaluation : Support the monitoring of OPCC contracts and grants, maintaining communication with providers to ensure effective delivery. Data Management : Collaborate with the Strategy and Performance team to compile data and prepare necessary documentation for funding applications and performance returns. Community Engagement : Ensure that the voices of communities and those with lived experience are represented in the delivery of OPCC services. Who You Are: We are looking for someone who is: Highly Organized: Excellent project management and planning skills, with the ability to meet tight deadlines. Tech-Savvy: High level of IT literacy, proficient in Microsoft Office Suite, especially Word, Excel, Outlook, and PowerPoint. Communicative: Proven interpersonal skills with the ability to engage effectively with stakeholders at all levels. Knowledgeable: An understanding of crime and disorder issues across the Thames Valley (desirable). Adaptable: Willingness to travel across the Thames Valley and occasionally beyond to engage with partners. PLEASE NOTE DUE TO THE POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT THE TIME OF APPLICATION What We Offer: A supportive and collaborative work environment. The chance to contribute to meaningful projects that impact local communities. Competitive hourly rate of 18.27. The opportunity to develop your skills in a challenging and rewarding role. If you're excited about the opportunity to work in public services and support the delivery of vital projects, we want to hear from you! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Community Engagement Officer (Part-Time) Salary: £15,233 (FTE £25,380) Hours:21 hours per week Location:Community-based role (flexibility required, including occasional evenings/weekends) Our client is looking for a passionate and drivenCommunity Engagement Officerto support BAME women experiencing domestic abuse within diverse communities click apply for full job details
May 23, 2026
Full time
Community Engagement Officer (Part-Time) Salary: £15,233 (FTE £25,380) Hours:21 hours per week Location:Community-based role (flexibility required, including occasional evenings/weekends) Our client is looking for a passionate and drivenCommunity Engagement Officerto support BAME women experiencing domestic abuse within diverse communities click apply for full job details
Mass Participation and Events Fundraising Lead We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy. Position: CE405 Mass Participation Lead Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 5 June 2026 Midnight Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Regional Fundraising this is an exciting role leading an ambitious vision for this area of the team. Worth currently over £2m annually the charity is looking to grow it's income from third party and owned products and events. You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives. You will be an innovative thinker with the ability to review the existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution. Key responsibilities will include: Developing strategy for events and mass participation products New fundraising product development Strategic leadership of a geographically dispersed team, embedding a culture of high performance Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls. About You We are looking for someone with experience of: Delivering targets with successful outcomes. Developing strategy for events and mass participation products Project planning and problem solving. Delivering formal presentations and public speaking. Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning. Achieving annual income and expenditure targets. Recruiting, managing, motivating, developing and training staff and/or volunteers. Analysing and interpreting data. You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country). To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
May 23, 2026
Full time
Mass Participation and Events Fundraising Lead We are seeking an experienced leader to drive forward the development and implementation of the events and mass participation fundraising strategy. Position: CE405 Mass Participation Lead Location: Home-based, UK Nationwide. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £49,000 per annum (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available. Closing Date: 5 June 2026 Midnight Interview Date: 16 and 17 June 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the Head of Regional Fundraising this is an exciting role leading an ambitious vision for this area of the team. Worth currently over £2m annually the charity is looking to grow it's income from third party and owned products and events. You will provide strategic leadership to the Mass Participation team (2 direct reports and accountability for a further 6) as well as playing an active leadership role across the Regional Fundraising Team and Mass Engagement department, contributing to the wider directorate goals and objectives. You will be an innovative thinker with the ability to review the existing programme, the wider market environment and identify opportunities for supporter acquisition, engagement, and retention. You will oversee a customer-centric approach where supporters receive an outstanding experience and feel proud of their continued contribution. Key responsibilities will include: Developing strategy for events and mass participation products New fundraising product development Strategic leadership of a geographically dispersed team, embedding a culture of high performance Setting meaningful income and expenditure budgets and being able to accurately re-forecast putting action plans in place to mitigate shortfalls. About You We are looking for someone with experience of: Delivering targets with successful outcomes. Developing strategy for events and mass participation products Project planning and problem solving. Delivering formal presentations and public speaking. Budget development, planning and forecasting and an understanding of risk, mitigation and contingency planning. Achieving annual income and expenditure targets. Recruiting, managing, motivating, developing and training staff and/or volunteers. Analysing and interpreting data. You will need a full driving licence and own vehicle (or can demonstrate that you meet the travel requirements of the role which include travelling extensively across the region/country). To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. You will be able to view the role profile when you apply. Finding strength through support The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of supporters and donors that they can provide vital support. The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity. The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work. A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Mass Participation, Mass Participation Manager, Mass Participation Officer, Challenge Events, Events Lead, Fundraising Events Lead, Events Fundraiser, Events Fundraising, Regional Fundraiser, Supporter Engagement, Community Fundraiser, Participation, Individual Giving. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Park & Play Infrastructure Supervisor Location: Bromley Borough, reporting to High Elms Country Park Salary: 30,000 Contract Type: Permanent, Full-time Working Hours: Monday to Friday, 7am to 3:30pm About the role The Parks & Play Infrastructure Supervisor plays a key operational and supervisory role within the Parks Development Team. The postholder will lead a small reactive repairs team responsible for addressing health & safety (H&S) and security priorities across parks and open spaces. This is a hands-on supervisory role, requiring both leadership and active participation in repair and maintenance works, particularly relating to play infrastructure, street furniture, and small-scale construction. Key Responsibilities Team Leadership & Supervision: managing a small reactive response repairs team, through providing daily direction and ensuring work is completed safely, efficiently and to a high standard, and through training of staff. Health & Safety Compliance: ensure Health and Safety is prioritised for both staff and the public at all times, through Risk Assessments and Method Statements (RAMS), COSHH assessments, PPE checks and audits. Operations & Reactive Maintenance: respond to priorities raised through public reporting system, orchestrating and conducting regular site inspections across parks, supervising and undertaking maintenance & repairs of park infrastructure and play equipment, and ensuring jobs are delivered using safe, cost-effective and efficient methods. Project Co-ordination & Stakeholder Management: liaise with subcontractors to obtain quotes, assist in co-ordination of and updating on small-scale projects, and communicate effectively with Council Officers, Friends Groups and contractors through in-person, email and phone. Administration & Compliance: maintain accurate records including equipment logs, stock, timesheets, absences, and HAV records, ensuring all documentation (RAMS, reports, audits) is up to date, and working closely with the Administration Team and Park Engagement Co-ordinators. What We're Looking For Essential Skills & Experience Full UK Driving Licence. Proven experience supervising multi-disciplinary teams across concurrent projects. Experience quoting soft and hard landscaping works up to circa 15,000. Strong practical knowledge of street furniture repairs and small-scale construction works. Ability to identify issues and implement effective solutions. Good IT skills (reporting systems, email, basic software). Desirable Playground inspection qualification (e.g. RPII or equivalent). Experience in playground surfacing repairs. Previous experience working in parks or public open spaces. Experience managing small budgets. Construction qualification or accreditation. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - competitive pension scheme and resources to manage your finances. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 23, 2026
Full time
Park & Play Infrastructure Supervisor Location: Bromley Borough, reporting to High Elms Country Park Salary: 30,000 Contract Type: Permanent, Full-time Working Hours: Monday to Friday, 7am to 3:30pm About the role The Parks & Play Infrastructure Supervisor plays a key operational and supervisory role within the Parks Development Team. The postholder will lead a small reactive repairs team responsible for addressing health & safety (H&S) and security priorities across parks and open spaces. This is a hands-on supervisory role, requiring both leadership and active participation in repair and maintenance works, particularly relating to play infrastructure, street furniture, and small-scale construction. Key Responsibilities Team Leadership & Supervision: managing a small reactive response repairs team, through providing daily direction and ensuring work is completed safely, efficiently and to a high standard, and through training of staff. Health & Safety Compliance: ensure Health and Safety is prioritised for both staff and the public at all times, through Risk Assessments and Method Statements (RAMS), COSHH assessments, PPE checks and audits. Operations & Reactive Maintenance: respond to priorities raised through public reporting system, orchestrating and conducting regular site inspections across parks, supervising and undertaking maintenance & repairs of park infrastructure and play equipment, and ensuring jobs are delivered using safe, cost-effective and efficient methods. Project Co-ordination & Stakeholder Management: liaise with subcontractors to obtain quotes, assist in co-ordination of and updating on small-scale projects, and communicate effectively with Council Officers, Friends Groups and contractors through in-person, email and phone. Administration & Compliance: maintain accurate records including equipment logs, stock, timesheets, absences, and HAV records, ensuring all documentation (RAMS, reports, audits) is up to date, and working closely with the Administration Team and Park Engagement Co-ordinators. What We're Looking For Essential Skills & Experience Full UK Driving Licence. Proven experience supervising multi-disciplinary teams across concurrent projects. Experience quoting soft and hard landscaping works up to circa 15,000. Strong practical knowledge of street furniture repairs and small-scale construction works. Ability to identify issues and implement effective solutions. Good IT skills (reporting systems, email, basic software). Desirable Playground inspection qualification (e.g. RPII or equivalent). Experience in playground surfacing repairs. Previous experience working in parks or public open spaces. Experience managing small budgets. Construction qualification or accreditation. Why join us? As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive. What we offer We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship. Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals. Contribute to projects that make a real difference in the community and environment. We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times. Benefits 21 days holiday plus bank holidays. Enhanced maternity and shared parental leave. Support for personal and professional challenges. Discounts on retail, holidays, gym memberships, and more. Secure your future - competitive pension scheme and resources to manage your finances. Colleague of the month and annual awards. Two days per year to support a cause of your choice. Comprehensive resources and support. About our client We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry. We understand what it means to grow. Our history dates back to 1919, and today, with a turnover of 250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK. Grow with us, and together we'll create a greener future for all. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP
May 23, 2026
Contractor
Customer Liaison Officer Edinburgh Negotiable DOE Avenue are seeking an experienced and proactive Community Liaison Officer (CLO) to support the delivery of a major High Voltage (HV) cable installation project involving the construction of approximately 10km of trenching works between substations on the outskirts of Edinburgh. The successful candidate will act as the primary interface between the project team and external stakeholders, ensuring effective communication, minimising disruption, maintaining positive relationships and protecting the reputation of the business throughout the project lifecycle. The CLO will be expected to build strong relationships and maintain regular engagement with customers, local communities, local authorities, transport providers, businesses and all interested parties affected by the works. Key Responsibilities Act as the primary point of contact for all external stakeholder communication associated with the project. Develop, implement and maintain a Stakeholder Engagement Plan and communication strategy. Build and maintain positive working relationships with: Local residents and customers Businesses affected by the works Local community and neighbourhood groups Local highways authorities Bus operators and public transport providers Emergency services Schools, care homes and vulnerable customer groups Elected members and local councillors Client representatives and key project stakeholders Arrange and attend stakeholder meetings, public information events and community engagement sessions. Prepare and distribute advance notifications, newsletters, project updates and customer communications. Customer Management Act as the first escalation point for customer concerns and complaints. Log, monitor and manage customer enquiries through to closure. Ensure all complaints are investigated promptly and corrective actions implemented where required. Identify vulnerable customers and ensure additional support measures are put in place. Traffic & Public Interface Management Liaise closely with highways authorities regarding planned roadworks, traffic management arrangements and access restrictions. Coordinate with bus operators regarding route changes, diversions and bus stop impacts. Ensure businesses, residents and stakeholders receive sufficient notice of any disruption. Attend coordination meetings relating to highways and traffic management. Community Relations Maintain positive public perception of the project and the Opus brand. Monitor community concerns and identify emerging issues before escalation. Attend local forums and neighbourhood meetings as required. Identify opportunities for community engagement initiatives and positive project legacy activities. Requirements: Essential: Previous experience in a Community Liaison, Stakeholder Engagement or Customer Relations role. Experience working on utilities, civil engineering, highways or infrastructure projects. Strong communication and interpersonal skills. Ability to deal professionally with difficult or sensitive situations. Excellent organisational and reporting skills. Strong IT capability including Microsoft Office. Full UK Driving Licence. Desirable: Experience within power, utilities or major infrastructure projects. Knowledge of roadworks and traffic management processes. Knowledge of local authority engagement procedures. Understanding of CDM and construction environments. Interested? Apply with your most recent CV or Call Alanna: (phone number removed). INDTEMP