119 jobs found

Onsite IT Support Technician / Join a Fast-Growing MSP! Venom IT Head Office (Sale, North West) + Client Sites / c.£30,000 & Great Benefits Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network. We re growing rapidly and we re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service. If you love variety, enjoy visiting different clients, and take pride in doing the job right first time this is your perfect next step. The Role: Onsite IT Support Technician You ll be the face of Venom IT onsite diagnosing issues, installing kit, resolving faults, and ensuring our clients stay productive. No two days are ever the same. You ll work independently, think on your feet, and get stuck in across a wide range of environments. What You ll Be Doing: Visiting client sites across the North West to diagnose and resolve IT issues Troubleshooting hardware, software, and connectivity faults Installing & configuring desktops, laptops, printers, and peripherals Handling networking issues: switches, routers, Wi-Fi, cabling Performing basic firewall diagnostics (FortiGate skills = big plus!) Completing structured cabling, patch panels, and terminations Supporting Windows OS & Windows Server environments (AD, Group Policy) Racking, stacking, and cabling network/server equipment Documenting all work clearly in the ticketing system Escalating complex issues to senior engineers when needed What You Need to Succeed: Full UK driving licence + your own vehicle (mileage paid) Proven ability to diagnose IT hardware/software faults Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) Basic firewall & network security understanding Experience with structured cabling & cable terminations Solid Windows 10/11 troubleshooting skills Familiar with Windows Server, AD & Group Policy Excellent communication & client-facing skills Highly self-motivated and able to work independently Strong organisational & time-management skills Desirable Extras (Not Essential but Great to Have) MSP or multi-client support experience VMware / virtualisation knowledge FortiGate, SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA / Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts Your birthday off! Holiday buy/sell (up to 3 days) Length of service awards Customer feedback rewards Onsite parking Regular social events + big Christmas party Genuine opportunities for personal development Ready to Join a Team That Values Quality, Growth & Real Technical Skill? If you re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!

Contract IT Infrastructure Engineer Duration: 3-6 months Location: Poole, Dorset. 5 days per week in the office IR35 status: Inside IR35 A growing client is looking for an experienced contract IT Infrastructure Engineer to join their busy IT team on an interim basis. This is a hands-on role suited to someone who thrives in fast-paced environments and enjoys taking ownership of infrastructure, security, and operational support across both on-prem and cloud technologies. The contract IT Infrastructure Engineer will play a key role in maintaining and improving the organisation's infrastructure estate, supporting critical systems, and ensuring a secure, stable, and high-performing IT environment. Key Responsibilities Provide 2nd/3rd line infrastructure support across servers, networking, cloud, and end-user environments Manage and resolve incidents through the ITSM platform, ensuring excellent service delivery Maintain and support Windows Server environments, virtual infrastructure, and Microsoft 365 technologies Configure, troubleshoot, and support networking technologies including firewalls, VPNs, VLANs, WAN/LAN, and switching Manage Azure, Intune, Autopilot, Hybrid AD, and Azure Virtual Desktop environments Oversee patch management, backups, disaster recovery, and system monitoring Support cybersecurity initiatives including vulnerability remediation, access control, and security compliance Assist with maintaining ISO27001 and Cyber Essentials Plus accreditations Produce and maintain technical documentation, policies, and procedures Work closely with third-party suppliers and support partners Key Skills You must have strong hands-on experience across a broad infrastructure environment including: Windows Server 2019/2022 Microsoft Azure & Microsoft 365 Administration Azure Entra Hybrid AD Intune, Autopilot & MDM VMware/vSphere Cisco networking technologies including firewalls, VPNs, routing & VLANs Active Directory & Group Policy PowerShell scripting Backup & Disaster Recovery solutions Microsoft Defender & Sentinel Cyber security standards including ISO27001 & Cyber Essentials Plus SharePoint Online Patch management & vulnerability remediation SAN/NAS storage technologies SSL certificates & SSO provisioning This is an excellent opportunity for an experienced contract Infrastructure Engineer looking for an immediate contract role within a forward-thinking organisation. Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy.

Job Title: Senior Software Engineer Location: Somerset Salary: up to £60,000 An opportunity has arisen for a Senior Software Engineer to join a growing engineering team delivering software solutions used in industrial environments. You will develop and maintain desktop and web applications using C#, and WPF, contributing to both new development and ongoing system improvements. The role involves close collaboration with multidisciplinary teams and input into architectural decisions. The Role You will work across a blend of modern service based systems and established desktop applications, contributing to both ongoing improvements and new product development. The position involves hands on development, architectural input, and close collaboration with multidisciplinary engineering teams. Key responsiblities Design, develop, test, and maintain desktop and web applications Work with C#, WPF, and modern JavaScript frameworks Support and enhance legacy systems while helping drive modernisation Contribute to architectural decisions and system design discussions Requirements Strong experience in C# and WPF desktop application development Experience with modern frontend frameworks Experience with Microservices If this role is of interest, please apply below.

Avanti Recruitment is working with a growing, technology-led business based in Slough, that is undergoing a major systems transformation following a recent acquisition. As part of this programme, they are looking to hire a Senior .NET / C# Developer to play a key role in evolving a large-scale legacy platform and supporting its transition from an on-premise desktop environment to a modern, .NET Core, cloud-based architecture. This is a great opportunity for someone who enjoys solving complex engineering challenges and has experience moving legacy or desktop-based applications towards modern web and cloud platforms. You will be joining at an important stage of the transformation, with around 40 projects in the pipeline, giving you the opportunity to influence technical direction and make a genuine impact on the future of the platform. The role will involve working closely with the CTO and wider engineering team to assess, improve and progressively enhance an established C# codebase built on older Microsoft technologies. Due to the nature of the work, The business is open to hybrid working, but they would ideally like someone who can attend onsite regularly during the early stages of the project for collaboration, planning and technical workshops Current Tech Environment: C# .NET Framework WinForms MS SQL Server On-prem infrastructure React frontend integrations Legacy Desktop applications CI/CD and agile practices TDD Required Experience: C# .NET Framework & .NET Core WinForms / desktop application development MS SQL Server Refactoring and modernisation projects Agile environments CI/CD practices Testing methodologies such as TDD Cloud experience Desirable: Experience migrating legacy systems React or JavaScript exposure This is an opportunity to shape a long-term transformation programme, with high-level of technical ownership and influence. This role will require greenfield thinking within an established business, and you will get direct access to leadership and architecture decisions. You will be part of a small, collaborative engineering team, with long-term progression opportunity as the technology function grows. Salary is 65,000 - 80,000 + Benefits.

Avanti Recruitment is working with a growing, technology-led business based in Slough, that is undergoing a major systems transformation following a recent acquisition. As part of this programme, they are looking to hire a Senior .NET / C# Developer to play a key role in evolving a large-scale legacy platform and supporting its transition from an on-premise desktop environment to a modern, .NET Core, cloud-based architecture. This is a great opportunity for someone who enjoys solving complex engineering challenges and has experience moving legacy or desktop-based applications towards modern web and cloud platforms. You will be joining at an important stage of the transformation, with around 40 projects in the pipeline, giving you the opportunity to influence technical direction and make a genuine impact on the future of the platform. The role will involve working closely with the CTO and wider engineering team to assess, improve and progressively enhance an established C# codebase built on older Microsoft technologies. Due to the nature of the work, The business is open to hybrid working, but they would ideally like someone who can attend onsite regularly during the early stages of the project for collaboration, planning and technical workshops Current Tech Environment: C# .NET Framework WinForms MS SQL Server On-prem infrastructure React frontend integrations Legacy Desktop applications CI/CD and agile practices TDD Required Experience: C# .NET Framework & .NET Core WinForms / desktop application development MS SQL Server Refactoring and modernisation projects Agile environments CI/CD practices Testing methodologies such as TDD Cloud experience Desirable: Experience migrating legacy systems React or JavaScript exposure This is an opportunity to shape a long-term transformation programme, with high-level of technical ownership and influence. This role will require greenfield thinking within an established business, and you will get direct access to leadership and architecture decisions. You will be part of a small, collaborative engineering team, with long-term progression opportunity as the technology function grows. Salary is 65,000 - 80,000 + Benefits.

Embedded Software Engineer Real-Time Embedded Systems C Control Systems If you love getting close to hardware and writing software that makes real systems come alive this is the kind of role you ll want to hear about. This Embedded Software Engineer role is ideal for someone who enjoys solving real-world engineering challenges through clean, efficient embedded code. You ll be working on sophisticated microprocessor-based systems where software directly controls sensing, real-time processing and closed-loop control functionality. This is the kind of role where your code doesn t just sit behind a screen it drives real products, interacts with hardware and delivers measurable performance. If you enjoy low-level development, hardware interaction, debugging at component level and seeing your work move from concept to deployment, this could be a brilliant next step. What You ll Be Doing As an Embedded Software Engineer, you ll play a key role in developing software across both embedded targets and supporting desktop applications. Your day-to-day will include: Developing high-quality embedded software for microprocessor-based real-time systems Writing efficient, robust C code for embedded applications Developing software for closed-loop control and sensing applications Working with advanced embedded platforms including SoC and microcontroller-based devices Supporting development across platforms such as Zynq 7000 SoC, TI MSP430 and Renesas RX series processors Designing and developing supporting Windows-based applications for control, configuration and testing Building GUI-based tools using C# within Microsoft Visual Studio Collaborating on the full product development lifecycle from requirements analysis through to implementation and installation Debugging hardware and software issues at component and system level Working closely with multidisciplinary engineering teams to develop robust, high-performance solutions This is a role where you ll have genuine technical ownership and visibility across the full development process. The Kind of Embedded Software Engineer Who Thrives Here You re someone who enjoys understanding how things work at a low level. As an Embedded Software Engineer, you re naturally curious, technically hands-on and enjoy getting into the detail whether that s debugging hardware interactions, optimising embedded performance or solving complex control challenges. You re equally comfortable working independently or as part of a collaborative engineering team, and you care about writing software that is reliable, maintainable and built to perform. Most importantly, you enjoy building products that solve real technical problems. What You ll Bring Strong experience programming embedded systems Proven ability writing high-quality embedded C (minimum 2+ years) Experience using Microsoft Visual Studio Experience developing Windows applications , ideally in C# Hands-on hardware debugging and testing experience at component level Strong technical troubleshooting and debugging skills Ability to work both collaboratively and independently Degree in Computing, Electronics, Engineering or another numerate discipline (or equivalent experience) Desirable Experience Experience in any of the following would be highly beneficial: Control theory and implementation of digital control systems Video systems and associated standards Linux-based development environments Experience working with embedded SoC platforms Real-time sensing or closed-loop control applications Why This Embedded Software Engineer Role Stands Out This Embedded Software Engineer position offers far more than pure firmware development. You ll work across both embedded and desktop software, gain exposure to advanced processing platforms, and contribute to products that combine software, control systems and hardware in meaningful ways. It s an opportunity to develop broad technical capability while staying deeply hands-on with the engineering. For engineers who enjoy variety, technical challenge and seeing their software directly influence product performance, this is a role with real substance.

An exciting opportunity has arisen for an experienced and motivated HVAC Estimator to join a well established Service and Maintenance contractor based in Birmingham. Key Roles & Responsibilities: Creation and issuing quotations for HVAC remedial works and projects up to a value of £100k. Processing instructions from client and converting quotations into jobs. Placing orders with suppliers and sub-contractors. For larger works, candidate will be required to manage sub-contractors/specialists and liaise with clients and sites. Creation and issuing of Risk & Method Statements for larger jobs. Liaising daily with engineers, clients and co-ordinators. Experience required; The successful individual will have previous experience in estimating HVAC repairs and small projects. Previous involvement in pricing heating, ventilation, AC, gas and plumbing works. Proficient in computer systems and Microsoft packages such as Outlook, Excel, Word Knowledge of current standards, regulations, Health and Safety legislation and Asbestos Excellent organisation skills and the ability to manage/prioritise work loads Strong organisational skills, with the ability to manage multiple tasks efficiently. The opportunity will offer the successful individual; A competitive salary, dependent on experience 23 days holiday per annum (plus bank holidays and birthday) Bonus incentive scheme Desktop and mobile phone (with fair personal usage) Private Medical Insurance and Life Assurance Scheme Pension scheme Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalised support programmes

IT Field Service Engineer Location: Leeds (LS10) with travel across Yorkshire Salary: £25,000 to £30,000 p.a Contract: Full-time, permanent Hours: Monday to Friday Not all IT support roles are desk-based. If most of your day is spent working through tickets or remote fixes, this will feel like a step away from that. In this role, you are out on site, dealing with issues in person and seeing them through properly rather than passing them on. Travel is part of the role, but it is planned and manageable rather than constant long-distance travel. You will be working mainly on-site across Yorkshire, supporting a range of environments including education and commercial settings. Some days will be reactive support, others more planned installs and maintenance. It gives you a mix of problem-solving, hands-on work and direct interaction with users. The expectation is straightforward. Keep systems running, fix issues properly, and provide a reliable level of support. You are there to fix issues properly, not just apply short-term fixes and move on. What the role looks like day to day: You will travel to client sites, resolve IT issues on site, install equipment and support users directly. You will often be the main point of contact on site, taking ownership of issues and seeing them through to resolution. You will manage your own time and workload, moving between sites as required. What you will be doing: Providing on-site technical support. Diagnosing and resolving hardware, software and network issues. Installing and configuring hardware and software. Supporting and maintaining IT systems. Carrying out system updates, backups and security patching. Managing Active Directory and Group Policy tasks. Maintaining accurate records of support work. Supporting a range of equipment including desktops, laptops, printers and other on-site technology. What they are looking for: A full driving licence and access to your own vehicle is essential. You must be able to pass an enhanced DBS check due to the environments you will be working in. Experience in an IT support or technical support role. At least 2 years experience in a 1st or 2nd line support position. Strong knowledge of Windows, Microsoft systems and Office 365 or Google environments. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, switches and routers. Experience with Active Directory and Group Policy. Confident troubleshooting hardware and software issues. Comfortable working with ticketing systems and logging support activity. Clear communication skills when dealing with both technical and non-technical users. Able to manage your own workload and work independently. Experience with printers and basic Apple device support is useful. This role suits someone who is practical, self-motivated and prefers a hands-on IT position with variety rather than being based in one place. What you get: A starting salary of £25,000 to £30,000 depending on experience. Company pension. Ongoing training and support for certifications. Opportunity to develop your technical skills across a range of environments. Varied, field-based role. Long-term opportunity within a growing IT provider. For more information, please get in touch with our Sheffield Team on (phone number removed). Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer.

Deskside Technician We are looking for an experienced Deskside Technician to provide hardware and software support both remotely and on-site, ensuring services are delivered in line with agreed Service Level Agreements (SLAs). This role requires flexibility, with core hours spent supporting users across customer environments. Key Responsibilities Replace desktops, laptops, and monitors on a like-for-like basis to minimise user disruption Perform break-fix support across all desktop equipment Carry out IMAC (Install, Move, Add, Change) activities Manage and complete assigned tickets, maintaining regular communication with scheduling teams Diagnose and resolve technical issues using available tools and expertise Deliver timely, high-quality solutions while keeping users informed and escalating where necessary Follow documented procedures and maintain accurate, up-to-date records Support additional tasks and ad hoc assignments as required Adhere to health & safety policies and relevant compliance standards Remain vigilant to security risks and follow reporting procedures where needed Skills & Knowledge Strong PC literacy with a solid understanding of Windows operating systems Experience supporting Microsoft Office Suite (including Visio/Project) Knowledge of desktop/laptop hardware (keyboards, memory, hard drives, etc.) Familiarity with Active Directory (desirable) Understanding of networks, troubleshooting, and network builds Experience with printer setup/configuration Exposure to VPN support and remote working environments Knowledge of mobile devices including iPads and Windows tablets Strong troubleshooting and problem-solving skills Experience Required Minimum 2 years experience in an IT engineering/support role Proven ability to diagnose and repair desktops and laptops Good understanding of networks and Windows environments Relevant accreditations are desirable Personal Attributes Strong customer service and communication skills Team player with a flexible and cooperative approach High attention to detail and strong organisational skills Ability to work under pressure and manage time effectively Professional, tactful, and reliable Working Environment This is primarily a site-based role supporting customer locations, with additional remote support responsibilities. There may also be a requirement to travel between nearby sites within a campus-style environment. ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

IT Support Engineer 6 month contract MUST Live in GIBRALTAR! Role Overview VIQU IT are currently looking for an IT Support Engineer who will be responsible for maintaining the stability and day-to-day performance of tombola s IT systems. Working within the IT Services team, you will provide responsive technical support across infrastructure, applications, and end-user environments. This role requires a structured and analytical approach to problem-solving, with the ability to manage competing priorities in a fast-moving, high-availability environment. You will collaborate closely with technical teams across the business to ensure reliable service delivery, operational continuity, and continuous improvement of systems and processes. For this role you must currently live or have available accommodation in Gibraltar. IT Support Engineers Key Responsibilities Provide hands-on support across end-user computing, applications, and core IT infrastructure, ensuring consistent service availability. Manage user lifecycle activities including onboarding, offboarding, access provisioning, and device setup for Windows and macOS environments. Support and maintain desktop estates, including hardware deployment, secure imaging, patching, and vulnerability management. Administer and support core IT services such as Microsoft 365, identity platforms, AV systems, and collaboration tools. Work with infrastructure and development teams to troubleshoot incidents, support projects, and improve system performance and reliability. Contribute to IT operational processes including backups, asset management, service continuity, and ongoing process improvement initiatives. IT Support Engineer Essential Skills Strong experience supporting Windows and macOS desktop environments Familiarity with AV and video conferencing technologies Experience with Microsoft Intune, Autopilot, and endpoint device management Understanding of user provisioning, access control, and identity management Knowledge of patching and vulnerability management for endpoints and applications Basic Microsoft Exchange and Active Directory support experience Familiarity with Microsoft Entra ID and identity lifecycle management IT Support Engineer s Experience Required Background in a 1st or 2nd line IT support role Experience supporting both Windows and Apple device ecosystems Working within a domain-managed environment Supporting Microsoft 365 and end-user business applications Exposure to AV systems and conferencing technologies Experience with virtualised environments and enterprise hardware support To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Phoebe Thompson, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at VIQU IT Recruitment on LinkedIn, and

We are working alongside a vibrant digital agency who provide a range of software, hardware, and hosting solutions to clients across the UK. They have been going through a period of rapid growth and have a large ongoing demand for continued support services. The role of IT Support engineer is a varied you will be providing technical support via email, phone or face to face on a client site, you will experience a of diverse technology stack where no two days will be the same. Key Skills Full UK driving licence Customer service experience, Able to provide a high standard of customer service Knowledge of Microsoft server and desktop operating systems Basic networks diagnostics and troubleshooting skills Have commercial experience working with Azure Remote access VPN Setup Experience with Microsoft office 365 administration Exemplary telephone manner Beneficial skills Microsoft certifications Knowledge of VMWare & Hyper-V deployment WAN, LAN, WLAN, NAT, Firewalls MS Exchange (Apply online only) administration Previous experience working in an agency or MSP Telephony administration exposure. If you are interested in this role and have the skills required, please contact (phone number removed) or send your CV to (url removed). Please note this role is office based and candidates must be able to commute to the office on a daily basis and occasional travel to customer sites as required by their employer. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Network & Infrastructure Engineer Are you a Network Engineer who enjoys working across both infrastructure and cloud technologies? Do you like solving complex technical problems across networking, servers and desktop environments? Would you like a role with flexible working, early Friday finishes and a mix of project and support work? What's in it for you? Basic salary - 35,000 to 45,000 Overtime and uplifts when working onsite 25 days holiday plus bank holidays, rising to 28 days over time Hybrid working with flexible start and finish times 12pm finish on a Friday What will you be doing? Managing and supporting network infrastructure including Cisco switching, routing and FortiGate firewalls Configuring and maintaining Layer 2/3 networking, VLANs, VPNs, routing protocols and SD-WAN technologies Supporting Microsoft Azure environments including virtual machines, virtual networks and identity management Managing Windows Server infrastructure including Active Directory, DNS, DHCP and virtualisation platforms Supporting desktop environments across Windows operating systems, deployments and lifecycle management Maintaining monitoring systems, backups, patching and server hardening activities Troubleshooting infrastructure, networking and SQL Server related issues Producing technical documentation, architecture diagrams and maintaining knowledge bases Where you'll be doing it? You'll be joining a well-established engineering and technology business delivering automation, control and infrastructure solutions across highly regulated and technically demanding industries. They work on a broad range of projects covering networking, industrial infrastructure, cloud technologies and critical systems support, with a strong focus on collaboration, flexibility and technical development. What you'll need Strong networking knowledge including VLANs, STP, OSPF, EIGRP, NAT, IPSec VPN and Inter-VLAN routing Experience with Cisco routers and switches and FortiGate firewalls Knowledge of SD-WAN, FortiManager and FortiAnalyzer Experience supporting Microsoft Azure environments including Azure AD, IAM and Virtual Networks Strong Windows Server administration experience including Active Directory, Group Policy, DNS and DHCP Experience with Hyper-V and/or VMware virtualisation technologies PowerShell scripting and automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.

Join a growing Yorkshire MSP where you ll support varied clients, work across Microsoft environments and keep building your technical skills. IT Support Engineer (1st/2nd Line) Heckmondwike, West Yorkshire, WF16 0LS £26,000 to £31,000 per annum, depending on experience Full-time Permanent ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting. Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered. What s on offer £26,000 to £31,000 salary full-time permanent role varied MSP environment exposure to different technologies and client sites supportive, close-knit team technical development opportunities immediate start available, with notice periods accommodated What you ll be doing managing support calls and service tickets resolving 1st and 2nd line IT issues supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11 carrying out routine server and desktop maintenance supporting client projects maintaining service levels and client documentation delivering clear, professional customer service What we re looking for You should ideally have 3 to 4 years experience in IT support , with the confidence to support clients professionally and solve technical issues across varied environments. Essential skills include: Microsoft 365 Active Directory and Group Policy Windows Server and Windows 11 networking fundamentals, including routers and switches strong customer service skills good attention to detail and organisation Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful. Why join ISL Technology? ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. You ll join a close-knit team that values collaboration, technical development and delivering excellent customer service. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience. Apply now If you re an experienced IT Support Engineer looking for your next role, apply today. Applicants must be eligible to work in the UK. Recruitment agencies need not apply. Alternative job titles may include 1st Line Support Engineer, 2nd Line Support Engineer, IT Support Technician, Service Desk Engineer, Helpdesk Engineer, Desktop Support Engineer, Technical Support Engineer, MSP Support Engineer or IT Technician.

Baltic Recruitment are delighted to be continuing our partnership with OsecoElfab, a global manufacturer specialising in engineered rupture discs and explosion venting solutions for high-hazard industrial environments to assist with their search for a IT Support Technician(2nd/3rd Line). Overall Purpose: You will serve as a catalyst for change, driving the implementation of new digital solutions across the organization. In this role, you will take a hands-on approach to providing technical support for client-side devices and software, while also having the opportunity to engage with network infrastructure components like switches and servers. By leading projects and fostering user engagement, you will contribute to enhancing user experiences and the overall technological landscape. This role includes a combination of higher-level technical support and basic Tier I responsibilities. The technician will be responsible for troubleshooting, supporting, and configuring various IT systems while ensuring the smooth operation of day-to-day IT functions. You will also contribute to the ongoing improvement of IT processes and solutions, handling everything past Tier I up to Tier III for support. Key Duties: Provide Tier II / Tier III technical support across multiple departments. Perform both basic Tier I and more advanced troubleshooting to resolve IT-related issues. Administer and support systems, including Active Directory, domain trusts, SharePoint, and network infrastructure. Handle desktop, server, wireless, and network-related issues, ensuring system uptime and performance. Assist in imaging and deployment of desktops, laptops, and other devices. Collaborate with cross-functional teams to ensure seamless IT operations and user satisfaction. Create and maintain documentation for IT procedures and systems. Participate in projects to implement new technologies and improve current systems, including virtualization technologies. Train junior staff on IT processes and tools as needed. Manage incidents, service requests, and changes using the company's helpdesk system. Key Requirements: Proven experience in a Tier II or Tier III support role. Strong knowledge of Active Directory, including domain trusts and group policies. Proficiency with network troubleshooting and administration, including wireless technologies. Proficiency in server log monitoring to ensure proactive maintenance and troubleshooting. Experience in desktop and laptop imaging solutions (no specific tool required, training will be provided). Proficiency in managing and supporting Microsoft technologies, including SharePoint. Ability to manage multiple priorities, tasks, and incidents while maintaining attention to detail. Familiarity with VMware virtualization. Excellent communication and problem-solving skills. The Package: Competitive salary on offer, depending on level of experience. 37.5 hours per week, Monday-Friday. Company pension scheme. Private health care. Life assurance. Quarterly bonus scheme potential. Additional benefits.

Desktop Support Engineer Package: £30,000 + circa £500 per month on-call allowance + circa 10% bonus Benefits : 9% pension contribution + private medical Hours: 37 hours per week between 8am 6pm Monday to Friday Location: Sunderland (Office-Based) My client is a rapidly growing FTSE international organisation offering a range of solutions to the global Professional Services sector click apply for full job details

Vacancy job title: Project Manager - Strategic Remote Access Start Date: ASAP Contract: 3 months (possibility of extension) Location: London (Hybrid) Job description: We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations. The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments. Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints. Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements. Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making. Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation. Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts. Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined. Drive continuous improvement across remote access processes, tooling, and user experience. Essential Skills and Experience Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises. Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations. Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns. Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present. Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns. FMCG or retail experience, ideally within supermarket or high volume store environments. Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders. Prince2, PMP, or equivalent project management accreditation. Excellent communication skills, with the ability to translate technical concepts for non technical audiences. Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams. Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments. Desirable Skills Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments. Familiarity with Entra ID, conditional access, and device compliance frameworks. Knowledge of network segmentation, zero trust principles, and secure access architecture. Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of data governance, compliance, and audit requirements in regulated or retail environments. Exposure to automation, scripting, or API driven configuration for remote access platforms. Experience working with third party managed service providers in large scale technology programmes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Your new role Responsible for the adoption and use of information and digital technology, you will be part of a team that is responsible for the effective operation, support, and maintenance of existing operational technology systems, including technology infrastructure (e.g. servers, databases, networks) and end-user devices (e.g. desktop PC's, smartphones, tablets). You will also be responsible for the network infrastructure, including the provision of telephony, local and national network access: all of which are required to deliver and support properly engineered IT services and products essential to meeting the needs of the company. What you'll need to succeed Essential Skills and knowledge: Cloud Networking Skills (AWS or Azure) HP / Aruba switches knowledge essential Fortinet / Firewalls / migration experience essential Routing/Switching and Firewall Expertise ITIL understanding Network technology and telephony expertise Must have proven experience and ability to: Manage and support a variety of network services technology Maintain standards for security of information Dealing and responding to complaints Must be able to be SC cleared What you'll get in return Lucrative Pension Package Generous Holiday Package Extensive Benefits Package What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)