2144 jobs found

Our client is a fully Independent Chartered Financial Advisory firm based in Newcastle, who have a passion for Financial Planning and providing impartial expert advice across Financial Planning, Wealth Management, Pensions & Retirement Planning and Inheritance Tax. We are urgently seeking a Paraplanner to join an existing team providing Paraplanning support to a number of Advisers within the Business, this role can either be office based, hybrid, or remote working. You will work closely with the Advisory team to design, develop, and implement comprehensive financial plans that exceed clients' expectations. Specifically you will be responsible for: Preparing analysis of client s existing portfolio Provision of technical support to Advisers Completing calculations (i.e., income tax, IHT, Capital Gains Tax, Lifetime Allowance, Pension Annual Allowance, Carry Forward, Chargeable Gains, Cashflow Modelling etc.) Working closely with the Adviser to research and formulate appropriate advice Preparation of Recommendation Reports and supplementary documentation Adherence to compliance procedures, core values and high standards of client service Regular liaison with product providers, account managers and clients Develop and maintain knowledge and understanding of financial products and markets to meet regulatory requirements and personal development needs Ideally we are seeking a fully qualified and experienced Paraplanner for this role whom has c3-4 years experience working as a Paraplanner, however we will consider candidates whom are partially through completing their Diploma as long as you have some hands on experience within Paraplanning and / or Report Writing. A great salary and working environment is offered along with a great benefits structure as below: A full-time position Up-to £40,000 gross per annum (depending upon experience level) 25 days holiday entitlement + bank holidays Annual pay review with performance linked pay increases 9-5.30pm, access to flexible working hours when required, and remote working possible Reach your career goals with outstanding training and progression, including internal and external training programmes up to Adviser Full sponsorship for financial advice qualifications Study days for relevant examinations Company social events

Artis HR are currently supporting a leading professional services organisation with the recruitment of an experienced HR Advisor to join their established and highly regarded HR team on an initial 6 month fixed term contract. This is a fantastic opportunity for an ambitious and commercially minded HR professional looking for a varied generalist role within a collaborative and supportive environment. The successful candidate will work closely with managers and stakeholders across the business, providing high quality HR advice and support across a broad range of people matters. The role would particularly suit candidates with experience gained within professional services or financial services environments who are comfortable operating in fast-paced, stakeholder-led businesses. Key responsibilities will include: -Providing pragmatic and commercially focused HR advice to managers and employees -Supporting on employee relations matters including performance management, absence management and disciplinary/grievance cases -Advising on employment legislation and HR best practice -Supporting recruitment, talent and employee development initiatives -Building strong relationships with stakeholders across multiple business areas -Assisting with HR reporting, trends analysis and HR projects -Working collaboratively with wider HR teams to ensure a seamless employee experience -Championing continuous improvement and contributing to ongoing HR initiatives The successful candidate will have: -Proven experience in a HR Advisor/generalist HR role -Experience within professional services or financial services highly desirable -Strong ER knowledge and understanding of UK employment law -Excellent communication and stakeholder management skills -The ability to manage multiple priorities in a busy environment -A proactive, solutions-focused and collaborative approach -CIPD qualification or working towards desirable -Availability to start immediately or at very short notice This role offers hybrid working with 2 days per week based in the office. Whilst we aim to respond to all applications, due to the volume of applications received this may not always be possible. We may contact you via phone or email to request further information in support of your application. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed)

Cloud Infra Engg- GCP Location: Remote Team: Performance Optimization Squad About the Role Want to make a multi-million-dollar impact on one of the world's largest Kubernetes fleets? We are looking for a hands-on Cloud Efficiency Engineer to join our Core Infrastructure team. This isn't a reporting or advisory role. You will be directly optimizing our massive, JVM-heavy infrastructure-tuning autoscalers, profiling services, and finding the perfect balance between peak reliability and cloud cost efficiency. What You'll Do Optimize GKE at Scale: Hands-on rightsizing of massive Kubernetes workloads and advanced autoscaler tuning. Profile JVM Services: Deep-dive into Java performance, interpret GC logs, and tune heap/thread configurations to maximize efficiency. Drive Financial Impact: Translate cloud pricing models and scheduling decisions into tangible, multi-million-dollar savings. Navigate Trade-offs: Masterfully balance infrastructure reliability with aggressive cost optimization. What We're Looking For 5+ years of experience in cloud infrastructure with a proven, hands-on track record in resource efficiency (not just monitoring). Deep Cloud & K8s expertise: Strong knowledge of GCP/GKE (or equivalent AWS/Azure depth with a willingness to switch). Strong Java/JVM skills: Ability to profile services, debug resource contention, and optimize runtime configurations. Proven results: You have personally implemented cost-optimization initiatives that delivered measurable savings in a cloud-native environment. Quick Perks Highly competitive salary, equity, and premium benefits. Flexible work policy (work from home or the office). Massively scalable tech stack with real engineering autonomy. Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Senior Business Development Manager - Fund Services Own your market. Build your brand. Win new business. A highly respected fund services provider is hiring a new business-focused Senior BDM to drive growth across fund administration, AIFM, and related services . This is a pure hunter role with full autonomy - ideal for someone who thrives on opening doors, building relationships, and converting opportunities. What You'll Do Drive new business growth across fund admin / AIFM services Build and execute your own go-to-market approach Develop a strong network of fund managers, advisors & intermediaries Represent the business at industry events, conferences & client meetings Lead pitches, RFPs, and complex sales cycles from origin to close What You Bring Proven new business track record in fund services, fund administration or AIFM Strong industry network and relationship-building capability Entrepreneurial mindset - comfortable with autonomy and ownership Skilled at navigating long, consultative sales processes Why Join? Highly collaborative, low-ego culture with strong internal support Backed by an experienced and well-regarded senior leadership team Real opportunity to shape go-to-market strategy and make your mark Established reputation with strong foundations to accelerate growth If you're a well-connected BD professional hungry to build and win in the fund services space, this is your move.

R&D Tax Manager Location: Derby, United Kingdom Working Pattern: Hybrid - minimum 2 days in office Benefits: Quarterly team bonus, annual profit share bonus, pension, 4x salary death in service, training and development support, tech scheme, savings club, 24/7 GP, 25 days holiday plus bank holidays and Christmas shutdown About the Role An established and growing specialist advisory firm is looking to appoint a qualified R&D Tax Manager to support the continued development of its R&D tax function. This is a varied role suited to a technically strong R&D tax professional who is confident managing claims, advising clients, supporting internal processes and contributing to strong client relationships. The successful candidate will work alongside existing Tax Managers and senior colleagues, helping to deliver high-quality, compliant R&D tax work while also supporting the development of Tax Assistants as the team continues to grow. The role requires someone who combines technical credibility with a polished, client-facing approach. You will be comfortable speaking with business owners, finance teams and technical stakeholders, able to explain the R&D scheme clearly, and confident identifying opportunities to add value through excellent client service. Key Responsibilities Manage the end-to-end delivery of R&D tax claims, including scoping, eligibility assessment, technical interviews, costing, report writing, submission support and enquiry readiness Review and prepare robust technical narratives and cost methodologies in line with current HMRC guidance and best practice Interpret R&D tax legislation and guidance, ensuring clients receive clear, accurate and commercially practical advice Work closely with clients to understand their projects, technical challenges, qualifying activity and supporting evidence Support the management of client portfolios, ensuring claims progress efficiently and deadlines are met Work collaboratively with other Tax Managers, Tax Assistants and wider internal teams to deliver a consistent, high-quality client experience Help mentor and support Tax Assistants as the team grows, reviewing work and providing guidance where required Identify opportunities to deepen client relationships and support future growth through excellent service and commercially aware conversations Uphold high standards of compliance, professionalism, accountability and client care across all areas of the role Skills & Experience Required Strong technical knowledge of R&D tax relief and current HMRC expectations Proven experience managing R&D tax claims from initial assessment through to submission Ability to produce clear, well-structured technical reports and supporting claim documentation Confident client-facing communication skills, with the ability to speak credibly with finance, technical and senior business stakeholders Strong attention to detail and a disciplined approach to compliance, evidence gathering and record keeping Commercially minded, with the ability to build trust, spot opportunities and support long-term client relationships Collaborative team player who can work effectively alongside managers and support junior team members Professional, proactive and standards-driven, with a positive approach to continuous improvement The Person The ideal candidate will be technically capable, commercially aware and confident in a client-facing environment. They will bring credibility, professionalism and energy to the role, with the ability to balance high-quality R&D tax delivery with strong relationship management. This position would suit someone who enjoys being close to clients, takes pride in producing defensible and compliant work, and wants to play an important role in a growing team where standards, service and accountability are key.

Our ClientAre you a strategic HR leader ready to build, shape, and influence a people function from the ground up?We are partnering with a fast-growing, customer-focused organisation seeking a Human Resources Manager to lead its people strategy during an exciting phase of expansion and transformation.The opportunityThis is a high-impact, stand-alone leadership role with significant scope to grow and evolve. Reporting directly to the Managing Director, you will: Design and deliver a commercially focused HR strategy Build a people-first culture aligned with organisational growth Establish and lead learning & development initiatives Drive performance, engagement, and retention Act as a trusted advisor to senior leaders and operational teamsYou'll have the autonomy to shape the function, influence decision-making, and embed best-in-class HR practices across the organisation.What You'll Bring Proven experience building or scaling an HR function Strong employee relations expertise in complex environments A track record of influencing senior stakeholders Excellent communication, coaching, and decision-making skills The ability to balance strategic thinking with hands-on delivery Experience in fast-paced or high-growth businessesContactIf you are commercially minded HR leader who thrives in dynamic, evolving environments please get in touch.Shona - /

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Job Title Audit Assistant Manager Not-for-Profit Location London Salary £58,000 - £64,000 Our client, a Top 15 accountancy firm, is looking to appoint an Audit Assistant Manager to join their specialist Non-Profit team in London. You'll be joining a collaborative and highly respected team, working closely with Partners and Directors to deliver audit, accounting, and advisory services to a broad portfolio of non-profit clients including charities, education providers, and membership organisations. This role offers a strong balance of client-facing responsibility, team leadership, and technical exposure, making it an excellent opportunity for an experienced Audit Senior or Supervisor looking to take the next step into management. What you will be doing as an Audit Assistant Manager - Not-for-Profit Managing a portfolio of non-profit clients including charities, schools, academies, and other organisations Leading audits from planning through to completion, ensuring deadlines and budgets are met Reviewing audit files, statutory accounts, and team output to a high technical standard Supervising, coaching, and developing junior team members and seniors Acting as a key point of contact for clients, building strong and long-lasting relationships Preparing and reviewing statutory accounts under FRS102 and IFRS Drafting audit findings, recommendations, and client reports for senior stakeholders Supporting Partners and Directors with client delivery, business development, and proposals Assisting with ad hoc advisory projects including benchmarking, management reporting, and sector-specific assignments Attending client meetings, sector events, and contributing to wider team initiatives What you will need to succeed as an Audit Assistant Manager - Not-for-Profit ACA or ACCA qualified (or equivalent) Strong audit experience within practice, including managing audits and supervising teams Experience working with non-profit organisations such as charities, education, or similar sectors Technically strong across key accounting and audit frameworks Confident communicator with the ability to engage with senior stakeholders including Trustees and Governors Strong organisational and project management skills with the ability to manage multiple assignments Proactive and commercially aware mindset with strong problem-solving abilities Experience using systems such as CCH, Xero, QuickBooks, or similar is advantageous but not essential Why join this firm? Competitive salary and benefits package Hybrid working model Strong focus on work-life balance Ongoing training and professional development Exposure to a high-quality and varied client base A people-focused culture with genuine career progression opportunities Support towards further qualifications (e.g. CTA or STEP) What next? The client is keen to start interviewing NOW! So, if you are interested, please apply ASAP! As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Education Recruitment Consultant - Join the Team That's Shaping Futures! £28,000 - £34,000 base salary depending on experience plus £5k to £20k extra in OTE At Protocol Education, we don't just fill jobs-we change lives. We're in the business of connecting passionate educators with the schools that need them most, making a real impact in classrooms across the UK. If you're ambitious, people-focused, and ready to build a career with purpose, this could be the perfect opportunity for you! Why Join Protocol Education? Career that grows with you - Whether you're new to recruitment or an experienced consultant, we offer clear career progression, hands-on training, and regular opportunities for promotion. A supportive team - We work hard, celebrate success, and back each other every step of the way. Make a real difference - Help schools find incredible educators, and help educators find their perfect role. Every placement you make has an impact. Uncapped commission - The harder you work, the more you earn. Simple. Work-life balance - Hybrid working options available once you're established in the role. Perks & rewards - From wellness programs and referral bonuses to incentive prizes and exclusive discounts, we make sure our team feels valued. What You'll Be Doing Building relationships - Connect with schools and educators, understand their needs, and match the right people to the right opportunities. Growing your network - Develop a strong candidate pipeline and expand your client base with expert guidance and support. Becoming a trusted advisor - Engage with school decision-makers and offer tailored recruitment solutions. Keeping up with education trends - Stay informed on what's happening in the sector to provide market-leading insights. Hitting (and exceeding) targets - Drive your own success in a performance-led role where results are rewarded. Who You Are Sales-driven - Whether you've worked in recruitment, sales, or customer service, you thrive in a target-driven environment. ? Vehicle Driver - Applicants must have a full UK Driving License and access to their own vehicle ( Don't worry we pay mileage on your travel to client visits) Confident & people-focused - You love building relationships, talking to people, and making connections. Resilient & ambitious - You're self-motivated, proactive, and eager to learn and grow. Organised & adaptable - You can juggle multiple tasks and stay ahead in a fast-paced setting. Passionate about education - You understand the impact of great teaching (even if you haven't worked in education before). Benefits that actually make a difference Uncapped Commission Structure 28 days' holiday + bank holidays plus an extra day for every year you stay (up to 33) and option to buy up to 5 more days (all pro-rata for part time roles) Enhanced paid family leave (after probation pass) to help new parents and long-term carers Medical cash plan (after probation pass) making contributions towards everyday health costs such as dental, optical and prescriptions Life insurance from day one (up to 4x salary ) PLUS free wellbeing support with access to 24/7 GP, counselling, medical second opinions, physiotherapy and lifestyle coaching Pension contributions from both of us (after 3 months) Discounts access to different options to help your money go further Flexible benefits you choose such as extra holiday, healthcare, bikes, gym, electric cars & Give As You Earn (after probation pass) Learn & grow with us we invest in your development with ongoing learning, training and career growth opportunities Volunteer days 3 paid volunteer days each year, with two dedicated to education Because great people deserve great benefits. By joining Supporting Education Group, you will become part of a community that is dedicated to transforming lives and sustaining communities, where your voice is heard, your ideas are valued, and your individuality is celebrated. Together, we will continue to advance our passion for education and build brighter futures for all. Employment offers are subject to satisfactory vetting checks. These checks will be run in line with the latest guidance and legislation. You will need to already have the right to work in the UK, as we are not able to offer any sponsorship(s) for visa applicants.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Medical/Customer Experience Specialist - (6 month Maternity Cover) Location: Home / Remote Start date : asap Hourly rate: £55,000 per year Duration: 6 months with possible extension to become permanent Hybrid: 3 days per week to visit UK based clinicians and 2 days working from home Key Responsibilities: Build and nurture strong relationships with clinical teams and healthcare providers. Act as a trusted advisor and main point of contact for customers, addressing challenges and providing tailored solutions. Deliver engaging and comprehensive clinical training sessions to ensure clinicians are confident in using our features. Develop and execute initiatives to increase awareness of the importance of regular ear and hearing checks. Conduct regular customer site visits to monitor progress, provide support, and conduct educational workshops. Your Profile: We are looking for a dynamic, self-motivated individual with: A background in clinical healthcare or audiology, with proven experience in delivering effective training. Excellent relationship-building skills, whether over the phone or in-person. The ability to analyse data and draw insights to inform customer strategies. A proactive and solution-focused mindset, capable of thriving in a fast-paced environment. A willingness to travel extensively across the UK, holding a valid UK driving license. Please email your CV to: If you're ready to take on a rewarding challenge and make a real impact in healthcare, we want to hear from you! Apply today to join a vibrant team dedicated to excellence and innovation. This is your chance to be part of something great! We can't wait to meet you! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy tort you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Anderson Knight Recruitment are delighted to be working exclusively with one of our key clients a highly respected and successful CA Firm based in the heart of Glasgow, in their search for a Senior Accountant . This is an exciting opportunity to join a forward-thinking and client-focused firm that continues to grow due to ongoing success and exceptional service delivery. Our client is seeking a fully Qualified Accountant (CA or ACCA) with a strong background in practice who is ready to take the next step in their career. Key Responsibilities: Managing a diverse portfolio of clients across various sectors Preparing and reviewing statutory accounts and financial statements Providing business advisory services and value-add solutions to clients Supporting junior team members through mentorship and review Liaising directly with clients, HMRC, and other third parties Contributing to the development and growth of client relationships Key Requirements: Fully Qualified Accountant (CA or ACCA) A proven track record of working within an accountancy practice Strong technical knowledge of accounting standards and tax Excellent communication and interpersonal skills A proactive, client-centric approach with the ability to build trusted relationships Commercially minded with the ability to identify opportunities to add value Why Apply? Join a successful and growing firm with an excellent reputation Central Glasgow location with modern office space Clear opportunities for progression and personal development Supportive and collaborative working culture Competitive salary and benefits package If you are an experienced Senior Accountant looking to further your career in a supportive and ambitious environment, then please apply using the link below.

Building Regulations Principal Designer - Architect An employee owned, multi-disciplinary consultancy with a track record of working on the UK's largest projects looking for an Architect who is keen to move into a Building Regulations Principal Designer role. As a Building Regulations Principal Designer, you will lead on project delivery across a range of projects, across a variety of sectors. Using your experience as an Architect to ensure compliance with the Building Safety Act 2022 and Building Regulations at the early design stages. The role would suit an Architect with a strong understanding of the Building Regulations and Building Safety Act, and a keen interest in moving into a Building Regulations Principal Designer role. The Role The successful Architect will act as a Building Regulations Principal Designer and will be heavily involved in ensuring compliance with Building Regulations and managing building safety risks at early design stages, whilst also leading on all Building Regulations duty holder responsibilities. You will coordinate design teams, maintain the golden thread of information, and ensure compliance is clearly demonstrated. The role will require clear communication skills to ensure the handover to the Principal Contractor is as effective and smooth as possible. The Person The successful Architect will have a keen interest in acting as a Building Regulations Principal Designer. You will have a strong understanding of the Building Regulations, Building Safety Act, and duty holder responsibilities, with a keen eye for identifying and managing risk at early design stages. You will be an ARB-registered/RIBA-registered Architect. In Return The salary and package are negotiable depending on your experience, qualifications, and ability, but as a guide: Up to 55,000 per annum Remote working Car allowance Generous bonus scheme Pension contribution Season ticket loan Gold standard healthcare scheme Gym membership If you are an Architect and are considering options currently, please contact Bex Ellinger on (phone number removed) CDM / Principal Designer / Construction / NEBOSH / IOSH / Tech IOSH / Health and Safety / Architecture / CertIOSH / ARB / CMIOSH / APS / IMaPS / AaPS / CMaPS / CDM Consultant / CDM Advisor / RIBA / Design Safety / Architecture / Construction H&S / Architecture / Architect /Architectural Technician / Architectural Assistant / Architectural Designer / Architectural Technologist / ARB Registered / RIBA Registered / Design Risk Management

Senior Paraplanner - Reading (Hybrid) Salary: £55,000 + benefits A well-established and highly regarded financial planning firm is seeking an experienced Senior Paraplanner to join its growing team. This is an excellent opportunity for a technically strong paraplanner who enjoys working in a collaborative environment and wants to play a key role in delivering high-quality financial planning advice to clients. The position offers the chance to work closely with Financial Planning Consultants, provide technical expertise, and mentor junior team members, with potential longer-term progression into an Advisory/Consultant role through a structured development pathway. The Role As a Senior Paraplanner, you will support Financial Planning Consultants by delivering high-quality technical analysis and suitability reports, ensuring advice is accurate, compliant and tailored to client objectives. Key responsibilities include: Producing clear, high-quality technical suitability reports in a timely manner Reviewing client files to understand objectives and identify key financial planning considerations Analysing existing pensions, investments and protection arrangements Undertaking whole-of-market research across investments, pensions and protection products Interpreting risk analysis and assessing the suitability of recommendations Providing technical, research and administrative support to the advisory team Communicating effectively with Consultants and Client Support teams regarding reports and recommendations Maintaining accurate client records and tasks within back-office systems Attending client meetings alongside Consultants where required Senior Level Responsibilities In addition to core paraplanning duties, you will also: Mentor and support trainee or junior paraplanners Assist with technical checking and quality assurance of paraplanning reports Support complex financial planning work including cashflow modelling and technical calculations Contribute to internal projects aimed at improving efficiency and client service delivery Participate in team meetings and collaborate on wider business initiatives About You The ideal candidate will have strong technical knowledge and experience in a paraplanning role within an IFA or financial planning environment. Essential: Diploma qualified (Level 4) Experience writing detailed suitability reports Previous experience within an IFA/Financial Planning firm Strong technical knowledge of pensions, investments and protection Experience conducting research using industry tools Excellent written communication skills and strong attention to detail Strong organisational and prioritisation skills Desirable: Chartered status or working towards it Minimum 3+ years in a technical paraplanning role Experience mentoring junior paraplanners Experience with cashflow modelling Knowledge of Intelliflo Office and research tools such as Financial Express Analytics or Iress What's on Offer Competitive salary and benefits package Hybrid working arrangement - 3 days in the office - 2 days from home Supportive, collaborative paraplanning team Structured career progression, including potential path to Financial Planner/Consultant Ongoing professional development and CPD support If you are an experienced paraplanner looking to step into a senior role with genuine progression opportunities, we would welcome your application.

Employed Financial Adviser - Premium Clients Provided Accelerate Your Earnings & Influence with a High-Growth Wealth Management Practice Henley-on-Thames Up to £70,000 Basic + Uncapped Bonus Structure (OTE £100k+) + Exceptional Benefits Step Into a High-Value Client Bank and Build a Powerful Advisory Career An ambitious, fast-scaling wealth management practice is searching for a commercially driven, diploma-qualified Financial Adviser ready to elevate their career to the next level. Since launching in 2017, the firm has grown rapidly to oversee more than £130m in client assets, earning an outstanding reputation for delivering sophisticated, relationship-led financial planning to affluent individuals, families, and professionals. Now entering an exciting new phase of expansion - including the launch of a new office and continued regional growth - the business is offering a rare opportunity to inherit a substantial, revenue-generating client portfolio from day one while benefiting from a consistent flow of inbound opportunities. If you are a dynamic adviser who thrives on client engagement, relationship building, and converting opportunity into revenue, this role offers the platform, infrastructure, and momentum to significantly increase your earnings and influence. The Opportunity This is not a role where you are expected to build from scratch. You will inherit an established bank of approximately 150-200 existing clients, giving you immediate access to recurring income opportunities and a warm platform for further growth. Supported by an experienced paraplanning and administration team, your focus will be firmly on what you do best - advising clients, deepening relationships, uncovering opportunities, and generating new business. You will deliver holistic financial planning advice across investments, pensions, protection, and estate planning while capitalising on firm-generated enquiries and referrals. For ambitious advisers with strong commercial instincts, this is a genuine opportunity to build a highly lucrative long-term career within a progressive and entrepreneurial practice. What You'll Be Doing Take ownership of an established client portfolio of 150-200 households Conduct high-quality annual reviews and ongoing planning meetings Deliver holistic advice across pensions, investments, protection, and estate planning Maximise opportunities within the existing client bank through cross-referrals and additional planning needs Convert warm inbound enquiries and firm-generated leads into new business revenue Build long-term trusted relationships with affluent clients and their families Work closely with paraplanners and administrators to deliver a premium client experience Maintain compliant and accurate client documentation aligned with FCA standards What Success Looks Like Conducting approximately 10-15 client meetings per week Consistently identifying and converting new planning opportunities Building strong recurring revenue streams from your inherited clients Delivering exceptional client outcomes and long-term retention Becoming a key revenue-generating adviser within a growing regional practice What We're Looking For Level 4 Diploma qualified in Financial Planning as a minimum Minimum 2 years' experience as a Financial Adviser post-qualification Currently FCA approved Strong technical knowledge across pensions, investments, and protection A highly professional and consultative approach to client relationships Strong commercial awareness and a natural ability to identify opportunities Self-motivated, ambitious, and target-driven Excellent interpersonal and presentation skills Highly Desirable Chartered status or working towards Chartered Financial Planner Experience in cashflow modelling, inheritance tax planning, or later-life advice Experience advising business owners, professionals, or HNW clients Knowledge of the Thames Valley / Berkshire market What's on Offer Basic salary up to £70,000 depending on experience Uncapped bonus structure with 10% of Initial Advice Fees on all new business written Immediate access to a valuable and established client bank Ongoing inbound enquiries and lead generation support Full paraplanning and administration support Matched pension contributions Private medical insurance Income protection and death in service cover Laptop and full support infrastructure Clear long-term progression within a highly ambitious and expanding business This is an outstanding opportunity for a relationship-focused Financial Adviser who wants to inherit quality clients, maximise earnings potential, and join a business with genuine momentum and long-term ambition. To apply confidentially or find out more, contact Ryan at Financial Divisions.

Human Resources Advisor Reports To - Head of HR Operations Department - Human Resources Location Newbury, Berkshire RG18 This is an office-based position; however, the successful applicant will also be required to travel to our franchised locations to support managers and attend meetings. Job Purpose The Human Resources Advisor will provide professional advice and guidance to managers and employees on employment and personnel matters, ensuring all HR processes and business practices remain compliant with current legislation and company procedures. The role will support the effective delivery of HR operations across the client s organisation, overseeing recruitment activity, supporting employee relations, and contributing to the development and implementation of HR policies and procedures. The successful candidate will work closely with the Head of HR Operations to provide comprehensive support on all people-related matters. Key Responsibilities Work closely with departments and line managers to support the correct implementation of HR policies and procedures. Promote equality, diversity, and inclusion throughout the organisation. Manage end-to-end recruitment processes, including: Writing and posting job advertisements Liaising with recruitment agencies and resourcing partners Reviewing applications and shortlisting candidates Coordinating and conducting interviews Supporting candidate selection and onboarding Source and evaluate recruitment platforms and develop effective recruitment methodologies to attract high-quality candidates. Ensure recruitment and onboarding processes comply with current legislation and company standards. Undertake DBS checks and manage associated systems and records. Liaise with payroll regarding new starters and employee changes to maintain accurate personnel records. Prepare and issue employment contracts and onboarding documentation. Coordinate induction programmes, probation reviews, annual performance reviews, and field reviews. Maintain accurate absence, holiday, and employee records. Keep training records updated in line with development requirements and review processes. Participate in TUPE processes in accordance with legislation and maintain accurate records of all related activities. Handle confidential and sensitive information professionally and appropriately. Provide general HR advice and support to employees and managers across the business. Knowledge, Skills and Experience Essential: Proven experience working within a Human Resources environment. Extensive recruitment experience and strong knowledge of recruitment best practices. Excellent organisational skills with the ability to manage detailed information accurately. Strong numeracy, literacy, and IT skills, including experience using HR databases and systems. Excellent interpersonal and communication skills with the ability to build effective working relationships at all levels. Good understanding of employment law and the ability to interpret and explain legislation clearly. Ability to compile, analyse, and present information and statistical data. Strong ability to prioritise workload and work proactively to support business needs. Experience handling sensitive and confidential matters with discretion. CIPD qualification or equivalent HR qualification. Experience working within a medium-sized business environment. Desirable: Knowledge and experience of TUPE regulations and processes. Person Specification The successful candidate will be professional, approachable, and highly organised, with the ability to work independently and collaboratively within a fast-paced environment. They will demonstrate strong attention to detail, sound judgement, and a proactive approach to supporting both employees and management across the organisation. Working Hours - The role is based on a 40-hour contract Monday to Friday 8.00am to 5pm with 30 minutes unpaid lunch break. Salary Upto 32k offered depending on experience

Description At QBS, we do more than distribute software we optimise how it reaches the market. We connect software publishers and resellers through a smart, seamless, and scalable platform that drives sustainable growth across the technology ecosystem. With more than 35 years of experience in the software channel, we have built a proven model focused on removing complexity, accelerating go-to-market execution, and unlocking measurable growth opportunities. Operating in over 20 countries, we combine global scale with strong local expertise, enabling our partners to succeed in an increasingly dynamic and competitive software landscape. Our ecosystem is designed to deliver tangible value: For Resellers (VARs and MSPs): Immediate access to more than 12,000 software solutions through a single, integrated platform simplifying procurement, management, and expansion. For Software Publishers: Efficient channel activation, streamlined distribution, and scalable market expansion to accelerate revenue growth. The HR Business Partner is a strategic business partner to senior leaders, enabling commercial outcomes through high-performing, engaged, and scalable teams. This role blends firsthand operational leadership with forward-looking people strategy. You will function as a trusted advisor, translating business strategy into actionable people plans that support growth, productivity, capability building, and organisational effectiveness. We are looking for an ambitious and driven individual, currently operating at a senior HR or People & Culture executive level, who is ready to take the next step in their career as an HR Business Partner. This is an exciting opportunity for someone who has built a strong foundation in HR operations and is eager to broaden their commercial impact, working more closely with business leaders and drive our recrutiment efforts seamlessly. The role offers genuine scope for progression, with a clear pathway towards a more strategic position within the business for the right person who demonstrates the vision, capability, and leadership potential to grow with us. The role is based at Westgate, Hanger Lane, with 4-5 days a week office attendance required. Key Duties & Responsibilities: Strategic Accountabilities Act as a trusted strategic partner to senior leaders, advising on organisational design, workforce planning, leadership effectiveness, and team performance. Influence leaders to adopt commercial, evidence-based people decisions aligned to growth, profitability, and sustainability. Use HR data and insights to challenge assumptions and improve decision-making. Strategic Business Partnering Partner with leaders to deliver workforce and capability plans aligned to business strategy and financial forecasts. Advise on organisational design, role clarity, spans and layers, and succession planning. Coach leaders on performance, leadership behaviours, engagement, and change leadership. Support M&A, restructurings, TUPE, and transformation programmes. Provide strategic guidance on workforce planning and future capability needs. Performance, Talent & Capability Lead performance management frameworks, ensuring clear goal alignment and continuous feedback. Support talent reviews, succession planning, and leadership development for critical roles. Drive capability building through learning strategies aligned to future skills and commercial priorities. Embed a culture of ownership, high standards, and continuous improvement. Partner with L&D to deliver targeted learning and development solutions. Talent Acquisition Own and deliver end-to-end recruitment, including: Drafting role profiles and adverts Direct sourcing, CV screening, and shortlisting Managing agencies where needed Conducting interviews and advising hiring managers Overseeing offers, onboarding, and early engagement Lead performance management processes, ensuring clear objectives, timely feedback, and effective outcomes. Personally support talent reviews and succession discussions for critical roles. Deliver practical capability development initiatives aligned to current and future business needs. Embed a high-performance culture through consistent application of standards, accountability, and follow-through Employee Relations & Risk Management Lead and manage complex and high-risk employee relations matters (disciplinary, grievance, performance, absence, restructuring). Ensure consistent, fair, and legally compliant people practices. Provide pragmatic, commercial advice while mitigating risk and protecting company values. Partner with legal advisors where required. People Operations & Governance Ensure Baltinglass delivery of core People processes across the employee lifecycle. Maintain compliance with UK employment legislation, data protection, and internal controls. Support audit requirements and reporting at the Group level. Enhance HR policies and governance frameworks. Change, Engagement & Culture Lead people aspects of change initiatives, ensuring clarity, engagement, and adoption. Shape and embed the QBS People Promise and Culture Framework. Use engagement data to drive targeted action plans and measurable improvement. Act as a role model for company values and inclusive leadership. Champion employee engagement initiatives. Leadership of the HR Function Contribute to Groupwide People strategy, sharing best practices and driving consistency. Champion continuous improvement of People processes, tools, and ways of working. Partner with Finance, Legal, Payroll, People Ops, and external providers to deliver a seamless People experience. Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider workforce. External: Legal advisors, benefits providers, learning partners, consultants. QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE Essential and required Proven experience in an HR Executive or Business Partner role within a fast-paced, commercial environment Demonstrable experience of strategic business partnering at a senior leadership level Strong grounding in UK employment law and employee relations Demonstrable end-to-end recruitment experience, including CV screening and interviewing Data-driven mindset with the ability to link people metrics to business outcomes CIPD Level 5 or 7 Desirable Skills Experience in multisite, scaling, or matrix organisations Exposure to international or multi-country workforces Experience supporting transformation, M&A, or organisational redesign Key Relationships Internal: Executive team, senior leaders, Finance, Legal, Payroll, People Ops, wider Workforce External: Legal advisors, benefits providers, learning partners, consultants Benefits: Competitive salary Private Medical Insurance Healthcare scheme Excellent contributory pension scheme Life Cover Online retail discounts Cycle to Work scheme Full training programme with continuing professional development The role is a mix of 1 home working day and 4 office-based days; candidates should therefore have a reasonable commute to our Ealing office. Working hours 9.00 am 5.30pm Monday to Friday. Our Commitment to Inclusion: At QBS, we believe diversity isn t just a box to tick, it s the engine that drives innovation, creativity, and growth. We re building a culture where everyone belongs, every voice is heard, and every perspective is valued. We welcome people of all backgrounds, experiences, and identities, because we know that different ways of thinking make us stronger. Whether you re starting your career or bringing decades of experience, what matters most is your passion, potential, and willingness to make an impact.

Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team. Why work with us? £27,976.00 annual salary Save on commuting costs with only 2 days in the office each week once you have successfully completed 3 weeks training and 4 week grad bay (training and grad bay will be fully office based) Cut down on daily expenses - less spent on travel, lunches and workwear Ideal for maintaining a work life balance while still being part of a team Details Start date: Various start dates from June 2026 Location: Natwest. Belfast City Centre Shifts: Full time - 40hrs per w e ek - hours worked between the hours of 07:00 and 23:00 Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to provide physical documentation to evidence the last 2 years employment history and the last 5 years address history Part-Time Hours Available We offer part-time positions; however, you must be available to complete full-time training, Monday to Friday, 9:00am - 5:30pm. Part-Time Working Pattern (20 hours per week): Monday: 09:30 - 13:45 Tuesday: 09:30 - 13:45 Wednesday: Off Thursday: 09:30 - 13:45 Friday: 09:30 - 13:45 Saturday: Off Sunday: 09:30 - 13:45 Please note that after successful completion of an assessment an interview via teams will take place Firstly, what you get from us! Perks at Work - Savings Discounts / Free Online Classes - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP's, Mental Health Support, Financial Advice, Legal Advice Critical Illness - up to £10,000 Cycle to Work Scheme Eyecare support voucher Holiday Purchase Scheme Length of Service Awards Workplace Pension Monthly Inspire Awards - For the best of the best Refer-A-Friend earns up to £1,200 for you Monthly Wellbeing Webinars Dedicated Employee Experience Progress - Here to support TP journey Now about the Job! You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay. Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals. Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes. Join us as a Customer Service Advisor We'll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times You'll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them We're looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience What you'll do In this role, you'll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You'll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings. Your duties will include: Supporting the bank's way of working to help as many customers as possible Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored Ensuring each customer interaction leaves the customer satisfied that their needs have been met. The skills you'll need To join us in this role, you'll have experience of working in a customer service environment and managing relationships with customers. You'll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs. Values we look for you to have: Process Excellence- Doing things well means something to you and you will always strive to improve on your work. Collaboration - You enjoy working with others and you like working as a team player. Communication- You can speak and write clearly and in a confident manner. Emotional Intelligence - You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others. Open-Mindedness- You are able to be open to different ways of thinking and new ideas. Critical Thinking- You are able to think logically when making decisions. Solution Orientation- Having a forward thinking mindset focused on resolving challenges. Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. We're also looking for you to demonstrate: Excellent communication skills, both verbal and written A background of working within a regulatory environment Good technology skills with the ability to use Microsoft Office A customer focused attitude Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.