Vacancy No 5510 Job Title REGIONAL SALES ENGINEER Location: NORTH WEST UK PLEASE NOTE:The ideal candidate will be based within the wider Greater Manchester region, with particular consideration given to those located around South Manchester, Cheshire and nearby surrounding areas. This is a hybrid role, with an expectation of 2 to 3 days per week in the Central Manchester office initially during the onboarding and development period, reducing to 1 day per week once the individual is fully established in the role. Job Description Are you a commercially strong and technically credible HVAC sales professional with a proven ability to generate new business, influence specification and convert complex opportunities into profitable turnover? We are partnered with a highly respected and award-winning UK HVAC solutions business with an outstanding reputation for delivering high-end, technically led heating, cooling and ventilation solutions across the built environment. My client is recognised for its consultative and engineering-led approach to market, offering a broad and high-quality portfolio including chillers, air handling units, heat pumps, comfort cooling and other energy efficient HVAC solutions, supported by strong internal technical, estimating, design and engineering capability. This is an excellent opportunity to join an ambitious and well-established business in a key regional sales role across the North West, taking ownership of a strategically important territory with genuine scope to develop both new and existing relationships across consultants, contractors, FM providers, end users and wider building services stakeholders. This is not a passive account management role. It is a commercially focused, technically led sales position requiring someone who can create demand, build market presence, influence projects early, manage the sales process with confidence and convert opportunities into profitable business. For the right person, this role offers autonomy, visibility, strong internal support and long-term career potential within a highly credible HVAC business. The Company My client is a successful and well-regarded UK HVAC turnkey solutions provider, offering both high-quality products and associated service support with a strong track record, premium technical offering and an enviable market reputation built through professionalism, delivery and engineering expertise. The business supports clients with both off-the-shelf and bespoke applied HVAC solutions and has built lasting relationships across the commercial, industrial and specialist built environment sectors. Their commitment to product quality, project support and customer service has positioned them as a trusted partner within the HVAC and building services market. My client also places real emphasis on the development of its people, offering a strong platform for progression, responsibility and long-term success. The Opportunity Due to continued growth, market expansion and ongoing project success, my client is looking to appoint a high calibre Regional Sales Engineer to drive commercial activity across the North West. Operating in a hybrid capacity across the Central Manchester office, the field and from home as appropriate, you will take responsibility for promoting my client s HVAC product and service offering in a complete turnkey solutions sales capacity. You will be expected to identify opportunities, open doors, develop relationships, influence specifications, support solution development and manage opportunities from initial enquiry through to final negotiation and order placement. You will be backed by an experienced internal team across estimating, design and engineering, but this role requires someone who is comfortable taking ownership of their territory, leading conversations in the market and creating momentum commercially. The Role This is a field-based regional sales role focused on business development, technical solution sales and commercial growth across the North West UK. You will be responsible for promoting my client s full portfolio of applied and bespoke HVAC solutions, along with associated service offerings, across consultant/specifier, contractor, FM, end user and wider building services routes to market. The position will involve a mix of developing new customers and maintaining existing relationships, although the initial emphasis is expected to be weighted more heavily towards new business generation and market development. You will be expected to operate in a proactive, consultative and commercially disciplined manner, managing the full sales process from market engagement and lead generation through to quotation, negotiation and order conversion. Responsibilities Proactively promote my client s off-the-shelf and bespoke HVAC product offering, alongside associated service solutions, across the North West UK Drive business development activity across consultants, specifiers, contractors, FM providers, commercial end users, industrial end users and other relevant stakeholders within the HVAC and building services market Generate and develop sales leads, converting opportunities through a structured and commercially focused sales process Manage opportunities from initial enquiry through to quotation, negotiation and order placement Maintain and grow existing customer relationships while identifying and securing new business opportunities across the region Work closely with internal estimating, design and engineering teams to develop and support technically appropriate solutions Deliver technical and commercial presentations, seminars and customer meetings to strengthen market presence and opportunity creation Evaluate market potential, understand customer requirements and identify areas for strategic growth Provide technical advice and commercial input throughout the sales cycle Produce monthly sales reports, manage pipeline activity and maintain a clear view of territory performance Help formulate and execute targeted sales strategies to maximise revenue, margin and regional market penetration Knowledge, Skills and Experience Required Essential experience and attributes include: Proven experience within the commercial HVAC sector Strong track record in solution sales, applications sales or technically led HVAC sales Good technical understanding of applied HVAC systems, particularly chillers, ideally including exposure to Turbocor, alongside related cooling, heating, air movement and heat pump solutions Demonstrable success in promoting engineered HVAC solutions through consultant/specifier, contractor and end user routes to market Experience generating and converting opportunities in excess of £1m turnover, with strong attention to margin and commercial quality Existing or transferable relationships with consultants, HVAC specifiers, HVAC contractors, FM providers and commercial, industrial or specialist end users across the region Ability to engage with a broad range of stakeholders, both externally and internally, and work collaboratively to develop engineered solutions Strong communication, presentation and negotiation skills High level of self-motivation and ability to operate autonomously with minimal supervision Commercial discipline, professionalism and a strategic approach to territory development Comfortable using Microsoft Office and standard business systems for reporting, presentations and communication Engineering qualification to HND or degree level would be advantageous, but is not essential Leadership or managerial capability would be advantageous, though not essential The Person This role will suit someone who enjoys autonomy, responsibility and the challenge of building commercial success through technical credibility and market presence. You may already be operating in a Regional Sales Engineer, internal sales, technical sales support or applications-based commercial role within HVAC or be in a similar technically led sales environment and ready to step into a broader territory position with greater ownership and visibility. You will be comfortable engaging with consultants, contractors, FM businesses, end users and wider building services stakeholders, and you will know how to navigate specification, technical discussion and commercial negotiation with confidence. You are not someone who waits for opportunities to arrive. You are proactive, organised and commercially sharp, with the drive to open doors, create traction and move projects forward. You take pride in representing technically strong solutions and want to be part of a business where engineering support, quality of delivery and market credibility genuinely back up the sales proposition. You will combine relationship building ability with commercial edge, and you will be motivated not only by revenue generation but by developing a strong reputation in the market and becoming a trusted regional figure for the business. What s in it for you? Strong basic salary up to £50,000 with flexibility for an exceptional individual 12% uncapped commission on GP above £200,000 £440 per month car allowance Pension & Healthcare Mobile and laptop 25 days holiday Genuine long-term career development and progression opportunities . click apply for full job details
May 28, 2026
Full time
Vacancy No 5510 Job Title REGIONAL SALES ENGINEER Location: NORTH WEST UK PLEASE NOTE:The ideal candidate will be based within the wider Greater Manchester region, with particular consideration given to those located around South Manchester, Cheshire and nearby surrounding areas. This is a hybrid role, with an expectation of 2 to 3 days per week in the Central Manchester office initially during the onboarding and development period, reducing to 1 day per week once the individual is fully established in the role. Job Description Are you a commercially strong and technically credible HVAC sales professional with a proven ability to generate new business, influence specification and convert complex opportunities into profitable turnover? We are partnered with a highly respected and award-winning UK HVAC solutions business with an outstanding reputation for delivering high-end, technically led heating, cooling and ventilation solutions across the built environment. My client is recognised for its consultative and engineering-led approach to market, offering a broad and high-quality portfolio including chillers, air handling units, heat pumps, comfort cooling and other energy efficient HVAC solutions, supported by strong internal technical, estimating, design and engineering capability. This is an excellent opportunity to join an ambitious and well-established business in a key regional sales role across the North West, taking ownership of a strategically important territory with genuine scope to develop both new and existing relationships across consultants, contractors, FM providers, end users and wider building services stakeholders. This is not a passive account management role. It is a commercially focused, technically led sales position requiring someone who can create demand, build market presence, influence projects early, manage the sales process with confidence and convert opportunities into profitable business. For the right person, this role offers autonomy, visibility, strong internal support and long-term career potential within a highly credible HVAC business. The Company My client is a successful and well-regarded UK HVAC turnkey solutions provider, offering both high-quality products and associated service support with a strong track record, premium technical offering and an enviable market reputation built through professionalism, delivery and engineering expertise. The business supports clients with both off-the-shelf and bespoke applied HVAC solutions and has built lasting relationships across the commercial, industrial and specialist built environment sectors. Their commitment to product quality, project support and customer service has positioned them as a trusted partner within the HVAC and building services market. My client also places real emphasis on the development of its people, offering a strong platform for progression, responsibility and long-term success. The Opportunity Due to continued growth, market expansion and ongoing project success, my client is looking to appoint a high calibre Regional Sales Engineer to drive commercial activity across the North West. Operating in a hybrid capacity across the Central Manchester office, the field and from home as appropriate, you will take responsibility for promoting my client s HVAC product and service offering in a complete turnkey solutions sales capacity. You will be expected to identify opportunities, open doors, develop relationships, influence specifications, support solution development and manage opportunities from initial enquiry through to final negotiation and order placement. You will be backed by an experienced internal team across estimating, design and engineering, but this role requires someone who is comfortable taking ownership of their territory, leading conversations in the market and creating momentum commercially. The Role This is a field-based regional sales role focused on business development, technical solution sales and commercial growth across the North West UK. You will be responsible for promoting my client s full portfolio of applied and bespoke HVAC solutions, along with associated service offerings, across consultant/specifier, contractor, FM, end user and wider building services routes to market. The position will involve a mix of developing new customers and maintaining existing relationships, although the initial emphasis is expected to be weighted more heavily towards new business generation and market development. You will be expected to operate in a proactive, consultative and commercially disciplined manner, managing the full sales process from market engagement and lead generation through to quotation, negotiation and order conversion. Responsibilities Proactively promote my client s off-the-shelf and bespoke HVAC product offering, alongside associated service solutions, across the North West UK Drive business development activity across consultants, specifiers, contractors, FM providers, commercial end users, industrial end users and other relevant stakeholders within the HVAC and building services market Generate and develop sales leads, converting opportunities through a structured and commercially focused sales process Manage opportunities from initial enquiry through to quotation, negotiation and order placement Maintain and grow existing customer relationships while identifying and securing new business opportunities across the region Work closely with internal estimating, design and engineering teams to develop and support technically appropriate solutions Deliver technical and commercial presentations, seminars and customer meetings to strengthen market presence and opportunity creation Evaluate market potential, understand customer requirements and identify areas for strategic growth Provide technical advice and commercial input throughout the sales cycle Produce monthly sales reports, manage pipeline activity and maintain a clear view of territory performance Help formulate and execute targeted sales strategies to maximise revenue, margin and regional market penetration Knowledge, Skills and Experience Required Essential experience and attributes include: Proven experience within the commercial HVAC sector Strong track record in solution sales, applications sales or technically led HVAC sales Good technical understanding of applied HVAC systems, particularly chillers, ideally including exposure to Turbocor, alongside related cooling, heating, air movement and heat pump solutions Demonstrable success in promoting engineered HVAC solutions through consultant/specifier, contractor and end user routes to market Experience generating and converting opportunities in excess of £1m turnover, with strong attention to margin and commercial quality Existing or transferable relationships with consultants, HVAC specifiers, HVAC contractors, FM providers and commercial, industrial or specialist end users across the region Ability to engage with a broad range of stakeholders, both externally and internally, and work collaboratively to develop engineered solutions Strong communication, presentation and negotiation skills High level of self-motivation and ability to operate autonomously with minimal supervision Commercial discipline, professionalism and a strategic approach to territory development Comfortable using Microsoft Office and standard business systems for reporting, presentations and communication Engineering qualification to HND or degree level would be advantageous, but is not essential Leadership or managerial capability would be advantageous, though not essential The Person This role will suit someone who enjoys autonomy, responsibility and the challenge of building commercial success through technical credibility and market presence. You may already be operating in a Regional Sales Engineer, internal sales, technical sales support or applications-based commercial role within HVAC or be in a similar technically led sales environment and ready to step into a broader territory position with greater ownership and visibility. You will be comfortable engaging with consultants, contractors, FM businesses, end users and wider building services stakeholders, and you will know how to navigate specification, technical discussion and commercial negotiation with confidence. You are not someone who waits for opportunities to arrive. You are proactive, organised and commercially sharp, with the drive to open doors, create traction and move projects forward. You take pride in representing technically strong solutions and want to be part of a business where engineering support, quality of delivery and market credibility genuinely back up the sales proposition. You will combine relationship building ability with commercial edge, and you will be motivated not only by revenue generation but by developing a strong reputation in the market and becoming a trusted regional figure for the business. What s in it for you? Strong basic salary up to £50,000 with flexibility for an exceptional individual 12% uncapped commission on GP above £200,000 £440 per month car allowance Pension & Healthcare Mobile and laptop 25 days holiday Genuine long-term career development and progression opportunities . click apply for full job details
French Speaking HR and Payroll Coordinator Manchester Monday to Friday - On-Site Between £35,000 to £36,000 My client, who is a leading global manufacturing business, is looking for an HR and Payroll Coordinator to join their team. The Role: This role will play a key part in ensuring the smooth running of UK payroll operations while also providing occasional support to the French payroll function during periods of annual leave of absence. The successful candidate will work closely with HR leadership and operational teams within a fast-paced manufacturing environment. Responsibilities: Payroll Administration Support and coordinate monthly UK payroll activities ensuring accuracy and timely processing Maintain payroll records including starters, leavers, salary changes, pensions, overtime, absences, and benefits Work closely with payroll providers and internal stakeholders to resolve payroll queries Assist with payroll reporting and payroll-related audits Provide support to the French payroll operation when required, including holiday cover assistance Ensure payroll processes remain compliant with relevant legislation and company policies Support payroll process improvements and efficiencies HR Administration & Coordination Prepare contracts, offer letters, onboarding documentation, and employee correspondence Maintain accurate HR records and employee files in line with GDPR requirements Support onboarding and induction activities for new employees Assist with absence management administration and HR reporting Support recruitment coordination activities where required Act as a first point of contact for employee HR and payroll queries Assist HR leadership with administrative and operational HR projects Process Improvement Review existing HR and payroll processes and identify areas for improvement Help implement new procedures and more efficient ways of working Support standardisation and documentation of HR/payroll processes across sites Contribute to continuous improvement initiatives within the HR function Candidate Specification Essential Experience & Skills Previous experience in a HR & Payroll Coordinator, HR Administrator, Payroll Coordinator, or similar role Strong UK payroll experience with a good understanding of payroll processes and legislation Experience using ADP payroll systems Fluent or professional working proficiency in French Previous experience working within a manufacturing or industrial environment Strong organisational and administrative skills with high attention to detail Ability to manage confidential information with professionalism and discretion Strong communication and interpersonal skills Comfortable working in a fast-paced operational environment Good IT skills including Microsoft Office and Excel Desirable Experience supporting multi-country payroll activities Experience implementing or improving HR/payroll processes Exposure to HR systems and time & attendance platforms Personal Attributes Proactive and solution-oriented Reliable and highly organised Able to prioritise effectively and meet deadlines Team player with a collaborative approach Calm under pressure with a flexible attitude Continuous improvement mindset Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
May 28, 2026
Full time
French Speaking HR and Payroll Coordinator Manchester Monday to Friday - On-Site Between £35,000 to £36,000 My client, who is a leading global manufacturing business, is looking for an HR and Payroll Coordinator to join their team. The Role: This role will play a key part in ensuring the smooth running of UK payroll operations while also providing occasional support to the French payroll function during periods of annual leave of absence. The successful candidate will work closely with HR leadership and operational teams within a fast-paced manufacturing environment. Responsibilities: Payroll Administration Support and coordinate monthly UK payroll activities ensuring accuracy and timely processing Maintain payroll records including starters, leavers, salary changes, pensions, overtime, absences, and benefits Work closely with payroll providers and internal stakeholders to resolve payroll queries Assist with payroll reporting and payroll-related audits Provide support to the French payroll operation when required, including holiday cover assistance Ensure payroll processes remain compliant with relevant legislation and company policies Support payroll process improvements and efficiencies HR Administration & Coordination Prepare contracts, offer letters, onboarding documentation, and employee correspondence Maintain accurate HR records and employee files in line with GDPR requirements Support onboarding and induction activities for new employees Assist with absence management administration and HR reporting Support recruitment coordination activities where required Act as a first point of contact for employee HR and payroll queries Assist HR leadership with administrative and operational HR projects Process Improvement Review existing HR and payroll processes and identify areas for improvement Help implement new procedures and more efficient ways of working Support standardisation and documentation of HR/payroll processes across sites Contribute to continuous improvement initiatives within the HR function Candidate Specification Essential Experience & Skills Previous experience in a HR & Payroll Coordinator, HR Administrator, Payroll Coordinator, or similar role Strong UK payroll experience with a good understanding of payroll processes and legislation Experience using ADP payroll systems Fluent or professional working proficiency in French Previous experience working within a manufacturing or industrial environment Strong organisational and administrative skills with high attention to detail Ability to manage confidential information with professionalism and discretion Strong communication and interpersonal skills Comfortable working in a fast-paced operational environment Good IT skills including Microsoft Office and Excel Desirable Experience supporting multi-country payroll activities Experience implementing or improving HR/payroll processes Exposure to HR systems and time & attendance platforms Personal Attributes Proactive and solution-oriented Reliable and highly organised Able to prioritise effectively and meet deadlines Team player with a collaborative approach Calm under pressure with a flexible attitude Continuous improvement mindset Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website(url removed) and follow us on LinkedIn. Manh INDWIN Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
May 28, 2026
Contractor
Contract Senior Infrastructure Engineer (Azure / Intune / Windows 365 / Exchange) Location Berkshire 1 or 2 days a week, rest remote : Contract Duration: 4-6 months initially, will be extended. Rate: 425 day rate,IN scope of IR35 Start Date: ASAP Client will wait for the right person. Overview: We are seeking a Contract Senior Infrastructure Engineer to join our leading clients Infrastructure Operations (OPS) team, supporting a hybrid environment across on-premises and Azure platforms. This role is focused on strengthening Azure and modern workplace capability, particularly across Intune and Windows 365, while also supporting Exchange Online, Exchange On-Prem, and core infrastructure services. This is not a traditional infrastructure role, so strong hands-on cloud and modern workplace experience is essential. Role Focus: Strengthen team capability in Azure and modern workplace technologies, particularly Intune and Windows 365. Support and maintain Exchange Online and Exchange On-Prem environments. Contribute to infrastructure modernisation and cloud migration activities across the Operations team. Provide 3rd line support across core infrastructure and Microsoft 365 platforms. Work across operational support and project delivery in a fast-paced OPS environment. Key Requirements: Strong hands-on experience with Azure infrastructure, including IaaS, networking, and identity. Strong hands-on experience with Microsoft Intune / Endpoint Manager. Strong hands-on experience with Windows 365 (Cloud PC). Strong hands-on experience with Exchange Online and Exchange On-Prem. Experience administering Microsoft 365 services. Strong PowerShell scripting capability. Good understanding of corporate security principles and best practices. Solid background in Windows Server administration. Solid background in Active Directory and Entra ID. Experience working in a fast-paced OPS environment spanning 3rd line support and project work. Understanding of infrastructure lifecycle management and end-of-life planning. Ability to support Microsoft 365 infrastructure and services. Willingness to attend data centre sites as required; car access is needed. Additional / Desirable Skills: VMware administration and support. Cisco networking fundamentals. Okta and SSO authentication. Infrastructure as Code, including Terraform. DevOps and automation practices. Role-Based Access Control (RBAC). Networking and firewall technologies. Why Join? This contract opportunity offers the chance to play a key role in strengthening the client's cloud and modern workplace capability within the Infrastructure Operations team. You will work across business-critical platforms, support ongoing modernisation, and contribute directly to the evolution of a hybrid infrastructure estate. For more information, please send your CV to (url removed) Services advertised are those of an employment business.
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
May 28, 2026
Full time
An exciting opportunity has arisen for a Client Success Manager to join a fast-evolving technology business during a period of continued growth and transformation. This is a fantastic opportunity for an ambitious and technically-minded individual ready to step into a broader leadership role. Combining people management, client engagement and operational oversight, this position will play a key role in driving service performance and supporting the continued growth of the business. The successful candidate will act as the bridge between clients, technical teams and internal stakeholders - ensuring a high standard of support delivery while developing and mentoring a small team. Joining a business where visibility and collaboration are key, this role is well suited to someone who enjoys building relationships and leading from the front. Monday to Friday, 9:00am - 5:30pm hours with hybrid working available (approx. 1 day per week in the office). Salary is offered between £38,000 - £40,000 DOE. The Company This specialist technology business delivers software and support solutions to professional services clients across the UK. Operating within a niche and highly client-focused sector, they work closely with organisations to support business-critical systems and platforms. With continued growth underway, the business offers a collaborative and supportive environment where individuals are encouraged to take ownership, contribute ideas and grow alongside the organisation. Benefits 25 days holiday + bank holidays Additional birthday day off Medicash plan Company sick pay scheme Pension scheme Free onsite parking Flexible approach to working hours where required Genuine progression opportunities within a growing business The Day to Day Managing the day-to-day delivery of technical support services to clients on a bespoke software product solution. Acting as the key operational contact for client accounts post-implementation. Assuring client SLAs are achieved through oversight of team workload and allocation Leading, coaching, developing and supporting a small support team, driving performance and development. Prioritising and overseeing incoming support issues and escalations. Liaising with software providers and technical teams to troubleshoot and resolve issues. Building relationships with client stakeholders and maintaining high levels of service. Supporting onboarding and transition activities following project implementations. Monitoring service performance, reporting and operational processes. Driving improvements across support delivery, documentation and ways of working. Collaborating with engineering and leadership teams to support wider business growth and service development. You Will Have / Be Experience within a service delivery, service desk, technical support or IT operations environment. Previous experience managing or mentoring team members, or the ambition and capability to step into a leadership role. Experience within managed services, software support or technology environments would be highly advantageous. Exposure to platforms such as Microsoft Azure, service management tools or ITIL-aligned environments would also be beneficial. Strong client-facing communication skills and relationship-building abilities. Technical understanding of Microsoft environments, cloud platforms and IT infrastructure. Ability to confidently prioritise workload and manage escalations. Commercial awareness and a solutions-focused mindset. Strong organisational skills with attention to detail. Comfortable working in a fast-paced, evolving environment. How to Apply To hear more details about this opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days of submitting your CV, please assume you have been unsuccessful on this occasion. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Technical Consultant About Verelogic IT Solutions Verelogic IT Solutions is a leading provider of IT services and products, delivering innovative, tailored solutions to organisations of all sizes. Our expertise spans managed IT services, cloud computing, cybersecurity, and more-helping clients stay secure, resilient, and at the forefront of technology. We take a customer-focused approach and build trusted, long-term partnerships that support measurable business outcomes. Role Overview We are seeking a Technical Consultant to join Verelogic IT Solutions. The successful candidate will play a key role in delivering a range of client projects, from discovery through to implementation, while supporting the ongoing delivery of services to our customers. Key Responsibilities: Collaborate with the IT Solutions team to deliver client projects, including infrastructure assessments, solution design, and implementation. Support requirements gathering and technical discovery workshops, translating business needs into clear technical deliverables. Design, configure, and implement solutions across on-premises and cloud environments in line with agreed architecture and best practice. Provide technical troubleshooting and root-cause analysis, escalating and coordinating with internal teams and third-party vendors as required. Produce high-quality technical documentation, including designs, implementation plans, runbooks, and handover materials. Communicate progress, risks, and dependencies clearly to stakeholders, contributing to project plans and status reporting. Apply security-first principles and relevant standards, ensuring solutions are compliant, resilient, and aligned with client policies. Contribute to continuous improvement by sharing knowledge, developing reusable assets, and supporting junior team members where appropriate. Qualifications/Skills: A minimum of 2 years' experience in backend engineering, AI automation, or complex systems integration Strong proficiency in Python and/or JavaScript Experience developing internal tools or developer platforms Strong data-handling capability, including SQL, data structures, and ETL concepts Excellent attention to detail, with the ability to provide clear, concise technical feedback on complex system behaviour Proven experience in a client-facing technical role, with the ability to explain complex concepts to non-technical stakeholders Strong troubleshooting skills across Windows Server and desktop environments; Linux experience is an advantage Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, routing and switching) Experience with Microsoft 365 and cloud services (e.g., Azure, Entra ID/Azure AD, Intune, Exchange Online, SharePoint) Familiarity with automation and tooling such as PowerShell, Azure DevOps/Git, and monitoring/management platforms Ability to manage workload across multiple projects, prioritising effectively and working to agreed timelines and budgets Understanding of IT service management and change control practices (ITIL knowledge desirable) Relevant certifications are desirable (e.g., Microsoft Azure/M365, CompTIA Network+/Security+, Cisco, ITIL) Benefits: Opportunity to apply your technical expertise within a dynamic, innovative team. The ability to make a meaningful impact on client success by supporting the achievement of business objectives. A supportive, collaborative culture that encourages continuous learning and professional development. A competitive salary package.
May 28, 2026
Full time
Technical Consultant About Verelogic IT Solutions Verelogic IT Solutions is a leading provider of IT services and products, delivering innovative, tailored solutions to organisations of all sizes. Our expertise spans managed IT services, cloud computing, cybersecurity, and more-helping clients stay secure, resilient, and at the forefront of technology. We take a customer-focused approach and build trusted, long-term partnerships that support measurable business outcomes. Role Overview We are seeking a Technical Consultant to join Verelogic IT Solutions. The successful candidate will play a key role in delivering a range of client projects, from discovery through to implementation, while supporting the ongoing delivery of services to our customers. Key Responsibilities: Collaborate with the IT Solutions team to deliver client projects, including infrastructure assessments, solution design, and implementation. Support requirements gathering and technical discovery workshops, translating business needs into clear technical deliverables. Design, configure, and implement solutions across on-premises and cloud environments in line with agreed architecture and best practice. Provide technical troubleshooting and root-cause analysis, escalating and coordinating with internal teams and third-party vendors as required. Produce high-quality technical documentation, including designs, implementation plans, runbooks, and handover materials. Communicate progress, risks, and dependencies clearly to stakeholders, contributing to project plans and status reporting. Apply security-first principles and relevant standards, ensuring solutions are compliant, resilient, and aligned with client policies. Contribute to continuous improvement by sharing knowledge, developing reusable assets, and supporting junior team members where appropriate. Qualifications/Skills: A minimum of 2 years' experience in backend engineering, AI automation, or complex systems integration Strong proficiency in Python and/or JavaScript Experience developing internal tools or developer platforms Strong data-handling capability, including SQL, data structures, and ETL concepts Excellent attention to detail, with the ability to provide clear, concise technical feedback on complex system behaviour Proven experience in a client-facing technical role, with the ability to explain complex concepts to non-technical stakeholders Strong troubleshooting skills across Windows Server and desktop environments; Linux experience is an advantage Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, routing and switching) Experience with Microsoft 365 and cloud services (e.g., Azure, Entra ID/Azure AD, Intune, Exchange Online, SharePoint) Familiarity with automation and tooling such as PowerShell, Azure DevOps/Git, and monitoring/management platforms Ability to manage workload across multiple projects, prioritising effectively and working to agreed timelines and budgets Understanding of IT service management and change control practices (ITIL knowledge desirable) Relevant certifications are desirable (e.g., Microsoft Azure/M365, CompTIA Network+/Security+, Cisco, ITIL) Benefits: Opportunity to apply your technical expertise within a dynamic, innovative team. The ability to make a meaningful impact on client success by supporting the achievement of business objectives. A supportive, collaborative culture that encourages continuous learning and professional development. A competitive salary package.
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
May 28, 2026
Full time
2nd Line Support Engineer Stoke-on-Trent Techstack: Windows Servers, Microsoft Windows, Networking, (TCP/IP,DNS, DHCP,VPN, Firewalls) Intune, Microsoft Azure, ServiceNow, Jira Services. Our client is looking for a talented 2nd Line Support Engineer to join a busy and rapidly growing Service Desk team. This is an exciting opportunity to play a key role in supporting live services while acting as an escalation point for more complex technical issues. The Role As a 2nd Line Support Engineer, you ll be responsible for delivering hands-on technical support across a broad range of environments. You ll troubleshoot and resolve incidents across hardware, software, networking, and cloud platforms, while also supporting 1st Line Engineers to ensure consistently high service standards. You ll be involved in: Resolving escalated technical issues across infrastructure and end-user environments Monitoring systems and maintaining service availability Patch management and system updates Supporting new services transitioning into live operations Collaborating with vendors and third-party providers for issue resolution Contributing to high-security projects in a fast-paced environment This would be a great fit for someone with an IT Support background, especially if they have experience with networking or patch management, and Intune. Comfortable working across cloud environments with Microsoft Azure. There is an early and late shift pattern that comes with this role. Our client is going from strength to strength; there will be lots of opportunities for progression and development as the business continues to grow. Due to the nature of the projects and sector our client operates in, the successful candidate will have to obtain SC clearance and eventually must be willing to obtain SC clearance. For more info, please get in touch.
IT Infrastructure Consultant - 40,000/ 50,000 - Scunthorpe (With Client Site Travel) Principal IT are working with an award-winning UK technology provider that delivers a range of business technology solutions including IT support, accounting software, and EPOS systems. With multiple offices across the UK and a strong reputation for delivering reliable technology solutions to businesses, the organisation is continuing to grow and is now looking to recruit an IT Infrastructure Consultant to join their Professional Services team. The Role As an IT Infrastructure Consultant, you will play a key role in designing and delivering reliable infrastructure solutions for customers. This is a hands-on technical role focused on implementing server and infrastructure environments that are secure, stable, and easy for customers to manage. You will work within established implementation frameworks to deploy Windows Server, virtualisation, networking, and backup solutions, helping organisations adopt new technology with minimal disruption to their operations. Projects typically range from 10-25 days in duration, and you will work closely with customers to ensure successful delivery and a smooth transition into ongoing support. Key Responsibilities Infrastructure Solution Design & Delivery Design and implement server and infrastructure solutions aligned to technical standards and best practices. Deliver deployments across Microsoft Windows Server and core infrastructure platforms. Implement virtualisation, networking, and backup solutions. Deliver multiple infrastructure projects simultaneously while maintaining quality and timelines. Produce clear and accurate technical documentation for each implementation. Client Engagement Work closely with customers to understand technical and operational requirements. Translate technical requirements into practical infrastructure solutions. Provide guidance and training to customer IT teams following implementation. Communicate technical information clearly to both technical and non-technical stakeholders. Project Delivery & Quality Assurance Ensure smooth handovers from project delivery into service support teams. Conduct post-implementation reviews to ensure successful outcomes. Maintain high standards of customer satisfaction and solution stability. Continuous Improvement Provide feedback to improve internal infrastructure standards and delivery frameworks. Identify opportunities to simplify and enhance infrastructure designs. Support mentoring of junior consultants within the team. Key Responsibilities (Day to Day) Deliver infrastructure projects on time and within scope Work with IT Project Managers to plan and manage project delivery Provide clear updates to both customers and internal stakeholders Produce high-quality documentation and handover materials Present technical updates to both technical teams and senior stakeholders Contribute to improving infrastructure solutions and internal processes Experience & Skills Essential 2+ years' experience in infrastructure, server, or technical consultancy roles Experience delivering server and infrastructure implementations Strong organisation and project delivery skills Excellent communication and stakeholder management skills A customer-focused and solution-driven approach Technical Experience Microsoft Windows Server environments Virtualisation platforms Networking infrastructure Backup and disaster recovery solutions Technical troubleshooting and infrastructure support Desirable Certifications Microsoft Windows Server certifications CompTIA A+ or Network+ Benefits Salary of 40,000 - 45,000 35-hour working week 36 days holiday (28 days + bank holidays) Business mileage reimbursed during probation (up to 45p per mile) Company vehicle or car allowance after successful probation Pension scheme Electric car scheme and bike to work scheme Enhanced maternity and paternity benefits Ongoing training and development plans Free lunches and regular staff events On-site parking Supportive and collaborative working environment If you are an experienced Infrastructure Engineer or Technical Consultant looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
May 27, 2026
Full time
IT Infrastructure Consultant - 40,000/ 50,000 - Scunthorpe (With Client Site Travel) Principal IT are working with an award-winning UK technology provider that delivers a range of business technology solutions including IT support, accounting software, and EPOS systems. With multiple offices across the UK and a strong reputation for delivering reliable technology solutions to businesses, the organisation is continuing to grow and is now looking to recruit an IT Infrastructure Consultant to join their Professional Services team. The Role As an IT Infrastructure Consultant, you will play a key role in designing and delivering reliable infrastructure solutions for customers. This is a hands-on technical role focused on implementing server and infrastructure environments that are secure, stable, and easy for customers to manage. You will work within established implementation frameworks to deploy Windows Server, virtualisation, networking, and backup solutions, helping organisations adopt new technology with minimal disruption to their operations. Projects typically range from 10-25 days in duration, and you will work closely with customers to ensure successful delivery and a smooth transition into ongoing support. Key Responsibilities Infrastructure Solution Design & Delivery Design and implement server and infrastructure solutions aligned to technical standards and best practices. Deliver deployments across Microsoft Windows Server and core infrastructure platforms. Implement virtualisation, networking, and backup solutions. Deliver multiple infrastructure projects simultaneously while maintaining quality and timelines. Produce clear and accurate technical documentation for each implementation. Client Engagement Work closely with customers to understand technical and operational requirements. Translate technical requirements into practical infrastructure solutions. Provide guidance and training to customer IT teams following implementation. Communicate technical information clearly to both technical and non-technical stakeholders. Project Delivery & Quality Assurance Ensure smooth handovers from project delivery into service support teams. Conduct post-implementation reviews to ensure successful outcomes. Maintain high standards of customer satisfaction and solution stability. Continuous Improvement Provide feedback to improve internal infrastructure standards and delivery frameworks. Identify opportunities to simplify and enhance infrastructure designs. Support mentoring of junior consultants within the team. Key Responsibilities (Day to Day) Deliver infrastructure projects on time and within scope Work with IT Project Managers to plan and manage project delivery Provide clear updates to both customers and internal stakeholders Produce high-quality documentation and handover materials Present technical updates to both technical teams and senior stakeholders Contribute to improving infrastructure solutions and internal processes Experience & Skills Essential 2+ years' experience in infrastructure, server, or technical consultancy roles Experience delivering server and infrastructure implementations Strong organisation and project delivery skills Excellent communication and stakeholder management skills A customer-focused and solution-driven approach Technical Experience Microsoft Windows Server environments Virtualisation platforms Networking infrastructure Backup and disaster recovery solutions Technical troubleshooting and infrastructure support Desirable Certifications Microsoft Windows Server certifications CompTIA A+ or Network+ Benefits Salary of 40,000 - 45,000 35-hour working week 36 days holiday (28 days + bank holidays) Business mileage reimbursed during probation (up to 45p per mile) Company vehicle or car allowance after successful probation Pension scheme Electric car scheme and bike to work scheme Enhanced maternity and paternity benefits Ongoing training and development plans Free lunches and regular staff events On-site parking Supportive and collaborative working environment If you are an experienced Infrastructure Engineer or Technical Consultant looking to step into a delivery-focused role with strong career development opportunities, we would love to hear from you. INDGH
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
May 27, 2026
Full time
Role Mission To support customer outcomes by making deep, hands-on Microsoft centric expertise available to customers and internal teams across hybrid identity, security and endpoint management. This includes Windows Active Directory and integration with Microsoft Entra ID, unified security operations with Microsoft Defender XDR and Microsoft Sentinel, and modern endpoint and device management with Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr), providing practical guidance, design assurance and implementation support where needed. Objectives & Key Results Deliver consulting-grade architecture assurance and outcomes for customers Provide high quality architecture reviews and design assurance for complex customer opportunities and deliveries, highlighting risks, trade-offs and pragmatic options Produce clear customer-facing technical outputs (e.g., current-state assessments, target-state architectures, and phased roadmaps) that accelerate decision-making Improve consistency and reduce avoidable rework for customers by using repeatable patterns, checklists and standards aligned to Claranet ways of working. Essential Roles & Responsibilities Technical Leadership & Delivery Serve as a senior technical expert within the Office of the CTO, providing hands-on technical depth and assurance in support of the UK CTO Provide hands-on technical contribution and specialist support across Microsoft identity, security, endpoint and cloud platforms drawing on broader networking and architecture skills where customer engagements require it Behavioural Competencies Organisational & Behavioural Fit Technological Curiosity: Naturally curious, proactively explores how new and existing technologies work, experiments safely, and shares what they learn Hands-On Mindset: Enjoys being on the keyboard solving technical challenges Customer Engagement: Exceptional presence and clarity when engaging with customers Influence Without Authority: Guides teams through expertise and collaboration, not hierarchy Clear Communicator: Able to articulate complex problems simply and confidently Calm & Composed: Operates effectively in high-pressure or ambiguous situations Ownership & Accountability: Takes responsibility for delivering high-quality outcomes Continuous Improvement: Always seeking ways to enhance technical and engineering quality, security and efficiency Travel: Ability to travel to different sites and locations on a weekly basis Critical Competencies Technical Competencies (Essential) Strong architectural capability across Microsoft Azure and core Microsoft cloud services Proficiency in security technologies, frameworks, and secure architecture patterns (including Microsoft Defender XDR and Microsoft Sentinel) Strong expertise in Windows Active Directory and hybrid identity integration with Microsoft Entra ID Experience with modern endpoint and device management and configuration management, including Microsoft Intune and Microsoft Configuration Manager (SCCM/ConfigMgr) Hands-on capability in automation, IaC, CI/CD, scripting and platform engineering Comfortable using AI tools to achieve outcomes (e.g., accelerating analysis, troubleshooting, automation and documentation) with appropriate security and data-handling practices Critical Competencies Technical Competencies (Desirable) Experience with distributed systems or modern application architectures Exposure to data engineering, observability platforms or edge networking Please note: You will be required to have been resident in the UK for five years prior to application and to hold or be prepared to undergo UK Non-Police Personnel Vetting (NPPV) and/or a Security Check (SC) clearance as part of this role.
SharePoint Engineer Inside IR35 / 3 days per week onsite We are recruiting for a SharePoint Engineer to join our client, supporting and evolving a global estate of critical platforms across SQL Server, SharePoint, Azure, and web infrastructure. This is a key role combining hands-on engineering, platform ownership, and technical leadership, ensuring our systems remain secure, resilient, and high-performing while helping drive modernisation and continuous improvement. Responsibilities Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure Provide 3rd line technical support for critical business systems Monitor, optimise, and maintain platform performance and uptime Support and enhance Azure services, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) Hands on experience delivering and supporting SharePoint solutions in enterprise environments Exposure to both on premises and cloud based (Microsoft 365) SharePoint platforms Day to day SharePoint administration in production environments General understanding of SharePoint's dependency on SQL Server Ensure global availability, scalability, and disaster recovery capability Lead platform upgrades, code releases, and deployments Maintain and improve web and SharePoint environments globally Drive automation and DevOps best practices In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
May 27, 2026
Contractor
SharePoint Engineer Inside IR35 / 3 days per week onsite We are recruiting for a SharePoint Engineer to join our client, supporting and evolving a global estate of critical platforms across SQL Server, SharePoint, Azure, and web infrastructure. This is a key role combining hands-on engineering, platform ownership, and technical leadership, ensuring our systems remain secure, resilient, and high-performing while helping drive modernisation and continuous improvement. Responsibilities Manage and support SQL Server, SharePoint, Azure Cloud Services, and web infrastructure Provide 3rd line technical support for critical business systems Monitor, optimise, and maintain platform performance and uptime Support and enhance Azure services, Single Sign-On (SSO), and Multi-Factor Authentication (MFA) Hands on experience delivering and supporting SharePoint solutions in enterprise environments Exposure to both on premises and cloud based (Microsoft 365) SharePoint platforms Day to day SharePoint administration in production environments General understanding of SharePoint's dependency on SQL Server Ensure global availability, scalability, and disaster recovery capability Lead platform upgrades, code releases, and deployments Maintain and improve web and SharePoint environments globally Drive automation and DevOps best practices In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position. DGH Recruitment Limited acts as both an Employment Agency and Employment Business
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi-Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem-solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD-102 or AZ-900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
May 27, 2026
Full time
Spectrum IT Recruitment is supporting a fast-growing technology business in their search for an IT Support Engineer to join a highly collaborative internal technology team. Hybrid remote - 2 days per week on site This is an excellent opportunity for someone who wants to move beyond traditional IT support and play a key role in improving operational efficiency, automation, and the overall employee technology experience across the business. You'll work closely with teams across Engineering, Information Security, HR and Finance, helping to deliver a modern, scalable and highly reliable IT environment. The role would suit someone who enjoys solving problems properly, automating repetitive processes, and taking ownership of technical improvements from concept through to delivery. Key Responsibilities Automation & Process Improvement Identify opportunities to automate manual IT processes and operational tasks Develop and maintain scripts using PowerShell, Python or similar technologies Produce and maintain technical documentation, SOPs and user guides Continuously improve workflows and operational efficiency Endpoint & Infrastructure Support Provide 1st / 2nd line support to internal users both remotely and onsite Manage and resolve support tickets within agreed SLAs Configure and maintain laptops, desktops, mobile devices, printers and AV equipment Support Windows and macOS environments including patching, upgrades and software deployment Monitor endpoint compliance, system stability and backup integrity Identity & Access Management Manage joiners, movers and leavers processes across IT systems and hardware Administer user accounts, permissions and group memberships within identity platforms Support MFA enrolment and access governance processes Deliver IT onboarding and induction sessions for new employees Maintain accurate asset management records Microsoft 365 & SaaS Administration Support and administer Microsoft 365 services including Teams, SharePoint, OneDrive and Exchange Assist with SaaS platform administration and integrations Support identity providers, SSO and access management tooling Incident & Project Support Assist with incident response, troubleshooting and root cause analysis Work collaboratively across internal teams and third-party suppliers Support IT projects and contribute towards successful delivery timelines Escalate high-impact or business-critical risks proactively Skills & Experience Required Essential 1-3 years' experience within IT Support or IT Operations Strong Windows and macOS administration experience Experience supporting Microsoft 365 environments Knowledge of endpoint management platforms such as Intune or Jamf Good understanding of networking fundamentals including TCP/IP, DNS, DHCP and Wi-Fi Experience managing user lifecycle processes within an identity platform Strong troubleshooting and problem-solving skills Excellent communication and organisational skills Desirable PowerShell or Python scripting experience Experience with ITSM platforms such as Jira Service Management, ServiceNow or Freshservice Understanding of SSO, MFA and RBAC principles Exposure to Azure and/or AWS environments Relevant certifications including CompTIA A+, MD-102 or AZ-900 Experience supporting Apple hardware in enterprise environments Understanding of security best practice, patching and compliance processes Benefits Hybrid working environment Modern office and collaborative culture Ongoing training and development opportunities Exposure to modern cloud and SaaS technologies Opportunity to influence and improve IT operations at scale This is a fantastic opportunity for an ambitious IT professional looking to take ownership, broaden their technical exposure and join a business where technology is seen as a key enabler for growth. Please get in touch for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
May 27, 2026
Full time
Overview Hybrid with 2 days in our Stansted office. We are looking for an expert to lead the way in the innovation of the data analysis tools, automation and infrastructure within our Microsoft technology stack for our Award-Winning Accident Repair Network. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal and we are often looking to cutting edge solutions to achieve this. The candidate will be reporting into our Platform Manager and working with our Systems Architect and Product Team to not only lead in the development of automation and Power Platform solutions for our business but also to support our bespoke award-winning IT system; as such this role is fundamental to our growth and success. Responsibilities As a Senior Azure Cloud Engineer, you will support and enable the Microsoft Technology Stack through IT Change, troubleshoot IT Problems, following ITIL v4 guidelines in this cutting edge and highly secure environment. You will support our technical environment, which includes Microsoft technologies, Meraki networking, SaaS solutions (including our own bespoke workshop management system) with much of the access managed by Single Sign-on (SSO). You will be passionate about technology and understand business systems and solutions. Work with the Systems Architect to design, implement, and maintain solutions within our Microsoft Technical Stack. Work with stakeholders to devise improvements to their teams' processes with Power Platforms and automation. Assist with IT Change and Problem Management following ITIL v4 guidelines, using advanced troubleshooting and problem-solving skills and working closely with internal colleagues and external suppliers in resolving issues promptly. Support IT governance, ensuring security best practises and disaster recovery plans are followed and raise concerns, risks and cyber incidents to the IT leadership team. Maintain detailed documentation for system configuration, procedures and troubleshooting and work with the Helpdesk team to remove blockers to resolve incidents and process service requests. Provide guidance and support to the wider IT team on infrastructure design and build and provide information regarding system/device performance and error logs. Must be able to commute to the Stansted office as this role is hybrid 2 days a week in the office. Be innovative in exploring new technologies that can help develop skills and competencies in the business and for individuals. What do I need to know? Cloud Platform Engineering Be able to design, implement and maintain Azure infrastructure across compute, storage, networking, and identity services. Be able to manage and maintain secure, scalable, and highly available cloud platforms aligned to the Azure Well-Architected Framework. Know how to implement and maintain Azure landing zones, subscriptions, and management groups. Security, Governance & Resilience Ensure platforms comply with security, compliance, and governance standards (e.g. RBAC, Key Vault, network security, logging). Apply best practices for cost control, monitoring, and operational resilience. Be able to support DR, backup, and business continuity designs across Azure workloads. Collaboration & Architecture Work closely with solution architect, product team, and security teams to align cloud solutions with business needs. Provide input into Technical Design Authority, Change Steering Groups, architecture reviews, and project delivery. Produce and maintain clear technical documentation. Qualifications Strong hands-on experience with Microsoft Azure, including: Azure Virtual Networks, VMs, Storage, Azure AD. PaaS services (App Services, Functions, Logic Apps, SQL, etc.). Monitoring and logging (Azure Monitor, Log Analytics). Scripting skills using PowerShell, Azure CLI, Bash, or Python. Good understanding of networking, security, and identity in cloud environments. Minimum three years' experience in a similar role. Experience of working within the ITIL v4 or 5 frameworks. Relevant Apprenticeship or higher education. Any of the following qualifications would be advantageous: Microsoft Azure Administrator Associate AZ-104 Microsoft Azure Developer Associate AZ-204 Microsoft Azure Network Engineer Associate AZ-700 Microsoft Azure Solutions Architect Expert AZ-305 Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
We re partnering with a fast-growing, award-winning, technically-led business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . They are now looking to hire a DevOps Engineer to join their Platform Engineering team at an exciting stage of growth, as they scale a key internal product beyond MVP. This is a fantastic opportunity for an engineer with solid foundations in DevOps who is keen to further develop their skills while working alongside experienced professionals in a collaborative setting. Salary: £50,000 £63,000 + extensive benefits package + bonus Working Pattern: Hybrid. Flexible split between office and home. Based from Northeast offices, with suitable locations including Durham, Hartlepool, Newcastle, Middlesbrough, Peterlee, Sunderland and surrounding areas. The Role This is a hands-on position where you ll contribute to the design, build, and maintenance of secure, scalable, and cost-effective cloud infrastructure. You ll work closely with a multidisciplinary Agile team, playing an active role in modern DevOps practices and tooling. Key Responsibilities Collaborate on the design of secure, scalable, and highly available, cost-optimised cloud infrastructure Implement technologies using Infrastructure-as-Code Monitor and manage systems for availability and performance Support Agile delivery through Scrum and Kanban, contributing to team rituals and processes What We re Looking For Developing and deploying via Infrastructure-as-Code, with proficiency in Terraform, YAML and ARM templates Creation, monitoring and management of cloud artefacts in Microsoft Azure, using the Cloud Adoption Framework (CAF) via Azure DevOps Ability to build and manage services deployed into Kubernetes, including container configuration and Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you re looking to progress your DevOps career within a collaborative, forward-thinking engineering team, this is an excellent opportunity to make a real impact.
May 27, 2026
Full time
We re partnering with a fast-growing, award-winning, technically-led business that is transforming how organisations across the UK manage their utility services. With a strong focus on sustainability, innovation, and simplifying the customer experience, this company offers a genuinely modern, supportive, and forward-thinking environment, where the Technology team plays a key role in driving growth . They are now looking to hire a DevOps Engineer to join their Platform Engineering team at an exciting stage of growth, as they scale a key internal product beyond MVP. This is a fantastic opportunity for an engineer with solid foundations in DevOps who is keen to further develop their skills while working alongside experienced professionals in a collaborative setting. Salary: £50,000 £63,000 + extensive benefits package + bonus Working Pattern: Hybrid. Flexible split between office and home. Based from Northeast offices, with suitable locations including Durham, Hartlepool, Newcastle, Middlesbrough, Peterlee, Sunderland and surrounding areas. The Role This is a hands-on position where you ll contribute to the design, build, and maintenance of secure, scalable, and cost-effective cloud infrastructure. You ll work closely with a multidisciplinary Agile team, playing an active role in modern DevOps practices and tooling. Key Responsibilities Collaborate on the design of secure, scalable, and highly available, cost-optimised cloud infrastructure Implement technologies using Infrastructure-as-Code Monitor and manage systems for availability and performance Support Agile delivery through Scrum and Kanban, contributing to team rituals and processes What We re Looking For Developing and deploying via Infrastructure-as-Code, with proficiency in Terraform, YAML and ARM templates Creation, monitoring and management of cloud artefacts in Microsoft Azure, using the Cloud Adoption Framework (CAF) via Azure DevOps Ability to build and manage services deployed into Kubernetes, including container configuration and Helm charts Desirable (but not essential) Using AI to enhance productivity, such as code generation or coding assistance Code written in C#/.NET Experience with scripting tools such as PowerShell, Bash, Python, or Bicep Understanding of observability platforms If you re looking to progress your DevOps career within a collaborative, forward-thinking engineering team, this is an excellent opportunity to make a real impact.
IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Service Desk Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Service Desk Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
May 27, 2026
Contractor
IT Service Desk Analyst Abingdon - Onsite (1 day remote) 3 Month Temp Contract £150 - £175 per day: MARS has partnered a leading specialist consultancy firm to hire in a temp IT Service Desk Analyst on a 3-month temp contract. The Temporary IT Service Desk Analyst role is often the first point of contact for IT across the business. Customer service is key to this role and the Temporary IT Service Desk Analyst will need to seek to fully understand the needs of the customer and have a real desire to help them get to a successful conclusion. The IT Service Desk Analyst will need to be a high calibre individual, with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the impressive culture. You'll have previous experience in a similar IT Service Desk or 1st Line IT Support role or can demonstrate a passion for supporting customers through technology. Our client is looking for an IT Service Desk Analyst with the following skills: An understanding of user account management within a Microsoft environment. An understanding of Office 365 Administration. Experience in or awareness of ITIL. Experience in or awareness of supporting the employee lifecycle (Starters, Movers, Leavers) within an IT environment. Experience in or awareness of Incident/Ticket Logging Systems (ITSM) platforms (FreshService, ServiceNow, etc). Experience in or awareness of supporting cloud technologies. Experience in or awareness of mobile device technologies Microsoft Certifications such as MS-900/AZ-900/AI-900/SC-900. This is an onsite role with a potential 1-day per week work from home. The working hours are either, 8am-4:30pm, 8:30am-5pm, or 9am-5:30pm. If you're an IT Service Desk Analyst looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
May 27, 2026
Full time
About Us We are part of International Airlines Group (IAG), one of the world's leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale. Purpose of the role We are hiring a AI Engineering Product Manager for our Multi-Tech Agentic Engineering team to lead the technical direction, engineering discipline and delivery velocity of IAG's next generation of agentic AI products. This is a hands-on senior technical leadership role. You must have real experience leading teams that build production-grade AI agents, not just theoretical experiments or hackathon projects. You will be the technical authority across agent frameworks, orchestration patterns, memory design and guardrails. You will report to the Group Head of Technology and work within the product oversight of the Group Head of Cognitive Automation. You will shape how we build, scale and operate a multi-vendor agent ecosystem across OpenAI, Anthropic, Microsoft Azure, LangGraph, AutoGen and other emerging frameworks. You will also lead in a matrix environment, working across multiple airlines, central teams, external partners and offshore/nearshore engineering units. You must be comfortable directing both internal engineering teams and partner-led delivery teams, maintaining consistent quality and velocity across all. Your responsibilities What You Will Lead Technical Ownership Set the technical strategy for IAG's agentic architecture, including orchestration patterns, tool integration, memory, evaluation and runtime governance. Create and drive adoption of reusable agent components that accelerate delivery across all operating companies. Make sound architecture decisions on model selection, GraphRAG, RAG optimisation, LangGraph patterns and model cost modelling. Agentic Engineering Leadership Lead and mentor a small multi-disciplinary technical team building enterprise-grade AI agents integrated with complex airline systems, working across London and Barcelona Drive a culture of excellence by developing talent, managing performance rigorously and shaping a team that delivers at elite level Provide engineering leadership across internal teams and external technology partners, ensuring consistency of standards and delivery quality. Establish technical best practices for OpenAI, Anthropic, Azure OpenAI, LangGraph, AutoGen and other agent frameworks. Implement strong engineering discipline, including observability, safety, automated evaluation, behavioural testing and continuous improvement. Matrix and Partner Leadership Operate effectively in a matrix environment spanning Group, OpCos, cloud, data and security teams. Coordinate and influence multiple delivery streams to ensure alignment, technical coherence and consistent engineering standards. Manage and guide external partners, ensuring work meets IAG's quality, cost and velocity expectations. Platform and Architecture Leadership Shape the Group's lightweight GenAI abstraction layer, enabling fast, predictable and secure route-to-live. Own agile technical governance with auditable decisions, clear architecture documentation and rapid escalation of risks. Maintain a sharp external radar on AI evolution and benchmark vendor capabilities, reliability and cost. Product and Delivery Impact Work with product leads to ensure technical designs deliver genuine, measurable EBIT impact. Identify quick-start approaches that left-shift value during discovery. Build a developer experience that encourages rapid adoption of AI components across the Group. Stakeholder Influence Build strong relationships across all airlines and influence at CDIO-1 level. Represent the AI engineering strategy to the Group CTO, CDAO, CISO and cloud/data platform leaders. Support Group-wide AI upskilling through contributions to the AI Academy curriculum. Your skills, experience and qualifications Qualifications, Experience and Qualities 15+ years of engineering leadership with proven experience delivering complex software systems at scale. Direct experience architecting and delivering production AI agents with measurable business impact. Deep technical command of the OpenAI ecosystem, including model orchestration, tool calling, evaluation and runtime optimisation. Strong experience with Anthropic, Azure OpenAI and at least one other agent framework such as LangGraph or AutoGen. Proven ability to lead both internal engineering teams and external partner teams to consistent, high-quality outcomes. Strong track record operating in a matrix environment, influencing without direct authority and aligning diverse stakeholders. Demonstrated ability to integrate LLM-based agents with enterprise systems, APIs, RPA, orchestration platforms and internal tools. Strong grounding in DevSecOps, cloud-native architecture, observability and CI/CD. Ability to translate complex technical considerations into simple, concise narratives for senior executives. Evidence of succeeding in fast-paced, ambiguous, high-stakes environments. Ability to travel internally (within Europe) on a weekly basis, where required, to work with the team and stakeholders. Nice-to-haves Airline or travel industry experience. Experience building reusable platform components adopted across multiple business units. Experience with model hosting, fine-tuning, distillation or model evaluation frameworks. Experience with globally distributed teams and multi-vendor delivery ecosystems. You are likely a great fit if you Thrive at the intersection of architecture, engineering craft and delivery. Cut through fog quickly and favour practical, high-value solutions. Stay ahead of AI evolution and separate hype from substance instantly. Inspire and challenge senior engineers while maintaining strong engineering discipline. Communicate with clarity, confidence and zero waffle. What we offer The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension and performance bonuses. We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation Support background check tracking and onboarding readiness to ensure timely placement of contingent staff Maintain workforce allocation systems and ensure data accuracy for reporting and planning purposes Data & Systems Governance Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity Support system hygiene initiatives to ensure accurate organizational mapping and reporting accuracy Financial Management Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing Support monthly accruals and expense reconciliation processes Assist in maintaining budget alignment across workforce and operational spend categories Program & Operational Support Partner with leadership on execution of key operational initiatives and governance programs Support remediation efforts related to audit findings and regulatory requirements Assist in workforce planning and organizational design initiatives Contribute to divisional reporting, dashboards, and management presentations Communications & Stakeholder Management Collaborate with multiple stakeholders across engineering, business, and operations teams Support internal communications and coordination across global teams Build strong working relationships with senior stakeholders and cross-functional partners Basic Qualifications 2-3 years of experience in financial services or a similarly analytical, data-driven environment Strong stakeholder management and interpersonal skills Excellent written and verbal communication abilities High attention to detail with strong organizational discipline Ability to manage multiple time-sensitive deliverables simultaneously Strong analytical and critical thinking skills with sound judgment Advanced proficiency in Microsoft Office (Excel and PowerPoint essential) Demonstrated ability to follow through on tasks from initiation to completion Collaborative mindset with the ability to work across diverse teams Self-starter with a proactive, results-oriented approach Preferred Qualifications Exposure to financial services products, operations, or technology environments Experience in business operations, technology strategy, or management consulting Familiarity with workforce management or vendor management systems Experience with project tracking tools such as JIRA Understanding of automated testing tools or quality assurance frameworks is a plus Additional Information This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.
May 27, 2026
Seasonal
Overview We are seeking an Analyst to join a Chief of Staff team supporting a global Data Engineering function within a leading financial services organization. The team is responsible for enabling secure, scalable, and high-quality data access across the firm to support business decision-making, regulatory compliance, and advanced analytics. Data Engineering operates as part of the Core Engineering division, acting as the central platform for data publishing, governance, and consumption. The group partners closely with internal business units, technology teams, and external regulatory stakeholders to ensure data integrity, consistency, and accessibility across the enterprise. The Chief of Staff team plays a critical operational and strategic support role, working directly with senior leadership to drive execution across workforce management, governance, financial oversight, and internal communications. Key Responsibilities Workforce & Vendor Management Manage end-to-end onboarding and offboarding of employees and contingent workers through enterprise vendor management systems, ensuring compliance and operational efficiency Oversee contingent workforce governance, including approvals, staffing alignment, and budget tracking Coordinate internal and cross-departmental transfers of contingent workers to support optimal resource allocation Support background check tracking and onboarding readiness to ensure timely placement of contingent staff Maintain workforce allocation systems and ensure data accuracy for reporting and planning purposes Data & Systems Governance Maintain and perform regular quality checks on organizational hierarchy and reporting structures within internal systems Oversee parallel workforce and hierarchy management tools to ensure data consistency and integrity Support system hygiene initiatives to ensure accurate organizational mapping and reporting accuracy Financial Management Manage vendor invoicing and contingent workforce time tracking to ensure accurate billing and payment processing Support monthly accruals and expense reconciliation processes Assist in maintaining budget alignment across workforce and operational spend categories Program & Operational Support Partner with leadership on execution of key operational initiatives and governance programs Support remediation efforts related to audit findings and regulatory requirements Assist in workforce planning and organizational design initiatives Contribute to divisional reporting, dashboards, and management presentations Communications & Stakeholder Management Collaborate with multiple stakeholders across engineering, business, and operations teams Support internal communications and coordination across global teams Build strong working relationships with senior stakeholders and cross-functional partners Basic Qualifications 2-3 years of experience in financial services or a similarly analytical, data-driven environment Strong stakeholder management and interpersonal skills Excellent written and verbal communication abilities High attention to detail with strong organizational discipline Ability to manage multiple time-sensitive deliverables simultaneously Strong analytical and critical thinking skills with sound judgment Advanced proficiency in Microsoft Office (Excel and PowerPoint essential) Demonstrated ability to follow through on tasks from initiation to completion Collaborative mindset with the ability to work across diverse teams Self-starter with a proactive, results-oriented approach Preferred Qualifications Exposure to financial services products, operations, or technology environments Experience in business operations, technology strategy, or management consulting Familiarity with workforce management or vendor management systems Experience with project tracking tools such as JIRA Understanding of automated testing tools or quality assurance frameworks is a plus Additional Information This role is part of a high-impact Chief of Staff function supporting Data Engineering leadership. It requires strong operational discipline, structured thinking, and the ability to thrive in a fast-paced, regulated environment with competing priorities.
Have you got great customer service skills and an eye for detail? Do you enjoy working in a busy environment and taking ownership for tasks? Then this could be the role for you? Here at GXO, we are currently recruiting for a Central Planning Clerk (6 month FTC) to join our Branston team, supporting our customer, B&Q . In this role, you will work closely with colleagues to deliver an exceptional level of service to our customers, ensuring all enquiries are handled efficiently and professionally. If you thrive in a fast-paced environment, have strong communication skills, and enjoy helping others, we'd love to hear from you. This is a full-time, permanent position, working any 5 from 7 shifts between 8:00-16:00, 10:00-18:00 & 13:00-21:00. Pay, benefits and more: We're looking to offer a salary of £25,061.40 (plus a 25% unsocial allowance for weekends and after 20:00 ) , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Deliver high-quality service by working collaboratively with team members and sharing knowledge and expertise Handle all incoming customer calls in line with SLA requirements, ensuring prompt and appropriate responses Manage customer incident calls and emails from initial contact through to resolution Maintain accurate and up-to-date records, including designated spreadsheets and documentation. Rebook customer orders and provide updates via phone or text message Follow all operational procedures, reporting any incidents of non-compliance as required What you need to succeed at GXO: Previous customer service experience or NVQ Level 3 in Customer Service Strong communication skills, both written and verbal, with the ability to work in a busy environment A committed team player who is well organised and takes ownership of tasks High attention to detail with confident IT skills, including Microsoft Office Educated to GCSE level or equivalent We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
May 27, 2026
Full time
Have you got great customer service skills and an eye for detail? Do you enjoy working in a busy environment and taking ownership for tasks? Then this could be the role for you? Here at GXO, we are currently recruiting for a Central Planning Clerk (6 month FTC) to join our Branston team, supporting our customer, B&Q . In this role, you will work closely with colleagues to deliver an exceptional level of service to our customers, ensuring all enquiries are handled efficiently and professionally. If you thrive in a fast-paced environment, have strong communication skills, and enjoy helping others, we'd love to hear from you. This is a full-time, permanent position, working any 5 from 7 shifts between 8:00-16:00, 10:00-18:00 & 13:00-21:00. Pay, benefits and more: We're looking to offer a salary of £25,061.40 (plus a 25% unsocial allowance for weekends and after 20:00 ) , and 25 days annual leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, life assurance and access to our benefits platform, including retail discounts. What you'll do on a typical day: Deliver high-quality service by working collaboratively with team members and sharing knowledge and expertise Handle all incoming customer calls in line with SLA requirements, ensuring prompt and appropriate responses Manage customer incident calls and emails from initial contact through to resolution Maintain accurate and up-to-date records, including designated spreadsheets and documentation. Rebook customer orders and provide updates via phone or text message Follow all operational procedures, reporting any incidents of non-compliance as required What you need to succeed at GXO: Previous customer service experience or NVQ Level 3 in Customer Service Strong communication skills, both written and verbal, with the ability to work in a busy environment A committed team player who is well organised and takes ownership of tasks High attention to detail with confident IT skills, including Microsoft Office Educated to GCSE level or equivalent We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement
JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key Responsibilities for the IT Helpdesk role: Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution. Supporting clients on-site with strong service focus. Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online. Administering and maintaining Intune for device management, policies, and compliance. Assisting with Azure-based work, including identity, security, and platform administration. Contributing to cyber security improvements and maintaining good security hygiene across systems. Person specification for the IT Helpdesk role: 1-2 years minimum IT experience in IT support or IT engineering. Solid knowledge of Microsoft 365, including SharePoint and Teams. Understanding of cyber security fundamentals and modern workplace best practice. Confident communicator who remains calm under pressure and delivers excellent service. Someone curious, motivated and willing to learn new technologies. Comfortable working in a dog-friendly office. Company Benefits for the IT Helpdesk role: 20 days annual leave plus bank holidays, rising with service to 25 days plus BH A mapped-out career path and super career progression Pension Hybrid (1 day from home) after qualifying period Company socials/outings Free parking onsite This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
May 26, 2026
Full time
JRRL are seeking a capable and proactive IT helpdesk to join a growing technical team. This role suits someone with solid experience across Microsoft 365 who can take ownership of issues, support users with confidence and contribute to ongoing modern workplace projects. Key Responsibilities for the IT Helpdesk role: Providing hands-on support across hardware, software, and Microsoft 365 environments. Managing tickets end-to-end, ensuring clear communication and thorough resolution. Supporting clients on-site with strong service focus. Working across Microsoft 365 services including SharePoint, Teams, OneDrive, and Exchange Online. Administering and maintaining Intune for device management, policies, and compliance. Assisting with Azure-based work, including identity, security, and platform administration. Contributing to cyber security improvements and maintaining good security hygiene across systems. Person specification for the IT Helpdesk role: 1-2 years minimum IT experience in IT support or IT engineering. Solid knowledge of Microsoft 365, including SharePoint and Teams. Understanding of cyber security fundamentals and modern workplace best practice. Confident communicator who remains calm under pressure and delivers excellent service. Someone curious, motivated and willing to learn new technologies. Comfortable working in a dog-friendly office. Company Benefits for the IT Helpdesk role: 20 days annual leave plus bank holidays, rising with service to 25 days plus BH A mapped-out career path and super career progression Pension Hybrid (1 day from home) after qualifying period Company socials/outings Free parking onsite This is a permanent, full-time position offering a fantastic opportunity to develop your skills and grow within a supportive team. The lower end of the salary is for someone with less experience and the higher end will be for someone who fits all the criteria.
Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations: Design and implement integrations with corporate services, including Entra ID/Active Directory and SSO (SAML, OIDC, OAuth). Collaborate with Stakeholders: Understand functional requirements and translate them into practical technical designs. Ensure Monitoring: Integrate applications with internal monitoring and support processes before go-live. SSO Support: Implement and support SSO integrations via Entra ID, managing app registrations and troubleshooting. Apply Security Controls: Enforce organizational standards, including Conditional Access, MFA, and secure account management. Support Security Assurance: Assist in architecture reviews, supplier security assessments, and remediation actions. Operational Artefacts: Produce and maintain support models, runbooks, and onboarding checklists. Technical Escalation Point: Act as a go-to for complex incidents related to authentication and access. Collaboration Across Teams: Work with platform teams to deliver cohesive solutions. Continuous Improvement: Identify and propose enhancements for integration and operational processes. Essential Skills & Experience: Strong experience with Microsoft Entra ID (Azure AD), including SSO and app registrations. Proficiency in Conditional Access/MFA design and operational troubleshooting. Understanding of identity governance concepts (RBAC, least privilege). Expertise in integrating SaaS platforms within regulated environments. Exceptional troubleshooting skills across authentication flows and related technologies. Nice-to-Have (Highly Desirable): Experience with Cisco Spaces or similar platforms. Familiarity with workplace analytics and data governance. Knowledge of Microsoft 365 services and integration points. Basic scripting/automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next level and contribute to a leading financial institution, we want to hear from you! Apply now and become a key player in shaping the future of Workplace Technology! Our client is committed to diversity and inclusion and encourages applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
May 26, 2026
Contractor
Job Advertisement: M365 Identity & Integration Engineer Location: Leeds, 2 days per week in the office, Working Pattern: Via Umbrella Company Contract Length: 6 months Are you ready to embark on an exciting journey with a leading financial institution? Our client is seeking a talented M365 Identity & Integration Engineer to join their dynamic team! If you are passionate about technology and enjoy tackling challenges, this is the opportunity for you! Role Overview: As the M365 Identity & Integration Engineer, you will play a crucial role in the technical integration and ongoing operation of applications across the Workplace Technology portfolio. Your hands-on expertise will ensure that new and existing applications align with identity, security, governance, and operational processes. Get ready to collaborate with various teams, including Microsoft 365, Cyber Security, and Service Operations, to deliver secure and supportable solutions! Key Responsibilities: Lead Application Integration: Oversee the technical onboarding of applications from design to BAU support. Secure Integrations: Design and implement integrations with corporate services, including Entra ID/Active Directory and SSO (SAML, OIDC, OAuth). Collaborate with Stakeholders: Understand functional requirements and translate them into practical technical designs. Ensure Monitoring: Integrate applications with internal monitoring and support processes before go-live. SSO Support: Implement and support SSO integrations via Entra ID, managing app registrations and troubleshooting. Apply Security Controls: Enforce organizational standards, including Conditional Access, MFA, and secure account management. Support Security Assurance: Assist in architecture reviews, supplier security assessments, and remediation actions. Operational Artefacts: Produce and maintain support models, runbooks, and onboarding checklists. Technical Escalation Point: Act as a go-to for complex incidents related to authentication and access. Collaboration Across Teams: Work with platform teams to deliver cohesive solutions. Continuous Improvement: Identify and propose enhancements for integration and operational processes. Essential Skills & Experience: Strong experience with Microsoft Entra ID (Azure AD), including SSO and app registrations. Proficiency in Conditional Access/MFA design and operational troubleshooting. Understanding of identity governance concepts (RBAC, least privilege). Expertise in integrating SaaS platforms within regulated environments. Exceptional troubleshooting skills across authentication flows and related technologies. Nice-to-Have (Highly Desirable): Experience with Cisco Spaces or similar platforms. Familiarity with workplace analytics and data governance. Knowledge of Microsoft 365 services and integration points. Basic scripting/automation skills (PowerShell preferred). Desirable Qualifications: Relevant industry certifications (e.g., Microsoft Identity/Security/Azure fundamentals). ITIL v4 Foundation or equivalent service management certification. Experience with security frameworks like ISO27001 or Cyber Essentials Plus. If you're ready to take your career to the next level and contribute to a leading financial institution, we want to hear from you! Apply now and become a key player in shaping the future of Workplace Technology! Our client is committed to diversity and inclusion and encourages applications from all qualified candidates. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
May 26, 2026
Full time
Run our helpdesk. Own the relationships. Build something that lasts. Impact It Global Ltd Home-based (UK, South East preferred) with occasional London travel Salary: £38,000 £45,000 per annum (progression tied to performance milestones) Type: Full-time, permanent (PAYE) Holiday: 30 days + your birthday off Hours: 8 00, Monday to Friday You ll own the helpdesk. Not just work on it. We re a London-based technology consultancy that serves regulated firms and growing businesses. Our clients trust us to keep their technology running, their data protected, and their teams productive. That trust is built on one thing: the quality of the people who pick up the phone when something goes wrong. We re looking for a 3rd Line Helpdesk Engineer who wants to own a function, not just fill a seat. You ll be the primary point of contact for approximately 35 clients and 300 endpoints. You ll self-dispatch from an AI-triaged queue, manage your own diary, communicate directly with clients, and resolve tickets from L1 through L3. No one will be standing over your shoulder telling you what to do next. But you will have a clear structure, defined KPIs, and a Service Delivery Manager who provides support and overflow when you need it. This isn t a chaotic startup where the goalposts move every week. It s a structured environment where quality, reliability, and clear communication are what matter most. What you ll actually be doing You ll run the helpdesk day-to-day. Tickets arrive in the queue already triaged and routed by our AI bot, but the human ownership of the queue (what to work on, when, and in what order) sits with you. That means scheduling your own workload in ConnectWise, resolving tickets (approximately 20 per day, mostly at L2 level), and keeping clients informed throughout. When a user can t print, when a mailbox is full, when a server needs attention, you re the person who fixes it and closes the loop. Beyond ticket resolution, you ll build and maintain SOPs and technical documentation so that the knowledge doesn t live only in your head. You ll communicate directly with clients, setting expectations and providing updates without being asked. And you ll work alongside our Account Manager and Service Delivery Manager to make sure clients feel looked after at every touchpoint. If you re someone who takes pride in doing things properly, documenting as you go, and leaving systems better than you found them, you ll fit here. What we need from you Non-negotiables: You ll need to be comfortable working across the following from day one: Microsoft 365 administration including Azure/Entra ID, Exchange Online, SharePoint, Teams, Intune, Conditional Access, and Microsoft Defender. Windows Server and Hyper-V virtualisation, plus NAS solutions (Synology and similar). Networking fundamentals: firewalls, VPNs, switches, DNS records, and DHCP. Backup, archiving, and disaster recovery tooling, including Barracuda services (Archiving, Email Gateway Defense, Cloud to Cloud backups). Working knowledge across Apple, Google, and Linux environments. You ll also need experience with ConnectWise (or comparable PSA), RMM tooling (e.g. NinjaRMM, ScreenConnect), and documentation platforms. Beyond the technical, we need someone who communicates clearly and promptly, in writing as well as verbally. Strong email and ticket-update communication is just as important as being able to talk to a client on the phone. If you re the kind of person who updates the ticket before anyone has to chase you, and who calls the client back when you said you would, we ll get along well. Experience: 3+ years working at L3 level within a Managed IT Service Provider. You should have handled your own ticket queue before and be comfortable self-managing your workload without supervision. What we re not looking for We should be upfront about this: if you prefer to wait for tickets to be assigned to you, if you find documentation tedious, or if client communication feels like a chore rather than a core part of the job, this isn t the right role. We ve learned the hard way what happens when someone technically capable doesn t communicate well or manage their own time. We d rather find the right person than rush to fill the seat. What s in it for you £38,000 £45,000 depending on experience, with salary progression tied to performance milestones at 6 and 12 months. 30 days holiday + your birthday off. That s well above statutory, and we mean it. Home-based with all necessary equipment provided. We expect 1-3 trips to London per month for client site visits and device setups, with travel expenses reimbursed. We re open to candidates anywhere in the UK, but the South East works best for same-day device shipping logistics. A clear career path. As our client base grows, this role is expected to evolve into a Helpdesk Lead position with team management responsibilities. We re building something, and the right person will grow with us. A structured, supportive environment. You ll report to our Service Delivery Manager, who is technical, experienced, and available. You won t be left to figure things out alone, but you will be trusted to run your function. Quarterly performance reviews so you always know where you stand and what good looks like. About Impact It We ve been supporting regulated firms and growing businesses across London since 2014. We re not a faceless MSP churning through break-fix tickets. We re a consultancy that partners with our clients to turn technology from a cost into a strategic asset. Our team is small, close-knit, and values doing things properly over doing things quickly. We believe great IT support is built on clear communication, thorough documentation, and people who care about getting it right. If that resonates with you, we d like to hear from you. How to apply Apply with your CV. No cover letter required, but if you want to tell us briefly why this role appeals to you, we ll read it. We re hiring one engineer for this role and we re moving promptly. We respect your time: our process is structured but not drawn out, and we ll keep you informed at every stage.
IT Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is seeking an IT Engineer with a strong focus on network infrastructure and connectivity to play a key role in maintaining and enhancing their IT environment. This position will take ownership of network performance, availability, and security, while also supporting wider IT systems and contributing to ongoing digital transformation initiatives. You'll work closely with internal teams to ensure robust, scalable network solutions that underpin bespoke software platforms and business operations. Main duties and responsibilities: Deliver high-quality IT and network support, ensuring reliable connectivity and performance across the organisation Take ownership of network infrastructure, including configuration, monitoring, troubleshooting, and optimisation of switches, firewalls, and wireless networks Manage and support core networking technologies and services, including VLANs, VPNs, routing, and network security protocols Provide support across key systems: Active Directory, Server Management (Windows & Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, vSphere), Backups (Veeam), Documentation (Confluence), and Synology DSM Work with Microsoft 365 and maintain strong knowledge of Windows operating systems Support network device installation and management, including switches, firewalls, routers, and associated hardware Assist with general software deployment, patching, and integration within a networked environment Maintain and improve the configuration, performance, and ongoing usability of interconnected systems and hardware Assist in monitoring network security, identifying vulnerabilities, and helping prevent potential threats and attack vectors The following skills and experience will be beneficial for this role: Experience providing hands on technical support around networking Experience with maintaining servers and firewalls as well as working with CISCO Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
May 26, 2026
Full time
IT Engineer Wrexham - 5 days a week on-site 35,000 + bonus Our client in Wrexham is seeking an IT Engineer with a strong focus on network infrastructure and connectivity to play a key role in maintaining and enhancing their IT environment. This position will take ownership of network performance, availability, and security, while also supporting wider IT systems and contributing to ongoing digital transformation initiatives. You'll work closely with internal teams to ensure robust, scalable network solutions that underpin bespoke software platforms and business operations. Main duties and responsibilities: Deliver high-quality IT and network support, ensuring reliable connectivity and performance across the organisation Take ownership of network infrastructure, including configuration, monitoring, troubleshooting, and optimisation of switches, firewalls, and wireless networks Manage and support core networking technologies and services, including VLANs, VPNs, routing, and network security protocols Provide support across key systems: Active Directory, Server Management (Windows & Ubuntu), SQL (SQL Server & MySQL), Virtual Machines (VMware, vSphere), Backups (Veeam), Documentation (Confluence), and Synology DSM Work with Microsoft 365 and maintain strong knowledge of Windows operating systems Support network device installation and management, including switches, firewalls, routers, and associated hardware Assist with general software deployment, patching, and integration within a networked environment Maintain and improve the configuration, performance, and ongoing usability of interconnected systems and hardware Assist in monitoring network security, identifying vulnerabilities, and helping prevent potential threats and attack vectors The following skills and experience will be beneficial for this role: Experience providing hands on technical support around networking Experience with maintaining servers and firewalls as well as working with CISCO Passion for IT and the prevention of security threats and attack vectors Understanding of basic IT security principles Strong communication on all levels, including complex IT issues in simple terms Some of the benefits that come with this role: 20 days annual leave + bank holidays 19-21 non-working Fridays offered per year Annual company bonus Subsidised Onsite Restaurant Employer pension contributions 50% discount health plan membership, dental, medal treatment, private/GP consultants / health assessments, prescription charges my wellbeing, hospital cover, new child payment
