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Cancer Research UK
Salesforce Platform Architect
Cancer Research UK
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Jun 19, 2026
Full time
Bold innovation. Modern Tech-Stack. Impacting the future. Salesforce Platform Architect £60,000 - £66,000 (+ Benefits) Grade: P3 Directorate : Chief Operating Office Reports to: Head of Architecture Contract: Permanent Hours: Full time 35 hours per week Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office) Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship. Internal closing date: 24 June :55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible. Recruitment process: Competency-based interviews Interview date: From the week commencing 27 April/ 04 May 2026 How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively. At Cancer Research UK, we exist to beat cancer. We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you. Cancer Research UK has an ambitious Engineering Strategy supported by a modern Tech Stack and a complex hybrid infrastructure spanning on premise and multi cloud environments. Our CRM and Marketing platforms sit at the heart of our Engage Strategy and are undergoing major transformation to migrate from Siebel to Salesforce (going live this year) and to modernise our marketing technologies as part of the largest change programme in the UK charity sector's history. As a Salesforce Platform Architect, you'll play a pivotal role in safeguarding and evolving our Salesforce platform post-migration, supporting the transition from transformation into a stable, business as usual state. You'll be responsible for iterating and maintaining the Salesforce platform architecture, ensuring it remains secure, scalable, and well-integrated in line with Cancer Research UK's strategy. This will involve lower level design, development, and configuration, while shaping top level solutions and governance. This is an opportunity to collaborate closely with a cross disciplinary technology function and external partners, providing technical leadership, standards, and oversight to ensure solutions are fit for purpose, while building organisational capability through coaching, architectural guidance, and the establishment of a Salesforce Centre of Excellence. If you're a Salesforce Architect who has maintained, developed, or implemented Salesforce in a large, complex organisation, we would love for you to join our mission. What will I be doing? Defining and maintaining the Salesforce platform architecture by: Delivering end-to-end, secure, and integrated solutions aligned to Cancer Research UK's strategy. Providing technical leadership, standards and governance across teams. Ensuring solutions are fit for purpose and support the wider architecture capability through expert guidance, coaching, and architectural oversight. Defining guidelines for platform usage, customisation, and integration to ensure consistent, secure, and scalable use of Salesforce across the organisation. Ensuring the scalability, performance, and reliability of the Salesforce platform meet the charity's current and future operational and strategic needs. Designing quality, scalable, and performant Salesforce solutions to ensure all components fit together into a coherent, maintainable, and business-aligned architecture. Translating business requirements into high-level and low-level technical designs, enabling delivery teams to build effective low-code or pro-code solutions. Overseeing the implementation of new platform features, modules, and enhancements, ensuring they align with architectural standards and deliver business value. Building and guiding the creation of proofs of concept to validate solution options and accelerate innovation within delivery teams. Designing and overseeing Salesforce data integrations, ensuring data quality, integrity, and reliable information exchange across connected systems. Providing technical leadership across Engineering, Analysis, and Architecture communities to reduce technical risk, manage technical debt, and develop a Salesforce Centre of Excellence. What skills will I need? An experienced Architect who has a strong knowledge of Salesforce architecture and platform within large organisations (this can be either maintaining, developing, or implementing Salesforce). Rather than focusing on building solutions, this role has responsibility across the Salesforce platform. We're looking for someone with strong Salesforce skills and knowledge to: Deliver both lower level design, development, and technical configuration, as well as top-level solutions. Ensure partners meet organisational and Salesforce requirements and standards (e.g. attending governance workshops and challenging build approaches, use of out of the box functionality, and modular design). Strong architectural thinking with exposure to a Salesforce platform that integrates with multiple platforms/ products. Demonstrable understanding of the following Salesforce features: Accounting soft ledger, Sales Cloud, and Service Cloud. Knowledge of Findock would be advantageous, but is not essential. Proven knowledge of Salesforce security and governance best practices, with experience conducting impact assessments. A successful track record of building credible and collaborative internal and external stakeholder relationships with strong interpersonal, communication, influencing, and negotiating skills. Experience coaching others, guiding technical decisions and architectural direction to support the development of Salesforce capability across teams and third party partners. Experience delivering architecture through Agile Product teams (e.g., Scrum, Kanban, SAFe, Lean). Strong analytical thinking and problem-solving skills. Our organisation values are designed to guide all that we do. Bold: Act with ambition, courage and determination Credible: Act with rigour and professionalism Human: Act to have a positive impact on people Together: Act inclusively and collaboratively We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer. If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you. Internal eligibility criteria Internal candidates should ideally have completed their 6-month 'getting started' period before applying for other roles. You should also advise your current line manager at the point you make an internal application, or at the latest, at the point of being invited for an interview. All internal candidates applying for a secondment, must have: Completed their Getting Started period Discussed their intention to apply and gained approval to apply with their line manager Been in their substantive (home) role for at least 6 months (this is only applicable if you have previously been on secondment) If you do not confirm that you meet these requirements, we will not be able to progress your application. For information about internal learning and development at Cancer Research UK please visit Fuse. What will I gain? We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals. You can explore our benefits by visiting our careers web page. Additional Information For more information about working with us please visit our website or contact us. For more updates on our work and careers, follow us on: LinkedIn, Facebook, Instagram, X and YouTube.
Amida Consulting Solutions Ltd
Operations Manager
Amida Consulting Solutions Ltd
Operations Manager Region covered: UK & Europe Fire & Security The company provides bespoke fire & security system design, installation, and support for projects across major sectors such as data centres. It focuses on delivering end-to-end solutions that cover the full lifecycle of a facility, from design through ongoing maintenance. Its work is centred on helping clients improve safety, resilience, and operational efficiency through integrated technology and service. They are looking to recruit an Operations Manager who will be will be responsible for managing the day-to-day operational activities of the Strategic Accounts department, including providing leadership, support and promoting ownership of work. You will also be responsible for all aspects of the Strategic Accounts projects' requirements for the business including always ensuring compliance with all relevant regulations and standards. Duties and Responsibilities Building and maintaining effective working relationships with stakeholders across various areas of the business Responsible for the continued professional development of team members to build a high performing and motivated team Leading and managing the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans Ensuring team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them Ensuring effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team Developing, maintaining, and promoting good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance Supporting sales by building and nurturing key account relationships through strategic planning and cross-functional leadership Working effectively with the Sales team to increase prospects, opportunities, and award wins Effectively identifying, building and maintaining internal key departmental contacts and stakeholder relationships to always ensure positive outcomes and cross functional working Taking ownership of the project delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key project performance measures are achieved Attending progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business Ensuring compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate Ensuring compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate Leading by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice Proactively managing the team to ensure high levels of performance and achievement of contractual SLA's Managing staff allocation and assignment to projects to ensure Strategic Accounts can meet contractual obligations Supporting the day-to-day management of the delivery teams (Project Managers and Project Engineers, Subcontractors, etc.), including regular contract review and planning meetings Producing and analysing progress reports, updating costs and forecasts as and when the business and contractual requirements Monitoring quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage Person Specification Essential Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. Sound commercial awareness and costing of projects and contracts. Previous experience of working within Fire or Security or Data Infrastructure Extensive experience of managing remote teams. Excellent people management skills with the ability to influence, coach and mentor. Clear understanding of construction methods and sequencing. Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. Demonstrable experience in achieving performance targets and driving performance through utilising metrics. Demonstrable experience in providing strong leadership and leading by example. Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. Excellent communication skills including preparing and delivering presentations. Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable Educated to HND level or relevant industry experience. NEBOSH, IOSH or SMSTS certification. Experience of resource Experience in Simpro or similar contract management software Good knowledge and experience of contract law and able to administer NEC3/4 and JCT CSCS card (or equivalent) For more information on the role please call
Jun 18, 2026
Full time
Operations Manager Region covered: UK & Europe Fire & Security The company provides bespoke fire & security system design, installation, and support for projects across major sectors such as data centres. It focuses on delivering end-to-end solutions that cover the full lifecycle of a facility, from design through ongoing maintenance. Its work is centred on helping clients improve safety, resilience, and operational efficiency through integrated technology and service. They are looking to recruit an Operations Manager who will be will be responsible for managing the day-to-day operational activities of the Strategic Accounts department, including providing leadership, support and promoting ownership of work. You will also be responsible for all aspects of the Strategic Accounts projects' requirements for the business including always ensuring compliance with all relevant regulations and standards. Duties and Responsibilities Building and maintaining effective working relationships with stakeholders across various areas of the business Responsible for the continued professional development of team members to build a high performing and motivated team Leading and managing the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans Ensuring team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them Ensuring effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team Developing, maintaining, and promoting good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance Supporting sales by building and nurturing key account relationships through strategic planning and cross-functional leadership Working effectively with the Sales team to increase prospects, opportunities, and award wins Effectively identifying, building and maintaining internal key departmental contacts and stakeholder relationships to always ensure positive outcomes and cross functional working Taking ownership of the project delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key project performance measures are achieved Attending progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business Ensuring compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate Ensuring compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate Leading by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice Proactively managing the team to ensure high levels of performance and achievement of contractual SLA's Managing staff allocation and assignment to projects to ensure Strategic Accounts can meet contractual obligations Supporting the day-to-day management of the delivery teams (Project Managers and Project Engineers, Subcontractors, etc.), including regular contract review and planning meetings Producing and analysing progress reports, updating costs and forecasts as and when the business and contractual requirements Monitoring quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage Person Specification Essential Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. Sound commercial awareness and costing of projects and contracts. Previous experience of working within Fire or Security or Data Infrastructure Extensive experience of managing remote teams. Excellent people management skills with the ability to influence, coach and mentor. Clear understanding of construction methods and sequencing. Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. Demonstrable experience in achieving performance targets and driving performance through utilising metrics. Demonstrable experience in providing strong leadership and leading by example. Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. Excellent communication skills including preparing and delivering presentations. Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable Educated to HND level or relevant industry experience. NEBOSH, IOSH or SMSTS certification. Experience of resource Experience in Simpro or similar contract management software Good knowledge and experience of contract law and able to administer NEC3/4 and JCT CSCS card (or equivalent) For more information on the role please call
BDO UK
Marketing and Sales Operations Director
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Marketing and Sales Operations Director
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 04, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing and Sales Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
BDO UK
Marketing Operations Director
BDO UK
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Oct 03, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Marketing team is the driving force behind the creativity and growth at BDO. Marketing has a broad remit here. Their main goal is to equip the business to win and there are teams covering most touchpoints of the customer journey. Highlights include a national advertising campaign, the launch of a new firm-wide sales planning process and the implementation of new digital marketing tools. Because we know that great ideas can come from anywhere, you can be sure you'll be heard and have the chance to make a real impact. You'll be supported to build your career, but also to be yourself in the office. Help the firm succeed by staying ahead of the latest market trends, confidently implementing your ideas and collaborating with a range of shareholders. You'll be rewarded with a great work-life balance and a career with real purpose. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The Marketing Operations Director is a senior-level role responsible for developing and implementing effective processes to support the Marketing, Sales, & Central Operations to function effectively and ensure the efficient use of marketing technology, data analytics, and processes. This role is crucial for driving operational excellence within MSC, ensuring alignment with BDO firm-wide objectives, and leading teams of marketing delivery professionals. The Director will collaborate with various departments, including Streams, IT, Finance, and Data Office teams, to ensure optimised campaign execution, budget management, and regulatory compliance. In this challenging and rewarding role you'll: Marketing Strategy & Vision: Define and implement a comprehensive marketing operations vision and strategy supporting MSC's overall strategy, to drive intelligent decision-making through precise data analysis. Oversee the entire marketing operations roadmap, including evaluation, selection, implementation, and customisation of marketing technology to meet functional needs. Budget & Financial Management: Collaborate with budget owners to develop, manage, and administer the marketing budget, ensuring proper cost tracking and accountability. Partner with analytics teams to report on marketing performance metrics, including customer lifetime value and acquisition cost, and provide insights for data-driven strategy. Data Analysis & Marketing Performance: Take the lead to build the necessary infrastructure to allow tracking and reporting of marketing funnels, including key metrics such as volume, conversion rates, and value, with segmentation by sector, stream, geography, and persona. Collaborate with the national streams marketing teams to leverage engagement data for more effective marketing strategies. Team Leadership & Development: Build, lead, and develop a high-performing marketing operations and delivery team by providing coaching, development opportunities, and filling talent gaps where needed. Ensure that policies, procedures, and processes are clearly defined, documented, and adhered to, promoting operational efficiency and data accuracy. Technology Management: Own the marketing technology stack, ensuring it is maintained, optimised, and customised for users. Identify opportunities to simplify and improve systems and processes, avoiding unnecessary complexity and customisation. Project & Campaign Coordination: Line management of Head of Marketing Engagement, with subsequent oversight of team delivering on projects and integrated marketing campaigns from planning to execution and post-campaign analysis. Line of sight to ensure infrastructure and operational marketing projects - such as improved reporting or investment in martech stack - are executed efficiently and align with the strategic goals of the PMDs and Streams. Stakeholder & Vendor Relationship Management: Regularly engage stakeholders across MSC, streams, Central Operations, and external vendors to align on marketing performance and strategies. Manage external partnerships, where necessary, and negotiate contracts with vendors to optimise marketing resources. Risk & Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, proactively identifying and mitigating operational risks. You'll be someone with: Bachelor's degree in Marketing , Business Administration, or a related field. Extensive proven experience in marketing operations, with experience in a management role. Expertise in marketing technology, including designing and managing a marketing technology stack. Strong analytical, organisational, and project management skills. Proven track record of managing large budgets and driving data-driven marketing decisions. Excellent communication skills, both verbal and written, with the ability to influence cross-functional teams and senior leadership. Ability to multitask, prioritise, and thrive in a fast-paced environment. Experience with enterprise software, SaaS, and knowledge of GDPR and related regulations is a plus. Strategic and analytical mindset with attention to detail. Strong leadership presence with experience managing and developing high-performance teams. Proficiency in MS Office and marketing analytics tools. Ability to manage relationships with external partners and vendors. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Broster Buchanan Ltd
Data Centre Technician Lead
Broster Buchanan Ltd Barnsley, Yorkshire
Data Centre ccna, rack and stack, cable lable, servers, networking HPE / Dell / Cisco configuration, AX Data Centre Technician LeadSouth Yorkshire Our client is a provider of IT infrastructure, end-user computing, cybersecurity, and IT optimisation products and services. Their customer base spans across multiple sectors. Role This role reports to the DCS Manager and will consist of multiple departmental disciplines including but not limited to: Engineering, Documentation creation and amendments, Build technician, Quality control and any other function as deemed necessary by the IDCS Manager based on workload and resource demands.The Integration Data Centre Lead Technician's role is to facilitate complex build Integration projects moving builds forward to meet targeted customer delivery schedules. This lead provides direction and guidance to a team of technical resources. They work with several different groups including technical specialists, automation/scripting developers, network engineers, quality control group, and build technicians. Responsibilities Be the technical expert to a group of build technicians, providing support to move the team towards successful project completion. Decipher customer documentation and specifications to turn a logical construct into a physical build. Direct rack and stack of hardware into cabinets, following customer elevation documentation Learn the customer labelling process and naming standards for power and network and be able to meet the quality control expectations for that labelling Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary Work with the automation team in creating and deploying custom scripts to complete hardware verification and populate files with output. Using customer and internal documentation, assist the manager to perform QC checks Attend internal meetings to report status on current build projects Work with the wider team to provide skills training and mentoring to build technicians Working with the Documentation Specialist, create and maintain up-to-date project documentation. Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule Process staged inventory and order modifications working closely with Sales and warehouse staff Apply Gemba Lean processes of improvement by engaging with employees Skills Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build Mature attitude to problem solving and the ability to lead by example. Flexible approach to tasks including a flexible approach to work time constraints when liaising with globally based resources. Ability to work with multiple resources under tight time constraints to meet strict deadlines Technical problem-solving skills Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms Strong organisational and communication skills Ability to work with multiple global teams to manage concurrent rack integration projects Ability to transfer knowledge from one environment (i.e. US Build Configuration Centre) to another environment (i.e. UK / SGP Build Configuration Centre) and convey the cross-discipline skills necessary to create a new working environment Ability to identify process enhancements in the build / quality control / hardware verification processes Skills HPE / Dell / Cisco configuration. Experience in a Data Centre Services organisation, or some similar background Ability to bring disparate teams together to work towards a common goal. Positive approach to challenging technical issues. Ability to provide creative, out-of-the-box solutions to challenging problems while maintaining a mindfulness towards minimising risk and ensuring project timelines Other Requirements approx 2 Years Experience in a Data Centre Services organisation, or some equivalent background. Minimum of 2 years of experience required in the following areas: Some technical / hardware / software experience with the following vendors, including but not limited to Lenovo, IBM, HP, Dell, Supermicro, Cisco, Juniper, Pure and Fortinet. Willing to work extended hours to complete projects and meet deadlines Business working hours are Monday to Friday, 09:00 - 17.00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities Please email your CV to apply for this position
Oct 02, 2025
Full time
Data Centre ccna, rack and stack, cable lable, servers, networking HPE / Dell / Cisco configuration, AX Data Centre Technician LeadSouth Yorkshire Our client is a provider of IT infrastructure, end-user computing, cybersecurity, and IT optimisation products and services. Their customer base spans across multiple sectors. Role This role reports to the DCS Manager and will consist of multiple departmental disciplines including but not limited to: Engineering, Documentation creation and amendments, Build technician, Quality control and any other function as deemed necessary by the IDCS Manager based on workload and resource demands.The Integration Data Centre Lead Technician's role is to facilitate complex build Integration projects moving builds forward to meet targeted customer delivery schedules. This lead provides direction and guidance to a team of technical resources. They work with several different groups including technical specialists, automation/scripting developers, network engineers, quality control group, and build technicians. Responsibilities Be the technical expert to a group of build technicians, providing support to move the team towards successful project completion. Decipher customer documentation and specifications to turn a logical construct into a physical build. Direct rack and stack of hardware into cabinets, following customer elevation documentation Learn the customer labelling process and naming standards for power and network and be able to meet the quality control expectations for that labelling Conduct power testing and respond to any DOAs by debugging and then opening tickets with appropriate hardware vendors as necessary Work with the automation team in creating and deploying custom scripts to complete hardware verification and populate files with output. Using customer and internal documentation, assist the manager to perform QC checks Attend internal meetings to report status on current build projects Work with the wider team to provide skills training and mentoring to build technicians Working with the Documentation Specialist, create and maintain up-to-date project documentation. Work closely with warehouse teams to advise on crating status and any delays potentially impacting the shipping schedule Process staged inventory and order modifications working closely with Sales and warehouse staff Apply Gemba Lean processes of improvement by engaging with employees Skills Ability to decipher technical documentation and communicate technical detail to team members translating logical information into a physical build Mature attitude to problem solving and the ability to lead by example. Flexible approach to tasks including a flexible approach to work time constraints when liaising with globally based resources. Ability to work with multiple resources under tight time constraints to meet strict deadlines Technical problem-solving skills Ability to complete technical configurations, such as firmware upgrades, network settings, and custom settings as required by the customer across multiple vendor platforms Strong organisational and communication skills Ability to work with multiple global teams to manage concurrent rack integration projects Ability to transfer knowledge from one environment (i.e. US Build Configuration Centre) to another environment (i.e. UK / SGP Build Configuration Centre) and convey the cross-discipline skills necessary to create a new working environment Ability to identify process enhancements in the build / quality control / hardware verification processes Skills HPE / Dell / Cisco configuration. Experience in a Data Centre Services organisation, or some similar background Ability to bring disparate teams together to work towards a common goal. Positive approach to challenging technical issues. Ability to provide creative, out-of-the-box solutions to challenging problems while maintaining a mindfulness towards minimising risk and ensuring project timelines Other Requirements approx 2 Years Experience in a Data Centre Services organisation, or some equivalent background. Minimum of 2 years of experience required in the following areas: Some technical / hardware / software experience with the following vendors, including but not limited to Lenovo, IBM, HP, Dell, Supermicro, Cisco, Juniper, Pure and Fortinet. Willing to work extended hours to complete projects and meet deadlines Business working hours are Monday to Friday, 09:00 - 17.00 with a 30-minute lunch break. However due to the nature of the role, with its international reach and shared projects, working outside of these hours to service business needs will occur occasionally, and employees are expected to be readily available in these eventualities Please email your CV to apply for this position

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