Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
Jun 16, 2026
Full time
Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company , reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Ensure solutions are secure, scalable, supportable, and commercially viable Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Support Sales and Account Management teams with tenders, bids, workshops, presentations, and technical discussions Translate customer requirements into deliverable technical solutions Assist with technical quotations and bill of materials Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off. Why apply? Senior education-focused technology consultancy role Hybrid working, with 2 to 3 days per week from home Opportunity to work with schools, academies, and Multi-Academy Trusts across the UK Broad role covering solution design, consultancy, pre-sales, and delivery oversight Excellent progression opportunities within a growing UK technology group MFK Recruitment has placed 46 IT professionals across the group in the past six years, with 31 still with the business
Senior Project Manager Industrial & Commercial Infrastructure Job Summary Responsible for the overall operational and commercial performance of industrial and commercial infrastructure projects. Key objectives include maintaining exemplary health and safety standards, delivering projects on programme, achieving high-quality outcomes, and ensuring commercial profitability. Work collaboratively with design teams, planning teams, site personnel, subcontractors, and other stakeholders to support the successful delivery of projects from inception through to completion. Principal Responsibilities Health & Safety Promote a strong health and safety culture across all projects and operational activities. Ensure all sites are maintained in a safe and secure condition with appropriate controls in place. Ensure Risk Assessments, Method Statements, and Construction Design & Management (CDM) documentation are prepared, communicated, and adhered to. Conduct regular audits, inspections, and site reviews, implementing corrective actions where required. Deliver regular toolbox talks and safety briefings. Investigate incidents, near misses, and utility strikes, identifying root causes and implementing preventative measures. Promote proactive hazard identification and reporting. Ensure all plant, machinery, and equipment are maintained, secured, and operated safely. Client & Stakeholder Management Deliver a high standard of customer service throughout the project lifecycle. Lead regular progress and programme meetings with clients and stakeholders. Manage client expectations through effective communication and proactive programme management. Coordinate future workload planning to ensure resources are allocated efficiently. Ensure project delivery aligns with client requirements, timescales, and quality expectations. Leadership & Team Management Lead, support, and develop project management and site delivery teams. Monitor workforce performance, attendance, and productivity. Conduct employee appraisals and performance reviews. Foster a positive, fair, and professional working environment. Support operational, design, planning, and commercial teams to achieve project objectives. Quality & Operational Excellence Ensure all projects are delivered to specification and in accordance with quality standards. Oversee the preparation and maintenance of accurate as-built records and project documentation. Support recruitment and workforce planning activities to maintain operational capability. Ensure project forecasts, resource plans, and work schedules remain current and accurate. Monitor project performance and implement improvement measures where required. Coordinate training and competency development requirements for project teams. Maintain accurate records of deliveries, materials, and project documentation. Ensure adherence to company procedures, standards, and governance requirements. Commercial Management Maintain oversight of project profitability and commercial performance. Work closely with commercial teams to monitor costs, forecasts, and project outcomes. Ensure resources are utilised efficiently to maximise project margins. Identify opportunities for operational and commercial improvement throughout project delivery. Sustainability & Efficiency Promote efficient project delivery through effective planning and resource management. Minimise unnecessary site visits and operational waste. Encourage the recycling and reuse of materials wherever practical. Support sustainable construction practices and environmentally responsible project delivery. Person Specification Qualifications & Experience SMSTS (Site Management Safety Training Scheme). First Aid qualification. NEBOSH General Certificate (or equivalent health and safety qualification). HNC, HND, Degree, or equivalent qualification in Construction Management or a related discipline. Minimum 5 years' experience in a senior site management, project management, or contracts management role. Full UK driving licence. Skills & Knowledge Strong understanding of construction and infrastructure project delivery. Knowledge of CDM Regulations and construction health and safety requirements. Proficient in Microsoft Office and project management systems. Strong leadership, planning, organisational, and resource management skills. Ability to interpret technical drawings and project specifications. Commercially aware with experience managing project budgets and profitability. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Results-driven with a commitment to quality and customer satisfaction. Personal Attributes Strong commitment to health, safety, and environmental standards. Excellent communication and interpersonal skills. Flexible and adaptable approach to work. Commercially minded with a focus on business success. Professional, diplomatic, and team-oriented. Honest, reliable, and trustworthy. Committed to continuous improvement and innovation. Customer-focused and motivated by achieving successful outcomes. Professional and presentable at all times.
Jun 16, 2026
Full time
Senior Project Manager Industrial & Commercial Infrastructure Job Summary Responsible for the overall operational and commercial performance of industrial and commercial infrastructure projects. Key objectives include maintaining exemplary health and safety standards, delivering projects on programme, achieving high-quality outcomes, and ensuring commercial profitability. Work collaboratively with design teams, planning teams, site personnel, subcontractors, and other stakeholders to support the successful delivery of projects from inception through to completion. Principal Responsibilities Health & Safety Promote a strong health and safety culture across all projects and operational activities. Ensure all sites are maintained in a safe and secure condition with appropriate controls in place. Ensure Risk Assessments, Method Statements, and Construction Design & Management (CDM) documentation are prepared, communicated, and adhered to. Conduct regular audits, inspections, and site reviews, implementing corrective actions where required. Deliver regular toolbox talks and safety briefings. Investigate incidents, near misses, and utility strikes, identifying root causes and implementing preventative measures. Promote proactive hazard identification and reporting. Ensure all plant, machinery, and equipment are maintained, secured, and operated safely. Client & Stakeholder Management Deliver a high standard of customer service throughout the project lifecycle. Lead regular progress and programme meetings with clients and stakeholders. Manage client expectations through effective communication and proactive programme management. Coordinate future workload planning to ensure resources are allocated efficiently. Ensure project delivery aligns with client requirements, timescales, and quality expectations. Leadership & Team Management Lead, support, and develop project management and site delivery teams. Monitor workforce performance, attendance, and productivity. Conduct employee appraisals and performance reviews. Foster a positive, fair, and professional working environment. Support operational, design, planning, and commercial teams to achieve project objectives. Quality & Operational Excellence Ensure all projects are delivered to specification and in accordance with quality standards. Oversee the preparation and maintenance of accurate as-built records and project documentation. Support recruitment and workforce planning activities to maintain operational capability. Ensure project forecasts, resource plans, and work schedules remain current and accurate. Monitor project performance and implement improvement measures where required. Coordinate training and competency development requirements for project teams. Maintain accurate records of deliveries, materials, and project documentation. Ensure adherence to company procedures, standards, and governance requirements. Commercial Management Maintain oversight of project profitability and commercial performance. Work closely with commercial teams to monitor costs, forecasts, and project outcomes. Ensure resources are utilised efficiently to maximise project margins. Identify opportunities for operational and commercial improvement throughout project delivery. Sustainability & Efficiency Promote efficient project delivery through effective planning and resource management. Minimise unnecessary site visits and operational waste. Encourage the recycling and reuse of materials wherever practical. Support sustainable construction practices and environmentally responsible project delivery. Person Specification Qualifications & Experience SMSTS (Site Management Safety Training Scheme). First Aid qualification. NEBOSH General Certificate (or equivalent health and safety qualification). HNC, HND, Degree, or equivalent qualification in Construction Management or a related discipline. Minimum 5 years' experience in a senior site management, project management, or contracts management role. Full UK driving licence. Skills & Knowledge Strong understanding of construction and infrastructure project delivery. Knowledge of CDM Regulations and construction health and safety requirements. Proficient in Microsoft Office and project management systems. Strong leadership, planning, organisational, and resource management skills. Ability to interpret technical drawings and project specifications. Commercially aware with experience managing project budgets and profitability. Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Results-driven with a commitment to quality and customer satisfaction. Personal Attributes Strong commitment to health, safety, and environmental standards. Excellent communication and interpersonal skills. Flexible and adaptable approach to work. Commercially minded with a focus on business success. Professional, diplomatic, and team-oriented. Honest, reliable, and trustworthy. Committed to continuous improvement and innovation. Customer-focused and motivated by achieving successful outcomes. Professional and presentable at all times.
Technical Services Manager - Food Manufacturing 9-12 Months Maternity Cover 55,000 - 60,000 Wrexham Are you an experienced technical leader in the Food Manufacturing sector, looking for an opportunity to leave your mark on a large business in a group-wide role where you can impact standards, compliance and continuous improvement across multiple sites? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint in the UK. They operate several modern production facilities and have benefited from significant investment in recent years. In this systems-focused role you'll hold national responsibility for technical services, ensuring high standards of food safety, quality, and compliance are maintained at all times. You'll support and guide site teams, lead initiatives that strengthen technical performance and support continuous improvement projects. The ideal candidate will come from a strong Technical leadership background in the Food Manufacturing sector, possessing experience operating at the senior or group level. They will also need to be confident with Technical and Quality Management systems, capable of implementing and improving them where necessary. This is a fantastic opportunity for a senior technical professional looking to take on a group-level role with real influence across multiple high-volume sites. Day-to-day of the role: Leading and developing technical services strategy to ensure consistent standards across all sites Providing guidance and support to site technical teams on food safety, quality, and compliance matters Ensuring alignment with regulatory, customer, and audit requirements across the group Supporting continuous improvement initiatives to enhance quality systems, processes, and performance Acting as a key point of contact for escalations, supporting sites in resolving complex technical challenges The ideal person will have: Demonstrable experience in a senior or group-wide Technical position in the Food Manufacturing sector In-depth knowledge of Food Safety & Microbiological standards, legislation and audit frameworks Preferably educated to Degree level in a relevant subject such as Food Science, Food Safety etc Relevant qualifications such as HACCP & Food Safety Level 3 Previous experience in a Chilled Manufacturing environment is highly advantageous If you are interested in this position, click apply or contact Stuart Goble at Reed. Technical Services Manager, Technical Manager, Compliance Manager, Quality Manager, Technical Services Manager, Food Manufacturing, FMCG, Food, Beverages, Manufacturing, Ready Meal, Ready Meals, Ambient, Chilled, Meat, Dairy, Bakery, Wrexham, Cheshire, North Wales, Deeside, Flint, Chester
Jun 16, 2026
Contractor
Technical Services Manager - Food Manufacturing 9-12 Months Maternity Cover 55,000 - 60,000 Wrexham Are you an experienced technical leader in the Food Manufacturing sector, looking for an opportunity to leave your mark on a large business in a group-wide role where you can impact standards, compliance and continuous improvement across multiple sites? This leading Food Manufacturer specialises in ready meal solutions for big supermarkets & foodservice providers, having over 100 years of history and a strong footprint in the UK. They operate several modern production facilities and have benefited from significant investment in recent years. In this systems-focused role you'll hold national responsibility for technical services, ensuring high standards of food safety, quality, and compliance are maintained at all times. You'll support and guide site teams, lead initiatives that strengthen technical performance and support continuous improvement projects. The ideal candidate will come from a strong Technical leadership background in the Food Manufacturing sector, possessing experience operating at the senior or group level. They will also need to be confident with Technical and Quality Management systems, capable of implementing and improving them where necessary. This is a fantastic opportunity for a senior technical professional looking to take on a group-level role with real influence across multiple high-volume sites. Day-to-day of the role: Leading and developing technical services strategy to ensure consistent standards across all sites Providing guidance and support to site technical teams on food safety, quality, and compliance matters Ensuring alignment with regulatory, customer, and audit requirements across the group Supporting continuous improvement initiatives to enhance quality systems, processes, and performance Acting as a key point of contact for escalations, supporting sites in resolving complex technical challenges The ideal person will have: Demonstrable experience in a senior or group-wide Technical position in the Food Manufacturing sector In-depth knowledge of Food Safety & Microbiological standards, legislation and audit frameworks Preferably educated to Degree level in a relevant subject such as Food Science, Food Safety etc Relevant qualifications such as HACCP & Food Safety Level 3 Previous experience in a Chilled Manufacturing environment is highly advantageous If you are interested in this position, click apply or contact Stuart Goble at Reed. Technical Services Manager, Technical Manager, Compliance Manager, Quality Manager, Technical Services Manager, Food Manufacturing, FMCG, Food, Beverages, Manufacturing, Ready Meal, Ready Meals, Ambient, Chilled, Meat, Dairy, Bakery, Wrexham, Cheshire, North Wales, Deeside, Flint, Chester
Do you enjoy solving technical problems but also thrive when working directly with customers? We're working with an established software company whose platform is used by major enterprise organisations across the UK and internationally. They're looking for a Client Success Manager to join their growing team, helping customers get the most value from a highly configurable SaaS platform. This isn't a traditional Customer Success role focused on sales targets and upselling. Instead, you'll act as a trusted adviser, technical problem-solver and relationship manager, supporting customers throughout their journey and helping them maximise their use of the software. What you'll be doing: Managing a portfolio of enterprise customers. Leading regular customer review and support meetings. Technically troubleshooting software and configuration issues. Delivering customer training and guidance. Working closely with technical teams to resolve complex problems. Building strong relationships with stakeholders from end users through to senior leadership teams. Identifying opportunities to improve customer outcomes and platform adoption. You'll need to have: Strong communication skills. Excellent problem-solving ability. A technical mindset and willingness to learn new technologies. The confidence to work directly with customers. Experience supporting software, SaaS or technology products. Experience with Python, SQL, HTML, configuration tools or scripting technologies would be beneficial but isn't essential.The role is fully remote, offers a top end salary of £37k with benefits like 26 days plus bank holidays and private medical care. NB The successful candidate must be based in the UK and have permanent residency in the form of British Citizenship/ILR/Settled Status. If this sounds like your next role, please apply as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Jun 16, 2026
Full time
Do you enjoy solving technical problems but also thrive when working directly with customers? We're working with an established software company whose platform is used by major enterprise organisations across the UK and internationally. They're looking for a Client Success Manager to join their growing team, helping customers get the most value from a highly configurable SaaS platform. This isn't a traditional Customer Success role focused on sales targets and upselling. Instead, you'll act as a trusted adviser, technical problem-solver and relationship manager, supporting customers throughout their journey and helping them maximise their use of the software. What you'll be doing: Managing a portfolio of enterprise customers. Leading regular customer review and support meetings. Technically troubleshooting software and configuration issues. Delivering customer training and guidance. Working closely with technical teams to resolve complex problems. Building strong relationships with stakeholders from end users through to senior leadership teams. Identifying opportunities to improve customer outcomes and platform adoption. You'll need to have: Strong communication skills. Excellent problem-solving ability. A technical mindset and willingness to learn new technologies. The confidence to work directly with customers. Experience supporting software, SaaS or technology products. Experience with Python, SQL, HTML, configuration tools or scripting technologies would be beneficial but isn't essential.The role is fully remote, offers a top end salary of £37k with benefits like 26 days plus bank holidays and private medical care. NB The successful candidate must be based in the UK and have permanent residency in the form of British Citizenship/ILR/Settled Status. If this sounds like your next role, please apply as we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Jun 16, 2026
Full time
Key Accounts Director Location: Home-based with UK travel Salary: Package of £100k+ (including base salary, commission, and car allowance) Contract Type: Full Time, Permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why Do We Want You Mercia Group (part of Wilmington plc) are looking for someone who knows how to build strong, lasting commercial relationships - and how to turn those relationships into meaningful, long term revenue. You'll likely come from an accountancy or professional services background, or have significant experience selling into regulated sectors such as legal services, education or financial services. Either way, you're experienced in handling complex conversations and applying sound commercial judgement in environments where credibility matters. You take a considered, consultative approach to sales. You invest time in understanding your clients, use insight to surface real challenges, and shape tailored, value-led propositions in response. This is predominantly a key account role, with most of your focus on managing, retaining and growing existing relationships, alongside a meaningful expectation to actively identify, develop, and convert new business opportunities. We re looking for someone who can demonstrate success in both growing existing accounts and consistently winning new business, with a strong focus on building a sustainable pipeline. If you're looking to take ownership of a high-value client portfolio and play a strategic role in Mercia s continued growth - combining account management excellence with proven new business capability - we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington Plc s career site. At Wilmington Plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Main Purpose of the Role: In this role, you ll take ownership of a portfolio of Mercia s largest and most strategically important clients and partners. This includes leading accountancy firms, heads of groups and networks, as well as key industry partners such as software providers, training organisations and professional education bodies. You ll be responsible for maintaining and growing these relationships, taking a proactive approach to account management, spotting opportunities for expansion and ensuring long term client retention. You ll work closely with the Senior Leadership Team, alongside colleagues in sales and marketing, to support existing partnerships and develop new ones that align with Mercia s wider growth plans. Staying close to clients businesses, you'll provide insights, anticipate needs, and remain informed about changes in the accountancy industry to understand their impact on your portfolio. Key Tasks and Responsibilities: • Drive the growth and retention of revenue across your portfolio. • Develop and leverage commercial and strategic partnerships to contribute to Mercia's wider growth strategy. • Work closely with a designated Client Success Manager to ensure world-class service for strategic clients and partners. • Build and maintain strategic B2B partnerships; demonstrate solution-selling expertise in regulated industries (accountancy, legal services, or education). • Manage your time and workload efficiently to meet activity targets. • Line manage and support a small team of Key Account Managers. • Prioritise activity across your portfolio to maximise the potential and long-term value of each account. • Negotiate commercially with clients, partners, and procurement teams to achieve mutually beneficial outcomes, consulting legal teams as necessary. • Build and maintain a pipeline of opportunities that grows year on year. • Collaborate with the product division on new solutions, pricing, and go-to-market materials. • Support the wider sales team in commercial negotiations, proposals, and client contracting. • Accurately capture and record client and partner interactions in Salesforce and other systems. • Convert proposals into successful deals and track performance metrics (conversion rates, pipeline growth, revenue retention/win). • Log client feedback, requests, and insights with the Product Department. What s the Best Thing About This Role You will be at the heart of Mercia s strategic growth, shaping partnerships with some of the biggest names in the accountancy profession while leading a small team and influencing the wider sales strategy. What s the Most Challenging Thing About This Role Managing a high-value portfolio with multiple stakeholders and complex negotiations requires commercial agility, proactive problem-solving, and the ability to balance long-term strategy with day-to-day operational demands. What We re Looking For To be successful in this role, you must: • Proven experience selling solutions within a regulated environment, such as accountancy, professional education or training. • Demonstrable experience managing a portfolio of high value key accounts - typically up to 30 clients - with a clear focus on retention, growth and long term value. • Experience operating at senior leadership level, with the confidence to engage credibly with SLT, board level stakeholders and executive decision makers, both internally and externally. • Previous experience in line managing and coaching a Key Accounts or senior sales team. • A strong understanding of how to stay close to the commercial realities of the business, spotting opportunities for strategic partnerships and longer term growth. • A positive, thoughtful and disciplined approach to sales, focused on understanding client needs and solving problems rather than transactional selling. • A collaborative mindset and a willingness to share insight, best practice and experience with colleagues across the sales function. • Flexibility to travel across the UK to meet clients and partners, with occasional travel further afield, and the ability to attend regular internal meetings in Leicester and London. To be successful in this role, it would be great if you have: • Previous sales experience in the accountancy industry. We know it s not a skill, but the successful candidate must have permission to work in the role s location by the start of their employment. About us Mercia Group, part of Wilmington plc, a leading provider of information, education, and networking services. At Mercia, we support accountancy firms across the UK with high-quality training, content, and resources. By joining our team, you ll be part of a forward-thinking business that values curiosity, collaboration, and continuous growth. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Head of Service - Repairs & Maintenance Location: Dagenham (Hybrid Working) Salary: 65,000 + benefits The Opportunity We're recruiting for a Head of Service to lead a critical repairs and maintenance function within a growing and forward-thinking organisation. This is a senior leadership role where you'll take ownership of operational delivery across repairs, planned maintenance, voids, disrepair, and compliance, ensuring services are safe, efficient, and customer-focused. If you're passionate about driving operational excellence, leading high-performing teams, and improving service outcomes, this is a fantastic opportunity to make a measurable impact. Key Responsibilities Operational Leadership Lead the delivery of responsive repairs, planned maintenance, voids, disrepair and compliance services Ensure services are delivered efficiently, safely and in line with regulatory standards Monitor KPIs and drive continuous improvement across all service areas Oversee resource planning to ensure effective service delivery People Leadership & Culture Lead, develop and inspire multi-disciplinary operational teams Drive a high-performance, inclusive and accountable culture Lead workforce planning including recruitment, development and succession planning Stakeholder Management Build strong relationships with clients, contractors and internal teams Act as a senior point of contact for operational service delivery Ensure customer issues are resolved effectively with a focus on continuous improvement Commercial & Financial Oversight Manage operational budgets and ensure value for money and cost control Support business growth and service improvement initiatives Compliance & Risk Ensure full compliance with health & safety, statutory and regulatory requirements Manage risk and implement strong quality assurance processes About You We're looking for a strong operational leader with: Proven experience in repairs, maintenance, housing, or facilities management A track record of leading large operational teams in complex service environments Strong understanding of property compliance, H&S, and service delivery standards Experience managing budgets, performance, and KPIs Excellent stakeholder engagement and communication skills A continuous improvement mindset with the ability to drive change and performance Experience within social housing, local authority or property maintenance sectors is highly desirable. What's on Offer Salary of 65,000 with excellent benefit package Hybrid working (Dagenham-based with flexibility) Opportunity to lead a high-impact, essential service Work within a collaborative, values-driven environment Apply Now If you're ready to step into a senior leadership role where you can shape service delivery, lead teams, and drive real improvement, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jun 16, 2026
Full time
Head of Service - Repairs & Maintenance Location: Dagenham (Hybrid Working) Salary: 65,000 + benefits The Opportunity We're recruiting for a Head of Service to lead a critical repairs and maintenance function within a growing and forward-thinking organisation. This is a senior leadership role where you'll take ownership of operational delivery across repairs, planned maintenance, voids, disrepair, and compliance, ensuring services are safe, efficient, and customer-focused. If you're passionate about driving operational excellence, leading high-performing teams, and improving service outcomes, this is a fantastic opportunity to make a measurable impact. Key Responsibilities Operational Leadership Lead the delivery of responsive repairs, planned maintenance, voids, disrepair and compliance services Ensure services are delivered efficiently, safely and in line with regulatory standards Monitor KPIs and drive continuous improvement across all service areas Oversee resource planning to ensure effective service delivery People Leadership & Culture Lead, develop and inspire multi-disciplinary operational teams Drive a high-performance, inclusive and accountable culture Lead workforce planning including recruitment, development and succession planning Stakeholder Management Build strong relationships with clients, contractors and internal teams Act as a senior point of contact for operational service delivery Ensure customer issues are resolved effectively with a focus on continuous improvement Commercial & Financial Oversight Manage operational budgets and ensure value for money and cost control Support business growth and service improvement initiatives Compliance & Risk Ensure full compliance with health & safety, statutory and regulatory requirements Manage risk and implement strong quality assurance processes About You We're looking for a strong operational leader with: Proven experience in repairs, maintenance, housing, or facilities management A track record of leading large operational teams in complex service environments Strong understanding of property compliance, H&S, and service delivery standards Experience managing budgets, performance, and KPIs Excellent stakeholder engagement and communication skills A continuous improvement mindset with the ability to drive change and performance Experience within social housing, local authority or property maintenance sectors is highly desirable. What's on Offer Salary of 65,000 with excellent benefit package Hybrid working (Dagenham-based with flexibility) Opportunity to lead a high-impact, essential service Work within a collaborative, values-driven environment Apply Now If you're ready to step into a senior leadership role where you can shape service delivery, lead teams, and drive real improvement, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. PMO Operations Cwmbran, Wales Skills: Project Controls, PMO, Planning, Scheduling, Risk Management, EVM, Reporting, Stakeholder Management Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Project Controller, you will support Programme and Senior Programme Managers to ensure effective delivery of projects across cost, schedule, quality and risk. This is a varied role providing exposure across programme controls, governance, and performance management, with opportunities to contribute to continuous improvement initiatives. Key responsibilities include: Supporting programme delivery through planning, scheduling, and performance tracking Assisting with Earned Value Management (EVM) , cost tracking (NRC / RC), and financial reporting Supporting risk management processes , including facilitating risk reviews and maintaining risk registers Producing and analysing KPI dashboards, reporting packs and customer deliverables Maintaining and improving programme governance processes and tools Supporting integrated programme schedules, including critical path analysis and reporting Assisting in continuous improvement initiatives across PMO and programme activities Providing guidance and support to stakeholders on project controls processes and best practices You will work closely with stakeholders across the business, helping ensure programmes are delivered successfully and efficiently. What You'll Bring Experience or exposure to project controls, PMO, or project support environments Strong analytical skills with ability to interpret data and produce reports Proactive and organised approach, with strong attention to detail Excellent communication skills and ability to work with stakeholders at all levels Knowledge of planning tools, EVM or risk management processes You will be a curious and proactive individual , with a strong interest in project delivery and a willingness to challenge and improve processes.
Jun 16, 2026
Full time
Here, we craft excellence together. If you're ready to take your career to new heights and be part of a company that's crafting the future of flight, apply today. Why Safran? A global presence: Be part of a global aerospace, defence & space business with over 100,000 Colleagues, across 300 sites in 30 countries. Inclusive & empowering environment: We celebrate our differences and believe they make us stronger. We know that a fulfilling work environment is a key driver for innovative ideas and team success. Innovation at the core: Join our mission to decarbonise aerospace and make the world a safer place. Your ambitions can take us further. Mobility & training opportunities: We can support your ambitions with training, development, a personalised career plan and mobility opportunities. If you have big dreams, we'll support you to make them a reality. A culture of excellence: Join a team that values collaboration, integrity, and continuous improvement. Whatever your background, together we aim for excellence. Get involved: We also have a number of groups and forums across our sites that you can get involved with, including Women at Safran, Diversity at Safran, Sports Clubs, STEM ambassadors, Employee Forum, Charity Partnerships and Wellbeing Programs. PMO Operations Cwmbran, Wales Skills: Project Controls, PMO, Planning, Scheduling, Risk Management, EVM, Reporting, Stakeholder Management Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision At Safran, we understand that diversity and inclusion make teams stronger and more effective, and as an organisation, we are committed to fair and equitable employment practices for everyone. We also know that some candidates may be put off applying for jobs where they don't meet 100% of the criteria outlined in the advert, however, we encourage anybody to apply if you can demonstrate a variety of skills and experience relevant to the requirements of this role. Please let us know if you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation. Your Role As a Project Controller, you will support Programme and Senior Programme Managers to ensure effective delivery of projects across cost, schedule, quality and risk. This is a varied role providing exposure across programme controls, governance, and performance management, with opportunities to contribute to continuous improvement initiatives. Key responsibilities include: Supporting programme delivery through planning, scheduling, and performance tracking Assisting with Earned Value Management (EVM) , cost tracking (NRC / RC), and financial reporting Supporting risk management processes , including facilitating risk reviews and maintaining risk registers Producing and analysing KPI dashboards, reporting packs and customer deliverables Maintaining and improving programme governance processes and tools Supporting integrated programme schedules, including critical path analysis and reporting Assisting in continuous improvement initiatives across PMO and programme activities Providing guidance and support to stakeholders on project controls processes and best practices You will work closely with stakeholders across the business, helping ensure programmes are delivered successfully and efficiently. What You'll Bring Experience or exposure to project controls, PMO, or project support environments Strong analytical skills with ability to interpret data and produce reports Proactive and organised approach, with strong attention to detail Excellent communication skills and ability to work with stakeholders at all levels Knowledge of planning tools, EVM or risk management processes You will be a curious and proactive individual , with a strong interest in project delivery and a willingness to challenge and improve processes.
Content Brand Manager - HIRING ASAP Start Date: ASAP Duration: 12 Months Location: Hybrid working in the London office Rate: £200 - £350 per day inside IR35 Education/Experience Firm understanding of the regulatory environment in marketing to HCPs. Demonstrated strong skills in oral and written communication, project management. Highly collaborative, ability to interact and partner with Agencies of choice. Able to manage multiple and complex processes at the same time. Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time. Able to manage a complexity, tasks, and interdependencies within timelines. Well organized & proactive to make sure things progress according to the plan. Must Haves Skills Spanish Speaking Experience as brand manager in pharmaceutical company. Firm understanding of the regulatory environment in marketing promotional content to HCPs. Demonstrated strong skills in oral and written communication, project management. Highly collaborative, ability to interact and partner with Agencies of choice. Role Purpose Novartis' ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX. Major Accountabilities Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story. Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets. Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions. Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
Jun 16, 2026
Contractor
Content Brand Manager - HIRING ASAP Start Date: ASAP Duration: 12 Months Location: Hybrid working in the London office Rate: £200 - £350 per day inside IR35 Education/Experience Firm understanding of the regulatory environment in marketing to HCPs. Demonstrated strong skills in oral and written communication, project management. Highly collaborative, ability to interact and partner with Agencies of choice. Able to manage multiple and complex processes at the same time. Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time. Able to manage a complexity, tasks, and interdependencies within timelines. Well organized & proactive to make sure things progress according to the plan. Must Haves Skills Spanish Speaking Experience as brand manager in pharmaceutical company. Firm understanding of the regulatory environment in marketing promotional content to HCPs. Demonstrated strong skills in oral and written communication, project management. Highly collaborative, ability to interact and partner with Agencies of choice. Role Purpose Novartis' ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX. Major Accountabilities Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story. Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets. Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions. Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization.
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Jun 16, 2026
Contractor
Senior Damp, Mould and Disrepair Surveyor Temporary, Full Time 450.00 per day (umbrella) MMP Consultancy are delighted to be supporting a District Council to recruit a temporary Senior Damp, Mould and Disrepair Surveyor on a 12-month basis. Please note that this post requires the successful individual to be based on site 3-4 days per week. The Role To lead the delivery of the Council's damp, mould and disrepair surveying function, ensuring that cases are inspected, diagnosed, managed and resolved in line with statutory duties, Awaab's Law, the Housing Health and Safety Rating System (HHSRS), the Housing Ombudsman Complaint Handling Code, and the Council's repairs, damp and mould, disrepair and asset management policies. The postholder will provide technical leadership and day-to-day line management for two Damp and Mould Surveyors and one Disrepair Surveyor, ensuring high-quality inspections, accurate diagnosis, effective case progression, clear resident communication and timely completion of remedial works. Key Responsibilities Manage, supervise and support two Damp and Mould Surveyors and one Disrepair Surveyor, including workload allocation, case reviews, performance monitoring and technical guidance Lead on complex damp, mould and disrepair cases, ensuring inspections are completed, root causes are identified, and appropriate remedial actions are specified Ensure damp and mould cases are assessed and progressed in line with Awaab's Law, HHSRS requirements, the Council's Damp, Mould and Environmental Issues Policy and relevant statutory timescales Oversee disrepair cases from inspection through to completion, working closely with Legal Services, complaints, repairs teams, contractors and housing management Carry out technical surveys, prepare schedules of work, identify hazards, assess risk and recommend suitable remedial, preventative or enforcement actions Ensure clear case ownership across damp, mould and disrepair cases, with accurate records, photographs, inspection notes, risk assessments and updates maintained on Council systems Monitor team performance against targets, including inspection timescales, case progression, post-inspections, completion of works, resident updates and closure outcomes Provide quality assurance on survey reports, schedules of work, contractor recommendations and completed works to ensure technical accuracy and consistency Work with repairs contractors and service providers to ensure works are raised, prioritised, completed and post-inspected where required Support the reduction of repeat damp and mould reports by identifying trends, root causes and opportunities for planned investment or preventative works Provide technical advice to housing management, complaints, customer resolution, legal, asset management and senior managers Ensure tenants and leaseholders receive clear, timely and appropriate communication about inspection findings, works required, timescales and aftercare advice Support vulnerable tenants and households with complex needs by ensuring risk, safeguarding and reasonable adjustment considerations are built into case management Prepare reports, case summaries, performance updates and briefings for managers, senior leadership, councillors, panels, complaints, legal proceedings or Ombudsman cases Ensure disrepair and damp and mould data is accurate, up to date and used to inform service improvement, contractor performance and planned maintenance programmes Experience Required Strong technical knowledge of damp, mould, condensation, water ingress, ventilation, building defects and housing disrepair Experience of diagnosing building defects within domestic housing, ideally within social housing or local authority housing Knowledge of Awaab's Law, HHSRS, landlord repairing obligations, the Decent Homes Standard, the Housing Ombudsman approach and relevant housing legislation Experience of managing or supervising staff, allocating workloads and supporting performance improvement Experience of preparing survey reports, specifications, schedules of work and technical recommendations Experience of working with contractors to deliver repairs and remedial works
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
Jun 16, 2026
Full time
Job Description Senior Operations Manager - Student Accommodation Reporting to: Head of Operations Location: Midlands & East Contract: Full-time, Permanent Salary: £60,000 - £65,000 per annum (depending on experience) Bonus: Performance-related bonus linked to agreed KPIs Role Purpose The Senior Operations Manager plays a critical senior leadership role within the student accommodation business, acting as the operational lead for day-to-day performance across the estate. Reporting directly to the Head of Operations, this role provides hands-on leadership and oversight across compliance, mobilisation, people management, training, project delivery and operational implementation. The post holder will ensure that operational standards are consistently delivered across all sites, systems and processes are embedded effectively, teams are trained and supported, and new acquisitions and mobilisations are delivered on time, on budget and in line with brand, regulatory and commercial expectations. This role is both strategic and operational, bridging senior leadership intent with front-line execution and providing resilience, structure and delivery capacity across a growing portfolio. Key Responsibilities Operational Leadership & Day-to-Day Control Provide senior operational oversight across the student accommodation portfolio, ensuring consistent standards, policies and procedures are applied at site level. Act as the primary escalation point for complex operational issues, ensuring swift resolution and minimal disruption. Support the Head of Operations in driving performance against key operational KPIs including occupancy, debt management, compliance, customer satisfaction and cost control. Maintain operational rhythm through structured reporting, site reviews, audits and performance meetings. Deputise for the Head of Operations as required. Compliance, Governance & Risk Hold day-to-day accountability for operational compliance across the estate, including health & safety, fire safety, statutory inspections and regulatory obligations. Ensure all sites operate in line with ANUK / National Codes, internal policies and statutory requirements. Oversee compliance tracking, audits and action plans, ensuring risks are identified, managed and closed out in a timely manner. Support incident management, investigations and root-cause analysis where required. Work closely with FM partners, contractors and site teams to ensure compliance responsibilities are clearly understood and delivered. Mobilisation, Implementation & Projects Lead and coordinate the operational mobilisation of new sites, acquisitions and management transitions. Own mobilisation plans, checklists, timelines and readiness reviews, ensuring robust and risk-managed handover into operation. Oversee the implementation of new systems, processes and platforms, ensuring effective adoption across operational teams. Support refurbishment, improvement and lifecycle projects, ensuring operational impacts are planned, communicated and managed. Act as the operational interface between development, asset management, contractors and site teams during mobilisation and project phases. People Leadership, Training & Capability Provide direct leadership and operational support to Area Managers, General Managers and site leadership teams, as agreed with the Head of Operations. Ensure clear role expectations, accountability and performance standards across operational teams. Lead the development and delivery of operational training frameworks, induction programmes and competency development. Support performance management, succession planning and talent development across the operational structure. Promote a strong culture of accountability, professionalism, safety and resident focus. Commercial & Performance Support Support commercial performance through strong operational delivery, customer experience and re-booking execution. Work closely with sales, marketing and finance teams to ensure operational activity supports occupancy and income targets. Monitor operational expenditure, contractor performance and value for money. Identify inefficiencies, risks and opportunities for continuous improvement across the portfolio. Stakeholder & Brand Representation Act as a senior operational representative of the brand with internal and external stakeholders including universities, partners, contractors and regulators. Ensure brand standards and service expectations are embedded consistently across all sites. Support the Head of Operations in the ongoing development and scaling of the student accommodation brand.
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
Jun 16, 2026
Full time
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
R13 Recruitment are partnering with an innovative and growing technology business in their search for a QA Automation Engineer to join their highly collaborative engineering team. This is an exciting opportunity for a quality-focused testing professional to take ownership of the QA function, driving automation strategy whilst maintaining a strong focus on exploratory and risk-based manual testing. Working closely with senior technical stakeholders, you will play a key role in ensuring software quality, shaping testing processes and helping the business leverage emerging AI technologies to support an evolving development environment. Monday to Friday, 9:00am - 5:30pm working one day week from Norwich-based offices and four from home. Salary is offered at £40,000 - £48,000 DOE. The Company This established software business delivers specialist technology solutions to a professional client base across a highly regulated sector. With continued growth, significant investment in technology, and a strong engineering culture, they are focused on building scalable, high-quality products whilst embracing innovation and emerging technologies. The successful candidate will join a forward-thinking team where quality is viewed as a shared responsibility and where there is genuine opportunity to influence processes, tooling and technical direction.5 Benefits Hybrid working arrangement 25 days annual leave plus your birthday off Bank holidays Free onsite parking Health cash plan Pension scheme Ongoing professional development opportunities Exposure to emerging AI technologies and modern engineering practices Direct collaboration with senior leadership and technical decision makers The Day to Day Owning and developing the organisation's automated testing strategy. Designing, building and maintaining automated test coverage across regression, integration and end-to-end testing layers. Creating and maintaining automated monitoring solutions to identify issues before they impact customers. Carrying out exploratory and risk-based manual testing across software products. Developing and executing comprehensive test plans for new features and releases. Leading release quality sign-off activities and assessing associated risks. Working closely with developers to identify edge cases and potential failure points early in the development lifecycle. Researching, implementing and optimising AI-powered quality assurance tools and processes. Contributing to continuous improvement initiatives across testing methodologies and QA practices. Supporting the development of quality standards, governance processes and testing frameworks. Monitoring quality metrics and identifying opportunities to improve automation coverage and efficiency. Collaborating across technical teams to embed quality throughout the software development lifecycle. You Will Have / Be Proven experience building and maintaining automated testing frameworks. Strong experience with Playwright or similar automation technologies. Solid manual and exploratory testing experience. Previous experience working within Agile software development environments. Strong understanding of software testing methodologies, quality assurance principles and best practice. Experience working closely with software development teams. Knowledge of programming languages such as C#, JavaScript or Python. Excellent analytical and problem-solving skills. Strong attention to detail and a proactive approach to quality improvement. Ability to balance automation, manual testing and risk-based decision making. Excellent communication and stakeholder engagement skills. A genuine interest in emerging technologies and the role AI can play within software quality. Experience with API, contract or integration testing (desirable). Exposure to CI/CD environments such as GitHub Actions (desirable). Experience using AI-assisted testing or quality assurance tools (desirable). Experience within regulated or professional services environments (desirable). Knowledge of performance or security testing (desirable). ISTQB or equivalent testing certification (desirable). How to Apply To hear more details about this fantastic opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Jun 16, 2026
Full time
R13 Recruitment are partnering with an innovative and growing technology business in their search for a QA Automation Engineer to join their highly collaborative engineering team. This is an exciting opportunity for a quality-focused testing professional to take ownership of the QA function, driving automation strategy whilst maintaining a strong focus on exploratory and risk-based manual testing. Working closely with senior technical stakeholders, you will play a key role in ensuring software quality, shaping testing processes and helping the business leverage emerging AI technologies to support an evolving development environment. Monday to Friday, 9:00am - 5:30pm working one day week from Norwich-based offices and four from home. Salary is offered at £40,000 - £48,000 DOE. The Company This established software business delivers specialist technology solutions to a professional client base across a highly regulated sector. With continued growth, significant investment in technology, and a strong engineering culture, they are focused on building scalable, high-quality products whilst embracing innovation and emerging technologies. The successful candidate will join a forward-thinking team where quality is viewed as a shared responsibility and where there is genuine opportunity to influence processes, tooling and technical direction.5 Benefits Hybrid working arrangement 25 days annual leave plus your birthday off Bank holidays Free onsite parking Health cash plan Pension scheme Ongoing professional development opportunities Exposure to emerging AI technologies and modern engineering practices Direct collaboration with senior leadership and technical decision makers The Day to Day Owning and developing the organisation's automated testing strategy. Designing, building and maintaining automated test coverage across regression, integration and end-to-end testing layers. Creating and maintaining automated monitoring solutions to identify issues before they impact customers. Carrying out exploratory and risk-based manual testing across software products. Developing and executing comprehensive test plans for new features and releases. Leading release quality sign-off activities and assessing associated risks. Working closely with developers to identify edge cases and potential failure points early in the development lifecycle. Researching, implementing and optimising AI-powered quality assurance tools and processes. Contributing to continuous improvement initiatives across testing methodologies and QA practices. Supporting the development of quality standards, governance processes and testing frameworks. Monitoring quality metrics and identifying opportunities to improve automation coverage and efficiency. Collaborating across technical teams to embed quality throughout the software development lifecycle. You Will Have / Be Proven experience building and maintaining automated testing frameworks. Strong experience with Playwright or similar automation technologies. Solid manual and exploratory testing experience. Previous experience working within Agile software development environments. Strong understanding of software testing methodologies, quality assurance principles and best practice. Experience working closely with software development teams. Knowledge of programming languages such as C#, JavaScript or Python. Excellent analytical and problem-solving skills. Strong attention to detail and a proactive approach to quality improvement. Ability to balance automation, manual testing and risk-based decision making. Excellent communication and stakeholder engagement skills. A genuine interest in emerging technologies and the role AI can play within software quality. Experience with API, contract or integration testing (desirable). Exposure to CI/CD environments such as GitHub Actions (desirable). Experience using AI-assisted testing or quality assurance tools (desirable). Experience within regulated or professional services environments (desirable). Knowledge of performance or security testing (desirable). ISTQB or equivalent testing certification (desirable). How to Apply To hear more details about this fantastic opportunity, please email your CV to Rebecca Headden - Business Partner at R13 Recruitment. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Jun 16, 2026
Full time
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Duty Manager (Casual) Brighton Start Date: September | Casual hours (no set schedule) Initial 12 month Contract Are you passionate about delivering exceptional customer experiences in a vibrant arts environment? We're looking for enthusiastic and proactive Duty Managers to lead our Front of House team at the Attenborough Centre for the Creative Arts. This is a fantastic opportunity to play a key role in delivering high-quality events, performances, and visitor experiences in a dynamic and creative venue. About the Role As a Duty Manager, you'll take the lead during events-overseeing front-of-house operations, supporting staff, and ensuring every visitor enjoys a seamless and welcoming experience. You'll be the face of the venue during events, managing everything from box office operations and audience flow to health & safety and event delivery. Key Responsibilities Customer Experience Deliver outstanding customer service and lead by example Oversee box office operations (Ticketsolve experience desirable) Handle customer enquiries and resolve issues calmly and professionally Support visitors with access requirements Event Leadership Manage front-of-house operations during performances and events Brief, supervise and support Front of House Assistants Liaise with production teams and event organisers Ensure smooth audience entry, seating and flow Coordinate communications using radios/headsets Operations & Safety Ensure public areas are clean, safe, and presentation-ready Carry out pre/post-event safety and security checks Lead on emergency procedures and evacuations when required Maintain compliance with health & safety standards About You We're looking for someone who brings: Experience in a Duty Manager or supervisory front-of-house role A background in arts, theatre, or heritage venues (highly desirable) Strong customer service and complaint-handling skills Confidence leading teams in a fast-paced environment Excellent communication and organisational skills Ability to stay calm under pressure Bonus if you have: Box office system experience (eg Ticketsolve, YesPlan) Event management qualification Health & Safety/First Aid/evacuation training Experience training or briefing staff teams Why Join Us? Be part of a creative, welcoming and dynamic arts venue Flexible, casual working to fit around your schedule Opportunity to work on a diverse programme of events and performances Apply now to be part of a team that brings unforgettable cultural experiences to life. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 16, 2026
Contractor
Duty Manager (Casual) Brighton Start Date: September | Casual hours (no set schedule) Initial 12 month Contract Are you passionate about delivering exceptional customer experiences in a vibrant arts environment? We're looking for enthusiastic and proactive Duty Managers to lead our Front of House team at the Attenborough Centre for the Creative Arts. This is a fantastic opportunity to play a key role in delivering high-quality events, performances, and visitor experiences in a dynamic and creative venue. About the Role As a Duty Manager, you'll take the lead during events-overseeing front-of-house operations, supporting staff, and ensuring every visitor enjoys a seamless and welcoming experience. You'll be the face of the venue during events, managing everything from box office operations and audience flow to health & safety and event delivery. Key Responsibilities Customer Experience Deliver outstanding customer service and lead by example Oversee box office operations (Ticketsolve experience desirable) Handle customer enquiries and resolve issues calmly and professionally Support visitors with access requirements Event Leadership Manage front-of-house operations during performances and events Brief, supervise and support Front of House Assistants Liaise with production teams and event organisers Ensure smooth audience entry, seating and flow Coordinate communications using radios/headsets Operations & Safety Ensure public areas are clean, safe, and presentation-ready Carry out pre/post-event safety and security checks Lead on emergency procedures and evacuations when required Maintain compliance with health & safety standards About You We're looking for someone who brings: Experience in a Duty Manager or supervisory front-of-house role A background in arts, theatre, or heritage venues (highly desirable) Strong customer service and complaint-handling skills Confidence leading teams in a fast-paced environment Excellent communication and organisational skills Ability to stay calm under pressure Bonus if you have: Box office system experience (eg Ticketsolve, YesPlan) Event management qualification Health & Safety/First Aid/evacuation training Experience training or briefing staff teams Why Join Us? Be part of a creative, welcoming and dynamic arts venue Flexible, casual working to fit around your schedule Opportunity to work on a diverse programme of events and performances Apply now to be part of a team that brings unforgettable cultural experiences to life. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: • UK Nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO s standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO s digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk: ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor. How to apply. Please upload an up to date cv with a covering letter clearly setting out your suitability and interest in the role.
Jun 16, 2026
Full time
Senior Project Delivery Manager Contract type: Permanent Full Time Location: London or Newcastle offices based with a min 2 days a week attendance in either office. Salary: London c£74,000 Newcastle c£64,750 plus civil service employee pension contribution of 28.9% Nationality Requirement: • UK Nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please be aware that we do not provide sponsorship for work visas for this position. Applicants must already meet the nationality requirements outlined above. If you have any questions regarding your eligibility, please contact the HR Service desk should you have any questions on your nationality eligibility. The deadline for applications is 11.59pm Sunday 28th June. There will be two stage interview process with the 1st stage being conducted over MS Teams WC 6th July and the final stage taking place in our offices WC 13th July. For the final stage candidates will be expected to provide a short presentation. About the NAO The National Audit Office (NAO) scrutinises public spending on behalf of Parliament, helping it hold government departments to account and supporting public service leaders to improve performance and service delivery. We are totally independent of government. About the job The Senior Project Delivery Manager is responsible for leading delivery of digital projects and workstreams within the Digital Services team. The role will provide clear project reporting to project boards and the Head of IT. The role will lead governance, reporting, risk and issue management and stakeholder coordination. The role operates in a matrix management environment rather than formal line management. The successful candidate will have experience of using PRINCE2 or agile methodologies whilst collaborating with mixed teams to achieve common goals. Azure DevOps experience/awareness is also beneficial. Key responsibilities include: Project Management Setting up projects with the NAO s standard templates to ensure major milestones and activities to achieve them are captured, monitored, and reported against. Maintain project plans and controls throughout delivery to support project tracking and reporting. Provide clear updates to management on project progress, proactively raising concerns, issues, and risks with project team members, and escalating where required. Work with business and technical architects, designers, and analysts to ensure projects adhere to standards. Collaborate closely with stakeholders throughout the project lifecycle. The successful candidate will be able to prioritise effectively across multiple projects to deliver the greatest impact. There will be no formal line management responsibilities, but individual projects will entail coordinating project teams of NAO staff, typically through a matrix-management model and third-party resources. The role reports to the Head of PMO or equivalent. Internal/External relationships: DS management, all within DS, Engagement & Change, Business Analysts, Test Leads, and other Delivery Managers Programme / Project Boards, Programme / Project delivery team members Build effective relationships with staff at all levels, working directly with users to ensure technology systems and services meet user and wider business needs. Build effective relationships across NAO audit and corporate service teams to ensure stakeholders remain engaged and informed. Work closely with service owners to ensure priorities, resource implications and service impacts are understood and managed. External relationships with suppliers. Resources managed: Staff: No line management responsibilities. Staff allocation management will depend on the size of projects. Projects can comprise cross-functional teams at a range of seniorities. External resources: Manage external consultants and specialists as required. Budget: Support the management of project budgets and financial controls, as appropriate. Job responsibilities The Senior Project Delivery Manager is responsible for delivering key projects within the NAO s digital change programme. Key responsibilities include: Project Delivery (95%) Lead the delivery and day-to-day management of Digital Services projects. Help define and document the project scope, goals and deliverables that support business objectives, in collaboration with senior management and stakeholders. Manage projects on a day-to-day basis on behalf of the sponsor / Project Board through the full life cycle, in accordance with NAO guidance and standards. Produce high-quality project reporting and governance documentation, including progress, risk, issue and status reporting for project teams, senior stakeholders, and boards. Monitor and manage project budgets, ensuring accurate forecasting and effective financial control. Establish project controls and ensure they are effective (e.g. governance, risk and issue management, highlight and exception reporting, project reviews). Communicate project goals and progress clearly to team members and stakeholders. Support the technical project owner by helping to lead and coordinate project delivery teams, delegating where appropriate, to ensure timely, cost-effective delivery of fit-for-purpose business and technology solutions. Work with others to develop change management plans, including communication and engagement plans. Manage stakeholder relationships across the business to support successful project initiation, transition into business-as-usual, and closure. Ensure projects are appropriately resourced to deliver the required outputs, negotiating with department managers and external suppliers to secure resources as needed. Identify and manage project and inter-project dependencies, including critical path activities. Plan, schedule and track project timelines, milestones, and deliverables. Proactively manage changes to project scope, identify potential risks, and devise contingency plans, providing project boards with options for resolution. Define project success criteria and disseminate them to involved parties throughout the project lifecycle. Build strong working relationships that support successful project delivery. Lead project reviews and capture lessons learned to identify successful and unsuccessful project elements. Apply appropriate project delivery tools, governance, and controls to support effective project execution. Share knowledge and embed good project delivery practice across the team. Contribute to solution development by ensuring options align with business needs and relevant information and data architecture. Personnel Management (5%) Provide timely, delivery-focused feedback on the contribution of project team members through agreed project and performance processes. Support, coach and coordinate project team members and contractors encouraging proactive working and accountability. Delegate tasks and responsibilities as appropriate. Identify and resolve issues and conflicts within the project team. Key skills, behaviours, and experience Qualifications and Training: Formal training and experience in at least one modern software development lifecycle / methodology (e.g. PRINCE2, Agile) essential. Essential Experience Experience of delivering digital change initiatives and projects including infrastructure, cloud, or network related change. Strong leadership and coordination skills, with experience of leading multi-disciplinary business and technology teams, and the ability to coordinate resources effectively. Experience of planning, monitoring, and reporting on projects using relevant tools (e.g. MS Project, Azure DevOps). Desirable Experience Experience of using Azure DevOps. Experience of workshop facilitation. Skills and behaviours Positive, delivery-focused approach. Self-aware with excellent people skills. Ability to negotiate, manage conflict, influence outcomes, and gain buy-in for new initiatives and ways of working. Strong verbal and written communication skills with customers, key stakeholders, and technical staff at all levels, including presentation skills. Ability to clearly articulate and communicate project concepts and issues to both technical and non-technical staff. Understanding of business analysis techniques and how they support the delivery of digital change projects. Ability to effectively prioritise and execute tasks in a complex and changing environment. Equal opportunities and diversity Disability and Reasonable Adjustments: Applicants with a disability who wish their application to be considered under the Disability Confident scheme should confirm this when submitting their application. Under this scheme we guarantee an interview to an applicant with a disability who meets the minimum requirements for the role. You should also let our HR team know if you wish us to consider any Reasonable Adjustments at any stage of the process (HR Service Desk: ). Applicants will not be discriminated against on the grounds of any protected characteristic or any other extraneous factor. How to apply. Please upload an up to date cv with a covering letter clearly setting out your suitability and interest in the role.
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
Jun 16, 2026
Full time
Step into the role of Aldi Store Manager and lead your team to deliver exceptional shopping experiences that go beyond customer expectations. You'll inspire a positive, high-performing work environment while driving operational excellence, maintaining top-quality standards, controlling costs, and ensuring compliance. Your leadership is the driving force behind the store's success! Key Responsibilities • Lead your team to deliver exceptional customer service that consistently exceeds expectations• Drive KPI performance, consistently meeting challenging operational targets• Oversee the execution and supervision of in-store tasks to meet targets and standards• Recruitment for your team, leading them and fostering their growth and development• Handle customer complaints with professionalism and maintain compliance with health & safety standards Skills & Experience • Extensive experience leading and inspiring high-perming teams in a fast-paced, lean environment• Proven track record in optimising operational efficiency through strategic time and cost management• Demonstrated success in achieving KPIs while upholding the highest standards of compliance and due diligence• Commitment to delivering exceptional customer service and driving business results• Agile, visionary leader who can proactively embrace change with a results-driven mindset Our Benefits •A market-leading salary package•25 days annual leave plus bank holidays, as well as the chance to purchase extra holidays through our holiday purchase scheme•A flexible contract of 40 or 45 hours a week•26 weeks full pay following 1 year service for Maternity and Main Adopter Leave•Comprehensive training and ongoing development opportunities throughout your Aldi career•Lifestyle benefits including discounted gym memberships, cinema tickets, and holiday deals.
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
Jun 16, 2026
Full time
More About The Role Are you passionate about leading a team to succeed, to create a customer-centric culture and be the best in the market? Our Store Managers work hard, using strong leadership, to ensure their stores are a great place for people to work and shop, making sure our core supermarket offering is strong and competitive. They play a crucial role in our business and we re always on the lookout for great Store Managers across the UK to join us and embody these values. If you're ready for a change and want to explore opportunities in a growing business, at an exciting time, get in touch or apply via this advert. About the role Reporting to the Regional Manager, your responsibilities will include: Developing and executing strategic initiatives to enhance store performance and profitability by continually challenging our current ways of working. We re always open to new ideas and Store Managers should also foster this culture in their stores. Listening and responding to what our customers and colleagues are telling us, ensuring that their experience is at the heart of all decisions that are made. Cultivate a high-performance culture through talent development, succession planning, and supportive leadership. Working with our teams in Head Office to ensure we have the best availability on the high street, ensuring Morrisons becomes a one-stop shopping destination. Building and managing relationships with the local community, marketing your store so it stands out as a pillar in the community. About You Experience managing a store in a fast paced food retail environment is essential for this role Strong leadership skills with the capacity to listen and respond. You should be great at coaching, able to give feedback to ensure common ways of working. A passion for spotting and driving talent and creating a successful team culture. The ability to resolve challenges and build trust between the store team. Natural ability to set clear objectives that link directly to each department which are aligned with the Morrisons priorities, ensuring that your team is working towards and engaged with a shared goal The power to create a culture that fosters and values collaboration. Broad thinking and willingness to accept opinions, beliefs of behaviours that are different from your own We are an equal opportunities employer and welcome applications from all sections of the community. If you don't meet every single requirement, don't worry. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles. How do we say thank you? As a Store Manager, you will play a huge role in our business and be vital to our success. We offer a generous salary, along with an excellent benefits package. Generous bonus scheme Car allowance Competitive pension scheme Private healthcare for you and your family Colleague discount of 15% and 10% for a friend or a family member Up to 6 weeks of annual leave, which will increase during your length of service Competitive incentive plan A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave We re looking for individuals with experience as a Store Manager in food retail, who are passionate and supportive leaders, excited about driving change in a growing business. If this sounds like you, get in touch!
More About The Role We are looking for an Engineering Shift Manager to join our Manufacturing Operation in Flaxby. The responsibilities for Engineering Shift Manager in this role are critical to ensuring the smooth operation of the manufacturing site. Responsibilities in more detail: Minimizing Machinery Downtime: The Engineering team plays a crucial role in minimizing machinery downtime. This involves proactive maintenance, predictive maintenance, and swift response to unexpected breakdowns. The team must ensure that equipment is operational to maintain production schedules. Improving Performance: The team should continually seek opportunities to enhance equipment performance without compromising product quality. This can involve optimizing processes, implementing upgrades, or using data-driven approaches to identify areas for improvement. Engineer Engagement: Keeping the engineering team engaged and motivated is important for productivity and innovation. This might involve fostering a positive work environment, providing training and development opportunities, and recognizing and rewarding achievements. Asset Care Programme: Leading and supporting the Morrisons asset care programme is a key responsibility. This program likely includes strategies for maintaining and prolonging the life of assets, reducing maintenance costs, and ensuring the team adheres to best practices. Hands-On Approach: Being hands-on in repairing and optimizing equipment assets is crucial. This hands-on involvement from the team leader can set an example for the rest of the team and ensure that issues are addressed promptly. Maintenance Coordination: Coordinating maintenance priorities with the Maintenance team is vital for ensuring that maintenance activities are planned and executed efficiently. This coordination helps prevent production disruptions and ensures that resources are allocated effectively. Crisis Incident Management: Being prepared to handle crisis incidents, accidents, and near misses is essential for maintaining a safe working environment. This includes conducting investigations and taking appropriate corrective actions. Discipline and Grievance: Enforcing discipline and grievance procedures is necessary to maintain order and address any issues that may arise within the team. This ensures that standards are upheld and that any misconduct is appropriately addressed. About You As well as the ability to work at pace, you will also need to have: Qualifications to NVQ level 3 (or equivalent, ONC mechanical/electrical engineering, BTEC level 3 in mechanical & electrical/electronic engineering) A proven track record in an engineering and fault finding role gained from a FMCG environment (ideally the food industry) A proven track record of people management and delivering strong results through a team in a people management role A good understanding of HACCP principles and ideally IEE qualification up to 18th edition wiring regulations Excellent communication skills Assertiveness with the ability to make decisions on the spot A can do attitude and a strong work ethic In return for your hard work we will offer you: Six weeks holiday (including bank holidays) 15% discount in our stores available from the day you join us Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
Jun 16, 2026
Full time
More About The Role We are looking for an Engineering Shift Manager to join our Manufacturing Operation in Flaxby. The responsibilities for Engineering Shift Manager in this role are critical to ensuring the smooth operation of the manufacturing site. Responsibilities in more detail: Minimizing Machinery Downtime: The Engineering team plays a crucial role in minimizing machinery downtime. This involves proactive maintenance, predictive maintenance, and swift response to unexpected breakdowns. The team must ensure that equipment is operational to maintain production schedules. Improving Performance: The team should continually seek opportunities to enhance equipment performance without compromising product quality. This can involve optimizing processes, implementing upgrades, or using data-driven approaches to identify areas for improvement. Engineer Engagement: Keeping the engineering team engaged and motivated is important for productivity and innovation. This might involve fostering a positive work environment, providing training and development opportunities, and recognizing and rewarding achievements. Asset Care Programme: Leading and supporting the Morrisons asset care programme is a key responsibility. This program likely includes strategies for maintaining and prolonging the life of assets, reducing maintenance costs, and ensuring the team adheres to best practices. Hands-On Approach: Being hands-on in repairing and optimizing equipment assets is crucial. This hands-on involvement from the team leader can set an example for the rest of the team and ensure that issues are addressed promptly. Maintenance Coordination: Coordinating maintenance priorities with the Maintenance team is vital for ensuring that maintenance activities are planned and executed efficiently. This coordination helps prevent production disruptions and ensures that resources are allocated effectively. Crisis Incident Management: Being prepared to handle crisis incidents, accidents, and near misses is essential for maintaining a safe working environment. This includes conducting investigations and taking appropriate corrective actions. Discipline and Grievance: Enforcing discipline and grievance procedures is necessary to maintain order and address any issues that may arise within the team. This ensures that standards are upheld and that any misconduct is appropriately addressed. About You As well as the ability to work at pace, you will also need to have: Qualifications to NVQ level 3 (or equivalent, ONC mechanical/electrical engineering, BTEC level 3 in mechanical & electrical/electronic engineering) A proven track record in an engineering and fault finding role gained from a FMCG environment (ideally the food industry) A proven track record of people management and delivering strong results through a team in a people management role A good understanding of HACCP principles and ideally IEE qualification up to 18th edition wiring regulations Excellent communication skills Assertiveness with the ability to make decisions on the spot A can do attitude and a strong work ethic In return for your hard work we will offer you: Six weeks holiday (including bank holidays) 15% discount in our stores available from the day you join us Additional 10% discount More Card for a friend or family member Career progression and development opportunities Subsidised staff canteen Free parking Market leading pension and life assurance Healthcare/Well-being benefits including Aviva Digital GP Morrisons MyPerks with discounts at high street shops, cinemas and gyms, and lots more Long Service Awards Optional Payroll charity donations Enhanced Family/maternity/parental leave About The Company You ll find a great big welcome here at Myton Food Group - the part of our business that looks after manufacturing, whilst maintaining strong roots within Morrisons Supermarkets. At Myton Food Group, we have a legacy to be proud of. We re British farming s biggest single direct customer. We buy from highly valued suppliers. And we re passionate about the quality of our food. Today, we have 19 manufacturing sites across the UK, where we pack and process fresh meats and fish, savoury and sweet pies, fruit and veg, flower bouquets, bread and lots more. We really do stand out in the world of food manufacturing. But what we re especially proud of is the way we all get stuck in and work as a team, in partnership across our supply chain. Read more about what we do at our Myton Food Group website.
We have a great opportunity for a full-time Operations Support Team Manager to join our team working from our Blandford Office on a Permanent Basis. The role Through inspirational and visible leadership, the role will lead the Operational Support Team and have ownership of all aspects of support required for the area of the business including scheduling, administration and compliance coordination. Responsible for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met and customer experience is optimised. The role will provide direction, leadership and delivery of the Operational Support team, combined with the delivery of both our operational and financial goals. Key Responsibilities Manage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement Establish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG's policies, procedures, and ways of working Ensure compliance processes and procedures are being followed accurately and ensuring a high level of understanding throughout the teams Work collaboratively with senior leaders and their teams Ensure compliance and consistency in delivery to support budget delivery and appropriate monitoring of expenditure and compliance support Manage performance against an agreed performance targets to ensure the best outcome for our customers Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation What we need from you Excellent communication and interpersonal skills Ability to interpret and use complex data and create insightful reporting support business performance and regulatory compliance Stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes Ability to inspire, support and develop others to optimise their performance Significant experience of operating within a large fast paced service environment handling a blended operation of both planned reactive and compliance service demand Knowledge and application of customer management systems Evidence of excellent customer service achievements in a complex delivery environment Know how to create honest communication and inclusive relationships to ensure people are motivated and feel they own and are accountable for their work
Jun 16, 2026
Full time
We have a great opportunity for a full-time Operations Support Team Manager to join our team working from our Blandford Office on a Permanent Basis. The role Through inspirational and visible leadership, the role will lead the Operational Support Team and have ownership of all aspects of support required for the area of the business including scheduling, administration and compliance coordination. Responsible for the coordination of all customer appointments for planned, responsive and compliance through to completion ensuring regulatory obligations are met and customer experience is optimised. The role will provide direction, leadership and delivery of the Operational Support team, combined with the delivery of both our operational and financial goals. Key Responsibilities Manage the Operations Support Team with a focus on articulating a clear vision, providing direction, and fostering a culture of accountability, high performance, and continuous improvement Establish and maintain effectiveness by developing working relationships with all stakeholders, whilst observing SNG's policies, procedures, and ways of working Ensure compliance processes and procedures are being followed accurately and ensuring a high level of understanding throughout the teams Work collaboratively with senior leaders and their teams Ensure compliance and consistency in delivery to support budget delivery and appropriate monitoring of expenditure and compliance support Manage performance against an agreed performance targets to ensure the best outcome for our customers Promote a positive collaborative culture of building safety and compliance. Take personal responsibility for escalating any concerns to the Building Safety & Compliance team for consideration and/or investigation What we need from you Excellent communication and interpersonal skills Ability to interpret and use complex data and create insightful reporting support business performance and regulatory compliance Stakeholder management skills with demonstrable ability to engage and influence others to deliver the best outcomes Ability to inspire, support and develop others to optimise their performance Significant experience of operating within a large fast paced service environment handling a blended operation of both planned reactive and compliance service demand Knowledge and application of customer management systems Evidence of excellent customer service achievements in a complex delivery environment Know how to create honest communication and inclusive relationships to ensure people are motivated and feel they own and are accountable for their work
The Warehouse & Transport Manager will oversee the logistics operations within a retail environment, ensuring efficient management of warehouse and transport activities. This role is based in Bristol and requires a proactive approach to streamline processes and achieve operational excellence. Client Details A leading foodservice wholesaler is seeking an experienced Warehouse & Transport Manager to oversee all warehouse operations, multi-drop transport, and the day-to-day running of a busy distribution environment. The business offers a broad range of ambient goods, snacks, drinks, confectionery, alcohol, disposables, and catering essentials, with a strong focus on flexibility and next-day delivery. This is a hands-on operational leadership role suited to someone who thrives in a fast-moving, high-SKU, customer-focused environment. Description The Warehouse & Transport Manager will be responsible for; Warehouse Operations Lead daily warehouse activities including goods-in, stock rotation, picking, packing, and dispatch. Drive high standards of stock accuracy, warehouse organisation, and housekeeping. Oversee inventory processes including cycle counts, investigations, and reporting. Maintain safe and effective use of equipment including FLTs, pallet trucks, and racking. Manage returns, damages, and quality issues in line with policies. Transport & Fleet Plan efficient daily delivery routes for multi-drop vehicles across Bristol and the wider region. Lead and support a team of delivery drivers, ensuring consistent delivery performance. Oversee vehicle maintenance, servicing, MOT scheduling, and compliance. Ensure full adherence to transport legislation (driver hours, checks, licensing). Leadership & People Management Manage and develop warehouse operatives and driving staff. Set clear expectations, deliver coaching, and promote a high-performance culture. Conduct performance reviews, manage attendance, and organise staff rotas. Safety & Compliance Ensure a safe working environment with adherence to all H&S requirements. Maintain SOPs, risk assessments, and incident documentation. Promote best practice in food safety, product handling, and vehicle safety. Continuous Improvement Identify process improvements to increase efficiency, accuracy, and service levels. Implement operational enhancements to support business growth and customer expectations. Work cross-functionally with management teams on operational projects. Profile A successful Warehouse & Transport Manager should have: Proven experience in managing warehouse and transport operations within the Wholesale industry. A strong understanding of logistics processes, including stock management and distribution. Familiarity with health and safety regulations in a warehouse and transport setting. Excellent leadership and team management skills, with a focus on achieving results. Strong analytical skills to monitor performance and implement improvements. Effective communication skills to liaise with internal teams and external partners. A professional and organised approach to managing budgets and resources. Job Offer The Warehouse & Transport Manager will recieve; salary ranging from £50,000 to £65,000 per annum. Generous holiday allowance of 25 days plus bank holidays. Permanent role with long-term career development opportunities. Based in Bristol, offering a chance to work in a thriving Wholesale/ retail environment. If you are ready to take the next step in your logistics career, apply today to join this exciting opportunity as a Warehouse & Transport Manager.
Jun 16, 2026
Full time
The Warehouse & Transport Manager will oversee the logistics operations within a retail environment, ensuring efficient management of warehouse and transport activities. This role is based in Bristol and requires a proactive approach to streamline processes and achieve operational excellence. Client Details A leading foodservice wholesaler is seeking an experienced Warehouse & Transport Manager to oversee all warehouse operations, multi-drop transport, and the day-to-day running of a busy distribution environment. The business offers a broad range of ambient goods, snacks, drinks, confectionery, alcohol, disposables, and catering essentials, with a strong focus on flexibility and next-day delivery. This is a hands-on operational leadership role suited to someone who thrives in a fast-moving, high-SKU, customer-focused environment. Description The Warehouse & Transport Manager will be responsible for; Warehouse Operations Lead daily warehouse activities including goods-in, stock rotation, picking, packing, and dispatch. Drive high standards of stock accuracy, warehouse organisation, and housekeeping. Oversee inventory processes including cycle counts, investigations, and reporting. Maintain safe and effective use of equipment including FLTs, pallet trucks, and racking. Manage returns, damages, and quality issues in line with policies. Transport & Fleet Plan efficient daily delivery routes for multi-drop vehicles across Bristol and the wider region. Lead and support a team of delivery drivers, ensuring consistent delivery performance. Oversee vehicle maintenance, servicing, MOT scheduling, and compliance. Ensure full adherence to transport legislation (driver hours, checks, licensing). Leadership & People Management Manage and develop warehouse operatives and driving staff. Set clear expectations, deliver coaching, and promote a high-performance culture. Conduct performance reviews, manage attendance, and organise staff rotas. Safety & Compliance Ensure a safe working environment with adherence to all H&S requirements. Maintain SOPs, risk assessments, and incident documentation. Promote best practice in food safety, product handling, and vehicle safety. Continuous Improvement Identify process improvements to increase efficiency, accuracy, and service levels. Implement operational enhancements to support business growth and customer expectations. Work cross-functionally with management teams on operational projects. Profile A successful Warehouse & Transport Manager should have: Proven experience in managing warehouse and transport operations within the Wholesale industry. A strong understanding of logistics processes, including stock management and distribution. Familiarity with health and safety regulations in a warehouse and transport setting. Excellent leadership and team management skills, with a focus on achieving results. Strong analytical skills to monitor performance and implement improvements. Effective communication skills to liaise with internal teams and external partners. A professional and organised approach to managing budgets and resources. Job Offer The Warehouse & Transport Manager will recieve; salary ranging from £50,000 to £65,000 per annum. Generous holiday allowance of 25 days plus bank holidays. Permanent role with long-term career development opportunities. Based in Bristol, offering a chance to work in a thriving Wholesale/ retail environment. If you are ready to take the next step in your logistics career, apply today to join this exciting opportunity as a Warehouse & Transport Manager.
