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About Scrumconnect Consulting Scrumconnect Consulting is a multi-award-winning digital consultancy whose work has positively influenced the lives of over 40 million UK citizens. We deliver impactful technology solutions across UK government departments, working at the forefront of user-centred design, agile delivery, and scalable digital services that genuinely make a difference. Visa sponsorship available for eligible candidates Strong focus on work-life balance with a flexible hybrid model (3 days onsite) Be part of a collaborative, multidisciplinary agile environment alongside civil servants and industry experts Based in Swansea, South Wales - three days per week on-site Role Overview We are seeking a highly skilled and experienced Java Developer to lead the design, development, and delivery of scalable, secure, and high-performance enterprise applications. The ideal candidate will possess deep expertise in Java and Spring Boot, strong architectural knowledge, and proven experience leading development teams in delivering large-scale digital solutions. As a technical leader, you will drive engineering best practices, mentor developers, contribute to strategic technology decisions, and collaborate closely with cross-functional stakeholders to ensure successful project delivery. Key Responsibilities Technical Leadership Lead the design, development, and maintenance of enterprise-grade Back End applications using Java (8/11/17+) and Spring Boot. Define and drive technical architecture, coding standards, and development best practices. Provide technical guidance and mentorship to development teams. Conduct code reviews and ensure high-quality, maintainable, and secure code. Collaborate with Solution Architects and Engineering Managers on technology roadmaps and architectural decisions. Application Development Design and implement RESTful APIs and microservices-based solutions. Develop scalable, resilient, and high-performing Back End services. Integrate with internal and external systems through APIs, messaging platforms, and event-driven architectures. Ensure compliance with security, performance, and reliability requirements. Architecture & Design Participate in system architecture, technical design discussions, and solution planning. Drive cloud-native development practices and modernization initiatives. Identify and mitigate technical risks and performance bottlenecks. Ensure scalability, maintainability, and extensibility of software solutions. DevOps & Delivery Support and enhance CI/CD pipelines and automated deployment processes. Collaborate with DevOps teams to implement containerized and cloud-based solutions. Contribute to Infrastructure as Code (IaC) initiatives using tools such as Terraform. Participate in release planning, production deployments, and incident management. Stakeholder Collaboration Work closely with Product Owners, Business Analysts, Architects, QA, and DevOps teams. Translate business requirements into technical solutions. Communicate technical concepts effectively to both technical and non-technical stakeholders. Required Skills & Qualifications Technical Skills 8+ years of hands-on software development experience with Java. Strong expertise in Java and Spring Boot frameworks. Extensive experience designing and implementing microservices architectures. Strong knowledge of RESTful API design and integration. Experience with Hibernate, JPA, and ORM frameworks. Hands-on experience with messaging technologies such as Kafka or RabbitMQ. Experience with cloud platforms including AWS, Azure, or GCP. Strong experience with Docker and Kubernetes. Proficiency with relational and NoSQL databases such as PostgreSQL, MySQL, MongoDB, or similar. Deep understanding of application security, authentication, authorization, and secure coding practices. Experience with performance tuning, monitoring, and troubleshooting distributed systems. Strong knowledge of Git, branching strategies, and Agile/Scrum methodologies. Leadership Experience Proven experience leading development teams and delivering complex enterprise projects. Ability to mentor developers and foster technical excellence. Experience managing technical deliverables, estimations, and development planning. Preferred Qualifications Experience working within regulated, standards-driven, or public sector environments (eg, GDS-aligned projects). Experience implementing cloud-native architectures and event-driven systems. Familiarity with Infrastructure as Code tools such as Terraform or CloudFormation. Experience with observability and monitoring tools such as ELK, Grafana, Prometheus, or Splunk. Relevant Java, AWS, Azure, GCP, Kubernetes, or architecture certifications. Experience with Domain-Driven Design (DDD) and API-first development approaches. Soft Skills Strong leadership and decision-making capabilities. Excellent analytical and problem-solving skills. Effective communication and stakeholder management abilities. Strong collaboration and team-building mindset. Ability to balance technical excellence with business objectives. Self-motivated with the ability to work independently and lead distributed teams. Nice to Have Experience in digital transformation programs. Exposure to government, healthcare, banking, or other highly regulated industries. Experience leading geographically distributed development teams. Knowledge of AI-assisted development tools and modern software engineering practices.

Project Manager (DV Security Clearance) Position Description At CGI, we help shape the future of critical national security and defence programmes through innovative technology, trusted partnerships, and high-performing teams. We are looking for a DV Cleared Project Manager (Senior Consultant) to lead the successful delivery of complex workstreams supporting a Site Reliability Engineering function within a highly secure environment. In this role, you will play a key part in driving delivery excellence, enabling collaboration across technical and business teams, and ensuring impactful outcomes for our clients. You will have the opportunity to take ownership of delivery, contribute fresh ideas, and develop your career within a supportive and inclusive organisation committed to making a lasting difference. CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK 'Best Employer' by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you'll be part of an open, friendly community of experts. We'll train and support you in taking your career wherever you want it to go. Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. The role is expected to be based on client site 5 days per week. Your future duties and responsibilities In this role, you will lead the planning, coordination, governance, and delivery of multiple workstreams supporting a Site Reliability Engineering capability operating across several product teams. You will work closely with technical specialists, product owners, programme leadership, and client stakeholders to ensure delivery objectives are achieved, risks are managed effectively, and priorities remain aligned with business outcomes. You will be trusted to drive delivery momentum, introduce continuous improvements to ways of working, and provide clear governance and reporting across a complex and highly secure environment. Working as part of a collaborative team, you will help create the conditions for successful delivery while supporting innovation, accountability, and operational excellence. Key responsibilities: Lead & Coordinate delivery across multiple SRE and product teams Develop & Maintain project plans, roadmaps, milestones, and reporting artefacts Facilitate & Drive agile ceremonies including sprint planning, reviews, retrospectives, and backlog refinement Manage & Mitigate delivery risks, issues, assumptions, dependencies, and escalations Engage & Influence technical teams, stakeholders, and programme leadership Monitor & Report delivery performance through dashboards, governance packs, and executive reporting Optimise & Improve delivery processes, governance frameworks, and operating models Support & Enable resource planning, capacity management, forecasting, and prioritisation Manage & Track project budgets, financial forecasts, and planning activities Maintain & Enhance Jira boards, Confluence documentation, and management information reporting Ensure & Uphold governance, compliance, and delivery standards within a secure environment Required qualifications to be successful in this role To succeed in this role, you will bring proven experience delivering complex technology projects and programmes within secure government, defence, intelligence, or national security environments. You will combine strong project management expertise with agile delivery knowledge, excellent stakeholder engagement skills, and the ability to coordinate multiple teams and priorities while maintaining governance and delivery excellence. Essential qualifications and experience: Active DV (Developed Vetting) Security Clearance Proven experience delivering complex technology programmes and projects as a Project Manager Strong experience working within defence, intelligence, government, or national security environments Excellent knowledge of Agile, Scrum, and hybrid delivery methodologies Demonstrable experience managing cross-functional technical teams and stakeholders Strong capability in risk, dependency, issue, and governance management Experience using Jira, Confluence, and delivery reporting tools Excellent communication, presentation, and stakeholder management skills Strong organisational skills with the ability to drive accountability and delivery across multiple workstreams Desirable experience: Experience supporting SRE, DevOps, Cloud, Platform Engineering, or Infrastructure teams Knowledge of IT Service Management and operational delivery practices Experience managing project budgets, forecasting, and resource planning Familiarity with government delivery frameworks and secure delivery environments Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team-one of the largest IT and business consulting services firms in the world.

East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We are recruiting two Lead DevOps Engineers to join the Office of the Chief Technology Officer (OCTO), working within the Chief Architect function. These roles will provide technical leadership for DevOps and platform engineering across strategic technology platforms that enable the Ministry of Justice to deliver secure, reliable and scalable digital services. OCTO sets technical direction across the organisation. It defines standards, shapes shared platforms and ways of working, and supports teams to build and operate systems that are secure, reliable and sustainable. As a Lead DevOps Engineer, you will help shape and operate critical platform capabilities that support delivery across the organisation. You will establish and promote modern engineering practices, ensuring platforms are resilient, observable, secure and easy for teams to use. Working closely with engineers, architects, product managers and delivery teams, you will help create the environments, tooling and operational processes needed to support effective software delivery at scale. Justice Digital, Data and Science exists to support the delivery of justice through modern, reliable and secure digital services. We work in multidisciplinary teams, focus on user needs, and take a pragmatic approach to technology that balances pace with long-term sustainability. You will join the Office of the Chief Technology Officer, a central function that sets technical direction across Justice Digital, Data and Science. OCTO works closely with delivery teams, platform teams and senior leaders to define standards, shape shared platforms and improve how engineering is done across the organisation. This role offers the opportunity to operate at organisational scale, influence how engineering works across Justice Digital, Data and Science, and remain closely connected to real technical problems through hands-on engagement with tooling and platforms. The roles are aligned to two key strategic areas: Integration Hub We are establishing a new integration hub to enable more consistent, reusable and governed approaches to how systems interact across the MoJ estate. This role will play a key part in shaping how that platform is built and operated, ensuring it supports modern integration patterns such as APIs, event-driven architecture and messaging. You will be responsible for ensuring the platform and related services are operable, reliable and secure, with the tooling, environments and practices needed for teams to build, deploy and run integrations effectively. You will help establish strong engineering practices, CI/CD pipelines, observability and operational controls that support consistent and scalable integration delivery across the organisation. Justice Data Factories The second role will focus on Justice Data Factories, our federated data architecture initiative. Justice Data Factories provide agency-specific environments where data is ingested, transformed and published as trusted data products, enabling domains across the Ministry of Justice to take greater ownership of their data while operating within a consistent, governed architectural framework. You will play a key role in developing and operating the platform capabilities, infrastructure and engineering practices that underpin this ecosystem. Working closely with data engineers, architects and product teams, you will ensure the platform is secure, scalable and reliable, while driving improvements in automation, CI/CD, observability and operational resilience to support the delivery of data products at scale. Both roles offer the opportunity to influence organisation-wide technology platforms, shape engineering standards and practices, and contribute to the delivery of modern, reusable capabilities that support the Ministry of Justice's digital and data ambitions. This role aligns against the Lead DevOps engineer role from the Government Digital and Data Framework You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a broad range of technologies and are looking for people with strong practical experience in modern software delivery environments. Cloud platforms: AWS Infrastructure as code: Terraform Containerisation and orchestration: Docker, Kubernetes Source control and CI/CD: GitHub, GitHub Actions Languages: Python You will be supported to deepen your knowledge of our platforms once in post Our work is largely open source. You can explore repositories at: Key Responsibilities Lead the engineering, development and continuous improvement of strategic platforms, including infrastructure, environments and deployment pipelines Develop and maintain CI/CD pipelines and automation to enable teams to build, test and deploy services quickly, safely and consistently. Work directly in code and infrastructure (for example Infrastructure as Code) to ensure platforms are robust, secure and maintainable Build and evolve shared platform capabilities that support the delivery and operation of digital and data services across the organisation. Ensure platforms are designed for high availability, scalability and resilience, with appropriate approaches to disaster recovery and business continuity. Implement and improve observability, including logging, metrics and tracing, to enable effective monitoring and operational support. Provide technical leadership and practical support to engineering teams, helping them make effective use of platform capabilities, tooling and environments. Work closely with engineers, architects and product teams to ensure services are deployable, operable and production-ready. Take ownership of platform reliability, performance and operational excellence in production environments. Support incident response, troubleshooting and root cause analysis, driving continuous improvement through automation, tooling and platform enhancements. If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential: Significant, recent hands-on experience working as a DevOps Engineer, Platform Engineer or similar, building and operating cloud-native platforms or services in production. Hands-on experience building and operating container-based platforms (e.g. Kubernetes) in production, including deploying and managing distributed systems. Experience using infrastructure as code (e.g. Terraform, CloudFormation) to provision and manage scalable, reliable environments. Experience implementing and operating observability tooling (logging, monitoring, alerting, tracing) to support reliable services in production. Understanding of how to design and operate platforms that support integration patterns such as APIs, event-driven systems and messaging. Willingness to be assessed against the requirements for SC clearance. We welcome the unique contribution diverse applicants bring and do not discriminate based on culture, ethnicity, race, nationality or national origin, age, sex, gender identity or expression, religion or belief, disability status, sexual orientation, educational or social background or any other factor.

Locations: East Midlands (England), East of England, London (region), North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the Humber The Role Please note this role requires you to pass Security Check clearance. Please click on the link for details. We're recruiting for a Lead Developer here at Justice Digital , to be part of our warm and collaborative Developer Experience team which sits in the Office of the Chief Technology Officer (OCTO). This role aligns against the Lead Developer Role from the Government Digital and Data Framework OCTO sets technical direction across the organisation. It defines standards, shapes platforms and ways of working, and supports teams to build and operate services that are secure, reliable and sustainable. This role focuses on improving how engineers work by defining standards and ensuring they are implemented through shared tooling rather than guidance alone. You will play an integral part in central teams responsible for Developer Experience (DevX) and the Developer Portal, working closely with platform, security and architecture teams. You'll be confident working with other developers on our tech stack and comfortable learning new technologies and systems. We use a variety of different technologies and will work with you to place you in a team that matches your skills, interests and aspirations wherever possible. You will work with user researchers, product managers, designers, delivery managers, technical architects and content specialists who share a vision for improving government through smarter use of technology. You can find more details of the Benefits we offer here . To help picture your life at MoJ Justice Digital, Data and Science please take a look at our blog. Our Tech Stack We use a range of technologies and we're looking for people who specialise in one or more of them (Python or Java) and who love learning new languages and frameworks. For example, we might use Python to write our application code, Circle CI or GitHub Actions for CI/CD, Sentry for application monitoring, Kubernetes and Docker to schedule and run our services (read about our Cloud Platform), AWS for most of our infrastructure, GOV.UK Design System for our web interfaces and use Macbook Pros. For front-end development, we value a robust understanding of the underlying web technologies. We value well-maintained, open-source tools that can be used to produce semantic HTML, performant CSS and unobtrusive JavaScript or TypeScript, and we assess all our services against accessibility criteria. We're happy to help you learn our tech stack once you're part of our team, and do not require an exact match in your experience of languages. Check out GitHub for a closer look at the technologies we use, and a complete list of services that we build and maintain. We subscribe to the manifesto for agile software development. Our Community We currently have over 200+ experienced developers who make up the engineering community across the MoJ. You will coach and mentor junior colleagues and take part in informal support networks with your peers. You will be encouraged to play an active role in the engineering community and culture. We take the responsibility of supportive and effective line management very seriously. We will value the skills you bring to the civil service and help you to build on them. When the time is right, we will support moving between teams or government departments to learn different technologies, or take on more responsibility, according to your career goals. Take a look at our developer blog to get a sense of our work and culture. Key Responsibilities This role combines a number of key disciplines in addition to hands-on development and writing code. You will inspire, mentor, coach, manage and lead software developers within a business domain. You will also focus on generating a culture of quality, maintaining balance between building sustainable well architected products and unlocking citizen value early The areas of your responsibility for leadership will shift between people, architecture, development and product strategy, depending on context and need You will contribute to the technical leadership in DevX team, specifically Developer Tooling. There will be opportunity to line manage several Senior Developers as the team expands into Developer Portal. Technical Leadership Taking responsibility for tickets and releasing production ready code Collaborate with Technical Architects and Product Managers to set product direction Collaborate with Technical Architects to help in the design of systems and implementation of coherent and sustainable technical roadmaps Lead discussions with Developers to nurture consensus on technical/team decisions Support backlog refinement, helping plan, define and prioritise actionable tasks for the team Build inclusivity and understanding by promoting strategies to share technical knowledge of our systems with appropriate documentation and other activities Support Delivery Managers in unblocking value where necessary and/or honest representations of effort in an agile environment as the teams learn more Engineering Management Managing, coaching and growing people with a focus on their wellbeing and development Support Delivery Managers in improving team maturity Engineering Profession Work with your local Principal Developer and the wider community to improve and maintain good coding standards and practices Help provide feedback on wider technical strategy of your business unit Share knowledge and build enthusiasm for sharing via activities like brown bags, cooperative workshops, chat discussions and other means Encourage open discussion and drive communities in our primary communication tools Have a mindset for growth and learning looking for emerging technologies, tools and good practice Help build and maintain a diverse, inclusive culture across the development community, growing awareness, inclusivity, and balance Take part in the recruitment and onboarding of other Developers If this feels like an exciting challenge, something you are enthusiastic about, and want to join our team please read on and apply! Person Specification Essential You can demonstrate proven experience of Python or Java. You have experience of software development and writing production ready code. You have experience nurturing a culture of good software practice that makes change easy. You can share evidence of growing your skills in technical leadership, and advocating for your team. You have coached other people. You have contributed towards building a high performing, inclusive team culture. You have experience in delivering better value sooner and safer, through DevOps, XP or other ways of working that lead to agility and collaboration. You enjoy building long-lasting relationships and trust with others. You have proven technical leadership skills. You have grown sustainable teams. Willingness to be assessed against the requirements for SC clearance.

Senior Backend Python Developer 6-Month contract - Inside IR35 - up to £450 per day Leeds based - hybrid working - 3 days onsite Responsibilities Build and maintain backend services and APIs in line with existing architectural patterns and standards. Implement business logic, data access layers, and integrations with internal and external systems. Develop and enhance RESTful APIs, following defined contracts and API standards. Write clean, maintainable, well-tested code, adhering to agreed engineering best practices. Contribute unit and integration tests to ensure functional correctness and regression safety. Support feature delivery by implementing backend components from pre-defined designs and tickets. Participate in code reviews, addressing feedback and continuously improving code quality. Troubleshoot backend issues using logs and diagnostics, escalating complex design concerns to onshore leads. Work within an Agile/Scrum team, contributing to sprint delivery and estimations for assigned work. Follow established security, performance, and reliability guidelines when implementing backend changes. Skills & Experience Core backend engineering 3-6+ years of backend development experience. Strong experience with Python or equivalent backend frameworks. Solid understanding of REST API development, request/response models, and error handling. Experience working in microservices-based architectures. Cloud & infrastructure awareness Hands-on experience deploying or running services on GCP or another hyperscaler. Familiarity with managed databases (e.g. Cloud SQL, PostgreSQL). Understanding of containerised workloads (Docker) and serverless/container platforms (e.g. Cloud Run or Kubernetes). Data & integration Strong SQL skills, including schema usage, query optimisation, and data consistency. Experience integrating with external systems via APIs or messaging. Awareness of data validation, idempotency, and failure handling patterns. Quality & delivery Experience writing unit and integration tests for backend services. Familiarity with CI/CD pipelines and version control (Git-based workflows). Comfortable working from clear requirements, tickets, and technical guidance provided by onshore leads. Ways of working Experience working as part of a distributed or offshore delivery team. Able to communicate progress, blockers, and risks clearly to onshore counterparts. Willingness to follow established standards rather than redefine architecture. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Network Security Specialist, Fortinet, Palo Alto, Zero Trust, Zscaler, Automation Hybrid working 3 days in office (London) My client is seeking a Network Security Specialist to join his team in London. This is a newly created role and sits in the Network Team and will act as a conduit between the Network Team and InfoSec team. It is an ideal opportunity for someone who is looking to step up into a technical authority/delivery lead position. As a Senior Network Security Specialist, you will design, implement and govern the network security controls that protect their modern, high-performance enterprise network. You will take a hands-on lead role in shaping the network security roadmap, defining policies and standards and driving the adoption of Zero Trust and micro-segmentation across the organisation. Skills and experience required: Experience defining/implementing network segmentation and micro-segmentation strategies Zero Trust networking principles and identity-aware access controls Designing, implementing and optimising firewall and proxy security policies. Deep hands-on experience with: Fortinet (FortiGate, FortiManager, FortiAnalyzer) Zscaler (ZIA, ZPA, Zero Trust Exchange) Palo Alto Networks (PAN-OS, Panorama, policy design) - Desirable Experience securing hybrid environments spanning on-prem, cloud, and containerised platforms. Automation and infrastructure-as-code approaches for deploying security controls. Routing, switching, load balancing and security architectures, with extensive operational and engineering experience. TCP/IP, BGP, OSPF, VLANs, VRF, VPN, VXLAN, NAT, ACLs, DNS. Packet capture and network analytics and monitoring tools. Desirable:Exposure to security controls and design for Kubernetes/OpenShift Experience within highly regulatated environments If this is of interest and you have the required skills, please submit your CV over for immediate consdieration. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.

Fixed Term Contract Infrastructure Engineer (Security) Role - Infrastructure Engineer - Security Rate - several positions ranging from £40,000 to £70,000 Location - Corsham Full Time working - Hybrid on site working pattern (2 days min) Our client is seeking a hands-on Infrastructure Engineer with security experience. This role combines infrastructure engineering with a strong focus on security, working closely with the Infrastructure Manager to improve systems, implement best practices, and enhance overall security posture. Key Responsibilities - Support and secure on-premise and cloud infrastructure- Implement infrastructure hardening and security best practices- Manage Windows server, networking, firewall, and endpoint technologies- Assist with vulnerability remediation and infrastructure improvements- Monitor infrastructure performance, stability, and security- Technical Environment Skills & Experience - Background in Infrastructure Engineering or Systems Administration- Strong Windows infrastructure knowledge- Experience with servers, networking, firewalls, and endpoint technologies- Understanding of infrastructure security principles and best practices- Exposure to cyber security, AWS, Intune, Entra, or Linux environments desirable My client is open to someone who has strong infrastructure experience and looking to step into the Security Infrastructure world so if that is you and you are interested please reach out! Fixed Term Contract Infrastructure Engineer (Security) Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:

At American Golf, we are more than a retailer we are a community united by a shared passion for the game. As Europe's leading golf retailer, we strive to provide everything a golfer needs while creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across the business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided by five core values, which shape how we work, what we expect from each other, and how we support every area of the business: Passion - Creating an environment where people and technology can thrive.Respect - Supporting colleagues with professionalism, empathy, and collaboration.Integrity - Ensuring systems and support are delivered with transparency and accountability.Drive - Continuously improving our IT service and responding with pace and purpose.Expertise - Applying strong technical knowledge to provide high-quality support. These values are at the heart of everything we do - and we're looking for someone who brings them to life every day. Key Responsibilities IT Support & Incident Management Act as the first point of contact for IT queries, providing responsive support via phone, email, and in person. Diagnose and resolve a variety of hardware and software issues, handling both 1st and selected 2nd line incidents. Log and manage tickets accurately, ensuring timely progress updates and resolutions. Participate in a structured weekend and on-call rota to support retail and logistics operations. Cloud Identity, Infrastructure & Access Management Support day-to-day activity within our growing Azure environment, with opportunities to gain AWS exposure. Assist with the organisation's migration from on-premise infrastructure to cloud platforms. Manage user accounts, password resets, access permissions, and identity issues using Microsoft Entra ID and Microsoft 365. Hardware & Core Business Systems Install, configure, and maintain software, hardware, end-user devices, and business-critical systems. Provide support for retail EPOS hardware and Microsoft Navision to ensure operational continuity. Conduct regular updates and preventative maintenance, ensuring system stability and security. Documentation & Collaboration Maintain accurate records of IT assets, procedures, and configurations. Create and update user guides, knowledge base articles, and documentation. Provide user training and best-practice guidance. Work collaboratively with Store Teams, Area Managers, Profit Protection, IT Operations, and external partners. What We're Looking For Proven experience in a 1st Line IT Service Desk role supporting Microsoft Azure and Entra ID, with exposure to AWS being beneficial. Familiarity with retail systems such as Microsoft Navision and EPOS hardware is highly desirable. Strong understanding of ITIL principles and service management best practice. Excellent communication skills and a customer-centric mindset. Ability to manage multiple priorities and remain calm under pressure. A proactive, solutions-focused approach and willingness to continuously learn. A degree in IT, Computer Science, or related discipline is an advantage but not essential. Why Join Us At American Golf, you'll join a team that values people as much as performance. You will be part of a supportive, growing IT function where your skills, ideas, and curiosity will contribute directly to the success of our business. If you're passionate about delivering great IT support and thrive in a dynamic, collaborative environment, we'd love to hear from you.

Are you an experienced IT professional with a strong background in Microsoft 365 and infrastructure support? Join Transforming PLC as an IT Business Partner and play a key role in supporting and improving digital services that make a real difference across our social care operations. IT Business PartnerManchester Hybrid (with some travel) Full Time, Permanent £40,000 per year plus benefits Please note: you must be authorised to work in the UK Transforming PLC is a UK-based group with social care provider subsidiaries. We are committed to safe, high-quality care, strong governance, and operational excellence. Our Digital Services function enables secure, reliable technology services for colleagues across offices, care settings and hybrid working, supporting better outcomes for the people we support. About the role: We are looking for an experienced IT Business Partner to join our Digital Services team. A hybrid role based in Manchester with some travel, this is a great opportunity for a technically strong, business-focused IT professional to play a key role in supporting and improving technology across a multi-site organisation. You will act as a trusted partner to stakeholders, provide technical expertise across Microsoft 365 and infrastructure, and help ensure our services are secure, reliable and fit for purpose. What you'll be doing: Act as the subject matter expert for IT infrastructure, with a focus on Microsoft 365, connectivity and site-based technologies. Provide Level 3 support and lead technical problem resolution across the organisation. Build strong relationships with stakeholders and act as a trusted advisor on digital services. Support secure, resilient and effective IT services across multiple locations. Work with third-party suppliers and internal teams to improve systems and resolve major incidents. What we're looking for: Strong knowledge of the Microsoft 365 ecosystem and IT infrastructure support. Experience in a senior infrastructure, 3rd line or similar technical support role. Good understanding of networking fundamentals, cyber security and cloud technologies. Experience supporting multi-site environments and managing third-party suppliers. Excellent problem-solving skills and the ability to communicate clearly with technical and non-technical stakeholders. Experience in healthcare or social care environments would be an advantage. What we offer: Competitive salary and benefits package. Hybrid working with flexibility aligned to business needs. Opportunities for professional development and career growth. A collaborative and supportive working environment. If you are a proactive IT professional who enjoys combining technical expertise with stakeholder partnership, we would love to hear from you. Apply now to join us and help shape reliable, secure and effective digital services across the organisation. How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience includes IT Infrastructure Engineer, Senior IT Support Engineer, 3rd Line Support Engineer, Technical Services Manager, IT Operations Engineer, Microsoft 365 Engineer, Infrastructure Support Analyst, Systems Administrator, IT Manager, Network and Infrastructure Engineer, Digital Services Partner, Technical Account Manager, Cloud Support Engineer, Service Delivery Analyst, End User Computing Engineer, IT Solutions Specialist, ICT Business Partner.

IT Operations Manager Please note this role is full onsite (however, free daily parking or subsidised work commute is offered). In addition, my client is unable to offer sponsorship, now or in the future. The role is based in my clients headquarters in central Norwich. Permanent, Full Time. Salary to 55K dependant on experience. Generous Pension. 25 days holiday plus public holidays + up to 3 days Long Service entitlement. Health Scheme. Generous Life Assurance. Free use of electric vehicle charge points. 9am to 5pm working hours with 45 mins paid lunch break ( some flexi-time also offered to allow a day off in lieu) Fresh fruit daily, plus regular treats. Training Courses to further enhance technical skills and learning. cycle to work schemes. Other additional perks offered. The company is based within Norwich City Centre, so easily accessible by car, train or cycle. It's not too far from some great pubs, too! If you are keen to join progressive company, gain exposure to a diverse array of technologies, and provided the opportunity to learn and progress within the organisation, take a senior, responsible role, and make an impact with their technical environment, then please apply. My client is in urgent need of an experienced IT Operations Manager to manage the existing IT Infrastructure Team and be responsible for overseeing the daily operations of the IT department, ensuring the stability, reliability, and security of the organization's IT infrastructure. This includes managing the IT Service Desk operations and teams. Leadership and Management: Lead and manage the service desk team to deliver exceptional technical support to internal users, ensuring prompt resolution of IT issues. Implementing best practices and driving continuous improvement to enhance customer experience and operational efficiency. The successful candidate will be responsible for ensuring appropriate cyber security systems are in place. IT Infrastructure: Oversee the maintenance, support, and optimization of all IT systems, including servers, networks, and applications. Ensure the infrastructure is secure and compliant with industry standards. Compliance and Security: Ensure all IT operations comply with relevant laws, regulations, and industry standards. Ensure alignment with corporate and cluster policies, procedures, service levels and defined process, to contribute to the standardization of IT. Performance Monitoring: Monitor and analyse the performance of IT systems and services. Identify areas for improvement and implement changes as needed. About You: Preferred 4 years+ years of recent, relevant experience. Experience in IT management, with a proven track record of leading and managing IT teams in a service led environment. Previous experience of managing suppliers. Strong knowledge of IT systems, networks, and applications. Familiarity with cloud computing, cybersecurity, and data management. Expertise in change planning. Virtualisation of both Server and Desktop environments using VMWare. Windows Servers/Desktop operating systems. Active Directory and Group Policy knowledge. Microsoft 365 Exchange knowledge.

Overview We are searching for a Business Systems, Delivery & Change Manager to lead our business systems, digital platforms, and technology change portfolio. This senior technology leader will ensure our portfolio delivers measurable value, supports operational excellence, and aligns with organisational strategy. You will provide leadership across business systems management, project delivery, and strategic change - ensuring solutions are well-designed, well-governed, and successfully adopted. The role combines people leadership, technology governance, and delivery oversight, guiding cross-functional teams and suppliers to ensure that technology change is delivered safely, consistently, and effectively across the business. Responsibilities Define and own the strategic direction for business systems, ensuring alignment to Solus' technology roadmap and business goals. Prioritise the change portfolio, balancing strategic needs, operational risks, dependencies, and capacity. Make decisions on technology investments, supplier contracts, and commercial evaluations. Approve and govern system changes, ensuring security, architectural integrity and operational stability. Own the standards and frameworks for delivery, change governance, business analysis, release management, and system lifecycle management. Make people-leadership decisions including performance management, capability development, and team structure. Evaluate and manage risk across systems, projects and change activity, ensuring regulatory, audit and security requirements are fully met. Strategic Leadership: Build and deliver a long-term strategic roadmap for business systems, integrations, data flows, and platform evolution. Provide leadership across the delivery and change capability, setting expectations for quality, pace, and governance. Work closely with the CIO to ensure alignment between infrastructure, cloud, platforms, business applications and change. People Leadership & Team Development: Lead a multi-discipline function (Business Analysts, Change Leads, Delivery Leads, Systems SMEs) ensuring capability, performance, and progression. Develop team members through coaching, mentoring, training and succession planning. Create a high-trust, high-performance culture that empowers colleagues and encourages continuous improvement. Ensure the team manages documentation, processes and business knowledge to reduce key-person dependencies. Delivery & Change Ownership: Own the full lifecycle of technology change: intake, analysis, prioritisation, design assurance, delivery oversight, adoption, and benefits tracking. Ensure delivery teams follow agreed standards (Agile, hybrid, or waterfall where appropriate) with consistent governance. Oversee delivery risks, RAID management and cross-functional dependencies. Ensure systems changes are safe, secure, tested, and supported at go-live. Business Systems Management: Oversee the lifecycle of key business systems - including upgrades, vendor management, integrations, and enhancement roadmaps. Ensure systems are secure, resilient, and compliant, supported by well-maintained documentation and change records. Act as escalation point for system incidents, recurring issues, platform concerns and supplier escalations. Drive simplification, standardisation and rationalisation of systems to reduce complexity and improve user experience. Stakeholder Leadership: Build strong relationships with business leaders, operational managers, suppliers, and technology partners. Communicate complex technical and delivery topics clearly at senior level. Represent Technology at governance boards, steering groups, and executive forums. Financial Leadership: Manage budgets for systems, suppliers, licences, and delivery resources. Ensure cost-effective delivery and maximise value for money from suppliers and change activity. Qualifications Degree in IT, Technology, Business Management or related field. Strong evidence of leadership in technology delivery, business systems or change management. Certifications beneficial: ITIL (governance & service management) Agile/Scrum/Scaled Agile Project/Programme Management (PMP, MSP, Prince2) Change Management (APMG/PROSCI) Experience managing budgets, suppliers and enterprise-scale change functions. Skills and experience Strong leadership capability: team leadership, coaching, performance management. Deep understanding of business systems, integrations, software delivery lifecycle, and enterprise change management. Ability to oversee complex delivery portfolios, balancing capacity, risk and value. Advanced stakeholder management and influencing skills across senior levels. Knowledge of technology strategy, architecture governance, and vendor management. Strong analytical, commercial and problem-solving skills. Experience managing multidisciplinary teams in fast-paced environments. Ability to constructively challenge, make decisive recommendations, and deliver difficult messages. Demonstrated ability to shape culture, drive behavioural change and embed new ways of working. Who are Solus? Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.

This role provides interim leadership of network, cyber, and infrastructure services within a public sector organisation. You will manage a team of engineers while ensuring secure, resilient, and high-performing IT operations. Client Details Our client is a well-established organisation within the public sector, delivering critical services across a diverse and dynamic environment. They are seeking an experienced Interim IT Network Manager to provide interim leadership across their network and cyber functions, ensuring the continued stability, security, and performance of their IT services. Description Lead and manage a team of approximately 10 Network and Cyber Analysts and Engineers, providing direction, mentoring, and performance management. Oversee the organisation's network infrastructure, cyber security posture, and core IT services. Ensure high levels of system resilience, availability, and security across all infrastructure. Drive best practice across network operations, cyber governance, and infrastructure management. Collaborate with senior stakeholders to align IT services with organisational priorities. Manage incident response, risk mitigation, and continuous service improvement initiatives. Contribute to IT strategy, roadmap planning, and transformation programmes. This is a fractional role, working 4 days per week, with 50% of that time at the head office in Gloucestershire. Profile As the successful Interim IT Network Manager you should have strong technical knowledge in: Enterprise networking (LAN/WAN, firewalls, routing & switching). Cyber security principles, standards, and best practice. Broad IT infrastructure (servers, cloud platforms, end-user environments). In addition, you will have Proven experience managing technical IT teams, particularly within networking or infrastructure environments. Ability to lead in a people-focused, hands-off but technically credible role. Experience within public sector or regulated environments is desirable. Strong stakeholder management and communication skills. Delivery-focused and pragmatic with strong problem-solving ability. Job Offer Day rate: 500 - 600 (Inside IR35) Contract: 4 days per week (fractional role) Duration: 12 Months Location: 50% onsite in Gloucestershire, remainder remote Opportunity to lead an established, high-performing team Blend of strategic leadership and technical oversight Immediate impact in a service-driven organisation This is a fantastic opportunity for an experienced Interim IT Network Manager to make a meaningful impact within the public sector. If you're ready to take the next step in your career, we encourage you to apply today.

Job title: Business Analyst - Strategic Remote Access Contract: 3 months (possibility of extension) Location: London (hybrid) Job description We are seeking a highly capable and detail driven Business Analyst to support a major remote access transformation programme spanning corporate, retail, and operational technology environments. The successful candidate will lead the requirements gathering, analysis, and documentation of all currently undocumented business requirements relating to Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT, and remote access capabilities across a large scale FMCG / supermarket organisation. This role will work closely with the Remote Access Project Manager, engineering teams, security, operations, and business stakeholders to ensure that all functional and non functional requirements are captured, validated, prioritised, and translated into actionable deliverables. The Business Analyst will play a critical role in shaping solution design, ensuring alignment with business needs, and supporting the delivery of secure, scalable, and user centric remote access services. Key Responsibilities Lead structured requirements gathering activities, including workshops, interviews, process reviews, and analysis of existing documentation across corporate, retail, and OT environments. Identify, document, and validate all business requirements related to remote access, including AVD usage patterns, Zscaler access flows, IoT/OT connectivity needs, and store based operational requirements. Map current state processes and user journeys, identifying gaps, pain points, and undocumented dependencies across remote access workflows. Define future state processes aligned to programme objectives, security standards, and operational constraints. Translate business needs into clear functional and non functional requirements, user stories, acceptance criteria, and process artefacts. Collaborate with technical teams to ensure requirements are feasible, aligned with architectural principles, and fully understood prior to design and build. Support the creation of solution options, ensuring business impacts, risks, and trade offs are clearly articulated. Work closely with retail and FMCG stakeholders, capturing store specific requirements such as device access, POS systems, handheld devices, IoT sensors, and operational workflows. Document remote access requirements for OT environments, including secure connectivity, segmentation, and device level constraints. Ensure requirements traceability from discovery through to delivery, testing, and operational handover. Support test planning and UAT, ensuring test cases align to documented requirements and business expectations. Maintain high quality documentation, including BRDs, process maps, user stories, data flows, and decision logs. Act as a bridge between business and technical teams, ensuring clarity, alignment, and timely decision making. Essential Skills and Experience Proven experience as a Business Analyst within infrastructure, security, remote access, or cloud transformation programmes. Strong understanding of Azure Virtual Desktop, user personas, application delivery, and remote access workflows. Experience working with Zscaler (ZIA/ZPA) or similar secure remote access technologies. Exposure to Operational Technology (OT) and IoT environments, including device connectivity and security considerations. Experience working in FMCG or retail environments, ideally with store based technology and operational processes. Strong capability in requirements elicitation, process mapping, and documentation using industry standard techniques. Ability to translate complex technical concepts into clear business language. Excellent stakeholder management skills, with experience engaging senior leaders, technical SMEs, and operational teams. Strong analytical and problem solving skills, with the ability to identify gaps, dependencies, and risks. Experience producing user stories, acceptance criteria, and process flows for engineering and delivery teams. Familiarity with identity, access, and security concepts relevant to remote access and cloud based solutions. Desirable Skills Experience working with multi domain Active Directory, Entra ID, or hybrid identity environments. Understanding of zero trust principles, network segmentation, and secure access architecture. Knowledge of store technology platforms, POS systems, handheld devices, or IoT sensors. Experience supporting UAT, test case development, and validation activities. Exposure to data governance, compliance, and audit requirements in regulated or retail environments. Experience working with third party vendors or managed service providers. Familiarity with Agile delivery, including backlog refinement and sprint planning. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Vacancy job title: Project Manager - Strategic Remote Access Start Date: ASAP Contract: 3 months (possibility of extension) Location: London (Hybrid) Job description: We are seeking a highly skilled and delivery focused Remote Access Project Manager to lead end to end implementation and optimisation of remote access technologies across a complex, multi domain enterprise environment. This role will oversee projects involving Azure Virtual Desktop (AVD), Zscaler, Operational Technology (OT), IoT ecosystems, and remote access enablement within FMCG / retail environments, including large scale supermarket operations. The successful candidate will be responsible for driving the delivery of secure, scalable, and high performing remote access solutions, ensuring alignment with business needs, technology standards, and operational requirements. This role requires exceptional stakeholder management, strong governance discipline, and the ability to coordinate cross functional engineering, security, and operational teams. Key Responsibilities Lead the end to end delivery of remote access programmes, including Azure Virtual Desktop deployments, Zscaler integrations, and secure connectivity solutions across corporate and store environments. Define project scope, milestones, and delivery plans, ensuring alignment with enterprise architecture, security policies, and operational constraints. Coordinate with engineering, security, OT, and network teams to ensure seamless integration of AVD, Zscaler, and IoT/OT connectivity requirements. Oversee readiness assessments for remote access across retail and FMCG environments, including store networks, distribution centres, and operational technology platforms. Manage stakeholder expectations across technology, operations, retail leadership, and third party vendors, ensuring clear communication and timely decision making. Ensure remote access solutions meet performance, security, and compliance requirements, including identity, device posture, and network segmentation. Develop and maintain project documentation, including RAID logs, delivery plans, architecture alignment packs, and governance artefacts. Monitor project risks and dependencies, proactively identifying mitigation strategies and ensuring escalation paths are followed. Support change management and adoption activities, ensuring store colleagues, corporate users, and operational teams are prepared for new remote access capabilities. Collaborate with service management teams to ensure operational readiness, handover documentation, and support models are fully defined. Drive continuous improvement across remote access processes, tooling, and user experience. Essential Skills and Experience Proven experience as a Project Manager delivering complex infrastructure or remote access programmes in large enterprises. Deep expertise in Azure Virtual Desktop, including architecture, deployment, scaling, and operational considerations. Strong knowledge of Zscaler technologies, including ZIA, ZPA, and secure remote access patterns. Experience working with Operational Technology (OT) environments and understanding of the unique security and connectivity challenges they present. Understanding of IoT ecosystems, device onboarding, and secure connectivity patterns. FMCG or retail experience, ideally within supermarket or high volume store environments. Strong stakeholder management skills, with the ability to influence senior leaders, technical teams, and operational stakeholders. Prince2, PMP, or equivalent project management accreditation. Excellent communication skills, with the ability to translate technical concepts for non technical audiences. Demonstrated ability to manage multiple workstreams, dependencies, and cross functional delivery teams. Strong understanding of identity, access, and security principles relevant to remote access and cloud based environments. Desirable Skills Experience delivering remote access solutions across multi domain Active Directory or hybrid identity environments. Familiarity with Entra ID, conditional access, and device compliance frameworks. Knowledge of network segmentation, zero trust principles, and secure access architecture. Experience working with store technology platforms, POS systems, handheld devices, or IoT sensors. Understanding of data governance, compliance, and audit requirements in regulated or retail environments. Exposure to automation, scripting, or API driven configuration for remote access platforms. Experience working with third party managed service providers in large scale technology programmes. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Integration Lead - Secure Digital Platform 6-Month contract - Inside IR35 - market rate Reading based - 5 days a week onsite Defence sector - need to be eligible for SC Clearance - current and active SC Cleared already is strongly preferred Role Description The Integration Lead is responsible for leading the technical design, development, and delivery of secure, scalable, and reusable foundational technology services within the Secure Digital Platform. The Integration Lead partners with Delivery Leads, product owners and architects, to lead and manage the technical implementation of platform capabilities and enterprise services to the roadmap planned for each platform. The Integration Lead acts as a hands-on technical leader and subject matter expert, ensuring engineering excellence, operational integrity, and alignment of delivery with enterprise architectural direction and business objectives. Key Responsibilities Provide delivery leadership across the Engineering, Agile team and Test teams to build and maintain reusable and secure platform services aligned with the organisation's technology strategy. Work with the Delivery leads to understand the roadmap of work Work closely with Product Owners / Architects to implement and test the capabilities within the platforms Drive high-quality software engineering practices across the team, including code reviews, test automation, CI/CD pipelines, performance monitoring, and observability. Ensure delivered solutions align with solution designs and security guardrails. Guide teams in the selection and use of modern tools, frameworks, and platforms that optimise development efficiency and operational effectiveness for delivery. Support the development and evolution of the Secure Digital Platform roadmap by identifying technical dependencies, enablers, and delivery risks. Partner with the wider Secure Digital Platform team to establish and enforce standards for infrastructure-as-code, API development, cloud-native services, and integration. Collaborate with cybersecurity, operations, and compliance teams to ensure secure design and adherence to internal and external policies. Act as a technical escalation point for complex engineering issues and support the Engineering, Agile and Test leads to develop and row technical capability within the teams. Contribute to the preparation of delivery-related artefacts such as technical documentation, support handovers, and implementation Runbook. Foster a culture of continuous improvement, experimentation, and feedback within engineering teams. Skills and Experience Essential 5+ years of experience in technical leadership roles within software engineering, infrastructure, or platform development teams Proven experience delivering secure, scalable technology services or platforms in complex enterprise environment Hands-on experience with cloud platforms (e.g., AWS, Azure, GCP), container orchestration, and infrastructure automation (e.g., Terraform, Ansible) Strong understanding of DevSecOps principles, CI/CD pipelines, test automation, and observability tooling Familiarity with platform and product-centric delivery models and agile frameworks (e.g., Scrum, SAFe) Excellent communication and stakeholder management skills across technical and non-technical audiences Strong problem-solving skills and ability to make pragmatic decisions under ambiguity or time constraints Commitment to fostering engineering culture, mentoring others, and growing internal technical capability High ethical standards when handling confidential information Desirable Experience with platform engineering, internal developer platforms (IDPs), or technical enablement teams Experience in a highly regulated industry (e.g., Aerospace & Defence, Finance, Critical Infrastructure) Exposure to secure coding practices, threat modelling, and secure-by-design approaches Experience leading hybrid delivery teams (e.g., internal and external/partner teams) Familiarity with ITSM and incident/problem/change/ management in an enterprise context Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Bold. Ambitious. Built for Top Performers Award-winning and highly accredited Microsoft partner If you understand the MSP market, and you know the value you bring, this is where you prove it. This is not a volume MSP. This is a premium, white-glove IT services business operating at the top end of the market. Clients don t come here for basic support. They come for expertise, assurance, and a partner they can trust in highly regulated, high-stakes environments. You will be selling solutions that organisations actively want. You will be working with clients who expect excellence. And you will be rewarded accordingly. The Role at a Glance IT Sales Business Development Manager Holborn, Central London (Hybrid 2-3 days onsite) Negotiable Base - Circa £120,000+ OTE (uncapped) Full-time, permanent Pedigree: ISO 9001, ISO 27001. Tier 1 Microsoft Solutions Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative / unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. IT Infrastructure (IaaS) services and support in Microsoft cloud space (M365, Azure). Sold to professional and financial services firms. Long sales cycles e.g.12-24 months Who we are For over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. The organisation is a Microsoft Partner with five competencies, maintains a Tier 1 Microsoft CSP relationship, and holds ISO27001 and ISO9001 accreditations. Clients rely on the team for specialist expertise across cloud solutions, hybrid working, the modern workplace, cybersecurity and compliance, and the adoption of automation and AI. The company has established a strong reputation for delivering on its promises and maintaining high standards of quality. Entering an ambitious growth phase, the demand for high-impact revenue generation has increased. As a result, the organisation is now seeking a dynamic sales professional to drive new business, shape opportunity pipelines, and play a key role in accelerating commercial growth. About the Role This is a strategic new business role within an established, high-performing sales team. You will take ownership of new logo acquisition across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed services opportunities over months. You will be selling into decision-makers who demand credibility, clarity, and commercial intelligence. The solutions you represent sit at the core of your clients operations, security posture, and growth strategy. This includes managed IT services, cybersecurity, Microsoft platforms, cloud infrastructure, and the modern digital workplace. This is a business built for growth, with a premium market position, low customer churn, and a reputation for delivering a high-touch, white-glove service experience. What You ll Be Doing • Driving new business across the SME market, targeting regulated and professional services environments • Building and executing intelligent outreach strategies to generate and convert opportunities • Managing complex sales cycles with discipline, structure, and consistency • Engaging senior stakeholders and influencing high-value buying decisions • Maintaining a high-quality pipeline with accurate forecasting and clear progression • Positioning high-value managed services and solutions with confidence and authority What Makes This Role Different • A true premium MSP offering, where quality and service differentiate the business • Clients who expect a strategic partner, not a supplier • Uncapped earning potential aligned to high-value deal conversion • A culture that values performance, accountability, and commercial thinking • A business with clear growth ambition and the infrastructure to support it About You You are an experienced MSP sales professional with a strong track record of winning new business and exceeding targets, motivated by operating at the premium end of the market. You have proven experience selling managed IT services into highly regulated SME environments, particularly within professional services and the financial sector, where trust, credibility, and sector understanding are critical. Commercially sharp and resilient, you thrive in a high-performance environment and bring a disciplined, process-driven approach to managing long-cycle, high-value deals over months, engaging confidently with senior stakeholders. You translate complex solutions across Microsoft 365, Azure, cybersecurity, and cloud into clear business value, and bring a strong network, credible reputation, and the ambition to succeed at the highest level. What s In It For You • Stability of a 30-year brand with the energy of a growth phase • A voice to lead change, transform and inspire • Competitive base salary + performance bonus • Leadership development programme and personal growth support • Microsoft accreditation incentives • 33 days annual leave (including bank holidays) + your birthday off • Private medical insurance, group income protection, and life insurance • Enhanced family-friendly policies • Pension scheme, company sick pay, and EAP • Paid travel for additional office attendance day Move your career forward with Doherty This is a role for someone who wants to operate at a higher level. You will be selling into organisations where the quality of IT services directly impacts business performance, security, and compliance. You will be part of a business that delivers a true white-glove experience and positions technology as a strategic advantage. If you are looking for a role where expectations are high, standards are uncompromising, and rewards reflect performance, this is it. Apply now to take your place in a business built for ambitious, high-performing MSP sales professionals. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

Job Title IT Project Manager Location Remote (option for occasional office presence) Reports to (direct) Head of IT Operations Main role purpose: Our client, a UK based document management consulting company have established and as an exciting opportunity to join their IT Operations team as an IT Project Manager. Reporting to the Head of IT Operations, you will lead a portfolio of IT projects from initiation through to BAU handover, working with cross-functional teams to deliver on time, on budget and to a high standard of quality. The ideal candidate will bring demonstrable experience of delivering complex IT projects within a busy, fast-paced environment, combined with strong stakeholder management skills and a solid grasp of Agile, Waterfall and hybrid methodologies across the full project lifecycle. Roles and Responsibilities Plan and deliver IT projects end-to-end, defining scope, goals, deliverables, timelines, resources and budget, and managing each project through to successful BAU handover. Apply appropriate project management methodologies (Agile, Waterfall or hybrid), monitoring progress and adjusting plans as required to keep delivery on track and within budget. Identify, assess and mitigate project risks and issues, escalating to senior management where appropriate. Act as the primary point of contact for project stakeholders managing expectations, communicating changes and providing regular status reports to senior management and business sponsors. Maintain accurate and up-to-date project documentation, including plans, budgets, resource allocation, technical specifications and installation/configuration records. Ensure delivered projects meet agreed quality standards, business objectives and defined requirement criteria (e.g. functionality, uptime, customer SLAs and internal metrics). Create and manage Root Cause Analysis report and activities and use the company ticketing system to log, communicate and document project activity in a timely and professional manner. Foster a collaborative team environment that promotes transparency, accountability and productivity across project teams. Lead post-project reviews and lessons-learned sessions, championing continuous improvement and the adoption of best-practice tools and standards for project management across the organisation. Comply with all relevant company policies, procedures and compliance standards, including those relating to information security and quality management. Undertake occasional travel between locations as required. Qualifications or Equivalent experience required Minimum 5 years' experience in IT project management, with a proven track record of leading cross-functional teams and delivering complex technical initiatives. At least one recognised project management certification (e.g. PRINCE2, PMP). Strong working knowledge of Agile, Scrum, Waterfall and hybrid project management methodologies. Demonstrable experience of delivering projects within a formal change management framework. Working experience of enterprise IT technologies, with a good understanding of software development processes, infrastructure and technology stacks, and the ability to interpret and communicate technical requirements. Excellent organisational, prioritisation and time management skills, with the ability to work to tight deadlines. Commitment to continuous professional development and staying current with project management best practice. Eligibility to pass background checks and obtain the necessary security clearance. Desirable Scrum Master or other Agile-related certification. IT foundation-level certification (e.g. Cloud Fundamentals). Experience in business analytics and business impact analysis. Experience with process design frameworks (e.g. BPMN). Familiarity with enterprise architecture frameworks. Knowledge of infrastructure and application security. OTHER INFORMATION: CONTACT WITH OTHERS: Primarily: Other IT Technology teams Project Management Design Development Customer Service Service Delivery Sales functions Production Operations COMPLIANCE RESPONSIBILITIES Completion of all mandatory ISO management system and BS 10008 awareness training is required to be completed on annual basis. Compliance with ISO 9001 Quality Management, ISO 45001 Occupational Health & Safety, ISO 27001 Information Security, BS 10008 Evidential Weight & Legal Admissibility Management system requirements as defined in all applicable policies, procedures, and training & awareness requirements. Adherence to the company Acceptable Use Policy. Adhere to all Company Policies and Procedures contained in the Codes of Conduct, Information Security, Environmental, Health and Safety and Quality Management Systems Report any Health & Safety, Quality, Information Security, Environmental and Business Continuity & Disaster Recovery incidents to your supervisor/line manager.

Education Solutions Consultant Location: Hybrid, with travel to education sites across the UK Working pattern: 2 to 3 days per week from home Role type: Permanent About the company Our client is a fast-growing UK technology group providing managed IT services, cloud, infrastructure, cyber security, communications, and business technology solutions. The business has a strong reputation within the education sector, supporting schools, academies, and Multi-Academy Trusts with secure, scalable, and reliable IT solutions. MFK Recruitment has recruited 46 IT professionals across the group over the past six years, with 31 still employed within the company, reflecting the progression, stability, and long-term opportunities available. The role We are looking for an experienced and technically strong Education Solutions Consultant to design, scope, and support the delivery of technology solutions for schools and Multi-Academy Trusts across the UK. This is a senior technical role sitting between consultancy, pre-sales, solution design, and delivery oversight. It is not purely pre-sales and not purely hands-on delivery. You will take ownership of the technical solution from discovery and design through to high-level delivery oversight and technical sign-off. The successful candidate will ideally have held a senior IT role within education, such as IT Manager, Network Manager, Senior Network Manager, Head of IT, or Education IT Consultant . You will understand how IT operates within schools, academies, or trusts, and be confident engaging with senior stakeholders, internal technical teams, and customers. The role is hybrid, with 2 to 3 days per week from home. You will need a full UK driving licence, access to your own car, and the ability to travel to different education sites across the UK. Key responsibilities Design technical solutions for schools, academies, and Multi-Academy Trusts Lead technical discovery sessions with customers and stakeholders Review existing customer environments and provide roadmap recommendations Produce high-level solution designs, implementation scopes, and technical recommendations Align solutions with DfE Digital and Technology Standards, Cyber Essentials, GDPR, safeguarding considerations, and security best practice Provide high-level oversight during implementation projects Work with Project Engineers and Project Managers to ensure technical delivery quality Act as an escalation point for complex deployments Perform technical sign-off on completed solutions Ensure solutions can be supported by Service Desk and Managed Services teams Produce and maintain solution designs, network diagrams, migration plans, technical standards, and implementation documentation Skills and experience required Previous senior IT experience within the education sector Background as an IT Manager, Network Manager, Senior Network Manager, Head of IT, Education IT Consultant, or similar Strong understanding of school, academy, or Multi-Academy Trust IT environments Experience designing, managing, or improving IT solutions across education sites Strong technical knowledge across networking, infrastructure, cloud, security, and end-user computing Good knowledge of Microsoft 365, Azure, Active Directory, Intune, Windows Server, networking, firewalls, wireless, switches, VLANs, and site connectivity Understanding of cyber security requirements within education Ability to engage confidently with school leaders, business managers, IT teams, and technical stakeholders Experience creating technical documentation, scopes, designs, or project recommendations Strong written and verbal communication skills Full UK driving licence, own car, and willingness to travel across the UK Desirable experience Experience working for an education-focused MSP Knowledge of DfE Digital and Technology Standards Cyber Essentials or Cyber Essentials Plus knowledge Experience supporting tenders, bids, or technical presentations Microsoft, networking, cyber security, or cloud certifications Experience with cloud migrations, wireless refreshes, server upgrades, security improvements, or wider infrastructure projects Personal attributes The successful candidate will be technically strong, consultative, and confident working with education customers. You will understand the pressures and priorities within schools and trusts, and be able to design practical technology solutions that improve reliability, security, and user experience. You will be comfortable speaking with both technical and non-technical stakeholders, explaining recommendations clearly, and taking ownership of the technical solution from discovery through to sign-off.

Senior 2nd Line Support Engineer (Escalations / Microsoft / MSP) 40,000 - 45,000 + Training + Progression Central London / Hybrid Permanent Full Time An award-winning Microsoft-focused MSP is looking for a Senior 2nd Line Support Engineer to join its growing Service Desk team. This is more than a typical 2nd line support role. You'll act as a senior escalation point for the Service Desk - combining strong technical troubleshooting skills with excellent customer communication, ownership and commercial awareness. You'll support a highly capable Tier 1 team, help improve service delivery standards and work closely with Service Desk leadership to ensure customers receive a first-class experience. There are also genuine progression opportunities into Team Leadership, Service Delivery or Pre-Sales as the business continues to grow. The Role You'll be responsible for: Acting as the senior escalation point for complex support issues Supporting and mentoring Tier 1 Engineers Troubleshooting Microsoft 365, Azure and infrastructure issues Investigating and responding to security alerts from SOC / SIEM platforms Supporting Cisco Meraki networking environments Managing issues through to resolution with clear customer communication throughout Identifying recurring technical or service trends and helping improve processes Producing documentation and knowledge sharing material Working closely with Service Desk Management and senior technical teams Escalating to Tier 3 teams where required Technical Environment Microsoft 365 Azure Windows Server / Active Directory Cisco Meraki Endpoint Manager / Intune MFA / Security tooling SIEM / EDR platforms Hyper-V Windows, Mac, iPhone and Android device support What They're Looking For Previous experience in a 2nd Line Support or Escalation role within an MSP environment Strong Microsoft technology experience Excellent communication and customer-facing skills Someone proactive, organised and calm under pressure Ability to prioritise multiple issues effectively Commercial awareness and a customer-first mindset A team player who enjoys mentoring and improving service standards Someone ambitious who wants to continue developing their career Why Join? Award-winning MSP and Microsoft Solutions Partner Strong technical and collaborative culture Weekly formal training and paid certifications Hybrid working Exposure to modern cloud, security and AI technologies Clear progression opportunities Friendly, highly experienced engineering team If you're an experienced MSP Support Engineer looking for a role where you can build credibility, influence service delivery and progress your career beyond traditional support, we'd love to hear from you.