Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Jun 25, 2026
Full time
Job Title: Chief Operating Officer Reports To: Chief Executive Officer Department/Responsibility for: Director's Group / 3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5 Location: Remote - UK (expectation of travel / attendance at meetings) Hours: Full-time - 35 hours per week (09.00 - 17.00 Monday to Friday) Purpose of the Role The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra's vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including: Operational Systems Governance Compliance Finance and Growth This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra's strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture. As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives. Key Areas of Responsibility Strategic and Executive Leadership Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability Collaboration with the Director's Group to ensure strategic alignment across the charity. The Director's Group consists of: Chief Executive Officer Chief Operating Officer Director of Fundraising, Marketing and Communications Director of Research and Support Services Provide expert advice on finance, operations, commercial performance and organisational risk Lead organisational planning, business continuity, and operational resilience Foster a culture of continuous improvement, accountability and inclusion Finance, Commercial and Sustainability Lead financial strategy, planning and performance, ensuring long-term sustainability Oversee budgeting, forecasting, cashflow and financial controls Lead and develop Cerebra's strategy for commercial income, ensuring alignment with charitable objectives Support funding growth through strong financial insight and business case development Ensure robust financial governance, audit and compliance Operations and Infrastructure Lead and strengthen operational functions including HR, IT, governance and administration Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact Oversee procurement, contracts, facilities, and organisational compliance Drive innovation and value for money across operations People and Culture Champion a positive, inclusive and high-performing organisational culture Oversee HR strategy, workforce planning and leadership development Ensure compliance with employment law and best practice Promote wellbeing, engagement and organisational effectiveness Line Management Line management responsibilities for a small team, currently comprising of 3 staff. Be responsible for the day-to-day management of the team. Complete regular supervision and team meetings. Provide effective performance management to the team. Promote a positive and inclusive team culture aligned with Cerebra's values. General Monitor and evaluate the impact the areas of work that leading on. Support collaboration across the different Cerebra teams. Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work. Uphold Cerebra's Data Protection Policy and all relevant confidentiality and safeguarding policies. Carry out any other reasonable duties in line with the needs of the team and organisation. Person Specification Criteria Essential A professional accounting qualification and a detailed understanding of financial processes and business analysis. Sound understanding of contract processes. Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function. Significant experience in leading teams (Finance/HR/IT) in a complex organisation, ideally within the charity or public sector. Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation. Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient. Experience managing and ensuring effective cost recovery in a complex and competitive funding environment. Experience managing multiple income streams (e.g. Grants, contracts including statutory funding, donations). Governance experience, including Board reporting and external bodies. Evidence of having added value in operational delivery beyond finance in a complex organisation. Proven ability to lead a team and effectively manage staff and resources from a variety of disciplines including the capacity to lead and manage change effectively, including good consultation and communication. Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders. Experience of leading an organisation through a period of significant change, transition or growth. Willing and able to travel within the UK, with occasional overnight stays. Desirable Experience working within or alongside charities, research institutions, or government bodies. Familiarity with impact measurement and evaluation frameworks. Lived experience of neurodevelopmental conditions - whether as an individual, parent, carer, sibling, or through close community involvement. Application Process: Please submit your CV and cover letter via the email application box below. Closing date: Tuesday 7th July 2026 at 11.59pm First stage interview (Virtual) - 14th and 15th July 2026 Second stage interview (in-person, London location tbc) - 22nd or 23rd July 2026
Utilities Operations Engineer - High Voltage Authorised Person (SAP) Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Basic Salary up to 55,000 (depending on your suitability, qualifications, and level of experience) Overtime is not guaranteed but is frequently available. Working pattern: AWE operates a 9-day working fortnight. Flexible working may be offered on a temporary basis. Requests will be considered where possible; however, all arrangements must meet business needs and cannot be guaranteed. Let us introduce the role As a Utilities Operations Engineer, you will play a key role in the safe operation, maintenance, and delivery of contractor works across your designated Electrical Network area . Holding Authorised Person appointments, you will carry out switching operations, manage safety documentation, and ensure the ongoing reliability and safety of critical infrastructure. This is a hands-on role where your technical expertise and judgement directly support operational continuity. Key Responsibilities as part of your day-to-day role: Produce and review switching schedules and safety programmes for HV/LV network operations Issue and receive safety documentation (e.g. Permits to Work, Certificates of Isolation, Sanctions for Test, Limitations of Access, outage requests) Maintain accurate records of switching operations within EDOR (Electrical Distribution Operations Record) Take responsibility for electrical safety within your appointed area Safely operate, maintain, and manage electrical equipment under your control Provide direction and oversight when managing works delivered by staff or contractors Ensure timely communication of network failures to Operations/Network Managers and relevant stakeholders Undertake Authorised Person duties within the limits of your appointment Prepare, review, and implement Safe Systems of Work Act as Work Supervisory Officer where required Deputise for the Operations Manager when needed We do need you to have the following: Technician Apprenticeship or ONC/NVQ with suitable additional experience. A background as an experienced electrician It would be great if you also have experience in some of the following: Operating high voltage switchgear Engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment Utilities or building services delivery across a large portfolio of buildings Supporting engineering services throughout the asset lifecycle Providing utilities engineering insight to support operational decision-making Personal Development at AWE: Experienced electricians without HV Training may be considered for an improver role - we will review your experience and align to the most appropriate role. What you'll bring You're calm under pressure, organised, and able to respond effectively in a changing priority environment. You take ownership of your work, apply sound judgement, and bring a proactive and flexible approach to your role. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - every other Friday off, plus 270 hours annual leave Market-leading pension scheme - AWE contributes 9% to 13% of your pensionable pay Family-friendly policies - including 39 weeks full pay for maternity and 4 weeks full pay for paternity leave Professional development - including funding for professional memberships Employee Assistance Programme and Occupational Health Services Life assurance - 4x annual salary, with the option to increase Retail and lifestyle discounts Special leave policy - including volunteering, public service, and caring responsibilities The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Due to the classified nature of the work involved, it is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston / Burghfield.
Jun 24, 2026
Full time
Utilities Operations Engineer - High Voltage Authorised Person (SAP) Location: RG7 4PR , located between Reading and Basingstoke, with free onsite parking . Package: Basic Salary up to 55,000 (depending on your suitability, qualifications, and level of experience) Overtime is not guaranteed but is frequently available. Working pattern: AWE operates a 9-day working fortnight. Flexible working may be offered on a temporary basis. Requests will be considered where possible; however, all arrangements must meet business needs and cannot be guaranteed. Let us introduce the role As a Utilities Operations Engineer, you will play a key role in the safe operation, maintenance, and delivery of contractor works across your designated Electrical Network area . Holding Authorised Person appointments, you will carry out switching operations, manage safety documentation, and ensure the ongoing reliability and safety of critical infrastructure. This is a hands-on role where your technical expertise and judgement directly support operational continuity. Key Responsibilities as part of your day-to-day role: Produce and review switching schedules and safety programmes for HV/LV network operations Issue and receive safety documentation (e.g. Permits to Work, Certificates of Isolation, Sanctions for Test, Limitations of Access, outage requests) Maintain accurate records of switching operations within EDOR (Electrical Distribution Operations Record) Take responsibility for electrical safety within your appointed area Safely operate, maintain, and manage electrical equipment under your control Provide direction and oversight when managing works delivered by staff or contractors Ensure timely communication of network failures to Operations/Network Managers and relevant stakeholders Undertake Authorised Person duties within the limits of your appointment Prepare, review, and implement Safe Systems of Work Act as Work Supervisory Officer where required Deputise for the Operations Manager when needed We do need you to have the following: Technician Apprenticeship or ONC/NVQ with suitable additional experience. A background as an experienced electrician It would be great if you also have experience in some of the following: Operating high voltage switchgear Engineering capability across relevant networks, comprising a range of infrastructure facilities and associated plant and equipment Utilities or building services delivery across a large portfolio of buildings Supporting engineering services throughout the asset lifecycle Providing utilities engineering insight to support operational decision-making Personal Development at AWE: Experienced electricians without HV Training may be considered for an improver role - we will review your experience and align to the most appropriate role. What you'll bring You're calm under pressure, organised, and able to respond effectively in a changing priority environment. You take ownership of your work, apply sound judgement, and bring a proactive and flexible approach to your role. Some reasons we think you'll love it here: AWE has wide range of benefits to suit you. These include: 9-day working fortnight - every other Friday off, plus 270 hours annual leave Market-leading pension scheme - AWE contributes 9% to 13% of your pensionable pay Family-friendly policies - including 39 weeks full pay for maternity and 4 weeks full pay for paternity leave Professional development - including funding for professional memberships Employee Assistance Programme and Occupational Health Services Life assurance - 4x annual salary, with the option to increase Retail and lifestyle discounts Special leave policy - including volunteering, public service, and caring responsibilities The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Important things you need to know: You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV. We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process. Our interviews typically take place over Teams and for most roles are a 1 stage process. Due to the classified nature of the work involved, it is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston / Burghfield.
Robert Half Talent Solutions are seeking a CFO for an ambitious SME manufacturing organisation based near Cardiff. The Chief Financial Officer will provide strategic and operational leadership of the Group's global finance function, ensuring robust financial governance, high-quality reporting, and proactive business partnering across all divisions. This is a pivotal role in shaping financial strategy, driving growth, and safeguarding value creation for shareholders, lenders, and stakeholders, while supporting international expansion and property investment activities. Key Responsibilities Group Financial Leadership & Governance Lead the Group's financial strategy, governance, and control framework across all businesses and geographies. Ensure the delivery of accurate, timely, and insightful monthly, quarterly, and annual consolidated financial reporting for the Board, shareholders, and lenders. Treasury & Funding Lead centralised treasury operations, managing cash, liquidity, and working capital efficiently across multiple common entities in a multicurrency environment. Maintain strong banking and lender relationships, ensuring compliance with covenants and securing financing to support growth and M&A. Strategic Planning & Business Partnering Drive the Group's annual business planning, budgeting, and forecasting cycles. Partner with the CEO, FD, and divisional leaders to provide financial insights that shape business strategy and operational decision-making. Taxation & Compliance Oversee Group tax strategy, ensuring compliance with UK and international regulations (corporate tax, VAT/GST, transfer pricing, and customs duties). Finance Transformation & Process Improvement Lead continuous improvement of finance systems, processes, and reporting tools to enhance accuracy, efficiency, and insight. Drive digitalisation and automation initiatives in line with best practice and Group strategy. M&A & Corporate Development Support the CEO and Board on mergers, acquisitions, disposals, and joint ventures. Essential Experience & Skills Proven CFO or senior Group Finance leader within a complex, multi-site manufacturing environment, ideally with international exposure. Strong technical expertise across financial reporting, treasury, taxation, and M&A. Demonstrable success in leading high-performing finance teams and driving transformation in finance processes. Track record of managing lender relationships and complex financing structures. There is a generous package available including a significant LTI options Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Jun 24, 2026
Full time
Robert Half Talent Solutions are seeking a CFO for an ambitious SME manufacturing organisation based near Cardiff. The Chief Financial Officer will provide strategic and operational leadership of the Group's global finance function, ensuring robust financial governance, high-quality reporting, and proactive business partnering across all divisions. This is a pivotal role in shaping financial strategy, driving growth, and safeguarding value creation for shareholders, lenders, and stakeholders, while supporting international expansion and property investment activities. Key Responsibilities Group Financial Leadership & Governance Lead the Group's financial strategy, governance, and control framework across all businesses and geographies. Ensure the delivery of accurate, timely, and insightful monthly, quarterly, and annual consolidated financial reporting for the Board, shareholders, and lenders. Treasury & Funding Lead centralised treasury operations, managing cash, liquidity, and working capital efficiently across multiple common entities in a multicurrency environment. Maintain strong banking and lender relationships, ensuring compliance with covenants and securing financing to support growth and M&A. Strategic Planning & Business Partnering Drive the Group's annual business planning, budgeting, and forecasting cycles. Partner with the CEO, FD, and divisional leaders to provide financial insights that shape business strategy and operational decision-making. Taxation & Compliance Oversee Group tax strategy, ensuring compliance with UK and international regulations (corporate tax, VAT/GST, transfer pricing, and customs duties). Finance Transformation & Process Improvement Lead continuous improvement of finance systems, processes, and reporting tools to enhance accuracy, efficiency, and insight. Drive digitalisation and automation initiatives in line with best practice and Group strategy. M&A & Corporate Development Support the CEO and Board on mergers, acquisitions, disposals, and joint ventures. Essential Experience & Skills Proven CFO or senior Group Finance leader within a complex, multi-site manufacturing environment, ideally with international exposure. Strong technical expertise across financial reporting, treasury, taxation, and M&A. Demonstrable success in leading high-performing finance teams and driving transformation in finance processes. Track record of managing lender relationships and complex financing structures. There is a generous package available including a significant LTI options Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
LIVERPOOL SCHOOL OF TROPICAL MEDICINE
Liverpool, Merseyside
Chief Financial Officer Liverpool School of Tropical Medicine (LSTM) is a world-leading specialist university dedicated to improving global health and saving lives through research, education, and partnerships. For over 125 years, it has been at the forefront of tackling infectious diseases and advancing health equity, working with partners across more than 70 countries to deliver impact where it matters most. Today, it is internationally recognised as a mission-led, research-intensive postgraduate institution, with over 650 staff working in Liverpool and across the world. Working across the full translational spectrum, from discovery science through to implementation, LSTM's staff, students, and partners are undertaking research which is saving and improving lives in the most disadvantaged populations. Operating across the UK and internationally, including through subsidiaries and partner global hubs, LSTM manages a complex and volatile funding environment and diverse portfolio of research, partnerships, and education programmes. At a time of significant external challenge across global health and higher education, LSTM continues to perform strongly, with a clear focus on sustainable growth and impact, delivered through an active research portfolio of £738m. The role We are seeking to appoint a Chief Financial Officer to provide strategic financial leadership across the organisation. As a core member of the Executive Team, the postholder will play a vital role in shaping and delivering institutional priorities and the University's financial strategy. Acting as a key advisor to the Vice-Chancellor, Deputy Vice-Chancellor, Chief Operating Officer, and Board of Trustees, they will ensure long-term financial sustainability while enabling continued investment in people, infrastructure, and research. This is a broad and influential role, spanning financial strategy, planning and performance, governance, and leadership of a large multi disciplinary finance function. The role includes oversight of LSTM's UK and international activities, working with senior colleagues to align resources to priorities and support effective decision making. The Chief Financial Officer will also play a key role in driving the transformation of our finance operations, including strengthening systems and processes, enhancing insight and reporting, embedding new approaches to business planning and business partnering, and ensuring robust control and compliance across our complex international operating model. About You The successful candidate will be an established senior finance leader with experience operating at board level in a complex, and ideally regulated environment. They will bring strong financial and commercial judgement, with the ability to navigate complexity, provide clear direction, and drive organisational change; combined with robust operational understanding and credibility. Experience of working in a complex, international environment is desirable but not essential. An appreciation of, and alignment with, LSTM's mission to deliver global health impact will be essential, alongside the ability to build strong relationships across the organisation and with external partners, funders, and stakeholders. At a time of notable change and opportunity in the higher education and global health sectors the role of Chief Financial Officer is particularly important at this point in LSTM's development. If you are motivated by purpose, and have the leadership, insight, and ambition to help shape the future of a globally recognised institution, we would be delighted to hear from you. For further information on this exciting opportunity and details of how to apply, please visit The closing date for applications is Friday 24 th July.
Jun 23, 2026
Full time
Chief Financial Officer Liverpool School of Tropical Medicine (LSTM) is a world-leading specialist university dedicated to improving global health and saving lives through research, education, and partnerships. For over 125 years, it has been at the forefront of tackling infectious diseases and advancing health equity, working with partners across more than 70 countries to deliver impact where it matters most. Today, it is internationally recognised as a mission-led, research-intensive postgraduate institution, with over 650 staff working in Liverpool and across the world. Working across the full translational spectrum, from discovery science through to implementation, LSTM's staff, students, and partners are undertaking research which is saving and improving lives in the most disadvantaged populations. Operating across the UK and internationally, including through subsidiaries and partner global hubs, LSTM manages a complex and volatile funding environment and diverse portfolio of research, partnerships, and education programmes. At a time of significant external challenge across global health and higher education, LSTM continues to perform strongly, with a clear focus on sustainable growth and impact, delivered through an active research portfolio of £738m. The role We are seeking to appoint a Chief Financial Officer to provide strategic financial leadership across the organisation. As a core member of the Executive Team, the postholder will play a vital role in shaping and delivering institutional priorities and the University's financial strategy. Acting as a key advisor to the Vice-Chancellor, Deputy Vice-Chancellor, Chief Operating Officer, and Board of Trustees, they will ensure long-term financial sustainability while enabling continued investment in people, infrastructure, and research. This is a broad and influential role, spanning financial strategy, planning and performance, governance, and leadership of a large multi disciplinary finance function. The role includes oversight of LSTM's UK and international activities, working with senior colleagues to align resources to priorities and support effective decision making. The Chief Financial Officer will also play a key role in driving the transformation of our finance operations, including strengthening systems and processes, enhancing insight and reporting, embedding new approaches to business planning and business partnering, and ensuring robust control and compliance across our complex international operating model. About You The successful candidate will be an established senior finance leader with experience operating at board level in a complex, and ideally regulated environment. They will bring strong financial and commercial judgement, with the ability to navigate complexity, provide clear direction, and drive organisational change; combined with robust operational understanding and credibility. Experience of working in a complex, international environment is desirable but not essential. An appreciation of, and alignment with, LSTM's mission to deliver global health impact will be essential, alongside the ability to build strong relationships across the organisation and with external partners, funders, and stakeholders. At a time of notable change and opportunity in the higher education and global health sectors the role of Chief Financial Officer is particularly important at this point in LSTM's development. If you are motivated by purpose, and have the leadership, insight, and ambition to help shape the future of a globally recognised institution, we would be delighted to hear from you. For further information on this exciting opportunity and details of how to apply, please visit The closing date for applications is Friday 24 th July.
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
Jun 23, 2026
Full time
Our client is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. They champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale. This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem. They are a multi-disciplinary team of c.30 passionate, skilled people from across the UK with a London office hub. As a green charity, they prize their welcoming and inclusive work culture with wellbeing and professional development at its heart. The role Our client is seeking an experienced and talented Head of Finance and Risk with strong financial acumen, and the ability to translate complex themes into clear narratives, to contribute significantly to the strategic direction of the organisation. This role is ideal for a mid to senior career professional looking for a Leadership role, and is keen to play a pivotal role in an increasingly vital and influential organisation. The successful candidate will manage the organisation's finances; developing and maintaining financial models to support strategic decision-making, and providing high-quality financial data and analysis to senior management, along with having oversight across their internal risk processes; all the while developing their own broad insight and knowledge of the organisation's mission and goals through working with a passionate and knowledgeable team of colleagues, and with businesses across the entire built environment value chain. Our client is an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. They are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Their commitment to inclusivity means they support flexible work arrangements, ensuring work-life balance for all. They prioritise accessibility and will gladly accommodate any needs upon request, as they believe in providing a barrier-free recruitment process. They recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at all levels within the industry. They're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups. Key responsibilities Financial Management Co-ordinate and drive the Budget process, in tandem with the Annual Operating Planning process. Monthly re-forecasting and reporting, including explanation of variances in language which is useful to non-finance specialists Analysis and planning to support decision making / Identification of alternative courses of action Preparing financial papers for the Risk and Audit committee and the Board of Trustees, including attendance at Risk and Audit committee Provide input to Funding applications, commercial decisions and opportunities. Financial Control and Risk Oversight Maintaining control of and make improvements to financial systems. Responsibility for the integrity of the organisation's balance sheet. Updating and enforcing of the organisation's authorisation matrix. Ensure accuracy of transactions within the finance system and the mirroring of the CRM system records. Responsible for (via overseeing the Finance Manager) Accounts Receivable, Accounts Payable, VAT, expenses. Oversee the payroll process, company pensions, tax and NI Oversight of the organisational risk management process Identification and reporting of financial, and wider, risks including suggesting potential mitigation and insurance. Drive continual improvement of processes Financial Reporting and Cashflow forecasting Oversee the annual audit Documentation of processes and policies Statutory reporting and keeping company policies up to date in accordance with SORP and UK GAAP, for both the charity and dormant trading entity Working with the team to understand timetable of activities, challenging cost assumptions and reclaiming budget where appropriate; identifying changes in and drivers of performance including reduction in surplus/increases in deficit, evaluating and suggesting alternative courses of action. Governance Liaise with auditors in delivery of audited accounts Maintain records at Companies House, The Charities Commission, HMRC and other official bodies (familiarity with The Charities Statement of Recommended Practice) Contribute to the preparation of papers for regular Board meetings and workshops Treasury Manage and maintain the organisation's investment strategy, and securely deposit funds with appropriate organisations, to achieve an acceptable return with minimal risk. Maintain key controls of third-party banking software (including investments and credit cards) Oversee banking processes and authorisation processes Provide and update a cashflow forecast, and ensure adequate cashflows between working capital and investments Leadership and Personnel Consistent and collaborative communication and engagement to help drive the finance team's, and the wider organisation's, success. The Head of Finance and Risk has one direct report, the Finance Manager, and the Finance Officer reports to the Finance Manager Engage in, and occasionally lead aspects of regular organisational wide meetings, related to the organisation's culture and operations and / or projects and workstreams. Clearly communicate and explain financial matters to the wider team when called upon. Take a proactive approach to your own learning and professional development Other Maintain the organisations' key professional administrative relationships including Auditors, Banks, Insurers, HR advisors, Legal services, pension providers, IT providers etc. Act as central organisational point for oversight, reviewing and supporting on contracts / agreements for IT functions Ideal candidate: person and skills Key qualities, competencies, experience, and qualifications Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to the organisation's mission. Integrity: An inclusive approach that conveys and embeds honesty and transparency as standard Attitude: A positive, proactive, problem-solving approach with demonstrable agility to perform duties that may be outside core accountabilities Teamwork and Leadership: Demonstrable ability to effectively lead a small finance team, with leadership skills that motivate others and create a positive working environment Communication: Strong verbal and written communication and presentation skills, with ability to share complex ideas, thoughts and concepts in a consistently clear manner. Good analytical and influencing skills. Project management: Efficient planning, organisational, and time management skills Administration: Strong administrative and computer literacy skills (standard software packages, mainly Microsoft Office), Advanced Excel skills Strategic thinking: Good experience in strategy setting and horizon scanning, with aptitude in decision-making and problem-solving. Impact-oriented with a focus on delivering outcomes and impact; agile in how to achieve them Critical thinking: supported by good research skills Knowledge: CIMA / ACCA / ACA qualification or equivalent Extensive knowledge of financial procedures, budgeting, forecasting and reporting Ability to interpret data, identify trends, and make recommendations Financial best practices across charity and built environment organisations, including dual financial reporting (for example by project as well as by discipline / department) Preparing management accounts, and financial information in various formats to aid decision-making Requirements of Company's House and the Charity Commission, and familiarity with The Charities Statement of Recommended Practice Office / premises management, including building management liaison and IT / tech management Reporting on environmental footprint Stakeholder engagement: Proven experience of people management and collaboration Terms and conditions Contract: Permanent Salary: £65,000 - £74,000 (dependent on experience) REF-
As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Use your knowledge and experience to proactively originate new ideas to discuss with the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. Additional Responsibilities Maintain ongoing professional development. Promote equality, diversity and human rights within the organisation. Keep abreast of sector developments and relevant legislation. Undertake additional duties as required by the CEO. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easygoing style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in retu rn This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 22, 2026
Full time
As Chief Financial Officer, you will work closely with the CEO, COO and Board. Your new company Abbeyfield Wey Valley Society presents a compelling opportunity if you are looking for a broad CFO role with the chance to make a true impact. The current incumbent, James believes "This is a very broad role and is perfect for someone who wants to be involved in more than just producing the Budgets & Management Accounts. There's a fair amount happening in the next five years, from a £5m extension to one of our homes, to expanding our offering to new areas and potentially building a new c £10m care home, as well as helping to formulate both strategy and tactics with the leadership team and CEO, Sally. Your colleagues are a great bunch of people, and you will love working with them! It really helps if you have a strong sense of humour, are outgoing and don't take yourself too seriously!" Your new role As Chief Financial Officer, you will work closely with the CEO, COO and Board, providing strategic financial leadership while ensuring robust operational management across finance, HR, legal matters and systems. This is a hands-on, fully office-based position, suited to someone who enjoys combining strategic oversight with day-to-day involvement and who thrives within a positive, fun and collaborative team culture.This is a broad and influential role with real scope to shape the Society's long-term direction and future success. Key responsibilities Strategy & Planning Support the development of organisational strategy and business planning. Use your knowledge and experience to proactively originate new ideas to discuss with the CEO. Identify funding opportunities and support budget development for new initiatives. Lead forward-looking financial strategies with a focus on risk, sustainability and growth. Oversee budgeting, capital planning and KPI frameworks. Operations Play an integral role in executive-level decision-making. Build strong, collaborative relationships across the organisation and support non-finance colleagues. Develop and enhance financial systems and processes. Manage investment relationships to maximise returns. Lead the finance function and oversee payroll, purchasing and transactional processes. Oversee due diligence, acquisitions and potential divestments. Lead the development and maintenance of the Society's IT systems. Financial Reporting Ensure accurate and timely reporting to the Charity Commission, Companies House, Homes England, the Regulator of Social Housing and the ONS. Present financial results and insights to the Board, Finance Committee and CEO. Financial Risk Management Identify key financial and operational risks and implement mitigation strategies. Oversee legal matters related to the Society's financial assets. Maintain robust internal controls and ensure full regulatory compliance. Review insurance cover and ensure audit readiness. Lead the relationship with external auditors and follow up on recommendations. Funding & Cash Management Lead cash flow management and financial forecasting. Arrange financing and third-party funding as required. Oversee investment portfolios and protect the Society's funds. Stakeholder & Third-Party Management Build strong relationships with banks, investment advisers and insurers. Represent the Society in financial and legal matters. Monitor and report third-party performance to the Board. Additional Responsibilities Maintain ongoing professional development. Promote equality, diversity and human rights within the organisation. Keep abreast of sector developments and relevant legislation. Undertake additional duties as required by the CEO. What you'll need to succeed Qualifications & Experience ACA/ACCA/CIMA (or equivalent) qualification. Minimum seven years' progressive experience, ideally within a not-for-profit environment or SME. At least three years at CFO or Finance Director level (exceptional Financial Controllers will be considered). Proven experience working with Boards and executive leadership. Excellent written and verbal communication skills. A collaborative approach with the ability to support and influence non-finance colleagues. A broad understanding of organisational performance beyond finance. Key Skills Strategic planning and organisational vision. Financial strategy, modelling and planning. Strong budgeting, forecasting and analytical skills. Experience improving systems and processes. Commercial acumen and sound financial judgement. Team leadership and cross-functional collaboration. Ability to review and interpret legal documentation. Acts as a trusted partner and sounding board to the CEO. Soft Skills Approachable, personable and easygoing style. A sense of humour and ability to build rapport. Intelligent, confident and clear-thinking. What you'll get in retu rn This is a wide-ranging and high-impact role that offers the opportunity to make a genuine difference within an established and values-led organisation. For an ambitious, proactive finance leader who enjoys a varied remit and strategic influence, this is an exceptional career opportunity.If you're looking for a meaningful leadership position within a supportive and forward-thinking organisation, we would welcome a conversation.This role offers an attractive salary, private healthcare, an attractive pension scheme and working with a fantastic bunch of people who truly love what they do! What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now for an informal and completely private and confidential conversation.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Jun 20, 2026
Full time
Responsible for leading digital products and platforms. Lead major digital change. About Our Client Arts Council England is the national development agency for creativity and culture. We help people in every corner of the country to experience and benefit from creativity. We do this by investing in artists and organisations that make and deliver exceptional, inspirational work for our communities. We set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish, and where every one of us has access to a remarkable range of high-quality cultural experiences. We invest public money from the Government and the National Lottery to help support the sector and to deliver this vision. Job Description Reporting directly to the Chief Digital & Information Officer, as Director of Digital, you will lead Arts Council England's digital products and platforms, including Grants Management, CRM, Museum and Cultural Property services, the digital workplace and new AI-enabled capabilities. You will be accountable for the strategy, investment decisions and governance that ensure these services are reliable, secure, accessible and meet public-sector requirements. These services are essential to how we fund and support the sector, meet our obligations, and serve applicants, funded organisations, staff and partners. You will work closely with the Technology Director to align product direction with architecture, operational resilience and service performance, and you will be the senior voice representing business needs in digital delivery decisions. Key accountabilities: Set a clear vision and strategy for digital products and platforms. Lead and govern delivery across "run and improve" services and major transformation programmes. Ensure services meet standards for value for money, accessibility, security, data protection and assurance. Build strong relationships with senior stakeholders, the Executive Board and delivery partners. Develop a high-performing team, and create an inclusive, values-led culture. Key responsibilities: Own the digital product and platform portfolio, setting priorities and balancing day-to-day service needs with longer-term change. Set direction for product roadmaps and investment, based on user needs, evidence and organisational priorities. Provide clear governance for design and change decisions, ensuring the right controls and pace of delivery. Be accountable for service performance, resilience and risk management, working with Technology to meet agreed service levels. Lead major digital change, including modernising legacy systems and improving integrations and data quality. Sponsor innovation where it adds value (including AI and automation), running controlled trials and scaling what works. Manage budgets and suppliers, ensuring strong contract performance, good commercial discipline and value for money. Lead, coach and develop the Digital team, planning capacity and building succession for key roles. Represent digital at senior forums, building alignment across Operations, Funding, Data & Insights and corporate functions. Key relationships: Chief Digital and Information Officer Technology Director and Digital, Data & Technology leadership team Chief Data Officer and Data & Insights colleagues Executive Board, transformation governance groups and peer Directors Operational leaders across Funding and corporate services (e.g., Finance, HR, Procurement) External suppliers and delivery partners The Successful Applicant About you: You are a strategic, credible leader who can work at the executive level and stay close enough to delivery to remove barriers and make good decisions. You communicate clearly with both technical and non-technical colleagues and can explain complex issues in plain English. You understand modern digital product and platform delivery, including user-centred design, integrations, data and good service management. You can lead and improve supplier performance and contracts, and you take a disciplined approach to value for money, risk and assurance. You lead collaboratively and invest in building a high-performing, inclusive team. Essential requirements: You will need strong evidence of strategic leadership, delivery and commercial judgement. Senior leadership experience owning a portfolio of digital products/platforms across live service, improvement and transformation. Proven people leadership, including developing leaders and building a high-performing, inclusive team. Experience setting strategy and turning it into clear roadmaps, priorities, governance and measurable outcomes. Strong stakeholder management, able to influence Executive and Board-level decisions and build trust across the organisation. Commercial and financial management experience, including managing significant budgets (typically up to £5m) and leading supplier/partner performance. Good working knowledge of modern delivery and service approaches (e.g., agile/hybrid delivery, DevOps, continuous improvement) and when to use them. Experience ensuring services meet security and data protection requirements, with a working knowledge of recognised standards (e.g., ISO 27001 / NIST and UK GDPR). Desirable requirements but not essential: A relevant degree or equivalent experience. Relevant professional qualifications (e.g., programme/project delivery, enterprise architecture or service management). What's on Offer Salary: The role will pay a competitive salary up to £85,000 per annum. Pension scheme: The Arts Council retirement plan is a final salary scheme with contributions on a sliding scale. Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas. All staff also earn one additional leave day per full year of service (up to five days), and we offer a scheme to buy and sell annual leave. There is also a winter closure of three days between Christmas and New Year for all colleagues. We offer generous sick pay, paid maternity, paternity and adoptive parental leave, as well as up to five days a year for personal and religious reasons. Hybrid working: 1 day per week in the Manchester Office (factoring in flexibility when required) Life assurance: All staff members are automatically provided with life assurance cover. Wellbeing support: Our internalwellbeing strategy launched in 2021, and colleagues have access to a range of resources to support theirwellbeing, including: Unmind: a workplace mental health platform. The Employee Assistance Programme: a confidential 24/7 telephone counselling service which offers impartial external advice and support on personal, legal, financial and line management issues, plus up to six counselling sessions per year. A fully trained team of internal Mental Health First Aiders. Learning & development: We invest in the growth and development of all our staff, including professional qualifications, in-house and external training courses, conferences, e-learning, apprenticeships and more. We encourage individuals and teams to keep learning and developing - as a gold standard Investor in People, we provide flexible and adaptable learning and development opportunities for staff at all levels. Shopping discounts: Exclusive savings on high street and online shops, holidays, cinema tickets, gym membership, dining out and more. Relocation support: Newly appointed staff who need to move residence are eligible to apply for up to £5,000 support. Travel loans: Interest-free loans for travel season tickets, as well as bicycle, car and motorbike loans for those who regularly use them for commuting. Disabled, D/deaf and/or neurodivergent people and those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce, so we particularly encourage applications from people in these groups. If you are disabled and your application meets the essential criteria for the post, we guarantee you an interview. Candidates who wish to apply under this scheme should indicate this on their cover letter under 'Candidate Personal Information' and then demonstrate within their cover letter how they have met the essential criteria for the role. Contact: Rutesh Shah Quote job ref: JN-216 Job summary Function CIO & IT Leadership Subsector CIO & IT Leadership Subsector Industry Public Sector & Not-For-Profit Location Manchester Contract type Permanent
Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 20, 2026
Full time
Finance Manager Job Title: Finance Manager Reporting to: Chief Executive Officer (CEO) Hours: 4 days a week (28 hours) Salary: Dependent on experience and skill set About the Organisation A community-based charity committed to delivering high-quality, person-centred support to individuals experiencing homelessness, crisis, and multiple disadvantage. Services span supported housing, crisis and drop-in provision, food services, a social supermarket, and a trading subsidiary. Those supported are often living with the long-term effects of complex childhood trauma, alongside challenges including addiction, mental ill-health, and significant health inequality. Work is rooted in compassion, and belief everyone deserves the chance to rebuild their life. Purpose of the Role We are looking for an experienced Finance Manager to take ownership of the financial health of the organisation. You will provide robust financial management, ensure compliance across a varied range of income streams, and act as a trusted adviser to senior leadership and trustees. Key Responsibilities Financial Management & Reporting Oversee the preparation of monthly management accounts, including commentary and variance analysis Drive the annual budgeting and forecasting cycle Deliver clear, accessible financial reporting to the Senior Leadership Team and Board of Trustees Monitor performance against budget and flag risks in a timely manner Income & Fund Management Maintain accurate management of restricted and unrestricted funds in line with funder requirements Ensure correct income recognition across grants, contracts, rental income, donations, and trading Oversee subsidiary and retail-style accounting activities Support the preparation of funder financial reports and returns Housing & Operations Finance Manage financial processes relating to supported housing stock, including rent accounting and arrears Work alongside operational managers to support cost control and budget ownership Provide financial oversight across seasonal and crisis services Compliance & Controls Take the lead on annual audit and independent examination preparation Ensure adherence to Charity Commission requirements and applicable accounting standards including SORP Manage VAT obligations, particularly in relation to trading activity Own and develop Finance Policy, procedures, and standard operating processes Leadership & Strategy Serve as a key financial adviser to the CEO and Board Input into organisational strategy, long-term financial planning, and sustainability Contribute to funding bids and business planning activity Systems & Team Line manage the Finance Officer, providing support and development Oversee payroll processing and HMRC and pension compliance Develop and maintain financial systems and reporting tools Person Specification Essential: Proven experience in a finance role within the charity, not-for-profit, or housing sector Solid grounding in management accounting, budgeting, and financial controls Experience managing multiple income streams including restricted funding Confident communicating financial information to non-finance audiences Strong Excel skills and experience with SAGE accounting software Comfortable working both strategically and at a hands-on operational level Desirable: Accountancy qualification (ACCA, CIMA, ACA) or working towards one Knowledge of Charity SORP and VAT in mixed-income organisations Experience in supported housing finance Previous line management responsibility Key Attributes Values-driven with strong commercial awareness Analytical and detail-focused Collaborative, with a genuine commitment to supporting frontline services Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
Jun 20, 2026
Full time
National Savings and Investment, Chief Executive Officer National Savings and Investments (NS&I) is both a government department and an Executive Agency of the Chancellor of the Exchequer, and its origins can be traced back more than 164 years to 1861. When customers invest in NS&I products, they are lending to the Government. In return the Government offers 100% security on all deposits and pays interest or prizes for Premium Bonds. This means that NS&I is backed by HM Treasury, keeping its 24 million customers' savings safe. This is the opportunity to lead an organisation trusted by millions of savers and offers the rare chance to deliver tangible national impact while driving innovation, digital transformation and outstanding customer outcomes. The role sits at the intersection of public service and commercial discipline, providing the challenge of stewarding a highly trusted brand, modernising complex operations, and shaping the future of secure savings for customers across the UK. The Role The Chief Executive is also the Director of Savings, and Principal Accounting Officer to NS&I. As such they are fully accountable and responsible to Treasury Ministers and to Parliament for all aspects of the NS&I business. This will be an autonomous CEO role reporting, to both the NS&I Board and HM Treasury, with end-to-end accountability for transformation and performance of the organisation. Whilst NS&I is successfully meeting its targets for savings and funding for the Government, and service levels to most customers, it is undergoing a major transformation programme and has experienced significant operational failings recently. Both these issues are operationally complex and must be resolved alongside continuing operations to build confidence and credibility with its stakeholders and customers alike. It is therefore crucial that a highly capable, credible CEO is appointed to lead the organisation through these challenges and re-establish NS&Is reputation and standing as trusted, efficient and effective national institution. The successful candidate will: Lead the creation and implementation of NS&I's business strategy to deliver cost-effective financing to HM Treasury. Balance the interests of customers, the taxpayer, wider government objectives, and the broader financial services sector in the context of NS&I's activities. Provide direction and leadership to the executive team, setting clear short- and long-term objectives and maximising the skills within the team. Effectively manage and incentivise NS&I's operational partners at a senior level to deliver the agreed business plans efficiently and in line with NS&I's values. The successful candidate will bring: Experience of operating at Senior Executive or equivalent, with a strong track record of strategic leadership and operational delivery experience. Experience of delivering a major change/transformation programme within consumer facing industries, at scale, with a track record of managing elevated risk profiles and leading commercial negotiations at a senior level. A track record of promoting a positive personal and organisational profile in external communications. This should include experience of managing consumer-facing operations, including resolving operational issues, reputation management and recovery. Ability to manage financial budgets and clear demonstration of effective resource management Experience within the consumer financial services environment or similar including within retail savings institutions, regulators, trade associations, and other relevant stakeholders would also be desirable. Other desirable criteria are shown in the Candidate Brief. NS&I is committed to achieving greater diversity across all levels of the organisation. Given this, they particularly welcome applications from women, disabled, and minority ethnic candidates, as under-represented groups. The closing date for this role is Sunday 28 June 2026 at 23:55.
Sustainable Building Services
Holmewood, Derbyshire
Project Manager Location : Based in Chesterfield, S42 5TL Salary: Circa £50,000 per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
Jun 20, 2026
Full time
Project Manager Location : Based in Chesterfield, S42 5TL Salary: Circa £50,000 per annum + £5,500 Car Allowance + Discretionary 10% Bonus Contract & Hours: Full time, Permanent Hours : 39.5 hours per week Benefits: Enhanced pension contributions, Employer-paid Healthcare Cash Plan, Enhanced Maternity Pay, Employee Assistance Programme, and support for CPD Lead High-Quality Construction Projects from Concept to Completion Sustainable Building Services (SBS) is a multi-award-winning retrofit decarbonisation solutions provider and principal contractor delivering at scale across all housing tenure types social, owner-occupied, and private rental homes. As a leader in residential decarbonisation, energy efficiency, and whole-house retrofit, we currently manage and deliver over £100m+ large-scale retrofit schemes, blending funding across mixed-tenures to maximise positive impact across communities. We are seeking an experienced Project Manager to take full responsibility for the day-to-day operational management of multiple construction sites. You will oversee Site Managers, Supervisors, Tenant Liaison Officers and Quality Administrators, ensuring all onsite activity is delivered safely, to the highest quality, on programme, and within budget. This is a pivotal leadership role where you will drive project performance from initial setup through to final completion and client handover. What You ll Be Doing As a Project Manager, you will play a key role in ensuring smooth and efficient delivery across your designated projects. Your responsibilities will include: Setting up projects from the outset, including resourcing, handover from estimating, agreeing budgets, reviewing retrofit information and procuring subcontractors. Developing and managing project programmes to ensure timely and efficient delivery. Leading and mentoring Site Managers, Supervisors, Tenant Liaison Officers and site operatives. Holding regular formal and informal team briefings to communicate priorities, milestones and programme updates. Ensuring all sites are appropriately resourced both internally and across the supply chain. Monitoring the performance of subcontractors and supply chain partners, ensuring adherence to programme and contractual expectations. Attending operations meetings and producing relevant project reports. Ensuring all properties and works meet contract specification standards and retrofit compliance requirements, enabling timely lodgements in line with client deadlines. In order to be essential in this role you must have: Minimum 7 years experience within the construction industry SMSTS CSCS card First Aid certification Strong leadership and team-management abilities Ability to plan and organise resources effectively to meet tight deadlines Strong problem-solving ability and analytical thinking Proficiency in Outlook, Excel and general IT Experience in retrofit processes including assessments, designs and lodgements Full UK driving licence It would be great if you had: NVQ Level 7 Diploma in Construction Senior Management IOSH Managing Safely Experience in energy efficiency and/or social housing projects Why Join Us Opportunity to lead significant construction projects A supportive team culture Career development and training opportunities The chance to help deliver high-quality, safe, and impactful work Our Commitment to You We are proud to be an equal opportunities employer. We believe in hiring the right person for the job and fostering a workplace where everyone is treated fairly and with respect, regardless of gender, age, race, family status, sexual orientation, disability, or religious belief. Ready to Lead With Impact If you re a driven Project Manager with the experience and leadership qualities to deliver exceptional construction projects, we d love to hear from you. Apply today and take the next step in your career.
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Jun 20, 2026
Contractor
Expected Start Date ASAP Expected Pay Rate (Candidate Rate) 35,000+ Expenses (Please specify) Overnight stays if required Hours of work (Please specify) 37 hours Shift Patterns (Please give details) Monday-Friday Duration 6 Months to be made permanent Flexible Working (Home/Hybrid/Office) Onsite Office Location (If hybrid/Office Based) Any Specific Days in the office Onsite Any additional travel required Travel to sites Overview of the role - Team / Projects / Key challenges Company Overview: Green Funding Solutions is a rapidly growing organisation, expanding from a small operation to a 100-strong team in just three years, generating between 70m- 100m in revenue. The company specialises in securing external funding for green solutions, supporting vulnerable customers and households through energy efficiency and healthcare innovations such as insulation, solar panels, heat pumps, and low-carbon heating systems. Team & Projects: The Resident Liaison Officer will work closely with project delivery teams, contractors, Housing Associations (HAs), and site managers, acting as the key point of contact for residents throughout the lifecycle of energy efficiency installations. The role involves a mix of customer service, site coordination, stakeholder engagement, and reporting. Key Challenges: Ensuring consistent, clear communication with residents, many of whom may be vulnerable or require accessibility support Managing multiple stakeholders across complex projects Addressing complaints or technical queries promptly and sensitively Maintaining strong relationships with contractors, HAs, and internal departments Balancing operational delivery with a high-quality customer journey, contributing positively to Net Promoter Scores (NPS) Experience and Qualifications - Essential / Desirable Any experience with accessibility, working with disabilities, dealing delegated authority Essential: Proven experience in resident liaison, customer service, or community engagement, ideally within construction or green energy environments Strong organisational and time management skills to coordinate multiple site visits and stakeholder communications Full UK driving licence Excellent communication skills - both written and verbal Confident in discussing technical matters with residents and translating complex concepts into simple explanations Experience working with vulnerable residents or those requiring accessible communication Understanding of site-based operations and construction processes Comfortable escalating operational issues and reporting to senior stakeholders Desirable: Previous experience working with Housing Associations, local authorities, or Advice Centres Familiarity with BEIS compliance and Local Authority scheme requirements Experience dealing with delegated authority structures or accessibility-focused service delivery Background in project coordination or support within the retrofit, energy, or healthcare sector Knowledge of reporting tools and customer data input systems (e.g., MSD) CSCS card (Construction Skills Certification Scheme) Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.
Operations and Development Manager (3 days per week) Purpose / Summary of Role We are seeking an Operations and Development Manager to play a pivotal role in the day-to-day operations of Independent Dance (ID), at an exciting period of development for the company. This pivotal role will work closely with the Director, with the postholder leading on operations, finance and fundraising, to ensure ID's effectiveness, financial stability and long-term sustainability. You will oversee day-to-day operations and lead on the development of systems and processes in collaboration with the Director and the wider team. Key responsibilities will include financial planning and reporting, supporting fundraising across trusts and foundations and other income streams, and updating/developing and maintaining operational systems and company policies. You will also contribute to organisational governance, HR processes, and stakeholder relationships, working with funders, partners and trustees. This is an opportunity to join a small, collaborative team, to continue to develop an ambitious and meaningful programme of work for the independent dance and interdisciplinary arts communities. Main areas of focus Operations Oversee the development of operations to ensure that our team is supported and that our values are embedded Support ID's administrative and delivery activities, providing clear plans and priorities Review all Independent Dance policies, in collaboration with the staff team and trustees, exploring improvements and making recommendations to improve, identifying collaborative and creative ways to make sure our policies are active and embedded Lead on the edit/re-write policies, overseen by the Director Finance Review financial management systems to ensure they are appropriate to the scale and ambition of the organisation and fit for purpose Support the ongoing development of a new strategic plan, particularly identifying and making recommendations for financial planning and new business models to ensure our longer-term sustainability and resilience Oversee the management of the online booking system (delivered by the Programme Coordinator) and financial reconciliations Prepare Management Accounts and Annual Accounts in collaboration with the bookkeeper Fundraising and income generation Review strategies for fundraising and income generation and make recommendations for immediate development and fundraising, and long-term strategy In collaboration with the Director, support the writing of funding bids with planning, narrative, partnership development and budgeting (this includes planning for the next round of ACE NPO application) Manage ID's income generation strategy, including pricing structures, in collaboration with the Director and wider team Work with Director to manage and report on funding grants Governance Organise and attend ID Board meetings, including completion of minutes In collaboration with the Director, create board reports for the quarterly meetings Organise, in collaboration with the Director, and attend Board/Staff Board Away Days Compliance Fulfil ID's organisational responsibilities as an employer, business and registered charity through liaison with bodies including Companies House, Inland Revenue, Charity Commission, UK Border Agency Manage ID's licence as a government-authorised Sponsor of visiting international artists and arrange individual Certificates of Sponsorship for artists Act as data protection officer (GDPR) for the organisation and ensure ID complies with GDPR regulations HR Research and implement relevant professional development opportunities and training Work closely and collaboratively with the Independent Dance team supporting the development of a collaborative and caring culture Lead on staff recruitment, appraisals, development and training Line-manage team members (to be confirmed) Evaluation Oversee the work of the Programme Coordinator, who leads on evaluation at ID Organisational (all staff) A commitment to anti-racism, social justice and anti-ableist practices and processes PERSON SPECIFICATION Independent Dance is committed to anti-racist, anti-ableist and socially just ways of working. We particularly welcome applications from people who are currently underrepresented in the cultural sector, including people from Global Majority backgrounds, d/Deaf, disabled and neurodivergent people, LGBTQIA+ people, and people from working-class backgrounds. We recognise that there are many different routes into arts leadership and management, and that candidates may not meet every requirement listed in the person specification. If you believe you could make a valuable contribution to Independent Dance, we encourage you to apply. We are committed to making our recruitment process as accessible as possible. If you require information in an alternative format or any adjustments during the application or interview process, please let us know Essential Skills Experience in creating and maintaining appropriate operational systems and processes Strong experience of financial planning and management across budgeting, cashflow and reporting, ideally within a charity, heritage or cultural setting Proven track record in fundraising, including Trusts and Foundations and Arts Council England, and managing donor/funder relationships Knowledge of income generation across multiple streams, including earned income Experience contributing to policy development within an organisational context Proven ability to ensure compliance across HR, governance and legal areas Experience managing staff and working within a team Experience working with a Board of Trustees and preparing quarterly reports Prior experience of working within an NPO and of reporting to Arts Council England A hands-on and agile approach, with an ability to balance strategic oversight with delivery Commitment to anti-racism, anti-ableism and social justice Desirable Skills Experience across fundraising activity related to individual giving Experience of initiating policy reviews within an organisational context Experience of supporting strategic planning within an organisational context Knowledge of the dance and interdisciplinary arts sector Familiarity with financial/project management software
Jun 19, 2026
Full time
Operations and Development Manager (3 days per week) Purpose / Summary of Role We are seeking an Operations and Development Manager to play a pivotal role in the day-to-day operations of Independent Dance (ID), at an exciting period of development for the company. This pivotal role will work closely with the Director, with the postholder leading on operations, finance and fundraising, to ensure ID's effectiveness, financial stability and long-term sustainability. You will oversee day-to-day operations and lead on the development of systems and processes in collaboration with the Director and the wider team. Key responsibilities will include financial planning and reporting, supporting fundraising across trusts and foundations and other income streams, and updating/developing and maintaining operational systems and company policies. You will also contribute to organisational governance, HR processes, and stakeholder relationships, working with funders, partners and trustees. This is an opportunity to join a small, collaborative team, to continue to develop an ambitious and meaningful programme of work for the independent dance and interdisciplinary arts communities. Main areas of focus Operations Oversee the development of operations to ensure that our team is supported and that our values are embedded Support ID's administrative and delivery activities, providing clear plans and priorities Review all Independent Dance policies, in collaboration with the staff team and trustees, exploring improvements and making recommendations to improve, identifying collaborative and creative ways to make sure our policies are active and embedded Lead on the edit/re-write policies, overseen by the Director Finance Review financial management systems to ensure they are appropriate to the scale and ambition of the organisation and fit for purpose Support the ongoing development of a new strategic plan, particularly identifying and making recommendations for financial planning and new business models to ensure our longer-term sustainability and resilience Oversee the management of the online booking system (delivered by the Programme Coordinator) and financial reconciliations Prepare Management Accounts and Annual Accounts in collaboration with the bookkeeper Fundraising and income generation Review strategies for fundraising and income generation and make recommendations for immediate development and fundraising, and long-term strategy In collaboration with the Director, support the writing of funding bids with planning, narrative, partnership development and budgeting (this includes planning for the next round of ACE NPO application) Manage ID's income generation strategy, including pricing structures, in collaboration with the Director and wider team Work with Director to manage and report on funding grants Governance Organise and attend ID Board meetings, including completion of minutes In collaboration with the Director, create board reports for the quarterly meetings Organise, in collaboration with the Director, and attend Board/Staff Board Away Days Compliance Fulfil ID's organisational responsibilities as an employer, business and registered charity through liaison with bodies including Companies House, Inland Revenue, Charity Commission, UK Border Agency Manage ID's licence as a government-authorised Sponsor of visiting international artists and arrange individual Certificates of Sponsorship for artists Act as data protection officer (GDPR) for the organisation and ensure ID complies with GDPR regulations HR Research and implement relevant professional development opportunities and training Work closely and collaboratively with the Independent Dance team supporting the development of a collaborative and caring culture Lead on staff recruitment, appraisals, development and training Line-manage team members (to be confirmed) Evaluation Oversee the work of the Programme Coordinator, who leads on evaluation at ID Organisational (all staff) A commitment to anti-racism, social justice and anti-ableist practices and processes PERSON SPECIFICATION Independent Dance is committed to anti-racist, anti-ableist and socially just ways of working. We particularly welcome applications from people who are currently underrepresented in the cultural sector, including people from Global Majority backgrounds, d/Deaf, disabled and neurodivergent people, LGBTQIA+ people, and people from working-class backgrounds. We recognise that there are many different routes into arts leadership and management, and that candidates may not meet every requirement listed in the person specification. If you believe you could make a valuable contribution to Independent Dance, we encourage you to apply. We are committed to making our recruitment process as accessible as possible. If you require information in an alternative format or any adjustments during the application or interview process, please let us know Essential Skills Experience in creating and maintaining appropriate operational systems and processes Strong experience of financial planning and management across budgeting, cashflow and reporting, ideally within a charity, heritage or cultural setting Proven track record in fundraising, including Trusts and Foundations and Arts Council England, and managing donor/funder relationships Knowledge of income generation across multiple streams, including earned income Experience contributing to policy development within an organisational context Proven ability to ensure compliance across HR, governance and legal areas Experience managing staff and working within a team Experience working with a Board of Trustees and preparing quarterly reports Prior experience of working within an NPO and of reporting to Arts Council England A hands-on and agile approach, with an ability to balance strategic oversight with delivery Commitment to anti-racism, anti-ableism and social justice Desirable Skills Experience across fundraising activity related to individual giving Experience of initiating policy reviews within an organisational context Experience of supporting strategic planning within an organisational context Knowledge of the dance and interdisciplinary arts sector Familiarity with financial/project management software
About the Role We are looking for a motivated and capable individual to join our dynamic Policy and Public Affairs Team, supporting the development of credible, evidence based policy proposals and helping to influence UK governments and NHS organisations to adopt them. Key tasks and responsibilities include (but are not limited to): Monitoring the political and policy environment to keep track of things like Government / NHS initiatives and influencing opportunities. Collating and helping to analyse existing quantitative and qualitative research to produce briefings, help generate policy proposals and facilitate their implementation. Assisting the Head of Policy and Public Affairs and Policy and Public Affairs Officer to devise and implement influencing plans directed towards Politicians, the NHS or relevant stakeholders. Preparing and drafting responses to consultations and reports relevant to the work of CPOC and the College, ensuring responses are evidence-based and in line with on-going policy work and strategy. Assisting with designing and conducting new research, such as survey work or interviews, in support of policy and influencing work. Becoming the team's main expert on policy work in one of the UK devolved nations - likely Northern Ireland - and represent the Policy and Public Affairs Team on RCoA's board for that nation. Providing general administrative support to the Team, including producing agendas for meetings and keeping track of our contacts with stakeholders. About You To succeed in this role, you will need to deliver high quality work at pace, be well organised, eager to learn and able to build strong relationships with a wide range of stakeholders. You should have a sound understanding of quantitative and qualitative research methods, what makes impactful policy proposals and how research can be used to influence policymakers. Insight into the UK health policy landscape, including government and NHS priorities, is also important. This role is well suited to someone starting their policy career, and while previous policy experience is beneficial, it is not essential as full support and development will be provided. What We Want to Achieve We want to see an NHS that delivers good outcomes for patients and makes the best use of available resources. Our role in this relates to the anaesthetic workforce, and we have two specific priorities: 1) Boosting the anaesthetic workforce . Most operations require an Anaesthetist in order to take place, but each of the four UK nations faces a chronic shortage of Anaesthetists. Unfortunately, at present, no UK government is funding enough anaesthetic training places. We are determined to see this changed. 2) Optimising the surgical pathway . Anaesthetists don't just work in the operating theatres, they are often involved with the care patients receive before and after their operations - known as 'perioperative care'. Good perioperative care can prevent surgical cancellations, complications, and unnecessarily long hospital stays. To this end, we host the Centre for Perioperative Care (CPOC). CPOC advocates policies such as 'prehabilitation' to ensure that patients arrive in hospital on the day of their surgery in the healthiest state possible - so their operation can go ahead without problems, and they can recover quickly. We are doggedly pushing for such polices to be adopted. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday. 1 additional paid day of leave for the purpose of celebrating your birthday. Healthcare support through Benenden Health. Up to 12% pension contribution. Hybrid and flexible working. Wellbeing hour once a week. Cycle to work and employee discounts schemes. Training and development opportunities. Access to Mental Health First Aiders and Employee Assistance Programmes. About the College The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. How to Apply If you believe that you are the right person for this role, please submit your CV and cover letter by Tuesday 30th June. In your cover please address clearly how your experience meets the essential criteria in the job description in no more than 750 words. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please.
Jun 19, 2026
Full time
About the Role We are looking for a motivated and capable individual to join our dynamic Policy and Public Affairs Team, supporting the development of credible, evidence based policy proposals and helping to influence UK governments and NHS organisations to adopt them. Key tasks and responsibilities include (but are not limited to): Monitoring the political and policy environment to keep track of things like Government / NHS initiatives and influencing opportunities. Collating and helping to analyse existing quantitative and qualitative research to produce briefings, help generate policy proposals and facilitate their implementation. Assisting the Head of Policy and Public Affairs and Policy and Public Affairs Officer to devise and implement influencing plans directed towards Politicians, the NHS or relevant stakeholders. Preparing and drafting responses to consultations and reports relevant to the work of CPOC and the College, ensuring responses are evidence-based and in line with on-going policy work and strategy. Assisting with designing and conducting new research, such as survey work or interviews, in support of policy and influencing work. Becoming the team's main expert on policy work in one of the UK devolved nations - likely Northern Ireland - and represent the Policy and Public Affairs Team on RCoA's board for that nation. Providing general administrative support to the Team, including producing agendas for meetings and keeping track of our contacts with stakeholders. About You To succeed in this role, you will need to deliver high quality work at pace, be well organised, eager to learn and able to build strong relationships with a wide range of stakeholders. You should have a sound understanding of quantitative and qualitative research methods, what makes impactful policy proposals and how research can be used to influence policymakers. Insight into the UK health policy landscape, including government and NHS priorities, is also important. This role is well suited to someone starting their policy career, and while previous policy experience is beneficial, it is not essential as full support and development will be provided. What We Want to Achieve We want to see an NHS that delivers good outcomes for patients and makes the best use of available resources. Our role in this relates to the anaesthetic workforce, and we have two specific priorities: 1) Boosting the anaesthetic workforce . Most operations require an Anaesthetist in order to take place, but each of the four UK nations faces a chronic shortage of Anaesthetists. Unfortunately, at present, no UK government is funding enough anaesthetic training places. We are determined to see this changed. 2) Optimising the surgical pathway . Anaesthetists don't just work in the operating theatres, they are often involved with the care patients receive before and after their operations - known as 'perioperative care'. Good perioperative care can prevent surgical cancellations, complications, and unnecessarily long hospital stays. To this end, we host the Centre for Perioperative Care (CPOC). CPOC advocates policies such as 'prehabilitation' to ensure that patients arrive in hospital on the day of their surgery in the healthiest state possible - so their operation can go ahead without problems, and they can recover quickly. We are doggedly pushing for such polices to be adopted. The Package This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to): 26 days of annual leave, plus bank holiday. 1 additional paid day of leave for the purpose of celebrating your birthday. Healthcare support through Benenden Health. Up to 12% pension contribution. Hybrid and flexible working. Wellbeing hour once a week. Cycle to work and employee discounts schemes. Training and development opportunities. Access to Mental Health First Aiders and Employee Assistance Programmes. About the College The Royal College of Anaesthetists (RCoA) is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine. At RCoA equality, diversity and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports and celebrates our differences. How to Apply If you believe that you are the right person for this role, please submit your CV and cover letter by Tuesday 30th June. In your cover please address clearly how your experience meets the essential criteria in the job description in no more than 750 words. Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Applicants must reside and have the right to work in the UK. No agencies please.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: tbc ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Debt Collection Officer REPORTS TO TITLE: Debt Collection Manager BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Leeds ROLE PURPOSE: The Debt Collection Officer reports to the Debt Collection Manager and is responsible for the timely collection of overdue tuition fees from self-funding students and partner universities. Providing advice and guidance to assist students settle fees and simultaneously delivering a quality student service support. To proactively manage the debtors' ledger, reducing the number of overdue accounts and maximising payments and minimising debt. ROLE and RESPONSIBILITIES: Chase self-funding students who are behind their payment terms or ensure that agreed payment plan are being paid on time Chase students with declined tuition fees, encourage them to self-fund and negotiate a suitable payment plan Assist students in resolving their queries by liaising to the Finance Support Team or other GBS teams or departments Ensure accurate note keeping and records maintenance in GBS systems in a timely manner Upload and update data to the relevant systems where debt penalties are in place Follow-up and monitor the payments expected to be received Monitor and reconcile payments with partner universities Monitor the debtors' report and escalate any issues of non-payment to the Debt Collection Manager Other duties required by the manager ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations and AR A high degree of computer literacy (particularly Microsoft Office applications) Expert in MS Excel and pivot tables Effective time management and planning Ability to work independently and strong communication skills Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Credit Control experience and working knowledge of recovery guidelines Degree level qualification HEI finance experience and background OTHER INFORMATION: The Debt Collection Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.
Oct 07, 2025
Full time
JOB TITLE: Finance Support Officer REPORTS TO TITLE: Finance Support Supervisor BUSINESS FUNCTION/ SUB-FUNCTION: Finance LOCATION: Birmingham ROLE PURPOSE: The Finance Support Officer reports to the Finance Support Supervisor and is responsible for supporting students with their Student Finance applications during the admissions and enrolment processes. You will need to ensure students have regular access to support and enquiries are responded to within the agreed SLAs. You will need to ensure the relevant records and systems are updated accurately and timely and will be providing high quality customer service delivery throughout the student life cycle. ROLE and RESPONSIBILITIES: Support students and assist with their student finance application before, during and after enrolment by providing prompt and accurate advice to their enquiries. Assist students in making their applications to Student Finance via online or paper application forms. Manage all Student Finance aspects of the admission processes related to undergraduate and postgraduate recruitment. Coordinate with the relevant departments to resolve student's queries and liaise with external partners and stakeholders to resolve student queries. Respond to student's queries via email and SysAid ticketing system Offer advice to students, colleagues and partners in accordance with GBS policies and procedures relating to all aspects of student finance, charging and liability. Be competent and proficient to offer advice on current funding regulations and compliance to ensure students are accurately informed of funding implications Provide in person assistance to students at service desks, communicate through various means and channels as required to provide assistance and guidance Attend enrolment sessions and complete relevant financial processes Become proficient in GBS systems and software relevant to the role Liaise and collaborate with all GBS student facing teams to provide a seamless student service ESSENTIAL SKILLS and EXPERIENCE: Experience working in finance operations or customer service A high degree of computer literacy (particularly Microsoft Office applications) Effective time management and planning Ability to work independently and as part of a team Excellent written and verbal communication skills Strong decision making and problem-solving skills DESIRABLE SKILLS and EXPERIENCE: Student experience and working knowledge of HEI sector Degree level qualification HEI finance experience OTHER INFORMATION: The Finance Support Officer will also be expected to demonstrate their commitment: to GBS values and regulations, including equal opportunities policy. to GBS's Social, Economic and Environmental responsibilities and minimise environmental impact in the performance of the role and actively contribute to the delivery of GBS's Environmental Policy. to their Health and Safety responsibilities to ensure their contribution to a safe and secure working environment for staff, students, and other visitors to the campus. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.