We are now looking for a Key Account Manager in the Bristol area to promote innovative technologies for semiconductor manufacturing including gas analysis, leak detection and process software. Working from home, and reporting to the Sales Manager, you will be responsible for providing support and advise to key strategic customers in the Semiconductor sector. In addition to providing support to existing customers you will be responsible for identifying and introducing new customers to your portfolio. Working alongside the EMEA Sales Team you will provide technical support and solution recommendations within OEM and end users. You will also be involved in supporting various marketing activities including trade shows, strategic industry committees, and marketing campaigns. Now is a great time to join this rapidly growing company with new product introductions, and future prospects for career progression. My client offers the opportunity to work in a progressive tech company, along with a strong salary package. Experience: As the successful Key Account Manager, you will come from a similar technical environment, where you have worked with gas analysis and software. Ideally you will have a minimum of 3 years sales experience, and some knowledge of semiconductor / vacuum technologies. Candidates with a strong technical background in these fields and a desire to work more closely with customers in a sales role are welcome to apply. Qualifications: You should have achieved a formal qualification in an Engineering or similar technical discipline. Additional Information: Candidates must be resident in the UK and eligible to live and work in the UK without ever requiring sponsorship. Copies of Passports and Visas will be requested for verification purposes. Candidates must hold a full clean UK driving licence. Salary: £50-70k plus commission, profit share, car Job Term: Permanent / Full Time Skills: Gas Analysis, Software, Leak Detection, Semiconductor, Manufacturing, Vacuum To Apply Direct: Please email your CV and covering letter to Iona Mulligan
Jun 10, 2026
Full time
We are now looking for a Key Account Manager in the Bristol area to promote innovative technologies for semiconductor manufacturing including gas analysis, leak detection and process software. Working from home, and reporting to the Sales Manager, you will be responsible for providing support and advise to key strategic customers in the Semiconductor sector. In addition to providing support to existing customers you will be responsible for identifying and introducing new customers to your portfolio. Working alongside the EMEA Sales Team you will provide technical support and solution recommendations within OEM and end users. You will also be involved in supporting various marketing activities including trade shows, strategic industry committees, and marketing campaigns. Now is a great time to join this rapidly growing company with new product introductions, and future prospects for career progression. My client offers the opportunity to work in a progressive tech company, along with a strong salary package. Experience: As the successful Key Account Manager, you will come from a similar technical environment, where you have worked with gas analysis and software. Ideally you will have a minimum of 3 years sales experience, and some knowledge of semiconductor / vacuum technologies. Candidates with a strong technical background in these fields and a desire to work more closely with customers in a sales role are welcome to apply. Qualifications: You should have achieved a formal qualification in an Engineering or similar technical discipline. Additional Information: Candidates must be resident in the UK and eligible to live and work in the UK without ever requiring sponsorship. Copies of Passports and Visas will be requested for verification purposes. Candidates must hold a full clean UK driving licence. Salary: £50-70k plus commission, profit share, car Job Term: Permanent / Full Time Skills: Gas Analysis, Software, Leak Detection, Semiconductor, Manufacturing, Vacuum To Apply Direct: Please email your CV and covering letter to Iona Mulligan
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Jun 09, 2026
Full time
Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs
Technical Sales Manager - Power Burners Job Summary The Sales Manager will be responsible for developing the power burner business in Europe from initial customer contact through to order and project implementation, supporting the project execution team. You will raise proposals of varying degrees of complexity that may involve small components or multi-million-pound contracts. The COMPANY Our client is a well-established Global manufacturer of power generation/combustion equipment to a variety of industries including petrochemical, power stations, oil & gas, etc. Their market leading comprehensive product range includes thermal oxidizers, burners, flare systems and pollution control equipment. The ROLE An opportunity has arisen for a talented Technical Sales Manager to join their successful team. This role will involve; Implement a sales strategy and drive it through to a successful completion. Identifying business opportunities through initiating customer contact and developing prospects into enquiries. Supporting customers with front end feasibility and study work and evaluation of customer enquiries developing work scopes. This may involve equipment supply or site service activities. Visits to customer plants and site surveys (EMEA region) and problem solving where needed. Developing competitive or innovative solutions to meet customer requirements. Carrying out process and engineering design. Sizing and optimising equipment. Obtaining supplier pricing and preparing project budgets. Liaising with outside salespersons/agents, project engineers, purchasing, logistics and manufacturing. Preparation of written technical and commercial proposals. Reviewing and negotiating commercial terms and conditions. Commercial negotiations /closing orders. Handover of orders to project engineers for execution and Post order support. The CANDIDATE The successful candidate will be a talented professional with experience within a similar environment allied to the desire, ability and confidence to forge a career within a market leading organisation. You will require; The role requires a strong 'all-round' engineer with a strong commercial understanding to evolve enquiries from initial enquiry to proposing technical solutions to negotiating commercial contracts. You will have a technical or engineering qualification - Mechanical or process engineering background, ideally with some practical commissioning or site experience. Experience within the oil and gas industry. Experience of selling projects in both the UK & EMEA. Some experience of combustion equipment would be an advantage but not essential. A knowledge of more than one language would be an advantage. A self-starter with the ability to work on own initiative. Willing to travel both within the UK and Internationally. Typically 2-3-day trips (travel expenses covered in full and additional travel allowance provided). Salary: c. 70K Depending on Experience + Excellent Package PACKAGE includes; Generous Pension Health Care Dental Care Life Insurance Critical Illness Cover Gym Membership Etc. Location: South Lincolnshire, Rutland, North Cambridgeshire This role is commutable from: Cambridge Huntingdon Peterborough Stamford Grantham Newark Nottingham Northampton Leicester Corby Kettering Market Harborough Melton Mowbray Oakham Spalding St. Neots Spalding Bourne Wisbech Sleaford Lincoln Alternative Titles: Sales Manager, Business Development Manager, Technical Sales Manager - Oil, Sales Director - Power Burners, Sales Engineer, Sales Manager - Engineering. Sales Manager - Oil and Gas. Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1 Sales Manager, Business Development Manager, Sales Manager - Oil, Sales Director - Power Burners, Sales Engineer, Sales Manager - Engineering. Sales Manager - Oil and Gas.
Oct 09, 2025
Full time
Technical Sales Manager - Power Burners Job Summary The Sales Manager will be responsible for developing the power burner business in Europe from initial customer contact through to order and project implementation, supporting the project execution team. You will raise proposals of varying degrees of complexity that may involve small components or multi-million-pound contracts. The COMPANY Our client is a well-established Global manufacturer of power generation/combustion equipment to a variety of industries including petrochemical, power stations, oil & gas, etc. Their market leading comprehensive product range includes thermal oxidizers, burners, flare systems and pollution control equipment. The ROLE An opportunity has arisen for a talented Technical Sales Manager to join their successful team. This role will involve; Implement a sales strategy and drive it through to a successful completion. Identifying business opportunities through initiating customer contact and developing prospects into enquiries. Supporting customers with front end feasibility and study work and evaluation of customer enquiries developing work scopes. This may involve equipment supply or site service activities. Visits to customer plants and site surveys (EMEA region) and problem solving where needed. Developing competitive or innovative solutions to meet customer requirements. Carrying out process and engineering design. Sizing and optimising equipment. Obtaining supplier pricing and preparing project budgets. Liaising with outside salespersons/agents, project engineers, purchasing, logistics and manufacturing. Preparation of written technical and commercial proposals. Reviewing and negotiating commercial terms and conditions. Commercial negotiations /closing orders. Handover of orders to project engineers for execution and Post order support. The CANDIDATE The successful candidate will be a talented professional with experience within a similar environment allied to the desire, ability and confidence to forge a career within a market leading organisation. You will require; The role requires a strong 'all-round' engineer with a strong commercial understanding to evolve enquiries from initial enquiry to proposing technical solutions to negotiating commercial contracts. You will have a technical or engineering qualification - Mechanical or process engineering background, ideally with some practical commissioning or site experience. Experience within the oil and gas industry. Experience of selling projects in both the UK & EMEA. Some experience of combustion equipment would be an advantage but not essential. A knowledge of more than one language would be an advantage. A self-starter with the ability to work on own initiative. Willing to travel both within the UK and Internationally. Typically 2-3-day trips (travel expenses covered in full and additional travel allowance provided). Salary: c. 70K Depending on Experience + Excellent Package PACKAGE includes; Generous Pension Health Care Dental Care Life Insurance Critical Illness Cover Gym Membership Etc. Location: South Lincolnshire, Rutland, North Cambridgeshire This role is commutable from: Cambridge Huntingdon Peterborough Stamford Grantham Newark Nottingham Northampton Leicester Corby Kettering Market Harborough Melton Mowbray Oakham Spalding St. Neots Spalding Bourne Wisbech Sleaford Lincoln Alternative Titles: Sales Manager, Business Development Manager, Technical Sales Manager - Oil, Sales Director - Power Burners, Sales Engineer, Sales Manager - Engineering. Sales Manager - Oil and Gas. Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. INAND1 Sales Manager, Business Development Manager, Sales Manager - Oil, Sales Director - Power Burners, Sales Engineer, Sales Manager - Engineering. Sales Manager - Oil and Gas.
The company is founder-led, profitable, and growing. We are hiring for a Revenue Accounting Manager, ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting. We are looking for a professionally qualified accounting leader with expertise in IFRS 15/ASC 606 to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience . The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny. Ideally they will also be familiar with Systems Accounting and able to work effectively with technical teams and software engineers. This is a management position of a team of 6 that will be expected to grow. It requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to the Global Head of Accounting. Key responsibilities Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&A teams to design standard contracts Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy Review and evaluate the revenue recognition impact of non-standard contracts and new products Lead, mentor and develop a team of revenue accounting and systems accounting professionals Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting Develop and maintain effective internal over revenue transactions and reporting Research and write accounting memos on significant revenue recognition and other policy matters Act as the primary liaison with external auditors in matters related to order-to-cash Valued skills and experience An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path CPA, CA or equivalent with excellent technical accounting skills and IFRS experience A detailed understanding of IFRS 15 and relevant rules related to SaaS and services Leadership or management responsibility A track record of going above-and-beyond expectations Experience of software licensing, subscription and services revenue accounting and operations Experience driving revenue recognition and scaling accounting processes in a high-growth environment Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred Experience in a multi-country multi-currency, operations and tax environment Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long
Oct 07, 2025
Full time
The company is founder-led, profitable, and growing. We are hiring for a Revenue Accounting Manager, ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting. We are looking for a professionally qualified accounting leader with expertise in IFRS 15/ASC 606 to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience . The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny. Ideally they will also be familiar with Systems Accounting and able to work effectively with technical teams and software engineers. This is a management position of a team of 6 that will be expected to grow. It requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to the Global Head of Accounting. Key responsibilities Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&A teams to design standard contracts Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy Review and evaluate the revenue recognition impact of non-standard contracts and new products Lead, mentor and develop a team of revenue accounting and systems accounting professionals Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting Develop and maintain effective internal over revenue transactions and reporting Research and write accounting memos on significant revenue recognition and other policy matters Act as the primary liaison with external auditors in matters related to order-to-cash Valued skills and experience An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path CPA, CA or equivalent with excellent technical accounting skills and IFRS experience A detailed understanding of IFRS 15 and relevant rules related to SaaS and services Leadership or management responsibility A track record of going above-and-beyond expectations Experience of software licensing, subscription and services revenue accounting and operations Experience driving revenue recognition and scaling accounting processes in a high-growth environment Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred Experience in a multi-country multi-currency, operations and tax environment Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Oct 03, 2025
Full time
Job Title: Bid Manager Location : Sheffield Salary: Competitive Job type: Full Time, Permanent An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview: To strengthen our revenue growth office, and to assist with meeting our new growth strategy, we are looking for a Bid Manager, who will be supporting and coordinating the qualification and managing a predefined bid management process for all formal tenders the Payments Market division receives across our three regions, North America, EMEA and APAC. Reporting to the Sales Operations Manager, the role of the Bid Manager is to support and coordinate all activities of the deal team, ensuring alignment with all internal and external stakeholders and providing assistance to the deal team to navigate through necessary internal bid processes to meet quality standards, approvals and timelines. You will be able to demonstrate experience with drafting and managing persuasive customer proposals and tender response documents. A successful track record of bid management skills, bringing stakeholders together and driving to high quality outputs that drive revenue growth. It is critical you have a proactive approach and hold people accountable for their contribution, as well as being able to find ways to support the different stakeholders where required. You will be energetic and motivated, with excellent verbal and written communication skills. In your day-to-day you will be working closely with Sales, Sales Engineering, Service Delivery, Service Operations, Compliance, Legal and Finance representatives, following a predefined bid management process and artefacts to hold people accountable. In addition, you will work closely with the RGO team members and regional Sales Ops & Support teams to ensure that everyone adheres to TNS's bid management processes, artefacts and best practices across all regions. Responsibilities: Support the Sales Operations Manager to manage the bid management and associated artefacts Imbed the structured thinking principles into all lines of business, i.e. become our "SCQA Champion" Acting as a point of contact and overall coordinator for the deal team Scheduling and planning internal activities to meet client and internal milestones (including developing and maintaining the work plan) Providing guidance to deal teams around our predefined processes and artefacts Owning / Managing the development of key client deliverables Ensuring TNS' quality standards are met Developing and implementing robust bid management reporting structure Conducting, managing and coordinating appropriate stakeholder meetings and forums. Add to the professional image of TNS towards our new and existing customers Apply structured working methods Prepare concise and clear documentation Develop a bid management knowledge repository Ensure deliverables are finalized on time and of high quality Pro-actively report on deliverable status and progress Consult peers and colleagues where needed to guarantee a high-quality product Be a driver within the blended team to get things done, both professionally as socially Ad hoc tasks as required Measures of Success: Retention and growth of TNS' business Development and progression of bid management capability Performance against timelines and deliverables Client feedback to responses Process improvement Appropriate level of issues management and escalation Provision of timeline reporting and progress updates Experience: Minimum of 5+ years' experience in a similar role, in example pre-sales, sales operations support, bid management. Solid background in sales environment and dealing with sales representatives Advanced communication and grammatical skills Advanced MS Power Point, Excel and Word skills Strong time management & organizational skills Methodical and self-motivated, problems solving Attention to detail with the ability to work in a pressurised environment Experience of problem solving or identifying solutions for client needs Excellent organisational skills Highly developed inter-personal skills Strong influencer skills A "driver", that makes things happen Qualifications: Bachelors Degree preferred If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to be redirected to our website to complete your application for this role. Candidates with the experience or relevant job titles of; Proposal Manager, Tender Manager, RFP Manager, Pursuit Leader, Capture Manager, Deal Manager, BID Specialist, may also be considered for this role.
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
Oct 02, 2025
Full time
Sales & Business Development Manager Location Droitwich Salary 40- 60k per annum negotiable Full time 40 hours per week with some options for flexible working Benefits: Company pension On-site parking Full job description As Sales and Business Development Manager you will play a pivotal role in ensuring the continued success of the company, securing customers with PVD Coating and/or PVD Coating Equipment needs that can be fulfilled with the Company's industry leading product and service range. This role will require the successful applicant to secure profitable business with customers within both new and existing market sectors, offering suitable solutions to meet their requirements. building strong client relationships and collaborating with internal teams to deliver tailored solutions that meet evolving customer needs. Responsibilities Customer identification: Market analysis to identify opportunities. Internal review to establish past and potential future applications for the Company's technology. Generate new leads and RFQs. Conduct comprehensive market analysis to identify emerging opportunities, new sectors and potential strategic partners. Evaluate historical and potential applications for the Company's technology to inform business development strategies. Proactively generate and qualify new leads, nurturing them through the business development pipeline. Develop and implement strategies to penetrate new markets and expand the Company's customer base. Marketing Contribute to the Company's marketing efforts, with ideas and content to generate interest in the Company's range of coatings and equipment. Identify, attend and exhibit at appropriate Tradeshows, Conferences and Industry events, to enhance brand visibility and foster new business relationships. Identify, initiate and develop relationships with key stakeholders, industry influencers and potential partners. Collaborate with the Marketing team to create compelling content and campaigns that drive interest in the Company's products and services. Solution Selling: Work with potential customers to understand their PVD requirements in depth. Offer suitable solutions from the Company's range of equipment and services to meet the customer's requirements. Quotations: Provide timely and accurate quotations in response to customer RFQs. Ensure appropriate follow up of all quotations, with a view to either securing the order, or feedback from the customer. Account Management: Structured management of existing accounts, ensuring customer requirements are being fulfilled. Gain an appropriate understanding of the customer's future needs and expectations. Ensuring the Company's customers are fully informed of the full (and latest) service offerings, with a view to securing further business, whilst also obtaining referrals where appropriate. Reporting: Sales pipeline management and forecasting within company CRM system. Regular updates from customer meetings and discussions. Market and competitor updates. Skills and Qualifications: Degree educated in Engineering, Physics or other technical areas would be preferable, Previous Sales, Business Development or Marketing experience is essential ideally within PVD Coating and/or PVD Coating Equipment. Strong communication and interpersonal skills with the ability to build relationships with new and existing contacts. Solution sales approach. Experience with a CRM system Proficient in Microsoft Office Suite. Personal Attributes: Strong organisational and time-management skills. Highly self-motivated, proactive and results driven. Able to manage multiple priorities and work both independently and collaboratively. Strong ethical standards and professional demeanour. Ability to navigate challenging situations with diplomacy and sensitivity. Please forward your CV & covering letter in the first instance Wright Staff are acting as an employment business in relation to this vacancy.
The company is founder-led, profitable, and growing. We are hiring for a Revenue Accounting Manager, ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting. We are looking for a professionally qualified accounting leader with expertise in IFRS 15/ASC 606 to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience . The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny. Ideally they will also be familiar with Systems Accounting and able to work effectively with technical teams and software engineers. This is a management position of a team of 6 that will be expected to grow. It requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to the Global Head of Accounting. Key responsibilities Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&A teams to design standard contracts Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy Review and evaluate the revenue recognition impact of non-standard contracts and new products Lead, mentor and develop a team of revenue accounting and systems accounting professionals Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting Develop and maintain effective internal over revenue transactions and reporting Research and write accounting memos on significant revenue recognition and other policy matters Act as the primary liaison with external auditors in matters related to order-to-cash Valued skills and experience An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path CPA, CA or equivalent with excellent technical accounting skills and IFRS experience A detailed understanding of IFRS 15 and relevant rules related to SaaS and services Leadership or management responsibility A track record of going above-and-beyond expectations Experience of software licensing, subscription and services revenue accounting and operations Experience driving revenue recognition and scaling accounting processes in a high-growth environment Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred Experience in a multi-country multi-currency, operations and tax environment Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long
Sep 23, 2025
Full time
The company is founder-led, profitable, and growing. We are hiring for a Revenue Accounting Manager, ideally a candidate with a passion for systems accounting, to drive revenue recognition process, decisions, systems and reporting. We are looking for a professionally qualified accounting leader with expertise in IFRS 15/ASC 606 to build scalable contract review and revenue recognition processes. This lead will work across teams including product management, legal, FP&A, sales operations and commercial business systems to align understanding and ensure that the accounting and revenue recognition treatment of contracts and products is straightforward and correct, with a very high level of automation. Perhaps unusually we prefer a leader with deep personal interest in the software and technology industry, and ideally some data analytics and software engineering experience . The Revenue Accounting Manager will ensure the proper application of revenue accounting guidance for public market scrutiny. Ideally they will also be familiar with Systems Accounting and able to work effectively with technical teams and software engineers. This is a management position of a team of 6 that will be expected to grow. It requires confidence in presentation, setting goals, and directing the work of others. We expect to grow a team focused on revenue, with a particular emphasis on systems and automation, that puts us at the top of the leaderboard for clarity, correctness, transparency and speed of reporting as a global tech company. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. It will report to the Global Head of Accounting. Key responsibilities Collaborate with Product Management, Sales Operations, Sales, Legal, and FP&A teams to design standard contracts Drive process and configuration improvements in NetSuite and related systems for end-to-end automation of the revenue life cycle Incorporate industry best practices and emerging technology to raise the bar for reporting speed and accuracy Review and evaluate the revenue recognition impact of non-standard contracts and new products Lead, mentor and develop a team of revenue accounting and systems accounting professionals Assist in month-end revenue close, including reconciliations, fluctuation analysis, and other reporting Develop and maintain effective internal over revenue transactions and reporting Research and write accounting memos on significant revenue recognition and other policy matters Act as the primary liaison with external auditors in matters related to order-to-cash Valued skills and experience An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path CPA, CA or equivalent with excellent technical accounting skills and IFRS experience A detailed understanding of IFRS 15 and relevant rules related to SaaS and services Leadership or management responsibility A track record of going above-and-beyond expectations Experience of software licensing, subscription and services revenue accounting and operations Experience driving revenue recognition and scaling accounting processes in a high-growth environment Experience with ERP, Rev Rec, CRM, CPQ and other relevant software categories - NetSuite and Salesforce preferred Experience in a multi-country multi-currency, operations and tax environment Professional written and spoken English Excellent interpersonal skills, curiosity, flexibility, and accountability Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel twice a year, for company events up to two weeks long
We are seeking several experienced SaaS Customer Success Engineers to support the expansion of our client's Enterprise and Strategic customer accounts. They are a fast-growing company whose award-winning Enterprise Vendor Management (EVM) SaaS Software platform is specifically designed for Vendor Managers to maximise value for money whilst delivering absolute compliance across the supply chain. You will be working with clients across the UK and EMEA, to maximise the adoption and expansion of Enterprise and Strategic customer accounts. Responsibilities: As part of the Customer Success team, work with clients on ensuring digital engagement and adoption on the platform, as well as carry out training for lead users of the client. Support implementation for clients helping them gain a deeper knowledge by collaborating on deliverables such as demonstrations, FAQs, user guides and runbooks/documentation. Work with the Account Management and Customer Success team on potential upsell use cases and opportunities.Meet clients onsite and support workshops on continuous improvement, innovation, and opportunities to expand the use cases to other areas of the client business. Have responsibility in first line support - work directly with Customer Success and Technical Account Management to manage support tickets raised by the client and provide ways to troubleshoot and communicate any issues raised with the Product & Engineering teams, as well as regularly communicate updates to the client. Work closely across Customer Success and Product teams to share insights into the case studies adopted by our clients and understand more about ongoing requirements and upcoming product releases to communicate to our clients. Experience: At least 2 years' experience either in a Customer Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/teams, including engagement with Product and DevOps teams to understand new capabilities. You have a strong understanding of the SaaS industry. Personal skills for being bright, intelligent, and a quick thinker to support immediate client requests and high priority requirements, setting expectations accordingly. Strong client-facing experience for regularly meeting with clients and building a relationship with them. Attention to detail - you have strong technical and problem-solving skills to support complex issues and business cases presented by the client. Experience in running SQL queries and Regular Expression components to support our software solutions. The role offers 80% remote working (offices in SW1, some client travel required) and a comperhensive package including commission and salary and career growth opportunities.
Sep 22, 2025
Full time
We are seeking several experienced SaaS Customer Success Engineers to support the expansion of our client's Enterprise and Strategic customer accounts. They are a fast-growing company whose award-winning Enterprise Vendor Management (EVM) SaaS Software platform is specifically designed for Vendor Managers to maximise value for money whilst delivering absolute compliance across the supply chain. You will be working with clients across the UK and EMEA, to maximise the adoption and expansion of Enterprise and Strategic customer accounts. Responsibilities: As part of the Customer Success team, work with clients on ensuring digital engagement and adoption on the platform, as well as carry out training for lead users of the client. Support implementation for clients helping them gain a deeper knowledge by collaborating on deliverables such as demonstrations, FAQs, user guides and runbooks/documentation. Work with the Account Management and Customer Success team on potential upsell use cases and opportunities.Meet clients onsite and support workshops on continuous improvement, innovation, and opportunities to expand the use cases to other areas of the client business. Have responsibility in first line support - work directly with Customer Success and Technical Account Management to manage support tickets raised by the client and provide ways to troubleshoot and communicate any issues raised with the Product & Engineering teams, as well as regularly communicate updates to the client. Work closely across Customer Success and Product teams to share insights into the case studies adopted by our clients and understand more about ongoing requirements and upcoming product releases to communicate to our clients. Experience: At least 2 years' experience either in a Customer Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company. Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients. Understanding of tracking business metrics, goals, and the pain points of prospective customers. Exposure in working across multiple departments/teams, including engagement with Product and DevOps teams to understand new capabilities. You have a strong understanding of the SaaS industry. Personal skills for being bright, intelligent, and a quick thinker to support immediate client requests and high priority requirements, setting expectations accordingly. Strong client-facing experience for regularly meeting with clients and building a relationship with them. Attention to detail - you have strong technical and problem-solving skills to support complex issues and business cases presented by the client. Experience in running SQL queries and Regular Expression components to support our software solutions. The role offers 80% remote working (offices in SW1, some client travel required) and a comperhensive package including commission and salary and career growth opportunities.
