FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to 30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the d cor industry. Main duties: To assist the Export department and deliver excellent customer service to high-end customers. The Role: - Handle all queries received via email and website - Answer calls from customers and Sales Managers - Generate orders and data inputting - Manage customs and export paperwork for deliveries - Assist colleagues/other departments in busy periods - Administrative duties as required The candidate: - Fluent in both French and German (both written and verbally) - Senior experience in customer service (ideally from prestige product/high end customers) - Experience or knowledge in import/export or customs documents - ideal - Ability to work under pressure and to deadlines - Team player and excel in building cooperation - IT literate Salary: Up to 30,000 depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
May 28, 2026
Full time
FRENCH SELECTION (FS) Trilingual French and German Speaking Export Customer Service Advisor Location: Manchester Salary: Up to 30,000 depending on experience Ref: 1218FG To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 1218FG The Company: High-quality manufacturer in the d cor industry. Main duties: To assist the Export department and deliver excellent customer service to high-end customers. The Role: - Handle all queries received via email and website - Answer calls from customers and Sales Managers - Generate orders and data inputting - Manage customs and export paperwork for deliveries - Assist colleagues/other departments in busy periods - Administrative duties as required The candidate: - Fluent in both French and German (both written and verbally) - Senior experience in customer service (ideally from prestige product/high end customers) - Experience or knowledge in import/export or customs documents - ideal - Ability to work under pressure and to deadlines - Team player and excel in building cooperation - IT literate Salary: Up to 30,000 depending on experience French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels. This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment. The Role As a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care. Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: 26,800 + monthly incentives Key Responsibilities Deliver high-quality customer service via phone, chat, and email in both German and English Handle customer queries and resolve issues from start to finish Work in a fast-paced call centre environment, managing multiple interactions at once Communicate clearly and confidently across all channels Meet and exceed KPIs and performance targets Collaborate with team members to improve service delivery and processes What We're Looking For Previous experience in customer service, ideally within a call centre Fluent in German and English (written and spoken) - essential Strong communication and problem-solving skills Ability to multitask and manage multiple chats efficiently Comfortable working towards targets in a customer service environment Positive, adaptable, and eager to learn What's on Offer 33 days annual leave including bank holidays Monthly performance bonus and referral incentives Health cash plan and wellbeing support Enhanced family policies and life insurance Hybrid working options (performance-based) On-site gym and discounted fitness memberships Ongoing training and clear career progression opportunities Regular team events, incentives, and recognition programmes centre and customer service Customer Service Advisor - Special Language Speakers Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 26, 2026
Full time
Are you skilled in speaking German? Do you enjoy helping customers solve problems whilst giving the best service? If you answered yes to those, this could be a great fit! Customer Service Advisor - German Speaking, If you speak one of these languages, get in touch. Looking to build your career in a fast-paced, global environment? We're hiring a Customer Service Advisor - German Speaking to join a thriving call centre team in Edinburgh, delivering exceptional support to customers across multiple channels. This is a fantastic opportunity for someone with a passion for customer service who enjoys problem-solving, working with people, and being part of a high-performing team in a modern call centre environment. The Role As a Customer Service Advisor - German Speaking you will be supporting customers with travel-related queries including bookings, changes, and general enquiries. You'll deliver outstanding customer service across phone, chat, and email, ensuring every interaction is handled with professionalism and care. Location: Edinburgh (1 Lochrin Square) Hours: Full-time, 37.5 hours per week Salary: 26,800 + monthly incentives Key Responsibilities Deliver high-quality customer service via phone, chat, and email in both German and English Handle customer queries and resolve issues from start to finish Work in a fast-paced call centre environment, managing multiple interactions at once Communicate clearly and confidently across all channels Meet and exceed KPIs and performance targets Collaborate with team members to improve service delivery and processes What We're Looking For Previous experience in customer service, ideally within a call centre Fluent in German and English (written and spoken) - essential Strong communication and problem-solving skills Ability to multitask and manage multiple chats efficiently Comfortable working towards targets in a customer service environment Positive, adaptable, and eager to learn What's on Offer 33 days annual leave including bank holidays Monthly performance bonus and referral incentives Health cash plan and wellbeing support Enhanced family policies and life insurance Hybrid working options (performance-based) On-site gym and discounted fitness memberships Ongoing training and clear career progression opportunities Regular team events, incentives, and recognition programmes centre and customer service Customer Service Advisor - Special Language Speakers Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
MBDA increasingly relies on an effective and reliable use of data and state-of-art digital technologies to develop its products and confirm its leadership in the global Defence Business. The Group Digital Solutions division, as part of the Digital Excellence Directorate, is responsible for the design, development and delivery of modern digital applications aimed to increase business efficiency, add value to MBDA products and services, boost user experience and productivity through the adoption of innovative technical solutions. Salary: Circa £95,000 depending on experience Dynamic (hybrid) working: on average, 3 days per week on-site (travel to UK, France, Italy and Germany sites required) Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: up to a scheme maximum of 50% of base salary Monthly Car Allowance: £680/month Private Medical Insurance: Eligible employees are enrolled as standard into the company funded Private Medical Insurance benefit. Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The ' Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will lead the evolution of the MBDA Engineering tools, in support of the business ambitions, and act as the senior representative of the VP Digital Solutions organisation in the UK, ensuring a robust operating model, a high-end quality of service and a proactive partnership with stakeholders, management and proximity of local resources. Experienced in engineering and industrial contexts, the 'Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will develop relations and partnership with Senior Management across the international engineering functions, fostering an environment of collaboration, trust and team spirit. Working collaboratively across the Digital Excellence function, with particular focus on Digital Solutions, the Enterprise Architecture leads and the infrastructure teams, the role holder will lead delivery the future engineering tools roadmap. The role will coordinate an international team of around 40 internal resources and 70 external specialists dedicated to provide digital services for the Engineering community across MBDA and to ensure full reliability of PLM, ALM, CAD and other critical applications used by the Technical, R&D, Mechanical, Electronic and Electrical Design, Customer Support Functions. The role will work closely with the VP Group Digital Solutions on specific subjects such as governance and performance, compliance, budget definition, talent development, communication. What we're looking for from you: Leadership and strategic thinking Business Relationship and Stakeholder Management Team Management and Talent Development Knowledge and deployment of Engineering and Industrial Digital/IT systems and platforms: PLM / ALM CAD/CAE/CAM Model Based Engineering Simulation Data Processing Collaborative Working Environments) Budget, Project, Portfolio Management Facilitation, Negotiation, Communication Skills Experience in international industrial contexts Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
May 26, 2026
Full time
MBDA increasingly relies on an effective and reliable use of data and state-of-art digital technologies to develop its products and confirm its leadership in the global Defence Business. The Group Digital Solutions division, as part of the Digital Excellence Directorate, is responsible for the design, development and delivery of modern digital applications aimed to increase business efficiency, add value to MBDA products and services, boost user experience and productivity through the adoption of innovative technical solutions. Salary: Circa £95,000 depending on experience Dynamic (hybrid) working: on average, 3 days per week on-site (travel to UK, France, Italy and Germany sites required) Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: up to a scheme maximum of 50% of base salary Monthly Car Allowance: £680/month Private Medical Insurance: Eligible employees are enrolled as standard into the company funded Private Medical Insurance benefit. Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The ' Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will lead the evolution of the MBDA Engineering tools, in support of the business ambitions, and act as the senior representative of the VP Digital Solutions organisation in the UK, ensuring a robust operating model, a high-end quality of service and a proactive partnership with stakeholders, management and proximity of local resources. Experienced in engineering and industrial contexts, the 'Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will develop relations and partnership with Senior Management across the international engineering functions, fostering an environment of collaboration, trust and team spirit. Working collaboratively across the Digital Excellence function, with particular focus on Digital Solutions, the Enterprise Architecture leads and the infrastructure teams, the role holder will lead delivery the future engineering tools roadmap. The role will coordinate an international team of around 40 internal resources and 70 external specialists dedicated to provide digital services for the Engineering community across MBDA and to ensure full reliability of PLM, ALM, CAD and other critical applications used by the Technical, R&D, Mechanical, Electronic and Electrical Design, Customer Support Functions. The role will work closely with the VP Group Digital Solutions on specific subjects such as governance and performance, compliance, budget definition, talent development, communication. What we're looking for from you: Leadership and strategic thinking Business Relationship and Stakeholder Management Team Management and Talent Development Knowledge and deployment of Engineering and Industrial Digital/IT systems and platforms: PLM / ALM CAD/CAE/CAM Model Based Engineering Simulation Data Processing Collaborative Working Environments) Budget, Project, Portfolio Management Facilitation, Negotiation, Communication Skills Experience in international industrial contexts Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We're Looking For We're looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 3 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You'll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you'd love to see what you can bring to the team, click apply and we will contact you to discuss further.
May 26, 2026
Seasonal
Customer Service Advisor Location: Newton Abbot (Office-based) Pay: £12.83 per hour Hours: 37.5 hours per week, 9am to 5:30pm We are currently recruiting for Customer Service Advisors to join a busy and supportive team on a temporary basis, for our client in Newton Abbot. While these roles are initially temporary, there may be opportunities for longer-term positions for the right candidates. This is a fantastic opportunity for individuals with customer service experience who enjoy helping people, solving problems, and delivering a high standard of support across multiple channels. About the Role As a Customer Service Advisor, you will be the first point of contact for customers and business partners, providing support via email and live chat, as well as social channels. You will play a key role in delivering a professional, friendly, and efficient service, ensuring every interaction reflects the brand positively. Your responsibilities will include handling customer queries such as delivery issues, parcel tracking, returns, and general account support. You will take ownership of customer cases, working them through to resolution while maintaining clear and timely communication throughout. You will also handle complaints with empathy and professionalism, working within established processes and collaborating with senior team members when needed. Building strong customer relationships and ensuring a positive experience will be at the heart of everything you do. What We're Looking For We're looking for individuals who are confident communicators with a genuine passion for customer service. You should have previous experience in a customer-facing role and be comfortable working across digital communication channels. Key skills and attributes include: Strong written and verbal communication skills A professional and approachable manner Good problem-solving ability and attention to detail Ability to manage your own workload and work independently A positive, reliable, and self-motivated attitude Comfortable using computer systems and learning new tools Prior experience working with social media or live chat support is advantageous, as is the ability to speak an additional language (Spanish, Italian, German or French). Working Pattern & Pay Training Period: 3 weeks of in-office training, Monday to Friday 9am to 5:30pm Post-Training Schedule: Working days will follow a rota of 5 days out of 7, which will include one weekend day Hours: 37.5 hours per week, 9am to 5:30pm with a 1 hour unpaid lunch Pay rate: £12.83 per hour, which is equivalent to an annual salary of £25,032.35 Location & Environment This is an office-based role in Newton Abbot. There is plenty of on-site parking available but it is on a first-come, first-served basis. You'll be joining a collaborative and welcoming team environment where support and development are a top priority. This is an excellent opportunity to join a truly fantastic team and brand. If this sounds like the role for you, and you'd love to see what you can bring to the team, click apply and we will contact you to discuss further.
German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 25, 2026
Full time
German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Russian-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a Russian-Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Russian-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Russian-Speaking Customer Service Advisor Fluent in English and Russian (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Russian-Speaking Customer Service Advisor : Russian line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 25, 2026
Full time
Russian-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh 26800 & Monthly bonus up to 70 per month Why You'll Love it here as a Russian-Speaking Customer Service Advisor 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a Russian-Speaking Customer Service Advisor Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a Russian-Speaking Customer Service Advisor Fluent in English and Russian (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a Russian-Speaking Customer Service Advisor : Russian line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Customer Service Advisor Salary: £30,000 Location: Eccles - fully office based Contract: Perm An excellent opportunity has arisen for a Customer Service Advisor to join a successful and growing business based in Eccles. This role is ideal for someone who enjoys delivering outstanding customer service, building strong relationships, and working as part of a supportive team. You will support both UK and international customers, working closely with sales teams and internal departments to ensure orders and customer requirements are managed efficiently. The position offers exposure to international logistics, customer relationship management, and global trade processes, along with opportunities for training and career development. Key Responsibilities Manage customer service and administration activities including order progression, forecasting, and customer support Build and maintain strong relationships with customers, Account Managers, and internal teams Provide accurate updates and resolve customer queries in a professional and timely manner Support colleagues across different regions and provide cover during absences Work with logistics and commercial teams to deliver efficient and cost effective solutions Maintain high standards of customer service in a fast paced environment Attend meetings and contribute to continuous improvement initiatives Keep up to date with export procedures, logistics processes, and international trade requirements About You Previous experience in a customer service or administrative role Strong communication and interpersonal skills Excellent organisational skills with the ability to manage multiple priorities Confident using Microsoft Office and ERP systems A proactive and reliable team player with a flexible approach Strong problem solving skills and attention to detail Able to work effectively under pressure and meet deadlines Desirable: Experience working with international customers or logistics processes Additional European language skills such as French, German, Italian, or Spanish What's on Offer Competitive salary of £30,000 Supportive and collaborative working environment Training and development opportunities Exposure to UK and international markets Flexible working opportunities Apply Now If you are looking for a rewarding customer service role within a growing and supportive business, we would love to hear from you. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
May 25, 2026
Full time
Customer Service Advisor Salary: £30,000 Location: Eccles - fully office based Contract: Perm An excellent opportunity has arisen for a Customer Service Advisor to join a successful and growing business based in Eccles. This role is ideal for someone who enjoys delivering outstanding customer service, building strong relationships, and working as part of a supportive team. You will support both UK and international customers, working closely with sales teams and internal departments to ensure orders and customer requirements are managed efficiently. The position offers exposure to international logistics, customer relationship management, and global trade processes, along with opportunities for training and career development. Key Responsibilities Manage customer service and administration activities including order progression, forecasting, and customer support Build and maintain strong relationships with customers, Account Managers, and internal teams Provide accurate updates and resolve customer queries in a professional and timely manner Support colleagues across different regions and provide cover during absences Work with logistics and commercial teams to deliver efficient and cost effective solutions Maintain high standards of customer service in a fast paced environment Attend meetings and contribute to continuous improvement initiatives Keep up to date with export procedures, logistics processes, and international trade requirements About You Previous experience in a customer service or administrative role Strong communication and interpersonal skills Excellent organisational skills with the ability to manage multiple priorities Confident using Microsoft Office and ERP systems A proactive and reliable team player with a flexible approach Strong problem solving skills and attention to detail Able to work effectively under pressure and meet deadlines Desirable: Experience working with international customers or logistics processes Additional European language skills such as French, German, Italian, or Spanish What's on Offer Competitive salary of £30,000 Supportive and collaborative working environment Training and development opportunities Exposure to UK and international markets Flexible working opportunities Apply Now If you are looking for a rewarding customer service role within a growing and supportive business, we would love to hear from you. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
May 23, 2026
Full time
German-Speaking Customer Service Advisor Join A Fun, Travel-Loving Team in Edinburgh! Are you fluent in German, love travel, and have a knack for problem-solving? If so, we want You ! Edinburgh £26800 & Monthly bonus up to £70 per month Why You'll Love it here as a German-Speaking Customer Service Advisor: 33 days annual leave (including bank holidays Employee Assistance Program, wellbeing support & enhanced sick pay Enhanced family policies (maternity, paternity & adoption) Life insurance worth 4x your annual salary Hybrid working options (based on performance) Free on-site gym or discounted memberships at Nuffield Health & PureGym Continuous learning & genuine career development opportunities What You'll Do as a German-Speaking Customer Service Advisor: Help customers with travel enquiries via phone, chat, and email Solve problems with empathy and efficiency Stay updated on promotions and policies Support your team on projects and huddles What You'll Bring as a German-Speaking Customer Service Advisor Fluent in English and German (written and verbal). Strong communication and problem-solving skills Ability to handle multiple web chats with fast, accurate typing. Confident working towards and achieving KPIs / Targets. Motivated, adaptable, with eagerness to learn and grow. When and Where as a German-Speaking Customer Service Advisor: German line hours: Mon-Sun, 8 AM - 5pm Edinburgh - Onsite Start Date: June & July 2026 Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
About us Our client is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, and has 39,000 employees in more than 120 territories. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance Holidays are accrued for PAYE contractors and they get 28days to start off with which increases to 33days after 12weeks. Description: Location: Redhill RH1 1WS - fully onsite Contract Length: 3 rd November 2025 to 31 st December 2025 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemes People Provide support to the administration team Support team members during busy periods Work as part of an effective team Clients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when required Financial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheets Willis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe. Minimum Criteria & Skills (including education & licenses) Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitude Advantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantage Thank you for your time and cooperation.
Oct 29, 2025
Contractor
About us Our client is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, and has 39,000 employees in more than 120 territories. They design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Their unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance Holidays are accrued for PAYE contractors and they get 28days to start off with which increases to 33days after 12weeks. Description: Location: Redhill RH1 1WS - fully onsite Contract Length: 3 rd November 2025 to 31 st December 2025 The Role Working in a busy call centre, within a friendly and professional team. You will mainly be taking inbound calls relating to a variety of occupational pension schemes. You may be required to answer queries via email and be asked to provide support to the administration and customer service team. Performance Objectives: Excellence Forward on escalated calls in the correct manner Maintain and develop knowledge of pension schemes People Provide support to the administration team Support team members during busy periods Work as part of an effective team Clients Answer the phones and respond to members queries to set service standards Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand Communicate with members via email Make outbound calls when required Financial Hit individual (KPI of 50 calls per day) and team targets Ensure timely completion of timesheets Willis Towers Watson's Technology and Administration Solutions (TAS) is a global line of business whose revenue is primarily driven from providing outsourced pension administration services to occupational pension funds. Our three largest markets are Germany, UK and US. We have worked with some of the world's leading organizations for over 25 years to provide benefit administration and outsourcing to over five million participants across the globe. Minimum Criteria & Skills (including education & licenses) Essential Able to work to a high level of accuracy Able to work well under pressure and meet targets Interpersonal skills to include good written and verbal communication Computer literate Excellent customer service skills and a positive, customer focused attitude Advantageous Experience in either DB or DC pensions administration would be an advantage Experience working within a contact centre would be an advantage Thank you for your time and cooperation.
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
Oct 07, 2025
Full time
Do you enjoy talking to people and get energised working in a fast-paced environment? Do you enjoy working to targets and goals? Do you want to work in a culture that is fun, friendly and shows that we are passionate about what we do? We are a fast-growing e-commerce packaging company based in Barnet, North London, and we are looking for a German-speaking Inbound Sales Advisor to come and join our team! If you are commercially minded, confident and a tenacious professional who has the ability to communicate effectively and build strong client relationships, then this could also be the role for you! We are the UK's leader in paper bags, cartons and other packaging products. The company has numerous marketing-leading brands across Europe with a team of 50 people across 4 locations, including London, Hertford, Berlin, and Newmarket - half of which are based at this location. We're looking for a commercially minded New Business Sales Executive to sit within the Sales team. You will sit in the middle of a fairly short "production-to-delivery" cycle, which will require you to book new business with brands and/or their agencies and then work with your internal operations team and their external suppliers to bring the products to life. Goal posts can move occasionally, so you will need to be versatile and resourceful to ensure your clients' timelines are being met whilst doing good quality business. We are looking for candidates with strong communication, organisational, numerical skills and active learners so that we can focus your initial training around our packaging products, service, and the marketplace. Every employee at Rocaba Group is unique and valued. We take pride in delivering excellence consistently, and with our rapid growth and success, we are always looking to add the best talent to our teams. We are looking for candidates who have a strong work ethic, a desire to learn and can build strong relationships with their colleagues. In return, we offer a wide range of benefits for all of our staff, including the opportunity to learn and develop a range of skills, a supportive working environment, and a strong culture. We also have a competitive holiday allowance, as well as many of the basics, including optional private healthcare, pension contributions and free eye-testing. Role Specifics Speaking to clients to fully understand and gather their needs before preparing and presenting suitable packaging solutions. Providing a range of quotations and talking customers through their product options. Creating a rapport with customers and aiming to ensure 100% customer satisfaction. Sending samples and supporting information to customers to help with the sale. Maintaining relationships with existing customers and regularly calling them to find new enquiries. Ensuring all walk-in customers are welcomed and managed accurately and efficiently. Ensuring all customer information is correctly logged within the CRM system. Managing customer issues and disputes on jobs. Achieving the team's target on a monthly basis, as set out by the Line Manager. Contributing to overall team spirit and helping create a positive working environment for all members of staff. Knowledge & Experience Understanding of what excellent customer service entails. Experience in working in a previous sales role (not essential, but desirable). Solid telephone manner and solid verbal and written communication. Strong organisational skills and ability to manage time effectively and prioritise work. Ability to find practical solutions to problems and think outside the box. Naturally pays attention to detail without any loss of accuracy. Able to work towards targets. Must have a bubbly, friendly and positive demeanour. Be resilient, energetic, enthusiastic, have a 'can-do' attitude and dynamism. Other Benefits Career development opportunities On-site parking Casual dress Subsidised private health care Vibrant and dynamic working environment How to Apply: Please attach an up-to-date copy of your CV to the link provided, and we will be in contact.
The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.
Oct 02, 2025
Full time
The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.
Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Oct 01, 2025
Full time
Porsche Retail Group (PRG) have an excellent opportunity for a Parts Advisor to work for one of the world s most iconic brands and join Porsche Centre Reading. Role: As a Parts Advisor, you will assist technicians and retail customers with identifying, ordering, and sourcing the correct automotive parts. This role requires a balance of technical knowledge, customer service skills, and attention to detail. You will be responsible for managing the inventory, processing orders and handling returns efficiently. Responsibilities: Assist customers (retail and internal) in identifying the correct automotive parts and accessories Provide parts support to the service department and technicians in a timely manner Accurately process orders, returns, and exchanges using the dealership or parts inventory system Maintain up-to-date knowledge of parts catalogues, pricing, inventory levels, and promotions Proactively communicate with suppliers and customers about order status, delivery times, or delays Conduct regular inventory checks and support stocktaking processes Build strong relationships with customers by delivering excellent service and technical advice Receive, unpack, and store incoming parts, ensuring accurate stock control Keep the parts area organized, clean, and compliant with safety regulations Minimum Qualifications: Previous experience in a parts advisor, counter sales, or automotive retail role in a fast paced, workshop environment Strong knowledge of automotive parts, systems, and vehicle makes/models. Good computer skills (MS Office) and familiarity with inventory management or dealer systems Excellent communication and customer service skills Strong attention to detail and ability to multitask in a fast-paced environment. Excellent knowledge and understanding of the motor industry Preferred Qualifications: Familiarity with electronic parts catalogues and ordering systems Full Driving Licence PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture. In return, we offer: This is a full-time role, Monday Friday: 7.30am - 5pm or 8am to 5.30pm or 8.30am to 6pm on a rota basis and Saturday 8am to 1 pm on a 1 in 4 rota basis Basic Salary of up to £32,465 per annum, depending on experience 15% bonus paid monthly 33 days holiday per year, with extra day for long service Option of a VW Group Vehicle at preferential leasing rates Life Assurance DC Pension Scheme Dedicated mental health champions Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Onsite heavily subsidised barista coffee bar and staff restaurant Free on-site parking Centre: Porsche Centre Reading, the very first Destination Porsche Centre in the UK, right next to the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well-known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on-site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality. Applying: Please note that eRecruitSmart is advertising the role of Parts Advisor on behalf of Porsche Retail Group. Your CV will be sent to the Hiring Manager who is responsible for the vacancy that you have applied to. Please only apply if you consent to these terms. You must reside in and have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.
Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 01, 2025
Full time
Customer Service Admin - German Speaking Your new company You'll be working for the customer service team at a global life sciences company based in the Bristol or Oxford office. You Must be able to confidently communicate in German for this role Duration: TBC while recruiting perm Your new role You will be a customer service advisor completing the following duties: Assist with processing admin orders and tasks such as proformas, account creation etc. Answer email enquiries or redirect where needed Maintain an accurate customer database and update details where needed Answer incoming calls (if you are less confident speaking in German this is negotiable) What you'll need to succeed Proficient Level of German, open to levels advanced to proficient. Experience in administrative or customer services is preferred. Industry experience is not required. Open to graduates with no office experience. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native German speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent German Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Oct 01, 2025
Full time
Brook Street is working with a growing client that is seeking a German Speaking Customer Service Advisor on a Full-Time, Permanent basis. This is a fully office based in Newport Mon-Fri 9-5. Main duties: To answer incoming enquiries from native German speakers. To advise customers over the telephone on products & services. To enter data into online database and keep information updated. To comply with all necessary compliance & regulations. Knowledge, skills, abilities and experience: Native/Fluent German Speaker IT Skills Excellent verbal and written communication skills Company Benefits: Free on site parking Pension Hybrid working Regular salary reviews Training and development - Progression opportunities Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.
Sep 23, 2025
Full time
The role of Project Finance Analyst and Front Office KYC Support involves: supporting senior bankers with Origination/Execution/Structuring, Credit Analysis and Portfolio Management. Alongside assisting with Know Your Customer (KYC) related matters/processes. Client Details City of London based European Corporate Bank Description Oversee a portfolio of transactions spanning multiple sectors and regions, working closely with the credit risk team as well as other internal departments. Liaise with external stakeholders, including facility agents and clients. Support senior originators and deal teams in executing new transactions, including (i) profitability calculations, (ii) assistance with due diligence, and (iii) preparation of credit applications. Provide support to originators and portfolio managers on KYC matters, such as (i) advising on required documentation in line with internal policies, (ii) conducting checks and analyses (e.g., PEP screening, adverse media, reputational risk), and (iii) coordinating the internal client onboarding process. Engage with external parties on KYC topics, including financial advisors, facility agents, and clients. Profile A successful Project Finance Analyst and Front Office KYC Support should have: A strong educational background, with a bachelors degree in finance, economics, or a related field. Open to entry level experience candidates, or minimal post grad experience. Strong numerical skills (Essential) Ability to extract information from complex texts German language skills would be advantageous but not essential Proactiveness Commitment and strong attention to detail An ability to manage own workload and work to tight deadlines An ability to take ownership and responsibility A desire to work in a successful team within a small office environment Job Offer A competitive annual salary. Permanent position with growth opportunities within the financial services sector. A professional and supportive company culture in a London-based office. Opportunities to enhance your skills and advance your career in banking and financial services. If you are ready to take the next step in your career as a Project Finance Analyst and Front Office KYC Support, apply now to join this exciting opportunity in London.
