Location: Brixton, London Contract: Permanent, Full-Time Hours: 40 hours per week (inclusive of paid breaks), worked across a flexible rota including evenings and weekends Salary: £34,000 per annum Reporting to: Technical Manager Our client is a dynamic cultural and community hub committed to empowering undervalued, unheard, and underrepresented voices through the arts. They collaborate with artists and communities whose perspectives are often marginalised within mainstream funded culture. Their core values are to be welcoming, radical, collaborative, nurturing, and to celebrate their unique identity. They are seeking an experienced and highly motivated Senior Technician to play a leading role in the planning, delivery, and technical operation of productions, events, tours, and projects and associated sites. The role requires strong technical expertise, leadership capability, and a proactive approach to health, safety, and maintenance. Key Responsibilities Technical & Operational Delivery Lead the technical planning and delivery of productions, projects, and events. Act as Duty Technician for performances and events. Operate and programme lighting, sound, playback, and show control systems. Prepare, install, test, operate, and maintain technical equipment for rehearsals, performances, and streamed events. Team Leadership Lead and supervise freelance technical staff and allocated personnel. Manage get-ins, fit-ups, get-outs, and vehicle loading/unloading. Planning & Administration Produce technical plans, plots, schedules, and equipment specifications. Attend production, planning, operational meetings, and rehearsals as required. Maintain a technical archive and contribute to departmental maintenance planning Maintenance & Safety Organise and undertake routine inspection, testing, cleaning, and maintenance of technical systems and equipment. Work safely at height and ensure safe working practices across all technical activities. Adhere fully to Health & Safety policies and relevant legislation. General Work collaboratively across departments to support a positive organisational culture. Support and promote environmental sustainability within the technical department. Undertake driving duties as required. Person Specification Substantial experience in technical departments within performance venues or the creative industries. Proven experience operating and programming lighting consoles and digital sound desks. Proven experience using playback and show control software (particularly QLab). Strong leadership and team management skills. Ability to fault-find and problem-solve technical issues. Confident working at height and with access equipment. Strong understanding of health and safety practices in the entertainment industry. Willingness to work unsocial hours, including evenings and weekends. Computer literate with good organisational skills. Desirable Formal qualification in performance or theatre technology. Experience with sound editing software. Experience in set construction, CAD, or lifting machinery in a performance venue. Additional Information All offers of employment are subject to satisfactory references. Place of work is primarily London. How to Apply To apply, please submit the following via Hireful : Completed application form CV Cover letter (maximum two sides of A4, size 12 font) outlining your interest in the role and how you meet the criteria Application Deadline: 9:00am, Monday 15 June 2026 Interviews: Week commencing 22 June 2026 REF-
May 19, 2026
Full time
Location: Brixton, London Contract: Permanent, Full-Time Hours: 40 hours per week (inclusive of paid breaks), worked across a flexible rota including evenings and weekends Salary: £34,000 per annum Reporting to: Technical Manager Our client is a dynamic cultural and community hub committed to empowering undervalued, unheard, and underrepresented voices through the arts. They collaborate with artists and communities whose perspectives are often marginalised within mainstream funded culture. Their core values are to be welcoming, radical, collaborative, nurturing, and to celebrate their unique identity. They are seeking an experienced and highly motivated Senior Technician to play a leading role in the planning, delivery, and technical operation of productions, events, tours, and projects and associated sites. The role requires strong technical expertise, leadership capability, and a proactive approach to health, safety, and maintenance. Key Responsibilities Technical & Operational Delivery Lead the technical planning and delivery of productions, projects, and events. Act as Duty Technician for performances and events. Operate and programme lighting, sound, playback, and show control systems. Prepare, install, test, operate, and maintain technical equipment for rehearsals, performances, and streamed events. Team Leadership Lead and supervise freelance technical staff and allocated personnel. Manage get-ins, fit-ups, get-outs, and vehicle loading/unloading. Planning & Administration Produce technical plans, plots, schedules, and equipment specifications. Attend production, planning, operational meetings, and rehearsals as required. Maintain a technical archive and contribute to departmental maintenance planning Maintenance & Safety Organise and undertake routine inspection, testing, cleaning, and maintenance of technical systems and equipment. Work safely at height and ensure safe working practices across all technical activities. Adhere fully to Health & Safety policies and relevant legislation. General Work collaboratively across departments to support a positive organisational culture. Support and promote environmental sustainability within the technical department. Undertake driving duties as required. Person Specification Substantial experience in technical departments within performance venues or the creative industries. Proven experience operating and programming lighting consoles and digital sound desks. Proven experience using playback and show control software (particularly QLab). Strong leadership and team management skills. Ability to fault-find and problem-solve technical issues. Confident working at height and with access equipment. Strong understanding of health and safety practices in the entertainment industry. Willingness to work unsocial hours, including evenings and weekends. Computer literate with good organisational skills. Desirable Formal qualification in performance or theatre technology. Experience with sound editing software. Experience in set construction, CAD, or lifting machinery in a performance venue. Additional Information All offers of employment are subject to satisfactory references. Place of work is primarily London. How to Apply To apply, please submit the following via Hireful : Completed application form CV Cover letter (maximum two sides of A4, size 12 font) outlining your interest in the role and how you meet the criteria Application Deadline: 9:00am, Monday 15 June 2026 Interviews: Week commencing 22 June 2026 REF-
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
Oct 08, 2025
Contractor
Are you an experienced housing professional looking to make a real difference in your local community? An exciting opportunity has arisen for an experienced Area Housing Manager to join a local authority in Surrey. You'll manage a patch of approximately 750 properties across general needs, Independent Retirement Living (IRL), and leasehold stock-delivering comprehensive tenancy, income, and estate management services. Key Responsibilities: Conduct new tenant visits across all tenancy types (introductory, secure, flexible) Manage tenancy changes, successions, terminations, and rent arrears up to £1,500 Process Right to Buy and Mutual Exchange applications from start to finish Prepare legal documents, witness statements, and attend court where necessary Respond to tenancy and leaseholder enquiries and resolve estate issues Carry out estate inspections, propose improvement projects, and monitor communal areas Liaise with Housing Solutions, Tenant Support Officers, and external agencies Lead tenancy sustainment efforts and support safeguarding and domestic abuse referrals Oversee flexible tenancy reviews and possession proceedings as required Ensure timely tenancy sign-ups, agreement processing, and adherence to housing policy Monitor cleaning, maintenance, and health and safety in communal areas Participate in team duty rota and emergency response when needed Maintain a strong customer service focus and handle complaints professionally Requirements: Experience in tenancy, income, or estate management within social housing Good understanding of housing legislation and enforcement processes Confident handling complex caseloads and legal proceedings Full UK driving licence and access to a vehicle (essential) How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you have any questions about the vacancy, please click APPLY NOW. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed).
The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role Carlisle Support Services is working with Olympia , our prestigious new client in West London, and we're looking for motivated, approachable, and dependable people to join our team. The Security Duty Manager will play a critical role in leading and developing a new team to successfully deliver security operations, ensuring a safe and secure environment for tenants, staff, and visitors. This role requires strong leadership, excellent customer service skills, and expertise in security technology to maintain high standards of service and protection. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to demonstrate and develop their management skills. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Hands on and like to lead by example. Experienced in customer-facing roles. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Able to work full-time shifts covering days, nights and weekends. Previous experience in managing a team within a security environment is required for this role. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Daily Security Operations & Leadership Lead and oversee daily security operations, ensuring a highly professional and responsive service. Lead shift briefings and shift de-briefs Manage team performance Complete end of shift handovers and reports Work closely with the Control Room Team Supervise security personnel, ensuring proper deployment and operational readiness. Lead and manage weekly security checks across the estate, reporting and resolving any vulnerabilities or risks. Emergency Response & Incident Management Act as the primary point of contact for all security-related incidents and emergencies during assigned shifts, providing clear direction and oversight throughout. Take command of incident and emergency response situations, ensuring appropriate escalation, coordination, and communication with tenants, staff, and emergency services. Lead the initial management of incident or crime scenes, preserving evidence, maintaining scene integrity, and ensuring accurate records are maintained. Ensure rapid, effective, and compliant responses to alarms, threats, and emergencies, following established estate protocols and dynamic risk assessment principles. Conduct thorough Post-Incident Reviews in accordance with the debriefing process, ensuring all relevant information is captured, analysed, and formally logged, including key findings and recommendations. Lead or support investigations into security incidents, working collaboratively with the Control Room team to ensure all evidence-such as CCTV footage, body-worn video, relevant logs, and witness statements-is correctly secured and documented in line with regulatory and evidential requirements Security Policy & Procedure Implementation Support the development and implementation of security policies, protocols, and procedures to ensure compliance and best practices. Ensure security teams adhere to legal and safety regulations. Conduct regular operational audits to ensure the service is in line with the security policy and strategy . Customer Service & Stakeholder Engagement Maintain a professional and approachable presence for tenants, staff, and visitors. Ensure the estates team provides exceptional customer service in line with the Estates Services Charter. Address security-related concerns promptly, ensuring stakeholders feel safe and supported. Security Technology & Compliance Support the training of staff across the shift in line with the training plan. Stay updated on advancements in security technology to enhance operational efficiency. Qualifications & Experience Proven experience as a Security Manager, Duty Manager, or similar leadership role. Strong knowledge of security protocols, emergency response, and risk management. Excellent leadership, decision-making, and crisis management skills. A friendly and professional manner, with exceptional customer service skills. This role is about more than just security. It's about making a difference through supporting our customers in our local communities. Leading and developing a team to provide a warm welcome, reassuring presence, and creating a safe environment for all. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive wo
Oct 08, 2025
Full time
The Benefits Health and Wellbeing Plans - including our family-friendly maternity policy. Flexible financial supportwith instant access to earned and authorised wages. Benefits for all - vouchers, discounts and rewards for shopping, eating out, cinema tickets, gym membership and plenty of others to help you save money every day. Full induction, ongoing training, and structured career development to help you thrive in your role. Quality kit and uniform - so you feel comfortable and can perform your role effectively. Fully funded SIA top-up training from our own team of in-house trainers. Employee Assistance Program - supporting your mental, physical, and emotional wellbeing at all times. Refer a Friend Scheme - earn £100 for every person you refer who starts with us. Long service and recognition awards - celebrating your achievements. Excellent hourly pay rate The Role Carlisle Support Services is working with Olympia , our prestigious new client in West London, and we're looking for motivated, approachable, and dependable people to join our team. The Security Duty Manager will play a critical role in leading and developing a new team to successfully deliver security operations, ensuring a safe and secure environment for tenants, staff, and visitors. This role requires strong leadership, excellent customer service skills, and expertise in security technology to maintain high standards of service and protection. We're proud to support a diverse workforce and welcome applications from women and people from all walks of life. This role is a fantastic opportunity for anyone looking to demonstrate and develop their management skills. Join our team and help to make a positive impact. We're looking for people who are Friendly, approachable, and professional in all interactions. Keen to learn, grow, and contribute to a positive team culture. Hands on and like to lead by example. Experienced in customer-facing roles. At least 18 years old - licence requirement by the Security Industry Authority. Punctual, dependable, flexible, and assured. SIA Guarding or Door Supervision licence holders. Able to work full-time shifts covering days, nights and weekends. Previous experience in managing a team within a security environment is required for this role. What's just as important is your enthusiasm and willingness to learn. We will provide all the training and support you need to succeed. Our goal is to help you to become a valued member of the Carlisle team. Your core responsibilities will include Daily Security Operations & Leadership Lead and oversee daily security operations, ensuring a highly professional and responsive service. Lead shift briefings and shift de-briefs Manage team performance Complete end of shift handovers and reports Work closely with the Control Room Team Supervise security personnel, ensuring proper deployment and operational readiness. Lead and manage weekly security checks across the estate, reporting and resolving any vulnerabilities or risks. Emergency Response & Incident Management Act as the primary point of contact for all security-related incidents and emergencies during assigned shifts, providing clear direction and oversight throughout. Take command of incident and emergency response situations, ensuring appropriate escalation, coordination, and communication with tenants, staff, and emergency services. Lead the initial management of incident or crime scenes, preserving evidence, maintaining scene integrity, and ensuring accurate records are maintained. Ensure rapid, effective, and compliant responses to alarms, threats, and emergencies, following established estate protocols and dynamic risk assessment principles. Conduct thorough Post-Incident Reviews in accordance with the debriefing process, ensuring all relevant information is captured, analysed, and formally logged, including key findings and recommendations. Lead or support investigations into security incidents, working collaboratively with the Control Room team to ensure all evidence-such as CCTV footage, body-worn video, relevant logs, and witness statements-is correctly secured and documented in line with regulatory and evidential requirements Security Policy & Procedure Implementation Support the development and implementation of security policies, protocols, and procedures to ensure compliance and best practices. Ensure security teams adhere to legal and safety regulations. Conduct regular operational audits to ensure the service is in line with the security policy and strategy . Customer Service & Stakeholder Engagement Maintain a professional and approachable presence for tenants, staff, and visitors. Ensure the estates team provides exceptional customer service in line with the Estates Services Charter. Address security-related concerns promptly, ensuring stakeholders feel safe and supported. Security Technology & Compliance Support the training of staff across the shift in line with the training plan. Stay updated on advancements in security technology to enhance operational efficiency. Qualifications & Experience Proven experience as a Security Manager, Duty Manager, or similar leadership role. Strong knowledge of security protocols, emergency response, and risk management. Excellent leadership, decision-making, and crisis management skills. A friendly and professional manner, with exceptional customer service skills. This role is about more than just security. It's about making a difference through supporting our customers in our local communities. Leading and developing a team to provide a warm welcome, reassuring presence, and creating a safe environment for all. About Us We're proud to work with some of the UK's most iconic brands. Our venues, include Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC StudioWorks. Join over 5,000 team members delivering security, events, cleaning, and facilities services across the UK. We're committed to creating a diverse and inclusive wo
JOB: Housekeeping Supervisor Location: Bournemouth Salary: 27,123.2 for a 40 hour per week contract, overtime paid Benefits: A wide range of employee benefits and personalised training and development plans ensure that you feel valued and love where you work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more. Our client a beautiful 4 star hotel in Bournemouth has an opportunity for a Housekeeping Supervisor to join them. As a Housekeeping Supervisor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are: Impact all assigned bedrooms, suites and public areas to ensure furnishings guest rooms/suites, equipment, linens and public areas are clean and in good repair to meet guest satisfaction. Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance Ensure that all guest lost property is reported and recorded using the hotels specific procedures Routinely perform all housekeeping duties including making beds, vacuuming and cleaning guest bedroom/suites Public areas to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Carry out special needs and requests of the guests VIP and repeat visitors. Assist in the controlling of all consumables ensuring sufficient stock to service the business when required. To have knowledge of ordering and controlling of all hotel and supplied linen stock. To be able to order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required. Support day to day staffing requirements in the absence of the Housekeeping manager. As a housekeeping supervisor you play a pivotal role in ensuring the guests have a lovely stay and great experience. If you are a housekeeping supervisor or housekeeper who is looking for their next step then please get in touch as our client is offering immediate interviews. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Oct 08, 2025
Full time
JOB: Housekeeping Supervisor Location: Bournemouth Salary: 27,123.2 for a 40 hour per week contract, overtime paid Benefits: A wide range of employee benefits and personalised training and development plans ensure that you feel valued and love where you work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more. Our client a beautiful 4 star hotel in Bournemouth has an opportunity for a Housekeeping Supervisor to join them. As a Housekeeping Supervisor you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are: Impact all assigned bedrooms, suites and public areas to ensure furnishings guest rooms/suites, equipment, linens and public areas are clean and in good repair to meet guest satisfaction. Provide mentoring coaching and regular feedback to help manage conflict and improve employee performance Ensure that all guest lost property is reported and recorded using the hotels specific procedures Routinely perform all housekeeping duties including making beds, vacuuming and cleaning guest bedroom/suites Public areas to ensure guest satisfaction. Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction. Carry out special needs and requests of the guests VIP and repeat visitors. Assist in the controlling of all consumables ensuring sufficient stock to service the business when required. To have knowledge of ordering and controlling of all hotel and supplied linen stock. To be able to order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required. Support day to day staffing requirements in the absence of the Housekeeping manager. As a housekeeping supervisor you play a pivotal role in ensuring the guests have a lovely stay and great experience. If you are a housekeeping supervisor or housekeeper who is looking for their next step then please get in touch as our client is offering immediate interviews. Real Recruitment Solutions is committed to a policy of equal opportunities across all areas of our business and at all stages in the selection process. Acting in accordance with the Equality Act 2010 and guidelines given by the REC, we treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital status, age, disability, race, ethnic or national origin, religion, political beliefs or membership or non-membership of a Trade Union. From advertising vacancies, conducting candidate searches, selecting CVs, discussing vacancies and submitting details to clients through to interview preparation and at offer stage, Real Recruitment Solutions ensure that each candidate is assessed only in accordance with their merits, qualifications and ability to perform the relevant duties required by the particular vacancy. Real Recruitment Solutions place an obligation upon all staff to respect and act in accordance with this policy and consistently review regulations as laid out by the REC to ensure our policy is updated and relevant across all aspects of recruitment in order to avoid unlawful or undesirable discrimination.
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Oct 06, 2025
Full time
Expect the unexpected Curious, engaging, witty and effortlessly intuitive: we are a new generation of lifestyle hotel delivering the unexpected in the heart of Mayfair. A stylish, imaginative home for the modern traveller, we redefine what it means to be a London hotel. A place where city meets country, where past meets present, and where you'll find luxury and character in equal measure. Located on Half Moon Street alongside Piccadilly, The Mayfair Townhouse hosts 172 rooms & suites, The Dandy Bar, private gym and versatile event spaces. What is in it for you as Front Office Manager Salary and Tronc package Annual bonus linked to KPIs HOD level benefits, including enhanced holiday, private medical care & cashback healthcare cover Complimentary dry cleaning of your uniform & meals on duty Career development with recognised training providers Friends & family rates across Iconic Luxury Hotels 25% discount on all food & beverage Wellbeing calendar of events & team socials Season ticket loan, cycle-to-work scheme & secure bike storage Employee recognition awards, refer-a-friend incentives, seasonal gifts and plenty more dandy perks along the way! About you as Front Office Manager With natural charm, style and warmth, you make unforgettable first impressions! As a team leader and team player, you would bring: Experience leading front office or reception teams in luxury hospitality A passion for five star service that feels personal and effortless The ability to inspire, develop and support your team Strong financial acumen combined with an analytic approach and acute decision making abilities Quick yet natural rapport-building skills with guests and the team Previous knowledge of Opera / Cloud is highly desirable Key responsibilities of the Front Office Manager (a sprinkling but not limited to): As Head of Department, be responsible for leading reception, nights and duty managers as well as playing a key part of the HOD team Take ownership of financial transactions and credit levels, monitoring accuracy for business protection Lead from the front, acting as the go to person for guest requests and little unexpected moments Take pride in ensuring the welfare of the team plus driving their training and progression Coordinate with our Reservations Supervisor regarding VIPS, special request records and room management Deliver a highly personalised, polished service that makes every guest feel at home Generate and analyse reports regarding occupancy, upselling, guest satisfaction and revenue, focusing on achieving financial departmental objectives Maintain excellent working knowledge of all hotel departments for maximum efficiency Take the lead in usage of in house systems, including the MTH app, Opera, Knowcross and Microsoft Office Fly the flag high for fire and health and safety for the team and guests We are looking for passionate people people to join our Dandy team! If this role is of interest to you, then please apply now! We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
100 Queen's Gate Hotel London, Curio Collection by Hilton Here at 100 Queen's Gate Hotel, Curio Collection by Hilton, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression and personal growth. Not only that, we also offer a supportive and empowering work environment too. The Role As our Night Manager, you'll take charge of the hotel during overnight hours, making sure guests feel safe, comfortable, and well looked after. You'll be the go-to person for any guest needs, lead the night team, and keep operations running smoothly. What you'll do: Oversee all front office operations at night. Be the main contact for guests, handling requests and resolving issues. Carry out the night audit and prepare daily reports. Monitor security, safety, and emergency procedures. Support and guide the night team to deliver great service. Ensure a smooth handover to the morning team. The Person As well as having previous experience in a similar role, you're confident, reliable, and customer-focused, with a calm approach to problem-solving. You can lead a small team, make decisions independently, and keep things running smoothly overnight. Experience in front office or hotel operations is ideal, and you're comfortable using hotel systems and handling reports. Above all, you enjoy creating a safe, welcoming environment for every guest. 100 Queen's Gate Hotel London 100 Queen's Gate Hotel London, Curio Collection by Hilton is a beautifully restored Victorian townhouse hotel nestled in Kensington and Chelsea, just a short stroll from Hyde Park, the Natural History Museum, and the Royal Albert Hall. With 228 unique rooms and suites, including 11 individually themed suites and the exclusive Queen's Gate Suite, each stay offers distinct charm. Guests can enjoy a traditional Afternoon Tea in Botanica, with its sophisticated atrium setting, or unwind with a late-night drink in our cocktail bar, ESQ. Why join the 100 Queen's Gate Team? As part of our team, you'll have access to a range and benefits, including: Health & Wellbeing Cash Plan Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night Life Assurance Scheme Pension Scheme Complimentary meals on duty Opportunities for internal career progression Dry cleaning and uniform laundering on duty Professional training and development opportunities Paid birthday day off Employee recognition programmes to celebrate your achievements Refer a Friend incentive Discounts in our F&B Outlets MyCrimson Rewards - Cashback and discount platform for online and in-store shopping Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St. James is for you. I n line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Oct 02, 2025
Full time
100 Queen's Gate Hotel London, Curio Collection by Hilton Here at 100 Queen's Gate Hotel, Curio Collection by Hilton, we know our colleagues are key to our success. That's why we're passionate about offering limitless opportunities for career progression and personal growth. Not only that, we also offer a supportive and empowering work environment too. The Role As our Night Manager, you'll take charge of the hotel during overnight hours, making sure guests feel safe, comfortable, and well looked after. You'll be the go-to person for any guest needs, lead the night team, and keep operations running smoothly. What you'll do: Oversee all front office operations at night. Be the main contact for guests, handling requests and resolving issues. Carry out the night audit and prepare daily reports. Monitor security, safety, and emergency procedures. Support and guide the night team to deliver great service. Ensure a smooth handover to the morning team. The Person As well as having previous experience in a similar role, you're confident, reliable, and customer-focused, with a calm approach to problem-solving. You can lead a small team, make decisions independently, and keep things running smoothly overnight. Experience in front office or hotel operations is ideal, and you're comfortable using hotel systems and handling reports. Above all, you enjoy creating a safe, welcoming environment for every guest. 100 Queen's Gate Hotel London 100 Queen's Gate Hotel London, Curio Collection by Hilton is a beautifully restored Victorian townhouse hotel nestled in Kensington and Chelsea, just a short stroll from Hyde Park, the Natural History Museum, and the Royal Albert Hall. With 228 unique rooms and suites, including 11 individually themed suites and the exclusive Queen's Gate Suite, each stay offers distinct charm. Guests can enjoy a traditional Afternoon Tea in Botanica, with its sophisticated atrium setting, or unwind with a late-night drink in our cocktail bar, ESQ. Why join the 100 Queen's Gate Team? As part of our team, you'll have access to a range and benefits, including: Health & Wellbeing Cash Plan Go Hilton - Discount program for you, your friends & family to stay in over 7,200 Hilton portfolio of hotels around the world starting from £40 a night Life Assurance Scheme Pension Scheme Complimentary meals on duty Opportunities for internal career progression Dry cleaning and uniform laundering on duty Professional training and development opportunities Paid birthday day off Employee recognition programmes to celebrate your achievements Refer a Friend incentive Discounts in our F&B Outlets MyCrimson Rewards - Cashback and discount platform for online and in-store shopping Our team is very diverse. From newcomers making their way to the industry to some of the most experienced professionals in London. We promote a strong culture where quality interactions, excellent service and fun dominates our day to day. We describe ourselves as a brand personality. If these traits resonate with your own personality, then The Trafalgar St. James is for you. I n line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Early Years Leader: Ultimate Holiday Camps - Farnham, Surrey Frensham Heights The Details Title: Early Years Leader Reporting to: Camp Manager Contract: Seasonal work in school holidays. Hours:8.00am- 6.00pm weekdays. Full season or part season roles available. Summary of Position Our Early Years Leader oversees the delivery of the Early Years programme on camp, fostering an exciting, enjoyable and nurturing environment. As well as overseeing the setting, you will get stuck in and deliver structured sports, arts and crafts activities and games to the Early Years children enrolled on camp- our Ultimate Activity Juniors. The activities offered will follow EYFS requirements for learning and development, with the emphasis being on participation and quality. With support and direction from the Camp Manager you will be the key contact for the 4- and 5-year-olds on camp, taking a lead in maintaining their welfare and providing high quality care. Working with the Camp Manager, you will be responsible for ensuring all Ofsted requirements are met and be the primary point of contact for parents of our Juniors. Our Early Years settings work within a ratio of 1:8, which means you could be working by yourself or within a team. It is the duty of the Early Years Leader to coordinate, direct and support the rest of the Early Years team to ensure high quality childcare is delivered at all times. Duties and Responsibilities Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met. Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment. Direct and support a small team of Early Years staff. As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection. Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents. Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc). Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care. Supervise and engage with the children outside of activity times. Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development. Live up to the Ultimate Activity Camp promise of 'Inspiring Children Every Day' and behave in a manner that reflects the expectations of the company throughout your employment. Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children. Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures. Other ad-hoc duties (e.g., cleaning, equipment maintenance/ordering etc). Make their holidays. They'll make yours Essential Requirements Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds. Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability. Be enthusiastic, energetic and passionate about working developing children through play and activity. Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility. Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting. Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents. A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp. Someone looking for a sometimes challenging but hugely rewarding and enjoyable job in the holidays, looking to broaden their career in the childcare industry. Desirable Requirements Some manage mentor supervisory experience. Experience taking sole charge of a group of children. Hold a Paediatric First Aid (12 hour or 6 hour) qualification. Benefits Paid pre-camp training programme to prepare you to be an Ultimate staff member. Competitive pay and opportunities for progression Subsidised First Aid qualifications and CPD opportunities. Each day is filled with rewarding work in an enthusiastic environment. Refer a Friend scheme
Oct 01, 2025
Full time
Early Years Leader: Ultimate Holiday Camps - Farnham, Surrey Frensham Heights The Details Title: Early Years Leader Reporting to: Camp Manager Contract: Seasonal work in school holidays. Hours:8.00am- 6.00pm weekdays. Full season or part season roles available. Summary of Position Our Early Years Leader oversees the delivery of the Early Years programme on camp, fostering an exciting, enjoyable and nurturing environment. As well as overseeing the setting, you will get stuck in and deliver structured sports, arts and crafts activities and games to the Early Years children enrolled on camp- our Ultimate Activity Juniors. The activities offered will follow EYFS requirements for learning and development, with the emphasis being on participation and quality. With support and direction from the Camp Manager you will be the key contact for the 4- and 5-year-olds on camp, taking a lead in maintaining their welfare and providing high quality care. Working with the Camp Manager, you will be responsible for ensuring all Ofsted requirements are met and be the primary point of contact for parents of our Juniors. Our Early Years settings work within a ratio of 1:8, which means you could be working by yourself or within a team. It is the duty of the Early Years Leader to coordinate, direct and support the rest of the Early Years team to ensure high quality childcare is delivered at all times. Duties and Responsibilities Oversee the delivery of a fun and engaging programme for the Ultimate Juniors on camp, ensuring all EYFS requirements are met. Prepare and deliver quality sports, arts & crafts and games for the four- and five-year olds, focusing on participation, development, and enjoyment. Direct and support a small team of Early Years staff. As the registered person, ensure Ofsted requirements are always met, liaising directly with an inspector in the event of an inspection. Be the main point of contact for the parents and guardians of the Juniors. This includes feeding back any observations or issues to parents. Manage some administrative duties for the Juniors (e.g., sign-in/out, registration etc). Liaise with the Camp Manager and work as a team to continuously promote the welfare of the children in your care. Supervise and engage with the children outside of activity times. Ensure the provision of childcare is always of a high quality to meet the needs of individual children from differing backgrounds and stages of development. Live up to the Ultimate Activity Camp promise of 'Inspiring Children Every Day' and behave in a manner that reflects the expectations of the company throughout your employment. Show high levels of energy, enthusiasm and professionalism, acting as a suitable role model for the children. Ensure all policies and procedures on camp are adhered to by yourself and the children in your care, including all health and safety, and safeguarding procedures. Other ad-hoc duties (e.g., cleaning, equipment maintenance/ordering etc). Make their holidays. They'll make yours Essential Requirements Educated to a minimum of Level 3 in Early Years/Childcare or Primary Education, with significant experience working with 4- and 5-year-olds. Experience of working with children and delivering activities and able to tailor the delivery and structure of a session according to age and ability. Be enthusiastic, energetic and passionate about working developing children through play and activity. Good organisation and communication skills. Candidates must be confident in their ability to lead a group of children and not shy away from responsibility. Good working knowledge of the Early Years Foundation Stage and how to apply it to a camp setting. Excellent communicator, with great face-to-face customer service skills. Candidates must be confident in their ability to interact with parents. A pro-active and conscientious team player, able to adapt to dynamic situations and challenges on camp. Someone looking for a sometimes challenging but hugely rewarding and enjoyable job in the holidays, looking to broaden their career in the childcare industry. Desirable Requirements Some manage mentor supervisory experience. Experience taking sole charge of a group of children. Hold a Paediatric First Aid (12 hour or 6 hour) qualification. Benefits Paid pre-camp training programme to prepare you to be an Ultimate staff member. Competitive pay and opportunities for progression Subsidised First Aid qualifications and CPD opportunities. Each day is filled with rewarding work in an enthusiastic environment. Refer a Friend scheme
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Sep 24, 2025
Full time
We are currently recruiting for a new Night Concierge to become a part of the team at our luxury site in Mayfair (W1S), with 42 exclusive apartments and penthouses. The concierge is the first point of contact for all residents, visitors, and contractors. They must be professional in manner and appearance at all times and available to assist residents, visitors and contractors with any enquiries they may have in a positive, solution-oriented way. Exceptional customer service skills with excellent attention to detail with an uncompromising outlook to maintaining the highest standards is a must. Outstanding communication skills, both written and verbal. Confident and dynamic speaker, able to communicate and interact effectively with residents and others. Enthusiastic, proactive and positive personality with ability to build trusting relationships with residents, colleagues and others. We will require 2 years' minimum of residential concierge experience at a luxury establishment. Main duties and responsibilities: To meet and greet all residents, visitors, contractors in a courteous and professional manner at all times; To act as the first point of call of all incoming telephone, intercom, email and face-to-face enquiries, responding to queries efficiently and positively; To receive and log parcels and packages on behalf of residents; To hand over parcels, packages, keys (and other logged items) to residents when they come to collect from the reception (asking for ID where resident unknown or for written authority from resident if third party is coming to collect item on their behalf); To log all resident written instructions under relevant apartment number on the concierge database; To request all verbal instructions from residents to be made in writing (email) and logged under appropriate apartment number on the database and filed in appropriate apartment folder on Outlook; To ensure all new residents register with the concierge team, providing names and contact details of all those living in the apartment for entry on the concierge database; To enter new resident (tenant) details on the database under relevant apartment number profile. Email new resident(s) their database login details and Welcome Letter outlining site procedures and services; To programme door entry fobs, key cards and enter telephone number on door entry intercom panels (where applicable); To forward any resident complaints, breach of leases (i.e. subletting, loud noises, pets) to the Building Manager; To assist with arranging apartment access for PMM contractors (HIU, Sprinkler Head, Window Cleaning etc.); To perform end of shift parcel and key audits. Resolving any discrepancies before the end of your shift; To perform weekly fire alarm, lift alarm and other regulatory tests and inspections. Report any issues to the Building Manager and log/file records for inspection purposes; To be familiar with the site fire activation and evacuation procedures and evacuation points; To ensure the effective communication of site issues and events to colleagues (and temporary staff) by producing/updating the Handover Notes & Instructions at the end of your shift; To perform frequent site inspections and patrols reporting any issues found and taking a proactive and solution orientated approach to temporarily fixing any of issues that may pose a health and safety risk to residents and others. General: To comply with company email, telephone and internet policy and procedures; To adhere to company dress/uniform code/policy, to be smart and tidy at all times while on duty; To comply with all health & safety and personal protective equipment requirements of the site; Under no circumstances is alcoholic drink to be consumed during your working shift. This includes any lunch time or break period. In addition, smoking is not permitted in the building and anywhere else in the development except of the designated areas. Health and Safety is of paramount importance. Do not take risks. You must never put yourself, a colleague, contractor, resident or visitor in a dangerous position. All areas of risk must be labelled, sealed off and suitable warnings put up. All incidents should be reported to the Building Manager (PMM) and your Account Manager. If contractors attend site and you are unhappy with the manner in which they are working and believe it presents a hazard then they must be politely told to stop work and you must inform the Building/Property Manager; To complete any other requests as directed by Account Manager or Managing Agent. Hours: 4 on 4 off (19:00-07:00) Salary: £31,000 per annum or £14.19 per hour Location: Mayfair (W1S) (nearest tube station is Piccadilly Circus) If this position is of interest to you, please send your CV across. Unfortunately, if you've not heard from us within two weeks, please assume your application has been unsuccessful on this occasion.
Team Trilogy Rewards & Benefits Duty Manager Salary - £26,745 Closing Date Ongoing Trilogy Active are recruiting a Full Time Duty Manager to work as part of our already enthusiastic, hardworking, and friendly team at Trilogy Active. You will be responsible for the daily supervision of the site, programme of activities, staffing rota s, orders, maintaining the required standards of health & safety, cleaning & security. You will need to hold a current National Pool Lifeguard Qualification (or be able to achieve) and ideally a Pool Plant Operators Qualification, both qualifications can be obtained in-house. Trilogy Active are committed to supporting the holistic wellbeing of our team members. Wellbeing is embedded within our culture and team members are supported by a range wellbeing rewards and benefits. Free Supergold health, wellbeing, and fitness membership worth £350+ per annum. Includes five gyms, four pools, two health suites, cinema, off peaks racket sports. Discounted Family Supergold membership saving over £150 per person per year Discounted Junior memberships saving over £150 per child per year 24/7 Welfare counselling and support for challenging times Free access to My Mind Pal app, helping people to reduce stress levels and enjoy life more Generous annual leave plus discretionary birthday off Holiday Flex - add up to ten extra days annual leave a year via salary sacrifice Additional leave added for each quarter worked without any sickness taken Workplace Bikes offering discounted bikes paid via your salary Health Cash Plan claim cash towards your healthcare costs Wider Wallet Benefits Hub offers discounts on retail, holidays, meals and more Range of discounts with local businesses including the Saints, NTFC, sports injury and rehab clinic Ongoing CPD Free parking at all Trilogy sites Following submission of your CV and supporting letter, you will only be contacted if you are shortlisted for an interview. Trilogy Culture The purpose of every team member at Trilogy Active is to work together in a positive, creative fashion as one team to deliver the core values and company strategy. To adopt the behaviours and company culture to promote, encourage and achieve excellence as a Wellbeing organisation to improve the lives of people in our community. One Trilogy Team - Working together, respect, open & honest, positive communication Encourage Creativity Support innovation, try new ideas, adopt change Be Constructive Adopt a positive, can-do anything is mindset Deliver Excellence Provide the Customer experience you want to receive Promote Wellbeing Self-care, support others, be active, work/life balance Embrace Diversity Champion Equality, Diversity & Inclusion Our organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. Any offer of employment is subject to satisfactory completion of pre-employment vetting checks, including DBS and references. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that group, i.e. adults at risk, children, or both.
Sep 23, 2025
Full time
Team Trilogy Rewards & Benefits Duty Manager Salary - £26,745 Closing Date Ongoing Trilogy Active are recruiting a Full Time Duty Manager to work as part of our already enthusiastic, hardworking, and friendly team at Trilogy Active. You will be responsible for the daily supervision of the site, programme of activities, staffing rota s, orders, maintaining the required standards of health & safety, cleaning & security. You will need to hold a current National Pool Lifeguard Qualification (or be able to achieve) and ideally a Pool Plant Operators Qualification, both qualifications can be obtained in-house. Trilogy Active are committed to supporting the holistic wellbeing of our team members. Wellbeing is embedded within our culture and team members are supported by a range wellbeing rewards and benefits. Free Supergold health, wellbeing, and fitness membership worth £350+ per annum. Includes five gyms, four pools, two health suites, cinema, off peaks racket sports. Discounted Family Supergold membership saving over £150 per person per year Discounted Junior memberships saving over £150 per child per year 24/7 Welfare counselling and support for challenging times Free access to My Mind Pal app, helping people to reduce stress levels and enjoy life more Generous annual leave plus discretionary birthday off Holiday Flex - add up to ten extra days annual leave a year via salary sacrifice Additional leave added for each quarter worked without any sickness taken Workplace Bikes offering discounted bikes paid via your salary Health Cash Plan claim cash towards your healthcare costs Wider Wallet Benefits Hub offers discounts on retail, holidays, meals and more Range of discounts with local businesses including the Saints, NTFC, sports injury and rehab clinic Ongoing CPD Free parking at all Trilogy sites Following submission of your CV and supporting letter, you will only be contacted if you are shortlisted for an interview. Trilogy Culture The purpose of every team member at Trilogy Active is to work together in a positive, creative fashion as one team to deliver the core values and company strategy. To adopt the behaviours and company culture to promote, encourage and achieve excellence as a Wellbeing organisation to improve the lives of people in our community. One Trilogy Team - Working together, respect, open & honest, positive communication Encourage Creativity Support innovation, try new ideas, adopt change Be Constructive Adopt a positive, can-do anything is mindset Deliver Excellence Provide the Customer experience you want to receive Promote Wellbeing Self-care, support others, be active, work/life balance Embrace Diversity Champion Equality, Diversity & Inclusion Our organisation is committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. Any offer of employment is subject to satisfactory completion of pre-employment vetting checks, including DBS and references. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that group, i.e. adults at risk, children, or both.
