8 jobs found

BAU Network Operations Manager / Inside IR35 / Glasgow My client is seeking to recruit a BAU Network Operations Manager, within this role you will manage a team of c10 network engineers, leading by example in a hands on capacity you will manage the day to day activities including escalations. Additional duties to include day to day operations and resource management, adhering and supporting the business in all operational network issues. Apply now to speak with VIQU IT in confidence. Or reach out to Donna Lenihan via the VIQU IT website. Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

Remote Access Project Manager (Contract) 6 Months Contract London (hybrid working environment) 650 - 800PD - Inside IR35 Overview A global retailer is seeking an experienced and delivery-focused Strategic Remote Access Project Manager to lead the implementation and optimisation of secure remote access technologies across a complex enterprise environment. This role will play a critical part within a wider Identity Transformation programme, delivering scalable and secure remote connectivity solutions across corporate, retail, and operational technology environments. This is an exciting opportunity for a highly capable Project Manager who thrives in fast-paced, complex environments and can introduce structure, governance, and repeatable delivery models while working across multiple technology and business teams. Role & Responsibilities Lead the end-to-end delivery of remote access programmes, including Azure Virtual Desktop (AVD), Zscaler integrations, and secure connectivity initiatives. Define project scope, delivery plans, milestones, and governance frameworks aligned to enterprise architecture and security standards. Coordinate cross-functional engineering, security, OT, infrastructure, and network teams to ensure seamless integration and delivery. Oversee remote access readiness across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholders across technology, operations, leadership teams, and third-party suppliers, ensuring clear communication and timely decision-making. Ensure solutions meet performance, compliance, identity, and security requirements, including device posture and network segmentation controls. Maintain key project documentation including RAID logs, governance artefacts, delivery plans, and architecture alignment documentation. Identify, manage, and mitigate risks, dependencies, and delivery challenges across multiple workstreams. Support change management and user adoption activities across operational and corporate environments. Collaborate with service management teams to ensure operational readiness, support models, and successful handover into BAU operations. Drive continuous improvement across remote access tooling, governance, and user experience. Skills & Experience Essential Proven experience delivering complex infrastructure, identity, or remote access programmes within large enterprise environments. Strong expertise in Azure Virtual Desktop (AVD), including deployment, architecture, scalability, and operational management. Experience with Zscaler technologies, including ZIA and ZPA. Strong understanding of Operational Technology (OT) environments and associated connectivity and security challenges. Experience working with IoT ecosystems and secure device connectivity models. Previous experience within FMCG or retail environments, ideally supporting large-scale store operations. Excellent stakeholder management and communication skills, with the ability to engage both technical and non-technical audiences. Strong governance and programme delivery experience across multiple concurrent workstreams. Knowledge of identity, access management, and cloud security principles. Prince2, PMP, or equivalent project management certification. Desirable Experience working within multi-domain Active Directory or hybrid identity environments. Familiarity with Entra ID, Conditional Access, and device compliance frameworks. Knowledge of Zero Trust architecture and network segmentation principles. Exposure to store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of governance, compliance, and audit requirements within retail or regulated industries. Experience with automation, scripting, or API-driven configuration for remote access platforms. Previous experience managing third-party managed service providers within large-scale transformation programmes.

Network & Infrastructure Manager Location: Wembley - 5 days on-site Type: Permanent Salary: 70-90,000 per annum + permanent benefits About the Role We're supporting a major organisation undergoing a significant digital transformation and modernisation programme. As part of this journey, we're seeking an experienced Infrastructure & Network Manager to play a critical role in stabilising and evolving core IT foundations. You will be responsible for ensuring 24/7 continuity across infrastructure and network services. You'll lead a skilled team, drive operational excellence, and play a key role in reducing technical debt, strengthening security posture, and introducing automation and operational guardrails. This is a hands-on leadership role offering a balance of BAU support, continuous improvement, and strategic input into platform evolution. Key Responsibilities Operational Excellence & Stability Own and manage day-to-day operations across core infrastructure, including data centres, LAN/WAN, Wi-Fi, and server environments Define, implement, and enforce robust SOPs for backups, disaster recovery, patch management, and hardware lifecycle Ensure reliable connectivity between legacy core systems and modern application platforms Oversee internal security monitoring and collaborate with external security partners (SOC/MDR) Lead incident and problem management activities, including root cause analysis and service restoration Leadership & Vendor Management Lead, mentor, and develop a high-performing infrastructure and network team Act as the primary point of contact for ISPs, vendors, and Managed Service Providers Manage infrastructure budgets, including hardware procurement and vendor spend Collaborate with internal stakeholders to align infrastructure services with business needs Skills & Experience Required Proven experience (10+ years) in IT infrastructure management, ideally within a large-scale or complex environment Strong technical expertise across: Networking (TCP/IP, routing, switching, firewalls) Azure networking (ExpressRoute, VPN) Windows and Linux server environments Virtualisation technologies (VMware / Hyper-V) Hands-on experience with Microsoft Azure (IaaS and PaaS) Strong working knowledge of Active Directory and associated services (Group Policy, DNS, Sites & Services) Experience managing technical teams and operating in high-pressure environments Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes Experience with ITSM tools (e.g., Jira) and working within SLA-driven environments Familiarity with legacy systems connectivity (e.g., AS/400 / iSeries) is highly beneficial

Senior Cloud Ops Engineer Location: Durrington, Worthing (Hybrid) Contract Type: Permanent Salary: Circa 70K + bonus. Hours: 37 hours The Senior Cloud Operations Engineer plays a critical role in the design, implementation, and ongoing operation of the client's cloud infrastructure, with a strong emphasis on Microsoft Azure. As a key technical contributor within the Cloud Operations function, you will be responsible for ensuring that cloud-based services are available, secure, efficient, and cost-effective. This includes provisioning and managing compute, storage, networking, and identity services, as well as supporting the use of advanced PaaS capabilities and analytics platforms. Responsibilities to include: Azure Cloud Engineering Build, configure, and maintain Azure cloud environments (IaaS, PaaS, storage, networking, identity). Deploy and support Azure Landing Zones in line with enterprise architecture standards. Support the transition from IaaS to PaaS services by designing and implementing modern cloud-native solutions. Monitor and manage cloud workloads to ensure availability, performance, and security. Operations & Automation Implement infrastructure as code (IaC) using tools such as Bicep, ARM templates, or Terraform. Automate provisioning, scaling, and maintenance of cloud resources using DevOps pipelines and scripts (PowerShell, Azure CLI, CI/CD etc.). Monitor system health, respond to incidents, and participate in root cause analysis and continuous improvement. Security, Governance & Compliance Enforce cloud security best practices, including role-based access control (RBAC), encryption, and secure networking. Support compliance with internal policies and regulatory standards by ensuring guardrails and policies are in place. Cost Management & FinOps Support Contribute to cost optimization by right-sizing resources and identifying opportunities to reduce waste. Use Azure Cost Management tools and dashboards to track and forecast cloud spend. Provide reporting and insights to the Cloud Operations Manager and Finance teams. Process Development & Documentation Document standard operating procedures, cloud configurations, and runbooks. Collaboration & Support Work with infrastructure architects, data platform teams, developers, and project teams to support solution delivery. Act as an escalation point for cloud-related incidents and changes. Assist with service transitions, knowledge transfer, and training for BAU support teams. Disaster Recovery & Business Continuity Support the implementation and testing of disaster recovery and business continuity plans related to cloud infrastructure. Ensure cloud services are resilient and recoverable in line with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Collaborate with the DR/BCP team to maintain and update recovery procedures and test plans. Recommend improvements or innovations based on emerging technologies and industry trends. Knowledge and skills needed: Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience. Extensive experience with Microsoft Azure cloud services and PaaS/IaaS solutions. Strong knowledge of landing zone architecture and best practices. Proven experience in defining and implementing cloud infrastructure standards and best practices. Infrastructure as Code (IaC): Knowledge of IaC tools like Terraform or CloudFormation to provision and manage infrastructure resources programmatically. Containerisation and Orchestration: Proficient with container technologies like Docker and container orchestration platforms such as Kubernetes. Automation: Strong scripting skills (e.g., Python, PowerShell) and the ability to automate routine tasks and deployment processes for efficiency and consistency. Security: Expertise in cloud security best practices, identity and access management (IAM), encryption, and compliance frameworks (e.g., PCI DSS, NIST). Networking: Strong knowledge of cloud networking concepts, including virtual networks, subnets, security groups, load balancers, and VPN configurations. DevOps Principles: An understanding of DevOps practices and the ability to integrate development and operations workflows for faster and more reliable deployments. FinOps (Cloud Financial Operations): Experience with managing cloud costs, optimising cloud spending, and implementing FinOps principles to drive cost-effective cloud strategies while balancing performance and scalability. Capability required: Cloud Platform Expertise: Expert in MS Azure with a deep understanding of its services, features, and capabilities. Scaling and Performance Optimisation: Ability to scale cloud resources based on demand and optimize resource utilization for cost-effectiveness. Cloud Security and Compliance: Expertise in applying security best practices, including identity and access management (IAM), encryption, regulatory compliance and cloud-native security tools. Troubleshooting: Strong problem-solving and debugging skills to identify and resolve issues quickly. Documentation: Thorough documentation of configurations, processes, and procedures to ensure clarity and knowledge sharing. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Senior Cloud Ops Engineer Location: Durrington, Worthing (Hybrid) Contract Type: Permanent Salary: Circa 70K + bonus. Hours: 37 hours The Senior Cloud Operations Engineer plays a critical role in the design, implementation, and ongoing operation of the client's cloud infrastructure, with a strong emphasis on Microsoft Azure. As a key technical contributor within the Cloud Operations function, you will be responsible for ensuring that cloud-based services are available, secure, efficient, and cost-effective. This includes provisioning and managing compute, storage, networking, and identity services, as well as supporting the use of advanced PaaS capabilities and analytics platforms. Responsibilities to include: Azure Cloud Engineering Build, configure, and maintain Azure cloud environments (IaaS, PaaS, storage, networking, identity). Deploy and support Azure Landing Zones in line with enterprise architecture standards. Support the transition from IaaS to PaaS services by designing and implementing modern cloud-native solutions. Monitor and manage cloud workloads to ensure availability, performance, and security. Operations & Automation Implement infrastructure as code (IaC) using tools such as Bicep, ARM templates, or Terraform. Automate provisioning, scaling, and maintenance of cloud resources using DevOps pipelines and scripts (PowerShell, Azure CLI, CI/CD etc.). Monitor system health, respond to incidents, and participate in root cause analysis and continuous improvement. Security, Governance & Compliance Enforce cloud security best practices, including role-based access control (RBAC), encryption, and secure networking. Support compliance with internal policies and regulatory standards by ensuring guardrails and policies are in place. Cost Management & FinOps Support Contribute to cost optimization by right-sizing resources and identifying opportunities to reduce waste. Use Azure Cost Management tools and dashboards to track and forecast cloud spend. Provide reporting and insights to the Cloud Operations Manager and Finance teams. Process Development & Documentation Document standard operating procedures, cloud configurations, and runbooks. Collaboration & Support Work with infrastructure architects, data platform teams, developers, and project teams to support solution delivery. Act as an escalation point for cloud-related incidents and changes. Assist with service transitions, knowledge transfer, and training for BAU support teams. Disaster Recovery & Business Continuity Support the implementation and testing of disaster recovery and business continuity plans related to cloud infrastructure. Ensure cloud services are resilient and recoverable in line with Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Collaborate with the DR/BCP team to maintain and update recovery procedures and test plans. Recommend improvements or innovations based on emerging technologies and industry trends. Knowledge and skills needed: Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience. Extensive experience with Microsoft Azure cloud services and PaaS/IaaS solutions. Strong knowledge of landing zone architecture and best practices. Proven experience in defining and implementing cloud infrastructure standards and best practices. Infrastructure as Code (IaC): Knowledge of IaC tools like Terraform or CloudFormation to provision and manage infrastructure resources programmatically. Containerisation and Orchestration: Proficient with container technologies like Docker and container orchestration platforms such as Kubernetes. Automation: Strong Scripting skills (eg, Python, PowerShell) and the ability to automate routine tasks and deployment processes for efficiency and consistency. Security: Expertise in cloud security best practices, identity and access management (IAM), encryption, and compliance frameworks (eg, PCI DSS, NIST). Networking: Strong knowledge of cloud networking concepts, including virtual networks, subnets, security groups, load balancers, and VPN configurations. DevOps Principles: An understanding of DevOps practices and the ability to integrate development and operations workflows for faster and more reliable deployments. FinOps (Cloud Financial Operations): Experience with managing cloud costs, optimising cloud spending, and implementing FinOps principles to drive cost-effective cloud strategies while balancing performance and scalability. Capability required: Cloud Platform Expertise: Expert in MS Azure with a deep understanding of its services, features, and capabilities. Scaling and Performance Optimisation: Ability to scale cloud resources based on demand and optimize resource utilization for cost-effectiveness. Cloud Security and Compliance: Expertise in applying security best practices, including identity and access management (IAM), encryption, regulatory compliance and cloud-native security tools. Troubleshooting: Strong problem-solving and debugging skills to identify and resolve issues quickly. Documentation: Thorough documentation of configurations, processes, and procedures to ensure clarity and knowledge sharing. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Network Manager 6-Month Contract VIQU IT is supporting a customer in the search for an experienced Network Manager to join their team. This role combines strong technical networking expertise with operational leadership, stakeholder engagement, and responsibility for the coordination and delivery of network services and infrastructure initiatives. This is a varied and hands-on position, suited to someone who can provide leadership across the Network function while remaining technically involved where required. The successful candidate will oversee day-to-day network operations, support infrastructure improvement projects, coordinate team priorities, and work closely with senior stakeholders to ensure the network environment remains secure, stable, and aligned to business needs. Network Manager Key Responsibilities Oversee the operational management of the network infrastructure environment Ensure the ongoing performance, availability, and security of network services Lead and coordinate BAU network operations, incidents, changes, and remediation activities Lead the planning, scheduling, and coordination of network infrastructure projects and remediation activities, ensuring delivery against agreed timelines and business priorities Manage resource allocation and workload planning across the Network team to support effective BAU operations and successful project delivery Work closely with senior management and business stakeholders to align technical delivery with organisational priorities Coordinate third-party suppliers and vendor maintenance activities, assessing operational impact and risk Support project delivery, service improvement initiatives, and operational governance activities Maintain clear and effective communication with both technical and non-technical stakeholders Act as a key escalation point within the Network function Network Manager Skills & Experience Strong enterprise networking background covering routing, switching, and network security Hands-on technical expertise with Palo Alto, Aruba, Cisco Nexus, MPLS, and SolarWinds Previous experience in a Network Manager, Network Lead, or senior Network Engineering role Proven experience managing and coordinating technical projects and operational activities Strong understanding of BAU support within complex enterprise environments Good knowledge of ITSM processes, including incident, problem, and change management Strong organisational, planning, and coordination skills Excellent stakeholder management and communication skills, particularly when engaging with senior leadership Ability to balance operational management responsibilities with hands-on technical involvement About the Role This role requires onsite presence in Glasgow 2 3 days per week. The successful candidate will be a technically capable Network professional who is comfortable leading operational activities, managing priorities across the team, and acting as a key point of coordination between technical teams, management, and the wider business. Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.

ITOC Support Engineer Ref: AJ46885 A highly successful IT and telecommunications services company based in central London are seeking a communicative ITOC Support Engineer to join their busy team, to carry out a variety of technical and coordination tasks to meet customer requirements. This will be shift work, with day and night shifts. TYPE : Full Time, Permanent, Shift WORKING DAYS: 4 days on (8:00 - 20:00), 4 days off, 4 days on (20:00 - 8:00) LOCATION : Central London SALARY : Up to £32K depending on experience + £1,300 shift allowance + All transport costs covered (up to Zone 6) START: 1st Dec 2025 ITOC SUPPORT ENGINEER RESPONSIBILITIES: • Manage a variety of IoT / Network (Data, Voice, Mobile services) alerts /reports and customer fault calls from internal technical divisions & customers (service portal /ticket system /email /telephone) • Update trouble ticket systems and customer documentation with fault history • Contact and co-ordinate 3rd party suppliers, Mobile Operators, or other resources, to help achieve trouble resolution • Notify the On Call Support / LM of issues which require escalation, customer questions /complaints or requirements & new business opportunities • Visit customer premises with 3rd party vendors as and when required for troubleshooting, project or maintenance contract work • Carry out BAU tasks with a high level of accuracy and professionalism such as, and not limited to, tape changes, system administrations and reporting • Attend customer meetings regarding issue, projects or maintenance contract work • Create ad-hoc reports concerning customer issues as and when required • Support remote engineers with service tests related to both network and mobile services (SMS, mobile Data, ecalls) • Work within ICT Operations Division on 24/365 maintenance rota and as replacement of colleagues when necessary • Travel and customer offices throughout Europe for business purposes as and when required • Provide technical support, create design and proposals for customers • Update internal data base for ITOC • Communicate with vendors/carrier/customers about change requests and planned/emergency maintenance notifications. •Execute ad hoc requests from the line managers ITOC SUPPORT ENGINEER IDEAL CANDIDATE: • Knowledge and proficiency in MS Office Excel, Word, PowerPoint and Visio • Knowledge and proficiency in maintenance and installation of network infrastructure, security, server or virtualization • Fluent English language skills required (verbal and written) • Ability to investigate and source answers to various service portals, ticket, email and telephone enquiries • Proven customer service and facing experience, at all customer levels • Flexible approach, able to work outside of normal working hours when requested • Strong time management/multi tasking & organisational skills • Good communication with customers, colleagues and related 3rd party vendors • A valid CCNP/CCNA, JNCIP certification, IoT /mobile networking experience will be an advantage • Significant experience in implementing and troubleshooting network or PC/server throughout OSI 7 layers • Strong work ethic and reliable time keeping and attendance All applicants must have the right to work in the UK as the Company is not able to offer visa support. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Role Overview The Change Manager will report directly to Business Change Lead . In this role, you will be responsible for: Key Responsibilities: Managing Change: With a key focus on people change, and ensuring that colleagues impacted by change are ready, willing and able to commit to the change, adopting new ways of working, and transitioning to BAU effectively, is essential to this role Leadership and Delivery: Provide effective leadership in change management, assist in the development of a clear vision and standards, and directly support the capability building of change management principles at a leadership level and build strong internal and external networks. Building Networks: This role is working on high impacting and far reaching projects, building strong networks and being able to influence direction of change to ensure value generation through adoption of change is maximised Business Case Support: knowledge of creating and building business cases is a desirable skill (but not essential) ensuring that the people side of change is considered equally to the delivery of new products within the organisation, and at the beginning of the journey from idea to delivery Change Management Community of Practice: : Collaborate with key stakeholders at all levels to develop and progress business change / change management across the organisation building MaPS change management maturity Change Planning: Own the change plan for the project and contribute to the overall project plans for key strategic projects, sometimes working to demanding timelines within complex change projects. Operational Readiness: Manage operational readiness criteria and lead the go-live decision process in collaboration with the Project Managers, project boards, SRO's and business end-users. Benefits Management: Oversee benefits realisation and understand the impact of Business Change activities on Benefits Management, supporting colleagues post go-live reinforcing the new ways of working to sustain change and realise benefits Change Communication: Incorporate Business Change communications requirements into the project communications plan and provide content for related communications both internally and externally Stakeholder Management: Manage stakeholder engagement, ensuring it meets Business Change requirements and act as the point of contact for senior/strategic stakeholders. Guidance and Support: Provide direction and guidance to the across the change portfolio as required. You will need to demonstrate the following skills and experience. To excel in this role, you will need to demonstrate: Significant experience in applying business change methodology within a formal project and programme environment. Proven track record of delivering change within customer-facing operations and remote access/telephony services. Strong skills in stakeholder engagement, risk and issues management, and benefits realisation. Comprehensive understanding of all stages and elements of a programme and project lifecycle including planning, scheduling, resource management, governance, assurance, and business case development. Proficiency in using a range of change management frameworks and methodologies depending on project needs to ensure outcomes are sustained through the adoption of new ways of working Awareness of solutions development and budgeting and cost management. About Us The Money and Pensions Service (MaPS) is based in Bedford, in a recently renovated modern office. This is a wonderful opportunity for you to become an integral part of a dynamic organisation, working to help people across the UK.At the heart of the Money and Pensions Service are our values - caring, connecting, and transforming, which are the foundation of our success. They permeate every area of our work and define all our business relationships and the way we work with each other. We're not only looking for the best people to come and work for us, but we need people who align themselves with our values: Caring We care about our colleagues and the people whose lives we are here to transform. Connecting We will transform lives through our ability to make positive connections. Transforming We are committed to transforming lives and making a positive societal impact. Our Inclusive Working Environment By fostering our values, we are immensely proud of the inclusive working environment that we have created. The diversity of our people is a strength that we embrace and wish to build upon, so we are committed to attracting people of all backgrounds. We work hard to ensure that we have a progressive approach to inclusion, equity, and belonging. We really do want our colleagues to "bring their whole selves to work."Our colleague and ally networks encompass LGBTQ+, neurodiversity, women's health, men's health, ethnicity, and diversity. What We Offer Generous Annual Leave - 30 days plus Bank Holidays Pension scheme - contributions matched 2 to 1 (up to 10% of your salary) Interest-free loan for season tickets for buses and trains Cycle to work Scheme Subsidised eye tests & flu jabs Life assurance scheme Give as you earn scheme Employee assistance programme (EAP) PAM Assist and PAM Life scheme (Wellbeing) Enhanced family and sick pay Paid volunteering (2 days a year) Recognition Scheme Discounts portal to numerous retailers Flexible Working At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per