Customer Service Advisor (Maternity Cover) 12 month FTC Location: Thatcham Branch Hours: 37.5 Hours Monday to Friday 08:45am - 5:15pm and alternate Saturdays as OT, 08:45am -12.15pm Starting salary: £ 25,753 Target Salary: £ 27,109.05 Introduction Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Adviser. Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop. You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you. You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off. We want to help others. As well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Essential skills and experience Some experience of working with internal and/or external customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills Desirable skills and experience Microsoft Office - Word, Excel, Outlook and Office365 Interviews Competency based 90-minute interview held in our Thatcham Branch location. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point. The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range.
May 27, 2026
Contractor
Customer Service Advisor (Maternity Cover) 12 month FTC Location: Thatcham Branch Hours: 37.5 Hours Monday to Friday 08:45am - 5:15pm and alternate Saturdays as OT, 08:45am -12.15pm Starting salary: £ 25,753 Target Salary: £ 27,109.05 Introduction Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Adviser. Do you enjoy variety and as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop. You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you. You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to our free NBS Rewards discounts and our wellbeing programmes, and your birthday off. We want to help others. As well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Essential skills and experience Some experience of working with internal and/or external customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills Desirable skills and experience Microsoft Office - Word, Excel, Outlook and Office365 Interviews Competency based 90-minute interview held in our Thatcham Branch location. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point. The salary offered is dependent on evidence of key competencies and skills you currently have. Newbury Building Society pride themselves on recruiting for potential so if you do not meet all of the criteria in terms of knowledge, experience and skills, you will benefit from learning and development opportunities to enable you to work towards the top of the salary range.
Role: Customer Service Adviser - 12 months FTC Location: Newbury Hours: 37.5 hours Monday- Friday 8.45am-17.15pm, plus alternate Saturdays 8.45am-12.15pm Salary: £25,753.59 Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Adviser. Do you enjoy variety as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service, you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop - You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you - You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off. We want to help others - as well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Essential skills and experience: Experience of working with internal and/or external customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills Desirable skills and experience: Microsoft Office - Word, Excel, Outlook and Office365 Interviews: Competency based 90-minute interview held in the Newbury branch. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
May 26, 2026
Contractor
Role: Customer Service Adviser - 12 months FTC Location: Newbury Hours: 37.5 hours Monday- Friday 8.45am-17.15pm, plus alternate Saturdays 8.45am-12.15pm Salary: £25,753.59 Newbury Building Society is a trusted partner for savings and mortgages, as well as a multi award winning employer. If you are ready for a change and a new challenge, why not apply to join one of our branch teams as a Customer Service Adviser. Do you enjoy variety as well as working with a wide range of customers and colleagues? Do you want to build or develop your current skills and knowledge? Here's what you will be doing: You will welcome, support, and advise customers on their savings accounts, through a variety of methods. This role is varied and interesting and no day will be the same. While your focus will be on providing excellent customer service, you will be doing this through cashiering, actioning admin tasks and a whole lot more. Why work for us? We want to help you develop - You are provided with digital regulatory training and learning modules via our online platform. There will also be knowledge boosting workshops for you throughout the year. This is all underpinned through support from your team and manager. We want to look after and reward you - You will receive a generous holiday allowance, contributory stakeholder pension scheme, access to wellbeing programmes, and your birthday off. We want to help others - as well as providing financial services, we support our local communities. This means opportunities to volunteer, fundraise, and help with community events and activities. We give all our employees two paid days of volunteering each year. Essential skills and experience: Experience of working with internal and/or external customers to ensure the highest quality service experience. Evidence of excellent written and verbal communication skills Desirable skills and experience: Microsoft Office - Word, Excel, Outlook and Office365 Interviews: Competency based 90-minute interview held in the Newbury branch. We aim to interview successful applicants within 1 week. Feedback provided regardless of outcome. We reserve the right to close this vacancy at any point.
Dudley Building Society
Brierley Hill, West Midlands
Branch Manager Exciting things are happening at Dudley Building Society! While other banks and building societies are retreating from the high street, we're boldly moving in the opposite direction - expanding our network and bringing banking back to the heart of the community. As part of our ambitious growth plans, we're launching a brand-new branch in the Bromsgrove area. That's why we're on the lookout for a passionate, driven, and experienced Branch Manager to lead the change, build strong local connections, and grow a loyal customer base from the ground up. Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Customer Service Team. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Branch Manager to join us. As a Branch Manager at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life. In addition to the above, you will also be; Inspiring, leading and developing your in-branch colleagues to deliver a second-to-none customer experience. Working collaboratively as a team across multiple channels, personalising each interaction with a customer, and providing outcomes to best suit the customers' needs. Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products and services. Developing and executing strategies to increase funding to achieve corporate goals. Managing day-to-day operations, including compliance with regulatory requirements. About you To be one of our next Retail Branch Managers, we need you to be: Passionate about providing strong customer solutions -you'll be part of the team who does this most! Excited to be part of a wider team that collaborates to provide the best service for our members. Curious about our future, our members, our data; well, about everything. You'll want to know more about the solutions we can offer and be confident to take initiative to dig a little deeper. Approachable, helpful and member focused - you'll put our members needs at the heart of everything you do. Strong at communicating - whatever communication methods you use, you'll be able to represent the Society clearly and concisely. Not afraid to challenge the status quo - we have an unwavering belief in pushing the boundaries at the Dudley. Flexible to go where our members need you most. Eager to develop your knowledge. We like to continually develop our skills here! In Return In return for providing a passionate and specialist service to our customers we offer: 35 hours a week contract Salary up to £30,300 per year Basic holiday of 30 days+ Bank holidays Moments that matter days (Think birthdays, weddings + time off for getting the keys to a new house or welcoming a grandchild!) Pension contribution of up to 8% of salary Life assurance 4x salary Full Private Medical Insurance Healthcare plan covering some of those day-to-day health bills like your dental and optical bills Great career opportunities Diversity and Inclusion Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique. And that's not all We're recognised as a Great Place to Work, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join
Oct 08, 2025
Full time
Branch Manager Exciting things are happening at Dudley Building Society! While other banks and building societies are retreating from the high street, we're boldly moving in the opposite direction - expanding our network and bringing banking back to the heart of the community. As part of our ambitious growth plans, we're launching a brand-new branch in the Bromsgrove area. That's why we're on the lookout for a passionate, driven, and experienced Branch Manager to lead the change, build strong local connections, and grow a loyal customer base from the ground up. Dudley Building Society believes in helping people live better lives, and no one understands the needs of our members more than our Customer Service Team. Everything we do here starts with a passion for providing an impeccable service, which makes us even more excited to be looking for a Branch Manager to join us. As a Branch Manager at the Society, you'll quickly become one of the experts our members need. You will be responsible for creating long term relationships with our new and existing Customers, supporting them through their key milestones in life. In addition to the above, you will also be; Inspiring, leading and developing your in-branch colleagues to deliver a second-to-none customer experience. Working collaboratively as a team across multiple channels, personalising each interaction with a customer, and providing outcomes to best suit the customers' needs. Investigating emotive and complex customer and client queries, concerns, and complaints related to an extensive range of products and services. Developing and executing strategies to increase funding to achieve corporate goals. Managing day-to-day operations, including compliance with regulatory requirements. About you To be one of our next Retail Branch Managers, we need you to be: Passionate about providing strong customer solutions -you'll be part of the team who does this most! Excited to be part of a wider team that collaborates to provide the best service for our members. Curious about our future, our members, our data; well, about everything. You'll want to know more about the solutions we can offer and be confident to take initiative to dig a little deeper. Approachable, helpful and member focused - you'll put our members needs at the heart of everything you do. Strong at communicating - whatever communication methods you use, you'll be able to represent the Society clearly and concisely. Not afraid to challenge the status quo - we have an unwavering belief in pushing the boundaries at the Dudley. Flexible to go where our members need you most. Eager to develop your knowledge. We like to continually develop our skills here! In Return In return for providing a passionate and specialist service to our customers we offer: 35 hours a week contract Salary up to £30,300 per year Basic holiday of 30 days+ Bank holidays Moments that matter days (Think birthdays, weddings + time off for getting the keys to a new house or welcoming a grandchild!) Pension contribution of up to 8% of salary Life assurance 4x salary Full Private Medical Insurance Healthcare plan covering some of those day-to-day health bills like your dental and optical bills Great career opportunities Diversity and Inclusion Our workplace culture respects, welcomes, and supports diversity and inclusion, empowering our People to embrace being a fundamental part of everything we are, and everything we aim to be. We treat everyone with the dignity and kindness they deserve, and strive to encourage and celebrate all the things that make each of us unique. And that's not all We're recognised as a Great Place to Work, and there's a reason for that. Check out our careers page for more information about what it's like to join The Dudley team, who we are, what drives us, and why you should join
Branch Manager/ Retail Banking Manager - Saffron Building Society is seeking a Branch Manager/ Retail Banking Manager to join our team on a full-time permanent basis in our Brentwood, Essex branch. Why Saffron Building Society At Saffron Building Society, we see financial well-being as an ongoing journey - not just a destination click apply for full job details
Sep 23, 2025
Full time
Branch Manager/ Retail Banking Manager - Saffron Building Society is seeking a Branch Manager/ Retail Banking Manager to join our team on a full-time permanent basis in our Brentwood, Essex branch. Why Saffron Building Society At Saffron Building Society, we see financial well-being as an ongoing journey - not just a destination click apply for full job details
