Customer Administrator - Southampton Full Time Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator. Please see below some of the details regarding the role: Full Time Positions Available Location - City Centre, Southampton Pay Rate - Competitive ( 14.93 per hour) Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing refund requests, responding to customers refund enquiries via email, electronically filing and scanning documents into the internal database and any other ad hoc administration tasks as required. The successful candidate for the customer administrator position will need to have the following skills: Excellent IT skills The ability to learn new systems and processes quickly Strong organisational skills Exceptional attention to detail Professional written communication skills A passion for delivering excellent customer service Shift Pattern You will be working 37 hours a week Monday - Friday, between the hours of 08:00 - 20:00 If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Seasonal
Customer Administrator - Southampton Full Time Adecco UK are currently recruiting on behalf of one of our most prestigious clients for a Customer Administrator. Please see below some of the details regarding the role: Full Time Positions Available Location - City Centre, Southampton Pay Rate - Competitive ( 14.93 per hour) Working as part of the wider Customer Service team the main duties for a Customer Administrator are processing refund requests, responding to customers refund enquiries via email, electronically filing and scanning documents into the internal database and any other ad hoc administration tasks as required. The successful candidate for the customer administrator position will need to have the following skills: Excellent IT skills The ability to learn new systems and processes quickly Strong organisational skills Exceptional attention to detail Professional written communication skills A passion for delivering excellent customer service Shift Pattern You will be working 37 hours a week Monday - Friday, between the hours of 08:00 - 20:00 If you have excellent IT skills, professional written communication skills, good organisational skills and a passion for customer service then this job could be for you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Your new company A large and ambitious housing organisation providing more people an affordable place to call home. They welcome people from every walk of life, at every stage of their career. They expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with them, or use your experience to move on, they are here to develop your potential. Your new role Do you have a keen eye for detail, great interpersonal skills and the ability to provide brilliant customer service? If yes, we want to hear from you! Our Home Ownership team are recruiting an Administrator on a full-time, fixed-term basis for an initial period of 6 Months.In this varied role, you'll join the team and provide all-important administrative support by: Responding to home ownership and leasehold related queries from internal and external stakeholders and customers, by email and over the phone. Processing refunds. Manning the central Home Ownership Services inbox. Providing initial advice and guidance to internal and stakeholders on home ownership & leasehold related matters. Inputting data and management of digital records - ensuring all information held is accurate and up to date. Our Leasehold & Commercial Manager, Chantel, describes the role as "interesting work where every day is different". You'll be joining a supportive and collaborative environment where you can utilise your customer service skills whilst gaining exposure to Leasehold activities. If selected, interviews will take place in their office on the 12th June. What you'll need to succeed You will bring experience in providing administrative support and be comfortable using a range of Microsoft applications, including Excel, with the ability to quickly learn internal systems. You will feel confident engaging with a wide range of customers and stakeholders, consistently delivering excellent customer service, while being supported to develop your technical knowledge in property maintenance and repairs. What you'll get in return This role follows a hybrid working pattern, with a minimum of three days per week in the office and two days working from home. The full-time equivalent salary is 27,953. The company expects a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 11, 2026
Full time
Your new company A large and ambitious housing organisation providing more people an affordable place to call home. They welcome people from every walk of life, at every stage of their career. They expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with them, or use your experience to move on, they are here to develop your potential. Your new role Do you have a keen eye for detail, great interpersonal skills and the ability to provide brilliant customer service? If yes, we want to hear from you! Our Home Ownership team are recruiting an Administrator on a full-time, fixed-term basis for an initial period of 6 Months.In this varied role, you'll join the team and provide all-important administrative support by: Responding to home ownership and leasehold related queries from internal and external stakeholders and customers, by email and over the phone. Processing refunds. Manning the central Home Ownership Services inbox. Providing initial advice and guidance to internal and stakeholders on home ownership & leasehold related matters. Inputting data and management of digital records - ensuring all information held is accurate and up to date. Our Leasehold & Commercial Manager, Chantel, describes the role as "interesting work where every day is different". You'll be joining a supportive and collaborative environment where you can utilise your customer service skills whilst gaining exposure to Leasehold activities. If selected, interviews will take place in their office on the 12th June. What you'll need to succeed You will bring experience in providing administrative support and be comfortable using a range of Microsoft applications, including Excel, with the ability to quickly learn internal systems. You will feel confident engaging with a wide range of customers and stakeholders, consistently delivering excellent customer service, while being supported to develop your technical knowledge in property maintenance and repairs. What you'll get in return This role follows a hybrid working pattern, with a minimum of three days per week in the office and two days working from home. The full-time equivalent salary is 27,953. The company expects a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Sales Account Coordinator circa £28-34,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area Are you ready for this great opportunity? Customer Services driven role Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills Training available as required. Early finish on Fridays Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified This is not an Administration role you must have experience gained in a a Manufaturing or Engineering organisation Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Jun 11, 2026
Full time
Sales Account Coordinator circa £28-34,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area Are you ready for this great opportunity? Customer Services driven role Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Admin skills Training available as required. Early finish on Fridays Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified This is not an Administration role you must have experience gained in a a Manufaturing or Engineering organisation Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9. This would be a 12 month FTC with a strong chance of a permanent role This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role. Salary: 28,000 per annum Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/8.30-5.00 - 1 day a week WFH Engaging with customers via inbound phone and email contact Sales Order processing Responding to sales and customer service enquiries Updating and maintaining data on a central database Liaising with overseas clients, ensuring their requests are well managed Providing great customer service daily The Candidate Experience within a customer care/service team. Great attention to detail. Ability to multitask Team player Accurate data entry skills To apply, please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 11, 2026
Contractor
Our client is a growing manufacturing company looking for a Customer Service / Sales Administrator to join their team based in Cross Green, LS9. This would be a 12 month FTC with a strong chance of a permanent role This is an exciting opportunity for an experienced Customer Service or Sales Administration candidate who is confident, dynamic and enjoys a customer facing administration role. Salary: 28,000 per annum Hours: Shifts will be on a rota basis of Monday to Friday 8am-4.30pm/8.30-5.00 - 1 day a week WFH Engaging with customers via inbound phone and email contact Sales Order processing Responding to sales and customer service enquiries Updating and maintaining data on a central database Liaising with overseas clients, ensuring their requests are well managed Providing great customer service daily The Candidate Experience within a customer care/service team. Great attention to detail. Ability to multitask Team player Accurate data entry skills To apply, please email your CV to (url removed) Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Salary: 16,500 per annum, plus Veolia benefits, pension & 3% annual salary review Hours: 24 hours, 3/4 days a week Location: Washington, NE38 8QU When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management Drive and promote a culture of high performance and excellence in line with our organisational values Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originator Ensure all Veolia policies, processes and procedures are adhered to Ensure personnel details including payroll are entered into the systems correctly and within time limits Raise Purchase Orders for the supply of goods as approved by site management Liaise with suppliers for the procurement of goods & ensure delivery timescales are met Process invoices raised by suppliers to ensure that payment terms are met Administer purchase orders, disposal invoices, subcontracted collections and associated invoices. Control of paperwork on a daily basis including monthly rebate reporting to customers Ensuring the answering of telephones are within the regional expectations Run and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is 7K or above and requires a report to go with the invoice) Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time Check our Customer Relationship Management system for any queries that have come through and respond as appropriate Work closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relations What we're looking for; Essential: Administrative & Systems Proficiency Customer Service & Communication Skills Compliance & Process Adherence Desirable: Experience in Waste Management or a Similar Regulated Industry What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Jun 11, 2026
Full time
Salary: 16,500 per annum, plus Veolia benefits, pension & 3% annual salary review Hours: 24 hours, 3/4 days a week Location: Washington, NE38 8QU When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Liaise with relevant individuals to ensure customer queries are resolved. Escalate when required to Management Drive and promote a culture of high performance and excellence in line with our organisational values Ensure that all safety concerns and near misses are logged on our Health and Safety Management System and closed off within the company's agreed timescales. Appropriate feedback must be provided to the originator Ensure all Veolia policies, processes and procedures are adhered to Ensure personnel details including payroll are entered into the systems correctly and within time limits Raise Purchase Orders for the supply of goods as approved by site management Liaise with suppliers for the procurement of goods & ensure delivery timescales are met Process invoices raised by suppliers to ensure that payment terms are met Administer purchase orders, disposal invoices, subcontracted collections and associated invoices. Control of paperwork on a daily basis including monthly rebate reporting to customers Ensuring the answering of telephones are within the regional expectations Run and send reports as required to customers, including any Regional Accounts and high value accounts (i.e. any account that is 7K or above and requires a report to go with the invoice) Proactively inform customers in a timely manner of any operational delays which impact on their service, confirming the alternative collection date and time Check our Customer Relationship Management system for any queries that have come through and respond as appropriate Work closely with Regional and National Account Managers, CET and the Sales Team to maintain and foster good customer relations What we're looking for; Essential: Administrative & Systems Proficiency Customer Service & Communication Skills Compliance & Process Adherence Desirable: Experience in Waste Management or a Similar Regulated Industry What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Renewables Supervisor About Our Client Our client is a leading provider of compliance, property, and energy services across the UK, employing nearly 4,000 people across more than 20 regional offices. Working in partnership with housing associations, local authorities, and residents, they deliver high-quality energy and compliance solutions that improve sustainability, safety, and quality of life. With a strong focus on innovation, operational excellence, and renewable technologies, our client continues to play a key role in the UK's transition to a low-carbon future. The Role We are seeking an experienced Renewables Supervisor to lead the delivery of renewable energy projects across a growing portfolio of domestic and commercial installations. This is a fantastic opportunity for a technically strong professional with proven leadership experience to oversee field operations, support engineers and administrators, and drive high standards of service delivery. Combining technical expertise, people management, and operational oversight, this role is ideal for someone looking to make a significant impact within a forward-thinking renewable energy business. Key Responsibilities Operational Management Act as the primary point of contact for field teams within your designated region. Oversee day-to-day field operations, ensuring work is completed safely, efficiently, and in line with service level agreements. Monitor repair and maintenance activities, ensuring issues are resolved within agreed timescales. Maintain visibility of work pipelines and future workloads to effectively plan resources and capacity. Track job progress and proactively address any delays or bottlenecks. Technical Support & Quality Assurance Provide technical guidance and support to engineers, resolving complex field-related issues. Ensure renewable energy systems remain operational while maintaining high standards of quality and compliance. Review installation reports and post-completion surveys, identifying trends and opportunities for continuous improvement. Assess and scope additional works required following installations, ensuring all opportunities are identified and actioned. Review referrals and survey requirements, coordinating appropriate follow-up actions. Client & Stakeholder Management Manage customer complaints and escalations, providing effective resolutions and maintaining positive client relationships. Deliver clear and professional updates to clients regarding job progress, quotations, appointments, and installation challenges. Commercial & Performance Management Prepare quotations for additional works using relevant schedules of rates (SOR) and pricing methodologies. Monitor team performance and identify areas for improvement, escalating recurring issues where necessary. Leadership & People Management Lead, mentor, and support field-based and administrative teams. Conduct performance management activities and ensure expectations are clearly communicated and achieved. Support the ongoing development and training of team members. Skills & Experience Essential Qualifications Valid domestic and/or commercial gas qualifications Part L Qualification Full UK Driving Licence Essential Experience & Knowledge Proven experience managing operational or engineering teams. Strong technical understanding of renewable energy systems and energy efficiency technologies. Experience designing and specifying domestic and commercial energy efficiency solutions. Solid knowledge of gas safety regulations and industry standards. Strong organisational, planning, and workload management skills. Excellent problem-solving and decision-making abilities. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Strong communication and stakeholder management skills with the ability to build relationships at all levels. Desirable Experience Previous experience working within the social housing sector. Knowledge of low-carbon technologies including solar PV, heat pumps, and other renewable systems. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 11, 2026
Full time
Renewables Supervisor About Our Client Our client is a leading provider of compliance, property, and energy services across the UK, employing nearly 4,000 people across more than 20 regional offices. Working in partnership with housing associations, local authorities, and residents, they deliver high-quality energy and compliance solutions that improve sustainability, safety, and quality of life. With a strong focus on innovation, operational excellence, and renewable technologies, our client continues to play a key role in the UK's transition to a low-carbon future. The Role We are seeking an experienced Renewables Supervisor to lead the delivery of renewable energy projects across a growing portfolio of domestic and commercial installations. This is a fantastic opportunity for a technically strong professional with proven leadership experience to oversee field operations, support engineers and administrators, and drive high standards of service delivery. Combining technical expertise, people management, and operational oversight, this role is ideal for someone looking to make a significant impact within a forward-thinking renewable energy business. Key Responsibilities Operational Management Act as the primary point of contact for field teams within your designated region. Oversee day-to-day field operations, ensuring work is completed safely, efficiently, and in line with service level agreements. Monitor repair and maintenance activities, ensuring issues are resolved within agreed timescales. Maintain visibility of work pipelines and future workloads to effectively plan resources and capacity. Track job progress and proactively address any delays or bottlenecks. Technical Support & Quality Assurance Provide technical guidance and support to engineers, resolving complex field-related issues. Ensure renewable energy systems remain operational while maintaining high standards of quality and compliance. Review installation reports and post-completion surveys, identifying trends and opportunities for continuous improvement. Assess and scope additional works required following installations, ensuring all opportunities are identified and actioned. Review referrals and survey requirements, coordinating appropriate follow-up actions. Client & Stakeholder Management Manage customer complaints and escalations, providing effective resolutions and maintaining positive client relationships. Deliver clear and professional updates to clients regarding job progress, quotations, appointments, and installation challenges. Commercial & Performance Management Prepare quotations for additional works using relevant schedules of rates (SOR) and pricing methodologies. Monitor team performance and identify areas for improvement, escalating recurring issues where necessary. Leadership & People Management Lead, mentor, and support field-based and administrative teams. Conduct performance management activities and ensure expectations are clearly communicated and achieved. Support the ongoing development and training of team members. Skills & Experience Essential Qualifications Valid domestic and/or commercial gas qualifications Part L Qualification Full UK Driving Licence Essential Experience & Knowledge Proven experience managing operational or engineering teams. Strong technical understanding of renewable energy systems and energy efficiency technologies. Experience designing and specifying domestic and commercial energy efficiency solutions. Solid knowledge of gas safety regulations and industry standards. Strong organisational, planning, and workload management skills. Excellent problem-solving and decision-making abilities. Proficiency in Microsoft Office applications, including Outlook, Word, and Excel. Strong communication and stakeholder management skills with the ability to build relationships at all levels. Desirable Experience Previous experience working within the social housing sector. Knowledge of low-carbon technologies including solar PV, heat pumps, and other renewable systems. Ardour Associates values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Financial Planning Administrator Location: Leeds Salary: 27,000 - 30,000 per annum Job Type: Full-Time, Permanent The Opportunity A well-established and growing financial planning firm is seeking a Financial Planning Administrator to join its professional and supportive team. This is an excellent opportunity for an organised and detail-oriented individual looking to further their career within wealth management and financial planning. Working closely with Financial Advisers and Paraplanners, you will play a key role in supporting the client journey, ensuring efficient administration and maintaining the highest standards of regulatory compliance. Key Responsibilities Processing new business applications across pensions, investments and protection products Managing Letters of Authority (LOAs) and obtaining information from providers Preparing client review packs and supporting ongoing servicing requirements Liaising with clients, providers, advisers and paraplanners to progress cases efficiently Maintaining accurate client records and updating back-office systems Conducting Know Your Customer (KYC) checks and ensuring client records remain up to date Supporting Anti-Money Laundering (AML) processes, including client verification and due diligence checks Assisting with fund switches, withdrawals, transfers and other client servicing activities Monitoring outstanding requirements and ensuring cases progress within agreed timescales Ensuring all administration is completed in line with FCA regulations and company compliance procedures About You Previous experience within a Financial Planning, Wealth Management or IFA environment Strong understanding of financial services administration processes Experience completing KYC and AML checks Excellent organisational skills with strong attention to detail Professional communication skills and a client-focused approach Ability to manage multiple priorities in a fast-paced environment Experience using financial planning back-office systems such as Intelligent Office, Xplan or similar would be advantageous Knowledge of pensions, investments and protection products is desirable What's on Offer? Competitive salary of 27,000 - 30,000 per annum Supportive and collaborative team environment Ongoing training and professional development opportunities Clear career progression within financial planning Comprehensive benefits package If you are an experienced Financial Planning Administrator looking to join a growing and reputable firm, we'd love to hear from you. Contact and send your CV to: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 11, 2026
Full time
Financial Planning Administrator Location: Leeds Salary: 27,000 - 30,000 per annum Job Type: Full-Time, Permanent The Opportunity A well-established and growing financial planning firm is seeking a Financial Planning Administrator to join its professional and supportive team. This is an excellent opportunity for an organised and detail-oriented individual looking to further their career within wealth management and financial planning. Working closely with Financial Advisers and Paraplanners, you will play a key role in supporting the client journey, ensuring efficient administration and maintaining the highest standards of regulatory compliance. Key Responsibilities Processing new business applications across pensions, investments and protection products Managing Letters of Authority (LOAs) and obtaining information from providers Preparing client review packs and supporting ongoing servicing requirements Liaising with clients, providers, advisers and paraplanners to progress cases efficiently Maintaining accurate client records and updating back-office systems Conducting Know Your Customer (KYC) checks and ensuring client records remain up to date Supporting Anti-Money Laundering (AML) processes, including client verification and due diligence checks Assisting with fund switches, withdrawals, transfers and other client servicing activities Monitoring outstanding requirements and ensuring cases progress within agreed timescales Ensuring all administration is completed in line with FCA regulations and company compliance procedures About You Previous experience within a Financial Planning, Wealth Management or IFA environment Strong understanding of financial services administration processes Experience completing KYC and AML checks Excellent organisational skills with strong attention to detail Professional communication skills and a client-focused approach Ability to manage multiple priorities in a fast-paced environment Experience using financial planning back-office systems such as Intelligent Office, Xplan or similar would be advantageous Knowledge of pensions, investments and protection products is desirable What's on Offer? Competitive salary of 27,000 - 30,000 per annum Supportive and collaborative team environment Ongoing training and professional development opportunities Clear career progression within financial planning Comprehensive benefits package If you are an experienced Financial Planning Administrator looking to join a growing and reputable firm, we'd love to hear from you. Contact and send your CV to: (url removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
We are recruiting a Junior Accounts Administrator for our client, an independent design company based in the Tamworth area. This is an exciting role, working in a relaxed and friendly environment. You will need experience in an office admin or customer services background, strong IT skills and a confident and vibrant personality to be considered for this position. About the job Junior Account Administrator Tamworth £25-27K Monday to Thursday 8.30am-5.30pm, Friday 8.30am-1.00pm Role & Responsibilities Customer services Processing orders Fast paced administration duties Dealing with suppliers in the UK and Far East Liaising with internal colleagues Requirements Experience of office administration and customer services Using a range of IT systems - must be proficient on MS systems Strong work ethic, you will need to be extremely organised Must have an interest/ passion for fashion and homewares Own transport
Jun 11, 2026
Full time
We are recruiting a Junior Accounts Administrator for our client, an independent design company based in the Tamworth area. This is an exciting role, working in a relaxed and friendly environment. You will need experience in an office admin or customer services background, strong IT skills and a confident and vibrant personality to be considered for this position. About the job Junior Account Administrator Tamworth £25-27K Monday to Thursday 8.30am-5.30pm, Friday 8.30am-1.00pm Role & Responsibilities Customer services Processing orders Fast paced administration duties Dealing with suppliers in the UK and Far East Liaising with internal colleagues Requirements Experience of office administration and customer services Using a range of IT systems - must be proficient on MS systems Strong work ethic, you will need to be extremely organised Must have an interest/ passion for fashion and homewares Own transport
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
Jun 11, 2026
Full time
Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are visited annually with audits increasing as you gain experience to 2 or 3 a day depending on visit area . Depending on experience starting base salary is £35K to £40K with OTE c£45K ( OTE is paid monthly with a small quarterly uplift for consecutive achieving across the quarter ) plus car allowance ( £400 per month which means you can either use your existing car or lease one ) . plus bens which inc private health . £35K-£40K basic with OTE = up to c£45K Car Allowance £400 per month Business mileage paid Health Insurance after 6 months probationary period Birthday day off 25 days annual leave plus bank holidays Monday to Friday Pension Scheme This is an auditory and account managing role rather than sales . Ideally they'd be looking for at least 2 years experience working in an FCA regulated environment , with some experience as an auditor or in an oversight function and prior experience of working in a field based role , if in the Motor Trade or Motor Finance that s a bonus . Purpose of the role: Reporting to the Senior Oversight Manager the purpose of the role is to conduct oversight audits at network members on a risk-based approach, producing detailed reports based on the findings and setting appropriate action plans to mitigate any risks. To effectively manage and support both existing and new Network Members within a given geographic area, providing a comprehensive first-class account management service. Key Deliverables: Duties to include but are not limited to: • Framework Setups - Undertake initial Framework set up visits for all Network Members (AR, VAR, Additional Services), including Approved Persons / Senior Manager Governance, staff induction training including system demonstrations using the relevant framework document to evidence the meeting and to set agreed action plans as appropriate, in line with company processes. • Oversight Audits - Undertake a variety of different oversight audits both remotely and on site in-line with the agreed risk-based approach, ensuring that the audits are booked and completed as per the required frequency effectively and in line with company policies. Produce detailed reports based on the findings and set appropriate action plans to mitigate any potential customer harm or other identified risks. • Escalations - Take direct responsibility for all escalations allocated and ensure they are completed within 28 days of allocation. • Training & Development - Delivery of high quality, professional training and development to network members both on site and remotely in line with company policies as identified via oversight audits, internal checks, or as requested by the company or the Network Member. • Cancellations - Take responsibility for network members with regards to cancellation requests (Network Membership and APEX Additions) in line with company processes. • Sales Referrals - Generating income from existing network members as well as Identifying opportunities and making the sales department aware using the sales referral form of where there may be an opportunity for them to obtain additional business. Critical Competencies: • Be able to understand and effectively convey relevant regulation and legislation from the Financial Conduct Authority (ICOBS / CONC) • Adhere to the ethos of Consumer Duty in all work activity. • Completion of the ITC Compliance Training program. • Manage customer relationships with a professional approach • Provide excellent customer service • Have good self-presentation and excellent inter-personal skills • Readily accept responsibility for your work • Ensure work is completed to internal procedures and external regulatory requirements • Able to make good decisions by using information effectively • Self-disciplined with excellent time management skills • Possess exceptional attention to detail skills • Be highly motivated with the ability to work independently • The ability to work effectively to deadlines • Good organisational and administrative skills • A strong communicator, able to handle objections, negotiate and close decision makers • The ability to relate to a wide range of people from Approved Persons / senior company management to Sales Executives and Administrators • Excellent presentation skills both face to face and via video call • The ability to prioritise and manage several different tasks at once • A polite, friendly and diplomatic manner Desirable Skills and Experience: • Experience of a retail insurance environment. • Experience of working with/for finance providers. • Experience of working within a risk related role. • Understanding of the Motor and Travel industry sectors. • Understanding of how to use the FCA Handbook, and knowledge of the FCA requirements DISP, PRIN, SYSC, ICOBS, SUP and CONC. • Excellent computer skills including Excel, One Drive, Teams, Word and Outlook. • Being able to work remotely on your own and as part of a team. • A full UK driving licence Other Significant Role Requirements: • Oversight Managers need to have a good understanding of legislation, as well as an excellent knowledge of the business , regulation and the products or service they advise on and sell. • Always Comply with the FCA s (and other applicable regulators) principles, commitments and codes of practice. • Adhere to the ethos of Consumer Duty in all work activity. • Must achieve the minimum level of competency for the role relating to company, regulatory and legal standards, as defined by management. • Adhere to all Company Policies and Procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, Security, IT. • Ensure awareness of and adopt any changes in regulatory practice as advised by management. • Maintain a log of personal continuing professional development (CPD) and ensure a minimum of 20 hours a year is completed. • Ensure that online training is completed and kept up to date. • Adhere to the individual Conduct Rules as follows: 1. You must act with integrity 2. You must act with due care, skill and diligence 3. You must be open and cooperative with the FCA, the PRA and other regulators 4. You must pay due regard to the interests of customers and treat them fairly 5. You must observe proper standards of market conduct • Report all failures to comply with requirements immediately to line manager. • Maintain a sound working relationship with all head office staff • Proactively promote the company and additional services Training and Development We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success. A truly diverse place to work The company celebrates the diversity of their people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010. . click apply for full job details
Entry Level Sales Advisor - No Experience - Immediate Starts! - Central Bournemouth Are you feeling stuck in a dead-end job and craving real career progression Want to represent a fun, vibrant company and join their rapidly growing team, where your future is bright Please Note: Candidates must be eligible to work in the UK and have full-time equivalent availability. Based in Central Bournemouth, our client has rapidly become one of the UK's leading sales, customer service, and marketing companies, with associates nationally and internationally. Due to significant growth in client demand, they're now offering full-time equivalent sales and customer service roles designed for individuals seeking a lasting career. They believe their people are key to success, so they're looking for individuals who are passionate about learning sales and customer service, thrive in a team environment, and are ready to grow with the company. Opportunities Fun social culture. Accelerated progression paths for driven individuals committed to building a significant career. Engaging in direct, face-to-face sales within a dynamic field sales environment. Full product and industry training. Mentor programs with some top UK business people. A Competitive Brand Awareness Fee (a flat fee paid for each day you represent a client, regardless of performance), plus commission and performance incentives. Exclusive mentor programs with some of the UK's top business leaders, guiding your career development. Travel opportunities. What s required Full-time availability (4/5 days Mon-Sat) - Unfortunately this role is not suitable for international students and students, due to the full time commitment needed Customer Service Skills (which can be gained from retail experience) Fluent English communication skills. We encourage a genuine willingness to continually develop sales and customer service skills for career advancement. Self motivation and strong work ethic. Great personal presentation. Team player. No experience is necessary in this subcontracted role asaccess to full client and product training will be given.People who have been successful in their industry have previously been: Sales Representatives, Bar Managers, Retail Assistants, Retail Managers, Retail advisor, Promotional Staff, Waiting Staff, Warehouse, Front of House Administrators. However, all applicants who possess high levels of Customer Service and retail experience and an incredible work ethic should apply. Please make sure you attach you're up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that are available 4/5 full days per week. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Jun 11, 2026
Full time
Entry Level Sales Advisor - No Experience - Immediate Starts! - Central Bournemouth Are you feeling stuck in a dead-end job and craving real career progression Want to represent a fun, vibrant company and join their rapidly growing team, where your future is bright Please Note: Candidates must be eligible to work in the UK and have full-time equivalent availability. Based in Central Bournemouth, our client has rapidly become one of the UK's leading sales, customer service, and marketing companies, with associates nationally and internationally. Due to significant growth in client demand, they're now offering full-time equivalent sales and customer service roles designed for individuals seeking a lasting career. They believe their people are key to success, so they're looking for individuals who are passionate about learning sales and customer service, thrive in a team environment, and are ready to grow with the company. Opportunities Fun social culture. Accelerated progression paths for driven individuals committed to building a significant career. Engaging in direct, face-to-face sales within a dynamic field sales environment. Full product and industry training. Mentor programs with some top UK business people. A Competitive Brand Awareness Fee (a flat fee paid for each day you represent a client, regardless of performance), plus commission and performance incentives. Exclusive mentor programs with some of the UK's top business leaders, guiding your career development. Travel opportunities. What s required Full-time availability (4/5 days Mon-Sat) - Unfortunately this role is not suitable for international students and students, due to the full time commitment needed Customer Service Skills (which can be gained from retail experience) Fluent English communication skills. We encourage a genuine willingness to continually develop sales and customer service skills for career advancement. Self motivation and strong work ethic. Great personal presentation. Team player. No experience is necessary in this subcontracted role asaccess to full client and product training will be given.People who have been successful in their industry have previously been: Sales Representatives, Bar Managers, Retail Assistants, Retail Managers, Retail advisor, Promotional Staff, Waiting Staff, Warehouse, Front of House Administrators. However, all applicants who possess high levels of Customer Service and retail experience and an incredible work ethic should apply. Please make sure you attach you're up to date CV and contact details so the recruitment team can get in touch with you as soon as possible! This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that are available 4/5 full days per week. Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.
Senior Pensions Administrator Location - Fully Remote Type - FTC 15 months Our Company Pensions Solutions is currently looking to recruit a Senior Pensions Administrator to join our team. You'll become an integral part of our team where your expertise will shine as you support and guide a team of administrators in processing monthly movements and buy-in payrolls, all in perfect harmony with scheme calendars and benefit specifications. If you have pensions administration experience with knowledge of DB pension schemes and the ability to coach and mentor others, then this opportunity could be for you! Job Description: What you'll be doing: Supporting a team in operational service delivery in accordance with business policies and procedures, client contracts, legislation, scheme rules, and relevant regulatory requirements. Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met. Mentoring and identifying training needs to ensure staff achieve their full potential, fostering a positive coaching and development environment. Working towards overall goals of the team in line with procedural and Service Level requirements. Providing optimum levels of customer service to clients in terms of quality, cost and time. Regularly reviewing the effectiveness and efficiency of existing systems and controls and making suggestions to continually enhance service delivery. Adhering to Quality Management Systems and complying with regulations and policies from our company and relevant regulatory bodies. Supporting and assisting the management team where required in all aspects of service delivery and business support, including ad hoc projects, auditing, management information reporting, and meeting preparation. Maintaining up-to-date knowledge of processes, procedures, products, pension scheme rules, and regulatory requirements. Building, maintaining, and enhancing stakeholder and client relationships to support effective service delivery. Supporting the Pensions Team Manager with workload coordination, operational activities, business MI, and ensuring casework is completed in line with service level agreements and scheme requirements. What we're looking for: Pension administration experience with knowledge and experience of DB pension schemes. Experience supporting management in allocating work to the wider team. Experience coaching, training and mentoring others, leveraging your expertise to guide and develop colleagues to enhance their skills and proficiency. Excellent numeracy and data inputting skills. Excellent accuracy, attention to detail and quality management skills. Strong understanding of operational service delivery, customer service standards, and service level agreements. Ability to build and maintain effective stakeholder and client relationships. Ability to work within regulatory frameworks, procedures, and pension scheme rules while ensuring high levels of quality and compliance. Experience/understanding of pension buy-in administration (desirable). About our company Our company is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications. What's in it for you? A competitive basic salary Working from home, with the optional use of Company offices Opportunity to progress your career 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel & technology Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 11, 2026
Contractor
Senior Pensions Administrator Location - Fully Remote Type - FTC 15 months Our Company Pensions Solutions is currently looking to recruit a Senior Pensions Administrator to join our team. You'll become an integral part of our team where your expertise will shine as you support and guide a team of administrators in processing monthly movements and buy-in payrolls, all in perfect harmony with scheme calendars and benefit specifications. If you have pensions administration experience with knowledge of DB pension schemes and the ability to coach and mentor others, then this opportunity could be for you! Job Description: What you'll be doing: Supporting a team in operational service delivery in accordance with business policies and procedures, client contracts, legislation, scheme rules, and relevant regulatory requirements. Understanding client requirements and making every effort to ensure key performance indicators and quality standards are met. Mentoring and identifying training needs to ensure staff achieve their full potential, fostering a positive coaching and development environment. Working towards overall goals of the team in line with procedural and Service Level requirements. Providing optimum levels of customer service to clients in terms of quality, cost and time. Regularly reviewing the effectiveness and efficiency of existing systems and controls and making suggestions to continually enhance service delivery. Adhering to Quality Management Systems and complying with regulations and policies from our company and relevant regulatory bodies. Supporting and assisting the management team where required in all aspects of service delivery and business support, including ad hoc projects, auditing, management information reporting, and meeting preparation. Maintaining up-to-date knowledge of processes, procedures, products, pension scheme rules, and regulatory requirements. Building, maintaining, and enhancing stakeholder and client relationships to support effective service delivery. Supporting the Pensions Team Manager with workload coordination, operational activities, business MI, and ensuring casework is completed in line with service level agreements and scheme requirements. What we're looking for: Pension administration experience with knowledge and experience of DB pension schemes. Experience supporting management in allocating work to the wider team. Experience coaching, training and mentoring others, leveraging your expertise to guide and develop colleagues to enhance their skills and proficiency. Excellent numeracy and data inputting skills. Excellent accuracy, attention to detail and quality management skills. Strong understanding of operational service delivery, customer service standards, and service level agreements. Ability to build and maintain effective stakeholder and client relationships. Ability to work within regulatory frameworks, procedures, and pension scheme rules while ensuring high levels of quality and compliance. Experience/understanding of pension buy-in administration (desirable). About our company Our company is one of the UK's leading pension firms. We provide an unrivalled breath of services to over 600 schemes covering over 6 million members. Our team use their experience, insight, expertise, and latest technology to deliver personalised end to end solutions to meet all of their clients' pension needs. Our services include pensions administration, data & remediation solutions, software, actuarial, investment, scheme management, and member communications. What's in it for you? A competitive basic salary Working from home, with the optional use of Company offices Opportunity to progress your career 23 days' holiday (rising to 27 days with length of service) with the opportunity to buy extra leave The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform Employee Assistance Programme resources to help manage stress and anxiety, offer direct access to counselling and practical advice on personal or work matters Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel & technology Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave and plenty more Local Hero Awards and whiteboard nominations - Reward & recognise colleague achievements Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Adecco are pleased to be recruiting for an Alliance Administrator to work within the Devon & Cornwall Police Force Are you ready to take the next step in your career? Our client, a reputable organisation in the public services sector, is looking for a dedicated and proactive Alliance Administrator to join their team in beautiful Bournemouth! Position: Alliance Administrator Contract Type: Temporary Hourly Rate: 13.33 per hour End Date: March 2027 Working Pattern: Full Time, Monday to Friday general office hours Driving Required: Yes About the Role: As an Alliance Administrator, you will be the backbone of our administrative operations, providing vital support to teams and individuals. Your role will encompass a variety of tasks that keep everything running smoothly. Here's what you can expect: Process Management: Take ownership of defined processes and ensure compliance with established procedures and standards. Record Keeping: Maintain accurate paper and electronic records, updating them in line with organisational policies. Data Handling: Update and interrogate databases, presenting information in a clear and appropriate format. Administrative Support: Assist the Superintendent/Head of Department with diary management and other administrative tasks. Meeting Coordination: Organise meetings and events, including venue booking, agenda preparation, and action tracking. Customer Interaction: Provide excellent customer service through telephone and face-to-face inquiries, often requiring specialist knowledge. General Office Duties: Handle travel arrangements, invoicing, and maintain office supplies to ensure a well-functioning environment. What We're Looking For: To succeed in this role, you will need: Proficiency in Microsoft Office: Demonstrable skills across the suite of products. Information Gathering Skills: Ability to collect and present information from various sources effectively. Organisational Skills: Strong planning and organising abilities. Independence: Experience working effectively with limited supervision. Customer Care Expertise: Proven track record of meeting customer expectations. Team Collaboration: Experience working as part of a team. C ompetencies That Matter: We're looking for individuals who are: Emotionally aware and able to empathise with others. Proactive in taking ownership of their tasks. Collaborative and supportive team players. Analytical thinkers who can assess situations critically. Innovative and open-minded, ready to bring new ideas to the table. Why Join Us? This is an incredible opportunity to contribute to public services while developing your administrative skills in a dynamic environment. You will have the chance to make a real difference while working alongside a supportive team. Ready to Apply? If you're excited about this opportunity and meet the criteria outlined above, we encourage you to apply! Join us in making a positive impact in the public sector and grow your career with us. Apply today and embark on a fulfilling journey with our client in Bournemouth! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Seasonal
Adecco are pleased to be recruiting for an Alliance Administrator to work within the Devon & Cornwall Police Force Are you ready to take the next step in your career? Our client, a reputable organisation in the public services sector, is looking for a dedicated and proactive Alliance Administrator to join their team in beautiful Bournemouth! Position: Alliance Administrator Contract Type: Temporary Hourly Rate: 13.33 per hour End Date: March 2027 Working Pattern: Full Time, Monday to Friday general office hours Driving Required: Yes About the Role: As an Alliance Administrator, you will be the backbone of our administrative operations, providing vital support to teams and individuals. Your role will encompass a variety of tasks that keep everything running smoothly. Here's what you can expect: Process Management: Take ownership of defined processes and ensure compliance with established procedures and standards. Record Keeping: Maintain accurate paper and electronic records, updating them in line with organisational policies. Data Handling: Update and interrogate databases, presenting information in a clear and appropriate format. Administrative Support: Assist the Superintendent/Head of Department with diary management and other administrative tasks. Meeting Coordination: Organise meetings and events, including venue booking, agenda preparation, and action tracking. Customer Interaction: Provide excellent customer service through telephone and face-to-face inquiries, often requiring specialist knowledge. General Office Duties: Handle travel arrangements, invoicing, and maintain office supplies to ensure a well-functioning environment. What We're Looking For: To succeed in this role, you will need: Proficiency in Microsoft Office: Demonstrable skills across the suite of products. Information Gathering Skills: Ability to collect and present information from various sources effectively. Organisational Skills: Strong planning and organising abilities. Independence: Experience working effectively with limited supervision. Customer Care Expertise: Proven track record of meeting customer expectations. Team Collaboration: Experience working as part of a team. C ompetencies That Matter: We're looking for individuals who are: Emotionally aware and able to empathise with others. Proactive in taking ownership of their tasks. Collaborative and supportive team players. Analytical thinkers who can assess situations critically. Innovative and open-minded, ready to bring new ideas to the table. Why Join Us? This is an incredible opportunity to contribute to public services while developing your administrative skills in a dynamic environment. You will have the chance to make a real difference while working alongside a supportive team. Ready to Apply? If you're excited about this opportunity and meet the criteria outlined above, we encourage you to apply! Join us in making a positive impact in the public sector and grow your career with us. Apply today and embark on a fulfilling journey with our client in Bournemouth! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Compliance Administrator Salary: 28,000 per annum Location: Dagenham (hybrid working arrangements) Contract Type: 6-month Fixed Term Contract We are seeking a Compliance Administrator on behalf of our client to provide administrative support to their compliance team. Role Overview The Compliance Administrator will provide essential administrative support to ensure the organisation meets statutory, regulatory and internal compliance requirements across repairs and maintenance services. This role is critical in maintaining accurate records, monitoring performance, and supporting audits to safeguard the organisation's reputation and service delivery standards. This role involves handling a variety of tasks including scheduling, correspondence, data entry and assisting team members with day to day activities. Prepare and edit documents, reports and presentations for gas, electrical, fire safety, asbestos, legionella and other statutory checks Track certifications, insurance, and accreditations to ensure validity. Support internal audits and inspections by preparing documentation and reports. Manage compliance databases and systems, ensuring data accuracy and timely updates. Log and monitor remedial works following inspections, ensuring timely completion. Raise Purchasing Orders Carry out compliance administration tasks in relation to Fire Risk Assessments. Handle incoming calls, emails, and other communications professionally. Maintain filing systems (electronic and physical) for easy retrieval. Support teams with planning and administrative tasks as needed. Ensure compliance with company policies and procedures. Monthly capturing of Overtime and Milage claims About You Knowledge of compliance requirements in property maintenance (gas safety, electrical testing, fire safety etc) Strong administrative background, ideally within housing, repairs or facilities management Familiarity with compliance processes in housing, property maintenance, or facilities management Proven administrative experience Proficiency in MS Office (Word, Excel, Outlook, Teams, Sharepoint) Strong organisational and time management skills Excellent written and verbal communication skills Ability to handle confidential information with discretion. Experience maintaining records and databases with high accuracy. Solutions focussed and multitasking abilities. Customer service orientation. Adaptability in a fast-paced environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 11, 2026
Seasonal
Compliance Administrator Salary: 28,000 per annum Location: Dagenham (hybrid working arrangements) Contract Type: 6-month Fixed Term Contract We are seeking a Compliance Administrator on behalf of our client to provide administrative support to their compliance team. Role Overview The Compliance Administrator will provide essential administrative support to ensure the organisation meets statutory, regulatory and internal compliance requirements across repairs and maintenance services. This role is critical in maintaining accurate records, monitoring performance, and supporting audits to safeguard the organisation's reputation and service delivery standards. This role involves handling a variety of tasks including scheduling, correspondence, data entry and assisting team members with day to day activities. Prepare and edit documents, reports and presentations for gas, electrical, fire safety, asbestos, legionella and other statutory checks Track certifications, insurance, and accreditations to ensure validity. Support internal audits and inspections by preparing documentation and reports. Manage compliance databases and systems, ensuring data accuracy and timely updates. Log and monitor remedial works following inspections, ensuring timely completion. Raise Purchasing Orders Carry out compliance administration tasks in relation to Fire Risk Assessments. Handle incoming calls, emails, and other communications professionally. Maintain filing systems (electronic and physical) for easy retrieval. Support teams with planning and administrative tasks as needed. Ensure compliance with company policies and procedures. Monthly capturing of Overtime and Milage claims About You Knowledge of compliance requirements in property maintenance (gas safety, electrical testing, fire safety etc) Strong administrative background, ideally within housing, repairs or facilities management Familiarity with compliance processes in housing, property maintenance, or facilities management Proven administrative experience Proficiency in MS Office (Word, Excel, Outlook, Teams, Sharepoint) Strong organisational and time management skills Excellent written and verbal communication skills Ability to handle confidential information with discretion. Experience maintaining records and databases with high accuracy. Solutions focussed and multitasking abilities. Customer service orientation. Adaptability in a fast-paced environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Centre Assistant / Front of House Coordinator Fareham, Hampshire £24,785 6-Month Fixed Term Contract Hours: 37.5 hours per week Working Pattern: Monday to Friday, 8:30am - 5:00pm Contract: 6-Month Fixed Term Contract (Immediate Start Available) About the Role We are seeking a Centre Assistant / Front of House Coordinator to join a busy and professional business centre in Fareham on a 6-month fixed term contract. This is a varied and people-focused role, ideal for someone with a background in customer service, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment. You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the centre. Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support , making this a great opportunity for someone who enjoys variety and responsibility. Key Responsibilities Front of House & Client Services Welcome clients, visitors and contractors in a friendly and professional manner Act as the first point of contact for enquiries Build strong relationships with clients and their teams Support client onboarding and departures Assist with day-to-day client requests and queries Help create a positive and professional business environment Support client events and engagement activities Centre Operations & Facilities Support Ensure the business centre is clean, presentable and well maintained Prepare offices, meeting rooms and communal areas for client use Manage incoming post and deliveries Replenish refreshments and office supplies Support basic maintenance and liaise with contractors when required Follow Health & Safety procedures and standards Administration & Reporting Maintain accurate occupancy and client records Update internal systems and reports Support business rates administration and council correspondence Assist with general office administration and ad hoc tasks About You We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service. You will ideally have experience in: Customer Service Hospitality or Retail Reception / Front of House Office Administration Facilities or Business Support roles You will also have: Strong communication and interpersonal skills A professional and friendly approach Good organisational skills and attention to detail Confidence using Microsoft Office and general systems (training can be provided) A proactive and reliable attitude Ability to manage multiple tasks in a busy environment A strong focus on customer experience What's on Offer £24,785 per annum Monday to Friday - no weekends Full-time, 37.5 hours per week 6-month fixed term contract with immediate start available Friendly and supportive team environment Modern, professional business centre setting Great exposure to client services, operations and facilities Apply Now If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant , we would love to hear from you. Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.
Jun 11, 2026
Contractor
Centre Assistant / Front of House Coordinator Fareham, Hampshire £24,785 6-Month Fixed Term Contract Hours: 37.5 hours per week Working Pattern: Monday to Friday, 8:30am - 5:00pm Contract: 6-Month Fixed Term Contract (Immediate Start Available) About the Role We are seeking a Centre Assistant / Front of House Coordinator to join a busy and professional business centre in Fareham on a 6-month fixed term contract. This is a varied and people-focused role, ideal for someone with a background in customer service, hospitality, retail, reception, front of house or office administration who is looking to develop their career in a professional office environment. You will be the first point of contact for clients and visitors, ensuring a welcoming and professional experience while supporting the smooth day-to-day running of the centre. Working closely with the Centre Manager, you will be involved in front of house operations, client services, administration and facilities support , making this a great opportunity for someone who enjoys variety and responsibility. Key Responsibilities Front of House & Client Services Welcome clients, visitors and contractors in a friendly and professional manner Act as the first point of contact for enquiries Build strong relationships with clients and their teams Support client onboarding and departures Assist with day-to-day client requests and queries Help create a positive and professional business environment Support client events and engagement activities Centre Operations & Facilities Support Ensure the business centre is clean, presentable and well maintained Prepare offices, meeting rooms and communal areas for client use Manage incoming post and deliveries Replenish refreshments and office supplies Support basic maintenance and liaise with contractors when required Follow Health & Safety procedures and standards Administration & Reporting Maintain accurate occupancy and client records Update internal systems and reports Support business rates administration and council correspondence Assist with general office administration and ad hoc tasks About You We are looking for someone who enjoys working in a customer-facing environment and takes pride in delivering great service. You will ideally have experience in: Customer Service Hospitality or Retail Reception / Front of House Office Administration Facilities or Business Support roles You will also have: Strong communication and interpersonal skills A professional and friendly approach Good organisational skills and attention to detail Confidence using Microsoft Office and general systems (training can be provided) A proactive and reliable attitude Ability to manage multiple tasks in a busy environment A strong focus on customer experience What's on Offer £24,785 per annum Monday to Friday - no weekends Full-time, 37.5 hours per week 6-month fixed term contract with immediate start available Friendly and supportive team environment Modern, professional business centre setting Great exposure to client services, operations and facilities Apply Now If you have experience as a Receptionist, Front of House Assistant, Customer Service Advisor, Office Administrator, Hospitality Team Member or Facilities Assistant , we would love to hear from you. Apply today to join a professional and customer-focused organisation in Fareham on a 6-month fixed term contract.
About the Role My client is seeking a highly organised and detail-oriented Quality Administrator to join their team. Reporting to the Quality & Assistant Quality Manager, you will play a key role in maintaining compliance with internal quality standards, customer requirements, and industry regulations. This is an excellent opportunity for an individual with experience in quality management systems who enjoys problem-solving, building strong relationships with customers and suppliers, and driving continuous improvement within a fast-paced environment. Working alongside a team of two Quality Administrators, you will be responsible for managing non-conformances, supporting quality compliance activities, and ensuring quality processes are maintained to the highest standards. Key Responsibilities Non-Conformance Management Record all customer and supplier non-conformances within agreed timescales. Investigate, manage, and resolve product and service-related complaints. Liaise with internal departments, customers, and suppliers to identify root causes and implement corrective actions. Maintain accurate records to support continuous improvement initiatives and identify training requirements. Quality Compliance Conduct internal quality audits in accordance with the audit schedule. Support the maintenance of quality management systems, including ISO 9001 and EN9100 requirements. Maintain and update the Approved Supplier Register and Supplier on Trial Register through supplier assessments and remote audits. Assist with preparation for external audits and annual certification reviews. Update quality procedures and documentation in line with business and process changes. Conduct contract reviews for new sales orders and daily contract review activities. Carry out monthly quality audits and maintain quality records. Administration & Systems Support Maintain equipment registers and coordinate the ordering of equipment, gauges, and related items. Update departmental performance measures and quality records. Scan, file, and maintain customer drawings, supplier certificates, standards, and other quality documentation. Provide general administrative support to the Quality department. Undertake additional duties as reasonably required. About You The successful candidate will possess: Previous experience within a Quality Administration, Quality Assurance, or Quality Compliance role. Experience working with Quality Management Systems (QMS), ideally ISO 9001 and/or EN9100. Strong communication skills with the ability to build relationships with internal and external stakeholders. Excellent attention to detail and a methodical approach to work. Strong organisational and planning skills with the ability to manage multiple priorities. Proficiency in Microsoft Office, particularly Outlook, Word, and Excel. A proactive and solutions-focused mindset.
Jun 11, 2026
Full time
About the Role My client is seeking a highly organised and detail-oriented Quality Administrator to join their team. Reporting to the Quality & Assistant Quality Manager, you will play a key role in maintaining compliance with internal quality standards, customer requirements, and industry regulations. This is an excellent opportunity for an individual with experience in quality management systems who enjoys problem-solving, building strong relationships with customers and suppliers, and driving continuous improvement within a fast-paced environment. Working alongside a team of two Quality Administrators, you will be responsible for managing non-conformances, supporting quality compliance activities, and ensuring quality processes are maintained to the highest standards. Key Responsibilities Non-Conformance Management Record all customer and supplier non-conformances within agreed timescales. Investigate, manage, and resolve product and service-related complaints. Liaise with internal departments, customers, and suppliers to identify root causes and implement corrective actions. Maintain accurate records to support continuous improvement initiatives and identify training requirements. Quality Compliance Conduct internal quality audits in accordance with the audit schedule. Support the maintenance of quality management systems, including ISO 9001 and EN9100 requirements. Maintain and update the Approved Supplier Register and Supplier on Trial Register through supplier assessments and remote audits. Assist with preparation for external audits and annual certification reviews. Update quality procedures and documentation in line with business and process changes. Conduct contract reviews for new sales orders and daily contract review activities. Carry out monthly quality audits and maintain quality records. Administration & Systems Support Maintain equipment registers and coordinate the ordering of equipment, gauges, and related items. Update departmental performance measures and quality records. Scan, file, and maintain customer drawings, supplier certificates, standards, and other quality documentation. Provide general administrative support to the Quality department. Undertake additional duties as reasonably required. About You The successful candidate will possess: Previous experience within a Quality Administration, Quality Assurance, or Quality Compliance role. Experience working with Quality Management Systems (QMS), ideally ISO 9001 and/or EN9100. Strong communication skills with the ability to build relationships with internal and external stakeholders. Excellent attention to detail and a methodical approach to work. Strong organisational and planning skills with the ability to manage multiple priorities. Proficiency in Microsoft Office, particularly Outlook, Word, and Excel. A proactive and solutions-focused mindset.
SF Partners are working with a fast based, complex blue collar organisation who are looking for an organised and proactive HR Shared Services Administrator to deliver a high-quality HR administration service across multiple sites. You'll play a key role in supporting the employee lifecycle, ensuring HR processes are accurate, compliant, and focused on delivering an excellent employee experience. Location: Birmingham - may need to travel to other sites Salary: £32,000 What you'll be doing - Managing end-to-end HR administration including onboarding, contractual changes, payroll inputs, and leaver processes. - Producing accurate HR documentation and maintaining employee records. - Supporting HR systems, data management, and compliance activities. - Working closely with HR, Payroll, Recruitment, and managers across the business. - Identifying opportunities to improve processes and enhance service delivery. What we're looking for - Previous experience in HR administration, HR operations, or a Shared Services environment. - Strong organisational skills with excellent attention to detail. - Experience working with HR systems and managing confidential information. - Ability to manage multiple priorities in a fast-paced environment. - A proactive, customer-focused approach and strong communication skills. Why join us? This is an excellent opportunity to join a collaborative and supportive organisation where you'll contribute to creating a positive employee experience while developing your HR career. Ready for your next HR challenge? We'd love to hear from you.
Jun 11, 2026
Full time
SF Partners are working with a fast based, complex blue collar organisation who are looking for an organised and proactive HR Shared Services Administrator to deliver a high-quality HR administration service across multiple sites. You'll play a key role in supporting the employee lifecycle, ensuring HR processes are accurate, compliant, and focused on delivering an excellent employee experience. Location: Birmingham - may need to travel to other sites Salary: £32,000 What you'll be doing - Managing end-to-end HR administration including onboarding, contractual changes, payroll inputs, and leaver processes. - Producing accurate HR documentation and maintaining employee records. - Supporting HR systems, data management, and compliance activities. - Working closely with HR, Payroll, Recruitment, and managers across the business. - Identifying opportunities to improve processes and enhance service delivery. What we're looking for - Previous experience in HR administration, HR operations, or a Shared Services environment. - Strong organisational skills with excellent attention to detail. - Experience working with HR systems and managing confidential information. - Ability to manage multiple priorities in a fast-paced environment. - A proactive, customer-focused approach and strong communication skills. Why join us? This is an excellent opportunity to join a collaborative and supportive organisation where you'll contribute to creating a positive employee experience while developing your HR career. Ready for your next HR challenge? We'd love to hear from you.
Workshop Controllers, Are you an experienced Workshop Controller? Would you like to join one of our premier clients, working at one of their fabulous dealerships, based in the Romford area. Why apply for this Workshop Controller vacancy? • Great salary • Company car scheme - up to two vehicles • Highly competitive performance bonus • Up to 7 % Employer Pension Contribution • Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays • Exclusive retail discounts - through our Rewards Apps • Enhanced Maternity, Paternity and Adoption Leave • Employee Assistance Program Responsibilities include: • Manage the flow of work, optimising the skills and resource available. • Ensure optimum repair quality on every job. • Adopt new digital systems and processes as part of our digitalisation strategy. • Develop the skills, training and career progression of team members. • Manage the flow and stock of parts required within the workshop. • Communicate across the department on the progress of work. • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks. To find out more about this Workshop Controller position or to apply please contact Daniel Walton on (phone number removed)r directly on (phone number removed). Alternatively, you can forward your CV to (url removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Jun 11, 2026
Full time
Workshop Controllers, Are you an experienced Workshop Controller? Would you like to join one of our premier clients, working at one of their fabulous dealerships, based in the Romford area. Why apply for this Workshop Controller vacancy? • Great salary • Company car scheme - up to two vehicles • Highly competitive performance bonus • Up to 7 % Employer Pension Contribution • Annual Leave - 22 days increasing to 26 with continued service, plus bank holidays • Exclusive retail discounts - through our Rewards Apps • Enhanced Maternity, Paternity and Adoption Leave • Employee Assistance Program Responsibilities include: • Manage the flow of work, optimising the skills and resource available. • Ensure optimum repair quality on every job. • Adopt new digital systems and processes as part of our digitalisation strategy. • Develop the skills, training and career progression of team members. • Manage the flow and stock of parts required within the workshop. • Communicate across the department on the progress of work. • Optimise operational processes within the Customer Journey, such as Vehicle Health Checks. To find out more about this Workshop Controller position or to apply please contact Daniel Walton on (phone number removed)r directly on (phone number removed). Alternatively, you can forward your CV to (url removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Role: New Business Administrator Location: Lutterworth - hybrid This is a proactive, customer-focused operational role with a key position in the New Business function. You will play an integral part in ensuring clients experience a smooth, efficient and professional service from initial engagement through to completion. The role is responsible for processing new deals and supporting the onboarding journey, ensuring all activity is handled efficiently, accurately and with commercial awareness. As a regular point of contact for clients you will represent the business with professionalism and confidence, delivering a high-quality experience at every stage. Key Responsibilities: Deliver a professional and responsive service to clients on a daily basis Process payouts for new deals accurately and in a timely manner Support and manage all aspects of the New Business process for both new and existing clients Conduct verification checks for new clients and brokers in line with internal policies Carry out initial risk assessments following verification and escalate or resolve issues where necessary Maintain accurate and up-to-date client and facility records across systems Monitor debtor records, trading styles and address details to ensure ongoing data accuracy Effectively manage workload and prioritise tasks to meet service expectations and deadlines Liaise closely with the wider Asset Finance team to maintain high standards of service and risk management Support general administrative activities as required Provide assistance to colleagues, including Sales and Management teams, when needed Skills & Knowledge: Strong administrative and organisational capability Excellent customer service and communication skills High level of attention to detail and accuracy Ability to build and maintain effective working relationships Basic commercial awareness, ideally within financial services or lending Ability to plan, prioritise and deliver against deadlines Comfortable handling data with strong numeracy skills Financial literacy and understanding of funding processes (desirable) Ability to engage effectively with internal stakeholders Understanding of asset-backed lending/security (advantageous) The successful candidate will be highly organised, detail-orientated and confident in managing a varied workload. You will have a professional and personable approach, strong communication skills and a genuine commitment to delivering excellent service. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Jun 11, 2026
Full time
Role: New Business Administrator Location: Lutterworth - hybrid This is a proactive, customer-focused operational role with a key position in the New Business function. You will play an integral part in ensuring clients experience a smooth, efficient and professional service from initial engagement through to completion. The role is responsible for processing new deals and supporting the onboarding journey, ensuring all activity is handled efficiently, accurately and with commercial awareness. As a regular point of contact for clients you will represent the business with professionalism and confidence, delivering a high-quality experience at every stage. Key Responsibilities: Deliver a professional and responsive service to clients on a daily basis Process payouts for new deals accurately and in a timely manner Support and manage all aspects of the New Business process for both new and existing clients Conduct verification checks for new clients and brokers in line with internal policies Carry out initial risk assessments following verification and escalate or resolve issues where necessary Maintain accurate and up-to-date client and facility records across systems Monitor debtor records, trading styles and address details to ensure ongoing data accuracy Effectively manage workload and prioritise tasks to meet service expectations and deadlines Liaise closely with the wider Asset Finance team to maintain high standards of service and risk management Support general administrative activities as required Provide assistance to colleagues, including Sales and Management teams, when needed Skills & Knowledge: Strong administrative and organisational capability Excellent customer service and communication skills High level of attention to detail and accuracy Ability to build and maintain effective working relationships Basic commercial awareness, ideally within financial services or lending Ability to plan, prioritise and deliver against deadlines Comfortable handling data with strong numeracy skills Financial literacy and understanding of funding processes (desirable) Ability to engage effectively with internal stakeholders Understanding of asset-backed lending/security (advantageous) The successful candidate will be highly organised, detail-orientated and confident in managing a varied workload. You will have a professional and personable approach, strong communication skills and a genuine commitment to delivering excellent service. Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.
Are you highly organised, detail-oriented, and looking to build a long-term career in payroll? We have an exciting opportunity to join our Payroll team as a Payroll Administrator in Marlow This is a varied and rewarding role offering excellent development opportunities within a large, growing global organisation. Working alongside experienced payroll professionals, you'll gain hands-on experience supporting the delivery of payroll services for approximately 1,800 employees across multiple entities. This position is ideal for someone who enjoys working with numbers, has strong administrative skills, and is eager to learn and develop within a specialist payroll environment. About the Role As a Payroll Administrator, you will support the Payroll Manager and wider team with the accurate and timely processing of monthly payroll while ensuring employee records remain up to date and compliant. You will act as a key point of contact for payroll-related queries and work closely with HR, Finance, and other departments to ensure a seamless employee experience. Key Responsibilities Support the preparation and processing of monthly payrolls across multiple business entities. Process new starter and leaver documentation, including P45S and new starter declarations. Maintain employee records, including pay rates, deductions, payment methods, tax information, and statutory data. Calculate and process overtime, additional hours, and other payroll adjustments. Respond to payroll queries from employees, managers, and external bodies. Liaise with HR, Finance, and operational teams to ensure payroll accuracy. Assist with statutory reporting and National Statistics returns. Ensure payroll documentation is maintained in line with GDPR requirements. Support continuous improvement initiatives and the implementation of new payroll processes where required. Additional Information Monday to Friday 37.5 hours per week Hybrid working opportunities available following the successful completion of your probationary period Occasional business travel may be required. Flexibility in working hours may be required to meet business needs. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements About You We are looking for a motivated individual with a positive attitude and a genuine interest in developing a career in payroll. You will have: Excellent attention to detail and accuracy. Strong organisational and time management skills. Good communication skills, both written and verbal. The ability to handle confidential information professionally. A proactive and flexible approach to work. Strong IT skills and confidence in learning new systems. The ability to work independently and as part of a team. A customer-focused mindset with a "can-do" attitude. Essential Requirements GCSE/O Level (or equivalent) in English and Mathematics. Previous administration experience would be advantageous, but is not essential. A willingness to learn and develop within a payroll environment.
Jun 11, 2026
Full time
Are you highly organised, detail-oriented, and looking to build a long-term career in payroll? We have an exciting opportunity to join our Payroll team as a Payroll Administrator in Marlow This is a varied and rewarding role offering excellent development opportunities within a large, growing global organisation. Working alongside experienced payroll professionals, you'll gain hands-on experience supporting the delivery of payroll services for approximately 1,800 employees across multiple entities. This position is ideal for someone who enjoys working with numbers, has strong administrative skills, and is eager to learn and develop within a specialist payroll environment. About the Role As a Payroll Administrator, you will support the Payroll Manager and wider team with the accurate and timely processing of monthly payroll while ensuring employee records remain up to date and compliant. You will act as a key point of contact for payroll-related queries and work closely with HR, Finance, and other departments to ensure a seamless employee experience. Key Responsibilities Support the preparation and processing of monthly payrolls across multiple business entities. Process new starter and leaver documentation, including P45S and new starter declarations. Maintain employee records, including pay rates, deductions, payment methods, tax information, and statutory data. Calculate and process overtime, additional hours, and other payroll adjustments. Respond to payroll queries from employees, managers, and external bodies. Liaise with HR, Finance, and operational teams to ensure payroll accuracy. Assist with statutory reporting and National Statistics returns. Ensure payroll documentation is maintained in line with GDPR requirements. Support continuous improvement initiatives and the implementation of new payroll processes where required. Additional Information Monday to Friday 37.5 hours per week Hybrid working opportunities available following the successful completion of your probationary period Occasional business travel may be required. Flexibility in working hours may be required to meet business needs. Benefits Annual leave enhanced with long service. Company Pension Long service rewards: both financial and leave-based. Health cash plan. Life assurance scheme. Critical Illness cover Access to our prestige benefits and rewards portal. Career development opportunities. Access to a well-established Employee Assistance Programme provider. And other excellent benefits you'd expect from a market leader. Requirements About You We are looking for a motivated individual with a positive attitude and a genuine interest in developing a career in payroll. You will have: Excellent attention to detail and accuracy. Strong organisational and time management skills. Good communication skills, both written and verbal. The ability to handle confidential information professionally. A proactive and flexible approach to work. Strong IT skills and confidence in learning new systems. The ability to work independently and as part of a team. A customer-focused mindset with a "can-do" attitude. Essential Requirements GCSE/O Level (or equivalent) in English and Mathematics. Previous administration experience would be advantageous, but is not essential. A willingness to learn and develop within a payroll environment.
Garrard Building and Construction Limited
Stevenage, Hertfordshire
Job Title: Trainee Contract Manager Location: SG1 4QX - Stevenage, Hertfordshire Salary: Competitive Job Type: Full time, Permanent Working Hours: 40 Hours Per Week, Monday to Friday 08:00 - 17:00 About us: Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of our offices in Stevenage, Hertfordshire. We are a specialist construction and property repair company delivering insured building repairs on behalf of insurers, loss adjusters, housing providers, and private clients. Our projects range from minor reinstatement works to major property repairs following subsidence, fire, flood, escape of water, impact, and other insured events. We pride ourselves on delivering high-quality repairs, excellent customer service, and efficient project management. About the Role: The Assistant Contract Manager will provide administrative, operational, and project support to multiple Contract Managers and repair teams across a portfolio of insured building repair projects. The role is ideal for an organised and proactive individual looking to develop a career in construction management, insurance reinstatement, and project delivery. The successful candidate will assist in coordinating projects from instruction through to completion, ensuring works are delivered safely, efficiently, within budget, and to the required quality standards while maintaining excellent communication with clients, customers, subcontractors and suppliers. Career Development This role offers an excellent opportunity to develop within a growing construction business, with progression opportunities into Contract Management, Project Management, Surveying, or Operations Management roles. Main Duties & Responsibilities: Contract & Project Support Provide day-to-day support to Contract Managers across multiple live projects Assist with planning, scheduling, and coordinating repair works Monitor project progress and update internal management systems Support the preparation of work programmes and project documentation Assist in managing project costs and monitoring budgets Help ensure projects are completed within agreed timescales and service level agreements Client & Stakeholder Communication Act as a point of contact for clients, customers, loss adjusters, and subcontractors Provide regular updates regarding project progress Respond to customer queries and assist in resolving issues promptly Support the management of customer expectations throughout the repair process Commercial & Administrative Duties Raise purchase orders and subcontractor instructions Assist with valuations, variations, and invoicing processes Maintain accurate project records and documentation Support the preparation of reports and performance data Ensure all project files are up to date and compliant Health, Safety & Compliance Assist in ensuring projects comply with company health and safety procedures Maintain records relating to risk assessments, method statements, and site documentation Support compliance with company policies, insurance requirements, and industry regulations Promote safe working practices across all projects Operational Support Assist with general project administration Assist with material ordering and delivery schedules Support site inspections and quality control processes where required Work collaboratively with all other team members About you: Essential Previous experience in an administrative, coordinator, assistant project management, or construction support role Strong organisational and time management skills Excellent communication and customer service abilities Good IT skills including Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and priorities simultaneously Strong attention to detail and accuracy Full UK driving licence Desirable Experience within construction, property maintenance, facilities management, or insurance reinstatement Knowledge of insured building repairs and claims processes Understanding of construction contracts and project management principles Experience using job management or construction software systems Personal Attributes Professional and customer-focused Proactive and willing to learn Able to work effectively both independently and as part of a team Strong problem-solving skills Adaptable and capable of working in a fast-paced environment Positive attitude with a commitment to delivering excellent service Benefits: The benefits package includes a standard entitlement of 20 days paid holiday per year (in addition to the 8 UK Bank and Public holidays) and access to a pension scheme following a qualifying period. Please click the APPLY button to send your CV and Cover Letter for this role. The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment and harassment on the grounds of all the 'protected characteristics' as identified by the Equality Act 2010. Candidates with experience or relevant job titles of; Project Coordinator, Site Administrator, Construction Planner, Insurance Reinstatement, Property Maintenance Coordinator, Assistant Contracts Manager, Building Repair Coordination, Works Scheduler, Subcontractor Management, Claims Handling, Construction Admin, Facilities Coordinator, Project Support Assistant, RAMS (Risk Assessments & Method Statements), and Building Services Coordinator may also be considered for this role.
Jun 11, 2026
Full time
Job Title: Trainee Contract Manager Location: SG1 4QX - Stevenage, Hertfordshire Salary: Competitive Job Type: Full time, Permanent Working Hours: 40 Hours Per Week, Monday to Friday 08:00 - 17:00 About us: Garrard Building and Construction Ltd is a family run construction company established in 1946. The Company specialises in building repair and renovation to domestic and commercial properties within an approximate 50-mile radius of our offices in Stevenage, Hertfordshire. We are a specialist construction and property repair company delivering insured building repairs on behalf of insurers, loss adjusters, housing providers, and private clients. Our projects range from minor reinstatement works to major property repairs following subsidence, fire, flood, escape of water, impact, and other insured events. We pride ourselves on delivering high-quality repairs, excellent customer service, and efficient project management. About the Role: The Assistant Contract Manager will provide administrative, operational, and project support to multiple Contract Managers and repair teams across a portfolio of insured building repair projects. The role is ideal for an organised and proactive individual looking to develop a career in construction management, insurance reinstatement, and project delivery. The successful candidate will assist in coordinating projects from instruction through to completion, ensuring works are delivered safely, efficiently, within budget, and to the required quality standards while maintaining excellent communication with clients, customers, subcontractors and suppliers. Career Development This role offers an excellent opportunity to develop within a growing construction business, with progression opportunities into Contract Management, Project Management, Surveying, or Operations Management roles. Main Duties & Responsibilities: Contract & Project Support Provide day-to-day support to Contract Managers across multiple live projects Assist with planning, scheduling, and coordinating repair works Monitor project progress and update internal management systems Support the preparation of work programmes and project documentation Assist in managing project costs and monitoring budgets Help ensure projects are completed within agreed timescales and service level agreements Client & Stakeholder Communication Act as a point of contact for clients, customers, loss adjusters, and subcontractors Provide regular updates regarding project progress Respond to customer queries and assist in resolving issues promptly Support the management of customer expectations throughout the repair process Commercial & Administrative Duties Raise purchase orders and subcontractor instructions Assist with valuations, variations, and invoicing processes Maintain accurate project records and documentation Support the preparation of reports and performance data Ensure all project files are up to date and compliant Health, Safety & Compliance Assist in ensuring projects comply with company health and safety procedures Maintain records relating to risk assessments, method statements, and site documentation Support compliance with company policies, insurance requirements, and industry regulations Promote safe working practices across all projects Operational Support Assist with general project administration Assist with material ordering and delivery schedules Support site inspections and quality control processes where required Work collaboratively with all other team members About you: Essential Previous experience in an administrative, coordinator, assistant project management, or construction support role Strong organisational and time management skills Excellent communication and customer service abilities Good IT skills including Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks and priorities simultaneously Strong attention to detail and accuracy Full UK driving licence Desirable Experience within construction, property maintenance, facilities management, or insurance reinstatement Knowledge of insured building repairs and claims processes Understanding of construction contracts and project management principles Experience using job management or construction software systems Personal Attributes Professional and customer-focused Proactive and willing to learn Able to work effectively both independently and as part of a team Strong problem-solving skills Adaptable and capable of working in a fast-paced environment Positive attitude with a commitment to delivering excellent service Benefits: The benefits package includes a standard entitlement of 20 days paid holiday per year (in addition to the 8 UK Bank and Public holidays) and access to a pension scheme following a qualifying period. Please click the APPLY button to send your CV and Cover Letter for this role. The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment and harassment on the grounds of all the 'protected characteristics' as identified by the Equality Act 2010. Candidates with experience or relevant job titles of; Project Coordinator, Site Administrator, Construction Planner, Insurance Reinstatement, Property Maintenance Coordinator, Assistant Contracts Manager, Building Repair Coordination, Works Scheduler, Subcontractor Management, Claims Handling, Construction Admin, Facilities Coordinator, Project Support Assistant, RAMS (Risk Assessments & Method Statements), and Building Services Coordinator may also be considered for this role.