22 jobs found

1st / 2nd Line Support Engineer - MSP Whitstable, Kent £28,000 - £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 - £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.

Cloud Engineer & Team Coordinator - London - c£40K A technically focused MSP is looking to hire a Cloud Engineer & Team Coordinator to own their clients' cloud infrastructure and keep a busy team of senior engineers running smoothly. You will take the lead on cloud systems, security, and firewall management across a varied client base, working closely with both support colleagues and external suppliers to ensure service quality is consistently delivered and continuously improved. This is a great opportunity for a hands-on cloud professional to have genuine ownership, real variety, and a clear path to grow with the business. Key Responsibilities Manage and support client cloud infrastructure, security, and network environments Act as the dedicated escalation point for firewall and network queries Script and automate cloud deployment and reporting, primarily in SharePoint Test and roll out updates to firewalls and routers Coordinate a team of senior engineers, ensuring they have the equipment and information needed to deliver Skills & Experience Working knowledge of a leading firewall vendor - FortiGate ideal Windows environment support and hardware troubleshooting experience O365 administration including conditional access and SharePoint setup MDM experience Comfortable working independently and delivering technical tasks on time Strong coordination skills across multi-person delivery teams

Senior Cyber Security & Network Analyst The Opportunity in a Nutshell On behalf of our client, a leader in their industry , we are seeking a senior, hands-on technology professional with a deep foundation in Network Engineering (minimum 5-7 years of experience) coupled with strong Cyber Security expertise. This is not a purely monitoring role; the client requires an engineer who can lead from the front, physically and logically build infrastructure, and own complex technical projects from inception to completion. You will ensure the client's digital ecosystem remains resilient, highly performant, and securely aligned with evolving business objectives. Core Responsibilities As a senior technical anchor within the operations team, your daily focus will heavily lean into robust network engineering, system build-outs, and defensive security protocols: Infrastructure Installations & Kit Builds: Act as the technical lead for configuring, assembling, installing, and deploying new network and security hardware. Ensure all engineering documentation is immaculately maintained. Network Architecture Ownership: Maintain, optimize, and scale the client's Layer 2/3 environment, specifically managing Cisco Nexus routing, LAN/WAN frameworks, wireless networks, B2B links, and network load balancing solutions. Project Leadership: Spearhead mid-to-large scale infrastructure initiatives, ensuring deliverables are hit on time and within budget. You will be expected to demonstrate the tangible business value your technical decisions bring to the overall deployment process. Infrastructure Defense & Monitoring: Oversee next-generation Palo Alto firewalls, intrusion prevention systems, and data encryption protocols. Monitor SIEM platforms and threat feeds to isolate, investigate, and remediate digital vulnerabilities. Collaboration & Mentorship: Partner closely with internal technical squads and coordinate with external vendor partners. Provide coaching and technical advice to team members to foster a culture of continuous improvement. What The Client Is Looking For To thrive in this fast-paced environment, candidates must possess a blend of seasoned engineering experience and a structured, methodical approach to problem-solving. Technical Competencies: Minimum of 5-7 years of dedicated experience implementing, supporting, and developing complex L2/3 network architectures. Proven track record of leading and performing new network installations and physical/logical kit builds. Deep technical proficiency configuring and supporting L2/3 Cisco Nexus switching frameworks and Aruba Wi-Fi environments. Solid understanding of Network Load Balancing mechanisms and coordinating third-party Penetration Testing. Strong secondary expertise in Cyber Security, specifically administering Palo Alto Firewalls alongside their advanced next-gen service suites. Background utilizing Qualys Vulnerability Management tools and endpoint detection/remediation software. Previous experience navigating SOX compliance frameworks and handling fast-paced data environments is highly desirable. Application Requirement: Project Examples Our client values real-world execution. As part of your application, please be prepared to provide specific examples of projects where you led from the front on network or security kit deployments. We will look for details on:The scope of the hardware/software deployment you personally executed.The specific technical challenges you overcame during the installation or build phase.The tangible value and security/performance improvements your role brought to that process. Growth, Support & Culture Our client believes in empowering their people to reach their full potential. Joining this team means benefiting from: Structured Progression: Clear objective setting, tailored 1:1 mentorship sessions, and consistent coaching to elevate your architectural capabilities. Empowerment & Autonomy: An inclusive culture that grants ownership of meaningful outcomes and encourages exploration of development opportunities outside your immediate remit. A Collaborative Space: A supportive management philosophy designed to give employees the resources they need to excel while allowing them to bring their authentic selves to work every day.

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

THE ROLE We are seeking an intelligent, highly motivated Technical Support Engineer with excellent troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join a successful company, in a role supporting our international client base and offers exposure to a variety of different technologies. RESPONSIBILITIES Logging and answering both technical and functional queries for international partners and customers Analysing and resolving application problems in complex, multi-tier customer deployments, often with no direct access to the affected system Participate in rota providing office cover from 8:00am to 10:30pm, Monday to Friday and out of hours on-call cover 24x7x365 Identifying and reporting defects in our application code, and managing fixes through Development Documenting solutions to grow our knowledge base Making recommendations on areas of process improvement Suggesting and adopting ways to improve the overall customer experience Providing internal feedback on our products from a customer and technical perspective KEY SKILLS AND EXPERIENCE BSc in Computer Science or equivalent relevant technical qualification, or professional work experience in a support function, ideally externally within a software company Experience of using case management tools Experience of using Virtual Machines Experience of multi-tier application support in a Microsoft environment, including: IIS TCP/IP MS SQL and MS SQL Server Azure Active Directory/LDAP COM/DCOM PKI Exceptional analytical and troubleshooting skills Strong written and verbal communication skills Able to multi-task and prioritise effectively Experience of some the following would be advantageous: Entra Certificate Authorities Smartcards and Middleware Firewalls Scripting languages and/or Development Mobile app support and technologies Salesforce administration desirable GENERAL REQUIREMENTS Must be customer facing and enjoy working with partners and customers You will possess strong communication skills Able to work effectively alone and with others within own and wider teams to achieve successful resolution of customer's issues in a timely manner Driven and pro-active, with a can-do attitude Self-motivated, working with a minimum of supervision Willing and able to undertake rare international travel, if required, in carrying out Support duties Eligible to obtain UK security clearance The salary is 35,000 to 40,000 plus benefits and offers hybrid working of 2x days per week on-site in Rugby.

Conrad Consulting is proud to be partnering with a highly respected multidisciplinary consultancy to recruit an experienced Senior Façade Consultant for its expanding London-based Fire and Façade team. Our client has built an outstanding reputation across the built environment sector, delivering specialist services in façade engineering, fire safety, project management and compliance. With a strong pipeline of work across residential, mixed-use and higher-risk buildings, this is an excellent opportunity to join a technically driven consultancy at the forefront of building safety and façade remediation. Working alongside experienced fire engineers and a multidisciplinary project team, you will play a key role in the delivery of façade investigations, PAS 9980 assessments, remediation schemes and Building Safety Regulator compliance activities. The Role Key responsibilities include: Delivering Fire Risk Appraisals of External Walls (FRAEWs) in accordance with PAS 9980, from site investigation through to report completion. Undertaking intrusive façade investigations and coordinating material sampling and testing. Assessing external wall systems, including insulation products, cavity barriers, fire stopping and façade compositions. Producing high-quality technical reports and providing expert advice on façade fire performance and remediation strategies. Advising clients and project teams on Building Regulations, the Building Safety Act and other relevant legislation. Supporting the preparation of Building Safety Regulator Gateway submissions. Monitoring cladding remediation and construction works to ensure compliance with design intent, specifications and industry best practice. Carrying out technical audits, due diligence reviews, tender assessments and responding to contractor queries. Collaborating closely with project managers, cost consultants and fire engineers to deliver complex projects successfully. Leading technical discussions and resolving design and construction-related issues throughout the project lifecycle. Candidate Requirements The successful candidate will ideally possess: A minimum of five years' experience within façade consultancy, engineering or a related discipline. At least three years' experience involving external wall construction, façade inspections or façade remediation projects. Proven experience undertaking FRAEWs, with a strong understanding of PAS 9980. A degree in Building Engineering, Façade Engineering or a related subject. Membership, or working towards membership, of a recognised professional institution such as RICS, IFE, CABE, IFSM, CIBSE or similar. Strong technical understanding of façade systems, fire safety measures and construction methodologies. Experience working on higher-risk buildings and an understanding of Building Safety Regulator requirements and Golden Thread principles. Experience reviewing construction information, undertaking technical audits and providing specialist design input. Excellent report-writing and communication skills. Familiarity with digital reporting platforms such as PlanRadar and iAuditor. The ability to work independently while contributing effectively within multidisciplinary teams. A full UK driving licence. What's on Offer Highly competitive salary package. Performance-related bonus. Private healthcare. Pension scheme. Gym membership. Structured CPD and genuine career progression opportunities. 25 days annual leave plus additional time off between Christmas and New Year. Exposure to a diverse range of technically challenging projects across the UK. A collaborative and supportive environment with the opportunity to work alongside some of the industry's leading façade and fire professionals.

Conrad Consulting is delighted to be working with a leading multidisciplinary consultancy to recruit an experienced Senior FRAEW Consultant for their growing Fire and Façade team based in London. Our client has established an excellent reputation across the UK built environment sector, delivering specialist services in fire engineering, façade consultancy, project management, building surveying and cost consultancy. They are heavily involved in complex residential, mixed-use and higher-risk building projects and continue to experience significant growth within their fire and façade offering. This is an exciting opportunity for a technically strong consultant to join a highly skilled team and play a key role in delivering Fire Risk Appraisals of External Walls (FRAEWs), whilst also supporting façade remediation and cladding replacement schemes from inception through to completion. The Role The successful candidate will be responsible for: Delivering PAS 9980 assessments from initial investigation through to final report production. Planning and coordinating intrusive surveys and working alongside specialist access and façade contractors. Undertaking detailed investigations of external wall systems, including material identification, cavity barriers, fire stopping and insulation composition. Producing high-quality FRAEW reports in accordance with PAS 9980 guidance. Providing technical advice on façade fire performance, remediation strategies and compliance matters. Supporting remediation projects and collaborating with fire engineers, project managers and cost consultants. Assisting with design reviews and resolving technical queries throughout project delivery. Engaging with stakeholders and preparing documentation for the Cladding Safety Scheme where required. Advising on relevant legislation, including the Building Safety Act, Building Regulations and the Regulatory Reform (Fire Safety) Order. Candidate Requirements Applicants should possess: A minimum of five years' experience within consultancy or engineering, with at least three years focused on external wall construction and fire risk assessment. Demonstrable experience delivering FRAEWs, with strong working knowledge of PAS 9980. A degree in Building Engineering, Fire Engineering or a related discipline. Membership or progression towards membership of a relevant professional body such as RICS, IFE, CABE, IFSM, CIBSE or similar. Strong technical understanding of façade systems, fire behaviour and remediation principles. Knowledge of BS 8414 testing and BR 135 classifications. Experience working on medium and high-risk buildings and an understanding of Golden Thread requirements. Excellent report-writing skills and proficiency with Microsoft Office and digital reporting platforms. The ability to work independently while contributing effectively within multidisciplinary teams. Desirable Completion of the RICS EWS1 External Wall Training Programme. Experience supporting cladding remediation projects and construction delivery. What's on Offer Highly competitive salary dependent upon experience. Performance-related bonus. Private healthcare. Pension scheme. Gym membership. Ongoing CPD and structured career progression. 25 days annual leave plus additional time off between Christmas and New Year. Hybrid working environment and exposure to high-profile projects across the UK.

SIEM Analyst / Cyber Threat Detection Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a SIEM Analyst Cyber Threat Detection, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials

Senior Cyber Security & Network Analyst The Opportunity in a Nutshell On behalf of our client, a leader in their industry , we are seeking a senior, hands-on technology professional with a deep foundation in Network Engineering (minimum 5-7 years of experience) coupled with strong Cyber Security expertise. This is not a purely monitoring role; the client requires an engineer who can lead from the front, physically and logically build infrastructure, and own complex technical projects from inception to completion. You will ensure the client's digital ecosystem remains resilient, highly performant, and securely aligned with evolving business objectives. Core Responsibilities As a senior technical anchor within the operations team, your daily focus will heavily lean into robust network engineering, system build-outs, and defensive security protocols: Infrastructure Installations & Kit Builds: Act as the technical lead for configuring, assembling, installing, and deploying new network and security hardware. Ensure all engineering documentation is immaculately maintained. Network Architecture Ownership: Maintain, optimize, and scale the client's Layer 2/3 environment, specifically managing Cisco Nexus routing, LAN/WAN frameworks, wireless networks, B2B links, and network load balancing solutions. Project Leadership: Spearhead mid-to-large scale infrastructure initiatives, ensuring deliverables are hit on time and within budget. You will be expected to demonstrate the tangible business value your technical decisions bring to the overall deployment process. Infrastructure Defense & Monitoring: Oversee next-generation Palo Alto firewalls, intrusion prevention systems, and data encryption protocols. Monitor SIEM platforms and threat feeds to isolate, investigate, and remediate digital vulnerabilities. Collaboration & Mentorship: Partner closely with internal technical squads and coordinate with external vendor partners. Provide coaching and technical advice to team members to foster a culture of continuous improvement. What The Client Is Looking For To thrive in this fast-paced environment, candidates must possess a blend of seasoned engineering experience and a structured, methodical approach to problem-solving. Technical Competencies: Minimum of 5-7 years of dedicated experience implementing, supporting, and developing complex L2/3 network architectures. Proven track record of leading and performing new network installations and physical/logical kit builds. Deep technical proficiency configuring and supporting L2/3 Cisco Nexus switching frameworks and Aruba Wi-Fi environments. Solid understanding of Network Load Balancing mechanisms and coordinating third-party Penetration Testing. Strong secondary expertise in Cyber Security, specifically administering Palo Alto Firewalls alongside their advanced next-gen service suites. Background utilizing Qualys Vulnerability Management tools and endpoint detection/remediation software. Previous experience navigating SOX compliance frameworks and handling fast-paced data environments is highly desirable. Application Requirement: Project Examples Our client values real-world execution. As part of your application, please be prepared to provide specific examples of projects where you led from the front on network or security kit deployments. We will look for details on: The scope of the hardware/software deployment you personally executed. The specific technical challenges you overcame during the installation or build phase. The tangible value and security/performance improvements your role brought to that process. Growth, Support & Culture Our client believes in empowering their people to reach their full potential. Joining this team means benefiting from: Structured Progression: Clear objective setting, tailored 1:1 mentorship sessions, and consistent coaching to elevate your architectural capabilities. Empowerment & Autonomy: An inclusive culture that grants ownership of meaningful outcomes and encourages exploration of development opportunities outside your immediate remit. A Collaborative Space: A supportive management philosophy designed to give employees the resources they need to excel while allowing them to bring their authentic selves to work every day.

Job Title: MDA Security Operations (SecOps) Engineer Clearance: DV required or ability to obtain Location: Portsmouth About the Role We are seeking a hand-on Security Operations (SecOps) Engineer to secure and operate a MoD-hosted private cloud environment and its associated services. You will play a key role in active defence of live services, combining security, vulnerability management, platform hardening, and operational security assurance. You will work across infrastructure, platform and data layers to ensure systems are secure, compliant and resilient within a highly governed environment. Key Responsibilities Monitor and respond to security events, alerts and incidents across cloud, platform, and application layers. Execute vulnerability scanning, patch assurance and configuration compliance checks. Maintain security tooling such as SIEM, EDR, vulnerability scanners, and cloud-native controls. Support ISO 27001 control operation and evidence collection. Ensure compliance with MoD security standards including JSP 440 and SbD requirements. Support internal/external audit, accreditation and remediation activities. Maintain secure configurations, firewall rules, access control policies, and logging standards. Provide security assurance during change, deployment and release activities. Support improvement of SecOps processes, SOPs and monitoring automation. Essential Skills Experience operating within a Security Operations or SecOps function Hands-on experience with SIEM (e.g. ELK), EDR and vulnerability tooling Experience securing Linux and Windows environments Understanding of ISO 27001 and secure configuration principles Experience supporting cloud or virtualised platforms (e.g. VMware) Ability to investigate and respond to security incidents Strong understanding of operational security within governed environments Eligible for DV clearance Desirable Experience in MOD or classified environments Automation experience (Ansible, Terraform, scripting) Experience with Nessus/Tenable or similar tools Familiarity with JSP 440/441/453 and NCSC guidance Role Purpose To deliver security operations for a private cloud platform, ensuring systems are actively monitored, vulnerabilities are managed, and services remain secure, compliant and resilient. Key Responsibilities Security Monitoring & Response Monitor SIEM, EDR and platform telemetry. Investigate alerts and perform incident triage and escalation. Conduct structured incident response activities. Vulnerability & Patch Management Execute vulnerability scans and interpret results. Prioritise remediation based on risk and impact. Track and verify remediation activities. Platform Security Engineering Maintain secure configurations across: VMware / virtualisation platforms. Linux and Windows systems. Network security controls (firewalls, proxies). Support least privilege and zero-trust principles. Security Tooling & Automation Operate and maintain SIEM, EDR and scanning tools. Improve detection rules and alert quality. Contribute to automation of security processes. Compliance & Assurance Support ISO 27001 control operation and evidence collection. Maintain audit trails and configuration baselines. Support JSP 440/441/453 compliance and accreditation. Change & Release Security Assess changes for security impact. Ensure deployments meet security requirements. Support secure-by-design implementation. Documentation & Continuous Improvement Maintain SOPs, runbooks and incident documentation. Contribute to improvement of SecOps processes and tooling. Essential Experience & Skills Experience in Security Operations or SecOps. SIEM, EDR and vulnerability management tooling experience. Strong Linux/Windows security and administration knowledge. Experience securing virtualised or cloud platforms. Understanding of ISO 27001 controls and audit processes. Ability to investigate and resolve security incidents. Awareness of networking and infrastructure security. Desirable MOD or defence environment experience. Knowledge of JSP 440/441/453. Automation/scripting (Python, Bash, PowerShell). Experience with VMware NSX-T, vSphere. Security certifications (CISSP, Security+, GIAC etc.). Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Cyber Threat Detection / SIEM Analyst - SANS/GIAC Cyber Threat Detection Analyst Location: Wokingham, Berkshire (On-site) Salary: Competitive (dependent on experience) + excellent benefits & training Security Clearance: Ideally SC Cleared or eligible for SC Role Overview As a Cyber Threat Detection Analyst, you will play a hands-on role within an advanced cyber defence function, focused on proactive threat hunting, adversary behaviour analysis, and high-fidelity threat detection across enterprise environments. This role goes beyond reactive alert handling. You will actively hunt for malicious activity using telemetry, SIEM data, and threat intelligence, develop hypotheses based on MITRE ATT&CK Tactics, Techniques, and Procedures (TTPs), and support incident management and response activities when threats are identified. We are open to experienced SOC Analysts where threat hunting, investigations, and proactive detection have formed a significant part of their role, and who are looking to further develop in a more hunting-led environment. This position is well suited to analysts who enjoy thinking like an attacker, have worked alongside or supported red team or purple team activities, and want to deepen their expertise in threat detection and detection engineering. Skills & Experience We're Seeking Experience in threat hunting, cyber threat detection, SOC, blue team, or cyber defence environments, with ideally around five years hands on experience. Strong hands-on experience using SIEM platforms, including: Microsoft Sentinel (KQL) Splunk (SPL) Elastic Security/Kibana (KQL, ESQL) Practical and operational understanding of MITRE ATT&CK, attacker techniques, and adversary tradecraft Experience working with Indicators of Compromise (IOCs) and threat intelligence feeds Solid experience across the security event life cycle, including detection, investigation, and incident management Hands-on experience with EDR/XDR technologies such as Microsoft Defender, CrowdStrike, SentinelOne, or Carbon Black Strong knowledge of networking fundamentals (TCP/IP, DNS, HTTP/S, Firewalls, VPNs, Proxy technologies) Experience analysing telemetry from Windows, Linux, identity, endpoint, and network sources Strong analytical mindset with the ability to clearly communicate findings, impact, and risk Key Responsibilities Conduct proactive threat hunting activities across log, endpoint, and network telemetry to identify suspicious, stealthy, or previously unknown threats Develop and execute hunt hypotheses aligned to MITRE ATT&CK TTPs, adversary behaviours, and emerging threat intelligence Write, refine, and optimise SIEM queries using KQL, SPL, Elastic/ESQL, and Kibana Query Language Perform IOC analysis, enrichment, and validation, integrating internal and external threat intelligence sources Lead investigations from initial detection through scoping, root cause analysis, and impact assessment Support incident management and incident response activities, including containment, remediation, escalation, and lessons learned Collaborate closely with SOC teams, incident responders, red teams, and purple teams to validate detections and improve defensive coverage Contribute to detection logic improvements, use-case development, and continuous enhancement of hunting methodologies Produce clear investigation write-ups, timelines, and recommendations for technical and non-technical stakeholders Security Certifications (Highly Beneficial) SANS/GIAC certifications, including but not limited to: GCIH - Incident Handler GCIA - Intrusion Analyst GCED - Enterprise Defender GCTI - Cyber Threat Intelligence GMON - Continuous Monitoring GDAT - Defending Advanced Threats GCAT - Advanced Threat Intelligence OSCP or equivalent offensive security qualifications Crest certifications, such as: Crest Practitioner Intrusion Analyst (CPIA) Crest Registered Intrusion Analyst (CRIA) Crest Certified Threat Intelligence Analyst (CCTIA) Crest Certified Blue Team Professional (CCBTP) Microsoft SC-200 or related detection and response certifications Other recognised cyber security or threat intelligence credentials

1st / 2nd Line Support Engineer MSP Whitstable, Kent £28,000 £32,000 depending on experience Must have Full Driving licence Are you currently working in IT support and looking to strengthen your technical skills within an MSP environment? Do you enjoy troubleshooting across Microsoft 365, desktop, networking, and user support issues? Are you looking for a role where you will gain broader exposure, support real clients, and continue progressing technically rather than getting stuck on the same tickets every day? If so, this could be an excellent next step. We are working with a growing Managed Service Provider based in Whitstable that supports a wide range of SME clients across Microsoft 365, cloud, networking, and modern workplace technologies. They are looking for an additional engineer to join the support team and help provide day-to-day technical support across their client base. This role would suit somebody operating at strong 1st Line or early 2nd Line level who wants to continue developing technically within a supportive MSP environment. The Opportunity You will join a collaborative technical team supporting a variety of external clients across different environments and technologies. The role offers strong technical variety and exposure across Microsoft 365, desktop support, networking, cloud technologies, and infrastructure support. You will work closely with more senior engineers and gain hands-on exposure to project work as your experience develops. What you will be doing • Providing 1st and 2nd line technical support to external clients • Troubleshooting Microsoft 365 and Windows desktop issues • Supporting users across desktop, laptop, mobile, and modern workplace environments • Managing Active Directory and user administration tasks • Supporting Intune and endpoint-related issues • Assisting with networking issues including DNS, DHCP, TCP/IP, Wi-Fi, and connectivity troubleshooting • Escalating more complex issues to senior engineers where required • Maintaining accurate ticket notes and documentation • Visiting client sites when required • Supporting project delivery work as your skills develop Technologies you will work with: Experience in some of the following would be beneficial: • Microsoft 365 • Windows desktop environments • Active Directory • Intune / endpoint management • Basic networking fundamentals • DNS / DHCP / TCP/IP • Firewalls, switches, and Wi-Fi troubleshooting • Helpdesk / ticketing systems • Printers and end-user hardware You do not need experience across everything. Solid technical fundamentals, good communication skills, and the right attitude are more important. What they are looking for • Experience within a 1st Line or 2nd Line IT support role • MSP experience would be highly beneficial • Strong customer service and communication skills • Good troubleshooting ability and willingness to learn • Organised and comfortable managing support tickets • Somebody professional, reliable, and helpful • Full UK driving licence and access to your own vehicle is essential What is on offer • Supportive MSP environment with technical progression • Exposure across Microsoft 365, networking, cloud, and infrastructure technologies • Opportunity to gain broader technical experience and project exposure • Growing business with a collaborative team culture • £28,000 £32,000 depending on experience If you are currently working in IT support and want a role where you can continue developing your technical skills within a modern MSP environment, this is well worth a conversation.

IT Systems Engineer - 100% office based, Dunstable, to £38,000 We are partnering with an established FMCG business in Luton who are seeking a skilled IT Systems Engineer to support the maintenance of core IT infrastructure. This role will focus on ensuring reliable, secure, and scalable systems while providing high-level technical support across the business. The successful candidate will have strong networking and Microsoft 365 expertise and a proactive approach to system performance, cyber security, and continuous improvement. As the IT Systems Engineer your key responsibilities will include: Maintain IT infrastructure including servers, storage, and network systems Administer Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive) Maintain network hardware including routers, switches, firewalls, and wireless systems Manage and troubleshoot LAN/WAN/VPN environments and optimise network performance Monitor cybersecurity measures, backups, and disaster recovery processes Provide Level 2/3 technical support and resolve complex IT issues Maintain technical documentation and system configurations Collaborate with internal stakeholders and external vendors on upgrades and maintenance Support and train end users on IT systems and best practices Key Skills & Experience Strong experience with Microsoft 365 administration and security Solid networking knowledge (TCP/IP, DNS, DHCP, VLANs, VPNs) Experience with Windows Server, Active Directory, and Azure AD Knowledge of firewalls, endpoint protection, and wireless technologies PowerShell scripting and automation experience desirable Excellent problem-solving, communication, and organisational skills Ability to manage multiple priorities in a fast-paced environment Qualifications Degree in IT, Computer Science, or related field (or equivalent experience) 2 - 3 years experience in IT 1st or 2nd line support Relevant certifications (e.g., Microsoft, CompTIA, CCNA/CCNP) desirable

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role We are looking for an experienced Systems Engineer with a keen interest in building technical solutions to help us deliver outstanding service to our customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! Trusted Technology Partnership Trusted Technology Partnership has been a specialist IT Infrastructure and Support Services provider for over 25 years. We are an Employee Ownership Trust, a growing company. We are proud winners of Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Our core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. We encourage progression within Trusted Technology Partnership for our colleagues, offering opportunities in other teams and departments. Join our friendly company, where a great team and a positive culture await you.

Junior Network Support Analyst - New Role 27,500 (rising to 30,000) plus excellent benefits. A leading organisation requires a Junior Network Support Analysts/Engineer to join its growing network support function. This is an excellent opportunity to join an organisation willing to invest in your growth and development! Suitable candidates will have the folloiwng: Experience in a 1st or 2nd Line support role providing support on networking issues. Excellent verbal and written communication skills coupled with exceptional attention to detail, and a commitment to customer service Any certifications (such as CompTIA Network+ or CCNA) would be advantageous as would an awareness of ITIL or ITIL foundation certificatiion. This is a dynamic, high-impact role focused on delivering exceptional quality. Your core mission is to manage technical faults from initial identification right through to resolution. Duties will include: Front-Line Resolution: Be the primary technical resource for customers, troubleshooting and resolving complex issues via phone and email outside of core business hours, acting as a crucial technical escalation point. Breadth of Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer Communication Champion: Provide proactive, high-quality customer communication, ensuring transparency and satisfaction from the moment a fault is logged until it is happily closed. System Monitoring: Take ownership of our monitoring platforms, proactively identifying and resolving issues before they impact the customer. Exposure to/experience of the following would be highly advantageous: Data & Core Networking - Cisco, Meraki, Fortinet, Huawei, OneAccess Voice & Collaboration - Broadworks SIP Telephony, Polycom, Cisco WebEx, Teams WAN/Connectivity - Routing (BGP/MPLS), ADSL, FTTC, FTTP, SOGEA, Cellular Networking (Digi / Teltonika) Security & Access - Firewalls (Cisco/Fortinet/Meraki), VPN, 2FA solutions (Safenet / MobilePass / Fortinet Authenticator) Cloud Environment - Device / Environmental monitoring platforms, Data Centre environments Please send CV for full job description and an informal chat. Please note, this role is based in Harrogate and there is a requirement to visit site on a weekly basis.

IT Support Engineers (1st 2nd & 3rd Line) x 2 Southampton £26,000 - £40,000 Plus benefits Are you an experienced IT Support Engineer with experience in working within an MSP (Managed Service Provider) environment looking for a role where your expertise will make a meaningful impact? Do you thrive in a fast-paced, client-focused MSP environment, juggling projects, escalations, and mentoring with calm confidence? If so, you may be exactly who we're looking for. My Client is seeking a 2 highly capable, hands-on IT Support Engineer to join our dynamic service team. This role is central to delivering the excellent service we're known for-supporting diverse client environments, deploying cutting-edge solutions, and leading technical improvement. About the Role As a Support engineer, you'll own escalated incidents, deliver technical projects, and guide both clients and colleagues toward robust, modern solutions. This is a varied role covering a broad set of technologies across multiple industries, including legal, logistics, manufacturing and professional services. Key Responsibilities • Work actively on the helpdesk & (when needed) on client site • Problem Solve all IT hardware & software issues for external clients • Experience in Microsoft 365 / M365 • Windows 11, iOS & Android support • Configure and support Routers, firewalls, switches, access points • Adhere to SLAs, prioritise effectively, and communicate clearly with end-users and stakeholders About You You are a proactive problem solver with a passion for technology and a commitment to delivering real value to clients. You work well under pressure, balance BAU and project work effectively, and can explain complex topics in plain English. You'll ideally have: • 2+ years' IT Support / Helpdesk Support experience within an MSP environment • Proven expertise in M365 ecosystem • A full UK driving licence and willingness to travel occasionally to client sites What We Offer • Competitive salary • Ongoing training and certification support • Workplace pension scheme • A close-knit team with a strong culture of collaboration and excellence

FRA Site Inspector: About the Role We are seeking a motivated and detail-oriented FRA Site Inspector to join our growing fire safety consultancy team. This is an excellent opportunity for an individual with experience in fire risk assessment, building inspections, and fire safety compliance to work on a diverse portfolio of projects, including high-rise residential and complex building developments. The successful candidate will play a key role in delivering fire safety inspections, risk assessments, and technical advice to clients while supporting compliance with current fire safety legislation and building regulations. Key Responsibilities Conduct site visits and inspections, preparing detailed technical and site inspection reports. Undertake Fire Risk Assessments (FRAs) across a range of building types. Prepare Fire Risk Appraisals of External Walls (FRAEWs) in accordance with PAS 9980. Provide clear, practical, and technically sound fire safety advice to clients. Review building construction details, drawings, elevations, and design documentation. Attend client, contractor, and design team meetings to support compliance with Building Regulations. Apply guidance from Approved Document B, BS 9999, BS 9991, and other relevant fire safety standards. Support clients in meeting their obligations under the Building Safety Act and associated legislation. Contribute to the delivery of consultancy projects and maintain strong client relationships. Desirable Experience Experience conducting site inspections and preparing technical reports. Experience carrying out Fire Risk Assessments (FRAs). Experience preparing FRAEWs in accordance with PAS 9980. Strong understanding of building construction and design, particularly high-rise residential buildings. Experience providing fire safety advice across a variety of building types. Experience working within a consultancy environment. Familiarity with Building Regulations and fire safety guidance documents. Skills & Qualifications Degree or equivalent qualification in Fire Engineering or a related discipline. Construction industry background, such as surveying, clerk of works, or similar. Good understanding of PAS 9980 methodology. Ability to review and interpret technical drawings, elevations, and construction details. Working knowledge of the Building Safety Act. Understanding of the Regulatory Reform (Fire Safety) Order. Excellent written and verbal communication skills. Strong attention to detail and ability to manage multiple projects. Professional Memberships Membership of, or working towards membership with, the Institution of Fire Engineers (IFE) or a similar professional body. What We Offer Competitive salary and benefits package. Professional development and support towards chartership and professional memberships. Exposure to a wide range of challenging and rewarding projects. Collaborative and supportive working environment. Opportunities for career progression within a growing consultancy. If you are passionate about fire safety and want to make a meaningful contribution to improving building safety standards, we would love to hear from you.

148773 IT System Lead ID 148773 Job Order ID on Contract Client's Job Title IT System Lead Status Live Open/Closed Open Overview Edit Activity Notes (532) Files (0) Shortlists (0) Shortlisted Candidate Interested CV Sent Interview Placement Internal Description Job Title: IT Systems, Cyber & Infrastructure Lead (SFIA Level 5+) Salary: £45,000 - £65,000 basic Location: Weston-Super-Mare (office based) Overview A growing UK-based engineering and R&D organisation is seeking a hands-on IT Systems, Cyber & Infrastructure Lead to take ownership of its internal IT environment. The role is responsible for ensuring secure, stable, and well-structured IT operations across corporate and technical systems, supporting both business operations and project delivery. Environment The IT estate includes Microsoft 365 (E5), Azure, Windows/Linux systems, and Fortinet-based networking (Firewalls, VPN, switching, failover), along with isolated technical environments supporting R&D work. Role Purpose To provide technical leadership and full operational ownership of IT infrastructure, ensuring systems are secure, reliable, and consistently managed. The role embeds cyber security into day-to-day operations and reduces reliance on external support through improved internal capability and control. Key Responsibilities Own and manage the end-to-end IT estate across infrastructure, cloud, and endpoints Define and enforce system standards, access controls, and configuration policies Lead cyber security implementation aligned to recognised frameworks (eg ISO27001, Cyber Essentials Plus) Manage network infrastructure including Firewalls, VPNs, switching, and segmentation Oversee Azure and Microsoft 365 environments, including identity, access, and device management Support and standardise Windows/Linux and specialist development environments Ensure controlled integration of external, contractor, and remote access Maintain clear technical documentation and system visibility Line manage and develop junior IT staff Report on system health, risks, and improvements to senior leadership Requirements Significant experience in IT infrastructure/systems leadership (SFIA Level 5+ equivalent) Strong hands-on expertise with Microsoft 365, networking, and enterprise IT systems Experience with Azure (desirable) and Linux environments (beneficial) Knowledge of cyber security frameworks and secure system design Ability to operate in structured, controlled, and standards-driven environments Eligible for UK security clearance (SC level) Success Measures (6-12 months) Clear ownership and control of IT systems Stable, well-documented infrastructure and cloud environments Reduced reliance on external support Improved internal capability and governance alignment Stronger security posture across all systems Working Model Full-time, office-based role Weston-Super-Mare office location Reports to senior IT leadership/board-level IT function Manages IT Technician/Apprentice Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.

Systems Engineer Location: Ringwood, Hampshire + non-contractual hybrid home working Hours: 37.5 hours per week Salary: £37,000 - £40,000 DoE + Benefits + Profit share (Potential £2-3k) The Role Our client is looking for an experienced Systems Engineer with a keen interest in building technical solutions to help deliver outstanding service to their customers. You will consult directly with internal and external stakeholders to plan, implement and document technical solutions and assist in the transitions of solutions into live service. Duties Include: Consult with internal and external stakeholders to scope, define, and refine technical requirements. Design, plan, document, implement and configure technical solutions in line with project needs and industry best practice. Produce clear and detailed technical work packages to support successful project delivery. Provide technical input for estimating, scoping, Statements of Work, and both normal and emergency change requests. Support the transition of solutions into live service, including documentation, process development, training, and knowledge transfer. Maintain consistent deployment practices across customers and projects. Identify and escalate any serious issues, risks, or non conformities promptly. Collaborate closely with project managers, providing clear technical insight to support planning and delivery. Skills and Experience 2+ years of experience in a similar role, within large, diverse enterprise environments. Strong troubleshooting and problem-solving skills. Excellent working knowledge in IP Networking (WAN/LAN), including designing, planning, delivering, and optimising complex, distributed network solutions. Hands-on experience configuring and managing routers, switches, wireless solutions, and firewalls across multi vendor environments. Good cyber security awareness, with understanding of security best practices. Familiarity with Microsoft technologies such as Active Directory Domain Services, Microsoft System Center (e.g., MECM), Microsoft Azure, M365/Office 365, and Microsoft Intune (desirable). Operating system experience across Windows Server 2016/2019/2022 and associated technologies (Hyper V, Failover Clustering, Certificate Services, Windows Admin Center, SQL Server) (desirable). Knowledge of antivirus tools, including Microsoft Defender for Endpoint. Committed to continuous learning and actively pursuing vendor certifications Ability to follow and produce detailed technical documentation. Strong communication and stakeholder management skills. Able to work independently and collaboratively in a fast-paced environment High attention to detail with a proactive, ownership-driven approach. This role is subject to a clear standard DBS check being received. The Package Company Profit Share (first £3,600 is tax free) 22 days annual leave plus bank holidays, increasing with length of service Birthday as additional paid leave Additional paid leave (dependent on company performance) Company sick pay policy Pension Scheme Private Medical Insurance including dental Free Parking Hybrid Working Progression opportunities Fresh fruit, the occasional pizza and a posh coffee machine! The Company Our client is a specialist IT Infrastructure and Support Services provider with over 25 years of experience in the industry. They are an Employee Ownership Trust and a growing company, proud winners of a Best Place to Work award and overall winner of the Ringwood Business Awards 2024. Their core services include support desk, on-site engineering, project management and delivery, storage and logistics, and technical consultancy. Our client actively encourages progression for their colleagues, offering opportunities across other teams and departments. Join a friendly company where a great team and a positive culture await you.

SOC Manager 6 Month contract initially Based: Hybrid/Leamington & Gaydon - Hybrid as per business need Rate: £Market rates p/d (via Umbrella company) We have a great opportunity with a world leading organisation where you will be provided with all of the support and development to succeed. A progressive organisation where you can really make a difference. We have a great opportunity for a SOC Manager to join the team. As SOC Manager you will: * Oversee SOC activities by reviewing your team's performance metrics, incident reports and other key indicators * Lead incident response efforts when a security incident occurs, the SOC team has to respond as quickly as possible * Lead these efforts by establishing clear incident response procedures and protocols and conveying them to the team * Analyse incident reports to understand your organization's security posture by reviewing incident reports, SOC managers identify patterns and trends that may indicate weaknesses or vulnerabilities in their security defences * Serve as the point of contact (POC) for security incidents within the company. You are the primary liaison between the SOC team, other internal stakeholders, and external parties such as vendors, clients or regulatory bodies. * Be responsible for conducting information security investigations as a result of security incidents. These are previously identified by the Level 2 security analyst who are monitoring the security consoles from various SOC entry channels (SIEM, Tickets, Email and Phone) End to end security incident management. You will play a key role in providing the highest level of technical expertise and handling the most complex security incidents. Key Responsibilities: * Manage service and process improvements of SOC, auditing SOC incidents, identifying new use cases and automations * POC for SOC engineering team, threat intelligence analyst and Threat exposure management * Act as a point of escalation for Level-2 SOC security analysts in support of information security investigations to provide guidance and oversight on incident resolution and containment techniques * Act as the lead coordinator to individual information security incidents * Mentor security analysts regarding risk management, information security controls, incident analysis, incident response, SIEM monitoring, and other operational tasks (tools, techniques, Procedures) in support of technologies managed by the Security Operations Centre. * Document incidents from initial detection through final resolution * Ensure threat management, threat modelling, identify threat vectors and develop use cases for security monitoring * Create reports, dashboards, metrics for SOC operations and presentation to Sr. Mgmt. * Act as focal point for any investigations involving security; to prepare reports and note follow up action * Participate in the role of Incident Manager during any incidents and emergencies * Ensure that all business recovery/contingency plans and/or procedures held within the security control rooms are always kept up to date * Coordinate with IT teams on escalations, tracking, performance issues, and outages Key skills & experience: * Strong knowledge in Authentication, End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Public Key Infrastructure (PKI), Data Loss Prevention (DLP), Identity and Access Management (IAM) and SOC advancements such as EDR and SOAR * Good knowledge of SIEM technologies, like Google Chronicle, Splunk ES or QRadar * In-depth familiarity with security policies based on industry standards and best practices * Experienced within the information security field, with emphasis on security operations, incident management, intrusion analysis, security device installations, configuration, and troubleshooting (e. g., Firewall, IDS, etc.) * Experience in Log source integration and in Developing new correlation rules & Parser writing * Experienced in SOC automation development, cloud operations (e. g. AWS), Designing, building security operations centers and Regulatory Compliance * Ability to lead and communicate efficiently within a team environment along with Incident management process development and/or incident management experience * Solid understanding of information technology and information security required * Excellent communication and presentation skills with demonstrated skill in presenting analytical data effectively to varied audiences (including executives) * Ability to work well under pressure with differing levels of Management This is an excellent opportunity on a great project of work, If you are looking for your next exciting opportunity, apply now for your CV to reach me directly, we will respond as soon as possible. LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds. Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.