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ITS (Holdings) Ltd
Recruitment Consultant
ITS (Holdings) Ltd Guildford, Surrey
Recruitment Consultant Construction (Trades & Labour / White Collar) Location: Guildford About ITS With over 50 years experience in the construction industry and 19 offices across major UK cities, ITS is a well-established and highly successful recruitment consultancy specialising in the construction sector. Each office operates with strong local knowledge of its clients and candidates, delivering a bespoke, tailored service. With Directors present in every office, we offer hands-on leadership, high-quality training, and a consistent group ethos that underpins our reputation. Our Guildford office, established in 1989, has a strong client base and an excellent reputation across Surrey and the surrounding areas. The Opportunity We are looking to hire an experienced Recruitment Consultant to join our Guildford team. This role is ideally suited to a Trades & Labour consultant looking to further their career within a privately owned business that offers clear progression and long-term opportunities. We are also open to speaking with experienced Trades consultants who are interested in transitioning into white collar recruitment , with full support and training provided. The Role & Desk You ll be joining a well-established team of three experienced consultants and a Resourcer, supported by a company Director. This is a hands-on role managing and developing a warm desk, focused on supplying trade contractors across Surrey and the wider Home Counties. You ll work closely with the Sales Manager and wider team, benefiting from: Established client relationships and existing PSL agreements Access to both Trades & Labour and white collar freelance opportunities A strong local reputation and consistent flow of requirements This is a development opportunity not a cold start within a high-performing and supportive environment. Key Responsibilities Develop and grow existing client relationships while generating new business Manage and expand a warm desk within the construction freelance market Work collaboratively with the local team to maximise opportunities Deliver a high standard of customer service to clients and candidates Manage your own workload effectively, including remote working when required Maintain strong organisation, scheduling, and time management What We re Looking For Minimum 1+ years recruitment experience (construction preferred) Background in Trades & Labour, white collar, or related sectors Proven ability to build relationships and generate revenue Strong work ethic, drive, and professionalism Good organisational and time management skills We will also consider candidates from other sectors with a strong track record who can adapt to a fast-paced, freelance environment. Training & Progression We are committed to developing our people through: REC-accredited training and ongoing development Internal training programmes and external learning partnerships Structured support to build and execute a desk growth strategy ITS promotes from within, with clear pathways to senior roles, management, and ultimately Directorship and equity opportunities. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Long-term career progression to Director/shareholder level Our investment in people is reflected in our strong staff retention and internal success stories. How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
May 27, 2026
Full time
Recruitment Consultant Construction (Trades & Labour / White Collar) Location: Guildford About ITS With over 50 years experience in the construction industry and 19 offices across major UK cities, ITS is a well-established and highly successful recruitment consultancy specialising in the construction sector. Each office operates with strong local knowledge of its clients and candidates, delivering a bespoke, tailored service. With Directors present in every office, we offer hands-on leadership, high-quality training, and a consistent group ethos that underpins our reputation. Our Guildford office, established in 1989, has a strong client base and an excellent reputation across Surrey and the surrounding areas. The Opportunity We are looking to hire an experienced Recruitment Consultant to join our Guildford team. This role is ideally suited to a Trades & Labour consultant looking to further their career within a privately owned business that offers clear progression and long-term opportunities. We are also open to speaking with experienced Trades consultants who are interested in transitioning into white collar recruitment , with full support and training provided. The Role & Desk You ll be joining a well-established team of three experienced consultants and a Resourcer, supported by a company Director. This is a hands-on role managing and developing a warm desk, focused on supplying trade contractors across Surrey and the wider Home Counties. You ll work closely with the Sales Manager and wider team, benefiting from: Established client relationships and existing PSL agreements Access to both Trades & Labour and white collar freelance opportunities A strong local reputation and consistent flow of requirements This is a development opportunity not a cold start within a high-performing and supportive environment. Key Responsibilities Develop and grow existing client relationships while generating new business Manage and expand a warm desk within the construction freelance market Work collaboratively with the local team to maximise opportunities Deliver a high standard of customer service to clients and candidates Manage your own workload effectively, including remote working when required Maintain strong organisation, scheduling, and time management What We re Looking For Minimum 1+ years recruitment experience (construction preferred) Background in Trades & Labour, white collar, or related sectors Proven ability to build relationships and generate revenue Strong work ethic, drive, and professionalism Good organisational and time management skills We will also consider candidates from other sectors with a strong track record who can adapt to a fast-paced, freelance environment. Training & Progression We are committed to developing our people through: REC-accredited training and ongoing development Internal training programmes and external learning partnerships Structured support to build and execute a desk growth strategy ITS promotes from within, with clear pathways to senior roles, management, and ultimately Directorship and equity opportunities. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Long-term career progression to Director/shareholder level Our investment in people is reflected in our strong staff retention and internal success stories. How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
Reed
Office Manager
Reed Leeds, Yorkshire
Office Manager / Facilities Manager Leeds (with 1 day per week in Harrogate when needed) Are you an organised, proactive and people-focused Office Manager who loves being the go-to person that keeps everything running smoothly?Do you thrive in environments where every day is different and you're trusted to make things happen? If you want a role where you will shape how an office operates, influence culture, and support a growing professional services team-this could be your next move. You will be joining a friendly, ambitious and down-to-earth team with around 25 colleagues across two offices, and plenty of exciting growth plans ahead. This is a key position at the centre of the business-perfect for someone who enjoys variety, responsibility and true ownership of their work. In this hands-on and highly visible role, you will take charge of the smooth running of both offices and be the person everyone trusts when they need things sorted. You will be responsible for: Overseeing daily office operations and facilities management HR - starter, leavers, contracts of employment and general administration Marketing - Responsible for social media content and postings on various platforms such as LinkedIn and Instagram. Managing stationery, supplies and equipment Coordinating holiday requests and staff scheduling Setting up new starters-desks, logins, systems and onboarding Supporting recruitment processes and organising interviews Being the main contact for building matters, alarms, maintenance and contractors Planning staff socials and internal events Liaising with outsourced marketing on content and staff involvement Managing seminar bookings and staff professional accounts Coordinating parking passes (Harrogate) Handling leaver processes, including closing accounts and system access You will make sure everything behind the scenes runs smoothly- creating a positive, organised and welcoming working environment. About You: Experienced in office or facilities management HR administration experience Knowledge of social media platforms and marketing Exceptionally organised, with strong time-management Confident juggling multiple priorities IT-literate and comfortable using modern systems Professional, discreet and great with people Calm, proactive and solutions-focused Based locally with flexibility to work in Harrogate one day a week If you are someone people naturally turn to because you "just get things done," you'll excel here. Benefits include: 20 days holiday + bank holidays 3 days Christmas closedown Your birthday off Private pension Healthcare Parking provided Supportive, friendly team Real opportunity to grow with the organisation If you're ready to bring your organisational superpowers to a role where you'll be valued, trusted and genuinely make a difference-apply today and take the next step in your career. Please call Alexandra Elliott on or email:
May 27, 2026
Full time
Office Manager / Facilities Manager Leeds (with 1 day per week in Harrogate when needed) Are you an organised, proactive and people-focused Office Manager who loves being the go-to person that keeps everything running smoothly?Do you thrive in environments where every day is different and you're trusted to make things happen? If you want a role where you will shape how an office operates, influence culture, and support a growing professional services team-this could be your next move. You will be joining a friendly, ambitious and down-to-earth team with around 25 colleagues across two offices, and plenty of exciting growth plans ahead. This is a key position at the centre of the business-perfect for someone who enjoys variety, responsibility and true ownership of their work. In this hands-on and highly visible role, you will take charge of the smooth running of both offices and be the person everyone trusts when they need things sorted. You will be responsible for: Overseeing daily office operations and facilities management HR - starter, leavers, contracts of employment and general administration Marketing - Responsible for social media content and postings on various platforms such as LinkedIn and Instagram. Managing stationery, supplies and equipment Coordinating holiday requests and staff scheduling Setting up new starters-desks, logins, systems and onboarding Supporting recruitment processes and organising interviews Being the main contact for building matters, alarms, maintenance and contractors Planning staff socials and internal events Liaising with outsourced marketing on content and staff involvement Managing seminar bookings and staff professional accounts Coordinating parking passes (Harrogate) Handling leaver processes, including closing accounts and system access You will make sure everything behind the scenes runs smoothly- creating a positive, organised and welcoming working environment. About You: Experienced in office or facilities management HR administration experience Knowledge of social media platforms and marketing Exceptionally organised, with strong time-management Confident juggling multiple priorities IT-literate and comfortable using modern systems Professional, discreet and great with people Calm, proactive and solutions-focused Based locally with flexibility to work in Harrogate one day a week If you are someone people naturally turn to because you "just get things done," you'll excel here. Benefits include: 20 days holiday + bank holidays 3 days Christmas closedown Your birthday off Private pension Healthcare Parking provided Supportive, friendly team Real opportunity to grow with the organisation If you're ready to bring your organisational superpowers to a role where you'll be valued, trusted and genuinely make a difference-apply today and take the next step in your career. Please call Alexandra Elliott on or email:
ITS (Holdings) Ltd
Senior Recruitment Consultant
ITS (Holdings) Ltd Guildford, Surrey
Senior Recruitment Consultant Construction (Trades & Labour) Location: Guildford About ITS With over 50 years experience in the construction sector and a network of 19 offices across the UK, ITS is a well-established and highly respected recruitment consultancy. Each office operates with a strong local focus, backed by hands-on leadership and supported by a wider group infrastructure. This model allows us to deliver a tailored, high-quality service while maintaining a collaborative and high-performing culture. Our Guildford office, established in 1989, has a strong reputation and long-standing client relationships across Surrey and the surrounding areas. The Opportunity We are looking to appoint an experienced Senior Recruitment Consultant to take ownership of a warm Trades & Labour desk within our Guildford office. You ll be joining a successful team of three consultants and a resourcer, supported by an experienced Director. This is a hands-on billing role with the opportunity to further develop an already established desk, rather than build from scratch. With multiple existing PSL agreements and a strong local client base, this role offers immediate opportunity alongside long-term growth potential. Your Role Develop and grow an established Trades & Labour desk Build and maintain strong client and candidate relationships Maximise existing PSL agreements and generate new business opportunities Work collaboratively with the sales manager and wider team Deliver a high standard of service in a fast-paced freelance environment Manage your own time and pipeline effectively What We re Looking For Proven experience in recruitment (ideally construction, Trades & Labour or white collar) Strong billing track record and commercial awareness Ability to develop relationships and win business Highly organised with strong time management skills A driven, resilient, and professional approach We are also open to experienced recruiters from other sectors who can demonstrate consistent performance and the ability to adapt to a fast-moving market. Progression & Support ITS is committed to developing its people. You ll receive ongoing training through both internal programmes and external partners including REC-accredited learning. You ll also have full support to implement a growth strategy for your desk, including budget and leadership backing. We promote from within and offer genuine long-term progression, with many of our Directors having started as consultants. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Clear pathway to management, Directorship, and equity opportunities How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
May 27, 2026
Full time
Senior Recruitment Consultant Construction (Trades & Labour) Location: Guildford About ITS With over 50 years experience in the construction sector and a network of 19 offices across the UK, ITS is a well-established and highly respected recruitment consultancy. Each office operates with a strong local focus, backed by hands-on leadership and supported by a wider group infrastructure. This model allows us to deliver a tailored, high-quality service while maintaining a collaborative and high-performing culture. Our Guildford office, established in 1989, has a strong reputation and long-standing client relationships across Surrey and the surrounding areas. The Opportunity We are looking to appoint an experienced Senior Recruitment Consultant to take ownership of a warm Trades & Labour desk within our Guildford office. You ll be joining a successful team of three consultants and a resourcer, supported by an experienced Director. This is a hands-on billing role with the opportunity to further develop an already established desk, rather than build from scratch. With multiple existing PSL agreements and a strong local client base, this role offers immediate opportunity alongside long-term growth potential. Your Role Develop and grow an established Trades & Labour desk Build and maintain strong client and candidate relationships Maximise existing PSL agreements and generate new business opportunities Work collaboratively with the sales manager and wider team Deliver a high standard of service in a fast-paced freelance environment Manage your own time and pipeline effectively What We re Looking For Proven experience in recruitment (ideally construction, Trades & Labour or white collar) Strong billing track record and commercial awareness Ability to develop relationships and win business Highly organised with strong time management skills A driven, resilient, and professional approach We are also open to experienced recruiters from other sectors who can demonstrate consistent performance and the ability to adapt to a fast-moving market. Progression & Support ITS is committed to developing its people. You ll receive ongoing training through both internal programmes and external partners including REC-accredited learning. You ll also have full support to implement a growth strategy for your desk, including budget and leadership backing. We promote from within and offer genuine long-term progression, with many of our Directors having started as consultants. Package & Benefits Competitive base salary Car allowance Uncapped personal and team commission Quarterly and annual bonuses Incentive trips and rewards Clear pathway to management, Directorship, and equity opportunities How to Apply Please send your CV to John Bennett or call for a confidential discussion. Due to the volume of applications, we may not be able to respond to every applicant.
A1 Jobs Ltd
360 Recruitment Consultant
A1 Jobs Ltd City, London
A1 Jobs are seeking to hire an experienced 360 Recruitment Consultant for their central London branch who are looking for that next step forward in their career. You will be mentored from day one by the London branch manager to succeed and grow your desk to develop a team of recruiters within your chosen sector. About the company: A1 Jobs are an award winning recruitment agency who specialise in recruitment across several sectors including industrial, construction, driving, traffic management, renewables & waste, removals, commercial, IT. Winners of Best Recruitment Business in Scotland at Scotlands Business Awards 2025. Each of our consultants focuses on recruitment within a specific industry sector. This enables our consultants to become true experts in their fields and to build a strong, focused network of relevant professionals. Benefits and rewards: Remuneration will be generous. We base salaries on the experience and abilities of each professional but offer beyond the typical level in the industry for the correct candidate. This is a well salaried and uncapped commission role allowing maximum earnings potential. Benefits include: Birthday off as holiday Holiday allowance can be taken at any time of year regardless of statutory holidays Death in benefit assurance of 4 times salary Access to confidential counselling help line Care concierge service Access to My Healthy Advantage mobile app Career progression opportunities 4pm Friday finish Annual service awards Recruitment activities: Business development by identifying new business opportunities making calls and arranging meetings with new and existing clients in your niche market(s) Offering consultative advice and recruitment services on current market trends, building trust and maintaining our strong reputation Identifying and meeting candidates, conducting pre-screen calls as well as face to face interviews and managing a portfolio of candidates keeping in touch regularly Sending CVs to clients, for existing roles or on a speculative basis Placing candidates into open vacancies with your clients generating revenue for your desk Managing the recruitment process end to end from advertising vacancies to offer management and negotiations Working towards target in relation to revenue generation Ideal candidate: Recruitment experience is essential Experience in a business to business sales role with proven sales results success Knowledge of one of our main sectors including industrial, construction, driving, traffic management, removals, renewables & waste, commercial, IT. Extensive list of contacts already established in the relevant sector Proven track record of billing to target Knowledge and experience of using CRM / ATS A background in working in a client facing role Proven teamwork skills Strong telephone and written communication to business level Self motivated Tenacity in abundance If you would like more information regarding this exciting opportunity please forward your CV in strict confidence and we will contact you in due course.
May 27, 2026
Full time
A1 Jobs are seeking to hire an experienced 360 Recruitment Consultant for their central London branch who are looking for that next step forward in their career. You will be mentored from day one by the London branch manager to succeed and grow your desk to develop a team of recruiters within your chosen sector. About the company: A1 Jobs are an award winning recruitment agency who specialise in recruitment across several sectors including industrial, construction, driving, traffic management, renewables & waste, removals, commercial, IT. Winners of Best Recruitment Business in Scotland at Scotlands Business Awards 2025. Each of our consultants focuses on recruitment within a specific industry sector. This enables our consultants to become true experts in their fields and to build a strong, focused network of relevant professionals. Benefits and rewards: Remuneration will be generous. We base salaries on the experience and abilities of each professional but offer beyond the typical level in the industry for the correct candidate. This is a well salaried and uncapped commission role allowing maximum earnings potential. Benefits include: Birthday off as holiday Holiday allowance can be taken at any time of year regardless of statutory holidays Death in benefit assurance of 4 times salary Access to confidential counselling help line Care concierge service Access to My Healthy Advantage mobile app Career progression opportunities 4pm Friday finish Annual service awards Recruitment activities: Business development by identifying new business opportunities making calls and arranging meetings with new and existing clients in your niche market(s) Offering consultative advice and recruitment services on current market trends, building trust and maintaining our strong reputation Identifying and meeting candidates, conducting pre-screen calls as well as face to face interviews and managing a portfolio of candidates keeping in touch regularly Sending CVs to clients, for existing roles or on a speculative basis Placing candidates into open vacancies with your clients generating revenue for your desk Managing the recruitment process end to end from advertising vacancies to offer management and negotiations Working towards target in relation to revenue generation Ideal candidate: Recruitment experience is essential Experience in a business to business sales role with proven sales results success Knowledge of one of our main sectors including industrial, construction, driving, traffic management, removals, renewables & waste, commercial, IT. Extensive list of contacts already established in the relevant sector Proven track record of billing to target Knowledge and experience of using CRM / ATS A background in working in a client facing role Proven teamwork skills Strong telephone and written communication to business level Self motivated Tenacity in abundance If you would like more information regarding this exciting opportunity please forward your CV in strict confidence and we will contact you in due course.
Get Staffed Online Recruitment Limited
ISO and Compliance Manager
Get Staffed Online Recruitment Limited Ringwood, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
Trusted Technology Partnership
IT Service Delivery Manager
Trusted Technology Partnership Crow, Hampshire
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Sellick Partnership
Oracle Support Accountant
Sellick Partnership
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: 43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls with the organisation's Managed Service Provider Lead and support Chart of Accounts master data changes and maintenance Support Enterprise Performance Management (EPM), including forecasting and ongoing system maintenance Assist with the development and enhancement of Oracle Finance reporting capabilities Carry out sub-ledger activities and provide support to sub-ledger managers Support the implementation of Oracle HCM/Payroll from a Finance perspective Assist with quarterly Oracle updates and monthly EPM updates Support the continued development of the Oracle Finance roadmap and system improvements Work collaboratively with Finance, Payroll and Systems teams to ensure smooth system integration and functionality Provide technical and functional Oracle support across Finance operations The ideal candidate for the Oracle Support Accountant role will have: Proven experience working with Oracle Fusion Financials Strong understanding of the interaction between Oracle HCM and Oracle Finance modules Experience supporting Enterprise Performance Management (EPM) systems Previous experience within a large, complex organisation, ideally within the public sector Strong knowledge of finance systems processes, reconciliations and period close activities Experience supporting sub-ledgers and financial master data management Ability to troubleshoot issues and liaise effectively with third-party providers and internal stakeholders Excellent communication and stakeholder management skills Strong analytical skills with attention to detail Ability to manage multiple priorities within a fast-paced environment How to apply for the Interim Oracle Support Accountant role: If you believe that you are well suited to this excellent opportunity of Oracle Support Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 27, 2026
Contractor
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: 43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls with the organisation's Managed Service Provider Lead and support Chart of Accounts master data changes and maintenance Support Enterprise Performance Management (EPM), including forecasting and ongoing system maintenance Assist with the development and enhancement of Oracle Finance reporting capabilities Carry out sub-ledger activities and provide support to sub-ledger managers Support the implementation of Oracle HCM/Payroll from a Finance perspective Assist with quarterly Oracle updates and monthly EPM updates Support the continued development of the Oracle Finance roadmap and system improvements Work collaboratively with Finance, Payroll and Systems teams to ensure smooth system integration and functionality Provide technical and functional Oracle support across Finance operations The ideal candidate for the Oracle Support Accountant role will have: Proven experience working with Oracle Fusion Financials Strong understanding of the interaction between Oracle HCM and Oracle Finance modules Experience supporting Enterprise Performance Management (EPM) systems Previous experience within a large, complex organisation, ideally within the public sector Strong knowledge of finance systems processes, reconciliations and period close activities Experience supporting sub-ledgers and financial master data management Ability to troubleshoot issues and liaise effectively with third-party providers and internal stakeholders Excellent communication and stakeholder management skills Strong analytical skills with attention to detail Ability to manage multiple priorities within a fast-paced environment How to apply for the Interim Oracle Support Accountant role: If you believe that you are well suited to this excellent opportunity of Oracle Support Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Parkinson Gray Associates
MEP BIM Manager
Parkinson Gray Associates
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
May 27, 2026
Full time
Our award winning Client is a national independently owned building services consultancy delivering high-quality mechanical, electrical and public health (MEP) design solutions across sectors including commercial, residential, healthcare, education and mixed-use developments. The Leeds office plays a key role in delivering technically robust and innovative engineering solutions for projects across the UK. Role Overview The company is looking to hire an experienced BIM Manager to lead and develop BIM strategies across the Leeds office. This is a senior leadership role responsible for overseeing BIM standards, digital workflows, information management, and coordination processes across all projects. The successful candidate will drive best practice in accordance with ISO 19650, support project teams in achieving high-quality digital outputs, and contribute to the wider digital strategy of the business. Key Responsibilities: Strategic & Leadership Lead BIM strategy and digital delivery within the Leeds office. Develop, implement, and maintain office BIM standards and protocols. Ensure compliance with ISO 19650 and project-specific BIM Execution Plans (BEPs). Act as the primary BIM lead for clients and external consultants. Contribute to company-wide digital strategy and innovation initiatives. Project Delivery Oversee BIM implementation across multiple MEP projects. Provide technical guidance on model setup, coordination, and information management. Review federated models and ensure coordination standards are met. Support clash detection processes and multidisciplinary collaboration. Monitor model quality, data integrity, and compliance with company standards. Technical & Systems Management Manage and maintain BIM templates, libraries, and shared parameters. Oversee Common Data Environment (CDE) platforms such as Autodesk Construction Cloud / BIM 360 or Viewpoint. Support development of automation tools (e.g. Dynamo) where appropriate. Drive efficiency improvements through digital workflows and standardisation. Team Development Mentor and develop BIM Coordinators and Technicians. Deliver internal BIM training and upskilling initiatives. Support recruitment and onboarding of digital delivery staff. Promote a culture of collaboration and continuous improvement. Key Requirements: Essential Significant experience in a BIM Manager or Senior BIM leadership role within a building services consultancy. Advanced proficiency in Revit MEP, Navisworks and AutoCAD. Strong working knowledge of ISO 19650, UK BIM Framework and Information management processes. Experience managing CDE platforms. Proven ability to implement and manage BIM standards across multiple projects. Strong leadership, communication, and stakeholder management skills. Understanding of UK building regulations and MEP coordination requirements. Desirable: Experience working across healthcare, commercial, or large-scale residential sectors. Knowledge of 4D/5D BIM processes. Experience with Dynamo or other automation tools. Degree in Building Services Engineering, Digital Construction, or related discipline.
Hays
Client Side - Estates Manager
Hays
Estates Manager - Client side - £43000 plus package - Liverpool-based Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - £43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Cafes -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
May 27, 2026
Full time
Estates Manager - Client side - £43000 plus package - Liverpool-based Your new company Reporting to the Head of Estates, you will play a key leadership role in safeguarding the health, safety and wellbeing of all building users across the estate. You will be responsible for the effective delivery of reactive maintenance and statutory compliance activities, ensuring all works are completed to the highest standards and within required timeframes. You will also oversee the timely production and accuracy of maintenance reports, and ensure that all Planned Preventative Maintenance is scheduled, monitored and delivered in line with organisational, legal and industry requirements. Through proactive management and a strong focus on service quality, you will help maintain safe, secure and well-maintained environments across all sites. You will be based in Liverpool, managing a team of 5 staff and a portfolio of 22 buildings across the wider Liverpool region. Your new role -Ensure statutory compliance and Health & Safety standards. Maintain safe systems of work, oversee compliance with CDM 2015 regulations, and act as the responsible person for statutory schemes (e.g. asbestos, legionella). -Manage estate maintenance and repairs. Oversee planned and reactive maintenance programs, ensuring quality standards, timely delivery, and adherence to financial regulations. -Coordinate contractors and Facilities Management partners. Manage external contractors and Facilities Management partners, monitor performance against SLAs, and ensure safe execution of works. -Monitor building condition and infrastructure. Maintain accurate estate drawings and condition records, oversee inspections of building fabric and mechanical and electrical systems, and safeguard environmental standards for collections. -Lead compliance reporting and documentation Produce reports on maintenance progress, statutory compliance, and energy consumption, in line with government requirements. -Support capital projects and estate development. Contribute to design, delivery, and handover of major projects, advise on building extensions and conversions, and participate in a Soft Landings approach. -Manage budgets and resource allocation Control allocates budgets for repairs and maintenance, distribute work within the team, and ensure efficient use of resources. -Provide leadership and customer-focused service Oversee Estates help desk operations, participate in performance reviews, and ensure team training in Health & Safety and project management. What you'll need to succeed - You will have good hard services experience. - Good compliance experience and knowledge - Ideally plant room experience - Good leadership and management experience - Able to manage mufti sites - It would be advantageous if you have worked on listed buildings or in conservation What you'll get in return - £43000 salary - 38 days holiday including bank holidays - 35 hour week -Civil Service Pension Scheme -35% staff discount in all Cafes -25% staff discount in all Shops -Employee Assistance Programme -Employee Benefits Portal: High Street discounts, retailer discounts, locally negotiated discounts, Cycle to Work Scheme, Travel Loan Scheme, Eyecare Scheme, Smart Pay Scheme What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career.
High Profile Resourcing Ltd
Business Development Executive
High Profile Resourcing Ltd Reading, Oxfordshire
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
May 27, 2026
Full time
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
Get Staffed Online Recruitment Limited
IT Service Manager
Get Staffed Online Recruitment Limited Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our client's business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain their key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve their key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians - recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our client's business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain their key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve their key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians - recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Sirius Recruitment Services Ltd
Technical Sales Engineer
Sirius Recruitment Services Ltd
Technical Sales Engineer - Permanent Role Competitive Salary DOE Straight Day Shifts Early Finish Fridays Christmas Shutdown Free Parking Location: Redditch Are you an experienced Sales professional from a technical, engineering, or manufacturing background? Looking for a stable role with excellent work-life balance and a company that values initiative and drive? We're working with a long-established engineering firm in Redditch that is now looking to expand its Sales team with a Technical Sales Engineer . This is a fantastic opportunity to join a business with a strong reputation and supportive culture, offering clear long-term prospects. About the Role - What You'll Be Doing: Reporting to the Sales Manager, your responsibilities will include: Creating and sending accurate quotations Working confidently with technical drawings Proactively generating and converting leads Building relationships with both new and existing clients Maximising opportunities within the current customer base Communicating effectively with decision-makers - even when the conversations are challenging This isn't just a desk-based sales role it's a chance to be hands-on in a technical environment where your knowledge makes a real impact. What We're Looking For: Minimum 2 years of sales experience Background in sheet metalwork, engineering, or manufacturing Confident telephone manner and strong interpersonal skills Resilient, proactive, and driven with strong commercial awareness If you're passionate about engineering and enjoy the buzz of sales, this is the role for you. What You'll Get in Return: Competitive salary based on experience Permanent, full-time position with straight day shifts Early finish on Fridays Company shutdown at Christmas Free onsite parking Supportive and collaborative team environment Ready to take the next step in your career? Send your CV today to be considered for this exciting opportunity! Sirius Recruitment Services are acting as a recruitment agency for the Technical Sales Engineer role.
May 26, 2026
Full time
Technical Sales Engineer - Permanent Role Competitive Salary DOE Straight Day Shifts Early Finish Fridays Christmas Shutdown Free Parking Location: Redditch Are you an experienced Sales professional from a technical, engineering, or manufacturing background? Looking for a stable role with excellent work-life balance and a company that values initiative and drive? We're working with a long-established engineering firm in Redditch that is now looking to expand its Sales team with a Technical Sales Engineer . This is a fantastic opportunity to join a business with a strong reputation and supportive culture, offering clear long-term prospects. About the Role - What You'll Be Doing: Reporting to the Sales Manager, your responsibilities will include: Creating and sending accurate quotations Working confidently with technical drawings Proactively generating and converting leads Building relationships with both new and existing clients Maximising opportunities within the current customer base Communicating effectively with decision-makers - even when the conversations are challenging This isn't just a desk-based sales role it's a chance to be hands-on in a technical environment where your knowledge makes a real impact. What We're Looking For: Minimum 2 years of sales experience Background in sheet metalwork, engineering, or manufacturing Confident telephone manner and strong interpersonal skills Resilient, proactive, and driven with strong commercial awareness If you're passionate about engineering and enjoy the buzz of sales, this is the role for you. What You'll Get in Return: Competitive salary based on experience Permanent, full-time position with straight day shifts Early finish on Fridays Company shutdown at Christmas Free onsite parking Supportive and collaborative team environment Ready to take the next step in your career? Send your CV today to be considered for this exciting opportunity! Sirius Recruitment Services are acting as a recruitment agency for the Technical Sales Engineer role.
MFK Recruitment
Education IT Solutions Consultant
MFK Recruitment Reigate, Surrey
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
May 26, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Applause IT Recruitment Ltd
2nd Line Support Engineer (Escalations / Microsoft / MSP)
Applause IT Recruitment Ltd Euston, Norfolk
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
May 26, 2026
Full time
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
Hiring People
3rd Line Helpdesk Engineer
Hiring People City Of Westminster, London
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
May 26, 2026
Full time
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
Michael Page
Middle Office Associate
Michael Page
The Middle Office Associate will play a key role in supporting daily operations within the Hedge Fund. This permanent role requires meticulous attention to detail and a strong understanding of middle office functions ideally a candidate from Hedge Fund would suit this. Client Details This opportunity is with a well-established and reputable Hedge Fund firm that operates within the banking and financial services sector. As part of a medium-sized organisation, the company is committed to delivering excellence in its field and fostering professional growth for its employees. Description Job Description The Firm is seeking an Analyst for our Treasury & Middle Office team. The group is responsible for managing all trade management and financing needs. As a key member of the team, the role involves working closely with our Investment team and partnering with other areas, including Risk Management, Fund Controllers and Technology. Location London, UK Responsibilities This Middle Office Associate will play a vital role in support of the Firm's efforts to invest in the convertible arbitrage, credit, volatility arb, equity derivative and credit derivative markets. Key responsibilities will include, but not be limited to, the following: Develop a deep knowledge and understanding of the Firm's investment process and technology platform Liaise with counterparties to arrange trade settlements and confirmations Support the daily trade capture process, primarily spanning EMEA and APAC trading Experience with execution and settlement platforms such as FED, DTC, Bloomberg SEF, Market Axess, and ICE Clear Work hand-in-hand with traders, portfolio managers and research analysts to manage the execution of complex corporate actions (refinancings, exchanges, acquisitions, etc) among our portfolio companies, arranging third-party documentation required, communicating with our counterparties to ensure timely settlement and engage Controllers internally on p&l recognition of such events Creation and maintenance of security set ups spanning all asset classes and engaging trading desk and risk management teams providing oversight to ensure data propagates downstream to all applications for reporting and investment screening Review and monitor daily cash and position reconciliations Cash and Collateral Management including FX exposure monitoring Serve as a liaison between our investment team and prime brokers to secure stock borrows. Profile A successful Middle Office Associate, Hedge Fund, Financial Services possesses already and is demonstrable on the CV: Experience: 1-3 years of work experience in a similar role, ideally with a multi-strategy or credit hedge fund Strong Intellectual Capacity: Must be degree Educated, 2.1 or above from Russell Group or Oxbridge calibre University. In order to gain comprehensive understanding of trading, capital markets and credit derivatives, with the ability to comprehend complex investment products Financing Acumen: Understanding of financing solutions for hedge funds Organizational Skills: Excellent organizational abilities to effectively manage multiple tasks Meticulous Attention to Detail: A commitment to precision and adherence to disciplined processes is essential Effective Communication Skills: Strong verbal and written communication abilities to engage effectively with internal and external stakeholders Collaborative and Adaptable Team Player: Excels in a dynamic, global team environment and embraces collaboration Entrepreneurial Mindset: Brings energy, intellectual curiosity, and a strong dedication to driving results The Fund is only looking for the highest calibre candidates with top degrees from good universities and accompanies with 1-3 years experience in a similar role and similar firm . Job Offer Permanent role in a high calibre Hedge Fund, based in London Small team, so the role is really interesting, varied and with lots of visibility Competitive salary ranging from GBP 90,000 to GBP 110,000 + bonus Opportunities for professional development and career progression. Comprehensive benefits package (details to be discussed during the interview process). Please only apply to this if you fulfil the education and minimum experience within a similar firm. This role does not offer sponsorship. This is an excellent role and company for the right candidate and Michael Page is delighted to be working on this with an excellent local Hedge Fund.
May 26, 2026
Full time
The Middle Office Associate will play a key role in supporting daily operations within the Hedge Fund. This permanent role requires meticulous attention to detail and a strong understanding of middle office functions ideally a candidate from Hedge Fund would suit this. Client Details This opportunity is with a well-established and reputable Hedge Fund firm that operates within the banking and financial services sector. As part of a medium-sized organisation, the company is committed to delivering excellence in its field and fostering professional growth for its employees. Description Job Description The Firm is seeking an Analyst for our Treasury & Middle Office team. The group is responsible for managing all trade management and financing needs. As a key member of the team, the role involves working closely with our Investment team and partnering with other areas, including Risk Management, Fund Controllers and Technology. Location London, UK Responsibilities This Middle Office Associate will play a vital role in support of the Firm's efforts to invest in the convertible arbitrage, credit, volatility arb, equity derivative and credit derivative markets. Key responsibilities will include, but not be limited to, the following: Develop a deep knowledge and understanding of the Firm's investment process and technology platform Liaise with counterparties to arrange trade settlements and confirmations Support the daily trade capture process, primarily spanning EMEA and APAC trading Experience with execution and settlement platforms such as FED, DTC, Bloomberg SEF, Market Axess, and ICE Clear Work hand-in-hand with traders, portfolio managers and research analysts to manage the execution of complex corporate actions (refinancings, exchanges, acquisitions, etc) among our portfolio companies, arranging third-party documentation required, communicating with our counterparties to ensure timely settlement and engage Controllers internally on p&l recognition of such events Creation and maintenance of security set ups spanning all asset classes and engaging trading desk and risk management teams providing oversight to ensure data propagates downstream to all applications for reporting and investment screening Review and monitor daily cash and position reconciliations Cash and Collateral Management including FX exposure monitoring Serve as a liaison between our investment team and prime brokers to secure stock borrows. Profile A successful Middle Office Associate, Hedge Fund, Financial Services possesses already and is demonstrable on the CV: Experience: 1-3 years of work experience in a similar role, ideally with a multi-strategy or credit hedge fund Strong Intellectual Capacity: Must be degree Educated, 2.1 or above from Russell Group or Oxbridge calibre University. In order to gain comprehensive understanding of trading, capital markets and credit derivatives, with the ability to comprehend complex investment products Financing Acumen: Understanding of financing solutions for hedge funds Organizational Skills: Excellent organizational abilities to effectively manage multiple tasks Meticulous Attention to Detail: A commitment to precision and adherence to disciplined processes is essential Effective Communication Skills: Strong verbal and written communication abilities to engage effectively with internal and external stakeholders Collaborative and Adaptable Team Player: Excels in a dynamic, global team environment and embraces collaboration Entrepreneurial Mindset: Brings energy, intellectual curiosity, and a strong dedication to driving results The Fund is only looking for the highest calibre candidates with top degrees from good universities and accompanies with 1-3 years experience in a similar role and similar firm . Job Offer Permanent role in a high calibre Hedge Fund, based in London Small team, so the role is really interesting, varied and with lots of visibility Competitive salary ranging from GBP 90,000 to GBP 110,000 + bonus Opportunities for professional development and career progression. Comprehensive benefits package (details to be discussed during the interview process). Please only apply to this if you fulfil the education and minimum experience within a similar firm. This role does not offer sponsorship. This is an excellent role and company for the right candidate and Michael Page is delighted to be working on this with an excellent local Hedge Fund.
Clarify Consultancy Ltd
Hybrid Service Desk Analyst
Clarify Consultancy Ltd Leyland, Lancashire
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
May 26, 2026
Full time
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
TC IT Services
IT Support Engineer
TC IT Services Seaford, Sussex
Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: 27,000 - 32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum 1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.
May 26, 2026
Full time
Job Title: IT Support Engineer Location: Seaford, BN25 1LS Salary: 27,000 - 32,000 per year depending on experience Job Type: Full time, Permanent Join a growing MSP where your skills actually make an impact We're a small but fast-moving Managed Service Provider in East Sussex, and we're looking for an IT Support Engineer who wants more than just a ticket-logging role. If you enjoy variety, solving real-world problems, and working closely with clients, this could be the perfect next step in your career. No two days are the same here - from remote troubleshooting to on-site visits, you'll be at the heart of keeping our clients running smoothly What you'll be doing: Providing IT support via phone, remote tools, and on-site visits Owning and resolving helpdesk tickets in line with SLAs Building strong client relationships through clear, professional communication Setting up users across Active Directory, Microsoft 365, and Entra Deploying and configuring hardware (imaging & Intune) Supporting and configuring VoIP systems (training provided) Maintaining accurate documentation of systems, changes, and tickets Monitoring backups, updates, and system health checks Diagnosing, repairing, and upgrading devices in-house Supporting and leading IT projects when required Working closely with the Operations Manager and wider team About you: What we're looking for: At least 2 years' experience in an IT Support role Strong troubleshooting skills and a logical approach A genuine passion for IT and delivering great service Confident communicator with excellent customer skills A team player who can also work independently Technical experience with: Windows Server (AD, GPO, DNS, DHCP) Microsoft 365 (Exchange, SharePoint, Teams, OneDrive) Azure / Entra Windows & Mac OS Virtualisation VoIP systems MSP experience and relevant certifications are a bonus, not a must. Location & travel: This is an office-based role in Seaford, with regular travel to client sites. Company vehicles are available You must live within a commutable distance to be considered What you'll get: Annual salary increases (minimum 1,000 per year!) Regular pay reviews Pension scheme Death in service cover Your birthday off - on us Free drinks in the office Well-being support (including counselling sessions) Annual eye tests Smart casual dress + branded clothing Free parking Team events and socials Additional requirements Due to the nature of our clients, a clear DBS check will be required before starting. If you're looking for a role where you can grow, be challenged, and actually make a difference - we'd love to hear from you. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT, IT Helpdesk, IT Support Engineer, IT Customer Support, Helpdesk, IT Support, IT Support Technician, Infrastructure Engineer, 2nd Line Infrastructure Engineer, 3rd Line Infrastructure Engineer, 2nd Line Support Engineer, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, 3rd Line Support, 2nd Line Support Technician, Technical Support, Technical Support Technician, may also be considered for this role.
TC IT Services
IT Service Desk Engineer
TC IT Services Seaford, Sussex
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
May 26, 2026
Full time
Job Title: IT Service Desk Engineer Location: Seaford, BN25 1LS Salary: 26,000 - 30,000 per year based on experience Job Type: Full time, Permanent We are looking for the right person to join our small but busy MSP in East Sussex and become a key part of it! As an IT Service Desk Engineer, you will be responsible for delivering IT support to our clients via telephone and remote assistance. Given the diverse nature of our clientele, you will encounter a wide array of stimulating challenges on a daily basis. To excel in this role, exceptional proficiency in both verbal and written communication is essential. If you are passionate about technology, dedicated to ensuring customer satisfaction, willingness to learn and to thrive as a collaborative team member, we encourage you to apply for this position. Please note, this is an office-based role and you will be required to commute to the office each day. Once probation has been passed this can be reviewed at the directors descension. Candidates must live a commutable distance from Seaford BN25 1LS to be considered for the role. Primary Responsibilities: Responding to IT support requests that have been logged in our helpdesk system. This will involve returning calls to customers and engaging with them directly, responding to the helpdesk ticket, and utilising remote support if necessary. It is crucial that we interact with customers in a professional manner and comply with our Service Level Agreements (SLAs). Setup of new users in Active Directory, Entra and 365 VOIP phone setup and configuration (training to be provided) Document and log all inquiries in the helpdesk system, ensuring each ticket is updated and prioritised accordingly. Resolve first and second-line tickets, escalating cases to senior engineers as necessary. Maintain adherence to our high service standards and quality benchmarks. Demonstrate exemplary communication and time-management skills. Operate both independently and collaboratively within a team setting. Provide training and mentoring to staff members and clients when needed. Perform device setup, repair, and upgrade tasks in our workshop. Conduct routine system inspections, implement updates, and apply patches as required. Review backup logs vigilantly; address any failures proactively. Assist with larger projects when required. Work alongside and report directly to the Service Desk Manager These responsibilities collectively ensure that our operations run smoothly while delivering outstanding service to our clients. What we are after: Minimum of 2 years' and recent experience in IT support roles A logical thinker who is driven, works well in a team and wants to excel in an IT support based role. Microsoft Windows Servers (including Active Directory, Group Policies, DHCP, DNS etc.) Windows and Mac operating systems Microsoft 365 Services including Exchange Online, SharePoint, Teams and OneDrive Microsoft Azure/Entra Virtualisation technologies VOIP experience A great communicator and client liaison Relevant certificates or qualifications as well as experience working in a MSP environment would be desirable. Due to the nature of our clients, we will require a clear DBS check of the successful application before employment starts. Benefits: Pension scheme Death in service 1000 minimum increase each year Regular pay reviews Celebrate their birthday by having the day off on us Water and soft drinks provided "on tap" 6 hours of free phone counselling, per month, if ever needed through our well-being provider Yearly eye tests Smart casual dress and branded polo shirts provided Free Parking Company Events Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Helpdesk Engineer, Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, IT Support Analyst, IT Service Engineer, IT Service Desk Technician, Technical Support, IT Support, IT Systems Support, 2nd Line Technical Support, IT Service Desk Technician, 2nd Line Support Engineer, 2nd Line Support Technician may also be considered for this role.
Trusted Technology Partnership
ISO and Compliance Manager
Trusted Technology Partnership Crow, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 26, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

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