A well established and award winning Tier 1 Social Housing Contractor are looking to recruit an Operations Manager to join them on a permanent basis. You will be running a division of the business which covers the North West region. The company are leaders within their field and work within the Social Housing sector, providing retrofit and decarbonisation services to tenanted Social Housing properties. The company have an established client base of Local Authorities and Housing Associations and have a healthy pipeline of future works. This is a great opportunity to join a reputable, award winning contractor whose staff share the same ethos of working together to achieve great results, who are growing whilst also keeping their family feel and down to earth nature. Reporting to the Directors of the business, you will be responsible for dealing with contracts at a high level, and assisting in the growth and continued expansion of the business Duties will include: Manage the day to day operations of the business, but also manage best practice. Manage renewable energy contracts from pre-construction/survey, through to delivery, and aftercare stages. Managing a team which consists of several Contracts Managers and their subsequent reports Delivering successful presentations to Clients Developing and maintaining relationships with clients Promote and maintain the highest standards of health and safety Financial Reporting The successful candidate must be personable, approachable and be able to demonstrate strong leadership, commercial and people management skills. You must have a strong construction background, and have knowledge of the delivery of retrofit contracts within Social Housing, under the SHDF fund. Experience of working with a Tier 1 / Large Contractor is ideal Knowledge of PAS:2035 If you are interested in this vacancy and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece using the link below.
Jun 12, 2026
Full time
A well established and award winning Tier 1 Social Housing Contractor are looking to recruit an Operations Manager to join them on a permanent basis. You will be running a division of the business which covers the North West region. The company are leaders within their field and work within the Social Housing sector, providing retrofit and decarbonisation services to tenanted Social Housing properties. The company have an established client base of Local Authorities and Housing Associations and have a healthy pipeline of future works. This is a great opportunity to join a reputable, award winning contractor whose staff share the same ethos of working together to achieve great results, who are growing whilst also keeping their family feel and down to earth nature. Reporting to the Directors of the business, you will be responsible for dealing with contracts at a high level, and assisting in the growth and continued expansion of the business Duties will include: Manage the day to day operations of the business, but also manage best practice. Manage renewable energy contracts from pre-construction/survey, through to delivery, and aftercare stages. Managing a team which consists of several Contracts Managers and their subsequent reports Delivering successful presentations to Clients Developing and maintaining relationships with clients Promote and maintain the highest standards of health and safety Financial Reporting The successful candidate must be personable, approachable and be able to demonstrate strong leadership, commercial and people management skills. You must have a strong construction background, and have knowledge of the delivery of retrofit contracts within Social Housing, under the SHDF fund. Experience of working with a Tier 1 / Large Contractor is ideal Knowledge of PAS:2035 If you are interested in this vacancy and would like to apply, please send a copy of your CV to Steph at Fawkes & Reece using the link below.
InstaStaff are currently recruiting for a HR & Office Administrator to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the HR & Office Administrator will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the HR & Office Administrator will be Monday Friday 8am 5.30pm The salary for the HR & Office Administrator will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
Jun 12, 2026
Full time
InstaStaff are currently recruiting for a HR & Office Administrator to join a retail company based in Birmingham. You will be based in the office full time, Monday Friday 8am 5.30pm, the office is a modern, high-level hotel like office, with bars, restaurants, onsite gym and break out areas. You will be required to support executive and leadership activity, alongside the smooth running of HR administration, recruitment coordination and day-to-day office operations. This role will act as a central coordination point for people administration, executive support and office organisation. The successful candidate will work closely with the leadership team while coordinating the employee lifecycle and recruitment activity, ensuring HR processes, records and documentation remain organised and compliant. The role combines HR administration, recruitment coordination, executive support and office management, making it ideal for someone who enjoys working across multiple areas of a fast-moving business. Duties of the HR & Office Administrator will be broken down into 5 areas, and will include: Executive Leadership Support Coordinating leadership meetings and preparing documentation, ensuring effective structure and follow-through Supporting diary coordination and scheduling where required Preparing reports, presentations or documentation for internal meetings Tracking and following up on actions from leadership meetings Supporting internal projects requiring administrative coordination Assisting with travel coordination or meeting logistics when required Supporting the prioritisation and coordination of leadership activity where needed Recruitment Support Coordinating interviews and managing candidate scheduling Supporting communication with candidates throughout the recruitment process Maintaining recruitment trackers and candidate documentation Preparing offer documentation and onboarding paperwork Coordinating recruitment activity across multiple roles, ensuring timely and accurate delivery Assisting with preparation for assessment days and interview processes HR Administration Preparing employment contracts, offer letters and HR documentation Coordinating onboarding processes for new starters Maintaining employee records within HR systems, ensuring accuracy, completeness and audit readiness Supporting right-to-work checks and compliance documentation Preparing HR correspondence and documentation Supporting absence management administration and documentation Assisting with HR reporting and record keeping Supporting employee lifecycle administration, including starters, changes and leavers HR Audit & Compliance Support Maintaining HR file audit trackers Ensuring personnel files contain required documentation and meet internal documentation standards and audit requirements Supporting periodic HR audits Following up with managers where documentation is missing Office Operations Overseeing day-to-day office supply management, including consumables ordering Manage outgoing post and ensure items are sent accurately and on time Coordinating meeting room bookings and office organisation Assisting with new starter desk setups and equipment coordination Supporting internal initiatives, events and office activities Assisting with general office administration and facilities coordination Coordinate and support onsite meetings and events, including board meetings and external visits The ideal HR & Office Administrator will have: Experience within a similar role Experience supporting recruitment processes or coordinating interviews and candidate communication Comfortable supporting senior leaders with meeting coordination, documentation and general administrative support Strong IT skills including Microsoft Office (Word, Excel, Outlook) and general business systems The hours of work for the HR & Office Administrator will be Monday Friday 8am 5.30pm The salary for the HR & Office Administrator will be circa £35,000 Benefits include 33 days holiday (with option to buy up to 5 additional days) , Onsite Gym, Ongoing training and development support, Health and wellbeing programme and Employee discount
Are you a Business Development Manager that has existing relationships with electrical contractors, M&E firms or main contractors delivering commercial projects? Have you sold fire alarms, CCTV, access control, intruder alarms or life safety systems into the construction sector? If so, this could be the opportunity you've been looking for. Benefits: Mansfield, Nottinghamshire (Office-Based with UK Travel) Competitive Basic Salary + Uncapped Commission + Car Allowance 22 + 8 bank holidays Full time permanent role Uncapped commission structure. Company vehicle or car allowance. Opportunity to shape and grow a key business division. Support from an established delivery, engineering and project management team. Genuine long-term career progression within a growing Fire & Security business. About the Company Our client is an established and trusted provider of integrated fire, security and life safety solutions across the UK. Delivering CCTV, Access Control, Intruder Alarm, Fire Detection and Life Safety Systems to commercial and retail clients nationwide, they are now seeking an experienced Sales & Business Development Manager to lead this expansion. The Role This is a strategic business development role focused on generating opportunities with electrical contractors, M&E contractors, consultants and main contractors who require specialist fire and security systems as part of larger construction, refurbishment and fit-out projects. You will be responsible for identifying projects at pre-construction stage, building long-term relationships with key decision-makers and securing opportunities for the company's fire and security solutions across the UK. Key Responsibilities Develop new business opportunities with electrical contractors, M&E contractors and principal contractors. Promote Fire Alarm, CCTV, Access Control, Intruder Alarm and Integrated Security Solutions. Build relationships with Estimators, Project Managers, Contracts Managers, Commercial Managers and Directors. Identify upcoming projects, tenders and framework opportunities. Attend client meetings, networking events and industry exhibitions. Prepare and submit proposals, quotations and tender responses. Work closely with estimating, design and operations teams to ensure successful project delivery. Maintain a strong pipeline of opportunities and achieve agreed sales targets. Skills/Experience required: Proven Business Development experience within the Fire & Security sector. Strong understanding of CCTV, Access Control, Intruder Alarms and Fire Detection Systems. Experience selling into electrical contractors, M&E contractors, consultants or main contractors. Existing industry network and ability to open doors with key decision-makers. Strong commercial awareness and understanding of construction project lifecycles. Motivated, ambitious and target-driven. Full UK Driving Licence. This role would suit a Fire & Security, Sales Manager or Business Development Manager, looking to leverage their industry contacts and play a pivotal role in the growth of a respected security and life safety specialist.
Jun 12, 2026
Full time
Are you a Business Development Manager that has existing relationships with electrical contractors, M&E firms or main contractors delivering commercial projects? Have you sold fire alarms, CCTV, access control, intruder alarms or life safety systems into the construction sector? If so, this could be the opportunity you've been looking for. Benefits: Mansfield, Nottinghamshire (Office-Based with UK Travel) Competitive Basic Salary + Uncapped Commission + Car Allowance 22 + 8 bank holidays Full time permanent role Uncapped commission structure. Company vehicle or car allowance. Opportunity to shape and grow a key business division. Support from an established delivery, engineering and project management team. Genuine long-term career progression within a growing Fire & Security business. About the Company Our client is an established and trusted provider of integrated fire, security and life safety solutions across the UK. Delivering CCTV, Access Control, Intruder Alarm, Fire Detection and Life Safety Systems to commercial and retail clients nationwide, they are now seeking an experienced Sales & Business Development Manager to lead this expansion. The Role This is a strategic business development role focused on generating opportunities with electrical contractors, M&E contractors, consultants and main contractors who require specialist fire and security systems as part of larger construction, refurbishment and fit-out projects. You will be responsible for identifying projects at pre-construction stage, building long-term relationships with key decision-makers and securing opportunities for the company's fire and security solutions across the UK. Key Responsibilities Develop new business opportunities with electrical contractors, M&E contractors and principal contractors. Promote Fire Alarm, CCTV, Access Control, Intruder Alarm and Integrated Security Solutions. Build relationships with Estimators, Project Managers, Contracts Managers, Commercial Managers and Directors. Identify upcoming projects, tenders and framework opportunities. Attend client meetings, networking events and industry exhibitions. Prepare and submit proposals, quotations and tender responses. Work closely with estimating, design and operations teams to ensure successful project delivery. Maintain a strong pipeline of opportunities and achieve agreed sales targets. Skills/Experience required: Proven Business Development experience within the Fire & Security sector. Strong understanding of CCTV, Access Control, Intruder Alarms and Fire Detection Systems. Experience selling into electrical contractors, M&E contractors, consultants or main contractors. Existing industry network and ability to open doors with key decision-makers. Strong commercial awareness and understanding of construction project lifecycles. Motivated, ambitious and target-driven. Full UK Driving Licence. This role would suit a Fire & Security, Sales Manager or Business Development Manager, looking to leverage their industry contacts and play a pivotal role in the growth of a respected security and life safety specialist.
Payroll & Finance Assistant Monday - Wednesdays, 3 days per week An exciting and varied role within a fast-paced small team. As a Payroll Administrator & Finance Assistant, you will be at the heart of operations, taking the lead in delivering accurate and timely weekly payroll for over 280 employees. In addition, you will play an integral part in the finance function, with tasks such as banking, reconciliations, and petty cash management. The role: Processing accurate and timely weekly payroll, including starters, leavers, and contractual changes First point of contact for payroll queries from employees and managers Investigation and resolving payroll discrepancies, escalating complex issues where required. Managing complex payroll activity, including absence-related pay (sickness, maternity, paternity, adoption, employee benefits) Respond to payroll queries and collaborate with internal teams and external providers. Administer statutory payments, pensions, and employee benefits in line with UK legislation. Validate payroll data, carry out checks, and support reconciliations and reporting. Maintain accurate records and ensure compliance with GDPR and company policies. Analyse & interpret data and provide relevant information to the Finance Supervisor to assist with weekly, monthly, and annual reports. Provide support to the Finance function as required to ensure all team targets are achieved and deadlines are met. Strong MS Office (Including Excel) skills are essential. To apply, please submit your CV or contact Caroline Meeson at Pure.
Jun 12, 2026
Full time
Payroll & Finance Assistant Monday - Wednesdays, 3 days per week An exciting and varied role within a fast-paced small team. As a Payroll Administrator & Finance Assistant, you will be at the heart of operations, taking the lead in delivering accurate and timely weekly payroll for over 280 employees. In addition, you will play an integral part in the finance function, with tasks such as banking, reconciliations, and petty cash management. The role: Processing accurate and timely weekly payroll, including starters, leavers, and contractual changes First point of contact for payroll queries from employees and managers Investigation and resolving payroll discrepancies, escalating complex issues where required. Managing complex payroll activity, including absence-related pay (sickness, maternity, paternity, adoption, employee benefits) Respond to payroll queries and collaborate with internal teams and external providers. Administer statutory payments, pensions, and employee benefits in line with UK legislation. Validate payroll data, carry out checks, and support reconciliations and reporting. Maintain accurate records and ensure compliance with GDPR and company policies. Analyse & interpret data and provide relevant information to the Finance Supervisor to assist with weekly, monthly, and annual reports. Provide support to the Finance function as required to ensure all team targets are achieved and deadlines are met. Strong MS Office (Including Excel) skills are essential. To apply, please submit your CV or contact Caroline Meeson at Pure.
Role: Service Manager Location: Chetwynd Barracks, Nottinghamshire Salary: Up to 42,000 + Benefits Contract: Permanent, Full Time The Opportunity We are recruiting for an experienced Service Manager to oversee the delivery of maintenance and engineering services across a large and diverse estate. This is an excellent opportunity for a technically minded leader with experience in facilities management, engineering maintenance, construction, or infrastructure environments. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of planned and reactive maintenance activities while managing operational teams, contractors, and client relationships. The Role As Service Manager, you will be responsible for the day-to-day management of maintenance operations, ensuring all works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities include: Managing the delivery of planned preventative maintenance (PPM), reactive maintenance, and minor project works. Ensuring compliance with statutory legislation, health and safety regulations, and site-specific requirements. Leading and coordinating internal teams and subcontractors to deliver high-quality services. Reviewing Risk Assessments and Method Statements (RAMS) and ensuring safe systems of work are implemented. Conducting site inspections and quality audits to maintain operational standards. Managing compliance activities relating to areas such as Legionella, Asbestos, Confined Spaces, and other critical building safety requirements. Maintaining accurate records through CAFM and asset management systems. Building strong relationships with clients, stakeholders, and end users, acting as a key point of contact for operational matters. Managing budgets, monitoring performance, controlling risks, and supporting future maintenance planning. Driving continuous improvement initiatives, sustainability objectives, and a strong health and safety culture. About You To be successful in this role, you will have: Experience managing planned and reactive maintenance services within facilities management, engineering, construction, defence, or property maintenance environments. Strong leadership skills with experience managing operational teams, subcontractors, and multiple workstreams. Excellent communication and stakeholder management abilities. A proactive approach to problem solving and decision making. Experience managing compliance and statutory maintenance requirements. Strong organisational skills with the ability to prioritise workloads and deliver against service targets. Good IT skills, including Microsoft Excel, Word, and CAFM systems. Qualifications & Experience Essential: Experience in either Mechanical or Electrical fields - candidates need to be experience managing hard services facilities Management-level Health & Safety qualification such as SMSTS. Proven experience managing maintenance operations and small construction or engineering projects. Desirable: Experience within defence, government, or highly regulated environments. Knowledge of statutory compliance disciplines including Legionella, Asbestos, and Confined Spaces. Experience undertaking Authorised Person or Responsible Person duties. Willingness to participate in an out-of-hours on-call rota. Benefits Salary up to 42,000 25 days annual leave Private medical cover Company pension scheme Life assurance Ongoing training and professional development opportunities This is an excellent opportunity for an ambitious maintenance, facilities, or engineering professional looking to take the next step into a leadership role with responsibility for service delivery across a complex and challenging estate.
Jun 12, 2026
Full time
Role: Service Manager Location: Chetwynd Barracks, Nottinghamshire Salary: Up to 42,000 + Benefits Contract: Permanent, Full Time The Opportunity We are recruiting for an experienced Service Manager to oversee the delivery of maintenance and engineering services across a large and diverse estate. This is an excellent opportunity for a technically minded leader with experience in facilities management, engineering maintenance, construction, or infrastructure environments. The successful candidate will play a key role in ensuring the safe, compliant, and efficient delivery of planned and reactive maintenance activities while managing operational teams, contractors, and client relationships. The Role As Service Manager, you will be responsible for the day-to-day management of maintenance operations, ensuring all works are completed safely, on time, within budget, and to the required quality standards. Key responsibilities include: Managing the delivery of planned preventative maintenance (PPM), reactive maintenance, and minor project works. Ensuring compliance with statutory legislation, health and safety regulations, and site-specific requirements. Leading and coordinating internal teams and subcontractors to deliver high-quality services. Reviewing Risk Assessments and Method Statements (RAMS) and ensuring safe systems of work are implemented. Conducting site inspections and quality audits to maintain operational standards. Managing compliance activities relating to areas such as Legionella, Asbestos, Confined Spaces, and other critical building safety requirements. Maintaining accurate records through CAFM and asset management systems. Building strong relationships with clients, stakeholders, and end users, acting as a key point of contact for operational matters. Managing budgets, monitoring performance, controlling risks, and supporting future maintenance planning. Driving continuous improvement initiatives, sustainability objectives, and a strong health and safety culture. About You To be successful in this role, you will have: Experience managing planned and reactive maintenance services within facilities management, engineering, construction, defence, or property maintenance environments. Strong leadership skills with experience managing operational teams, subcontractors, and multiple workstreams. Excellent communication and stakeholder management abilities. A proactive approach to problem solving and decision making. Experience managing compliance and statutory maintenance requirements. Strong organisational skills with the ability to prioritise workloads and deliver against service targets. Good IT skills, including Microsoft Excel, Word, and CAFM systems. Qualifications & Experience Essential: Experience in either Mechanical or Electrical fields - candidates need to be experience managing hard services facilities Management-level Health & Safety qualification such as SMSTS. Proven experience managing maintenance operations and small construction or engineering projects. Desirable: Experience within defence, government, or highly regulated environments. Knowledge of statutory compliance disciplines including Legionella, Asbestos, and Confined Spaces. Experience undertaking Authorised Person or Responsible Person duties. Willingness to participate in an out-of-hours on-call rota. Benefits Salary up to 42,000 25 days annual leave Private medical cover Company pension scheme Life assurance Ongoing training and professional development opportunities This is an excellent opportunity for an ambitious maintenance, facilities, or engineering professional looking to take the next step into a leadership role with responsibility for service delivery across a complex and challenging estate.
Are you ready to launch your career in project management within the transport and logistics industry? Collett and Sons Ltd has an exciting Junior Project Manager opportunity! Location: Goole, DN14 6UE Salary: Competitive Job Type: Full-time Hours: Monday to Friday, 8 hours per day (overtime and weekend working required as needed) Closing Date: Not specified About Us: Collett and Sons Ltd is a successful family-owned company operating for many years as a multi-modal transport operator. We are structured into 4 integrated divisions: Transport, Heavy Lift and Projects, Marine, and Consulting. We specialise in the Oil and Gas, Power Generation, Heavy Engineering, Renewables, and Civil and Infrastructure sectors, transporting and moving difficult loads across the UK and worldwide. We operate from three major sites: 5 acres in Halifax, 10 acres in Goole, and 6 acres in Grangemouth. Junior Project Manager - The Role: You will work as part of the Projects team, reporting directly to the Senior Project Manager. Your day-to-day responsibilities will include handling customer, driver, and sub-contractor enquiries, assisting with the planning and scheduling of road transport operations, and supporting the movement of Abnormal Indivisible Loads. You will help manage operations cost-effectively and contribute to producing method statements, CAD drawings, and lift plans. Initially, you will assist with running project operations, developing to take full responsibility for managing these functions. Junior Project Manager - Key Responsibilities: - Field incoming calls and emails from customers, drivers, and sub-contractors - Assist with planning and scheduling of road transport operations - Plan and coordinate the movement of abnormal indivisible loads, including obtaining permits and undertaking route surveys - Manage operations on a cost-effective basis - Assist in producing method statements, CAD drawings, and lift plans Junior Project Manager - You: - Hold GCSE standard or above in Maths and English (A Level or equivalent preferred) - Demonstrate meticulous attention to detail and strong organisational skills - Have geographic knowledge of the UK and Europe - Are an effective communicator at all levels - Are flexible, willing to learn, and able to build business relationships - Are available to travel and work away from home as required Benefits: - 28 days holiday per year including bank holidays - Company pension scheme contributions (subject to conditions) - Paid overnight subsistence costs when away from base - Industry-approved further education and professional development - Opportunity for promotion and career development within the Heavy Lift and Projects division - Varied and rewarding workload To submit your CV for this exciting Junior Project Manager opportunity, click Apply today!
Jun 12, 2026
Full time
Are you ready to launch your career in project management within the transport and logistics industry? Collett and Sons Ltd has an exciting Junior Project Manager opportunity! Location: Goole, DN14 6UE Salary: Competitive Job Type: Full-time Hours: Monday to Friday, 8 hours per day (overtime and weekend working required as needed) Closing Date: Not specified About Us: Collett and Sons Ltd is a successful family-owned company operating for many years as a multi-modal transport operator. We are structured into 4 integrated divisions: Transport, Heavy Lift and Projects, Marine, and Consulting. We specialise in the Oil and Gas, Power Generation, Heavy Engineering, Renewables, and Civil and Infrastructure sectors, transporting and moving difficult loads across the UK and worldwide. We operate from three major sites: 5 acres in Halifax, 10 acres in Goole, and 6 acres in Grangemouth. Junior Project Manager - The Role: You will work as part of the Projects team, reporting directly to the Senior Project Manager. Your day-to-day responsibilities will include handling customer, driver, and sub-contractor enquiries, assisting with the planning and scheduling of road transport operations, and supporting the movement of Abnormal Indivisible Loads. You will help manage operations cost-effectively and contribute to producing method statements, CAD drawings, and lift plans. Initially, you will assist with running project operations, developing to take full responsibility for managing these functions. Junior Project Manager - Key Responsibilities: - Field incoming calls and emails from customers, drivers, and sub-contractors - Assist with planning and scheduling of road transport operations - Plan and coordinate the movement of abnormal indivisible loads, including obtaining permits and undertaking route surveys - Manage operations on a cost-effective basis - Assist in producing method statements, CAD drawings, and lift plans Junior Project Manager - You: - Hold GCSE standard or above in Maths and English (A Level or equivalent preferred) - Demonstrate meticulous attention to detail and strong organisational skills - Have geographic knowledge of the UK and Europe - Are an effective communicator at all levels - Are flexible, willing to learn, and able to build business relationships - Are available to travel and work away from home as required Benefits: - 28 days holiday per year including bank holidays - Company pension scheme contributions (subject to conditions) - Paid overnight subsistence costs when away from base - Industry-approved further education and professional development - Opportunity for promotion and career development within the Heavy Lift and Projects division - Varied and rewarding workload To submit your CV for this exciting Junior Project Manager opportunity, click Apply today!
Are you a relationship-driven fundraiser specialising in Individual Giving, who believes in the power of faith in action to change lives? This Fundraising Manager role is all about crafting compelling appeals and building meaningful supporter journeys , with the chance to help shape fundraising at a pivotal moment of change for Church Army. Salary : £42,848 Contract : Permanent, full-time 37.5 hours per week, able to consider reduced hours Location : Hybrid, either 2 days in Sheffield, or open to remote set-up if further afield Benefits : 25 days leave plus bank holidays, 5% employer pension scheme and a range of other benefits including an Employee Assistance Programme, Death in Service and cycle-to-work About Church Army Church Army is a charity working across the UK and Ireland, sharing the Christian faith through words and action. They want everyone, everywhere to encounter God's love and be empowered to transform their communities, tackling social deprivation through partnership and collaboration. Through a network of evangelists, they support marginalised and overlooked communities, including young people and those facing homelessness and addiction. They also extend their impact through a growing network of youth churches and mission hubs, creating welcoming, creative and accessible church communities where people can connect and belong. About the role Church Army is entering a new chapter - with fresh leadership, a developing strategy and a real opportunity for someone to help shape how fundraising and engagement looks going forward. The beauty of this reimagined role is that it's both strategic and hands-on, with chance to learn and develop, potentially adding new strings to your fundraising bow. The role holds responsibility for individual giving, legacies and trusts fundraising , but we don't expect you to come with it all. You'll be given the time, space and tools to develop any skills and experience you don't currently have. What we definitely need is someone with a strong foundation in Individual Giving - that means the ability to lead on campaigns and product development, as well as confidently manage pipeline planning. You'll take creative control and responsibility for delivering effective multi-channel fundraising appeals, including key moments in the campaign calendar, such as the Christmas appeal. Using insight, storytelling and data to deepen relationships and grow income, you'll develop meaningful supporter journeys that recruit, retain and inspire generosity. Working closely with colleagues across communications, operations and programmes, you'll help strengthen collaboration across teams, ensuring day-to-day activity and processes support the shared goal of bringing Church Army's mission to life. You'll also line manage the Individual Giving Officer, providing guidance and support, as well as supervising and supporting the Trusts Consultant and Legacy Consultant. This could be a perfect development opportunity for someone looking to build or grow their leadership experience. About you You're already an experienced Individual Giving fundraiser with a passion and talent for exceptional storytelling, able to write compelling copy that inspires people to take action. You can demonstrate previous experience managing campaigns or projects end-to-end and feel confident working with data and insight to optimise results. You either already see yourself as a leader or have ambition to be one, with the potential and capability to lead by example and provide guidance and mentorships to others. We really want to emphasise that you don't need to tick all the boxes to be considered, but you do need to be motivated to broaden your skillset and experience, with natural curiosity and a solutions-focused way of being. Alignment with Church Army's Christian mission and feeling comfortable working in a faith-based environment where prayer and shared values are part of daily life is important. This role has an occupational requirement for the postholder to be a practising Christian. How to Apply If this sparks your imagination and interest, then we'd love to hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step and she'll be in touch with further details it your experience matches what we've asked for. Deadline: 9am on Wednesday 17th June Interview dates, still to be confirmed Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Jun 12, 2026
Full time
Are you a relationship-driven fundraiser specialising in Individual Giving, who believes in the power of faith in action to change lives? This Fundraising Manager role is all about crafting compelling appeals and building meaningful supporter journeys , with the chance to help shape fundraising at a pivotal moment of change for Church Army. Salary : £42,848 Contract : Permanent, full-time 37.5 hours per week, able to consider reduced hours Location : Hybrid, either 2 days in Sheffield, or open to remote set-up if further afield Benefits : 25 days leave plus bank holidays, 5% employer pension scheme and a range of other benefits including an Employee Assistance Programme, Death in Service and cycle-to-work About Church Army Church Army is a charity working across the UK and Ireland, sharing the Christian faith through words and action. They want everyone, everywhere to encounter God's love and be empowered to transform their communities, tackling social deprivation through partnership and collaboration. Through a network of evangelists, they support marginalised and overlooked communities, including young people and those facing homelessness and addiction. They also extend their impact through a growing network of youth churches and mission hubs, creating welcoming, creative and accessible church communities where people can connect and belong. About the role Church Army is entering a new chapter - with fresh leadership, a developing strategy and a real opportunity for someone to help shape how fundraising and engagement looks going forward. The beauty of this reimagined role is that it's both strategic and hands-on, with chance to learn and develop, potentially adding new strings to your fundraising bow. The role holds responsibility for individual giving, legacies and trusts fundraising , but we don't expect you to come with it all. You'll be given the time, space and tools to develop any skills and experience you don't currently have. What we definitely need is someone with a strong foundation in Individual Giving - that means the ability to lead on campaigns and product development, as well as confidently manage pipeline planning. You'll take creative control and responsibility for delivering effective multi-channel fundraising appeals, including key moments in the campaign calendar, such as the Christmas appeal. Using insight, storytelling and data to deepen relationships and grow income, you'll develop meaningful supporter journeys that recruit, retain and inspire generosity. Working closely with colleagues across communications, operations and programmes, you'll help strengthen collaboration across teams, ensuring day-to-day activity and processes support the shared goal of bringing Church Army's mission to life. You'll also line manage the Individual Giving Officer, providing guidance and support, as well as supervising and supporting the Trusts Consultant and Legacy Consultant. This could be a perfect development opportunity for someone looking to build or grow their leadership experience. About you You're already an experienced Individual Giving fundraiser with a passion and talent for exceptional storytelling, able to write compelling copy that inspires people to take action. You can demonstrate previous experience managing campaigns or projects end-to-end and feel confident working with data and insight to optimise results. You either already see yourself as a leader or have ambition to be one, with the potential and capability to lead by example and provide guidance and mentorships to others. We really want to emphasise that you don't need to tick all the boxes to be considered, but you do need to be motivated to broaden your skillset and experience, with natural curiosity and a solutions-focused way of being. Alignment with Church Army's Christian mission and feeling comfortable working in a faith-based environment where prayer and shared values are part of daily life is important. This role has an occupational requirement for the postholder to be a practising Christian. How to Apply If this sparks your imagination and interest, then we'd love to hear from you. Please send a copy of your profile or CV to Amelia Lee at Charity People as the first step and she'll be in touch with further details it your experience matches what we've asked for. Deadline: 9am on Wednesday 17th June Interview dates, still to be confirmed Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
9-12 Month FTC - Accounts Payable Supervisor Hays are delighted to be supporting a growing organisation through a significant period of transition following the acquisition of a new business. As part of this change, we are recruiting an experienced Accounts Payable Supervisor on a 9-12 month fixed-term contract to provide stability, leadership, and hands-on support during a busy and evolving period. This is a full-time role with three days per week required in the Leeds office. Some on-site parking is available, though not guaranteed. The RoleAs Accounts Payable Supervisor, you will play a key role in guiding the AP function through system change, increased volumes, and process realignment. You will oversee a team of approximately 10, ensuring day-to-day operations remain on track while supporting the reduction of a backlog created through recent acquisition activity.Key responsibilities include: Leading and developing the AP team, ensuring workloads are prioritised effectively. Managing and clearing backlog activity and supporting the team through high-volume periods. Supporting the implementation of a new finance system, including troubleshooting and embedding new processes. Acting as the escalation point for complex supplier queries and internal stakeholders. Collaborating with senior managers and other team leaders to ensure consistent communication across the business. Driving continuous improvement across AP processes, controls, and workflows. About YouWe are seeking a confident, proactive supervisor with the ability to take ownership and support a team through change. You will bring: Proven experience leading an Accounts Payable function. Strong query resolution, problem-solving, and troubleshooting skills. Experience working through backlogs or high-volume environments. A calm, organised approach with the ability to manage competing priorities. Strong communication skills and a collaborative working style. Experience supporting system changes or finance transformation projects. What You'll Receive A 9-12 month fixed-term contract offering stability during a key period of organisational change. Full-time role with hybrid working (3 days per week in the Leeds office). Opportunity to make a meaningful impact on processes, systems, and team performance. Central Leeds location with some on-site parking available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Contractor
9-12 Month FTC - Accounts Payable Supervisor Hays are delighted to be supporting a growing organisation through a significant period of transition following the acquisition of a new business. As part of this change, we are recruiting an experienced Accounts Payable Supervisor on a 9-12 month fixed-term contract to provide stability, leadership, and hands-on support during a busy and evolving period. This is a full-time role with three days per week required in the Leeds office. Some on-site parking is available, though not guaranteed. The RoleAs Accounts Payable Supervisor, you will play a key role in guiding the AP function through system change, increased volumes, and process realignment. You will oversee a team of approximately 10, ensuring day-to-day operations remain on track while supporting the reduction of a backlog created through recent acquisition activity.Key responsibilities include: Leading and developing the AP team, ensuring workloads are prioritised effectively. Managing and clearing backlog activity and supporting the team through high-volume periods. Supporting the implementation of a new finance system, including troubleshooting and embedding new processes. Acting as the escalation point for complex supplier queries and internal stakeholders. Collaborating with senior managers and other team leaders to ensure consistent communication across the business. Driving continuous improvement across AP processes, controls, and workflows. About YouWe are seeking a confident, proactive supervisor with the ability to take ownership and support a team through change. You will bring: Proven experience leading an Accounts Payable function. Strong query resolution, problem-solving, and troubleshooting skills. Experience working through backlogs or high-volume environments. A calm, organised approach with the ability to manage competing priorities. Strong communication skills and a collaborative working style. Experience supporting system changes or finance transformation projects. What You'll Receive A 9-12 month fixed-term contract offering stability during a key period of organisational change. Full-time role with hybrid working (3 days per week in the Leeds office). Opportunity to make a meaningful impact on processes, systems, and team performance. Central Leeds location with some on-site parking available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Jun 12, 2026
Full time
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
AEM Content Manager/AEM Author/AEM Consultant/AEM Analyst We are seeking an experienced AEM Contractor to support a website migration and optimization programme. This is an initial 6-month contract, forming part of a multi-stream initiative to modernize, standardize and enhance our digital estate. This is a hands-on delivery role, responsible for accurate authoring, migration, validation, and optimization of content within newly created pages on AEM. The successful candidate will work closely with cross-functional teams to ensure a high-quality and consistent digital experience. The role requires a high level of attention to detail, the ability to adapt to evolving requirements and confidence managing workload priorities independently within a fast-paced project environment. Experience working with Adobe AEM and confidence with structured content input are essential. Overview; Author, migrate and validate content within AEM using structured components and templates Ensure content accuracy, consistency and alignment with brand and UX standards Support QA processes, including content validation, link checking and page verification across environments Collaborate with designers, developers and stakeholders to implement new page builds and enhancements Manage multiple workstreams, prioritizing effectively to meet delivery timelines Identify opportunities to improve content structure, usability and scalability Support the transition from Legacy platforms (eg WordPress to AEM) Adapt to changing project requirements and support ad hoc tasks as needed Tools & Technologies Adobe Experience Manager (AEM) - content management, page editing and data input Experience of other Adobe tools useful - but not essential Jira - task tracking, workflow management, testing and progress reporting MS Excel - data validation, formatting and manipulation SharePoint - document management and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Basic data integration or import tools - experience working with CSV/Excel uploads into CMS or databases Skills & Experience Proven experience working with Adobe Experience Manager (AEM) in a content authoring or migration capacity Detail-oriented with a strong focus on quality Strong understanding of structured content, component-based builds and CMS best practices Experience using Jira (or similar tools) for task tracking, testing and workflow management Ability to work independently, managing own workload and priorities in a fast-paced and often changing environment Flexible and adaptable to changing project needs or shifting priorities Strong communication skills to work effectively with technical, operations and project stakeholders Desirable: experience supporting website migrations and large-scale content transformation projects Author, migrate and validate content within AEM using structured components and templates Ensure content accuracy, consistency and alignment with brand and UX standards Support QA processes, including content validation, link checking and page verification across environments Collaborate with designers, developers and stakeholders to implement new page builds and enhancements Manage multiple workstreams, prioritizing effectively to meet delivery timelines Identify opportunities to improve content structure, usability and scalability Support the transition from Legacy platforms (eg WordPress to AEM) Adapt to changing project requirements and support ad hoc tasks as needed Tools & Technologies Adobe Experience Manager (AEM) - content management, page editing and data input Experience of other Adobe tools useful - but not essential Jira - task tracking, workflow management, testing and progress reporting MS Excel - data validation, formatting and manipulation SharePoint - document management and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Basic data integration or import tools - experience working with CSV/Excel uploads into CMS or databases Skills & Experience Proven experience working with Adobe Experience Manager (AEM) in a content authoring or migration capacity Detail-oriented with a strong focus on quality Strong understanding of structured content, component-based builds and CMS best practices Experience using Jira (or similar tools) for task tracking, testing and workflow management Ability to work independently, managing own workload and priorities in a fast-paced and often changing environment Flexible and adaptable to changing project needs or shifting priorities Strong communication skills to work effectively with technical, operations and project stakeholders Desirable: experience supporting website migrations and large-scale content transformation projects Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Jun 12, 2026
Contractor
AEM Content Manager/AEM Author/AEM Consultant/AEM Analyst We are seeking an experienced AEM Contractor to support a website migration and optimization programme. This is an initial 6-month contract, forming part of a multi-stream initiative to modernize, standardize and enhance our digital estate. This is a hands-on delivery role, responsible for accurate authoring, migration, validation, and optimization of content within newly created pages on AEM. The successful candidate will work closely with cross-functional teams to ensure a high-quality and consistent digital experience. The role requires a high level of attention to detail, the ability to adapt to evolving requirements and confidence managing workload priorities independently within a fast-paced project environment. Experience working with Adobe AEM and confidence with structured content input are essential. Overview; Author, migrate and validate content within AEM using structured components and templates Ensure content accuracy, consistency and alignment with brand and UX standards Support QA processes, including content validation, link checking and page verification across environments Collaborate with designers, developers and stakeholders to implement new page builds and enhancements Manage multiple workstreams, prioritizing effectively to meet delivery timelines Identify opportunities to improve content structure, usability and scalability Support the transition from Legacy platforms (eg WordPress to AEM) Adapt to changing project requirements and support ad hoc tasks as needed Tools & Technologies Adobe Experience Manager (AEM) - content management, page editing and data input Experience of other Adobe tools useful - but not essential Jira - task tracking, workflow management, testing and progress reporting MS Excel - data validation, formatting and manipulation SharePoint - document management and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Basic data integration or import tools - experience working with CSV/Excel uploads into CMS or databases Skills & Experience Proven experience working with Adobe Experience Manager (AEM) in a content authoring or migration capacity Detail-oriented with a strong focus on quality Strong understanding of structured content, component-based builds and CMS best practices Experience using Jira (or similar tools) for task tracking, testing and workflow management Ability to work independently, managing own workload and priorities in a fast-paced and often changing environment Flexible and adaptable to changing project needs or shifting priorities Strong communication skills to work effectively with technical, operations and project stakeholders Desirable: experience supporting website migrations and large-scale content transformation projects Author, migrate and validate content within AEM using structured components and templates Ensure content accuracy, consistency and alignment with brand and UX standards Support QA processes, including content validation, link checking and page verification across environments Collaborate with designers, developers and stakeholders to implement new page builds and enhancements Manage multiple workstreams, prioritizing effectively to meet delivery timelines Identify opportunities to improve content structure, usability and scalability Support the transition from Legacy platforms (eg WordPress to AEM) Adapt to changing project requirements and support ad hoc tasks as needed Tools & Technologies Adobe Experience Manager (AEM) - content management, page editing and data input Experience of other Adobe tools useful - but not essential Jira - task tracking, workflow management, testing and progress reporting MS Excel - data validation, formatting and manipulation SharePoint - document management and version control MS Teams - communication and collaboration with project stakeholders Outlook - e-mail management and scheduling Basic data integration or import tools - experience working with CSV/Excel uploads into CMS or databases Skills & Experience Proven experience working with Adobe Experience Manager (AEM) in a content authoring or migration capacity Detail-oriented with a strong focus on quality Strong understanding of structured content, component-based builds and CMS best practices Experience using Jira (or similar tools) for task tracking, testing and workflow management Ability to work independently, managing own workload and priorities in a fast-paced and often changing environment Flexible and adaptable to changing project needs or shifting priorities Strong communication skills to work effectively with technical, operations and project stakeholders Desirable: experience supporting website migrations and large-scale content transformation projects Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.
Morgan Ryder Associates
Chipping Campden, Gloucestershire
Production Supervisor Gloucestershire Up to 37,000 plus excellent overtime opportunities The Role We are seeking a proactive and hands-on Production Supervisor to lead a small operational team at an industrial process facility. Reporting to the Plant Manager, you will oversee a team of three Process Operators, ensuring the site operates safely, efficiently and in full compliance with all regulations. This is an excellent opportunity for a motivated individual who enjoys balancing day-to-day operational demands with continuous improvement initiatives. Key Responsibilities Lead, coach and develop a team of Process Operators, fostering a positive and high-performing culture Monitor plant performance, responding to alarms and process deviations Oversee daily operations, including feedstock management and plant maintenance activities Maintain accurate operational records and reporting Ensure compliance with all legislation, permits, and internal procedures Promote and maintain high housekeeping standards across the site Operate mobile plant machinery as required Liaise with maintenance teams and technical support functions Supervise contractors on site, including issuing permits to work Investigate incidents, near misses and safety concerns, reporting findings appropriately Monitor key performance indicators such as biogas production, plant efficiency and process health Carry out first-line maintenance activities About You We're looking for a confident and capable leader with strong operational awareness and a commitment to safety. Essential: Experience in a supervisory or team leader role Strong knowledge of health & safety practices in an industrial environment Ability to interpret operational data and solve problems effectively Excellent communication skills, both written and verbal A proactive, hands-on approach with strong attention to detail Desirable: Experience in anaerobic digestion (AD), wastewater, or similar process-led environments Familiarity with SCADA or process control systems IOSH Managing Safely (or similar HSE qualification) What We're Looking For A motivated self-starter with a strong safety mindset Someone resilient, reliable, and able to work effectively under pressure A team player who can build strong working relationships across all levels A continuous improvement mindset with a willingness to learn and develop Working Pattern 42 hours per week 4 days on / 4 days off shift pattern 12-hour shifts (06:30 - 18:30) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Jun 12, 2026
Full time
Production Supervisor Gloucestershire Up to 37,000 plus excellent overtime opportunities The Role We are seeking a proactive and hands-on Production Supervisor to lead a small operational team at an industrial process facility. Reporting to the Plant Manager, you will oversee a team of three Process Operators, ensuring the site operates safely, efficiently and in full compliance with all regulations. This is an excellent opportunity for a motivated individual who enjoys balancing day-to-day operational demands with continuous improvement initiatives. Key Responsibilities Lead, coach and develop a team of Process Operators, fostering a positive and high-performing culture Monitor plant performance, responding to alarms and process deviations Oversee daily operations, including feedstock management and plant maintenance activities Maintain accurate operational records and reporting Ensure compliance with all legislation, permits, and internal procedures Promote and maintain high housekeeping standards across the site Operate mobile plant machinery as required Liaise with maintenance teams and technical support functions Supervise contractors on site, including issuing permits to work Investigate incidents, near misses and safety concerns, reporting findings appropriately Monitor key performance indicators such as biogas production, plant efficiency and process health Carry out first-line maintenance activities About You We're looking for a confident and capable leader with strong operational awareness and a commitment to safety. Essential: Experience in a supervisory or team leader role Strong knowledge of health & safety practices in an industrial environment Ability to interpret operational data and solve problems effectively Excellent communication skills, both written and verbal A proactive, hands-on approach with strong attention to detail Desirable: Experience in anaerobic digestion (AD), wastewater, or similar process-led environments Familiarity with SCADA or process control systems IOSH Managing Safely (or similar HSE qualification) What We're Looking For A motivated self-starter with a strong safety mindset Someone resilient, reliable, and able to work effectively under pressure A team player who can build strong working relationships across all levels A continuous improvement mindset with a willingness to learn and develop Working Pattern 42 hours per week 4 days on / 4 days off shift pattern 12-hour shifts (06:30 - 18:30) At Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes.
Site Manager - Data Centre Projects Opportunity for a Site Manager to work for a multi-billion turnover construction and development business with a dedicated Data Centre division. This is an exciting opportunity to be part of highly complex Data Centre projects across hyperscale and colocation facilities, including mission-critical fit-out and infrastructure works. This role is with an established UK Tier One Contractor known for its strong reputation, clear growth strategy, and consistent delivery of major projects. The business prides itself on high employee retention and a highly experienced leadership and site delivery team. About the Role of Site Manager Our client is seeking a Site Manager to join an experienced and dynamic delivery team on a large Data Centre Campus valued at 1 billion. Initially, you will be based at the London headquarters during the preconstruction phase, with a transition to site in early 2027. You will play a key role in managing site operations, coordinating subcontractors, and ensuring works are delivered safely, on time, and to the highest quality standards. You will report into a Senior Site/Project Manager and work closely with the wider project and commercial teams. The project is a major hyperscale data centre campus for a blue-chip client, comprising two data centre buildings and a 140 MVA substation. Construction is due to commence on site next year, with completion scheduled for 2029. Responsibilities for Site Manager Understand, promote, and work within company values, ensuring compliance with all procedures Manage day-to-day site operations to ensure works are delivered safely, on programme, and to specification Coordinate and supervise subcontractors, suppliers, and site teams Ensure all health & safety standards and regulations are strictly adhered to on site Monitor progress against programme and report regularly to senior management Work closely with the commercial team to support cost control and efficient delivery Oversee quality assurance processes and ensure works meet required standards Manage site logistics, materials, and resources effectively Support planning, sequencing, and coordination of complex packages Attend and contribute to site meetings, progress reviews, and client updates Build strong working relationships with clients, consultants, subcontractors, and stakeholders Identify and resolve on-site issues proactively to maintain programme and quality Requirements for Site Manager 5-10+ years' experience in a Site Management role with a Main Contractor Proven experience delivering large-scale construction projects (Data Centre experience desirable) Strong understanding of construction processes, sequencing, and site logistics SMSTS, CSCS, and First Aid qualifications (or equivalent) Excellent leadership, communication, and organisational skills Strong focus on health & safety and quality delivery Relevant construction degree or trade background preferred What We Offer for Site Manager Opportunity to join a leading Tier One Contractor with a strong presence in the Data Centre sector Involvement in high-value, technically complex projects with long-term career prospects A structured environment with clear progression opportunities into senior management roles A company culture focused on collaboration, integrity, safety, and excellence Commitment to sustainable and modern construction methods
Jun 12, 2026
Full time
Site Manager - Data Centre Projects Opportunity for a Site Manager to work for a multi-billion turnover construction and development business with a dedicated Data Centre division. This is an exciting opportunity to be part of highly complex Data Centre projects across hyperscale and colocation facilities, including mission-critical fit-out and infrastructure works. This role is with an established UK Tier One Contractor known for its strong reputation, clear growth strategy, and consistent delivery of major projects. The business prides itself on high employee retention and a highly experienced leadership and site delivery team. About the Role of Site Manager Our client is seeking a Site Manager to join an experienced and dynamic delivery team on a large Data Centre Campus valued at 1 billion. Initially, you will be based at the London headquarters during the preconstruction phase, with a transition to site in early 2027. You will play a key role in managing site operations, coordinating subcontractors, and ensuring works are delivered safely, on time, and to the highest quality standards. You will report into a Senior Site/Project Manager and work closely with the wider project and commercial teams. The project is a major hyperscale data centre campus for a blue-chip client, comprising two data centre buildings and a 140 MVA substation. Construction is due to commence on site next year, with completion scheduled for 2029. Responsibilities for Site Manager Understand, promote, and work within company values, ensuring compliance with all procedures Manage day-to-day site operations to ensure works are delivered safely, on programme, and to specification Coordinate and supervise subcontractors, suppliers, and site teams Ensure all health & safety standards and regulations are strictly adhered to on site Monitor progress against programme and report regularly to senior management Work closely with the commercial team to support cost control and efficient delivery Oversee quality assurance processes and ensure works meet required standards Manage site logistics, materials, and resources effectively Support planning, sequencing, and coordination of complex packages Attend and contribute to site meetings, progress reviews, and client updates Build strong working relationships with clients, consultants, subcontractors, and stakeholders Identify and resolve on-site issues proactively to maintain programme and quality Requirements for Site Manager 5-10+ years' experience in a Site Management role with a Main Contractor Proven experience delivering large-scale construction projects (Data Centre experience desirable) Strong understanding of construction processes, sequencing, and site logistics SMSTS, CSCS, and First Aid qualifications (or equivalent) Excellent leadership, communication, and organisational skills Strong focus on health & safety and quality delivery Relevant construction degree or trade background preferred What We Offer for Site Manager Opportunity to join a leading Tier One Contractor with a strong presence in the Data Centre sector Involvement in high-value, technically complex projects with long-term career prospects A structured environment with clear progression opportunities into senior management roles A company culture focused on collaboration, integrity, safety, and excellence Commitment to sustainable and modern construction methods
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Jun 12, 2026
Full time
Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management We are working in partnership with a well-established and rapidly growing organisation within the facilities management sector to recruit a highly experienced Account Manager. This is an excellent opportunity for a commercially driven professional with a strong background in building fabrication works and key account management Job Overview: Our client is seeking a confident and capable Account Manager to take ownership of a portfolio of key accounts across the FM industry. You will play a pivotal role in maintaining strong client relationships while ensuring the successful delivery of fabrication and associated building works. Key Responsibilities: Manage and nurture a portfolio of high-value key accounts within the facilities management sector Act as the primary point of contact for clients, ensuring exceptional service delivery Oversee building fabrication projects from concept through to completion Work closely with internal delivery, design, and operations teams to ensure projects are delivered on time and within budget Identify opportunities to grow existing accounts and expand service offerings Conduct regular client reviews and performance meetings Monitor financial performance, ensuring profitability across accounts Ensure compliance with all relevant health & safety and industry standards Resolve any issues or escalations quickly and effectively Requirements: Proven experience in account management within the facilities management industry Strong technical understanding of building fabrication works (e.g., structural or bespoke fabrication) Demonstrated success in managing and growing key client relationships Commercially astute with strong negotiation and influencing skills Excellent communication and stakeholder management abilities Highly organised with strong project oversight capabilities Relevant qualification in Engineering, Construction, or a related discipline Experience working with national FM providers or large-scale contracts Familiarity with technical drawings, specifications, or fabrication processes Benefits: Opportunity to join a respected and growing organisation Competitive salary and benefits package Clear career progression opportunities Supportive and collaborative working environment If you are interested in applying for this position and would like to learn more, send your CV in confidence to the team here at YCR, and we will be in touch shortly. Job Title: Account Manager Location: Swindon Salary: 40k Industry: Facilities Management
Senior Site Manager - Data Centre Projects Opportunity for a Senior Site Manager to work for a multi-billion turnover construction and development business with a dedicated Data Centre division. This is an exciting opportunity to play a key role in the delivery of highly complex Data Centre projects across Hyperscale and Colocation facilities, mission-critical environments, fit-out packages, and infrastructure works. About the Role of Senior Site Manager Our client is looking for a Senior Site Manager to join an experienced project delivery team working on a major Data Centre Campus valued at approximately 1 billion. The project is a large Hyperscale Data Centre Campus for a blue-chip client. Construction is due to commence next year, with completion scheduled for 2029. Responsibilities for Senior Site Manager Promote and work within the company values while ensuring compliance with all company procedures and standards. Lead site operations to ensure safe, efficient, and high-quality project delivery. Manage and coordinate subcontractors, suppliers, and site teams. Support the development and implementation of construction programmes and logistics plans. Ensure all works are delivered in accordance with health and safety legislation and company policies. Monitor progress against programme and report on key milestones and project performance. Drive quality assurance and ensure works are completed to the required standards. Coordinate with commercial, design, and planning teams to ensure successful project outcomes. Manage site resources effectively to achieve project objectives. Chair and participate in site meetings with clients, consultants, subcontractors, and internal stakeholders. Identify and mitigate project risks while maintaining programme and quality objectives. Requirements for Senior Site Manager Proven experience as a Site Manager or Senior Site Manager working for a Tier 1 Main Contractor. Experience delivering large-scale construction projects, ideally within Data Centres, Mission Critical, Industrial, Logistics, Pharmaceutical, or Major Infrastructure sectors. Strong understanding of construction methodologies and sequencing. SMSTS, CSCS, and First Aid qualifications. Strong understanding of health and safety regulations and best practice. Relevant construction qualification preferred (HNC, HND, Degree, or equivalent). What We Offer for Senior Site Manage r Opportunity to work for a leading Tier One Main Contractor with a strong pipeline of Data Centre projects. Involvement in one of the UK's most significant Hyperscale Data Centre developments. Clear opportunities for progression into Project Manager and Senior Leadership positions. A financially secure business with a proven track record of investing in its employees. Strong company culture built around collaboration, integrity, safety, and excellence in delivery. Package Competitive salary in line with market rates. Car allowance & Travel expenses 25 days annual leave plus bank holidays (increasing with service).
Jun 12, 2026
Full time
Senior Site Manager - Data Centre Projects Opportunity for a Senior Site Manager to work for a multi-billion turnover construction and development business with a dedicated Data Centre division. This is an exciting opportunity to play a key role in the delivery of highly complex Data Centre projects across Hyperscale and Colocation facilities, mission-critical environments, fit-out packages, and infrastructure works. About the Role of Senior Site Manager Our client is looking for a Senior Site Manager to join an experienced project delivery team working on a major Data Centre Campus valued at approximately 1 billion. The project is a large Hyperscale Data Centre Campus for a blue-chip client. Construction is due to commence next year, with completion scheduled for 2029. Responsibilities for Senior Site Manager Promote and work within the company values while ensuring compliance with all company procedures and standards. Lead site operations to ensure safe, efficient, and high-quality project delivery. Manage and coordinate subcontractors, suppliers, and site teams. Support the development and implementation of construction programmes and logistics plans. Ensure all works are delivered in accordance with health and safety legislation and company policies. Monitor progress against programme and report on key milestones and project performance. Drive quality assurance and ensure works are completed to the required standards. Coordinate with commercial, design, and planning teams to ensure successful project outcomes. Manage site resources effectively to achieve project objectives. Chair and participate in site meetings with clients, consultants, subcontractors, and internal stakeholders. Identify and mitigate project risks while maintaining programme and quality objectives. Requirements for Senior Site Manager Proven experience as a Site Manager or Senior Site Manager working for a Tier 1 Main Contractor. Experience delivering large-scale construction projects, ideally within Data Centres, Mission Critical, Industrial, Logistics, Pharmaceutical, or Major Infrastructure sectors. Strong understanding of construction methodologies and sequencing. SMSTS, CSCS, and First Aid qualifications. Strong understanding of health and safety regulations and best practice. Relevant construction qualification preferred (HNC, HND, Degree, or equivalent). What We Offer for Senior Site Manage r Opportunity to work for a leading Tier One Main Contractor with a strong pipeline of Data Centre projects. Involvement in one of the UK's most significant Hyperscale Data Centre developments. Clear opportunities for progression into Project Manager and Senior Leadership positions. A financially secure business with a proven track record of investing in its employees. Strong company culture built around collaboration, integrity, safety, and excellence in delivery. Package Competitive salary in line with market rates. Car allowance & Travel expenses 25 days annual leave plus bank holidays (increasing with service).
Senior Probate Operations Manager Contract: Full-time, Permanent Location: Maidenhead (Hybrid - 3 days on-site, 2 days from home) Salary: Up to £80,000 per annum depending on experience About us: All of us will deal with death at some point in our lives click apply for full job details
Jun 12, 2026
Full time
Senior Probate Operations Manager Contract: Full-time, Permanent Location: Maidenhead (Hybrid - 3 days on-site, 2 days from home) Salary: Up to £80,000 per annum depending on experience About us: All of us will deal with death at some point in our lives click apply for full job details
Look Ahead Care Support and Housing
Hackney, London
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Jun 12, 2026
Full time
We're looking for a kind, compassionate and resilient Registered Service Manage to join our Mental Health Service located in Hackney. £45,000.00 per annum, working 40 hours per week. Want to feel in control of your career? You'll feel at home here. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Registered Manager will hold direct responsibility for the effective leadership, management, and delivery of a CQC regulated mental health residential care home in Hackney. The postholder will ensure the service delivers safe, high-quality, recovery-focused support and care to residents with mental health needs, in line with CQC regulations, contractual requirements, and organisational standards. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Service Specific Responsibilities Hold responsibility for the day-to-day management and leadership of the registered mental health care home. Ensure the service remains fully compliant with CQC regulations and demonstrates the characteristics of being safe, effective, caring, responsive, and well-led. Maintain and develop positive working relationships with CQC inspectors, commissioners, local authorities, healthcare professionals, and other stakeholders. General Responsibilities Experience supporting services through CQC inspections or improvement plans. Plan, organise, and prioritise service operations to ensure effective and efficient delivery of care and support. Lead on quality improvement initiatives and ensure action plans are completed and sustained. Produce and submit regular management reports to senior management and performance teams. Ensure accurate and timely recording of KPI data, incidents, safeguarding, and operational performance information. About you: Enjoys social interaction and encouraging resident involvement. Warm, approachable, and professional in manner. Works effectively as part of a team and promotes collaborative working. Calm, resilient, and able to make sound decisions under pressure. What you'll bring: Essential: Must have previously held CQC registration as a Registered Manager within a regulated adult social care or mental health service. Desirable: Other relevant professional memberships and/or specialist qualifications. Experience working in CQC registered settings Experience leading, supervising, and developing staff teams. Ability to manage service performance, quality assurance, and continuous improvement. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Generous base salary, plus car allowanceFull-time, permanent role Monday-Friday, 36.25 hours per weekOpen to candidates across the UK. Presence in our Welwyn Garden City or Liverpool Head Offices 3 days per week is essential.We're looking for an experienced and commercially focused Account Manager to manage and grow a portfolio of high-value retail partners, including convenience stores, grocers and major forecourt estates.This is a highly visible role where you'll act as the main point of contact for your accounts, building strong relationships at all levels while driving commercial performance and delivering key initiatives.You'll also play a key role in representing the voice of the customer within PayPoint, ensuring we continue to evolve and deliver value for our retail partners. The role • Managing and developing a portfolio of retail accounts, building strong relationships from store to senior leadership level• Creating and delivering a structured stakeholder and contact strategy• Identifying and driving new business opportunities across existing and new customers• Leading the delivery of hardware and software rollouts in collaboration with internal teams• Owning retailer relationships, contracts and ongoing commercial performance• Monitoring KPIs and implementing actions to optimise performance• Leading commercial negotiations to deliver mutually beneficial outcomes• Collaborating cross-functionally (marketing, PR, operations, product, IT) to deliver best-in-class partnerships• Developing and supporting annual marketing plans for key accounts• Acting as the internal advocate for customer needs and priorities• Managing and resolving retailer issues, ensuring timely escalation where needed• Keeping close to market trends and competitor activity to inform strategy What we're looking for • Proven experience in account management or relationship management• Strong commercial awareness and negotiation skills• Ability to influence stakeholders and drive outcomes to completion• Experience identifying and delivering new business opportunities• Strong project management and organisational skills• Confident communicator with experience presenting to stakeholders• Excellent attention to detail and ability to manage multiple priorities• Proficient in MS Office (Word, Excel, PowerPoint)• Full driving licence and willingness to travel regularlyDesirable:• Experience working with retail or wholesale customers• Understanding of the grocery retail / FMCG / supply chain landscape• Experience in B2B customer service or account environments• Knowledge of payments, utilities or fintech markets• Familiarity with Power BI What you'll bring • A professional, organised and resilient approach• Strong relationship-building skills and the ability to engage at all levels• A proactive, self-starting mindset with the ability to work independently• Flexibility and resilience to thrive in a fast-paced environment About PayPoint Since 1996, PayPoint has been powering convenient payment and retail technology solutions across the UK.With over £15 billion in transactions every year, we're at the heart of local communities, helping retailers thrive and customers stay connected.You may have experience of the following: Account Manager, Key Account Manager, Senior Account Manager, Strategic Account Manager, National Account Manager, Retail Account Manager, Client Relationship Manager, Customer Success Manager (B2B), Business Development Manager, Commercial Manager, Partner Manager, Channel Account Manager, Client Services Manager, Territory ManagerREF-
Jun 12, 2026
Full time
Generous base salary, plus car allowanceFull-time, permanent role Monday-Friday, 36.25 hours per weekOpen to candidates across the UK. Presence in our Welwyn Garden City or Liverpool Head Offices 3 days per week is essential.We're looking for an experienced and commercially focused Account Manager to manage and grow a portfolio of high-value retail partners, including convenience stores, grocers and major forecourt estates.This is a highly visible role where you'll act as the main point of contact for your accounts, building strong relationships at all levels while driving commercial performance and delivering key initiatives.You'll also play a key role in representing the voice of the customer within PayPoint, ensuring we continue to evolve and deliver value for our retail partners. The role • Managing and developing a portfolio of retail accounts, building strong relationships from store to senior leadership level• Creating and delivering a structured stakeholder and contact strategy• Identifying and driving new business opportunities across existing and new customers• Leading the delivery of hardware and software rollouts in collaboration with internal teams• Owning retailer relationships, contracts and ongoing commercial performance• Monitoring KPIs and implementing actions to optimise performance• Leading commercial negotiations to deliver mutually beneficial outcomes• Collaborating cross-functionally (marketing, PR, operations, product, IT) to deliver best-in-class partnerships• Developing and supporting annual marketing plans for key accounts• Acting as the internal advocate for customer needs and priorities• Managing and resolving retailer issues, ensuring timely escalation where needed• Keeping close to market trends and competitor activity to inform strategy What we're looking for • Proven experience in account management or relationship management• Strong commercial awareness and negotiation skills• Ability to influence stakeholders and drive outcomes to completion• Experience identifying and delivering new business opportunities• Strong project management and organisational skills• Confident communicator with experience presenting to stakeholders• Excellent attention to detail and ability to manage multiple priorities• Proficient in MS Office (Word, Excel, PowerPoint)• Full driving licence and willingness to travel regularlyDesirable:• Experience working with retail or wholesale customers• Understanding of the grocery retail / FMCG / supply chain landscape• Experience in B2B customer service or account environments• Knowledge of payments, utilities or fintech markets• Familiarity with Power BI What you'll bring • A professional, organised and resilient approach• Strong relationship-building skills and the ability to engage at all levels• A proactive, self-starting mindset with the ability to work independently• Flexibility and resilience to thrive in a fast-paced environment About PayPoint Since 1996, PayPoint has been powering convenient payment and retail technology solutions across the UK.With over £15 billion in transactions every year, we're at the heart of local communities, helping retailers thrive and customers stay connected.You may have experience of the following: Account Manager, Key Account Manager, Senior Account Manager, Strategic Account Manager, National Account Manager, Retail Account Manager, Client Relationship Manager, Customer Success Manager (B2B), Business Development Manager, Commercial Manager, Partner Manager, Channel Account Manager, Client Services Manager, Territory ManagerREF-
This Surrey center based role will involve leading and managing a team of skills coaches/ assessors working closley with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to the skills coaches and asessors, reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification In conjunction with the quality manager coordinate external quality assurance visits. Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calender
Jun 12, 2026
Full time
This Surrey center based role will involve leading and managing a team of skills coaches/ assessors working closley with the Quality Manager to Design and implement learning resources and methods of assessment to ensure learners gather high quality evidence towards their apprenticeship Standard to upload to their designated e portfolio system and learning plan. Where required, to complete induction and onboarding processes including Training Plans and Apprenticeship Agreements. Deliver training, workshops and one to one support and coaching sessions to the skills coaches and asessors, reflect the approved delivery plan and e portfolio milestones. Ensure that in every session all Coaches deliver content to ensure apprentices develop new knowledge, skills and behaviours and are confident to apply these in their workplace. Ensure that resources are approved and fit for purpose prior to use in conjunction with the Quality Manager. Ensure that Coaches deliver embedded and stand alone maths, English and digital skills as part of the curriculum (intent) Support MIT Employees, mentors and employers to understand their commitment and responsibilities to apprentices. Ensure that all Skills Coaches respond to requests for information from the allocated Learning Coach in a timely manner. Understand, adhere to and apply MITSkills Safeguarding and Prevent procedures to ensure learners feel safe and are protected at all times. Ensure that Skills Coaches plan and deliver learning to meet their off the job commitment. Support Skills Coaches to overcome barriers to learning and adapt delivery to meet learner s needs signpost for support where necessary to ensure learners have access to high quality and impartial information, advice and guidance (IAG). Ensure Skill Coaches complete, organise and maintain documentation on learner progress for the entirety of the learner journey in conjunction with Sector Leads. Willingness to work in a flexible way including evenings on occasion as required at various location if required Provide access to information and work schedules to support the observation & peer observation process. Conduct formative and summative internal verifications under the direction and guidance of the Quality Lead. Manage own diary effectively to ensure timely visits and reviews are conducted maintain an up to date calendar to support the observation and quality assurance process. In conjunction with the Sector leads, Identify any apprentice who is at risk of leaving their training early and provide extra support whilst informing Operations. Comply with internal and external quality standards, audits and inspections. Promote, adhere to and comply with arrangements and working practices for the following Equality and Diversity, British Values. Safeguarding, Anti-Bullying and Peer on Peer abuse Promote and adhere to Health and Safety arrangements as directed by policies and risk assessments. Work in collaboration with colleagues to achieve company objectives In conjunction with the Quality manager, Maintain qualifications, competency and a record of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Lead working groups and CPD session as directed. Maintain own and Skills Coaches records of CPD to ensure that practice is current and reflects the relevant KSBs for the Standards being delivered. Skills and Abilities: Be able to work in a collaborative and multi-disciplinary environment and work in a professional way at all times. To communicate effectively, both verbally and in writing To produce accurate and concise reports to highlight areas of success and improvement. To work collaboratively with team members and to take on board constructive and developmental feedback to improve the learner experience. Manage staff to ensure deadlines are met. To apply the principles of MIT Skills safeguarding, Prevent and equality and diversity agendas. Be highly organised, paying close attention to detail. Be emotionally resilient and be able to work in a challenging environment. Work in an organisation that is undergoing change due to development and growth. Manage and set daily workflows of the Skills Coach team and IQA s for the department. To be the first point of contact and find resolution for the teaching team using a solutions focussed mindset To keep the team motivated and organised To monitor and performance manage the team against KPI requirements in order for contractual targets to be met To provide feedback, training and coaching to the team. Responsible for ongoing training and development within the department To meet personal KPI s in order for the company to meet its targets To lead, monitor and work closely with Coaches to ensure allocation, capacity and deadlines are met and ensuring learning delivers the off the job requirement. Guiding and supporting skill coaches to ensure quality and consistency of assessment and teaching practice. Planning and monitoring formative and summative internal verification In conjunction with the quality manager coordinate external quality assurance visits. Champion IAG practices and ensure Coaches are skilled at delivering effective IAG in line with MITSkills IAG Policy and arrangements Ensure the departments full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. Undertaking staff development and appraisal under the direction of the HR Lead. To produce and present monthly management reports to the senior management team Conduct OTLA s for the department as directed by the Teaching & Learning Coordinator and OTL Strategy Carry out the duties stated in the quality calendar Develop and monitor sampling strategies and plans for all qualifications. Ensure that schemes of work are used to ensure a well-planned learner journey and are mapped to the KSBs of each Standard Take responsibility for developing and reviewing the approved training plans and competency and prior learning documents Participate in the recruitment and selection of new Skills Coaches Key Performance Indicators Skills Coach Management To ensure sectors 8 weekly reviews are completed with the apprentice employer/mentor Full compliance with Quality Assurance systems to ensure consistency and continuous improvement, liaising with appropriate staff to ensure that systems in support of assessment, verification and additional support are fully implemented. To observe all stages of delivery and to provide developmental support and guidance to To ensure at least a minimum of a 75% success rate at EPA & Timely completion for gateway. Maintain a minimum Grade 2 observation grade across the department . Ensure the department strives for 100% and maintains at least 90% learner and employer satisfaction. To provide full management reports and RAG rating of learners for the senior management team. Complete a monthly sample of learning plans and reviews to ensure that Coaches are compliant with all regulatory requirements Conduct OTLA s for the department to reflect the OTLA schedule Facilitate sector based standardisation activities as per quality calendar Complete allocated tasks in line with the quality calender
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
Jun 12, 2026
Full time
Head of IT Service Management When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Head of IT Service Management You will report to the Director of Group IT and sit on the IT Leadership Group. You will Head up the IT Service Management function for Group IT. You will work closely with Architecture, Infrastructure & Operations, Delivery & Change, Procurement, NA and ATGE Europe teams, as well as managed service providers, software platform vendors, and the venue and business-unit IT customers you serve. You will partner closely with the Head of IT Delivery & Change on the IT Change Management process and the service-transition handoff into operational service. You will be an experienced Head of IT Service Delivery, Head of Service Management, or senior Service Delivery leader with a proven track record across hybrid IT operating models, multi-vendor SIAM, ITSM platform direction and managed service performance - within a mid- to large-enterprise environment. You will ensure the end-to-end service performance of Group IT in a hybrid-sourced operating model owning service standards, vendor accountability, ITSM and the customer-facing service experience across the UK, North America, Germany and Spain. You will have proven experience in leading multi-vendor service operations, designing and governing SLA XLA frameworks, and translating executive-level service expectations into measurable, customer-facing service standards. This is a senior leadership role responsible for the service-management spine of Group IT - translating the Executive's "run it like you own it" intent into a durable, accountable and customer-experience-led service organisation. You will operationalise the IT Service Management strategy, design and govern the SIAM model across ATG's MSPs, and lead the build of out-of-hours service capability across the Group. Experience of SIAM governance, multi-vendor MSP management and modern ITSM platform ownership is essential. You must be a self-starter, comfortable in a fast-paced and dynamic environment, and able to carry the Exec-facing service narrative - uptime, customer experience, and vendor accountability - as well as operate it day-to-day. You will be a confident communicator across executive, business, technical and external supplier audiences, mindful of different communication styles for different audiences. Specific experience in live entertainment, sports, hospitality or other venue-led industries, and a passion for the arts and creative industries, would be an advantage in your application. Key responsibilities/Deliverables Strategic Leadership: Develop and communicate a strategic vision for IT Service Management in a hybrid-sourced operating model, ensuring alignment with Group business objectives and the Exec's "run it like you own it" service ethos. Service Management & Vendor Governance: Own the Service Integration and Management (SIAM) operating model across ATG's managed service providers - governing Service Integration and Delivery, Service Operations and IT Asset Lifecycle Management, Service Management and Governance, and the technology platform that integrates them. Ensure services are designed, transitioned and operated to contractually committed performance, quality and end-to-end outcome standards (SLA, XLA and business-outcome metrics). Govern MSP performance against SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks across ServiceDesk, ITSM, Application Support, Cloud Infrastructure Operations, Network Operations Centre (NoC) and Security Operations Centre (SoC). Drive contractually committed business outcomes, change success rate, CMDB accuracy and cross-provider collaboration metrics; initiate corrective action and contractual remediation where required. Own the Group ITSM platform direction - a centralised SIAM dashboard with single-source-of-truth visibility across all providers (ticketing, service catalogue, CMDB, problem / change / release / configuration management) - integrated with supplier platforms, augmented by AI / GenAI and experience management tooling, and underpinned by ITIL 4 process maturity. Lead service reporting to the IT Leadership Group and business stakeholders - uptime, customer experience, vendor accountability and service-quality KPIs. Act as the Group escalation point for major service incidents and vendor performance failures; lead post-incident review, root-cause analysis and continuous improvement plans. Own service management for in-Venue technologies - Audio-Visual, Accessibility, ePOS and other front-of-house and back-of-house venue technology - and manage the Group IT relationship with Venue Operations Business Directors as the primary internal customer for venue-tech service performance. Out-of-Hours Service & Capability Build: Design and stand up Group out-of-hours service capability - making the sourcing decision (follow-the-sun in-house, MSP overflow, or hybrid) and owning ongoing governance, SLA and cost. Position ATG's IT service model as a deliberate shift from a primarily outsourced posture to a partial-insourced (hybrid) model. Lead the build and ongoing maturity of the internal ITSM capability - process, tooling, governance, performance management and continuous improvement - augmented by GenAI (MS CoPilot & Claude) and automation, so that Group IT increasingly owns the service-management spine end-to-end. Team, Application Support & Financial Management: Lead the Application Support function operationally (the Application Support Manager team), with matrixed delivery into Delivery & Change for change-driven work. Drive the AI-native, technically adept redesign of Application Support in line with the Group capability strategy. Manage the service-line Opex envelope, lead FinOps coordination with Infrastructure & Operations on managed-service cost, and contribute to Group IT financial accounting and budget planning. Establish and maintain robust ITSM frameworks (ITIL 4, SIAM, ISO 20000-aligned where appropriate) and ensure best practice is followed across regions. Stakeholder Engagement: Act as the bridge between the business, IT teams and managed service providers; collaborate with venue, theatre and corporate stakeholders at all levels; serve as the senior service-experience voice in Exec, Group leadership and Providence-facing forums. Your skills, qualities, and experience Essential A proven track record of experience supporting a complex IT estate in a senior service delivery, service management or service integration leadership role. Strong strategic leadership with a proven track record designing and operating hybrid IT operating models and multi-vendor SIAM ecosystems, including SIAM advisory, mixed managed services and build-operate-transfer (BOT) contracting models. Service Integration and Delivery: governing the integration and delivery of services across multiple managed service providers; designing, transitioning, exiting and re-integrating MSP arrangements; cross-provider collaboration, ecosystem performance and risk-indexed multivendor oversight. Service Operations and IT Asset Lifecycle Management: ITSM platform direction (ticketing, service catalogue, CMDB accuracy and integrity, problem / change / release / configuration management); ITIL 4 process maturity; change success rate and CMDB accuracy as primary operational metrics. Service Management and Governance: SLA, XLA (Experience Level Agreement) and end-to-end outcome frameworks; contractually committed business outcomes versus traditional SLAs; incentives and penalties tied to cross-resolver-group outcomes; commercial and contractual familiarity with multi-vendor governance. Enhance Delivery Through Technology: build & operate a centralised SIAM dashboard and observability with single-source-of-truth visibility across all providers; AI / agentic AI / GenAI augmentation; integration with supplier platforms; automation initiatives across service operations. Service-experience design - translating Exec-level service expectations into measurable, customer-facing service standards (uptime, CSAT, XLA, business-outcome metrics) across multi-region service delivery. Out-of-hours service design (follow-the-sun, NOC-style or hybrid MSP / in-house models) and Group-wide major incident management. Operational familiarity with cloud-first IT estates, FinOps disciplines, and GenAI / automation augmentation in service operations (MS CoPilot, Claude or equivalent). Operational experience of PCI DSS-relevant environments and customer-facing transactional service uptime (ticketing, hospitality, payments). Stakeholder management at all levels - comfortable in executive, business, technical and external supplier audiences. Certification in ITIL 4 (Foundation essential; Managing Professional or Strategic Leader desirable), SIAM Foundation / Professional, or other relevant service-management frameworks. Degree educated in a relevant technology / computer science subject (or equivalent on-the-job experience). Desirable Experience of venue-based IT service operations (live entertainment, sports, events, conferences) in a multi-site, customer-facing environment. Agile Delivery Methodology (Scrum / Kanban) or Scaled Agile (SAFe) training and experience. Operational FinOps experience in Azure. . click apply for full job details
Site Manager Required on the Biggest Job in Scotland Your new company You will be joining a leading Tier 1 contractor delivering a major, high-profile construction project in the west of Scotland. This large-scale development is a flagship scheme, known for its complexity, stringent quality standards and emphasis on health & safety. The organisation has a strong UK-wide presence and a proven track record of successfully delivering major infrastructure and construction projects. Your new role As Site Manager, you will take responsibility for the day-to-day management of site operations, ensuring the project is delivered safely, on time and to the highest quality standards.Key responsibilities will include: Overseeing subcontractors and coordinating trades on site Managing daily site activities and short-term programme delivery Ensuring strict adherence to health & safety procedures and standards Monitoring quality of works and ensuring compliance with specifications Leading site meetings and reporting on progress to the project team Managing logistics, materials, and resource allocation Resolving on-site issues efficiently to maintain programme targets This is a freelance opportunity on a long-term, multi-phase project with significant scope. What you'll need to succeed To be successful in this role, you will have: Proven experience as a Site Manager within construction (build or major projects preferred) Strong leadership and team management skills Experience managing subcontractors and coordinating complex site activities A solid understanding of health & safety regulations and best practice Ability to read and interpret drawings and manage programme delivery Excellent communication, problem-solving, and organisational skills Valid SMSTS, CSCS card, and First Aid certification What you'll get in return In return, you will receive: A competitive daily rate Long-term freelance work on a high-profile project The opportunity to work with a leading Tier 1 contractor Exposure to a complex, large-scale construction scheme A professional and collaborative site environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 12, 2026
Seasonal
Site Manager Required on the Biggest Job in Scotland Your new company You will be joining a leading Tier 1 contractor delivering a major, high-profile construction project in the west of Scotland. This large-scale development is a flagship scheme, known for its complexity, stringent quality standards and emphasis on health & safety. The organisation has a strong UK-wide presence and a proven track record of successfully delivering major infrastructure and construction projects. Your new role As Site Manager, you will take responsibility for the day-to-day management of site operations, ensuring the project is delivered safely, on time and to the highest quality standards.Key responsibilities will include: Overseeing subcontractors and coordinating trades on site Managing daily site activities and short-term programme delivery Ensuring strict adherence to health & safety procedures and standards Monitoring quality of works and ensuring compliance with specifications Leading site meetings and reporting on progress to the project team Managing logistics, materials, and resource allocation Resolving on-site issues efficiently to maintain programme targets This is a freelance opportunity on a long-term, multi-phase project with significant scope. What you'll need to succeed To be successful in this role, you will have: Proven experience as a Site Manager within construction (build or major projects preferred) Strong leadership and team management skills Experience managing subcontractors and coordinating complex site activities A solid understanding of health & safety regulations and best practice Ability to read and interpret drawings and manage programme delivery Excellent communication, problem-solving, and organisational skills Valid SMSTS, CSCS card, and First Aid certification What you'll get in return In return, you will receive: A competitive daily rate Long-term freelance work on a high-profile project The opportunity to work with a leading Tier 1 contractor Exposure to a complex, large-scale construction scheme A professional and collaborative site environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
