Get Staffed Online Recruitment Limited
Ringwood, Hampshire
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you.
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
IT Service Delivery Manager / IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team, for the delivery of our support services. You will take responsibility for the end to end customer experience, ensuring service excellence through effective alignment of people, processes and technology. You will identify improvement opportunities, drive change, and ensure ISO management systems are actively promoted and embedded across the support team. As a Senior Support Manager, you will manage a team of Service Managers and 2nd Line Technicians to their full potential. Duties Include: Identify and mitigate risks which could impact our services, performance or compliance. Produce and interpret departmental KPI reports to assess operational performance, monitor efficiency, identify risks, and recommend improvements to support department objectives. Act as a key representative for the support department during service transitions, change initiatives, and project delivery. Champion our commitment to ISO management systems within the support team, embedding best practice and continuous improvement. Skills and Experience: Experience in Service Delivery or IT Service Management (3 years preferred), with proven people management experience, a strong track record managing incidents, problems, and major incidents. Solid understanding of IT support environments, ideally with previous hands-on troubleshooting or IT operations experience. Experience and knowledge of using ITIL best practice. Excellent communication and stakeholder management skills, manage escalations professionally, and present confidently. Strong analytical and reporting ability. Ability to learn new technologies quickly. Organised and adaptable, capable of managing multiple priorities and performing effectively under pressure. Proactive and improvement focused, committed to continuous learning, professional development, and raising service standards. The role is subject to a standard clear DBS being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, software development and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: 43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls with the organisation's Managed Service Provider Lead and support Chart of Accounts master data changes and maintenance Support Enterprise Performance Management (EPM), including forecasting and ongoing system maintenance Assist with the development and enhancement of Oracle Finance reporting capabilities Carry out sub-ledger activities and provide support to sub-ledger managers Support the implementation of Oracle HCM/Payroll from a Finance perspective Assist with quarterly Oracle updates and monthly EPM updates Support the continued development of the Oracle Finance roadmap and system improvements Work collaboratively with Finance, Payroll and Systems teams to ensure smooth system integration and functionality Provide technical and functional Oracle support across Finance operations The ideal candidate for the Oracle Support Accountant role will have: Proven experience working with Oracle Fusion Financials Strong understanding of the interaction between Oracle HCM and Oracle Finance modules Experience supporting Enterprise Performance Management (EPM) systems Previous experience within a large, complex organisation, ideally within the public sector Strong knowledge of finance systems processes, reconciliations and period close activities Experience supporting sub-ledgers and financial master data management Ability to troubleshoot issues and liaise effectively with third-party providers and internal stakeholders Excellent communication and stakeholder management skills Strong analytical skills with attention to detail Ability to manage multiple priorities within a fast-paced environment How to apply for the Interim Oracle Support Accountant role: If you believe that you are well suited to this excellent opportunity of Oracle Support Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
May 27, 2026
Contractor
Role: Oracle Support Accountant Type: 12 Month Interim Contract Hourly Rate: 43.06 per hour Hybrid: Some Office Presence Required Location: West Sussex The responsibilities of the Oracle Support Accountant will be: Lead and support the daily integration reconciliation process across Oracle systems Take ownership of monthly period end close activities within Oracle Finance Triage and manage helpdesk calls with the organisation's Managed Service Provider Lead and support Chart of Accounts master data changes and maintenance Support Enterprise Performance Management (EPM), including forecasting and ongoing system maintenance Assist with the development and enhancement of Oracle Finance reporting capabilities Carry out sub-ledger activities and provide support to sub-ledger managers Support the implementation of Oracle HCM/Payroll from a Finance perspective Assist with quarterly Oracle updates and monthly EPM updates Support the continued development of the Oracle Finance roadmap and system improvements Work collaboratively with Finance, Payroll and Systems teams to ensure smooth system integration and functionality Provide technical and functional Oracle support across Finance operations The ideal candidate for the Oracle Support Accountant role will have: Proven experience working with Oracle Fusion Financials Strong understanding of the interaction between Oracle HCM and Oracle Finance modules Experience supporting Enterprise Performance Management (EPM) systems Previous experience within a large, complex organisation, ideally within the public sector Strong knowledge of finance systems processes, reconciliations and period close activities Experience supporting sub-ledgers and financial master data management Ability to troubleshoot issues and liaise effectively with third-party providers and internal stakeholders Excellent communication and stakeholder management skills Strong analytical skills with attention to detail Ability to manage multiple priorities within a fast-paced environment How to apply for the Interim Oracle Support Accountant role: If you believe that you are well suited to this excellent opportunity of Oracle Support Accountant, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
May 27, 2026
Full time
Business Development Executive Food Manufacturing - B2B Commercial Growth - Customer Development Berkshire / Hybrid Working c 45-50,000 + Car Allowance + Bonus + Exceptional Long-Term Opportunity A highly respected and commercially ambitious UK food manufacturing business is seeking an exceptional Business Development Executive to help drive the next phase of growth across its evolving B2B commercial function. This is a rare opportunity to join a well-established manufacturing organisation supplying into complex food manufacturing environments and to play a genuinely influential role in developing new customer relationships, identifying growth opportunities and strengthening long-term commercial partnerships across the sector. Importantly, this is not a traditional account management role it is a new business development role. The organisation already possesses strong manufacturing capability, established customer relationships, respected operational infrastructure and significant technical expertise. What it is now looking to strengthen is its proactive commercial growth capability, somebody capable of identifying opportunities, understanding customer challenges, developing relationships and helping convert prospects into profitable long-term partnerships. The role has been specifically created to bring greater external focus, customer development, market intelligence and new business capability into an evolving B2B commercial function. For the right individual, this represents an exceptional opportunity to gain broad commercial exposure within a collaborative and fast-paced food manufacturing environment whilst building a long-term career within a commercially ambitious business. The Opportunity Operating within the B2B commercial team, you will focus on identifying and developing new commercial opportunities, building relationships with prospective manufacturing and food service customers, understanding market gaps and customer challenges, supporting commercially compelling proposals and helping convert opportunities into profitable long-term business relationships. You will work closely across Commercial, NPD, Technical, Finance, Purchasing, Planning and Operations to ensure opportunities are commercially viable, operationally deliverable and strategically aligned. This is a highly cross-functional commercial role requiring somebody who enjoys understanding how manufacturing businesses operate, where commercial opportunities exist and how long-term customer relationships are developed. You will spend significant time externally engaging with customers and prospects, understanding their businesses, identifying opportunities and developing strong commercial relationships across the market. The role combines elements of business development, customer engagement, commercial analysis, onboarding support, market insight generation, strategic relationship building and customer growth development. This opportunity would suit somebody who enjoys being externally visible, commercially curious and proactive in identifying opportunities rather than operating purely within a reactive or heavily account-administration-led environment. The Type Of Individual Likely To Succeed The successful individual is likely to be ambitious, commercially curious and motivated by the idea of building long-term customer relationships within a complex manufacturing environment. You will enjoy understanding how businesses operate, identifying gaps and opportunities, asking intelligent commercial questions and developing relationships across multiple stakeholders. This role is unlikely to suit somebody who prefers purely desk-based account administration or heavily process-led commercial support work. Instead, the organisation is looking for somebody who enjoys engaging customers directly, is comfortable operating externally, demonstrates strong commercial instinct and naturally builds credibility and trust with others. The business is particularly interested in individuals who combine energy, resilience, commercial curiosity, relationship-building capability, strong organisational skills and genuine ambition to develop their commercial career further. Equally important will be the ability to work collaboratively across functions including NPD, Technical, Finance, Operations and Planning. This is a role sitting at the intersection of customer development and operational delivery, meaning strong internal collaboration is just as important as external commercial capability. Background & Experience We are particularly interested in speaking with individuals currently operating within food manufacturing, ingredients, flavourings, seasonings, beverage manufacturing, foodservice manufacturing, B2B FMCG or wider manufacturing-led commercial environments. You may currently be working as a Commercial Executive, Sales Executive, Customer Executive, Business Development Executive, Customer Development Executive, Junior Commercial Manager or within another commercially customer-facing environment. Experience engaging with or selling into manufacturing customers would be highly advantageous, particularly within complex food manufacturing or B2B environments. Candidates with exposure to customer development, commercial proposals, manufacturing relationships, NPD collaboration, margin-focused commercial thinking and consultative customer engagement are likely to be particularly well suited. Academic & Development Background The organisation is particularly interested in individuals who have built strong commercial foundations early in their career. This may include degree education, formal commercial graduate training schemes, structured FMCG commercial development programmes or broader customer-facing commercial training within manufacturing-led businesses. The successful individual is likely to demonstrate strong commercial acumen, excellent numeracy including expertise in Excel an analytical capability and the intellectual curiosity to understand both the commercial and operational drivers behind customer relationships. Exposure to areas such as negotiation, customer presentations, commercial analysis, product portfolio management, project coordination or broader commercial planning would all be viewed positively. Why This Opportunity Stands Out This opportunity offers the chance to join a business that combines genuine manufacturing capability, established customer relationships, operational agility, collaborative leadership and strong long-term commercial ambition. Unlike larger corporate environments, this role offers broad commercial exposure, visibility across the organisation, close collaboration with senior stakeholders and the opportunity to make a genuine impact within an evolving B2B function. The organisation is looking for somebody capable of growing with the role over time and sees this as an important long-term commercial hire rather than simply a short-term vacancy fill. As the B2B channel continues to evolve, there is genuine opportunity for increased exposure, responsibility and long-term career development.
Get Staffed Online Recruitment Limited
Ringwood, Hampshire
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our client's business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain their key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve their key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians - recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
May 27, 2026
Full time
IT Service Manager Position: Service Manager Location: Ringwood, Hampshire + Hybrid home working Salary: £30 - £33k DOE + Benefits + Company Profit Share Hours: 37.5 hours per week The Role As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our client's business as usual support services. This includes line management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run smoothly and effectively. You will help maintain their key performance indicators, producing customer reports, and serving as an escalation point for both internal and external stakeholders. In addition, you will analyse service metrics contributing to the problem management process to identify trends, anomalies, and opportunities for service improvement. Duties include: Support the team to meet and achieve their key performance indicators and service levels. Produce and analyse customer facing reports, transforming data into clearly presented documents, providing details on service quality, customer experience and trends. Line management and development for Support Technicians - recruit, train, mentor, and support colleagues to their best potential. Management of high severity and major incidents tickets, ensuring tickets are aligned to the existing processes and lifecycle. Promote excellent customer service, acting as a point of escalation for complex queries or complaints. Skills and Experience: Experience and knowledge of utilising ITIL best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining service quality. Willingness to learn and succeed. Experience managing SLAs and KPIs to ensure consistent, high quality service delivery. The role is subject to a standard clear DBS being received. Some travel to customer sites may be involved, so you must have a full UK driving license. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Company sick pay policy. Pension Scheme. Private Medical Insurance including dental. Free Parking. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust - a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client's friendly company, where a great team and a positive culture await you.
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
May 26, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.
Professional & Technical Recruitment Consultant Location: Hybrid - 3 days on-site Ipswich or Cambridge, Milton Keynes, Northampton or Walsall / 2 days from home Salary: Competitive + Bonus Contract: Full-time, 37.5 hours per week At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles, but finding the right people who will shape the future of public services. We are now expanding our Professional & Technical desk; a vertical which covers complex, business critical roles across areas such as environmental health, IT, surveying, building control, and more. As we grow, we are placing a stronger emphasis on direct sourcing and direct hiring, reducing reliance on our supplier agency framework wherever possible. This is a great opportunity for a consultant who enjoys working closely with senior stakeholders, managing technical briefs, and playing a key role in shaping recruitment strategies. While the role will support hiring across all professional and technical areas, there will be a particular focus and specialism in IT recruitment. What you'll do: Work directly with hiring managers to take accurate briefs and understand technical requirements Lead on direct sourcing strategies to attract and engage high-quality candidates, with reduced reliance on external agencies Specialising in recruitng IT roles with our clients across the UK alongside broader professional and technical roles Deliver high-quality shortlists through a blend of direct sourcing and, where appropriate, engagement with our trusted supply chain Provide excellent candidate and client communication - professional, timely and people-focused Manage multiple (often high profile) roles at pace while maintaining strong service quality Build and maintain effective supplier relationships where required, ensuring value and performance Support workforce planning conversations by understanding longer-term client needs Attend client meetings and supplier reviews to build relationships, understand challenges, and plan ahead We're looking for someone who: Is a confident communicator - written, spoken, and on the phone Can manage a varied workload and prioritise effectively Is curious and conscientious - keen to learn and deliver high standards Has strong commercial awareness and a drive to exceed expectations (without pushy sales) Is comfortable engaging with senior decision makers, including up to Chief Executive level Has experience or a strong interest in IT recruitment, alongside broader professional and technical roles Thrives in a fast paced, delivery focused environment with a clear public impact Why Opus? Hybrid working: 3 days in the office, 2 days at home Annual bonus scheme + flexible benefits Join a people-first business that values public sector impact Clear career progression and training within an MSP environment
May 26, 2026
Full time
Professional & Technical Recruitment Consultant Location: Hybrid - 3 days on-site Ipswich or Cambridge, Milton Keynes, Northampton or Walsall / 2 days from home Salary: Competitive + Bonus Contract: Full-time, 37.5 hours per week At Opus People Solutions, we deliver managed service recruitment (MSP) to over 25 local authority clients across the UK. Our model is built around expertise, ethical delivery, and long-term partnership - not just filling roles, but finding the right people who will shape the future of public services. We are now expanding our Professional & Technical desk; a vertical which covers complex, business critical roles across areas such as environmental health, IT, surveying, building control, and more. As we grow, we are placing a stronger emphasis on direct sourcing and direct hiring, reducing reliance on our supplier agency framework wherever possible. This is a great opportunity for a consultant who enjoys working closely with senior stakeholders, managing technical briefs, and playing a key role in shaping recruitment strategies. While the role will support hiring across all professional and technical areas, there will be a particular focus and specialism in IT recruitment. What you'll do: Work directly with hiring managers to take accurate briefs and understand technical requirements Lead on direct sourcing strategies to attract and engage high-quality candidates, with reduced reliance on external agencies Specialising in recruitng IT roles with our clients across the UK alongside broader professional and technical roles Deliver high-quality shortlists through a blend of direct sourcing and, where appropriate, engagement with our trusted supply chain Provide excellent candidate and client communication - professional, timely and people-focused Manage multiple (often high profile) roles at pace while maintaining strong service quality Build and maintain effective supplier relationships where required, ensuring value and performance Support workforce planning conversations by understanding longer-term client needs Attend client meetings and supplier reviews to build relationships, understand challenges, and plan ahead We're looking for someone who: Is a confident communicator - written, spoken, and on the phone Can manage a varied workload and prioritise effectively Is curious and conscientious - keen to learn and deliver high standards Has strong commercial awareness and a drive to exceed expectations (without pushy sales) Is comfortable engaging with senior decision makers, including up to Chief Executive level Has experience or a strong interest in IT recruitment, alongside broader professional and technical roles Thrives in a fast paced, delivery focused environment with a clear public impact Why Opus? Hybrid working: 3 days in the office, 2 days at home Annual bonus scheme + flexible benefits Join a people-first business that values public sector impact Clear career progression and training within an MSP environment
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
May 26, 2026
Full time
Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
May 26, 2026
Full time
Our client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely via email and phone, or at the office click apply for full job details
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 26, 2026
Full time
ISO and Compliance Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Leading the annual DSPT submission and maintaining DSPT evidence libraries. Planning and coordinating Cyber Essentials Plus certification and audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Experience with DSPT, CE+ and regulatory compliance. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. Experience in risk management, environmental compliance, or insurance (desirable). High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Project Manager - IT Infrastructure York Hybrid (2 Days Onsite) Up to 52,500 + Excellent Benefits We're recruiting for an experienced IT Project Manager to join a large national healthcare organisation delivering critical infrastructure and technology projects across hundreds of UK sites. This is a fantastic opportunity to lead high-profile IT projects in a fast-paced environment where technology directly supports frontline services. Why Apply? Up to 52,500 salary Hybrid working - 2 days onsite in York World class training & career development Leadership responsibility Exposure to large-scale enterprise IT projects Private Healthcare Scheme Generous Pension Scheme The Role You'll manage a broad range of IT infrastructure projects including: Site onboarding & acquisitions Infrastructure deployments & upgrades Networking & telecoms projects Server, desktop & hardware refresh programmes Large-scale cloud migration programme Change management & project governance What We're Looking For Proven IT or technical Project Management experience (Infra, Software, Cloud, Data, or similar) Strong knowledge of RAID logs, governance and project planning Experience managing multiple projects & stakeholders Supplier/vendor management experience PRINCE2 / Agile desirable Full UK driving licence
May 26, 2026
Full time
Project Manager - IT Infrastructure York Hybrid (2 Days Onsite) Up to 52,500 + Excellent Benefits We're recruiting for an experienced IT Project Manager to join a large national healthcare organisation delivering critical infrastructure and technology projects across hundreds of UK sites. This is a fantastic opportunity to lead high-profile IT projects in a fast-paced environment where technology directly supports frontline services. Why Apply? Up to 52,500 salary Hybrid working - 2 days onsite in York World class training & career development Leadership responsibility Exposure to large-scale enterprise IT projects Private Healthcare Scheme Generous Pension Scheme The Role You'll manage a broad range of IT infrastructure projects including: Site onboarding & acquisitions Infrastructure deployments & upgrades Networking & telecoms projects Server, desktop & hardware refresh programmes Large-scale cloud migration programme Change management & project governance What We're Looking For Proven IT or technical Project Management experience (Infra, Software, Cloud, Data, or similar) Strong knowledge of RAID logs, governance and project planning Experience managing multiple projects & stakeholders Supplier/vendor management experience PRINCE2 / Agile desirable Full UK driving licence
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
May 26, 2026
Full time
ISO Manager Location: Ringwood, Hampshire + non-contractual hybrid home working Salary: £40,000 £45,000 DoE + Profit Share + Benefits Hours: 37.5 hours per week The Role Are you an experienced ISO and Compliance Manager, who ensures an organisation maintains full adherence to all statutory, regulatory, contractual, and certification based obligations. This is a key role in overseeing multiple ISO management systems, data security and privacy frameworks. Duties Include: Managing, maintaining, and continually improving ISO 9001, ISO 27001, ISO 20000, and ISO 14001 management systems. Coordinating internal audit schedules. Supporting external surveillance / recertification audits. Maintaining controlled documentation and evidence of conformity. Planning and coordinating audit activity. Supporting organisational risk management and maintaining relevant registers. Skills and Experience: 3+ years experience in a similar role. Ability to work independently and in a fast paced team environment. Strong knowledge of ISO frameworks and audit processes. Excellent documentation, audit, and evidence tracking skills. Strong organisational and communication abilities across technical and non technical teams. High attention to detail with evidence based working. Analytical mindset with the ability to turn regulatory requirements into practical processes. Proactive, positive attitude with strong ownership. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.
Service Desk Team Leader / Manager Based in Birmingham, Solihull, B90 area- Mon Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader / Manager you should have some either come from a technical background or have previously worked as a Service Desk Team Leader and are looking for that next step up to Service Desk Manager within an IT environment and have enough of an understanding of 1st, 2nd and 3rd Line Service Desk duties. Successful Service Desk Team Leader / Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI s & SLAs. As Service Desk Team Leader / Manager you should also have excellent customer service skills as there is a high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader / Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. Are you a Service Desk Team Lead / Manager who brings positivity and leadership through nurturing and supportive methods? You Are? Apply now we are waiting to invest in your career.
May 26, 2026
Full time
Service Desk Team Leader / Manager Based in Birmingham, Solihull, B90 area- Mon Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader / Manager you should have some either come from a technical background or have previously worked as a Service Desk Team Leader and are looking for that next step up to Service Desk Manager within an IT environment and have enough of an understanding of 1st, 2nd and 3rd Line Service Desk duties. Successful Service Desk Team Leader / Manager needs to have excellent communication skills, solid experience of managing an IT Service desk team, be good with mentoring and nurturing staff, as well as working to and setting KPI s & SLAs. As Service Desk Team Leader / Manager you should also have excellent customer service skills as there is a high level of interaction with customers, clients and sometimes stakeholders. Ideally Service Desk Team Leader / Manager would be responsible for Problem Management, People Management, Leadership Collaboration and preferably be able to assist with technical help if needed as well as Monitoring of the Service Desk Performance. Are you a Service Desk Team Lead / Manager who brings positivity and leadership through nurturing and supportive methods? You Are? Apply now we are waiting to invest in your career.
We are looking for a HR Co-ordinator toassist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time. What you'll be doing as a HR Coordinator Supporting HR Administration across the People Team Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate Maintain data using Company specific systems ensuring that records are accurate and up to date Generate and issue formal documentation Undertake ad hoc project work when required Communicate with a broad range of people in a courteous and professional manner Liaising with Line managers, the IT Service Desk, and the wider business Updating employee records with changes to pension contributions Undertaking ad-hoc reporting and providing project support as required Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved Ensuring achievement of Key Performance Indicators (KPIs) Working collaboratively and providing support to others within the People Services team Base Location: Hybrid - Reading Working Pattern or hours: 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Great organisational skills Able to multi-task Highly organised and responsive, with an ability to deal with a high volume of queries each day Great communication skills Great IT skills including use of Microsoft Outlook Advanced level of Excel Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with the ability to maintain confidentiality Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required What's in it for you? Competitive salary up to £28,000 per annum, depending on experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
May 26, 2026
Full time
We are looking for a HR Co-ordinator toassist the HR Onboarding team which is responsible for providing front-line service to all Thames Water employees and managers. This role requires someone with great organisational and administration skills to support the daily administration ensuring employees are paid accurately and on time. What you'll be doing as a HR Coordinator Supporting HR Administration across the People Team Act as the first point of contact for customer enquiries forwarding specialist requests toother members of the HR department as appropriate Maintain data using Company specific systems ensuring that records are accurate and up to date Generate and issue formal documentation Undertake ad hoc project work when required Communicate with a broad range of people in a courteous and professional manner Liaising with Line managers, the IT Service Desk, and the wider business Updating employee records with changes to pension contributions Undertaking ad-hoc reporting and providing project support as required Taking responsibility for your workload and owning queries/cases through to resolution. If unable to resolve, triage and communicate effectively with all involved Ensuring achievement of Key Performance Indicators (KPIs) Working collaboratively and providing support to others within the People Services team Base Location: Hybrid - Reading Working Pattern or hours: 36 hours What you should bring to the role To thrive in this role, the essential criteria you'll need is: Great organisational skills Able to multi-task Highly organised and responsive, with an ability to deal with a high volume of queries each day Great communication skills Great IT skills including use of Microsoft Outlook Advanced level of Excel Resilient and able to be flexible to change in demands, whilst remaining approachable. Trustworthy, with the ability to maintain confidentiality Able to be a positive ambassador for the People Team, representing your role and function positively and professionally at all times Able to work in a remote HR Advisory service using a similar service model/approach is desirable; able to visit TW sites, as required What's in it for you? Competitive salary up to £28,000 per annum, depending on experience Annual Leave - 24 days holiday per year increasing to 28 with the length of service (plus bank holidays) Performance-related pay plan directly linked to company performance measures and targets Generous Pension Scheme through AON Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
NMS Recruit Ltd t/a Russell Taylor Group
Ashby-de-la-zouch, Leicestershire
Network & Infrastructure Engineer Are you a Network Engineer who enjoys working across both infrastructure and cloud technologies? Do you like solving complex technical problems across networking, servers and desktop environments? Would you like a role with flexible working, early Friday finishes and a mix of project and support work? What's in it for you? Basic salary - 35,000 to 45,000 Overtime and uplifts when working onsite 25 days holiday plus bank holidays, rising to 28 days over time Hybrid working with flexible start and finish times 12pm finish on a Friday What will you be doing? Managing and supporting network infrastructure including Cisco switching, routing and FortiGate firewalls Configuring and maintaining Layer 2/3 networking, VLANs, VPNs, routing protocols and SD-WAN technologies Supporting Microsoft Azure environments including virtual machines, virtual networks and identity management Managing Windows Server infrastructure including Active Directory, DNS, DHCP and virtualisation platforms Supporting desktop environments across Windows operating systems, deployments and lifecycle management Maintaining monitoring systems, backups, patching and server hardening activities Troubleshooting infrastructure, networking and SQL Server related issues Producing technical documentation, architecture diagrams and maintaining knowledge bases Where you'll be doing it? You'll be joining a well-established engineering and technology business delivering automation, control and infrastructure solutions across highly regulated and technically demanding industries. They work on a broad range of projects covering networking, industrial infrastructure, cloud technologies and critical systems support, with a strong focus on collaboration, flexibility and technical development. What you'll need Strong networking knowledge including VLANs, STP, OSPF, EIGRP, NAT, IPSec VPN and Inter-VLAN routing Experience with Cisco routers and switches and FortiGate firewalls Knowledge of SD-WAN, FortiManager and FortiAnalyzer Experience supporting Microsoft Azure environments including Azure AD, IAM and Virtual Networks Strong Windows Server administration experience including Active Directory, Group Policy, DNS and DHCP Experience with Hyper-V and/or VMware virtualisation technologies PowerShell scripting and automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
May 26, 2026
Full time
Network & Infrastructure Engineer Are you a Network Engineer who enjoys working across both infrastructure and cloud technologies? Do you like solving complex technical problems across networking, servers and desktop environments? Would you like a role with flexible working, early Friday finishes and a mix of project and support work? What's in it for you? Basic salary - 35,000 to 45,000 Overtime and uplifts when working onsite 25 days holiday plus bank holidays, rising to 28 days over time Hybrid working with flexible start and finish times 12pm finish on a Friday What will you be doing? Managing and supporting network infrastructure including Cisco switching, routing and FortiGate firewalls Configuring and maintaining Layer 2/3 networking, VLANs, VPNs, routing protocols and SD-WAN technologies Supporting Microsoft Azure environments including virtual machines, virtual networks and identity management Managing Windows Server infrastructure including Active Directory, DNS, DHCP and virtualisation platforms Supporting desktop environments across Windows operating systems, deployments and lifecycle management Maintaining monitoring systems, backups, patching and server hardening activities Troubleshooting infrastructure, networking and SQL Server related issues Producing technical documentation, architecture diagrams and maintaining knowledge bases Where you'll be doing it? You'll be joining a well-established engineering and technology business delivering automation, control and infrastructure solutions across highly regulated and technically demanding industries. They work on a broad range of projects covering networking, industrial infrastructure, cloud technologies and critical systems support, with a strong focus on collaboration, flexibility and technical development. What you'll need Strong networking knowledge including VLANs, STP, OSPF, EIGRP, NAT, IPSec VPN and Inter-VLAN routing Experience with Cisco routers and switches and FortiGate firewalls Knowledge of SD-WAN, FortiManager and FortiAnalyzer Experience supporting Microsoft Azure environments including Azure AD, IAM and Virtual Networks Strong Windows Server administration experience including Active Directory, Group Policy, DNS and DHCP Experience with Hyper-V and/or VMware virtualisation technologies PowerShell scripting and automation experience Knowledge of Microsoft Intune, MECM/SCCM or MDT deployment tools Experience with monitoring and ITSM platforms such as SolarWinds, ServiceNow or Remedy Ability to troubleshoot across infrastructure, desktop and server environments We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Job Title: Broker Underwriting Support Employment Type: 6 Month FTC Location: Manchester Hybrid 2 days WFH Salary: Up to circa £33,000 Benefits: 25 Days rising to 30 days with service + plus your birthday off Personal pension scheme with generous matched company contributions Life Assurance Private Medical cover with Bupa (single cover) Holiday buy/sell scheme (up to 5 days) Eye care reimbursement Employee Assistance Programme Recognition awards Social events such as paid-for Summer/Christmas Parties Superb learning and development opportunities About the position of Broker Underwriting Support: We're looking for an experienced Case Manager or Broker Support professional from a lender environment, with strong knowledge of residential and/or second charge mortgages. You'll manage cases end to end, assessing applications against lending policy, ensuring all documentation is in place, and progressing deals efficiently and accurately within service levels. A "right first time" mindset is essential, along with the ability to build strong relationships with brokers and internal teams to keep cases moving and deliver great outcomes. Responsibilities for the position of Broker Underwriting Support: Manage a pipeline of mortgage applications end-to-end, ensuring fast, accurate progression in line with SLA's, KPI's, and service standards Deliver a first-class broker and customer experience through proactive, clear, and consistent communication throughout the journey Assess applications against lending policy, criteria, and risk appetite to make sound, informed decisions Review and verify all supporting documentation, including valuations, credit files, income evidence, and bank statements Work closely with brokers, packagers, and internal teams to drive cases forward and remove barriers to completion Proactively manage outstanding requirements, keeping all parties fully informed at every stage Refer and escalate complex or non-standard cases to appropriate mandate holders with a clear rationale Ensure full compliance with regulatory requirements, internal policies, and governance frameworks Experience required for the position of Broker Underwriting Support: Previous experience in Case Management, Underwriting Support, or Broker Desk roles within residential and/or second charge mortgages Ideally gained within a lender environment, with a strong understanding of mortgage processes, policy, and lending criteria Confident in managing applications end-to-end, including reviewing documentation and progressing cases through to completion Strong awareness of regulatory, compliance, and customer outcome requirements within a lending environment Proven ability to work accurately and efficiently in a fast-paced, SLA-driven setting while supporting brokers and delivering great customer outcomes For more information regarding the role of Broker Underwriting Support , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
May 26, 2026
Contractor
Job Title: Broker Underwriting Support Employment Type: 6 Month FTC Location: Manchester Hybrid 2 days WFH Salary: Up to circa £33,000 Benefits: 25 Days rising to 30 days with service + plus your birthday off Personal pension scheme with generous matched company contributions Life Assurance Private Medical cover with Bupa (single cover) Holiday buy/sell scheme (up to 5 days) Eye care reimbursement Employee Assistance Programme Recognition awards Social events such as paid-for Summer/Christmas Parties Superb learning and development opportunities About the position of Broker Underwriting Support: We're looking for an experienced Case Manager or Broker Support professional from a lender environment, with strong knowledge of residential and/or second charge mortgages. You'll manage cases end to end, assessing applications against lending policy, ensuring all documentation is in place, and progressing deals efficiently and accurately within service levels. A "right first time" mindset is essential, along with the ability to build strong relationships with brokers and internal teams to keep cases moving and deliver great outcomes. Responsibilities for the position of Broker Underwriting Support: Manage a pipeline of mortgage applications end-to-end, ensuring fast, accurate progression in line with SLA's, KPI's, and service standards Deliver a first-class broker and customer experience through proactive, clear, and consistent communication throughout the journey Assess applications against lending policy, criteria, and risk appetite to make sound, informed decisions Review and verify all supporting documentation, including valuations, credit files, income evidence, and bank statements Work closely with brokers, packagers, and internal teams to drive cases forward and remove barriers to completion Proactively manage outstanding requirements, keeping all parties fully informed at every stage Refer and escalate complex or non-standard cases to appropriate mandate holders with a clear rationale Ensure full compliance with regulatory requirements, internal policies, and governance frameworks Experience required for the position of Broker Underwriting Support: Previous experience in Case Management, Underwriting Support, or Broker Desk roles within residential and/or second charge mortgages Ideally gained within a lender environment, with a strong understanding of mortgage processes, policy, and lending criteria Confident in managing applications end-to-end, including reviewing documentation and progressing cases through to completion Strong awareness of regulatory, compliance, and customer outcome requirements within a lending environment Proven ability to work accurately and efficiently in a fast-paced, SLA-driven setting while supporting brokers and delivering great customer outcomes For more information regarding the role of Broker Underwriting Support , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days.
Technical Services Manager & Head of Airworthiness Working with the oldest supplier of aircraft tyres in the world, we are seeking a Technical Services Manager & Head of Airworthiness to support their continued global technical and customer engagement within the aviation and aerospace sectors. Reporting to the Chief Technical Officer and having an internationally based team, the Technical Services Manager & Head of Airworthiness will work closely with the appropriate FAA and CAA authorities as well as the internal technical operational teams to ensure product and capability conformance. Specifically: - The Technical Services Group Manager is to lead and manage the Technical Services Group in delivery of in-service tyre performance and safety measured and related services to customers, third parties, end users and within our client, to best promote the maximum product performance and safety. - The Head of Airworthiness role is to act as point of contact between the Approved Design Organisation (ADO) and its relevant national aviation authority. Across both these roles the holder is required to ensure product safety and continued demonstration of compliance with airworthiness and OE specification requirements is maintained. Main duties: - Participate and contribute as a member of the Technical Management team to include, but not limited to, effective capacity and capability planning, cost control, team working and leadership. - Define requirements for tyre product development in accordance with airworthiness standards and end user needs. - Maintain and make available relevant Airworthiness documentation in accordance with new and legacy product design. - Ensure airworthiness compliance of product design for New Product Development and Continuous Product Development. - The primary point of contact for and develop the working relationships with all applicable Airworthiness Authority agencies, Customers and Suppliers as necessary. - Implement a continuous airworthiness awareness programme across the Company (tailored to be relevant to individual business areas). This must include creating and maintaining the relevant Company manuals, process and procedures. - Establish and maintain a product support 'front desk' ensuring 24/7 support for all in-service customers. - Establish, implement and manage product evaluations with Customers that support business growth. - Monitor and report product performance and identify potential in-service issues and ensure appropriate corrective actions are efficiently developed and effectively implemented. - Implement a company-wide customer and product user training programme and work with customers to ensure product can be maintained to provide best value for money. - The role requires reactive and proactive travel as necessary, globally. Main measures: - Continued safe operation of in-service product. - 100% compliance to Airworthiness regulations. - Maintained Part 21J approval status. - Zero product safety escapes related to product design. - Resolution of in-service product issues in accordance with agreed turn-around times. - Customer satisfaction continuous improvement measured through annual customer survey. To support the role, you ideally should have the following experience, but consideration will be given to other aerospace product groups and the MRO environment: - 2 years or more experience within tyre industry or similar relating product groups preferred. - Awareness of tyre design, manufacture and operation where possible. - Experience conducting and/or overseeing root cause analysis or related investigations. - Experience in an outward facing role with responsibility for communications to third parties, preferably customers. - Minimum 5 years' experience in an aerospace design or airworthiness role. - Thorough knowledge of UK CAA Part 21 requirements. - Familiar with UK CAA CS.23, CS.25 and TSO-C62. - Appreciation for regulatory/standards divergence between UK CAA, EASA and FAA. - Prior experience as a UK CAA or EASA Form 4 holder preferred. This role will be office based at the manufacturing site in Birmingham with consideration for hybrid working. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
May 26, 2026
Full time
Technical Services Manager & Head of Airworthiness Working with the oldest supplier of aircraft tyres in the world, we are seeking a Technical Services Manager & Head of Airworthiness to support their continued global technical and customer engagement within the aviation and aerospace sectors. Reporting to the Chief Technical Officer and having an internationally based team, the Technical Services Manager & Head of Airworthiness will work closely with the appropriate FAA and CAA authorities as well as the internal technical operational teams to ensure product and capability conformance. Specifically: - The Technical Services Group Manager is to lead and manage the Technical Services Group in delivery of in-service tyre performance and safety measured and related services to customers, third parties, end users and within our client, to best promote the maximum product performance and safety. - The Head of Airworthiness role is to act as point of contact between the Approved Design Organisation (ADO) and its relevant national aviation authority. Across both these roles the holder is required to ensure product safety and continued demonstration of compliance with airworthiness and OE specification requirements is maintained. Main duties: - Participate and contribute as a member of the Technical Management team to include, but not limited to, effective capacity and capability planning, cost control, team working and leadership. - Define requirements for tyre product development in accordance with airworthiness standards and end user needs. - Maintain and make available relevant Airworthiness documentation in accordance with new and legacy product design. - Ensure airworthiness compliance of product design for New Product Development and Continuous Product Development. - The primary point of contact for and develop the working relationships with all applicable Airworthiness Authority agencies, Customers and Suppliers as necessary. - Implement a continuous airworthiness awareness programme across the Company (tailored to be relevant to individual business areas). This must include creating and maintaining the relevant Company manuals, process and procedures. - Establish and maintain a product support 'front desk' ensuring 24/7 support for all in-service customers. - Establish, implement and manage product evaluations with Customers that support business growth. - Monitor and report product performance and identify potential in-service issues and ensure appropriate corrective actions are efficiently developed and effectively implemented. - Implement a company-wide customer and product user training programme and work with customers to ensure product can be maintained to provide best value for money. - The role requires reactive and proactive travel as necessary, globally. Main measures: - Continued safe operation of in-service product. - 100% compliance to Airworthiness regulations. - Maintained Part 21J approval status. - Zero product safety escapes related to product design. - Resolution of in-service product issues in accordance with agreed turn-around times. - Customer satisfaction continuous improvement measured through annual customer survey. To support the role, you ideally should have the following experience, but consideration will be given to other aerospace product groups and the MRO environment: - 2 years or more experience within tyre industry or similar relating product groups preferred. - Awareness of tyre design, manufacture and operation where possible. - Experience conducting and/or overseeing root cause analysis or related investigations. - Experience in an outward facing role with responsibility for communications to third parties, preferably customers. - Minimum 5 years' experience in an aerospace design or airworthiness role. - Thorough knowledge of UK CAA Part 21 requirements. - Familiar with UK CAA CS.23, CS.25 and TSO-C62. - Appreciation for regulatory/standards divergence between UK CAA, EASA and FAA. - Prior experience as a UK CAA or EASA Form 4 holder preferred. This role will be office based at the manufacturing site in Birmingham with consideration for hybrid working. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.
Conference Producer - Financial Conferences Central London Office - Hybrid Working Salary up to £38K + Profit Share The Role Are you intellectually curious, commercially minded, and drawn to the ideas shaping the future of the finance industry? Do you have strong research instincts and the confidence to engage directly with senior industry figures? This is an exceptional opportunity to join a fast-growing events business as a Conference Producer, working across a leading conference series focused on digital identity. These events bring together senior decision-makers from financial services, government, healthcare, technology, gaming, telecoms, and beyond, and this role sits at the very heart of how those conversations are shaped. You will conduct meaningful research, develop agenda content that genuinely moves the industry forward, and build relationships with the innovators and executives defining what comes next. What You Will Do • Conduct desk-based and primary research with senior executives to inform conference agendas • Identify, approach, and secure high-quality speakers at C-level, Director, and Head of level from target institutions • Build and manage a pipeline of prospective speakers while nurturing ongoing relationships • Develop a strong working knowledge of digital identity, fraud, and financial crime as a subject matter area • Collaborate across marketing, content, and commercial teams as part of a cross-functional business • Use your commercial acumen to identify opportunities for growth and development in existing events and ideas for launch events. Who They Are Looking For • Commercial awareness and intellectual curiosity. • An interest in technology, innovation, and financial services • Strong communication skills, both written and verbal, with the confidence to engage senior professionals directly • Highly organised, self-motivated, and comfortable working at pace Why This Role • Direct exposure to senior leaders and innovators across financial services, technology, and government • Rapid progression opportunities for high performers in a business that rewards ambition • Cross-functional exposure across events, content, marketing, and commercial functions • Global reach, with collaboration across Europe and North America Referrals are very welcome - if you know someone who fits this, please share this ad - check out our referral scheme on the Jackson Barnes Website Visit Jackson Barnes Recruitment's website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference producer Event Marketing Sales - delegate, sponsorship & Business Development Event Manager Editor We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
May 26, 2026
Full time
Conference Producer - Financial Conferences Central London Office - Hybrid Working Salary up to £38K + Profit Share The Role Are you intellectually curious, commercially minded, and drawn to the ideas shaping the future of the finance industry? Do you have strong research instincts and the confidence to engage directly with senior industry figures? This is an exceptional opportunity to join a fast-growing events business as a Conference Producer, working across a leading conference series focused on digital identity. These events bring together senior decision-makers from financial services, government, healthcare, technology, gaming, telecoms, and beyond, and this role sits at the very heart of how those conversations are shaped. You will conduct meaningful research, develop agenda content that genuinely moves the industry forward, and build relationships with the innovators and executives defining what comes next. What You Will Do • Conduct desk-based and primary research with senior executives to inform conference agendas • Identify, approach, and secure high-quality speakers at C-level, Director, and Head of level from target institutions • Build and manage a pipeline of prospective speakers while nurturing ongoing relationships • Develop a strong working knowledge of digital identity, fraud, and financial crime as a subject matter area • Collaborate across marketing, content, and commercial teams as part of a cross-functional business • Use your commercial acumen to identify opportunities for growth and development in existing events and ideas for launch events. Who They Are Looking For • Commercial awareness and intellectual curiosity. • An interest in technology, innovation, and financial services • Strong communication skills, both written and verbal, with the confidence to engage senior professionals directly • Highly organised, self-motivated, and comfortable working at pace Why This Role • Direct exposure to senior leaders and innovators across financial services, technology, and government • Rapid progression opportunities for high performers in a business that rewards ambition • Cross-functional exposure across events, content, marketing, and commercial functions • Global reach, with collaboration across Europe and North America Referrals are very welcome - if you know someone who fits this, please share this ad - check out our referral scheme on the Jackson Barnes Website Visit Jackson Barnes Recruitment's website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference producer Event Marketing Sales - delegate, sponsorship & Business Development Event Manager Editor We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
Sales Executive (Financial Technology) London - Tower Bridge - Hybrid 65,000 - 75,000 + OTE 140,000 + Uncapped Commission + Training + Benefits Are you a Sales Executive/Sales Manager looking to join a well-established financial software services business and unlock unparalleled opportunities to revolutionize the finance industry while increasing your earning potential with uncapped commission? Do you want full autonomy and flexibility with the ability to run your sales desk and pipeline how you want? As the go-to Sales Executive on offer is an exciting opportunity to elevate your career in a company that specializes in providing investment software solutions for asset managers, institutional investors, and wealth managers. They offer a range of software products designed to assist with investment analysis, portfolio optimization, risk management, and performance attribution. In this role, the successful Sales Executive/Sales Manager would be responsible for maintaining the company's high standards and good reputation while also assisting in its continued growth. The ideal Software Sales Executive would have experience in Financial Software Sales and would be able to travel around the world to visit key accounts and new business opportunities. The Role: Collaborating with the CEO to enhance the company's sales strategy Engaging with major asset managers, sovereign wealth funds, and multi-fund managers, to understand their investment needs Managing a sales team The Person: Must have Sales experience in Financial Software Willing to travel overseas Commutable to Tower Bridge Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
May 26, 2026
Full time
Sales Executive (Financial Technology) London - Tower Bridge - Hybrid 65,000 - 75,000 + OTE 140,000 + Uncapped Commission + Training + Benefits Are you a Sales Executive/Sales Manager looking to join a well-established financial software services business and unlock unparalleled opportunities to revolutionize the finance industry while increasing your earning potential with uncapped commission? Do you want full autonomy and flexibility with the ability to run your sales desk and pipeline how you want? As the go-to Sales Executive on offer is an exciting opportunity to elevate your career in a company that specializes in providing investment software solutions for asset managers, institutional investors, and wealth managers. They offer a range of software products designed to assist with investment analysis, portfolio optimization, risk management, and performance attribution. In this role, the successful Sales Executive/Sales Manager would be responsible for maintaining the company's high standards and good reputation while also assisting in its continued growth. The ideal Software Sales Executive would have experience in Financial Software Sales and would be able to travel around the world to visit key accounts and new business opportunities. The Role: Collaborating with the CEO to enhance the company's sales strategy Engaging with major asset managers, sovereign wealth funds, and multi-fund managers, to understand their investment needs Managing a sales team The Person: Must have Sales experience in Financial Software Willing to travel overseas Commutable to Tower Bridge Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Operations Resources Limited
Cardiff, South Glamorgan
Operations Problem Manager £30K Hybrid home and Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies click apply for full job details
May 26, 2026
Full time
Operations Problem Manager £30K Hybrid home and Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes, and policies click apply for full job details