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housing officer
Fawkes & Reece London
Resident Liaison Officer
Fawkes & Reece London Wirral, Merseyside
6 MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED We're Hiring: Resident Liaison Officer Location: Wirral (Bebington, Bromborough, Pensby, Heswall) Sectors: Social Housing Project Types: Retro-fit scheme Pay rate: 27-30k per year salary (dependant on salary) Duration: 6 month temp-to-perm We are hiring for a temp-to-perm Resident Liaison Officer for our client. Work will be in the Wirral within the same area. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP! Duties of the ResidentLiaison Officer include: Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction Pay rate/info: 27-30k salary once perm Paid weekly every Friday How to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed).
May 28, 2026
Full time
6 MONTH TEMP TO PERM OPPORTUNITY - PREVIOUS RLO EXPERIENCE REQUIRED We're Hiring: Resident Liaison Officer Location: Wirral (Bebington, Bromborough, Pensby, Heswall) Sectors: Social Housing Project Types: Retro-fit scheme Pay rate: 27-30k per year salary (dependant on salary) Duration: 6 month temp-to-perm We are hiring for a temp-to-perm Resident Liaison Officer for our client. Work will be in the Wirral within the same area. Previous experience as an RLO is preferred. The company is a retrofit decarbonisation construction company. Fuel expenses are paid and salary is dependant on experience. This is starting ASAP! Duties of the ResidentLiaison Officer include: Pre-entry visits and company inductions Collect tenancy agreement/approval forms Visiting tenants in their homes to advise them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that tenant may have Contacting neighbourhood housing associations and establishing working relations with them Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates Attending and chairing tenant forum meetings to advise tenants of works being carried out Monitor customer complaints and resolve any potential issues Monitor customer satisfaction Pay rate/info: 27-30k salary once perm Paid weekly every Friday How to apply: Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed).
Hiring Wizard
S106 Officer
Hiring Wizard Ely, Cambridgeshire
Are you looking to lead on developer contributions and S106 agreements? The District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. The District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at The District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
May 28, 2026
Full time
Are you looking to lead on developer contributions and S106 agreements? The District Council has an exciting S106 Officer opportunity! Location: Ely, CB7 Salary: £33,699 - £38,220 per annum plus benefits Job Type: Full Time, Permanent Closing Date: Sunday 31 May 2026 About Us: East Cambridgeshire boasts excellent transport links, stunning countryside, vibrant markets, and welcoming communities and it one of the UK's happiest and healthiest places to live. The District Council takes pride in its innovative approach to delivering sustainable and economically driven services that benefit residents, stakeholders, and the environment. S106 Officer - The Role: An exciting opportunity has arisen to join our Infrastructure and Strategic Housing team at The District Council as a S106 Officer on a permanent basis. If you are a customer focused, professional, team-oriented individual with excellent organisational skills, then we would like to hear from you. S106 Officer - Key Responsibilities: - Provide advice to colleagues and applicants on S106 obligations, planning applications and heads of terms - Negotiate S106 Agreements on behalf of the Council with applicants, planning and legal officers - Lead the administration, monitoring and enforcement of S106 processes, including database management and reconciliation - Monitor implementation of developments on site to ensure compliance with financial and non-financial obligations - Develop and write performance and financial reports and assist with audits for committees and finance teams - Work closely with finance colleagues on collection and spending of S106 contributions - Maintain up-to-date knowledge of relevant legislation and proactively recommend revised procedures S106 Officer - You: - 5 GCSEs or equivalent including English and Maths (grade C or grade 4 above), plus Business Administration qualification or equivalent experience - Experience in Development Management and management of S106 Agreements with knowledge of developer contributions, CIL and S106 - Advanced knowledge of Microsoft Office, Excel and Access with proven ability to collate, query and analyse data - Ability to communicate technical information clearly both verbally and in writing to diverse stakeholders - Methodical approach with high levels of accuracy and excellent organisational skills - Strong interpersonal skills and ability to manage multiple deadlines and competing priorities Benefits: - We do offer hybrid working arrangements, the minimum expectation for this role is to be present in the office at least 3 days per week. - Childcare scheme in approved cases - Training and development opportunities - Occupational health programme - Holiday and sickness scheme entitlements Closing date for completed applications is: Sunday 31 May 2026 The selection process will be held on: 11 and 12 June 2026 To submit your CV for this exciting S106 Officer opportunity, click Apply today!
Opus People Solutions Ltd
Heating Engineer
Opus People Solutions Ltd Desborough, Northamptonshire
Heating Engineer - Contract Opportunity Location: Various sites (travel required) Contract: 3 month rolling contract Rate: 30 per hour (Umbrella) / 21.88 per hour (PAYE) - flexible for the right candidate We are currently recruiting for an experienced Heating Engineer to join our client on a 3 month rolling contract, supporting the delivery of high quality maintenance services across housing stock and corporate properties. The Role Working under the direction of a designated Repairs Officer, you will be responsible for delivering a wide range of heating maintenance and repair works. Your role will be key in supporting ongoing service improvements within the organisation's property portfolio. Key responsibilities include: Carrying out heating repairs, installations, and maintenance in line with works orders Ensuring all work is completed safely, efficiently, and to a high standard Supporting the delivery of responsive and planned maintenance services Travelling between sites as required Requirements To be considered, you must hold the following: Relevant technical qualifications and accreditations: CCN1, CPA1, CKR1, CENWAT1, MET1, HTR1 Range Cooker certification Unvented Hot Water certification Current Gas Safe registration Full UK driving licence (essential - travel to multiple sites required)
May 28, 2026
Seasonal
Heating Engineer - Contract Opportunity Location: Various sites (travel required) Contract: 3 month rolling contract Rate: 30 per hour (Umbrella) / 21.88 per hour (PAYE) - flexible for the right candidate We are currently recruiting for an experienced Heating Engineer to join our client on a 3 month rolling contract, supporting the delivery of high quality maintenance services across housing stock and corporate properties. The Role Working under the direction of a designated Repairs Officer, you will be responsible for delivering a wide range of heating maintenance and repair works. Your role will be key in supporting ongoing service improvements within the organisation's property portfolio. Key responsibilities include: Carrying out heating repairs, installations, and maintenance in line with works orders Ensuring all work is completed safely, efficiently, and to a high standard Supporting the delivery of responsive and planned maintenance services Travelling between sites as required Requirements To be considered, you must hold the following: Relevant technical qualifications and accreditations: CCN1, CPA1, CKR1, CENWAT1, MET1, HTR1 Range Cooker certification Unvented Hot Water certification Current Gas Safe registration Full UK driving licence (essential - travel to multiple sites required)
Michael Page
Private Sector Housing Officer
Michael Page Nottingham, Nottinghamshire
This role as a Private Sector Housing Officer in Nottingham requires expertise in property management within the public sector. The position involves ensuring housing standards are met and supporting the delivery of housing-related services. Client Details This public sector organisation operates within the property department, focusing on maintaining housing standards and improving living conditions. It is a medium-sized organisation dedicated to delivering effective housing solutions in Nottingham. Description Carry out inspections of private sector dwellings, HMOs, and mobile homes using the Housing Health and Safety Rating System to identify and assess hazards. Investigate housing complaints and take appropriate informal or formal enforcement action, including serving statutory notices and preparing cases for legal proceedings. Administer HMO licensing, monitor compliance with licence conditions, and investigate unlicensed properties. Specify, monitor, and verify remedial works to ensure housing hazards are reduced or removed to acceptable standards. Assess eligibility for housing grants and loans, advise applicants, and monitor approved works in line with legislation and council policy. Work collaboratively with internal departments and external partners, provide professional advice to landlords and tenants, and maintain accurate inspection and case records. Profile A successful Private Sector Housing Officer should have: Demonstrates strong knowledge of private sector housing legislation and extensive experience in regulatory enforcement, including the use of formal and informal powers. Has proven experience carrying out property inspections, identifying hazards, and taking proportionate enforcement action, including serving statutory notices and default action. Confident in preparing robust enforcement case files, schedules of works, and legal documentation to support civil penalties, prosecutions, and tribunal proceedings. Communicates assertively and professionally with landlords, tenants, agents, and contractors to secure compliance and achieve housing improvements. Able to work independently on complex enforcement cases while contributing effectively within multidisciplinary and partnership-led teams. Demonstrates a strong commitment to public protection, ethical enforcement, continuous professional development, and high standards of customer service and equality. Job Offer Competitive salary ranging from 38,844 to 40,817 per annum. Permanent position within the public sector in Nottingham. Opportunities for professional development and training. A supportive and collaborative work environment. The chance to make a positive impact on housing standards in the community. If you are passionate about ensuring quality housing in the public sector, apply today to join this rewarding role in Nottingham.
May 28, 2026
Full time
This role as a Private Sector Housing Officer in Nottingham requires expertise in property management within the public sector. The position involves ensuring housing standards are met and supporting the delivery of housing-related services. Client Details This public sector organisation operates within the property department, focusing on maintaining housing standards and improving living conditions. It is a medium-sized organisation dedicated to delivering effective housing solutions in Nottingham. Description Carry out inspections of private sector dwellings, HMOs, and mobile homes using the Housing Health and Safety Rating System to identify and assess hazards. Investigate housing complaints and take appropriate informal or formal enforcement action, including serving statutory notices and preparing cases for legal proceedings. Administer HMO licensing, monitor compliance with licence conditions, and investigate unlicensed properties. Specify, monitor, and verify remedial works to ensure housing hazards are reduced or removed to acceptable standards. Assess eligibility for housing grants and loans, advise applicants, and monitor approved works in line with legislation and council policy. Work collaboratively with internal departments and external partners, provide professional advice to landlords and tenants, and maintain accurate inspection and case records. Profile A successful Private Sector Housing Officer should have: Demonstrates strong knowledge of private sector housing legislation and extensive experience in regulatory enforcement, including the use of formal and informal powers. Has proven experience carrying out property inspections, identifying hazards, and taking proportionate enforcement action, including serving statutory notices and default action. Confident in preparing robust enforcement case files, schedules of works, and legal documentation to support civil penalties, prosecutions, and tribunal proceedings. Communicates assertively and professionally with landlords, tenants, agents, and contractors to secure compliance and achieve housing improvements. Able to work independently on complex enforcement cases while contributing effectively within multidisciplinary and partnership-led teams. Demonstrates a strong commitment to public protection, ethical enforcement, continuous professional development, and high standards of customer service and equality. Job Offer Competitive salary ranging from 38,844 to 40,817 per annum. Permanent position within the public sector in Nottingham. Opportunities for professional development and training. A supportive and collaborative work environment. The chance to make a positive impact on housing standards in the community. If you are passionate about ensuring quality housing in the public sector, apply today to join this rewarding role in Nottingham.
Marks Consulting Partners Limited
Team Leader (Reactive)
Marks Consulting Partners Limited Canterbury, Kent
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
May 28, 2026
Seasonal
A fantastic opportunity has arisen for an experienced Team Leader to join a busy Facilities Management function within a public sector organisation. Reporting to the Lead Assets Works Delivery Manager, you'll take ownership of day-to-day repairs delivery across a large and varied estate; leading a dedicated team and working closely with planned works colleagues, contractors, and leaseholders. The Role Lead the reactive works delivery team to ensure repairs are delivered on time, to budget, and to agreed standards across the estate; maintaining compliance with statutory obligations and sector best practice throughout Work collaboratively with the Team Leader (Planned) to ensure resilience across both reactive and planned works delivery for the whole estate Assist in developing long-term repairs and maintenance strategies; researching and applying professional and technical judgement to implement agreed delivery plans Work with partner contractors to provide a responsive day-to-day repairs service for tenants, leaseholders, and customers; meeting performance targets within budget Ensure appropriate consultation is undertaken with leaseholders in line with the Landlord and Tenant Acts and other relevant legislation Work with Contracts Officers to provide technical expertise in the production of specifications and ongoing contractor management for repairs and maintenance contracts Deliver procurement efficiencies and value for money; using technical expertise to inform specification writing and scope of works in compliance with statutory obligations and sector best practice Manage the voids process (property element) to ensure turnaround times and quality meet targets; working with Housing Management and contractors to develop improved working practices What We're Looking For Knowledge: Major legislation and issues affecting local government; social housing and operational property maintenance Best practice across these functions within a similar environment or local authority Compliance and statutory landlord obligations and their effect upon buildings; engineering services; trades; operations; materials and construction Experience: Managing repairs and maintenance services within the public sector; social housing; or a similar operating environment Collating and analysing information for reports to councillors; residents; and other stakeholders Developing; leading; mentoring; and motivating successful individuals and teams within an environment of change Skills: Managing multiple projects effectively and prioritising in response to changing deadlines Exercising sound judgement in decision making; analysing problems; separating symptoms from causes; and identifying short and long-term solutions Strong communication skills with the ability to convey information clearly to a wide range of audiences Setting and monitoring measurable performance targets Building and maintaining effective working relationships with staff; partners; tenants; and stakeholders A good level of IT competency across Microsoft 365; Google Workspace; and other service-based software systems Qualifications: Membership of the Chartered Institute of Building Services Engineers (MCIBSE) or the Royal Institution of Chartered Surveyors (MRICS) A broad knowledge of buildings and building engineering services; trades; operations; materials; and construction If this sounds like your next move, get in touch to find out more or apply now. About Marks Consulting Partners Marks Consulting Partners is a specialist public sector recruitment consultancy with over a decade of experience placing exceptional talent across Property Services; Housing Services; General Practice; Town Planning; Regeneration and Development; and Building Consultancy. With 267 public sector clients; a 96% repeat business rate; and a 100% client recommendation rate; we are proud to be trusted partners to the organisations we work with.
Vivid Resourcing Ltd
Housing Options Officer
Vivid Resourcing Ltd
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
May 28, 2026
Contractor
Job Title: Housing Options Officer Location: East Midlands S Working Pattern: Full-time (37 hours per week) / Hybrid working available Purpose of Role To provide professional housing advice and support to customers at risk of homelessness, with a strong focus on prevention. The role involves using the Jigsaw case management system to assess housing needs, manage homelessness applications, and develop Personal Housing Plans in line with statutory duties under the Homelessness Reduction Act 2017 . Key Responsibilities Deliver high-quality housing advice to customers, ensuring compliance with housing legislation (Housing Act 1996 Parts VI & VII, Homelessness Reduction Act 2017). Use Jigsaw to: Record and manage homelessness applications. Create and monitor Personal Housing Plans. Track case progress and outcomes. Conduct interviews and home visits to assess housing needs. Make lawful decisions on homelessness applications (including Section 184 decisions). Negotiate with landlords, agents, and other stakeholders to prevent homelessness. Arrange temporary or permanent accommodation where necessary. Liaise with internal teams and external agencies to provide holistic support. Maintain accurate records and produce reports as required. Participate in out-of-hours rota (if applicable). Essential Skills & Experience Proven experience in a Housing Options or homelessness prevention role. Strong knowledge of housing legislation and welfare reforms. Ability to manage a complex caseload and work under pressure. Skilled in negotiation and conflict resolution. Competent in using Jigsaw or similar housing case management systems. Excellent communication and customer service skills. Ability to work with vulnerable clients in challenging situations.
Vivid Resourcing Ltd
Triage Officer
Vivid Resourcing Ltd
Job Title: Triage Officer Location: London Working Pattern: 3 Days per Week in the Office Contract: 6-Month Temporary Contract Are you an experienced Housing professional with a strong background in frontline triage, homelessness prevention, or housing advice? We are currently recruiting for a Triage Officer to join a busy London-based local authority on a 6-month contract . This is a key frontline role, acting as the first point of contact for residents presenting with housing difficulties. The Role As a Triage Officer, you will: Act as the first point of contact for housing and homelessness enquiries Conduct initial assessments in line with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Provide early housing advice and homelessness prevention guidance Assess priority need, local connection, and eligibility Signpost to appropriate internal teams and external agencies Manage a caseload of prevention and relief cases where required Maintain accurate case notes and documentation in line with statutory requirements About You To be considered, you will have: Previous experience in a Housing Options, Homelessness, or Triage role within a local authority Strong working knowledge of homelessness legislation Experience conducting Section 184 enquiries (desirable) Excellent customer service and interview skills The ability to manage a high-volume, fast-paced environment Strong written and verbal communication skills
May 28, 2026
Contractor
Job Title: Triage Officer Location: London Working Pattern: 3 Days per Week in the Office Contract: 6-Month Temporary Contract Are you an experienced Housing professional with a strong background in frontline triage, homelessness prevention, or housing advice? We are currently recruiting for a Triage Officer to join a busy London-based local authority on a 6-month contract . This is a key frontline role, acting as the first point of contact for residents presenting with housing difficulties. The Role As a Triage Officer, you will: Act as the first point of contact for housing and homelessness enquiries Conduct initial assessments in line with Part VII of the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) Provide early housing advice and homelessness prevention guidance Assess priority need, local connection, and eligibility Signpost to appropriate internal teams and external agencies Manage a caseload of prevention and relief cases where required Maintain accurate case notes and documentation in line with statutory requirements About You To be considered, you will have: Previous experience in a Housing Options, Homelessness, or Triage role within a local authority Strong working knowledge of homelessness legislation Experience conducting Section 184 enquiries (desirable) Excellent customer service and interview skills The ability to manage a high-volume, fast-paced environment Strong written and verbal communication skills
Hays
Disrepair Surveyor
Hays
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
May 28, 2026
Seasonal
Disrepair Surveyor, London, 6-month contract, £350-400 p/day Inside IR35 DOE Your new company A leading housing provider is seeking a Disrepair Surveyor to manage complex disrepair cases and ensure compliance with Awaab's Law. You'll oversee contractor performance, and act as the key liaison for disrepair queries, ensuring emergency hazards are resolved within the relevant SLA hours. Your new role Manage disrepair claims and ensure compliance with legal protocols Supervise and support a small team of officers Liaise with contractors, internal teams, and customers to resolve issues Monitor KPIs, contractor performance, and value-for-money checks Ensure adherence to Health & Safety and Ombudsman complaint standards Drive continuous improvement and customer satisfaction What you'll need to succeed Strong knowledge of Disrepair Protocol and housing legislation Experience in property maintenance and managing legal disrepair claims Excellent communication, negotiation, and customer service skills Ability to work to strict deadlines and manage competing priorities IT proficiency (Word, Excel, Outlook) Flexible approach, including occasional evening meetings What you'll get in return Flexible working options available. Long term contract opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Stevenage Borough Council
Clerk of Works
Stevenage Borough Council Stevenage, Hertfordshire
Clerk of Works 37 Hours per week Salary: £41,771 to £45,091 plus £3,178 Market Forces Supplement pro rata for hours worked Permanent Stevenage About the Role • To be the lead officer for quality assurance carrying out a range of pre, post and work in progress inspections, providing feedback to the Project Manager • To manage a portfolio of minor works • To provide regular updates and reports to the Project Manager • Act as the first point of contact in resolving complaints received from residents, their representatives, members of the public, Councillors, MP, Housing Ombudsman etc. • Deputise for their line manager when he/she is unavailable. • Attend team meetings and briefings and any relevant training courses. About You The successful candidates will have: • Building construction knowledge. • Knowledge of the CDM regulations. • Knowledge of building and planning regulations. • Experience working in a similar role within a building construction or refurbishment environment. • A working knowledge of health and safety legislation and bring any shortfalls observed to the attention of the person(s) concerned, as well as the Project Manager. • An attention to detail and a focus on quality outputs. • Ability to manage conflict. • Experience of using SOR s, Quotes and Tenders. • Experience of using IT systems. • A flexible approach and ability to work across teams as business needs change. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependents • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 12 June 2026
May 28, 2026
Full time
Clerk of Works 37 Hours per week Salary: £41,771 to £45,091 plus £3,178 Market Forces Supplement pro rata for hours worked Permanent Stevenage About the Role • To be the lead officer for quality assurance carrying out a range of pre, post and work in progress inspections, providing feedback to the Project Manager • To manage a portfolio of minor works • To provide regular updates and reports to the Project Manager • Act as the first point of contact in resolving complaints received from residents, their representatives, members of the public, Councillors, MP, Housing Ombudsman etc. • Deputise for their line manager when he/she is unavailable. • Attend team meetings and briefings and any relevant training courses. About You The successful candidates will have: • Building construction knowledge. • Knowledge of the CDM regulations. • Knowledge of building and planning regulations. • Experience working in a similar role within a building construction or refurbishment environment. • A working knowledge of health and safety legislation and bring any shortfalls observed to the attention of the person(s) concerned, as well as the Project Manager. • An attention to detail and a focus on quality outputs. • Ability to manage conflict. • Experience of using SOR s, Quotes and Tenders. • Experience of using IT systems. • A flexible approach and ability to work across teams as business needs change. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependents • Flexible working: available upon request, subject to operational requirements. • Part time and Job share opportunities - all our full-time vacancies are open to job share unless otherwise stated. • A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • 25 days holiday rising to 31 days (depending on Local Government service) • An extensive range of learning and development opportunities • Employee Assistance Programme 24/7 Confidential advice and support on personal, work, family and relationship issues • Season ticket loans and discounts for public transport • Cycle to Work scheme • Stevenage Credit Union: secure savings, free life insurance and access to cheap loans. • Employee Discounts: via monthly paid membership of the Civil Service Sports Council (CSSC) • Discounted Health and Fitness membership • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 12 June 2026
BRC
Housing Officer
BRC Havant, Hampshire
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
May 28, 2026
Full time
Job Title: Housing Officer Type: Full-time, Permanent Location: Havant Salary: £36,000 Hours: 37.5 hours per week BRC are working closely with a leading housing provider seeking a Housing Services Manager to join their Housing and Services team. This role involves delivering high-quality housing management services across both affordable housing and private rented homes, ensuring excellent customer service, tenancy sustainment, compliance and community engagement. Duties: Manage tenancy and estate services across a mixed tenure housing portfolio. Lead on tenancy sustainment, resident engagement and customer satisfaction initiatives. Conduct tenancy inspections, sign-ups, end of tenancy visits and property audits. Manage anti-social behaviour, safeguarding concerns and tenancy breaches. Support residents with welfare, financial inclusion and tenancy support services. Work collaboratively with local authorities, support agencies and internal departments. Oversee void management processes and minimise property turnaround times. Monitor income performance and support arrears prevention and recovery. Ensure compliance with housing legislation, consumer standards and health & safety requirements. Manage contractors and monitor communal maintenance and building safety standards. Respond to complaints and ensure compliance with Housing Ombudsman Complaint Handling requirements. Produce operational reports, KPI data and performance updates. Support budget management and service improvement initiatives. Requirements: Previous experience in operational housing management within social housing or local authority settings. Strong knowledge of housing legislation, tenancy management and regulatory standards. Experience managing anti-social behaviour and safeguarding cases. Knowledge of income management and tenancy sustainment practices. Understanding of health & safety and building compliance requirements. Excellent communication, organisational and stakeholder management skills. Ability to manage complex cases and work effectively under pressure. Strong IT skills including Microsoft Office and housing management systems. CIH qualification or willingness to work towards one is desirable. Willingness to work flexibly, including occasional evenings and weekends. For more information, please contact specialist Social housing recruiter, Mark Grove on (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled
Gateway Prevention Officer
RIBBONS & REEVES HOUSING
We are recruiting for a Gateway Prevention Officer to deliver a high-quality housing options and homelessness prevention service within a busy local authority setting. This role requires someone who can step in immediately, manage a demanding caseload, and provide effective frontline support to customers at risk of homelessness. Rate - £222 Per Day Location Southwark (SE15), Hybrid (Minimum 3 days in office) Contract 52 Weeks Key Responsibilities Provide tailored housing advice and early intervention to prevent homelessness Carry out statutory homelessness assessments in line with relevant legislation Develop and manage Personalised Housing Plans (PHPs) to prevent and relieve homelessness Work proactively with customers, landlords and partner agencies to secure sustainable accommodation Make legally sound decisions in accordance with housing legislation and guidance Maintain accurate and up-to-date case records to support statutory reporting requirements Deliver an effective frontline service within a high-demand Gateway / duty environment Manage a caseload efficiently while balancing competing priorities Skills and Experience Proven frontline experience within housing options or homelessness services Strong knowledge of: Housing Act 1996 (Part VII) Homelessness Reduction Act 2017 Relevant statutory guidance Ability to assess customer needs quickly and provide effective solutions at first point of contact Experience preventing homelessness through practical, outcome-focused interventions Strong communication and stakeholder engagement skills Ability to work effectively under pressure in a fast-paced environment Experience maintaining accurate case records and meeting performance targets (Essential) Able to hit the ground running in a busy frontline service Strong experience working in a Gateway / duty or similar high-volume environment Confident carrying out homelessness assessments and making decisions Demonstrable experience delivering successful homelessness prevention outcomes Comfortable managing a high caseload with competing priorities Office Requirement: Minimum 3 days per week in the office INDRRH
May 28, 2026
Full time
We are recruiting for a Gateway Prevention Officer to deliver a high-quality housing options and homelessness prevention service within a busy local authority setting. This role requires someone who can step in immediately, manage a demanding caseload, and provide effective frontline support to customers at risk of homelessness. Rate - £222 Per Day Location Southwark (SE15), Hybrid (Minimum 3 days in office) Contract 52 Weeks Key Responsibilities Provide tailored housing advice and early intervention to prevent homelessness Carry out statutory homelessness assessments in line with relevant legislation Develop and manage Personalised Housing Plans (PHPs) to prevent and relieve homelessness Work proactively with customers, landlords and partner agencies to secure sustainable accommodation Make legally sound decisions in accordance with housing legislation and guidance Maintain accurate and up-to-date case records to support statutory reporting requirements Deliver an effective frontline service within a high-demand Gateway / duty environment Manage a caseload efficiently while balancing competing priorities Skills and Experience Proven frontline experience within housing options or homelessness services Strong knowledge of: Housing Act 1996 (Part VII) Homelessness Reduction Act 2017 Relevant statutory guidance Ability to assess customer needs quickly and provide effective solutions at first point of contact Experience preventing homelessness through practical, outcome-focused interventions Strong communication and stakeholder engagement skills Ability to work effectively under pressure in a fast-paced environment Experience maintaining accurate case records and meeting performance targets (Essential) Able to hit the ground running in a busy frontline service Strong experience working in a Gateway / duty or similar high-volume environment Confident carrying out homelessness assessments and making decisions Demonstrable experience delivering successful homelessness prevention outcomes Comfortable managing a high caseload with competing priorities Office Requirement: Minimum 3 days per week in the office INDRRH
Michael Page
Housing Officer
Michael Page City, Liverpool
We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!
May 28, 2026
Seasonal
We are seeking a dedicated Housing Officer to join a not-for-profit organisation. The role focuses on providing high-quality housing services and ensuring the smooth management of properties within the local community. Client Details This not-for-profit organisation operates in the property sector and is known for its commitment to supporting local communities. As a medium-sized enterprise, it is focused on delivering exceptional housing services and maintaining a strong connection with its residents. Description Manage a portfolio of properties and ensure compliance with tenancy agreements. Provide advice and support to tenants regarding housing-related matters. Handle tenancy queries, complaints, and disputes effectively. Carry out property inspections to ensure compliance with health and safety standards. Coordinate with maintenance teams to address property issues promptly. Maintain accurate records and prepare reports as required. Support the team in implementing housing policies and procedures. Engage with local communities to promote tenant satisfaction and engagement. Profile A successful Housing Officer should have: Strong knowledge of housing regulations and property management practices. Excellent communication and interpersonal skills. Attention to detail and the ability to manage multiple tasks efficiently. Competency in maintaining accurate records and producing reports. A proactive approach to problem-solving and tenant support. Job Offer An hourly pay rate ranging from GBP 20.00 to GBP 24.00. A temporary position with the opportunity to make a positive impact in the Liverpool community. A supportive working environment within the not-for-profit sector. The chance to develop your expertise in property management and tenant services. If you're ready to contribute to meaningful housing initiatives, we encourage you to apply for this Housing Officer role today!
Stevenage Borough Council
Technical Support Officer
Stevenage Borough Council Stevenage, Hertfordshire
Technical Support Officer 37 Hours per week Salary Range £26,824 to £29,540 pa pro rata for hours worked Type of Contract Fixed Term Contract 2 years Location Hybrid / Stevenage About the role We are looking for a Technical Support Officer to assist the Housing Asset Management team in a busy office environment, effectively delivering all aspects of office and technical support functions for the Business Unit. You will be the first point of contact for tenants wishing to resolve planned maintenance issues. Duties will include liaising with tenants, contractors, internal colleagues and Members over the phone and face to face; resolving complaints ensuring deadlines are met; scanning, filing and saving documents accurately to build up a comprehensive data base for our housing stock. Other duties will include raising and processing orders; maintaining and developing processes and procedures; assisting in monitoring and reviewing contractor performance. About you The successful candidate will have a working knowledge of an office environment including administration systems and experience of dealing with customer enquiries. Ability to work with a minimum of supervision and manage own workload to meet deadlines is essential as is computer literacy in MS Office packages and the ability to communicate effectively both verbally and in writing. Knowledge of building construction, building services, would be an advantage. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service). • Training: An extensive range of learning and development opportunities. • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues. • Travel: Season ticket loans and discounts for public transport. • Cycling: Cycle to Work scheme. • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC). • Wellbeing: Discounted Health and Fitness membership. • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026 Interviews will be held week commencing: 22 June 2026
May 28, 2026
Contractor
Technical Support Officer 37 Hours per week Salary Range £26,824 to £29,540 pa pro rata for hours worked Type of Contract Fixed Term Contract 2 years Location Hybrid / Stevenage About the role We are looking for a Technical Support Officer to assist the Housing Asset Management team in a busy office environment, effectively delivering all aspects of office and technical support functions for the Business Unit. You will be the first point of contact for tenants wishing to resolve planned maintenance issues. Duties will include liaising with tenants, contractors, internal colleagues and Members over the phone and face to face; resolving complaints ensuring deadlines are met; scanning, filing and saving documents accurately to build up a comprehensive data base for our housing stock. Other duties will include raising and processing orders; maintaining and developing processes and procedures; assisting in monitoring and reviewing contractor performance. About you The successful candidate will have a working knowledge of an office environment including administration systems and experience of dealing with customer enquiries. Ability to work with a minimum of supervision and manage own workload to meet deadlines is essential as is computer literacy in MS Office packages and the ability to communicate effectively both verbally and in writing. Knowledge of building construction, building services, would be an advantage. Our Benefits • Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants. • Flexible working: Available upon request, subject to operational requirements. • Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated. • Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave. • Holidays: 25 days holiday rising to 31 days (depending on Local Government service). • Training: An extensive range of learning and development opportunities. • Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues. • Travel: Season ticket loans and discounts for public transport. • Cycling: Cycle to Work scheme. • Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans. • Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC). • Wellbeing: Discounted Health and Fitness membership. • Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union. Please note: It is essential that you continue your application on our ATS system, otherwise the hiring manager will not be able to see your CV when shortlisting. Closing date for receipt of applications: 14 June 2026 Interviews will be held week commencing: 22 June 2026
carrington west
Housing Enforcement Lead
carrington west Stoke-on-trent, Staffordshire
Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail
May 28, 2026
Contractor
Housing Enforcement Lead Stoke-On-Trent Hybrid Working Rate - £40ph IR35 Status: Inside IR35 Initial Contract Length: 5 Months Start Date: ASAP Working Hours: 37 Hours - 9am-5:30pm Role Summary An exciting opportunity has arisen for an experienced Housing professional to join a Local Authority client as a Housing Enforcement Lead within the Housing & Vulnerability team. The successful candidate will play a key role in leading officers, managing complex enforcement cases, driving service improvement, and ensuring compliance with relevant housing legislation and council policies. What you will do as a Housing Enforcement Lead Lead and support the day-to-day operational management of the Housing & Vulnerability team Manage and oversee complex private sector housing and renters' rights enforcement cases Develop and implement operational procedures, guidance notes, and service improvements Prepare reports, witness statements, and legal documentation relating to enforcement action and appeals Assist with external funding bids and delivery of funded housing initiatives Respond to complaints, appeals, and escalated customer issues in line with council policy What you will need as a Housing Enforcement Lead Strong experience within Private Sector Housing and Housing Enforcement Detailed understanding of HHSRS, HMO Licensing, Fire Safety legislation, and Renters' Rights Experience managing complex enforcement investigations and legal proceedings Proven leadership or supervisory experience within a housing or regulatory environment Ability to mentor, train, and support officers within a high-performing team What's on offer Flexible hybrid working arrangements Opportunity to lead on high-profile housing enforcement and regulatory initiatives Supportive local authority environment focused on innovation and service improvement Apply now or contact the consultant to discuss this Housing Enforcement Lead opportunity in more detail
Ackerman Pierce Ltd
Temporary Accommodation Visiting Officer
Ackerman Pierce Ltd Slough, Berkshire
We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!
May 28, 2026
Seasonal
We are seeking a proactive Temporary Accommodation Visiting Officer to support the management of temporary accommodation placements. You will carry out property visits, ensure accommodation standards are met, and act as a key link between residents, housing officers, and accommodation providers. This role plays a vital part in ensuring vulnerable households are housed in safe, suitable, and compliant temporary accommodation. Key Responsibilities Conduct regular visits to temporary accommodation properties to assess condition, occupancy, and compliance Ensure properties meet health & safety standards and contractual requirements Identify maintenance issues, disrepair, and safeguarding concerns, escalating where necessary Support placements by verifying suitability of accommodation for households Liaise with landlords, managing agents, and accommodation providers to resolve issues Maintain accurate records of visits, inspections, and follow-up actions Support Housing Options and Homelessness teams with placement decisions Monitor occupancy levels and report unauthorised use or breaches of agreement Provide feedback on property standards and contribute to contract performance monitoring Assist with move-on planning and reducing reliance on temporary accommodation About You Experience in housing, property inspections, tenancy management, or a related field Understanding of homelessness legislation and temporary accommodation duties (desirable) Strong communication and interpersonal skills Ability to deal confidently with vulnerable clients and challenging situations Good attention to detail and accurate record keeping Ability to prioritise workload and manage a field-based role effectively Full UK driving licence (or ability to travel between properties) If you have the relevant skills then please apply today!
Adecco
Homelessness Reviews Officer
Adecco Ealing, London
Service Improvement & Homelessness Reviews Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: 300 per day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
May 28, 2026
Seasonal
Service Improvement & Homelessness Reviews Officer Adecco are recruiting on behalf of the Local Authority for an experienced and highly skilled Service Improvement & Review Officer to join the Housing Demand team based at Perceval House, Ealing. This is an exciting opportunity for a housing professional with strong knowledge of homelessness legislation and statutory review processes to play a key role in ensuring fair, transparent and legally compliant housing decisions. Contract Details: Type: Temporary Pay: 300 per day Umbrella Location: Perceval House, Ealing Working Arrangements: Hybrid Hours: Full time, 35 hours per week (Monday to Friday) Key Responsibilities: Conduct statutory homelessness and housing register reviews in line with Parts VI and VII of the Housing Act 1996 Analyse complex case files and review evidence to determine whether decisions should be upheld or overturned Produce high-quality and legally robust review decision letters Manage a complex caseload and ensure reviews are completed within statutory timescales Liaise with applicants, representatives, internal departments and external agencies Support Legal Services with County Court appeals, Judicial Reviews and legal challenges Attend court hearings and provide evidence where required Monitor review outcomes and contribute to service improvement initiatives Deliver guidance and training to officers on legislation, procedure and case law updates Maintain accurate records and performance data in line with audit and compliance requirements Key Requirements: Strong working knowledge of the Housing Act 1996 (Parts VI and VII) and related legislation Experience conducting statutory housing or homelessness reviews Excellent written communication skills with the ability to produce detailed decision letters Ability to manage competing priorities and work within statutory deadlines Experience liaising with legal teams, stakeholders and vulnerable customers Strong organisational and analytical skills Competent using Microsoft Office and housing management systems Minimum of 5 GCSEs (or equivalent), including English and Maths, or relevant housing experience/qualification This role requires a professional who can work independently, demonstrate sound judgement and contribute to delivering high-quality housing review services within a fast-paced local authority environment. Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Amplius
Housing Officer
Amplius Bletchley, Buckinghamshire
At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750.28) per year Contract: Permanent, full time Your week : 36.25 hours Monday to Friday 8am to 5pm Location : Hybrid with a weekly presence in our Milton Keynes office. This role requires travel in and around the Central Bedfordshire areas and Northamptonshire. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we re looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing : 8 June Interviews in Milton Keynes: 15 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
May 28, 2026
Full time
At Amplius, we believe great neighbourhoods start with great relationships. As a Housing Officer, you ll be out in our communities, getting to know customers, tackling issues that matter and helping people feel safe, supported and proud of where they live. If you enjoy working with people, solving problems and making a positive difference every day, this could be the perfect role for you. Salary: £38,746.40 (plus car allowance of £2,750.28) per year Contract: Permanent, full time Your week : 36.25 hours Monday to Friday 8am to 5pm Location : Hybrid with a weekly presence in our Milton Keynes office. This role requires travel in and around the Central Bedfordshire areas and Northamptonshire. Snapshot of your role Manage a portfolio of tenancies, ensuring compliance with agreements, policies, and relevant legislation. Handle a caseload of complex tenancy and neighbourhood issues, including enforcement and compliance-related cases. Minimise voids and support efficient re-letting of properties while maintaining high standards. Carry out pre-tenancy interviews and provide ongoing support to help customers sustain their tenancies. Monitor and improve estate standards, including communal areas, grounds maintenance, and safety compliance. Build strong relationships with local authorities, police, and community partners to address local issues and improve neighbourhoods. Maintain accurate case records, ensure GDPR compliance, and meet performance targets while managing your own workload. What we re looking for CIH Level 3 qualification, or willingness to work towards it. Proven experience in estate and neighbourhood management within a housing environment. Experience of managing people, including providing direction and performance support where required. Strong understanding of housing regulation and the ability to apply this in practice. Experience of building effective relationships with local authorities and external partners. Confidence using housing management systems and maintaining accurate records. Ability to work flexibly across a large geographical area and prioritise a varied workload. A collaborative, resilient approach with the ability to remain calm and effective when handling complex situations. DBS clearance, a full UK driving licence, access to your own vehicle and willingness to travel are all essential requirements for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing : 8 June Interviews in Milton Keynes: 15 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
Noble Recruiting
Commercial Property Management Officer
Noble Recruiting Harlow, Essex
Commercial Property Management Officer Location : Harlow Duration : 4-6 Months Hours : Monday to Friday (full-time) Pay rate: 20.51 per hour We are delighted to be supporting our client in the recruitment of a 'Commercial Property Management Officer' on a full-time, temporary basis! Purpose of the role: The purpose of this role is to contribute to the management of the extensive and diverse non-housing property portfolio to support the growth and regeneration of the town and maximise income by providing administrative and property management support, helping to maintain records, responding to enquiries, coordinating contractors and supporting financial and operational processes. Job Duties: To assist with the preparation of service budgets and to manage budgets within the post holder's area of responsibility. Assist in maintaining property information by updating record, tenancy details and operational data. Support regular review of property issues, logging tenant enquiries and preparing updates for leader. Log and track maintenance and facilities management issues. Process tenant requests for landlord consents, including logging, gathering information and issuing standard correspondence. Assist in preparing and issuing rent, service charge and ad hoc invoices. Key Person Specification: You will have a degree or post-graduate diploma or equivalent. It would be desirable if this related to surveying or property management, but degree level experience is essential. You will need to have good numeracy skills and be competent in the use of Microsoft Excel. Commercial Project management experience is desirable. Able to produce clear concise reports - articulate and precise presentation of information. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
May 28, 2026
Seasonal
Commercial Property Management Officer Location : Harlow Duration : 4-6 Months Hours : Monday to Friday (full-time) Pay rate: 20.51 per hour We are delighted to be supporting our client in the recruitment of a 'Commercial Property Management Officer' on a full-time, temporary basis! Purpose of the role: The purpose of this role is to contribute to the management of the extensive and diverse non-housing property portfolio to support the growth and regeneration of the town and maximise income by providing administrative and property management support, helping to maintain records, responding to enquiries, coordinating contractors and supporting financial and operational processes. Job Duties: To assist with the preparation of service budgets and to manage budgets within the post holder's area of responsibility. Assist in maintaining property information by updating record, tenancy details and operational data. Support regular review of property issues, logging tenant enquiries and preparing updates for leader. Log and track maintenance and facilities management issues. Process tenant requests for landlord consents, including logging, gathering information and issuing standard correspondence. Assist in preparing and issuing rent, service charge and ad hoc invoices. Key Person Specification: You will have a degree or post-graduate diploma or equivalent. It would be desirable if this related to surveying or property management, but degree level experience is essential. You will need to have good numeracy skills and be competent in the use of Microsoft Excel. Commercial Project management experience is desirable. Able to produce clear concise reports - articulate and precise presentation of information. Important Notice: Noble Recruiting Limited, based in Billericay, Essex, is an equal opportunities employer. With over 17 years of industry experience, we specialise in both permanent recruitment and the provision of temporary workers. By submitting your application, you consent to the processing of your personal data by Noble Recruiting Limited. For further details on how we manage applicant data, please refer to our Privacy Policy available on our website. Application Status: Due to the high volume of applications received, we regret that if you do not hear from us within 14 days, your application has not been successful on this occasion.
Amplius
Service Charge Officer
Amplius Kirton, Lincolnshire
Service Charge Officer £35,224 per year Hybrid - Peterborough, Boston, Rushden or Milton Keynes Permanent, Full Time Are you experienced in service charges, finance, and customer communication? At Amplius, we re looking for a Service Charge Officer to help deliver accurate and transparent service charges across our housing portfolio. You ll work closely with teams across Finance, Housing, Property and Homeownership, ensuring customers receive clear information, excellent service, and value for money, while supporting compliance and continuous improvement. Salary: £35,224 per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in either our Peterborough, Boston, Rushden or Milton Keynes office. Snapshot of your role Produce and issue annual rent and service charge review notifications, ensuring information is clear, accurate, and accessible for customers. Set and monitor service charges across all tenures, working collaboratively with Housing, Property, Assets, Homeownership and Specialist Services teams. Prepare and distribute leasehold for the elderly, variable, homeownership, and right to buy accounts in line with tenancy agreements and leases. Respond to customer queries relating to service charge budgets and accounts, providing accurate information and maintaining high levels of customer satisfaction. Support local authority Housing Benefit reviews by generating and supplying relevant financial information. Administer service charge invoices, including raising orders for management company invoices and maintaining accurate financial records. Support compliance with legislation, internal controls, policies, reconciliations, and continuous improvement across service charge systems and processes. What we re looking for AAT qualification. Strong knowledge of service charge processes, legislation, and rent and service charge management. Experience of service charge budget setting and accounts production. Excellent communication and stakeholder engagement skills, with the ability to explain financial information clearly to customers and colleagues. Experience of working collaboratively with operational teams and building effective working relationships. Strong problem-solving skills, financial awareness, and attention to detail. Proficiency in Excel and service charge systems. A professional, resilient, and proactive approach, with high ethical standards and a focus on continuous improvement. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 31 May Phone screening: 5 June Interviews in Peterborough: 9 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
May 28, 2026
Full time
Service Charge Officer £35,224 per year Hybrid - Peterborough, Boston, Rushden or Milton Keynes Permanent, Full Time Are you experienced in service charges, finance, and customer communication? At Amplius, we re looking for a Service Charge Officer to help deliver accurate and transparent service charges across our housing portfolio. You ll work closely with teams across Finance, Housing, Property and Homeownership, ensuring customers receive clear information, excellent service, and value for money, while supporting compliance and continuous improvement. Salary: £35,224 per year Contract: Permanent, full time Your week: 36.25 hours Monday to Friday 9am to 5.15pm Location: Hybrid with a weekly presence in either our Peterborough, Boston, Rushden or Milton Keynes office. Snapshot of your role Produce and issue annual rent and service charge review notifications, ensuring information is clear, accurate, and accessible for customers. Set and monitor service charges across all tenures, working collaboratively with Housing, Property, Assets, Homeownership and Specialist Services teams. Prepare and distribute leasehold for the elderly, variable, homeownership, and right to buy accounts in line with tenancy agreements and leases. Respond to customer queries relating to service charge budgets and accounts, providing accurate information and maintaining high levels of customer satisfaction. Support local authority Housing Benefit reviews by generating and supplying relevant financial information. Administer service charge invoices, including raising orders for management company invoices and maintaining accurate financial records. Support compliance with legislation, internal controls, policies, reconciliations, and continuous improvement across service charge systems and processes. What we re looking for AAT qualification. Strong knowledge of service charge processes, legislation, and rent and service charge management. Experience of service charge budget setting and accounts production. Excellent communication and stakeholder engagement skills, with the ability to explain financial information clearly to customers and colleagues. Experience of working collaboratively with operational teams and building effective working relationships. Strong problem-solving skills, financial awareness, and attention to detail. Proficiency in Excel and service charge systems. A professional, resilient, and proactive approach, with high ethical standards and a focus on continuous improvement. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 31 May Phone screening: 5 June Interviews in Peterborough: 9 June We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Park Avenue Recruitment
Resident Liaison Officer
Park Avenue Recruitment
Resident Liaison Officer - Fire Safety Project Location: Surrey (Site Based) Contract: Initial 12-Month Contract Salary: 22.00 - 24.00phr umbrella I am currently recruiting for an experienced Resident Liaison Officer (RLO) to join a major fire safety project being delivered in Surrey. This is a site-based role working closely with residents, contractors, and project teams to ensure clear communication and excellent customer service throughout planned fire safety works. Key Responsibilities: Act as the main point of contact for residents throughout the project Provide clear and regular communication regarding planned fire safety works Arrange access appointments and manage resident queries or concerns Support vulnerable residents and ensure minimal disruption during works Maintain accurate records, reports, and resident communications Liaise closely with site teams, contractors, and council representatives Ensure a high standard of customer care is maintained at all times Complaints handling Requirements: Previous experience as a Resident Liaison Officer within social housing, construction, or planned works Experience working on fire safety projects is highly desirable Strong communication and interpersonal skills Ability to manage challenging situations professionally and empathetically Full UK Driving Licence Own vehicle essential This is an excellent opportunity to join a long-term project with an established team and make a genuine impact within the local community.
May 28, 2026
Contractor
Resident Liaison Officer - Fire Safety Project Location: Surrey (Site Based) Contract: Initial 12-Month Contract Salary: 22.00 - 24.00phr umbrella I am currently recruiting for an experienced Resident Liaison Officer (RLO) to join a major fire safety project being delivered in Surrey. This is a site-based role working closely with residents, contractors, and project teams to ensure clear communication and excellent customer service throughout planned fire safety works. Key Responsibilities: Act as the main point of contact for residents throughout the project Provide clear and regular communication regarding planned fire safety works Arrange access appointments and manage resident queries or concerns Support vulnerable residents and ensure minimal disruption during works Maintain accurate records, reports, and resident communications Liaise closely with site teams, contractors, and council representatives Ensure a high standard of customer care is maintained at all times Complaints handling Requirements: Previous experience as a Resident Liaison Officer within social housing, construction, or planned works Experience working on fire safety projects is highly desirable Strong communication and interpersonal skills Ability to manage challenging situations professionally and empathetically Full UK Driving Licence Own vehicle essential This is an excellent opportunity to join a long-term project with an established team and make a genuine impact within the local community.

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