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customer operations officer
National Highways
Business Support Officer
National Highways City, Birmingham
Business Support Officer Location: Birmingham, West Midlands Salary: £30,200 - £32,800 About the job. We re looking for a Business Support Officer to join our team based in Birmingham, Quinton. This is a full-time role offering hybrid working. As part of the role, you ll provide flexible business support within the wider team to assist the delivery of projects and workstreams. A core part of the role will be to collate relevant information and data and produce key performance indicator (KPI) reports and management information to support decision making within the wider team and directorate. This is an exciting opportunity to join a niche team who manage the contract for the National Traffic Information Service (NTIS), ensuring that all contractual obligations are met by the service provider. Collect and summarise relevant information and statistics from identified sources to enable production of key reports. Enter and maintain information on systems and files to ensure that information is up to date and in the right place. Produce relevant weekly and monthly KPI reports, for inclusion in higher level management reporting to support effective management decision making. Answer standard enquiries and act as a point of contact internally and externally, providing information to stakeholders to support service delivery, customer service and management decision making. Manage smaller pieces of work to complete, including a small part of finance receipting, and supporting project leads with business-as-usual tasks. Answer standard enquiries and provide drafts and background information to non-standard enquiries. Supporting meetings both internally and with suppliers. Management of the NTOC Tours and Visits inbox About you. Experience with standard Office 365 software products to enable production and maintenance of a range of complex documents and spreadsheets. Experience of financial acumen, including budgeting, forecasting and accruals Experience of working within an office environment, within a similar role (desirable) Strong administrative skills, with the ability to manage conflicting priorities. Excellent communication skills, both written and verbal, and confident communicating at all levels both internally and externally with stakeholders. About us. Here at National Highways, we manage and improve England s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then you ll be a great fit for our organisation. A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home. We offer many different ways to work flexibly and we re open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and an approach driven by connected and sustainable working which includes hybrid working Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly offering paid leave to volunteer, 3 days basic/year If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: - Right to work check - 3 year employment history references - DBS criminal record check - Social media and adverse journalism check - Driving licence check (if applicable) - Fit to work questionnaire (for all), followed by a medical check (if applicable) - Qualifications and/or professional membership check (if applicable) And finally We reserve the right to close before the advertisement expires.
Jun 29, 2026
Full time
Business Support Officer Location: Birmingham, West Midlands Salary: £30,200 - £32,800 About the job. We re looking for a Business Support Officer to join our team based in Birmingham, Quinton. This is a full-time role offering hybrid working. As part of the role, you ll provide flexible business support within the wider team to assist the delivery of projects and workstreams. A core part of the role will be to collate relevant information and data and produce key performance indicator (KPI) reports and management information to support decision making within the wider team and directorate. This is an exciting opportunity to join a niche team who manage the contract for the National Traffic Information Service (NTIS), ensuring that all contractual obligations are met by the service provider. Collect and summarise relevant information and statistics from identified sources to enable production of key reports. Enter and maintain information on systems and files to ensure that information is up to date and in the right place. Produce relevant weekly and monthly KPI reports, for inclusion in higher level management reporting to support effective management decision making. Answer standard enquiries and act as a point of contact internally and externally, providing information to stakeholders to support service delivery, customer service and management decision making. Manage smaller pieces of work to complete, including a small part of finance receipting, and supporting project leads with business-as-usual tasks. Answer standard enquiries and provide drafts and background information to non-standard enquiries. Supporting meetings both internally and with suppliers. Management of the NTOC Tours and Visits inbox About you. Experience with standard Office 365 software products to enable production and maintenance of a range of complex documents and spreadsheets. Experience of financial acumen, including budgeting, forecasting and accruals Experience of working within an office environment, within a similar role (desirable) Strong administrative skills, with the ability to manage conflicting priorities. Excellent communication skills, both written and verbal, and confident communicating at all levels both internally and externally with stakeholders. About us. Here at National Highways, we manage and improve England s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership. Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds. About Us Why you should join us At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers. So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it then you ll be a great fit for our organisation. A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home. We offer many different ways to work flexibly and we re open to discuss part-time working, job shares, and flexible start and finish times. Please wait until the interview stage before asking us about flexibility, and we will explore what is possible. Our benefits package Our total reward package includes basic salary, the potential for a performance related bonus Contributory pension scheme with employer contribution of up to 10% Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays) Flexible hours and an approach driven by connected and sustainable working which includes hybrid working Life assurance of 4 times annual salary Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience And we are Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme Community friendly offering paid leave to volunteer, 3 days basic/year If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include: - Right to work check - 3 year employment history references - DBS criminal record check - Social media and adverse journalism check - Driving licence check (if applicable) - Fit to work questionnaire (for all), followed by a medical check (if applicable) - Qualifications and/or professional membership check (if applicable) And finally We reserve the right to close before the advertisement expires.
Guidant Global
Family Hub Support Officer
Guidant Global City, London
Job Title: - Family Hub Support Officer Base Location : Holmfield House, W10 5PE Job type: - 3-month Salary : PAYE - 18.30/hour Job Purpose To provide efficient administrative and business support to the Early Help Service, ensuring effective service delivery across Family Hubs. The role includes acting as a first point of contact for families, maintaining accurate records and databases, and supporting operational and reporting activities. Roles & Responsibilities Act as the first point of contact, welcoming visitors and handling enquiries in a professional and supportive manner. Provide high-quality administrative support, including preparing documents, reports, and correspondence. Maintain and update databases, ensuring all records are accurate, complete, and up to date. Register new families and ensure all service user information is recorded in line with procedures. Generate reports and management information to support service delivery and performance monitoring. Organise meetings, including scheduling, room bookings, agendas, and minute-taking. Support the coordination of building operations, including health & safety checks and reporting issues. Communicate effectively with internal teams, external partners, and service users. Ensure compliance with data protection (GDPR), confidentiality, and council policies. Provide general administrative and team support, including covering for colleagues when required. Essential Skills & Requirements Proven experience in an administrative or business support role. Strong customer service skills with experience in a public-facing environment. Excellent verbal and written communication skills. Strong organisational skills with the ability to prioritise and meet deadlines. High attention to detail and accuracy in data entry and record keeping. Advanced IT skills, including Microsoft Office (especially Excel) and database systems. Experience in maintaining and managing databases and generating reports. Ability to work independently as well as part of a team. Knowledge of data protection (GDPR) and confidentiality requirements. Flexible, adaptable, and able to work under pressure in a fast-paced environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Jun 29, 2026
Contractor
Job Title: - Family Hub Support Officer Base Location : Holmfield House, W10 5PE Job type: - 3-month Salary : PAYE - 18.30/hour Job Purpose To provide efficient administrative and business support to the Early Help Service, ensuring effective service delivery across Family Hubs. The role includes acting as a first point of contact for families, maintaining accurate records and databases, and supporting operational and reporting activities. Roles & Responsibilities Act as the first point of contact, welcoming visitors and handling enquiries in a professional and supportive manner. Provide high-quality administrative support, including preparing documents, reports, and correspondence. Maintain and update databases, ensuring all records are accurate, complete, and up to date. Register new families and ensure all service user information is recorded in line with procedures. Generate reports and management information to support service delivery and performance monitoring. Organise meetings, including scheduling, room bookings, agendas, and minute-taking. Support the coordination of building operations, including health & safety checks and reporting issues. Communicate effectively with internal teams, external partners, and service users. Ensure compliance with data protection (GDPR), confidentiality, and council policies. Provide general administrative and team support, including covering for colleagues when required. Essential Skills & Requirements Proven experience in an administrative or business support role. Strong customer service skills with experience in a public-facing environment. Excellent verbal and written communication skills. Strong organisational skills with the ability to prioritise and meet deadlines. High attention to detail and accuracy in data entry and record keeping. Advanced IT skills, including Microsoft Office (especially Excel) and database systems. Experience in maintaining and managing databases and generating reports. Ability to work independently as well as part of a team. Knowledge of data protection (GDPR) and confidentiality requirements. Flexible, adaptable, and able to work under pressure in a fast-paced environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Staffline
Vault Officer
Staffline Leigh Woods, Bristol
We currently have a number of opportunities for Vault Officers to join our team and be a part of our continued success. As a Vault Officer, you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults, including security and traceability of cash containers (including notes and coins) entering, within, and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 39 hours per week, varied shift pattern over a 10-week period. Shifts will fall anytime between 5am to 10pm. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G629) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
Jun 29, 2026
Full time
We currently have a number of opportunities for Vault Officers to join our team and be a part of our continued success. As a Vault Officer, you will be at the very heart of our operation. Your primary responsibility will be all aspects of security and operations of the vaults, including security and traceability of cash containers (including notes and coins) entering, within, and leaving the vault department. Contract Information: Pay Rate: £14.87 per hour rising to £15.47 after 12 months (plus night allowance if applicable) Hours per week: 39 hours per week, varied shift pattern over a 10-week period. Shifts will fall anytime between 5am to 10pm. For your application to be considered, please upload an up-to-date CV! Your Time at Work As a Vault Officer your duties will include: - Operate in a receipt and dispatch function dealing with internal and/or external customers, including responsibility for ensuring accurate and secure loading/unloading of CIT, ATM and Trunker vehicles. - Carry out daily Vault Audits, identifying and investigating discrepancies and reporting to management as necessary. - Be aware of health and safety issues and ensure all staff are able to work in a safe manner. - Control exit and entry of vehicles to loading bay(s) and branch where applicable. - Must always adhere to Operational Standing Orders. - Complete all necessary paperwork and ensure records are retained and stored correctly. - Carry out any other duties that are deemed reasonable. - Liaise with other departments, branches, customers and suppliers, as appropriate, to resolve issues and maintain service. - Follow company procedures to ensure the security of cash, valuables, staff and premises is maintained at all times. - Ensure 5S standards are consistently reviewed and adhered to. - Responsible for opening and closing of the vaults both routinely and in an emergency using appropriate security measures. - Using a computerised system (Viper) to ensure an audit trail for all cash/containers is maintained at all times. - Prepare consignments of customer funds for dispatch to vehicles. - This job description will be subject to change in accordance with operational developments and the job holder's expertise - Full and proper use of mechanical handling equipment. - Undertake training activities as required. - Issue, receive and maintain security of all keys held within the secure area . - Monitor branch and vehicle holdings to ensure they are within insurance indemnities, reporting any potential breaches. - You'll also need to have a flexible approach to working hours (including weekends and bank holidays), being happy to adapt plans to meet changing circumstances. - Undertake other duties that may reasonably be assigned to you by your line manager or the business. Our Perfect Worker You will need to work within the company procedural guidelines to ensure a high quality of service is consistently maintained with optimum efficiency. Due to the nature of the industry in which we operate, you will need to be confident working to stringent procedures within a highly regulated environment. This will ensure that our service remains superior and that our customers' requirements are met with optimum efficiency. What makes a successful Vault Officer? - You will need to be confident in communicating at all levels in both written and spoken English. - You will need to be confident following specific procedures and instructions. - An appropriate level of numeracy is also very important. - You must also be able to work to tight deadlines. - Previous experience using IT and computer systems would be extremely beneficial. - Must be comfortable working within a secure, confined and highly regulated environment. - You must also be willing to undertake shift work - You will need to be able to work as part of a team. - Finally, you must be continuously focused on providing a top-notch service to our customers by being efficient, flexible and at all times security conscious. Key Information and Benefits - Pension scheme - Flexible working policies - We Care - providing 24/7 access to online GP, mental health support and virtual wellbeing - HSF - Health Cash Plans - Corporate perks and discounts and Home) - Payroll Giving - Training and Development Opportunities (inc Apprenticeships in England) Job Ref: 1G4S (G629) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.
GI Group
Field Agent - North London
GI Group
Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential. Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at 0.19p per mile Salary: 14.80 per hour, paid weekly If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Jun 29, 2026
Contractor
Location: North London Our client is seeking a motivated and professional Field Agent to join their growing team on a Temporary to Permanent basis. This is an exciting opportunity for an individual who enjoys working independently, engaging with customers, and contributing to high-quality field operations. The successful candidate will play a key role in representing our client in the field by conducting site visits, gathering information, supporting customer interactions, and ensuring accurate reporting. The role requires strong communication skills, attention to detail, and the ability to adapt to different working environments. Key Responsibilities Conduct field visits to gather data, complete inspections, and support operational activities. Engage professionally with customers, clients, and stakeholders while delivering excellent customer service. Accurately record findings, updates, and reports using handheld technology and internal systems. Communicate field observations and updates effectively with internal teams. Support issue resolution by identifying concerns and escalating matters where required. Maintain accurate records and complete all administrative tasks in a timely manner. Represent our client professionally at all times while working across various locations. Ensure compliance with all health, safety, and environmental procedures. Candidate Requirements Excellent customer service and interpersonal skills. Strong verbal communication skills and professional phone etiquette. Comfortable using handheld devices, mobile applications, and digital systems. Ability to work independently and manage workload effectively. Strong attention to detail and problem-solving abilities. Must have a full UK driver's licence, access to reliable transportation, and be willing to travel between sites. Previous experience in a field-based, customer-facing, or operational role is advantageous but not essential. Warrant Officer experience would be beneficial, although not essential. Role Details 37.5 hours per week - flexibility required between the hours of 8am - 8pm Candidates must have own vehicle with business insurance MOT and valid insurance required Comfortable with lone working and distance driving Mileage paid at 0.19p per mile Salary: 14.80 per hour, paid weekly If you are reliable, proactive, and looking for a rewarding opportunity with a respected organisation, we would love to hear from you. Should you require any support or assistance, please contact your local Gi Group office. Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, corperate members for Neurodiversity in business, Disability Confident committed members, Gold status for the Armed Forces Covenant, Bronze trail blazers for Racial Equality matters and Age Freindly Employer pledge members. Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.
Hays
Accounts and Admin Officer
Hays City, Belfast
Accounts & Admin Officer - Public Sector - Permanent - Central Belfast Your new company You will be joining a well-established and highly regarded organisation within the leisure and visitor attraction sector, operating across several high-profile sites in Belfast. The business manages a diverse portfolio of customer-facing operations and is known for its strong values, commitment to service excellence and investment in its people. The finance function plays a key role in supporting multiple business units, offering a varied and fast-paced working environment. Your new role As an Accounts & Administrative Officer, you will support the Finance Manager as part of a collaborative finance team. This role offers broad exposure across multiple business areas and combines transactional finance responsibilities with general administrative support.Key responsibilities include: Processing purchase invoices through an automated purchase-to-pay system, ensuring accurate matching to purchase orders and correct ledger codingLiaising with internal departments, suppliers and customers to resolve invoice and account queriesReconciling supplier statements and supporting month-end processes, including payment runsRaising and issuing sales invoices and assisting with credit control activitiesPosting bank and cash transactions and maintaining accurate customer and supplier recordsSupporting banking processes, including reconciliations, cashbooks and petty cashAssisting with income reconciliations and control checks, including cash and card transactionsProviding administrative support such as filing, document management, data entry and spreadsheet preparationContributing to the smooth day-to-day running of the finance office, including answering calls and supporting visitors when requiredFlexibility is essential, as occasional evening, weekend or public holiday work may be required depending on business needs. What you'll need to succeed To succeed in this role, you will bring a proactive and organised approach along with a strong team ethic You will need: At least 1 year's recent experience in an administrative role within a finance environment Experience using accounting or financial software Strong Excel skills and good general IT literacy Excellent organisational, communication and interpersonal skills The ability to work accurately under pressure and meet deadlines A flexible approach to working hours when required Desirable experience includes: Working with automated purchase-to-pay systems Using Office 365 applications such as Word, Excel and PowerPoint What you'll get in return A salary of circa £26,250 per annum, dependent on experience A full-time working week of 37.5 hours with flexibility Generous annual leave allowance starting at 31 days, increasing with service Free on-site parking Access to a contributory pension scheme, life assurance and paid sickness benefit Health cash plan and seasonal flu vaccination Employee discounts across on-site amenities and attractions Complimentary tickets for events and family-friendly attractions Company-funded social events and a supportive team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Jun 29, 2026
Full time
Accounts & Admin Officer - Public Sector - Permanent - Central Belfast Your new company You will be joining a well-established and highly regarded organisation within the leisure and visitor attraction sector, operating across several high-profile sites in Belfast. The business manages a diverse portfolio of customer-facing operations and is known for its strong values, commitment to service excellence and investment in its people. The finance function plays a key role in supporting multiple business units, offering a varied and fast-paced working environment. Your new role As an Accounts & Administrative Officer, you will support the Finance Manager as part of a collaborative finance team. This role offers broad exposure across multiple business areas and combines transactional finance responsibilities with general administrative support.Key responsibilities include: Processing purchase invoices through an automated purchase-to-pay system, ensuring accurate matching to purchase orders and correct ledger codingLiaising with internal departments, suppliers and customers to resolve invoice and account queriesReconciling supplier statements and supporting month-end processes, including payment runsRaising and issuing sales invoices and assisting with credit control activitiesPosting bank and cash transactions and maintaining accurate customer and supplier recordsSupporting banking processes, including reconciliations, cashbooks and petty cashAssisting with income reconciliations and control checks, including cash and card transactionsProviding administrative support such as filing, document management, data entry and spreadsheet preparationContributing to the smooth day-to-day running of the finance office, including answering calls and supporting visitors when requiredFlexibility is essential, as occasional evening, weekend or public holiday work may be required depending on business needs. What you'll need to succeed To succeed in this role, you will bring a proactive and organised approach along with a strong team ethic You will need: At least 1 year's recent experience in an administrative role within a finance environment Experience using accounting or financial software Strong Excel skills and good general IT literacy Excellent organisational, communication and interpersonal skills The ability to work accurately under pressure and meet deadlines A flexible approach to working hours when required Desirable experience includes: Working with automated purchase-to-pay systems Using Office 365 applications such as Word, Excel and PowerPoint What you'll get in return A salary of circa £26,250 per annum, dependent on experience A full-time working week of 37.5 hours with flexibility Generous annual leave allowance starting at 31 days, increasing with service Free on-site parking Access to a contributory pension scheme, life assurance and paid sickness benefit Health cash plan and seasonal flu vaccination Employee discounts across on-site amenities and attractions Complimentary tickets for events and family-friendly attractions Company-funded social events and a supportive team culture What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Mensa International Ltd
Operations Support Manager
Mensa International Ltd
Operations Support Manager Organisation: Mensa International (MI) Location: Home-based, with occasional visits to the MI office in Lincolnshire Travel: UK and international travel, normally around two trips per year. This may include attendance at board meetings in the UK and/or overseas. Salary: Actual salary £18,000 £30,000 per annum, depending on experience and agreed working hours Hours: Part-time, hours per week Contract: Part-time employee role, subject to review after an initial three-month period Reports to: Director of Operations About the role Mensa International is looking for a highly organised and proactive Operations Support Manager to help strengthen the operational capacity, resilience and continuity of its international office. This is a home-based, part-time role supporting a complex, volunteer-led international organisation. The successful candidate will work closely with the Director of Operations and support a wide range of operational, administrative, governance, coordination and documentation work. The role will involve working with international officers, board members, committees, volunteers, staff and external service providers across different countries and time zones. Key Responsibilities The Operations Support Manager will: Support the Director of Operations with day-to-day operational coordination, administration and follow-up. Help coordinate work involving MI systems, service providers, support requests, trackers and internal processes. Provide administrative and coordination support for the Executive Committee (ExComm), International Board of Directors (IBD), committees, teams and other governance-related processes. Assist with meeting preparation, papers, agendas, action logs, follow-up notes and records of decisions. Create, maintain and organise documents, records, shared folders, trackers, manuals, guidance notes and knowledge bases. Support onboarding, induction, handovers and role-related documentation for officers, appointees, committees, teams and volunteers. Assist with reporting cycles, compliance-related administration, policy and procedure work, and organisational improvement projects. Support volunteer recruitment, appointment and onboarding processes. Handle confidential and sensitive information with appropriate care and discretion. About you We are looking for someone with strong administrative, coordination and organisational skills, together with excellent written English and close attention to detail. You will need to be comfortable working independently from home, while remaining responsive and well coordinated with others. You should also be confident working with digital systems, shared documents, online collaboration tools and virtual meeting platforms. Essential experience and skills The successful candidate will have: Significant experience in an operations, administration, coordination, governance support, office management or similar role. Experience of working in a small, complex or fast-moving organisation where flexibility, initiative and sound judgement are required. Experience of supporting senior staff, boards, committees, volunteers, members, stakeholders or external service providers. Experience of managing documents, records, shared folders, action logs, trackers, deadlines and follow-up processes. Experience of preparing clear written materials, such as summaries, briefing notes, meeting papers, reports, procedures or status updates. Excellent organisational skills and the ability to manage multiple tasks, deadlines and priorities. Strong written English and the ability to produce clear, accurate and well-structured documents. High attention to detail, especially in relation to records, names, dates, decisions, deadlines and version control. Confident use of office software, cloud-based document systems and online collaboration tools. Good judgement, including the ability to identify what can be dealt with independently and what should be escalated. A practical, service-oriented approach, with a willingness to help improve systems, processes and documentation. Desirable experience Experience in any of the following areas would be helpful but is not essential: Charity, not-for-profit, membership body, association, professional institute or international organisation work. Supporting boards, committees, governance processes or volunteer-led structures. Records management, information governance, data protection administration or policy documentation. Recruitment, onboarding, induction or handover processes. Member-facing systems, helpdesks, e-mail administration, distribution lists or customer/member support processes. Coordinating projects, work programmes or organisational change initiatives. Preparing or maintaining policies, procedures, manuals, guidance materials or knowledge bases. Working arrangements This is a home-based, part-time role of hours per week, depending on candidate availability. The actual salary is £18,000 £30,000 per annum, depending on experience and agreed working hours. Occasional visits to the MI office in Lincolnshire will be required. The role will also involve some UK and overseas business travel, including opportunities to attend board meetings in the UK and abroad. This is expected to involve around two trips per year, although it may vary depending on organisational needs. The role will be subject to review after an initial three-month period. Benefits Standard employment benefits will apply, including pro-rata paid annual leave and workplace pension arrangements in line with statutory requirements. Full details of holiday entitlement, pension arrangements and any other benefits will be confirmed in the offer of employment and written contract. How to apply Applicants should submit a CV and covering letter explaining their interest in the role and how their skills and experience match the requirements. Initial interviews will be held virtually. Shortlisted candidates will be asked to provide referees contact details. References will only be taken up with the candidate s consent. Closing date for applications: To be confirmed Role start date: To be agreed
Jun 29, 2026
Full time
Operations Support Manager Organisation: Mensa International (MI) Location: Home-based, with occasional visits to the MI office in Lincolnshire Travel: UK and international travel, normally around two trips per year. This may include attendance at board meetings in the UK and/or overseas. Salary: Actual salary £18,000 £30,000 per annum, depending on experience and agreed working hours Hours: Part-time, hours per week Contract: Part-time employee role, subject to review after an initial three-month period Reports to: Director of Operations About the role Mensa International is looking for a highly organised and proactive Operations Support Manager to help strengthen the operational capacity, resilience and continuity of its international office. This is a home-based, part-time role supporting a complex, volunteer-led international organisation. The successful candidate will work closely with the Director of Operations and support a wide range of operational, administrative, governance, coordination and documentation work. The role will involve working with international officers, board members, committees, volunteers, staff and external service providers across different countries and time zones. Key Responsibilities The Operations Support Manager will: Support the Director of Operations with day-to-day operational coordination, administration and follow-up. Help coordinate work involving MI systems, service providers, support requests, trackers and internal processes. Provide administrative and coordination support for the Executive Committee (ExComm), International Board of Directors (IBD), committees, teams and other governance-related processes. Assist with meeting preparation, papers, agendas, action logs, follow-up notes and records of decisions. Create, maintain and organise documents, records, shared folders, trackers, manuals, guidance notes and knowledge bases. Support onboarding, induction, handovers and role-related documentation for officers, appointees, committees, teams and volunteers. Assist with reporting cycles, compliance-related administration, policy and procedure work, and organisational improvement projects. Support volunteer recruitment, appointment and onboarding processes. Handle confidential and sensitive information with appropriate care and discretion. About you We are looking for someone with strong administrative, coordination and organisational skills, together with excellent written English and close attention to detail. You will need to be comfortable working independently from home, while remaining responsive and well coordinated with others. You should also be confident working with digital systems, shared documents, online collaboration tools and virtual meeting platforms. Essential experience and skills The successful candidate will have: Significant experience in an operations, administration, coordination, governance support, office management or similar role. Experience of working in a small, complex or fast-moving organisation where flexibility, initiative and sound judgement are required. Experience of supporting senior staff, boards, committees, volunteers, members, stakeholders or external service providers. Experience of managing documents, records, shared folders, action logs, trackers, deadlines and follow-up processes. Experience of preparing clear written materials, such as summaries, briefing notes, meeting papers, reports, procedures or status updates. Excellent organisational skills and the ability to manage multiple tasks, deadlines and priorities. Strong written English and the ability to produce clear, accurate and well-structured documents. High attention to detail, especially in relation to records, names, dates, decisions, deadlines and version control. Confident use of office software, cloud-based document systems and online collaboration tools. Good judgement, including the ability to identify what can be dealt with independently and what should be escalated. A practical, service-oriented approach, with a willingness to help improve systems, processes and documentation. Desirable experience Experience in any of the following areas would be helpful but is not essential: Charity, not-for-profit, membership body, association, professional institute or international organisation work. Supporting boards, committees, governance processes or volunteer-led structures. Records management, information governance, data protection administration or policy documentation. Recruitment, onboarding, induction or handover processes. Member-facing systems, helpdesks, e-mail administration, distribution lists or customer/member support processes. Coordinating projects, work programmes or organisational change initiatives. Preparing or maintaining policies, procedures, manuals, guidance materials or knowledge bases. Working arrangements This is a home-based, part-time role of hours per week, depending on candidate availability. The actual salary is £18,000 £30,000 per annum, depending on experience and agreed working hours. Occasional visits to the MI office in Lincolnshire will be required. The role will also involve some UK and overseas business travel, including opportunities to attend board meetings in the UK and abroad. This is expected to involve around two trips per year, although it may vary depending on organisational needs. The role will be subject to review after an initial three-month period. Benefits Standard employment benefits will apply, including pro-rata paid annual leave and workplace pension arrangements in line with statutory requirements. Full details of holiday entitlement, pension arrangements and any other benefits will be confirmed in the offer of employment and written contract. How to apply Applicants should submit a CV and covering letter explaining their interest in the role and how their skills and experience match the requirements. Initial interviews will be held virtually. Shortlisted candidates will be asked to provide referees contact details. References will only be taken up with the candidate s consent. Closing date for applications: To be confirmed Role start date: To be agreed
CHM-1
Business Support Officer
CHM-1
For over 60 years this organisation has been building a better childhood for all. Business Support Officer Contract: Permanent Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible). Salary: £37,198 per annum Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office. The Vacancy This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team. The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support. A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment. The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities. Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations. The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time. The Organisation For more than 60 years, they have championed the rights and amplified the voice of children and young people in the UK. They interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families. Bringing people and organisations together is fundamental to how they improve the systems that babies, children, young people and their families rely on to thrive. They push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. They are united for better childhoods and brighter futures. The Benefits 30 Days Annual Leave Generous Pension Scheme Cycle to work scheme Flexible Working Winter Holiday Closure & Break Employee Assistance Programme Closing date: 08:00am, Monday 6th July 2026 Please note that the employer reserves the right to close this vacancy early should they receive a high volume of applications. They encourage interested candidates to submit their applications as soon as possible Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This employer is actively seeking to broaden the diversity of their staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues they work on. No agencies please.
Jun 29, 2026
Full time
For over 60 years this organisation has been building a better childhood for all. Business Support Officer Contract: Permanent Work Pattern: Full Time, 35 hours per week (1.0 FTE) (We are open to flexible hours and working patterns, including accommodating part-time and compressed hours where possible). Salary: £37,198 per annum Location: London Fields, E8. NCB promotes a hybrid, flexible way of working with 2 days working in the office. The Vacancy This is an exciting opportunity within the newly formed Centralised functions at NCB supporting the Business Support Team. The post holder will lead the operational delivery of a range of activities for the Business Support Team, working closely with peers to provide coherent, consistent support to delivery teams. This will include oversight and management of people, tasks and activities according to business need, and supporting teams and directorates with business administration, facilities and organisation as well as project and event support. A key requirement of the role is the ability to deliver consistent, high-quality outcomes at scale. The post holder will provide hands-on decision making across triage, planning, delivery and evaluation. They will work with cross-functional teams and external stakeholders, managing and directing the work of multiple concurrent activities in a fast-paced environment. The role requires end-to-end ownership of tasks and projects, alongside strong stakeholder engagement, effective people management of a small team of staff, and the ability to balance competing priorities. Financial oversight, including budget management and risk mitigation is essential to ensure efficient and sustainable operations. The post holder will also work closely with peers to drive a culture of continuous improvement informed by a strategic, systems thinking and data driven mindset to optimise processes, enhance customer experience and improve delivery performance over time. The Organisation For more than 60 years, they have championed the rights and amplified the voice of children and young people in the UK. They interrogate policy and uncover evidence, blending in lived and learnt experience to shape future legislation and develop more effective ways of supporting children and families. Bringing people and organisations together is fundamental to how they improve the systems that babies, children, young people and their families rely on to thrive. They push boundaries, even looking beyond childhood itself to consider transitions into adulthood and the impact of childhood issues on an entire lifespan. They are united for better childhoods and brighter futures. The Benefits 30 Days Annual Leave Generous Pension Scheme Cycle to work scheme Flexible Working Winter Holiday Closure & Break Employee Assistance Programme Closing date: 08:00am, Monday 6th July 2026 Please note that the employer reserves the right to close this vacancy early should they receive a high volume of applications. They encourage interested candidates to submit their applications as soon as possible Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). This employer is actively seeking to broaden the diversity of their staff group and warmly welcome applications from candidates underrepresented in the charity sector, including those from Black and Global Majority communities, disabled people, LGBTQ+ individuals, and people with lived experience of the issues they work on. No agencies please.
GBR Recruitment Limited
Commercial Lead (Defence Sector)
GBR Recruitment Limited Grantham, Lincolnshire
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Jun 29, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
GBR Recruitment Limited
Commercial Lead (Defence Sector)
GBR Recruitment Limited Lincoln, Lincolnshire
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Jun 29, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Amplius
Housing & Neighbourhood Manager
Amplius Milton Keynes, Buckinghamshire
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rdJuly 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
Jun 29, 2026
Full time
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am - 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we're looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rdJuly 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important - We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we'll be happy to assist you. Why join Amplius? At Amplius, you'll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference.
GBR Recruitment Limited
Commercial Lead (Defence Sector)
GBR Recruitment Limited City, Sheffield
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Jun 29, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
GBR Recruitment Limited
Commercial Lead (Defence Sector)
GBR Recruitment Limited
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Jun 29, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Reed
Engagement Officer
Reed Manchester, Lancashire
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across Greater Manchester. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 29, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across Greater Manchester. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Outsource UK
Project Officer
Outsource UK Hexham, Northumberland
Client: BAE Systems Job Title: Project OfficerDuration: 6 monthsLocation: Ridsdale, HexhamHourly Rate: £24.78 PAYE or £33.24 UmbrellaWorking Arrangements: - 37hrs per week, hybrid 2/3 days pw on-site About The Role: You will be responsible for conceiving and delivering a range of small but vital projects. Being responsible for the management and execution of the projects/work packages/tasks the Project Professional will be measured by the successful completion of milestones to cost and quality targets by working with both Engineering and Operations to scope and then monitor the progress of projects/work packages/ tasks and where required lead problem solving activities to allow swift resolution of issues. Key Responsibilities : Delivery of defined work packages / tasks to cost/schedule/quality targets Monitor and report project/programme performance for schedule, technical, financial and quality objectives. Leading problem-solving sessions to pro-actively overcome project issues Establish & maintain customer/supplier relationships maintaining regular communications & managing expectations. Taking responsibility for achieving customer satisfaction. Skills & Qualifications : Degree-level qualification (engineer discipline preferred) or comparable experience Project Management experience, ideally from a comparable industry (Defence) Formal training in Project Management, with knowledge of scheduling, cost management, and risk software tools (e.g. MS Project & Predict!), as well as experience of SAP are preferred. Experience of working in a safety-critical manufacturing environment an advantage Desirable: PRINCE2 qualifications would be a distinct advantage Degree-level qualification (engineer discipline preferred) or comparable experience Programme management qualification would be desirable If you would like to be considered for this role please don't hesitate to click apply or call Sam Pierre-Louis on for more information. About BAE: BAE Systems is a leading global defence, aerospace, and security company. They're experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors. Inclusion statement Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.
Jun 29, 2026
Contractor
Client: BAE Systems Job Title: Project OfficerDuration: 6 monthsLocation: Ridsdale, HexhamHourly Rate: £24.78 PAYE or £33.24 UmbrellaWorking Arrangements: - 37hrs per week, hybrid 2/3 days pw on-site About The Role: You will be responsible for conceiving and delivering a range of small but vital projects. Being responsible for the management and execution of the projects/work packages/tasks the Project Professional will be measured by the successful completion of milestones to cost and quality targets by working with both Engineering and Operations to scope and then monitor the progress of projects/work packages/ tasks and where required lead problem solving activities to allow swift resolution of issues. Key Responsibilities : Delivery of defined work packages / tasks to cost/schedule/quality targets Monitor and report project/programme performance for schedule, technical, financial and quality objectives. Leading problem-solving sessions to pro-actively overcome project issues Establish & maintain customer/supplier relationships maintaining regular communications & managing expectations. Taking responsibility for achieving customer satisfaction. Skills & Qualifications : Degree-level qualification (engineer discipline preferred) or comparable experience Project Management experience, ideally from a comparable industry (Defence) Formal training in Project Management, with knowledge of scheduling, cost management, and risk software tools (e.g. MS Project & Predict!), as well as experience of SAP are preferred. Experience of working in a safety-critical manufacturing environment an advantage Desirable: PRINCE2 qualifications would be a distinct advantage Degree-level qualification (engineer discipline preferred) or comparable experience Programme management qualification would be desirable If you would like to be considered for this role please don't hesitate to click apply or call Sam Pierre-Louis on for more information. About BAE: BAE Systems is a leading global defence, aerospace, and security company. They're experts in delivering advanced solutions for air, land, and naval forces, as well as commercial aerospace and cyber security. Known for its commitment to innovation and excellence, BAE Systems offers exciting career opportunities for those looking to make a significant impact in cutting-edge technology and defence sectors. Inclusion statement Outsource UK is committed to creating a diverse environment and is proud to be an equal opportunity employer. You'll receive consideration for your application without regard to race, religion or belief, gender identity or expression, sex, sexual orientation, disability, marriage and civil partnership, pregnancy and maternity, or age.
GBR Recruitment Limited
Commercial Lead (Defence Sector)
GBR Recruitment Limited
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
Jun 29, 2026
Full time
GBR Recruitment are delighted to be working exclusively with a Lincolnshire based defence company recruiting for an experienced Commercial Lead with Defence / MOD sector experience (products / services into) to lead all commercial activities, putting together the commercial strategy & rolling it out operationally, in turn driving efficiencies & increasing business growth. You will play a lead role in all MOD / defence tender bids up to 100M, as well as overseeing procurement, pricing agreements, costings, customer / supplier contractual terms negotiations & more, ensuring this commercial defence business remains financially strong & that any commercial risks are mitigated. In this key commercial executive level role, you will have strong knowledge of MOD / Defence Frameworks, plus security classifications ITAR / Export Controls, DEFCONS, DEFSTANs & ISO compliance standards. This role would suit someone with a defence / MOD background, who has worked as or is working as a Head of Commercial, Commercial Manager, Commercial Operations Manager, Commercial & Contracts Lead, Commercial Account Manager, Business Manager or similar with comparable day to day duties. Duties: Re-engineer, implement and execute the commercial strategy to drive substantial business growth, across both defence software & hardware service lines. Responsible for the full life-cycle of contract management, including drafting, negotiation, execution, monitoring, and renewal of defence contracts. Lead / steer all commercial business proposals, MOD tenders & MOD bids of various complexities & varying monetary values Produce accurate commercially viable pricing models for software products, licensing structures, support packages & hardware maintenance servicing agreements. Analyse commercial performance metrics / MI / KPI's, profitability levels, & overall cost management. Main commercial point of contact for key defence / MOD / government customers, business partners & key suppliers. Deliver the right commercial strategy operationally by working closely with the wider operation including software engineering, hardware maintenance, operations & programme management teams to ensure the business is in a strong position commercially and working to a strategy that is deliverable / profitable. Build & grow strong relationships with defence-sector clients, ensuring clarity on all deliverables, achievable service levels (SLA's) & contractual expectations. Ensure all contracts meet regulatory, legal & financial requirements, including MOD/defence procurement frameworks where applicable. Manage contract change notices, variations & performance measures. Monitor commercial performance metrics, profitability & cost management. Produce & deliver weekly & monthly reports to share with the SMT / MD. Mitigate any commercial & contractual risks. Ensure Compliance with applicable regulations, including security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, relevant ISO standards & any other areas of compliance as necessary, ensuring the maintenance of commercial documentation, audit records & contract frameworks. Coach, mentor & develop the Commercial Officer who reports into you Attributes: Minimum CIPS Level 5 preferred Used to supplying services / products into government & defence industry customers. Knowledge of security classifications, ITAR/Export Controls, DEFCONS, DEFSTANs, plus relevant ISO standards. Used to working on & heading up high value business tenders M's Used to having full control of all commercials Used to leading others, as this has one direct report MOD / defence background, ideally with some knowledge of electronic warfare (EW), radar technology & other next generation defence measures Interviews for this role are to take place immediately. This role is commutable from Lincoln, Newark, Grantham, Gainsborough, Sleaford, Spalding, Boston, Nottingham, Rotherham, Sheffield, Doncaster, Scunthorpe, Grimsby & Hull. Plus the client is open to those seeking to relocate to one of these listed areas. There may be some flexibility in terms of the odd day working remotely from home. Apply today!
SHROPSHIRE WILDLIFE TRUST
Finance Officer
SHROPSHIRE WILDLIFE TRUST Shrewsbury, Shropshire
6 Months Fixed term contract (Maternity Cover), Part Time (28 hours per week) Closing date - 5th July 2026 Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations. What you will be doing: Key tasks include: Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies. Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software. Ownership and controller of the Sales Ledger Plus a wide and varied day to day list of tasks. If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable. We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you. The post is a fixed term contract for 28 hours per week and we have an Agile Working Policy and generous annual leave allowance. Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. As users of the disability confident scheme, Shropshire Wildlife Trust guarantees to interview all disabled applicants who meet the minimum criteria for a vacancy. We believe that inclusive recruitment practices will help to change attitudes, behaviours and cultures, fostering diversity within our workplace. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
Jun 28, 2026
Contractor
6 Months Fixed term contract (Maternity Cover), Part Time (28 hours per week) Closing date - 5th July 2026 Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues. We are recruiting a Finance Officer for maternity cover to support the Head of Finance & Operations. What you will be doing: Key tasks include: Processing accounting transactions & recording financial data in our accounting system, in line with SWT Finance Policies. Ensuring that financial information is accurately logged in our Customer Relationship Management System, so Direct Debits and Gift Aid can be claimed promptly. This includes the administration of BACSTEL-IP payment services and BACS job submission software. Ownership and controller of the Sales Ledger Plus a wide and varied day to day list of tasks. If you are highly numerate, have an eye for detail, and enjoy being part of a team, we would love to hear from you. Qualifications in accounting and experience working in a similar environment are desirable. We are a friendly, enthusiastic team with a flexible can-do attitude, and if you think this role would be a good fit with your experience we would love to hear from you. The post is a fixed term contract for 28 hours per week and we have an Agile Working Policy and generous annual leave allowance. Shropshire Wildlife Trust is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo reference checks with past employers and Disclosure and Barring Service checks at the appropriate level. The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates. Please let us know if you require any adjustments to make our recruitment process more accessible. As users of the disability confident scheme, Shropshire Wildlife Trust guarantees to interview all disabled applicants who meet the minimum criteria for a vacancy. We believe that inclusive recruitment practices will help to change attitudes, behaviours and cultures, fostering diversity within our workplace. Why work for us - benefits we offer: 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff) Salary sacrifice benefits Life assurance Generous pension - company contribution 7%, employee contribution 3% Enhanced Sick Pay Flexible working policy Employee Assistance Programme Staff discounts Employee away days Enhanced pay for maternity and adoption leave Coaching Support with training and development to assist career progression Inclusive & supportive work atmosphere
Hire Ground Ltd
Customer Service Membership Officer
Hire Ground Ltd
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Jun 28, 2026
Seasonal
Customer Service Membership Officer Hybrid (2 office based days). Temping for 6 months. Paying £17.25 per hour. Working 35 hours per week We are seeking a proactive and customer-focused Customer Service Membership Officer to join a friendly Relationship team. Acting as a key link between members, volunteers and internal departments. You will play an important role in delivering an outstanding membership experience, supporting member communities and ensuring members maximise the value of their membership. Working at a leading London based Institute - with stunning West-End offices. Key Responsibilities Serve as a central point of contact for members. Support activities that promote membership benefits. Encourage member engagement, improve retention and contribute to membership growth. Provide regular and effective communication with members. Work closely with teams across Membership Operations, Events, Professional Development, Marketing, Communications and Membership Acquisition to support end-to-end membership journeys and processes. Support volunteer leadership teams through recruitment, onboarding, planning, communications, event coordination, performance monitoring, reporting and attendance at meetings and events. Maintain accurate records, documentation and CRM data relating to member communities and volunteer activities. Assist with ad hoc projects and initiatives as required. About You You will be an enthusiastic and organised professional with a passion for customer service. You will thrive in a fast-paced environment and enjoy working collaboratively to deliver exceptional experiences for members and volunteers. (We know applying for jobs takes time and effort and we genuinely appreciate every application we receive. Owing to the volume of responses, we are unable to provide individual feedback or replies to all applicants. Thank you for your understanding and interest in working with us.)
Reed
Engagement Officer
Reed Leeds, Yorkshire
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 29/06/2026 Please note this role is a fixed term contract until 18/12/2026 Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across West Yorkshire. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 28, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 29/06/2026 Please note this role is a fixed term contract until 18/12/2026 Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across West Yorkshire. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Reed
Engagement Officer
Reed Newcastle Upon Tyne, Tyne And Wear
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Jun 28, 2026
Contractor
Do you have experience of working in a community outreach, engagement or sales environment? Are you an outgoing individual who loves to network and build relationships within the community? Then consider the role of Engagement Officer at Reed Wellbeing! Internal applications for this role close on 26/06/2026. Please note this role is a fixed term contract until 18/12/2026. Please note you will need a driving licence and access to your own vehicle for this role as there is a requirement for frequent travel across the North East and occasional travel to North Cumbria. Who we are Reed Wellbeing is a public services provider that aims to support people in making sustainable lifestyle changes to improve their physical and mental wellbeing. Since 2015, we have been delivering a range of evidence-based, person centred interventions and services, including: NHS Health Checks, Smoking Cessation, Weight Management and Type 2 Diabetes Prevention and Treatment. Our NHS Diabetes Prevention Programme (NDPP) supports individuals identified by their GP or other healthcare professionals as being at risk of developing Type 2 Diabetes. Participants take part in a 9-month programme offering a variety of face-to-face, digital, and remote sessions. They are designed to support individuals in achieving a healthy body weight, adopting a healthy balanced diet, increasing physical activity, and reducing sedentary behaviour. What is the role about? An Engagement Officer is responsible for identifying and engaging with local stakeholder organisations and community partners to promote the NDPP programme and build or strengthen referral pathways. You'll work closely with NHS teams, volunteers, and community leaders to ensure the programme is accessible to priority outreach areas and groups to ensure referral targets are met. Just some of your day-to-day responsibilities will include Raising awareness of the NDPP Healthier You programme and advising on referral pathways for individuals at risk of Type 2 diabetes Supporting the achievement of local referral targets through strategic engagement and outreach activity Providing insights to operations on referral volumes and types of members identified from key stakeholders Ensuring stakeholder engagement activities meet KPIs and SLAs Maintaining strong relationships with key stakeholders Working collaboratively with internal co-members to ensure services are delivered effectively Identifying and developing relationships with potential referral organisations, building effective referral pipelines and developing the existing referral pathway into our services. Attending meetings with local CCGs and GPs (e.g. locality meetings) to build broader engagement with primary health care services to build understanding of and the credibility of our services. Scheduling regular face-to-face and telephone contact with stakeholders, prioritising as appropriate, to ensure stakeholders across the whole geographical area are engaged and proactively promotes Reed Wellbeing services What's in it for you? A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include: 25 days annual leave (pro-rata for part time) plus statutory bank holidays Reed Pension Scheme Award Winning Management & Leadership training Professional & Personal Development Funds Bi-annual pay reviews Plus much more that can be found on our website With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction. At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together. To be successful in this role, we are looking for someone with Experience of working as part of a multi-function service delivery team. A minimum of 2 A-Levels or an equivalent Level 3 Diploma. GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage. Valid UK driving licence and willingness to travel within contract area Desirable Attainments: Experience of working in a performance target driven environment. Examples of such experience may include partnership management roles, account management roles or sales representatives. Experience of working in business to business sales. Experience of working in networking, publicly funded services or other similar sectors. Experience of working with disadvantaged client groups in the delivery of customer services. These client groups may include young people (NEETs), incapacity benefit claimants, single parents, those with criminal records, mental health groups, ex-services, specific ethnic minority or faith groups and those with disabilities. Direct previous experience of a similar role. Roles considered to be similar include the role of Partnership Manager, Supply Chain Manager, Account Manager or Strategic Stakeholder Engagement Roles on a publicly funded service. Other desirable criteria including pre-existing network of contacts in the local area; the ability to use qualitative mechanisms to deliver continuous improvement to service delivery; a pro-active 'can-do' attitude; a track record of driving positive change and the ability to work under own initiative and think outside the box.
Amplius
Housing & Neighbourhood Manager
Amplius
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.
Jun 28, 2026
Full time
Housing & Neighbourhood Manager Hybrid with a weekly presence in our Milton Keynes office managing a patch across Central Bedfordshire Permanent, Full Time At Amplius, we're committed to creating safe, thriving neighbourhoods where customers feel proud to live. We're looking for an experienced Housing & Neighbourhood Manager to lead the delivery of high-quality housing, tenancy and neighbourhood services across a defined region. This is a fantastic opportunity to drive service excellence, lead a dedicated high-performing team, build strong community partnerships, and make a lasting impact on the lives of our customers and communities. Salary: £52,736.00 per annum Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 8:45am 5:00pm with a 1-hour break) Location: Hybrid with a weekly presence in our Milton Keynes office, covering a patch across Central Bedfordshire Occasional travel to our Rushden and Peterborough offices may be required Snapshot of your role Lead and manage a team of Housing Officers, providing direction, coaching, and performance management. Oversee tenancy management, ensuring compliance with agreements, policies, legislation, and regulatory standards. Manage complex neighbourhood cases, including tenancy compliance, property condition, and voids, ensuring properties are maintained and re-let efficiently. Drive improvements in estate standards, safety, and neighbourhood appearance through inspections, initiatives, and collaboration with internal teams. Build and maintain strong partnerships with local authorities, police, community groups, and voluntary sector organisations. Champion customer engagement, gathering feedback, building trust, and co-producing local initiatives to enhance community cohesion. Coordinate operations to address hotspot areas and emerging neighbourhood issues. Ensure accurate case management, audits, and reporting in line with GDPR, data-sharing protocols, and organisational policies. Act as the regional lead for estate and neighbourhood issues, providing senior management with timely reports and insights. What we re looking for CIH Level 4 (achieved, working towards, or willing to undertake) Extensive experience in tenancy, estate and neighbourhood management. Knowledge of Housing and Tenancy Law and current regulatory requirements. Proven team leadership and direct line management experience. Ability to build strong relationships with partners, stakeholders, and colleagues. Proficient in housing management systems (Open Housing) and able to drive service improvements. Willingness to travel across a large geographical area as required. A full UK driving licence is essential for this role. DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read about our colleague benefits here - Amplius colleague benefits Closing Date: Friday 3rd July 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Important We do not provide visa sponsorship; you must be eligible to work in the UK and provide Right to Work evidence. If you have any questions, please contact the Amplius Talent Team and we ll be happy to assist you. Why join Amplius? At Amplius, you ll be trusted to lead, supported to grow and empowered to make a difference. We offer a collaborative working culture, flexibility through hybrid working, and the opportunity to shape how planned works are delivered across our homes - now and into the future. The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 40,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We re a team of over 1,300 colleagues driven to have a positive impact on people s lives and provide affordable homes that make a difference.

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