Ecs Resource Group Ltd
Shirley, West Midlands
Account Director Permanent Location: Solihull (Two days per month on site) Salary: 65,000 - 75,000 plus up to double salary OTE + 5,000 Car Allowance The Company I am working with on of the country's leading providers of Network Solutions to some Britain's biggest and most well-known organisations. For over 20 years they have delivered outstanding networking, security and connectivity solutions which has given them a fantastic reputation. Their "customer first" approach combined with their commitment to innovation, nurturing talent and technical know how mean that they are continuing to grow and, as a result, they are now looking for an Account Director to join their team So, if you're an experienced Account Director who has specialised in LAN/WAN solutions and you are looking for your next challenge then this may well be the perfect opportunity for you. The Role Manage a portfolio of key accounts focusing on retention, growth, and long-term success. Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security. Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes. Meet customers face-to-face - we believe in building partnerships, not just pipelines. Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting. Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom. Partner with service teams to ensure execution is seamless and customer satisfaction stays high. Experience Required 5+ years proven success in Managed LAN and WAN solution sales Expertise in the MSP/ISP space Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar) Strong knowledge of Network Security products e.g. Firewalls or NAC A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking The ability to drive and pass BPSS clearance checks What you'll get 65,000 - 75,000 salary + double OTE (uncapped!) + Car Allowance 33 days holiday (including bank holidays) Private Medical Insurance Enhanced Pension, income protection & life assurance Hybrid working - 2 days per month in the Solihull office & flexible core hours Dog friendly office - yes really! ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
Account Director Permanent Location: Solihull (Two days per month on site) Salary: 65,000 - 75,000 plus up to double salary OTE + 5,000 Car Allowance The Company I am working with on of the country's leading providers of Network Solutions to some Britain's biggest and most well-known organisations. For over 20 years they have delivered outstanding networking, security and connectivity solutions which has given them a fantastic reputation. Their "customer first" approach combined with their commitment to innovation, nurturing talent and technical know how mean that they are continuing to grow and, as a result, they are now looking for an Account Director to join their team So, if you're an experienced Account Director who has specialised in LAN/WAN solutions and you are looking for your next challenge then this may well be the perfect opportunity for you. The Role Manage a portfolio of key accounts focusing on retention, growth, and long-term success. Identify opportunities and shape custom-built offerings across LAN, WAN, WiFi, and Network Security. Drive customer strategy, engagement, and delivery, all with measurable commercial outcomes. Meet customers face-to-face - we believe in building partnerships, not just pipelines. Lead account development, grow your pipeline, achieve KPI's and update our CRM to deliver accurate, insightful forecasting. Build strong relationships at every level, from day-to-day operational leads to senior executives in the boardroom. Partner with service teams to ensure execution is seamless and customer satisfaction stays high. Experience Required 5+ years proven success in Managed LAN and WAN solution sales Expertise in the MSP/ISP space Vendor expertise in Cisco, Meraki, Extreme, Fortinet (or similar) Strong knowledge of Network Security products e.g. Firewalls or NAC A track record of owning and closing complex strategic opportunities, including multi-year managed service contracts and formal bid processes Experience engaging and influencing at C - level with the ability to deliver polished, persuasive boardroom presentations A commercial mindset with a deep understanding of outcome-based selling and IT Managed services within data networking The ability to drive and pass BPSS clearance checks What you'll get 65,000 - 75,000 salary + double OTE (uncapped!) + Car Allowance 33 days holiday (including bank holidays) Private Medical Insurance Enhanced Pension, income protection & life assurance Hybrid working - 2 days per month in the Solihull office & flexible core hours Dog friendly office - yes really! ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.
HR GO Recruitment
Bodyshop Manager We are looking for an experienced and results-driven Bodyshop Manager to lead our team to success, whilst ensuring exceptional quality and smooth day-to-day operations. If you're ready to take on a management role where your people-focused leadership will make a real difference, we would love to hear from you. THE JOB ROLE: Strategic Leadership: Develop and execute the operational strategy to ensure the business achieves its short-term and long-term objectives, including growth targets, customer service standards, and profitability, Operational Management: Oversee the entire service and repair operations, including vehicle intake, diagnostics, repairs, parts management, and quality assurance, ensuring that all work is completed to the highest standards and in a timely manner, Team Management: Lead and motivate a diverse team, including workshop technicians, customer service staff, and management, fostering a culture of accountability, high performance, and continuous improvement. Uphold company policies and values leading by example at all times, Process Optimisation: Identify opportunities to streamline operations, reduce costs, and improve efficiency. Implement best practices, standardized procedures, and key performance indicators (KPIs) to monitor and improve operational performance, Customer Service Excellence: Ensure the business maintains a focus on exceptional customer service by overseeing customer interactions, resolving complaints, and ensuring that all work is completed to the satisfaction of clients, Financial Management: Manage the operational sales budget, analyse financial performance, and implement cost-saving measures where necessary. Provide reports on profit margins, operational costs, and overall business performance, Health & Safety Compliance: Ensure compliance with all relevant health and safety regulations and fire safety within the workshop, ensuring a safe working environment for all employees and customers, Supplier & Vendor Relationships: Manage relationships with parts suppliers, equipment vendors, and other external service providers to ensure timely delivery, cost-effective sourcing, and quality standards, Technology & Systems Management: Oversee the integration and optimisation of technology, including vehicle diagnostics software, repair tracking systems, and inventory management tools. Utilisation of Business Data to guide and aide decision making, Performance Reporting: Regularly report to the Directors and senior management team on operational performance, KPIs, customer feedback, and any challenges or opportunities for growth, Security Management: Responsible for management of site security requirements that safely deliver to Insurance and contractual requirements. SKILLS & EXPERIENCE TO INCLUDE: Proven experience in an operational management role, ideally within the vehicle repair or automotive sector, Strong leadership skills with the ability to inspire, motivate, and manage a team effectively, Exceptional problem-solving abilities and a proactive approach to identifying and addressing operational challenges, Knowledge of industry-specific regulations, health and safety standards, Fire Safety and best practices, Excellent financial management skills, including budgeting, forecasting, and cost control, A thorough understanding of vehicle repair processes, parts management, and repair technologies, Ability to work under pressure and manage multiple tasks simultaneously, Excellent communication and interpersonal skills, with the ability to interact with staff, customers, and external stakeholders, A results-driven approach, with a focus on continuous improvement and achieving operational goals. QUALIFICATIONS: Full Uk Driving Licence Security Clearance pass will be required and maintained Audatex(desirable) Autoflow trained (desirable) IMI Level 3 in Body & Paint or equivalent industry experience THE PACKAGE: 60,000 - 65,000 basic salary (depending on experience) + bonus system enabling OTE of up to 80,000, 45 hours per week Monday - Friday Company car (or cash alternative) 23 days annual leave + bank holidays Workplace Pension Scheme Executive Costco Membership card Complimentary payday lunches, provided by us! Long-service rewards Utilise the companies Trade Discounts Departmental Reward and Recognition Complimentary refreshments Staff Referral Bonus for introducing new team members
Bodyshop Manager We are looking for an experienced and results-driven Bodyshop Manager to lead our team to success, whilst ensuring exceptional quality and smooth day-to-day operations. If you're ready to take on a management role where your people-focused leadership will make a real difference, we would love to hear from you. THE JOB ROLE: Strategic Leadership: Develop and execute the operational strategy to ensure the business achieves its short-term and long-term objectives, including growth targets, customer service standards, and profitability, Operational Management: Oversee the entire service and repair operations, including vehicle intake, diagnostics, repairs, parts management, and quality assurance, ensuring that all work is completed to the highest standards and in a timely manner, Team Management: Lead and motivate a diverse team, including workshop technicians, customer service staff, and management, fostering a culture of accountability, high performance, and continuous improvement. Uphold company policies and values leading by example at all times, Process Optimisation: Identify opportunities to streamline operations, reduce costs, and improve efficiency. Implement best practices, standardized procedures, and key performance indicators (KPIs) to monitor and improve operational performance, Customer Service Excellence: Ensure the business maintains a focus on exceptional customer service by overseeing customer interactions, resolving complaints, and ensuring that all work is completed to the satisfaction of clients, Financial Management: Manage the operational sales budget, analyse financial performance, and implement cost-saving measures where necessary. Provide reports on profit margins, operational costs, and overall business performance, Health & Safety Compliance: Ensure compliance with all relevant health and safety regulations and fire safety within the workshop, ensuring a safe working environment for all employees and customers, Supplier & Vendor Relationships: Manage relationships with parts suppliers, equipment vendors, and other external service providers to ensure timely delivery, cost-effective sourcing, and quality standards, Technology & Systems Management: Oversee the integration and optimisation of technology, including vehicle diagnostics software, repair tracking systems, and inventory management tools. Utilisation of Business Data to guide and aide decision making, Performance Reporting: Regularly report to the Directors and senior management team on operational performance, KPIs, customer feedback, and any challenges or opportunities for growth, Security Management: Responsible for management of site security requirements that safely deliver to Insurance and contractual requirements. SKILLS & EXPERIENCE TO INCLUDE: Proven experience in an operational management role, ideally within the vehicle repair or automotive sector, Strong leadership skills with the ability to inspire, motivate, and manage a team effectively, Exceptional problem-solving abilities and a proactive approach to identifying and addressing operational challenges, Knowledge of industry-specific regulations, health and safety standards, Fire Safety and best practices, Excellent financial management skills, including budgeting, forecasting, and cost control, A thorough understanding of vehicle repair processes, parts management, and repair technologies, Ability to work under pressure and manage multiple tasks simultaneously, Excellent communication and interpersonal skills, with the ability to interact with staff, customers, and external stakeholders, A results-driven approach, with a focus on continuous improvement and achieving operational goals. QUALIFICATIONS: Full Uk Driving Licence Security Clearance pass will be required and maintained Audatex(desirable) Autoflow trained (desirable) IMI Level 3 in Body & Paint or equivalent industry experience THE PACKAGE: 60,000 - 65,000 basic salary (depending on experience) + bonus system enabling OTE of up to 80,000, 45 hours per week Monday - Friday Company car (or cash alternative) 23 days annual leave + bank holidays Workplace Pension Scheme Executive Costco Membership card Complimentary payday lunches, provided by us! Long-service rewards Utilise the companies Trade Discounts Departmental Reward and Recognition Complimentary refreshments Staff Referral Bonus for introducing new team members
