392 jobs found

Job Introduction We are seeking a Head of Service Family Help and Partnerships to provide strategic and operational leadership for the Family Help Service and hold additional portfolios for our Integrated Front Door (MASH), Partnerships and Family Support. Family Help is our way of working that brings together targeted early help and Child in Need support into a single, seamless offer. It replaces the traditional divide between early help and statutory services, making it easier for families to access support without stigma or duplication Key principles include: A whole family approach A single assessment and plan A dedicated Family Help Lead Practitioner Evidence based, relational interventions Family led planning and co production Timely support from the most appropriate professional The Role As Head of Service, you will ensure the delivery of high quality, relational early help and statutory social work services for children, young people, and families. You will lead system transformation, continuous practice improvement, partnership integration, and delivery of the local authority's key priorities. A significant element of the role includes leadership of the Partnerships and Family Support Service, acting as a strategic point of contact for key partners, including Solent NHS Trust, and overseeing services aligned with the Best Start in Life Strategy. This includes oversight of family hubs and parenting pathways, ensuring consistent, effective, and inclusive delivery. As a member of the Senior Management Team, you will lead through Service Leaders and play a pivotal role in shaping a culture of safe decision making, co production, early intervention, and workforce development. Key Responsibilities Provide strategic leadership across Family Help, MASH, Partnerships and Family Support, ensuring that we consistently provide outstanding services to the children and families of Portsmouth Lead system integration and service transformation aligned with national reform agendas Ensure high quality, proportionate, and timely interventions that meet need, reduce risk and build family resilience Provide strategic oversight of the MASH, ensuring effective multi agency working, consistent and considered decision making, and effective risk management Drive continuous quality assurance and practice improvement using audit, learning reviews, lived experience, and inspection findings Lead and support senior managers and multi disciplinary teams, building workforce capability, stability, and confidence Manage performance, budgets, and commissioning arrangements Represent the local authority at strategic boards and support and enable strong multi agency partnerships Embed relational, strengths based, trauma informed practice across all services About You You will be a credible, compassionate, and relational senior leader, confident in leading through complexity, ambiguity, and change. You will bring integrity, resilience, and a strong commitment to inclusion, co production, and rights based practice. You will have: A recognised social work qualification and current professional registration Significant senior leadership experience within children's services Extensive knowledge of key legislation and frameworks, including: Children Act 1989/2004 Working Together to Safeguard Children SEND Code of Practice Family Help and national children's social care reforms Experience leading large, complex, multi disciplinary services and portfolios Strong strategic planning, transformation, and financial management skills Experience working effectively with senior partners across complex systems A proven track record of inspection readiness and improvement (e.g. Ofsted, CQC, JTAI) We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We believe that a diverse workforce leads to better outcomes for the children, young people and families we serve and welcome applications from all sections of the community as we are committed to building a workforce that reflects the diversity of the community we serve. Please ensure that you download and read the full job profile attached for the details and expectations of this role, paying particular attention the section ' Who is the person' as you will need to refer to this when completing your Personal statement. Working arrangements: The expectation is that role is office based a minimum of 3 days per week Contact Details for an Informal Discussion: If you have any questions, or would like an informal discussion about the role, please email Sam Bushby, Deputy Director - Interview details : Interviews will be held on Monday 22nd June 2026 Application process We anonymise applications during application & shortlisting to ensure only relevant information is considered. As part of your application, we ask that you complete a personal statement, this statement is crucial and is where you must demonstrate how you meet the requirements of the job against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience. We are a disability confident employer and Armed Forces Covenant gold standard. We are committed to offering an interview to all those candidates that qualify under one of our commitments and meet the minimum criteria, however, for roles that receive a large number of applications, this is not always possible, and we will select the candidates that best meet the minimum criteria We are committed to creating an inclusive workplace where everyone feels valued, respected and able to thrive. We believe that a diverse workforce leads to better outcomes for the children, young people and families we serve and welcome applications from all sections of the community as we are committed to building a workforce that reflects the diversity of the community we serve. More information can be found at Equality, diversity and inclusion - Careers portal . About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. Learn more about our values and behaviours. Why Join Portsmouth City Council? Be part of a service that puts families at the centre of everything we do Work within a supportive, learning-focused culture Access excellent professional development and leadership support Competitive salary Make a real and lasting difference to children and families in the city Should you require any support in completing the application form please contact or call the recruitment team on . Safeguarding Portsmouth City Council is committed to safeguarding and promoting the welfare of children, and young people, and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Children Partnership safer recruitment procedures. Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS privacy notice before submitting any information. You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it.

Contact Centre Manager / CX Manager Salisbury £50,000 & Benefits The Role This is a fantastic opportunity to lead a contact centre operation of around 50 advisors , driving performance, shaping customer experience, and embedding a culture of continuous improvement. You'll lead a team of Team Leaders , alongside Quality and Project functions , ensuring consistent delivery of excellent service and operational performance. What You'll Be Doing Lead, coach, and develop Team Leaders and their teams Own and deliver key KPIs (SLAs, CSAT, quality, productivity) Drive a best-in-class customer experience across all touchpoints Lead continuous improvement initiatives to enhance efficiency and outcomes Oversee forecasting and workforce planning Build a strong coaching culture and develop future leaders Work cross-functionally to improve processes and customer outcomes What We're Looking For Proven contact centre leadership experience (40-100 FTE) Strong people leadership across multi-layered teams Track record of delivering and improving KPIs Experience in customer experience, coaching, continuous improvement, and operational performance Strong analytical and data-driven approach Experience in forecasting and resource planning Why Join Us? Competitive salary 23 days holiday + bank holidays Extra days off for your birthday and Christmas Volunteering days Company pension scheme Health cash plan & eye care vouchers Employee Assistance Programme (EAP) Colleague referral and business introduction bonuses Social events and team activities Access to staff discounts platform Professional development pathways and CPD support Wellbeing initiatives including mental health support Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. Apply Now If you're a passionate leader who thrives on improving performance, developing people, and delivering exceptional customer experiences, we'd love to hear from you.

Customer Service Advisor Trainer Salary: 14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Trainer, working on a new desk with our client, Capgemini. In this role, you will be responsible managing the compilation, promotion and delivery of training material to new and existing employees. What you'll do Schedule training across the service desk Update the Client training database Identification and analysis of training courses required with steer from the Line Manger Delivering and facilitating training courses to new starters Ensure new starters readiness to go live in line with Client requirements Co-ordinate course attendance Identify and communicate any areas of improvement Ensure quality of new and existing user documentation and training materials Build and maintain a close working relationship with Service Centre Operations Managers / Team Leaders What you'll bring Previous experience in a Service Desk/ Training role Excellent written and verbal communication skills Good MS Office skills Organised, self-motivated, creative thinker, team player Ability to work independently without close supervision If you're looking for fulfilling role helping your workforce to take a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Your new company Hays Accountancy & Finance are delighted to be partnering with an educational group who are strengthening their finance team in the search for a new Management Accountant who will assist with the schools' budgets and forecast preparation as well as support the wider finance. This role will be based in Peterborough and offer hybrid working. Your new role You will join the organisation as a Management Accountant (AAT qualified or part-qualified), taking a pivotal role in delivering timely, accurate financial information that empowers school leaders and senior managers to make confident, evidence-based decisions. You will work closely with Finance Business Partners, school business managers and the central finance team to maintain strong financial controls, support audits and ensure compliance with accounting policies and regulations.Your responsibilities will be to produce accurate monthly management accounts, including profit & loss, and balance sheet reporting, month-end processes such as accruals, prepayments and journals, and reconciliations. As an inquisitive finance professional, you will investigate budget variances and queries, produce clear financial analysis and actionable insight, recommend opportunities to maximise income and improve budget monitoring / expenditure across their mufti sites. Your financial reporting and insights will play a pivotal role in providing the schools with good quality financial information to empower them in decision-making. What you'll need to succeed The successful candidate will be AAT qualified or part-qualified (eg: ACCA, CIMA), with proven experience in management accounting and month-end close processes, ideally across multiple sites or cost centres. You will be highly proficient in Excel and be confident with accounting systems, (any experience of ACCESS Dimensions would be desirable, but not essential) and be able to prepare accruals, prepayments, journals, P&L and balance sheet reconciliations, as well as be skilled at analysing variances and translating financial data into clear, practical advice for non-specialists.You will demonstrate excellent written and verbal communication, strong analytical and problem-solving abilities, meticulous attention to detail, able to meet tight deadlines and have a collaborative, proactive mindset with a track record of suggesting process improvements to maximise income and strengthen budgetary control. What you'll get in return As explained, this role is based in Peterborough and after a qualifying period, you will be able to work 2 days in the office and 3 days from home with the occasional off-site meeting. The generous benefits package includes a salary of £ days holiday plus bank holidays, pension scheme, life cover and other flexible benefits. Please note an enhanced DBS check will be requested for the successful candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, and call Andy Jarman on If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Executive Assistant - R&D & Commercial Product Location: Thornbury, Bristol (On-site) Salary: £38,000 - £48,000 + Bonus Scheme Hours: 8:00am - 5:00pm (Business Hours) Be at the heart of innovation. Be the engine behind breakthrough medical technology. We're looking for an energetic, proactive, and highly organised Executive Assistant to support our Head of R&D and play a pivotal role in a fast-paced, high-growth medical device environment. This is far more than a traditional EA role - it's an opportunity to embed yourself at the centre of our R&D function, influence how the department operates, and contribute to the development of life-changing products. If you thrive in a dynamic SME setting, love solving problems before they become problems, and enjoy being the person who keeps everything moving, this could be the perfect next step. What You'll Be Doing You'll be the organisational backbone of the R&D department, providing high-level executive support while also coordinating operations and contributing to project delivery. Your responsibilities will include: Expert diary and calendar management for the Head of R&D - prioritising, scheduling, and resolving conflicts with ease Coordinating internal and external meetings, preparing agendas, materials, and ensuring meeting readiness Acting as a trusted gatekeeper and primary point of contact for senior stakeholders Overseeing the day-to-day running of the R&D office, ensuring a smooth and efficient environment Managing ordering of office supplies, lab consumables, and equipment Tracking R&D project activities, following up on actions, and ensuring deadlines are met Building strong relationships with external suppliers and partners to support timely project delivery Maintaining clear documentation and status updates across multiple workstreams Working closely with project teams to identify and remove blockers Supporting cross-functional coordination across the business Preparing reports, presentations, and project documentation Capturing meeting notes and actions, ensuring timely follow-up Ensuring adherence to company management systems and QHSES responsibilities What Success Looks Like Meetings run smoothly, with all materials prepared and stakeholders aligned Deadlines are consistently met thanks to your proactive follow-up Costs are controlled through efficient ordering and supplier management The R&D team feels supported, organised, and empowered to focus on innovation Requirements Essential: Minimum 2 years' experience as an Executive Assistant or Office Manager Comfortable working o n-site in Thornbury (Bristol) Experience working in a fast-paced SME environment Energetic, enthusiastic, and eager to get stuck in Desirable: Experience in R&D or product development Engineering or scientific education background What You'll Bring We're looking for someone who embodies our core values: Hungry, Humble, Smart. You'll also be: Highly proactive, resourceful, and solutions-focused Calm under pressure with a flexible, can-do approach Collaborative and team-oriented Discreet and professional when handling sensitive information A strong problem-solver with excellent decision-making skills Exceptionally organised, able to juggle multiple priorities in a fast-paced environment Benefits This is a rare opportunity to gain exposure to senior leadership, contribute to cutting-edge product development, and become a key player in a growing organisation. You'll be part of a collaborative, mission-driven team working on technology that genuinely makes a difference. If you're hungry to grow, excited by innovation, and ready to take ownership of a role that truly matters, we'd love to hear from you. Free on site parking 25 days holiday plus 8 Progression opportunities Company Bonus Competitive Salary Opportunity with a lovely growing business

WORKING WITH US The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve. We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve. As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff. Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. To discover more about our culture, ethos and what it is like to work here, visit the Why Work For Us page. ABOUT THIS OPPORTUNITY We are recruiting for a part-time Careers Adviser (Level 6) to join our central team, based at Harris Academy Beulah Hill and Harris Academy South Norwood in Croydon. If you are an experienced candidate, we can offer a Senior Careers Adviser (Level 6) role, based on your experience, your skills, and your demonstrated impact in delivering high-quality careers guidance. Careers Adviser: £31,000-£36,000 FTE (actual salary £16,461-£19,116) Senior Careers Adviser: £37,000-£42,000 FTE (actual salary £19,647-£22,302) In this key position, you will support students to make informed, ambitious and aspirational decisions about their futures. You will be joining an experienced and knowledgeable team of advisers, from whom you can gain advice and support. Working closely with your colleagues, you will help shape and deliver a high-impact CEIAG programme. You will play a vital role in guiding students towards the post-16 and post-18 pathways that best match their goals and aspirations, whether in further education, apprenticeships, traineeships or employment. You will be part of a supportive and collaborative environment, where ideas are freely shared, good practice is celebrated, and guidance is always at hand. Your contribution will be central to raising aspirations, inspiring ambition, and ensuring that every student, regardless of background or ability, is fully aware of the range of opportunities open to them. Together, we strive to deliver a high-quality, inclusive CEIAG programme from Year 7 to Year 13, empowering all students to achieve their full potential. MAIN AREAS OF RESPONSIBILITY As part of this role, you will: Collaborate with Careers Leads across academies to design and implement a high-impact careers education programme aligned with the latest statutory guidance, including the enhanced Gatsby Benchmarks and each academy's improvement priorities Plan and deliver engaging careers assemblies that expand students' awareness of post-16 and post-18 pathways, alongside other relevant career-related topics Provide impartial, tailored career guidance through one-to-one meetings and group sessions that empower students to make informed, realistic and adaptable decisions about their futures Work collaboratively with the Careers Leader to ensure students attend their careers guidance appointments, including, where appropriate, collecting students from lessons/classrooms Accurately record all guidance interactions and agreed actions on Unifrog, ensuring student data is kept up to date and accessible Offer targeted support to students navigating post-16 and post-18 transitions, including referrals to specialist services for those with additional needs, such as SEND Build and maintain strong relationships with external agencies, networks, and partners to enrich the careers and higher education offer and maximise student outcomes Track, monitor and report on student aspirations to inform strategic planning and targeted interventions Engage parents and carers in the careers guidance process, keeping them informed and involved in their child's journey, including attendance at parents' evenings Facilitate meaningful employer encounters that inspire students and broaden their understanding of the world of work Attend key events such as results days and enrolment days to provide on-the-spot careers support and guidance Support colleagues across the team by sharing best practice, offering shadowing opportunities and contributing to a collaborative learning culture Actively contribute to Careers Adviser team meetings by sharing insights, experiences or resources that enhance practice and support team development Provide careers-related evidence and representation during Ofsted inspections, showcasing the strength and impact of the careers provision For a full list of responsibilities please download the job pack. WHAT WE ARE LOOKING FOR We would like to hear from you if you have: A Diploma in Careers Guidance or Qualification in Careers Guidance to Level 6. Proven experience in delivering impartial, personalised career guidance through one-to-one meetings and group sessions Experience of successfully motivating individuals to plan and achieve their career goals Proactive approach and efficient time management and prioritisation skills. The ability to work independently and flexibly within the Academy structure Experience of delivering assemblies Genuine interest and passion for the education of young people and the ability to contribute more widely to the life and community of the Federation Experience of developing and delivering CEIAG within in education setting For a full person specification, please download the job pack. APPLYING FOR THIS POSITION If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation. Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date. When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received. OUR VISION & VALUES Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed. We know there are many challenges facing our young people and the communities we serve, and that's why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues. IMPORTANT INFORMATION Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. WHAT WE CAN OFFER YOU Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. You will also have access to a variety of benefits . click apply for full job details

Garden Centre Area Manager - South East England Location: South East England Salary: Competitive, DOE + Car Allowance This is a key regional leadership role within a leading and rapidly growing garden centre group. The business is continuing to expand its reach and is now looking for an experienced Regional Manager to take ownership of its South East region. This is a hands-on multi-site role, responsible for leading a number of established garden centres with experienced management teams already in place. The focus is on driving consistency, improving performance, and supporting strong operators to deliver at an even higher level. You'll need to be comfortable operating in a commercially strong environment where sites are already trading well, but where there is still clear opportunity to optimise performance and continue raising standards across the region. What you'll be doing: Full responsibility for performance across a multi-site region in the South East Leading and developing experienced Garden Centre Managers Driving consistent commercial performance across all sites Supporting trading performance, seasonal activity and category execution Ensuring strong operational standards across retail, plant and support functions Managing compliance across H&S, HR, audit and company processes Acting as key escalation point for operational and people issues Supporting recruitment, development and succession planning across the region Working closely with senior leadership on regional and group initiatives What they're looking for: Experience in a Regional / Area Manager role within multi-site retail (key) Strong garden centre or specialist retail background preferred Proven ability to manage established, high-performing teams Strong commercial acumen with full P&L accountability Hands-on operator who understands both detail and strategy Comfortable working within a growing and evolving business structure Why join? Join a highly respected garden centre group with strong growth plans Established, well-run sites with experienced managers already in place Significant autonomy across a key regional patch Opportunity to genuinely influence performance at scale Strong package including car allowance and performance-related benefits For any further information or a confidential discussion, please contact (url removed).

The Clinical Standards Lead is a Professional role within Operations, reporting to the AC Manager or Team Performance Leader. The Clinical Standards Lead conducts face-to-face healthcare assessments and examinations and produces concise reports for the Department of Work and Pensions (DWP) as part of a successful integrated team. In addition to performing assessments, the Clinical Standards Lead provides clinical coaching and mentorship to new and tenured HCPs, typically in his/her assessment centre. The Clinical Standards Lead supports the AC Manager in delivering quality, productivity, and applicable service level targets by providing clinical expertise and judgment. The Clinical Standards Lead is called upon to provide Stage 3 training to new hires and ongoing informal 'on the job' training to new hires, audit, case review and 'on the spot' coaching to new and tenured HCPs, and may be required to deliver classroom trainings to new HCPs. Conducts face-to-face assessments of customers in relation to a variety of benefits; undertakes file-work and provides reports to the DWP. Mentors and coaches HCPs in the centre and is the first point of contact for clinical questions and issues. Escalates clinical questions through appropriate channels and communicating resolution back to the HCP team. Analyses and interpret clinical information and medical evidence and provide a report in a professional and concise manner Provide comprehensive reports to enable decision makers at DWP to make informed decisions regarding benefit claims Undertake recorded assessments where required Use IT software programmes to support clinical decision making when undertaking file-work and examinations Liaise with AC Manager and Team Performance Leaders to develop and embed best practices Attendance at Stakeholder and Customer meetings in region as and when required by the Regional Director Audit and review cases and provide 'on the spot' feedback to new and tenured HCPs Provide Stage 3 training to new HCPs as required Provide classroom training to new HCPs as required Other ad hoc duties as required Acted as a registered healthcare practitioner nurse, physician, physiotherapist, occupational therapist in a CHDA assessment centre or equivalent Able to work well as part of a multidisciplinary team and build positive working relationships with both medical colleagues and administrative support staff Able to apply professional skills and manage own professional competence and accountability, in accordance with the appropriate governing body Code of Conduct Complies with all applicable continuous professional development requirements Able to effectively coach and mentor HCPs to improve / maintain performance standards Able to ensure that professional practice standards and "best practice" are maintained in all areas of work Able to deliver productivity and quality standards agreed between the Centre and the DWP and to respond positively to feedback Qualified to deliver Stage 3 training Qualified to perform CHDA case audits and able to provide instruction on how to write reports that meet A grade requirements Flexible and adaptable Able to understand, anticipate and meet immediate and medium-term customer and client needs Able to collaborate effectively with others to drive a performance culture Able to communicate effectively verbally and in writing, adapt communication to audience needs, and able to interact constructively with a range of audiences Able to maintain a professional demeanour in stressful interactions EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your?Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

Customer Service Manager Location: Peterborough Salary: Competitive + benefits We are currently partnering with a well-established and growing logistics operation to recruit an experienced Customer Support Manager . This is a key leadership role responsible for driving service excellence, enhancing customer experience, and managing a high-performing customer support team. The Role As Customer Support Manager, you will play a pivotal role in ensuring customers receive a consistently high-quality service aligned to agreed service levels. You will oversee day-to-day customer operations, act as a key escalation point, and work closely with internal teams to resolve issues efficiently. You'll lead, motivate and develop a customer-focused team, whilst implementing continuous improvement initiatives that enhance both service delivery and operational performance. Key Responsibilities Lead and develop the Customer Support team, driving engagement and high performance Act as the primary point of contact for internal stakeholders, escalating issues where appropriate Ensure all customer queries and communications are handled within agreed SLAs and to a high standard Collaborate cross-functionally to resolve customer-facing issues efficiently and cost-effectively Monitor and report on performance through regular management reporting Ensure customer care issues are resolved within required timescales Drive continuous improvement across systems, processes, and team capability Manage performance, conduct appraisals, and support employee development Promote best practice and a customer-first culture across the wider business About You Proven experience in a customer service or support management role Strong leadership skills with the ability to inspire and develop teams Excellent communication skills, both written and verbal Highly organised, analytical, and solution-focused Able to work autonomously and manage multiple priorities effectively Experience of driving process improvements (Lean / Six Sigma advantageous) A proactive, customer-centric mindset What Success Looks Like High levels of customer satisfaction and service delivery Efficient resolution of customer queries within agreed timeframes Strong team engagement and performance Continuous improvement initiatives successfully implemented

Job Title: Product Owner Experience level: Consultancy Charge rate: 760 per day INSIDE Clearance required: SC Cleared Location: Remote with some occasional travel to workshops Key Responsibilities: Working directly with infrastructure users to understand their technical needs - scoping, refining and validating their requirements ahead of iterative delivery. Co-ordination of Discovery activities to establish solutions to user requirements, seeing through Alpha, Beta phases, into Live service. Ownership of your team's product backlog, in alignment with the wider programme plan, monthly objectives, platform workstreams, priorities and managed user expectations. Build strong relationships with user stakeholders and team members, including senior leadership, policy teams, and external partners. Managing user expectations and coaching them on best product practice Collaborative leadership within a cross-functional team, including Delivery Managers, Tech Leads, Business Analysts and Engineers, delivering functionality iteratively using Agile methodologies. Drive continuous improvement by supporting the release of functionality, analysing user feedback, overseeing quality assurance practices for the tribe. Conduct or support user research and analysis to identify pain points and implementing data-driven optimisations at suitable opportunities. Establish key performance indicators (KPIs) and track product performance to measure success and identify areas for improvement. Essential Skills and Experience: Proven experience as a Product Owner in a complex, regulated environment, preferably within the public sector. Experience working with Platform Infrastructure (AWS) components as product propositions and solutions. Proven experience managing user stakeholders in a milestone driven environment. Deep understanding of software product methodologies such as agile, DevOps, kanban, as well as design approaches such as user-centred design and GDS framework. Ability to influence and coach at all levels. Confidence in managing expectations and decision-making on prioritisation. Competency with Atlassian Jira and Confluence toolsets. Familiarity with addressing complex challenges and business needs through tailored approaches. Ability to communicate effectively with technical and non-technical audiences. Knowledge of government policies, regulations, and digital standards. Ability to work independently as well as part of a team. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Director - Riyadh Expo 2030 Department for Business and Trade (DBT) Location: UK Base with some international travel Salary: £100,000 - £162,500. About the role The Department for Business and Trade has a clear mission - to grow the economy. Our role is to help businesses invest, grow and export to create jobs and opportunities right across the country. The DBT is leading the UK's participation at Riyadh Expo 2030, a global event expected to attract over 40 million visitors from over 190 different countries. This is a high profile opportunity to act as Director and Senior Responsible Owner (SRO) for a flagship, Prime Minister endorsed programme. You will lead the UK's presence end to end, ensuring it delivers lasting economic, diplomatic and reputational impact. Key responsibilities As Director and SRO, you will take full accountability for shaping and delivering the UK's participation across its entire lifecycle - from early strategy and business case development through to pavilion delivery, operations and programme closure. You will define a clear and compelling vision for the UK's presence, translating this into a high impact visitor experience and a strong platform for trade, investment and global engagement. You will lead a complex, multi year programme, overseeing a substantial public budget alongside commercial and sponsorship income, ensuring strong financial discipline, value for money and delivery confidence throughout. This will include directing major procurement and contractual activity, as well as building and maintaining investor and partner confidence. Operating at the centre of government, you will work closely with Ministers, senior officials and cross Whitehall partners to align priorities, manage dependencies and support decision making. You will also build strong relationships with international stakeholders, including Saudi counterparts, delivery partners and the private sector. About you We are seeking an experienced senior leader with a strong commercial and financial capability, including experience of procurement, contract management and working with private sector partners, alongside oversight of significant budgets and ensuring value for money. You will be credible and influential at senior levels, able to build effective relationships across government and beyond, and work closely with Ministers (or equivalent) and stakeholders to drive delivery. You will be an excellent communicator, able to set a clear, compelling vision and translate it into a deliverable programme, while providing visible leadership to build and motivate a high performing team. Experience of international, large scale or public facing events is desirable. If you're looking for a high-profile role that offers meaningful impact, considerable complexity, and the opportunity to demonstrate strong, inspirational leadership, we'd really like to hear from you. For further details, please join the candidate information session via the link below: Information session Or look at our specialist microsite: DBT Riyadh Expo 2030 Welcome Hays UK We are committed to inclusive and diverse leadership, and we welcome applications from under-represented groups and those based across the whole of the UK. For further information please contact Andrew Timlin - or Owen Quant - We are committed to inclusive and diverse leadership, and we welcome applications from under-represented groups and those based across the whole of the UK.

Customer Services Assistant Manager - My client is looking for someone someone who fully embraces world class service to join their growing and friendly team. They pride ourselves on making a difference to our customers and to be a step above the competition in our quality, care and attention. This role requires someone that is used to managing direct report and has Customer Service experience within an ecommerce logistics background. Key Responsibilities for Customer Services Assistant Manager : - Schedule monthly 1:1's with direct reports (Team Leaders & CS Support) - lead, mentor and coach them to achieve their targets - Welcome, train and embed new starters into the team before handing over to their Team Leader - Closely monitor new starters during the probation period to ensure training & KPIs are on target - Take ownership of the PDP & Training Programme in the CS Department. - Produce reports/summaries of the team's skill levels & ensure SMART targets are on track, supporting development and succession planning - Manage annual leave, sickness and overtime, ensuring adequate cover is maintained at all times - Act as an escalation point and provide guidance on best practice - Deliver quality, care and attention to customers at all times - Develop and demonstrate finger-tip knowledge of processes, keeping up to date with change - Create/update and maintain SOP documents and knowledgebase resources - Manage and update service alert notifications ensuring a timely turnaround to customers at all times - Provide feedback to the CS Manager about the team, customer experience and any wider issues that may arise - Provide assistance to the CS Manager & Head of CS with any ad-hoc requests, reports and projects - To be involved in the department's road map, working closely with the CS Manager & Head of CS - Act as a point of contact and provide cover in the absence of the CS Manager - All other reasonable requirements as specified by senior management Key skills & competencies for Customer Services Assistant Manager: - Genuine passion for customer care and quality service - Excellent people management skills & demonstrate emotional intelligence - Ability to lead, motivate, coach and mentor others - Confidence in managing challenging conversations should they arise i.e. performance management - Excellent listening & communication skills - written and verbal - Ability to prioritise and multi-task - Demonstrates honesty and integrity - Fast learner, adaptable & resilient - able to thrive in a fast-paced environment & work under pressure with positivity and a sleeves-rolled-up attitude - Attention to detail and accuracy, checking systems and spotting discrepancies - Ability to think outside the box and challenge when something doesn't seem right - Problem solving & decision making - thinks about problems carefully before action, asks the right questions and seeks solutions - Highly motivated - demonstrates a commitment to getting things done, follows tasks through - Comfortable with working remotely & can also work as part of a team - Confident using various computer systems & basic Microsoft Outlook/Word/Excel/PowerPoint skills Experience required for Customer Services Assistant Manager - 2+ years in Customer Service in a Team Leader or Assistant Manager role with management of direct reports - Experience in the eCommerce or logistics sector would be an advantage Full 1:1 training will be provided.

Cleaner - Kittens Lane, Loddon Salary : £9,963 per annum (£24,575.39 per annum) Hours : 15 hours per week; Permanent Shifts : Monday-Friday between 9:00-15:00pm Job Ref: KL031 Are you someone who takes pride in creating clean, safe, and welcoming spaces? At Kittens Lane, we are looking for a Cleaner who will play a vital role in maintaining high standards of cleanliness throughout the service. This includes caring for all communal and staff areas such as corridors, stairways, kitchens, offices, and facilities, as well as supporting the preparation of void spaces. You will help ensure the building remains clean, tidy, and safe, with a strong focus on effective infection control practices to support the wellbeing of everyone on site. Your duties will include: Carry out cleaning duties in line with agreed schedules, including daily, weekly, monthly, and quarterly tasks. Maintain storage areas in a clean, organised, and secure manner, ensuring they are locked when not in use and comply with COSHH regulations. Identify and report any items that are worn, damaged, or in need of replacement. Remove and dispose of litter appropriately, keeping all communal and staff areas clean and tidy. Undertake additional cleaning duties as required by the Service Manager (for example, void cleaning). More benefits of joining : In addition to joining Orwell for our strong values and commitment to person centred support, you'll also enjoy a range of benefits designed to help you feel valued, supported, and able to succeed in your role: 22 days annual leave (pro rata) plus bank holidays (Please note that bank holiday work may be required as part of this role) Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy. Wellbeing programme. Interview Date: To be confirmed Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.

Domus Recruitment are working with an established provider who are seeking an Interim Manager for one of their residential services in Cumbria. This Interim Manager will be passionate and experienced to help support a service working with five adults with learning disabilities and complex needs. Key Responsibilities: Provide clear leadership, management, and supervision to a dedicated staff team Ensure high-quality, person-centred care is delivered at all times Maintain robust safeguarding practices Ensure compliance with health & safety and statutory requirements Manage recruitment, training, development, and performance of staff Oversee service budgets and ensure financial sustainability Promote positive outcomes through a proactive and flexible leadership approach Requirements: Level 5 Diploma in Leadership for Health and Social Care (or equivalent) Experience in a managerial or supervisory role within the care sector Strong understanding of safeguarding and regulatory compliance Avaliable Immediately & Registered on DBS Update Service If you are interested in the above position please apply, or for more information contact Hollie Messenger at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with 300 if you recommend a new candidate to us who is not already registered, and we secure them a role for a minimum of 1 month.

Clear path into B2B financial services sales Desk-based Business Development role - Bridging Finance Excellent Location in City Centre If you're looking to build a long-term career in financial services sales, this Business Development Manager opportunity offers the chance to develop intermediary relationships, grow a lending portfolio, and learn from experienced senior BDMs within a structured and supportive environment. This is a desk-based BDM role focused on relationship management, outbound business development, and supporting broker growth across a specialist lending market. You'll have the autonomy to identify opportunities while benefiting from close collaboration with an established sales team and accessible leadership. Package & Benefits for the Business Development Manager: Salary £45,000-£50,000 (flexible to pay more DOE) uncapped commission - OTE £70k+ Hours: 8:30am-5:00pm Monday to Thursday, 8:30am-4:00pm Friday (1-hour lunch, with an early finish to start the weekend a little sooner) 28 days annual leave plus bank holidays (including Christmas closure - 3 days allocated from leave) Salary dependent on experience Optional company pension contribution Modern workspace with stylish interiors and welcoming atmosphere About the Company: You will be joining an established specialist lender with a strong reputation for relationship-led lending and consistent growth. The business is known for its collaborative culture, long-term approach to intermediary partnerships, and commitment to supporting employee development at all levels. Key Responsibilities for the Business Development Manager: Managing and developing relationships with a panel of financial intermediaries to increase deal flow and support lending growth targets. Working closely with senior Business Development Managers to deliver regional growth objectives and broker engagement strategies. Generating new business opportunities through proactive outbound activity and relationship-led sales conversations. Maintaining strong product and criteria knowledge to position lending solutions effectively with brokers and intermediaries. About You Experience within a sales, account management, or broker-facing role in financial services within Bridging and Secured Lending Exposure to lending, specialist finance, property finance, or intermediary-led markets. Proven experience working towards targets and contributing to commercial growth. If you'd like to explore this Business Development opportunity, please apply with your most recent CV. Contact Fintelligent for more information or a confidential discussion. JL_FIN

Children's Residential Homes Manager Employer: Wokingham Borough Council Salary: £59,009 - £64,673 Per Annum, Plus Benefits Location: Shute End, Wokingham, Multiple locations around Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 14/06/2026 at 23:00 Reference: 712703 Residential Children's Homes Manager - Permanent, Full Time We have an opportunity for a Residential Children's Homes Manager to lead and manage our brand-new, multi-building children's home(s) within the borough. As the Residential Children's Homes Manager, you will be responsible for the effective management of the residential homes, and the provision of a professional children and young people centred service, in line with the relevant regulations, legislation, codes of practice, and policy and procedures. This role will provide the successful Residential Children's Homes Manager with the unique opportunity to further establish the recently opened Children's Homes. They will be able to use their leadership and coaching skills to further develop existing and new members of staff. The successful candidate for this role, will have the opportunity to make a significant contribution to the overall shaping and embedding of the Residential Homes in Wokingham. Residential Children's Homes in Wokingham is a new venture. The successful candidate will be able to demonstrate their experience of being professionally creative, safe and 'solution focussed' in a challenging and fast paced environment. The candidate will also be a strong and steady mentor for not only the growing team, but also for our Children. Wokingham Children's Services are relentlessly focussed on the full rounded picture that Corporate Parenting provides, we are looking for individuals who will advocate for our children, and have them at the heart of every decision made. Wokingham Borough Council's aim is to enable our most vulnerable children and young people in care to live close to the things they hold dear - close to family, friends, community, and those who care for them most. This service comprises a multi-building children's home including a 4-bedroom Emotional Behaviour Disorder/Difficulties (EBD) home and one smaller (2 bedroom) home. Candidate requirements: Professional qualification in (recognised and current) Level 5 Leadership and Management in Residential Childcare, or equivalent Significant experience as a manager in a children's residential setting The ability to lead and manage a team to achieve best outcomes for Children in our Care at our Residential Care Home. Confidence in managing competing demands in tight timescales. Ability to work seamlessly with our multi agency network, and our Wokingham Childrens Services team. A full job description outlining key responsibilities is attached for reference to this vacancy. What we can offer you: Salary of £59,009 - £64,673 per annum plus benefits Supportive management with regular supervision Generous annual leave allowance, with additional 5 days with 5yrs continuous service. Local and national discount schemes Car salary sacrifice benefit available Our Area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools including 69 primary and 21 secondary, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. If you're interested in this exciting opportunity, click the link below and apply today! Closing Date: Sunday 14th May 2026, 11pm Interview Date: TBC For an informal discussion, please contact: Alix Williams at For a recent article regarding our Residential Children's Homes, click here : Please note: Interviews will be held in person, by a panel with a presentation required (details to be confirmed upon invitation). We will also be following up the Professional panel interview with a Young Person's panel interview. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Children's Residential Homes Manager JD Residential Article Residential advert with voice

Senior Cost Manager - Nuclear Site Senior Cost Manager - Nuclear Site The location of the role is Ipswich . The duration of the contract is 6 months . The pay rate on offer is 85 to 90 per hour (via Umbrella agency) . Role Summary Project Controls unit will serve as a centre of excellence, managing and strategically using delivery performance management information. Our team will enable successful delivery of the Project through proactive Project Controls that drives forward-looking solutions to continuously improve performance. As the Senior Cost Manager in the Central PMO team, you will work closely with the functional Lead, and be responsible for the deployment, and continuous improvement of all the Cost Management elements of the project. The post holder will provide oversight and assurance within the Cost Management framework that supports the governance structure, organisation and delivery model. They will ensure the adherence to the utilisation of the software applications and supporting infrastructure to ensure Cost Management is 'Digital by Default'. Key accountabilities of the role Supporting the Cost Lead in ensuring the Cost Management function is adhering to the functional Procedures, Guidelines and Work Instructions. Support the Cost Lead in ad-hoc presentations, reports and insightful 'so what' analysis for key stakeholders to make decisions to positively affect the Projects outcome. Provide functional help and support to Programme teams. Act as First line of defence for the assurance of Cost information provided by the Programme Delivery teams, including ensuring the Cost management system is updated in line with project drumbeat. First escalation point for the Programme Cost Leads in relation to business-as-usual requirements Help ensure cost management always has the correct context and value add to the Delivery and Project leadership. Support development of the Cost Management Framework and embedment within the programme and become a main interface between Cost and other functions within project controls, as well as other key stakeholders. Delivery and advancement of 'Digital by Default' for the Cost Management Function. Responsible for the on-time production and quality of all month end data sets and performance reports related to Cost Management. Responsible for the accurate assessment of the Current Forecast for the Project, including impact of approved changes and Trends. Key skills and experience Demonstrable experience of working within the Cost Management function of a Mega Project environment In-depth understanding of Cost Management principles, including both scope delivered by the Supply Chain and scope delivered by the Client. Significant knowledge of the Project Controls functions and their purpose to be able to carry out assurance activities within Cost Management without a reliance on the functional lead. Previous experience of providing narrative and presentations for multiple levels in a Programme, Project or Business from Delivery Teams and Functions through to Boards and Investors. Experience of working with Executive Leadership Teams and will be comfortable in deputising for the Cost Lead to co-ordinate and run Cost Steering Committees. People leader with experience of supporting their team with continued professional development and using their leadership skills to build and maintain a high-performing team. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

HARP is South Essex's leading homelessness charity and a Registered Social Landlord. Founded in 2002, we support more than 1,000 people each year who are homeless, rough sleeping, vulnerably housed, or at risk of losing their accommodation. On any given night we provide accommodation for over 320 people, and our Bradbury Day Centre operates 365 days a year, offering practical support that helps people move from crisis towards stability and long-term independence. Over the past few years HARP has grown significantly in scale and complexity. Alongside our core mission, we have strengthened our housing pathway, broadened our partnerships, and developed a more mature approach to governance, assurance and regulation. We are coming to the end of our current five-year strategy and are taking stock: consolidating progress, strengthening sustainability, and shaping what comes next. To support this next phase, we are recruiting five new Trustees, including an Honorary Treasurer. Several long-serving trustees are approaching the end of their terms, and we want to bring in new voices, new skills and new perspectives. You do not need to have been a trustee before. What matters most is sound judgement, a willingness to engage, and a clear commitment to the people HARP exists for. The roles Trustee Trustees play a central role in how HARP is governed and held to account. As a member of the Board, you will help set strategic direction, safeguard the charity's purpose and reputation, and ensure strong oversight of performance, risk, quality and financial stewardship. Trustees also contribute through committee work, where detailed governance happens between Board meetings. Honorary Treasurer (Trustee) The Treasurer is a trustee with particular responsibility for HARP's financial health. You will work closely with the Chief Executive and Executive Director of Finance, chair the Finance Committee, help the Board understand the numbers and make good decisions, and ensure strong controls, risk management and transparent reporting. As HARP is regulated both as a charity and as a Registered Social Landlord, the Treasurer plays an important role in evidencing financial viability and value for money. What you will do As a Trustee, you will: Attend and contribute at Board and committee meetings, reading papers, asking good questions and bringing your experience to bear. Help set direction and keep a clear line of sight between strategy, delivery and impact. Support and challenge constructively, helping HARP make good decisions, manage risk well, and stay ambitious but realistic. Safeguard purpose and integrity, ensuring HARP meets the standards expected by our regulators, funders and stakeholders. Act as an ambassador, representing HARP with credibility and warmth in the community and with partners. As Treasurer, you will also: Provide financial leadership at Board level, guiding budgets, forecasts, accounts, reserves, liquidity and audit. Champion strong financial controls, assurance and risk, including oversight of key financial policies and governance. Support major investment and property decisions, helping the Board understand implications and trade-offs. Chair the Finance Committee and report clearly to the wider Board. Who we are looking for We are looking for people who are thoughtful, grounded and motivated by HARP's mission. You will: Think strategically, while taking stewardship and accountability seriously. Listen well, analyse issues carefully, and contribute with independence and integrity. Be comfortable offering both encouragement and challenge, with respect and good judgement. Bring a collaborative mindset, and an interest in the lived experience of homelessness and multiple disadvantage. We are committed to building a Board that reflects the diversity of the communities HARP serves. We particularly welcome interest from people who have been underrepresented on charity boards, and from those with lived experience of homelessness, housing insecurity, or the issues that intersect with them. Areas of focus in this recruitment round We are seeking five appointments across the following profiles: 1.Honorary Treasurer Qualified accountant or equivalent senior financial leadership experience. Experience in regulated environments is particularly relevant, including social housing or charities. 2. Trustee, Housing and Registered Provider governance Senior experience in registered provider governance, asset management, housing regulation, investment, or development. 3. Trustee, Commercial / Retail / Social enterprise Someone excited by income generation and social enterprise, with leadership experience in retail, hospitality, commercial growth or building a mission-led business. 4. Trustee, System leadership (health, commissioning, homelessness) Senior experience across health, public health, integrated care, commissioning, or system-wide partnership work, with insight into complex needs and joined-up services. 5. Trustee, Cause-led / creative ("wild card") A visionary, values-driven thinker who brings a different lens, creativity and energy, and is excited by what HARP could become. Time commitment and term Trustee: approximately 6-12 days per year, including preparation. Honorary Treasurer: approximately 12-15 days per year. Term: three years, renewable (maximum nine). These roles are voluntary and unremunerated. Reasonable expenses are reimbursed. Whilst the preference is that board meetings are attended in-person, they can be attended virtually Why now This is a practical, hands-on opportunity to join a charity with real scale, strong services, and a clear sense of purpose, at a point where good governance and clear thinking will shape what happens next. If you can bring judgement, curiosity and commitment, and you want to contribute to an organisation that exists to help people move from crisis to recovery, we would be very pleased to hear from you. Closing date: Midnight on Thursday 18th June To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact . Applications should include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period Notification of any dates when you are not available for an interview. At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email .