Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.
Jun 14, 2026
Full time
Join a leading accountancy firm in Fareham as a Payroll Administrator Are you interested in working for a rapidly evolving company? Do you want a career where no two days are the same? Our client offers a dynamic environment with excellent learning and development support. About the Role: Our client is a leading firm of Accountants and Business Advisers operating across the UK, Ireland, and the Nordics. They are a top ten accountancy firm in the UK and the largest SME practice. This role ensures the accurate and timely delivery of client payrolls, general administrative duties, and collaborative work within the payroll hub. You will communicate effectively with clients, offices, HMRC, and third-party providers, staying up-to-date with payroll legislation and industry changes. Key Responsibilities: Ensure accurate and timely delivery of client payrolls. Input data, run audit and validation checks, and interface data to General Ledger and Pensions systems. Monitor SSP, SMP, and other statutory payments. Process accurate and timely year-end reporting. Manage payroll changes to time and attendance systems (BMS). Administer end-to-end payroll processes and auto enrolment compliance. Answer payroll-related enquiries and act as a trusted advisor. Provide first-line support for pay queries. Peer check payrolls. Undertake general administrative duties and work collaboratively within the payroll hub. Develop relationships with clients and communicate effectively with wider offices, HMRC, and third-party providers. Stay updated with payroll legislation and industry changes through independent research. Skills & Experience: Previous payroll administration experience (minimum one year in a busy service-driven environment, preferably within a bureau). End-to-end payroll processing experience, including pensions, benefits, and statutory payments. High accuracy and attention to detail in both manual and systems-based work. Ability to coordinate, prioritise, and multitask with minimal supervision. Strong customer-focused approach, handling queries by telephone and email. Adaptability to a highly changeable environment. Excellent verbal and written communication skills. Ability to work under pressure and meet tight deadlines. Knowledge of payroll legislation, processing, and auto enrolment regulations. Ability to manually calculate payroll. Our client values personal attributes that make employees authentic in the marketplace. They seek individuals who can collaborate with peers, bring their own voice to the table, and respect others' opinions. They want someone who is dynamic, more than just a team member, and ready to join a family of like-minded individuals. If this sounds like the opportunity you are looking for, please apply now or contact Lorna Pilling directly on for a confidential discussion about this role and other potential opportunities. Please Note: All applicants must have the right to work in the UK, as sponsorship for overseas employees cannot be provided for this role.
Trade Counter Manager Trade Counter Manager. A Nottingham based electrical wholesaler is looking for a Trade Counter Manager to join the team. The Trade Counter Manager will work 45 hours across 7.30am - 5pm Monday - Friday and 1 in 6 Saturday mornings paid as overtime on a rota. The Trade Counter Manager / Electrical Sales Advisor will be a hard-working, enthusiastic and sales orientated individual who believes in providing customers with the highest level of service and wants to be part of a growing business. The Trade Counter Manager / Electrical Sales Advisor role will report directly to the Branch Manager. The Trade Counter Manager / Electrical Sales Advisor main duties are: Answering the phone Return quotations and process orders Proactively contact customers to ensure their needs are being met Assist in other general duties both in the office and in the warehouse to support this busy team Run a busy trade counter, serve the trade & general public and manage promotions. The Trade Counter Manager will have / be: Sales experience in working on a trade counter for an electrical wholesaler Great team player Excellent communication skills and good number skills Excellent work ethic A desire to learn new skills at the same time as utilising your existing experience to help this team generate great results for the company and, through a unique profit sharing scheme, for themselves The Trade Counter Manager salary is up to 35k basic depending on experience plus profit share and other benefits.
Jun 14, 2026
Full time
Trade Counter Manager Trade Counter Manager. A Nottingham based electrical wholesaler is looking for a Trade Counter Manager to join the team. The Trade Counter Manager will work 45 hours across 7.30am - 5pm Monday - Friday and 1 in 6 Saturday mornings paid as overtime on a rota. The Trade Counter Manager / Electrical Sales Advisor will be a hard-working, enthusiastic and sales orientated individual who believes in providing customers with the highest level of service and wants to be part of a growing business. The Trade Counter Manager / Electrical Sales Advisor role will report directly to the Branch Manager. The Trade Counter Manager / Electrical Sales Advisor main duties are: Answering the phone Return quotations and process orders Proactively contact customers to ensure their needs are being met Assist in other general duties both in the office and in the warehouse to support this busy team Run a busy trade counter, serve the trade & general public and manage promotions. The Trade Counter Manager will have / be: Sales experience in working on a trade counter for an electrical wholesaler Great team player Excellent communication skills and good number skills Excellent work ethic A desire to learn new skills at the same time as utilising your existing experience to help this team generate great results for the company and, through a unique profit sharing scheme, for themselves The Trade Counter Manager salary is up to 35k basic depending on experience plus profit share and other benefits.
Lettings Administrator Doncaster Full-time, Permanent £26K - £27K 37.5hrs We are looking for a highly motivated individual to join our client's dynamic and growing team as a Lettings Administrator with estate agency or property experience. This is a fantastic opportunity for a driven individual looking to develop their career in property lettings with a well-established company. Benefits Package Fuel allowance Career progression opportunities Free onsite parking Company events Full training provided You will be a proactive and reliable business support advisor. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and ensure that any issues are promptly identified and resolved. As a Lettings Administrator, you will be required to: Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances. Maintain accurate records of arrears, payments, and tenancy agreements. Liaise with tenants when notice is given and manage the full notice period process. Conduct regular tenancy checks across the property portfolio. Carry out property inspections and prepare clear, detailed reports. Communicate findings with property owners, tenants, and relevant parties. Identify and report necessary repairs or maintenance issues. Maintain accurate records, documentation and manage diaries effectively, supporting the team with ad hoc property management tasks as required. Involvement with social media and marketing Supporting the day-to-day operations of the lettings department Conducting property viewings and following up with applicants and landlords Building strong relationships with landlords and tenants Comply with company standards Ensuring contracts are signed Conduct tenancy check-ins and check-outs Monitoring rent payments and financial transactions related to rentals. The ideal candidate: Full UK driving licence and own vehicle (required) Lettings or estate agencies experience Diary management Outstanding customer care/customer service experience Resilient, positive, organised, numerate and detail-oriented Strong verbal and written communication skills Experience in chasing payments Experience in Microsoft Office and Excel with strong IT literacy Excellent attention to detail and problem-solving skills
Jun 14, 2026
Full time
Lettings Administrator Doncaster Full-time, Permanent £26K - £27K 37.5hrs We are looking for a highly motivated individual to join our client's dynamic and growing team as a Lettings Administrator with estate agency or property experience. This is a fantastic opportunity for a driven individual looking to develop their career in property lettings with a well-established company. Benefits Package Fuel allowance Career progression opportunities Free onsite parking Company events Full training provided You will be a proactive and reliable business support advisor. In this role, you will ensure tenants comply with their tenancy agreements, chase outstanding debt, and ensure that any issues are promptly identified and resolved. As a Lettings Administrator, you will be required to: Manage rent arrears and debt collection, liaising with tenants to resolve outstanding balances. Maintain accurate records of arrears, payments, and tenancy agreements. Liaise with tenants when notice is given and manage the full notice period process. Conduct regular tenancy checks across the property portfolio. Carry out property inspections and prepare clear, detailed reports. Communicate findings with property owners, tenants, and relevant parties. Identify and report necessary repairs or maintenance issues. Maintain accurate records, documentation and manage diaries effectively, supporting the team with ad hoc property management tasks as required. Involvement with social media and marketing Supporting the day-to-day operations of the lettings department Conducting property viewings and following up with applicants and landlords Building strong relationships with landlords and tenants Comply with company standards Ensuring contracts are signed Conduct tenancy check-ins and check-outs Monitoring rent payments and financial transactions related to rentals. The ideal candidate: Full UK driving licence and own vehicle (required) Lettings or estate agencies experience Diary management Outstanding customer care/customer service experience Resilient, positive, organised, numerate and detail-oriented Strong verbal and written communication skills Experience in chasing payments Experience in Microsoft Office and Excel with strong IT literacy Excellent attention to detail and problem-solving skills
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Jun 14, 2026
Full time
Introduction At Pen, we dont just underwrite risk, we unlock possibility. Were a dynamic underwriting and distribution business backed by the strength of Gallagher and powered by a belief that every challenge has a solution. With entrepreneurial energy, niche expertise, and a bold growth mindset, were transforming what it means to be an MGA in todays insurance landscape click apply for full job details
Our client is looking for a new member of the team; They are growing and looking for a Customer Experience Advisor to join their award-winning team. You ll play a key role in delivering outstanding service to Financial Advisers and Policyholders, helping to resolve queries via phone, email, webchat, and post. If you have a passion for great customer service and thrive in a supportive, innovative environment, we d love to hear from you. You will be resolving customer queries at first point of contact via telephone calls, webchats and emails, it is important to keep accurate and up-to-date customer records by working through admin tasks and be prepared to take ownership of issues and see them through to resolution. You will have a customer-first mindset and strong communication skills, positivity, energy, and the ability to manage your own workload. The business promotes team spirit and resilience when dealing with challenging queries. You will have previous experience in office based customer service and be keen to go the extra mile. There is opportunity for progression within the business and regular supportive meetings to ensure you are enjoying your role to the full. Please apply today for an early interview.
Jun 14, 2026
Full time
Our client is looking for a new member of the team; They are growing and looking for a Customer Experience Advisor to join their award-winning team. You ll play a key role in delivering outstanding service to Financial Advisers and Policyholders, helping to resolve queries via phone, email, webchat, and post. If you have a passion for great customer service and thrive in a supportive, innovative environment, we d love to hear from you. You will be resolving customer queries at first point of contact via telephone calls, webchats and emails, it is important to keep accurate and up-to-date customer records by working through admin tasks and be prepared to take ownership of issues and see them through to resolution. You will have a customer-first mindset and strong communication skills, positivity, energy, and the ability to manage your own workload. The business promotes team spirit and resilience when dealing with challenging queries. You will have previous experience in office based customer service and be keen to go the extra mile. There is opportunity for progression within the business and regular supportive meetings to ensure you are enjoying your role to the full. Please apply today for an early interview.
Join our Team as a Senior Partner Support Advisor! Location: Brockworth, Gloucestershire Salary: Competitive Hours: Monday - Friday 9:00-5:30 About the role: As a Senior Partner Support Advisor, youll be the go-to expert for our partners, providing exceptional support, resolving complex queries, and ensuring every interaction strengthens our relationships click apply for full job details
Jun 14, 2026
Full time
Join our Team as a Senior Partner Support Advisor! Location: Brockworth, Gloucestershire Salary: Competitive Hours: Monday - Friday 9:00-5:30 About the role: As a Senior Partner Support Advisor, youll be the go-to expert for our partners, providing exceptional support, resolving complex queries, and ensuring every interaction strengthens our relationships click apply for full job details
Are you passionate about helping others and making a difference every day? Do you thrive in a fast-paced, team-focused environment? Are you a problem-solver with a keen eye for detail? If you answered yes, then this could be the perfect opportunity for you! Here at GXO, we're looking for a dedicated Customer Service Advisor to join our friendly and professional team based in our Alfreton DC, supporting our NHS Supply Chain contract. In this role, you'll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service and support. There are full-time, permanent positions. You'll be working Monday to Friday, covering the hours of 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £26,307.24 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes, a blue-light card, flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Handling customer enquiries via our call management system with accuracy and care Investigating and resolving issues promptly within service guidelines Managing urgent orders, returns, and complaints with empathy and efficiency Liaising with internal departments to ensure smooth communication and service delivery Maintaining customer profiles and proactively managing service changes What you need to succeed at GXO: Excellent communication skills - both written and verbal Strong organisational and time management abilities A customer-focused mindset with a proactive approach Team player with a positive attitude and a willingness to learn Good IT skills (Word, Excel; bespoke systems experience is a bonus) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Jun 14, 2026
Full time
Are you passionate about helping others and making a difference every day? Do you thrive in a fast-paced, team-focused environment? Are you a problem-solver with a keen eye for detail? If you answered yes, then this could be the perfect opportunity for you! Here at GXO, we're looking for a dedicated Customer Service Advisor to join our friendly and professional team based in our Alfreton DC, supporting our NHS Supply Chain contract. In this role, you'll be the first point of contact for NHS customer, helping to ensure they receive the highest standard of service and support. There are full-time, permanent positions. You'll be working Monday to Friday, covering the hours of 09:00 till 17:00. Pay, benefits and more: We're looking to offer a salary of up to £26,307.24 per annum and 25 days annual leave (plus bank holidays). Your benefits package includes, a blue-light card, flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You'll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more! What you'll do on a typical day: Handling customer enquiries via our call management system with accuracy and care Investigating and resolving issues promptly within service guidelines Managing urgent orders, returns, and complaints with empathy and efficiency Liaising with internal departments to ensure smooth communication and service delivery Maintaining customer profiles and proactively managing service changes What you need to succeed at GXO: Excellent communication skills - both written and verbal Strong organisational and time management abilities A customer-focused mindset with a proactive approach Team player with a positive attitude and a willingness to learn Good IT skills (Word, Excel; bespoke systems experience is a bonus) We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Customer Service Advisor Temporary Summer Role Full Time: Monday - Friday £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account servicesHandling inbound and outbound calls, emails, and online chatsProviding accurate information and solutions to customersWorking collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skillsA proactive and professional attitudeExcellent attention to detail and problem-solving abilityPrevious customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 14, 2026
Seasonal
Customer Service Advisor Temporary Summer Role Full Time: Monday - Friday £12.89 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account servicesHandling inbound and outbound calls, emails, and online chatsProviding accurate information and solutions to customersWorking collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skillsA proactive and professional attitudeExcellent attention to detail and problem-solving abilityPrevious customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Advisor Crewe 28,784 per annum 9am - 5pm Monday to Friday Permanent Introduction Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team. This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance. Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential. Key Duties Handle enquiries via phone, email and live chat, delivering exceptional service at all times. Provide accurate information about products and services. Resolve issues efficiently, escalating when necessary. Keep detailed records of customer interactions. Work closely with the team to ensure service targets are met. Requirements Previous customer service experience is preferred but not essential. Strong communication skills, both written and verbal. Excellent problem-solving abilities and a positive approach to challenging situations. Comfortable using IT systems and willing to learn new software. Positive attitude and willingness to learn. What We Offer Salary of 28,784. Monday to Friday working pattern with no weekend work. Work from home every Friday. Continuous opportunities to enhance your skills and grow your career. Wellness programmes, company discounts and social events. Supportive and inclusive working environment. Interested? If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Jun 14, 2026
Full time
Customer Service Advisor Crewe 28,784 per annum 9am - 5pm Monday to Friday Permanent Introduction Acorn by Synergie is working with an exceptional client in Crewe, offering a fantastic opportunity for a professional and driven Customer Service Advisor to join their rapidly growing team. This is a perfect role for someone looking to take the next step in their career with a company that values personal development and work-life balance. Our client prides itself on creating a vibrant, collaborative, and supportive working environment where every team member feels valued and respected. They are committed to helping employees develop their careers through ongoing training opportunities and a strong focus on internal promotion, enabling you to reach your full potential. Key Duties Handle enquiries via phone, email and live chat, delivering exceptional service at all times. Provide accurate information about products and services. Resolve issues efficiently, escalating when necessary. Keep detailed records of customer interactions. Work closely with the team to ensure service targets are met. Requirements Previous customer service experience is preferred but not essential. Strong communication skills, both written and verbal. Excellent problem-solving abilities and a positive approach to challenging situations. Comfortable using IT systems and willing to learn new software. Positive attitude and willingness to learn. What We Offer Salary of 28,784. Monday to Friday working pattern with no weekend work. Work from home every Friday. Continuous opportunities to enhance your skills and grow your career. Wellness programmes, company discounts and social events. Supportive and inclusive working environment. Interested? If you're ready to take your customer service skills to the next level, apply now with your up-to-date CV. Acorn by Synergie acts as an employment agency for permanent recruitment.
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you t click apply for full job details
Jun 14, 2026
Full time
Customer Experience - Italian speaking Permanent Full-time hours - work from home Fridays £28,000-£30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent Italian speaker? If this sounds like you, I have the perfect opportunity for you! This role offers an excellent opportunity for you t click apply for full job details
Hays Specialist Recruitment Limited
West Drayton, Middlesex
Customer Service Advisor - Temporary Role (6 Months)We're currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits.Key DetailsLocation: Waterside (5 days onsite - non-negotiable)Start Date: ASAP (target 15th June 2026)Contract Length: 6 months (potential to extend)Working Hours: Monday to Friday, 9am - 5pm Pay Rate: PAYE: £15.15 basic / £17.43 (premium rate) Umbrella: £20 per hourRole Overview You'll be handling inbound calls from retired employees who need help resetting passwords and accessing services such as pensions, holiday benefits, and staff travel.Call volume: 50-100 calls per dayAverage call time: Around 10 minutesFull training will be providedThis is a key support role during a period of increased demand, with call volumes rising significantly.What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face)Good communication and problem-solving skillsBasic IT skills (Teams, Outlook, general systems)Ability to learn new systems quicklyImportant InformationCandidates must be available immediatelyYou'll need to pass a DBS check and complete compliance quicklyIdeally located within a reasonable commute to Waterside Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 14, 2026
Contractor
Customer Service Advisor - Temporary Role (6 Months)We're currently recruiting for Customer Service Advisors to support a high-profile project assisting retired employees with accessing their benefits.Key DetailsLocation: Waterside (5 days onsite - non-negotiable)Start Date: ASAP (target 15th June 2026)Contract Length: 6 months (potential to extend)Working Hours: Monday to Friday, 9am - 5pm Pay Rate: PAYE: £15.15 basic / £17.43 (premium rate) Umbrella: £20 per hourRole Overview You'll be handling inbound calls from retired employees who need help resetting passwords and accessing services such as pensions, holiday benefits, and staff travel.Call volume: 50-100 calls per dayAverage call time: Around 10 minutesFull training will be providedThis is a key support role during a period of increased demand, with call volumes rising significantly.What We're Looking ForAt least 1 year of customer service experience (phone or face-to-face)Good communication and problem-solving skillsBasic IT skills (Teams, Outlook, general systems)Ability to learn new systems quicklyImportant InformationCandidates must be available immediatelyYou'll need to pass a DBS check and complete compliance quicklyIdeally located within a reasonable commute to Waterside Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
FRENCH SELECTION (FS) Bilingual Customer Service Advisor Location: Cambridge Fully office-based Monday to Friday Salary: £28,000 - £30,000 per annum (depending on experience) Ref: 5526M2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5526M2 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide support to customers by resolving queries related to the company's products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in Spanish, Italian or German or Polish (written and spoken) essential - Experience in customer service beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: £28,000 - £30,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Jun 14, 2026
Full time
FRENCH SELECTION (FS) Bilingual Customer Service Advisor Location: Cambridge Fully office-based Monday to Friday Salary: £28,000 - £30,000 per annum (depending on experience) Ref: 5526M2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5526M2 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide support to customers by resolving queries related to the company's products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in Spanish, Italian or German or Polish (written and spoken) essential - Experience in customer service beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: £28,000 - £30,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
Benefits: Mon-Thur 9am-5pm, Friday 8am-3pm 25 days holiday (rising with length of service) plus Bank Holidays Pension Life insurance Critical Illness Health Cash Plan Free parking Role: Our Client is a leading Independent Financial Advisory (IFA) firm specialising in providing tailored financial solutions to private and corporate clients. With a commitment to excellence and a focus on client success, they offer a range of group schemes designed to meet the needs of organisations and their employees. Currently, they have an immediate requirement for an enthusiastic and detail-oriented, Entry Level Financial Administrator, to join their Corporate Department, focusing on group schemes. On offer is: Comprehensive training and mentorship, from experienced professionals within the corporate finance sector Opportunities for career advancement and professional development within the firm A supportive, dynamic, and collaborative work environment As an Entry Level Financial Administrator in the Corporate Department, you will support the team in managing and administering various group financial schemes, including employee benefits and group pension schemes. This is an ideal opportunity for individuals aspiring to begin their career in financial administration within a corporate setting. Responsibilities: Assist in the administration of corporate group schemes, including onboarding new clients, processing documentation and managing client communications Maintain accurate and organised records of clients participating in group schemes, ensuring compliance with regulatory requirements Collaborate with the Corporate Advisor to prepare materials for client presentations, meetings and reviews, related to group scheme offerings Respond to client inquiries and provide exceptional customer service regarding their group scheme benefits Co-ordinate with third-party providers and insurers to facilitate smooth management of group accounts and resolve any issues that may arise Support the development and implementation of internal processes to enhance efficiency within the corporate department Stay updated on the latest trends in corporate financial products and group schemes to provide informed support to the team Candidate Requirements: A keen interest in Financial Services and a desire to learn about corporate group schemes and employee benefits Strong organisational skills, excellent attention to detail, with the ability to work in a fast-paced environment Excellent communication skills, both written and verbal, with a focus on client service Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and eagerness to learn new software applications Self-motivated with a proactive attitude and the ability to work collaboratively in a team setting Relevant qualifications are advantageous but not required
Jun 14, 2026
Full time
Benefits: Mon-Thur 9am-5pm, Friday 8am-3pm 25 days holiday (rising with length of service) plus Bank Holidays Pension Life insurance Critical Illness Health Cash Plan Free parking Role: Our Client is a leading Independent Financial Advisory (IFA) firm specialising in providing tailored financial solutions to private and corporate clients. With a commitment to excellence and a focus on client success, they offer a range of group schemes designed to meet the needs of organisations and their employees. Currently, they have an immediate requirement for an enthusiastic and detail-oriented, Entry Level Financial Administrator, to join their Corporate Department, focusing on group schemes. On offer is: Comprehensive training and mentorship, from experienced professionals within the corporate finance sector Opportunities for career advancement and professional development within the firm A supportive, dynamic, and collaborative work environment As an Entry Level Financial Administrator in the Corporate Department, you will support the team in managing and administering various group financial schemes, including employee benefits and group pension schemes. This is an ideal opportunity for individuals aspiring to begin their career in financial administration within a corporate setting. Responsibilities: Assist in the administration of corporate group schemes, including onboarding new clients, processing documentation and managing client communications Maintain accurate and organised records of clients participating in group schemes, ensuring compliance with regulatory requirements Collaborate with the Corporate Advisor to prepare materials for client presentations, meetings and reviews, related to group scheme offerings Respond to client inquiries and provide exceptional customer service regarding their group scheme benefits Co-ordinate with third-party providers and insurers to facilitate smooth management of group accounts and resolve any issues that may arise Support the development and implementation of internal processes to enhance efficiency within the corporate department Stay updated on the latest trends in corporate financial products and group schemes to provide informed support to the team Candidate Requirements: A keen interest in Financial Services and a desire to learn about corporate group schemes and employee benefits Strong organisational skills, excellent attention to detail, with the ability to work in a fast-paced environment Excellent communication skills, both written and verbal, with a focus on client service Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and eagerness to learn new software applications Self-motivated with a proactive attitude and the ability to work collaboratively in a team setting Relevant qualifications are advantageous but not required
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
Jun 14, 2026
Full time
Salary: circa 28,500 Hours: 8am-5pm Monday - Friday Location: Sevenoaks, Kent This fantastic, well established and extremely busy business are looking for a Client Support Advisor/ Account Manager due to the ongoing requirements within the company. This is a fast paced position, you must be able to multi-task and speak with clients via email and phone. Full on the job training will be provided. Duties will include: - Client service and returns processes - Processing orders - Booking and distributing goods - Answering phone calls - Resolving client queries - Using courier portals to raise labels You will ideally have worked within a distribution setting, have experience working within a customer service/ client service position previously and a strong ability to multi-task and a hard working attitude. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
New Homes Sales Advisor Nuneaton & Surrounding Areas A major UK housebuilder with an impressive land bank and strong pipeline of developments is seeking an experienced New Homes Sales Advisor to join its successful team across Nuneaton and the surrounding areas. This is an excellent opportunity to join a well-established developer offering long-term career prospects, high-quality developments and strong earning potential. Package Basic Salary: £28,000 Realistic OTE: £47,000 - £50,000 Competitive commission structure Mileage allowance Excellent career progression opportunities Long-term job security with a substantial development pipeline The Role Managing the customer journey from enquiry through to reservation and completion Delivering an exceptional level of customer service throughout the buying process Achieving sales targets and maximising opportunities on every development Maintaining accurate records and using CRM systems effectively Building strong relationships with purchasers, solicitors and mortgage advisers Requirements Previous experience within New Homes sales, estate agency or a property-related sales environment Strong knowledge of the property market and house-buying process Excellent IT skills and confidence using sales and CRM systems Outstanding communication and customer service skills Professional, organised and target-driven approach Full UK driving licence and access to a vehicle If you're passionate about property, enjoy delivering a first-class customer experience and want to join a leading developer with exciting future growth plans, we'd love to hear from you.
Jun 14, 2026
Full time
New Homes Sales Advisor Nuneaton & Surrounding Areas A major UK housebuilder with an impressive land bank and strong pipeline of developments is seeking an experienced New Homes Sales Advisor to join its successful team across Nuneaton and the surrounding areas. This is an excellent opportunity to join a well-established developer offering long-term career prospects, high-quality developments and strong earning potential. Package Basic Salary: £28,000 Realistic OTE: £47,000 - £50,000 Competitive commission structure Mileage allowance Excellent career progression opportunities Long-term job security with a substantial development pipeline The Role Managing the customer journey from enquiry through to reservation and completion Delivering an exceptional level of customer service throughout the buying process Achieving sales targets and maximising opportunities on every development Maintaining accurate records and using CRM systems effectively Building strong relationships with purchasers, solicitors and mortgage advisers Requirements Previous experience within New Homes sales, estate agency or a property-related sales environment Strong knowledge of the property market and house-buying process Excellent IT skills and confidence using sales and CRM systems Outstanding communication and customer service skills Professional, organised and target-driven approach Full UK driving licence and access to a vehicle If you're passionate about property, enjoy delivering a first-class customer experience and want to join a leading developer with exciting future growth plans, we'd love to hear from you.
Pro Staff Recruitment Ltd
Milton Keynes, Buckinghamshire
Customer Service AdvisorHybrid 2/3 split £13.94/phShifts between 8 am and 9 pm, including 1 weekend in 4We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am - 4:30 pm 9:00 am - 5:30 pm 9:30 am - 6:00 pm 12:30 pm - 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am - 5:00 pm Sunday: 10:00 am - 4:00 pm During training, office-based, 5 days per week After training, hybrid working with homework on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
Jun 14, 2026
Seasonal
Customer Service AdvisorHybrid 2/3 split £13.94/phShifts between 8 am and 9 pm, including 1 weekend in 4We're recruiting a Customer Service Advisor to join a leading consumer goods business based in Milton Keynes. This is an opportunity to join one of the world's most loved brands Join a busy Customer Service team as the first point of contact for all customers Handle inbound customer calls on a day-to-day basis Support customers reporting faults across a range of equipment types Check and correct customer account details Ensure customer contracts are in place Verify that customer equipment is correctly listed Skills and Experience Confident and professional with a strong customer-focused approach Able to handle a wide range of enquiries, including challenging situations Well organised with the ability to prioritise workload effectively Target-focused and results-driven Strong team player with exceptional customer service skills Excellent timekeeping Professional and calm attitude when dealing with all customers, regardless of call difficulty Working Hours Full-time role working shifts between 8:00 am and 9:00 pm Rotating shift patterns worked in full-week blocks: 8:00 am - 4:30 pm 9:00 am - 5:30 pm 9:30 am - 6:00 pm 12:30 pm - 9:00 pm Ad-hoc weekend working (approximately one weekend per month ): Saturday: 9:00 am - 5:00 pm Sunday: 10:00 am - 4:00 pm During training, office-based, 5 days per week After training, hybrid working with homework on Monday and Friday If you like the sound of this role and you fit the above description, then we want to hear from you! Please note. Every candidate will be assessed in accordance with their qualifications, merit, and ability to perform the duties of the job role advertised. Please be advised that no terminology in this advert is intended to discriminate on the grounds of a person's religion, gender, race, colour, age, sexual orientation, disability, or marital status.
About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
Jun 14, 2026
Full time
About the opportunity Free training, a nationally recognised qualification and a boost to your career. Why wouldn't you? Are you ready to build the digital skills employers are looking for? Netcom Training's fully-funded Digital Skills for Work course (NCFE Level 2 Certificate in Digital Skills for Work) gives you the practical, workplace-ready skills to communicate online, stay safe in digital environments and take control of your career development. From data protection and online safety to professional communication, collaboration tools and building your digital profile, you'll gain confidence with the skills that today's employers expect as standard. Our learners have gone on to entry-level and progression roles across business support, administration, digital marketing, IT and customer-facing sectors, working with companies across retail, logistics, public services and beyond. Course details Duration: Flexible - 110 guided learning hours Format: Online, practical workshops Commitment: Additional independent study time required for assignments and portfolio building What you'll learn Information management: Search for, evaluate and store information using workplace platforms and advanced research techniques Digital safety: Recognise online threats, protect personal and organisational data, and understand key data protection legislation Online communication: Use email, video calls, messaging tools and collaboration platforms professionally and safely Collaboration: Work effectively with others using tools like Teams, Zoom and Google Meet Social media and blogging: Engage with digital networks confidently, understanding personal and professional reputation Career development: Build a professional online presence, create digital job applications and plan your career progression using digital tools Potential roles Business Support Administrator Digital Marketing Assistant Customer Service Advisor Office Administrator Junior Digital Content Creator Eligibility To apply, you must: Live in the Sheffield area Be aged 19 or over Earn below the gross annual wage cap of 24,570 Not currently be undertaking other government-funded training Not be in the UK on a student, graduate, postgraduate, or sponsored visa, or as a dependent Cost This is a fully-funded course with no fees - complete the training, gain the skills and start moving towards the career you want.
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
Jun 14, 2026
Full time
Our client is a leading provider of technical tax information, commentary, research tools and professional learning solutions used by accountancy firms, advisers and tax professionals across the UK! As part of continued growth, they are seeking an experienced Content Manager to lead a specialist content team responsible for delivering high-quality tax commentary, practical guidance, online tools and learning resources. This is a leadership opportunity for a tax professional with strong editorial, content management and people leadership experience who enjoys driving quality, innovation and continuous improvement. Reporting into senior leadership, you will take ownership of content quality, production processes and team performance while helping shape the future direction of market-leading tax resources. You will work closely with product and commercial teams to enhance customer value, improve content delivery processes and identify opportunities for innovation. While this role includes some hands-on content creation, its primary focus is strategic leadership, team management and content excellence. Day to Day Lead and manage a team of tax content specialists and writers. Implement and oversee quality assurance processes across publications, tools and learning resources. Work closely with Product Management to identify and deliver product improvements. Manage content workflows, resource planning and content allocation. Develop new content formats and innovative approaches to content delivery. Monitor market developments, legislative changes and industry trends. Track competitor activity and identify opportunities for differentiation. Act as the primary content contact for internal stakeholders across the business. Support sales and marketing teams with technical expertise and promotional activity. Deliver webinars, thought leadership content and other customer-facing presentations. Build and maintain relationships with key external stakeholders and industry contacts. Lead special projects and drive continuous improvement initiatives. Manage budgets and ensure effective allocation of resources. YOU? Strong tax technical knowledge and subject matter expertise. Experience managing editorial, technical content or knowledge-based teams. A proven track record of leadership and people management. Excellent written and verbal communication skills. Commercial awareness and understanding of the professional services market. Experience improving processes and driving operational efficiencies. An interest in technology and how it can enhance content creation and delivery. Strong problem-solving, organisational and stakeholder management skills. This is an opportunity to join an established market leader with a long-standing reputation for providing trusted tax resources to some of the UK's most recognised accountancy and advisory organisations, as well as practices of all sizes. You'll be joining a highly collaborative, ambitious and supportive team environment where quality, expertise and innovation are genuinely valued. The organisation is committed to professional development and provides ongoing training, coaching and career progression opportunities. If you're looking for a role where you can combine tax expertise, content leadership and strategic influence, we'd be delighted to hear from you! 51761CC INDLON The Portfolio Group are acting on behalf of our client in recruiting for this position.
: New Homes Sales Advisor Telford & Surrounding Areas A major UK housebuilder with an impressive land bank and strong pipeline of developments is seeking an experienced New Homes Sales Advisor to join its successful team across Telford and the surrounding areas. This is an excellent opportunity to join a well-established developer offering long-term career prospects, high-quality developments and strong earning potential. Package Basic Salary: £28,000 Realistic OTE: £47,000 - £50,000 Competitive commission structure Mileage allowance Excellent career progression opportunities Long-term job security with a substantial development pipeline The Role Managing the customer journey from enquiry through to reservation and completion Delivering an exceptional level of customer service throughout the buying process Achieving sales targets and maximising opportunities on every development Maintaining accurate records and using CRM systems effectively Building strong relationships with purchasers, solicitors and mortgage advisers Requirements Previous experience within New Homes sales, estate agency or a property-related sales environment Strong knowledge of the property market and house-buying process Excellent IT skills and confidence using sales and CRM systems Outstanding communication and customer service skills Professional, organised and target-driven approach Full UK driving licence and access to a vehicle If you're passionate about property, enjoy delivering a first-class customer experience and want to join a leading developer with exciting future growth plans, we'd love to hear from you.
Jun 14, 2026
Full time
: New Homes Sales Advisor Telford & Surrounding Areas A major UK housebuilder with an impressive land bank and strong pipeline of developments is seeking an experienced New Homes Sales Advisor to join its successful team across Telford and the surrounding areas. This is an excellent opportunity to join a well-established developer offering long-term career prospects, high-quality developments and strong earning potential. Package Basic Salary: £28,000 Realistic OTE: £47,000 - £50,000 Competitive commission structure Mileage allowance Excellent career progression opportunities Long-term job security with a substantial development pipeline The Role Managing the customer journey from enquiry through to reservation and completion Delivering an exceptional level of customer service throughout the buying process Achieving sales targets and maximising opportunities on every development Maintaining accurate records and using CRM systems effectively Building strong relationships with purchasers, solicitors and mortgage advisers Requirements Previous experience within New Homes sales, estate agency or a property-related sales environment Strong knowledge of the property market and house-buying process Excellent IT skills and confidence using sales and CRM systems Outstanding communication and customer service skills Professional, organised and target-driven approach Full UK driving licence and access to a vehicle If you're passionate about property, enjoy delivering a first-class customer experience and want to join a leading developer with exciting future growth plans, we'd love to hear from you.
Liverpool Experience Campus operates the city's waterfront event campus - the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a proactive and experienced Guest Experience Adviso r to join our team and play a key role in delivering exceptional service to our visitors, clients, exhibitors, and internal teams. You'll be the friendly face of our venues, helping to ensure every guest receives a warm welcome and a memorable experience. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year we contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As a Guest Experience Advisor, you'll be based across our Guest Experience and Business Centre desks, acting as a central point of contact for a wide range of queries and needs. From assisting with internal meetings to promoting exhibitor services, your role will be pivotal in upholding our five-star standards. Main duties of this role include: Provide a warm, professional welcome to all visitors across our venues. Co-ordinate internal meetings and ensure they are delivered to a 5 standard. Ensuring all visitors have the correct accreditation for site access. Create schedules and manage bespoke digital content for internal meetings, on a daily basis. Actively promote and upsell our 'Exhibitor services', maximising revenue opportunities and facilitating the client and exhibitor invoicing process. The ideal candidate will have experience in the events or hospitality sector, or a strong background in customer service. Experience coordinating and supporting internal meetings would also be desirable. We're looking for someone who: Has enthusiasm and a passion for the events industry. Is highly organised and adaptable, with great attention to detail. Brings a collaborative spirit and thrives in a team environment. Communicates with honesty and professionalism. Embraces opportunities for personal and professional growth. Treats everyone with respect and helps create an inclusive and welcoming atmosphere. Finds joy in delivering exceptional service to every guest. In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The Liverpool Experience Campus's continuing success story this could be just the job for you. If you are a hardworking and committed professional ready to contribute to our continued success, we'd love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Dat e: Monday, 15 June 2026 Interview Date : W/C 22 June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
Jun 14, 2026
Full time
Liverpool Experience Campus operates the city's waterfront event campus - the interconnected M&S Bank Arena, Liverpool Experience Campus and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing our offer over the last decade to that of a world-class provider of venue and event services. We are currently looking for a proactive and experienced Guest Experience Adviso r to join our team and play a key role in delivering exceptional service to our visitors, clients, exhibitors, and internal teams. You'll be the friendly face of our venues, helping to ensure every guest receives a warm welcome and a memorable experience. Company Benefits We are an award-winning, world-class venue where our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at Liverpool Experience Campus, and just some of the benefits staff can enjoy include: An enhanced holiday scheme which increases with length of service. An excellent pension scheme is available. Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts. Enhanced maternity, paternity and adoption leave schemes. An excellent occupational sick pay scheme. Free onsite parking right in the heart of the city centre. Employee Reward Platform. A dedicated wellbeing strategy to support staff when at work. 25 Qualified Mental Health First Aiders on site. Liverpool Experience Campus is a place where you can truly make a difference. Some of the wonderful things Liverpool Experience Campus has achieved / continue to work towards: Disability Confident Employer Sunflower Friendly Business Member of the Fair Employment Charter Real Living Wage employer Social value impact plan - last year we contributed over £6.4m Green Meeting's Gold Standard Sustainability Strategy Positively influencing biodiversity - in the grounds of our campus, we have 3 beehives Carbon Neutral Campus Accessibility Strategy AccessAble Guide About the Role As a Guest Experience Advisor, you'll be based across our Guest Experience and Business Centre desks, acting as a central point of contact for a wide range of queries and needs. From assisting with internal meetings to promoting exhibitor services, your role will be pivotal in upholding our five-star standards. Main duties of this role include: Provide a warm, professional welcome to all visitors across our venues. Co-ordinate internal meetings and ensure they are delivered to a 5 standard. Ensuring all visitors have the correct accreditation for site access. Create schedules and manage bespoke digital content for internal meetings, on a daily basis. Actively promote and upsell our 'Exhibitor services', maximising revenue opportunities and facilitating the client and exhibitor invoicing process. The ideal candidate will have experience in the events or hospitality sector, or a strong background in customer service. Experience coordinating and supporting internal meetings would also be desirable. We're looking for someone who: Has enthusiasm and a passion for the events industry. Is highly organised and adaptable, with great attention to detail. Brings a collaborative spirit and thrives in a team environment. Communicates with honesty and professionalism. Embraces opportunities for personal and professional growth. Treats everyone with respect and helps create an inclusive and welcoming atmosphere. Finds joy in delivering exceptional service to every guest. In addition to the above, the candidate will need to be enthusiastic, like minded and complement our experienced and talented team. If you have drive, passion, ambition and wish to play a part in The Liverpool Experience Campus's continuing success story this could be just the job for you. If you are a hardworking and committed professional ready to contribute to our continued success, we'd love to hear from you. Join us at Liverpool Experience Campus and be part of something extraordinary. Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible. Closing Dat e: Monday, 15 June 2026 Interview Date : W/C 22 June 2026 Equality, Diversity and Inclusion Liverpool Experience Campus know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.
