Our telecommunications client is looking for an established Solution Design Authority. This is a 3 months contract initially and the role is outside IR35. The role is remote with potential ad hoc travel to client office. Please note that due to nature of the role SC clearance is required. Key accountabilities and decision ownership: * Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. * Low level discovery of existing solution components and owner of the transition from existing to proposed solution * Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team * Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register * Technical risk/issue ownership and management/resolution during solution delivery. * Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: * Highly effective technical planning across customer, internal and 3rd Party technical teams * Builds influential and effective relationships with technical, service and delivery teams * Effective management of internal and external teams * Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions * Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience * High standard of written & verbal communication skills * CCNA or CCNP Enterprise * In depth knowledge of IP Networking * Knowledge of WAN network elements and products, including 3G/4G and satellite * Knowledge of Firewall solutions & platforms * Microsoft products - Excel is essential Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
Jun 22, 2026
Contractor
Our telecommunications client is looking for an established Solution Design Authority. This is a 3 months contract initially and the role is outside IR35. The role is remote with potential ad hoc travel to client office. Please note that due to nature of the role SC clearance is required. Key accountabilities and decision ownership: * Technical accountability and leadership of the virtual team responsible for the detailed design, development, delivery, and test of complex customer solutions working alongside the Project Manager providing assurance and governance for technical components of the solution. * Low level discovery of existing solution components and owner of the transition from existing to proposed solution * Sign off and acceptance of pre-sales High Level Design and statement of requirements on behalf of the Solution Integration team * Owner of the Solution Integration statement of work which translates the high-level design and requirements into detailed technical deliverables, identifying the risks, assumptions, issues, and dependencies for submission into the Programme risk register * Technical risk/issue ownership and management/resolution during solution delivery. * Operate the Solution Integration governance processes and to hold internal and external technical teams to account. Core competencies, knowledge, and experience: * Highly effective technical planning across customer, internal and 3rd Party technical teams * Builds influential and effective relationships with technical, service and delivery teams * Effective management of internal and external teams * Significant experience of fixed product market, in depth understanding of complex customer WAN and LAN solutions with awareness of other enterprise solutions * Proven track record for delivery of large scale, complex projects delivering IT/Telco customer solutions; demonstrable leadership skills and organisational experience * High standard of written & verbal communication skills * CCNA or CCNP Enterprise * In depth knowledge of IP Networking * Knowledge of WAN network elements and products, including 3G/4G and satellite * Knowledge of Firewall solutions & platforms * Microsoft products - Excel is essential Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance. An award-winning organisation, having secured the prestigious Queens Award for Enterprise: International Trade over multiple years. We are committed to fostering an inclusive, equitable and accessible workplace where everyone feels valued and supported. We welcome applications from all individuals, regardless of background or identity, and we encourage candidates who may not meet every listed requirement to still apply. If you require any adjustments or support during the recruitment process, please let us know and we will work with you to ensure a fair and accessible experience. Please Note: If a high volume of applications is received, only candidates shortlisted will be contacted.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Administrator 6 month contract Rochester My client is a global leader in climate control technologies with their solutions used in industry sectors including food, pharmaceutical and preservation. Due to an increase in work load, they now require an experienced Administrator to join their friendly team. The role will involve invoice processing and order processing using CRM and ERP systems, handling customer calls and emails in relation to orders, deliveries and general enquiries and liaising with the warehouse on order and return queries. You will also be responsible for wider general administration and company support when required. My client can offer an attractive salary of up to 30,000 and there is the possibility that the role could be made permanent at the end of the contract. We invite applications from Administrators with the following attributes: Previous experience of invoice or order processing Good communication skills Good I.T skills High attention to detail Excellent communication skills
Jun 22, 2026
Contractor
Administrator 6 month contract Rochester My client is a global leader in climate control technologies with their solutions used in industry sectors including food, pharmaceutical and preservation. Due to an increase in work load, they now require an experienced Administrator to join their friendly team. The role will involve invoice processing and order processing using CRM and ERP systems, handling customer calls and emails in relation to orders, deliveries and general enquiries and liaising with the warehouse on order and return queries. You will also be responsible for wider general administration and company support when required. My client can offer an attractive salary of up to 30,000 and there is the possibility that the role could be made permanent at the end of the contract. We invite applications from Administrators with the following attributes: Previous experience of invoice or order processing Good communication skills Good I.T skills High attention to detail Excellent communication skills
Trade Finance Specialist London/Hybrid 6 months Day rate 500 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Trade Finance Specialist to join the team on an initial 6 month contract with the potential for extension. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of the Job The role is within the product development & governance team of GTFD including to provide support on marketing activities, structuring of new business, execution of transactions in line the organisations Transaction Banking Strategy and GTFD's objectives Working closely with other stakeholders across EMEA, including GTFD sales, GTBD team (plus other coverage teams), middle and back officer in EMEA relating to Trade and Cash initiatives. The role requires all type of trade finance and transaction banking product knowledge including origination & execution skill. The role also requires strong communication skills as there are various interfaces both within the wider organisation locally, across EMEA and globally as well as externally including client facing dealing including marketing. The role expects the individual will provide product expertise to country and regional sales teams and support implementation of trade finance products to contribute to achievement of revenue and ROE. The role will work with other PDG teams and GTFD Sales Team and GTBD team on trade finance product and transaction banking product standardization/ governance and delivery models consistent with the organisations policies and guidelines with coordination and ongoing communication with key internal stakeholders. Accountabilities/Responsibilities Contribution to GTFD/GTBD's Trade and Cash initiatives. Implement efficiently EMEA product strategy, based upon knowledge of client needs, the competitive environment, operational & credit risk, technology, compliance, and regulations, under leadership of Head of PDG Commercialisation, Head of PDG and Regional GTFD management. Understand and assist in credit modelling to develop appropriate credit modelling for trade finance products (including building LGD, CCF, etc model for submission to CIPD Credit and Planning colleagues internally and, following agreement, presenting to JFSA), product research and development for all trade finance related client needs; collaborate with customers to deliver incremental, breakthrough and transformational innovation particularly around fintech space. Assist the implementation of products and channels end-to-end for EMEA. Work closely with operations, transaction management (SPCU) and product sales teams to set up standard operating procedures (SOPs) including process maps, product library, etc. Ensure that the EMEA product portfolio view has a strong profitability and capital focus, assisting the business in driving appropriate capital allocations for trade finance products. Collaborate with frontline sales and specialist teams for the commercialization of new and existing trade finance products. Manage results against the team KPI's. Be a strong key stakeholder engagement and teamwork. Support the GTFD Sales Team to deliver and execute transactions Knowledge, Skills, and Experience 5 years or more experience in a trade finance business would be an advantage. Working knowledge of the products and developments within trade finance products. Passion for client; strong "client first" attitude, commercial drive and "hands on" working style. Passion for innovation; thorough understanding of new technologies, trade-related IT systems and project management. Knowledge of managing product profitability (margins, capital, total cost of ownership). Understanding of the key jurisdictional differences across the key trade markets. Good communication to promote trade finance business internally and externally. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 22, 2026
Contractor
Trade Finance Specialist London/Hybrid 6 months Day rate 500 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Trade Finance Specialist to join the team on an initial 6 month contract with the potential for extension. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of the Job The role is within the product development & governance team of GTFD including to provide support on marketing activities, structuring of new business, execution of transactions in line the organisations Transaction Banking Strategy and GTFD's objectives Working closely with other stakeholders across EMEA, including GTFD sales, GTBD team (plus other coverage teams), middle and back officer in EMEA relating to Trade and Cash initiatives. The role requires all type of trade finance and transaction banking product knowledge including origination & execution skill. The role also requires strong communication skills as there are various interfaces both within the wider organisation locally, across EMEA and globally as well as externally including client facing dealing including marketing. The role expects the individual will provide product expertise to country and regional sales teams and support implementation of trade finance products to contribute to achievement of revenue and ROE. The role will work with other PDG teams and GTFD Sales Team and GTBD team on trade finance product and transaction banking product standardization/ governance and delivery models consistent with the organisations policies and guidelines with coordination and ongoing communication with key internal stakeholders. Accountabilities/Responsibilities Contribution to GTFD/GTBD's Trade and Cash initiatives. Implement efficiently EMEA product strategy, based upon knowledge of client needs, the competitive environment, operational & credit risk, technology, compliance, and regulations, under leadership of Head of PDG Commercialisation, Head of PDG and Regional GTFD management. Understand and assist in credit modelling to develop appropriate credit modelling for trade finance products (including building LGD, CCF, etc model for submission to CIPD Credit and Planning colleagues internally and, following agreement, presenting to JFSA), product research and development for all trade finance related client needs; collaborate with customers to deliver incremental, breakthrough and transformational innovation particularly around fintech space. Assist the implementation of products and channels end-to-end for EMEA. Work closely with operations, transaction management (SPCU) and product sales teams to set up standard operating procedures (SOPs) including process maps, product library, etc. Ensure that the EMEA product portfolio view has a strong profitability and capital focus, assisting the business in driving appropriate capital allocations for trade finance products. Collaborate with frontline sales and specialist teams for the commercialization of new and existing trade finance products. Manage results against the team KPI's. Be a strong key stakeholder engagement and teamwork. Support the GTFD Sales Team to deliver and execute transactions Knowledge, Skills, and Experience 5 years or more experience in a trade finance business would be an advantage. Working knowledge of the products and developments within trade finance products. Passion for client; strong "client first" attitude, commercial drive and "hands on" working style. Passion for innovation; thorough understanding of new technologies, trade-related IT systems and project management. Knowledge of managing product profitability (margins, capital, total cost of ownership). Understanding of the key jurisdictional differences across the key trade markets. Good communication to promote trade finance business internally and externally. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Head of Member Experience 12-16 month FTC (maternity cover) Up to £92,000 + 15% discretionary bonus An established, purpose-driven logistics organisation is seeking a senior leader to take ownership of its member experience and lead its next phase of development. This is a strategic role with broad scope, combining leadership of a multi-channel service function with responsibility for shaping how members engage with the organisation over time. The organisation offers a supportive and collaborative working environment, along with flexibility and a genuine commitment to continuous improvement. This is an opportunity to take on a visible leadership role and have a clear, lasting impact on how members experience the organisation day to day. You will be accountable for the overall quality of the member journey, from initial onboarding through to ongoing support and retention. The focus is on creating a more responsive, insight-led approach that improves satisfaction, strengthens engagement and reduces attrition, while ensuring the operation remains efficient and scalable. Put simply, you will be responsible for making sure the experience lives up to the organisation's ambition. Key aspects of the role include: Leading and developing a multi-channel member support function with responsibility for service quality and performance Shaping and evolving the end-to-end member journey to better meet changing needs and expectations Using data and insight to identify trends, improve processes and inform decision-making Driving initiatives to improve engagement, satisfaction and long-term retention Acting as a visible advocate for the member voice across the organisation The position also involves building team capability and embedding a performance-focused, member-centric culture, while working closely with senior stakeholders to ensure member insight shapes priorities and decisions. It would suit someone experienced in leading customer or member-facing operations, comfortable across both strategy and delivery, with a track record of improving services and influencing at a senior level.
Jun 22, 2026
Head of Member Experience 12-16 month FTC (maternity cover) Up to £92,000 + 15% discretionary bonus An established, purpose-driven logistics organisation is seeking a senior leader to take ownership of its member experience and lead its next phase of development. This is a strategic role with broad scope, combining leadership of a multi-channel service function with responsibility for shaping how members engage with the organisation over time. The organisation offers a supportive and collaborative working environment, along with flexibility and a genuine commitment to continuous improvement. This is an opportunity to take on a visible leadership role and have a clear, lasting impact on how members experience the organisation day to day. You will be accountable for the overall quality of the member journey, from initial onboarding through to ongoing support and retention. The focus is on creating a more responsive, insight-led approach that improves satisfaction, strengthens engagement and reduces attrition, while ensuring the operation remains efficient and scalable. Put simply, you will be responsible for making sure the experience lives up to the organisation's ambition. Key aspects of the role include: Leading and developing a multi-channel member support function with responsibility for service quality and performance Shaping and evolving the end-to-end member journey to better meet changing needs and expectations Using data and insight to identify trends, improve processes and inform decision-making Driving initiatives to improve engagement, satisfaction and long-term retention Acting as a visible advocate for the member voice across the organisation The position also involves building team capability and embedding a performance-focused, member-centric culture, while working closely with senior stakeholders to ensure member insight shapes priorities and decisions. It would suit someone experienced in leading customer or member-facing operations, comfortable across both strategy and delivery, with a track record of improving services and influencing at a senior level.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Role Title: RedHat SME Location: Wokingham RG41 5BN | Hybrid 40% remote - 60% office Duration: 27/11/2026 (4 initial months) Day Rate: (£309) Clearance: SC Cleared Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
Jun 22, 2026
Contractor
Role Title: RedHat SME Location: Wokingham RG41 5BN | Hybrid 40% remote - 60% office Duration: 27/11/2026 (4 initial months) Day Rate: (£309) Clearance: SC Cleared Role Description: Knowledge, Experience & Technical Expertise Proven track record in the design, construction, and management of Red Hat Enterprise Linux versions 8, 9, and 10. Demonstrated success in the design and management of Red Hat Satellite and Ansible Automation Platform. Experienced in managing VMware solutions. Proven leadership in guiding a small team of Red Hat subject matter experts (SMEs). Strong understanding of network protocols and topologies. Extensive customer-facing experience in an IT service role. Methodical and positive approach to problem-solving. Proficient in working effectively both independently and as part of highly productive small to medium-sized teams in an ITIL/DevSecOps based support environment. Experience with business-critical Real Time systems, ensuring high levels of availability through proactive actions. Demonstrated accountability in seeing issues through to successful resolution. Skilled in producing technical reports and documentation for both technical and non-technical audiences. Strong communicator with excellent writing skills. Essential Experience: Over 10 years of experience in a production IT environment, managing enterprise IT infrastructure, hardware, hosting services, and network areas. Ability to write and review architectural design documents. Knowledge of industry trends and new technologies, with the ability to apply these trends to architectural needs.
Network Engineer £35,000 - £45,000 Sheffield We are looking for a Network Engineer to support the day-to-day operation, monitoring, and maintenance of our clients' networks. They are a multi-national organisation who are currently experiencing huge growth, they offer excellent upskilling and progression opportunities within the business. Key Responsibilities: Take ownership of day-to-day network operations - keeping core Routers, Switches, and Firewalls running smoothly while supporting new sites and upgrades. Support network automation initiatives using Python, Ansible, Terraform, or similar tools. Work closely with colleagues across engineering and support, sharing knowledge and contributing to a positive, collaborative team environment. Keep our standards high by maintaining clear documentation and following security, compliance, and operational best practices. What You Would Bring: A solid understanding of networking fundamentals, TCP/IP, and common protocols. Hands-on experience configuring and troubleshooting Routers, Switches, and Firewalls. Strong Linux knowledge and command-line experience. Experience delivering technical support in a customer-focused environment. Clear communication, strong problem-solving skills, and the ability to prioritise effectively. Benefits: Bonus Scheme Birthday day off Flexible Holiday scheme Hybrid working Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Jun 22, 2026
Full time
Network Engineer £35,000 - £45,000 Sheffield We are looking for a Network Engineer to support the day-to-day operation, monitoring, and maintenance of our clients' networks. They are a multi-national organisation who are currently experiencing huge growth, they offer excellent upskilling and progression opportunities within the business. Key Responsibilities: Take ownership of day-to-day network operations - keeping core Routers, Switches, and Firewalls running smoothly while supporting new sites and upgrades. Support network automation initiatives using Python, Ansible, Terraform, or similar tools. Work closely with colleagues across engineering and support, sharing knowledge and contributing to a positive, collaborative team environment. Keep our standards high by maintaining clear documentation and following security, compliance, and operational best practices. What You Would Bring: A solid understanding of networking fundamentals, TCP/IP, and common protocols. Hands-on experience configuring and troubleshooting Routers, Switches, and Firewalls. Strong Linux knowledge and command-line experience. Experience delivering technical support in a customer-focused environment. Clear communication, strong problem-solving skills, and the ability to prioritise effectively. Benefits: Bonus Scheme Birthday day off Flexible Holiday scheme Hybrid working Akkodis exists to connect the smartest people and brightest businesses to the opportunities they need to thrive. We're a Global leader in professional solutions for IT, Engineering and Life Sciences. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Join an award-winning independent publisher as a Customer Service Operator. This hands-on role offers the opportunity to work across everything from order processing and customer support to sales administration, helping ensure the smooth day-to-day running of a busy and creative publishing business. Customer Service OperatorTunbridge Wells, TN2 Full Time, Permanent (Part time considered) Competitive salary and benefits Please note: you must be authorised to work in the UK Our client is the largest specialist art and craft book publisher in the world. They are an award-winning, independent, friendly company, publishing an exciting range of titles on subjects ranging from patchwork to pottery and from watercolour to weaving. They supply books to a wide range of customers, from wholesalers to mail-order consumers. About the Role An opportunity has arisen for a dynamic Customer Services operator to join their team. The successful applicant will be a confident communicator with good attention to detail and a proactive attitude who is able to adapt and work in a varied and fast paced environment. This position will involve general customer service duties from processing orders to assisting sales reps. Responsibilities Reporting to the Customer Services Manager, you will be responsible for a wide range of administrative tasks including: Processing orders and raising invoices on our commercial system Ensuring efficient dispatch of orders Answering phone & email queries Processing sales data General data input and day to day administration Creating and maintaining spreadsheets Occasional Accounts duties Anything else required to ensure the smooth running of the department You'll liaise with teams across the business, including Marketing, Sales, Warehouse, Accounts and Production. The role is a full-time permanent position with a competitive salary per annum, but part time can be considered for the right candidate. Full training will be given, this role will be based full time in the client's Tunbridge Wells office. Benefits The company offers the following competitive benefits package: Competitive salary 24 days holiday, plus additional day awarded for every five years of service Profit share bonus Private health insurance Free lunch, tea and coffee provided Pension scheme Cycle to work scheme Free and easy parking Electric car charge point on site Walking distance to a mainline train station How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application. Other suitable skills and experience include Other suitable skills and experience includes project coordination, stakeholder engagement, operations management, team leadership, strategic planning, process improvement, client relationship management, budgeting and forecasting, compliance oversight, cross-functional collaboration.
Jun 22, 2026
Full time
Join an award-winning independent publisher as a Customer Service Operator. This hands-on role offers the opportunity to work across everything from order processing and customer support to sales administration, helping ensure the smooth day-to-day running of a busy and creative publishing business. Customer Service OperatorTunbridge Wells, TN2 Full Time, Permanent (Part time considered) Competitive salary and benefits Please note: you must be authorised to work in the UK Our client is the largest specialist art and craft book publisher in the world. They are an award-winning, independent, friendly company, publishing an exciting range of titles on subjects ranging from patchwork to pottery and from watercolour to weaving. They supply books to a wide range of customers, from wholesalers to mail-order consumers. About the Role An opportunity has arisen for a dynamic Customer Services operator to join their team. The successful applicant will be a confident communicator with good attention to detail and a proactive attitude who is able to adapt and work in a varied and fast paced environment. This position will involve general customer service duties from processing orders to assisting sales reps. Responsibilities Reporting to the Customer Services Manager, you will be responsible for a wide range of administrative tasks including: Processing orders and raising invoices on our commercial system Ensuring efficient dispatch of orders Answering phone & email queries Processing sales data General data input and day to day administration Creating and maintaining spreadsheets Occasional Accounts duties Anything else required to ensure the smooth running of the department You'll liaise with teams across the business, including Marketing, Sales, Warehouse, Accounts and Production. The role is a full-time permanent position with a competitive salary per annum, but part time can be considered for the right candidate. Full training will be given, this role will be based full time in the client's Tunbridge Wells office. Benefits The company offers the following competitive benefits package: Competitive salary 24 days holiday, plus additional day awarded for every five years of service Profit share bonus Private health insurance Free lunch, tea and coffee provided Pension scheme Cycle to work scheme Free and easy parking Electric car charge point on site Walking distance to a mainline train station How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You may be contacted directly by the Employer should our client wish to move forward with your application. Other suitable skills and experience include Other suitable skills and experience includes project coordination, stakeholder engagement, operations management, team leadership, strategic planning, process improvement, client relationship management, budgeting and forecasting, compliance oversight, cross-functional collaboration.
Assistant Manager Central London Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's commercial and visual element, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £34,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Central London?If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35957
Jun 22, 2026
Full time
Assistant Manager Central London Are you ready to step into the fast-paced world of fashion? We're on the hunt for an enthusiastic, driven Assistant Manager to join a fashion store where you can focus on service and amazing visuals. This is your chance to be part of a brand renowned for its style, quality, and exceptional customer experience. In this role, you'll take charge of the store's commercial and visual element, leading a passionate team to deliver world-class service, exceed sales targets, and create an unforgettable shopping experience. If you're a natural leader with a flair for fashion, this is the opportunity to make your mark in a thriving, high-energy environment. Lead a High-Performance Team: Motivate, inspire, and empower your team to deliver an outstanding customer journey. Drive Sales & Achieve Success: Smash targets, track KPIs, and implement strategies to ensure your store is always ahead of the curve. Influence the Customer Experience: From stock management to visual merchandising, you'll shape the shopping experience that keeps customers coming back. Career Growth: With endless opportunities for progression, this role is your launchpad to an exciting career in fashion retail. Key Responsibilities: Inspire & Lead: Foster a positive, vibrant, and high-energy atmosphere for both customers and staff. Boost Sales: Lead by example to hit and exceed sales targets while driving the overall store performance. Master Store Operations: Oversee everything from stock management to merchandising, ensuring every detail reflects the brand's luxury image. Champion Customer Service: Ensure your team delivers exceptional service at every touchpoint, creating loyal, happy customers. Analyze & Improve: Use data to stay on top of KPIs and sales performance, driving continuous improvements across the business. What We're Looking For: Retail Leadership Experience: Ideally from a fashion or accessories background, with a proven ability to manage teams and exceed targets. Sales-Driven & Results-Focused: You know how to drive performance, manage budgets, and hit financial goals. Passion for People: You're a natural leader who thrives in motivating and developing a team, with a focus on exceptional customer service. Ambitious & Energetic: You're eager to take your career to the next level and be part of a growing, dynamic brand. What We Offer: Competitive Salary: Up to £34,000 plus fantastic benefits. Career Development: Opportunities for growth and progression within a global, fashion-forward brand. A Fun & Inspiring Work Environment: Join a brand that values creativity, energy, and a passion for fashion. Ready to take the reins and lead a top-tier fashion team in one of the most iconic locations in Central London?If you're passionate, ambitious, and ready to make an impact, we want to hear from you! Apply Now with your updated CV and start your next exciting adventure in fashion retail! BH35957
Join Our Team as a Retail Store Manager! Location: Ashford Salary: Competitive What's In It for You? Below are some of the many benefits we provide here at EE Significant earning potential through commission, rewards, and incentives. 24/7 access to an online GP for you and your immediate family. Market-leading paid carer's leave. Equalized family leave with 18 weeks full pay and 8 weeks half pay. Huge discounts on EE & BT products, saving you hundreds of pounds annually. Support for your career development. Season Ticket Travel Loan. Volunteering days to give back to your community. Optional Private Healthcare and Dental coverage. At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. At EE, we're building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We're open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we'll help find a role that fits your life and your ambitions. Join us and be part of a team where you can truly make a difference! This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Jun 22, 2026
Full time
Join Our Team as a Retail Store Manager! Location: Ashford Salary: Competitive What's In It for You? Below are some of the many benefits we provide here at EE Significant earning potential through commission, rewards, and incentives. 24/7 access to an online GP for you and your immediate family. Market-leading paid carer's leave. Equalized family leave with 18 weeks full pay and 8 weeks half pay. Huge discounts on EE & BT products, saving you hundreds of pounds annually. Support for your career development. Season Ticket Travel Loan. Volunteering days to give back to your community. Optional Private Healthcare and Dental coverage. At EE, we believe technology should bring people together. Our stores are more than just places to buy gadgets - they're destinations where customers can explore, discover, and be inspired by the latest in tech. We're committed to creating a vibrant, welcoming environment where every visit feels like a special occasion. We are looking for a Retail Store Manager who can inspire and lead with passion in a large or high-profile store. If you have a history of guiding large teams to achieve outstanding commercial results, a self-driven and proactive mindset, and a talent for coaching and developing others, we would love to hear from you. Day to day, you'll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. You'll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster a high-performance culture focused on both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will be key, building loyalty among first-time visitors. At EE, we're building an inclusive workplace where everyone can succeed. We value different perspectives, skills and experiences, and welcome applications from all backgrounds. We're open to flexible working, including part-time hours, job shares, and other options, and provide emergency time off for dependants as well as generous maternity and paternity leave. Talk to us during the recruitment process and we'll help find a role that fits your life and your ambitions. Join us and be part of a team where you can truly make a difference! This is a regulated role and is subject to a bankruptcy check in addition to our regular pre-employment checks.
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
Jun 22, 2026
Full time
Housing Officer (North/West Yorkshire) Location: Yorkshire and the Humber Salary: £36,000 per annum Vacancy Type: Full time It matters. So they're bringing it closer to home. Their customers have told them they want them to better understand their needs at a local level, and to be more visible in the communities they serve. They've listened. That's why they're creating new roles, strengthening their local presence, and looking for people who want to be part of what comes next. This is a varied, hands on role where no two days are the same. You'll be a visible and trusted presence in your communities - supporting customers, managing tenancies proactively, and working closely with partners to help people sustain their homes and live well. They are looking for a Housing Officer to cover the following patch in the Yorkshire area: x1 Leeds, North Yorkshire & Wakefield What you'll be doing You'll take ownership of a defined patch, acting as the key point of contact for residents and ensuring services are responsive, compliant, and customer focused. Your responsibilities will include: Managing the full tenancy lifecycle, from sign up through to end of tenancy Handling tenancy changes, mutual exchanges, and investigations into tenancy breaches or fraud Supporting lettings and voids activity to minimise rent loss and turnaround times Carrying out estate inspections and addressing neighbourhood and environmental issues Managing low level anti social behaviour, neighbour disputes, and supporting more complex cases Identifying and responding to vulnerability, safeguarding, hoarding, and non access cases Completing person centred fire risk assessments and monitoring health and safety issues Investigating complaints and learning from outcomes to improve services Working in partnership with local authorities and external agencies to support customers effectively Throughout everything you do, you'll champion the organisation's Customer Promise - delivering services that are respectful, personalised, and trauma informed. What they're looking for You'll bring experience of housing management or a similar customer facing role, along with the confidence to manage complex and sensitive situations professionally. You'll also have: Experience of tenancy, estate management, lettings or neighbourhood services within social housing Knowledge of housing legislation, including safeguarding, ASB and welfare reform Strong communication and influencing skills, with the ability to work calmly under pressure A customer focused mindset, with a commitment to equality, inclusion and trauma informed practice Confidence using digital systems and data to manage cases and improve performance The ability to work independently, manage competing priorities, and make sound day to day decisions You'll also be comfortable working flexibly, including participating in an out of hours rota where required. Why join them? At the organisation, their customer promise is " We are proud to make things personal; if it matters to our customers, it matters to us." This role is at the heart of how they build trust with their customers. If you're someone who takes pride in getting things right, supporting others, and making a difference through everyday interactions, they'd love to hear from you. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover the organisation: The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. They reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please click apply.
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Jun 22, 2026
Full time
BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Shift Managers and you will be responsible for supporting the General and Assistant Managers to ensure that every shift is run to Five Guys standards and that every customer leaves the restaurant feeling better than when they arrived. Our Shift Managers are there to demonstrate leadership, coaching and direction to the team and bringing our values to life for their team and our customers. REWARDS An achievable bonus scheme worth up to 10% of annual salary An additional Secret Shopper bonus worth up to 2,000 Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 28 Days paid holiday Paid breaks Free burgers, fries and shakes while on shift Life assurance All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay. OTHER AWESOME PERKS Days out and social events Team competitions - Fry Cup and Olympics Five Guys Perks - employee discount program Access to wellbeing support and employee assistance programme (EAP) Development opportunities to grow a career with us! Enhanced Maternity & Paternity Leave Pension scheme AS A SHIFT MANAGER, YOU'LL BE RESPONSBILE FOR Our people - Leading from the front and being hands-on, working on the line and on the dining area Supporting the General Manager in the delivery of perfect burgers and fries while providing a above & beyond experience for your team and customers Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management WHAT YOU BRING TO THE TABLE Experience: Ideally, you have at least 1 year of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews Financial Responsibility: You understand the basics of running a profitable shift, managing crew breaks, minimising food waste, and deploying the team effectively during the rush Leadership Skills: You are a natural motivator who enjoys being hands-on. You lead by example and know how to get the best out of the Crew during a busy service Operational Excellence: You have a good working knowledge of Food Hygiene and Health & Safety standards and know how to enforce them on the line Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us Your next step would be an Assistant Manager Five Guys isn't just a job - it can be a career!
Liberty Recruitment Group are proud to be working with a fantastic not-for-profit organisation in the search for a Finance and Payroll Team Leader! Our client is a well-established organisation dedicated to supporting vulnerable individuals to secure a better future. They are seeking an experienced and passionate Finance & Payroll Team Leader to support and drive accurate and timely processing of all finance functions. Based in Fareham, paying up to £32,323. You will report into a supportive and highly experienced Finance Manager. If you re passionate about making a meaningful impact on the lives of vulnerable individuals, this is an opportunity not to be missed. What you ll do: Support the effective day-to-day operation of the finance function, ensuring financial processes are accurate, compliant, and efficient Oversee transactional finance activities and help maintain strong financial controls across the organisation Monitor income and expenditure processes, ensuring financial information is recorded accurately and in a timely manner Take responsibility for payroll-related activities and support the delivery of accurate employee remuneration Assist with month-end processes, reconciliations, and management reporting requirements Lead, support, and develop members of the finance team through regular guidance and performance management Provide training and support to colleagues on finance-related systems and processes where required Contribute to the ongoing development and improvement of financial procedures and internal systems Build positive relationships with internal and external stakeholders and provide a high level of customer service The ideal candidate: Part-qualified accountant or qualified through relevant experience Previous experience within a finance role with responsibility for supervising or managing staff Strong understanding of financial processes, controls, and transactional accounting Confident using finance systems and Microsoft Office packages, particularly Excel Excellent organisational skills with the ability to manage competing priorities Strong communication and interpersonal skills with the ability to build effective working relationships A proactive approach with the ability to identify and implement improvements A collaborative team player with strong leadership skills and a commitment to organisational values Company Benefits: 25 days annual leave + bank holidays, with the ability to buy more Enhanced pension scheme Private medical insurance Critical illness cover Dental cover Income protection Plus, so much more! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Jun 22, 2026
Full time
Liberty Recruitment Group are proud to be working with a fantastic not-for-profit organisation in the search for a Finance and Payroll Team Leader! Our client is a well-established organisation dedicated to supporting vulnerable individuals to secure a better future. They are seeking an experienced and passionate Finance & Payroll Team Leader to support and drive accurate and timely processing of all finance functions. Based in Fareham, paying up to £32,323. You will report into a supportive and highly experienced Finance Manager. If you re passionate about making a meaningful impact on the lives of vulnerable individuals, this is an opportunity not to be missed. What you ll do: Support the effective day-to-day operation of the finance function, ensuring financial processes are accurate, compliant, and efficient Oversee transactional finance activities and help maintain strong financial controls across the organisation Monitor income and expenditure processes, ensuring financial information is recorded accurately and in a timely manner Take responsibility for payroll-related activities and support the delivery of accurate employee remuneration Assist with month-end processes, reconciliations, and management reporting requirements Lead, support, and develop members of the finance team through regular guidance and performance management Provide training and support to colleagues on finance-related systems and processes where required Contribute to the ongoing development and improvement of financial procedures and internal systems Build positive relationships with internal and external stakeholders and provide a high level of customer service The ideal candidate: Part-qualified accountant or qualified through relevant experience Previous experience within a finance role with responsibility for supervising or managing staff Strong understanding of financial processes, controls, and transactional accounting Confident using finance systems and Microsoft Office packages, particularly Excel Excellent organisational skills with the ability to manage competing priorities Strong communication and interpersonal skills with the ability to build effective working relationships A proactive approach with the ability to identify and implement improvements A collaborative team player with strong leadership skills and a commitment to organisational values Company Benefits: 25 days annual leave + bank holidays, with the ability to buy more Enhanced pension scheme Private medical insurance Critical illness cover Dental cover Income protection Plus, so much more! If you have the skills and experience to match this role, we would love to hear from you! Please reach out to one of the team at Liberty Recruitment Group.
Location: Leeds/Bradford (Hybrid - 2-3 days per week onsite) Contract: 6 months The Role We are seeking an experienced AI Designer to assess, shape and design AI and Copilot solutions, acting as the critical bridge between business stakeholders and technical delivery teams. You will be responsible for identifying high-value AI opportunities, designing AI-enabled workflows and ensuring solutions are feasible, ethical, scalable and aligned with governance and operational requirements. This role combines business analysis, service design, AI solution design and stakeholder engagement within a large-scale enterprise environment. Key Responsibilities Assess and shape AI and Copilot use cases aligned to strategic business objectives. Analyse business processes, workflows and decision points to identify opportunities for AI-driven improvements. Design AI-enabled workflows, prompt patterns, user interactions and human-in-the-loop operating models. Evaluate solution feasibility, data readiness, technical constraints and operational impacts. Define value propositions, success criteria and measurable outcomes for AI initiatives. Support experimentation, prototyping and MVP definition alongside delivery teams. Map end-to-end business processes, data dependencies and governance requirements. Ensure responsible AI principles, including transparency, explainability and appropriate safeguards, are Embedded within designs. Facilitate workshops, stakeholder engagement sessions and requirements gathering activities. Produce design artefacts, reusable patterns and documentation to support scalable AI adoption. Essential Skills & Experience Proven experience delivering digital, data or AI initiatives within complex enterprise environments. Strong understanding of AI concepts including Large Language Models (LLMs), prompt engineering, automation and decision-support systems. Hands-on experience with Microsoft Copilot and AI technologies. Ability to translate business challenges into practical AI-enabled solutions and service designs. Experience designing end-to-end AI workflows, prompts, guardrails and human oversight models. Strong process mapping, business analysis and user journey design skills. Experience assessing data quality, readiness and suitability for AI use cases. Experience facilitating workshops, stakeholder interviews and co-design sessions. Excellent communication and stakeholder management skills, including engagement with senior leadership. Strong understanding of responsible AI principles, risk management and governance frameworks. Mandatory Microsoft Experience Candidates must demonstrate strong hands-on experience across the Microsoft ecosystem, including: Copilot Studio Power Apps Dataverse Microsoft Fabric Azure Foundry environments Building and integrating AI agents API integration and enterprise platform connectivity Desirable Experience Financial Services experience or experience working within other regulated industries. Knowledge of regulatory, compliance and governance requirements relating to AI solutions. Service Design, User Experience (UX) or Customer Journey Mapping expertise. Microsoft Azure AI Fundamentals certification or equivalent experience. Understanding of AI ethics, fairness, transparency and accountability principle
Jun 22, 2026
Contractor
Location: Leeds/Bradford (Hybrid - 2-3 days per week onsite) Contract: 6 months The Role We are seeking an experienced AI Designer to assess, shape and design AI and Copilot solutions, acting as the critical bridge between business stakeholders and technical delivery teams. You will be responsible for identifying high-value AI opportunities, designing AI-enabled workflows and ensuring solutions are feasible, ethical, scalable and aligned with governance and operational requirements. This role combines business analysis, service design, AI solution design and stakeholder engagement within a large-scale enterprise environment. Key Responsibilities Assess and shape AI and Copilot use cases aligned to strategic business objectives. Analyse business processes, workflows and decision points to identify opportunities for AI-driven improvements. Design AI-enabled workflows, prompt patterns, user interactions and human-in-the-loop operating models. Evaluate solution feasibility, data readiness, technical constraints and operational impacts. Define value propositions, success criteria and measurable outcomes for AI initiatives. Support experimentation, prototyping and MVP definition alongside delivery teams. Map end-to-end business processes, data dependencies and governance requirements. Ensure responsible AI principles, including transparency, explainability and appropriate safeguards, are Embedded within designs. Facilitate workshops, stakeholder engagement sessions and requirements gathering activities. Produce design artefacts, reusable patterns and documentation to support scalable AI adoption. Essential Skills & Experience Proven experience delivering digital, data or AI initiatives within complex enterprise environments. Strong understanding of AI concepts including Large Language Models (LLMs), prompt engineering, automation and decision-support systems. Hands-on experience with Microsoft Copilot and AI technologies. Ability to translate business challenges into practical AI-enabled solutions and service designs. Experience designing end-to-end AI workflows, prompts, guardrails and human oversight models. Strong process mapping, business analysis and user journey design skills. Experience assessing data quality, readiness and suitability for AI use cases. Experience facilitating workshops, stakeholder interviews and co-design sessions. Excellent communication and stakeholder management skills, including engagement with senior leadership. Strong understanding of responsible AI principles, risk management and governance frameworks. Mandatory Microsoft Experience Candidates must demonstrate strong hands-on experience across the Microsoft ecosystem, including: Copilot Studio Power Apps Dataverse Microsoft Fabric Azure Foundry environments Building and integrating AI agents API integration and enterprise platform connectivity Desirable Experience Financial Services experience or experience working within other regulated industries. Knowledge of regulatory, compliance and governance requirements relating to AI solutions. Service Design, User Experience (UX) or Customer Journey Mapping expertise. Microsoft Azure AI Fundamentals certification or equivalent experience. Understanding of AI ethics, fairness, transparency and accountability principle
IT Service Desk Team Leader An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function. This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door . Key Responsibilities Lead and develop a team of ~10-15 Service Desk Analysts in a 24×7 environment Oversee day-to-day Service Desk operations (incidents & service requests) Ensure delivery against SLAs, KPIs, and customer satisfaction targets Act as escalation point for major incidents and operational issues Manage rota planning to maintain continuous support coverage Drive improvements such as first-time fix and shift-left initiatives Monitor and improve key metrics (SLA, FTF, ASA, CSAT) Maintain high standards in ticket quality, documentation, and knowledge management Collaborate with wider IT teams (2nd line, technical operations, service management) Support major incident processes and service improvement initiatives Promote ITIL best practice (Incident, Problem, Change, Request) Experience Required Proven experience in a Service Desk Team Leader/Supervisor/Senior Analysts Strong experience managing or mentoring Service Desk teams Track record delivering against key Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (eg ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with strong awareness of business impact Confident leader able to motivate and develop teams Calm and decisive under pressure, especially during major incidents Strong communication skills across technical and non-technical audiences Collaborative, proactive, and solution-oriented approach Focus on continuous improvement and service excellence High attention to detail and accountability for outcomes Resilient and adaptable in fast-paced, always-on environments
Jun 22, 2026
Full time
IT Service Desk Team Leader An organisation is seeking an experienced IT Service Desk Team Leader to oversee a high-performing support function. This role is focused on driving service performance, improving first-time resolution, and ensuring a reliable, customer-focused IT front door . Key Responsibilities Lead and develop a team of ~10-15 Service Desk Analysts in a 24×7 environment Oversee day-to-day Service Desk operations (incidents & service requests) Ensure delivery against SLAs, KPIs, and customer satisfaction targets Act as escalation point for major incidents and operational issues Manage rota planning to maintain continuous support coverage Drive improvements such as first-time fix and shift-left initiatives Monitor and improve key metrics (SLA, FTF, ASA, CSAT) Maintain high standards in ticket quality, documentation, and knowledge management Collaborate with wider IT teams (2nd line, technical operations, service management) Support major incident processes and service improvement initiatives Promote ITIL best practice (Incident, Problem, Change, Request) Experience Required Proven experience in a Service Desk Team Leader/Supervisor/Senior Analysts Strong experience managing or mentoring Service Desk teams Track record delivering against key Service Desk KPIs Experience within ITIL-based service environments Strong incident & escalation management experience, including major incidents Hands-on use of ITSM tools (eg ServiceNow or similar) Experience driving service improvements (shift-left, knowledge management, process optimisation) Experience supporting multi-site or enterprise environments Key Attributes Customer-first mindset with strong awareness of business impact Confident leader able to motivate and develop teams Calm and decisive under pressure, especially during major incidents Strong communication skills across technical and non-technical audiences Collaborative, proactive, and solution-oriented approach Focus on continuous improvement and service excellence High attention to detail and accountability for outcomes Resilient and adaptable in fast-paced, always-on environments
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Jun 22, 2026
Full time
Overview Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of technology,working aspart of the Aviva family? Responsibilities TheRole: Solus MET Technicians are pivotal in our customers story, working in partnership with repair consultants and production team to get the best outcome. Reporting directly to the site Production Lead, it is our Solus MET's that remove and assess any additional damageandrefit to our high standards safeguarding customer satisfaction. Qualifications Desirable qualifications and experience: Working knowledge and experience of vehicle mechanical and suspension repairs ATA MET accreditation LCV experience Relevant mechanical and suspension qualifications Steering Geometry alignment and adjustment Glazing Air Conditioning system evacuation and recharge Working with Plastic repairs Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Role Purpose This is a senior customer-facing role responsible for owning the low-level customer solution. The position provides technical leadership and support to a virtual team of highly skilled professionals and is accountable for the detailed customer design, development, delivery, and testing of complex WAN solutions. The role is engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensures detailed solution compliance throughout delivery. Ownership continues until the solution is accepted into operation by the customer services organization and the warranty support period has expired. Key Accountabilities Provide technical accountability and leadership for the virtual team responsible for the detailed design, development, delivery, and testing of complex customer solutions. Work alongside the Project Manager to provide assurance and governance for technical solution components. Conduct low-level discovery of existing solution components and manage the transition from the current to the proposed solution. Review, sign off, and accept pre-sales High-Level Designs (HLDs) and Statements of Requirements on behalf of the Solution Integration team. Own the Solution Integration Statement of Work, translating high-level designs and requirements into detailed technical deliverables. Identify risks, assumptions, issues, and dependencies for inclusion in the programme risk register. Own and manage technical risks and issues throughout solution delivery. Operate Solution Integration governance processes and ensure accountability across internal and external technical teams. Core Competencies, Knowledge & Experience Strong technical planning skills across customer, internal, and third-party technical teams. Ability to build effective and influential relationships with technical, service, and delivery teams. Experience managing internal and external technical teams. Significant experience within the fixed product market and a deep understanding of complex WAN and LAN customer solutions. Proven track record of delivering large-scale, complex IT/Telco customer solutions. Demonstrable leadership and organizational skills. Excellent written and verbal communication skills. Technical Skills & Qualifications CCNA CCNP Enterprise In-depth knowledge of IP Networking Knowledge of WAN network elements and products, including 3G/4G and satellite technologies Knowledge of Firewall solutions and platforms Proficiency in Microsoft Office products, particularly Excel Key Performance Indicators (KPIs) Delivery in line with the Statement of Work Quality of solution delivery Customer satisfaction
Jun 22, 2026
Contractor
Role Purpose This is a senior customer-facing role responsible for owning the low-level customer solution. The position provides technical leadership and support to a virtual team of highly skilled professionals and is accountable for the detailed customer design, development, delivery, and testing of complex WAN solutions. The role is engaged during the latter stages of the pre-sales cycle to provide technical assurance on complex solution viability and then ensures detailed solution compliance throughout delivery. Ownership continues until the solution is accepted into operation by the customer services organization and the warranty support period has expired. Key Accountabilities Provide technical accountability and leadership for the virtual team responsible for the detailed design, development, delivery, and testing of complex customer solutions. Work alongside the Project Manager to provide assurance and governance for technical solution components. Conduct low-level discovery of existing solution components and manage the transition from the current to the proposed solution. Review, sign off, and accept pre-sales High-Level Designs (HLDs) and Statements of Requirements on behalf of the Solution Integration team. Own the Solution Integration Statement of Work, translating high-level designs and requirements into detailed technical deliverables. Identify risks, assumptions, issues, and dependencies for inclusion in the programme risk register. Own and manage technical risks and issues throughout solution delivery. Operate Solution Integration governance processes and ensure accountability across internal and external technical teams. Core Competencies, Knowledge & Experience Strong technical planning skills across customer, internal, and third-party technical teams. Ability to build effective and influential relationships with technical, service, and delivery teams. Experience managing internal and external technical teams. Significant experience within the fixed product market and a deep understanding of complex WAN and LAN customer solutions. Proven track record of delivering large-scale, complex IT/Telco customer solutions. Demonstrable leadership and organizational skills. Excellent written and verbal communication skills. Technical Skills & Qualifications CCNA CCNP Enterprise In-depth knowledge of IP Networking Knowledge of WAN network elements and products, including 3G/4G and satellite technologies Knowledge of Firewall solutions and platforms Proficiency in Microsoft Office products, particularly Excel Key Performance Indicators (KPIs) Delivery in line with the Statement of Work Quality of solution delivery Customer satisfaction
