A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
May 28, 2026
Full time
A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area. They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support. Responsibilities: Lead on rent accounts and be the point of contact for tenants for queries Maximise income recovery through intervention Follow landlord approved escalation processes and procedures Hit personal and team KPI s and help with the take-up of Universal Credit Requirements: Knowledge of income management and relevant housing legislation Understanding of welfare benefits and use of financial records and IT systems Strong customer service and working well in a team environment Ability to communicate effectively with both internal and external stakeholders If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
May 28, 2026
Full time
ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
Yolk Recruitment are proud to be supporting a valued-driven, community-based Housing Association in Cardiff in the search for a Senior Procurement Officer to join their ICT & Procurement team on a 12-month maternity cover contract. This is a pivotal role within the organisation, working closely with the Head of ICT & Procurement and key stakeholders across the business to manage and deliver end-to-end procurement activity for goods, works and services. You will play a central role in ensuring compliance with procurement legislation, maintaining the Association's contracts register, and driving value for money across all procurement activity. The Role As Senior Procurement Officer, you will lead on procurement exercises across the association, supporting teams to ensure processes align with best practice, internal policies, and all relevant legislation. You will also take responsibility for maintaining and improving procurement and contract management processes, including supplier registers, KPI monitoring, benchmarking, and supporting dispute resolution. Key Responsibilities Lead and manage procurement exercises from initiation to contract award Provide expert procurement guidance across the organisation Ensure compliance with Public Procurement Regulations and financial frameworks Maintain and manage the contracts register and approved supplier list Carry out market testing, benchmarking and supplier performance reviews Support contract managers with contract packs, KPI development and monitoring Coordinate contract dispute resolution and contractor onboarding compliance checks Deliver procurement and contract management training to internal stakeholders Support delivery of social value and community benefits within procurement Horizon scan for changes in procurement legislation and implement improvements Review and update procurement strategy, audit trails and internal processes What we're looking for: Professional procurement qualification (CIPS) Proven experience running tenders in line with Public Procurement Regulations / OJEU Strong knowledge of tendering and contracting processes, including construction procurement Experience of supplier and contract management, KPI monitoring and dispute resolution Understanding of procurement within the housing sector Strong analytical and financial skills with high attention to detail Confident communicator able to engage with a wide range of stakeholders Ability to manage multiple priorities and work under pressure to deadlines Experience working with frameworks and consortia arrangements Knowledge of GDPR and data sharing agreements Benefits Annual leave is initially 27 days plus 8 bank holidays per year. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
May 28, 2026
Contractor
Yolk Recruitment are proud to be supporting a valued-driven, community-based Housing Association in Cardiff in the search for a Senior Procurement Officer to join their ICT & Procurement team on a 12-month maternity cover contract. This is a pivotal role within the organisation, working closely with the Head of ICT & Procurement and key stakeholders across the business to manage and deliver end-to-end procurement activity for goods, works and services. You will play a central role in ensuring compliance with procurement legislation, maintaining the Association's contracts register, and driving value for money across all procurement activity. The Role As Senior Procurement Officer, you will lead on procurement exercises across the association, supporting teams to ensure processes align with best practice, internal policies, and all relevant legislation. You will also take responsibility for maintaining and improving procurement and contract management processes, including supplier registers, KPI monitoring, benchmarking, and supporting dispute resolution. Key Responsibilities Lead and manage procurement exercises from initiation to contract award Provide expert procurement guidance across the organisation Ensure compliance with Public Procurement Regulations and financial frameworks Maintain and manage the contracts register and approved supplier list Carry out market testing, benchmarking and supplier performance reviews Support contract managers with contract packs, KPI development and monitoring Coordinate contract dispute resolution and contractor onboarding compliance checks Deliver procurement and contract management training to internal stakeholders Support delivery of social value and community benefits within procurement Horizon scan for changes in procurement legislation and implement improvements Review and update procurement strategy, audit trails and internal processes What we're looking for: Professional procurement qualification (CIPS) Proven experience running tenders in line with Public Procurement Regulations / OJEU Strong knowledge of tendering and contracting processes, including construction procurement Experience of supplier and contract management, KPI monitoring and dispute resolution Understanding of procurement within the housing sector Strong analytical and financial skills with high attention to detail Confident communicator able to engage with a wide range of stakeholders Ability to manage multiple priorities and work under pressure to deadlines Experience working with frameworks and consortia arrangements Knowledge of GDPR and data sharing agreements Benefits Annual leave is initially 27 days plus 8 bank holidays per year. Opportunity to buy or sell up to 5 days leave each year. Hybrid working. Discounts across 4,000 brands and retailers across purchases including travel, food, entertainment and personal care. Defined Contribution pension with The Pensions Trust, contributing a minimum of 5% while you contribute from 4% to support your future savings. Health Plan. Apply Now To access the full job description and for a confidential conversation, please contact Hannah Welfoot at Yolk Recruitment. To apply, please email your up-to-date CV demonstrating how you meet the requirements of the role.
Salary: £25,947.47 per annum We are recruiting to our Revenues & Benefits Service! We are looking for someone who can bring transferable skills and experience to our team. This role is Full Time, 37 hours a week. As a Case Management Officer within our Benefits Team, you will play a key role in ensuring the prompt and efficient processing of new claims, change in circumstances and Crisis and Resilience Fund Housing Payments for our customers, on behalf of our client councils. Typical duties include: Interpreting and applying legislation, guidance and local policies to customers claims. Updating of computerised computer records. Communicating with customers using a range of accessible communication methods (e.g. phone, email, written correspondence) to provide advice, explanations, and clarification on decisions and actions. Providing tailored support where customers may be experiencing financial difficulty or vulnerability, including helping them access appropriate advice, guidance, or support services. What you will need: Experience of handling challenging enquiries in a customer-focused environment. Experience of working to service standards, deadlines, and performance targets in an office environment. Experience of using a range of IT applications such as Microsoft Outlook, Word, and Excel. GCSE C/4 or above in English and Maths. If you are interested in having a chat about the role, please contact Miss Sonia Limm at (phone number removed) About us PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition. What do I get in return? Local Government Pension Scheme- With Generous Employer Contributions, you can enjoy peace of mind knowing you re part of a scheme designed to provide financial security for life after work. Annual leave- Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off, we also provide an option for you to flex when you take your bank holidays. Hybrid working- Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week Wellbeing Support, Advice and Guidance- Emotional guidance can be accessed via our Employee Assistance Program though an online portal or over the telephone Employee Benefits platform- Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts Employment policies- including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives Career progression- Opportunities for professional growth and development Want to find out more? View our corporate video Visit our website PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
May 28, 2026
Contractor
Salary: £25,947.47 per annum We are recruiting to our Revenues & Benefits Service! We are looking for someone who can bring transferable skills and experience to our team. This role is Full Time, 37 hours a week. As a Case Management Officer within our Benefits Team, you will play a key role in ensuring the prompt and efficient processing of new claims, change in circumstances and Crisis and Resilience Fund Housing Payments for our customers, on behalf of our client councils. Typical duties include: Interpreting and applying legislation, guidance and local policies to customers claims. Updating of computerised computer records. Communicating with customers using a range of accessible communication methods (e.g. phone, email, written correspondence) to provide advice, explanations, and clarification on decisions and actions. Providing tailored support where customers may be experiencing financial difficulty or vulnerability, including helping them access appropriate advice, guidance, or support services. What you will need: Experience of handling challenging enquiries in a customer-focused environment. Experience of working to service standards, deadlines, and performance targets in an office environment. Experience of using a range of IT applications such as Microsoft Outlook, Word, and Excel. GCSE C/4 or above in English and Maths. If you are interested in having a chat about the role, please contact Miss Sonia Limm at (phone number removed) About us PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. We provide a range of professional services including HR & Payroll, Financial Services, Procurement & Contracts, ICT & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services. Company culture At PSPS, we are driven by a clear mission: Together, we will provide high-quality professional services, achieving outstanding performance, satisfaction, and confidence for our customers, communities, and colleagues. We offer a vibrant, inclusive culture, generous pension, flexible hybrid working and career progression opportunities. Our teams enjoy regular events and recognition. What do I get in return? Local Government Pension Scheme- With Generous Employer Contributions, you can enjoy peace of mind knowing you re part of a scheme designed to provide financial security for life after work. Annual leave- Enjoy 26 days plus bank holidays and the option to purchase up to 5 days extra plus your birthday off, we also provide an option for you to flex when you take your bank holidays. Hybrid working- Coming together and learning from each other is important, through Hybrid working our employees can work from home and office, with a minimum of 2 days working in our offices per week Wellbeing Support, Advice and Guidance- Emotional guidance can be accessed via our Employee Assistance Program though an online portal or over the telephone Employee Benefits platform- Discounts at Highstreet retailers, days out, gifts, holidays and leisure discounts Employment policies- including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees lives Career progression- Opportunities for professional growth and development Want to find out more? View our corporate video Visit our website PSPS is an equal opportunities employer, we are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly and PSPS has also committed to be a Disability Confident employer. PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date.
Are you looking to lead on developer contributions and S106 agreements? The District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. The District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at The District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
May 28, 2026
Full time
Are you looking to lead on developer contributions and S106 agreements? The District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. The District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at The District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
Stevenage Borough Council
Stevenage, Hertfordshire
Clerk of Works 37 Hours per week Salary: £41,771 to £45,091 plus £3,178 Market Forces Supplement pro rata for hours worked Permanent Stevenage About the Role • To be the lead officer for quality assurance carrying out a range of pre, post and work in progress inspections, providing feedback to the Project Manager • To manage a portfolio of minor works • To provide regular updates and reports to the Project Manager • Act as the first point of contact in resolving complaints received from residents, their representatives, members of the public, Councillors, MP, Housing Ombudsman etc. • Deputise for their line manager when he/she is unavailable. • Attend team meetings and briefings and any relevant training courses. About You The successful candidates will have: • Building construction knowledge. • Knowledge of the CDM regulations. • Knowledge of building and planning regulations. • Experience working in a similar role within a building construction or refurbishment environment. • A working knowledge of health and safety legislation and bring any shortfalls observed to the attention of the person(s) concerned, as well as the Project Manager. • An attention to detail and a focus on quality outputs. • Ability to manage conflict. • Experience of using SOR s, Quotes and Tenders. • Experience of using IT systems. • A flexible approach and ability to work across teams as business needs change. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependents • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 12 June 2026
May 28, 2026
Full time
Clerk of Works 37 Hours per week Salary: £41,771 to £45,091 plus £3,178 Market Forces Supplement pro rata for hours worked Permanent Stevenage About the Role • To be the lead officer for quality assurance carrying out a range of pre, post and work in progress inspections, providing feedback to the Project Manager • To manage a portfolio of minor works • To provide regular updates and reports to the Project Manager • Act as the first point of contact in resolving complaints received from residents, their representatives, members of the public, Councillors, MP, Housing Ombudsman etc. • Deputise for their line manager when he/she is unavailable. • Attend team meetings and briefings and any relevant training courses. About You The successful candidates will have: • Building construction knowledge. • Knowledge of the CDM regulations. • Knowledge of building and planning regulations. • Experience working in a similar role within a building construction or refurbishment environment. • A working knowledge of health and safety legislation and bring any shortfalls observed to the attention of the person(s) concerned, as well as the Project Manager. • An attention to detail and a focus on quality outputs. • Ability to manage conflict. • Experience of using SOR s, Quotes and Tenders. • Experience of using IT systems. • A flexible approach and ability to work across teams as business needs change. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependents • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 12 June 2026
Stevenage Borough Council
Stevenage, Hertfordshire
Technical Support Officer 37 Hours per week Salary Range £26,824 to £29,540 pa pro rata for hours worked Type of Contract Fixed Term Contract 2 years Location Hybrid / Stevenage About the role We are looking for a Technical Support Officer to assist the Housing Asset Management team in a busy office environment, effectively delivering all aspects of office and technical support functions for the Business Unit. You will be the first point of contact for tenants wishing to resolve planned maintenance issues. Duties will include liaising with tenants, contractors, internal colleagues and Members over the phone and face to face; resolving complaints ensuring deadlines are met; scanning, filing and saving documents accurately to build up a comprehensive data base for our housing stock. Other duties will include raising and processing orders; maintaining and developing processes and procedures; assisting in monitoring and reviewing contractor performance. About you The successful candidate will have a working knowledge of an office environment including administration systems and experience of dealing with customer enquiries. Ability to work with a minimum of supervision and manage own workload to meet deadlines is essential as is computer literacy in MS Office packages and the ability to communicate effectively both verbally and in writing. Knowledge of building construction, building services, would be an advantage. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service). • Training: An extensive range of learning and development opportunities. • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues. • Travel: Season ticket loans and discounts for public transport. • Cycling: Cycle to Work scheme. • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC). • Wellbeing: Discounted Health and Fitness membership. • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026 Interviews will be held week commencing: 22 June 2026
May 28, 2026
Contractor
Technical Support Officer 37 Hours per week Salary Range £26,824 to £29,540 pa pro rata for hours worked Type of Contract Fixed Term Contract 2 years Location Hybrid / Stevenage About the role We are looking for a Technical Support Officer to assist the Housing Asset Management team in a busy office environment, effectively delivering all aspects of office and technical support functions for the Business Unit. You will be the first point of contact for tenants wishing to resolve planned maintenance issues. Duties will include liaising with tenants, contractors, internal colleagues and Members over the phone and face to face; resolving complaints ensuring deadlines are met; scanning, filing and saving documents accurately to build up a comprehensive data base for our housing stock. Other duties will include raising and processing orders; maintaining and developing processes and procedures; assisting in monitoring and reviewing contractor performance. About you The successful candidate will have a working knowledge of an office environment including administration systems and experience of dealing with customer enquiries. Ability to work with a minimum of supervision and manage own workload to meet deadlines is essential as is computer literacy in MS Office packages and the ability to communicate effectively both verbally and in writing. Knowledge of building construction, building services, would be an advantage. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service). • Training: An extensive range of learning and development opportunities. • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues. • Travel: Season ticket loans and discounts for public transport. • Cycling: Cycle to Work scheme. • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC). • Wellbeing: Discounted Health and Fitness membership. • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026 Interviews will be held week commencing: 22 June 2026
Service Charge Officer £35,224 per year Hybrid - Peterborough, Boston, Rushden or Milton Keynes Permanent, Full Time Are you experienced in service charges, finance, and customer communication? At Amplius, we re looking for a Service Charge Officer to help deliver accurate and transparent service charges across our housing portfolio. You ll work closely with teams across Finance, Housing, Property and Homeownership, ensuring customers receive clear information, excellent service, and value for money, while supporting compliance and continuous improvement. Salary: £35,224 per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in either our Peterborough, Boston, Rushden or Milton Keynes office. Snapshot of your role Produce and issue annual rent and service charge review notifications, ensuring information is clear, accurate, and accessible for customers. Set and monitor service charges across all tenures, working collaboratively with Housing, Property, Assets, Homeownership and Specialist Services teams. Prepare and distribute leasehold for the elderly, variable, homeownership, and right to buy accounts in line with tenancy agreements and leases. Respond to customer queries relating to service charge budgets and accounts, providing accurate information and maintaining high levels of customer satisfaction. Support local authority Housing Benefit reviews by generating and supplying relevant financial information. Administer service charge invoices, including raising orders for management company invoices and maintaining accurate financial records. Support compliance with legislation, internal controls, policies, reconciliations, and continuous improvement across service charge systems and processes. What we re looking for AAT qualification. Strong knowledge of service charge processes, legislation, and rent and service charge management. Experience of service charge budget setting and accounts production. Excellent communication and stakeholder engagement skills, with the ability to explain financial information clearly to customers and colleagues. Experience of working collaboratively with operational teams and building effective working relationships. Strong problem-solving skills, financial awareness, and attention to detail. Proficiency in Excel and service charge systems. A professional, resilient, and proactive approach, with high ethical standards and a focus on continuous improvement. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing Date: 10 June 2026 Phone screening: 5 June Interviews in Peterborough: 9 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
May 28, 2026
Full time
Service Charge Officer £35,224 per year Hybrid - Peterborough, Boston, Rushden or Milton Keynes Permanent, Full Time Are you experienced in service charges, finance, and customer communication? At Amplius, we re looking for a Service Charge Officer to help deliver accurate and transparent service charges across our housing portfolio. You ll work closely with teams across Finance, Housing, Property and Homeownership, ensuring customers receive clear information, excellent service, and value for money, while supporting compliance and continuous improvement. Salary: £35,224 per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in either our Peterborough, Boston, Rushden or Milton Keynes office. Snapshot of your role Produce and issue annual rent and service charge review notifications, ensuring information is clear, accurate, and accessible for customers. Set and monitor service charges across all tenures, working collaboratively with Housing, Property, Assets, Homeownership and Specialist Services teams. Prepare and distribute leasehold for the elderly, variable, homeownership, and right to buy accounts in line with tenancy agreements and leases. Respond to customer queries relating to service charge budgets and accounts, providing accurate information and maintaining high levels of customer satisfaction. Support local authority Housing Benefit reviews by generating and supplying relevant financial information. Administer service charge invoices, including raising orders for management company invoices and maintaining accurate financial records. Support compliance with legislation, internal controls, policies, reconciliations, and continuous improvement across service charge systems and processes. What we re looking for AAT qualification. Strong knowledge of service charge processes, legislation, and rent and service charge management. Experience of service charge budget setting and accounts production. Excellent communication and stakeholder engagement skills, with the ability to explain financial information clearly to customers and colleagues. Experience of working collaboratively with operational teams and building effective working relationships. Strong problem-solving skills, financial awareness, and attention to detail. Proficiency in Excel and service charge systems. A professional, resilient, and proactive approach, with high ethical standards and a focus on continuous improvement. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing Date: 10 June 2026 Phone screening: 5 June Interviews in Peterborough: 9 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Barnet Council - Community Occupational Therapist - 39.93ph Hybrid Location: 2 Bristol Avenue, Colindale, London, NW9 4EW Rate: 39.93 per hour (Limited/Umbrella) Working Pattern: Hybrid - 1 to 2 days in the office per week and attendance at in-person meetings every other week. Eden Brown Synergy are currently recruiting for an experienced Community Occupational Therapist to join Barnet Council's Adult Social Care team. This is an exciting opportunity to work within a small, complex, and long-term team, supporting adults to maintain independence and safety within the community through specialist assessments, housing adaptations, and equipment provision. Key Responsibilities: Complete functional assessments in line with the Care Act Undertake duty triaging, screening, and signposting of referrals Recommend and design major adaptations including stairlifts, ramps, and level-access showers Prescribe minor and major equipment to meet assessed needs Carry out manual handling assessments and develop safe moving and handling plans Liaise with housing teams, contractors, and grants officers regarding adaptation works Maintain accurate records and complete professional reports for funding and safeguarding purposes Main Accountabilities: Deliver person-centred interventions within agreed timescales Ensure compliance with safeguarding, legislation, and health & safety requirements Contribute to service development and continuous improvement Work effectively within a multidisciplinary team environment Essential Requirements: HCPC registered Occupational Therapist Experience within community-based Adult Social Care Knowledge of housing adaptations, equipment provision, and manual handling Understanding of Disabled Facilities Grants (DFG) and adaptation legislation Experience working alongside housing teams and contractors Competent using electronic case management systems Additional Information: Car driver desirable but not essential Hybrid working available Benefits of working with Eden Brown Synergy: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant supporting you throughout your placement If you are interested in this position, please send your CV to Shristi Yadav at or call (phone number removed). Refer someone who may be interested and receive a 300 referral bonus! Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
May 28, 2026
Seasonal
Barnet Council - Community Occupational Therapist - 39.93ph Hybrid Location: 2 Bristol Avenue, Colindale, London, NW9 4EW Rate: 39.93 per hour (Limited/Umbrella) Working Pattern: Hybrid - 1 to 2 days in the office per week and attendance at in-person meetings every other week. Eden Brown Synergy are currently recruiting for an experienced Community Occupational Therapist to join Barnet Council's Adult Social Care team. This is an exciting opportunity to work within a small, complex, and long-term team, supporting adults to maintain independence and safety within the community through specialist assessments, housing adaptations, and equipment provision. Key Responsibilities: Complete functional assessments in line with the Care Act Undertake duty triaging, screening, and signposting of referrals Recommend and design major adaptations including stairlifts, ramps, and level-access showers Prescribe minor and major equipment to meet assessed needs Carry out manual handling assessments and develop safe moving and handling plans Liaise with housing teams, contractors, and grants officers regarding adaptation works Maintain accurate records and complete professional reports for funding and safeguarding purposes Main Accountabilities: Deliver person-centred interventions within agreed timescales Ensure compliance with safeguarding, legislation, and health & safety requirements Contribute to service development and continuous improvement Work effectively within a multidisciplinary team environment Essential Requirements: HCPC registered Occupational Therapist Experience within community-based Adult Social Care Knowledge of housing adaptations, equipment provision, and manual handling Understanding of Disabled Facilities Grants (DFG) and adaptation legislation Experience working alongside housing teams and contractors Competent using electronic case management systems Additional Information: Car driver desirable but not essential Hybrid working available Benefits of working with Eden Brown Synergy: DBS check processed and paid for by Eden Brown Synergy Referral bonus if you refer a colleague or friend Bonus for finding your own job Twice weekly payroll Dedicated recruitment consultant supporting you throughout your placement If you are interested in this position, please send your CV to Shristi Yadav at or call (phone number removed). Refer someone who may be interested and receive a 300 referral bonus! Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.
Salary: £44,547 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed-term contract until march 2027 Location: Hale Village, London, N17, across Newlon stock and hybrid working Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced individual with first class customer service skills to join our Homes and Lettings Team and establish positive relationships between Newlon and all our residents, new and existing. Working closely with Local Authorities, Nominated Agencies and other stakeholders, you will be part of a team responsible for ensuring the successful letting of Newlon's empty properties, the beginning and ending of tenancies and establishing new customers in their homes. You will effectively be the 'face of Newlon' for new residents. With proven experience in a customer service delivery role and working in a housing setting, you will have excellent communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving their housing issues. You will also have a genuine working knowledge of letting properties within target and maximising the best use of Newlon properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Wednesday 10 June 2026 Interviews will be held in person at our offices in Hale Village week commencing Monday 22 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
May 28, 2026
Full time
Salary: £44,547 per annum plus opportunity to earn up to 5% performance related bonus Contract: Full-time, fixed-term contract until march 2027 Location: Hale Village, London, N17, across Newlon stock and hybrid working Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. We have an opportunity for an experienced individual with first class customer service skills to join our Homes and Lettings Team and establish positive relationships between Newlon and all our residents, new and existing. Working closely with Local Authorities, Nominated Agencies and other stakeholders, you will be part of a team responsible for ensuring the successful letting of Newlon's empty properties, the beginning and ending of tenancies and establishing new customers in their homes. You will effectively be the 'face of Newlon' for new residents. With proven experience in a customer service delivery role and working in a housing setting, you will have excellent communication skills, demonstrable empathy with the needs of residents and a genuine commitment to resolving their housing issues. You will also have a genuine working knowledge of letting properties within target and maximising the best use of Newlon properties. In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme. You'll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes' walk from the major transport interchange at Tottenham Hale. For further information and details of how to apply, please visit our website via the apply button. Closing date: 23:59 on Wednesday 10 June 2026 Interviews will be held in person at our offices in Hale Village week commencing Monday 22 June 2026 Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK. No agencies please.
Company Secretary Bristol The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Company Secretary to join them on a full-time, permanent basis, working 37.5 hours per week. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an incredible opportunity for an experienced governance professional with housing association board-level secretariat experience to join a purpose-driven organisation. You'll play a central role in helping deliver life-changing work for refugees and migrants, ensuring strong governance, legal compliance and effective board support across the organisation. What's more, with flexible working, a well-rounded benefits package and a culture that values recognition, connection and growth, this is your chance to build your career while contributing to work that changes lives. So, if you're looking for a role where your governance expertise can support something genuinely transformative, read on and apply today. What You'll Be Doing As Company Secretary, you will lead corporate governance, legal compliance and board administration. Supporting the Board, Committees and Senior Management Team, you will provide high-quality secretariat services, including managing governance calendars, statutory filings, board meetings, agendas, minutes and action tracking. You will also advise on governance matters, monitor legislative and regulatory developments, and help ensure board decisions, policies and procedures are implemented effectively across the organisation. Alongside this, you will act as Data Protection Officer, embedding GDPR best practice across the organisation and overseeing data protection processes, policies and compliance. Additionally, you will: - Monitor compliance with legislative, regulatory and governance requirements - Prepare governance reports, annual calendars and action plans - Support Board recruitment, inductions, training and appraisals - Review and update Board policies and committee terms of reference - Produce governance effectiveness and assurance reports - Maintain records of processing activities and support lawful data processing practices What Our Client is Looking For To be considered as a Company Secretary, you will need: - A minimum of five years of experience as Secretary of a Housing Association Board - Demonstrable experience of understanding Governance and legal requirements of a regulated body - Experience producing timely quality reports and minute-taking - Knowledge of the UK GDPR legislation - An understanding of the regulatory requirements of the housing association and the corporate operating environment - A degree or equivalent - A Company Secretary-related qualification The closing date for this role is 4th June 2026. Other organisations may call this role Secretary, Board Secretary, Governance Officer, Executive Assistant, EA, Assistant to the Board, or Office Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join an organisation making a real and lasting difference as a Company Secretary, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
May 28, 2026
Full time
Company Secretary Bristol The Organisation Our client is a social enterprise with a clear vision, dedicated to empowering refugees and migrants in the UK to lead self-sufficient and ambitious lives. They bring together a diverse team of strategists and researchers, driven by their own lived experiences, to provide tailored integration services. Our client's mission goes beyond individual support; they actively challenge and disrupt the systems that perpetuate inequalities in society. They are now looking for a Company Secretary to join them on a full-time, permanent basis, working 37.5 hours per week. Our Client's Commitment to You - Salary of £50,000 per annum - 25 days' annual leave, plus bank holidays - Pension - Flexible working - Employee Recognition Programme - Training and development opportunities - Employee Assistance Programme - Social gatherings and staff retreats - A fully stocked staffroom! This is an incredible opportunity for an experienced governance professional with housing association board-level secretariat experience to join a purpose-driven organisation. You'll play a central role in helping deliver life-changing work for refugees and migrants, ensuring strong governance, legal compliance and effective board support across the organisation. What's more, with flexible working, a well-rounded benefits package and a culture that values recognition, connection and growth, this is your chance to build your career while contributing to work that changes lives. So, if you're looking for a role where your governance expertise can support something genuinely transformative, read on and apply today. What You'll Be Doing As Company Secretary, you will lead corporate governance, legal compliance and board administration. Supporting the Board, Committees and Senior Management Team, you will provide high-quality secretariat services, including managing governance calendars, statutory filings, board meetings, agendas, minutes and action tracking. You will also advise on governance matters, monitor legislative and regulatory developments, and help ensure board decisions, policies and procedures are implemented effectively across the organisation. Alongside this, you will act as Data Protection Officer, embedding GDPR best practice across the organisation and overseeing data protection processes, policies and compliance. Additionally, you will: - Monitor compliance with legislative, regulatory and governance requirements - Prepare governance reports, annual calendars and action plans - Support Board recruitment, inductions, training and appraisals - Review and update Board policies and committee terms of reference - Produce governance effectiveness and assurance reports - Maintain records of processing activities and support lawful data processing practices What Our Client is Looking For To be considered as a Company Secretary, you will need: - A minimum of five years of experience as Secretary of a Housing Association Board - Demonstrable experience of understanding Governance and legal requirements of a regulated body - Experience producing timely quality reports and minute-taking - Knowledge of the UK GDPR legislation - An understanding of the regulatory requirements of the housing association and the corporate operating environment - A degree or equivalent - A Company Secretary-related qualification The closing date for this role is 4th June 2026. Other organisations may call this role Secretary, Board Secretary, Governance Officer, Executive Assistant, EA, Assistant to the Board, or Office Manager. Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to join an organisation making a real and lasting difference as a Company Secretary, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
May 28, 2026
Contractor
We're currently recruiting for an experienced Council Tax Billing Officer to join a busy Revenues service on a fully remote basis. This Council Tax Billing Officer role will focus on the accurate and timely administration of Council Tax billing, ensuring compliance with legislation and maximising collection rates. The successful Council Tax Billing Officer will manage billing, discounts, exemptions and payment arrangements while providing support and advice to residents and stakeholders over the phone and in writing. The Role - Administer Council Tax billing in line with legislation and case law. - Process discounts, exemptions, disregards and reductions. - Assess applications and reviews following verification checks. - Set up and manage payment arrangements including Direct Debits. - Respond to customer enquiries via phone, email and written correspondence. - Liaise with internal teams and external agencies regarding Council Tax matters. - Maintain accurate records and work to performance targets and deadlines. Key Requirements - Experience working within a Revenues or Council Tax environment. - Experience in Council Tax billing is essential. - Experience using the MRI / Academy system is essential. - Knowledge of Council Tax legislation and billing processes. - Experience processing Council Tax accounts, discounts and exemptions. - Strong organisational skills and ability to manage high volumes of work accurately. - Good IT skills including Microsoft Office. What You Need to Do Now If you are interested in this Council Tax Billing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessfu l. Footnote If you feel that this job matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you are currently satisfied in your role, we welcome calls from Revenues Officers, Council Tax Officers, Benefits Officers and Revenues & Benefits Professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in housing recruitment. For more information, call Zubair at Carrington West on (phone number removed).
Job Title: Property Management Officer Salary Range: £38,976 - £47,229 per annum Permanent -Full Time (36 hours) Location: Putney Bridge Road Can you deliver first class service for our homeless families living in temporary accommodation? The Property Management Team are responsible for ensuring that for those living in temporary accommodation, the properties are suitable and well maintained.Repair issues must be dealt with promptly with a particular emphasis on ensuring that properties are free of damp and mould. You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as private landlords, repairs teams and service providers. You will need to proactively seek solutions to issues raised often whilst on site or in the office. These include neighbour disputes, repairs, safety and suitability issues as the needs of our families may change. You need to be organised and have the skills to effectively managing cases, together with balancing the needs of the service user. You will also be responsible for undertaking health and safety inspections and ensuring that the internal property and its surrounds are safe for the residents. Resilience is key as some of those in need of our services are often vulnerable or in a situation where things are out of their control.This can be an extremely difficult period for those involved so the ability to focus onsupportingthem through this period is essential. About The Role Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen andsupportis essential whilst remaining calm and professional. The mainobjectiveis to deliver the best service we can to those that need it. Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role. Basic knowledge of property management: You will need tounderstandthe basics of health and safety and homeless procedure, howeversupportwill be given to candidates to build on this knowledge and on the job learning will take place. Proactive and organised: You will need to effectively manage cases to completion, making sure that actions are taken in a timely manner and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service. Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as private landlords and other services in the wider Housing and Council departments such as repairs and maintenance. Empathyand listening: At times service users may be struggling and it is important that you recognise this when dealing with service users. Essential Qualifications, Skills and Experience - Ability to workindependently, motivated and put people first - Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients - Excellent customer service skills - Excellent organisation skills and the ability to prioritise -Commitmentto maintaining and improving the quality of services provided. If you are passionate about making a positive impact on Richmond and Wandsworth's ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Indicative Recruitment Timeline Closing Date: Sunday 14th June 2026 Shortlisting Date: W/C 15th June 2026 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
May 28, 2026
Full time
Job Title: Property Management Officer Salary Range: £38,976 - £47,229 per annum Permanent -Full Time (36 hours) Location: Putney Bridge Road Can you deliver first class service for our homeless families living in temporary accommodation? The Property Management Team are responsible for ensuring that for those living in temporary accommodation, the properties are suitable and well maintained.Repair issues must be dealt with promptly with a particular emphasis on ensuring that properties are free of damp and mould. You will be part of a busy service that offers a challenging yet rewarding environment where no two days are the same. Supporting people when they are most in need whilst having the ability to build a good rapport with service users as well as private landlords, repairs teams and service providers. You will need to proactively seek solutions to issues raised often whilst on site or in the office. These include neighbour disputes, repairs, safety and suitability issues as the needs of our families may change. You need to be organised and have the skills to effectively managing cases, together with balancing the needs of the service user. You will also be responsible for undertaking health and safety inspections and ensuring that the internal property and its surrounds are safe for the residents. Resilience is key as some of those in need of our services are often vulnerable or in a situation where things are out of their control.This can be an extremely difficult period for those involved so the ability to focus onsupportingthem through this period is essential. About The Role Customer service skills: Some service users are vulnerable or come from challenging backgrounds so being able to listen andsupportis essential whilst remaining calm and professional. The mainobjectiveis to deliver the best service we can to those that need it. Writing Skills: Accurately recording on the management system, writing letters and reports, you will need to be able to write clearly and to a high standard as regular contact with residents and other stakeholders is a feature of the role. Basic knowledge of property management: You will need tounderstandthe basics of health and safety and homeless procedure, howeversupportwill be given to candidates to build on this knowledge and on the job learning will take place. Proactive and organised: You will need to effectively manage cases to completion, making sure that actions are taken in a timely manner and communication is regular. Taking pride and ownership of cases and focusing on delivering an excellent service. Stakeholder relationships: Working with a diverse client group you will need to build professional relationships with stakeholders such as private landlords and other services in the wider Housing and Council departments such as repairs and maintenance. Empathyand listening: At times service users may be struggling and it is important that you recognise this when dealing with service users. Essential Qualifications, Skills and Experience - Ability to workindependently, motivated and put people first - Excellent written and verbal communication skills and the ability to adapt to a diverse range of clients - Excellent customer service skills - Excellent organisation skills and the ability to prioritise -Commitmentto maintaining and improving the quality of services provided. If you are passionate about making a positive impact on Richmond and Wandsworth's ability to deliver services, possess the required skills, and thrive in a challenging yet highly rewarding environment, we invite you to apply for this opportunity. Indicative Recruitment Timeline Closing Date: Sunday 14th June 2026 Shortlisting Date: W/C 15th June 2026 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the entire employee lifecycle. From managing high-volume recruitment campaigns and welcoming candidates to administering onboarding, compliance, and safeguarding checks (KCSIE/ISI), your work will directly impact our staff and student experience. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes using our HRIS (Ciphr). Recruitment Admin: Act as the first point of contact for candidates, draft job descriptions, post vacancies, schedule interviews, and maintain our ATS (iRecruit). Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Experience: Previous experience in an HR and/or recruitment coordination role, ideally handling busy or high-volume campaigns. Skills: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector and a CIPD Level 3 qualification or recruitment related qualification (or a willingness to work toward one, with training support available). How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. Cranleigh offers a supportive community environment and also a wide range of benefits. To find out more and to apply, please visit our website by clicking the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00 am on Friday 12th June 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. HR & Recruitment Coordinator - Apply now.
May 28, 2026
Full time
HR & Recruitment Coordinator Set in the beautiful Surrey Hills, Cranleigh School is a leading independent co-educational boarding and day school. We are defined by our strong community ethos, outstanding pastoral care, and a deep commitment to nurturing the "whole person" in a safe, aspirational environment. We are seeking an organised, proactive, and detail-oriented HR & Recruitment Coordinator to join our busy Human Resources department. Reporting jointly to the HR & Wellbeing Officer and the Recruitment Specialist, you will play a vital role across the entire employee lifecycle. From managing high-volume recruitment campaigns and welcoming candidates to administering onboarding, compliance, and safeguarding checks (KCSIE/ISI), your work will directly impact our staff and student experience. Key Responsibilities HR Support: Provide full administrative support for onboarding, training, contract changes, appraisals, and leaver processes using our HRIS (Ciphr). Recruitment Admin: Act as the first point of contact for candidates, draft job descriptions, post vacancies, schedule interviews, and maintain our ATS (iRecruit). Compliance & Safeguarding: Partner with Safer Recruitment specialists to ensure all statutory pre-employment checks are completed accurately. General Administration: Assist with employee benefits (medical insurance, housing), maintain digital records, and support the shift from paper-based to electronic systems. What We Are Looking For Experience: Previous experience in an HR and/or recruitment coordination role, ideally handling busy or high-volume campaigns. Skills: Exceptional communication skills, a high level of discretion/GDPR awareness, and strong Microsoft Office skills. Attributes: A collaborative team player who is calm under pressure and deeply committed to safeguarding and child welfare. Desirable: Experience within the education sector and a CIPD Level 3 qualification or recruitment related qualification (or a willingness to work toward one, with training support available). How to Apply If you are ready to bring your organisational expertise to a values-driven community, we would love to hear from you. Cranleigh offers a supportive community environment and also a wide range of benefits. To find out more and to apply, please visit our website by clicking the 'Apply Now' button. Candidates are requested to submit a brief letter of application (no more than one side of A4), together with the online application and supported by a full CV (via the Apply now button) as soon as possible and no later than 9:00 am on Friday 12th June 2026. Applications are considered as they are received and therefore the vacancy may close sooner than advertised. Cranleigh School recognises the positive value of diversity, promotes equality and challenges discrimination. We welcome and encourage job applications from people of all backgrounds. All applicants must have the right to work in the UK. The School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The post holder will be subject to a DBS check. HR & Recruitment Coordinator - Apply now.
Full Time (37.5 hours) or Part Time (Minimum of 30 hours) We are seeking exceptional applicants for the new post of Team Manager - Safety and Risk, based at our head office in Stockport to lead on the management of our Health and Safety functions. The Team Manager - Safety and Risk will be a key member of our Heads of Team and will contribute to our wider success and positive reputation. This new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that makes a real difference to the people we support and our staff. Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must achieve high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote a culture of safety awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible. This varied role will include specific responsibility for: - Line Management of the Health & Safety team and operational functions - Providing a responsive and customer-focused Health & Safety Helpdesk - Ensuring compliance with safety legislation and regulations - Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up) - Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions - Case management of insurance claims and other high risk safety cases - Collating and presenting data and writing professional reports - Providing accurate data, reports, advice and assurance to the Executive Team and Board - Collaborating across departments to ensure effective safety governance & risk management - Reporting to and working effectively with regulatory bodies & other external stakeholders as required - Oversight of our vehicles management function and line management of the Vehicles Officer - Development and ongoing management of the Health & Safety inspection programme - To devise and implement safety-related campaigns and the dissemination of safety information In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment and a relevant safety qualification. You will be conscientious, well organised and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive and confident approach is essential as is the ability to lead and motivate your team to provide excellent customer service and to meet performance expectations and KPIs. You must demonstrate a high standard of written English and the ability to write professional reports . You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism . You will be a hands on, resilient proactive leader that has good communication skills . You must be accountable with excellent attention to detail, with good IT and data management skills , including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues and root causes is essential. You will be able to research and evaluate information and to take responsibility for staying up to date with changing legislation, case law and emerging good practice. We will support your ongoing professional development with access to training and membership of professional networks. Vacancy Reference Number: 84370 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support: High level of training and development through our Creative Academy Pension with company contribution Free life assurance 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday Friendly, supportive work environment Career development opportunities Other benefits including Employee Assistance Programme We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and national travel. The post will be based in our Head Office in Stockport with no remote working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station. Applicants should hold a full driving license and be willing to travel across the country as required. A lease car or car allowance may be offered. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
May 28, 2026
Full time
Full Time (37.5 hours) or Part Time (Minimum of 30 hours) We are seeking exceptional applicants for the new post of Team Manager - Safety and Risk, based at our head office in Stockport to lead on the management of our Health and Safety functions. The Team Manager - Safety and Risk will be a key member of our Heads of Team and will contribute to our wider success and positive reputation. This new role would be ideal for a competent, experienced Health and Safety professional keen to take on a role that makes a real difference to the people we support and our staff. Creative Support is a national, fast growing, organisation with charitable status providing care and support to people across England with a wide range of needs. We are also a Registered Social Landlord managing over 1,000 units of supported housing. Creative Support is regulated by the CQC and Regulator of Social Housing and must achieve high standards of health and safety compliance. As a large employer of over 5,000 staff nationally we promote a culture of safety awareness, compliance and good practice, with a commitment to keeping our staff and service users as safe as possible. This varied role will include specific responsibility for: - Line Management of the Health & Safety team and operational functions - Providing a responsive and customer-focused Health & Safety Helpdesk - Ensuring compliance with safety legislation and regulations - Oversight of incidents, accidents & RIDDOR cases (including appropriate escalation & follow up) - Undertaking investigations and supporting the Executive Team with incident management, identifying root causes, leading/attending strategy meetings and implementing follow up actions - Case management of insurance claims and other high risk safety cases - Collating and presenting data and writing professional reports - Providing accurate data, reports, advice and assurance to the Executive Team and Board - Collaborating across departments to ensure effective safety governance & risk management - Reporting to and working effectively with regulatory bodies & other external stakeholders as required - Oversight of our vehicles management function and line management of the Vehicles Officer - Development and ongoing management of the Health & Safety inspection programme - To devise and implement safety-related campaigns and the dissemination of safety information In order to fulfil this role, you will need a track record in the management of health and safety in a health, care or housing environment and a relevant safety qualification. You will be conscientious, well organised and able to clearly delegate to others whilst maintaining personal accountability. A proactive, assertive and confident approach is essential as is the ability to lead and motivate your team to provide excellent customer service and to meet performance expectations and KPIs. You must demonstrate a high standard of written English and the ability to write professional reports . You will be required to handle information of a confidential nature and must observe the highest standards of diligence and professionalism . You will be a hands on, resilient proactive leader that has good communication skills . You must be accountable with excellent attention to detail, with good IT and data management skills , including the confident use of word, PowerPoint, spreadsheets and databases. The ability to critically read documents and accurately identify facts, issues and root causes is essential. You will be able to research and evaluate information and to take responsibility for staying up to date with changing legislation, case law and emerging good practice. We will support your ongoing professional development with access to training and membership of professional networks. Vacancy Reference Number: 84370 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Benefits of working with Creative Support: High level of training and development through our Creative Academy Pension with company contribution Free life assurance 25 days paid annual leave plus bank holidays, plus an additional day off for your birthday Friendly, supportive work environment Career development opportunities Other benefits including Employee Assistance Programme We can offer full time (37.5 hours) or part-time hours, subject to a minimum of 30 hours, with the expectation of some flexibility to attend evening meetings and national travel. The post will be based in our Head Office in Stockport with no remote working. Our offices are readily accessible on public transport as we are based in in the centre of Stockport close to the mainline train station. Applicants should hold a full driving license and be willing to travel across the country as required. A lease car or car allowance may be offered. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Customer Service Officer (Contact Centre) Pay: £17.33 per hour Location: Wembley, HA9 Job Type: Full-time, Temporary with potential for extension Required: Standard DBS Check Join our team as a Customer Service Officer in our Contact Centre, where you will be at the forefront of responding to customer enquiries via telephone and updating various computer systems. This role is ideal for someone who thrives in a dynamic environment and is committed to providing exceptional customer service. Day-to-Day of the Role: Answer incoming calls across various queues including Switchboard, Housing Repairs, Domestic Abuse, and Housing Needs. Provide first contact resolution for up to five service area enquiries via phone, email, webchat, and social media channels. Efficiently search, utilise, and update a range of databases and IT systems to resolve customer enquiries and process transactions. Manage challenging customer interactions with tact, diplomacy, and empathy. Work collaboratively with internal and external colleagues to resolve customer enquiries and complaints. Maintain high standards of customer care and adhere to Council and Customer Service policies and procedures. Required Skills & Qualifications: Previous experience working in a call centre / similar role Quick learner with the ability to handle a large number of IT systems. Knowledge of local area streets and roads is preferred. Clear and professional telephone manner. Experience in a customer-focused role in a fast-paced environment. Ability to work full-time hours from 8:50 am to 5:04 pm, Monday to Friday. Must be able to work onsite in Wembley Park for the first 3 months, with the possibility of working from home 2 days a week thereafter. Benefits: Competitive hourly rate of £18.07. Hybrid working model after initial training period. Opportunity for contract extension based on performance. Engaging and supportive work environment. How to Apply: To apply for the Customer Service Officer position, please submit your CV detailing your relevant experience. Ensure your application highlights your customer service skills and any relevant local area knowledge.
May 27, 2026
Seasonal
Customer Service Officer (Contact Centre) Pay: £17.33 per hour Location: Wembley, HA9 Job Type: Full-time, Temporary with potential for extension Required: Standard DBS Check Join our team as a Customer Service Officer in our Contact Centre, where you will be at the forefront of responding to customer enquiries via telephone and updating various computer systems. This role is ideal for someone who thrives in a dynamic environment and is committed to providing exceptional customer service. Day-to-Day of the Role: Answer incoming calls across various queues including Switchboard, Housing Repairs, Domestic Abuse, and Housing Needs. Provide first contact resolution for up to five service area enquiries via phone, email, webchat, and social media channels. Efficiently search, utilise, and update a range of databases and IT systems to resolve customer enquiries and process transactions. Manage challenging customer interactions with tact, diplomacy, and empathy. Work collaboratively with internal and external colleagues to resolve customer enquiries and complaints. Maintain high standards of customer care and adhere to Council and Customer Service policies and procedures. Required Skills & Qualifications: Previous experience working in a call centre / similar role Quick learner with the ability to handle a large number of IT systems. Knowledge of local area streets and roads is preferred. Clear and professional telephone manner. Experience in a customer-focused role in a fast-paced environment. Ability to work full-time hours from 8:50 am to 5:04 pm, Monday to Friday. Must be able to work onsite in Wembley Park for the first 3 months, with the possibility of working from home 2 days a week thereafter. Benefits: Competitive hourly rate of £18.07. Hybrid working model after initial training period. Opportunity for contract extension based on performance. Engaging and supportive work environment. How to Apply: To apply for the Customer Service Officer position, please submit your CV detailing your relevant experience. Ensure your application highlights your customer service skills and any relevant local area knowledge.
New Build Sales Officer Salary £38,850 (plus car allowance of £2,750) per year Location Hybrid - Peterborough Permanent, Full Time Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you ll lead the end-to-end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast-paced and collaborative team, you ll contribute to strategic sales and marketing activity while delivering a high-quality, compliant service that reflects our commitment to customers, quality, and value for money. If this sounds like you, this could be the perfect role to take your next step in. Salary: £38,850 (plus car allowance of £2,750) per year Contract: Permanent, full-time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office Snapshot of your role Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones Provide exceptional customer service and ensure a positive customer journey at all stages of the process Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes What we re looking for Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data. A full UK driving licence & access to a vehicle is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Interviews will be held in Peterborough shortly after the advert closes on 10 June. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
May 27, 2026
Full time
New Build Sales Officer Salary £38,850 (plus car allowance of £2,750) per year Location Hybrid - Peterborough Permanent, Full Time Be part of helping people find a place to call home. At Amplius, our New Build Sales Officers play a key role in delivering an exceptional customer journey across a diverse and growing portfolio of new homes. From first enquiry to post-handover support, you ll lead the end-to-end sales process for predominantly Shared Ownership homes, helping customers take their next step with confidence. Working within a fast-paced and collaborative team, you ll contribute to strategic sales and marketing activity while delivering a high-quality, compliant service that reflects our commitment to customers, quality, and value for money. If this sounds like you, this could be the perfect role to take your next step in. Salary: £38,850 (plus car allowance of £2,750) per year Contract: Permanent, full-time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office Snapshot of your role Take ownership of customers from qualified enquiry through to legal completion and handover, ensuring continuity and a high-quality customer journey Deliver customer handovers and home demonstrations, supporting understanding of home features, warranties, and aftercare processes Act as a key user of the CRM system, ensuring accurate recording of enquiries, compliance data, and sales milestones Provide exceptional customer service and ensure a positive customer journey at all stages of the process Ensure all sales activity complies with Homes England requirements, Shared Ownership Code, Section 106 obligations, and internal policies, maintaining complete audit-ready sales files Lead on the full sales lifecycle from scheme launch to completion, including preparing homes for market, maintaining low void levels, and supporting off-plan reservations Support sales and marketing activity, including route-to-market decisions, external agent performance, and the use of customer feedback and advocacy Manage sales progression activities including system updates, stakeholder coordination, reporting on KPIs, and supporting continuous improvement across sales processes What we re looking for Proven experience delivering off-plan sales within a development-led programme, with a strong track record in selling Shared Ownership homes from launch through to legal completion Strong understanding of Shared Ownership affordability, eligibility and nomination processes, alongside Section 106 obligations, Homes England requirements and the Capital Funding Guide Experience managing multiple schemes, sales pipelines, marketing activity and budgets in a fast-paced environment, balancing commercial performance with regulatory compliance Strong customer case management, communication and interpersonal skills, with the ability to manage complex conversations and maintain high-quality, accurate sales data. A full UK driving licence & access to a vehicle is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Interviews will be held in Peterborough shortly after the advert closes on 10 June. We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Job Title: Customer Service Officer Type: Temporary (6 weeks +) Location: Bristol Salary: £20 umbrella an hour Hours: 37 hours, 5 days in the office BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis. This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions. Duties: Deliver professional and customer-focused service in line with organisational values and objectives. Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts. Diagnose and raise repair requests, ensuring correct priorities and instructions are issued. Liaise with colleagues and contractors to resolve customer queries effectively. Handle difficult or sensitive situations calmly and professionally. Escalate safeguarding concerns and complex issues where appropriate. Maintain accurate records and update systems with customer information and service requests. Support performance targets including call quality and customer satisfaction measures. Handle confidential and sensitive information in line with GDPR requirements. Requirements: Previous experience working in a customer-focused environment. Strong communication and administrative skills. Experience dealing with customers in challenging or stressful situations. Ability to manage multiple tasks and prioritise workload effectively. Good IT skills including Microsoft Office packages. Ability to remain calm under pressure and provide effective problem solving. Knowledge of GDPR and handling sensitive information. Experience within social housing or repairs services is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Varied and rewarding workload - Inclusive working environment For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
May 27, 2026
Contractor
Job Title: Customer Service Officer Type: Temporary (6 weeks +) Location: Bristol Salary: £20 umbrella an hour Hours: 37 hours, 5 days in the office BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis. This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions. Duties: Deliver professional and customer-focused service in line with organisational values and objectives. Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts. Diagnose and raise repair requests, ensuring correct priorities and instructions are issued. Liaise with colleagues and contractors to resolve customer queries effectively. Handle difficult or sensitive situations calmly and professionally. Escalate safeguarding concerns and complex issues where appropriate. Maintain accurate records and update systems with customer information and service requests. Support performance targets including call quality and customer satisfaction measures. Handle confidential and sensitive information in line with GDPR requirements. Requirements: Previous experience working in a customer-focused environment. Strong communication and administrative skills. Experience dealing with customers in challenging or stressful situations. Ability to manage multiple tasks and prioritise workload effectively. Good IT skills including Microsoft Office packages. Ability to remain calm under pressure and provide effective problem solving. Knowledge of GDPR and handling sensitive information. Experience within social housing or repairs services is desirable. Benefits: - Opportunity to work within a supportive and collaborative team - Training and development opportunities - Varied and rewarding workload - Inclusive working environment For more information, please call Meg Smith on or . To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
Housing Officer £38,746.40 (plus car allowance of £2,750) per year Hybrid - Peterborough Permanent, Full Time At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750) per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office. This role requires travel in and around the Peterborough area. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we re looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 7 June Interviews in Peterborough: 12 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
May 27, 2026
Full time
Housing Officer £38,746.40 (plus car allowance of £2,750) per year Hybrid - Peterborough Permanent, Full Time At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750) per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in our Peterborough office. This role requires travel in and around the Peterborough area. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we re looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 7 June Interviews in Peterborough: 12 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.
May 27, 2026
Full time
Job Title: Director of Finance and Corporate Resources Location: Main Office in Olton (B27 6PF) with some home working Salary: circa £75,000 per annum Job Type: Full time, Permanent Hours per week: 35 hours per week The Trust is entering an exciting new chapter. Formed through the recent merger of two reputable trusts, we are building on over 675 years of charitable history to create a strong, forward looking organisation with a clear and ambitious strategy for the future. With a turnover of around £8 million, the trust delivers a diverse range of housing, care, youth and community services. We are now seeking an exceptional Director of Finance and Corporate Resources to play a pivotal role in shaping our sustainability, governance and growth. About The Role: Reporting to the Chief Executive and working closely with the Board of Trustees, you will provide strategic leadership across finance and corporate services, including financial planning, treasury, risk management, ICT and key support functions. As a member of the Senior Leadership Team, you will help steer the organisation through its post merger phase, ensuring robust governance, financial resilience and value for money, while enabling delivery of our long term vision. Key aspects of the role involve: Executive Leadership, Financial Strategy and Control Governance and Decision Making Treasury Human Resources and People Management ICT Please note that this is not an exhaustive list and a full job description is available to download on our website. About you: Experience: Proven experience at a senior leadership level in a finance environment. Charity and or Housing Association experience is essential. Experience of preparing financial business plans, modelling scenarios and carrying out sensitivity analysis and stress tests. Track record of delivering on a range of other corporate support services such as IT, HR and Governance in addition to financial responsibilities would be an advantage. Experience of developing services to achieve and support strategic organisational objectives. Proven experience of leading teams through change, delivering consistent services with excellent results and maintaining high levels of staff engagement. Experience of managing investment portfolios. Knowledge / Skills and Qualifications: A skilled influencer and negotiator able to communicate effectively with external stakeholders, customers, colleagues and Board members to include report writing and presentations Strong financial reasoning, highly numerate and IT literate Up to date knowledge of all regulatory requirements including: finance, people, IT & governance Knowledge of the Housing Sector and its current issues Proven ability to analyse and solve complex problems Commercial awareness Strategy & policy development Planning and organising Budget management Able to work under pressure to cost and time deadlines Relevant professional financial qualification and equivalent senior finance experience, with a strong understanding of governance and regulatory requirements. Membership of a recognised UK professional body and sector specific knowledge desirable. Other: Able to demonstrate you share the values of the trust. Ability to attend evening meetings and work occasional weekends Commitment to equality and diversity Current, valid UK driving license Entitled to work in UK Undertake any other duties within the spirit of this role as required by the CEO Benefits: Starting on 31 days holiday inclusive of Bank Holidays (increases with service) An annual 'wellbeing' day for all staff Company sick pay Free onsite parking Pension scheme Life Insurance Refer a Friend incentive scheme Funded Blue Light Card membership Wisdom: guide to health and mental wellbeing Health Assured: Employee Assistance Programme inc. access to external support and counselling Bright Exchange: perks and benefits from a range of retailers including well known brands Training opportunities for professional qualifications Equality, Diversity and Inclusion: The Trust is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We particularly encourage applications from under represented groups. Safeguarding: The Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. Appointment will be subject to appropriate safeguarding checks. To apply for this role please click APPLY button to submit a CV. Candidates with previous experience and job titles of; Finance Services Manager, Head of Finance, Chief Financial Officer, Deputy Chief Financial Officer, Finance Manager, Finance Business Partner, Corporate Services Manager, Head of Corporate Services, People Development, Organisational Development, Workforce Engagement Officer Corporate Services Coordinator, Programme Management, Project Management may also be considered for this role.