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Role Purpose To apply specialist knowledge, expertise and experience to deliver and oversee highly complex, high-impact transformation programmes (in this case, the Children's Social Care and Additional Needs and Disabilities Transformation Programmes), ensuring alignment with the Senior Responsible Owner's vision and strategic objectives. Manage multifaceted, high-stakes programmes that drive transformational change, ensuring they are delivered on time, within budget, and with measurable benefits, significantly contributing to the Council's long-term priorities. Effectively manage diverse stakeholder relationships and lead cross functional teams, the Specialist Programme Manager drives initiatives that significantly enhance service delivery, optimise operational efficiency, and deliver lasting value to residents and key stakeholders. Key Accountabilities 1. Lead the design, execution, and delivery of highly complex transformation programme/s, ensuring alignment with the Council's long-term strategic priorities and objectives. Applying deep subject matter expertise to inform specialist programme design and execution, ensuring relevance and impact. 2. Drive the development and secure approval of comprehensive business cases and change requests, ensuring they are strategically aligned with the Council's vision of sustainability and community empowerment. 3. Engage with Programme Boards, providing critical updates and strategic insights, ensuring programmes are on track to support and advance the Council's overarching goals. 4. Oversee and manage substantial programme budgets, ensuring the strategic allocation of resources to drive economic resilience and sustainable growth. 5. Ensure that all projects within the specialist programme are strategically aligned and integrated, maximising their collective impact and advancing the strategic vision of the client group. 6. Identify and manage cross-programme dependencies, ensuring strategic coherence and seamless delivery to address complex challenges facing the client and the Council. 7. Lead on management of risks and issues across the specialist programme, ensuring prompt escalation and resolution to safeguard the Council's service delivery standards. 8. Deliver high-level, progress reports to senior management and key stakeholders, ensuring alignment with the Council's strategic objectives and maintaining accountability throughout the programme lifecycle. 9. Work closely with the Assistant Director for Transformation and other senior stakeholders to ensure that cross programme dependencies are mapped and managed. 10. Lead the delivery of programme assurance, ensuring that the programme remains on track and consistently delivers value, contributing to the Council's continuous improvement and long-term strategic success. 11. Line manage, oversee and mentor team members, managing and supporting their performance to build their professional capabilities. Use metrics and feedback to drive continuous improvement. Review evaluations of project outcomes to identify areas for enhancement and implement best practices. 12. To coordinate and ensure optimum deployment of resources across the projects within the programme the role is responsible for. Transformation Team and Children, Families & Lifelong Learning (CFLL) Savings team will operate in a dynamic, agile environment, delivering strategic transformation initiatives across the council, working very closely with the CFLL Directorate. Emphasising continuous improvement, the service requires team members to proactively identify opportunities for collaboration, optimisation, and efficiency gains. Effective communication and collaboration with internal and external stakeholders are essential for the successful delivery of transformation initiatives. The team is committed to excellence, innovation, and strategic alignment, focusing on delivering value and driving positive change across the organisation. Specialist Programme Managers work within a matrix programme team, collaborating with colleagues across the council. They lead significant and complex programmes in a specialist area of the council, demonstrating agility and flexibility to work within and beyond this client group as required. They quickly and credibly embed themselves into new areas of work, applying their specialist expertise, knowledge and experience across all the programme management disciplines. They combine the breadth and depth of their programme management expertise with a deep knowledge in a specialist part of the council, allowing them to lead highly specialist programmes of work. The Specialist Programme Manager role demands significant effort and responsibility, leading highly complex, high-impact transformation programmes that require strategic foresight and exemplary planning. They navigate intricate stakeholder landscapes, manage substantial resources, and ensure all projects align with the council's long-term vision. By driving transformational change and overseeing multifaceted projects, they foster continuous improvement and innovation, significantly contributing to the council's sustained success and operational excellence. Connect2Surrey is a trading style of Surrey & Kent Commercial Services LLP - A joint venture between Surrey County Council & Commercial Services Kent Ltd. Connect2Surrey is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

CRM Application Manager, Banking London, City | 6-month contract (inside IR35) A globally recognised investment bank is looking for an experienced CRM Application Manager to own their business application estate and lead technology delivery across a high-profile division. This is a hands-on application ownership role with real breadth - CRM platforms, SaaS and on-premise applications, vendor management, and a rolling portfolio of change projects. You'll be the senior IT partner to the business, combining deep application knowledge with stakeholder credibility at the most senior levels. The Role Application Ownership & Lifecycle Management Own the end-to-end life cycle of major business applications - CRM systems, SaaS platforms and on-premise solutions - from implementation through to decommission Manage vendor contracts, SLAs and service schedules across the application portfolio Ensure all applications are compliant, patched, documented and maintained in the CMDB Oversee application support structures including Level 1, 2 and 3 processes Lead application enhancements, integrations and upgrades through to production Portfolio & Project Delivery Manage a rolling portfolio of technology change projects, acting as IT Project Manager and Business Analyst Translate business requirements into technical solutions aligned to IT architecture and security policy Oversee SaaS and cloud-hosted application implementations across private and public environments Stakeholder & Relationship Management Act as the primary IT interface for the division - trusted partner, escalation point and advisor Chair monthly portfolio review meetings covering progress, risks and incidents Manage shadow IT risk and advise senior management on IT service delivery policy People & Governance Line manage and develop a team of IT Business Analysts Own IT budget planning and charge-back processes for the division Manage resource allocation across projects within agreed budgets What We're Looking For Proven experience in a senior application management in a financial services environment Strong, demonstrable experience with CRM platforms and complex application landscapes (investment banking or M&A advisory environment highly advantageous) Experience managing the full application life cycle - vendor governance, SLAs, upgrades, patching and decommission Solid project management and business analysis background; Prince2, PMP or APM preferred Confident managing demanding senior stakeholders and operating as a trusted IT partner to the business Proven vendor management and contract governance experience Familiarity with CMDB management and IT governance frameworks Engagement: Inside IR35 day rate contract or Fixed Term Contract whichever suits you. Apply now or send your CV directly. Interviews are moving quickly.

Subject - Service Desk Analyst - Up to £36K PA - East Kilbride - Hybrid (4 DPW On-Site) Location: East Kilbride - Hybrid (4DPW on-Site) Salary: £30-36K Per Annum Benefits: Discretionary bonus, healthcare, pension, life assurance, hybrid working, career development, and regular team events The Client: We are partnering with a growing technology business delivering complex software solutions to customers across the UK. With an established customer base, a strong market presence and a focus on service excellence, they are looking to strengthen their Service team with the addition of a Service Desk Analyst. This is an opportunity to join a collaborative organisation where you'll have real ownership, exposure to a variety of technologies and the chance to contribute to both operational improvements and key business projects. The Candidate: You will have experience working within a Service Desk, Application Support, IT Support or Technical Support environment, ideally within a software, SaaS or technology-led business. You'll be customer-focused, highly organised and comfortable managing multiple priorities in a fast-paced environment. Experience working within ITIL-based processes, handling incidents, problems and service requests is essential, alongside the ability to communicate effectively with both technical and non-technical stakeholders. We're looking for someone who takes ownership, enjoys solving problems and has a proactive approach to service delivery and continuous improvement. The Role: We're looking for a proactive and customer-focused Service Desk Analyst to support the delivery of critical software services used by customers across the UK. Working closely with the Service Manager and wider technical teams, you'll play a key role in maintaining service quality, resolving operational issues and driving continual service improvements. This is a varied role combining service operations, customer support and project coordination responsibilities. Alongside supporting day-to-day service delivery, you'll take ownership of coordinating an upcoming office relocation project from East Kilbride to Glasgow city centre, acting as the on-site liaison for key stakeholders. Following the move, you'll provide light-touch facilities coordination support for the office. Key Duties: Manage and progress incidents, problems and service requests through to resolution. Support customer onboarding activities and project implementations. Assist with change management and release management processes. Manage and maintain service monitoring solutions. Produce, review and present customer-facing service reports. Support the prioritisation of live defects and operational issues. Validate and communicate software release notes to customers. Work proactively with technical teams to ensure service availability and performance. Coordinate office relocation project. Liaise with landlords, suppliers, contractors and internal stakeholders. Support ongoing office and facilities management activities. Contribute to continual service improvement initiatives. Requirements: Previous experience within a Service Desk, IT Support, Application Support or Technical Support role. Experience working within an ITIL-based environment. Experience operating against customer SLAs. Strong customer service and stakeholder management skills. Excellent written and verbal communication skills. Strong Microsoft Office skills, including Excel, Outlook and Word. Ability to explain technical concepts to non-technical users. Strong organisational skills and attention to detail. Ability to manage and prioritise multiple tasks effectively Nice to Have (Not Essential): Application Support experience. Experience within a software development or SaaS environment. Jira and/or Zendesk experience. Experience with incident, problem and change management processes. Experience using monitoring tools. BI or reporting tool experience. Supplier or vendor management experience. Experience supporting software releases. Knowledge of JavaScript or another Scripting language. To apply for this Service Desk Analyst permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.

Are you looking for the next step in your Recruitment Career? Are you an experienced Education / SEN Consultant? Are you ready to take on a Team Leader role? September 2025 Start or sooner SEN Education Team Leader Role Chancery Lane, Central London Location Excellent salary package, including market leading commission structure and team leader bonus Here at Academics London, we are ready to take our SEN Team to the next level. In line with our growth strategy, we are ready to appoint a Team Leader to join our already successful crew and support and lead the SEN team. This role would suit an experienced SEN Consultant who has a good working knowledge of the SEN Education Recruitment Sector. You could be an existing Team Leader or a Recruitment Consultant who has the drive and determination to support team members to do their best work. You will be working alongside an experienced Manager and together to hit your team's targets, while ensuring out candidates and SEN school's receive the best possible customer service. The role will include; Training and Development General Day to Day Team Management Internal Recruitment Running your own SEN desk For further details about this role and our management training packages, please get in touch today with a copy of your CV!

About Us: Newham College London, now merged with NewVIc Sixth Form College, is the largest post-16 education provider in Newham. With campuses in East Ham, Stratford, Plaistow, and the London City Institute of Technology (LCIoT) in Canning Town, we serve over 11,000 students across a range of pathways - including 16-18 study, adult education, apprenticeships, and higher education. With over 600 staff, four main campuses, and an annual turnover of £60 million, Newham College is one of the borough's largest employers and plays a key role in driving local economic and community development. The Role We are seeking an experienced and motivated Apprenticeship Trainer - Civil Engineering/Surveying to join our Apprenticeships and Business Development team. Reporting to the Apprenticeship Manager, you will be responsible for delivering high-quality teaching, training and assessment to a caseload of apprentices studying Civil Engineering and Surveying apprenticeship standards. You will play a key role in ensuring apprentices make strong and timely progress through their programme by delivering engaging learning, conducting regular progress reviews, monitoring Off-the-Job Training (OTJT), and preparing apprentices for End-Point Assessment (EPA). Working closely with employers, apprentices and internal teams, you will act as the primary point of contact throughout the learner journey, providing guidance, support and challenge to help apprentices successfully achieve their qualification and career goals. This role requires an individual who can build strong employer relationships, maintain compliance with apprenticeship funding rules and quality standards, and contribute to the continued growth and success of the College's apprenticeship provision Key Responsibilities Deliver high-quality teaching, training and assessment across Civil Engineering and Surveying apprenticeship programmes. Manage a caseload of apprentices, providing coaching, guidance and support to ensure timely achievement. Conduct regular progress reviews with apprentices and employers, monitoring progress against apprenticeship standards. Support apprentices to develop the knowledge, skills and behaviours required for successful completion and End-Point Assessment (EPA). Monitor and record Off-the-Job Training (OTJT) in line with apprenticeship funding requirements. Build and maintain effective relationships with employers to support apprentice development and programme success. Maintain accurate learner records and ensure compliance with awarding organisation and funding requirements. Identify and implement timely interventions for apprentices at risk of falling behind. Contribute to quality improvement activities, including standardisation, moderation and curriculum development. Promote safeguarding, Equality, Diversity and Inclusion, Prevent and health and safety within all aspects of delivery. Participate in learner recruitment, employer engagement activities and College events as required. Our Ideal Candidate Should Have the Following Qualifications, Skills and Experience Degree or equivalent qualification in Civil Engineering, Surveying, Construction Management or a related discipline. Relevant industry experience within Civil Engineering, Surveying or the wider construction sector. GCSE Grade 4/C or above (or equivalent) in English and Mathematics. Teaching qualification (PGCE, Cert Ed, DET or equivalent) or willingness to work towards one. Experience delivering vocational, technical or apprenticeship training programmes. Knowledge of apprenticeship standards, End-Point Assessment (EPA) and apprenticeship funding requirements. Experience of supporting learners to achieve positive outcomes through high-quality teaching, coaching and assessment. Ability to build and maintain effective relationships with apprentices, employers and other stakeholders. Strong organisational, communication and interpersonal skills. Experience of using digital systems and e-portfolios to track learner progress and maintain accurate records. Commitment to safeguarding, Equality, Diversity and Inclusion, Prevent and promoting learner wellbeing. Passion for developing future talent and supporting apprentices to achieve their full potential. Safeguarding of Children and Vulnerable Adults In line with Keeping Children Safe in Education All employment offers are subject employment checks. These include (some of which are dependent on the role and the individual): Enhanced DBS including Children's Barred List check, DfE teaching/management Barred List check, on-line searches, overseas criminal record check, evidence of identity and Right to Work in the UK, satisfactory references, confirmation of medical fitness, evidence of relevant qualifications and a check of previous employment history. The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. You will be required to become familiar with the College's policies, and comply with the requirements to safeguard and protect the welfare of children and young people and vulnerable adults. All staff are asked to complete mandatory training in relation to KCSIE and other key areas, and to read the relevant policies. Equality, Diversity and Inclusion The College has a strong commitment to working towards the implementation of equality of opportunity in both service delivery and employment. The College's mission and strategic objectives directly support this aim. All employees are required to actively support the development, dissemination and implementation of this aim and related policies and programmes. Recruitment Process The email account you use to apply will be used for all recruitment communication. Please ensure that you use an email account that you regularly monitor. All application forms must be fully completed, including a full record of education and employment history. Incomplete applications will not be considered for shortlisting. The salary for this position is inclusive of London weighting. Please note that we advertise our salaries on a range to indicate the trajectory of progression that can be made. Appointments are usually made at the start of the salary range. We regret that we are unable to respond to every application. Therefore, if you do not hear from us within four weeks of the closing date, please assume your application has not been successful. We reserve the right to close the vacancy early, should we receive sufficient applications. Please note that we do not accept CVs Closing Date: 21 June 2026 Interview Date: To Be Confirmed

Role Overview: Join the Buzz at Our NEW Busy Bees Nursery in Banury A new nursery. A golden opportunity. This Winter, Busy Bees is buzzing into Banbury and building a fantastic 110 place nursery. We need a superstar Assistant Nursery Manager to help bring the magic to life. If you're passionate about early years and want to help create something truly special from day one we'd love to meet you. Come join us in giving our children best start in life. Your Exclusive Busy Bees Benefits Competitive salary- £33,009.60 per annum Ongoing professional development & career progression - Grow with us! Birthday off - Because YOU deserve a celebration! 50% childcare discount - Supporting your family while you support others Up to 28 days holiday - Plus bank holidays! Menopause support - Through Peppy, helping you through life's milestones Wellbeing perks - Access to Hive, our fantastic wellbeing & retail discount hub Cycle to Work scheme - A healthy commute for a happier you! Pension & financial perks - Easy access to workplace pension through Cushon & Salary Finance support Travel opportunities - Learn from childcare professionals around the world Enhanced family leave & return-to-work bonus - Because balance matters Employee Assistance Programme & Mental Health First Aiders - Supporting your wellbeing PLUS: You'll get exclusive access to Hive , our Benefits & Wellbeing platform -filled with retail discounts, a Wellbeing Hub supporting your physical & mental health, a Celebrating You section recognizing our valued team members, and a Grow with Us area packed with development opportunities and training Role Responsibilities: What You'll Do As An Assistant Nursery Manager? Support the Nursery Manager in overseeing daily operations and maintaining educational standards Develop & deliver an engaging, high-quality curriculum tailored to children's needs Ensure compliance with regulatory requirements and maintain health & safety standards Provide leadership & mentorship to staff, ensuring a cohesive and motivated team Enhance customer satisfaction by delivering exceptional service and promoting a positive nursery experience for families Assist with administrative tasks , including scheduling, payroll, and recruitment Manage operational records and support financial planning to ensure sustainability Required Qualifications: Ideal Assistant Nursery Manager Candidate Level 3 qualification or above in early years education Experience in an early years setting , with supervisory experience an advantage-ideally as a Nursery Room Leader, Nursery Room Manager, or Nursery Practitioner Strong leadership, organisational, and communication skills to inspire and support your team Passionate about fostering children's development and creating positive relationships with families . This is YOUR chance to be part of something exciting, rewarding, and career-changing. APPLY NOW and start your next adventure with Busy Bees!

As a Store Manager at Vision Express, you're responsible for overseeing the day-to-day operations of the store. This includes managing your colleagues in store, ensuring excellent customer service, maintaining store standards, and meeting sales targets. You'll also handle administrative tasks such as scheduling, inventory management, and financial reporting. You'll also manage the recruitment for your store with the support of your peers, including your Regional Manager and our Store Support Centre colleagues. You're responsible for creating a positive and productive work environment for your team, ensuring that all employees are trained and supported in their roles as we all play a key part in our mission of helping our customers to 'See More and Be More' by providing tailored and effective eyecare and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle. Although the hours of this role are advertised, if this sounds like the role for you, we'd love to hear about your ideal working week. Whether this is hours to fit around the school run or you prefer a compressed week - we are open to discussing flexible options with you further. Who are we? We are Vision Express - with over 550 stores across the UK and Ireland, we have something for everyone. Whether you want to work in a busy city centre flagship, a smaller village store or in one of our coastal locations, we're sure we will have the perfect solution for you! Did you know, we are also part of the EssilorLuxottica family? EssilorLuxottica is the global leader in the design, manufacture and distribution of lenses, frames and sunglasses! We are home to the most loved and widely-recognised vision care and eyewear brands in the world. Their priority eyewear brands include Ray-Ban, Oakley, Costa, Vogue Eyewear, Persol and Oliver Peoples, complemented by over 20 prestigious licensed brands. Who is the perfect candidate? Monitor and analyse sales performance data to identify areas for improvement and encourage this within your team to meet or exceed sales targets and drive business growth Support your colleagues in store with your strong leadership and management skills Great communication and rapport building to translate professional terminology into language understanding to patients Exceptional attention to detail in maintaining accurate customer records, prescriptions, and requirements to provide them with the best service and product recommendations Teamwork with colleagues across the whole store team, including our Eye Care Professionals, Optical Assistants and Management The ability to work under pressure and handle challenging situations in a fast-paced retail environment Confidence, passion, drive and enthusiasm Support with the instore recruitment process Training and coaching sessions with your colleagues in store, to ensure everybody is working to the best of their ability and towards our mission to help customers 'See More and Be More'. Anything else you should know? Sales and performance-based bonus Targeted incentives Competitive pension scheme Private medical cover for you and your family Life Assurance - 4 x your basic annual salary Free eyewear annually with eligibility from day one of joining us! Opportunities to get involved in the OneSight EssilorLuxottica Foundation Discounts throughout the year for your friends and family Employee Assistance Program offering confidential support and advice on everything from financial support and everything in-between 33 days annual leave - increasing with your length of service, plus the opportunity to buy or sell holiday Flexible health related benefits, such as Health Cash Plan, Additional Life cover, Critical Illness cover and Dental Plan Opportunities to join a company wide community with peer-to-peer knowledge sharing and collaborating through our internal channels Flexible lifestyle benefits, such as Gymflex, Dining Cards, discounted Travel Insurance, Experience Days and even discounted bicycles through our Cycle to Work Scheme And so much more!

Job Title: Class 2 Driver Reports to: Warehouse & Distribution Manager Depot: Hereford Overview:To deliver products to customers within a specific area in a safe and friendly manner. Responsible for the care and upkeep of your designated vehicle. To provide excellent customer service standards to every customer.Main Duties:• The responsibility of preparing the vehicle by conducting operator maintenance, ensuring all products for a delivery are correct and that they have been loaded onto the vehicle correctly and safely. • Responsible for completing delivery notes, return sheets and collecting payments. • Execute any special requests from customers by picking up and delivering items as directed on the delivery note. • Maintain customer confidence by keeping information strictly confidential regarding premise security and operational information. • Responsibility for checking the run sheets, picking orders for your deliveries and routing. • To plan your route and requirements for the drop by studying the schedule and any requests by the customer that are on the delivery note. • Make customers aware of any stock shortages or problems with their delivery. • Responsible for returning all empty cases and gas bottles, and ensuring that they are correctly stored in the empties yard and unloaded in the correct manner. • Ensure that correct health and safety procedures are adhered to. • To complete all required checks and ensure that check sheets are passed to the distribution manager. • The ability to help in the warehouse when required. • To look presentable in the correct LWC Drinks uniform at all times. • Please note, physical and manual handling is involved. Knowledge and Experience: • Good safety practices and driving habits.• Possess the correct driving license required for the vehicle.• Good communication skills.• Excellent customer service Skills.Shift Pattern Summary:Week 1: Monday to Friday Week 2: Tuesday to Saturday Start Times: Between 06:00 and 08:00 each day LWC Drinks Ltd provides licensed establishments with all their bar and sundry supplies. However, we are more than just a distributor, becoming the fastest growing privately owned drinks company in Britain, placing 24th in the Sunday Times PWC Profit Track 100. Our aim is to provide the best customer service in the industry, employing over 1,500 people, at 18 depots across the UK, with a Support Centre and Hub Distribution Centre based.

Summary £15.45 - £15.95 per hour 35+ hour contract 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We're reliable, organised and ready to go far. Just like you. As a Retail Shift Manager at Lidl, you'll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you'll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You'll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success. In return, we'll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We're proud to be supportive teams with big ambitions too, so there'll be plenty of ways for you to progress. With the right training, we'll help you thrive in your role and champion you to succeed in your career here. What you'll do Motivate and support your team, learning from our Leadership and Company Principles Swiftly solve problems and delegate tasks Create an environment where your colleagues can succeed alongside you Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly Give our customers the very best experience every time they visit your store What you'll need Experience leading a team to achieve targets in a bustling, fast-paced environment The ability to effectively delegate tasks and motivate your team Patience and a friendly manner with the ability to keep calm in any situation Passion to thrive as a key part of the Store Team A proactive and encouraging approach to help your colleagues develop themselves and store operations What you'll receive 30-35 days holiday (pro rata) 10% in-store discount Enhanced family leave Pension scheme Long service awards Plus, more of the perks you deserve Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment. If you're ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

A fantastic newly created opportunity has arisen for a results-driven Internal Sales Manager to lead a growing team of sales advisors in a busy and vibrant well-established B2C company near Reading. The ideal candidate will be proactive, will lead by example and be able to motivate a call centre sales team to achieve a high level of success and customer satisfaction. This is a busy, varied and exciting role with excellent earning potential. Key Responsibilities: Delivering against sales targets across multiple products and service Achieving product and cross sell KPIs Monitoring sales team performance Ongoing monitoring of calls and behaviour Providing support and advice to telesales teams Ability to make quick, evidence-based decisions Handling escalated customer enquiries from the sales team Planning and implementing sales promotions and staff incentives Ensure staff attendance and punctuality Hosting daily sales meetings with team Planning and implementing personal performance meetings Working with HR to ensure smooth day to day operations Plan and manage staff rotas Staff coaching, training and development Requirements: Proven B2C experience within a high-volume outbound telephone-based sales role Prior experience leading an internal telesales team Leadership/coaching ability to motivate to achieve KPIs and sales targets Effective planning and communication skills If you think you are suitable for this role, then please click 'APPLY' now! Recruitment Note Due to the unprecedented volume of response we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.

SQRD We are seeking an experienced Housing Manager to lead a busy Homes Team delivering high-quality housing management services across general needs, sheltered and private leased properties. You will drive service performance, manage landlord relationships, and ensure customers sustain successful tenancies through proactive management of arrears, ASB and safeguarding. Key Responsibilities Lead and develop a housing management team Oversee tenancy management, rent arrears, ASB and safeguarding Manage private landlords and lease agreements Monitor KPIs including voids, rent collection and performance targets Improve processes, efficiency and service delivery Manage budgets and ensure compliance with housing legislation Build partnerships with local authorities and external agencies Requirements Essential: Experience in housing management / social housing Strong knowledge of tenancy law, landlord responsibilities and housing policy Proven team leadership and performance management Experience managing KPIs, budgets and service delivery Excellent communication and stakeholder management Desirable: CIH Level 4 (or working towards) Experience with housing systems (MRI, Reapit, etc.) Knowledge of property maintenance Skills Leadership and decision-making Customer-focused and results-driven Problem-solving and conflict resolution Strong organisational and analytical skills Additional Requirements Full UK driving licence and access to a vehicle Flexible working approach Apply today by submitting your CV and a short supporting statement outlining your relevant experience. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Team Manager (Adult Social Care) Salary range: £61,686 - £64,938 per annum Work location: 145 King Street, Hammersmith, London W6 9XY Hours per week: 36 Contract type: Permanent About the role Adult Social Care in Hammersmith & Fulham: Be Part of What's Next Adult Social Care in Hammersmith & Fulham is the place to be. We are at an exciting turning point. Our new Adult Social Care strategy sets a bold direction for the future - one that champions creativity, autonomy, and truly person led practice. Everything we do is shaped by what matters most to our residents. This isn't just a vision; it's a commitment to delivering better outcomes, transforming how we work, and building a system that enables people to live full, independent lives in their own homes and communities. We've redesigned our Front Door and Community Services to reflect this ambition. Our new operating model recognises that independent living is not just about services - it's about strong communities, inclusive systems, and the right support at the right time, underpinned by strong strengths based social work practice. By focusing on prevention, choice, and inclusion, we are creating a borough where people are supported to thrive at every stage of life. In Hammersmith & Fulham, we believe people are the experts in their own lives. Our role as a council is to remove barriers, enable independence and champion equality and inclusion in everything we do. We're looking for positive change makers to help deliver the vision with us. Team Managers We are actively seeking experienced Social Work Team Managers to join us in Hammersmith and Fulham to lead and deliver our vision for Independent Living. You will be Social Work England registered and will bring strong post qualifying experience at Team Manager level, with proven experience of leading high performing front line social work teams. You will be confident in understanding and applying complex statutory responsibilities including safeguarding, Mental Capacity Act practice, Care Act assessments, and strengths-based planning. You will be committed to working collaboratively with key community partners to enable positive change. You will join a strong management team that values innovation and creativity to support strengths-based practice across front-line practice that enables residents to live well and age well in their communities. If you are an experienced Team Manager looking for a role where you can stretch your skills and develop your practice, where your ideas and ambition are valued, Hammersmith & Fulham offers the space, commitment and support to take your practice forward. Please see the Role Profile for more information. Role Specific Qualifications: Relevant professional qualification, for example a recognised Management Qualification, or Social Work England registration / Occupational Therapist HCPC registered. Closing date: 6 July 2026 Interview date: Week commencing 3 August 2026 Contact details for Informal discussion: Donna Barry, Assistant Director for Neighbourhoods via email on To find out more and apply, please visit:

Procurement Business Partner - £70K (Indirects) Location: West London (2 days p/w in office) This is an opportunity for ambitious, commercially driven procurement professionals who want more than just another sourcing role. You'll work alongside senior leaders on high-profile business initiatives, helping drive strategic decisions, commercial performance and long-term value creation across Marketing and Corporate Services. If you want a role with visibility, influence, pace and genuine career acceleration, this is it. What You'll Be Doing You'll operate as a strategic business partner, helping shape commercial thinking across a fast-moving and evolving organisation. You will: Partner with senior stakeholders to influence key commercial and strategic decisions Lead sourcing and transformation projects from strategy through to negotiation and delivery Build strong supplier relationships that unlock innovation, value and performance Use analytics, market insight and commercial thinking to solve complex business challenges Support digital and AI-enabled transformation initiatives across the business Help shape future-focused procurement strategies that deliver measurable impact Challenge conventional thinking and continuously improve how procurement operates This role suits someone who combines strategic thinking with a hands-on mindset - equally comfortable in the boardroom or rolling up their sleeves to get things done. Who We're Looking For You're commercially sharp, ambitious and ready for your next step. You likely have: 4+ years' experience in indirect procurement within a large or complex organisation A strong track record delivering sourcing, procurement or transformation projects Excellent stakeholder management and influencing skills Experience working across cross-functional teams and navigating complexity Strong analytical and problem-solving capability A proactive mindset with the confidence to challenge and improve A genuine interest in AI, automation and how emerging technologies will transform procurement The drive to build a high-impact career in a fast-paced environment Experience in media, marketing or creative procurement is beneficial, but not essential. Why This Role? This is a chance to join a team with real momentum. You'll gain: Exposure to senior leadership and high-profile business projects The opportunity to work on large-scale transformation initiatives Hands-on experience shaping the future application of AI within procurement Significant scope for growth, progression and career development A collaborative environment that values curiosity, ambition and fresh thinking For the right person, this role offers a genuine upward trajectory. Applicants must hold current and valid UK Right to Work

About The Role and Person The Employee Relations (ER) Advisor plays a key role in supporting managers and employees across a wide range of people management matters, ensuring that employee relations issues are handled fairly, consistently and in line with College policies and employment legislation. The role involves providing expert advice on attendance, performance, disciplinary, grievance, capability and probation matters, overseeing investigations, hearings and appeals, and ensuring that all casework is accurately documented and managed to a high standard. The postholder will also analyse workforce data to identify trends, deliver training and coaching to managers, contribute to the development of HR policies and procedures, and support wider HR projects and activities that enhance the employee experience and organisational performance. The successful candidate will be an experienced HR professional with strong employee relations knowledge, excellent communication skills and the ability to build effective working relationships at all levels. They will be confident in advising and coaching managers through complex and sensitive situations, using a practical and solution-focused approach. Highly organised and analytical, they will be able to manage competing priorities, interpret workforce data to inform decision-making, and maintain strict confidentiality. With a commitment to continuous improvement, they will play an important role in strengthening management capability, promoting positive workplace culture and supporting the College's strategic people objectives. About the College Over the last 50 years, Capel Manor College has helped thousands of school leavers and adults achieve their dream of working with animals, plants and the environment. As London's environmental college, the College plays a vital role in the green agenda for the capital, equipping the next generation of land-based sector workers with the skills and knowledge needed to preserve and protect London's wildlife, national parks and green spaces. Capel Manor College offers excellent staff benefits. These include generous annual leave, access to a defined pension scheme, retail and leisure discounts and access to an online GP. For further information on staff benefits, please click here . At Capel Manor College, we are dedicated to creating and promoting an equal, diverse, and inclusive workforce that empowers all employees to reach their full potential. We strive for a truly representative workforce and welcome applications from all sections of the community. Additionally, we are firmly committed to safeguarding and promoting the welfare and safety of our students. We expect all staff members to share and uphold this commitment. Please note that the College does not have a sponsorship licence. We are therefore unable to consider applicants who do not have the right to work in the UK. We reserve the right to close a position once sufficient suitable applications have been received to form a short list. Early application is therefore encouraged.

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Crew Members who are fanatical about delivering amazing customer service and making perfect burgers and fries. The position of a Crew Member in Five Guys is varied and fast-paced; one minute you are serving customers at the till, cooking the patties on the grill, and next you're making the fries. Whatever you do at Five Guys, you will always be sure to deliver to Five Guys standards. YOUR PAY Under 18: 11.25 - 13.25 per hour, depending on where you are located 18 and over: 12.90 - 14.70 per hour, depending on where you are located REWARDS Earn As You Learn - increase your hourly rate by up to 40p Secret Shopper - a bonus which can add up to 1 per hour Long service Love2Shop voucher reward - 5 years 500, 10 years 1,000 Paid breaks Free meal on shift 28 days paid holiday (pro-rata if you're part-time All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay OTHER AWESOME PERKS No 0-hour contracts here! Days out and social events Team competitions - Fry Cup and Olympics Crew member of the month and quarter Enhanced Maternity & Paternity Leave Five Guys Perks - employee discount program Awesome Five Guys Merch Pension scheme Development opportunities to grow a career with us! AS A CREW MEMBER, YOU'LL BE RESPONSIBLE FOR Ensuring we are delivering excellent customer service and serving perfect burgers and fries - after all, it is what we're famous for! Working on all stations from Till to the Grill, so be ready to work hard. Communicating and working together as a team to get the job done. Setting the restaurant up for success - we prep first thing in the morning and by night we are cleaning the restaurant back to new! WHAT YOU BRING TO THE TABLE People - You enjoy working as part of a team and supporting those around you, bringing a positive can-do attitude to every shift Quality Food - You take pride in preparing high-quality food and following standards to get it right every time Customer Service - You're friendly, approachable and enjoy creating great experiences for every customer Attention to Detail - You care about cleanliness, food safety, and getting it right the first time Fast-Paced - You thrive in a busy environment and stay calm under pressure Our Values - You live our values: Competitive, Enthusiastic, Family, Get It Done and Integrity INCREDIBLE CAREERS WITH FIVE GUYS If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Over 70% of our managers have been internally promoted with many joining as a Crew Member. Five Guys isn't just a job - it can be a career!

My client based in Oxford are currently recruiting for a Centre Operations Assistant to join their team on full time permanent basis. Reporting to the General Manager you will be responsible for delivering world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes. The Centre Operations Assistant will also support the General Manager by carrying out ad hoc duties. Location: Oxford Hours: 40 hours between 8:30am 17:30pm Monday to Friday Salary: £(phone number removed) DOE THIS IS AN OFFICE BASED ROLE. We want someone exceptional who can focus on: Customer Service: • Deliver outstanding service experience to all stakeholders • Deliver professional and friendly viewings extracting relevant information by appropriate questioning to enable the sales team to close the deal • Proactively seek feedback and resolve customers queries at first touch • Build relationships with customers through regular communication to ensure capture of any upselling opportunities • Manage centre standards to the highest level • Conduct pre-event inspections of all meeting rooms and show offices prior to a customer viewing or meeting room booking • Oversee customer move ins smoothly and in line with customer requirements • Ad hoc duties as and when required by the General Manager • Identify and upselling the services Health & Safety • To have a comprehensive understanding and ensure compliance with the health and safety policy and processes • Complete all iAuditor checks and resolve any issues within acceptable timeframes • Management of the accident book and the reporting of all incidents, accidents and near misses. Compliance with RIDDOR • Review and update as necessary the emergency evacuation procedures • Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users • Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner • Arranging all annual mandatory H&S requirements for the centre and ensure certification is uploaded to the property portal in a timely manner • Strict monitoring of contractors to ensure their working practices are in line with our policies and processes • General administration and coordinating of contractors for planned works Compliance : • Ensure the centre operates in line with company policies, procedures and processes • Maintain up to date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements • Escalate identified issues and risks to the General Manager • Working with the General Manager and Compliance Manager to ensure that all customer agreements are current, correct and accompanied by the correct supporting documentation. • Validating customer identification to ensure adherence to AMLR policy • Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy • Complete all mandatory training modules annually Knowledge/Experience : • Previous customer service experience is essential • Minimum Grade C in English and Maths (or equivalent) • Confident user of Microsoft office 365 (Word, Excel and Outlook) • Fire Marshal (Training provided) • First Aid at Work Certificate (Training Provided) Key skills/behaviours required for this role: • Planning and organising • Building relationships • Excellent communicator • Resilient and embraces change • Team player If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed). INDHUN

Your new firm This long-standing, independent accountancy practice which specialises within the medical industry is seeking to appoint a new accounts senior into their recently renovated Wilmslow office. This role has come around following an extended period of company growth, presenting excellent opportunities for an eager candidate who is seeking career progression. Overall, this is the ideal role for an accounts senior looking to join a dynamic team of experts where you can develop professionally within niche industry. Your new role In your accounts senior job role, you will be responsible for overseeing and preparing year-end, management accounts, VAT, and tax returns for a range of different clients within the medical industry, reporting into managers alongside your work. Day-to-day duties will also include taking an active role in leading and training the more junior members within the firm. You will also be required to develop strong client knowledge and build strong client relationships, providing insightful advice and guidance. What you'll need to succeed The firm is seeking a professional accounts senior who possesses previous experience within practice, preparing statutory accounts, management accounts, tax and VAT return as well as some exposure to training junior team members. To succeed in this role, you will need strong knowledge of accountancy software whilst being eager to learn and progress professionally within the firm, which will allow you to benefit from the comprehensive support on offer. What you'll get in return This Wilmslow based accounts senior job role is an excellent opportunity to join accountancy firm that will directly benefit the development of your abilities within a new area of accounts, which will present you with the opportunity to progress in your career. The organisation will offer you a competitive salary of up to 40,000 (depending on experience/qualifications) which includes a healthy holiday package 25 days holiday + birthday + bank holidays + extra days holiday around Christmas and New Years. Additionally, the package offers Hybrid and flexible working to help maintain a work-life balance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)