190 jobs found

Role Title: QA Tester Duration: 6 month contract Location: Telford, hybrid 2 days per week onsite Rate: up to 368 p/d Umbrella inside IR35 Clearance required: Active SC is required Role purpose / summary This is a hands-on technical QA Role, executing test activities and performing manual and automated testing for SA - ONS. The role will involve helping writing a Test Approach document, defining the test activities, tasks and deliverables. Documenting test coverage matrix on projects. Carrying out Functional System Testing and Integration Testing, supporting E2E testing on one or more projects. Analysing customer requirements and technical documentation, identifying test scenarios, writing test scripts (manual and automating tests), test data preparation and executing manual and automated tests. This role requires an excellent understanding of test techniques and Risk Based Testing (RBT) in order to verify outcomes against the expected results. The QA will be working closely with the delivery team, key project stakeholders and other external supplier test teams to achieve successful delivery and the required business objectives. Providing regular test status reports to the Project Managers, identifying, and raising project & product risks and issues. Skills ISTQB Software Foundation Certification Experience in Functional System Testing (writing and executing tests) Test Automation Proficiency with Test Tools (e.g. Postman) Agile methodology Experience with Data Warehouses, Data Marts, and Data Migration Strong skills in SQL, Oracle, or other databases AWS Experience Ability to define and document Test Approaches and Test Completion reports Proficiency with JIRA, Test Management Tools (e.g., Jira Zephyr Scale), GIT ETL experience Denodo experience Excellent written and verbal communication skills Experience in Integration Testing All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Chase Taylor are recruiting on behalf of a leading specialist in commercial windows, doors, curtain walling, and fa ade systems. An experienced Site Manager is required to take responsibility for the safe, compliant, and high-quality delivery of installation works across commercial building envelope projects. You will ensure all site activities are delivered in line with drawings, specifications, and contractual requirements, driving right-first-time delivery, reducing defects, and maintaining strong quality standards and site coordination. Working closely with Project Managers and subcontract teams, you will lead day-to-day site operations, ensuring safe, efficient, and compliant delivery. Key Responsibilities Manage on-site installation activities across assigned projects Ensure compliance with drawings, specifications, and programme requirements Oversee health & safety, including RAMS, CPPs, and site audits Carry out inspections and maintain strong QA standards Coordinate subcontractors and monitor performance Manage defects, NCRs, and remedial works Support progress reporting, valuations, and project documentation Requirements CSCS Gold Card SMSTS First Aid at Work Temporary Works Supervisor (TWS) IPAF and/or PASMA (desirable) Strong CDM knowledge Experience in commercial windows, doors, curtain walling, or fa ades Strong QA and site management experience Key Skills Leadership and site coordination Health & safety focus Quality assurance and attention to detail Programme and commercial awareness Strong communication and problem-solving skills For more information or to apply, please contact Dana at Chase Taylor, quoting reference MM6609 .

Advancing People - Recruitment Specialists are now recruiting for a Head of Claims to join a VC Backed Tech company who are using AI to help insurers process Claims. Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As Head of Claims it will be your mission to redesign how claims handling works across products, regions, workflows, escalation management, QA, fraud prevention, recoveries, litigation handling, and customer communication. You will own claims standards across the company and work directly with founders, product, engineering, and operations to rethink every part of the claims lifecycle. This role is for someone ambitious enough to believe the industry can operate radically better than it does today. Roles & Responsibilities: Redesign workflows, escalation structures, QA systems, and claims governance Identify operational bottlenecks and eliminate unnecessary complexity Partner with product and engineering teams to automate and improve workflows using AI Define claims handling standards across auto, property, liability, travel, renters, and other products Own governance for complex, high-risk, litigated, or precedent-setting claims Hire and develop exceptional Claims Handlers, Team Leads, QA specialists, and handlers Raise the technical bar across the organization Create coaching systems, calibration frameworks, and technical training Act as the senior claims expert in customer and partner meetings Support launches, audits, escalations, and strategic insurer discussions Person Specification: 6+ years of claims experience Deep technical claims expertise across auto, property, and liability Experience working in a startup or a scale up is advantageous Previously managed Team Leads and Claims Managers Strong understanding of leakage, fraud, litigation exposure, recoveries, and QA frameworks Strong knowledge of regulatory and compliance requirements, with ability to integrate these into operational processes This is a full time Permanent position offering an annual salary of up to 150,000 + 15% + Equity as well as very attractive company benefits. Advancing People - Recruitment Specialists Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Customer Service Manager £ Career development International Business growth Free parking Our client is a well-established, highly regarding global company with over 50 years experience in its field. The company is a trusted, professional and ethical supplier. They are a business who work to high standards and collaboration. The business culture is all about open conversations and team work. The role; Ensuring the highest standard of service is demonstrated to all customers whilst operating quickly and efficiently. Being responsible for the Customer Service department processing all orders within set timescales and regulatory requirements. Managing expectations and acting as an intermediary between customers and the wider business. Duties Ensuring all incoming and outgoing phone/email enquiries are handled daily Checking all orders are processed on the system (Salesforce/NAV) every day Monitoring exceptional order demand during order entry process, reporting concerns Obtaining authorisation for all specified product orders as and when required. Ensuring continued smooth transmission of orders to warehouse and logistics Being the main point of contact with key operational contacts at the warehouse Managing orders entered, out of stocks, new products and customer complaints Investigating all returned, damaged and missing goods claims Liaising with QA regarding any manufacturing faults or transit deviations Ensuring customers are informed of any changes to the pricing structure Adhering to all relevant Operating Procedures and updating training records Requirements: Supervisory level in a customer services role in an office environment. Previous experience of working with customer/supplier relationships. Experience in Salesforce or Navision would be advantageous

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're recruiting for a Clinical Lead to help us achieve our goals. Working with the Home Manager and Quality Assurance team, the Clinical Lead will be responsible for ensuring effective and safe clinical practice, monitor standards via audits and observations, review policies, implement action plans and provide reports as required Joining us at Montague House, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. At Hamberley we believe our residents deserve something 'Extra Special, Every Day', and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment. We offer our colleagues A competitive salary and benefits package 5 weeks holiday plus Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/ CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. Support and reimbursement of your revalidation costs and NMC annual fees. What you'll be doing: Upholding the values of Hamberley Care Homes and leading the Clinical and Care teams. Providing leadership, support and supervision for clinical and care staff as advised by the Home Manager. On call duties according to the needs of the home and Home Manager. Within scope of practice and knowledge, researching, devising and delivering written and verbal training modules and workshops to improve delivery of care. Providing feedback to Home Manager on any areas of staff improvement. Supporting the Home Manager with clinically related aspects of the home including, assessments of potential residents, liaising with commissioners and stakeholders. Leading team and clinical review meetings. Working with the Home Manager and QA teams to ensure effective and safe clinical practice is maintained. Carrying out investigations and responding to any complaints or concerns. Could you be part of our team? We are recruiting for a Clinical Lead to join our dynamic team. The successful applicant will be/have: Registered Nurse with valid NMC Pin and demonstrable post registration experience Managing or mentoring experience. Previous experience working as a Senior Nurse or staff nurse or registered nurse in a Care Home environment is desirable. People Management experience Possess committed and organised approach. A confident communicator with excellent verbal and written communication skills. If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Montague House Care Home Montague House is a luxurious care home in Brampton, Huntingdon, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley.

Mid-Level Full Stack Developer - Permanent Position Manchester / Hybrid (2-3 days onsite) Up to £60,000 + bonus + private healthcare We re working with a PE-backed consumer platform currently rebuilding their internal engineering capability after historically relying on outsourced development teams. The business operates at scale (millions of users across the UK) and they re now building cross-functional product squads internally as they modernise both their platform and engineering culture. This isn t a sit in a corner and maintain legacy code type role. It s a genuine opportunity to join a business in the middle of a large-scale technology transformation where engineering standards, product thinking and modern development practices are becoming central to how they operate. The stack: C#/.NET Core React/TypeScript Node.js Azure CI/CD/DevOps PHP/Laravel (legacy estate currently being modernised) You ll be joining one of their UK product squads working alongside a Tech Lead, Senior Engineer, QA, Product Manager and UX Designer. The role will split between contributing to the modern platform whilst also helping support and gradually modernise parts of the existing PHP estate as they continue bringing capability in-house. What they re looking for: Around 3+ years commercial software engineering experience Good experience with .NET backend development PHP/ React / TypeScript exposure Someone who enjoys product engineering rather than ticket-factory delivery Engineers who care about code quality, collaboration and improving systems properly Curiosity around AI-assisted development and modern engineering tooling What makes this genuinely interesting: Direct access to CTO and senior leadership Opportunity to shape engineering standards as the function grows Strong progression opportunities into senior level roles Modern product squads with meaningful ownership Fast-moving environment without heavy corporate process Engineering transformation already underway rather than talked about The business is Manchester based with hybrid working (typically 2-3 days onsite). Salary is realistically up to £60,000 depending on experience alongside bonus, private healthcare and additional benefits.

AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. Our Contingent Workforce Solutions (CWS) is one of our service offerings. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. Our client, a major UK retail bank, provides every day banking services to over 17 million retail customers. The banks expertise and services span across Business Services, Corporate banking, Wealth Management, Group Functions, Retail and Investment Banking. On behalf of this organisation, AMS are looking for Web Engineers for a 6-month contract based in London (2 days per week) with remote working available (hybrid). Purpose of the role: This is a great opportunity to work within our client's agile feature teams as Web Engineer. What you'll do: Represent the product team in the scheduling of releases to customers, including preparing release notes. Work with QA team to agree testing scenarios for new feature releases and support testing. Extract and analyse data in order to understand feature performance and support product team backlog prioritisation. Support key third party relationships to enhance overall value. Support with incident coordination and triage of customer issues, ensuring actions are articulated and prioritised to appropriate backlogs. Review, validate and create clear and concise product documentation. Support with product governance and wider risk assessment processes. Coordinate and complete regulatory conformance testing. Support and shadow Product Owners and Product Managers including participating in customer research and product discovery processes. The skills you'll need: In-depth knowledge of React, JavaScript/TypeScript and the DOM. Demonstrated delivery of web applications. Comfortable working with REST APIs using asynchronous patterns. Experience with Git, including understanding of branching and merging Workflows. Experience with optimising code for performance and quality. Experience working in a Test Driven Development like environment. Working knowledge of Apollo (client and server), React Hooks, SASS/SCSS and Webpack. Good knowledge of Node.js and production- level GraphQL. Design-minded attention to user interface implementation. Message-driven architectures / Kafka / event sourcing. Use of Jest, Cypress and Pact for testing. Next steps This client will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business

Quality Control Manager Foundry Manufacturing £50,000 Are you a hands-on Quality professional who enjoys solving problems on the shop floor rather than from behind a desk? Do you have foundry or heavy manufacturing experience and want the opportunity to shape the future of a growing quality function while working closely with customers, production teams, and senior leadership? Our client is a successful and rapidly expanding UK manufacturing business supplying high-integrity cast components into demanding industrial sectors worldwide. Following significant growth and continued investment, they are now looking to appoint an experienced Quality Control Manager to play a key role in the transformation of their quality department. This is far more than a traditional quality role. It's an opportunity to become the vital link between customers, production, sales, and quality, helping drive standards, solve problems, and improve performance across the business. The Opportunity The business is currently investing heavily in its quality structure, with a new Quality Assurance Manager joining the team and a clear strategy to separate quality process management from product quality ownership. As Quality Control Manager, you will take ownership of product quality throughout the manufacturing process and lead a team of Quality Engineers and Technicians. Working alongside the QA Manager, Production teams and Directors, you'll be instrumental in reducing defects, improving customer satisfaction, and embedding a proactive quality culture throughout the operation. This is a highly visible position with direct access to senior leadership and the opportunity to influence how quality is managed across the business. What You'll Be Doing - Leading day-to-day quality control activities across multiple manufacturing areas. - Acting as the key liaison between customers, production, quality and sales teams. - Managing and developing a quality team with direct responsibility for approximately 8-12 personnel and wider influence across a larger team. - Investigating customer complaints, returns and quality concerns through structured root cause analysis. - Working directly with production teams to identify, implement and verify corrective actions. - Driving improvements in casting quality, process control and defect reduction. - Leading product quality initiatives throughout core making, moulding, melting, pouring, finishing and final inspection operations. - Conducting internal audits and supporting customer and supplier audit activities. - Visiting customers where required to understand issues firsthand and strengthen customer relationships. - Monitoring quality data, trends and KPIs to identify improvement opportunities. - Supporting continuous improvement initiatives and helping embed best practice throughout the business. This Is A Hands-On Role Success in this position will come from being visible, approachable and actively involved in the manufacturing process. We're looking for someone who enjoys spending time on the shop floor, engaging with operators, understanding challenges at source and driving practical solutions. Approximately 60% or more of your time will be spent within the production environment, working closely with teams and supporting improvements where they matter most. If you're looking for a purely office-based quality role, this won't be the right fit. What We're Looking For - Previous experience within a Quality Management, Senior Quality Engineer or Quality Supervisor position. - Strong foundry, castings, metals, heavy manufacturing or similar process industry experience. - Sound understanding of ductile iron casting processes and quality control principles. - Proven ability to lead investigations and deliver effective root cause analysis. - Experience dealing directly with customers and managing quality-related relationships. - Strong communication skills with the ability to influence stakeholders at all levels. - Experience conducting audits and working within ISO quality management systems. - A proactive, solutions-focused approach with a willingness to get involved and lead from the front. Desirable Experience - Qualified Internal Auditor or Lead Auditor. - Six Sigma Yellow Belt or similar continuous improvement qualification. - First Aid qualification. - Experience within high-integrity castings or critical component manufacturing. Why Join? - Opportunity to play a leading role in a significant quality transformation programme. - Join a business experiencing substantial and sustained growth. - Work directly with senior leadership and have genuine influence on business performance. - Strong long-term career progression opportunities within the organisation. - Established support network including a new Quality Assurance Manager and experienced leadership team. - High levels of job security supported by a strong order book and long-term customer relationships. - Opportunity to work with globally recognised industrial customers. - Competitive salary of £50,000 plus benefits. The Culture The business prides itself on investing in its people and creating long-term careers. The interview process is designed to be conversational and collaborative, focusing on finding the right individual rather than putting candidates under pressure. For an ambitious quality professional looking to take the next step in their career and make a genuine impact, this represents an outstanding opportunity.

Site Engineer for a £95M water project - 2 year contract Your new role You willbe joining your new company as a Site Engineer on a major £95m Scottish Waterinfrastructure project based in Perthshire. This long - termfreelance position offers the opportunity to be part of a high - profile,technically challenging scheme with strong continuity of work. As Site Engineer, youwill play a key role in the setting out, technical delivery and qualityassurance of civil engineering works across the project. You will support theSite and Project Management teams to ensure works are constructed safely,accurately, and in full compliance with Scottish Water standards, drawings, andspecifications. Key responsibilities will include: Setting out for earthworks, drainage, pipelines, structures and concrete works Managing QA documentation including ITPs, RAMS, permits and as - built records Ensuring works are delivered in accordance with design information and specifications Liaising with Site Managers, Work supervisors, subcontractors and designers to resolve technical issues Carrying out site surveys, measurements and progress reporting Monitoring quality and identifying non - conformances with corrective actions Supporting health, safety and environmental compliance across site operations What you'll need to succeed To be successful in this role, you will have: Proven experience as a Site Engineer on civil engineering or utilities projects Previous experience on Scottish Water or similar regulated infrastructure schemes (highly desirable) Strong technical knowledge of groundworks, drainage, pipelines, concrete and structures Competence in setting out using GPS, total stations and conventional methods The ability to read and interpret drawings and specifications confidently A proactive, detail - driven approach with strong communication skills Relevant qualifications and tickets: HNC / HND or Degree in Civil Engineering (or equivalent experience) CSCS (Engineering or Professionally Qualified level) SMSTS or SSSTS (desirable) Temporary Works Coordinator/Supervisor (desirable) EUSR Water Hygiene / Confined Spaces (advantageous, but can be put through it with the company) What you'll get in return In return, you will receive: A long - term freelance contract on a flagship £95m infrastructure project Competitive day rate, paid weekly Stable, ongoing work with a nationally recognised Tier 1 contractor Exposure to a technically complex Scottish Water scheme Strong opportunities for future projects across Scotland What you need to do now Ifyou're interested in this role, click 'apply now' to forward an up - to - datecopy of your CV, or call us now. If this job isn'tquite right for you, but you are looking for a new position, please contact usfor a confidential discussion about your career.

Lead the engineering standards behind a High-Growth UK SaaS platform Software Development Manager NestJS / NodeJS, Vue: .NET backgrounds welcome Hyrbid / remote working Up to 100,000 + benefits If you're a technically strong engineering leader who built your career on solid engineering foundations (whether in C# / .NET or modern JavaScript frameworks) and still care deeply about code quality, DevOps maturity, and scalable systems, this is a genuinely exciting opportunity. We're partnered with a high-growth UK SaaS technology company building data-driven digital products that help commercial teams better understand and engage their customers. As they scale their customer-facing platforms, they're looking for an experienced Software Development Manager to shape engineering standards and lead the next phase of platform evolution. The Tech Environment The company's stack has evolved. Originally built on a Microsoft / C# / .NET foundation, the platform has transitioned to a more modern stack including: NestJS / NodeJS, Vue, Redis, SQL Server, Snowflake. They are open to candidates from a strong .NET background who have since gained experience in modern JavaScript/TypeScript ecosystems. Or who can demonstrate the adaptability and technical depth to operate in this environment. What matters most is engineering quality, architectural thinking, and leadership credibility, not a rigid checklist of frameworks. You'll balance people leadership, technical direction, and delivery performance, ensuring teams build maintainable, secure, and high-performing systems. What We're Looking For Significant experience in a SaaS or product-led environment Strong previous experience as a hands-on software engineer (C#/.NET or modern JS/TS stacks) Proven leadership of engineering teams Experience building and operating systems at scale A solid understanding of automated testing and QA practices Familiarity with modern DevOps approaches Strong interpersonal and collaboration skills The ability to quickly pick up new tools and solve complex problems Interested? If you're a strong engineering leader who wants to influence platform direction without stepping away from technical depth, this role offers real impact in a growing SaaS business. Apply now or contact us for more details: (url removed) / (phone number removed) Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

Falcon Green is excited to be working with one of Europe s top contractors, offering an excellent opportunity for a Mechanical Supervisor to join a flagship, mission-critical Data Centre project in mainland Europe This role is ideal for a motivated Mechanical Supervisor who enjoys working on technically challenging projects and wants to enhance their CV with a high-profile international build. You ll join a supportive and well-structured site team, working for a contractor that s known for strong delivery standards, long-term career opportunities, and internal progression across Europe. You ll be part of a fast-paced, professional environment where your experience is valued and your contribution directly impacts project success. The position comes with a competitive employment package under local labour regulations, including salary, living allowance, accommodation, flights, and a performance-based bonus . What You ll Be Doing: Working closely with the Mechanical Package Manager to manage QA processes, from initial setup through to final close-out. Coordinating the mechanical programme alongside other trades, package leads, consulting engineers, and client teams. Supporting cost control for the mechanical package, including subcontractors, materials, plant, variations, and valuations. Managing day-to-day mechanical site activities to ensure safe, high-quality, and on-time delivery. Attending key site, engineering, planning, coordination, and handover meetings. Assisting with project close-out, including O&M manuals, snagging, safety documentation, and QA records. What They re Looking For: A relevant mechanical or engineering qualification, or strong industry experience in a similar role. Proven experience on complex or mission-critical projects. Confident using Microsoft Word, Excel, and standard site systems. Strong communication skills and fluency in English. Flexibility to travel and work internationally. A proactive, organised approach with the ability to perform well under pressure. This is a fantastic opportunity to secure long-term work within the growing Data Centre sector while gaining valuable international experience on a high-profile project. If you re ready for your next challenge, please send your CV to the email address below.

DevOps Lead - AI-Enabled Software Engineering Location: Reading (Hybrid) Permanent We are seeking an experienced and hands-on DevOps Lead to join a leading digital infrastructure organisation undergoing significant technology transformation. This is a unique opportunity to lead a high-performing software engineering team while driving the adoption of AI-assisted development practices across the software delivery lifecycle. As DevOps Lead, you will be responsible for setting the technical direction, owning the engineering roadmap, and ensuring the successful delivery and ongoing support of bespoke cloud-based applications. You will combine strong leadership capabilities with hands-on software development experience, leveraging modern AI-powered engineering tools to improve delivery speed, quality, and developer productivity. The Opportunity You will lead an Agile software development team comprising engineers, analysts, and QA specialists responsible for building and maintaining business-critical applications for internal users, customers, and external partners. This role offers the opportunity to shape engineering best practices, modernise development processes, and drive innovation through AI-enabled software delivery. Key Responsibilities Leadership & Delivery Lead and mentor a cross-functional software development team in an Agile environment. Define and execute the technical roadmap, ensuring alignment with business objectives. Drive the successful delivery of cloud-based applications and digital initiatives. Collaborate closely with business stakeholders to manage priorities, expectations, risks, and dependencies. Ensure projects are delivered on time, within scope, and to a high standard of quality. Technical Ownership Own the end-to-end technology stack including frontend, backend, APIs, databases, cloud infrastructure, and CI/CD pipelines. Ensure solutions align with enterprise architecture, scalability, performance, and security standards. Champion DevOps best practices including automation, monitoring, observability, and operational excellence. Maintain robust security controls, vulnerability management, and compliance standards. AI-Assisted Engineering Act as a hands-on contributor to software development activities. Drive adoption of AI-assisted coding tools such as GitHub Copilot, Cursor, and code generation platforms. Establish best practices for safe, secure, and effective AI-assisted development. Embed AI-enabled workflows across design, coding, testing, documentation, and knowledge management. Ensure AI-generated outputs meet engineering, security, and architectural standards. Evaluate emerging AI technologies and identify opportunities to enhance engineering productivity and delivery capability. Skills & Experience Required Proven experience leading software engineering or DevOps teams. Strong background delivering cloud-native applications within Agile environments. Experience with public cloud platforms including AWS, Azure, or GCP. Strong understanding of full-stack development, APIs, databases, and software architecture. Expertise with source control, CI/CD automation, and DevOps tooling such as Git, Jenkins, Jira, Azure DevOps, or similar technologies. Experience implementing monitoring, observability, and operational support practices. Excellent stakeholder management and communication skills. Demonstrated experience using AI-assisted development tools and integrating them into engineering workflows. Desirable Experience Experience establishing AI governance and secure AI development standards. Exposure to integrating AI tooling into CI/CD pipelines and software delivery processes. Understanding of prompt engineering, code validation, and AI risk management. Experience working within highly regulated or security-conscious environments. Qualifications Degree in Computer Science, Software Engineering, Computer Systems, Electronic Engineering, or a related discipline. Why Apply? This is an opportunity to play a key role in shaping the future of software engineering within a technology-driven organisation. You'll have the autonomy to influence technical strategy, lead a talented team, and drive the adoption of cutting-edge AI-assisted development practices while delivering solutions that have a significant business impact. Project People is acting as an Employment Agency in relation to this vacancy.

My client, arguably one of the best companies in the sector, are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. They are looking to employ an experienced Senior / Principal Engineer to be based in our NE office. You will have experience in the delivery of European data centres and mission-critical projects, along with other sector experience including process pharmaceutical, healthcare, commercial, labs and/or clean rooms would be desirable. Role Responsibilities • Responsible for the running of large projects. Undertakes a client facing role in the development and design and coordination of engineering project services for Mechanical or Electrical installations, systems, equipment, facilities etc. (Several building types) • Develops and specifies applications of controls, instruments, and operating systems for all building engineering services purposes • Surveys, tests, carries out dilapidation reports on existing electrical/mechanical installations • Specifies activities to ensure that manufacturing, construction, installation, and operational testing confirm to functional specifications and customer requirements • Day to day decision making on project progress and direct liaison with and provides advice to client • Represents Company at technical meetings with customers, professional teams and contractors teams • Ensures engineering calculations and drawings meet required robust industry and legal standards • Leads on the coordination of engineering services • Takes a holistic view in the selection and application of engineering concepts and solutions Role Requirements You will need to possess the following professional and technical expertise: • BSc/BEng or degree in appropriate engineering discipline or have sufficient equivalent experience • MCIBSE/MIEE or HNC/HND plus appropriate experience or equivalent • Working towards Chartered Eng status • Significant experience of specification design for several building types • Sound knowledge of key Health and Safety issues and legislation • Knowledge of MS Office applications word, excel etc • Ability to use IT based calculation and spreadsheet software • Good understanding of BS standards/ UK Regulations/Codes • Ability to prioritise own workload • Ability to work to deadlines • Managerial skills • Presentation skills • Support the delivery of projects in accordance with the expectations of the Project Delivery Process from a Project Management, Financial Management, QA/QC and Technical Review perspective.

Customer Services Office Administrator Reporting To The Customer Services Office Administrator will report directly to the Customer Service Manager and will work closely with all departments across the business to support the successful delivery of customer orders and outstanding customer service. Role Overview The Customer Services Office Administrator is responsible for coordinating customer orders from receipt through to delivery, ensuring all customer requirements are met accurately, efficiently, and within agreed timescales. The role involves supporting sales order processing, customer communication, delivery coordination, and administrative activities to help drive operational efficiency and customer satisfaction. The successful candidate will play a key role in supporting the continued success of the business while promoting the Employee Ownership culture and Core Values. As part of PB the Employee Ownership model, all employees are encouraged to take ownership of their work, contribute positively to the team, and support continuous improvement across the business. Employee Ownership Expectations As a partner, you will share in both the responsibilities and rewards of ownership. Employees are expected to: Take responsibility for delivering an excellent customer experience and contributing to business success Work collaboratively as part of a team, embracing the Core Values Support continuous improvement and personal development opportunities Help create a positive and supportive working environment Promote and actively support Employee Ownership across the business Key ResponsibilitiesSales Administration Create and process Sales Orders accurately in line with customer purchase order requirements Ensure customer details and order information are correctly entered into company systems Complete satisfactory credit checks where required Create part records for new products, including associated Bills of Materials (BOMs) Generate Works Orders for manufactured components and products Acknowledge customer orders promptly and professionally Respond to customer enquiries and requests in a timely manner Maintain accurate sales and customer records Delivery Coordination Liaise with internal departments and customers to coordinate the delivery of customer orders Arrange transportation and logistics in line with customer requirements Identify and manage any special delivery or shipping requirements Generate dispatch notes and associated shipping documentation Ensure consignments comply with Health & Safety, environmental, and legal requirements, including ADR, Dangerous Goods Notes (DGN), export documentation, and related compliance procedures Provide customers with manuals, drawings, test certificates, and other relevant documentation following dispatch Keep customers informed of delivery schedules, delays, and updates Respond promptly to customer delivery queries Purchasing & Office Support Provide basic purchasing and administrative support during periods of absence or increased workload, including: Raising purchase orders Supporting day-to-day purchasing activities Carrying out general office administration duties Assisting with filing, record keeping, and document control General Responsibilities Maintain records of customer requirement changes and updates Adhere to company quality procedures and standards at all times Comply with all Health & Safety, environmental, and legal requirements Maintain a safe, clean, and organised working environment Undertake additional reasonable duties as requested by management Key Performance Indicators (KPIs) Percentage of customer orders dispatched on time Accuracy of order processing and documentation Customer response and resolution times Customer satisfaction and service levels Relevant Quality Standards QAP2.1 QAP2.2 QAP2.8 QAP4.1 Qualifications & Knowledge GCSEs (or equivalent) in English and Maths Previous experience within a customer service, sales administration, or office administration role Good geographical knowledge and understanding of delivery logistics Understanding of sales order processing and customer service principles Knowledge of export, shipping, or compliance documentation would be advantageous Skills & Experience Strong administrative and organisational skills Excellent verbal and written communication skills High level of attention to detail and accuracy Ability to prioritise workload and manage multiple tasks effectively Good IT skills, including Microsoft Office packages Ability to work collaboratively across departments Proactive and customer-focused approach Personal Attributes & Behaviours Professional and customer-focused attitude Excellent communicator with strong interpersonal skills Highly organised with strong attention to detail Flexible, reliable, and adaptable Positive team player with a collaborative approach Ability to use initiative and solve problems effectively Committed to continuous improvement and personal development

Quality Auditor (FTC- Mat cover) Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contributions , Life insurance up to 4x salary Location: Bourne, Lincolnshire, PE10 0AT Ways of Working: Site based Hours of work: 4 on 4 off / 6am - 6pm Contract Type: Fixed Term Colleagues whose roles are at risk of redundancy and who meet essential role criteria will be given priority consideration for this role. Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food, both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. This role is based in Bourne at a site specialising in the preparation of fruit, leafy salads, and stir-fry mixes. The site employs over 1,200 people and is conveniently located just 16 miles from Peterborough and 12 miles from Spalding. What you'll be doing In this busy and hands-on role as a Quality Auditor, you'll audit, monitor, and continuously improve quality systems and procedures across site operations. Working closely with operational teams, you'll provide practical technical support while maintaining and promoting quality and food safety standards in line with Greencore, customer, and legal requirements, with guidance from the QA Supervisor or Manager. Role Accountabilities • Audit compliance with QMS, GMP, and HACCP, raising clear non-conformances and driving corrective actions to closure • Apply an inquisitive audit mindset to identify root causes and reduce repeat non-conformances • Conduct traceability audits, efficiently retrieving data and presenting findings clearly • Complete sampling activities to schedule, including microbiological, nutritional, swabs, and organoleptic testing • Prepare, facilitate, and trend taste panels, escalating out-of-specification results and recommending improvements • Calibrate factory measurement equipment to schedule and manage out-of-tolerance actions • Support investigations into complaints, incidents, and out-of-specification results through audits and data analysis • Support NPD trials and product launches, including testing, shelf-life assessment, and taste panels • Provide day-to-day technical support to factory teams, audits, and customer visits • Contribute to Technical KPI delivery through audits, investigations, and proactive improvement actions • Work safely at all times, promoting strong health, safety, and environmental standards What we're looking for • A strong understanding of quality systems, GMP, HACCP, and traceability within a manufacturing environment • A proactive, detail-focused approach with a natural curiosity to challenge and improve standards • Confidence working hands-on on the factory floor, providing clear and practical technical guidance • Ability to audit effectively, identify root causes, and drive corrective and preventative actions • Strong communication skills, able to engage confidently with colleagues at all levels • A collaborative mindset, working effectively within cross-functional teams • Good organisational skills, with the ability to manage multiple priorities to deadlines • Commitment to continuous improvement and personal development • A positive, resilient approach aligned to Greencore values We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return • Competitive salary and job-related benefits • Holidays • Competitive matched pension contributions • Life insurance up to 4x salary • Company share save scheme • Greencore Qualifications • Exclusive Greencore employee discount platform • Access to a full Wellbeing Centre platform • Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Test Manager (Contract) Duration: 6 Months (Possibility for extension) Location: London/Hybrid (3 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile We are seeking a highly experienced, strategic and dynamic QA Lead/ Test Manager to partner with key departments across the EMEA region to lead and drive testing and automation requirements for specific projects within the ECB programme. This pivotal role is accountable for the successful delivery of key vertical cross functional test activities covering Test Strategy and Planning, Test automation, effective ECB test team management, and comprehensive stakeholder engagement. The QA Lead/ Test Manager role will work closely with the Programme Test Manager, IT PMs and Project stakeholders to drive strategic initiatives and ensure alignment with organizational goals. Key Responsibilities: Manage FT, SIT, UAT, targeted release BAU testing and regression testing Demonstrate via testing that regulatory rules are understood and followed as they are intended. Demonstrate adaptability around key Firmwide decisions and directives. Manage test environment requirements Facilitating Test calls and coordinating defect resolution with the business, development and vendor QA Testing of data flows, transformation rules, system integration (E2E), exceptions and control logs. Report to Project and Programme Manager for weekly progress and updates. Engage with monthly batch runs to monitor if any failure triggers and need to be covered on Quality Assurance. Ensure effective delivery of planned releases for AQR and Stress Test. Ensure that business changes are reviewed for impact on existing and functional DataMart, so that planned changes are implemented safely and effectively. Overseeing defect management by logging and tracking issues in Jira Generating Test pack for planned releases covering all test reports and evidences, aligning to all critical stakeholders to get sign off for QA activities. Create Regression Test Pack and track the execution using the Jira add-in X-ray. Skills & Experience: Excellent QA Lead experience Understanding of Risk, finance and Regulatory Initiatives. Experience in data warehouse testing, process flow, good knowledge of risk, finance and regulatory data. Experience in the following tools and platforms: ETL (preferred DataStage), Tivoli, Experience of working in regulatory environment with sensitive data covering Risk, Finance and Regulatory. Experience of working on regulatory reporting and business-wide projects Established network within the Regulatory Reporting space. Proven "hands on" experience with Test regulatory reporting requirements. Excellent analytical, strategic thinking and problem-solving skills, including a thorough understanding of how to interpret business needs and translate them into application and operational requirements. Demonstrated experience of creating technical requirements/specification documentation Strong work ethic with focus on meeting deadlines and objectives Demonstrated understanding and delivery, including migration, Transformation, Datawarehouse implementation, data quality and analytics. Understanding of Regulatory processes and BAU expectations Demonstrated experience dealing with high level stakeholders in a financial environment. Qualification in Finance or Regulatory discipline preferred (not necessary) Must have hands on knowledge for ETL tool like DataStage, Tivoli. Experience with SQL, data profiling, data quality and analytics. Good Excel based spreadsheet, quantitative and data management skills. Experience in both waterfall and agile delivery preferred. Knowledge of software for use in project life cycles, e.g., JIRA, Confluence, MS Office Suite. Strong skills working with MS Excel, MS Project, MS Word, MS Power Point, and SQL. Familiarity with VBA preferred. Experience using XRAY test management tool. Risk, Finance and regulatory reporting experience Experience of end to end testing the new framework implementation in regulatory space. Ideally familiar with XRAY test management tool. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

QA Manager Salary: Competitive salary Benefits: Company share save scheme, Competitive matched pension contribution, Life insurance up to 4x salary Location: Tilmanstone, Dover Ways of Working: Site based Hours of work: 15.00 - 23.30 (May need to be flexible upon occassions due to business requirements) Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Tilmanstone, near Dover, Kent, employs around 850 people and produces millions of bags of leafy salads and prepared vegetables for a dedicated customer. The site operates at a fast-paced, high-volume level. What you'll be doing A fantastic opportunity has arisen for a QA Manager to join our site team. In this key leadership role, you will lead and motivate the Quality Assurance team to effectively monitor and evaluate product and process controls across the site. You will be responsible for understanding, applying, and embedding Greencore, customer, and legal standards, ensuring compliance is consistently achieved and maintained. This role plays a critical part in driving improvements in GMP performance and audit readiness, helping to raise quality standards and strengthen food safety culture across the site. Role Accountabilities Understand and apply Greencore, customer, BRC, and legal standards to ensure ongoing compliance Implement, maintain, and review HACCP, supporting risk assessments and defining controls for new processes, products, and raw materials Manage and continuously improve quality management systems to meet agreed food safety and quality standards Implement and maintain robust audit systems, reviewing findings, identifying trends, and driving preventative actions Support audit preparation and delivery, hosting audits and managing non-conformance close-out Communicate effectively with internal teams, customers, and suppliers to meet technical requirements Lead, develop, and manage the QA team, ensuring appropriate training, capability, and succession planning Generate, analyse, and communicate technical KPIs, agreeing and driving action plans through continuous improvement Champion a strong Quality Assurance and food safety culture across the site Ensure a safe working environment for the QA team, meeting health and safety standards What we're looking for Strong background in QA or technical leadership within a food manufacturing environment Confident application of food safety, quality, legal, and customer standards Proven ability to manage HACCP, audits, and quality management systems A people-focused leader who motivates, develops, and builds high-performing teams Clear and confident communicator, comfortable engaging at all levels Collaborative approach when working with operations, technical teams, and stakeholders Strong analytical skills with the ability to use data to drive improvement Proactive mindset with a passion for quality, compliance, and continuous improvement Commitment to building and sustaining a positive food safety culture We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Competitive matched pension contribution Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career.

Role Description : We are seeking a highly skilled and experienced SC Cleared Salesforce Developer to join our team. The successful candidate will be primarily responsible for the development, configuration, and customization of Salesforce Service Cloud solutions. This role demands a strong technical background, excellent problem-solving abilities, excellent communication skills, and a commitment to delivering high-quality solutions. The developer will work closely with solution and technical architects who will provide the solution design. Key Responsibilities: Develop and implement Salesforce Service Cloud solutions based on provided designs. Customize and configure Service Cloud features, including case management, knowledge base, automation, and workflows. Develop complex Salesforce Flows to automate business processes. Write, test, and deploy Apex code (classes, triggers, and components) to extend Salesforce functionality. Participate in the full software development lifecycle, including requirements gathering, development, testing, deployment, and maintenance. Implement and maintain robust DevOps practices, including source code management, branching strategies, pull requests, and commits. Utilize DevOps tools such as Specify: Copado, Gearset, Azure DevOps, or others for deployment and release management. Work within an Agile development environment, using Jira for task management and collaboration, specifically managing user stories. Ensure the security, scalability, and maintainability of Salesforce solutions. Ensure adherence to project timelines and deliverable deadlines. Collaborate with Solution and Technical Architects, Project Managers, QA Consultants and other stakeholders to deliver projects on time and within budget. Create and maintain comprehensive technical documentation, including design specifications, code comments, and user guides. Provide technical support and troubleshooting for Salesforce applications. Adhere to best practices for Apex, Flows, Unit Testing and participate in peer reviews to ensure code quality and system integrity. Required Skills and Experience: 5+ years of hands-on experience as a Salesforce Developer. Extensive experience with Salesforce Service Cloud. Strong proficiency in Salesforce Flow development, including complex process automation. Solid experience in Apex programming, including writing efficient and well-tested code. Proven experience with DevOps practices and tools, including source code management (e.g., Git), branching, pull requests, and deployment automation. Experience with DevOps tools such as Copado, Gearset, or Azure DevOps.

About Barnabas Aid Barnabas International is a large family of Christian ministries and charities focused on giving practical support to suffering, abandoned and persecuted Christians around the world. The ministry was founded in 1993, and since then, it has funded projects in more than 100 countries, providing hope and help to millions of our brothers and sisters in Christ. Some of our key projects include supplying food aid, medical supplies, educational and vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence, and support for pastors and church leaders. Barnabas Aid also provides advocacy for religious freedom, especially for persecuted and suffering Christians. Barnabas is a Christian ministry and a charity. Employees are expected to subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed as being vocational. There is an occupational requirement for applicants to be practising Christians, who are engaged in their local church, in order to be able to carry out our roles. Overview The role will provide high-quality administrative, systems, and research support to the Quality Team, enabling consistent quality assurance across the grant-making cycle. The postholder will administer and improve the team s Salesforce processes and data standards, coordinate key workflows and information management, support the Director of Quality, Quality Assurance Specialist and Impact (MEAL) Coordinator with scheduling and documentation, and deliver defined research tasks and short projects (e.g., into quality assurance approaches, MEAL frameworks, tools and best practice) to strengthen the team s work. Key internal relationships: Director of Quality; Quality Assurance Specialist; Impact (MEAL) Specialist; Regional Directors, Programme Managers and Project Officers; ICPO; Finance; Data/Systems owners. Key Responsibilities Salesforce administration and systems support Administer the Quality/Projects components of Salesforce (and associated tools), including user support, data standards, fields/picklists, basic configuration tasks within delegated permissions, and documentation of processes. Maintain data quality rules and routines (validation, required fields, definitions, and guidance) and run regular data quality checks, working with colleagues to resolve issues. Produce and maintain reports/dashboards for the Quality Team (e.g., pipeline status, stage-gate progress, approvals, conditions, timeliness, data completeness, and quality metrics). Log, triage, and coordinate Salesforce improvement requests, liaising with system owners/IT and supporting user testing and roll-out of updates. Create and maintain user guidance (how-to notes, short training materials) to support consistent use of Salesforce and associated quality workflows Administrative support to the Quality Director and team coordination Support the Quality Assurance and Impact (MEAL) Specialists with planning timetables, collating papers, maintaining decision/action logs, and following up actions with stakeholders. Prepare and format documents to agreed standards (templates, document control, version control) and maintain an audit-ready filing system in SharePoint (or equivalent). Coordinate team processes, including shared calendars, team meetings, process documentation, and communications that help the Quality Team operate consistently. Research and special projects (Quality assurance, MEAL and learning) Undertake defined research tasks to support the Quality Team s priorities (e.g., QA approaches in grant-making, MEAL frameworks and tools, file review methodologies, sampling approaches, learning loops, and good practice in documentation and audit trails). Produce short research summaries/briefings with practical recommendations for the Director of Quality and Specialists, including options, pros/cons, and implications for Barnabas processes. Support discreet improvement projects (e.g., updating templates/checklists, improving guidance, piloting a new dashboard or QA tool) and track actions to implementation. Maintain a small library of standards, templates, guidance, and reference materials (including MEAL and QA resources) for the team. Pre-Committee Proposal Scrutiny Formal review of all project proposals before submission to the projects subcommittee to improve quality by ensuring: o Proposals are internally consistent; o Proposed solutions credibly meet the identified needs; o The response is proportionate and broadly consistent with other Barnabas Aid projects of a similar nature; o Beneficiary selection is conducted appropriately and can be justified; o The proposal is strategically aligned, represents good value-for-money and meets all of Barnabas Aid s project policies; o Relevant harms have been considered and mitigated; o A proportionate M&E approach is in place; o Prudent but pragmatic financial arrangements (e.g. split into tranches, use of intermediaries) are adopted and justified. In conjunction with regional teams, undertake light editing of proposals to improve clarity and correct inconsistencies and typographical errors. Document checks to ensure all due diligence activities have been conducted before proposal is put to the subcommittee. Post-Committee Follow-up Track actions provided by committee to ensure projects fully implement committee decisions (e.g. splitting into tranches, reporting requirements, risk management, etc) Draft, for regional team s approval, project approval/project rejection letters to partners, including all relevant provisions for management of the grants. Compliance, confidentiality, and continuous improvement Handle sensitive information responsibly, ensuring appropriate confidentiality, data protection, and information security practices are applied. Support the Quality Team to evidence required checks and maintain consistent records across systems and files, raising risks or gaps as appropriate. Other duties The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively across the regional team, including providing flexible support and surge cover as needed. Person Requirement Essential Bible-believing follower of Jesus: Demonstrates a personal commitment to discipleship and growing in faith. In good standing with their Church, actively participating in its life and community. Committed to affirming and signing Barnabas Aid s Statement of Faith. Educated to degree-level or equivalent, with strong administrative and systems experience. Evidence of continuous professional development relevant to administration, data/systems, quality, research, MEAL, or project/grants work Experience in a busy administrative role, supporting multiple stakeholders, scheduling meetings, and coordinating actions to deadlines. Experience administering or providing super-user support for a CRM/database (preferably Salesforce), including maintaining data standards and producing reports/dashboards. Experience with document control and shared filing systems (e.g SharePoint), including version control and maintaining audit-ready records. Experience undertaking structured research tasks and producing clear summaries/recommendations for non-specialist audiences. Highly organised with strong attention to detail; able to manage multiple deadlines and stakeholders. Strong systems aptitude: able to document processes, apply data standards, run checks, and support colleagues to use systems consistently. Ability to produce clear reports/briefings and summarise research into practical recommendations. Confident with Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint) and comfortable learning new systems. Discretion and good judgement when handling confidential/sensitive information. Desirable Experience working in the charity, international development, or faith-based sector. Salesforce administration training/qualification (or equivalent CRM certification). Training in research methods, MEAL, data analysis, or quality/process improvement Experience in grants administration, governance support, programme/project support, or compliance-focused roles. Experience supporting QA, audit, MEAL, or learning processes (e.g., file reviews, indicator tracking, learning events). Ability to build and maintain Salesforce reports/dashboards and/or familiarity with basic Salesforce admin concepts (profiles/permissions within delegated scope). Familiarity with MEAL concepts (monitoring, evaluation, accountability and learning) and how they support quality and learning in programmes. Understanding of grants governance, restricted funds, and/or donor intent in a charity setting. Experience working in a distributed/remote team environment. Personal Qualities Service-minded and collaborative; enjoys enabling others to do their work effectively. Proactive and solutions-focused; comfortable addressing issues, prompting actions and following up with colleagues. Curious and methodical; able to work independently on research tasks and present findings clearly. How to Apply . click apply for full job details