6 jobs found

Habla español ? Parli italiano ? Parles-tu français ? Calling all travel industry professionals with a second European language, as we search for multilingual travel consultants for some brand-new roles with a leading Birmingham-based travel organisition! Successful candidates will be responsible for providing a professional and highly efficient travel service including handling inbound enquiries and calls, making reservations and any related administration. Essential for the role is written and spoken fluency in both English and a second European language, strong customer service skills and previous travel industry sales / reservations experience. In return, our client are offering a competitive starting salary of up to £27.5k (rising with length of service) plus commission, fam trips and incentives and an excellent benefits package! If you're interested in finding out more about these roles, please apply online. Role of Multilingual Travel Consultant: Handling inbound enquiries and making travel reservations Booking bespoke travel itineraries to a range of worldwide destinations Deliver high levels of accuracy and customer service Offer on-going support, making amendments and resolving queries Fulfilling of administrative tasks Skills required for the role: Previous travel sales / reservations industry experience Fluency in both verbal and written English plus a second European language Customer focused with good attention to detail Proficient in Windows based applications including Microsoft Office Good time management and multi-tasking skills If you're interested in learning more about this Multilingual Travel Consultant role, please press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available. Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Location: Regional role (London and Essex) with travel across development sites as required Contract: Full-time Permanent Salary: Circa £30,000 + commission We re looking for a proactive and driven Sales and Marketing Consultant to support the success of our outright sale and shared ownership homes for the over 55s. This is more than a sales role; it s about guiding customers through an important life transition with empathy, confidence and care. You ll take ownership of the full customer journey, building trust, understanding individual needs and providing the support and momentum customers need to make life changing decisions. With a hands on, results focused approach, you ll nurture leads, deliver a high quality personalised experience and work towards achieving and exceeding sales targets. If you re a self starter who combines strong sales ability with a genuine passion for people and a focus on results, we d love to hear from you. What you ll do Manage enquiries and guide customers through the full sales journey Build strong relationships, taking time to understand individual needs and circumstances Deliver reservations in line with sales targets Support development launches, events and open days Maintain marketing suites and show homes to a high standard Work closely with Sales Managers and marketing teams to drive demand Keep accurate records and manage activity through our CRM systems Monitor local market activity and contribute to improving the customer offer What you ll bring Experience in a sales role, ideally within property or a customer-focused environment A people-first approach, with strong empathy and the ability to build trust and rapport Confidence working towards targets while maintaining a high standard of customer care Patience and the ability to support customers through longer decision-making journeys Strong organisation skills and attention to detail, with confidence using systems Excellent communication skills, both written and verbal Shared ownership or experience working with older customers is desirable Anchor a great place to work Anchor is England s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. Our values Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. A rewarding environment From health and happiness to finance and your career, we ll give you all the support you need. Health & happiness Gym, fitness and wellbeing discounts Mental health support Flexible working options Access to online GP appointments Finance Pension plan contribute between 4% and 8% and we ll match it or better Quick and easy pension transfer service Savings and financial advice, loans, free life assurance Discounts on shopping, holidays, phones, technology and more Free Blue Light Card Career Ongoing personal and professional development programme Leadership Pathways online learning resources Career progression and promotion opportunities Join us and play a meaningful role in helping people find not just a home, but a lifestyle that works for them. Please note: We ll be reviewing applications as they come in and may close the advert early if we receive a high volume of suitable applications.

Leading Specialist Travel Company are seeking a Travel Consultant to join their dedicated Tour Operations team, to help curate life-defining travel experiences for their clientele. Working within a reservations team to create specialist group tours across the UK, Europe, and beyond, you will combined exceptional service with deep product knowledge and build long-term customer relationships. This Travel Consultant opportunity comes a highly competitive starting salary of 28k pa plus commission and is hybrid in Birmingham. This is a fantastic travel company with good benefits and career longevity. We are looking for a Sales Consultant, who will be working with customers that require a thoughtful, consultative, intelligent and highly personalised sales approach. This role is not transactional; success comes from building trust, listening carefully, and matching customers to the right holiday, not simply making a sale. JOB DESCRIPTION Manage inbound sales enquiries and repeat customers with a consultative, relationship-led approach Take time to understand customers' needs, recommending suitable tour options Build trust and confidence with customers Convert enquiries into high-quality bookings, with a strong focus on customer satisfaction and retention Maintain accurate CRM records to support excellent service delivery Work closely with Product and Operations teams to ensure holidays sold are appropriate and deliverable Contribute to improving conversion, customer experience and sales processes Take ownership of personal performance, learning and development THE PACKAGE: Starting salary is very competitive, up to 28 pa dependent on experience, plus commission with an OTE of 38k pa. This is a hybrid - Birmingham Head Office (Mondays, Wednesdays, and Fridays) with remote work Tuesdays and Thursdays. They are committed to fostering career growth and development. Over the past 5-10 years, several team members have successfully advanced from internship roles to positions in Management and the Senior Leadership Team. Benefits include: 25 days' holiday, plus your birthday off. The opportunity to travel on their trips Contributory Pension Industry leading training Regular prizes and awards for achievers and team players EXPERIENCE REQUIRED: This is not your 'average' travel sales role and for that reason, travel industry experience is desired but not essential. It is however, essential to come from a target-driven, but relationship-led sales role, and be able to demonstrate previous successful experience of selling over the phone. Previous employees do come from travel, but could come from over sales environment, providing the selling is not transactional, but personal and considered. Proven experience in a sales or customer-facing role, ideally involving complex or high-consideration purchases Strong listening skills and emotional intelligence A results-driven mindset, balanced with a genuine commitment to customer outcomes Strong written and verbal communication skills Comfort working with systems, data and performance metrics A collaborative, team-first attitude INTERESTED? Please follow the instructions to apply attaching your CV! For any further information please call (phone number removed) email (url removed) If this role is not quite right, but you have Travel Industry experience and are keen to find a new opportunity, please do send your CV, we may have something else that could be perfect for you! Know someone else who might be interested in Travel Industry opportunities? Please share our details!

Platinum Travel Recruitment seeking a forward thinking and experienced Luxury Travel Consultant to join a dynamic company based in London. The ideal Luxury Travel Consultant will be responsible for providing high end personal lifestyle support and travel and events management. This role would suit a confident travel professional from a luxury tour operator who is organised and enjoys working in a busy and fast paced environment with experience in handling travel, events and concierge with excellent negotiation skills. You will be expected to work with minimal guidance, act on urgent priorities, and act with a high level of discretion when handling confidential information. Luxury Travel Consultant Duties: Complex diary management across different time zones. Extensive travel management and provision of expert advice and recommendations on worldwide luxury destinations. Staying current on trends and curated retreats to offer a bespoke service. Handling all bookings, including flights, hotels, private transportation, experiences and fine dining reservations. Meticulously planning every aspect of travel and events to ensure a perfect, seamless experience. Creating detailed, travel plans and itineraries. Negotiating with hotels, tour operators and other suppliers to secure the best value and in line with budgets set. Ability to organise and manage social engagements and events. Handle confidential matters with discretion and professionalism Manage personal appointments (e.g. medical, legal, wellness, family). Luxury Travel Consultant Essential Experience required: Solid experience and knowledge of the travel industry (lifestyle management and/or events ) with key supplier travel contacts. Impeccable discretion, loyalty, and professionalism. Longevity in roles is essential. Extensive experience with lifestyle planning and executing high profile events, from intimate dinners to large-scale social gatherings. Experience working across multiple time zones, with a flexible approach to scheduling and availability. Exceptional communication and relationship-building skills. Fully IT literate and technology savvy in all aspects of modern technology. Solution focused with the ability to resolve issues promptly. Commercial acumen and a can do attitude. Multi-tasker. Excellent communication skills. Strong attention to detail. Excellent negotiation skills. A self-starter, high level of motivation, ability to work independently. Willing to provide out of hours/ weekend support if needed and be able to travel. Due to the sheer volumes of applications Luxury Travel Consultant's who have the above experience & credentials will be contacted. To be considered for the role the applicant MUST have solid UK based established luxury leisure tour operator and lifestyle experience, longevity in roles with key supplier travel contacts and excellent negotiation skills

Are you an experienced Travel Consultant who is knowledgeable on long-haul destinations? Have you worked for a Tour Operator in a travel sales role using GDS? If you would like a Travel Consultant role with sociable hours, a good salary package and B2B sales through travel agents, this established independent tour operator who are looking for people to join their team of Travel Advisors in their South Birmingham, modern offices. You must have previous experience of reservations on GDS and ideally you will have experience of selling and personally travelled to Long Haul destinations. Basic salary 26Kpa - 28pa plus commission and other benefits! THE JOB: - Taking enquiries over the phone from trade partners and travel agents - Tailor-making a wide variety of worldwide long-haul itineraries - Offering excellent customer service. - Quoting holidays and converting into bookings. - Specialising in Long Haul destinations - Promote and sell additional ancillary sales on all bookings to include car hire, excursions, park passes and car parking. - Working towards monthly performance targets. - Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations. - Supporting the Reservations Service Team by quality checking bookings, re-booking and ensuring accuracy; whilst the focus is selling this is a 360 role involving support duties. EXPRIENCE REQUIRED: The successful candidate will be an experienced Travel Consultant looking for a new challenge with strong communications skills and the ability to work well under pressure. You will be sales driven and have excellent product knowledge in Long Haul destinations. You will also need experience of GDS Amadeus Or Galileo. THE PACKAGE You will receive a competitive salary up to 28,000 with an OTE of circa 32,000 - 34,000 uncapped, travel concessions, educationals and other travel perks. Monday to Saturday (no Sundays). Office based on the outskirts of Birmingham, this is an office based role. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us! Unfortunately if you are unsuccessful, due to our volume of applications, we are unable to reply to everyone individually.

Gecko Travel Recruitment are delighted to be working with this Specialist Tour Operator who are looking for a Travel Consultant to join their team on a permanent basis. As Travel Consultant you will be dedicated to delivering unforgettable adventure holiday experiences for both new and returning customers. We're seeking someone with a passion for travel and/or cycling, alongside strong customer service and sales skills. No prior travel industry experience is required as full training will be provided. The role: Handling sales enquiries and customer queries via phone, email, and live chat Managing and processing bookings, including reservations for unconfirmed trips Proactively following up on sales prospects and opportunities Finalising trip arrangements with customers, partners, guides, and suppliers Processing customer balances and payments You will have: A passion for travel or adventure holidays Excellent communication skills, both written and spoken Strong IT literacy and ability to use booking/sales systems Proven background in sales and/or customer service High attention to detail with the ability to work under pressure A proactive, enthusiastic, and professional approach Previous travel industry experience (advantageous but not essential) Additional Information: Salary (phone number removed) (depending on experience) Fully office-based with some flexibility for hybrid working after induction Full training and development provided Monday to Friday, 9:00-17:30 Staff trips and discounts for you, close friends, and family Fabulous employee social events Great company benefits This is a fantastic opportunity to work for a well-established Adventure Tour Operator where there is a real family feel, and where employees are supported, valued, and encouraged to grow.