23 jobs found

Job Title: IT Helpdesk Manager Location: Bridgend, South Wales Salary: 35,000 - 45,000 per annum Job Type: Full-time, Permanent Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm) Who are we: Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!" About the Role: As an IT Helpdesk Manager within Flotek, you will lead a team of IT Specialist Team Leaders and IT Specialist Engineers. You will be responsible for ensuring the team are delivering the high-quality service and support to our partners of their IT environments. This role demands strong technical expertise, client-facing professionalism, the ability to lead and motivate a team and the ability to manage priorities. Key Responsibilities: Reporting to our Head Of Service Lead and inspire a team of IT professionals, fostering a collaborative and supportive working environment where team morale and culture are paramount Develop and implement training programs and initiatives to support the ongoing professional development of team members, ensuring they have the skills and knowledge needed to excel in their roles Champion a partner-centric approach to service delivery, ensuring that customer satisfaction is prioritised in all interactions and that the team is empowered to go above and beyond to exceed customer expectations Collaborate closely with partners to understand their business needs and goals, providing strategic guidance and recommendations to improve the overall service experience provided by Flotek Stay abreast of industry trends and emerging technologies, making recommendations for service enhancements and innovations that will benefit both our partners and our team Provide excellent customer service by communicating effectively and professionally with our partners Stay updated on industry trends, new technologies, and best practices through ongoing training and professional development Lead the team from a technical perspective ensuring the correct team resources are available to provide world class service Mentor the Team Leaders to effectively manage day to day operations, deliver feedback & coaching Coach Team Leaders to take ownership of partner queries to deliver world class service Setting KPI and metrics to monitor team performance and be able to present these to Flotek Directors and Management Team What we're looking for: A positive attitude with a can do approach to everything! A team player with Strong leadership skills Have an ICT background within an MSP with experience of leading a team Strong knowledge of using and supporting Microsoft Windows client operating systems in conjunction with M365 cloud products Solid experience in customer service (excellent verbal and written communication skills required) Technical expertise in IT infrastructure and systems administration, with proficiency in networking, security, and cloud technologies Advanced experience with Microsoft 365, Premise based servers, virtualisation technologies, SharePoint, Azure. Backup Solutions and security firewalls Be commercially aware, including cost analysis and budget preparation Comfortable with using CRM's and documentation solutions Naturally supportive leader Ability to prioritise personal and team workload Holds a Full UK valid driving license Benefits: Senior EMI Share Equity Scheme - own a slice of the "Purple Pie." Day off for your birthday Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays Give back day to support your chosen charity Savings on gym memberships, shopping and other discounts available through Perkbox Variety of social events & team building opportunities are available Opportunities for professional development and career progression Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click the APPLY button to submit your CV for this role. Candidates with the experience or relevant job titles of; 1st Line Technical Support Manager, 1st Line Technical Support, IT Technician, IT Support Engineer, IT Service Engineer, 1st Line Support Engineer, 1st Line Support Technician, Technical Support, IT Manager, IT Systems Support, IT Customer Support Manager, may also be considered for this role.

SRT Marine Systems plc (SRT) is a market leader in the domain of international marine surveillance technology and systems. We are a respected, established, and an ambitious multi-national company headquartered in the UK with a global customer base. The company has a worldwide impact in the marine sector by leading the next generation of maritime domain awareness technologies "MDA", products, and systems that significantly enhance security, safety, environmental protection, and sustainability. Our customers are global and range from the largest national coast guards to individual vessel owners. SRT is an exciting company where high-quality results are rewarded. We are ambitious and constantly seek to innovate in order to deliver better products and services to our customers. We strive to make SRT a rewarding and challenging place to work, where talented, hard-working individuals have the opportunity to make a real impact across the marine industry. We're seeking an experienced and versatile Senior Software Engineer - Sensors join our Edge Team. This is a rare opportunity to help define and deliver our cutting-edge Maritime Surveillance and Fisheries Monitoring solutions, working at the intersection of hardware, software, and advanced sensor technologies. About the role of Senior Software Engineer - Sensors - (not exhaustive): In the Edge Team, you'll work on the "sensors at the fringe" fixed and mobile surveillance equipment such as radars, cameras, RDF, AIS, and other specialist maritime sensors. Your mission as a Senior Software Engineer - Sensors will be to integrate, calibrate, and optimise these systems in non-production environments, building the software that makes their outputs usable for downstream systems and training our Delivery Team for field deployment. The role spans multi-domain sensor fusion, AI-assisted analysis, anomaly detection, augmented reality, autonomous sentry operation, and evidence collection. You'll work closely with colleagues across software, hardware, data science, and infrastructure to bring innovative, high-performance edge solutions to life. What You'll Be Doing - Senior Software Engineer - Sensors Design, develop, and maintain edge-sensor solutions focusing on performance, reliability, and scalability. Build test infrastructure to capture and analyse quality and performance metrics Work across the stack - UI, backend, robotics, device integrations, networking - learning new technologies as needed Collaborate with cross-functional teams to plan, build, and test complex functionality Diagnose and resolve technical issues through root cause analysis Automate SDLC processes to improve efficiency and reduce manual effort Produce and maintain technical documentation Mentor peers, contribute to code reviews, and promote collaborative working practices What You'll Bring - Senior Software Engineer - Sensors Strong engineering mindset with experience in one or more of: Microsoft .Net, GoLang, Python, C++, Rust. Broad exposure to remote sensing disciplines, including: Mathematics, physics, and geospatial mapping Working with sensor hardware and electronics Networking principles, protocols, and services Application development across embedded, desktop, and web platforms Video and radar signal processing (e.g., OpenCV) AI-based, hardware-accelerated image processing (e.g., YOLO) Familiarity with Enterprise Systems architecture Experience with version control systems (Git) and SDLC automation tools Excellent problem-solving, debugging, and collaboration skills Why Join Us? Work on mission-critical maritime surveillance systems used worldwide Be part of an ambitious, innovative, and supportive team making a direct impact on global maritime safety and sustainability Enjoy flexible hybrid working Competitive salary and benefits, including: Matched pension contributions up to 5% Private health care Development and training programmes SRT Marine Systems plc is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and welcome applications from all backgrounds.

Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.

Job Title: Estimator Renewable Energy & Decarbonisation Location: Bristol / Hybrid Salary: £70,000 - £80,000 (DoE) Benefits: Healthcare, Pension, Bonus Position Overview On behalf of a leading Tier 1 Main Contractor, we are seeking an Estimator to lead the commercial development of high-value renewable energy and decarbonisation tenders. This role requires a sophisticated understanding of MEP systems, renewable technologies (GSHP/ ASHP, Solar PV, BESS, Heat Networks), and the complex procurement frameworks typical of large-scale infrastructure projects. The successful candidate will be responsible for ensuring that all tenders are technically robust, commercially competitive, and fully aligned with the client s carbon-reduction objectives. Core Duties & Responsibilities 1. Tender Management & Estimation Analytical Estimating: Produce detailed, first-principle estimates for complex renewable energy projects, ranging from £3m to £10m. Systems Integration: Coordinate with internal Design and Engineering teams to ensure that renewable technology specifications (e.g., GSHP/ ASHP, Solar, District Heating) are accurately costed and buildable. Benchmarking: Utilise historical data and market intelligence to provide accurate cost-planning and benchmarking for emerging green technologies. 2. Commercial Strategy & Risk Mitigation Risk Profiling: Identify and quantify technical, commercial, and environmental risks inherent in decarbonisation projects, developing comprehensive risk registers for board-level review. Value Engineering: Lead value engineering workshops to identify cost-saving opportunities and carbon-reduction alternatives without compromising project integrity or Tier 1 standards. Contractual Analysis: Review and interpret complex contract documents (primarily NEC4 and JCT) to identify commercial obligations and potential liabilities. 3. Procurement & Supply Chain Governance Supply Chain Selection: Manage the enquiry process with a specialist supply chain, ensuring that all sub-contractor quotations are technically compliant and commercially appraised. Market Analysis: Monitor global supply chain fluctuations (specifically in relation to battery components and PV modules) to mitigate price volatility during the tender period. 4. Stakeholder Engagement Pre-Construction Liaison: Act as the primary commercial point of contact for clients, consultants, and internal departments during the bid phase. Handover Management: Ensure a seamless transition of commercial data from the Pre-Construction phase to the Operations and Surveying teams upon successful contract award. Candidate Requirement Sector Experience: Extensive experience in estimating within a Tier 1 or large-scale specialist contractor environment, specifically within the Renewables or M&E sectors. Technical Proficiency: Advanced competency in estimating software (e.g., Candy, Conquest, or Causeway) and a deep understanding of BIM/Digital Construction workflows. Communication: Exceptional written and verbal communication skills, with the ability to present complex commercial data to senior stakeholders.

Senior Infrastructure Engineer Linux SME PAYE: £469.98/day Umbrella: £602.83/day Contract: 6 months initially Inside IR35 Location: Milton Keynes (Hybrid minimum 60% onsite) We are supporting a highly secure government organisation delivering mission-critical infrastructure services across sensitive UK platforms. An opportunity has arisen for an experienced Senior Infrastructure Engineer / Linux SME to join a specialist infrastructure operations team supporting secure enterprise environments. This is a hands-on engineering role suited to candidates with deep Linux systems administration experience gained within complex enterprise or government environments. The Role You will be responsible for supporting, maintaining and improving secure Linux infrastructure platforms across both BAU operations and project delivery. The role will involve: Enterprise Linux administration and troubleshooting Supporting secure, highly available production environments Platform performance, stability and security management Infrastructure automation and environment improvement Supporting Linux-based development environments Containerisation of applications and services Working alongside infrastructure, network and security teams Incident resolution and root cause analysis Maintaining operational standards and technical documentation Supporting modern deployment approaches within secure environments Required Experience Candidates should demonstrate strong experience in: Enterprise Linux administration (RHEL/CentOS/Rocky Linux) Secure production infrastructure support Linux troubleshooting and performance tuning Automation tools such as Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security hardening and patch management Experience within Government, Defence, Banking or other highly regulated environments Certifications (Desirable) One or more of: RHCSA RHCE LFCS LPIC-1 / LPIC-2 IMPORTANT Security Eligibility Due to the nature of the work, candidates MUST: Be a SOLE British National (dual nationality cannot be considered) Have lived in the UK for at least 2 of the last 5 years Be eligible to obtain SC Clearance Current SC Clearance is advantageous but not essential. This is an excellent opportunity to work within a nationally significant secure infrastructure environment supporting critical government services.

Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.

Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.

Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.

Specialist Field Engineer EPoS & IT Field Services Field-Based Role UK Travel Required Take your engineering career to the next level If you are an experienced EPoS Field Engineer looking for more than just standard break-fix work, this is your opportunity to step into a high-impact, multi-skilled Specialist Field Engineer role. At Barron McCann, you will not just fix issues. You will play a critical role in keeping major retail and hospitality operations running, while also delivering next-generation technology deployments for some of the UK s most recognised brands. Why this role stands out This role combines high-level fault resolution, project delivery, technical leadership, and exposure to EPoS, networking, WiFi, and infrastructure technologies. You will be trusted as a go-to technical expert in the field, someone who can solve, install, improve, and influence. Your impact As a Specialist Field Engineer, you will respond to critical break-fix scenarios, diagnosing and resolving hardware, software, and network issues quickly to minimise downtime. You will also deliver installation and deployment projects, ensuring systems are configured, tested, and integrated into live environments. What you will be doing Handling escalated technical calls and complex fault scenarios Installing and configuring EPoS, IT hardware, networking, and WiFi solutions Performing site surveys for installations and upgrades Carrying out planned maintenance and proactive service visits Diagnosing faults to component level or replacing full units where required Supporting project work independently or within a team Coaching and mentoring other engineers Working closely with planning and project teams What we are looking for Experience as a field-based EPoS or IT Engineer Knowledge of hardware, peripherals, and IP networking Experience in installations and break-fix environments Strong troubleshooting and problem-solving skills Clear communication skills A proactive and adaptable approach with strong organisational skills What you can expect A varied role with ownership and autonomy Opportunities to develop skills across new technologies A step up into a more senior, solutions-focused role Ongoing training and exposure to new systems A supportive environment where your expertise is valued Things to know This is a field-based role with extensive travel Out of hours work, overnight stays, and night work may be required A full UK driving licence is essential If you are an experienced field engineer looking to broaden your skillset, take on more technical responsibility, and play a key role in both support and deployment, we would love to hear from you.

Senior Systems Engineer (Server and Cloud Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role Our client is looking for an experienced Senior Systems Engineer (Server and Cloud Technologies Specialist) with a keen interest in modern infrastructure and cloud technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server and cloud technologies, including Active Directory Domain Services (AD DS) / Active Directory Certificate Services (AD CS) and Public Key Infrastructure (PKI) / Microsoft System Centre Suite, including MECM, DPM, and SCOM / Microsoft Azure (including Azure Files, IaaS Virtual Machines, and Backup and Recovery solutions) / Microsoft 365 / Office 365 and Microsoft Intune. Strong experience in managing Windows Server environments (2016, 2019, 2022, 2025). Proficiency in automation and scripting using PowerShell. Experience with virtualisation and high availability solutions, including Hyper-V (clustered and standalone), Windows Admin Centre, and Failover Clustering. Working knowledge of SQL Server in both clustered and standalone deployments. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Experience designing and deploying highly available infrastructure within Microsoft Azure, including the use of Network Virtual Appliances and load balancers. Linux server administration experience. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, they may not be able to provide individual feedback to candidates who are not shortlisted for interview. If they receive a high number of applications, the vacancy may close sooner than advertised. They may also invite candidates to interview before the advertised closing date.

MBDA increasingly relies on an effective and reliable use of data and state-of-art digital technologies to develop its products and confirm its leadership in the global Defence Business. The Group Digital Solutions division, as part of the Digital Excellence Directorate, is responsible for the design, development and delivery of modern digital applications aimed to increase business efficiency, add value to MBDA products and services, boost user experience and productivity through the adoption of innovative technical solutions. Salary: Circa £95,000 depending on experience Dynamic (hybrid) working: on average, 3 days per week on-site (travel to UK, France, Italy and Germany sites required) Security Clearance: British Citizen or a Dual UK national with British citizenship. Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by the MBDA Personnel Security Team. What we can offer you: Company Bonus: up to a scheme maximum of 50% of base salary Monthly Car Allowance: £680/month Private Medical Insurance: Eligible employees are enrolled as standard into the company funded Private Medical Insurance benefit. Pension: maximum total (employer and employee) contribution of up to 14% Flexible working: We welcome applicants who are looking for flexible working arrangements Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave -enhancements are available for paternity leave, neonatal leave and fertility testing and treatments Facilities: Fantastic site facilities including subsidised meals, free car parking and much more The opportunity: The ' Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will lead the evolution of the MBDA Engineering tools, in support of the business ambitions, and act as the senior representative of the VP Digital Solutions organisation in the UK, ensuring a robust operating model, a high-end quality of service and a proactive partnership with stakeholders, management and proximity of local resources. Experienced in engineering and industrial contexts, the 'Group Head of Digital Solutions for Greater Engineering and DS Advisor for the UK ' will develop relations and partnership with Senior Management across the international engineering functions, fostering an environment of collaboration, trust and team spirit. Working collaboratively across the Digital Excellence function, with particular focus on Digital Solutions, the Enterprise Architecture leads and the infrastructure teams, the role holder will lead delivery the future engineering tools roadmap. The role will coordinate an international team of around 40 internal resources and 70 external specialists dedicated to provide digital services for the Engineering community across MBDA and to ensure full reliability of PLM, ALM, CAD and other critical applications used by the Technical, R&D, Mechanical, Electronic and Electrical Design, Customer Support Functions. The role will work closely with the VP Group Digital Solutions on specific subjects such as governance and performance, compliance, budget definition, talent development, communication. What we're looking for from you: Leadership and strategic thinking Business Relationship and Stakeholder Management Team Management and Talent Development Knowledge and deployment of Engineering and Industrial Digital/IT systems and platforms: PLM / ALM CAD/CAE/CAM Model Based Engineering Simulation Data Processing Collaborative Working Environments) Budget, Project, Portfolio Management Facilitation, Negotiation, Communication Skills Experience in international industrial contexts Our company: Peace is not a given, Freedom is not a given, Sovereignty is not a given MBDA is a leading defence organisation. We are proud of the role we play in supporting the Armed Forces who protect our nations. We partner with governments to work together towards a common goal, defending our freedom. We are proud of our employee-led networks, examples include: Gender Equality, Pride, Menopause Matters, Parents and Carers, Armed Forces, Ethnic Diversity, Neurodiversity, Disability and more We recognise that everyone is unique, and we encourage you to speak to us should you require any advice, support or adjustments throughout our recruitment process. Follow us on LinkedIn (MBDA), X Instagram (MBDA_UK) and Glassdoor or visit our MBDA Careers website for more information.

Senior Systems Engineer (Network Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role Our client is looking for an experienced Senior Systems Engineer (Network Technologies Specialist) with a keen interest in designing and delivering high-quality network solutions. You will support in the technical delivery of complex projects, working closely with stakeholders across the business, while also supporting operational excellence through incident resolution, preventative maintenance, and continuous service improvement. Skills and Experience Essential: Proven expertise in scoping, designing, implementing, and maintaining LAN / WAN architectures, VPNs, firewalls, and routing solutions. Strong knowledge of enterprise networking technologies, including switching, routing, firewalling, and wireless infrastructure. In-depth experience working with enterprise-grade network hardware. Solid understanding of network protocols and services, including TCP / IP, DNS, DHCP, BGP, OSPF, EIGRP, and MPLS. Experience with cloud networking concepts and integrations (e.g. Azure Virtual Networks, VPN gateways, load balancers). Strong analytical and troubleshooting skills across complex and diverse network environments. Demonstrable experience producing both high-level and low-level design documentation. Good working knowledge of network security principles and technologies, including IDS / IPS, NAC, SSL / TLS, and Zero Trust models. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Knowledge of Microsoft Windows Server technologies, particularly DNS, RADIUS, and PKI. Experience with networking solutions from vendors such as Fortinet, SonicWall, and Meraki. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Our Client Our client has been a specialist IT Infrastructure and Support Services provider for over 25 years. They are an Employee Ownership Trust a growing company. They are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. They encourage progression within themselves for their colleagues, offering opportunities in other teams and departments. Join our client s friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, they may not be able to provide individual feedback to candidates who are not shortlisted for interview. If they receive a high number of applications, the vacancy may close sooner than advertised. They may also invite candidates to interview before the advertised closing date.

Senior Systems Engineer (Network Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Network Technologies Specialist) with a keen interest in designing and delivering high-quality network solutions. You will support in the technical delivery of complex projects, working closely with stakeholders across the business, while also supporting operational excellence through incident resolution, preventative maintenance, and continuous service improvement. Skills and Experience Essential: Proven expertise in scoping, designing, implementing, and maintaining LAN / WAN architectures, VPNs, firewalls, and routing solutions. Strong knowledge of enterprise networking technologies, including switching, routing, firewalling, and wireless infrastructure. In-depth experience working with enterprise-grade network hardware. Solid understanding of network protocols and services, including TCP / IP, DNS, DHCP, BGP, OSPF, EIGRP, and MPLS. Experience with cloud networking concepts and integrations (e.g. Azure Virtual Networks, VPN gateways, load balancers). Strong analytical and troubleshooting skills across complex and diverse network environments. Demonstrable experience producing both high-level and low-level design documentation. Good working knowledge of network security principles and technologies, including IDS / IPS, NAC, SSL / TLS, and Zero Trust models. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Knowledge of Microsoft Windows Server technologies, particularly DNS, RADIUS, and PKI. Experience with networking solutions from vendors such as Fortinet, SonicWall, and Meraki. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working. Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.

Senior Systems Engineer (Server and Cloud Technologies Specialist) Location: Ringwood, Hampshire Salary: £45,000 £55,000 Hours: 37.5 hours per week The Role We are looking for an experienced Senior Systems Engineer (Server and Cloud Technologies Specialist) with a keen interest in modern infrastructure and cloud technologies. You will support in the technical delivery of complex projects and collaborate with stakeholders across the business, while also ensuring operational excellence through incident management, preventative maintenance, and ongoing service improvement. Skills and Experience Essential: Extensive experience in the design, deployment, and ongoing support of Microsoft server and cloud technologies, including Active Directory Domain Services (AD DS) / Active Directory Certificate Services (AD CS) and Public Key Infrastructure (PKI) / Microsoft System Centre Suite, including MECM, DPM, and SCOM / Microsoft Azure (including Azure Files, IaaS Virtual Machines, and Backup and Recovery solutions) / Microsoft 365 / Office 365 and Microsoft Intune. Strong experience in managing Windows Server environments (2016, 2019, 2022, 2025). Proficiency in automation and scripting using PowerShell. Experience with virtualisation and high availability solutions, including Hyper-V (clustered and standalone), Windows Admin Centre, and Failover Clustering. Working knowledge of SQL Server in both clustered and standalone deployments. At least five years experience in similar role, working in large and diverse enterprise environments with Microsoft server and Microsoft cloud technologies. Advanced troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex technical issues. Excellent communication skills, including the ability to produce clear, high-quality documentation such as processes, procedures, and technical designs. Positive, proactive attitude with a strong sense of ownership. Desirable: Experience designing and deploying highly available infrastructure within Microsoft Azure, including the use of Network Virtual Appliances and load balancers. Linux server administration experience. This role is subject to a clear standard DBS check being received. The Package: Company Profit Share (first £3,600 is tax free). 22 days annual leave plus bank holidays, increasing with your length of service. Birthday as additional paid leave. Additional paid leave (dependent on company performance). Private Medical Insurance, including dental. Ongoing training and support. Company sick pay policy. Pension Scheme. Hybrid Working Progression opportunities. Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you. Please note that due to the volume of applications, we may not be able to provide individual feedback to candidates who are not shortlisted for interview. If we receive a high number of applications, the vacancy may close sooner than advertised. We may also invite candidates to interview before the advertised closing date.

Combat Systems Consultant Portsmouth/Frimley(Hybrid) Up to 80k+ Car Allowance+Bonus(12.5%) My client a multi-national Aerospace & Defence organisation are looking for a Combat Systems Consultant to be based out of either their Portsmouth or Frimley sites working on a hybrid basis. The Combat Systems Consultant is a thought leader in maritime and land combat technologies, providing deep expertise in above- and below-water systems and their enabling infrastructure. Reporting to the Lead Technologist, you will shape future battlespace capabilities, support operational analysis, drive sector growth, and build strategic relationships across the business, academia, and industry to deliver tangible business impact. Core duties: Supporting analysis tasks, identifying and scoping aspects of the technical support required to deliver the task, and supporting inter and intra-business discussions to facilitate this Providing Combat Systems expertise in support of the Operational Analysis ensuring the analysis has the best (within reason and classification) representation and understanding of the performance and capabilities of the differing Combat System equipment Using personal experience to provide technical insights with regard to current and near-future capabilities in sense, decide and effect, specifically with any emphasis on real-world limitations and constraints, especially in the Maritime environment Supporting modelling and wargaming activities at all levels, providing Combat Systems engineering subject matter expertise where appropriate Providing insight into typical combat platform operations and the application of various sense, decide and effect capabilities within this context Conduct targeted research to support Operational Analysis, including enabling value-add engagement with academia and industry, addressing Maritime & Land sector knowledge gaps, and developing long-term (20-25 year) technology roadmaps to inform future capability evolution Skills/Experience: Degree-qualified (or equivalent) with relevant professional experience in engineering, defence, or combat systems Deep expertise in combat systems Robust engineering background underpinning the analysis, development, and integration of complex defence systems Ability to challenge established norms, draw on specialist networks, and apply innovative, inclusive thinking to problem-solving and solution development Strong experience engaging senior stakeholders, particularly customers, with a proven ability to build trusted, mutually beneficial relationships. To apply for this role please send your CV to Peter Bibby on the email address below

Junior Security Engineer Basic £28,000 - £32,000 Travel Paid Our Client is an ambitious and fast-growing business operating within the UK security industry, currently delivering specialist services across large-scale solar farm projects nationwide. Despite being a relatively new company, they have quickly established a strong reputation within the sector, consistently securing new contracts and expanding their presence across the country. With exciting plans already underway to diversify into manufacturing, the business is entering a major phase of growth and development. This presents a unique opportunity for the right candidate to join at an early stage and play a key role in shaping the future of the company. The environment is fast-paced, forward-thinking, and full of opportunity for progression. This is more than just a job it s a chance to be part of an exciting journey from the ground up, gaining valuable experience, growing alongside the business, and learning directly as the company scales nationally. Responsibilities as a Junior Security Engineer Assist with the installation, maintenance, and servicing of security systems across multiple sites, including CCTV, alarms, access control, and temporary site security solutions. Support senior engineers with fault finding, testing, and commissioning equipment while learning industry standards and best practices. Travel to client sites across the UK as required, maintaining a professional and customer-focused approach at all times. Help with equipment setup and site preparation for new project installations, particularly within large-scale infrastructure and solar farm environments. Learn and develop technical knowledge through hands-on experience, training, and mentoring from experienced engineers. Package and Benefits for a Junior Security Engineer Basic salary up to £32,000 dependant on experience Travel paid - 45 mins each way Expenses including accomodation and food covered for any staying away No call out Company van with personal use Training and development ongoing 23 days holiday plus bank holidays plus your birthday off Exposure to a wide range of security systems and technologies, including CCTV, access control, alarms, remote monitoring solutions, gates and barriers. Early finish Fridays Friendly family feel environment and monthly work outings If you are interested, please do apply now! Secure and Recruit is a reputable, honest, and longstanding specialist Fire and Security Recruitment company. With an extensive network of the industry's top companies, we ensure that positions we introduce align with candidate expectations. Your preferences and aspirations are of utmost importance, and all details will be thoroughly discussed. - Security Engineer,Security Commissioning Engineer, Maintenance Engineer, Fire & Security Technician, Security Installation Engineer, Security Install Technician, Security Project Engineer, Gates and Barriers Engineer

Position: 3rd Line Engineer Location: Milton Park Salary: 38k-44k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car Parking Come and work for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. We were also ranked as the Technology Company to Work For in the UK, reflecting our culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 3 team are tasked with handling the senior escalation of cases raised to the Service Delivery department. In addition, a successful applicant for the role of a Tier 3 engineer, in addition to being a highly skilled generalist, will be expected to pursue at least one line of specialisation within our supported baselines (Security, Backup & Disaster Recovery, Networking, Cloud Infrastructure etc.) Key Responsibilities Key Responsibilities: Manage incident and request tickets ensuring established SLA's are met. Being the first point of contact for escalations from Tier 2 engineers. Ensure all support requests/alerts are logged and that the client remains updated throughout the lifecycle of the request. Monitor and maintain client's Infrastructure and systems. Proactively respond to monitoring alerts and notifications. Servicing tasks within client on/offboarding processes. Ensuring that all role specific KPI's and targets are met as an individual and as a part of the wider team objectives. Providing a strong, coherent and proactive communication standard when engaging with internal departments. Providing a strong, coherent and proactive communication standard when engaging with current and prospective clients. Person Specification: Minimum: Experience with Microsoft Azure (Virtual Servers, Backup & Disaster Recovery, Networking, AVD, Hybrid deployments). Experience with current generation security technologies and services (AV, firewalls, CA policies, RBAC, managed threat response, identity threat, mail & web filter systems). Experience working with Backup & Disaster Recovery processes. Experience with internal networking infrastructure and management (DHCP, DNS, NPS/RADIUS, managed/unmanaged switches, firewalls, wireless, VPN technologies). Experience with cloud led identity/management/policy systems (Intune, Entra, ABM) Experience with physical and hybrid hypervisor technologies (VMWare, Hyper-V) Experience with Microsoft Server OS (management, maintenance, administrative tooling and deployment). Excellent knowledge of scripting and RPA automations Excellent communication skills. Excellent troubleshooting and problem resolution skills. Excellent client service. Strive to continuous improvement Able to work independently under pressure Minimum of 4 years' IT experience in a corporate or services environment Driving license and own transport essential Desirable: Experience or certification in any of the following technologies Watchguard, FortiGate, Sophos, Smoothwall firewalls Sophos Anti-Virus HPE/Aruba, Cisco, Dell, Unifi switching VMWare ESXI & Microsoft Hyper-V Microsoft Azure Apple Business Manager Google Workspace Ubiquiti, Meraki wireless Mimecast, Barracuda mail filtering Veeam, Datto, Acronis, Barracuda backup & disaster recovery INDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Senior IT Support Engineer South East England Field-Based / Hybrid (80% Remote) 18 Month FTC £40,000 - £45,000 + Benefits VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This Senior IT Support Engineer role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders. As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region. Key Responsibilities: • Support delivery of medium-scale IT projects, including procurement and rollout of systems • Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities • Provide expert problem-solving and challenge existing approaches to implement effective solutions • Contribute to IT estate refresh planning, including budgeting and infrastructure improvements • Deliver training and guidance to local IT staff to build capability • Provide short-term specialist support during IT incidents or crises • Work closely with stakeholders across schools, communicating technical concepts clearly • Travel to schools across South East England as part of project delivery (within working hours) Key Requirements: • Proven experience in a 2nd or 3rd line IT support or technical role • Strong technical troubleshooting and problem-solving skills • Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure • Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems • Ability to work independently and take ownership of technical projects • Excellent communication skills with experience engaging non-technical stakeholders • Experience within education or schools is desirable but not essential • Full UK driving licence and willingness to travel across the region Apply today to speak with VIQU in confidence or contact Belle Hegarty via the VIQU website Know someone exceptional for this Senior IT Support Engineer position? Refer them and receive up to £1,000 if successful (terms apply). Follow us on IT Recruitment for more exciting opportunities. Senior IT Support Engineer South East England Field-Based / Hybrid (80% Remote) 18 Month FTC £40,000 - £45,000 + Benefits

Senior Network & Infrastructure Engineer West Wales On-site Permanent Full-time Salary: From £48,000 A well-established organisation in West Wales is looking for an experienced Senior Network & Infrastructure Engineer to take ownership of its core IT infrastructure. This is a hands-on senior role focused on designing, maintaining and improving enterprise network environments, ensuring high levels of performance, resilience and security across business-critical systems. You ll join a forward-thinking IT function, working with modern technologies in a technically strong environment where you ll play a key role in infrastructure strategy, project delivery and operational excellence. The role You ll be responsible for the design, implementation and ongoing management of complex network and infrastructure solutions across the business. Key responsibilities include: • Designing and maintaining enterprise-level network architecture including LAN, WAN, WLAN and VPN • Ensuring high availability, performance and scalability across network services • Troubleshooting and resolving complex network and infrastructure issues • Managing and configuring network hardware including routers, switches, firewalls and load balancers • Leading infrastructure upgrades, migrations and improvement projects • Implementing secure remote access solutions using VPN, IPsec, SSL/TLS and SSH • Managing network security controls including firewall policies, IDS/IPS, encryption and PKI • Monitoring network performance, capacity and security, identifying opportunities for optimisation • Supporting disaster recovery and business continuity planning • Managing patching, system updates and configuration backups • Producing and maintaining technical documentation • Providing technical guidance and mentoring to junior team members • Supporting incident response and participating in on-call support where required What we re looking for You ll be a highly capable infrastructure professional with strong enterprise networking expertise and a proactive approach to problem-solving. Key experience includes: • Proven experience managing large-scale enterprise network environments • Strong understanding of routing and core network protocols including TCP/IP, DNS and DHCP • Deep knowledge of network security principles and technologies • Experience with firewalls, VPNs and encryption standards • Hands-on experience with virtualisation platforms such as VMware vSphere • Strong Windows Server administration experience • Exposure to containerisation technologies would be beneficial • Experience working within structured IT service environments Desirable certifications • CCNP / CCIE • JNCIP • ITIL certification or framework exposure What s on offer • Competitive salary from £48,000 • Permanent, full-time opportunity • Modern on-site working environment • Cycle to work scheme • Sick pay • Referral programme • On-site parking • Bereavement leave This is an excellent opportunity for a senior infrastructure specialist looking to join a stable organisation where they can make a genuine technical impact.

Lead Infrastructure Engineer required by an innovative and rapidly evolving technology business that delivers critical voice, cloud and connected care solutions across the UK. Due to continued growth, they are looking to appoint an experienced Lead Infrastructure Engineer to take ownership of complex infrastructure environments and act as a senior escalation point across cloud, SIP and systems operations. This is a fantastic opportunity for a technically strong infrastructure professional who enjoys solving high-level technical challenges, mentoring support teams, and driving operational improvements across enterprise-scale environments. The Role As the Lead Infrastructure Engineer, you will play a pivotal role in maintaining and enhancing critical cloud, network and communication systems. Working closely with internal teams and third-party suppliers, you'll lead complex troubleshooting activities, improve system resilience, and support the evolution of the wider technical operations function. You'll be involved in: Leading third-line technical escalations across cloud, server and network environments Managing and optimising SIP-based communications platforms Supporting AWS infrastructure and cloud-native services Performing deep root-cause analysis and performance optimisation Troubleshooting complex VoIP, SIP signalling and call quality issues Supporting Linux server environments and infrastructure operations Working within ITIL-driven service management frameworks Mentoring and developing first- and second-line support teams Collaborating with suppliers and vendors to resolve high-priority incidents Skills & Experience Required We're keen to speak with candidates who have: Strong experience within a senior/third-line infrastructure or systems support role Excellent knowledge of SIP, VoIP and related communication technologies Solid Linux systems administration experience Proven AWS cloud infrastructure expertise Strong networking fundamentals including TCP/IP, DNS, DHCP, VLANs and firewalling Experience using diagnostic and packet analysis tools such as Wireshark Scripting or automation exposure using Bash and/or AWS Lambda Experience managing high-severity incidents and technical escalations Strong communication skills with the ability to work across technical and non-technical teams Desirable Experience Technology Enabled Care Services (TECS) or SmartTEC environments Node.js troubleshooting or application-level debugging Exposure to Azure or hybrid cloud environments Experience mentoring or leading technical support teams The Ideal Candidate The successful candidate will be a proactive and technically versatile infrastructure specialist who combines strong operational expertise with excellent stakeholder engagement skills. You'll enjoy taking ownership of problems, driving improvements, and acting as the "go-to" technical expert within a collaborative environment. Candidates with backgrounds in infrastructure delivery, cloud operations, systems integration, telecommunications, managed services or enterprise support environments are particularly encouraged to apply. The ideal profile aligns closely with individuals experienced in cloud transformation, infrastructure governance, networking, automation and technical leadership. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.