Customer Service Administrator Salary: Circa 26,000 (negotiable DOE) Location: Elland Hours: Mon-Fri, Full-time Full-time, Permanent Position We are seeking a detail oriented and proactive Customer Service Administrator to join our client's Energy team. This role is responsible for the setup and ongoing administration of client energy contracts, while providing support to the sales and account management teams. You will play a key role in ensuring all client requirements are met efficiently, maintaining strong relationships with suppliers and customers, and contributing to the successful renewal and management of energy contracts. This position would suit someone who is organised, analytical, and confident managing multiple priorities within a fast paced environment. The Key Responsibilities of the Customer Service Administrator: Validate contract information with incumbent suppliers for new clients and accurately input data into internal systems Collate and analyse metering data to support tendering processes and usage analysis Submit contract termination notices to suppliers in line with contract terms Prepare and submit tenders to energy suppliers Produce pricing analysis and pricing matrices to support sales teams ahead of client meetings Process signed contracts and obtain confirmation of acceptance from suppliers Manage and resolve objections to contract transfers by liaising with suppliers and clients Ensure successful contract transfers and confirmation of live supply dates Handle inbound client and supplier queries via telephone and email, ensuring timely resolution Validate monthly invoices and manage any billing queries on behalf of clients Process change of ownership requests for client sites when required Monitor market conditions and provide updates to the sales team Produce monthly renewal plans for the sales team Maintain accurate records of contracts, renewals, objections, and live dates within the database Participate in training, development activities, and regular performance reviews Adhere to company policies, procedures, and compliance requirements, including health and safety standards The Key Requirements of the Customer Service Administrator: Essential: Strong administrative and organisational skills Excellent communication skills, both written and verbal Ability to manage multiple tasks and meet deadlines High attention to detail and accuracy Confident in handling customer queries and building relationships Ability to work independently as well as collaboratively within a team Good IT skills and experience working with databases or internal systems Desirable: Experience within the energy sector or a similar contract driven environment Understanding of energy contracts, tendering, or supplier processes Analytical skills with the ability to interpret data and pricing information Working Relationships: Internal teams including Sales, Finance, and Operations Existing clients and customers External suppliers and industry partners Colleagues across all levels of the organisation Personal Attributes: Proactive, organised, and detail focused Positive and professional approach to work Adaptable and able to respond to changing business needs Strong problem solving skills with a customer focused mindset Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Jun 25, 2026
Full time
Customer Service Administrator Salary: Circa 26,000 (negotiable DOE) Location: Elland Hours: Mon-Fri, Full-time Full-time, Permanent Position We are seeking a detail oriented and proactive Customer Service Administrator to join our client's Energy team. This role is responsible for the setup and ongoing administration of client energy contracts, while providing support to the sales and account management teams. You will play a key role in ensuring all client requirements are met efficiently, maintaining strong relationships with suppliers and customers, and contributing to the successful renewal and management of energy contracts. This position would suit someone who is organised, analytical, and confident managing multiple priorities within a fast paced environment. The Key Responsibilities of the Customer Service Administrator: Validate contract information with incumbent suppliers for new clients and accurately input data into internal systems Collate and analyse metering data to support tendering processes and usage analysis Submit contract termination notices to suppliers in line with contract terms Prepare and submit tenders to energy suppliers Produce pricing analysis and pricing matrices to support sales teams ahead of client meetings Process signed contracts and obtain confirmation of acceptance from suppliers Manage and resolve objections to contract transfers by liaising with suppliers and clients Ensure successful contract transfers and confirmation of live supply dates Handle inbound client and supplier queries via telephone and email, ensuring timely resolution Validate monthly invoices and manage any billing queries on behalf of clients Process change of ownership requests for client sites when required Monitor market conditions and provide updates to the sales team Produce monthly renewal plans for the sales team Maintain accurate records of contracts, renewals, objections, and live dates within the database Participate in training, development activities, and regular performance reviews Adhere to company policies, procedures, and compliance requirements, including health and safety standards The Key Requirements of the Customer Service Administrator: Essential: Strong administrative and organisational skills Excellent communication skills, both written and verbal Ability to manage multiple tasks and meet deadlines High attention to detail and accuracy Confident in handling customer queries and building relationships Ability to work independently as well as collaboratively within a team Good IT skills and experience working with databases or internal systems Desirable: Experience within the energy sector or a similar contract driven environment Understanding of energy contracts, tendering, or supplier processes Analytical skills with the ability to interpret data and pricing information Working Relationships: Internal teams including Sales, Finance, and Operations Existing clients and customers External suppliers and industry partners Colleagues across all levels of the organisation Personal Attributes: Proactive, organised, and detail focused Positive and professional approach to work Adaptable and able to respond to changing business needs Strong problem solving skills with a customer focused mindset Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
SALES OFFICE ADMINISTRATOR/OFFICE MANAGER - Amazing company MAIDENHEAD SALARY CIRCA 40 K PER ANNUM DEPENDING ON EXPERIENCE Our client specialises in the sale, hire, and service of industrial, agricultural, and forestry machinery. The company distributes a range of new and used equipment across various sectors, including recycling, construction, and quarrying. They are now seeking a Sales Office Administrator to join their ever-expanding team. The role of Sales Office Administrator involves the following tasks:- Role & Responsibilities Organise the office and assist Managers in various tasks. Performing clerical duties, including filing and archiving paperwork, matching invoices to proof of deliveries. Scanning, photocopying, and filing documents. Sort and distribute incoming mail. Monitoring of email inboxes. Distributing and forwarding emails, where necessary. Logging Tenders on server and downloading information. Preparing quotes for clients Creating, editing, and updating spreadsheets. Answer the phone and take detailed messages. Meet and greet guests and visitors. Set up meeting rooms for meetings (i.e., arrange snacks and refreshments when it's requested), Monitor and order stationery, Printing and binding final documents. Managing MD calendar, coordinate meetings and appointments, book accommodation and flights Dictation of emails and other communications for the MD. Other duties as assigned by the Director or management. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of their role. If interested in applying for this excellent Office Manager role, kindly submit your CV to Anna Maguire. Whilst we will endeavor to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
Jun 24, 2026
Full time
SALES OFFICE ADMINISTRATOR/OFFICE MANAGER - Amazing company MAIDENHEAD SALARY CIRCA 40 K PER ANNUM DEPENDING ON EXPERIENCE Our client specialises in the sale, hire, and service of industrial, agricultural, and forestry machinery. The company distributes a range of new and used equipment across various sectors, including recycling, construction, and quarrying. They are now seeking a Sales Office Administrator to join their ever-expanding team. The role of Sales Office Administrator involves the following tasks:- Role & Responsibilities Organise the office and assist Managers in various tasks. Performing clerical duties, including filing and archiving paperwork, matching invoices to proof of deliveries. Scanning, photocopying, and filing documents. Sort and distribute incoming mail. Monitoring of email inboxes. Distributing and forwarding emails, where necessary. Logging Tenders on server and downloading information. Preparing quotes for clients Creating, editing, and updating spreadsheets. Answer the phone and take detailed messages. Meet and greet guests and visitors. Set up meeting rooms for meetings (i.e., arrange snacks and refreshments when it's requested), Monitor and order stationery, Printing and binding final documents. Managing MD calendar, coordinate meetings and appointments, book accommodation and flights Dictation of emails and other communications for the MD. Other duties as assigned by the Director or management. The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of their role. If interested in applying for this excellent Office Manager role, kindly submit your CV to Anna Maguire. Whilst we will endeavor to contact you following your response, occasionally due to the high volume of applications this cannot always be possible and we are only able to contact shortlisted candidates. We will keep your details on file and may contact you with future opportunities.
West Midlands & Worcestershire Perm Hub
Ludlow, Shropshire
Sales Administrator Location: Ludlow, Shropshire Salary: 27,000 - 29,000 per annum (depending on experience) Join a market-leading UK manufacturer at the forefront of agricultural and vegetation management technology. With a heritage spanning more than a century, this innovative organisation designs and produces industry-leading machinery trusted by customers across the UK and around the world. You'll be part of a business that values engineering excellence, continuous improvement, and investment in its people, offering the opportunity to contribute to products that make a real impact on agriculture, infrastructure, and environmental maintenance. If you're looking for a career with a forward-thinking employer where your skills can help shape the future of the industry, we'd love to hear from you. Key Responsibilities Export & International Administration Prepare and manage export documentation including Bills of Lading, Certificates of Origin, EUR1s and Commercial Invoices. Ensure compliance with customs regulations, VAT requirements, international trade laws and Incoterms. Coordinate shipments with freight forwarders, shipping agents and logistics providers. Process Letters of Credit and international banking transactions. Liaise with international distributors, agents and customers to ensure efficient order fulfilment. UK Sales Support Process customer sales orders, invoices and credit notes. Support the sales team with quotations, tenders and customer enquiries. Monitor inventory levels and coordinate stock transfers between depots and locations. Maintain accurate customer and sales records using CRM and ERP systems. About You To be successful in this role, you will ideally have: Previous experience within an Export Sales Administration or Sales Support role. Knowledge of export documentation, customs procedures and Incoterms. Strong IT skills, including Microsoft Office applications, particularly Excel and Word. Experience using CRM or ERP systems such as SAP, Syspro or similar. Excellent written and verbal communication skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise workload and work effectively in a fast-paced environment. A proactive and solution-focused approach. Desirable Knowledge of agricultural machinery, manufacturing or rural industries. Additional European language skills. Benefits Competitive salary of 27,000 - 29,000 per annum. 25 days holiday plus Bank Holidays. Company pension scheme. 6-month probationary period. Opportunity to join a well-established and growing international business.
Jun 24, 2026
Full time
Sales Administrator Location: Ludlow, Shropshire Salary: 27,000 - 29,000 per annum (depending on experience) Join a market-leading UK manufacturer at the forefront of agricultural and vegetation management technology. With a heritage spanning more than a century, this innovative organisation designs and produces industry-leading machinery trusted by customers across the UK and around the world. You'll be part of a business that values engineering excellence, continuous improvement, and investment in its people, offering the opportunity to contribute to products that make a real impact on agriculture, infrastructure, and environmental maintenance. If you're looking for a career with a forward-thinking employer where your skills can help shape the future of the industry, we'd love to hear from you. Key Responsibilities Export & International Administration Prepare and manage export documentation including Bills of Lading, Certificates of Origin, EUR1s and Commercial Invoices. Ensure compliance with customs regulations, VAT requirements, international trade laws and Incoterms. Coordinate shipments with freight forwarders, shipping agents and logistics providers. Process Letters of Credit and international banking transactions. Liaise with international distributors, agents and customers to ensure efficient order fulfilment. UK Sales Support Process customer sales orders, invoices and credit notes. Support the sales team with quotations, tenders and customer enquiries. Monitor inventory levels and coordinate stock transfers between depots and locations. Maintain accurate customer and sales records using CRM and ERP systems. About You To be successful in this role, you will ideally have: Previous experience within an Export Sales Administration or Sales Support role. Knowledge of export documentation, customs procedures and Incoterms. Strong IT skills, including Microsoft Office applications, particularly Excel and Word. Experience using CRM or ERP systems such as SAP, Syspro or similar. Excellent written and verbal communication skills. Strong organisational skills with exceptional attention to detail. The ability to prioritise workload and work effectively in a fast-paced environment. A proactive and solution-focused approach. Desirable Knowledge of agricultural machinery, manufacturing or rural industries. Additional European language skills. Benefits Competitive salary of 27,000 - 29,000 per annum. 25 days holiday plus Bank Holidays. Company pension scheme. 6-month probationary period. Opportunity to join a well-established and growing international business.
Commercial Support Administrator Inspire Resourcing Ltd are recruiting for a Commercial Support Administrator on behalf of our client. This is a fantastic opportunity to join a growing international business with strong career development potential. Key Responsibilities Maintain pricing within the ERP system Process quotes, tenders, and projects across international regions to ensure margin expectations are achieved Provide support with margin analysis, including new product introductions and post-launch performance Manage claim backs, distributor and end-user pricing files, national account sales figures, tenders, and incentives Deliver detailed margin analysis by customer and product, identifying and explaining variances Identify, analyse, and report on trends and performance results Prepare statistical data on margins, competitor pricing, and market insights to support the Product Team and senior leadership Process customer claim backs for Finance Prepare and maintain price lists for the business Requirements Previous experience in an analytical or commercial support role Strong proficiency in Microsoft Excel Skills: Essential Excellent communication skills Strong problem-solving ability Teamwork and collaboration Effective time management High attention to detail Desirable Leadership skills Project management experience Analytical thinking Adaptability and flexibility Salary £28,000 £33,000 (depending on experience)
Jun 23, 2026
Full time
Commercial Support Administrator Inspire Resourcing Ltd are recruiting for a Commercial Support Administrator on behalf of our client. This is a fantastic opportunity to join a growing international business with strong career development potential. Key Responsibilities Maintain pricing within the ERP system Process quotes, tenders, and projects across international regions to ensure margin expectations are achieved Provide support with margin analysis, including new product introductions and post-launch performance Manage claim backs, distributor and end-user pricing files, national account sales figures, tenders, and incentives Deliver detailed margin analysis by customer and product, identifying and explaining variances Identify, analyse, and report on trends and performance results Prepare statistical data on margins, competitor pricing, and market insights to support the Product Team and senior leadership Process customer claim backs for Finance Prepare and maintain price lists for the business Requirements Previous experience in an analytical or commercial support role Strong proficiency in Microsoft Excel Skills: Essential Excellent communication skills Strong problem-solving ability Teamwork and collaboration Effective time management High attention to detail Desirable Leadership skills Project management experience Analytical thinking Adaptability and flexibility Salary £28,000 £33,000 (depending on experience)
Ernest Gordon Recruitment Limited
Stoke-on-trent, Staffordshire
Trainee Sales Administrator - Technical Sales Progression £22,000 - £26500 + Company Benefits + Company Bonus + Full training + Progression Stoke - Office based Are you a college leaver with a full UK driving licence and an interest in engineering or machinery, looking to kickstart your career with a well-established pump manufacturer offering structured training and clear progression opportunities into a Technical Sales Engineer role? This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you'll support the Pumps Sales team by managing enquiries, preparing quotations, maintaining CRM records, and helping customers find the right pumping solutions for a range of fluid handling applications. Working with clients across construction, utilities and industrial sectors, you'll build strong relationships while developing the technical knowledge needed to progress into a Technical Sales Engineer role. This role would suit a college leaver or junior candidate with a full UK driving licence and a strong interest in engineering or machinery, looking to start their career with a well-established UK pump manufacturer offering structured training, hands-on technical development, and clear progression into a Technical Sales Engineer position. The Role: Prepare quotations and tenders Manage incoming enquiries via CRM system Build and maintain client relationships 40 hour week, flexible between 8:00am and 6:00pm The Person: College leaver or above Strong English and Maths Interest in engineering or machinery Own transport / commutable to site Commutable to Stoke Reference: BBBH25801 Technical, Sales, Engineer, Junior, Trainee, Pumps, Pump, Systems, Engineering, Mechanical, Machinery, CRM, Quotations, Manufacturing, Training, Development, College Leaver, Woore, Stoke, Stafford, Staffordshire, Crewe If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Jun 19, 2026
Full time
Trainee Sales Administrator - Technical Sales Progression £22,000 - £26500 + Company Benefits + Company Bonus + Full training + Progression Stoke - Office based Are you a college leaver with a full UK driving licence and an interest in engineering or machinery, looking to kickstart your career with a well-established pump manufacturer offering structured training and clear progression opportunities into a Technical Sales Engineer role? This UK manufacturer, with a £21 million turnover, supplies innovative pumping and fluid handling solutions to the construction, utilities, housing, and wastewater sectors, built on over 65 years of engineering excellence, reliability, and customer-focused service trusted by local authorities, developers, and contractors nationwide. In this role, you'll support the Pumps Sales team by managing enquiries, preparing quotations, maintaining CRM records, and helping customers find the right pumping solutions for a range of fluid handling applications. Working with clients across construction, utilities and industrial sectors, you'll build strong relationships while developing the technical knowledge needed to progress into a Technical Sales Engineer role. This role would suit a college leaver or junior candidate with a full UK driving licence and a strong interest in engineering or machinery, looking to start their career with a well-established UK pump manufacturer offering structured training, hands-on technical development, and clear progression into a Technical Sales Engineer position. The Role: Prepare quotations and tenders Manage incoming enquiries via CRM system Build and maintain client relationships 40 hour week, flexible between 8:00am and 6:00pm The Person: College leaver or above Strong English and Maths Interest in engineering or machinery Own transport / commutable to site Commutable to Stoke Reference: BBBH25801 Technical, Sales, Engineer, Junior, Trainee, Pumps, Pump, Systems, Engineering, Mechanical, Machinery, CRM, Quotations, Manufacturing, Training, Development, College Leaver, Woore, Stoke, Stafford, Staffordshire, Crewe If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Join Our Team: Tenders and Contracts Administrator Location: Maidenhead (SL6 4XE) Contract Length: 12 Months (Fixed-Term Contract) Hours: 37.5 hours per week Monday - Friday (9am - 5:30pm) Salary: 36,000 per annum About the Role Are you a highly organized professional with an eye for detail and a knack for managing data? We are seeking a Tenders and Contracts Administrator to provide critical database and administrative support to our Tenders & Contracts and Sales functions. Key Responsibilities Quotation & Contract Administration: Manage the end-to-end service contracts process. Collate, verify, and submit accurate quotation documents within strict deadlines. Database & System Management: Maintain and update contracts and pricing databases in real time. Track expiring service contracts and ensure all distributed prices have proper internal alignment and approval. Tender Support: Support the Tenders and Contracts Manager in preparing tender submissions, managing the tender calendar, and distributing documents to relevant stakeholders. Inbox & Workflow Coordination: Keep the department inbox meticulously organized, colour-coordinated, and archived according to management standards. Compliance & Safety: Ensure all pricing, product changes, and proposals strictly follow company policies, statutory quality requirements, and environmental health and safety (EHS) standards. What We Are Looking For Experience: Preferred previous experience working within a Tenders & Contracts environment. Technical Skills: High proficiency in Microsoft Excel and Word . Experience with data systems like SAP and Cognos is highly preferred. Core Competencies: Strong analytical capabilities alongside solid mathematical and literacy skills. Work Style: A confident communicator who can work exceptionally well under tight deadlines while keeping management updated on system or process challenges. Why Apply? This is a fantastic opportunity to anchor yourself within a vital, structured division of a leading medical organization. You will collaborate closely with supportive team members, balancing independent administrative ownership with cross-functional teamwork. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
Jun 18, 2026
Contractor
Join Our Team: Tenders and Contracts Administrator Location: Maidenhead (SL6 4XE) Contract Length: 12 Months (Fixed-Term Contract) Hours: 37.5 hours per week Monday - Friday (9am - 5:30pm) Salary: 36,000 per annum About the Role Are you a highly organized professional with an eye for detail and a knack for managing data? We are seeking a Tenders and Contracts Administrator to provide critical database and administrative support to our Tenders & Contracts and Sales functions. Key Responsibilities Quotation & Contract Administration: Manage the end-to-end service contracts process. Collate, verify, and submit accurate quotation documents within strict deadlines. Database & System Management: Maintain and update contracts and pricing databases in real time. Track expiring service contracts and ensure all distributed prices have proper internal alignment and approval. Tender Support: Support the Tenders and Contracts Manager in preparing tender submissions, managing the tender calendar, and distributing documents to relevant stakeholders. Inbox & Workflow Coordination: Keep the department inbox meticulously organized, colour-coordinated, and archived according to management standards. Compliance & Safety: Ensure all pricing, product changes, and proposals strictly follow company policies, statutory quality requirements, and environmental health and safety (EHS) standards. What We Are Looking For Experience: Preferred previous experience working within a Tenders & Contracts environment. Technical Skills: High proficiency in Microsoft Excel and Word . Experience with data systems like SAP and Cognos is highly preferred. Core Competencies: Strong analytical capabilities alongside solid mathematical and literacy skills. Work Style: A confident communicator who can work exceptionally well under tight deadlines while keeping management updated on system or process challenges. Why Apply? This is a fantastic opportunity to anchor yourself within a vital, structured division of a leading medical organization. You will collaborate closely with supportive team members, balancing independent administrative ownership with cross-functional teamwork. Randstad Business Support is acting as an Employment Business in relation to this vacancy.
