Contracts Manager - Commercial Cleaning & FM Services Milton Keynes, Lton, Watford and Surrounding areas Basic salary circa £28k Company vehicle/mileage allowance, commission opportunities, on target revenue bonus circa £2k. Hours: 37.5 hours per week at times required to service customer sites Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride themselves on their attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to an Operations Managers, you will be responsible for the site management and smooth running of around customer sites in and around Milton Keynes and surrounding areas. This will involve the ongoing management of approximately 40-60 part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service. What You ll Be Doing Performing regular site audits with customers Maintaining regular customer contact and ensuring continuous customer satisfaction Ensuring highest standards of cleanliness are maintained at all customer sites Recruitment and management of cleaning staff Ensuring health and safety standards are maintained at all times Maintaining regular contact with site teams to ensure awareness of site-specific requirements Planning, facilitating and monitoring ongoing training for site operatives Providing feedback on performance and to take responsibility for managing issues that may arise Ensuring sufficient amounts of cleaning equipment, materials and consumables on site Ensuring customer sites are fully manned including absence and holiday cover Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks Carrying out any other duties that are required as directed by the Operations Manager Attending regular meetings with the Operations Manager and Operations Director at their head office About You Someone who has a "hands-on" attitude and has a balance of personnel management skills and business sense, in order to ensure operational success Pro-active, logical and forward thinking Flexible on working times Knowledgeable of the cleaning industry Someone with a strong desire to succeed and promote a high level of customer service Self-motivated Someone with excellent communication skills Able to take full responsibility for tasks Someone who manage teams in a supportive manner Have experience in the cleaning sector (essential) Have experience of managing a team A valid UK driver s license, satisfactory references and right to work in the UK Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
May 26, 2026
Full time
Contracts Manager - Commercial Cleaning & FM Services Milton Keynes, Lton, Watford and Surrounding areas Basic salary circa £28k Company vehicle/mileage allowance, commission opportunities, on target revenue bonus circa £2k. Hours: 37.5 hours per week at times required to service customer sites Why Join? My client is a leading commercial cleaning company, committed to providing over 400 customers with an excellent cleaning service at a competitive price. Established in 1999, they provide a professional, fully comprehensive cleaning provision across Southern England in sectors that include schools, offices, medical and leisure facilities. Despite our fast growth, we still care about every customer, every contract and every member of staff. They pride themselves on their attention to detail and delivery of a thorough, reliable high-quality service. The Opportunity Reporting to an Operations Managers, you will be responsible for the site management and smooth running of around customer sites in and around Milton Keynes and surrounding areas. This will involve the ongoing management of approximately 40-60 part-time cleaning staff, the recruitment and training of new staff where required and carrying out regular quality audits with each customer. You will be responsible for ensuring the highest level of cleaning standards and customer and staff satisfaction is maintained through excellent customer service. What You ll Be Doing Performing regular site audits with customers Maintaining regular customer contact and ensuring continuous customer satisfaction Ensuring highest standards of cleanliness are maintained at all customer sites Recruitment and management of cleaning staff Ensuring health and safety standards are maintained at all times Maintaining regular contact with site teams to ensure awareness of site-specific requirements Planning, facilitating and monitoring ongoing training for site operatives Providing feedback on performance and to take responsibility for managing issues that may arise Ensuring sufficient amounts of cleaning equipment, materials and consumables on site Ensuring customer sites are fully manned including absence and holiday cover Submitting fortnightly pay-sheets, other administration such as holiday forms and carry out payroll tasks Carrying out any other duties that are required as directed by the Operations Manager Attending regular meetings with the Operations Manager and Operations Director at their head office About You Someone who has a "hands-on" attitude and has a balance of personnel management skills and business sense, in order to ensure operational success Pro-active, logical and forward thinking Flexible on working times Knowledgeable of the cleaning industry Someone with a strong desire to succeed and promote a high level of customer service Self-motivated Someone with excellent communication skills Able to take full responsibility for tasks Someone who manage teams in a supportive manner Have experience in the cleaning sector (essential) Have experience of managing a team A valid UK driver s license, satisfactory references and right to work in the UK Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers. Please view our latest jobs on our website and follow us on Linkedin and Twitter. We do try to reply to each application personally, however as we receive a high number of applications for each role we handle it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest.
Operations Manager - Central London Your new company Join a collaborative organisation responsible for enhancing one of Central London's most historic and high-profile districts. Covering key areas that include major cultural destinations, iconic landmarks, and essential transport hubs, this organisation works to make the area an exceptional place to work, visit and live.Through creative placemaking, sustainability initiatives, operational excellence and strong partnership working, the team delivers projects that protect the environment, celebrate heritage and strengthen local communities, all guided by a clear and ambitious five-year plan. Your new role As an Operations Manager, you will play a crucial role in maintaining and elevating the quality, safety and vibrancy of the public realm across this unique London district. You will be the driving force behind effective street operations, contractor management and stakeholder engagement.In this varied and impactful position, you will: - Oversee and resolve street-based issues to improve the public realm. - Manage Integrated Street Services contracts, ensuring all KPIs, service levels, and specifications are met. - Build strong relationships with local partners, stakeholders and statutory agencies. - Represent the organisation at community and operational meetings, championing high standards. - Investigate contractor performance concerns and coordinate solutions to ensure continuous improvement. - Work closely with senior leaders and delivery partners to create a welcoming, well-managed environment for businesses, residents and visitors. What you'll need to succeed To thrive in this role, you will be:- Experienced in street operations, public realm management, or facilities management. - Knowledgeable about current UK criminal and anti-social behaviour legislation. - An excellent communicator-confident in written, verbal and presentation settings. - Skilled at working independently while collaborating effectively with colleagues and external partners. - Highly organised, diplomatic, solutions-focused, and strong in stakeholder management. - Educated to a good standard with relevant professional experience in a similar operational role. What you'll get in return You'll join a supportive, collaborative and forward-thinking team committed to improving one of London's most iconic heritage areas. This is a chance to make a visible impact in a dynamic environment while developing professionally within a mission-driven organisation. In return, you will receive: - A salary of £40,000-£45,000, depending on experience - Primarily site-based role, with 1 day a week working from home (subject to business needs) - Opportunities for professional development - An inclusive, diverse, and supportive culture - The chance to contribute to meaningful improvements across a unique and historic area of London What you need to do now If you are passionate about placemaking, operational excellence and delivering real community impact, we would love to hear from you. This is your opportunity to shape the future of one of London's most significant districts and take the next step in your career. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 26, 2026
Full time
Operations Manager - Central London Your new company Join a collaborative organisation responsible for enhancing one of Central London's most historic and high-profile districts. Covering key areas that include major cultural destinations, iconic landmarks, and essential transport hubs, this organisation works to make the area an exceptional place to work, visit and live.Through creative placemaking, sustainability initiatives, operational excellence and strong partnership working, the team delivers projects that protect the environment, celebrate heritage and strengthen local communities, all guided by a clear and ambitious five-year plan. Your new role As an Operations Manager, you will play a crucial role in maintaining and elevating the quality, safety and vibrancy of the public realm across this unique London district. You will be the driving force behind effective street operations, contractor management and stakeholder engagement.In this varied and impactful position, you will: - Oversee and resolve street-based issues to improve the public realm. - Manage Integrated Street Services contracts, ensuring all KPIs, service levels, and specifications are met. - Build strong relationships with local partners, stakeholders and statutory agencies. - Represent the organisation at community and operational meetings, championing high standards. - Investigate contractor performance concerns and coordinate solutions to ensure continuous improvement. - Work closely with senior leaders and delivery partners to create a welcoming, well-managed environment for businesses, residents and visitors. What you'll need to succeed To thrive in this role, you will be:- Experienced in street operations, public realm management, or facilities management. - Knowledgeable about current UK criminal and anti-social behaviour legislation. - An excellent communicator-confident in written, verbal and presentation settings. - Skilled at working independently while collaborating effectively with colleagues and external partners. - Highly organised, diplomatic, solutions-focused, and strong in stakeholder management. - Educated to a good standard with relevant professional experience in a similar operational role. What you'll get in return You'll join a supportive, collaborative and forward-thinking team committed to improving one of London's most iconic heritage areas. This is a chance to make a visible impact in a dynamic environment while developing professionally within a mission-driven organisation. In return, you will receive: - A salary of £40,000-£45,000, depending on experience - Primarily site-based role, with 1 day a week working from home (subject to business needs) - Opportunities for professional development - An inclusive, diverse, and supportive culture - The chance to contribute to meaningful improvements across a unique and historic area of London What you need to do now If you are passionate about placemaking, operational excellence and delivering real community impact, we would love to hear from you. This is your opportunity to shape the future of one of London's most significant districts and take the next step in your career. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Permanent job - commercial manager - facilities management Commercial ManagerWe are pleased to offer an excellent opportunity for a Commercial Manager to join a large team on a permanent basis. This role will be primarily based in the Birmingham office, with occasional travel to other sites and the local school estate.Hours: 37.5 per week, Monday-FridayThis is a key leadership role within the West Midlands. Schools account, supporting the delivery of high-quality facilities' management services across a 20 +school PFI portfolio. Operating at the heart of the contract, the Commercial Manager will ensure strong commercial performance, robust governance, and long-term contractual compliance.As part of the senior leadership team, you will be responsible for driving transparent, accurate and value-focused commercial management across a complex and highly regulated PFI environment. The role plays a pivotal part in ensuring contractual obligations are met, risks are well managed, and costs are controlled throughout the lifecycle of the contract.You will work closely with the SPV, the Local Authority, school leadership teams, subcontractors and internal operational colleagues to maintain sound commercial governance and reliable service delivery. Key Responsibilities Provide commercial oversight of the Total FM PFI contract, ensuring compliance with contractual obligations and performance standards. Interpret and apply PFI contract clauses, advising operational teams on risks, liabilities and commercial impacts. Manage and administer PFI change control processes, including reviewing, pricing, negotiating and securing approvals for variations. Produce accurate monthly commercial reports, forecasts and P&Ls. Review accruals, WIP, provisions and cost capture to ensure financial accuracy. Oversee subcontractor management, ensuring compliance, performance monitoring, procurement and pricing accuracy. Act as the main commercial interface with the SPV, Local Authority and internal stakeholders. Identify, monitor and mitigate commercial risks, supporting internal and external audit processes. Provide commercial guidance to operational teams and review contractor quotations in line with agreed rates. Lead procurement activity for minor works, reactive tasks and small projects, including quote analysis, tendering and negotiation. Skills & Experience - Desirable Experience working on a PFI schools contract or similar long-term concession-based FM contract. Professional accreditation such as CIPS or RICS, or working towards qualification. Experience using CAFM systems (e.g., ConceptTM or similar) within a hard or soft FM environment. Behaviours & Competencies Commercially astute with strong attention to detail. Proactive and solutions-focused mindset. Excellent communication and stakeholder engagement skills. Ability to manage multiple priorities within a complex operational environment. High integrity with a commitment to transparent and fair commercial practices. What We Offer Competitive annual salary of £70000 with opportunities for annual reviews. Clear career progression pathways into senior roles. Access to professional and leadership training programmes. 24 days' annual leave plus bank holidays, with the option to purchase additional leave. Generous pension scheme with enhanced employer contributions. Flexible and hybrid working options to help support work-life balance. A range of flexible benefits including insurance options, Cycle to Work scheme and discounted gym membership. Access to an online discounts platform for retail, health and lifestyle savings. Two paid Social Impact Days each year to support volunteering or fundraising activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 25, 2026
Full time
Permanent job - commercial manager - facilities management Commercial ManagerWe are pleased to offer an excellent opportunity for a Commercial Manager to join a large team on a permanent basis. This role will be primarily based in the Birmingham office, with occasional travel to other sites and the local school estate.Hours: 37.5 per week, Monday-FridayThis is a key leadership role within the West Midlands. Schools account, supporting the delivery of high-quality facilities' management services across a 20 +school PFI portfolio. Operating at the heart of the contract, the Commercial Manager will ensure strong commercial performance, robust governance, and long-term contractual compliance.As part of the senior leadership team, you will be responsible for driving transparent, accurate and value-focused commercial management across a complex and highly regulated PFI environment. The role plays a pivotal part in ensuring contractual obligations are met, risks are well managed, and costs are controlled throughout the lifecycle of the contract.You will work closely with the SPV, the Local Authority, school leadership teams, subcontractors and internal operational colleagues to maintain sound commercial governance and reliable service delivery. Key Responsibilities Provide commercial oversight of the Total FM PFI contract, ensuring compliance with contractual obligations and performance standards. Interpret and apply PFI contract clauses, advising operational teams on risks, liabilities and commercial impacts. Manage and administer PFI change control processes, including reviewing, pricing, negotiating and securing approvals for variations. Produce accurate monthly commercial reports, forecasts and P&Ls. Review accruals, WIP, provisions and cost capture to ensure financial accuracy. Oversee subcontractor management, ensuring compliance, performance monitoring, procurement and pricing accuracy. Act as the main commercial interface with the SPV, Local Authority and internal stakeholders. Identify, monitor and mitigate commercial risks, supporting internal and external audit processes. Provide commercial guidance to operational teams and review contractor quotations in line with agreed rates. Lead procurement activity for minor works, reactive tasks and small projects, including quote analysis, tendering and negotiation. Skills & Experience - Desirable Experience working on a PFI schools contract or similar long-term concession-based FM contract. Professional accreditation such as CIPS or RICS, or working towards qualification. Experience using CAFM systems (e.g., ConceptTM or similar) within a hard or soft FM environment. Behaviours & Competencies Commercially astute with strong attention to detail. Proactive and solutions-focused mindset. Excellent communication and stakeholder engagement skills. Ability to manage multiple priorities within a complex operational environment. High integrity with a commitment to transparent and fair commercial practices. What We Offer Competitive annual salary of £70000 with opportunities for annual reviews. Clear career progression pathways into senior roles. Access to professional and leadership training programmes. 24 days' annual leave plus bank holidays, with the option to purchase additional leave. Generous pension scheme with enhanced employer contributions. Flexible and hybrid working options to help support work-life balance. A range of flexible benefits including insurance options, Cycle to Work scheme and discounted gym membership. Access to an online discounts platform for retail, health and lifestyle savings. Two paid Social Impact Days each year to support volunteering or fundraising activities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sector This is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing.
May 25, 2026
Full time
Customer Service Manager - Social Housing Repairs & Maintenance Based near Surbiton Full-Time, permanent Salary: £40,000 - £48,000 DOE We are currently working in partnership with a leading contractor within the Social Housing sector to recruit an experienced and customer-focused Customer Service Manager to join their growing team located near Surbiton. This is an excellent opportunity for an experienced service delivery professional to lead a busy Customer Service function within a fast-paced repairs and maintenance environment. The successful candidate will play a key role in driving customer satisfaction, operational efficiency, and service excellence across responsive repairs and maintenance services. As the Customer Service Manager, you will oversee the day-to-day management of the Customer Service Centre, ensuring residents receive a high-quality and responsive service across multiple communication channels. You will also support planning and scheduling functions to ensure repairs and maintenance services are effectively coordinated and delivered in line with service standards and KPIs. This role would suit somebody with strong leadership experience within Social Housing, Facilities Management, or a similar service-led environment. Key Responsibilities: Lead, motivate, and develop the Customer Service Team to deliver exceptional customer service Oversee customer contact operations, ensuring enquiries, service requests, and complaints are resolved efficiently Support repairs scheduling, workforce planning, and logistical coordination across responsive maintenance services Monitor operational performance, customer satisfaction, and service delivery metrics Act as an escalation point for complex customer issues and complaint resolution Work collaboratively with operational teams, planners, contractors, and stakeholders to ensure seamless service delivery Drive continuous improvement initiatives, implementing new processes and systems where required Produce regular operational and performance reports for senior management Key Criteria: Previous experience managing a customer service or contact centre function within Social Housing, Repairs & Maintenance, or Facilities Management Experience overseeing planning, scheduling, or resource coordination for a mobile workforce Strong understanding of repairs and maintenance service delivery Proven leadership and people management experience Experience using CRM systems, scheduling platforms, and repairs management software Excellent communication, organisational, and problem-solving skills Ability to analyse performance data and implement service improvements Strong stakeholder management and relationship-building skills What's on Offer: Excellent career progression and development opportunities Competitive salary and benefits package 25 days holiday plus bank holidays Enhanced company benefits and wellbeing support Opportunity to join a growing and forward-thinking organisation within the Social Housing sector This is an excellent opportunity for somebody looking to further their career with a highly reputable and expanding contractor delivering essential services within Social Housing.
Customer Care Co-ordinator Location: Wythenshawe Salary: 25,500 - 26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
May 25, 2026
Full time
Customer Care Co-ordinator Location: Wythenshawe Salary: 25,500 - 26,500 Hours: Monday - Friday 40 hours per week Start Date: Immediate/subject to notice About the Role My client is seeking a proactive and organised Customer Care coordinator to join a busy FM team based in Wythenshawe. This is an excellent opportunity for someone with facilities or compliance administration experience who thrives in a fast-paced, team-focused environment. You'll play a key role in supporting the Operations Manager and ensuring smooth day-to-day running of facilities services. Key Responsibilities Provide efficient administrative and compliance support across the FM contract. Log and manage PPM and reactive work orders through to completion, ensuring KPI delivery. Liaise with clients and contractors via phone and Helpdesk systems. Prepare quotations, raise purchase orders, and coordinate access and scheduling for subcontractors. Produce and maintain reports, documentation, and records to audit-ready standards. Work closely with the management team to support ongoing contract delivery. Requirements Previous experience in Facilities Management administration or a similar role. (desirable) Strong organisational skills and attention to detail. Reliable, self-motivated, and able to manage a busy workload. Excellent communication and IT skills (Helpdesk/CAFM/Maximo experience beneficial). How to Apply If you're interested, please send your CV or contact Jess on (phone number removed) for more information.
Commercial Pricing Manager - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a commercial pricing specialist to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
May 25, 2026
Full time
Commercial Pricing Manager - Soft FM Hybrid / Home-Based (UK Wide) We're working with a leading facilities management provider with a strong UK presence and a reputation for delivering complex, high-value service solutions across both public and private sectors. Due to continued growth and a strong pipeline of work, they're looking to appoint a commercial pricing specialist to join their established bid and commercial function. This is a key hire for the business, sitting at the heart of the bid team and playing a critical role in shaping commercially competitive, data-driven solutions across soft FM services. The Role As a Commercial Pricing Analyst, you'll take ownership of pricing and financial modelling across a range of bids and tenders, supporting both new business and contract retention opportunities. You'll work closely with bid managers, operational teams and senior stakeholders to build robust, competitive cost models that balance commerciality with deliverability. Key responsibilities include: Leading pricing and financial modelling across soft FM bids Developing bottom-up and top-down cost models Producing P&Ls, cashflows and commercial summaries Identifying risks, opportunities and cost drivers within tenders Supporting bid strategy with data-driven insights and benchmarking Acting as the key commercial interface across operations, procurement and finance Ensuring all pricing submissions are accurate, compliant and commercially competitive What We're Looking For Proven experience in pricing / estimating within Facilities Management Strong exposure to Soft FM services (cleaning, catering, security, waste etc.) Solid financial modelling skills (P&L, cashflow, Excel-based modelling) Experience supporting bids / tenders in a commercial or analytical capacity Strong understanding of different pricing methodologies (bottom-up, top-down) Ability to analyse complex data and translate it into clear commercial strategies Confident stakeholder engagement across operational and commercial teams Why Apply? Work on high-value, complex bids with real commercial impact Join a well-established pricing function with strong leadership Flexible / hybrid working model Clear progression within a growing commercial team Exposure to a broad range of sectors and clients If you're currently working in FM pricing, estimating or commercial analysis and want to step into a more strategic, bid-focused role - this is a strong opportunity to do so. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 25, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Modern Slavery Safehouse Advocate Location: West Midlands (frequent travel required, including Croydon and Solihull) Salary: 25,287.91 Hours: 37.5 hours per week, Monday-Friday 9am-5pm Contract: Full-time Reporting to: Safehouse Manager Working Pattern: Site-based (not eligible for hybrid working) Occupational Requirement under Schedule 9 (Part 1) of the Equality Act 2010 - the post holder must be female MUST HAVE OWN VEHICLE About the Organisation We are a specialist charity providing trauma-informed support to women, men and children affected by violence, abuse, exploitation and trafficking. Our services support victims to achieve safety, stability and long-term recovery. Our Modern Slavery Support Service delivers safehouse accommodation and community-based support to adult victims of modern slavery and human trafficking (male and female victims, including those with children). We work within the Home Office national contracting arrangements to support individuals who have accessed the National Referral Mechanism (NRM), ensuring they receive safe accommodation, financial and practical assistance, and coordinated multi-agency support while awaiting decisions. The Role The Modern Slavery Safehouse Advocate plays a vital frontline role supporting potential victims of modern slavery and international human trafficking through their recovery and reflection period. You will provide trauma-informed, person-centred support to meet clients' physical, psychological and social needs, ensuring they can access their rights and entitlements under ECAT (European Convention on Action Against Trafficking). This is a challenging yet highly rewarding role requiring resilience, professionalism and the ability to manage complex casework within a fast-paced safehouse environment. Key Responsibilities Casework & Advocacy Deliver regular emotional and practical support to victims, promoting safety, independence and reducing risk of re-trafficking Complete timely and robust risk and needs assessments Develop and review journey plans and support plans Support clients to understand the National Referral Mechanism (NRM) process and advocate while they await conclusive grounds decisions Provide information regarding rights and entitlements under ECAT Address complex and multiple needs including exploitation, trauma, mental health, substance misuse and safeguarding concerns Work to contractual KPIs and required timescales Accommodation & Safehouse Duties Complete safehouse inductions, move-ins and move-ons Provide welcome packs and initial subsistence Support residents to understand and adhere to licence agreements and house rules Maintain health & safety, fire safety and building security standards Manage relationships between residents and respond to conflict appropriately Liaise with maintenance and facilities teams where required Partnership & Multi-Agency Working Refer and support clients to access specialist services (health, mental health, substance misuse, domestic abuse services and others) Attend and contribute to multi-agency meetings Build strong collaborative relationships with partner agencies Maintain accurate, confidential case management records About You Essential Experience working within a needs-led service undertaking risk and needs assessments Experience supporting vulnerable adults and/or children Experience managing complex casework and crisis intervention Experience working in supported accommodation, homelessness or destitution settings Knowledge of modern slavery and trafficking indicators and support systems in the UK Understanding of safeguarding legislation and best practice Strong organisational and communication skills Ability to manage a caseload and meet deadlines Confident using Microsoft Office and case management systems Full UK driving licence with access to a vehicle Eligible to work in the UK Desirable Experience working within formal contract frameworks with KPIs Knowledge of immigration systems and access to public funds Understanding of trauma-informed approaches and motivational interviewing Knowledge of the Violence Against Women and Girls strategy Benefits 25 days annual leave (pro rata) plus bank holidays 1 wellbeing day (pro rata) Annual leave buy-back scheme 5% employer pension contribution Mileage allowance Time off in lieu (TOIL) for overtime Employee Assistance Programme Access to group clinical supervision (BACP-trained counsellor) Training and development opportunities Bi-annual staff away days Regular internal staff newsletter Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
This Technical Services Manager role (internally titled Engineering Operations Manager) at a leading University is your opportunity to shape how one of the world s leading institutions ensures their prestigious facilities are well maintained, safe, and efficient. This is your chance to lead engineering delivery on an iconic central London campus and directly impact the spaces where research, teaching and innovation thrive. Our client, is evolving their estates division to enhance their exceptional student experience. Their central London landmark campuses blend historic architecture with cutting-edge facilities, creating a complex and rewarding environment where strong engineering leadership truly matters. What s in it for you 30 days annual leave plus bank holidays and Christmas closure days Enhanced USS pension scheme Season ticket loan (available after probation) Wellbeing initiatives including discounted gym membership Enhanced maternity, paternity and adoption leave, plus childcare subsidy scheme Access to comprehensive technical training and professional development pathways What you ll be taking ownership of as a Technical Services Manager: Overseeing planned and reactive maintenance across campus buildings to ensure safety, efficiency and high standards of customer service and delivery Leading multidisciplinary engineering teams and specialist contractors while promoting a strong safety-first culture Monitoring KPIs, driving performance improvements and using data to inform decision-making Managing budgets, controlling costs and identifying operational efficiencies Ensuring statutory, regulatory and health & safety compliance with accurate documentation and reporting Acting as a key escalation point for incidents while contributing to risk management, sustainability and business continuity plans What you ll bring to the team as a Technical Services Manager: NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering IOSH Managing Safely certification Previous experience managing maintenance engineers across multi-site commercial environments - Medical, Hospital or Lab sites would be beneficial Strong report writing skills, including survey and operational documentation Authorised Person status in pressure systems and/or HV/LV electrical systems Working hours: 35 hours per week, Monday to Friday, based on one of our client's campuses in Central London. If you re ready to step into the Technical Services Manager role and make a meaningful contribution within a world-class institution, apply now. We welcome all applicants regardless of identity, personal characteristics or background.
May 25, 2026
Full time
This Technical Services Manager role (internally titled Engineering Operations Manager) at a leading University is your opportunity to shape how one of the world s leading institutions ensures their prestigious facilities are well maintained, safe, and efficient. This is your chance to lead engineering delivery on an iconic central London campus and directly impact the spaces where research, teaching and innovation thrive. Our client, is evolving their estates division to enhance their exceptional student experience. Their central London landmark campuses blend historic architecture with cutting-edge facilities, creating a complex and rewarding environment where strong engineering leadership truly matters. What s in it for you 30 days annual leave plus bank holidays and Christmas closure days Enhanced USS pension scheme Season ticket loan (available after probation) Wellbeing initiatives including discounted gym membership Enhanced maternity, paternity and adoption leave, plus childcare subsidy scheme Access to comprehensive technical training and professional development pathways What you ll be taking ownership of as a Technical Services Manager: Overseeing planned and reactive maintenance across campus buildings to ensure safety, efficiency and high standards of customer service and delivery Leading multidisciplinary engineering teams and specialist contractors while promoting a strong safety-first culture Monitoring KPIs, driving performance improvements and using data to inform decision-making Managing budgets, controlling costs and identifying operational efficiencies Ensuring statutory, regulatory and health & safety compliance with accurate documentation and reporting Acting as a key escalation point for incidents while contributing to risk management, sustainability and business continuity plans What you ll bring to the team as a Technical Services Manager: NVQ Level 3 (or equivalent) in Electrical or Mechanical Engineering IOSH Managing Safely certification Previous experience managing maintenance engineers across multi-site commercial environments - Medical, Hospital or Lab sites would be beneficial Strong report writing skills, including survey and operational documentation Authorised Person status in pressure systems and/or HV/LV electrical systems Working hours: 35 hours per week, Monday to Friday, based on one of our client's campuses in Central London. If you re ready to step into the Technical Services Manager role and make a meaningful contribution within a world-class institution, apply now. We welcome all applicants regardless of identity, personal characteristics or background.
Team Manager - First Contact Team (Adult Social Care) Employer: Wokingham Borough Council Salary: £57,870 - £61,269 Per Annum, Plus Benefits Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 31/05/2026 at 23:00 Reference: 712483 We have a fantastic opportunity available for a Team Manager to join our First Contact Team in Adult Social Care at Wokingham Borough Council, on a full time, permanent basis. As Team Manager for our First Contact Team, you will lead a vital service at the front door of adult social care. You will provide day to day operational management and professional leadership, ensuring residents receive timely, strengths based information, advice and triage in line with the Care Act.This role is key to making sure people get the right help, at the right time, in a proportionate and preventative way. At Wokingham Borough Council, we are committed to putting residents at the heart of everything we do, promoting independence, choice and control, and supporting our staff to do their best work. We're a small, supportive council with big ambitions. Our adult social care services were rated among the highest in the country by the CQC in 2025, with two "Outstanding" areas and a strong national score of 81%. We were also ranked the 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough Council is proud to be part of the Social Care Future movement, supporting a vision where everyone can live in a place they call home, connected to the people and activities that matter most. Benefits: Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks Key responsibilities: Manage the day to day running of the First Contact Team, ensuring safe, lawful and effective practice. Lead and support staff, promoting high standards, reflective practice and continuous improvement. Ensure strong multi agency working, including leading complex meetings when needed. Take responsibility for adult safeguarding, ensuring legal duties and local policies are met. Use performance and quality information to improve outcomes and manage demand. Understand and respond to the wider pressures the council operates within Candidate requirements: A Social Work or Occupational Therapy qualification, with current registration with the relevant professional body (SWE or HCPC). Proven experience of supervising and/or managing staff within an adult social care or health setting. Experience of working collaboratively within multi agency environments. Strong communication skills, with the ability to work effectively with people at all levels and across a range of situations and settings. The ability to produce and present clear information in different formats for a variety of audiences, including senior managers (for example reports and presentations). The ability to represent the Council confidently and professionally in line with its values and standards. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. If you're passionate about leading people and creating safe, respectful and empowering support for adults in our community, we'd love to hear from you. Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Josephine Lukehurst, Service Manager via email Closing date: Sunday 31st May 2026, 11pm Interview date: TBC If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
May 25, 2026
Full time
Team Manager - First Contact Team (Adult Social Care) Employer: Wokingham Borough Council Salary: £57,870 - £61,269 Per Annum, Plus Benefits Location: Wokingham Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: Enhanced Closing Date: 31/05/2026 at 23:00 Reference: 712483 We have a fantastic opportunity available for a Team Manager to join our First Contact Team in Adult Social Care at Wokingham Borough Council, on a full time, permanent basis. As Team Manager for our First Contact Team, you will lead a vital service at the front door of adult social care. You will provide day to day operational management and professional leadership, ensuring residents receive timely, strengths based information, advice and triage in line with the Care Act.This role is key to making sure people get the right help, at the right time, in a proportionate and preventative way. At Wokingham Borough Council, we are committed to putting residents at the heart of everything we do, promoting independence, choice and control, and supporting our staff to do their best work. We're a small, supportive council with big ambitions. Our adult social care services were rated among the highest in the country by the CQC in 2025, with two "Outstanding" areas and a strong national score of 81%. We were also ranked the 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Wokingham Borough Council is proud to be part of the Social Care Future movement, supporting a vision where everyone can live in a place they call home, connected to the people and activities that matter most. Benefits: Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave entitlement of 31 days (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme (actual contribution details to follow) GP Helpline 7 days a week Employee Assistance Programme with a 24/7 Your Care confidential helpline Free Eye Tests and Flu Vaccines Free Onsite Gym (located at Shute End, Wokingham) Salary Sacrifice Schemes - including Car and Cycle to Work Local & Lifestyle Discounts - savings on shopping, entertainment, restaurants, and more Move through Menopause Course Sports & Social Group Activities - running, football, cricket, and more Learning & Development Opportunities Employee Networks Key responsibilities: Manage the day to day running of the First Contact Team, ensuring safe, lawful and effective practice. Lead and support staff, promoting high standards, reflective practice and continuous improvement. Ensure strong multi agency working, including leading complex meetings when needed. Take responsibility for adult safeguarding, ensuring legal duties and local policies are met. Use performance and quality information to improve outcomes and manage demand. Understand and respond to the wider pressures the council operates within Candidate requirements: A Social Work or Occupational Therapy qualification, with current registration with the relevant professional body (SWE or HCPC). Proven experience of supervising and/or managing staff within an adult social care or health setting. Experience of working collaboratively within multi agency environments. Strong communication skills, with the ability to work effectively with people at all levels and across a range of situations and settings. The ability to produce and present clear information in different formats for a variety of audiences, including senior managers (for example reports and presentations). The ability to represent the Council confidently and professionally in line with its values and standards. Our area: Wokingham Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. We have a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life. Wokingham Borough Council has committed to becoming a Marmot borough to embed prevention, early intervention and address inequalities in all aspects of our work. This is especially important given the significant and continued growth of our Borough and the diversity of its residents. If you're passionate about leading people and creating safe, respectful and empowering support for adults in our community, we'd love to hear from you. Click the link below and Apply Today! Alternatively, to arrange an informal discussion about the role, contact Josephine Lukehurst, Service Manager via email Closing date: Sunday 31st May 2026, 11pm Interview date: TBC If your application is shortlisted for an interview, you will be required to provide proof of your right to work in the UK at that stage. Additionally, successful candidates must present proof upon receiving a job offer. Please note that all offers are conditional and subject to the satisfactory completion of pre-employment checks. Please be aware that we will be reviewing the applications we receive on a daily basis, and we reserve the right to close the advert early if suitable candidates are identified. Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. All successful candidates for this role will be subject to Disclosure & Barring Service (DBS) checks along with other relevant employment checks. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you do not hear from us within 4 weeks of the application closing date, please assume that your application has not been successful on this occasion. We appreciate your interest in joining Wokingham Borough Council and thank you for taking the time to apply. Wokingham is an equal opportunities employer. How to apply Please apply online via the link provided. Please note, we do not accept CVs submitted without a fully completed online application form. Further information on this vacancy Job Description
Estates & Facilities Manager position, 6-month contract, public sector organisation, circa £400 per day Your new company A South Yorkshire public sector organisation requires an experienced Estates & Facilities Manager to lead their team of 22 facilities professionals. With 24 sites across South Yorkshire with a couple of these being quite unique buildings, you will be playing a critical role in the function of this organisation across South Yorkshire. Your new role Overall responsibility for the delivery and effective integration of all facilities management services across the property portfolio. You will lead the team and estate strategy across compliance, statutory requirements, and organisation policies. You will provide a value-adding service to the organisation supporting the team while they appoint someone on a permanent basis. You will have direct line management responsibilities for 5/6 people, but overall responsibility of the full team of 22. What you'll need to succeed To succeed, you will need to be IOSH qualified and have a proven track record in a people management position working for a public or third sector organisation. Experience managing both hard and soft contractors is essential, as well as external contractors. What you'll get in return In return, you will get a rate of circa £400 a day depending on experience. You will be able to apply for the permanent position if it is of interest. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 25, 2026
Seasonal
Estates & Facilities Manager position, 6-month contract, public sector organisation, circa £400 per day Your new company A South Yorkshire public sector organisation requires an experienced Estates & Facilities Manager to lead their team of 22 facilities professionals. With 24 sites across South Yorkshire with a couple of these being quite unique buildings, you will be playing a critical role in the function of this organisation across South Yorkshire. Your new role Overall responsibility for the delivery and effective integration of all facilities management services across the property portfolio. You will lead the team and estate strategy across compliance, statutory requirements, and organisation policies. You will provide a value-adding service to the organisation supporting the team while they appoint someone on a permanent basis. You will have direct line management responsibilities for 5/6 people, but overall responsibility of the full team of 22. What you'll need to succeed To succeed, you will need to be IOSH qualified and have a proven track record in a people management position working for a public or third sector organisation. Experience managing both hard and soft contractors is essential, as well as external contractors. What you'll get in return In return, you will get a rate of circa £400 a day depending on experience. You will be able to apply for the permanent position if it is of interest. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Business Development Manager / Sales Manager Hybrid (UK Travel) £50k-£60k + Bonus + Car Allowance Expected onsite in the Southend office once a week My client is a Facilities Management provider. They're a fast-growing business redefining how facilities services are delivered across the UK. With a 24/7 in-house helpdesk , a carefully vetted national supply chain , and their own service management platform , they give clients total visibility and control over their operations. From single-site independents to multi-site hospitality and retail brands, they partner with businesses that demand more. Now, they're investing heavily in people, product, and growth and are looking for a high-calibre sales leader to help shape their next chapter. As the Business Development Manager / Sales Manager , you'll own the new business function end-to-end . From opening conversations to closing complex multi-site deals, you'll be central to how they grow. You'll work directly with the Managing Director , collaborating across operations and product to design solutions that genuinely deliver. If you thrive on autonomy, influence, and winning meaningful deals , this is your platform. What You'll Be Doing End-to-End Sales Leadership Own the full 360 sales cycle - from prospecting through to close Build and convert a high-quality pipeline from scratch Lead discovery, demos, proposals, and negotiations Consultative Selling Engage senior stakeholders (FDs, COOs, Property Directors) Diagnose client challenges and co-design tailored FM solutions Position company as a trusted strategic partner , not just a supplier Growth & Ownership Report directly to the MD with full visibility Represent company at industry events Help build and lead the future commercial team What Makes This Role Different This is a consultative, long-cycle sales role - ideal for someone who: Enjoys getting under the hood of a client's operation Builds trust over time, not through quick wins Wants to create opportunities, not inherit them If you want ownership, impact, and challenge - read on. What You'll Bring 5+ years' B2B sales experience in FM, building services, or commercial property A proven track record of winning multi-site FM contracts Strong commercial acumen (pricing, margins, contract structures) Credibility with senior decision-makers A consultative, solution-led approach Experience managing tenders and complex bids A self-starting mindset - you build your own pipeline Nice to Have Experience selling FM tech (CAFM, service platforms, portals) A network within hospitality, retail, workplace or co-working sectors Existing relationships with UK mid-market decision-makers Experience mentoring or managing junior sales team members The Package £50,000 - £60,000 base salary Uncapped performance bonus linked to new business Company car allowance 21 days holiday + bank holidays (rising with service) Full tech stack: laptop, phone, CRM & bid tools Clear progression to Head of Sales / Sales Director
May 25, 2026
Full time
Business Development Manager / Sales Manager Hybrid (UK Travel) £50k-£60k + Bonus + Car Allowance Expected onsite in the Southend office once a week My client is a Facilities Management provider. They're a fast-growing business redefining how facilities services are delivered across the UK. With a 24/7 in-house helpdesk , a carefully vetted national supply chain , and their own service management platform , they give clients total visibility and control over their operations. From single-site independents to multi-site hospitality and retail brands, they partner with businesses that demand more. Now, they're investing heavily in people, product, and growth and are looking for a high-calibre sales leader to help shape their next chapter. As the Business Development Manager / Sales Manager , you'll own the new business function end-to-end . From opening conversations to closing complex multi-site deals, you'll be central to how they grow. You'll work directly with the Managing Director , collaborating across operations and product to design solutions that genuinely deliver. If you thrive on autonomy, influence, and winning meaningful deals , this is your platform. What You'll Be Doing End-to-End Sales Leadership Own the full 360 sales cycle - from prospecting through to close Build and convert a high-quality pipeline from scratch Lead discovery, demos, proposals, and negotiations Consultative Selling Engage senior stakeholders (FDs, COOs, Property Directors) Diagnose client challenges and co-design tailored FM solutions Position company as a trusted strategic partner , not just a supplier Growth & Ownership Report directly to the MD with full visibility Represent company at industry events Help build and lead the future commercial team What Makes This Role Different This is a consultative, long-cycle sales role - ideal for someone who: Enjoys getting under the hood of a client's operation Builds trust over time, not through quick wins Wants to create opportunities, not inherit them If you want ownership, impact, and challenge - read on. What You'll Bring 5+ years' B2B sales experience in FM, building services, or commercial property A proven track record of winning multi-site FM contracts Strong commercial acumen (pricing, margins, contract structures) Credibility with senior decision-makers A consultative, solution-led approach Experience managing tenders and complex bids A self-starting mindset - you build your own pipeline Nice to Have Experience selling FM tech (CAFM, service platforms, portals) A network within hospitality, retail, workplace or co-working sectors Existing relationships with UK mid-market decision-makers Experience mentoring or managing junior sales team members The Package £50,000 - £60,000 base salary Uncapped performance bonus linked to new business Company car allowance 21 days holiday + bank holidays (rising with service) Full tech stack: laptop, phone, CRM & bid tools Clear progression to Head of Sales / Sales Director
Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the Greater Manchester area. On Offer: Competitive salary package, up to £55K, depending on experience 2 days WFH, following the successful completion of probationary period, Dynamic office environment based in Greater Manchester Supportive, collaborative team culture Ongoing training and professional development opportunities Be part of a company that values your contribution and encourages growth Main Purpose of the Role: Reporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity. Duties and Responsibilities of the HR Manager & Facilities Co-ordinator: Manage recruitment, onboarding, contracts, employee records, and HR policies Support managers with employee relations, performance management, and disciplinary matters Ensure compliance with UK employment law and company procedures Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff. Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates. Coordinate training, appraisals, and internal communications Support leadership with HR data and operational insights To Be Considered: 5-10 years of experience in HR role with good understanding of UK employment law & HR best practice. CIPD Qualifications, minimum level 5, ideally 7 HR experience gained within logistics, freight, or fast-paced operational environments Experience managing facilities, suppliers, or office operations Must have very strong IT skills / system Savvy Strong English verbal and written communication skill For full details, please contact Willis Global - Experts in Recruiting
May 25, 2026
Full time
Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the Greater Manchester area. On Offer: Competitive salary package, up to £55K, depending on experience 2 days WFH, following the successful completion of probationary period, Dynamic office environment based in Greater Manchester Supportive, collaborative team culture Ongoing training and professional development opportunities Be part of a company that values your contribution and encourages growth Main Purpose of the Role: Reporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity. Duties and Responsibilities of the HR Manager & Facilities Co-ordinator: Manage recruitment, onboarding, contracts, employee records, and HR policies Support managers with employee relations, performance management, and disciplinary matters Ensure compliance with UK employment law and company procedures Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff. Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates. Coordinate training, appraisals, and internal communications Support leadership with HR data and operational insights To Be Considered: 5-10 years of experience in HR role with good understanding of UK employment law & HR best practice. CIPD Qualifications, minimum level 5, ideally 7 HR experience gained within logistics, freight, or fast-paced operational environments Experience managing facilities, suppliers, or office operations Must have very strong IT skills / system Savvy Strong English verbal and written communication skill For full details, please contact Willis Global - Experts in Recruiting
Technical Sales Executive Full time, perm Location : Colchester Salary : up to 35K plus commission. Excellent benefits including company car This is a great opportunity for a technically minded sales professional. You will be involved in site visits, reviewing drawings and specifications, preparing quotations, advising customers and converting enquiries into orders. Full product training will be provided. We are more interested in finding someone with strong technical sales experience, ideally from construction, engineering, building products, mechanical services, access solutions or another specification-led sector. The Role Based from Colchester you will manage enquiries from contractors, architects, builders, developers, facilities managers and end users. You will attend site visits, review plans and specifications, prepare accurate quotations and follow up opportunities through to order. You will also work closely with our internal technical, installation and operations teams to ensure projects are handed over properly once secured. This role would suit someone who has previously sold a technical product or service into the construction, engineering or building sector and is confident dealing with drawings, site conditions and customer requirements. Key Responsibilities Prepare quotations for bespoke access solutions. Attend site visits to assess customer and project requirements. Read and interpret drawings, specifications, schedules and site information. Advise customers on suitable options. Follow up enquiries and quotations to secure orders. Build relationships with contractors, architects, builders, developers and end users. Work with internal technical, installation and operations teams. Ensure accurate project handovers once orders are won. Maintain CRM records, quote details and customer information. Represent the company professionally during meetings and site visits. About You We are looking for someone who has: Previous experience in a technical sales, field sales or specification sales role. Experience in construction, engineering, building products, mechanical services or another technical sector. The ability to read or understand drawings, plans, specifications or technical documents. Confidence attending site visits and discussing project requirements. A consultative sales approach rather than a hard-sell approach. Strong communication and relationship-building skills. Good attention to detail when preparing quotations. The drive to follow up opportunities and convert enquiries into orders. A full UK driving licence. Suitable Backgrounds Could Include Construction products. Building materials. Doors, windows or glazing. Access control or security systems. Mechanical or electrical products. HVAC or building services. Roofing, cladding or architectural products. Lifts, platform lifts, access equipment or mobility products. What We Offer Competitive basic salary. Bonus / commission scheme. Company car. Company pension. Laptop and mobile phone. Product and technical training. Supportive team environment. Long-term career opportunity Varied role involving office work, customer meetings and site visits. Why Join This is an opportunity to join a specialist company where your technical knowledge and sales ability will both be valued. You will not simply be selling from a brochure. You will be helping customers understand their requirements, reviewing site conditions, working with drawings and specifications, and providing practical solutions for real projects. For someone with technical sales experience who wants to move into a specialist and growing industry, this is an excellent opportunity.
May 25, 2026
Full time
Technical Sales Executive Full time, perm Location : Colchester Salary : up to 35K plus commission. Excellent benefits including company car This is a great opportunity for a technically minded sales professional. You will be involved in site visits, reviewing drawings and specifications, preparing quotations, advising customers and converting enquiries into orders. Full product training will be provided. We are more interested in finding someone with strong technical sales experience, ideally from construction, engineering, building products, mechanical services, access solutions or another specification-led sector. The Role Based from Colchester you will manage enquiries from contractors, architects, builders, developers, facilities managers and end users. You will attend site visits, review plans and specifications, prepare accurate quotations and follow up opportunities through to order. You will also work closely with our internal technical, installation and operations teams to ensure projects are handed over properly once secured. This role would suit someone who has previously sold a technical product or service into the construction, engineering or building sector and is confident dealing with drawings, site conditions and customer requirements. Key Responsibilities Prepare quotations for bespoke access solutions. Attend site visits to assess customer and project requirements. Read and interpret drawings, specifications, schedules and site information. Advise customers on suitable options. Follow up enquiries and quotations to secure orders. Build relationships with contractors, architects, builders, developers and end users. Work with internal technical, installation and operations teams. Ensure accurate project handovers once orders are won. Maintain CRM records, quote details and customer information. Represent the company professionally during meetings and site visits. About You We are looking for someone who has: Previous experience in a technical sales, field sales or specification sales role. Experience in construction, engineering, building products, mechanical services or another technical sector. The ability to read or understand drawings, plans, specifications or technical documents. Confidence attending site visits and discussing project requirements. A consultative sales approach rather than a hard-sell approach. Strong communication and relationship-building skills. Good attention to detail when preparing quotations. The drive to follow up opportunities and convert enquiries into orders. A full UK driving licence. Suitable Backgrounds Could Include Construction products. Building materials. Doors, windows or glazing. Access control or security systems. Mechanical or electrical products. HVAC or building services. Roofing, cladding or architectural products. Lifts, platform lifts, access equipment or mobility products. What We Offer Competitive basic salary. Bonus / commission scheme. Company car. Company pension. Laptop and mobile phone. Product and technical training. Supportive team environment. Long-term career opportunity Varied role involving office work, customer meetings and site visits. Why Join This is an opportunity to join a specialist company where your technical knowledge and sales ability will both be valued. You will not simply be selling from a brochure. You will be helping customers understand their requirements, reviewing site conditions, working with drawings and specifications, and providing practical solutions for real projects. For someone with technical sales experience who wants to move into a specialist and growing industry, this is an excellent opportunity.
Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the London, Heathrow area. On Offer: Competitive salary package, up to £65K, depending on experience 2 days WFH, following the successful completion of probationary period, Dynamic office environment based at Heathrow with parking available Supportive, collaborative team culture Ongoing training and professional development opportunities Be part of a company that values your contribution and encourages growth Main Purpose of the Role: Reporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity. Duties and Responsibilities of the HR Manager & Facilities Co-ordinator: Manage recruitment, onboarding, contracts, employee records, and HR policies Support managers with employee relations, performance management, and disciplinary matters Ensure compliance with UK employment law and company procedures Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff. Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates. Coordinate training, appraisals, and internal communications Support leadership with HR data and operational insights To Be Considered: 5-10 years of experience in HR role with good understanding of UK employment law & HR best practice. CIPD Qualifications, minimum level 5, ideally 7 HR experience gained within logistics, freight, or fast-paced operational environments Experience managing facilities, suppliers, or office operations Must have very strong IT skills / system Savvy Strong English verbal and written communication skill For full details, please contact Willis Global - Experts in Recruiting
May 25, 2026
Full time
Our client, a leading provider of comprehensive logistics and supply chain solutions, specialising in airfreight, warehousing, and distribution services, are looking for a HR Manager & Facilities Co-ordinator to join their team and be based at their offices in the London, Heathrow area. On Offer: Competitive salary package, up to £65K, depending on experience 2 days WFH, following the successful completion of probationary period, Dynamic office environment based at Heathrow with parking available Supportive, collaborative team culture Ongoing training and professional development opportunities Be part of a company that values your contribution and encourages growth Main Purpose of the Role: Reporting to the CFO, the HR Manager & Facilities Co-ordinator supports the smooth operation and growth of the business by ensuring effective people management, compliance, and a safe, well-maintained working environment. This role acts as the interface to co-ordinate with our health and safety consultants. The HR & Facilities Manager acts as a trusted point of contact for employees and management, ensuring HR processes run efficiently while facilities support business productivity. Duties and Responsibilities of the HR Manager & Facilities Co-ordinator: Manage recruitment, onboarding, contracts, employee records, and HR policies Support managers with employee relations, performance management, and disciplinary matters Ensure compliance with UK employment law and company procedures Support and ensure the company payroll is accurate. The main point of contact between the outsourced provider and the staff. Maintain HR systems, documentation, and reporting Track, analyze trends, report to management, OT, Sickness, Retention rates. Coordinate training, appraisals, and internal communications Support leadership with HR data and operational insights To Be Considered: 5-10 years of experience in HR role with good understanding of UK employment law & HR best practice. CIPD Qualifications, minimum level 5, ideally 7 HR experience gained within logistics, freight, or fast-paced operational environments Experience managing facilities, suppliers, or office operations Must have very strong IT skills / system Savvy Strong English verbal and written communication skill For full details, please contact Willis Global - Experts in Recruiting
Facilities Manager Locations: Cardiff / Thatcham / Oxford Reporting to: Senior Regional Facilities Manager / Contract Manager The Role We are seeking an experienced Facilities Manager to lead the delivery of high-quality facilities management services across one or more sites. This is a key leadership role, responsible for ensuring operational excellence, financial performance, and outstanding customer service, while maintaining compliance with statutory and contractual requirements. You will manage teams, oversee suppliers and subcontractors, and work closely with stakeholders to continuously improve service delivery and drive value across the contract. Key Responsibilities Provide strong leadership to ensure all contractual commitments, including SLAs and KPIs, are met and exceeded Identify and deliver opportunities for contract growth, additional services, and improved profitability Ensure company policies, processes, and procedures are effectively communicated and implemented Maintain safe, healthy working environments, ensuring full compliance with health & safety legislation and internal standards Manage operational staffing structures, balancing cost efficiency with service excellence and resilience Ensure teams are fully competent, supported by effective training, development, and succession planning Collaborate with peers and stakeholders to support continuous improvement and best practice Take accountability for financial performance, including revenue, cost control, WIP, and debt reduction Maintain effective control systems to ensure statutory, policy, and contractual compliance Build and sustain strong client relationships, ensuring a customer-focused approach across all activities Promote company values and create a positive, high-performance culture Deliver clear and effective communication through meetings, briefings, reports, and updates Accountabilities Direct reporting to a Senior Regional Facilities Manager / Contract Manager Line management responsibility for the contract team and oversight of subcontractors Day-to-day operational accountability to client stakeholders Skills, Knowledge & Experience Proven experience in facilities management within a complex or multi-site environment Strong people management and team development experience Excellent interpersonal and stakeholder management skills Sound commercial awareness and financial acumen NEBOSH General Management Certification (or equivalent) Personal Attributes Highly motivated with strong influencing and leadership skills Acts as a role model for customer service excellence Organised, proactive, and able to perform effectively in high-pressure environments High levels of integrity, energy, and self-confidence Additional Information The role will involve occasional travel to support operational delivery, training, and business reviews Some overnight stays may be required
May 25, 2026
Full time
Facilities Manager Locations: Cardiff / Thatcham / Oxford Reporting to: Senior Regional Facilities Manager / Contract Manager The Role We are seeking an experienced Facilities Manager to lead the delivery of high-quality facilities management services across one or more sites. This is a key leadership role, responsible for ensuring operational excellence, financial performance, and outstanding customer service, while maintaining compliance with statutory and contractual requirements. You will manage teams, oversee suppliers and subcontractors, and work closely with stakeholders to continuously improve service delivery and drive value across the contract. Key Responsibilities Provide strong leadership to ensure all contractual commitments, including SLAs and KPIs, are met and exceeded Identify and deliver opportunities for contract growth, additional services, and improved profitability Ensure company policies, processes, and procedures are effectively communicated and implemented Maintain safe, healthy working environments, ensuring full compliance with health & safety legislation and internal standards Manage operational staffing structures, balancing cost efficiency with service excellence and resilience Ensure teams are fully competent, supported by effective training, development, and succession planning Collaborate with peers and stakeholders to support continuous improvement and best practice Take accountability for financial performance, including revenue, cost control, WIP, and debt reduction Maintain effective control systems to ensure statutory, policy, and contractual compliance Build and sustain strong client relationships, ensuring a customer-focused approach across all activities Promote company values and create a positive, high-performance culture Deliver clear and effective communication through meetings, briefings, reports, and updates Accountabilities Direct reporting to a Senior Regional Facilities Manager / Contract Manager Line management responsibility for the contract team and oversight of subcontractors Day-to-day operational accountability to client stakeholders Skills, Knowledge & Experience Proven experience in facilities management within a complex or multi-site environment Strong people management and team development experience Excellent interpersonal and stakeholder management skills Sound commercial awareness and financial acumen NEBOSH General Management Certification (or equivalent) Personal Attributes Highly motivated with strong influencing and leadership skills Acts as a role model for customer service excellence Organised, proactive, and able to perform effectively in high-pressure environments High levels of integrity, energy, and self-confidence Additional Information The role will involve occasional travel to support operational delivery, training, and business reviews Some overnight stays may be required
Forces Recruitment Solutions Group Ltd
Portsmouth, Hampshire
A large property advisory company is seeking a Regional Facilities Manager to provide professional day-to-day facilities management service to surveyors, clients and occupiers, maintaining and protecting the value of clients property assets. The Regional Facilities Manager will have previous experience in facilities management, be working towards their BIFM membership, and have experience in building health and safety. In addition, the Regional Facilities Manager will have a current driving licence, strong people skills, and be highly organised. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Provide an effective response to customer queries and issues Assist in service monitoring and supplier management, ensuring standards are maintained Be the first line contact for the facilities department on site for all internal and external customers/contractors Respond effectively to all telephone queries and complaints Assist in maintaining up-to-date property records Carry out site inspections/walk arounds on agreed frequencies, ensuring the building fabric is in good order, noting any defects and H&S issues; notify senior FM of any problems Monitor active jobs log Review and make recommendations to maintain building integrity and maintain accurate records Liaise with building contractors to follow through on approved work on both hard and soft services Assist in the compliance with existing H&S policy, safe working practices and best practices Work to discipline guidelines and standard procedures Monitor all costs for all facilities budgets Ensure building plans are kept up to date Assist with the preparation and tendering of contracts within the facilities team, ensuring commercial competitiveness Prepare the annual budgets and proposed cash flow for the client s approval At the end of the contract period, assist the Property Asset Managers with the transfer of property details/records and contracts and advise all relevant third parties Knowledge, skills and qualifications required: Have attained minimum GCSE qualifications Proven experience with Health and Safety Good understanding of current legislation and RICS regulations Is adaptable, dependable, and discreet Is highly organised and time efficient Strong customer service, teamwork, communication, and IT skills Is working towards membership of BIFM Have a current and full driving licence Desirable: Have previous work experience in property facilities management Salary: up to £50,000 DOE Benefits: £4,700 car allowance, annual bonus appraisal
May 25, 2026
Full time
A large property advisory company is seeking a Regional Facilities Manager to provide professional day-to-day facilities management service to surveyors, clients and occupiers, maintaining and protecting the value of clients property assets. The Regional Facilities Manager will have previous experience in facilities management, be working towards their BIFM membership, and have experience in building health and safety. In addition, the Regional Facilities Manager will have a current driving licence, strong people skills, and be highly organised. Applications from ex-military personnel are strongly encouraged Key Responsibilities: Provide an effective response to customer queries and issues Assist in service monitoring and supplier management, ensuring standards are maintained Be the first line contact for the facilities department on site for all internal and external customers/contractors Respond effectively to all telephone queries and complaints Assist in maintaining up-to-date property records Carry out site inspections/walk arounds on agreed frequencies, ensuring the building fabric is in good order, noting any defects and H&S issues; notify senior FM of any problems Monitor active jobs log Review and make recommendations to maintain building integrity and maintain accurate records Liaise with building contractors to follow through on approved work on both hard and soft services Assist in the compliance with existing H&S policy, safe working practices and best practices Work to discipline guidelines and standard procedures Monitor all costs for all facilities budgets Ensure building plans are kept up to date Assist with the preparation and tendering of contracts within the facilities team, ensuring commercial competitiveness Prepare the annual budgets and proposed cash flow for the client s approval At the end of the contract period, assist the Property Asset Managers with the transfer of property details/records and contracts and advise all relevant third parties Knowledge, skills and qualifications required: Have attained minimum GCSE qualifications Proven experience with Health and Safety Good understanding of current legislation and RICS regulations Is adaptable, dependable, and discreet Is highly organised and time efficient Strong customer service, teamwork, communication, and IT skills Is working towards membership of BIFM Have a current and full driving licence Desirable: Have previous work experience in property facilities management Salary: up to £50,000 DOE Benefits: £4,700 car allowance, annual bonus appraisal
We are seeking an experienced Sales Co-ordinator, to join the sales team at a hotel located outside Reigate, Surrey, which offers wedding & conference facilities. You will play a key & strategic role within the business and support the hotel's proactive sales activities along with managing client enquiries, co ordinating bookings, and maintaining strong relationships with corporate clients, travel agents and event organizers. The position of Sales Co-ordinator , is offered on a fixed term contract for up to 15 months. Pay: is from £30,000 + / per annum / plus an incentive bonus scheme Expected hours: 40 per week / on site Benefits: Company benefits, Discounted or free food, On-site parking Requirements of the role of Sales Co-ordinator: Previous experience in hospitality sales. Excellent communication skills, organisation and time management skills Confident using Microsoft office and hotel booking systems Professional, friendly and customer-focused approach Social media savvy Key Responsibilities of the Sales Co-ordinator Sales: Pro-actively source new corporate business (transient/groups/residentials) to impact mid-week and total revenue conversion. Pro-actively research and identify opportunities with leisure tour operators and specialist groups to impact mid-week occupancy. Ensure all new contacts are entered into PMS and database of commercial contacts is kept up to date. Carry-out regular follow-up calls/emails to identify contacts to build relationship, identify leads and revenue opportunities whilst promoting the hotel's facilities, services. Marketing: Generate organic posts on social media platforms, including TikTok, You Tube and LinkedIn to capture local market engagement and foster brand awareness and positioning to target audiences. Research and identify new opportunities to increase exposure for the hotel's facilities and services to regional and national partners (across all segments) including third-party platforms. Support with the development and upload of corporate, agency and wedding databases into Revinate CRM Maintain photo library up to date and support Social Media consultant and Marketing manager for the delivery of digital and website updates. Team support: Support the sales and events team with the organisation of networking events, participation to trade and wedding shows, including coordination of marketing materials, appointments and follow-ups. Support the team with the coordination of virtual and face-to-face on- and off-site presentation to corporate and agency contacts. Produce weekly, monthly and quarterly report relating to revenue tracking and conversion Coordinate with Chef the provision of menus for all public events, ensuring printed and digital documents respect brand guidelines The salary for the role of Sales Co-ordinator , is given as from £30,000+ per annum basic / plus incentive bonus scheme following probation period. Live out role. Transport will be required due to location and shift work. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
May 25, 2026
Contractor
We are seeking an experienced Sales Co-ordinator, to join the sales team at a hotel located outside Reigate, Surrey, which offers wedding & conference facilities. You will play a key & strategic role within the business and support the hotel's proactive sales activities along with managing client enquiries, co ordinating bookings, and maintaining strong relationships with corporate clients, travel agents and event organizers. The position of Sales Co-ordinator , is offered on a fixed term contract for up to 15 months. Pay: is from £30,000 + / per annum / plus an incentive bonus scheme Expected hours: 40 per week / on site Benefits: Company benefits, Discounted or free food, On-site parking Requirements of the role of Sales Co-ordinator: Previous experience in hospitality sales. Excellent communication skills, organisation and time management skills Confident using Microsoft office and hotel booking systems Professional, friendly and customer-focused approach Social media savvy Key Responsibilities of the Sales Co-ordinator Sales: Pro-actively source new corporate business (transient/groups/residentials) to impact mid-week and total revenue conversion. Pro-actively research and identify opportunities with leisure tour operators and specialist groups to impact mid-week occupancy. Ensure all new contacts are entered into PMS and database of commercial contacts is kept up to date. Carry-out regular follow-up calls/emails to identify contacts to build relationship, identify leads and revenue opportunities whilst promoting the hotel's facilities, services. Marketing: Generate organic posts on social media platforms, including TikTok, You Tube and LinkedIn to capture local market engagement and foster brand awareness and positioning to target audiences. Research and identify new opportunities to increase exposure for the hotel's facilities and services to regional and national partners (across all segments) including third-party platforms. Support with the development and upload of corporate, agency and wedding databases into Revinate CRM Maintain photo library up to date and support Social Media consultant and Marketing manager for the delivery of digital and website updates. Team support: Support the sales and events team with the organisation of networking events, participation to trade and wedding shows, including coordination of marketing materials, appointments and follow-ups. Support the team with the coordination of virtual and face-to-face on- and off-site presentation to corporate and agency contacts. Produce weekly, monthly and quarterly report relating to revenue tracking and conversion Coordinate with Chef the provision of menus for all public events, ensuring printed and digital documents respect brand guidelines The salary for the role of Sales Co-ordinator , is given as from £30,000+ per annum basic / plus incentive bonus scheme following probation period. Live out role. Transport will be required due to location and shift work. Please send an up to date copy of your Curriculum Vitae. N.E. Recruitment is acting as an Employment Agency in relation to this vacancy We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration. Candidates must be eligible to live and work in the UK
Hays are supporting the Northern Ireland Housing Executive with sourcing an experienced Facilities Manager. Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE) to recruit a Facilities Services Manager. Based from their Craigavon office within their Asset Management, Facilities & Accommodation team. This organisation has more than 85,000 properties and employs 3,000 members of staff throughout NI. Your new role The Facilities Services Manager will be responsible for the management and delivery of all necessary facility services for the Office Accommodation portfolio by ensuring that facilities and accommodation functions, i.e. soft facilities (cleaning, security, waste management, H&S compliance etc.) are delivered effectively to maintain organisational delivery objectives.Keep accurate, up to date records of compliance with regards to Building Safety, Fire Safety and General Health and Safety.A full job description can be provided on request. What you'll need to succeed Applicants must provide evidence by the closing date for application that they meet the following essential criteria:1. Possess a degree level qualification (level 6) or equivalent level qualification, plus two years relevant experience. OR2. Possess a BTEC Higher Cert/Diploma or equivalent level qualification plus three years relevant experience.OR3. Can demonstrate equivalent continuing professional development/ experiential learning for at least four years in a relevant area of work may also be considered.4. Can demonstrate their relevant experience for the number of years required, depending on their level of qualification, in all the following areas: (i) Facilities management in a medium to large organisation over multiple locations.(ii) Supervision of staff across a range of services.(iii) Specification/Procurement and Management of Contracts(iv) Financial control of Budgets and Management of costs.(v) Experience in a reactive facilities environment What you'll get in return Salary range, £37,280 - £44.075.You will get the opportunity to work for a large Housing Body on an ongoing temporary contract. This position offers an immediate start with weekly payment via BACS transfer with all business mileage expenses being reimbursed at 45p per mile. The role allows for an excellent work-life balance with the working hours amounting to 37 per week along with an annual holiday entitlement of 35 days, inclusive of stats. What you need to do now If you're interested in this role, contact Michael Dickson on or click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 25, 2026
Seasonal
Hays are supporting the Northern Ireland Housing Executive with sourcing an experienced Facilities Manager. Your new company The services of Hays have been retained by our client, the Northern Ireland Housing Executive (NIHE) to recruit a Facilities Services Manager. Based from their Craigavon office within their Asset Management, Facilities & Accommodation team. This organisation has more than 85,000 properties and employs 3,000 members of staff throughout NI. Your new role The Facilities Services Manager will be responsible for the management and delivery of all necessary facility services for the Office Accommodation portfolio by ensuring that facilities and accommodation functions, i.e. soft facilities (cleaning, security, waste management, H&S compliance etc.) are delivered effectively to maintain organisational delivery objectives.Keep accurate, up to date records of compliance with regards to Building Safety, Fire Safety and General Health and Safety.A full job description can be provided on request. What you'll need to succeed Applicants must provide evidence by the closing date for application that they meet the following essential criteria:1. Possess a degree level qualification (level 6) or equivalent level qualification, plus two years relevant experience. OR2. Possess a BTEC Higher Cert/Diploma or equivalent level qualification plus three years relevant experience.OR3. Can demonstrate equivalent continuing professional development/ experiential learning for at least four years in a relevant area of work may also be considered.4. Can demonstrate their relevant experience for the number of years required, depending on their level of qualification, in all the following areas: (i) Facilities management in a medium to large organisation over multiple locations.(ii) Supervision of staff across a range of services.(iii) Specification/Procurement and Management of Contracts(iv) Financial control of Budgets and Management of costs.(v) Experience in a reactive facilities environment What you'll get in return Salary range, £37,280 - £44.075.You will get the opportunity to work for a large Housing Body on an ongoing temporary contract. This position offers an immediate start with weekly payment via BACS transfer with all business mileage expenses being reimbursed at 45p per mile. The role allows for an excellent work-life balance with the working hours amounting to 37 per week along with an annual holiday entitlement of 35 days, inclusive of stats. What you need to do now If you're interested in this role, contact Michael Dickson on or click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Reporting to: Accommodation and Facilities Manager Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca s services are delivered Hours: 37.5 hrs per week including some evening and weekend hours may be required Salary: £26,750 per annum Overall Purpose To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites. Duties Responsibilities Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms. To become familiar and actively use the Baca s maintenance management system which aids the reactive and planned works across all sites. Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned. Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up. Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed. Support in the setting-up and closing down of properties and rooms between moves. Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people. Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful. Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification. Supporting with other administrative activities in line with the team needs. General: Play an active and supportive role within the organisation. Take ownership of files allocated, ensuring they are up to date and stored correctly. Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca s Confidentiality statement and Data Protection Policy. Embrace the Vision and Values of Baca and reflect this in working practice. Treat all staff and young people fairly and without prejudice, in line with Baca s Equality and Diversity policy. Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca s Child, Vulnerable Adult Protection & Safeguarding Policy. Adhere to all Baca s policies and procedures. Personal Specification Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties. The successful applicant will have a personable style that is in line with Baca s vision and values. Someone who is supportive, approachable, responsible, reliable and personable. Qualifications/Knowledge/Experience Good knowledge/understanding of the building and maintenance process. A good awareness of general health and safety, especially regarding maintenance work. Ability to use computers well, with experience in Microsoft Office and on-line email systems. Experience of prioritising workload to meet competing deadlines. Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner. Skills/Abilities Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening. Excellent personal organisation with a high attention to detail. Ability to manage a number of tasks at any one time. Self-motivated to complete a varied workload. Working well as part of a team is essential. Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties. Ability to work to deadlines and respond in a flexible way to the changing demands of Baca s work. Other Expectations Appointment is subject to a satisfactory DBS check. Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular. Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice. Commitment to work within the aims, values and ethos of the organisation. Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors. Holds a full, clean driving licence and has access to transport. How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future! Applicants will be shortlisted and interviewed as and when applications are received. Please note: We do not offer sponsorship for this role.
May 25, 2026
Full time
Reporting to: Accommodation and Facilities Manager Location: Baca office, Loughborough, England. The role will require regular travel to other locations where Baca s services are delivered Hours: 37.5 hrs per week including some evening and weekend hours may be required Salary: £26,750 per annum Overall Purpose To provide maintenance support to the organisation, ensuring premises are maintained at a standard that will serve the mission of Baca. This will include properties across Loughborough and 2 office sites. Duties Responsibilities Organise and conduct required maintenance at all Baca sites. The below list is not exhaustive but some of the below skills will be required to fulfil the role; General Plumbing; bathroom and kitchen plumbing repairs, blocked toilets & sinks etc, Painting and Decorating, Basic carpentry skills, Meter Reading for electricity and gas meters, Fire Testing; routine testing of smoke and CO alarms. To become familiar and actively use the Baca s maintenance management system which aids the reactive and planned works across all sites. Communicating with contractors, residential workers and landlords as required, ensuring repairs and maintenance is conducted when planned. Administering quarterly checks, quarterly cleans, health and safety requirements and annual servicing such as: PAT testing and Gas safety on properties and reporting issues for follow up. Working alongside the Premises Manager, administer the Health & Safety checks on all Baca properties including the offices, to ensure regulatory requirements are met and associated paperwork is completed. Support in the setting-up and closing down of properties and rooms between moves. Administering the setup and set-down of rooms for young people moves between Baca properties, ensuring the rooms are ready for new young people. Ensuring the office and car parks are clean and tidy, ensuring visitor experience is positive, professional, welcoming, friendly and helpful. Assist the Premises Manager and Finance Manager with year-end Fixed Assets verification. Supporting with other administrative activities in line with the team needs. General: Play an active and supportive role within the organisation. Take ownership of files allocated, ensuring they are up to date and stored correctly. Maintain strict confidentiality in relation to work undertaken and ensure all confidential material is stored according to Baca s Confidentiality statement and Data Protection Policy. Embrace the Vision and Values of Baca and reflect this in working practice. Treat all staff and young people fairly and without prejudice, in line with Baca s Equality and Diversity policy. Be aware of the correct procedures for dealing with any suggested incidences of safeguarding concerns and to follow them, in line with Baca s Child, Vulnerable Adult Protection & Safeguarding Policy. Adhere to all Baca s policies and procedures. Personal Specification Baca is looking for someone who can help the organisation with the housing maintenance and day to day function of all properties it houses young people in and our offices. The successful applicant will be motivated and passionate about the work that Baca does and the young people in our care. They will be very organised and practical, able to get on with tasks that need doing on a day-to-day basis, managing a varied and busy workload. They will be very approachable and enjoy working on their own as well as part of a team and supporting others. The successful applicant will need access to transport as the role requires travel between the properties that Baca manages including the transportation of items to the properties. The successful applicant will have a personable style that is in line with Baca s vision and values. Someone who is supportive, approachable, responsible, reliable and personable. Qualifications/Knowledge/Experience Good knowledge/understanding of the building and maintenance process. A good awareness of general health and safety, especially regarding maintenance work. Ability to use computers well, with experience in Microsoft Office and on-line email systems. Experience of prioritising workload to meet competing deadlines. Advocate of customer care including experience of dealing with a range of client queries/concerns in a professional and understanding manner. Skills/Abilities Experienced in the use of hand tools and familiar working with timber, basic plumbing materials, furniture building, decorating and gardening. Excellent personal organisation with a high attention to detail. Ability to manage a number of tasks at any one time. Self-motivated to complete a varied workload. Working well as part of a team is essential. Good interpersonal skills and able to interact well with staff, contractors and visitors to the office and other properties. Ability to work to deadlines and respond in a flexible way to the changing demands of Baca s work. Other Expectations Appointment is subject to a satisfactory DBS check. Applicants to have a genuine concern for and commitment to asylum seekers/refugees, young people and UASCs in particular. Ability and commitment to work at all times within a framework of confidentiality and anti-discriminatory practice. Commitment to work within the aims, values and ethos of the organisation. Ability to have flexibility with working hours to facilitate occasional out of office hours access to accommodation for contractors. Holds a full, clean driving licence and has access to transport. How to Apply: If you are passionate about making a difference in the lives of young asylum seekers and meet the above criteria, we would love to hear from you. Join us in making a positive impact and helping young people build a brighter future! Applicants will be shortlisted and interviewed as and when applications are received. Please note: We do not offer sponsorship for this role.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
May 25, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multi Skilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' wellbeing. Hosts deliver people-focussed, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspaces running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activity; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a world-class Front of House service to welcome clients, visitors, colleagues and business partners at all times To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy and reset back to 'day one' and proactively manage any issues identified Act as the 'face' for your areas of the building and provide proactive innovative solutions and resolution of BT colleague issues and provide visible assistance when required Activity planning and delivery to support BT colleague engagement Support the team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different Floors and support all Meetings and Events as required Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide portering and planning support as required Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
