4 jobs found

We are seeking an experienced Freight Forwarder to manage and coordinate Sea and Air shipments. Responsibilities include liaising with carriers, preparing shipping documents, ensuring compliance with customs regulations, and providing exceptional customer service. Location East Yorkshire Salary up to £32k Duties Include: Completion of end-to-end forwarding activities as the individual role requires. Follow strict and time sensitive SOP's/KPI's to ensure compliance. Work closely with internal and external customers. Focus on customer service. Use of Cargo Wise /MS office as requested. Ensure invoicing, job costing, milestone are updated within the required timeframe. Month end department compliance Customs Entries Cost control Assist team colleagues where required. Ensure all reports including internal and customer specific are completed within the deadline. Resolve queries from customers and suppliers. Ensure Best Practice models are adopted. Work closely with the Operations manager for Internal and external rates reviews. Remain in contact with customers and suppliers to maintain relationships. To take part in customer reviews when required to build up visibility and relationships with customers. Assist sales and management with customer development. Maintain clean desk policy. Operate within companies QA system. Any other tasks as directed by their supervisor or Line Manager Business related experience Proven customer service record and experience Proven operational experience. Key Skills: Thorough understanding of customer needs Knowledge in of the international transportation and logistics industry, in export Air Sea Road operations. A knowledge and understanding of financials and impact on business. A Good knowledge of IT systems and processes used in the transport sector. Fluent in English, local language and any other languages required for smooth operation of business.

Gleeson has been partnered with a Global Business for a exciting opportunity has arisen for a Export Freight Supervisor to join a dynamic and forward-thinking company This company is renowned for its commitment to excellence and innovation in the logistics sector, making it an ideal workplace for ambitious professionals seeking to make a significant impact. Job Title: Export Freight SupervisorSalary : £38,000 + Bonus Location : Ashford - Heathrow Duties: Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road. Provide exceptional customer service across all transportation channels. Oversee the entire shipment process to ensure precise and timely bookings. Expedite the processing of shipment information to prevent potential delays. Communicate with customers to provide tailored quotations based on their specific needs. Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures. Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements. Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols. Interact with customers professionally and courteously. Contribute to business development initiatives. Maintain precise documentation, records, and system updates to uphold data integrity. Ideal Candidate: Experience in handling of freight Air, Sea , road Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc. At least 1 year of experience in the freight industry. Strong Account Management Pricing Understand Industry : Freight Forwarding At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Freightserve recruitment are looking for a Export Supervisor for a well-established Freight Forwarder based in the Sunbury-on-Thames area. Main Purpose To assist the Branch manager and provide strong leadership within the Export Department and to assist in delivering excellent Customer service within the department with focus also on file profit targets and at the same time build a culture of high standards of Quality and a department where employees are proud to work. Job Role Responsibilities Customer Liaison - to receive and process customer bookings in a timely fashion. To build relationships with customer and overseas partners. To gain trust and become customer preferred supplier. Customs Compliance - to ensure all shipments are in-line and comply with the regulations set out in country of origin and UK customs. Documentation Management - to ensure for each shipment the correct documentation is raised and received on arrival. UK Export Process - to ensure all arrivals are checked in and available for collection and delivery to meet customer requirements. Operational Compliance - monitoring carrier performance to ensure all shipments move as agreed to the customer requirement. Commercial Awareness - to understand and use the current carrier rates to ensure Company achieve a positive margin. Customer Invoicing - to ensure all invoices raised include all costs incurred and are charged as per the agreed rates. Department Operational Performance - monitor performance to ensure customer service requirements are achieved. Department Leadership and Management - Assisting the Export Manager to lead the Export team to deliver excellent department performance and customer service. Build Customer Relationships - ensure the retention and growth of key accounts and local customers through delivery of operational and customer excellence - Customer First. Skills Required:- Export knowledge (Freight Forwarding) Team Leader / Supervisor experience Customs entry knowledge As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

Our client, a recognized player within the Freight Forwarding and Transportation industry offering specialist services within supply chain and logistics solutions, are looking to recruit a talented Road Freight Operator to join their team and offices local to Wythenshawe in the Manchester area. On Offer: An opportunity to join a highly regarded global logistics specialist Salary negotiable and dependent on skills and experience Paid overtime Annual salary review 20 days annual leave + public holidays. Holiday loyalty days up to a maximum of 5 days (1 day on the anniversary of your start date) along with One Milestone Day per year to take as you wish After 3 months service, employees are entitled to become a member of the Group personal Pension Plan. After one year s service the company offers enhanced Pension contributions of 9% annual salary and are eligible to join the Private Medical Scheme (application process required) Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household Access to Employee Discounts and Perks, which include Grocery Shopping, Holidays, Movies, Sports, Wellness and many more Main Purpose of the Road Freight Operator: The successful candidate will assist with the day-to-day running of the road freight operations and assist the Road Freight Operations Supervisor in the execution of their duties in support of the Head of Operations Road Freight North s vision of the company to become more competitive and profitable. Duties and Responsibilities of the Road Freight Operator: Understand and execute the departments vision of good business development in order to successfully import/export the companies Limited s products Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs. Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs. Complete all import/export activities and documentation correctly and on time. Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions. Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders. Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time. Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales. Aid credit control with collection of overdue payments from suppliers and clients Report internal leads to the line manager/sales team. Follow up late customer payments in conjunction with credit control. Maintain and utilise the operational system at all times. Oversee client and sub-contractor management in conjunction with SOPs. Maintain regular communication with sales teams reporting new sales leads and handover of shipments. Create new and maintain current SOPs for the department. Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format. Ensure best value for money is obtained during procurement processes. Implement and improve new efficiencies in workflow in conjunction with line manager. To Be Considered: Proven experience as a Road Freight Operator Quality organisational skills and ability to manage many tasks or projects at the same time. Ability to prioritise own workload but also be able to work as part of a team. Conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and CRM systems. For more details contact Willis Global a leading Recruitment Consultancy for the Supply Chain & Logistics industry.