We now have an exciting opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Do you have a passion for helping others Are you proud of your strong people skills, organisation skills and enjoy solving problems If so, why not consider joining Rydon as a Scheduler This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job. You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for subcontractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works. What we can offer you A clear pay structure starting with a competitive starting salary of £28,932 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Pension Scheme: 4% contributory. Free Eyesight test and Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm. If you re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps. Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
May 27, 2026
Full time
We now have an exciting opportunity for a Repairs Administrator to join our repairs and maintenance team. Based from our office in Greenhithe, Kent this is an exciting opportunity to join a leading FM company. Rydon Maintenance is an expanding division of the Rydon Group and is successfully providing facilities management services to a variety of clients, predominantly within the healthcare and housing association sectors. For over 40 years, we've recruited talented and innovative people to build and maintain homes, schools, hospitals, student accommodation and more. We combine a personal touch with outstanding technical expertise to deliver award-winning, quality facilities for local communities with a commitment from people who are passionate about what they do. Job Purpose Do you have a passion for helping others Are you proud of your strong people skills, organisation skills and enjoy solving problems If so, why not consider joining Rydon as a Scheduler This is a varied role where you will organise the diaries of our maintenance engineers to make sure that they attend and complete repairs on behalf of our residents/customers. This role is challenging, fast paced and is pivotal in ensuring that all maintenance and repair jobs are allocated to the appropriate engineer and allotted the correct amount of time. You will be responding to reactive call outs or planning of preventative maintenance visits, scheduling the works to the engineers, ensuring relevant access requirements / security is adhered to. You will also monitor works to ensure that they complete on time so that the engineer is able to attend to their next job. You will use our scheduling software to oversee the working days of multiple engineers, moving/reallocating jobs as and when emergencies need to be booked in or when extra time is needed. In addition to managing the time of our directly employed engineers, you will also arrange for subcontractors to complete specialist repairs, making sure all jobs are closed down on the system once completed. You will also liaise closely with our call centre team and residents, agreeing appointment times when scheduling in works. What we can offer you A clear pay structure starting with a competitive starting salary of £28,932 per annum and increasing as you develop and achieve in the role 25 days holiday Incentives and recognition for your performance Full training, ongoing coaching and support Pension Scheme: 4% contributory. Free Eyesight test and Flu Vaccinations Health Cash Plan: helping you spread the cost of essential healthcare 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it. Wellbeing and mental health champions readily available at work. Access to an employee discount scheme which includes a wide-range of special offers and discounts on insurances, lifestyle goods and services. Flexible benefits for you to choose from including Critical Illness, DenPlan and Cycle to work schemes. Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire. Opportunities to progress your career across the business. Where will I be working We are based in Greenhithe, Kent just a short distance away from Bluewater. We do offer a hybrid working policy and most of our team work at home and in the office on a rotational basis. Please note that we do not offer hybrid working whilst training. When you are travelling to us we have good bus route links and only 5 minutes from the nearest railway station. We also have free parking. It's a fun and sociable office which promotes an inclusive culture. This is a permanent full time position and working hours are 40 per week, Monday to Friday 8am to 5pm. If you re looking for a full-time and rewarding opportunity where no two days are the same, then a role as a Scheduler within Rydon could be for you. Experience Required Although previous experience of working as a Repairs Co-ordinator / Repairs Scheduler within a social housing or commercial maintenance company is desirable, it is not crucial. Above all you will: Enjoy working in a busy and fast paced environment Have an aptitude for problem-solving Have strong administration skills and attention to detail Be computer literate able to use Microsoft Office, Outlook and Google Maps. Have a passion for great customer service and a excellent telephone manner If this sounds like you we'd strongly encourage you to apply. Additional Information As a well established, progressive company we are committed to attracting and retaining individuals by offering an excellent benefits package that includes a wide range of core and voluntary benefits. Rydon is an equal opportunities employer and promotes diversity in employment. Successful candidates will be selected solely on their ability to carry out the duties of the post. To be redirected to our dedicated careers page to complete your application.
Administrator 25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon - Fri, Training, Parking, 3 Month Temporary Contract. Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment. The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills. Administrator duties include: Liaise with field engineers to arrange site visits across the UK Manage the workload of a team of engineers, bookings jobs in Deal with clients and customers by telephone and email to confirm and rearrange appointments as necessary Coordinate all reports and data following the appointments, upload onto the appropriate database Update customer portals with progress, outcomes and next steps Deal with any customer enquiries This Administrator role would suit someone who has worked as a scheduler, planner or coordinator previously or who has excellent organisational skills, strong customer skills and is able to prioritise your own workload. Requirements: Excellent customer service skills A professional and friendly telephone manner Ability to multi task Good IT skills An organised and methodical approach to work Previous similar experience would be an advantage Benefits include: Temporary 3 month opportunity - immediate start - with potential to go permanent 12.92 per hour initially Free parking Training provided Please contact Nicola Wilson to discuss this or other similar roles. Due to the volume of applicants for this Administrator role if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
May 27, 2026
Seasonal
Administrator 25,200 (FTE), Harrogate, 8am-4pm / 9am-5pm, Mon - Fri, Training, Parking, 3 Month Temporary Contract. Due to increased business levels this local manufacturing business has created a new Administrator role to support the schedulers and engineers across the country. This role would initially start on a 3 month temporary basis, with potential to become permanent for the right person. You will work in alongside a team of colleagues in fast paced environment. The main purpose of this role is to liaise with engineers to manage their workload and speak with customers to communicate dates and times of their jobs and keep them updated, therefore you will need excellent customer service and organisational skills. Administrator duties include: Liaise with field engineers to arrange site visits across the UK Manage the workload of a team of engineers, bookings jobs in Deal with clients and customers by telephone and email to confirm and rearrange appointments as necessary Coordinate all reports and data following the appointments, upload onto the appropriate database Update customer portals with progress, outcomes and next steps Deal with any customer enquiries This Administrator role would suit someone who has worked as a scheduler, planner or coordinator previously or who has excellent organisational skills, strong customer skills and is able to prioritise your own workload. Requirements: Excellent customer service skills A professional and friendly telephone manner Ability to multi task Good IT skills An organised and methodical approach to work Previous similar experience would be an advantage Benefits include: Temporary 3 month opportunity - immediate start - with potential to go permanent 12.92 per hour initially Free parking Training provided Please contact Nicola Wilson to discuss this or other similar roles. Due to the volume of applicants for this Administrator role if we have not contacted you within 14 days you may not have been successful for this position but please feel free to give us a call to discuss similar roles. Travail has been established since 1977 and has branches nationwide. Our Harrogate branch was opened in 1995 and has five specialist consultants who each deal with different market sectors. Working closely with candidates from all market sectors we are confident in matching the right people for the right jobs. Travail Employment Group Ltd is acting as an Employment Business in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion.
Do you thrive in a fast-paced environment where your decisions keep everything running smoothly? We're recruiting for a Planner to join a growing and well-established engineering and manufacturing business based in Old Trafford, Manchester. As a Planner, you'll play a key role in coordinating engineers, supporting customers, and ensuring service operations run efficiently day to day. This is a varied and hands-on opportunity for a Planner who enjoys organisation, problem solving, and being at the centre of a busy service team. What will you be doing as a Planner? Scheduling service engineers for maintenance visits and installations Managing customer communications including queries, quotations, service updates and contracts Coordinating export shipping for service work or product dispatch Building strong relationships with customers to ensure smooth service delivery Logging and tracking service requests to ensure timely resolution Producing service and performance reports using Excel and internal systems Supporting improvements to customer service processes and operational systems We would LOVE to hear from you if you have the following skills and experience: Previous experience as a Service Scheduler, Service Coordinator, Service Administrator, Engineer Scheduler, Customer Service Coordinator, or Operations Coordinator Strong decision-making skills, with the confidence to decide which engineer should be assigned to each job based on availability, location, and priority Ability to think quickly and stay calm under pressure in a busy scheduling environment Excellent organisational skills and the ability to multitask and prioritise effectively Strong IT skills, particularly Excel and Outlook/Calendar scheduling Confident communicator who can liaise effectively with engineers, customers, and internal teams Desirable: Experience using MRP Sage, or similar order processing or scheduling software Background in service coordination, logistics, or customer service administration What will you get in return for your work as a Planner? 27,000 - 29,000 salary depending on experience Monday to Friday working hours (9:00am - 5:00pm) 23 days holiday plus bank holidays Pension scheme Profit-related bonus Opportunity for overtime Long-term development opportunities with the potential to grow within the department Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
May 27, 2026
Full time
Do you thrive in a fast-paced environment where your decisions keep everything running smoothly? We're recruiting for a Planner to join a growing and well-established engineering and manufacturing business based in Old Trafford, Manchester. As a Planner, you'll play a key role in coordinating engineers, supporting customers, and ensuring service operations run efficiently day to day. This is a varied and hands-on opportunity for a Planner who enjoys organisation, problem solving, and being at the centre of a busy service team. What will you be doing as a Planner? Scheduling service engineers for maintenance visits and installations Managing customer communications including queries, quotations, service updates and contracts Coordinating export shipping for service work or product dispatch Building strong relationships with customers to ensure smooth service delivery Logging and tracking service requests to ensure timely resolution Producing service and performance reports using Excel and internal systems Supporting improvements to customer service processes and operational systems We would LOVE to hear from you if you have the following skills and experience: Previous experience as a Service Scheduler, Service Coordinator, Service Administrator, Engineer Scheduler, Customer Service Coordinator, or Operations Coordinator Strong decision-making skills, with the confidence to decide which engineer should be assigned to each job based on availability, location, and priority Ability to think quickly and stay calm under pressure in a busy scheduling environment Excellent organisational skills and the ability to multitask and prioritise effectively Strong IT skills, particularly Excel and Outlook/Calendar scheduling Confident communicator who can liaise effectively with engineers, customers, and internal teams Desirable: Experience using MRP Sage, or similar order processing or scheduling software Background in service coordination, logistics, or customer service administration What will you get in return for your work as a Planner? 27,000 - 29,000 salary depending on experience Monday to Friday working hours (9:00am - 5:00pm) 23 days holiday plus bank holidays Pension scheme Profit-related bonus Opportunity for overtime Long-term development opportunities with the potential to grow within the department Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.
We are recruiting on behalf of a well-established commercial heating and building services contractor in Whyteleafe for a Scheduler/Contracts Administrator (Commercial Gas) to join their growing team. This is a key role within the business, supporting the smooth delivery of commercial gas services across a range of contracts. Location: Whyteleafe, Surrey Salary: Up to £33,000 DOE Hours: Monday Friday, 8am 5pm (overtime available) Benefits: 25 days holiday, free parking, modern working environment Key Responsibilities: Coordinate, schedule, and manage works for engineers Oversee job workflows from instruction through to completion Raise purchase orders, process invoices, and manage job costings Work with SORs (Schedule of Rates) and manage pricing variations Liaise with engineers, suppliers, and internal teams Maintain accurate job management system records Assist with compliance documentation and reporting The Ideal Candidate: Strong scheduling/admin experience from social housing, housing associations, or commercial maintenance sectors Background in repairs/maintenance contracts for housing or building services Familiarity with SORs, job costing, contract admin, or engineer coordination Excellent organisation and communication skills Commercial gas/heating/building services experience advantageous Ability to manage multiple deadlines in a busy environment Confident using Microsoft Office and job management software Why Join: Competitive salary and genuine opportunities for progression Supportive, close-knit team within a stable and expanding business Exposure to large-scale commercial contracts Interested? Apply now and we will be in touch to discuss your experience further! For your information: Interested? Please send you CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
May 27, 2026
Contractor
We are recruiting on behalf of a well-established commercial heating and building services contractor in Whyteleafe for a Scheduler/Contracts Administrator (Commercial Gas) to join their growing team. This is a key role within the business, supporting the smooth delivery of commercial gas services across a range of contracts. Location: Whyteleafe, Surrey Salary: Up to £33,000 DOE Hours: Monday Friday, 8am 5pm (overtime available) Benefits: 25 days holiday, free parking, modern working environment Key Responsibilities: Coordinate, schedule, and manage works for engineers Oversee job workflows from instruction through to completion Raise purchase orders, process invoices, and manage job costings Work with SORs (Schedule of Rates) and manage pricing variations Liaise with engineers, suppliers, and internal teams Maintain accurate job management system records Assist with compliance documentation and reporting The Ideal Candidate: Strong scheduling/admin experience from social housing, housing associations, or commercial maintenance sectors Background in repairs/maintenance contracts for housing or building services Familiarity with SORs, job costing, contract admin, or engineer coordination Excellent organisation and communication skills Commercial gas/heating/building services experience advantageous Ability to manage multiple deadlines in a busy environment Confident using Microsoft Office and job management software Why Join: Competitive salary and genuine opportunities for progression Supportive, close-knit team within a stable and expanding business Exposure to large-scale commercial contracts Interested? Apply now and we will be in touch to discuss your experience further! For your information: Interested? Please send you CV in as a Word format only Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
May 26, 2026
Full time
Administrator / Scheduler Full-Time Office Based Salary: £30,000 Hours: 7:30am 5:00pm We are currently recruiting for an experienced Administrator / Scheduler to join a growing reactive maintenance team. This position would suit someone with previous experience within reactive maintenance, facilities management, housing repairs, or engineering coordination environments who is organised, proactive, and able to work effectively within a busy office. Key Responsibilities: Scheduling reactive and planned maintenance works Handling customer queries and emergency callouts Coordinating engineers and managing workloads Updating internal systems and ensuring service levels are met Managing diaries, emails, and general administrative duties Providing a high level of customer service Requirements: Previous experience within reactive maintenance or scheduling Strong organisational and communication skills Ability to work under pressure in a fast-paced environment Good IT and administration skills Confident liaising with customers, clients, and engineers Package & Benefits: Salary of £30,000 20 days annual leave plus bank holidays (33 days inclusive) Optional pension Smart casual dress code Supportive and friendly working environment Opportunity to join a growing family-run business with a close-knit team Please note this role is currently fully office based. Hybrid working may be introduced in the future as the business continues to evolve under new leadership. If you are interested please apply By submitting your job application to Ionic Recruitment, you are hereby giving us your consent to use your personal data for recruitment purposes detailed in the GDPR Policy Document. This can be viewed at: (url removed)
Service Administrator (Coordinator/Scheduler/Planner/Controller) Bedford 6 Months Contract (Possibility of Permanent) £27,500 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan 37.5 hours, Monday to Thursday 8.45am to 5.30pm & Friday 8.45am to 4.15pm (Can be flexible) Home Working 1 Day a Week Monday or Friday Service Administrator available in a professional and people focused business. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. You'll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The Service Administrator Role: Planning and rescheduling of maintenance & breakdowns Arrange the engineers' call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience Attention to detail Excellent telephone skills IT literate
May 26, 2026
Contractor
Service Administrator (Coordinator/Scheduler/Planner/Controller) Bedford 6 Months Contract (Possibility of Permanent) £27,500 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2 x Life Assurance + Sick Pay + Income Protection Scheme + Health Plan 37.5 hours, Monday to Thursday 8.45am to 5.30pm & Friday 8.45am to 4.15pm (Can be flexible) Home Working 1 Day a Week Monday or Friday Service Administrator available in a professional and people focused business. To apply for the Service Administrator role, you need to be highly organised, confident communicating over the phone, have excellent attention to detail and must also be computer literate. You'll be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of clients. This involves scheduling engineers and ensuring all reports are received and customer are kept informed about their works. You will be the primary contact for the customer. The Service Administrator Role: Planning and rescheduling of maintenance & breakdowns Arrange the engineers' call with the customer via telephone/email. Preparation of service engineer job packages, checking engineers service reports & logging into the company planning system. The Person required for the Service Administrator: Administration experience Attention to detail Excellent telephone skills IT literate
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
May 26, 2026
Full time
Service Coordinator Maintenance & Facilities Management Contractor 3D Personnel are looking for an organised and proactive Service Coordinator to join a Maintenance & Facilities Management Contractor. This role is ideal for someone who enjoys working in a fast-paced environment, communicating with customers, and coordinating engineers to ensure works are completed efficiently and on schedule. This position would suit someone with experience as a Service Coordinator, Scheduler, Maintenance Planner, Maintenance Administrator, Helpdesk Coordinator, or Customer Service Administrator within a Maintenance or FM environment. Key Responsibilities Scheduling appointments and reactive maintenance works for engineers and service teams Coordinating daily workloads and updating schedules in real time Handling inbound and outbound calls with customers, tenants, contractors, and engineers Liaising between customers and engineers to ensure smooth communication throughout works Raising and managing service jobs through the company system Monitoring progress of ongoing works and ensuring updates are provided to customers Prioritising urgent and emergency maintenance requests Maintaining accurate records, job notes, and service documentation Supporting the operations team with general administrative duties Requirements Strong communication and customer service skills Excellent organisational and time management abilities Ability to multitask and work under pressure in a busy environment Confident using Microsoft Office and scheduling systems Previous experience within maintenance, facilities management, property services, or scheduling is preferred but not essential Positive attitude and willingness to learn
Administrator Location: Redhill Hours: Monday-Friday 8am - 4.30pm and 830am - 5pm About the Role We are seeking a proactive Administrator to join a dynamic team of busy administrators, ensuring the smooth running of workflow allocation. This is a varied role requiring excellent multitasking and strong communication skills via phone and email. Key Responsibilities Provide dedicated administration for a portfolio of sites, supporting a Contracts Manager and up to 6 engineers. Answer phone calls promptly, transferring and taking messages where necessary. Daily interaction with clients, subcontractors, and internal staff. Respond to all client callouts via phone or email. Place purchase orders with subcontractors and suppliers. Collaborate with subcontractors to obtain health and safety documentation. Schedule engineering staff weekly. Produce documentation for invoicing on a weekly basis. General filing and site setup (paper and electronic). Input all works into the in-house IBMS system daily. Provide administrative assistance to the Contracts Manager. Assist in compiling monthly and quarterly contract reports. Handle ad-hoc administrative duties. Update clients' database daily. Training & Support Full training will be provided on all tasks, with ongoing support from the admin team. Interested? Apply now or call Amanda Nash on
May 23, 2026
Full time
Administrator Location: Redhill Hours: Monday-Friday 8am - 4.30pm and 830am - 5pm About the Role We are seeking a proactive Administrator to join a dynamic team of busy administrators, ensuring the smooth running of workflow allocation. This is a varied role requiring excellent multitasking and strong communication skills via phone and email. Key Responsibilities Provide dedicated administration for a portfolio of sites, supporting a Contracts Manager and up to 6 engineers. Answer phone calls promptly, transferring and taking messages where necessary. Daily interaction with clients, subcontractors, and internal staff. Respond to all client callouts via phone or email. Place purchase orders with subcontractors and suppliers. Collaborate with subcontractors to obtain health and safety documentation. Schedule engineering staff weekly. Produce documentation for invoicing on a weekly basis. General filing and site setup (paper and electronic). Input all works into the in-house IBMS system daily. Provide administrative assistance to the Contracts Manager. Assist in compiling monthly and quarterly contract reports. Handle ad-hoc administrative duties. Update clients' database daily. Training & Support Full training will be provided on all tasks, with ongoing support from the admin team. Interested? Apply now or call Amanda Nash on
Join a leading independent technology and services provider as a Site Administrator/Scheduler. Job Overview: The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation, communication skills, and attention to detail. Location: Glasgow G74 5LP Rate : An hourly rate, in-scope IR35, of £13.45 (PAYE) OR £17.45 per hour (via a Hays Approved Umbrella Company). Length: up to 30 June 2027 Work Schedule: 09:00 to 17:30 Key Responsibilities Manage Incident and Request Queues. Liaise daily with customers. Book, reschedule, and manage customer appointments. Close jobs efficiently and accurately. Coordinate and manage the work distribution of onsite engineers. Adapt quickly to changing workloads, often at short notice. Ensure all tasks are completed within SLA targets. Maintain accurate records and documentation throughout all activities. Technical & Administrative Duties Perform basic technical tasks (training and documentation provided), including: Configuration of mobile phones. Configuration of Android tablet devices. Update the Asset Management database to reflect stock movement. Receipt hardware deliveries and cross-reference them against assigned tasks. Manage Purchase Orders (POs): Ensure completed works align with the price book. Maintain and update the PO tracker. Assist the Team Lead with monthly billing and invoicing. Support small project quotations when required. Customer Service & Communication Deliver high-quality customer service to prevent escalations. Provide regular updates and responses to customer queries. Advise and support customers to resolve issues effectively. Escalate issues appropriately when required. Build and maintain strong working relationships with customers. Identify recurring issues within queues and resolve them efficiently. Conduct further fault-finding during customer calls when scheduling jobs. Governance, Compliance & Performance Act in line with Computacenter Information Security Policies. Report any potential or actual security incidents or risks. Ensure departmental SLA performance targets are met. Maintain and improve overall customer satisfaction levels. Understand and adhere to company policies and procedures. Demonstrate relevant Winning Together behaviours. Knowledge, Skills & Experience Good working knowledge of Microsoft Applications. Strong organisational, time management, and prioritisation skills. Good administrative experience with high attention to detail and accuracy. Ability to follow technical documentation and configuration guides. Strong interpersonal, literacy, and numeracy skills. Technical aptitude desirable but not essential. Proven ability to build effective working relationships. Customer-focused mindset with problem-solving capability. Additional Information: Interview Process: In Person/Teams/Telephonic How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
May 22, 2026
Contractor
Join a leading independent technology and services provider as a Site Administrator/Scheduler. Job Overview: The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation, communication skills, and attention to detail. Location: Glasgow G74 5LP Rate : An hourly rate, in-scope IR35, of £13.45 (PAYE) OR £17.45 per hour (via a Hays Approved Umbrella Company). Length: up to 30 June 2027 Work Schedule: 09:00 to 17:30 Key Responsibilities Manage Incident and Request Queues. Liaise daily with customers. Book, reschedule, and manage customer appointments. Close jobs efficiently and accurately. Coordinate and manage the work distribution of onsite engineers. Adapt quickly to changing workloads, often at short notice. Ensure all tasks are completed within SLA targets. Maintain accurate records and documentation throughout all activities. Technical & Administrative Duties Perform basic technical tasks (training and documentation provided), including: Configuration of mobile phones. Configuration of Android tablet devices. Update the Asset Management database to reflect stock movement. Receipt hardware deliveries and cross-reference them against assigned tasks. Manage Purchase Orders (POs): Ensure completed works align with the price book. Maintain and update the PO tracker. Assist the Team Lead with monthly billing and invoicing. Support small project quotations when required. Customer Service & Communication Deliver high-quality customer service to prevent escalations. Provide regular updates and responses to customer queries. Advise and support customers to resolve issues effectively. Escalate issues appropriately when required. Build and maintain strong working relationships with customers. Identify recurring issues within queues and resolve them efficiently. Conduct further fault-finding during customer calls when scheduling jobs. Governance, Compliance & Performance Act in line with Computacenter Information Security Policies. Report any potential or actual security incidents or risks. Ensure departmental SLA performance targets are met. Maintain and improve overall customer satisfaction levels. Understand and adhere to company policies and procedures. Demonstrate relevant Winning Together behaviours. Knowledge, Skills & Experience Good working knowledge of Microsoft Applications. Strong organisational, time management, and prioritisation skills. Good administrative experience with high attention to detail and accuracy. Ability to follow technical documentation and configuration guides. Strong interpersonal, literacy, and numeracy skills. Technical aptitude desirable but not essential. Proven ability to build effective working relationships. Customer-focused mindset with problem-solving capability. Additional Information: Interview Process: In Person/Teams/Telephonic How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Oct 08, 2025
Full time
Job Title: Project Coordinator Location: Newbury Salary: Competitive Job Type: Full Time, Permanent At Netteam tX, we recognise and develop talent, and look to retain talent through the creation of career opportunities, lateral and horizontal. Our culture is centered around our belief in continually refining our skills and knowledge, collectively as a team as well as individually. We actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the role: As a Project Coordinator, you will play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that the right engineers are in the right place at the right time, with the necessary equipment to deliver our customer solutions efficiently and effectively. By managing resources and schedules, you will directly contribute to maximising revenue and supporting the overall success of this business area. Responsibilities: Schedule incoming projects and assigning Engineers Arranging and attending internal Kick-off calls and planning meetings Create initial project work plans Communicate with clients about project progress and status updates Track and manage project budgets Coordinate required project procurement Monitor and act on daily and weekly project board governance Accurately document project progress, including updating Autotask workplans Liaise and coordinate with 3rd parties Contribute to Risk Management Reviews Plan project handover calls with internal teams and project closure calls with client Take meeting notes and document them for future reference Ensure that all documents, trackers, and related materials are kept up to date and stored appropriately in the correct drives Assist with any additional tasks or responsibilities as needed Maintain information security by complying with the company's Information Security Management System (ISMS) and all relevant policies About you: Experience: Project scheduling and coordination experience is an absolute must, ideally within an IT environment Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Previous experience within an MSP environment is desirable Autotask experience is desirable Project management certification would be advantageous Personal Attributes: Possesses good written and verbal communication skills and the ability to communicate complex technical issues to non-technical clients. Keen to research new products and information around technical solutions that could provide answers and solve problems that benefit the whole team. Feel that every day is a day of learning and knowledge. Harnesses pressure to deliver results. Full UK driving license and use of own vehicle Why join us? We make work life balance a normal, not a benefit Some flexibility to work from home A fun and productive place to work Workplace Pension Comprehensive inhouse and external training offered Great team of people to work alongside Competitive salary that reflects your skills and experience Diversity and Inclusion: We are proactively committed to creating a diverse workforce at Netteam tX. We value diversity and inclusion; we want to attract the best people for all our roles. This is regardless of age, ethnicity, sexual orientation, gender, disability, socioeconomic status or religious beliefs. Other: In line with our recruitment policy and client expectation, some roles will be subject to a basic DBS disclosure. Please click on the APPLY button to send your CV for this role Candidates with experience of: Project Management Coordinator, Project Workflow Coordinator, Project Operations Assistant, Project Coordination Administrator, IT Project Support Coordinator, IT Project Scheduler may also be considered for this role.
Operations Planner/ Scheduler (Engineering) £30,000 - £37,000 + Industry Specific Training + Technical Qualifications + Excellent Pension + Healthcare Payment Plan + Mon-Fri Flexi-Time + Cross Team Functioning + Site Based. Commutable from Colchester, Ipswich, Clacton-on-Sea, Braintree, Felixstowe and surrounding areas. Are you a self starting, motivated Planner, Scheduler or Technical Administrator from an engineering, manufacturing, production or related industrial sector looking to join an internationally-renowned unique manufacturer and service provider in a highly cross functioning and team orientated role, where you will play a key role in the scheduling, planning and organisation of maintenance, production and distribution based projects?On offer is the opportunity to join an industry leading company where you will play a valuable role in overseeing the overall efficiency and scheduling of maintenance, contractor and building services based operations and processes across the business.The company are at the forefront of their specialist industry, with factories across the globe, and due to a recent internal promotion and continual growth, they are looking for a member of the operations team to come into the company.Within this pivotal role, you will plan, manage, and maintain detailed schedules for planned, preventative, and reactive maintenance tasks. You will also maintain accurate records of maintenance activities, expenses, and contractor documentation, supporting effective tracking and budget control. Candidates with Planning, Scheduling or Technical Administration experience from an engineering, manufacturing, production or related industrial sector are encouraged to apply.This a fantastic and rare opportunity to make a career move with a cutting-edge company where your input will be valued, bringing fresh ideas to improve and maintain the operational functionality of the maintenance process. The Role: Plan, manage, and maintain detailed schedules for planned, preventative, and reactive maintenance tasks Maintain accurate records of maintenance activities, expenses, and contractor documentation, supporting effective tracking and budget control Maintenance scheduling, Operations Planning, Compliance, Administration Monday - Friday, days based The Person: Planning, Scheduling or Technical Administration experience from an engineering, manufacturing, production or related industrial sector Experience implementing maintenance schedules, new processes and with FM and scheduling related software Commutable from Colchester, Ipswich, Clacton-on-Sea, Braintree, Felixstowe and surrounding areas. To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dyon Douglas-Whyte at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Sep 23, 2025
Full time
Operations Planner/ Scheduler (Engineering) £30,000 - £37,000 + Industry Specific Training + Technical Qualifications + Excellent Pension + Healthcare Payment Plan + Mon-Fri Flexi-Time + Cross Team Functioning + Site Based. Commutable from Colchester, Ipswich, Clacton-on-Sea, Braintree, Felixstowe and surrounding areas. Are you a self starting, motivated Planner, Scheduler or Technical Administrator from an engineering, manufacturing, production or related industrial sector looking to join an internationally-renowned unique manufacturer and service provider in a highly cross functioning and team orientated role, where you will play a key role in the scheduling, planning and organisation of maintenance, production and distribution based projects?On offer is the opportunity to join an industry leading company where you will play a valuable role in overseeing the overall efficiency and scheduling of maintenance, contractor and building services based operations and processes across the business.The company are at the forefront of their specialist industry, with factories across the globe, and due to a recent internal promotion and continual growth, they are looking for a member of the operations team to come into the company.Within this pivotal role, you will plan, manage, and maintain detailed schedules for planned, preventative, and reactive maintenance tasks. You will also maintain accurate records of maintenance activities, expenses, and contractor documentation, supporting effective tracking and budget control. Candidates with Planning, Scheduling or Technical Administration experience from an engineering, manufacturing, production or related industrial sector are encouraged to apply.This a fantastic and rare opportunity to make a career move with a cutting-edge company where your input will be valued, bringing fresh ideas to improve and maintain the operational functionality of the maintenance process. The Role: Plan, manage, and maintain detailed schedules for planned, preventative, and reactive maintenance tasks Maintain accurate records of maintenance activities, expenses, and contractor documentation, supporting effective tracking and budget control Maintenance scheduling, Operations Planning, Compliance, Administration Monday - Friday, days based The Person: Planning, Scheduling or Technical Administration experience from an engineering, manufacturing, production or related industrial sector Experience implementing maintenance schedules, new processes and with FM and scheduling related software Commutable from Colchester, Ipswich, Clacton-on-Sea, Braintree, Felixstowe and surrounding areas. To apply for this role or to be considered for further roles, please click "Apply Now" or contact Dyon Douglas-Whyte at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.