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1st line support technician
Ethero
IT Support Analyst
Ethero City, Liverpool
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Jun 24, 2026
Full time
An automotive component manufacturer with sites across Europe requires an IT Service Desk Analyst to act as the first point of contact for all IT users within the automotive manufacturing organisation. The ideal candidate will have proven IT system knowledge. Commutable from: St Helens, Warrington, Halewood, Liverpool, Prescot, Knowsley, Widnes Salary: £28,000 - £33,000 p.a. Suitable for: IT Support Analyst, Service Desk Technician, Help Desk Analyst, IT Help Desk Technician, Desktop Support Analyst, Technical Support Analyst, IT Support Technician, First Line Support Analyst (1st Line Support), Help Desk Support Technician The Role Reporting into the IT Manager you will have the following duties: - Incident and request management logging and tracking user issues ensuring all incidents are assigned with the correct priority. - Technical support resolve common IT issues with hardware, software and network connectivity. - User access management The creation and deletion of user accounts. The Person Educated to a minimum of CompTIA level you will have the following experience: - A basic understanding of IT concepts with a willingness to develop deeper technical competence. - Proven ability to own tasks and see them through to completion. - Willingness to travel between your main site in the North West to the sister plant in the West Midlands. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
This is Alexander Faraday Limited
IT Technician (2nd Line Support)
This is Alexander Faraday Limited Kirton, Lincolnshire
Our client has an exciting opportunity for an experienced IT Technician to join their growing team! If you are passionate about IT, have experience in 1st and 2nd line support, with solid infrastructure & systems support background and are comfortable operating in a broad, hands on role, then this may be the position for you. Requirements: Experience providing 1st and 2nd line support. Strong troubleshooting skills across hardware, software and basic networking. Experience with Microsoft 365, Active Directory & user/device administration. Exposure to server administration, backups & routine maintenance tasks. Ability to monitor systems & maintain technical documentation. Provide first line IT support, log, investigate, resolve user incidents & service requests within agreed SLAs, escalating to higher support levels when needed. Troubleshoot common software, hardware, & network issues faced by users, providing clear guidance and resolutions. About you: Ability to monitor systems and maintain technical documentation. A hands-on approach and willingness to get involved in projects & continuous improvement. Strong communication skills & a customer-focused mindset. Availability to participate in the out-of-hours on-call rota. Quick learner. Enjoys helping others and be a team player!
Jun 24, 2026
Full time
Our client has an exciting opportunity for an experienced IT Technician to join their growing team! If you are passionate about IT, have experience in 1st and 2nd line support, with solid infrastructure & systems support background and are comfortable operating in a broad, hands on role, then this may be the position for you. Requirements: Experience providing 1st and 2nd line support. Strong troubleshooting skills across hardware, software and basic networking. Experience with Microsoft 365, Active Directory & user/device administration. Exposure to server administration, backups & routine maintenance tasks. Ability to monitor systems & maintain technical documentation. Provide first line IT support, log, investigate, resolve user incidents & service requests within agreed SLAs, escalating to higher support levels when needed. Troubleshoot common software, hardware, & network issues faced by users, providing clear guidance and resolutions. About you: Ability to monitor systems and maintain technical documentation. A hands-on approach and willingness to get involved in projects & continuous improvement. Strong communication skills & a customer-focused mindset. Availability to participate in the out-of-hours on-call rota. Quick learner. Enjoys helping others and be a team player!
Renault Retail Group UK Ltd
Vehicle Technician, Mechanic / MOT Tester
Renault Retail Group UK Ltd Orpington, Kent
Vehicle Technician / MOT Tester Orpington (BR6) £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Orpington workshop, located within our dealership opposite Orpington Train Station. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Mechanic who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8:30am 5:30pm with a 30?minute lunch break 1?in?4 Saturday mornings (8:30am 12:30pm), paid at time and a half Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
Jun 24, 2026
Full time
Vehicle Technician / MOT Tester Orpington (BR6) £39,000 pa + Uncapped Bonus & Overtime + New Insured Car Every Year + 2 Family Scheme Cars 42.5 hours per week £3,000 Welcome Bonus Join Our Workshop Team Renault Retail Group is looking for a Vehicle Technician / MOT Tester to join our Orpington workshop, located within our dealership opposite Orpington Train Station. You ll work in a modern, well?supported environment with the latest equipment, clear processes, and excellent manufacturer training. This role is ideal for a Mechanic who takes pride in quality workmanship, works safely and efficiently, and enjoys being part of a collaborative workshop team. Technician Benefits We offer an industry-leading benefits package for Technicians that include: Access to a salary?sacrifice, tax-efficient new car scheme (ECOS) from £48 per month. Cars are replaced annually with high-spec models. A family new car scheme is available for close family members from £139 per car per month (1st car after probation, 2nd car after 12 months service). Cars are replaced annually with high-spec models. Car insurance is included on both of these car schemes 33 days annual leave including Bank Holidays (with the option to buy or sell additional days) increasing to 36 days leave based on length of service Pension scheme which includes permanent health insurance and death-in-service benefit Enhanced Maternity and Paternity policies Structured career path with World-Class Manufacturer training (no one knows Renault better than us as we re Manufacturer-owned) Share Incentive Scheme Staff discounts on new and used vehicles, parts, servicing, and accessories Cycle?to?Work scheme, including e?bikes Discounted gym membership Eye?test voucher scheme Mortgage and pension advice seminars A well?supported working environment with modern tools and the latest equipment What You ll Do Carry out routine servicing, repairs, maintenance and MOT testing Complete diagnostic work and fault?finding in line with manufacturer standards Follow workshop processes and manufacturer guidelines Road?test vehicles where required (full manual driving licence needed) What We re Looking For Level 3 Motor Vehicle qualification MOT Tester licence (Class 4 and 7) If you don t an MOT Tester Licence, we can help you to qualify! Calm, professional approach with clear communication Ability to work collaboratively within a workshop team Full UK manual driving licence (manual and automatic vehicles) Hours & Pay 42.5 hours per week Monday to Friday, 8:30am 5:30pm with a 30?minute lunch break 1?in?4 Saturday mornings (8:30am 12:30pm), paid at time and a half Your welcome bonus will be payable following completion of your 6-month probation period. How to Apply Click Apply Now and submit your CV. Raja Mallik from the Recruitment Team will contact shortlisted candidates.
RIBBONS AND REEVES
STEM Tutor
RIBBONS AND REEVES Potters Bar, Hertfordshire
STEM Tutor Potters Bar, Hertfordshire September 2026 This well-regarded secondary school with sixth form in Potters Bar is rated Good by Ofsted and is recognised for its strong Science, Technology, Engineering, and Mathematics provision, ambitious curriculum, and genuine commitment to inspiring pupils to pursue STEM subjects at the highest level. The school has a thriving STEM culture with well-established enrichment programmes and excellent sixth form outcomes, and every STEM Tutor who joins plays a valued and meaningful role in supporting pupils to achieve their full potential across the STEM disciplines. STEM Tutor - What the School Offers Subject-specific CPD tailored to STEM tutoring delivery, intervention strategies, and sixth form support A well-resourced STEM faculty with modern facilities, technician support, and experienced practitioners on hand A structured induction with dedicated mentoring from qualified STEM teachers from day one A collaborative, professionally engaged staff culture where every STEM Tutor is genuinely supported and valued Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Tutor - What the Role Involves Delivering targeted one-to-one and small-group STEM tutoring sessions across KS3, KS4, and sixth form Supporting pupils preparing for GCSE and A-Level examinations across Science and Mathematics disciplines Helping sixth form students develop the analytical thinking and problem-solving skills required for competitive university applications Tracking individual pupil progress and feeding back regularly to class teachers and Heads of Department Building confident, academically focused relationships with pupils and sixth form students throughout the year STEM Tutor - What the School is Looking For The ideal STEM Tutor will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous experience supporting young people in a UK educational or tutoring setting is highly valued. The school is seeking a knowledgeable, versatile, and enthusiastic STEM Tutor with strong communication skills and a genuine passion for making STEM subjects accessible and inspiring at every level. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Tutor - Salary and Contract Info £450 to £530 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with strong subject knowledge and a genuine desire to support pupils from KS3 through to sixth form, this STEM Tutor role in Potters Bar is an excellent opportunity to gain meaningful school experience in a thriving Hertfordshire school and take a rewarding first step into education. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Tutor position in Potters Bar. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Tutor September 2026 INDSUP
Jun 24, 2026
Full time
STEM Tutor Potters Bar, Hertfordshire September 2026 This well-regarded secondary school with sixth form in Potters Bar is rated Good by Ofsted and is recognised for its strong Science, Technology, Engineering, and Mathematics provision, ambitious curriculum, and genuine commitment to inspiring pupils to pursue STEM subjects at the highest level. The school has a thriving STEM culture with well-established enrichment programmes and excellent sixth form outcomes, and every STEM Tutor who joins plays a valued and meaningful role in supporting pupils to achieve their full potential across the STEM disciplines. STEM Tutor - What the School Offers Subject-specific CPD tailored to STEM tutoring delivery, intervention strategies, and sixth form support A well-resourced STEM faculty with modern facilities, technician support, and experienced practitioners on hand A structured induction with dedicated mentoring from qualified STEM teachers from day one A collaborative, professionally engaged staff culture where every STEM Tutor is genuinely supported and valued Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Tutor - What the Role Involves Delivering targeted one-to-one and small-group STEM tutoring sessions across KS3, KS4, and sixth form Supporting pupils preparing for GCSE and A-Level examinations across Science and Mathematics disciplines Helping sixth form students develop the analytical thinking and problem-solving skills required for competitive university applications Tracking individual pupil progress and feeding back regularly to class teachers and Heads of Department Building confident, academically focused relationships with pupils and sixth form students throughout the year STEM Tutor - What the School is Looking For The ideal STEM Tutor will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous experience supporting young people in a UK educational or tutoring setting is highly valued. The school is seeking a knowledgeable, versatile, and enthusiastic STEM Tutor with strong communication skills and a genuine passion for making STEM subjects accessible and inspiring at every level. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Tutor - Salary and Contract Info £450 to £530 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with strong subject knowledge and a genuine desire to support pupils from KS3 through to sixth form, this STEM Tutor role in Potters Bar is an excellent opportunity to gain meaningful school experience in a thriving Hertfordshire school and take a rewarding first step into education. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Tutor position in Potters Bar. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Tutor September 2026 INDSUP
Adria Solutions Ltd
IT Support Technician
Adria Solutions Ltd Wilmslow, Cheshire
IT Support Technician - Near Wilmslow, Cheshire We are seeking an IT Support Technician to join our team in a new and exciting role within our IT department. The successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone, email, in-person, and remote tools for teams across multiple locations. Drive service improvements and contribute to process enhancements. Follow ITIL-based operational procedures for incident, problem, change, configuration, and asset management. Ensure all service-level agreements (SLAs) are met. Escalate technical issues as required. Perform routine software and hardware configuration and installations. Deliver excellent customer service, ensuring users are updated throughout the resolution process. Recommend improvements to team performance and operational efficiency. Key Skills & Experience Experience managing Office 365, including OneDrive, Exchange, Teams, and Yammer. Experience with Azure Active Directory maintenance. Desktop support experience for Windows 11 and macOS systems. Device management and monitoring experience, including Entra ID. ITIL Foundation knowledge, ideally certified. iOS/iPhone/iPad support and configuration. Familiarity with IT service desk tools (e.g., FreshService, remote desktop support). Desirable Skills: LAN/WLAN administration (HP Procurve, Cisco Meraki). VOIP telephony systems (RingCentral, 3CX). Mobile device management experience. Benefits: Training and Development opportunities 4 days office based - 1 day remote Onsite Parking Interested? Please Click Apply Now IT Support Technician - Near Wilmslow, Cheshire
Jun 23, 2026
Full time
IT Support Technician - Near Wilmslow, Cheshire We are seeking an IT Support Technician to join our team in a new and exciting role within our IT department. The successful candidate will provide 1st and 2nd line technical support for a variety of IT queries in a professional and efficient manner, maintaining excellent customer service at all times. We are looking for someone who is a team player, enthusiastic, and eager to learn. You will have previous experience in customer-facing environments, handling queries from both internal and external stakeholders, and be confident communicating clearly in person, over the phone, and via email. Key Responsibilities Respond to and resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone, email, in-person, and remote tools for teams across multiple locations. Drive service improvements and contribute to process enhancements. Follow ITIL-based operational procedures for incident, problem, change, configuration, and asset management. Ensure all service-level agreements (SLAs) are met. Escalate technical issues as required. Perform routine software and hardware configuration and installations. Deliver excellent customer service, ensuring users are updated throughout the resolution process. Recommend improvements to team performance and operational efficiency. Key Skills & Experience Experience managing Office 365, including OneDrive, Exchange, Teams, and Yammer. Experience with Azure Active Directory maintenance. Desktop support experience for Windows 11 and macOS systems. Device management and monitoring experience, including Entra ID. ITIL Foundation knowledge, ideally certified. iOS/iPhone/iPad support and configuration. Familiarity with IT service desk tools (e.g., FreshService, remote desktop support). Desirable Skills: LAN/WLAN administration (HP Procurve, Cisco Meraki). VOIP telephony systems (RingCentral, 3CX). Mobile device management experience. Benefits: Training and Development opportunities 4 days office based - 1 day remote Onsite Parking Interested? Please Click Apply Now IT Support Technician - Near Wilmslow, Cheshire
Hays Technology
IT Technician
Hays Technology
Your new company This is an ambitious Church of England multi-academy trust, committed to delivering high-quality education within a strong, values-driven ethos. The family of schools serves a diverse range of communities, and they are united by a shared vision: to enable every child and young person to flourish academically, socially and spiritually. As the trust continues to develop, technology plays a vital role in supporting effective teaching, learning and operations across the schools. They are investing in modern, reliable IT systems and infrastructure to ensure colleagues and pupils have the tools they need to succeed. Collaboration is at the heart of their approach, with central and school-based teams working closely together to deliver responsive, innovative and secure digital services. They place a strong emphasis on professional development, offering opportunities for staff to grow their skills and contribute to trust-wide improvement. This is an exciting opportunity to join a supportive and forward-thinking organisation, where your expertise in IT will have a tangible impact across multiple schools and communities. Your new role Reporting to the Operations Director, you will be joining a team of IT specialists and be responsible for providing 1st line support to both staff and pupils across the 3 primary schools, ensuring issues are resolved efficiently and effectively. The role involves supporting and administering Microsoft 365, including user accounts, permissions and SharePoint access, as well as managing and troubleshooting Microsoft Entra ID (Azure AD) and Intune for device and user management. You will be responsible for deploying, configuring and maintaining a range of devices, including iPads, Chromebooks and other mobile technologies, alongside installing and supporting hardware such as computers, printers, interactive whiteboards and network equipment. You will also support staff in the effective use of IT systems through guidance and training, manage software installations and updates in line with licensing requirements, and ensure compliance with IT security and data protection policies, including GDPR. In addition, the role includes maintaining accurate documentation and asset registers, supporting procurement and stock management of IT equipment, and working collaboratively with internal teams and external suppliers to continuously improve IT services across the trust. What you'll need to succeed In order to be successful in securing this position, you must have 1st line support experience, with knowledge of Microsoft 365 and Active Directory in particular. As this role is based across 3 sites, it would also be beneficial if you have a valid UK driving licence and your own vehicle. A proactive approach to IT support is required, as well as strong communication and collaboration skills to ensure that a high level of IT support is provided at all times. What you'll get in return In return, you will be paid a salary of between 26,000 and 27,500 dependent on experience and become an integral part of this family of schools, with a supportive IT team. You will be working closely with other IT team members, therefore gaining further experience and exposure to new technologies, allowing you to develop your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 23, 2026
Full time
Your new company This is an ambitious Church of England multi-academy trust, committed to delivering high-quality education within a strong, values-driven ethos. The family of schools serves a diverse range of communities, and they are united by a shared vision: to enable every child and young person to flourish academically, socially and spiritually. As the trust continues to develop, technology plays a vital role in supporting effective teaching, learning and operations across the schools. They are investing in modern, reliable IT systems and infrastructure to ensure colleagues and pupils have the tools they need to succeed. Collaboration is at the heart of their approach, with central and school-based teams working closely together to deliver responsive, innovative and secure digital services. They place a strong emphasis on professional development, offering opportunities for staff to grow their skills and contribute to trust-wide improvement. This is an exciting opportunity to join a supportive and forward-thinking organisation, where your expertise in IT will have a tangible impact across multiple schools and communities. Your new role Reporting to the Operations Director, you will be joining a team of IT specialists and be responsible for providing 1st line support to both staff and pupils across the 3 primary schools, ensuring issues are resolved efficiently and effectively. The role involves supporting and administering Microsoft 365, including user accounts, permissions and SharePoint access, as well as managing and troubleshooting Microsoft Entra ID (Azure AD) and Intune for device and user management. You will be responsible for deploying, configuring and maintaining a range of devices, including iPads, Chromebooks and other mobile technologies, alongside installing and supporting hardware such as computers, printers, interactive whiteboards and network equipment. You will also support staff in the effective use of IT systems through guidance and training, manage software installations and updates in line with licensing requirements, and ensure compliance with IT security and data protection policies, including GDPR. In addition, the role includes maintaining accurate documentation and asset registers, supporting procurement and stock management of IT equipment, and working collaboratively with internal teams and external suppliers to continuously improve IT services across the trust. What you'll need to succeed In order to be successful in securing this position, you must have 1st line support experience, with knowledge of Microsoft 365 and Active Directory in particular. As this role is based across 3 sites, it would also be beneficial if you have a valid UK driving licence and your own vehicle. A proactive approach to IT support is required, as well as strong communication and collaboration skills to ensure that a high level of IT support is provided at all times. What you'll get in return In return, you will be paid a salary of between 26,000 and 27,500 dependent on experience and become an integral part of this family of schools, with a supportive IT team. You will be working closely with other IT team members, therefore gaining further experience and exposure to new technologies, allowing you to develop your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Ethero
Setter
Ethero City, Birmingham
An automotive component manufacturer with multiple sites in the UK and the West Midlands require an Injection Mould Setter to set injection mould machines. The ideal candidate will have experience in injection moulding and tool setting. Commutable from: Redditch, Coventry, Birmingham, Warwick, Stratford upon Avon, Leamington Spa, Worcester, Kidderminster, Stourbridge Rate: £17.93 per hour + 21% shift allowance Working hours: 6am-2pm, 2pm-10pm and 10pm-6am Suitable for: Setter, Tooling Engineer, Tool Setter, Press Setter, Robot Setter, Injection Mould Setter, Injection Mould Technician The Role Setting tools in presses and their start up line with the production requirements. Start and stop injection mould presses. Presentation of 1st off part to the quality department. Set up robot heads and load programmes. Trouble shooting and supporting process improvements. The Person Educated in NVQ level 2 in injection moulding and tool setting or working towards, you will have the following experience: Experience with injection moulding and Robots. Hold an overhead crane operation license. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Jun 23, 2026
Full time
An automotive component manufacturer with multiple sites in the UK and the West Midlands require an Injection Mould Setter to set injection mould machines. The ideal candidate will have experience in injection moulding and tool setting. Commutable from: Redditch, Coventry, Birmingham, Warwick, Stratford upon Avon, Leamington Spa, Worcester, Kidderminster, Stourbridge Rate: £17.93 per hour + 21% shift allowance Working hours: 6am-2pm, 2pm-10pm and 10pm-6am Suitable for: Setter, Tooling Engineer, Tool Setter, Press Setter, Robot Setter, Injection Mould Setter, Injection Mould Technician The Role Setting tools in presses and their start up line with the production requirements. Start and stop injection mould presses. Presentation of 1st off part to the quality department. Set up robot heads and load programmes. Trouble shooting and supporting process improvements. The Person Educated in NVQ level 2 in injection moulding and tool setting or working towards, you will have the following experience: Experience with injection moulding and Robots. Hold an overhead crane operation license. To apply for this opportunity please click to apply or contact Greg Kneuss at the Ethero office in Telford for further details.
Smartsearch Recruitment
1st Line Service Desk Engineer / IT Support Analyst
Smartsearch Recruitment Caerphilly, Mid Glamorgan
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jun 23, 2026
Full time
1st Line Service Desk Engineer / IT Support Analyst Salary: £28k + excellent benefits package + Training and career development opportunities Hybrid working Caerphilly area. There is a requirement to work on-call as part of a rota (paid). A growing Managed Services Provider is looking for a motivated and customer-focused 1st Line Service Desk Engineer / IT Support Analyst to join its expanding support team in South Wales. This opportunity would suit candidates currently working as a Service Desk Analyst, IT Support Analyst, 1st Line Support Engineer, Helpdesk Engineer, IT Support Technician or Technical Support Analyst who are looking to further develop their technical skills within a professional and supportive managed services environment. You ll be joining a collaborative service desk team responsible for providing front-line technical support to a wide range of customers across both public and private sector organisations. The role offers excellent progression opportunities for someone looking to build a long-term career within IT support and managed services, with exposure to Microsoft technologies, customer environments and ongoing technical development. Key Responsibilities: • Provide 1st line technical support via phone, email and remote support tools • Log, manage and resolve incidents and service requests efficiently • Troubleshoot hardware, software and desktop-related issues • Support Microsoft Office, Outlook and Windows operating systems • Escalate more complex technical issues where appropriate • Maintain accurate ticket updates, documentation and customer communication • Deliver excellent customer service throughout the support process • Assist with user account administration and basic system support • Contribute to knowledge sharing and continuous improvement within the team • Work collaboratively with 2nd and 3rd line support engineers Skills & Experience Required: • Previous experience within an IT support, service desk, helpdesk or technical support environment • Strong customer service and communication skills • Good troubleshooting and problem-solving ability • Knowledge of Windows desktop operating systems • Experience supporting Microsoft Office applications and Outlook • Ability to work effectively within a fast-paced support environment • Positive attitude and willingness to learn new technologies Desirable Experience: • Active Directory user administration • Microsoft 365 support exposure • Experience using ITSM or ticketing systems • Remote support tools experience • Basic networking knowledge including DNS, DHCP and WiFi • Exposure to backup, antivirus or virtualisation technologies • MSP or managed services experience This role would suit candidates currently working as a Service Desk Analyst, Helpdesk Engineer, 1st Line Support Engineer, IT Support Technician, Technical Support Analyst or IT Support Administrator who are looking to continue developing their career within a growing and technology-focused managed services environment. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Adecco
3rd Line IT Support Technician- office based in Preston
Adecco Leyland, Lancashire
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 22, 2026
Full time
2nd / 3rd Line IT Engineer. Leyland, Preston-Office based Monday to Friday. Reports To IT Manager Along with 1st line support you provide 2nd and 3rd line technical support across this manufacturing business, ensuring IT systems and infrastructure are reliable, secure, and support manufacturing operations effectively. The role involves troubleshooting complex issues, supporting production-critical systems, and contributing to IT projects and continuous improvement. Key Responsibilities Provide 2nd and 3rd line support for hardware, software, and network issues. Troubleshoot and resolve escalated incidents from 1st line support. Support and maintain servers, networks, and core infrastructure to ensure maximum uptime of systems that support manufacturing and production Manage and support user accounts, permissions, and security Maintain IT documentation, procedures, and knowledge base ans assist with IT projects such as system upgrades, migrations, and implementations Monitor system performance and proactively identify improvements. Support backup, disaster recovery, and business continuity processes Work closely with production, engineering, and operations teams Liaise with third-party vendors and support providers Key Skills & Experience Proven experience in a 2nd or 3rd line IT support role Windows Server and desktop environments- Active Directory, Group Policy, and user management of Microsoft 365 / Office 365 Networking Knowledge of virtualisation Understanding of cybersecurity best practices Experience supporting manufacturing or industrial environments (desirable) Familiarity with ERP or production systems (desirable) Desirable Qualifications Relevant IT certifications (e.g. Microsoft, CompTIA, Cisco) Degree or equivalent experience in IT or related field Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Ernest Gordon Recruitment Limited
IT Support Technician (1st Line)
Ernest Gordon Recruitment Limited Weybridge, Surrey
IT Support Technician (1st Line) 28,000 - 30,000 + Flexible Hours + Permanent + 35 hour week + Benefits Weybridge, Surrey Are you an IT Support Technician with a background in 1st Line support, looking for a permanent role, with a forward thinking events company, where you will be given flexibility, opportunities to progress and to work within an exciting environment and industry? This market leading audio rental company provides audio systems for live events, including globally recognised artist tours, sporting events at Tottenham Hotspur Stadium and a range of Festivals in the summer such as Glastonbury. They have experienced steady growth since their establishment 45 years ago and have recently been acquired by a global audio company, increasing their market share and growing substantially to over 150 people. In this brand-new role, you will be the first IT support in a brand-new on-site team, reporting into the Group IT team. You will be responsible for all 1st level support on site, setting up laptops or desktops, stock control, basic troubleshooting, setting up new starters and providing induction training. This is a Monday to Friday, with occasional remote Saturday work and is a 35 hour week. This role would suit an IT Support Technician with a background in 1st Line Support, looking for a full time, permanent role with a growing company who can give you progression, flexibility and a great industry to be a part of. The Role: 1st Level IT Support for Users Setting up and deploying laptops for existing and new users Basic Troubleshooting and handling tasks Coordinate new rollouts and software Monday to Friday, with occasional remote Saturdays, 35 hr week The Person: IT Support Technician or similar Background in 1st Line Commutable to Weybridge Reference: 25917A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 22, 2026
Full time
IT Support Technician (1st Line) 28,000 - 30,000 + Flexible Hours + Permanent + 35 hour week + Benefits Weybridge, Surrey Are you an IT Support Technician with a background in 1st Line support, looking for a permanent role, with a forward thinking events company, where you will be given flexibility, opportunities to progress and to work within an exciting environment and industry? This market leading audio rental company provides audio systems for live events, including globally recognised artist tours, sporting events at Tottenham Hotspur Stadium and a range of Festivals in the summer such as Glastonbury. They have experienced steady growth since their establishment 45 years ago and have recently been acquired by a global audio company, increasing their market share and growing substantially to over 150 people. In this brand-new role, you will be the first IT support in a brand-new on-site team, reporting into the Group IT team. You will be responsible for all 1st level support on site, setting up laptops or desktops, stock control, basic troubleshooting, setting up new starters and providing induction training. This is a Monday to Friday, with occasional remote Saturday work and is a 35 hour week. This role would suit an IT Support Technician with a background in 1st Line Support, looking for a full time, permanent role with a growing company who can give you progression, flexibility and a great industry to be a part of. The Role: 1st Level IT Support for Users Setting up and deploying laptops for existing and new users Basic Troubleshooting and handling tasks Coordinate new rollouts and software Monday to Friday, with occasional remote Saturdays, 35 hr week The Person: IT Support Technician or similar Background in 1st Line Commutable to Weybridge Reference: 25917A If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Spectrum IT Recruitment
1st Line Support Technician
Spectrum IT Recruitment Fareham, Hampshire
Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to 26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. Apply now or contact Ruby Calver at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Jun 22, 2026
Full time
Are you an 1st Line Support Technician looking for a company that invests in your development? Look no further! 1st Line Support Technician Fareham (Hybrid) Up to 26,000 Our client, one of the UK's leading cloud solutions providers and a Microsoft Gold Partner is searching for driven individuals to join their expanding team. This award-winning organisation is committed to helping you achieve your full potential with: 1st-class training and ongoing mentorship. Clear career progression and future growth opportunities. Hands-on experience with cutting-edge technology. Opportunities to gain Microsoft certifications. Continuous training to enhance your skills and knowledge. Required Education: BTEC Level 3 in IT or equivalent (e.g., Apprenticeship). OR CompTIA A+ and MTA's in infrastructure. OR ICT Degree. Skillset: Competent PC user with strong Microsoft skills. Working knowledge of Microsoft Office 365. Aptitude for technical troubleshooting. Clear and strong communication skills. Ability to analyse and investigate issues. Apply now or contact Ruby Calver at Spectrum IT Recruitment for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
RIBBONS AND REEVES
Science Teaching Assistant
RIBBONS AND REEVES Enfield, London
Science Teaching Assistant Enfield September 2026 About the School This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. Science is a thriving faculty across the school, with a broad, well-sequenced curriculum spanning Biology, Chemistry, and Physics that inspires genuine curiosity and ambition in every pupil. Every Science Teaching Assistant who joins becomes part of a team deeply committed to ensuring every pupil reaches their full scientific potential. Science Teaching Assistant - What the School Offers Subject-specific CPD tailored to Science classroom support, practical lesson assistance, and GCSE intervention A well-resourced Science faculty with modern laboratory facilities, dedicated technician support, and experienced practitioners on hand A structured induction with dedicated mentoring from qualified Science specialists from day one A school community that places scientific thinking and enquiry at the heart of its wider academic identity, giving every Science Teaching Assistant genuine purpose and impact Strong encouragement towards teacher training pathways or extended contracts for high-performing staff Science Teaching Assistant - What the Role Involves Supporting Science teachers across KS3 and KS4 to deliver engaging, practical, and knowledge-rich lessons Working with small groups of pupils to reinforce core scientific concepts across Biology, Chemistry, and Physics Assisting with practical lesson preparation and supporting pupils safely and confidently in the laboratory Tracking pupil progress and feeding back regularly to the class teacher and Head of Science Building enthusiastic, encouraging relationships with pupils to develop their confidence and curiosity in Science Science Teaching Assistant - What the School is Looking For The ideal Science Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science or STEM discipline - Biology, Chemistry, Physics, or a related subject are all equally welcome. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, proactive, and enthusiastic Science Teaching Assistant with strong communication skills and a genuine passion for Science education. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Science Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a Science graduate with a passion for the subject and a desire to inspire the next generation of scientific thinkers, this Science Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this Science Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. Science Teaching Assistant September 2026 INDSUP
Jun 22, 2026
Full time
Science Teaching Assistant Enfield September 2026 About the School This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. Science is a thriving faculty across the school, with a broad, well-sequenced curriculum spanning Biology, Chemistry, and Physics that inspires genuine curiosity and ambition in every pupil. Every Science Teaching Assistant who joins becomes part of a team deeply committed to ensuring every pupil reaches their full scientific potential. Science Teaching Assistant - What the School Offers Subject-specific CPD tailored to Science classroom support, practical lesson assistance, and GCSE intervention A well-resourced Science faculty with modern laboratory facilities, dedicated technician support, and experienced practitioners on hand A structured induction with dedicated mentoring from qualified Science specialists from day one A school community that places scientific thinking and enquiry at the heart of its wider academic identity, giving every Science Teaching Assistant genuine purpose and impact Strong encouragement towards teacher training pathways or extended contracts for high-performing staff Science Teaching Assistant - What the Role Involves Supporting Science teachers across KS3 and KS4 to deliver engaging, practical, and knowledge-rich lessons Working with small groups of pupils to reinforce core scientific concepts across Biology, Chemistry, and Physics Assisting with practical lesson preparation and supporting pupils safely and confidently in the laboratory Tracking pupil progress and feeding back regularly to the class teacher and Head of Science Building enthusiastic, encouraging relationships with pupils to develop their confidence and curiosity in Science Science Teaching Assistant - What the School is Looking For The ideal Science Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science or STEM discipline - Biology, Chemistry, Physics, or a related subject are all equally welcome. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, proactive, and enthusiastic Science Teaching Assistant with strong communication skills and a genuine passion for Science education. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. Science Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a Science graduate with a passion for the subject and a desire to inspire the next generation of scientific thinkers, this Science Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this Science Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. Science Teaching Assistant September 2026 INDSUP
Metropolitan Thames Valley
3rd Line Support Engineer
Metropolitan Thames Valley
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Jun 20, 2026
Full time
3rd Line Support Engineer - Permanent, Full-Time position (37.5 hours) Farringdon, London (hybrid) £44,997 - £47,365 About Us: Metropolitan Thames Valley Housing has a vision that 'everyone has a home and the opportunity to live well'; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers, we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living. This role: We have an exciting opportunity within MTVH to provide end users with 3rd-line Technical support in accordance with the achievement of all applicable Service Levels, Customer Satisfaction scores, and KPIs and to be an active escalation point for 1st and 2nd-line engineers in Farringdon, London. What you'll need to succeed: Working with the Service Desk Manager and the Infrastructure Team, ensure the delivery of day-to-day support to the organisation's users, covering servers, network, applications, desktops, laptops, telephony, and mobile devices. On a rota basis, undertake routine daily checks and maintenance and act as the 3rd line escalation point of contact in resolving user and technical issues. Proactively undertake the day-to-day delivery of Infrastructure Service Desk operations. This will involve providing hands-on support to users, as well as back-end troubleshooting of servers and networks. Front-end support includes thin clients, PCs, laptops, smartphones and tablets; VOIP telephony, MFDs; and various applications in addition to MS Office. Maintain a proactive role in monitoring all requests, incidents, and problems, having complete visibility on the Infrastructure Service Desk. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Escalate when necessary to the Service Desk Manager. Contribute to the maintenance and documentation of the infrastructure estate: records of builds, hardware, licences, systems configurations, change requests, systems, and processes. Undertake change management of the infrastructure estate Work an out-of-hours shift if asked to, compensated by corporate company guidelines. Undertake infrastructure project work and continuous improvement activities as part of the annual work plan Management of relationships with third parties and suppliers. To meet our commitment to providing safe, high quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. Interviews will be a three-stage process of an initial MS Teams phone-screen followed by two rounds of competency based questions (final round in-person) Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Gigaclear
Network Operations Centre (NOC) Engineer
Gigaclear Shippon, Oxfordshire
Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Jun 20, 2026
Full time
Network Operations looks after our customer network and is responsible for maintaining both the physical and logical services to our customers, reporting to the NOC Manager we re a lean and efficient team who utilise peer reviewed process and supported tools and documentation to keep our customers network live 24/7/365, teamwork is paramount and as such we form strong bonds to ensure success not only for the company, but for the individual members of our team. The role of the NOC Engineer will be to ensure the healthy running of our LAN / WAN via reactive 1st line fault resolution, for example, customer home network, cabinet switches and router issues, plus proactive work updating software and firmware. This role will be responsible for owning technical cases escalated from our Triage team, liaising with technicians and customers to ensure speedy resolutions within SLA. The NOC works on a shift basis covering working Monday Friday 7am to 9pm. Saturdays & Sundays (including Bank Holidays) 9am to 5:30pm. There is also an on-call duty requirement (once every 2-4 weeks). Key Responsibilities Complete day-to-day network administrative tasks Assist in the provisioning, managing, and auditing of new cabinets Create documentation to aid fault resolution Remote support of customers with ISP issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this position and the successful candidate will be an able communicator with excellent written & verbal communication skills This person must be able to prioritise workload between multiple customer incidents or enquiries Knowledge & Skills Knowledge of Home IT, for example, home networks, servers, email, Wi-Fi access points, Ethernet over power lines, etc. Network operation, including routing, VLANs, RSTP, Ethernet, is desirable Understanding Router/Switch configuration desirable Be able to work autonomously and within a team Previous work experience in a technical service desk environment is desirable Qualifications Ideally CompTIA Network+ qualification or equivalent Degree qualification in a technology discipline for example, Computer Science, Networks, IT, is desirable but not essential Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together
Rise Technical Recruitment
IT Technician- Camberley
Rise Technical Recruitment Camberley, Surrey
IT Technician - 1st & 2nd Line Support Camberley 26,777 - 28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life Balance Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation? This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day. This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support. The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Jun 20, 2026
Full time
IT Technician - 1st & 2nd Line Support Camberley 26,777 - 28,686 + Generous Pension + 34 Days Holiday + Ongoing Training & Development + Recognition Policies + Staff Discount Platform + Free On-Site Parking + Occupational Sick Pay + Family-Friendly Policies + Work-Life Balance Do you have exposure to offering IT support to educational establishments, either directly or through an MSP? Are you looking for a role where you can continue developing your technical skills within a collaborative and well-resourced organisation? This school trust is a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to develop professionally, make a real impact, and contribute to an environment that supports students and staff alike. In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver high-quality technical support, troubleshoot issues, maintain hardware and software, and assist with projects that enhance IT infrastructure. This role is ideal for someone with IT support experience who has had exposure to supporting educational establishments, either directly within a school, college, or academy trust, or through an MSP supporting education clients. You will be looking to further develop your technical skills while working in an environment where technology plays a key role in supporting both staff and students. This is a fully onsite role, and you will be based in Camberley every day. This is an excellent opportunity to join a forward-thinking, digitally innovative organisation, work with a collaborative team, develop your technical skills, and play a key part in supporting users and operations. You'll be contributing to a high-performing environment while continuing to develop your own career in IT support. The Role Respond to service desk tickets within agreed timeframes Support installation, configuration, commissioning, and maintenance of IT systems and software Monitor and maintain hardware in good working order, performing basic repairs as needed Assist in troubleshooting and resolving IT issues to ensure minimal disruption Support the implementation of IT projects and initiatives Promote safe and secure IT use and contribute to safeguarding compliance The Person Experience in IT support, providing first or second line support Exposure to supporting educational establishments, either directly or through an MSP Strong technical knowledge and problem-solving ability Professional, proactive, and collaborative approach Confident working independently and as part of a team Eager to learn, develop, and progress technically Reflective, optimistic, and aspirational mindset aligned with a culture of innovation, inclusivity, and excellence Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
RIBBONS AND REEVES
STEM Teaching Assistant
RIBBONS AND REEVES Enfield, London
STEM Teaching Assistant Enfield September 2026 This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. STEM sits at the heart of the school's academic identity, with Science, Technology, Engineering, and Mathematics taught with genuine rigour, creativity, and real-world relevance across all year groups. Every STEM Teaching Assistant who joins becomes part of a team deeply committed to inspiring the next generation of scientists, engineers, and mathematicians. STEM Teaching Assistant - What the School Offers Subject-specific CPD tailored to STEM classroom support, practical lesson assistance, and cross-curricular intervention A well-resourced STEM faculty with modern laboratory facilities, dedicated technician support, and strong departmental collaboration A structured induction with dedicated mentoring from qualified STEM practitioners from day one A school with a thriving enrichment calendar including STEM clubs, competitions, and university partnerships that every STEM Teaching Assistant can actively contribute to Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Teaching Assistant - What the Role Involves Supporting teachers across Science, Mathematics, and Technology to deliver engaging, knowledge-rich lessons across KS3 and KS4 Working with small groups of pupils to reinforce core STEM concepts and close gaps in understanding across disciplines Assisting with practical lesson preparation and supporting pupils safely and confidently in laboratory and workshop settings Tracking pupil progress across STEM subjects and feeding back regularly to class teachers and Heads of Department Building enthusiastic, curious relationships with pupils to develop their confidence and ambition in STEM subjects STEM Teaching Assistant - What the School is Looking For The ideal STEM Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, versatile, and proactive STEM Teaching Assistant with strong communication skills, genuine cross-disciplinary subject knowledge, and a passion for making STEM accessible and exciting for every pupil. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with a passion for your subject and a genuine desire to help young people discover what they are capable of, this STEM Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Teaching Assistant September 2026 INDSUP
Jun 20, 2026
Full time
STEM Teaching Assistant Enfield September 2026 This dynamic, high-achieving secondary school in the London Borough of Enfield is rated Outstanding by Ofsted and is widely celebrated for its exceptional academic standards, inclusive ethos, and remarkable record of supporting pupils from diverse backgrounds to achieve outstanding outcomes. STEM sits at the heart of the school's academic identity, with Science, Technology, Engineering, and Mathematics taught with genuine rigour, creativity, and real-world relevance across all year groups. Every STEM Teaching Assistant who joins becomes part of a team deeply committed to inspiring the next generation of scientists, engineers, and mathematicians. STEM Teaching Assistant - What the School Offers Subject-specific CPD tailored to STEM classroom support, practical lesson assistance, and cross-curricular intervention A well-resourced STEM faculty with modern laboratory facilities, dedicated technician support, and strong departmental collaboration A structured induction with dedicated mentoring from qualified STEM practitioners from day one A school with a thriving enrichment calendar including STEM clubs, competitions, and university partnerships that every STEM Teaching Assistant can actively contribute to Strong encouragement towards teacher training pathways or extended contracts for high-performing staff STEM Teaching Assistant - What the Role Involves Supporting teachers across Science, Mathematics, and Technology to deliver engaging, knowledge-rich lessons across KS3 and KS4 Working with small groups of pupils to reinforce core STEM concepts and close gaps in understanding across disciplines Assisting with practical lesson preparation and supporting pupils safely and confidently in laboratory and workshop settings Tracking pupil progress across STEM subjects and feeding back regularly to class teachers and Heads of Department Building enthusiastic, curious relationships with pupils to develop their confidence and ambition in STEM subjects STEM Teaching Assistant - What the School is Looking For The ideal STEM Teaching Assistant will hold a 2:1 or 1st Class degree from a top 30 UK university in any Science, Technology, Engineering, or Mathematics discipline. Previous child-centred experience in a UK educational setting is highly valued. The school is seeking a curious, versatile, and proactive STEM Teaching Assistant with strong communication skills, genuine cross-disciplinary subject knowledge, and a passion for making STEM accessible and exciting for every pupil. Please note, applicants must have the legal right to work in the UK, as we are unable to offer visa sponsorship for this position. STEM Teaching Assistant - Salary and Contract Info £480 per week, pro rata to term time only Full-time, long-term contract from September 2026 to July 2027 Term-time only Potential for extended contracts or teacher training pathways following a successful placement If you are a STEM graduate with a passion for your subject and a genuine desire to help young people discover what they are capable of, this STEM Teaching Assistant role in Enfield is a brilliant opportunity to gain meaningful school experience in one of North London's most celebrated secondary schools. Ribbons & Reeves is one of London's leading Education Recruitment agencies. We specialise in helping support staff secure long-term and permanent roles like this STEM Teaching Assistant position in Enfield. For more opportunities, search 'Ribbons & Reeves' online or get in touch today - we're here to support your next step. STEM Teaching Assistant September 2026 INDSUP
University College Birmingham
IT Support Technician
University College Birmingham City, Birmingham
Job Title: IT Support Technician Location: Birmingham Salary: £28,031 - £30,378 per annum - SS3 Job type: Permanent, Full Time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base The ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement. All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education Closing Date - 5th July 2026 Interview Date - 20th July 2026 The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of: IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role.
Jun 20, 2026
Full time
Job Title: IT Support Technician Location: Birmingham Salary: £28,031 - £30,378 per annum - SS3 Job type: Permanent, Full Time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: University College Birmingham is looking for an experienced Information Technology professional to join our growing Digital IT Services Department as an IT Support Technician The Technicians team within the Digital IT Services department provide an excellent 1st and 2nd line support to students and staff across campus The department is growing, with the technological estate going through a transformation phase to implement a more modern digital infrastructure. This is an exciting time to join the team working with the latest technologies and a wider diverse customer base The ideal candidate will have experience of working within an Information Technology role, with good knowledge of hardware and software Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays & Concessionary Days Excellent Local Government Pension Scheme Employer Contributions - 20.9% Subsidised private healthcare provided by Aviva including a Digital GP Service. Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support Annual health MOTs with our Registered Nurse Excellent staff development opportunities including professional qualification sponsorship A variety of salary sacrifice schemes including technology and cycle. Heavily-subsidised on-site car parking in central Birmingham Free on-site gym membership Extra Information: All applicants for employment at the University will be expected to undertake an Enhanced Check with the Disclosure and Barring Service prior to commencement. All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education Closing Date - 5th July 2026 Interview Date - 20th July 2026 The University is an equal opportunities employer. Please click APPLY to be redirected to our website to complete an application form. Candidates with the experience or relevant job titles of: IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 2nd Line Support Technician, Technical Support will also be considered for this role.
Randstad Technologies Recruitment
Senior Technician Infrastructure
Randstad Technologies Recruitment Chelmsford, Essex
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 19, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Planet Recruitment
IT Support Technician
Planet Recruitment Mansfield, Nottinghamshire
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Jun 19, 2026
Full time
Role: IT Support Technician Location: Mansfield Salary: 30,000 - 32,000 Benefits; A collaborative and supportive work environment. On site parking Opportunities for career development and training. Competitive salary and benefits package. Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of premium doors and doorsets. Our expertise spans the full lifecycle of doorsets, ensuring they are not only of the highest quality but also maintained to exacting standards. Role Overview: The IT Support Technician plays a key role in maintaining the stability, performance, and security of IT systems across the organisation. This position is responsible for delivering advanced technical support, resolving complex issues, and ensuring a high standard of service delivery to end users. In addition to core support responsibilities, the role includes mentoring junior technicians, sharing technical knowledge, and supporting team development. The IT Support Technician also contributes to infrastructure projects, system enhancements, and continuous service improvement initiatives. The position requires a proactive, hands-on individual with strong diagnostic and problem-solving skills, excellent communication abilities, and a collaborative approach to working within a dynamic IT environment. Responsibilities: 1st-3rd Line Technical Support Manage and resolve escalated support tickets across all levels, diagnosing complex hardware, software, and network issues while providing technical guidance and mentorship to junior team members. Infrastructure & Systems Management Maintain and support core IT systems, including Windows Server environments, Active Directory, Microsoft 365, and virtualisation platforms (e.g. Hyper-V), ensuring system reliability and performance. Network Support Diagnose and resolve network-related issues, including TCP/IP, DNS, DHCP, VLANs, and firewall configurations, ensuring minimal disruption to business operations. Bespoke Application Support Provide ongoing support, troubleshooting, and user assistance for internally developed business applications, including Excel-based tools (e.g. FTB) and Windows-based systems such as Production Tracker. Work closely with internal development teams and stakeholders to resolve issues, support enhancements, and ensure system availability and usability. Project Involvement & Delivery Support the planning and execution of IT projects such as hardware rollouts, system migrations, software implementations, and asset register management. Documentation & Reporting Maintain accurate and up-to-date documentation of incidents, resolutions, and system configurations. Contribute to SLA adherence, reporting, and continuous service improvement initiatives. User Support & Training Provide end-user support and guidance, ensuring effective use of IT systems and promoting best practices across the organisation. Policy Compliance & Governance Ensure all users adhere to company IT policies, security standards, and procedures, supporting overall compliance and risk management. Operational Support & Continuous Improvement Work collaboratively with the IT team on non-support activities, including server patching, maintenance of unmanned devices, and continuous technical training and development. Requirements: 5 years previous experience in a helpdesk environment is necessary. Planning, organising and good communication skills. Access to own vehicle. Willingness to learn. Understanding of SQL would be very beneficial. Adaptable to changing circumstances and demands. Good knowledge of Microsoft Office 365, especially Excel/VBA. Good Knowledge of Windows and Server operating system. Good problem-solving skills. Knowledge of infrastructure setups would be advantageous. INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.
Randstad Technologies
Senior Technician Infrastructure
Randstad Technologies Chelmsford, Essex
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Jun 19, 2026
Contractor
Job Title: Senior Infrastructure Technician Location: Chelmsford, UK Hours: Full-Time (37.5 hours per week) Job Type: Contract About the Role Are you an experienced IT professional looking to do meaningful work? We are partnering with a vital, high-profile public sector organization to find a Senior Infrastructure Technician. In this critical role, you will be the backbone of the organization's digital operations, ensuring the high availability of mission-critical systems-including emergency operations and dispatch technology. You will act as the senior technical expert within the digital team, tackling complex problems and helping the organization run smoothly and securely. Key Responsibilities Provide advanced 3rd line digital support to resolve complex issues across Windows server infrastructure, local area networks (LAN), wide area networks (WAN), and enterprise telephony systems. Serve as the primary technical escalation point and provide mentorship, support, and advice to 1st and 2nd-line service desk technicians. Perform routine daily management, health checks, and maintenance for all critical operational and business systems. Participate in a rotational on-call schedule to provide out-of-hours support for critical infrastructure and systems. Plan and deliver technical workstreams for ongoing digital projects, working closely with project managers and advising senior management on system resilience. Manage the IT asset register, handle hardware/software procurement, and liaise with third-party suppliers to ensure system optimization and contract renewals. Provide ad-hoc technical training to everyday users and help the organization maintain compliance with information governance standards. What We Are Looking For Technical Expertise: Proven experience in a 3rd line support role with deep knowledge of Windows servers, networking (LAN/WAN), and telecommunications systems. Problem Solver: Ability to independently diagnose and resolve complex system faults, whether remotely or by visiting the system location. Leadership Skills: A collaborative team player who can organize their own workload while guiding junior technicians and advising non-technical management. Composure Under Pressure: Experience or comfort working in a highly critical, fast-paced environment where system uptime is essential. Flexibility: Willingness to travel between bases as needed and step up during major organizational incidents. How to Apply If you are ready to take on a senior role where your technical skills will directly support essential public services, we want to hear from you. Please apply or share your updated CV at yogeshwari. com to discuss more about this role. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

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