Our client is looking for a tech-savvy person to join their office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you'll learn fast, get involved in everything from AI to software development, and grow with the company. Our client is one of London's most trusted cleaning companies. They have completed over 500,000 cleans, serve thousands of customers, and they are investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you'll do: IT Support - First point of contact for office tech issues, PC maintenance, setting up new starters, and managing their external IT support provider. Software Development - Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild. AI and Automation - Spotting tasks that could be automated, building and testing AI tools that connect their internal systems, and training the team on how to use AI effectively. Data and Reporting - Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics. Subscriptions and Licences - Keeping a register of all their software, flagging anything unused. Cleaning Innovation - Researching new cleaning equipment and products, running trials with their teams. Office Admin - Ordering supplies, maintaining the coffee machines, organising Friday lunch. What they're looking for: Fluent English and Russian (written and spoken). You'll use both daily. Genuine enthusiasm for technology, AI and automation. Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware). Confident user of AI tools such as Claude, Perplexity or ChatGPT. Self-motivated, curious, and a fast learner. Familiarity with Power BI or Looker Studio is a plus, not a must. What our client offers: £30,000 to £36,000 depending on experience and aptitude. 28 days holiday. Stakeholder pension, private health insurance and health cash plan. A genuine path to grow into a senior technology role as the company scales. A friendly, multilingual office team with free fruit, drinks and regular team events. Full training provided. They want someone who can grow with them. The Basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based - Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Our Client Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator
Jun 05, 2026
Full time
Our client is looking for a tech-savvy person to join their office team and help shape how a growing London company uses technology day-to-day. This is a hands-on role where you'll learn fast, get involved in everything from AI to software development, and grow with the company. Our client is one of London's most trusted cleaning companies. They have completed over 500,000 cleans, serve thousands of customers, and they are investing in the technology behind the operation. Your attitude, curiosity and communication skills matter far more than years of experience. What you'll do: IT Support - First point of contact for office tech issues, PC maintenance, setting up new starters, and managing their external IT support provider. Software Development - Getting involved in live software projects: brainstorming ideas, discussing implementation with Developers, testing new features, helping shape product roadmaps, and contributing to a future website rebuild. AI and Automation - Spotting tasks that could be automated, building and testing AI tools that connect their internal systems, and training the team on how to use AI effectively. Data and Reporting - Helping management with one-off analysis requests such as profitability reviews, pricing and operational metrics. Subscriptions and Licences - Keeping a register of all their software, flagging anything unused. Cleaning Innovation - Researching new cleaning equipment and products, running trials with their teams. Office Admin - Ordering supplies, maintaining the coffee machines, organising Friday lunch. What they're looking for: Fluent English and Russian (written and spoken). You'll use both daily. Genuine enthusiasm for technology, AI and automation. Basic IT troubleshooting skills (Windows, Microsoft 365, common office hardware). Confident user of AI tools such as Claude, Perplexity or ChatGPT. Self-motivated, curious, and a fast learner. Familiarity with Power BI or Looker Studio is a plus, not a must. What our client offers: £30,000 to £36,000 depending on experience and aptitude. 28 days holiday. Stakeholder pension, private health insurance and health cash plan. A genuine path to grow into a senior technology role as the company scales. A friendly, multilingual office team with free fruit, drinks and regular team events. Full training provided. They want someone who can grow with them. The Basics Hours: Monday to Friday, 9am to 5:30pm (37.5 hrs/week) Location: Office based - Woolwich Arsenal, SE18 6PF Start date: June 2026 (to be confirmed) Probation: 6 months Note: This is a fully office-based role. Applications from candidates seeking hybrid or remote working will not be considered. About Our Client Award-winning London cleaning company, founded in 2015. Corporate member of the British Institute of Cleaning Science, Living Wage Employer, Royal Greenwich Business Awards winner 2022, and rated in the top three cleaning companies in London by ThreeBestRated. Similar Roles: IT Support Co-ordinator; IT Administrator; Technology Co-ordinator; IT and Office Co-ordinator; IT Operations Assistant; Systems Co-ordinator; IT Support Analyst; Office Technology Co-ordinator; Graduate IT Role; IT and AI Co-ordinator
WE CAN NOT PROVIDE SPONSORSHIP FOR THIS POSITION IT Support Analyst (Graduate) 25,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to effectively manage their expectations. Ensure the delivery of an efficient service that maintains a high level of user satisfaction. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge of corporate infrastructure. Custom and standard software packages. Azure AVD, Windows Server 2019/2022, Microsoft 365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors.
May 30, 2026
Full time
WE CAN NOT PROVIDE SPONSORSHIP FOR THIS POSITION IT Support Analyst (Graduate) 25,000 per annum + permanent benefits Fully On-Site - Chelmsford Key Responsibilities (include, but are not limited to): Provide technical support to staff members through phone calls or email correspondence and maintain detailed records of all IT requests. Keep users informed about the status of their tickets to effectively manage their expectations. Ensure the delivery of an efficient service that maintains a high level of user satisfaction. Troubleshoot and resolve incidents involving various systems, applications, and technologies either through remote access or by providing direct user assistance. Proactively manage service desk queues, handle unassigned tickets, and continuously update work information. Facilitate and support internal office relocations (IT equipment only) and new user configurations. Cabling and network patch management. Inventory and asset management. Assist in various application and infrastructure projects. Essential skills Knowledge of corporate infrastructure. Custom and standard software packages. Azure AVD, Windows Server 2019/2022, Microsoft 365. Administration of Computers and Users in Active Directory. Knowledge of VOIP systems. Zendesk or similar service desk software. Setup and configuration of new user PC and laptop hardware. Hardware maintenance, including coordination with third-party suppliers and contractors.
Salary from £43, 886 + Up to 10% bonus Permanent, 40 Hours Per Week Based at Thorpe Park - Leeds, with three days a week in the office Turn data into decisions that shape the future of our network We have an amazing opportunity for someone to work within the Asset Strategy Team in our Network Integrity department as an Asset Risk and Strategy Analyst. You support NGN's investment decision-making and quantify the value impact of NGN s strategic investment programme. We re looking for a self-starter who can pick up and develop new concepts quickly, whilst working as part of an agile and supportive team. Previous experience in an analytical role would be an advantage; however, we will work with the right candidate to provide the training and support to ensure you are equipped with the skills to be successful in this role. Graduate applications are welcome if you can demonstrate the skills required. Your key responsibilities will include: Supporting the configuration and maintenance of NGN's Asset Investment Planning decision support tool through maintenance of the software code (C#), following quality assurance processes Leading the annual reporting of NGN performance against the Network Asset Risk Metric (NARM) and supporting the business in monitoring of NGN s performance against it Ensuring alignment of our asset level strategies to NGN s strategic business objectives and managing risk and service outputs over multiple time periods (5 - 25 years) Optimising investment plans on 0 10-year timescales using NGN's Asset Investment Planning decision support tool and carrying out analysis/providing analytical support to the Asset Strategy, Investment Planning and RIIO-GD3 Business planning teams Working with multi-disciplined teams, including statisticians, economists, and engineers and attending internal and external meetings as required What we are looking for: Ideally, degree educated in an analytical subject or have relevant industry experience Possess strong critical thinking, analytical and numeracy skills Experience in using coding languages such as Python, R, and C#. The role involves the maintenance and improvement of NGN s Decision Support Tool code (currently C#) An aptitude to learn and develop new concepts and skills quickly Can effectively communicate challenging concepts with a range of stakeholders Ensure that you have full eligibility to work in the UK Why join NGN? Salary from £43,886 per annum Annual bonus of up to 10%, recognising your contribution and performance Hybrid working, with three days a week in the office 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme, doubling your contribution, up to 10% Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the end of June. If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed).
May 29, 2026
Full time
Salary from £43, 886 + Up to 10% bonus Permanent, 40 Hours Per Week Based at Thorpe Park - Leeds, with three days a week in the office Turn data into decisions that shape the future of our network We have an amazing opportunity for someone to work within the Asset Strategy Team in our Network Integrity department as an Asset Risk and Strategy Analyst. You support NGN's investment decision-making and quantify the value impact of NGN s strategic investment programme. We re looking for a self-starter who can pick up and develop new concepts quickly, whilst working as part of an agile and supportive team. Previous experience in an analytical role would be an advantage; however, we will work with the right candidate to provide the training and support to ensure you are equipped with the skills to be successful in this role. Graduate applications are welcome if you can demonstrate the skills required. Your key responsibilities will include: Supporting the configuration and maintenance of NGN's Asset Investment Planning decision support tool through maintenance of the software code (C#), following quality assurance processes Leading the annual reporting of NGN performance against the Network Asset Risk Metric (NARM) and supporting the business in monitoring of NGN s performance against it Ensuring alignment of our asset level strategies to NGN s strategic business objectives and managing risk and service outputs over multiple time periods (5 - 25 years) Optimising investment plans on 0 10-year timescales using NGN's Asset Investment Planning decision support tool and carrying out analysis/providing analytical support to the Asset Strategy, Investment Planning and RIIO-GD3 Business planning teams Working with multi-disciplined teams, including statisticians, economists, and engineers and attending internal and external meetings as required What we are looking for: Ideally, degree educated in an analytical subject or have relevant industry experience Possess strong critical thinking, analytical and numeracy skills Experience in using coding languages such as Python, R, and C#. The role involves the maintenance and improvement of NGN s Decision Support Tool code (currently C#) An aptitude to learn and develop new concepts and skills quickly Can effectively communicate challenging concepts with a range of stakeholders Ensure that you have full eligibility to work in the UK Why join NGN? Salary from £43,886 per annum Annual bonus of up to 10%, recognising your contribution and performance Hybrid working, with three days a week in the office 25 days of annual leave, plus recognised bank holidays and 2 additional half-days over the Christmas period Occupational sick pay available after the first 2 calendar days of statutory sick pay Generous stakeholder pension scheme, doubling your contribution, up to 10% Flexible benefits and salary sacrifice options, including discounts on UK attractions, gym memberships, restaurants, experience days, plus access to a Virtual GP service Family-friendly policies, including up to 6 weeks of paternity leave and 6 months of full pay for maternity leave (for eligible employees), plus shared parental leave and more About NGN We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women s/Ethnic Minority/Parents & Carers/ DisABILITY) to ensure we reflect and uplift the communities we serve. Next Steps Simply click Apply and upload your CV, making sure to highlight how your skills and experience align with the role. We aim to contact all applicants within one week of the closing date, with interviews expected to take place at the end of June. If you require any adjustments during the recruitment process, please contact our Recruitment Team at (url removed).
Graduate Developer/Analyst Programmer London - Hybrid Working Permanent Full Time £28,000 - £30,000 As a Graduate Developer , you'll be an integral part of a close-knit team responsible for developing and supporting bespoke IT systems. This role will offer you a wide variety of technical and business challenges as new products, regulations, and market practices emerge. You'll work across both Legacy and modern platforms, with a strong focus on training and development to get you up to speed quickly. From day one, you'll contribute to real-world projects and gradually build your knowledge of both the technical and operational aspects of the organisation What You'll Be Working On Our core application, running on an IBM i platform , primarily developed in RPG and some Java Applications developed manually and via the CA:2E (Synon) rapid application development tool A new system revamp project , featuring a ReactJS Front End and NodeJS API layer on top of our existing platform Key Responsibilities As part of a small and supportive team, you'll be involved in a wide range of responsibilities, including: Analysing problems and gathering requirements Designing and developing solutions Writing and maintaining code (RPG and JavaScript) Performing testing and quality assurance Producing technical and user documentation Providing user and system support What We're Looking For A recent graduate in Computer Science, Software Engineering, or a related discipline A keen interest in software development and problem-solving Willingness to learn Legacy and modern technologies (RPG, Java, ReactJS, NodeJS) Strong communication and teamwork skills Proactive and willing to take ownership of tasks in a small team setting Why Join Us? Join a stable, permanent position with strong growth potential Gain experience in both modern and Legacy systems Be part of a high-impact, agile team where your contributions matter Receive hands-on technical and business training Work in the fast-paced and ever-evolving world of financial trading systems Ready to Start Your Career with Us? This is a permanent, Full time position ideal for a graduate looking to launch their career in a collaborative and technically rich environment. Send your CV and a brief cover letter and tell us why you're the right fit for the team. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Oct 03, 2025
Full time
Graduate Developer/Analyst Programmer London - Hybrid Working Permanent Full Time £28,000 - £30,000 As a Graduate Developer , you'll be an integral part of a close-knit team responsible for developing and supporting bespoke IT systems. This role will offer you a wide variety of technical and business challenges as new products, regulations, and market practices emerge. You'll work across both Legacy and modern platforms, with a strong focus on training and development to get you up to speed quickly. From day one, you'll contribute to real-world projects and gradually build your knowledge of both the technical and operational aspects of the organisation What You'll Be Working On Our core application, running on an IBM i platform , primarily developed in RPG and some Java Applications developed manually and via the CA:2E (Synon) rapid application development tool A new system revamp project , featuring a ReactJS Front End and NodeJS API layer on top of our existing platform Key Responsibilities As part of a small and supportive team, you'll be involved in a wide range of responsibilities, including: Analysing problems and gathering requirements Designing and developing solutions Writing and maintaining code (RPG and JavaScript) Performing testing and quality assurance Producing technical and user documentation Providing user and system support What We're Looking For A recent graduate in Computer Science, Software Engineering, or a related discipline A keen interest in software development and problem-solving Willingness to learn Legacy and modern technologies (RPG, Java, ReactJS, NodeJS) Strong communication and teamwork skills Proactive and willing to take ownership of tasks in a small team setting Why Join Us? Join a stable, permanent position with strong growth potential Gain experience in both modern and Legacy systems Be part of a high-impact, agile team where your contributions matter Receive hands-on technical and business training Work in the fast-paced and ever-evolving world of financial trading systems Ready to Start Your Career with Us? This is a permanent, Full time position ideal for a graduate looking to launch their career in a collaborative and technically rich environment. Send your CV and a brief cover letter and tell us why you're the right fit for the team. Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.
Sep 23, 2025
Full time
Leatherhead Up to £25,000 Pension Parking Hybrid after training 22 days holiday Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support and maintenance activities , ensuring service levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop strong relationships as a trusted advisor with key personnel in customer organisations Undertake training to ensure a high level of technical knowledge is maintained Communicate effectively with customers via telephone, email and in person Ensure ongoing communication and information is maintained with the customer Build and maintain strong client relationships Qualifications Educated to Degree level or equivalent Customer service experience. Strong attention to detail Excellent communication and interpersonal skills The ability to work independently and as part of a team A proactive and enthusiastic approach to work Good time management skills and the ability to prioritize tasks Proficiency in Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects.