Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Jun 13, 2026
Full time
Business Development Executive Financial Markets Entry level Full time Office based Non-advisory role Graduates welcome £26,500 starting £27,500 after probation Performance-based commission in line with responsible sales practices and regulatory standards One week fully paid training upon successful first interview Are you ready to build a career from day one? We are looking for ambitious and driven individuals who are ready to develop within a fast-paced, regulated financial services environment. A background in finance is not a requirement for this role. That said, candidates who are familiar with financial markets, products, or terminology often find they settle into the role more quickly. If you have studied finance or a related field, this is where that knowledge starts to work for you. This is a client-facing, non-advisory role. You will communicate with clients daily, build professional relationships, and provide general information about our financial products and platform. All client communications are conducted in a fair, clear, and non-misleading manner, in full accordance with FCA regulatory standards. Employees in this role do not provide financial advice. Key responsibilities Client engagement. Maintain proactive and professional communication with clients via telephone and email, establishing rapport and understanding their informational needs in relation to our products and services. Product information. Provide clear, fair, and balanced general information about our financial instruments, platform features, and educational materials. All information is provided in a non-advisory capacity and must include appropriate risk disclosure in line with FCA requirements. Relationship management. Build and maintain professional client relationships by delivering a consistent standard of service, responding to enquiries promptly, and ensuring clients are treated fairly at all times. Compliance and conduct. Adhere to all regulatory requirements and internal compliance standards throughout every client interaction, including accurate record-keeping, appropriate risk disclosure, and client suitability escalation. Continuous development. Stay current with industry developments, product changes, and regulatory updates through structured in-house training and ongoing professional development. What we are looking for Previous experience in a client-facing, customer service, or financial services role is advantageous but not essential Strong verbal and written communication skills, with the ability to present information clearly and accurately A professional and composed telephone manner Resilience, self-motivation, and the ability to work consistently under pressure A conscientious approach to performance targets within a structured, compliant framework Proficiency in standard computer applications and CRM systems A demonstrated commitment to ethical conduct, client care, and regulatory compliance What to expect We believe in being transparent with all candidates. This is a performance-based role within a structured, target-driven environment. You will encounter challenges including client objections and demanding performance expectations. Success in this role requires consistency, professionalism, and the ability to maintain composure under pressure. This role is not suited to everyone, and that is intentional. We seek individuals who understand the demands of a regulated, performance-based environment and are motivated by structured professional growth and long-term career development. Training and selection process Our recruitment process is designed to identify candidates who are the right fit for the role and for a regulated financial services environment. Candidates who are successful at the first stage interview will be invited to attend a one-week, fully paid training programme Training covers an introduction to the role, systems, client communication standards, and regulatory and compliance requirements as set out by the FCA The training period also serves as a mutual assessment of suitability before a formal offer of employment is made For those who are the right fit, the opportunity is significant Those who meet performance standards and demonstrate the right professional attitude do not simply retain their position. They progress. Fortrade promotes from within, conducts annual salary reviews, and provides high performers with the kind of career development and exposure that extends well beyond this role. Whether your objective is a senior position, a broader career in regulated financial services, or a credible track record in a compliant environment, this role provides a genuine foundation for those willing to commit to it. Employee benefits One week of fully paid in-house training, including regulatory and compliance training, following a successful first interview Performance-based commission structure earnings vary depending on individual results and are in line with responsible sales practices Weekly and monthly incentive vouchers for top performers Annual salary review and incremental increases Fast-track progression opportunities internal promotion is actively supported Contributory pension scheme Employee wellbeing programme Free on-site parking If you are ready to build your career within a regulated financial services environment and are confident in your ability to meet the expectations of this role, we would like to hear from you. Fortrade Ltd is authorised and regulated in the UK by the Financial Conduct Authority (FCA). This is a non-advisory role; employees do not provide financial advice. CFD trading involves a significant risk of loss and may not be suitable for all investors.
Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on (phone number removed) for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 13, 2026
Full time
Your new company You will be joining a growing and forward-thinking professional services organisation with a strong presence across the UK and Ireland. Known for its collaborative culture and modern approach, the business works closely with SMEs to provide trusted financial and advisory services.With continued growth and investment in people, the finance function plays a key role in maintaining strong client relationships and supporting business performance. They are now looking to appoint a Credit Controller to join their Cardiff team on a hybrid basis. Your new role As a Credit Controller, you will play a key role in managing client accounts and ensuring the timely collection of outstanding debt, while maintaining strong client relationships.Your responsibilities will include: Managing and monitoring outstanding balances across client accounts Chasing overdue payments via phone, email, and written communication Negotiating payment plans with customers where required Allocating payments and reconciling customer accounts Investigating and resolving payment discrepancies and queries Supporting monthly reporting on aged debt, cash flow, and payment trends Working closely with internal teams to resolve credit-related issues Ensuring processes align with company credit control policies and procedures This is a hands-on and relationship-focused role, offering exposure to both transactional processes and stakeholder engagement. What you'll need to succeed Previous experience in credit control, accounts receivable, or collections Strong understanding of debt collection and credit management processes Excellent communication and negotiation skills Ability to handle difficult conversations professionally Strong attention to detail and organisational skills Good working knowledge of Excel and finance systems What you'll get in return Competitive salary Hybrid working model 25 days annual leave + bank holidays Buy/sell holiday scheme (up to 30 days) Christmas business closure Life assurance (4x salary) Enhanced pension and family leave policies Employee Assistance Programme Access to a flexible benefit platform (health, dental, cycle to work etc.) Supportive and collaborative working environment What you need to do now If you're interested in this role, please click 'Apply Now' or contact at Hays Accountancy & Finance on (phone number removed) for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 13, 2026
Seasonal
Temporary Customer Service Advisor Brentwood, Essex 12.75 per hour 6 week assignment to start ASAP Monday - Friday, 9am-5pm Duties: Working as part of large team you will liaise with customers, updating information on the in-house database You will forward feedback emails to customers and log responses You will respond to enquiries and queries by phone and email To be considered for this role: You must be confident talking to customers over the telephone You must be available to work for the next 6 weeks without substantial absences Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Jun 13, 2026
Full time
Investment Management Administrator Central Manchester Salary up to £30,000 NJR Recruitment are working in Partnership with a Fund Manager who champions the North of England, Northern Ireland and Scotland's ecosystem and wider economy. Based in central Manchester, our client is now looking to recruit an additional 'Client Services Executive' to join their growing team. The primary purpose of the role is to provide support for clients, financial advisers, and internal teams, ensuring that an excellent service is maintained. Responsibilities Deliver an efficient and professional service for all customers and financial advisers Management and administration of all client administration processes, for the lifecycle of all investments, from onboarding to withdrawal Input and maintain accurate records on our back-office system, as well as maintaining the online investor portal Answer incoming calls, taking the initiative to deal with enquiries raised by clients and their financial advisors Provide daily administration support both internally and externally, building relationships and maintaining regular contact with stakeholders Skills & Experience Required Previous experience in a client facing role, preferably within an FCA regulated investment manager or financial adviser firm Strong knowledge of Microsoft 365 programmes is essential, in particular Microsoft Excel Good organisation skills, with an ability to prioritise your workload and meet deadlines, whilst remaining flexible Excellent verbal and written communication skills, ideally with experience of dealing with financial intermediaries and their clients. Takes personal responsibility for consistently delivering high quality work If you come from an FCA background and have knowledge of various products then please send through a copy of your CV to the NJR team. NJR 16752
Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme We have been instructed on an executive search for a Managing Director. This is an opportunity to lead and scale a profitable, specialist professional services consultancy operating within risk, compliance, and technology advisory services. This is a high-impact leadership role for a commercially astute Managing Director who understands how to grow founder-led professional services businesses and build scalable, operationally mature organisations. The business has established strong recurring revenues, a loyal customer base, and a respected position within a specialist and evolving market. Following sustained growth and increasing demand across technology-led advisory and assurance services, the shareholders are now focused on accelerating commercial maturity, operational scalability, and long-term enterprise value. They are looking for a proven operator - someone who has successfully scaled consultancy or professional services environments before and is ready to do it again. The business sees significant future growth potential through service expansion, commercial optimisation, technology-enabled solutions, and operational scalability. What do we need from you? We are looking for a commercially driven Managing Director with a track record of scaling professional services or consultancy organisations through periods of growth and operational change. You will bring: Proven experience growing and professionalising founder-led consultancies or specialist services businesses Strong commercial acumen with experience driving revenue growth, improving sales performance, and increasing recurring revenues The ability to build operational structure, leadership accountability, KPIs, and scalable delivery functions Experience operating within professional services, consultancy, technology advisory, governance/risk/compliance, SaaS-enabled services, or adjacent markets A strong understanding of the challenges involved in scaling consultancy teams consistently and efficiently Experience leading through ambiguity, growth phases, and evolving market conditions A visible and hands-on leadership style with strong communication and stakeholder management capability Highly desirable: Experience scaling technology-enabled or compliance-led service offerings Exposure to AI, automation, governance tooling, or scalable consulting models Experience developing new service lines, product strategies, or recurring revenue models The Role As Managing Director, you will take operational ownership of the business and lead its next phase of commercial and organisational growth. Working closely with the shareholders and leadership team, your focus will include: Driving the commercial strategy and accelerating sustainable revenue growth Improving consistency, scalability, and efficiency across consultancy delivery teams Developing stronger sales and marketing capability and refining go-to-market strategy Identifying opportunities for new products and services that complement the current offering Driving the adoption and commercial usage of AI and automation capabilities across the business Building operational discipline, reporting structures, KPIs, and accountability frameworks Creating a more scalable, commercially mature, and transferable organisation Leading strategic planning and long-term value creation initiatives This role requires a highly visible leader who is comfortable operating within an entrepreneurial environment and capable of balancing commercial growth with operational discipline. Why join? Opportunity to lead a respected, profitable consultancy through its next growth phase Strong recurring revenue base and established customer relationships Significant opportunity to scale technology-enabled and advisory service offerings EMI equity participation and long-term value creation opportunity High level of influence, autonomy, and board visibility Opportunity to shape strategy, growth, and operational maturity within a specialist market Package 120,000- 140,000 base salary EMI equity scheme Long-term incentive opportunity If you are a commercially driven operator with experience scaling professional services businesses and leading through growth, transformation, and operational change, we would welcome a confidential conversation. You can contact Dominic Brown by sending your CV Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme
Jun 13, 2026
Full time
Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme We have been instructed on an executive search for a Managing Director. This is an opportunity to lead and scale a profitable, specialist professional services consultancy operating within risk, compliance, and technology advisory services. This is a high-impact leadership role for a commercially astute Managing Director who understands how to grow founder-led professional services businesses and build scalable, operationally mature organisations. The business has established strong recurring revenues, a loyal customer base, and a respected position within a specialist and evolving market. Following sustained growth and increasing demand across technology-led advisory and assurance services, the shareholders are now focused on accelerating commercial maturity, operational scalability, and long-term enterprise value. They are looking for a proven operator - someone who has successfully scaled consultancy or professional services environments before and is ready to do it again. The business sees significant future growth potential through service expansion, commercial optimisation, technology-enabled solutions, and operational scalability. What do we need from you? We are looking for a commercially driven Managing Director with a track record of scaling professional services or consultancy organisations through periods of growth and operational change. You will bring: Proven experience growing and professionalising founder-led consultancies or specialist services businesses Strong commercial acumen with experience driving revenue growth, improving sales performance, and increasing recurring revenues The ability to build operational structure, leadership accountability, KPIs, and scalable delivery functions Experience operating within professional services, consultancy, technology advisory, governance/risk/compliance, SaaS-enabled services, or adjacent markets A strong understanding of the challenges involved in scaling consultancy teams consistently and efficiently Experience leading through ambiguity, growth phases, and evolving market conditions A visible and hands-on leadership style with strong communication and stakeholder management capability Highly desirable: Experience scaling technology-enabled or compliance-led service offerings Exposure to AI, automation, governance tooling, or scalable consulting models Experience developing new service lines, product strategies, or recurring revenue models The Role As Managing Director, you will take operational ownership of the business and lead its next phase of commercial and organisational growth. Working closely with the shareholders and leadership team, your focus will include: Driving the commercial strategy and accelerating sustainable revenue growth Improving consistency, scalability, and efficiency across consultancy delivery teams Developing stronger sales and marketing capability and refining go-to-market strategy Identifying opportunities for new products and services that complement the current offering Driving the adoption and commercial usage of AI and automation capabilities across the business Building operational discipline, reporting structures, KPIs, and accountability frameworks Creating a more scalable, commercially mature, and transferable organisation Leading strategic planning and long-term value creation initiatives This role requires a highly visible leader who is comfortable operating within an entrepreneurial environment and capable of balancing commercial growth with operational discipline. Why join? Opportunity to lead a respected, profitable consultancy through its next growth phase Strong recurring revenue base and established customer relationships Significant opportunity to scale technology-enabled and advisory service offerings EMI equity participation and long-term value creation opportunity High level of influence, autonomy, and board visibility Opportunity to shape strategy, growth, and operational maturity within a specialist market Package 120,000- 140,000 base salary EMI equity scheme Long-term incentive opportunity If you are a commercially driven operator with experience scaling professional services businesses and leading through growth, transformation, and operational change, we would welcome a confidential conversation. You can contact Dominic Brown by sending your CV Managing Director / Yorkshire / 120k- 140k + EMI Equity Scheme
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join our client as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About the Organisation Our client is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through their doors every year. They are committed to employing high quality people who are ambitious to succeed and support their exciting plans for the future, whilst delivering an outstanding service for their customers. They understand that their employees are their most important asset when it comes to providing the best service possible to their customers. They therefore operate with a one team mentality, to enable them to do the right thing and ultimately be the best in what they do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help our client build the future of people management at one of the UK's fastest-growing airports. REF-
Jun 13, 2026
Full time
Human Resources Advisor (12 Months FTC) Shape the future of people management at one of the UK's fastest-growing airports Join our client as HR Advisor and become the trusted partner managers turn to for complex people challenges. You'll drive meaningful change across departments while building your expertise in a dynamic, fast-paced environment. This is a 12 Month Fixed Term Contract covering Maternity Leave About the Organisation Our client is one of the fastest growing regional airports in the UK, welcoming over 4 million passengers through their doors every year. They are committed to employing high quality people who are ambitious to succeed and support their exciting plans for the future, whilst delivering an outstanding service for their customers. They understand that their employees are their most important asset when it comes to providing the best service possible to their customers. They therefore operate with a one team mentality, to enable them to do the right thing and ultimately be the best in what they do. What you'll be doing HR Advisory & Support Provide first-line HR support to managers, coaching them on employee relations issues Deliver comprehensive HR advice to help achieve corporate objectives Support managers to improve key people metrics including absence, performance and retention Collaborate with stakeholders on performance management and skills development processes Employee Relations Guide managers through grievance, disciplinary and absence management processes Provide employment law advice, ensuring compliance and fair treatment Coordinate occupational health services to improve wellbeing across the business Support consultation and negotiation meetings as required Performance & Development Ensure effective use of performance management approaches organisation-wide Support managers dealing with underperformance situations Create and deliver business projects to meet departmental objectives Monitor and produce key HR metrics data What you'll bring Previous experience working in an HR environment Employment law knowledge Strong employee relations experience Experience providing high-quality advice to managers on people matters Strong stakeholder management and communication skills Ability to work in a fast-paced environment managing multiple priorities Proficiency in Microsoft Office and HR systems CIPD Level 5 qualification or equivalent experience (desirable) Due to security checks required for this role, all candidates will be subject to a basic criminal record check and must be able to provide a continuous five-year checkable work history. In addition, further checks may apply. What we will offer in return Competitive Salary Discretionary bonus Free onsite parking Electric Vehicle Scheme Pension scheme Life Assurance Brand new shiny, top of the range office Cycle to work scheme Free lounge access Onsite discounts Friendly work environment Employee Assistance programme Genuine career opportunities Ready to make your mark in a role where your HR expertise directly impacts business success? Apply now and help our client build the future of people management at one of the UK's fastest-growing airports. REF-
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Jun 13, 2026
Full time
Principal Social Worker (Children's) Cornwall isn't just a fantastic place to live - it's an inspiring place to grow your social work career. Fresh from our 'Good with Outstanding features' Ofsted judgement (July 2024), we're a service on the rise: ambitious, bold and focused on delivering real impact for children and families. Our transformed Family Help model brings together the best of Early Help and Child in Need practice, codesigned with practitioners to deliver more effective, truly child centred support. We're investing where it counts: our specialist Parent Assess team delivers high quality inhouse assessments, and every Family Help Team is strengthened by an Integrated Family Domestic Abuse Support Advisor and dedicated clinical psychology input, ensuring a confident response to domestic abuse and complex needs. We champion meaningful family participation through Family Group Conferencing, Family Led Meetings and consistent use of genograms and ecomaps. Families also benefit from our award winning Family Information Service, a strengthened parenting offer and one of the best care leaver services in the country. Ofsted recognised the strength of our culture and approach: "Senior leaders and politicians are relentless in their drive to continue to improve the lives of Cornwall's children and families Staff's care, commitment and child focused approach shine through." - Ofsted, July 2024 Cornwall offers forward thinking social work in a place where wellbeing comes first. With stunning coastlines, strong communities and a culture that values balance and professional pride, this is a service where practitioners thrive - and where your leadership will shape the future of children's services. The Role Research (CCInform 2026) shows that many social workers feel their only progression route is through management with few senior opportunities for those who want to remain in direct practice. Our Principal Social Worker role changes that. This is a specialist practice leadership position, paid at Team Manager level, designed for experienced practitioners who want to influence practice quality while staying close to children, families and frontline work. As a Principal Social Worker, you will hold a small caseload of direct work, deputise for your Team Manager, and play a key role in developing the skills, confidence and professional curiosity of your team. You'll be supported by a comprehensive core learning offer and a clear qualification and career pathway, giving you the structure and space to continue developing your expertise. We value continuous learning and recognise its impact on outcomes - with progression and rewards that reflect your contribution. Roles are available in teams across the county, including Family Help, Children in Care, Kinship, Family Plus, and the Disabled Children & Therapy Service. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. What You'll Need to Succeed A recognised social work qualification and Social Work England registration 60 Master's level post qualifying credits (with support towards a further 60 academic credits) At least 5 years post qualification experience in children's social work Strong practice expertise grounded in evidence informed approaches A passion for relationship based practice and developing others Excellent reflective skills, with the ability to lead and influence practice and develop others We welcome applications from experienced registered practitioners returning to social work. What We Offer We recognise the difference you make - and we support you every step of the way. Competitive salary equivalent to Team Manager level £4,000 welcome bonus and generous relocation package (eligibility applies) Lease car scheme Flexible working options, including hybrid and part time 26 days annual leave (rising with service) plus bank holidays High quality supervision and a culture of professional curiosity Our excellent learning and development offer Practice Educator support from our dedicated team Access to Community Care Inform and Research in Practice Payment of Social Work England registration fees
Patchway, Bristol £27,000 basic salary (OTE up to £34,000) Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Patchway. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an outstanding customer journ click apply for full job details
Jun 13, 2026
Full time
Patchway, Bristol £27,000 basic salary (OTE up to £34,000) Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Patchway. This is an excellent opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an outstanding customer journ click apply for full job details
Customer Service Advisor Out of Hours Team, Corporate Hub Location: Customer Service Centre, Lancaster House, Lincoln 20 hours, 12 weeks Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential! Where will I work? Our offices are based in Lincoln City Centre at Lancaster House. What hours will I work? Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 What training will I be given? You will be given a full Induction and relevant training aligned to your role and ongoing development.
Jun 13, 2026
Contractor
Customer Service Advisor Out of Hours Team, Corporate Hub Location: Customer Service Centre, Lancaster House, Lincoln 20 hours, 12 weeks Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children's Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people's lives - whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work. The Opportunity We are currently recruiting Customer Service Advisors for our Out of Hours Service on the Lincolnshire County Council contract; you will be the first point of contact for emergency calls relating to Adult's and Children's Social Care. You will be dealing with calls from professionals (e.g. Police and Health Services), and from Members of the Public. The calls will be of a sensitive nature, and you will be required to gather and process information efficiently and accurately. As well as Social Care calls, you will also take calls about District Council Services (e.g. Council Housing Repairs) and other local services including Libraries and Heritage enquiries. If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you! About you To be a successful Out of Hours Customer Service Advisor you will have a passion for delivering excellent customer service and excellent communication skills. Due to the working hours, we require candidates to be flexible and willing to work evenings, weekends and overnight. Good IT skills with a competency in using Microsoft Office and Windows is also essential! Where will I work? Our offices are based in Lincoln City Centre at Lancaster House. What hours will I work? Shifts include working overnight (12 midnight until 8am), evenings, weekend working including all public holidays. Core hours are Monday-Thursday 17:30-08:00 & Friday to Monday 17:30-08:00 What training will I be given? You will be given a full Induction and relevant training aligned to your role and ongoing development.
Summary: Are you a natural communicator who loves helping others grow? Do you want to be the driving force behind a smoother, better experience for our customers? We're looking for a Customer Journey Support Specialist to join our team in Snodland and help us make a real splash during our Smart Meter rollout. Whether you're looking for a role where your expertise truly carries weight, or a technical specialist who enjoys unpicking complex processes, this role is for you. You'll be our in-house training expert, bridging the gap between customer feedback and operational excellence. It's about more than just teaching; it's about having the autonomy to identify what's not working and the influence to fix it. You'll spend your time shaping how our teams interact with customers, ensuring every meter installation is a positive experience and helping us maintain a top-tier C-MeX position. Main responsibilities: Develop and deliver comprehensive training programs for customer-facing teams, focusing on the operational process for meter exchanges, new processes, and best practices for customer interaction, ensuring high-quality, consistent service delivery in the field and over the telephone. Support the review and detailed process mapping of customer journeys, proactively identifying inefficiencies and pain points. Design and implement agreed core principle and process changes to improve operational efficiency and reduce customer effort. Understand lessons learnt and continuously review and improve the customer journey. Systems integration both internally and externally to ensure the customer journeys are providing clear and valuable data outputs and a seamless performance for the future whilst ensuring existing performance levels are maintained. Actively solicit, capture, and analyse customer feedback via face-to-face, telephone, and written channels. Translate these diverse insights into a prioritised roadmap of actionable initiatives aimed at improving the customer experience and reducing complaint. Organise and deliver 'pop-up' customer support and advisory sessions at various locations. Provide on-site face-to-face customer support, including interacting with customers as installation partners fulfil meter exchanges/installations, capturing real-time feedback and resolving issues. Partner closely with internal teams (e.g., operations, leakage, water efficiency) to ensure process changes and user experience align with the overall customer journey. Ensure robust testing supports process changes through the testing team. Influence and work with stakeholders to secure buy-in and successful delivery of customer-centric changes. Define, track, and report on key customer experience and support metrics (e.g., first-contact resolution rate, complaint volume) demonstrating the impact of training and process improvements. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Training/Coaching, Business Analysis, or a related field is desirable. Proven experience in delivering effective training and coaching to customer-facing teams. Excellent analytical skills with the ability to gather, synthesise, and translate customer feedback (qualitative and quantitative) into actionable process improvements. Proficiency with analytics tools (e.g., Survey Monkey, Google Analytics, Mixpanel, Amplitude) and customer feedback platforms. Exceptional communication, presentation, and interpersonal skills for training, stakeholder engagement, and direct customer interaction. A deeply empathetic and customer-first mindset, with a passion for problem-solving. Proactive, adaptable, and able to influence and lead without direct authority. Demonstrable experience in developing and delivering customer service, operational or process training programs. Proven experience in mapping, analysing, and improving business processes to enhance customer experience. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience in coordinating and managing 'pop-up' or mobile support initiatives is advantageous. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)
Jun 13, 2026
Full time
Summary: Are you a natural communicator who loves helping others grow? Do you want to be the driving force behind a smoother, better experience for our customers? We're looking for a Customer Journey Support Specialist to join our team in Snodland and help us make a real splash during our Smart Meter rollout. Whether you're looking for a role where your expertise truly carries weight, or a technical specialist who enjoys unpicking complex processes, this role is for you. You'll be our in-house training expert, bridging the gap between customer feedback and operational excellence. It's about more than just teaching; it's about having the autonomy to identify what's not working and the influence to fix it. You'll spend your time shaping how our teams interact with customers, ensuring every meter installation is a positive experience and helping us maintain a top-tier C-MeX position. Main responsibilities: Develop and deliver comprehensive training programs for customer-facing teams, focusing on the operational process for meter exchanges, new processes, and best practices for customer interaction, ensuring high-quality, consistent service delivery in the field and over the telephone. Support the review and detailed process mapping of customer journeys, proactively identifying inefficiencies and pain points. Design and implement agreed core principle and process changes to improve operational efficiency and reduce customer effort. Understand lessons learnt and continuously review and improve the customer journey. Systems integration both internally and externally to ensure the customer journeys are providing clear and valuable data outputs and a seamless performance for the future whilst ensuring existing performance levels are maintained. Actively solicit, capture, and analyse customer feedback via face-to-face, telephone, and written channels. Translate these diverse insights into a prioritised roadmap of actionable initiatives aimed at improving the customer experience and reducing complaint. Organise and deliver 'pop-up' customer support and advisory sessions at various locations. Provide on-site face-to-face customer support, including interacting with customers as installation partners fulfil meter exchanges/installations, capturing real-time feedback and resolving issues. Partner closely with internal teams (e.g., operations, leakage, water efficiency) to ensure process changes and user experience align with the overall customer journey. Ensure robust testing supports process changes through the testing team. Influence and work with stakeholders to secure buy-in and successful delivery of customer-centric changes. Define, track, and report on key customer experience and support metrics (e.g., first-contact resolution rate, complaint volume) demonstrating the impact of training and process improvements. You'll need: Skills / Qualifications / Experience Educated to A level standard or equivalent with greater relevant experience. A qualification in Training/Coaching, Business Analysis, or a related field is desirable. Proven experience in delivering effective training and coaching to customer-facing teams. Excellent analytical skills with the ability to gather, synthesise, and translate customer feedback (qualitative and quantitative) into actionable process improvements. Proficiency with analytics tools (e.g., Survey Monkey, Google Analytics, Mixpanel, Amplitude) and customer feedback platforms. Exceptional communication, presentation, and interpersonal skills for training, stakeholder engagement, and direct customer interaction. A deeply empathetic and customer-first mindset, with a passion for problem-solving. Proactive, adaptable, and able to influence and lead without direct authority. Demonstrable experience in developing and delivering customer service, operational or process training programs. Proven experience in mapping, analysing, and improving business processes to enhance customer experience. Direct experience in a customer support environment, including face-to-face interaction, telephone support, and managing customer feedback channels. Experience in coordinating and managing 'pop-up' or mobile support initiatives is advantageous. Experience with using customer data, insights, and feedback to inform decisions and drive improvements. Experience working with and influencing a wide range of stakeholders, from senior management to cross-functional teams, to secure buy-in for customer-centric changes. Experience in utilities, preferably the water industry is advantageous. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)
We are recruiting for a HR Advisor for a leading Aerospace organisation based in Belfast. Responsibilities Master HR processes and provide support to the HR team: Provide day-to-day HR support, including the deployment of major HR campaigns across HRBP, Resourcing, Reward, Learning and Development. Drive continuous improvement through a data-driven approach, ensuring cross-country and cross-division data consistency. Coordinate data to ensure quality and timely reporting, providing qualitative analysis on HR topics Support and advise managers on disciplinary and grievance processes and case management. Manage regular enquiries related to HR policies and processes that require support beyond self-service. Provide HR support to recruitment, selection, and generalist HR support for Talent Management activities. Alert HRBPs on potential HR risks by gathering and analyzing data (e.g., absenteeism, E&C training completion, time management). Essential Post Graduate Qualification in HR or similar relevant discipline. Previous experience in HR, either generalist or HR specialist. Strong IT/Data analytics skills, with a focus on taking reporting methods to the next level to drive evidence-based actions. Comprehensive understanding of HR policies, processes, and systems. Proficiency in Microsoft and Google-suite, especially Sheets/Excel. Desirable CIPD Level 7 Pro-active mind-set and ability to anticipate, address business issues, and offer solutions to managers. Good communication and stakeholder management skills, teamwork, and networking abilities. Ability to convince, to negotiate, and to take initiative. Customer orientation and responsiveness, with a solution mindset. Strong interpersonal skills, self-awareness, and empathy. Building & Managing Relationships capability. Adaptability Pro-active mind-set and ability to anticipate, address business issues and offer solutions to managers, Good communication and stakeholder management skills, teamwork and networking abilities, Ability to convince, to negotiate & to take initiative, Customer orientation & responsiveness, with a solution mindset Building & Managing Relationships capability, Strong interpersonal skills, self-awareness & empathy, This is an umbrella contract, the role is Inside IR35
Jun 13, 2026
Contractor
We are recruiting for a HR Advisor for a leading Aerospace organisation based in Belfast. Responsibilities Master HR processes and provide support to the HR team: Provide day-to-day HR support, including the deployment of major HR campaigns across HRBP, Resourcing, Reward, Learning and Development. Drive continuous improvement through a data-driven approach, ensuring cross-country and cross-division data consistency. Coordinate data to ensure quality and timely reporting, providing qualitative analysis on HR topics Support and advise managers on disciplinary and grievance processes and case management. Manage regular enquiries related to HR policies and processes that require support beyond self-service. Provide HR support to recruitment, selection, and generalist HR support for Talent Management activities. Alert HRBPs on potential HR risks by gathering and analyzing data (e.g., absenteeism, E&C training completion, time management). Essential Post Graduate Qualification in HR or similar relevant discipline. Previous experience in HR, either generalist or HR specialist. Strong IT/Data analytics skills, with a focus on taking reporting methods to the next level to drive evidence-based actions. Comprehensive understanding of HR policies, processes, and systems. Proficiency in Microsoft and Google-suite, especially Sheets/Excel. Desirable CIPD Level 7 Pro-active mind-set and ability to anticipate, address business issues, and offer solutions to managers. Good communication and stakeholder management skills, teamwork, and networking abilities. Ability to convince, to negotiate, and to take initiative. Customer orientation and responsiveness, with a solution mindset. Strong interpersonal skills, self-awareness, and empathy. Building & Managing Relationships capability. Adaptability Pro-active mind-set and ability to anticipate, address business issues and offer solutions to managers, Good communication and stakeholder management skills, teamwork and networking abilities, Ability to convince, to negotiate & to take initiative, Customer orientation & responsiveness, with a solution mindset Building & Managing Relationships capability, Strong interpersonal skills, self-awareness & empathy, This is an umbrella contract, the role is Inside IR35
Amtis professional Ltd
Chelmsley Wood, Warwickshire
Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
Jun 13, 2026
Full time
Security Solutions Engineer - Remote UK Based £48,000 CISCO, FirePower, Cisco ISE, Fortinet, FortiGate, StealthWatch Role Overview We are seeking an experienced and proactive Project focussed Security Solutions Engineer to deliver a range of network and security focused projects across our clients customer base. This role will suit someone with good exposure to Cisco FirePower and security products who is looking to hone in on a career in a career as a Technical Security lead as further certification and training will be provided. This role is heavily centred on Cisco networking and security technologies, with a strong emphasis on Cisco Firepower, Cisco ISE, and broader Cisco security platforms. Experience with Fortinet (FortiGate) firewalls is highly desirable. The successful candidate will combine hands on technical expertise with excellent communication and leadership skills, acting as a primary point of contact for stakeholders during project delivery. This is a UK based remote role, offering flexibility while still providing the opportunity to collaborate in person through periodic meetups and customer engagements. PLEASE NOTE YOU MUST E BASED IN THE UK AND HAVE FULL RIGHT TO WORK WITHOUT SPONSORSHIP Key Responsibilities Project & Technical Leadership Lead the technical delivery of network and security projects from design through implementation and handover Act as the lead engineer on complex customer engagements, ensuring solutions are delivered on time and to a high standard Provide technical guidance and mentorship to other engineers involved in project delivery Collaborate closely with project managers, architects, and stakeholders to align technical outcomes with business objectives Network & Security Engineering Implement, and support enterprise grade network and security solutions Deploy, configure, and troubleshoot Cisco Firepower firewalls, including policy configuration, VPNs, and threat protection Implement and maintain Cisco Identity Services Engine (ISE) for network access control, authentication, and authorization Work with Cisco Stealthwatch and other Cisco security tools to provide visibility, monitoring, and threat detection Configure and support FortiGate firewalls where required, including firewall policies, VPNs, and security profiles Produce high quality technical documentation, including designs, implementation guides, and handover documentation Customer Engagement & Communication Serve as a trusted technical advisor to customers, clearly explaining solutions and technical decisions Gather technical requirements and translate them into robust, secure network designs Participate in technical workshops, design reviews, and project update meetings Support occasional onsite work at customer locations in the UK and Europe Required Skills & Experience Essential Strong experience in Cisco network and security environments Proven hands on expertise with: Cisco Firepower (FTD / FMC) Cisco ISE Solid understanding of network security principles, firewalls, VPNs, routing, and switching Experience working in a project based environment, leading or owning technical delivery Excellent verbal and written communication skills Ability to work independently in a remote setting while collaborating effectively with distributed teams Full right to work in the UK and willingness to travel occasionally Desirable Experience with Fortinet / FortiGate firewalls, Knowledge of Cisco Stealth watch and related Cisco security products, Exposure to wider Cisco security technologies (e.g. Secure Firewall, Secure Network Analytics, Umbrella, etc.) Relevant industry certifications such as CCNP Security, CCNP Enterprise, or equivalent Benefits Competitive salary up to £48,000, depending on experience Fully remote UK based role with flexible working All business travel expenses covered from home location Opportunity to work on diverse, technically challenging projects Access to professional development, training, and certification support Supportive and collaborative team environment Why Join Us? This role offers the chance to take ownership of high impact network and security projects while maintaining a healthy work life balance through remote working. You will work with leading technologies, have direct influence on technical decisions, and play a key role in shaping secure network solutions for customers across the UK and Europe.
Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors, and the External Management Agent. Log communal repairs and proactively follow up on updates. Maintain accurate records across housing and document management systems (CD & EDMS) Raise purchase orders and payment requests using finance systems. Prepare resident communications, including letters and newsletters. Support vulnerable residents and manage customer expectations during service delays. Assist with operational and compliance-related projects, including Fire Safety initiatives. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ Level Customer Service qualification or equivalent level of experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. C riteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Experience in a fast-paced environment with unpredictable demand. Ability to listen sensitively and give appropriate advice, referring customers to other services as necessary. Excellent and proven customer service skills with the ability to build and manage effective relationships with a range of businesses, partner organisations and key stakeholders. Experience working with members of the public in a customer service environment. Experience in managing one's own workload. Experience with telephone systems, TEAMS, Outlook and the Internet. Demonstrated strong interpersonal skills ability to communicate clearly and sensitively. Must be able to show empathy, patience and encouragement. Demonstrated ability to work quickly, under pressure and flexibly providing support across different roles where necessary. Strong attention to detail and communication skills. Ability to understand technical information. Must be able to thrive in a fast-paced environment. Full-time office attendance is required for the first 3 months, with remote working options available after review, helping candidates understand the initial work setup and flexibility. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Jun 13, 2026
Contractor
Description We are seeking an experienced and highly organised Customer Services Advisor whose skills can make a real difference in a social housing environment. We value your strong communication skills and attention to detail.The successful candidate will serve as the first point of contact for residents, contractors, and stakeholders, delivering excellent customer service while supporting the housing management team's day-to-day operations. This role is best suited to someone with previous experience within social housing, housing associations, or local authority environments who enjoys structured operational work rather than project-based assignments. Responsibilities Provide a professional front-line customer service experience via phone, email, letter, and in person. Manage and resolve a broad range of resident enquiries at the first point of contact Arrange appointments, coordinate access, and organise meetings Liaise with residents, Managers, contractors, and the External Management Agent. Log communal repairs and proactively follow up on updates. Maintain accurate records across housing and document management systems (CD & EDMS) Raise purchase orders and payment requests using finance systems. Prepare resident communications, including letters and newsletters. Support vulnerable residents and manage customer expectations during service delays. Assist with operational and compliance-related projects, including Fire Safety initiatives. Qualifications Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ Level Customer Service qualification or equivalent level of experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. C riteria for Shortlisting - About You - What We're Looking for in the Ideal Candidate: Experience in a fast-paced environment with unpredictable demand. Ability to listen sensitively and give appropriate advice, referring customers to other services as necessary. Excellent and proven customer service skills with the ability to build and manage effective relationships with a range of businesses, partner organisations and key stakeholders. Experience working with members of the public in a customer service environment. Experience in managing one's own workload. Experience with telephone systems, TEAMS, Outlook and the Internet. Demonstrated strong interpersonal skills ability to communicate clearly and sensitively. Must be able to show empathy, patience and encouragement. Demonstrated ability to work quickly, under pressure and flexibly providing support across different roles where necessary. Strong attention to detail and communication skills. Ability to understand technical information. Must be able to thrive in a fast-paced environment. Full-time office attendance is required for the first 3 months, with remote working options available after review, helping candidates understand the initial work setup and flexibility. Compliance Requirements 3 Years References Willing to engage in the Pre-Engagement Questionnaire and mandatory pre-screening application process. Diamond Blaque Group, a leading public-sector provider, is acting as the employment Business for this vacancy. We are dedicated to fostering an inclusive environment that values diversity and equal opportunity in the workplace.
Role Title: Contract Project Manager (Business Change, Agile Delivery) Full Time Hybrid Working - In Office 2 Days Per Week Pay: 550 - 650 (Umbrella - Inside IR35) Duration: 3 Month Rolling Contract Location: Nottingham Start Date: ASAP Role Summary: This contract role requires an independent, high-impact professional capable of bridging the gap between business change and technology. Operating as an objective and trusted advisor, the successful contract project manager will rapidly assess business needs and working with tech through agile methodologies implement a solution that fits to the target operating model of the business and realises the agreed business benefit. You will be expected to translate complex technical solutions for non-technical stakeholders while actively managing the human and behavioural elements of the project delivery. Key Responsibilities: Agile Delivery Iterative Project Management: Manage the project lifecycle using agile frameworks (such as Scrum or Kanban) and timeboxed sprints (typically 1-4 weeks) to continuously deliver customer value Servant Leadership: Act as a "servant leader" to cross-functional teams, fostering autonomy, self-organization, and collaborative problem-solving Agile Ceremonies & Planning: Facilitate daily stand-ups, sprint planning, and retrospectives to ensure continuous feedback loops and process optimization Business Change Management Agile Change Integration: Execute change management activities iteratively; work within each sprint to understand change impacts, plan communications, and assess training needs Plan, Risk & Issue Management: Actively monitor and manage the end-to-end plan, and risks, assumptions, issues, and dependencies through a daily RAID log Stakeholder Engagement: Develop robust stakeholder communication plans to build a shared vision for change, overcome resistance, and secure buy-in across all levels of the organization Transition & Benefits Realization: Manage the frequent integration of completed technical increments into business-as-usual (BAU) operations, ensuring that the outputs enable the intended business benefits Interim / Contract Expectations Rapid Impact & Accountability: Provide an immediate return on investment by deploying expert skills at short notice, taking full accountability for project success without requiring a long induction process Knowledge Transfer & Exit: Ensure a smooth handover of the service to permanent BAU support teams, transferring key learning and skills before the end of the finite assignment Required Skills & Experience: Proven Track Record: Demonstrable experience successfully delivering complex IT, digital, and technology projects that also have a significant impact on behavioural change and new ways of working Methodology Expertise: Strong practical understanding of agile environments, the software development lifecycle, and transitioning traditional "waterfall" organizations to iterative delivery paces Professional Qualifications: Educated to a degree level with relevant project management or agile certifications (e.g., PRINCE2, APM PMQ, PMP, Scrum Master) Industry Experience: Desirable experience in Utilities Industry Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jun 13, 2026
Contractor
Role Title: Contract Project Manager (Business Change, Agile Delivery) Full Time Hybrid Working - In Office 2 Days Per Week Pay: 550 - 650 (Umbrella - Inside IR35) Duration: 3 Month Rolling Contract Location: Nottingham Start Date: ASAP Role Summary: This contract role requires an independent, high-impact professional capable of bridging the gap between business change and technology. Operating as an objective and trusted advisor, the successful contract project manager will rapidly assess business needs and working with tech through agile methodologies implement a solution that fits to the target operating model of the business and realises the agreed business benefit. You will be expected to translate complex technical solutions for non-technical stakeholders while actively managing the human and behavioural elements of the project delivery. Key Responsibilities: Agile Delivery Iterative Project Management: Manage the project lifecycle using agile frameworks (such as Scrum or Kanban) and timeboxed sprints (typically 1-4 weeks) to continuously deliver customer value Servant Leadership: Act as a "servant leader" to cross-functional teams, fostering autonomy, self-organization, and collaborative problem-solving Agile Ceremonies & Planning: Facilitate daily stand-ups, sprint planning, and retrospectives to ensure continuous feedback loops and process optimization Business Change Management Agile Change Integration: Execute change management activities iteratively; work within each sprint to understand change impacts, plan communications, and assess training needs Plan, Risk & Issue Management: Actively monitor and manage the end-to-end plan, and risks, assumptions, issues, and dependencies through a daily RAID log Stakeholder Engagement: Develop robust stakeholder communication plans to build a shared vision for change, overcome resistance, and secure buy-in across all levels of the organization Transition & Benefits Realization: Manage the frequent integration of completed technical increments into business-as-usual (BAU) operations, ensuring that the outputs enable the intended business benefits Interim / Contract Expectations Rapid Impact & Accountability: Provide an immediate return on investment by deploying expert skills at short notice, taking full accountability for project success without requiring a long induction process Knowledge Transfer & Exit: Ensure a smooth handover of the service to permanent BAU support teams, transferring key learning and skills before the end of the finite assignment Required Skills & Experience: Proven Track Record: Demonstrable experience successfully delivering complex IT, digital, and technology projects that also have a significant impact on behavioural change and new ways of working Methodology Expertise: Strong practical understanding of agile environments, the software development lifecycle, and transitioning traditional "waterfall" organizations to iterative delivery paces Professional Qualifications: Educated to a degree level with relevant project management or agile certifications (e.g., PRINCE2, APM PMQ, PMP, Scrum Master) Industry Experience: Desirable experience in Utilities Industry Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Salisbury. The Service Advisor is responsible for every aspect of a customers after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability click apply for full job details
Jun 13, 2026
Full time
An opportunity has arisen to join us as a Service Advisor at Mercedes-Benz of Salisbury. The Service Advisor is responsible for every aspect of a customers after sales experience. The main purpose of the role is to ensure the efficient operation of your own group of customers, to meet and exceed their expectations and maximise workshop profitability click apply for full job details
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15660
Jun 13, 2026
Seasonal
Customer Relations Advisor Temporary - ongoing with potential to go permanent Do you see yourself as a problem solver? Are you someone who likes to get to the bottom of an issue? Can you make decisions based on facts and findings? Our client is expanding their internal customer relations department further, and whilst it's quite telephone based, this is NOT a call centre environment. If you feel you have the above qualities and want to join an internal customer relations team, we'd love to see a copy of your cv. Main duties will include: Communicating with the client's business partners over the phone, following through on and investigating complaints raised by previous and existing customers. Liaising with your colleagues who organise release of information within the current Data Protection guidelines. Considering possible regulatory breaches or operational incidents which could affect the business or customer. Logging details and updating information on the inhouse systems as they arise for others in the team to review if needed. Recording findings and answering questions raised over the phone as well as email and on-line chat. Keeping an eye out for patterns / trends that might arise and raise awareness to the management team for further investigation. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15660
At Rubix Industrial Services, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving click apply for full job details
Jun 13, 2026
Full time
At Rubix Industrial Services, our Sales Offices are the frontline of our business, where expert knowledge meets exceptional customer service. Acting as a vital hub between our customers, suppliers, and internal teams, the Sales Offices ensure the smooth delivery of products, engineering services, and solutions that keep industry moving click apply for full job details
Billing Advisor Red Recruitment is recruiting a Billing Advisor to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Collections and Billing Advisor, you will be manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Benefits & Package for a Billing Advisor: Salary: Competitive Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of a Billing Advisor: Manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Handle aged debt queries and dispute resolution to minimise outstanding balances Liaise with billing, finance, and collections teams to ensure accurate account balances and timely resolution of financial discrepancies Collaborate with internal teams to find solutions and prevent recurring problems Maintain accurate records of customer interactions, dispute cases, and follow-up actions Identify opportunities to improve customer experience and suggest process enhancements, particularly in billing and collections processes Escalate critical issues to appropriate departments or management when necessary Respond to customer inquiries and complaints through various channels, including phone, email, and chat Investigate and resolve complex customer issues in a timely and efficient manner Key Skills and Experiences of a Billing Advisor: Customer service experience required Strong problem-solving and analytical skills, particularly in reviewing billing discrepancies and financial account issues Experience handling billing disputes and/or aged debt cases within a customer service, finance, or collections environment Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even in high-pressure situations Ability to adapt to changing priorities and multitask effectively Proven ability to negotiate and manage sensitive conversations around outstanding balances while maintaining a positive customer experience If you have the relevant skills and experience as a Billing Advisor required and are interested in joining, please apply now! Red Recruitment (Agency)
Jun 13, 2026
Full time
Billing Advisor Red Recruitment is recruiting a Billing Advisor to join our client, a telecoms and technology company who are recognised as a leader in their field. As a Collections and Billing Advisor, you will be manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Benefits & Package for a Billing Advisor: Salary: Competitive Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Solihull 33 days holiday (including Bank Holidays) Referral Bonus - Recommend a friend Employee Assistance Programme Private Medical Insurance after probation Enhanced Maternity and Paternity pay Salary sacrifice; pension scheme, cycle to work scheme and electric car leasing scheme Key Responsibilities of a Billing Advisor: Manage and resolve billing disputes , including reviewing charges, validating customer claims, and coordinating corrections where necessary Handle aged debt queries and dispute resolution to minimise outstanding balances Liaise with billing, finance, and collections teams to ensure accurate account balances and timely resolution of financial discrepancies Collaborate with internal teams to find solutions and prevent recurring problems Maintain accurate records of customer interactions, dispute cases, and follow-up actions Identify opportunities to improve customer experience and suggest process enhancements, particularly in billing and collections processes Escalate critical issues to appropriate departments or management when necessary Respond to customer inquiries and complaints through various channels, including phone, email, and chat Investigate and resolve complex customer issues in a timely and efficient manner Key Skills and Experiences of a Billing Advisor: Customer service experience required Strong problem-solving and analytical skills, particularly in reviewing billing discrepancies and financial account issues Experience handling billing disputes and/or aged debt cases within a customer service, finance, or collections environment Excellent verbal and written communication Strong problem-solving abilities and analytical thinking to resolve complex customer issues Proven active listening skills to understand customer needs and concerns Experience with customer service software and competent using Microsoft Office Suite for documentation and reporting Patient and composed demeanour, even in high-pressure situations Ability to adapt to changing priorities and multitask effectively Proven ability to negotiate and manage sensitive conversations around outstanding balances while maintaining a positive customer experience If you have the relevant skills and experience as a Billing Advisor required and are interested in joining, please apply now! Red Recruitment (Agency)
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
Jun 13, 2026
Full time
About the role We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. A fantastic opportunity to take the next step into your customer service development and become the best of the best. You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between click apply for full job details
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team click apply for full job details
Jun 13, 2026
Full time
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team click apply for full job details
