Job Title: Immigration Director Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
May 26, 2026
Full time
Job Title: Immigration Director Job Type: Permanent Location: London The Role This is a highly visible leadership role requiring a blend of top-tier legal expertise in immigration, strategic partner management, and strong operational acumen. You will ensure the delivery of exceptional, unified legal services while serving as the primary bridge between the UK and US headquarters. Role Responsibilities Regional Leadership Direct the Regional Hub: Serve as the primary legal authority for the regional hub, ensuring all legal services align with company standards and strategic goals. Manage regional Co-Counsel Networks: Oversee, evaluate, and control all "spoke" locations within the region, fostering strong relationships with local co-counsel while maintaining rigorous quality control. Drive Communications: Team with Operations Lead to establish and lead a regular cadence of meetings and strategic communications with all locations to ensure alignment with HQ and other locations, troubleshoot local challenges, and provide continuous legal guidance. Enforce SLAs and Contracts: Team with Operations Lead to actively monitor active cases spoke locations to ensure full compliance with Service Level Agreements (SLAs) and the terms outlined in their co-counsel contracts. Manage corporate immigration matters: Own and grow relationships with corporate clients, including HR leaders, talent teams, founders, and executives. Lead matters end-to-end across core corporate categories: Prepare, review, and file immigration petitions, applications, and supporting evidence with exceptional accuracy. Manage ongoing corporate accounts, ensuring a consistent, high-touch client experience. Advise business stakeholders on immigration strategy, risk, timelines, and best practices. Oversee a substantial caseload while maintaining precision and timeliness. Practice Growth & Collaboration: Help grow and retain a book of corporate business, including scaling existing accounts. Collaborate with a network of top-tier attorneys leveraging powerful internal technology, automations, and optimized workflows. Contribute to an innovative, efficiency-driven practice that values clarity, adaptability, and continuous improvement. Client Engagement & Escalation Management Act as Client Escalation Point: Serve as the primary point of contact and senior escalation point for clients to swiftly and effectively resolve complex issues, service concerns, or localized challenges originating from specific countries within the hub. Drive Client Communications: Lead regional client communications, including drafting and disseminating legal alerts, regional news, and critical updates to ensure clients receive a unified, premium experience. Oversee Regional Billing: Manage and approve the client billing for cases process for the hub and all subordinate locations, ensuring accuracy, transparency, and adherence to billing guidelines. Global Alignment & HQ Collaboration Partner with HQ Leadership: Maintain a strict, regular cadence of communication with the US headquarters to report on regional performance, share strategic insights, and ensure global continuity of legal services. Collaborate with Hub Operations: Work seamlessly with the Hub Operations Lead to align regional legal strategy with logistical, administrative, and financial execution. Technology & Compliance Adoption Champion Technology Utilization: Mandate and monitor the use of tech platforms. Ensure all spoke attorneys are accurately and promptly entering data, case details, and milestones into the system within expected timelines. Data-Driven Quality Control: Utilize reporting features to audit co-counsel performance, identify regional trends, and proactively address bottlenecks or compliance issues. The Person Education & Licensure: Must hold an active, distinguished license to practice law in the UK. Experience: Significant years of complex legal practice handling UK corporate and private client work. Any additional global immigration experience would be desirable, including significant time in a leadership or managing attorney capacity. Partner Management: Proven track record of managing a team of immigration professionals, outside counsel, co-counsel, or a distributed network of legal vendors. Client Service: Demonstrated experience handling high-level client escalations and navigating complex, multi-jurisdictional client relationships. Operational Acumen: Strong understanding of law firm financials, billing processes, and operational workflows. Tech-Savviness: Highly proficient in legal technology and case management systems, with experience driving tech adoption among external partners. To Apply To apply for the position, please send your CV to Andy Shaw via the 'apply now' button.
Job title: Senior Product Manager Location: Location (hybrid) Contract Own the end-to-end product management of International Online D2C channel - driving the customer experience, conversion, and revenue growth across European, North American, and APAC markets. Translate international customer needs and commercial objectives into a prioritised roadmap spanning three core investment areas: online experience optimisation (closing the conversion gap with UK), post-purchase and local fulfilment (enabling faster delivery via ZEOS and regional distribution), and platform performance (improving site speed, SEO visibility, and determining the long-term platform strategy). Coordinate across a complex dependency landscape - including Global-E, Salesforce Commerce Cloud, and UK platform teams - while partnering closely with UX, Technology, and International commercial stakeholders to balance speed-to-market with technical sustainability. Act as the voice of the international customer: use data, competitive benchmarking, and experimentation to continuously prioritise what drives the most customer and business value, managing trade-offs across markets, categories, and fulfilment models. Champion product-led ways of working - with innovation, experimentation, and collaboration at the heart of the approach. Key accountabilities and measures Ability to interpret customer / market / technology trends and to share views more widely on how they will affect the business and their product space Benchmark against competitors over time and demonstrate they are creating a competitive advantage within the products they work on Facilitate ideation across your stakeholders Create product visions and roadmaps across your focus area and that of other teams in the business to execute Construct in-depth business cases, tailored to meet the needs of stakeholders and the business Manage a roadmap end-to-end that include tech, operations and customer facing elements. Manage dependencies and risks across multiple teams. Regularly present to wider teams and stakeholders, effective at getting stakeholders to fully understand the value of requests and therefore help prioritising their work Think ahead and anticipate requests from stakeholders, get ahead of these by delivering enablers ahead of schedule Contribute to each quarterly prioritisation process and create a hi-level product roadmap, presenting it to wider teams and stakeholders on a regular basis Demonstrate a good level of understanding of the full technology stack and understand how your product interacts with all areas of the business Conduct complex analysis tasks, strategy analysis and benefits realisation using a variety of tools and techniques to suit the complexity and audience Identify risks, issues and opportunities of significant strategic and tactical impact to the business and drives successful business outcomes Capable of leading a team(s) with multiple capabilities to deliver complex customer facing products. Demonstrate the ability to make the right trade-offs in order to deliver products that exceeds customer's expectations and delivers business value You ensure effective objectives and key results are set for all new features Develop clear and compelling value propositions, working with stakeholders to align and agree Lead the process of identifying a variety of possible features / solutions to that address the problem and best reinforce the value proposition Effectively deliver agile product responsibilities in all heartbeat sessions Work with the scrum master to inspect and adapt the teams working practices to suit the product lifecycle optimising value delivery Lead the development of user stories, the development backlog and sprint plan Manage the UAT for your features and prioritise the issues ahead of feature release Identify and use the best analysis methods for your projects. Using deeper dive analysis to proactively identify areas of improvement whether these are quick wins Vs longer term You report on progress against new feature objectives and key results to key stakeholders, communicating decisions/recommendations to optimise or stop new features As a lean and Agile expert; promote new ideas in the team, encourage and facilitate agile working Support members of the team in learning and practising new approaches to internal process and attend heartbeat sessions to provide feedback on what is working and what could be improved Key skills Over 5 years' experience in product management, demonstrating successful development and delivery of product strategies, roadmaps through to product launch and optimisation Extensive experience and passion for the relevant product area and a deep understanding of the customer Excellent technical capability Experience of managing successful delivery in an Agile software environment to deliver customer-led outcomes Excellent communication skills and strong experience in dealing with business stakeholders - relatability to non-technical business users and technical resources Strong line management skills Experience of managing teams located near and offshore Experience of Digital Retail Product Management helpful, but not essential Excellent requirements / competitive analysis skills, pricing and financial planning You are a connector, bringing people together you help make improvements even in areas you do not own. You have the ability to strongly influence decisions you don't own. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
May 26, 2026
Contractor
Job title: Senior Product Manager Location: Location (hybrid) Contract Own the end-to-end product management of International Online D2C channel - driving the customer experience, conversion, and revenue growth across European, North American, and APAC markets. Translate international customer needs and commercial objectives into a prioritised roadmap spanning three core investment areas: online experience optimisation (closing the conversion gap with UK), post-purchase and local fulfilment (enabling faster delivery via ZEOS and regional distribution), and platform performance (improving site speed, SEO visibility, and determining the long-term platform strategy). Coordinate across a complex dependency landscape - including Global-E, Salesforce Commerce Cloud, and UK platform teams - while partnering closely with UX, Technology, and International commercial stakeholders to balance speed-to-market with technical sustainability. Act as the voice of the international customer: use data, competitive benchmarking, and experimentation to continuously prioritise what drives the most customer and business value, managing trade-offs across markets, categories, and fulfilment models. Champion product-led ways of working - with innovation, experimentation, and collaboration at the heart of the approach. Key accountabilities and measures Ability to interpret customer / market / technology trends and to share views more widely on how they will affect the business and their product space Benchmark against competitors over time and demonstrate they are creating a competitive advantage within the products they work on Facilitate ideation across your stakeholders Create product visions and roadmaps across your focus area and that of other teams in the business to execute Construct in-depth business cases, tailored to meet the needs of stakeholders and the business Manage a roadmap end-to-end that include tech, operations and customer facing elements. Manage dependencies and risks across multiple teams. Regularly present to wider teams and stakeholders, effective at getting stakeholders to fully understand the value of requests and therefore help prioritising their work Think ahead and anticipate requests from stakeholders, get ahead of these by delivering enablers ahead of schedule Contribute to each quarterly prioritisation process and create a hi-level product roadmap, presenting it to wider teams and stakeholders on a regular basis Demonstrate a good level of understanding of the full technology stack and understand how your product interacts with all areas of the business Conduct complex analysis tasks, strategy analysis and benefits realisation using a variety of tools and techniques to suit the complexity and audience Identify risks, issues and opportunities of significant strategic and tactical impact to the business and drives successful business outcomes Capable of leading a team(s) with multiple capabilities to deliver complex customer facing products. Demonstrate the ability to make the right trade-offs in order to deliver products that exceeds customer's expectations and delivers business value You ensure effective objectives and key results are set for all new features Develop clear and compelling value propositions, working with stakeholders to align and agree Lead the process of identifying a variety of possible features / solutions to that address the problem and best reinforce the value proposition Effectively deliver agile product responsibilities in all heartbeat sessions Work with the scrum master to inspect and adapt the teams working practices to suit the product lifecycle optimising value delivery Lead the development of user stories, the development backlog and sprint plan Manage the UAT for your features and prioritise the issues ahead of feature release Identify and use the best analysis methods for your projects. Using deeper dive analysis to proactively identify areas of improvement whether these are quick wins Vs longer term You report on progress against new feature objectives and key results to key stakeholders, communicating decisions/recommendations to optimise or stop new features As a lean and Agile expert; promote new ideas in the team, encourage and facilitate agile working Support members of the team in learning and practising new approaches to internal process and attend heartbeat sessions to provide feedback on what is working and what could be improved Key skills Over 5 years' experience in product management, demonstrating successful development and delivery of product strategies, roadmaps through to product launch and optimisation Extensive experience and passion for the relevant product area and a deep understanding of the customer Excellent technical capability Experience of managing successful delivery in an Agile software environment to deliver customer-led outcomes Excellent communication skills and strong experience in dealing with business stakeholders - relatability to non-technical business users and technical resources Strong line management skills Experience of managing teams located near and offshore Experience of Digital Retail Product Management helpful, but not essential Excellent requirements / competitive analysis skills, pricing and financial planning You are a connector, bringing people together you help make improvements even in areas you do not own. You have the ability to strongly influence decisions you don't own. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Head of Dynatrace Boutique AIOps & Observability Consultancy London (Hybrid) Exclusively represented by Morela AI Frontier Deployment Talent Are you a Dynatrace expert ready to lead, build, and own a practice? Morela is proud to be supporting one of the UK's most exciting boutique technology consultancies in a key senior hire. Our client operates exclusively in the Service Operations, AIOps, and Observability space, working with enterprise organisations across Europe to transform how they run and scale their IT operations. They are growing fast, their methodology is proven, and they are now looking for an exceptional Dynatrace specialist to lead their Dynatrace practice. This is not a purely technical role and it is not purely a leadership role. It is both. You will be hands-on with clients, designing and deploying world-class Dynatrace solutions, while simultaneously leading and growing a team of consultants beneath you and shaping the future direction of the practice. What You Will Be Doing Leading the Dynatrace practice end to end - owning the technical direction, delivery standards, and growth of the function Designing, building, and deploying Dynatrace solutions for enterprise clients - leveraging the Davis AI engine for full-stack observability, AIOps, and autonomous operations Acting as the senior technical authority on all Dynatrace engagements - from initial discovery and architecture through to production deployment and client enablement Working directly with enterprise clients at a senior level - running workshops, presenting solutions, and building lasting trusted advisor relationships Mentoring and developing a growing team of consultants, raising the technical bar across the practice Collaborating with the wider leadership team to define the Dynatrace go-to-market strategy and identify new opportunities Contributing to thought leadership, best practices, and the continued evolution of the company's proprietary Service Operations Framework Working closely with technology partners including BigPanda, Halo ITSM, and Datadog to deliver integrated observability solutions for clients What They Are Looking For Deep hands-on expertise in Dynatrace - deployment, configuration, Davis AI, full-stack observability, cloud-native environments, and AIOps integration Proven track record of delivering Dynatrace solutions in enterprise client environments - you have done this at scale and can demonstrate measurable impact Strong client-facing presence - comfortable operating at senior stakeholder level, running workshops, and presenting complex technical solutions in plain language Leadership experience - you have managed or mentored technical consultants and understand what it takes to build a high-performing team Broad understanding of the Service Operations and AIOps landscape - familiarity with complementary platforms such as BigPanda, Datadog, ServiceNow, or Halo ITSM is a strong advantage A genuine passion for the move towards intelligent, autonomous IT operations - this is a company at the frontier of that space and they need someone who shares that vision Consultancy or professional services background preferred - you understand how to deliver in a client-facing environment and manage multiple engagements simultaneously Based within commutable distance of London UK resident with full right to work - sponsorship is not available for this role The Package Up to £130,000 base salary Hybrid - London based with client willingness to travel Senior leadership role with genuine ownership of a growing practice Enterprise client work across Europe Join a boutique consultancy with a proven methodology, strong technology partnerships, and serious growth ambitions Real opportunity to shape and scale the Dynatrace function from the ground up Why This Role This is a rare opportunity to join a genuinely specialist boutique at an exciting stage of growth. You will not be a number in a large firm. You will be the person who defines how this practice is built, how clients are served, and how the team develops. For the right person - someone who wants ownership, impact, and the chance to leave a real mark - this is exactly the kind of role that does not come around often. To apply or find out more please contact Morela directly. (url removed) (url removed)
May 26, 2026
Full time
Head of Dynatrace Boutique AIOps & Observability Consultancy London (Hybrid) Exclusively represented by Morela AI Frontier Deployment Talent Are you a Dynatrace expert ready to lead, build, and own a practice? Morela is proud to be supporting one of the UK's most exciting boutique technology consultancies in a key senior hire. Our client operates exclusively in the Service Operations, AIOps, and Observability space, working with enterprise organisations across Europe to transform how they run and scale their IT operations. They are growing fast, their methodology is proven, and they are now looking for an exceptional Dynatrace specialist to lead their Dynatrace practice. This is not a purely technical role and it is not purely a leadership role. It is both. You will be hands-on with clients, designing and deploying world-class Dynatrace solutions, while simultaneously leading and growing a team of consultants beneath you and shaping the future direction of the practice. What You Will Be Doing Leading the Dynatrace practice end to end - owning the technical direction, delivery standards, and growth of the function Designing, building, and deploying Dynatrace solutions for enterprise clients - leveraging the Davis AI engine for full-stack observability, AIOps, and autonomous operations Acting as the senior technical authority on all Dynatrace engagements - from initial discovery and architecture through to production deployment and client enablement Working directly with enterprise clients at a senior level - running workshops, presenting solutions, and building lasting trusted advisor relationships Mentoring and developing a growing team of consultants, raising the technical bar across the practice Collaborating with the wider leadership team to define the Dynatrace go-to-market strategy and identify new opportunities Contributing to thought leadership, best practices, and the continued evolution of the company's proprietary Service Operations Framework Working closely with technology partners including BigPanda, Halo ITSM, and Datadog to deliver integrated observability solutions for clients What They Are Looking For Deep hands-on expertise in Dynatrace - deployment, configuration, Davis AI, full-stack observability, cloud-native environments, and AIOps integration Proven track record of delivering Dynatrace solutions in enterprise client environments - you have done this at scale and can demonstrate measurable impact Strong client-facing presence - comfortable operating at senior stakeholder level, running workshops, and presenting complex technical solutions in plain language Leadership experience - you have managed or mentored technical consultants and understand what it takes to build a high-performing team Broad understanding of the Service Operations and AIOps landscape - familiarity with complementary platforms such as BigPanda, Datadog, ServiceNow, or Halo ITSM is a strong advantage A genuine passion for the move towards intelligent, autonomous IT operations - this is a company at the frontier of that space and they need someone who shares that vision Consultancy or professional services background preferred - you understand how to deliver in a client-facing environment and manage multiple engagements simultaneously Based within commutable distance of London UK resident with full right to work - sponsorship is not available for this role The Package Up to £130,000 base salary Hybrid - London based with client willingness to travel Senior leadership role with genuine ownership of a growing practice Enterprise client work across Europe Join a boutique consultancy with a proven methodology, strong technology partnerships, and serious growth ambitions Real opportunity to shape and scale the Dynatrace function from the ground up Why This Role This is a rare opportunity to join a genuinely specialist boutique at an exciting stage of growth. You will not be a number in a large firm. You will be the person who defines how this practice is built, how clients are served, and how the team develops. For the right person - someone who wants ownership, impact, and the chance to leave a real mark - this is exactly the kind of role that does not come around often. To apply or find out more please contact Morela directly. (url removed) (url removed)
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
May 26, 2026
Full time
Job Description: Logistics Coordinator & HR Administrator Company: Genesis Technology Services Ltd Department: Human Resources & Administration Reporting To: HR & Administration Manager Location: Peterborough, UK (Head Office - Fully On-Site) Contract Type: Full-Time, Fixed-Term Contract (9-Month Maternity Leave Cover) Working Hours: Monday to Friday, 9:00am 5:30pm Role Overview We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration. Key Responsibilities 1. HR Administration & Employee Lifecycle • Act as the first point of contact for HR queries (phone, email, and in-person). • Support employees and managers with HR policies, terms, and procedures. • Manage end-to-end employee lifecycle administration: o Onboarding (offer letters, contracts, background checks, welcome packs) o Employee changes (amendments, promotions, contract updates) o Offboarding (leavers documentation, exit process, references) • Maintain accurate employee records in HR systems and files. • Ensure all HR documentation is compliant with UK employment law and company policy. • Manage Right to Work documentation, visas, and work permits tracking. 2. HR Systems & Data Management • Maintain and update HR information systems. • Provide first-line support for HR system queries and escalate where necessary. • Maintain accurate employee master data and HR trackers. • Produce basic HR reports (absence, headcount, turnover, attendance). 3. Recruitment & Onboarding Support • Support the recruitment process including job postings and agency coordination. • Assist with interview scheduling and candidate communications. • Prepare recruitment reports and updates for the HR team. • Coordinate onboarding and induction programmes. 4. HR Processes & Compliance Support • Maintain HR documentation in line with audit and compliance requirements. • Support absence tracking, including sickness and family leave. • Assist in ensuring compliance with HR policies and UK employment regulations. • Maintain records for contractors, insurance compliance, and HR governance. 5. Office & Logistics Administration • Manage office supplies, stationery, and catering orders. • Oversee incoming and outgoing mail, deliveries, and couriers. • Coordinate IT equipment logistics (collections, deliveries, tracking). • Maintain visitor logs and ensure office security procedures are followed. • Manage employee ID cards (issue, replacement, tracking). • Support management of company vehicles, bookings, and accommodation. • Liaise with cleaning and facilities providers to maintain office standards. 6. Finance & Operational Support • Support invoice preparation and processing where required. • Assist with tracking and resolving customer/payment queries (e.g. van hire, services). • Maintain records of attendance and scheduling diaries. • Ensure accurate documentation across operational processes. 7. Employee Engagement & HR Projects • Support HR initiatives including engagement, wellness, and diversity programmes. • Assist with company events, townhalls, and internal communications. • Contribute to HR projects and continuous improvement initiatives. • Support development of policy FAQs and employee guidance documents. Skills & Experience Essential • Previous experience in an HR administrative or HR support role. • Strong organisational and time management skills. • Excellent communication skills (written and verbal). • High attention to detail and accuracy. • Strong IT skills, particularly Microsoft Excel and Office Suite. • Ability to handle confidential information professionally. • Experience supporting and administering HR policies and processes. • Experience using HR management systems/platforms and maintaining accurate employee data. • Good understanding of payroll administration processes and payroll-related coordination. Desirable • CIPD Level 3 (or working towards). • Experience with HR systems. • Exposure to recruitment or office administration/logistics support. Personal Attributes • Reliable, punctual, and proactive. • Able to manage multiple priorities in a fast-paced environment. • Strong team player with a can-do attitude. • Comfortable working both independently and collaboratively. Additional Notes This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
Chief Financial Officer, UKRI Contract Term: This is a permanent, open-ended position. Location: London or Swindon. Please note, this role includes regular travel to sites across the UK and international travel on occasion Direct Reports: The postholder will have line management responsibility for 7 direct reports which includes roles such as Chief Information Officer, Finance Director and General Counsel & Head of Legal. Availability: Successful candidates will be encouraged to take up their appointment as soon as possible, following the successful completion of pre-appointment checks and security clearance. Security Level: The successful candidate must hold, or be willing to undergo, Developed Vetting (DV) security clearance. Please note that UKRI reserves the right to initiate or repeat security screening as required during the course of employment. Closing Date: 23:55 on Sunday 7th June 2026. About UKRI Launched in 2018, UKRI is an independent, non-departmental public body, which invests £10 billion per annum in research and innovation. We bring together nine executive council partners (the seven Research Councils plus Innovate UK and Research England) with a shared vision to ensure the UK maintains its world-leading position in research and innovation. UKRI also provides coordinated strategic advice to the Secretary of State for Science, Innovation and Technology on the balance of funding between research disciplines. Our mission is to "advance knowledge, improve lives and drive growth". There is great intent in these seven words. The three parts of this mission are all equally important. Any knowledge-driven economy must support curiosity-driven research to provide the novel ideas that underpin the application of research, which ultimately leads to innovative companies that deliver the products and services which change our lives. UKRI is at its best when we deliver mutual symbiosis between these three parts. We employ around 9,000 staff who support some of the world's most exciting and challenging research projects. We develop and operate some of the most remarkable scientific facilities in the world and work collaboratively with industry, academia and government in exciting partnerships. We are pushing the frontiers of human knowledge through blue sky research and delivering benefits for UK society and the economy through world-class research and business-led innovation. UKRI invests in research and innovation across all disciplines, from curiosity-driven research to business-led innovation. Our activities include: Funding excellent research and innovation across universities, research institutes, businesses and public sector bodies Supporting skills and talent, from doctoral training to leadership in academia, industry and the public sector Building and sustaining national research infrastructure, including major facilities, data capabilities and digital platforms Driving place-based growth, supporting clusters and strengthening local innovation ecosystems across the UK Convening and connecting partners across government, academia, industry and international systems to tackle complex challenges such as climate change, health, security and productivity About the Role The Chief Financial Officer (CFO) is a senior strategic leader and principal adviser to the Chief Executive Officer (CEO) and Board. As a principal decision-maker, the CFO provides organisation-wide leadership across the following UKRI functions: finance legal digital and data risk and assurance. Alongside the CEO, the CFO is an executive member of the UKRI board. The CFO is responsible for ensuring the organisation manages public money with strong governance, effective stewardship of public funds, and the highest standards of financial management, assurance and control. They should provide strategic leadership on all aspects of public sector finance. They must ensure that financial decisions are robust, evidence based, and aligned with government priorities and the organisation's statutory responsibilities. The CFO leads the organisation's engagement with Spending Reviews and wider fiscal planning, ensuring that: resources are clearly linked to outcome financial forecasts are credible and sustainable the organisation can demonstrate strong financial management to ministers, the sponsoring department, HM Treasury, and other stakeholders. Working in close partnership with the CEO, the CFO plays a central role in shaping and delivering UKRI's long-term strategic vision. The role requires a deep understanding of the political, economic and societal context in which UKRI operates, translating external drivers and risks into clear strategic priorities and operational plans. The CFO also manages a number of senior leaders across UKRI, building organisational capability and resilience. Externally, the CFO will build confidence and engage at the highest levels of Government, industry, academia and with international partners The CFO will be a member of the Executive Committee and the UKRI Board. They will: lead a directorate of approximately 800 people through 7 direct reports manage a direct annual budget of £40 million carry overarching responsibility for managing finance and commercials across the UK Research & Innovation portfolio worth £10Bn. The CFO will establish and maintain a legally robust, risk-based governance and control framework that supports confident decision-making and delivery. They will lead engagement with the Government Internal Audit Agency and the Audit Committee, providing clear assurance to the Accounting Officer and Board on the effectiveness of governance, risk management and internal control. They will also serve as a non-executive director on UKRI spin-out company boards where required, offering governance, challenge and commercial insight to support growth and protect public value. They will also oversee other professional services within UKRI, to be discussed with the successful candidate. Key Responsibilities: Providing strategic leadership across UKRI, working closely with the CEO and executive colleagues to shape organisational direction and ensure UKRI's interests are effectively represented to internal and external stakeholders, including senior government officials, industry leaders, and international partners Guiding the development and execution of UKRI's long-term strategy, exercising sound judgement in balancing DSIT objectives, financial constraints, and emerging national opportunities to position UKRI as a world-leading research and innovation organisation Overseeing day-to-day executive operations as a core member of the Executive Committee, with direct accountability for finance, digital, data, risk and legal, across UKRI's entire portfolio Representing the CEO and UKRI at high-level engagements, deploying strong influencing skills to build trust with industry, and steward key relationships at central and local government levels, as well as with major customers, strategic partners and corporate service providers Providing executive leadership over strategic partnerships, enabling UKRI and UK companies to access critical technologies and capabilities that support national priorities and global competitiveness Serving as a non-executive director on UKRI spin-out boards as required, bringing strong governance, commercial insight, and independent judgement to high-growth ventures Providing robust budget stewardship to ensure UKRI makes full and effective use of its grant in aid in delivering its organisational objectives. To find out more about the role please click 'apply' to visit out careers site. Your Skills and Experience UKRI wishes to attract the highest calibre of candidates with the appropriate standing for this role. The successful candidate will be able to command confidence and represent the organisation with its many stakeholders at the highest level, being able to demonstrate the following: Essential Criteria: Proven experience leading and developing diverse, high-performing teams, with the ability to set direction, delegate effectively, and deliver results through others Extensive experience holding enterprise-wide responsibility for financial probity, governance, and the effective delivery of financial outcomes within a large, complex organisation. Strong understanding of the drivers of UK economic growth, including wider policy, sectoral, and market trends that shape national research and innovation priorities Exceptional relationship-building and stakeholder management skills, with the ability to establish credibility quickly and build productive partnerships with industry, central and local government, universities, and other external institutions Highly effective communicator and influencer, able to operate confidently at Board and senior Government levels, challenge constructively, and shape decision-making in complex, multi-stakeholder environments Strong personal resilience and sound judgement, with the ability to make decisions under pressure, manage differing viewpoints, and maintain focus on organisational priorities Demonstrated commitment to personal growth, organisational learning, and continuous improvement . click apply for full job details
May 26, 2026
Full time
Chief Financial Officer, UKRI Contract Term: This is a permanent, open-ended position. Location: London or Swindon. Please note, this role includes regular travel to sites across the UK and international travel on occasion Direct Reports: The postholder will have line management responsibility for 7 direct reports which includes roles such as Chief Information Officer, Finance Director and General Counsel & Head of Legal. Availability: Successful candidates will be encouraged to take up their appointment as soon as possible, following the successful completion of pre-appointment checks and security clearance. Security Level: The successful candidate must hold, or be willing to undergo, Developed Vetting (DV) security clearance. Please note that UKRI reserves the right to initiate or repeat security screening as required during the course of employment. Closing Date: 23:55 on Sunday 7th June 2026. About UKRI Launched in 2018, UKRI is an independent, non-departmental public body, which invests £10 billion per annum in research and innovation. We bring together nine executive council partners (the seven Research Councils plus Innovate UK and Research England) with a shared vision to ensure the UK maintains its world-leading position in research and innovation. UKRI also provides coordinated strategic advice to the Secretary of State for Science, Innovation and Technology on the balance of funding between research disciplines. Our mission is to "advance knowledge, improve lives and drive growth". There is great intent in these seven words. The three parts of this mission are all equally important. Any knowledge-driven economy must support curiosity-driven research to provide the novel ideas that underpin the application of research, which ultimately leads to innovative companies that deliver the products and services which change our lives. UKRI is at its best when we deliver mutual symbiosis between these three parts. We employ around 9,000 staff who support some of the world's most exciting and challenging research projects. We develop and operate some of the most remarkable scientific facilities in the world and work collaboratively with industry, academia and government in exciting partnerships. We are pushing the frontiers of human knowledge through blue sky research and delivering benefits for UK society and the economy through world-class research and business-led innovation. UKRI invests in research and innovation across all disciplines, from curiosity-driven research to business-led innovation. Our activities include: Funding excellent research and innovation across universities, research institutes, businesses and public sector bodies Supporting skills and talent, from doctoral training to leadership in academia, industry and the public sector Building and sustaining national research infrastructure, including major facilities, data capabilities and digital platforms Driving place-based growth, supporting clusters and strengthening local innovation ecosystems across the UK Convening and connecting partners across government, academia, industry and international systems to tackle complex challenges such as climate change, health, security and productivity About the Role The Chief Financial Officer (CFO) is a senior strategic leader and principal adviser to the Chief Executive Officer (CEO) and Board. As a principal decision-maker, the CFO provides organisation-wide leadership across the following UKRI functions: finance legal digital and data risk and assurance. Alongside the CEO, the CFO is an executive member of the UKRI board. The CFO is responsible for ensuring the organisation manages public money with strong governance, effective stewardship of public funds, and the highest standards of financial management, assurance and control. They should provide strategic leadership on all aspects of public sector finance. They must ensure that financial decisions are robust, evidence based, and aligned with government priorities and the organisation's statutory responsibilities. The CFO leads the organisation's engagement with Spending Reviews and wider fiscal planning, ensuring that: resources are clearly linked to outcome financial forecasts are credible and sustainable the organisation can demonstrate strong financial management to ministers, the sponsoring department, HM Treasury, and other stakeholders. Working in close partnership with the CEO, the CFO plays a central role in shaping and delivering UKRI's long-term strategic vision. The role requires a deep understanding of the political, economic and societal context in which UKRI operates, translating external drivers and risks into clear strategic priorities and operational plans. The CFO also manages a number of senior leaders across UKRI, building organisational capability and resilience. Externally, the CFO will build confidence and engage at the highest levels of Government, industry, academia and with international partners The CFO will be a member of the Executive Committee and the UKRI Board. They will: lead a directorate of approximately 800 people through 7 direct reports manage a direct annual budget of £40 million carry overarching responsibility for managing finance and commercials across the UK Research & Innovation portfolio worth £10Bn. The CFO will establish and maintain a legally robust, risk-based governance and control framework that supports confident decision-making and delivery. They will lead engagement with the Government Internal Audit Agency and the Audit Committee, providing clear assurance to the Accounting Officer and Board on the effectiveness of governance, risk management and internal control. They will also serve as a non-executive director on UKRI spin-out company boards where required, offering governance, challenge and commercial insight to support growth and protect public value. They will also oversee other professional services within UKRI, to be discussed with the successful candidate. Key Responsibilities: Providing strategic leadership across UKRI, working closely with the CEO and executive colleagues to shape organisational direction and ensure UKRI's interests are effectively represented to internal and external stakeholders, including senior government officials, industry leaders, and international partners Guiding the development and execution of UKRI's long-term strategy, exercising sound judgement in balancing DSIT objectives, financial constraints, and emerging national opportunities to position UKRI as a world-leading research and innovation organisation Overseeing day-to-day executive operations as a core member of the Executive Committee, with direct accountability for finance, digital, data, risk and legal, across UKRI's entire portfolio Representing the CEO and UKRI at high-level engagements, deploying strong influencing skills to build trust with industry, and steward key relationships at central and local government levels, as well as with major customers, strategic partners and corporate service providers Providing executive leadership over strategic partnerships, enabling UKRI and UK companies to access critical technologies and capabilities that support national priorities and global competitiveness Serving as a non-executive director on UKRI spin-out boards as required, bringing strong governance, commercial insight, and independent judgement to high-growth ventures Providing robust budget stewardship to ensure UKRI makes full and effective use of its grant in aid in delivering its organisational objectives. To find out more about the role please click 'apply' to visit out careers site. Your Skills and Experience UKRI wishes to attract the highest calibre of candidates with the appropriate standing for this role. The successful candidate will be able to command confidence and represent the organisation with its many stakeholders at the highest level, being able to demonstrate the following: Essential Criteria: Proven experience leading and developing diverse, high-performing teams, with the ability to set direction, delegate effectively, and deliver results through others Extensive experience holding enterprise-wide responsibility for financial probity, governance, and the effective delivery of financial outcomes within a large, complex organisation. Strong understanding of the drivers of UK economic growth, including wider policy, sectoral, and market trends that shape national research and innovation priorities Exceptional relationship-building and stakeholder management skills, with the ability to establish credibility quickly and build productive partnerships with industry, central and local government, universities, and other external institutions Highly effective communicator and influencer, able to operate confidently at Board and senior Government levels, challenge constructively, and shape decision-making in complex, multi-stakeholder environments Strong personal resilience and sound judgement, with the ability to make decisions under pressure, manage differing viewpoints, and maintain focus on organisational priorities Demonstrated commitment to personal growth, organisational learning, and continuous improvement . click apply for full job details
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
May 26, 2026
Full time
Job Title: Operations Manager Location: Sharston, M22 4SN Salary : £45,000 - £60,000 per annum, dependent on experience Job type: Full time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. About The Role: Due to continued growth and expansion, we are seeking an experienced and driven Operations Manager. The Operations Manager is responsible for driving data-led decision making, systems performance, and cross-functional operational support across the firm. This role sits at the intersection of technology, data, legal operations, and business process - providing the analytical rigour and operational structure that enables both legal and non-legal functions to operate effectively. The Operations team also handles key business processes in support of other business functions and this role will involve the management of both data focussed and more traditional operations roles Responsibilities: Responsible for the firm's operational data infrastructure, ensuring accuracy, consistency, and accessibility of business-critical data across systems. Lead the development and governance of management information (MI) reporting, providing actionable insight to senior management and department heads. Leadership of the data analytics team in production and maintenance of dashboards and reporting tools (e.g. Power BI, SQL-based reports). Working with various stakeholders directly and in through supervision of the data team to identify improvements and additions to existing reporting suites. Liaise with compliance and risk functions to ensure operational processes reflect regulatory requirements (e.g. SRA, GDPR). Working with the Development team, Business Analyst, Project Manager as required to ensure a joined-up approach to systems and compliance. Lead or contribute to firmwide operational projects such as system migrations, reporting re-platforming, or process standardisation initiatives. Maintain operational process documentation and ensure procedures are kept current, accessible and adhered to. Monitor operational risk indicators and escalate emerging issues to senior management with appropriate remediation recommendations. Contribute to the firm's AI and data strategy, including identification of use cases, vendor assessment, and governance framework development. Work with other companies within the group to ensure effective systems and data management between companies. Person Specification: Experience in senior operations roles, ideally within a legal or other professional services firm. Demonstrable expertise in data management, MI reporting, and business intelligence tools (e.g. Power BI, Tableau, or equivalent). Strong working knowledge of relational databases and querying (SQL), with an ability to interrogate and manipulate data to derive business insight. Experience using case management systems or CRM and understanding how data flows in and out of such systems. Experience managing or influencing cross-functional operational projects in an environment with multiple stakeholder groups. Strong commercial awareness with an understanding of how operational performance connects to financial outcomes. Comfortable working with analytics, data and reporting tools to translate information into clear business insights. Familiarity with AI and machine learning tools in an operational or analytical context including, document processing, predictive analytics, or LLM-based workflow augmentation. Understanding of cybersecurity and data security principles as they relate to data governance and system access management. Hours: Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday. Benefits: Hybrid Working - 3/2 hybrid working pattern after probation. 23 Days Holiday - Rising to 26 days, plus bank/public holidays. Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement. Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more. Work Life / Balance - Active social committee with generous departmental and firm-wide social budget. Recruitment Process: Interviews will be conducted by MS Teams and will include scenario-based questioning. Please click APPLY to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of; Operations General Manager, Ops Manager, Senior Operations Executive, Legal Operations Manager, Professional Services Operations Manager, Business Management, Business Operations Leader may also be considered for this role.
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
May 26, 2026
Full time
Closing Date: 29th May 2026 The Role We are looking for a Software Engineer to join the Accounting, Banking & Property (ABP) team within Nando's UK & Ireland Technology function. This role will contribute to the delivery of new projects while also helping to strengthen the reliability, maintainability, and observability of existing systems through improved monitoring, alerting, automation, and testing practices. You will work closely with Finance, Property, Sustainability, and Technology teams to build and support scalable solutions that improve operational efficiency across the business. Our Values at Nando's At Nando's, our values shape the way we work, collaborate, and grow together: Pride - We take pride in everything we do, from the quality of our work to the experience we create. Passion - We care deeply about our people, our customers, and delivering meaningful impact. Courage - We challenge the status quo, embrace innovation, and are not afraid to try new ideas. Integrity - We do the right thing, acting honestly and responsibly in all that we do. Family - We support one another, celebrate individuality, and work together as one team. About the ABP Team The Accounting, Banking & Property (ABP) team supports Nando's Finance and Property departments by maintaining and administering key integrations with third-party platforms including: Rydoo Unit4 Financials Medius Anaplan The team also owns and maintains a financial data lake and associated pipelines responsible for processing and storing finance and property-related data. Finance Our mission within Finance is to modernise and transform financial processes through a combination of in-house engineering and strategic third-party integrations. Property & Sustainability Within Property and Sustainability, the team supports initiatives focused on operational efficiency, sustainability, and long-term business improvement. Technology Stack Our technology stack primarily consists of: Backend: Golang and Python Frontend: TypeScript with Next.js Cloud Platform: Google Cloud Platform (Cloud Run) Infrastructure as Code: Terraform Key Stakeholders You will work closely with stakeholders across the business, including: Finance teams (Cash & Banking, Purchase Ledger, Expenses, etc.) Property Sustainability Head of Technology & Engineering Third-party suppliers and partners Restaurant operations teams across the wider business Responsibilities As a Software Engineer within the ABP team, you will have the opportunity to work across a broad range of products and services that support the efficient operation of the Nando's restaurant business. Key responsibilities include: Designing, building, and maintaining scalable software solutions and integrations. Contributing across the full software lifecycle - from inception and design through to deployment, operation, and continuous improvement. Developing backend services, APIs, data pipelines, and user interfaces. Supporting infrastructure and deployment automation practices. Monitoring system health, availability, latency, and operational performance. Improving reliability through automation, alerting, observability, and testing. Participating in incident response and contributing to blameless postmortems. Collaborating with stakeholders to understand and solve business challenges. Promoting engineering best practices and sustainable development approaches. Supporting a "you build it, you run it" engineering culture. Skills & Experience Required Strong proficiency in one or more of the following languages: Golang Python TypeScript Proven experience working as a Software Engineer in a commercial environment. Experience working within Agile delivery teams and practices. Strong problem-solving and analytical skills. Excellent communication skills with the ability to work effectively with both technical and non-technical stakeholders. Ability to troubleshoot, debug, optimise code, and automate routine processes. Interest in designing, analysing, and supporting distributed systems. A proactive mindset with strong ownership and accountability. Desirable Skills Experience writing and maintaining automated test suites. Experience with Terraform and Infrastructure as Code. Experience deploying and operating cloud-native applications, ideally within Google Cloud Platform (GCP). Familiarity with monitoring and observability tooling. Why Join Nando's? At Nando's, technology plays a critical role in helping us deliver great experiences to our customers and teams. You'll be joining a collaborative engineering environment where you can make a meaningful impact across the business while working with modern technologies and passionate people. Heart and soul. Passion and personality. You may know us as the home of PERi-PERi goodness, but we're actually a people-first, chicken-second kind of place.
About the job Job summary We are looking for an enthusiastic Lead Infrastructure Engineer (Platform/DevOps) with great leadership and technical skills and a drive to improve. This role is a unique opportunity as you will be part of a team delivering Platform Infrastructure and systems to the highest standards and implementing the DevOps culture and principles across the business. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable. We're able to consider full-time, part-time and compressed hours for this role for the successful candidate (part-time and compressed options would be a minimum of 30 hours over 4 or 5 days). Job description The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Lead Infrastructure Engineer will work our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Lead Infrastructure Engineer , the candidate must perform at the level defined within the DDaT Capability Framework. You may be required to undertake line management responsibilities in this position: this will be discussed with the successful candidate. Management experience is not essential as training can be provided. Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Lead Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to. Ensure that integration is controlled, maintained and managed through Iaas, PaaS and SaaS cloud solutions. Work with stakeholders to deliver and configure solutions via multiple cloud estate providers. Lead on technical workstreams, ensuring delivery aligns with organisational goals and best practices. Carry out horizon scanning and impact assessments to identify emerging trends and technologies, evaluating their potential influence on our services. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for the following experience, which will be assessed at sift and at interview. Expert knowledge in: Terraform and Cloud technologies (preferably AWS) CI/CD tools (e.g., Concourse) Strong practical experience in: GitHub (source control and versioning) Containerisation (Docker) Unix/Linux Working knowledge of: Ansible Packer Specialist skills: DevOps : Programming languages such as Java, NodeJS, and Python DevSecOps : Cloud security principles and disaster recovery (e.g., AWS Control Tower, IAM solutions, encryption, MFA, governance and compliance ISO 27017 , DRaaS) Testing Infrastructure : Testing principles and frameworks (e.g., Selenium/Java, Playwright/TypeScript, BrowserStack, Karate DSL) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Leadership Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Terraform & Cloud Provider Technology Understanding Containerisation (Docker) CI/ CD Tooling and Principles Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our Benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Sche,e (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.
May 26, 2026
Full time
About the job Job summary We are looking for an enthusiastic Lead Infrastructure Engineer (Platform/DevOps) with great leadership and technical skills and a drive to improve. This role is a unique opportunity as you will be part of a team delivering Platform Infrastructure and systems to the highest standards and implementing the DevOps culture and principles across the business. Give yourself the best opportunity to apply! No need to register: just click on the link above to join, listen, and gain tips to help you apply. Cameras and microphones will be switched off. Can't make the session, or want something to refer back to? Just email our Outreach mailbox on: and we'll share a copy of the session slides. Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%. Please note: Companies House cannot offer Visa sponsorship to candidates through this campaign. Security Clearance is an essential requirement for this campaign. You'll need to have been in the UK for at least 3 out of the last 5 years to be eligible to apply for SC. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable. We're able to consider full-time, part-time and compressed hours for this role for the successful candidate (part-time and compressed options would be a minimum of 30 hours over 4 or 5 days). Job description The position will be focussed on building and maintaining Infrastructure to enable the organisation to deliver rapidly and reliably deploy and innovate for our customers. A Lead Infrastructure Engineer will work our development teams, ensuring work is delivered to the standards set out in our best practice guides. The role requires the candidate to lead on various streams of work and provide technical support to Infrastructure engineers across the organisation. As a Lead Infrastructure Engineer , the candidate must perform at the level defined within the DDaT Capability Framework. You may be required to undertake line management responsibilities in this position: this will be discussed with the successful candidate. Management experience is not essential as training can be provided. Responsibilities You will be responsible for delivering the infrastructure and tooling to support a continuous delivery approach within Companies House. You will be user and service focused ensuring that value is delivered through improvement and automation of platform services. Working in a team of infrastructure specialists and engineers, a Lead Infrastructure Engineer builds, administers, supports, and maintains solutions as directed and according to departmental policy. Most of the time will be spent working with the delivery teams on carrying out the infrastructure work on development projects. This will include answering any queries regarding environment, configuration, and CI/CD processes. At this role level, you will: Ensure services are integrated, delivered, and operated as required. Work with technical architects to translate architectural designs into operations. Design and develop infrastructure as code, source code repositories, and Continuous Integration/Continuous Delivery pipelines to execute change on Cloud environments. Lead and support colleagues in non-functional requirements, ensuring availability, security, capacity, and performance for the platform and/or service. Transform technical requirements into an effective DevOps toolchain to enable product delivery. Ensure that deployment strategies for products are repeatable, scalable, and universally available. Have deep technical knowledge, providing support to delivery teams and solving complex problems. Ensuring best practice guides are maintained and adhered to. Ensure that integration is controlled, maintained and managed through Iaas, PaaS and SaaS cloud solutions. Work with stakeholders to deliver and configure solutions via multiple cloud estate providers. Lead on technical workstreams, ensuring delivery aligns with organisational goals and best practices. Carry out horizon scanning and impact assessments to identify emerging trends and technologies, evaluating their potential influence on our services. You can read more about a career in Digital and Data within the Civil Service in the Government Digital and Data Candidate Information Pack. Person specification We are looking for the following experience, which will be assessed at sift and at interview. Expert knowledge in: Terraform and Cloud technologies (preferably AWS) CI/CD tools (e.g., Concourse) Strong practical experience in: GitHub (source control and versioning) Containerisation (Docker) Unix/Linux Working knowledge of: Ansible Packer Specialist skills: DevOps : Programming languages such as Java, NodeJS, and Python DevSecOps : Cloud security principles and disaster recovery (e.g., AWS Control Tower, IAM solutions, encryption, MFA, governance and compliance ISO 27017 , DRaaS) Testing Infrastructure : Testing principles and frameworks (e.g., Selenium/Java, Playwright/TypeScript, BrowserStack, Karate DSL) Behaviours We'll assess you against these behaviours during the selection process: Delivering at Pace Leadership Making Effective Decisions Communicating and Influencing Technical skills We'll assess you against these technical skills during the selection process: Terraform & Cloud Provider Technology Understanding Containerisation (Docker) CI/ CD Tooling and Principles Benefits Alongside your salary of £53,540, Companies House contributes £15,510 towards you being a member of the Civil Service Defined Benefit Pension scheme. We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices. Head to Our Benefits page to find out more about the fantastic benefits package we have at Companies House. We celebrate diversity As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers. We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few. If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing . Read our Applying under the Disability Confidence Sche,e (DCS) guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS). Where will you be working? We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you; however, you may be required to make yourself available to attend the office more frequently when required to meet business needs. The team for this role is based in our Cardiff office, and a hybrid employment contract will be provided as the standard offering. However, remote contracts may be considered as an exception whereby commuting to the office location of your team is not reasonably practicable.
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
May 26, 2026
Full time
Delivery Manager - 12 month FTC Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working options available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking an experienced and motivated Production Planner to join our growing team. You will play a crucial role in ensuring the smooth and efficient production of our high-tech products. As a Production Planner, you will be supporting development and implementation of production plans, coordinating materials and resources, ensuring the timely delivery of products. As a production planner, you will collaborate with various teams including production, procurement, logistics and engineering to optimize efficiency an achieve production goals. Responsibilities: Supporting daily tasks within the planning team. Collaborate with operational teams to develop and maintain production schedules and plans. Supporting the maintenance, and daily co-ordination of shop orders reserved and released from planning to production and stores. Support NCR requests and re-work tickets for the shop floor. Control demand for materials and components based on production requirements. Coordinate with cross-functional teams to ensure timely availability of materials and shop orders for production. Effectively communicate production plans, updates, and challenges to relevant parties. Inventory Support: Monitor optimized inventory levels to meet production requirements to help minimize holding costs. Conduct regular inventory analysis to identify slow-moving or obsolete stock. Coordinate with the stores team to ensure accurate stock counts and resolve any discrepancies. Continuous Improvement: Maintain a controlled release principle for shop orders, aligned to production capacity. Identify opportunities for process improvements, demand and cost savings in the procurement and planning functions. Support projects/initiatives towards implementing continuous improvement activities behind the production plan. Qualifications and Requirements: Proven experience and understanding as a production planner in a manufacturing environment, preferably in electrical assembly. Good analytical, problem-solving, and data reporting skills. Excellent communicator and ability to work collaboratively in a cross-functional team environment. Experience in using ERP (Enterprise Resource Planning) and MRP (Material Requirements Planning) systems. Detail-oriented with strong organizational skills to manage multiple tasks and priorities effectively. Good understanding on Microsoft office applications (Word, PowerPoint and Excel) Personal Attributes Proactive, hands-on, and solutions-focused person within a growing business. Strong communicator who thrives in changing production environment. Analytical thinker with attention to detail. Reliable, committed, and able to work autonomously. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
May 25, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: We are seeking an experienced and motivated Production Planner to join our growing team. You will play a crucial role in ensuring the smooth and efficient production of our high-tech products. As a Production Planner, you will be supporting development and implementation of production plans, coordinating materials and resources, ensuring the timely delivery of products. As a production planner, you will collaborate with various teams including production, procurement, logistics and engineering to optimize efficiency an achieve production goals. Responsibilities: Supporting daily tasks within the planning team. Collaborate with operational teams to develop and maintain production schedules and plans. Supporting the maintenance, and daily co-ordination of shop orders reserved and released from planning to production and stores. Support NCR requests and re-work tickets for the shop floor. Control demand for materials and components based on production requirements. Coordinate with cross-functional teams to ensure timely availability of materials and shop orders for production. Effectively communicate production plans, updates, and challenges to relevant parties. Inventory Support: Monitor optimized inventory levels to meet production requirements to help minimize holding costs. Conduct regular inventory analysis to identify slow-moving or obsolete stock. Coordinate with the stores team to ensure accurate stock counts and resolve any discrepancies. Continuous Improvement: Maintain a controlled release principle for shop orders, aligned to production capacity. Identify opportunities for process improvements, demand and cost savings in the procurement and planning functions. Support projects/initiatives towards implementing continuous improvement activities behind the production plan. Qualifications and Requirements: Proven experience and understanding as a production planner in a manufacturing environment, preferably in electrical assembly. Good analytical, problem-solving, and data reporting skills. Excellent communicator and ability to work collaboratively in a cross-functional team environment. Experience in using ERP (Enterprise Resource Planning) and MRP (Material Requirements Planning) systems. Detail-oriented with strong organizational skills to manage multiple tasks and priorities effectively. Good understanding on Microsoft office applications (Word, PowerPoint and Excel) Personal Attributes Proactive, hands-on, and solutions-focused person within a growing business. Strong communicator who thrives in changing production environment. Analytical thinker with attention to detail. Reliable, committed, and able to work autonomously. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Following planned expansion, Saab is looking to recruit a customer-focused field support technician responsible for the service, installation, repair, and general maintenance of the Giraffe 1X multi-mission radar, as well as other radars in Saab's portfolio. This is an important role, and will require building relationships with the in-country operators, as well as with Saab Engineering Teams. In this position, you will work with a range of technologies including radar systems, software loading/programming, high-power components (AC and DC), electronics, hydraulics, cooling systems, and interfaces with both Saab and other Command and Control systems. The ability and willingness to travel, including internationally and to areas of very high risk will be essential for this role. The successful candidate will have the potential to progress within the business; they will also benefit from continuous training across the different sectors of the business and sensors. Key Responsibilities: Support customers on-site, both domestically and internationally in field and operational environments to enable initial radar system fielding; this includes conducting planned and preventative maintenance. Additional tasks will include manning customer support desks, training end users, and assisting with production at the original equipment manufacturer (OEM). Support to trials, exercises, deployments globally in support of military operations, and other company market growth initiatives. System integration and verification, and support to configuration management. Reporting and administering the running of projects and training events as required Qualifications and Experience: Essential: The ability to understand complex systems of systems - ideally this would be extensive knowledge of either a radar, electronic warfare, command and control, or sophisticated military electronic systems. A willingness to deploy at short notice to areas of very high risk. Ability to meet the physical requirements of, and pass the medical examinations associated with, Deployment Ready Training. Experience in a technical customer-facing environment demonstrating fault-finding and problem-solving abilities in a high-pressure environment Full UK driving licence Computer literate Able to obtain UK Security Clearance up to SC UK or Swedish citizenship Desirable: Qualified to a minimum of ONC/HNC level or equivalent in a technical area Multi-skilled electrical bias Previous military experience is highly desired to support the initial fielding of the systems with customers. Teaching/ instructional experience, including in practical scenarios, on military systems. Be a motivated and critical-thinking individual Be capable of working independently and managing their own workload Have excellent interpersonal skills Be comfortable in a complex customer-facing environment Thrive in big groups and maintain a large professional network Be perceptive, flexible, and act with integrity, always keeping Saab's best interests in mind Have a genuine interest in technology and the ability to adapt styles to suit a varied audience As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
May 25, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: Following planned expansion, Saab is looking to recruit a customer-focused field support technician responsible for the service, installation, repair, and general maintenance of the Giraffe 1X multi-mission radar, as well as other radars in Saab's portfolio. This is an important role, and will require building relationships with the in-country operators, as well as with Saab Engineering Teams. In this position, you will work with a range of technologies including radar systems, software loading/programming, high-power components (AC and DC), electronics, hydraulics, cooling systems, and interfaces with both Saab and other Command and Control systems. The ability and willingness to travel, including internationally and to areas of very high risk will be essential for this role. The successful candidate will have the potential to progress within the business; they will also benefit from continuous training across the different sectors of the business and sensors. Key Responsibilities: Support customers on-site, both domestically and internationally in field and operational environments to enable initial radar system fielding; this includes conducting planned and preventative maintenance. Additional tasks will include manning customer support desks, training end users, and assisting with production at the original equipment manufacturer (OEM). Support to trials, exercises, deployments globally in support of military operations, and other company market growth initiatives. System integration and verification, and support to configuration management. Reporting and administering the running of projects and training events as required Qualifications and Experience: Essential: The ability to understand complex systems of systems - ideally this would be extensive knowledge of either a radar, electronic warfare, command and control, or sophisticated military electronic systems. A willingness to deploy at short notice to areas of very high risk. Ability to meet the physical requirements of, and pass the medical examinations associated with, Deployment Ready Training. Experience in a technical customer-facing environment demonstrating fault-finding and problem-solving abilities in a high-pressure environment Full UK driving licence Computer literate Able to obtain UK Security Clearance up to SC UK or Swedish citizenship Desirable: Qualified to a minimum of ONC/HNC level or equivalent in a technical area Multi-skilled electrical bias Previous military experience is highly desired to support the initial fielding of the systems with customers. Teaching/ instructional experience, including in practical scenarios, on military systems. Be a motivated and critical-thinking individual Be capable of working independently and managing their own workload Have excellent interpersonal skills Be comfortable in a complex customer-facing environment Thrive in big groups and maintain a large professional network Be perceptive, flexible, and act with integrity, always keeping Saab's best interests in mind Have a genuine interest in technology and the ability to adapt styles to suit a varied audience As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Office Manager Milton Park Full-time Reed Recruitment is partnering with a growing technology business to recruit an experienced Office Manager to support their UK operations. Based at the Milton Park head office, this is a hands-on role within a busy office environment that includes an electronic testing lab. Reporting to the Head of HR, you'll play a key role in keeping the workplace running smoothly, supporting employees, and managing facilities across multiple UK sites. You'll also line-manage a part-time Office Administrator. What you'll be doing: Managing day-to-day office and facilities operations at Milton Park Acting as the main contact for health & safety, maintenance, and suppliers Overseeing additional UK offices to ensure they are safe, compliant, and well maintained Coordinating travel, meetings, visitors, and reception activity Supporting employee engagement events and initiatives Assisting with office expansions, lab set-ups, and fit-out projects Providing admin support to HR and recruitment activity What we're looking for: 3+ years' experience in office or facilities management Strong knowledge of health & safety and facilities coordination Experience supporting office moves, fit-outs, or lab/equipment installations Highly organised, proactive, and confident working independently Welcoming, professional, and service-focused approach Strong IT skills, including Microsoft 365 Able to prioritise in a fast-paced, growing business
May 25, 2026
Full time
Office Manager Milton Park Full-time Reed Recruitment is partnering with a growing technology business to recruit an experienced Office Manager to support their UK operations. Based at the Milton Park head office, this is a hands-on role within a busy office environment that includes an electronic testing lab. Reporting to the Head of HR, you'll play a key role in keeping the workplace running smoothly, supporting employees, and managing facilities across multiple UK sites. You'll also line-manage a part-time Office Administrator. What you'll be doing: Managing day-to-day office and facilities operations at Milton Park Acting as the main contact for health & safety, maintenance, and suppliers Overseeing additional UK offices to ensure they are safe, compliant, and well maintained Coordinating travel, meetings, visitors, and reception activity Supporting employee engagement events and initiatives Assisting with office expansions, lab set-ups, and fit-out projects Providing admin support to HR and recruitment activity What we're looking for: 3+ years' experience in office or facilities management Strong knowledge of health & safety and facilities coordination Experience supporting office moves, fit-outs, or lab/equipment installations Highly organised, proactive, and confident working independently Welcoming, professional, and service-focused approach Strong IT skills, including Microsoft 365 Able to prioritise in a fast-paced, growing business
Office Manager Milton Park Full-time Reed Recruitment is partnering with a growing technology business to recruit an experienced Office Manager to support their UK operations. Based at the Milton Park head office, this is a hands-on role within a busy office environment that includes an electronic testing lab. Reporting to the Head of HR, you'll play a key role in keeping the workplace running smoothly, supporting employees, and managing facilities across multiple UK sites. You'll also line-manage a part-time Office Administrator. What you'll be doing: Managing day-to-day office and facilities operations at Milton Park Acting as the main contact for health & safety, maintenance, and suppliers Overseeing additional UK offices to ensure they are safe, compliant, and well maintained Coordinating travel, meetings, visitors, and reception activity Supporting employee engagement events and initiatives Assisting with office expansions, lab set-ups, and fit-out projects Providing admin support to HR and recruitment activity What we're looking for: 3+ years' experience in office or facilities management Strong knowledge of health & safety and facilities coordination Experience supporting office moves, fit-outs, or lab/equipment installations Highly organised, proactive, and confident working independently Welcoming, professional, and service-focused approach Strong IT skills, including Microsoft 365 Able to prioritise in a fast-paced, growing business
May 25, 2026
Full time
Office Manager Milton Park Full-time Reed Recruitment is partnering with a growing technology business to recruit an experienced Office Manager to support their UK operations. Based at the Milton Park head office, this is a hands-on role within a busy office environment that includes an electronic testing lab. Reporting to the Head of HR, you'll play a key role in keeping the workplace running smoothly, supporting employees, and managing facilities across multiple UK sites. You'll also line-manage a part-time Office Administrator. What you'll be doing: Managing day-to-day office and facilities operations at Milton Park Acting as the main contact for health & safety, maintenance, and suppliers Overseeing additional UK offices to ensure they are safe, compliant, and well maintained Coordinating travel, meetings, visitors, and reception activity Supporting employee engagement events and initiatives Assisting with office expansions, lab set-ups, and fit-out projects Providing admin support to HR and recruitment activity What we're looking for: 3+ years' experience in office or facilities management Strong knowledge of health & safety and facilities coordination Experience supporting office moves, fit-outs, or lab/equipment installations Highly organised, proactive, and confident working independently Welcoming, professional, and service-focused approach Strong IT skills, including Microsoft 365 Able to prioritise in a fast-paced, growing business
Role: Gas Settlements Analyst Salary: £27,976 per annum plus bonus scheme Location: Chandlers Ford / Home Working We're looking for a Gas Settlements Analyst to join our team here at Luxion Group, supporting the accurate management of gas supply data across our portfolio! This role can be based at our Chandlers Ford head office or remotely across the UK, with occasional travel to site. The role In this role, you'll be responsible for processing settlement exceptions and ensuing our gas liabilities are correctly reflected within industry reconciliation processes. It's a key position that underpins data accuracy, compliance, and the smooth running of operations. You'll collect, validate and analyse settlement data, ensuring accuracy and alignment with industry standards. You'll investigate and resolve discrepancies within agreed SLA's, ensuring all exceptions are handled compliantly while identify opportunities to improve processes and efficiency. Working closely with internal teams and external partners, you'll support seamless operations, maintain data integrity, and help resolve settlement related issues. What We're Looking For We're looking for someone with strong experience in data management and analysis, ideally gained within an analyst or back-office position in an energy supplier or similar environment. You'll have sound Excel skills and be comfortable working with large volumes of data, always ensuring accuracy and attention to detail. You're a confident communicator with excellent written and verbal skills, able to work effectively with internal teams and external stakeholders. With a natural problem-solving mindset, you'll be proactive in identifying issues and delivery practical solutions. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
May 25, 2026
Full time
Role: Gas Settlements Analyst Salary: £27,976 per annum plus bonus scheme Location: Chandlers Ford / Home Working We're looking for a Gas Settlements Analyst to join our team here at Luxion Group, supporting the accurate management of gas supply data across our portfolio! This role can be based at our Chandlers Ford head office or remotely across the UK, with occasional travel to site. The role In this role, you'll be responsible for processing settlement exceptions and ensuing our gas liabilities are correctly reflected within industry reconciliation processes. It's a key position that underpins data accuracy, compliance, and the smooth running of operations. You'll collect, validate and analyse settlement data, ensuring accuracy and alignment with industry standards. You'll investigate and resolve discrepancies within agreed SLA's, ensuring all exceptions are handled compliantly while identify opportunities to improve processes and efficiency. Working closely with internal teams and external partners, you'll support seamless operations, maintain data integrity, and help resolve settlement related issues. What We're Looking For We're looking for someone with strong experience in data management and analysis, ideally gained within an analyst or back-office position in an energy supplier or similar environment. You'll have sound Excel skills and be comfortable working with large volumes of data, always ensuring accuracy and attention to detail. You're a confident communicator with excellent written and verbal skills, able to work effectively with internal teams and external stakeholders. With a natural problem-solving mindset, you'll be proactive in identifying issues and delivery practical solutions. The Important Things! Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days' leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We're more than a workplace, we're a place to thrive. Our employees, just like our customers, come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
May 25, 2026
Full time
Why join Marshall Land Systems in this role: This is an opportunity to shape and lead enterprise wide programme delivery, overseeing a diverse portfolio of projects and programmes that support critical customer and business outcomes. You'll ensure programmes are strategically scoped, effectively governed, and successfully delivered to meet business objectives, budgets, and customer expectations. In this role, you'll establish and lead an integrated enterprise PMO capability, bringing together Programme and Project Managers, Controllers, Schedulers, and wider delivery teams across Marshall Land Systems. You'll develop high performing teams while embedding best practice governance, planning, and delivery disciplines across the organisation. Responsibilities in this role include: Oversee delivery of multiple defence programmes, including project launch, timeline management, resource allocation, risk management, and reporting. Set and drive programme delivery strategy in line with business goals, ensuring alignment with client contracts. Build and maintain strong relationships with stakeholders. Governance and evolution of PM processes to ensure compliance with regulations and standards. Manage project teams-recruiting, training, setting objectives, and completing appraisals. Direct programme reviews and report on financial performance, delivery milestones, and quality metrics. Identify and mitigate risks throughout the programme lifecycle. Work closely with other MLS functions to deliver pan-enterprise solutions. Preparation of inputs and follow-up on outputs to support Governance activities. This may include Contract Status / Project Status Reviews, Gate Reviews etc. Leading Integrated Business Planning / Sales & Operations Planning. Champion the use of digital tools, project controls, and data analytics to improve project performance and decision making. Identify and implement process improvements to enhance delivery efficiency, risk management, and reporting accuracy. Drive organisational change initiatives to embed project management maturity across the business. Lead, inspire and develop a team of programme/project managers and support staff, promoting a culture of high performance and continuous improvement. Apply if you have most of the following: Delivering large-scale ( 10- 100m+) programmes and or portfolio of projects in the defence sector, both UK and export. Proven track record leading programme management teams (10+ staff), ideally within MOD, DE&S, or prime contractor environments. Strong understanding of defence procurement processes, regulations, and security requirements. Effective stakeholder management at all levels, including with senior MOD, Armed Forces, and prime contractors. Experienced in resource planning, business case creation, programme controls, and risk management. An understanding of ERP/MRP systems and linkages to PM processes and tools. Identification and proactively shaping responses to customer issues. Working in an Engineering / manufacturing environment. Working within a Project Management Office or equivalent. Background in leading transformation or turnaround of underperforming programmes. Technical skills and experience include: Degree-level education, preferably in engineering, business, or defence studies. Chartered Engineer (CEng), Chartered Project Professional (ChPP), or equivalent professional accreditation. Project / Programme Management certification such as PRINCE2, APM or MSP. Strong ICT skills, including but not limited to MS365 tools such as Word and Excel. Excellent written and verbal communication skills. Collaboration including identification and delivery of value for stakeholders. Additional Local Needs Hybrid working offered - 3 days on site in Cambridge, UK. Successful candidate will need to be eligible to hold UK SC Clearance . The benefits we will offer you include: 27 days holiday increasing with service up to 30 days (option to buy /sell) Pension contributions up to 9% Private medical insurance for you and your partner Company car allowance Extensive flexible benefit program including Cycle to Work Life assurance at 4x basic salary Enhanced parental leave and pay Paid volunteering leave Access to industry leading wellbeing resources and tools Marshall Land Systems is a Canadian-owned global company with an unrivalled pedigree of British engineering excellence. From its origins in Cambridge, UK, through more than a century of innovation, pioneering advances from the nose of Concorde to the early Hydrogen fuel cell technology that ultimately powered the moon landings, Marshall engineers now continue to innovate specialist vehicles and infrastructure for NATO forces across the world. From bomb disposal vehicles to deployed shelters, from command and control to CT scanners on the battlefield, Marshall Land Systems protects people in critical situations with the very best in engineering. It employs 600 people with major facilities the UK, Canada, and the Netherlands.
Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
May 25, 2026
Full time
Delivery Manager Location: This is a flexible, hybrid role and can be based from any of our offices in Manchester, Stoke, Southport, Peterborough or Tunbridge Wells. We also have largely remote working opportunities available. This role sits within out IT Operations department. As a Delivery Manager, you will be responsible for one or more squads, enabling them to develop and deliver exceptional technology products. You will coach and instil sustainable practices such as self-organisation, teamwork, and continuous improvement. Your role will be to cultivate a growth mindset, fostering a process, culture, and environment that empowers highly motivated, innovative squads to reach their full potential and deliver value for the business. Understanding the business delivery roadmap and technology landscape allows this role to effectively plan and ensure a reliably predictable change cycle. Key Accountabilities and Responsibilities: Lead teams and deliver change with your delivery expertise, utilising effective frameworks and best practices set out by the Head of Delivery Enablement. Provide effective coaching and guidance to your squads. Build, maintain and continually improve motivated, collaborative, and productive teams, fostering a positive and high-performing work environment. Support delivery by monitoring and reporting progress, ensuring timely and effective implementation. Communicate issues and impediments promptly to facilitate rapid decision-making. Manage expectations with senior colleagues and stakeholders, ensuring alignment and transparency. Track and report key performance metrics to stakeholders, providing insights into squad progress and areas for improvement. Collaborate closely with PM's, PO's and Senior DMs to prioritise and distribute work, ensuring alignment with organisational goals. Challenge teams to identify and address assumptions and risks throughout the delivery process, ensuring proactive risk management. Keep teams focused on delivering high-quality products and services, meeting or exceeding stakeholder expectations. Foster relationships for efficient cross-team collaboration and dependency management, enhancing overall organisational effectiveness. Collaborate with Technical Managers on resource allocation and feedback. Manage cross-squad dependencies to ensure seamless integration and collaboration. Continuously evaluate and improve best practices within the Delivery community. Skills, Experience and Knowledge: Proficiency in delivery practises including Agile and Lean, with a strong track record of building high-performing delivery teams using Scrum. Strong background in coaching with a passion for developing others. Ability to influence others and outstanding facilitation skills. Efficient in identifying and mitigating potential blockers or risks in delivery. Adequate technical understanding of software and the Software Development Life Cycle (SDLC). Ability to communicate effectively between technical and non-technical stakeholders. Skilled in communicating and visualising progress towards goals using delivery plans, metrics, and forecasting techniques. Familiarity with delivery management tools like Jira, Confluence, Trello, or Azure DevOps to streamline workflows (Advantageous). Experience in strategic planning and contributing to high-level decision-making (Advantageous). Relevant Agile certifications e.g. Certified Scrum Master, SAFe Agilist (Advantageous) Benefits: Starting with 24 days annual leave (plus bank holidays), this does increase with service Opportunity for a yearly bonus Collaborative, fast paced working environment Hybrid Working Modern, vibrant offices About Us Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners.
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
May 24, 2026
Full time
Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
May 24, 2026
Full time
Fintech Payroll High-Growth Global Reach Change & Transformation Leadership Ready to build, transform and scale business brimming with untapped potential? Let s do a quick compatibility check • This is not a role for someone looking to maintain the status quo. • It is not a role for someone who prefers stability over challenge, or consensus over decisive action. • It is not a role for a caretaker, a delegator-from-a-distance, or someone waiting for the perfect conditions before making change. This is a role for someone who sees opportunity where others see complexity; someone who thrives on transformation; and wants to leave a visible, measurable mark on a business trusted by global organisations to deliver in highly regulated, deadline-critical environments. It suits a leader who is comfortable working through operational complexity, diagnosing issues firsthandstepping into imperfect situations, bringing structure to ambiguity, and building high-performing teams and systems from the ground up, turning inconsistent delivery into clear, repeatable ways of working. We are a scaling payroll technology business operating at the intersection of technology, service, and compliance. Our platform is strong, our market is growing, and our ambition is clear. Now we need a senior leader to take ownership of our UK operation and elevate it into a high-performing, commercially driven, and operationally excellent unit. With strong momentum and clear potential, this is an opportunity to step in, take control, and shape the next phase of growth - embedding discipline, raising standards, and building a platform for sustainable operational and commercial success. If you re currently operating in a senior operations, commercial, or general management role within a SaaS or service-led business, and you own delivery, people and performance, and real business outcomes - we d love to hear from you. The Role at a Glance Head of Commercial & Operations (UK) London / Hybrid Competitive Salary Package + Bonus + Leadership Opportunity Company: Multinational business with established international operations supporting complex, high-volume payroll environments Your Skills: Highly experienced, senior operations and commercial leader who has led complex service businesses through transformation and scale. The Opportunity You will take full responsibility for the UK operation, leading a team of around 35 and overseeing a multi-million-pound revenue stream. The business has solid foundations but requires sharper execution, stronger systems, and consistently high customer service standards. Your mandate is clear: transform performance, embed accountability, and build a scalable engine for growth. Within twelve months the expectation is to stabilise operations, embed discipline and accountability, and materially lift delivery consistency so the business is positioned to scale and driven by process, data, and strong leadership. This is a rare opportunity to step into a genuine fix, build, scale role where your impact will be both immediate and lasting. What You ll Be Doing At the heart of the role is hands-on operational transformation. You will work directly with teams to diagnose issues in payroll and service delivery, redesigning processes to materially improve accuracy, consistency, and efficiency. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high-quality client offering that builds trust and long-term relationships. A critical part of your remit will be building a true performance culture. You will introduce clear KPIs, implement weekly accountability rhythms, and ensure that underperformance is addressed quickly and decisively. The goal is to replace ambiguity and busyness with clarity, ownership, and measurable outcomes. You will also take a hands-on approach to leadership, spending time inside the operation in the early months reshaping and strengthening the team where needed, developing key individuals, and ensuring the structure both supports day-to-day execution and is fit for scale. Once operational confidence is established, you will begin to establish a more structured commercial capability, supporting pipeline generation, enabling growth, and ensuring the business is set up to capitalise on market opportunity. What Success Looks Like Success in this role is not subjective. It is measurable, visible, and business-critical. Within your first year, operational performance will be significantly improved, with higher accuracy, greater efficiency, and a more streamlined cost base. Customer satisfaction will rise to consistently strong levels, reflecting a more reliable and proactive service. The team will operate within a clear framework of accountability, with performance tracked, managed, and improved in real time. The business will no longer rely on reactive fixes and short-term interventions but will instead run on efficient systems, repeatable processes, clear ownership and strong leadership disciplined execution. Alongside this, the foundations of a commercial engine will be in place, generating consistent pipeline and supporting future growth. About You You are an experienced operational and commercial leader who has already delivered meaningful transformation in a SaaS, fintech, or service-led environment. You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. You are not purely strategic: you are hands-on, execution-focused, and comfortable being close to the detail when needed. You know how to operate in environments that are evolving quickly, where not everything is fully built, and where leadership requires both clarity and resilience. You are confident in making difficult decisions, addressing underperformance, and holding people to high standards, while still building a culture that people want to be part of. Above all, you take ownership. You do not wait for direction - you create it, and you act decisively. Why Join? This role offers a level of ownership, influence and impact that is increasingly rare. You will have the opportunity to shape how the UK business operates, influence its future direction, and build something that stands as a clear example of transformation done well. You will be working in a business that is ambitious, growing, and evolving, where strong leadership is recognised and results are valued. For the right person, this is not just another role, but a defining chapter in your career a rare opportunity to take real ownership and have a lasting operational and commercial impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Head of Operations London £110,000 Are you an experienced field operations leader who has managed large-scale technical projects and multi-site engineering teams? Read on. We are partnering with an established technology company that delivers complex solutions into some of the UK's most high-profile commercial environments. With a strong client base, two UK operational hubs and a headcount that has expanded significantly in recent years, they need an experienced operations leader to own the engine room of their UK business. The Role This is a broad, senior operations role reporting directly to the CEO. You will lead a large, multi-disciplined team across supply chain, deployment project management and field engineer scheduling, and be responsible for ensuring technology gets from order through to live installation, on time and at scale. You will represent the operations function directly with key clients at quarterly business reviews and work closely with a wider senior leadership team. What You Will Be Responsible For •Owning the day-to-day and strategic running of the operations function •Leading project managers responsible for coordinating large-scale site deployments •Managing supply chain flow for high-value goods into live commercial sites •Overseeing technician scheduling across a national field workforce •Attending client quarterly business reviews and building strong external relationships •Helping shape and scale the operations structure as the business continues to grow What We Are Looking For •Experienced operations leader with a track record of managing large, multi-disciplined teams •Strong people management skills, this is a diverse workforce and culture matters here •Comfortable with complexity, high volume, multiple workstreams and tight coordination required •Organised and delivery-focused, able to keep a lot moving simultaneously •Customer-facing and confident representing operations at senior client level The role offers hybrid working with travel to their Hemel Hempstead site and a northern hub as required. The Package £110,000 Healthcare Car Allowance Full Time Hybrid Working Hemel Hempstead Interested? Get in touch with James at Euro Projects Recruitment.
May 24, 2026
Full time
Head of Operations London £110,000 Are you an experienced field operations leader who has managed large-scale technical projects and multi-site engineering teams? Read on. We are partnering with an established technology company that delivers complex solutions into some of the UK's most high-profile commercial environments. With a strong client base, two UK operational hubs and a headcount that has expanded significantly in recent years, they need an experienced operations leader to own the engine room of their UK business. The Role This is a broad, senior operations role reporting directly to the CEO. You will lead a large, multi-disciplined team across supply chain, deployment project management and field engineer scheduling, and be responsible for ensuring technology gets from order through to live installation, on time and at scale. You will represent the operations function directly with key clients at quarterly business reviews and work closely with a wider senior leadership team. What You Will Be Responsible For •Owning the day-to-day and strategic running of the operations function •Leading project managers responsible for coordinating large-scale site deployments •Managing supply chain flow for high-value goods into live commercial sites •Overseeing technician scheduling across a national field workforce •Attending client quarterly business reviews and building strong external relationships •Helping shape and scale the operations structure as the business continues to grow What We Are Looking For •Experienced operations leader with a track record of managing large, multi-disciplined teams •Strong people management skills, this is a diverse workforce and culture matters here •Comfortable with complexity, high volume, multiple workstreams and tight coordination required •Organised and delivery-focused, able to keep a lot moving simultaneously •Customer-facing and confident representing operations at senior client level The role offers hybrid working with travel to their Hemel Hempstead site and a northern hub as required. The Package £110,000 Healthcare Car Allowance Full Time Hybrid Working Hemel Hempstead Interested? Get in touch with James at Euro Projects Recruitment.
Job Title: Technical Business Analyst (Fixed-Term Contract) Department: Technology / IT / Digital Location: Edinburgh (Hybrid working model, 2 days a week onsite) Contract Duration: Fixed-term contract until 1 November 2026 Programme Context: Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives. Job Purpose: The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme. Key Responsibilities: Support delivery across the application workstream within a large-scale financial services separation programme Drive operational readiness and governance for solutions approaching go-live Define and manage readiness criteria, governance checkpoints, and sign-off processes Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases Validate that business and technical requirements have been fully met Support release planning, cutover, and go-live activities Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials) Identify and manage risks, issues, and dependencies across transition activities Facilitate stakeholder engagement across multiple internal and external teams Support transition into business-as-usual (BAU) operations Maintain traceability of requirements through to implementation Key Skills & Qualifications: Degree in Business, IT, Computer Science, or equivalent experience Strong understanding of SDLC, testing phases, and release/go-live processes Experience in transition, separation, or service readiness environments Familiarity with Agile and/or Waterfall methodologies Proficiency in tools such as JIRA, Confluence, Visio, or similar Understanding of web technologies, domain changes (DNS), and application environments Strong analytical and documentation skills Excellent stakeholder management and communication skills Experience Required: Experience as a Technical Business Analyst within a technical delivery environment Proven experience supporting testing, go-live, and operational handover activities Experience working on transition, separation, or large-scale transformation programmes Exposure to financial services or regulated environments is highly desirable Experience with web implementations and/or domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with a strong focus on governance and quality Confident in identifying gaps and ensuring readiness ahead of go-live Strong organisational and coordination skills Calm under pressure during critical delivery phases Collaborative and delivery-focused Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
May 23, 2026
Contractor
Job Title: Technical Business Analyst (Fixed-Term Contract) Department: Technology / IT / Digital Location: Edinburgh (Hybrid working model, 2 days a week onsite) Contract Duration: Fixed-term contract until 1 November 2026 Programme Context: Supporting a large-scale Day 2 separation programme within a UK financial services organisation, involving the separation of assets and services to Barclays. The role sits within the application workstream, supporting transition and delivery activities across multiple web and infrastructure-related initiatives. Job Purpose: The Technical Business Analyst will support a transition programme within the application workstream, delivering key initiatives including domain name changes and web-based implementations. With projects currently in testing phases and approaching go-live, the role will focus on ensuring strong governance, operational readiness, and successful transition into live service, supporting the broader separation programme. Key Responsibilities: Support delivery across the application workstream within a large-scale financial services separation programme Drive operational readiness and governance for solutions approaching go-live Define and manage readiness criteria, governance checkpoints, and sign-off processes Work closely with QA, development, infrastructure, and business teams during SIT and UAT phases Validate that business and technical requirements have been fully met Support release planning, cutover, and go-live activities Ensure all documentation is complete and fit for purpose (process maps, runbooks, support models, knowledge transfer materials) Identify and manage risks, issues, and dependencies across transition activities Facilitate stakeholder engagement across multiple internal and external teams Support transition into business-as-usual (BAU) operations Maintain traceability of requirements through to implementation Key Skills & Qualifications: Degree in Business, IT, Computer Science, or equivalent experience Strong understanding of SDLC, testing phases, and release/go-live processes Experience in transition, separation, or service readiness environments Familiarity with Agile and/or Waterfall methodologies Proficiency in tools such as JIRA, Confluence, Visio, or similar Understanding of web technologies, domain changes (DNS), and application environments Strong analytical and documentation skills Excellent stakeholder management and communication skills Experience Required: Experience as a Technical Business Analyst within a technical delivery environment Proven experience supporting testing, go-live, and operational handover activities Experience working on transition, separation, or large-scale transformation programmes Exposure to financial services or regulated environments is highly desirable Experience with web implementations and/or domain migration projects Strong track record of working across both technical teams and business stakeholders Desirable Skills: Experience with service transition frameworks (e.g., ITIL) Exposure to cloud platforms (AWS, Azure) Understanding of regulatory or compliance considerations in financial services Relevant certifications (e.g., BCS, CBAP, Agile) Personal Attributes: Detail-oriented with a strong focus on governance and quality Confident in identifying gaps and ensuring readiness ahead of go-live Strong organisational and coordination skills Calm under pressure during critical delivery phases Collaborative and delivery-focused Candidates will ideally show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
