Positive Employment
Portsmouth, Hampshire
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
Positive Employment is currently recruiting for a Project Manager for our client a government organisation in Portsmouth. The organisation is embarking on a major transformation of its Housing Management services, replacing a complex mix of ageing systems with a single, modern, cloud-hosted Housing Management System (HMS). This high-profile project will play a significant role in improving services for more than 15,000 households across the city. The new HMS will bring together all Portsmouth Homes tenancy, property, and asset information into one secure, modern platform, improving data accuracy, strengthening compliance, and enabling smarter, real-time decision-making. It will also provide improved customer experience, giving residents access to online services and enabling staff to work more efficiently with better tools and streamlined processes. This is an exciting opportunity to join a programme with strong organizational backing, clear strategic drivers, and a wide impact across Housing, Repairs & Maintenance, Community Safety, and Corporate IT. The post holder will help deliver a modern SaaS solution that supports regulatory standards, drives digital transformation, and creates a resilient technical foundation for future service improvement. This role is a temporary contract initially for 24 months with the possibility to extend. This role has flexibility for remote working with occasional requirement to work onsite in the Portsmouth offices or in a local housing office in either Somerstown, Paulsgrove or Leigh Park. Duties and Responsibilities but not limited to: Lead full lifecycle delivery of Portsmouth Homes Housing Management System (HMS) transformation, from mobilisation through tender, implementation, testing, cutover, and post-go-live stabilisation. Provide line management and day-to-day leadership for project delivery resources, including the Project Coordinator, Data Lead, Business Analyst, Test Lead and any contracted specialists, ensuring clear accountability, prioritisation, and effective collaboration across all workstreams. Function as the primary bridge between Housing, IT & Digital, Data, Procurement, Finance, corporate governance teams, external suppliers, and delivery partners, ensuring effective communication, aligned priorities, and timely decision-making. Drive strategic alignment with PCC's cloud, data protection, information governance, cyber security, and IT architectural standards, ensuring project alignment across all required IT checkpoints such as IT Change Board (CAB) and Architecture Review Board (ARB). Work with Portsmouth Homes stakeholders to ensure the new HMS fully supports regulatory and compliance requirements. Own and manage the programme plan, overseeing scope, milestones, interdependencies, risks, issues, budget, change control and resource planning, ensuring effective reporting into project and governance boards. Lead procurement engagement where required, ensuring supplier deliverables meet contractual expectations. Oversee all technical and functional workstreams, including data cleansing, migration from multiple legacy systems, integrations with Repairs, Community Safety, Finance and corporate platforms, environment management, and configuration. Manage testing cycles end-to-end, including SIT, UAT, defect tracking, quality assurance, and readiness assessments to ensure a robust and stable solution at go-live. Coordinate business change and transformation activity, ensuring redesigned processes, operating models, and workflows are embedded and aligned with the Council's wider digital ambitions. Lead organisational readiness, including training planning and delivery, user support models, communications, impact assessments, and transition to BAU support teams, including Hand Over to Service (HOTS) activities with IT. Championing data quality and governance, working with data owners and analysts to establish a single authoritative dataset, improve reporting capability, and support emerging regulatory expectations. Personal Requirements: Proven history of delivering complex housing-focused IT system implementations, including large-scale data migrations from multiple legacy platforms. Hands-on experience with major housing technologies, including NEC Housing, Microsoft Dynamics 365, or similar enterprise-grade HMS solutions. Strong understanding of end-to-end landlord services, including tenancy management, allocations, repairs and maintenance, rents, asset management, and associated compliance workflows. Practical experience working with cloud-hosted SaaS environments, including configuration, integration, security, and vendor-managed delivery models. Robust knowledge of project governance, including change control, risk and issue management, cutover planning, and quality assurance across complex IT environments. Demonstrated ability to collaborate across business, operational, digital, data, and technical teams, ensuring solutions align with IT governance, organisational standards, and GDPR. Experience leading stakeholders through significant organisational or digital change, including training, engagement, process redesign, and adoption support. Expertise in data extraction, cleansing, transformation, and migration from legacy housing systems into a consolidated, modern HMS (Desirable). Formal project management certification, such as PRINCE2 Practitioner (Desirable). Broad modular understanding across housing operations, such as Rents, Repairs, Allocations, ASB, Voids, Stock Condition, and Planned Maintenance (Desirable). Experience integrating HMS platforms with wider systems, such as document management, customer portals, workflow automation tools, and reporting solutions (e.g., Power BI, Business Objects) (Desirable). Working Hours: 37hrs / Monday - Friday Pay: £450.00 per day Please note this role is within the scope of IR35.
Michael Page
Crewe, Cheshire
A high-impact Interim Systems Manager is needed to take full ownership of ERP and business systems across a multi-site manufacturing environment, ensuring everything runs smoothly while driving meaningful improvements. This is a hands-on contract where you'll balance BAU stability with shaping and supporting a wider ERP transformation. Client Details Michael Page are proud to be partnered exclusively with one of our key clients to recruit an Interim IT Systems Manager at their Crewe site. This organisation is a well-established player in the FMCG sector, known for its robust operations and commitment to delivering quality products. As a medium-sized company, they rely on efficient IT systems to streamline their processes and maintain competitive advantage, so you'll cover both strategic and elements of hands-on work alongside the team. Description This is a standout IT Systems Manager opportunity for a contractor who enjoys stepping into a business-critical role and making an immediate difference. You'll take the reins of the organisation's systems landscape, ensuring ERP and business systems are robust, reliable, and delivering real value to the wider business. Alongside keeping operations running efficiently, you'll play a key role in supporting the transition to a modern ERP platform (including Dynamics 365 Business Central), giving you exposure to a live transformation programme. Working closely with stakeholders across operations, supply chain, finance, and commercial teams, you'll act as the bridge between technology and the business-translating requirements into practical system improvements. You'll also drive enhancements across integrations, reporting, data flows, and automation, helping the organisation become more efficient and scalable. Beyond applications, you'll maintain oversight of infrastructure (networks, servers, storage, and security), act as the senior escalation point for system issues, and ensure users are supported with clear, pragmatic solutions. You'll also coordinate with external IT partners, ensuring services are delivered effectively. This is a role where you'll be trusted to take ownership, solve problems, and leave things noticeably better than you found them. The business have a main HQ in Crewe, so you will ideally be in a commutable distance, and free to travel to Crewe 3-4 times per week. Profile As the successful candidate for the IT Systems Manager, you should have: Proven experience managing ERP systems within a manufacturing, production, or similar environment Hands-on experience with platforms such as SI ERP, Dynamics 365 Business Central, or equivalent Strong understanding of Microsoft cloud technologies (Azure and cloud-hosted systems) Broad infrastructure knowledge across networks, servers, storage, backups, and security Experience operating across multi-site environments A hands-on, proactive approach to troubleshooting and resolving complex issues Strong stakeholder engagement skills - comfortable working directly with both technical teams and business users Experience managing third-party vendors and service providers Good working knowledge of SQL, reporting tools, and advanced Excel Nice to have: Experience supporting ERP implementations, upgrades, or migrations Exposure to WMS or supply chain systems Power BI or advanced reporting capability Background in FMCG or food manufacturing A passion for continuous improvement, automation, and system optimisation Job Offer 450- 500 per day Outside IR35 - genuinely structured for independent delivery A role with real ownership and influence, not just BAU support A unique mix of operational responsibility and transformation involvement High visibility across the business - your impact will be seen and felt quickly Immediate or short-notice start available Ideal for a contractor who wants to step into a role where they can add value from day one, take ownership, and make a measurable impact. If you are an experienced IT Systems Manager looking for your next challenge in a thriving industry, apply today to join a team that values expertise and innovation!
A high-impact Interim Systems Manager is needed to take full ownership of ERP and business systems across a multi-site manufacturing environment, ensuring everything runs smoothly while driving meaningful improvements. This is a hands-on contract where you'll balance BAU stability with shaping and supporting a wider ERP transformation. Client Details Michael Page are proud to be partnered exclusively with one of our key clients to recruit an Interim IT Systems Manager at their Crewe site. This organisation is a well-established player in the FMCG sector, known for its robust operations and commitment to delivering quality products. As a medium-sized company, they rely on efficient IT systems to streamline their processes and maintain competitive advantage, so you'll cover both strategic and elements of hands-on work alongside the team. Description This is a standout IT Systems Manager opportunity for a contractor who enjoys stepping into a business-critical role and making an immediate difference. You'll take the reins of the organisation's systems landscape, ensuring ERP and business systems are robust, reliable, and delivering real value to the wider business. Alongside keeping operations running efficiently, you'll play a key role in supporting the transition to a modern ERP platform (including Dynamics 365 Business Central), giving you exposure to a live transformation programme. Working closely with stakeholders across operations, supply chain, finance, and commercial teams, you'll act as the bridge between technology and the business-translating requirements into practical system improvements. You'll also drive enhancements across integrations, reporting, data flows, and automation, helping the organisation become more efficient and scalable. Beyond applications, you'll maintain oversight of infrastructure (networks, servers, storage, and security), act as the senior escalation point for system issues, and ensure users are supported with clear, pragmatic solutions. You'll also coordinate with external IT partners, ensuring services are delivered effectively. This is a role where you'll be trusted to take ownership, solve problems, and leave things noticeably better than you found them. The business have a main HQ in Crewe, so you will ideally be in a commutable distance, and free to travel to Crewe 3-4 times per week. Profile As the successful candidate for the IT Systems Manager, you should have: Proven experience managing ERP systems within a manufacturing, production, or similar environment Hands-on experience with platforms such as SI ERP, Dynamics 365 Business Central, or equivalent Strong understanding of Microsoft cloud technologies (Azure and cloud-hosted systems) Broad infrastructure knowledge across networks, servers, storage, backups, and security Experience operating across multi-site environments A hands-on, proactive approach to troubleshooting and resolving complex issues Strong stakeholder engagement skills - comfortable working directly with both technical teams and business users Experience managing third-party vendors and service providers Good working knowledge of SQL, reporting tools, and advanced Excel Nice to have: Experience supporting ERP implementations, upgrades, or migrations Exposure to WMS or supply chain systems Power BI or advanced reporting capability Background in FMCG or food manufacturing A passion for continuous improvement, automation, and system optimisation Job Offer 450- 500 per day Outside IR35 - genuinely structured for independent delivery A role with real ownership and influence, not just BAU support A unique mix of operational responsibility and transformation involvement High visibility across the business - your impact will be seen and felt quickly Immediate or short-notice start available Ideal for a contractor who wants to step into a role where they can add value from day one, take ownership, and make a measurable impact. If you are an experienced IT Systems Manager looking for your next challenge in a thriving industry, apply today to join a team that values expertise and innovation!
Experis
City, Sheffield
IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions. Role Snapshot - Sheffield HQ: Salary: 40,000 - 45,000 per annum Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office Hours: 08:30 - 17:00, Monday to Friday Reporting to: Group Information Systems Manager Occasional travel to other UK sites required About the Role: As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a "Cloud-First" strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies. Key Responsibilities: Provide 3rd line technical support, acting as an escalation point for complex incidents and problems. Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments. Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best practices. Maintain and test backup, disaster recovery, and business continuity solutions. Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019). Solid understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-entity environments. Strong troubleshooting, analytical, and problem-solving capabilities. Experience implementing or maintaining Cyber Essentials compliance. Excellent communication and stakeholder management skills. Highly organised, proactive, and customer-focused mindset. Desirable: Microsoft certifications (Azure, Microsoft 365, Security). CCNA, VCP, or equivalent technical certifications. Experience with PowerShell scripting and automation. Knowledge of ITIL or structured service management frameworks. Experience with Veeam or similar backup and DR platforms. What's On Offer: Competitive salary package with clear technical ownership. Hybrid working model supporting work-life balance. Exposure to modern cloud and infrastructure technologies. Opportunity to influence and shape a growing IT environment. Support for ongoing professional development and training. Call Experis IT Today for more information on (phone number removed)
IT Support Engineer - Microsoft Platform - Eco- Environment Services Join a growing, cloud-first organisation as an IT Support Engineer and play a critical role in supporting, securing, and evolving a modern IT environment. This is a hands-on, technically focused position suited to an experienced 3rd Line Engineer who thrives on solving complex problems and delivering high-quality infrastructure solutions. Role Snapshot - Sheffield HQ: Salary: 40,000 - 45,000 per annum Working Pattern: Hybrid - 2 days from home, 3 days from the Sheffield office Hours: 08:30 - 17:00, Monday to Friday Reporting to: Group Information Systems Manager Occasional travel to other UK sites required About the Role: As the IT Support Engineer, you will provide 3rd Line Technical Support and contribute to the design, delivery, and ongoing improvement of a secure, scalable IT infrastructure. Working across multiple business units, you will support a "Cloud-First" strategy while maintaining on-premise and hybrid systems. This role offers significant exposure to infrastructure projects, cyber security initiatives, and modern workplace technologies. Key Responsibilities: Provide 3rd line technical support, acting as an escalation point for complex incidents and problems. Maintain and support Microsoft 365, Azure / Entra ID, Intune, and Windows Server environments. Lead or contribute to infrastructure projects including cloud migrations, upgrades, and system integrations. Configure and support network infrastructure including firewalls, switches, routers, and Wi-Fi. Administer Active Directory, Group Policy, identity management, and access controls. Manage endpoint provisioning, compliance, and security using Intune and Endpoint Manager. Monitor system performance, availability, and security, ensuring adherence to best practices. Maintain and test backup, disaster recovery, and business continuity solutions. Support Cyber Essentials compliance, patching, MFA, conditional access, and security tooling. Work closely with third-party suppliers and internal stakeholders to deliver reliable IT services. Produce clear technical documentation and contribute to continuous service improvement. Skills and Experience: Essential: At least 5 years' experience in IT support, including substantial 3rd line and project-based work. Strong hands-on experience with Microsoft 365 (Exchange, Teams, SharePoint, Power Platform). Proven experience with Azure AD / Entra ID, Intune MDM, and Windows Server (2016/2019). Solid understanding of Active Directory, Group Policy, and networking fundamentals. Experience supporting multi-site or multi-entity environments. Strong troubleshooting, analytical, and problem-solving capabilities. Experience implementing or maintaining Cyber Essentials compliance. Excellent communication and stakeholder management skills. Highly organised, proactive, and customer-focused mindset. Desirable: Microsoft certifications (Azure, Microsoft 365, Security). CCNA, VCP, or equivalent technical certifications. Experience with PowerShell scripting and automation. Knowledge of ITIL or structured service management frameworks. Experience with Veeam or similar backup and DR platforms. What's On Offer: Competitive salary package with clear technical ownership. Hybrid working model supporting work-life balance. Exposure to modern cloud and infrastructure technologies. Opportunity to influence and shape a growing IT environment. Support for ongoing professional development and training. Call Experis IT Today for more information on (phone number removed)
MCR Property Group
Manchester, Lancashire
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
Contract Type: Temporary (12 months) Purpose of the Role To lead the planning, coordination, and delivery of a new property management system implementation to replace the existing platform. The role will ensure a smooth transition through effective project management, stakeholder engagement, system configuration, testing, training, and go-live support, aligning with business objectives across residential, commercial, and development portfolios. A key focus will be managing the integration of the new system with HubSpot CRM, finance systems, and reporting tools, including oversight of developers working on APIs and data connectivity. Key Responsibilities Project Management & Delivery Develop and manage the project plan, timelines, budgets, and risk registers. Drive end-to-end system implementation, including design, build, testing, training, and rollout. Ensure alignment with strategic objectives and operational needs. Stakeholder Engagement Act as the central point of contact between internal teams (finance, asset management, property management, IT, marketing/CRM) and external suppliers. Coordinate workshops to capture requirements and translate into system configuration. Provide regular updates and reports to senior management and project steering groups. System Design & Integration Work with vendors to configure modules (lease management, rent collection, service charges, credit control, facilities, reporting, integrations). Manage data migration from current systems, ensuring accuracy and completeness. Oversee and coordinate API integrations with HubSpot, finance systems, banking platforms, tenant portals, and BI tools. Liaise with and manage external developers where custom integrations are required. Testing & Training Lead UAT (User Acceptance Testing) across teams, ensuring scenarios cover real-world use cases. Define test scripts for integrations (HubSpot sync, API data flows, reporting pipelines). Develop training materials and coordinate training sessions for end users. Support business process re-engineering to align with system functionality. Change Management Identify process impacts and support business change. Promote adoption and provide post go-live support and troubleshooting. Capture lessons learned and embed best practice for future digital projects. Required Skills & Experience Proven experience as a Project Manager or Systems Implementation Lead, preferably in the property or real estate sector. Strong track record in delivering ERP or property management system implementations. Hands-on experience managing API integrations and working with developers on system connectivity. Familiarity with HubSpot CRM and its integration with third-party systems. Experience of data migration projects. Knowledge of integration with finance systems (general ledger, purchase ledger, payment platforms). Excellent stakeholder management and communication skills, with the ability to liaise with senior leadership and frontline staff. Proficiency in project management methodologies Strong problem-solving, organisational, and time-management skills. Ability to produce clear project documentation, training materials, and reports. Desirable Skills Previous experience in both commercial and residential property management environments (including PBSA or BTR). Knowledge of regulatory and compliance requirements in UK property management. Understanding of reporting tools/BI for KPI dashboards (e.g., Power BI, Tableau). Experience leading system replacement projects (legacy system to cloud-based solution).
