ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
May 28, 2026
Full time
ROOTED FINANCE Rooted Finance is a pioneering specialist debt and financial inclusion Charity based in London. We re committed to making money and debt advice accessible, for everyone. The people we work with come from all walks of life and so do we. We employ advisers from all backgrounds, not just because it s the right thing to do, but because we are the communities we serve. We provide quality debt and money advice services to help clients manage their finances and debts, protect their essential services; and safeguard their income and priority needs. Our services have never been more needed in an uncertain financial environment. Rooted Finance is expanding its team and is looking for a full-time Money Guidance Officer. This is an exciting opportunity to join a dynamic and supportive team at a pivotal moment in our growth. We are looking for someone who enjoys providing a first-class client satisfaction and support service. You will work closely with our Advice team to ensure clients are accessing support through engagement activities and that they are able to progress their debt advice journey smoothly. You will be the interface for advisers to ensure documentation and tasks are completed in a timely manner or the clients you are supporting. The post-holder will need to be comfortable interacting with a variety of audiences advisers, clients and partner organisations, and enjoy supporting people to progress through their advice journey. You will have strong administrative, research and data skills, excellent communication and critical-thinking skills, and should be flexible and capable of working independently and as part of a team. The post holder will be part of a small team and need to be a proven self-starter. The team language is English, and Rooted Finance is an Equal Opportunities employer. JOB DESCRIPTION Job : Title Money Guidance Officer Salary: £28,000 Hours: 35 Hours per week Benefits: 25 days annual leave plus bank holidays Day of leave on your birthday Additional day of leave for each year of service up to 35 days 3% Pension contribution stakeholder pension £200 home-office equipment allowance Costco membership. Employee Assistance Programme Hybrid and flexible working arrangements available and agreed according to business needs Contract: Permanent/Fixed Term (subject to funding) Location: Rooted Finance delivers primarily an in-person service, postholder will be required to attend outreach locations/RF office. Hybrid arrangement with remote working will be incorporated where possible based on business demands. Purpose of the Job Rooted Finance provides client focused and impact driven services. The ability to provide first class advisory and casework services that impact individuals, and the communities they live in, is fundamental to the way in which Rooted Finance provides transparent and evidence-based services. RF is looking for a proven self-starter to support our advice services and preventative initiatives. You ll be passionate about working with people and committed to delivering a high-quality community engagement and support program. You ll be adept at delivering comprehensive support to individuals within diverse community settings. You will be confident in working with community members to grow and develop projects to reach isolated individuals. Working flexibly across dates (including occasional weekend working), times and locations, responding to project and community needs as required. The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of ongoing support. You will be trained and expected to keep up to date with regards to legislation, case law and policy changes relating to debt and a working knowledge of welfare benefits as directed by Line Manager. Training and development Rooted Finance will provide internal and external training as appropriate. Continued professional development is fundamental to the values of Rooted Finance in building capacity amongst its team members. Reporting The post holder will report directly to the Advice Manager of Rooted Finance Role Requirements This role aims to address the additional barriers and needs faced by overindebted individual, ensuring they are supported in navigating these challenges and can focus on the debt advice process effectively. As a Money Engagement Officer you will work across our various community partners, delivering money mentoring support and income maximisation services to local communities with the aim of promoting financial resilience and wellbeing. You will also provide assist in collecting essential documents and information for advisers to progress their cases. You will maintain accurate client and project records and contribute/support Manager(s) with effective project monitoring and reporting. You will capture learning to share with project stakeholders to help inform Rooted Finance s wider approach to financial inclusion services. Key functions and impact of the role will include; Outreach and Engagement: Actively engage overindebted individual through various outreach initiatives such as community events, workshops, and partnerships with local organisations to raise awareness about debt advice to encourage individuals to seek help early and facilitate this through practical 121 support. Support and guidance: Provide ongoing support needs to keep people with money worries engaged in the debt advice journey. Often people struggling with money worries have additional barriers and needs, this role focuses on the 'support function' which will be available to help people navigate barriers so they can focus on the specialist debt advice needed and offered through Rooted Finance and other support services. Referral and Collaboration: foster a cohesive relationship to build partnerships and to collaborate with debt advice services, community organisations, and other stakeholders to facilitate referrals and ensure a seamless transition into debt advice services. Maintain strong partnerships with service providers to enhance accessibility and support for individuals in need. Empowerment and Education: Equip our services users by providing digestible financial education, coaching, and advocacy to help them make informed decisions, improve their financial literacy, and build long-term financial resilience. Data Collection and Reporting: maintain accurate records of all outcomes, advocacy and support provided to all individuals, diligently record outcomes to track the effectiveness of the triage process and measure the impact of the engagement efforts on increasing access to debt advice and other services. Duties & Responsibilities: The main duties will include 1. Work closely with RF advice team in identifying client needs to work together to implement a holistic approach to supporting individuals. 2. Manage a joint caseload with debt advisers to ensure successful engagement in the debt advice journey, monitor progress and maintain diligent records across all systems 3. Working closely with advisers to support their more vulnerable clients 4. Delivering both 121 and group sessions to build individuals financial knowledge and resilience. 5. Increasing the visibility and awareness of the advice services through external events and roadshows 6. Develop and maintain good working relationships with clients to facilitate engagement in debt advice journey by explaining and outlining what debt advice offers, support to engage in attending debt advice appointment, follow up with obtaining required documents, make effective referrals for additional services and provide on-going support. 7. Draw up a personalised plan supporting clients to access and engage with the extensive range of support available in the community. Actively connect clients with a wide variety of services through signposting for additional help around health, wellbeing, housing, welfare, immigration, social support and financial advice. 8. Identify aftercare support to help individuals increase their ability around ongoing financial capability and literacy skills and to reduce further and future financial exclusions 9. Working with, and recruiting clients to, our Lived Experience Steering Committee 10. Provide one to one/group sessions to encourage and increase engagement in the debt advice service 11. Develop marketing and creative initiatives to promote and engage with service users to increase uptake in debt advice service and increase full journey completion. 12. Ensure all project monitoring requirements are adhered to and all learning (including risks and opportunities) is captured and recorded in a timely manner. 13. Perform consistent impact measurements on project components, including undertaking financial wellbeing checks before, during and after, beneficiary engagement with RF service in a non-intrusive manner 14. Actively participate in team meetings and work with colleagues and beneficiaries to further develop the project 15. Maintain effective communication between colleagues, stakeholders and beneficiaries at all times. 16 . click apply for full job details
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
May 28, 2026
Full time
Location: Hybrid/Penge, South London Salary: London - £35,199 - £40,855 per annum / National - £33,618 - £38,958 per annum Hours: 36 per week Contract Type: Permanent We're currently recruiting for a Welfare Benefits Advisor to provide a comprehensive welfare benefits advice and income maximisation service to Clarion customers. Working within Specialist Services, in a regional integrated sustainment and welfare benefits advisory team, you'll manage welfare benefit casework end to end with the aim of income maximisation and prevention of eviction. Other key responsibilities include: - Developing and maintaining positive relationships with internal staff across Clarion and external agencies such as Local Authorities and the Department of Work and Pensions to create an individual action plan with the objective of ensuring income maximisation and a successful sustained tenancy. Managing welfare benefit casework referred under the Advice and Support process by collating all necessary documentation to facilitate decision making in line with relevant policies, procedures, statutory or regulatory guidance and keep accurate, up to date records of actions taken to assist in case management and reporting requirements. To ensure a high quality welfare benefit advisory service is delivered to residents. Managing the outcomes of your cases by keeping up to date records of all activities and outcomes of each case to enable accurate monthly performance reports and case reviews to be completed with your line manager. The ideal candidate will show proven commitment to delivering excellent customer service and will come to us with demonstrable experience of providing advice to residents. You'll already have experience of effective case work as well as the ability to interpret and resolve complex benefit cases. Experience of working within a social housing environment would also be beneficial. If you're a customer focused individual with a dedication to safeguarding residents, we want to hear from you now! If this sounds like an opportunity for you, please review the full role profile and behaviours on our careers page before applying. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. At Clarion Housing Group, we support the responsible use of AI. Closing Date: Wednesday 10th June 2026 at midnight. Interviews will be held on Friday 19th June 2026. This is a hybrid role with a base location offered at our office in Penge. Candidates will be expected to work from the office at least one or twice a month and attend meetings as required. If you live outside the M25, your salary will be based on your location and aligned to the National pay scale. This post is subject to Basic Criminal Record Check Clearance. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
Hyperion Partners are currently working with a respected housing provider to recruit an experienced Service Charge & Income Maximisation Manager. This is an exciting opportunity for a service charge professional with strong financial and operational expertise to lead the delivery of service charge and related income services across a mixed tenure housing portfolio. The successful candidate will play a key strategic role in ensuring service charges are accurate, transparent, compliant, and fully recoverable, while driving service improvements and leading a high-performing team. The organisation is seeking a confident and commercially aware individual with strong stakeholder management skills and extensive knowledge of service charge legislation and best practice within social housing or residential property management. Key Responsibilities Service Charge Leadership & Compliance Lead the setting, review, and issuing of service charge budgets, estimates, and actual accounts across multiple tenures. Ensure compliance with the Landlord and Tenant Act, Housing Acts, Consumer Standards, and relevant legislation and case law. Oversee Section 20 consultations and manage relationships with leaseholders, homeowners, and service providers. Provide expert advice on service charge matters across the organisation. Drive continuous improvement through complaint resolution, service reviews, and customer-focused practices. Financial Management & Reporting Develop robust service charge budgets for existing stock and new developments. Monitor expenditure against budgets, identifying variances and implementing corrective actions. Lead year-end reconciliation processes, including surplus and deficit management. Support financial reporting processes and present performance information to senior stakeholders, boards, and resident forums. Income Collection & Arrears Management Oversee service charge billing, debt monitoring, and income recovery processes. Ensure accurate administration of payment methods and customer accounts. Monitor arrears performance and support sustainable payment arrangements for residents. Managing Agent & Stakeholder Management Scrutinise managing agent expenditure to ensure value for money and compliance with lease agreements. Build strong relationships with internal teams, residents, leaseholders, and external partners. Support colleagues in managing third-party relationships and operational delivery. Leadership & Service Improvement Lead and develop a high-performing service charge and income team. Promote a culture of accountability, collaboration, and customer service excellence. Drive innovation, process improvements, and system enhancements across the function. Support audits, governance activities, and regulatory assurance processes. About You Significant experience within service charge management in social housing or residential property management. Strong financial management and budgeting experience. Good understanding of service charge legislation, leasehold management, and income recovery. Experience managing teams and driving operational improvements. Confident communicator with the ability to engage effectively with senior stakeholders and residents. Part-qualified CCAB or equivalent financial qualification desirable.
May 27, 2026
Full time
Hyperion Partners are currently working with a respected housing provider to recruit an experienced Service Charge & Income Maximisation Manager. This is an exciting opportunity for a service charge professional with strong financial and operational expertise to lead the delivery of service charge and related income services across a mixed tenure housing portfolio. The successful candidate will play a key strategic role in ensuring service charges are accurate, transparent, compliant, and fully recoverable, while driving service improvements and leading a high-performing team. The organisation is seeking a confident and commercially aware individual with strong stakeholder management skills and extensive knowledge of service charge legislation and best practice within social housing or residential property management. Key Responsibilities Service Charge Leadership & Compliance Lead the setting, review, and issuing of service charge budgets, estimates, and actual accounts across multiple tenures. Ensure compliance with the Landlord and Tenant Act, Housing Acts, Consumer Standards, and relevant legislation and case law. Oversee Section 20 consultations and manage relationships with leaseholders, homeowners, and service providers. Provide expert advice on service charge matters across the organisation. Drive continuous improvement through complaint resolution, service reviews, and customer-focused practices. Financial Management & Reporting Develop robust service charge budgets for existing stock and new developments. Monitor expenditure against budgets, identifying variances and implementing corrective actions. Lead year-end reconciliation processes, including surplus and deficit management. Support financial reporting processes and present performance information to senior stakeholders, boards, and resident forums. Income Collection & Arrears Management Oversee service charge billing, debt monitoring, and income recovery processes. Ensure accurate administration of payment methods and customer accounts. Monitor arrears performance and support sustainable payment arrangements for residents. Managing Agent & Stakeholder Management Scrutinise managing agent expenditure to ensure value for money and compliance with lease agreements. Build strong relationships with internal teams, residents, leaseholders, and external partners. Support colleagues in managing third-party relationships and operational delivery. Leadership & Service Improvement Lead and develop a high-performing service charge and income team. Promote a culture of accountability, collaboration, and customer service excellence. Drive innovation, process improvements, and system enhancements across the function. Support audits, governance activities, and regulatory assurance processes. About You Significant experience within service charge management in social housing or residential property management. Strong financial management and budgeting experience. Good understanding of service charge legislation, leasehold management, and income recovery. Experience managing teams and driving operational improvements. Confident communicator with the ability to engage effectively with senior stakeholders and residents. Part-qualified CCAB or equivalent financial qualification desirable.
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Oct 06, 2025
Full time
Local Authority Benefits and Housing Needs Officer, North London Pay rate £220 per day Contract role, Local Authority Housing and Benefits We are recruiting for an experienced Benefits and Housing Needs Officer, in for a Local Authority in North London. About the Role As a Benefits and Housing Needs Officer, you will be responsible for both the specialist assessment of applications and the administrative processes that ensure our service runs efficiently. You will be expected to support approximately 10-15 residents a week. Your key responsibilities will include: Casework and Assessment: Contacting residents to understand their circumstances and decide on the best package of financial and non-financial support to help them. Assessing, awarding, and processing Discretionary Housing Payments (DHPs), using your discretion in line with internal guidance. Conducting comprehensive benefit checks with residents to identify underclaiming and maximise their income across benefits like Council Tax Reduction, Universal Credit, and Pension Credit. Working with residents to develop shared plans to sustain their tenancy, which may include advice on downsizing or increasing working hours About You We are looking for a proactive and highly organised individual with a strong background in welfare benefits and a genuine desire to help people. You must be comfortable working both independently and collaboratively within a fast-paced team environment. To be successful, you will need: Essential Experience & Knowledge: A strong understanding of welfare benefits and the ability to spot opportunities for income maximisation. Experience assessing DHPs in line with policy and guidance. Proficiency in using benefits systems, including Academy, Comino, and Searchlight. Proven experience in an administrative or support role, preferably within a welfare or social care environment. You will need to have experience in a similar level role in a Local Authority. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we're here to make your career journey seamless and rewarding. Here's how we support you every step of the way: Dedicated Consultant - Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration - Our easy only new registration process gets you started quickly and effortlessly. Exclusive Incentives - Enjoy referral schemes, bonuses, and other exciting perks.Compliance Simplified - Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll - Get paid promptly and consistently without any worries. Whether you're a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you'll want to hear about.Don't forget, if this role isn't the perfect fit, we're confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO)• Best Interest Assessor (BIA)• Multi-Agency Safeguarding Hub (MASH)• Looked After Children (LAC)• Children's Social Work• Adult Social Work• Service Manager• Head of Service• Team Manager• Assistant Team Manager• A wide range of housing roles• Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities!Contact me on or for more information.
Financial Controller - Strong Business Partnering Skills ESSENTIAL Your new company A well-established global organisation, focussed on providing best-in-class design and manufacturing solutions for their clients. Known for engineering excellence with sustainability and innovation, they are at the forefront in their sector. Your new role As the Business Unit Financial Controller, you will have full ownership of the P&L, Balance Sheet and cash flow, ensuring cash maximisation and IFRS compliance. You will ensure the accuracy of financial records, financial plans and forecasts, manage month-end processes and provide full transparency for both internal and external audits. You will ensure balance sheet integrity by highlighting any risks to the Head of Finance and Controlling, understanding debt and proactively working with credit controllers to ensure targets and KPIs are achieved. You develop an in-depth understanding of the business, supporting senior management with clear commentary and analysis of income and expenses and monitoring variance against budget and forecasts. You will lead the production of financial reporting, budgets and forecasts, including commentary and variance analysis, and provide support on key group financial cycles, providing ley performance reports and acting as a true business partner guiding decision-making. This role has a significant focus on successful business partnering across the business. What you'll need to succeed You will need strong financial control and managerial experience, and proven experience managing multiple objectives as well as possessing strong interpersonal and negotiation skills. The ability to develop relationships across the business is key and be a qualified CIMA or ACCA accountant with 5+ years post-qualification experience. Highly beneficial will be advanced Excel, SAP and Power BI users. What you'll get in return A competitive package, company discretionary bonus, generous annual leave and hybrid working flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Oct 03, 2025
Full time
Financial Controller - Strong Business Partnering Skills ESSENTIAL Your new company A well-established global organisation, focussed on providing best-in-class design and manufacturing solutions for their clients. Known for engineering excellence with sustainability and innovation, they are at the forefront in their sector. Your new role As the Business Unit Financial Controller, you will have full ownership of the P&L, Balance Sheet and cash flow, ensuring cash maximisation and IFRS compliance. You will ensure the accuracy of financial records, financial plans and forecasts, manage month-end processes and provide full transparency for both internal and external audits. You will ensure balance sheet integrity by highlighting any risks to the Head of Finance and Controlling, understanding debt and proactively working with credit controllers to ensure targets and KPIs are achieved. You develop an in-depth understanding of the business, supporting senior management with clear commentary and analysis of income and expenses and monitoring variance against budget and forecasts. You will lead the production of financial reporting, budgets and forecasts, including commentary and variance analysis, and provide support on key group financial cycles, providing ley performance reports and acting as a true business partner guiding decision-making. This role has a significant focus on successful business partnering across the business. What you'll need to succeed You will need strong financial control and managerial experience, and proven experience managing multiple objectives as well as possessing strong interpersonal and negotiation skills. The ability to develop relationships across the business is key and be a qualified CIMA or ACCA accountant with 5+ years post-qualification experience. Highly beneficial will be advanced Excel, SAP and Power BI users. What you'll get in return A competitive package, company discretionary bonus, generous annual leave and hybrid working flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Financial Controller - Strong Business Partnering Skills ESSENTIAL Your new company A well-established global organisation, focussed on providing best-in-class design and manufacturing solutions for their clients. Known for engineering excellence with sustainability and innovation, they are at the forefront in their sector. Your new role As the Business Unit Financial Controller, you will have full ownership of the P&L, Balance Sheet and cash flow, ensuring cash maximisation and IFRS compliance. You will ensure the accuracy of financial records, financial plans and forecasts, manage month-end processes and provide full transparency for both internal and external audits. You will ensure balance sheet integrity by highlighting any risks to the Head of Finance and Controlling, understanding debt and proactively working with credit controllers to ensure targets and KPIs are achieved. You develop an in-depth understanding of the business, supporting senior management with clear commentary and analysis of income and expenses and monitoring variance against budget and forecasts. You will lead the production of financial reporting, budgets and forecasts, including commentary and variance analysis, and provide support on key group financial cycles, providing ley performance reports and acting as a true business partner guiding decision-making. This role has a significant focus on successful business partnering across the business. What you'll need to succeed You will need strong financial control and managerial experience, and proven experience managing multiple objectives as well as possessing strong interpersonal and negotiation skills. The ability to develop relationships across the business is key and be a qualified CIMA or ACCA accountant with 5+ years post-qualification experience. Highly beneficial will be advanced Excel, SAP and Power BI users. What you'll get in return A competitive package, company discretionary bonus, generous annual leave and hybrid working flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
Sep 25, 2025
Contractor
Financial Controller - Strong Business Partnering Skills ESSENTIAL Your new company A well-established global organisation, focussed on providing best-in-class design and manufacturing solutions for their clients. Known for engineering excellence with sustainability and innovation, they are at the forefront in their sector. Your new role As the Business Unit Financial Controller, you will have full ownership of the P&L, Balance Sheet and cash flow, ensuring cash maximisation and IFRS compliance. You will ensure the accuracy of financial records, financial plans and forecasts, manage month-end processes and provide full transparency for both internal and external audits. You will ensure balance sheet integrity by highlighting any risks to the Head of Finance and Controlling, understanding debt and proactively working with credit controllers to ensure targets and KPIs are achieved. You develop an in-depth understanding of the business, supporting senior management with clear commentary and analysis of income and expenses and monitoring variance against budget and forecasts. You will lead the production of financial reporting, budgets and forecasts, including commentary and variance analysis, and provide support on key group financial cycles, providing ley performance reports and acting as a true business partner guiding decision-making. This role has a significant focus on successful business partnering across the business. What you'll need to succeed You will need strong financial control and managerial experience, and proven experience managing multiple objectives as well as possessing strong interpersonal and negotiation skills. The ability to develop relationships across the business is key and be a qualified CIMA or ACCA accountant with 5+ years post-qualification experience. Highly beneficial will be advanced Excel, SAP and Power BI users. What you'll get in return A competitive package, company discretionary bonus, generous annual leave and hybrid working flexibility. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #
We are seeking an experienced and motivated Assistant/Supervisor to support the front-of-house team on a family friendly holiday park in Devon. You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park. ABOUT THE ROLE: It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn. JOB PURPOSE: Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy. To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return. To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence. To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget. KEY RESPONSIBILITIES: Deliver holiday sales to budget and strive to exceed beyond that. Effectively manage a budget for holiday sales and monitor and maintain effective cost controls. Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators). Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets. To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available. To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business. Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity. Ensure the reception team are fully trained and receive regular training updates. Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure. Provide weekly feedback on out bounding activity to MK team (every Monday) Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments. Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates. Manage staff rotas in line with budgets and business needs. Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget. Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner. Customer complaint handling in line with company procedure. Ensure that holiday accommodation meets and exceeds customer expectations. Manage owner sublet accounts. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications. ESSENTIAL SKILLS: Fully computer literate with extensive experience of Microsoft Office programmes. Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc. The ability to communicate information to members of the public on the telephone, in person and in writing. A conscientious approach to work with excellent attention to detail. Good organisational and office procedure skills. Cheerful, confident personality with good customer care skills. The ability to remain calm and level-headed in demanding situations. Able to work flexible hours at busy times. The ability to work as part of a team and independently. Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines. To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor. People management Problem solving Resilience Resource and budget management Results orientated. Strategic outlook Team working This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work. There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break. If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
Sep 23, 2025
Full time
We are seeking an experienced and motivated Assistant/Supervisor to support the front-of-house team on a family friendly holiday park in Devon. You will be responsible for ensuring a smooth check-in/check-out process, managing any customer issues efficiently, and maintaining high team morale through effective delegation and team management for a well-established award-winning holiday park. ABOUT THE ROLE: It is an extremely varied role that will further develop over time. You will gain experience and skills in many different areas. It is recognised that for a person joining the company for the first time, it will obviously take some time before they will be able to carry out all the work tasks listed above. The main requirement for the job is for someone who is interested, willing and able to learn. JOB PURPOSE: Create, drive, and deliver sales projects alongside the Holiday Sales Manager, as identified from daily sales reports and forecasting, to increase revenue and align with company strategy. To assist with leading a team to deliver outstanding customer service and standards in order to ensure all our guests wish to return. To be accountable for the effective management of all aspects of the Holiday Sales function & reception in the Holiday Sales Manager's absence. To work with the Holiday Sales Manager in managing Holiday Sales income ensuring maximisation of opportunities to improve Park and business performance against budget. KEY RESPONSIBILITIES: Deliver holiday sales to budget and strive to exceed beyond that. Effectively manage a budget for holiday sales and monitor and maintain effective cost controls. Lead the team to ensure the Holiday Sales department on their park meets their daily/weekly/monthly KPI targets (Key Performance Indicators). Assist the Manager with makeup of fleet (Lodges, Safari tents, caravans) to maximise revenue and availability opportunities using Elite Dynamics. Ensuring Hire fleet are prioritised when allocating bookings over Sublets. To regularly outbound potential guests whilst liaising with the social media and Marketing Department and future guests to increase holiday sales, upgrades, extensions and provide team with accurate information on Park of holiday offers available. To regularly outbound key data sets; booking fall out; missed calls; brochure requests and any other data set as required by the business. Ensure guest data and booking source are collected during the booking process and full data is collected from Hoseasons arrivals. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. Use all available tools to forecast future problems and find suitable solutions to ease business pressure or create opportunity. Ensure the reception team are fully trained and receive regular training updates. Actively promote 2nd holiday and advance booking campaign and encourage guests to rebook before departure. Provide weekly feedback on out bounding activity to MK team (every Monday) Newspaper bookings; processing bookings; ensuring guests pay relevant charges / balance; invoicing GFM / BFH; reconciling invoices versus payments. Ensuring holiday balances are chased on a weekly basis and amounts outstanding are received 4 weeks prior to holiday start dates. Manage staff rotas in line with budgets and business needs. Monitor call quality with team ensuring all opportunities are maximised to deliver holiday sales budget. Work with HSM to ensure effective delivery of call overflow service and ensure messages are followed up in a timely manner. Customer complaint handling in line with company procedure. Ensure that holiday accommodation meets and exceeds customer expectations. Manage owner sublet accounts. Keep up to date and communicate any key business or function specific incentives to your team in a consistent and positive way. To give clear direction and purpose to the team in all communications. ESSENTIAL SKILLS: Fully computer literate with extensive experience of Microsoft Office programmes. Holiday park/ Hospitality experience in a similar position within holiday sales, management, guest experience, reception etc. The ability to communicate information to members of the public on the telephone, in person and in writing. A conscientious approach to work with excellent attention to detail. Good organisational and office procedure skills. Cheerful, confident personality with good customer care skills. The ability to remain calm and level-headed in demanding situations. Able to work flexible hours at busy times. The ability to work as part of a team and independently. Being able to prioritise work tasks, adjust to shifting priorities and meet deadlines. To prioritise workload in an efficient manner and to liaise with assistant manager/ Reception Supervisor. People management Problem solving Resilience Resource and budget management Results orientated. Strategic outlook Team working This is a full-time role based on an average of 45 hours a week, working 5/7. The office opens at 8.00 am. Finish times vary according to the time of year this could be up until 9pm in the summer. You will be ideally expected to work weekends, with 2 days off during the week. Due to the nature of the tourism industry, it is important that staff have a flexible approach to their work. There is a total of 28 days holiday per year pro rata, holidays cannot be taken during the school holidays or on Bank Holidays as these are our busiest times. The office is open 7 days a week so being able to work at weekends/Bank Holidays is a necessary requirement of the job. There is a half an hour unpaid lunch break. If you'd like the opportunity of being part of an amazing team and Holiday Park in a gorgeous part of the country, then please get in touch today to discuss your application!
Newham Council are looking for an interim Commercial Surveyor to join. 500 per day Overall Purpose of Job To be able to provide the broad range of skills required to manage the Council owned mixed-use commercial property portfolio, including rent reviews and lease renewals, tenant applications to assign, sublet and alter, requests for Deeds of Variations and the coordination of dilapidations. To assist with managing the Council's commercial operational properties. Job Summary Reporting to the Commercial Manager, the Senior Surveyor is one of nine personnel managing over 600 Council owned commercial properties, the majority of which are retail, but also includes industrial, offices, land and community centres. The successful candidate must be a Member or Fellow of the royal Institution of Chartered Surveyors. It is important that the commercial portfolio is proactively and efficiently managed to assist in achieving the Council's priorities, and to ensure compliance, maximisation of income, minimisation of tenant complaints and the continued reduction in outstanding rent reviews and lease renewals. The successful candidate must be able to demonstrate previous experience in managing similar commercial property portfolios, be able to provide examples of issues experienced, options considered and how such issues can be resolved to the satisfactory conclusion of all stakeholders.
Sep 23, 2025
Contractor
Newham Council are looking for an interim Commercial Surveyor to join. 500 per day Overall Purpose of Job To be able to provide the broad range of skills required to manage the Council owned mixed-use commercial property portfolio, including rent reviews and lease renewals, tenant applications to assign, sublet and alter, requests for Deeds of Variations and the coordination of dilapidations. To assist with managing the Council's commercial operational properties. Job Summary Reporting to the Commercial Manager, the Senior Surveyor is one of nine personnel managing over 600 Council owned commercial properties, the majority of which are retail, but also includes industrial, offices, land and community centres. The successful candidate must be a Member or Fellow of the royal Institution of Chartered Surveyors. It is important that the commercial portfolio is proactively and efficiently managed to assist in achieving the Council's priorities, and to ensure compliance, maximisation of income, minimisation of tenant complaints and the continued reduction in outstanding rent reviews and lease renewals. The successful candidate must be able to demonstrate previous experience in managing similar commercial property portfolios, be able to provide examples of issues experienced, options considered and how such issues can be resolved to the satisfactory conclusion of all stakeholders.
