We are seeking an experienced Caretaker to join a committed estates team on a full time, permanent basis to assist with a wide range of maintenance tasks and respond to emergency requests including site security. Location: Thatcham Salary: 26,000 - 27,500 Benefits: Generous pension scheme, free meals, 25 days holiday, employee assistance programme Working Hours are Option 1 1:30pm - 9pm Option 2 Week 1 - 1.30pm - 9pm Week 2 10.30am - 6pm As the Caretaker , you will be responsible for: Carrying out any minor works jobs Open and close the school as required Complete swimming pool testing on a daily basis Respond to emergency out-of-hours calls Acting as a Fire Officer Carrying out site security checks, including perimeter walks, locking of all windows / doors, and drawing of blinds Monitoring CCTV Ensuring health and safety standards are maintained Assisting with furniture moves, event set ups, parking control, and emergency lighting testing To attend Health and Safety and First Aid training as directed To act as the out-of-hours security and emergency maintenance operative. The successful Caretaker will have the following related skills / experience: Experience within a maintenance or a caretaker role is essential Must hold a current driving licence Reliable with a professional work ethic Ability to meet health and safety requirements Good communication skills Flexible approach to working hours including on call cover and night shifts Ability to work unsupervised and on initiative Demonstrate good general maintenance experience and knowledge of maintenance techniques
Jun 18, 2026
Full time
We are seeking an experienced Caretaker to join a committed estates team on a full time, permanent basis to assist with a wide range of maintenance tasks and respond to emergency requests including site security. Location: Thatcham Salary: 26,000 - 27,500 Benefits: Generous pension scheme, free meals, 25 days holiday, employee assistance programme Working Hours are Option 1 1:30pm - 9pm Option 2 Week 1 - 1.30pm - 9pm Week 2 10.30am - 6pm As the Caretaker , you will be responsible for: Carrying out any minor works jobs Open and close the school as required Complete swimming pool testing on a daily basis Respond to emergency out-of-hours calls Acting as a Fire Officer Carrying out site security checks, including perimeter walks, locking of all windows / doors, and drawing of blinds Monitoring CCTV Ensuring health and safety standards are maintained Assisting with furniture moves, event set ups, parking control, and emergency lighting testing To attend Health and Safety and First Aid training as directed To act as the out-of-hours security and emergency maintenance operative. The successful Caretaker will have the following related skills / experience: Experience within a maintenance or a caretaker role is essential Must hold a current driving licence Reliable with a professional work ethic Ability to meet health and safety requirements Good communication skills Flexible approach to working hours including on call cover and night shifts Ability to work unsupervised and on initiative Demonstrate good general maintenance experience and knowledge of maintenance techniques
Maintenance Person (Joinery & General Maintenance) Location: Various sites across the East Midlands Salary: £26,040.38 per annum Contract: 37 hours Monday to Friday Autism East Midlands are currently looking to recruit a Maintenance Person to join our busy team. The post holder will be involved in the repair, servicing and construction (where applicable) of a variety of fixtures, fittings and equipment together with buildings and site maintenance. The estate covers 16 sites each with its own unique identity We are seeking candidates, who have good communication skills and a friendly and focused approach. The successful candidate will have a background in property maintenance or construction with experience in carrying out a variety of maintenance and repair work to a professional standard. You will be capable of making decisions in the absence of the Estates Manager & Team leader If you live in Nottingham Mansfield or Worksop, you would be ideally located As a Maintenance Person, you will ideally hold a relevant maintenance qualification (e.g. joinery, basic plumbing, electrical & health and safety, etc.). The Maintenance Person must have a thorough understanding of the potential risks to health, safety and welfare encountered in maintenance work and you ll be willing to undertake additional training to further your knowledge and skills. A full UK driving license is essential for the role. Successful candidates will be professional in their approach to demonstrating courteous behaviour in the execution of their duties. This post is subject to completing a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) and receipt of two satisfactory references. Key Responsibilities Carry out joinery and carpentry repairs, installations, and improvements. Undertake general building maintenance across multiple sites. Repair and maintain fixtures, fittings, doors, windows, flooring, and furniture. Complete basic plumbing, decorating, and minor building works as required. Identify and report maintenance issues, recommending practical solutions. Ensure all work is completed safely, professionally, and to a high standard. Support site improvement and refurbishment projects. Work independently and make informed decisions when required. What We're Looking For Experience in joinery, carpentry, property maintenance, or construction. Practical skills across a range of maintenance disciplines. A commitment to delivering high-quality workmanship Good problem-solving abilities and the confidence to work independently. A strong awareness of health and safety requirements. Excellent communication and interpersonal skills. A full UK driving licence. We offer: 25 days annual leave plus bank holidays (33 days total) Comprehensive induction and autism-specific training Paid job-related qualifications and ongoing development Generous occupational sick pay Employer pension scheme Flexible working opportunities Employee Assistance Programme Access to legal and financial wellbeing support Paid maternity, paternity, and adoption leave Blue Light Card scheme access Friendly and supportive team environment Excellent opportunities for career progression
Jun 15, 2026
Full time
Maintenance Person (Joinery & General Maintenance) Location: Various sites across the East Midlands Salary: £26,040.38 per annum Contract: 37 hours Monday to Friday Autism East Midlands are currently looking to recruit a Maintenance Person to join our busy team. The post holder will be involved in the repair, servicing and construction (where applicable) of a variety of fixtures, fittings and equipment together with buildings and site maintenance. The estate covers 16 sites each with its own unique identity We are seeking candidates, who have good communication skills and a friendly and focused approach. The successful candidate will have a background in property maintenance or construction with experience in carrying out a variety of maintenance and repair work to a professional standard. You will be capable of making decisions in the absence of the Estates Manager & Team leader If you live in Nottingham Mansfield or Worksop, you would be ideally located As a Maintenance Person, you will ideally hold a relevant maintenance qualification (e.g. joinery, basic plumbing, electrical & health and safety, etc.). The Maintenance Person must have a thorough understanding of the potential risks to health, safety and welfare encountered in maintenance work and you ll be willing to undertake additional training to further your knowledge and skills. A full UK driving license is essential for the role. Successful candidates will be professional in their approach to demonstrating courteous behaviour in the execution of their duties. This post is subject to completing a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) and receipt of two satisfactory references. Key Responsibilities Carry out joinery and carpentry repairs, installations, and improvements. Undertake general building maintenance across multiple sites. Repair and maintain fixtures, fittings, doors, windows, flooring, and furniture. Complete basic plumbing, decorating, and minor building works as required. Identify and report maintenance issues, recommending practical solutions. Ensure all work is completed safely, professionally, and to a high standard. Support site improvement and refurbishment projects. Work independently and make informed decisions when required. What We're Looking For Experience in joinery, carpentry, property maintenance, or construction. Practical skills across a range of maintenance disciplines. A commitment to delivering high-quality workmanship Good problem-solving abilities and the confidence to work independently. A strong awareness of health and safety requirements. Excellent communication and interpersonal skills. A full UK driving licence. We offer: 25 days annual leave plus bank holidays (33 days total) Comprehensive induction and autism-specific training Paid job-related qualifications and ongoing development Generous occupational sick pay Employer pension scheme Flexible working opportunities Employee Assistance Programme Access to legal and financial wellbeing support Paid maternity, paternity, and adoption leave Blue Light Card scheme access Friendly and supportive team environment Excellent opportunities for career progression
Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service. What we offer: Starting salary: £(phone number removed) + £2,000 OTE Annual salary reviews Annual holiday allowance increase, up to 22 days + Bank Holidays Hours of work: 8am 4.30pm Monday to Friday (with overtime opportunities) Location of work: Kendal Are you looking for a job with a well-known and established company, boasting a loyal customer base and a nationwide presence? In return, you will receive a comprehensive induction and the initial training to get you off to a flying start. Benefits: Company van and mobile phone New uniform annually Paid training and qualification in the application of pesticides and chemicals Ongoing training and development Medical cash plan Christmas Shutdown Free Lawn Treatments Enhanced Paternity & Maternity pay Company Sick pay 24 hour Employee Assistance Helpline Store Discounts on other retailers Long Service Awards Employee of the Month Awards About you: As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love! Responsibilities: Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead). To visit a number of designated customers on a daily basis to apply fertiliser and herbicide. Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.) At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out. Inform the customer of the next treatment date. Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required. Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery. Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste Working in a team or alone on machine work which can be physically demanding so good general fitness is required. Maintain standards of all health and safety practices, as supplied by Green Thumb Limited. Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed. Ensure a professional and smart appearance at all times. Carrying out any necessary simple service calls as and when they arise. Carry out lawn analysis and quotations as required. Supporting business growth by speaking to potential customers and giving point of sale material as requested. Maintain and update stock reports when required. The ideal candidate will: Have full, UK driving licence for manual vehicles Have excellent communication and customer-facing skills Have a passion for lawn care Want a job where they can work independently, outdoors and keep active Be able to deliver top quality customer service Have excellent organisation and timekeeping skills Have the right to work in the UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us as our Lawn Operative, click apply below - we want to hear from you! You may have experience of the following: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Jun 15, 2026
Full time
Due to growth and expansion, we have exciting opportunities for Lawn Care Operatives with GreenThumb Ltd, UK s leading provider of lawn care. For over 36+ years we have been developing products such as the no scorch technology, lawn make overs and have now launched a brand new lawn treatment cycle service. What we offer: Starting salary: £(phone number removed) + £2,000 OTE Annual salary reviews Annual holiday allowance increase, up to 22 days + Bank Holidays Hours of work: 8am 4.30pm Monday to Friday (with overtime opportunities) Location of work: Kendal Are you looking for a job with a well-known and established company, boasting a loyal customer base and a nationwide presence? In return, you will receive a comprehensive induction and the initial training to get you off to a flying start. Benefits: Company van and mobile phone New uniform annually Paid training and qualification in the application of pesticides and chemicals Ongoing training and development Medical cash plan Christmas Shutdown Free Lawn Treatments Enhanced Paternity & Maternity pay Company Sick pay 24 hour Employee Assistance Helpline Store Discounts on other retailers Long Service Awards Employee of the Month Awards About you: As a Lawn Operative, you will be responsible for delivering a high level of professional service to customers across your treatment area. With training, you will be able to identify lawn issues and offer advice on treatments that may be required. Building relationships with our customers is essential, you will therefore be able to talk to our customers on every visit, offering expert advice on our products and services, helping us to build lawns that our customers will love! Responsibilities: Maintaining contact with the customer before a treatment is carried out to inform them when you will be attending. (call ahead). To visit a number of designated customers on a daily basis to apply fertiliser and herbicide. Where possible, inform the customer before any work commences, that you are there. (If the customer is not available then continue with the treatment.) At the conclusion of the work, notify the customer that the treatment has been completed and supply the invoice explaining what work has been carried out. Inform the customer of the next treatment date. Identify any lawn issues and offer any necessary advice on lawn and mowing practice and any additional treatments which may be required. Carrying out essential Spring/Autumn machine work such as Aerators, Scarifiers and lawn top-dressers using a variety of professional lawncare machinery. Aeration and scarification is the reduction of moss, thatch and soil compaction which needs to be carried out in a safe and professional manner. The use of regular garden tools such as rakes, leaf sweepers and brooms to clear scarification waste Working in a team or alone on machine work which can be physically demanding so good general fitness is required. Maintain standards of all health and safety practices, as supplied by Green Thumb Limited. Maintaining a high level of cleanliness of the company vehicle and ensure all servicing is completed. Ensure a professional and smart appearance at all times. Carrying out any necessary simple service calls as and when they arise. Carry out lawn analysis and quotations as required. Supporting business growth by speaking to potential customers and giving point of sale material as requested. Maintain and update stock reports when required. The ideal candidate will: Have full, UK driving licence for manual vehicles Have excellent communication and customer-facing skills Have a passion for lawn care Want a job where they can work independently, outdoors and keep active Be able to deliver top quality customer service Have excellent organisation and timekeeping skills Have the right to work in the UK If you think you fit the criteria and would like to work for a forward-thinking business, why not join us as our Lawn Operative, click apply below - we want to hear from you! You may have experience of the following: Maintenance Worker, Maintenance Operative, Caretaker, Maintenance Technician, Maintenance Assistant, Maintenance Engineer, Maintenance Supervisor, Maintenance Manager, Facilities, Grounds Worker, Health & Safety, Estates Management, Facilities Management, Gardener, Postal Services, Delivery drivers, Labourer, Lawn Care, Landscaping, Lawn Technician, Customer services, Sales.
Refrigeration Maintenance Engineer Shift: Days (Monday-Friday) + 1 Saturday per month (TOIL provided) Pay: Up to £47,000 + Premium Overtime + Excellent Benefits Location: Chippenham, Wiltshire Are you a Refrigeration Engineer looking to escape call-out heavy contracting and join a modern environment where quality comes before quantity? Do you want to work in a technically interesting facility with flexible hours, outstanding benefits and genuine work-life balance? Whether your background is within pharmaceutical, healthcare, hospitals, MOD, facilities management, building services, critical environments, HVAC or industrial maintenance, this could be the opportunity you've been looking for if you're seeking a days-based role with genuine work-life balance. Yolk Recruitment are supporting a market-leading business in their search for a Refrigeration Maintenance Engineer as they continue to invest in and strengthen their engineering team. This is a fantastic opportunity to join a growing organisation supplying critical products and services across the UK, offering long-term stability and exposure to a variety of equipment and technologies. What we're looking for Time-served apprenticeship or NVQ Level 3 qualification. F-Gas qualification or significant refrigeration experience. Strong fault-finding ability. Previous experience carrying out planned and reactive maintenance. A proactive approach and willingness to work within a highly regulated environment. Engineers from the following sectors are encouraged to apply: Pharmaceutical and healthcare. Hospitals and NHS estates. MOD and defence. Facilities management. Building services. Critical environments and data centres. HVAC and refrigeration contractors. Food and beverage. Medical devices. Utilities and process industries. Experience maintaining equipment such as refrigeration plant, chillers, air conditioning systems, HVAC equipment, pumps and building services infrastructure would be highly advantageous. And this is what you'll get in return Salary package up to £47,000. £44,000 basic salary plus £250 monthly standby allowance. Overtime available paid at x1.5. Double time on Sundays and Bank Holidays. Flexible start times available. One Saturday per month with TOIL. Excellent pension scheme with enhanced employer contributions of up to 8%. 25 days holiday plus bank holidays, increasing with service. Enhanced company sick pay. Life assurance of 8x salary. Employee Assistance Programme and Virtual GP service. Employee discounts and reward platform. Long-term stability and development opportunities. You'll be joining a growing business with a strong reputation, operating within a clean and modern environment where engineers are given ownership, technical variety and the opportunity to make a genuine impact. Unlike many refrigeration roles, this position offers a varied workload, excellent work-life balance and the chance to work within a highly regulated environment supporting critical products and services across the UK. Are you up to the challenge? Please get in touch today with engineering specialist Liam Reid. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days, unfortunately you have been unsuccessful. Please keep an eye on our website for future opportunities.
Jun 12, 2026
Full time
Refrigeration Maintenance Engineer Shift: Days (Monday-Friday) + 1 Saturday per month (TOIL provided) Pay: Up to £47,000 + Premium Overtime + Excellent Benefits Location: Chippenham, Wiltshire Are you a Refrigeration Engineer looking to escape call-out heavy contracting and join a modern environment where quality comes before quantity? Do you want to work in a technically interesting facility with flexible hours, outstanding benefits and genuine work-life balance? Whether your background is within pharmaceutical, healthcare, hospitals, MOD, facilities management, building services, critical environments, HVAC or industrial maintenance, this could be the opportunity you've been looking for if you're seeking a days-based role with genuine work-life balance. Yolk Recruitment are supporting a market-leading business in their search for a Refrigeration Maintenance Engineer as they continue to invest in and strengthen their engineering team. This is a fantastic opportunity to join a growing organisation supplying critical products and services across the UK, offering long-term stability and exposure to a variety of equipment and technologies. What we're looking for Time-served apprenticeship or NVQ Level 3 qualification. F-Gas qualification or significant refrigeration experience. Strong fault-finding ability. Previous experience carrying out planned and reactive maintenance. A proactive approach and willingness to work within a highly regulated environment. Engineers from the following sectors are encouraged to apply: Pharmaceutical and healthcare. Hospitals and NHS estates. MOD and defence. Facilities management. Building services. Critical environments and data centres. HVAC and refrigeration contractors. Food and beverage. Medical devices. Utilities and process industries. Experience maintaining equipment such as refrigeration plant, chillers, air conditioning systems, HVAC equipment, pumps and building services infrastructure would be highly advantageous. And this is what you'll get in return Salary package up to £47,000. £44,000 basic salary plus £250 monthly standby allowance. Overtime available paid at x1.5. Double time on Sundays and Bank Holidays. Flexible start times available. One Saturday per month with TOIL. Excellent pension scheme with enhanced employer contributions of up to 8%. 25 days holiday plus bank holidays, increasing with service. Enhanced company sick pay. Life assurance of 8x salary. Employee Assistance Programme and Virtual GP service. Employee discounts and reward platform. Long-term stability and development opportunities. You'll be joining a growing business with a strong reputation, operating within a clean and modern environment where engineers are given ownership, technical variety and the opportunity to make a genuine impact. Unlike many refrigeration roles, this position offers a varied workload, excellent work-life balance and the chance to work within a highly regulated environment supporting critical products and services across the UK. Are you up to the challenge? Please get in touch today with engineering specialist Liam Reid. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days, unfortunately you have been unsuccessful. Please keep an eye on our website for future opportunities.
Black Country Housing Group
Watford, Hertfordshire
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Oct 29, 2025
Full time
Are you passionate about making a real difference in people's lives? Are you looking for a new role in a dynamic housing organisation, where you are empowered to shape your own patch and bring ideas to life. At Black Country Housing Group our values are not just a set of words but are at the heart of the way our organisation works and how our colleagues interact in their day-to-day activities. If you share this ethos, you will thrive at BCHG. Learn more about who we are and what we do at Careers Black Country Housing Group We have a fantastic opportunity for a generic Housing Officer ( known internally as Customer Relations Manager/CRM ) to join us on a full time, permanent contract in return for a competitive salary of £38,364.73 per annum. Background to Post: We are looking for someone who genuinely cares about people and communities and has a passion supporting others, solving problems and delivery excellent customer services. We are looking for someone who has good knowledge and skills of working in housing management that is able to hit the ground running, you will have a minimum of 2 years' experience working in a similar role in the housing sector. You will need a full UK driving license and your own vehicle as 80% of the week will be spent out on our estates completing home visits (annual property visit, rent arrears, anti-social behaviour, estate inspections). Mileage allowance can be claimed for any travel when visiting our customers. Standard DBS Check Required Specific tasks of the role include, but are not limited to: To provide comprehensive housing management services within a defined geographical area of approx. 255 units. This will include but not limited to: Management of rent and service charge payments and arrears Management of voids & lettings to achieve void turnaround Tenancy management including nuisance & anti-social To resolve queries and complaints from residents in a timely and responsive manner To offer advice and support to any customer to help sustain their tenancy To promote and support resident engagement activities To develop neighbourhood plans and build local partnerships To meet with all residents in the area at least twice per year including shared ownership customers. To market homes within their area ensuring a waiting list is maintained for all properties To offer advice and support to all residents to assist them in meeting their obligations to pay their rents and service charges on time. To resolve queries and complaints from residents in a timely and responsive manner To resolve resident queries with regard to repairs and maintenance ensuring that contractors meet the needs of residents and their contractual responsibilities Skills and Experience required: Must have housing experience of tenant and social housing Knowledge of best practice in one of estate management, income management or tenant support Knowledge of housing law and awareness of current housing issues Seeks ways to bring improvements in the way that work is done Communicates effectively, listens sensitively, adapts to audience and fosters effective communication with others The post holder will be subject to an enhanced DBS disclosure check and a six-month probation period Customer Services or Housing Qualification required Why Join Us? At BCHG, we're more than just a housing provider. We are a team that cares deeply about the people we serve and the colleagues we work with. 28 Days Annual leave per year (pro rata), plus bank holiday entitlements - so you can have a well-earned rest Hybrid Working Opportunities - helping you to work in the most effective way for you Staff recognition scheme - because hard work doesn't go unnoticed 100% Annual Attendance Reward - to reward you for being there for our customers Annual Pay Review - ensuring your pay reflects what's happening in the market Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters - because sometimes, we all need a helping hand Life assurance - In case the worst should happen A broad learning and development programme - to help you be the best that you can be Access to an attractive contributory pension scheme - giving you peace of mind about life after work. About us: With over 2,200 homes across the Black Country and Birmingham, as well as a purpose-built Residential Care Home, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations. Since our founding in 1974, we've significantly expanded both the number of homes we manage and the range of housing-related services we provide. Each year, we positively impact the lives of thousands of customers. At Black Country Housing Group, our values are more than just words-they shape the way we operate and how our colleagues interact daily. We're dedicated to the growth and well-being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families. As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses. Reasonable adjustments will be made available if required during the interview process. If this sounds like the right fit for you, we encourage you to join our friendly and dedicated team at BCHG! Closing Date: 7th November 2025 Interview dates - Week commencing 17th November 2025 Please note that we reserve the right to close the advert earlier than the stated closing date where we receive a high volume of applications. If you have any questions about this vacancy, or require any reasonable adjustments to support your application, please get in touch with our HR team via who will be happy to assist.
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
Sep 23, 2025
Full time
Do you have experience of working on a busy estates helpdesk? Do you enjoy scheduling maintenance jobs, liaising with engineers, and maintaining the smooth operations for a busy estates team? If you like to multi task, have a background in helpdesk or estates operations then this could be the role for you! We have a new estates assistant role, working for a Higher Education organisation based in the heart of central London. You will be joining a friendly and forward thinking organisation and be working in the operation teams that is central to the systematic running of the estates department. In addition to a great starting salary of c£31,200 (which rises annually) you will also be rewarded with a wealth of benefits including: Hybrid working (3 in, 2 at home) 31 days holiday + Bank Holidays Generous Pension Opportunities for development and further training Within this estates helpdesk role you will be tasked with a varied role. This role involves a lot of communication so you must be happy to speak to people on the phone or face to face and enjoy chasing people for the information you need. Your role as an estates assistant will include: Acting as the first point of contact for maintenance, and facilities services for the University. Operate the estates helpdesk and job management systems. (Invida) Provide administrative assistance for scheduling engineering works. Raise purchase orders, liaise with suppliers and maintain accurate procurement and financial records. Assist with contractor compliance and health and safety requirements. For this Estates Helpdesk Assistant position in London we are looking for: Previous experience of operating a facilities helpdesk and using a CAFM system is essential to your success in this role Strong administrative experience including raising PO numbers, maintaining records and financial records Experience of communicating with engineers and contractors, including chasing for information needed within your role Good Excel and Word experience, strong with IT systems, ideally Invida or a CAFM system It is essential that you have worked in a similar role previously, either in a client side team, or for a service provider. Unfortunately we can not accept applications for this role without the above experience. If you have worked within a facilities helpdesk, estates officer, maintenance scheduler or contract support assistant, then you may have the right experience to be effective in this position. A great new role in a vibrant team awaits here please apply now! We are committed to diversity and inclusion. We welcome all applicants regardless of identity, personal characteristics or background
Permanent, Full Time 32.5 hours, term time only - 20704 + 1,140 SEN allowance Plus a 100 welcome payment on successful completion of your 6 months' probation Monday and Tuesday 08.45 to 16.30, Wednesday Thursday and Friday 08.45 to 15.15 National Rescue Award is essential or other certificates welcome This is a great opportunity to work for wonderful school based in Maidenhead. Our client offers a great work environment, a lovely team environment and great benefits (see below). Your role will be to supervise the security and safety of pool users and carry out rescues as required. As the Pool Assistant your role will involve: Comply with pool safety operating procedures at all times. Constantly scan the pool while in use and be prepared to take action in the event of an emergency. Check the safety of pool equipment and report any damage or malfunction of equipment, plant or building fabric to the Head of Estates. Perform inspection of pool safety equipment including rescue aids and alarms in accordance with the operating procedures. Assist with the assembly and dismantling of equipment as required. Undertake basic pool maintenance, Ensure that a consistently high level of cleanliness and hygiene is maintained throughout the pool area at all times. Carry out regular checks of the changing facilities, paying particular attention to safety, facility operation, security, cleanliness and hygiene. Comply with the pool's Health and Safety procedures at all times. Ensure that all equipment is stored safely and securely when not in use. Assist with the emergency evacuation of the pool, for example in the event of a fire alarm. As the Pool Assistant you will need: Previous work assisting with swimming pool Skill and experience in the application of pool surveillance and rescue techniques. Commitment to team-working, and respect and consideration of others. Excellent communication skills. Ability to react calmly and effectively in emergency situations. Ability to prepare routine administrative paperwork relating to the pool. Knowledge of CPR and emergency medical procedures. Ability to follow routine verbal and written instructions. Ability to maintain vigilance without distraction to ensure pool safety. Previous pool maintenance experience. Commitment to ensuring an enjoyable and safe experience for all pool users. Benefits: Occupational pension scheme Employee Assistance Programme (counselling and advisory service) Cycle to Work scheme IT equipment discounts Healthcare scheme Perkbox discounted benefits (cinema, restaurant, high street and gym discounts, free drink every month at Caf Nero) Gift voucher scheme Eye Care vouchers Flu vaccination voucher Hepatitis B vaccination contribution Training and Personal Development Spectrum Health (24/7 access to counselling and support)
Sep 22, 2025
Full time
Permanent, Full Time 32.5 hours, term time only - 20704 + 1,140 SEN allowance Plus a 100 welcome payment on successful completion of your 6 months' probation Monday and Tuesday 08.45 to 16.30, Wednesday Thursday and Friday 08.45 to 15.15 National Rescue Award is essential or other certificates welcome This is a great opportunity to work for wonderful school based in Maidenhead. Our client offers a great work environment, a lovely team environment and great benefits (see below). Your role will be to supervise the security and safety of pool users and carry out rescues as required. As the Pool Assistant your role will involve: Comply with pool safety operating procedures at all times. Constantly scan the pool while in use and be prepared to take action in the event of an emergency. Check the safety of pool equipment and report any damage or malfunction of equipment, plant or building fabric to the Head of Estates. Perform inspection of pool safety equipment including rescue aids and alarms in accordance with the operating procedures. Assist with the assembly and dismantling of equipment as required. Undertake basic pool maintenance, Ensure that a consistently high level of cleanliness and hygiene is maintained throughout the pool area at all times. Carry out regular checks of the changing facilities, paying particular attention to safety, facility operation, security, cleanliness and hygiene. Comply with the pool's Health and Safety procedures at all times. Ensure that all equipment is stored safely and securely when not in use. Assist with the emergency evacuation of the pool, for example in the event of a fire alarm. As the Pool Assistant you will need: Previous work assisting with swimming pool Skill and experience in the application of pool surveillance and rescue techniques. Commitment to team-working, and respect and consideration of others. Excellent communication skills. Ability to react calmly and effectively in emergency situations. Ability to prepare routine administrative paperwork relating to the pool. Knowledge of CPR and emergency medical procedures. Ability to follow routine verbal and written instructions. Ability to maintain vigilance without distraction to ensure pool safety. Previous pool maintenance experience. Commitment to ensuring an enjoyable and safe experience for all pool users. Benefits: Occupational pension scheme Employee Assistance Programme (counselling and advisory service) Cycle to Work scheme IT equipment discounts Healthcare scheme Perkbox discounted benefits (cinema, restaurant, high street and gym discounts, free drink every month at Caf Nero) Gift voucher scheme Eye Care vouchers Flu vaccination voucher Hepatitis B vaccination contribution Training and Personal Development Spectrum Health (24/7 access to counselling and support)
