3 jobs found

FRENCH SELECTION (FS) Bilingual Customer Service Advisor Location: Cambridge Fully office-based Monday to Friday Salary: £28,000 - £30,000 per annum (depending on experience) Ref: 5526M2 To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5526M2 The company: A well-established and trusted UK brand who operate on a global scale Main duties: Provide support to customers by resolving queries related to the company's products and services The role: - Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management The candidate: - Fluent in Spanish, Italian or German or Polish (written and spoken) essential - Experience in customer service beneficial - Excellent communication skills - Customer focused with a high attention to details - Good IT skills The salary: £28,000 - £30,000 per annum (depending on experience) French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.

Salary: £35000 + bonusA Dutch speaker is urgently needed for a financial services company to support their growing multilingual Sales Team. You will be based in a stunning office in Canary Wharf, London providing your expertise in delivering an excellent level of customer and administrative support. As a Finance Graduate Client Service Associate will be in the front line of maintaining and developing the Dutch clienteles by advising the company's products in order to meet the clients demands. Due to the level of training involved, you will have the opportunity to progress your career within the company and learn new skills. Your responsibilities will include: Collecting all relevant information from clients to set up new accounts Build relationships with clients within the banking sector and assist with administrative duties Collaborate with the Netherlands' Sales team and the investment advisor to manage the daily workload Ensuring all clients' reports are accurate and are being dealt with effectively and in a timely manner About you: The successful candidate must be detail-oriented and possess strong analytical, communication, and organisational skills, be productive and driven to provide the highest level of client services. This is a junior role which will give you the opportunity to build your career path within the financial service and engaging in a positive and encouraging work environment where hard work will be rewarded. You will be working from the office in Canary Wharf, East London, Monday-Friday, 9am-6pm. A generous benefits package is offered! They do offer visa sponsorship and a relocation package as well. Profile: Required to be fluent in Dutch and English, both written and spoken Experience as a Client Service, Customer Service Advisor, Client Support, Client Service Associate within the financial or banking sector is desirable Degree within finance, banking or economics is desirable Demonstrable problem-solving skills and a strong customer focus Excellent communicator, comfortable dealing with high level executives with the ability to always maintain a high level of professionalism To apply, please send your CV in English and in Word format to Marie-Anne. languagematters is acting as an employment agency in relation to this vacancy.

Dutch Speaking Customer Service Advisor Edinburgh - Office Based £26,800 Monday-Friday, 8:00am-4:30pm Love travel? Fluent in Dutch? Ready to build a career in customer service? We're looking for a Dutch Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace. If you're passionate about delivering exceptional service and want to work in a role where no two days are the same-this could be for you. What's in it for you? 33 days annual leave Monthly performance-based bonus Free on-site gym Health cash plan (dental, optical, physiotherapy & more) Employee wellbeing & assistance programme Enhanced sick pay Life & health insurance Enhanced maternity, paternity & adoption policies Ongoing training & career development Regular team events & incentives Refer-a-friend bonus scheme The Role As a Dutch Speaking Customer Service Advisor , you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels. Your day-to-day will include: Handling customer enquiries via phone, email, and live chat Providing solutions with empathy, professionalism, and efficiency Building rapport and delivering a personalised customer experience Staying up to date with company promotions and policies Working collaboratively with your team and contributing to a positive environment What we're looking for Fluent Dutch and English (essential) Previous customer service experience Strong communication and interpersonal skills Confident using Microsoft Office and handling written communication A calm, solution-focused approach under pressure Positive attitude with a genuine passion for helping customers Why apply? This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day. Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.