scrumconnect ltd
City, Newcastle Upon Tyne
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. We value curiosity, creativity, and collaboration, and we are passionate about building solutions that matter. About the Role We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams to design and refine services that meet user needs and organisational goals. Key Responsibilities Design holistic, user-centred experiences across products, systems, services, applications, devices, and employee journeys Conduct user research to understand behaviours, needs, and pain points, translating insights into actionable design solutions Develop service design concepts, prototypes, journey maps, and wireframes to enhance usability and user satisfaction Iterate and refine designs based on user feedback, usability testing, and evaluation findings Collaborate with cross-functional teams (design, development, delivery) to communicate and advocate design decisions Explore alternative design solutions and assess trade-offs to support strategic decisions Apply established design methods, tools, and frameworks to deliver effective user interactions Contribute to broader UX and service design initiatives across the organisation Technical Skills & Expertise Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or similar Understanding of visual design principles, branding guidelines, and accessibility standards (WCAG 2.1) Familiarity with usability testing, A/B testing, and user research methodologies Basic understanding of Front End technologies (HTML/CSS) is desirable Requirements Minimum 6 years of experience in UX or service design (SFIA Level 3/4 with capability to operate at SFIA Level 5) Strong portfolio demonstrating service design work, including journey maps, prototypes, and wireframes Excellent communication, stakeholder management, and collaboration skills Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field Ability to work independently and within multidisciplinary teams Desirable Skills Experience with design systems, style guides, and visual design tools Knowledge of emerging technologies such as AR/VR and voice interfaces SFIA or UX-related certifications Participation in design thinking workshops or UX communities Familiarity with tools like Jira, Trello, or Asana Diversity & Inclusion at Scrumconnect At Scrumconnect, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We actively encourage applications from individuals of all backgrounds, abilities, and experiences. We are proud to be a Disability Confident Employer and ensure our recruitment process and workplace are accessible and inclusive for all.
About Scrumconnect At Scrumconnect, we are a people-first digital consultancy partnering with government and private sector clients to design and deliver user-centred digital services that make a real difference. Our multidisciplinary teams collaborate to solve complex challenges, create inclusive digital experiences, and improve public services for everyone. We value curiosity, creativity, and collaboration, and we are passionate about building solutions that matter. About the Role We are seeking an experienced Service Designer to create user-centred services that deliver meaningful, efficient, and accessible experiences across both digital and physical touchpoints. This role involves working closely with multidisciplinary teams to design and refine services that meet user needs and organisational goals. Key Responsibilities Design holistic, user-centred experiences across products, systems, services, applications, devices, and employee journeys Conduct user research to understand behaviours, needs, and pain points, translating insights into actionable design solutions Develop service design concepts, prototypes, journey maps, and wireframes to enhance usability and user satisfaction Iterate and refine designs based on user feedback, usability testing, and evaluation findings Collaborate with cross-functional teams (design, development, delivery) to communicate and advocate design decisions Explore alternative design solutions and assess trade-offs to support strategic decisions Apply established design methods, tools, and frameworks to deliver effective user interactions Contribute to broader UX and service design initiatives across the organisation Technical Skills & Expertise Strong proficiency in service design, user-centred design principles, human-computer interaction, and usability engineering Experience with design and prototyping tools such as Figma, Sketch, Adobe XD, Axure, InVision, Framer, or similar Understanding of visual design principles, branding guidelines, and accessibility standards (WCAG 2.1) Familiarity with usability testing, A/B testing, and user research methodologies Basic understanding of Front End technologies (HTML/CSS) is desirable Requirements Minimum 6 years of experience in UX or service design (SFIA Level 3/4 with capability to operate at SFIA Level 5) Strong portfolio demonstrating service design work, including journey maps, prototypes, and wireframes Excellent communication, stakeholder management, and collaboration skills Bachelor's degree in Design, Human-Computer Interaction, Psychology, or a related field Ability to work independently and within multidisciplinary teams Desirable Skills Experience with design systems, style guides, and visual design tools Knowledge of emerging technologies such as AR/VR and voice interfaces SFIA or UX-related certifications Participation in design thinking workshops or UX communities Familiarity with tools like Jira, Trello, or Asana Diversity & Inclusion at Scrumconnect At Scrumconnect, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We actively encourage applications from individuals of all backgrounds, abilities, and experiences. We are proud to be a Disability Confident Employer and ensure our recruitment process and workplace are accessible and inclusive for all.
Opus Recruitment Solutions
Newcastle Upon Tyne, Tyne And Wear
Test Engineer (Data & Automation) Overview We are seeking an experienced Test Engineer to support the delivery of high-quality data and application solutions. This role focuses on automation, data validation, and production analysis within a modern cloud-based environment. You will play a key role in ensuring system reliability, improving testing frameworks, and driving best practices across engineering teams. This is a collaborative position requiring strong technical expertise, analytical thinking, and the ability to mentor others while working across complex data platforms. Key Responsibilities Design, develop, and maintain automated test frameworks to improve testing efficiency and coverage Analyse and interpret test results, identifying risks, issues, and areas for improvement Produce clear reports on testing activities, outcomes, and associated risks Automate data validation and application testing processes across distributed systems Investigate production issues using data analysis to identify root causes Work with orchestration tools (e.g., Apache Airflow) to monitor workflows and troubleshoot failures Validate data using tools such as Jupyter Notebooks and Amazon Athena Analyse data across multiple formats to ensure integrity and correctness of new functionality Support CI/CD practices using Git-based workflows and pipeline automation Participate in infrastructure and deployment activities, including containerisation and Infrastructure as Code Collaborate with cross-functional teams to translate business requirements into testable solutions Mentor and guide team members on testing methodologies and best practices Key Skills & Experience Technical Skills Proficiency in Python, SQL, and at least one additional programming language (e.g., Java) Experience with scripting languages such as Bash Strong understanding of automated testing frameworks and methodologies Hands-on experience with Apache Airflow and log analysis Familiarity with data processing tools such as Apache Spark Experience working with cloud platforms and services, including: Monitoring and logging tools Storage and data services Compute and container services Experience with CI/CD pipelines and version control systems (e.g., GitLab) Knowledge of Infrastructure as Code (e.g., Terraform) Familiarity with Docker and containerised environments Data & Analytics Strong data analysis skills, including working with structured and semi-structured data Experience validating and querying data using tools such as Athena and notebooks Understanding of data modelling concepts, including dimensional models and slowly changing dimensions Ability to generate realistic test data for various scenarios Additional Knowledge Understanding of distributed data platforms and big data environments (e.g., EMR) Knowledge of encryption principles (client-side and server-side) Awareness of production system monitoring and incident analysis Soft Skills Strong analytical and problem-solving abilities Excellent communication skills, with the ability to present findings clearly Proactive approach to identifying and mitigating risks Ability to mentor and support less experienced team members Collaborative mindset with experience working in agile delivery environments Working Arrangements UK-based role with flexible location Occasional travel required for team collaboration sessions and workshops
Test Engineer (Data & Automation) Overview We are seeking an experienced Test Engineer to support the delivery of high-quality data and application solutions. This role focuses on automation, data validation, and production analysis within a modern cloud-based environment. You will play a key role in ensuring system reliability, improving testing frameworks, and driving best practices across engineering teams. This is a collaborative position requiring strong technical expertise, analytical thinking, and the ability to mentor others while working across complex data platforms. Key Responsibilities Design, develop, and maintain automated test frameworks to improve testing efficiency and coverage Analyse and interpret test results, identifying risks, issues, and areas for improvement Produce clear reports on testing activities, outcomes, and associated risks Automate data validation and application testing processes across distributed systems Investigate production issues using data analysis to identify root causes Work with orchestration tools (e.g., Apache Airflow) to monitor workflows and troubleshoot failures Validate data using tools such as Jupyter Notebooks and Amazon Athena Analyse data across multiple formats to ensure integrity and correctness of new functionality Support CI/CD practices using Git-based workflows and pipeline automation Participate in infrastructure and deployment activities, including containerisation and Infrastructure as Code Collaborate with cross-functional teams to translate business requirements into testable solutions Mentor and guide team members on testing methodologies and best practices Key Skills & Experience Technical Skills Proficiency in Python, SQL, and at least one additional programming language (e.g., Java) Experience with scripting languages such as Bash Strong understanding of automated testing frameworks and methodologies Hands-on experience with Apache Airflow and log analysis Familiarity with data processing tools such as Apache Spark Experience working with cloud platforms and services, including: Monitoring and logging tools Storage and data services Compute and container services Experience with CI/CD pipelines and version control systems (e.g., GitLab) Knowledge of Infrastructure as Code (e.g., Terraform) Familiarity with Docker and containerised environments Data & Analytics Strong data analysis skills, including working with structured and semi-structured data Experience validating and querying data using tools such as Athena and notebooks Understanding of data modelling concepts, including dimensional models and slowly changing dimensions Ability to generate realistic test data for various scenarios Additional Knowledge Understanding of distributed data platforms and big data environments (e.g., EMR) Knowledge of encryption principles (client-side and server-side) Awareness of production system monitoring and incident analysis Soft Skills Strong analytical and problem-solving abilities Excellent communication skills, with the ability to present findings clearly Proactive approach to identifying and mitigating risks Ability to mentor and support less experienced team members Collaborative mindset with experience working in agile delivery environments Working Arrangements UK-based role with flexible location Occasional travel required for team collaboration sessions and workshops
