19 jobs found

EUC Engineer MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)

About the Role We are seeking an experienced Technical Architect with strong expertise in automation and AI to provide technical leadership across complex projects. You will define and implement technical architectures, influence technology strategy, and ensure solutions align with business goals and enterprise standards. Key Responsibilities: Technical Leadership Lead and guide project and service teams on complex technical solutions. Define and document architectures, data flows, and integrations. Recommend technologies, conduct feasibility studies, and ensure alignment with enterprise standards. Solution Design & Innovation Design scalable, robust solutions that meet business needs. Maintain technical roadmaps and promote continuous improvement. Evaluate emerging technologies and develop proof of concepts. Project Delivery Support all phases of the project lifecycle. Collaborate with PMs, BAs, engineers, and stakeholders. Manage technical risks and communicate impacts effectively. Operational Excellence Improve operational efficiency and reduce technical debt. Identify opportunities for automation and process optimisation. Provide technical guidance to operations teams. M&A Support Conduct technical due diligence and integration planning. Assess and integrate acquired systems and processes. Here's What You'll Need Proven experience as a Technical Architect across diverse technology domains. Knowledge of ITIL, Prince2, TOGAF, Archimate. Strong analytical, communication, and problem solving skills. Experience in matrixed environments and fast paced project delivery. Good organisational and project management capabilities. Expertise in multiple enterprise technologies, including: Automation : Power Platform, UIPath, BluePrism, AutomationAnywhere AI : LLMs, coding copilots, MS Foundry/Copilot Studio Data : MS Fabric, Databricks ITSM : ServiceNow EUC : Intune, SCCM Applications : CRM, ERP, HCM, Finance Infrastructure : servers (cloud/on prem), networking, storage, backup Cloud : Azure Cyber Security : SIEM, XDR, IPS/IDS, NIST, ISO27001

2nd /3rd Line EUC Engineer 40,000 - 45,000 depending on experience Central London Hybrid working (1 day a week wfh) About the Role This is a really exciting role for an ambitious 2nd / 3rd line engineer who wants to join an innovative Managed Service Provider and be at the forefront of providing excellent IT support and consultancy. You'll support a diverse client base across the non-profit, finance, media and technology sectors. You'll play a key part within the Technical Operations team, taking ownership of complex 2nd and 3rd line issues across Apple and Windows estates. You'll work with enterprise-grade tooling - including Jamf Pro, Microsoft Intune, Entra ID and Microsoft 365 - while contributing to automation, documentation and build processes. This role offers variety, autonomy and exposure to multiple client environments, giving you the chance to broaden your technical depth while progressing towards senior engineering paths. With dedicated opportunities for funded training and certifications, you'll be joining a supportive team that invests heavily in professional development and clear career progression. We are looking for A proactive 2nd or 3rd line EUC engineer who loves learning new tech and solving problems. A natural team player who thrives in a client facing environment. You must have strong hands-on experience supporting both macOS and Windows environments in a 2nd/3rd line capacity Skilled in supporting and administering Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Experience administering device management platforms such as Jamf Pro or Microsoft Intune Confident troubleshooting complex issues, working independently and across multiple client environments Scripting in Bash or Python, with Powershell as an advantage Tech Stack You'll Work With Apple & Windows devices, Jamf Pro, Jamf Connect, Jamf Protec Microsoft Intune, Microsoft 365 (Exchange, Teams, SharePoint, OneDrive) Entra ID (Azure AD), PowerShell, Bash, Python Apple Business Manager, Windows Autopilot, Networking fundamentals (DNS, DHCP, Wi-Fi, VPN) Key Benefits 33 days holiday including bank holidays Funded training, certifications & professional development Pension scheme Hybrid working with flexibility Diverse project exposure across multi-sector clients, including non-profit, finance, media and technology If this is you, apply immediately - we look forward to speaking with you

Desktop Engineer (Laptop Refresh / Windows 11) - Contract - 12 Months We're seeking an experienced Desktop Engineer to support a large-scale laptop refresh and EUC transformation programme (12-month contract) for a leading UK company. Please note, this is fully on site 5 days per week. This role will suit a hands-on engineer with a strong Desktop / EUC background and a proven track record delivering device refresh and rollout programmes . You'll bring solid experience across Windows 10/11 environments (ideally with migration/rollout exposure) and be comfortable operating in project-led environments , balancing structured delivery with evolving technical requirements. The position will focus on end-to-end device rollout, OS migration and broader estate modernisation within a structured delivery environment. You will also provide post rollout desktop support (floorwalking). Key focus areas: Laptop refresh (build, configuration, deployment) alongside Windows 11 / 23H2 migration OneDrive migration, security enhancements (BIOS / Biometrics) and certificate transition Supporting AV/screen rollout and wider EUC project activity You'll also gain exposure to onboarding activity (Freshservice), MFA enablement, and light-touch vulnerability management support. If you're a hands-on Desktop Engineer with experience across structured rollouts and estate upgrades, please apply. Please note, engagement is via umbrella company only; all tax and NI will be deducted at source. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

DV Cleared End User Computing Technical Lead 720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 Months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and lifecycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return 720 Per Day, Inside IR35 6 Months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

The Role The Network Engineer - L3 (UCC) provides advanced operational support, configuration management, and performance optimisation across unified communications platforms for financial services clients. This is a hands-on, client-facing role focused on resolving complex incidents, executing controlled changes, and maintaining high-performing, secure UCC environments. You will play a key role in improving service quality, ensuring compliance, and supporting continuous service improvement in a regulated environment. Key Responsibilities Resolve complex UCC incidents across Microsoft Teams, Direct Routing, SIP/VoIP, and meeting room technologies Execute standard and complex UCC changes in line with governance and compliance requirements Maintain and validate configuration baselines across Teams Voice, Direct Routing, and endpoints Monitor and optimise service performance using CQD, analytics, and incident trends Administer UCC platforms including Teams, Exchange Online integration, and collaboration tools Collaborate with Network, EUC, vendors, and service teams to resolve dependencies Support major incident management and escalations across UCC services Drive continuous service improvement and reduce recurring issues Maintain accurate documentation to support compliance and audit requirements Mentor L1/L2 engineers and improve escalation quality and knowledge sharing Ensure all activities align with financial services regulatory frameworks Provide input into service reporting, governance packs, and post-implementation reviews Experience & Knowledge Essential: Strong experience in UCC / unified communications support and operations Experience supporting Microsoft Teams (including voice and collaboration) Understanding of VoIP, SIP, call flows, and QoS dependencies Experience with Direct Routing or Operator Connect environments Strong troubleshooting skills across endpoints, networks, and user experience Experience with ITIL processes (incident, change, problem management) Familiarity with ServiceNow or similar ITSMtools Strong communication skills in customer-facing environments Desirable: Microsoft 365 or Teams certification (e.g.MS-700) Experience within managed services environments Exposure to Zoom, Webex, or multi-platform UC environments Knowledge of compliant communications / call recording solutions Basic scripting/automation (PowerShell) Benefits Pension with employer contributions Privatehealthcare Discounted gym memberships 25-27 days holiday + bank holidays + birthday off 24/7 wellbeing support + Team Claranet initiatives

DV Cleared End User Computing Technical Lead £720 Per Day, Inside IR35 Taunton - 4 Days Per Week On-site DV Clearance Require 6 months Contract Your new company A large Government organisation based in Taunton Your new role The EUC Technical Lead acts as the senior technical authority for all end-user computing (desktops, laptops, mobile, peripherals), handling escalations, complex troubleshooting, and mentoring the team while driving best practices and standards. They also lead evaluation and rollout of new EUC technologies, ensure security/compliance, identify improvement opportunities through support trend analysis, and represent EUC interests on cross-team projects. Responsibilities Advanced Support & Escalation (30%) - Senior escalation point for complex/high-impact incidents; resolves intricate issues across devices; guides engineers during major incidents. Technical Leadership & Mentoring (20%) - Coaches the team, advises on difficult cases and emerging tech, fosters a learning culture. Engineering Improvement & Automation (15%) - Analyses trends, drives automation and tooling to reduce incidents and improve service quality. Technology Evaluation & Implementation (10%) - Assesses new tools/platforms, leads technical design for rollouts aligned with standards and security. Standards, Documentation & Governance (10%) - Maintains best-practice guides, ensures compliance, supports governance/assurance. Stakeholder Collaboration & Projects (10%) - Partners with other IT teams, represents EUC in projects and change initiatives. Service Insight & Reporting (5%) - Tracks performance/risks and reports to leadership. What you'll need to succeed Directs others on technical tasks; strong written/oral communication for org-wide reports and presentations. Analyses complex business requirements and recommends solutions. Makes timely decisions weighing priorities, constraints, and available information. Tracks progress against targets and resolves exceptions. ITIL and service management best practice. EUC technology expertise (SCCM, Windows, M365, Intune, networking, file sharing, remote access). Software solution design and implementation experience. IT security awareness, particularly MOD standards/accreditation. Knowledge of industry/professional standards (programming, ISO 9000 quality processes). Understanding of testing principles, methods, and life cycle management. Developing Self and Others: Identifies skill gaps, sets development goals, coaches/mentors team, promotes inclusion, seeks feedback for continuous improvement. Delivering at Pace: Keeps team focused on priorities, balances procedure with innovation, ensures the right resources are available, monitors progress, reprioritises under pressure What you'll get in return £720 Per Day, Inside IR35 6 months Contract What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Field Service Engineer - 12 Month Contract - Inside IR35 - Yeovil/Basingstoke Contracting role based across Yeovil and Basingstoke (fully on-site, 5 days per week) for a 12-month engagement within a manufacturing environment. You will provide hands-on end user computing and field support across PC, VDI, mobile devices, and printing services, supporting both on-site and remote users across the region with day-to-day IT incidents, break-fix, and technology rollout activities. Key Responsibilities: Provide on-site and remote EUC support across PC, VDI, and mobile devices including break-fix for hardware and software Deliver printing service support including troubleshooting, configuration, and maintenance of print and scanning devices Support PC life cycle management including Windows imaging, OS deployments, hardware upgrades, and data migration Facilitate new technology implementations including setup, configuration, and end user training Support the IT Navigator and Mobile IT Solution Centre (MITSC) services as required Coordinate loan of IT accessories and manage asset control, inventory, and returns Provide desktop application support including MS Office, O365, VPN, and OneDrive troubleshooting Install, inspect, and test wiring and cabling, ensuring all specifications and standards are met What You Will Ideally Bring: Strong hands-on expertise in Windows 10/11 administration and troubleshooting Proven experience supporting MS Office, O365, Internet Explorer, and common OS-related issues Solid knowledge of PC and peripheral hardware troubleshooting including Dell laptops, desktops, and print/scanning devices Experience with Windows imaging and OS deployment methods Familiarity with data migration tools and OneDrive/O365 platforms Mobile Device Management (MDM) support experience Basic knowledge of network and server administration Strong communication skills - verbal and written English essential Contract Details: Resource Type: Contract - Inside IR35 Rate: £175 per day (Inside IR35) Yeovil/Basingstoke - Office based Start Date: ASAP

SC Cleared EUC Engineer - 3 months Contract - £420/day via umbrella company - onsite Barrow-in-Furness - SCC FLEX CONTRACT The SC Cleared EUC Engineer is responsible for delivering secure, reliable and well-managed end-user computing services across the organisation. The role focuses on endpoint configuration, security tooling, policy management and supporting enterprise-scale device environments. The engineer will work across build, deployment, optimisation and operational support activities, ensuring compliance with organisational standards and security frameworks. Your responsibilities as a SC Cleared EUC Engineer: Group Policy Management (GPO) - Create, maintain and troubleshoot GPOs to enforce security baselines, configuration standards and user policies. SCCM/MECM Administration - Manage application packaging, OS deployment, patching, compliance baselines and device collections. Defendpoint & Endpoint Security - Configure and support Defendpoint policies, privilege management and endpoint hardening. IDAC (Identity Access Controls) - Support identity-based access controls, conditional access and device compliance rules. Active Directory - Manage AD objects, OU structures, group memberships and authentication-related troubleshooting. EPO (McAfee ePO) - Administer endpoint protection policies, AV deployments, threat responses and compliance reporting. Build & Deployment - Support Windows 10/11 builds, imaging, Autopilot/SCCM task sequences and standard operating environments. EUC Troubleshooting - Diagnose and resolve issues across OS, applications, profiles, policies and endpoint security tools. Documentation & Governance - Maintain technical documentation, follow change control and contribute to EUC standards and governance. As a suitable SC Cleared EUC Engineer, you will have: Strong experience with Windows 10/11, endpoint configuration and device life cycle management. Proficiency in GPO, including policy design, testing and troubleshooting. Hands-on experience with SCCM/MECM for deployments, patching and compliance. Knowledge of Defendpoint, EPO, and other endpoint security platforms. Understanding of IDAC, identity-based security and conditional access. Solid grounding in Active Directory, including OU design and group management. Familiarity with Intune, Autopilot or hybrid-joined environments is beneficial. Strong analytical and problem-solving skills with a customer-focused approach. Active SC Clearance If you are a results-driven SC Cleared EUC Engineer with a passion for your work, we want to hear from you. Immediate start. References required. NOTE: At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section -> Privacy Notice -> Flexible Resourcing

End User Computing (EUC) Lead London / Hybrid 3 days on site a must Central London £k + benefits The Opportunity We're partnering with a fast-growing, technology-driven fintech organisation undergoing a major digital transformation across its global workforce. They're looking for an experienced EUC Lead to take ownership of their Modern Workplace and End User Computing strategy , driving a secure, high-performance, and seamless digital experience for employees across multiple regions. This is a high-impact leadership role , sitting at the intersection of technology, user experience, and business productivity , with strong visibility across senior leadership. The Role As EUC Lead, you will: Define and deliver the EUC / Digital Workplace strategy , aligned to business growth and regulatory requirements Own the Microsoft 365 ecosystem (Teams, SharePoint, Exchange Online, OneDrive) Lead endpoint management across Intune, Autopilot, and Entra ID Drive Digital Employee Experience (DEX) initiatives to improve engagement and productivity Ensure best-in-class security posture leveraging M365 Security, Defender, and conditional access Lead a team of engineers and 3rd parties , setting standards and driving delivery Partner with stakeholders across Technology, Risk, and Operations to prioritise and deliver change Own the roadmap for automation, AI (Copilot), and workplace innovation Technology Environment Microsoft 365 (E5 ideally) Intune / Endpoint Manager / Autopilot Entra ID (Azure AD) Microsoft Defender & security stack Windows 10/11 & mobile device management Collaboration tools (Teams, SharePoint Online) Exposure to DEX tooling (e.g. Nexthink, Lakeside, ThousandEyes) is a strong advantage What We're Looking For Proven experience in a Lead / Head of EUC / Modern Workplace role Strong, hands-on understanding of M365 and endpoint management technologies Experience delivering enterprise-scale workplace transformation programmes Solid appreciation for security, compliance, and regulated environments (financial services preferred) Ability to balance strategy and hands-on leadership Strong stakeholder management - able to operate at C-level and across business units RSG Plc is acting as an Employment Agency in relation to this vacancy.

Pertemps Network Group are pleased to be partnering with a reputable housing provider in London to recruit an experienced Workplace Technology (Field Services) Engineer. Rate: 174 PAYE per day / 225 umbrella per day (Inside IR35) Contract: Interim Contract Working Pattern: Fully Site-Based (5 Days per Week) Location: Greater London This is an excellent opportunity for an experienced IT Support professional who enjoys working in a highly visible, customer-facing environment. As a Workplace Technology Engineer, you will be a key point of contact for end users, delivering high-quality technical support and ensuring staff have the technology, equipment and assistance they need to work effectively. The successful candidate will provide a mixture of d esktop support, field services and end-user computing support , resolving technical issues, managing hardware deployments, supporting workplace technologies and contributing to ongoing IT projects and service improvements. Key Responsibilities Provide 1st and 2nd line technical support to users across the organisation. Troubleshoot and resolve hardware, software, networking and connectivity issues. Build, configure, deploy, maintain and decommission laptops, desktops and mobile devices. Support Microsoft Windows 10/11, Microsoft 365 and associated workplace technologies. Manage and support Intune-managed devices and remote access solutions. Support audio visual equipment, meeting room technology and video conferencing systems. Maintain accurate asset management and inventory records. Manage service requests and incidents within agreed SLAs. Escalate and coordinate complex technical issues with internal teams and third-party suppliers. Support technology rollouts, office moves, hardware refreshes and wider IT projects. Deliver a professional and customer-focused service to users at all levels, including senior stakeholders. To be successful in this role, you will have: Previous experience working within an IT Support, Desktop Support, Field Services, EUC or Technical Support environment. Strong experience supporting Microsoft Windows 10/11 and Microsoft 365. Knowledge of Active Directory, Intune, remote support tools and device management. Understanding of networking fundamentals including TCP/IP, LAN, WAN and Wi-Fi troubleshooting. Experience supporting laptops, desktops, printers, mobile devices and peripheral hardware. Excellent troubleshooting, communication and customer service skills. Experience working within SLA-driven environments. The ability to manage competing priorities and provide support in a fast-paced operational environment. Desirable Experience Audio Visual and Video Conferencing support. Microsoft certifications. PowerShell scripting knowledge. Experience within housing, local government, public sector or large enterprise environments. Asset management and hardware lifecycle management experience. This role would suit candidates currently working as an IT Support Engineer, Desktop Support Engineer, EUC Engineer, ICT Support Engineer, Field Services Engineer, Technical Support Engineer or 2nd Line Support Engineer looking for their next contract opportunity. Apply Now for the Workplace Technology Engineer.

Senior 3rd Line Support Engineer Solihull (Hybrid - 3 days onsite) The Role We're looking for an experienced Senior 3rd Line Support Engineer to join a high-performing technical team based in Solihull. This is a true 3rd line position , where you'll act as the final escalation point for complex technical issues. You'll take ownership of incidents end-to-end, focusing on deep technical investigation, root cause analysis, and delivering long-term solutions -not just quick fixes. Working across modern on-prem, virtualised, and cloud environments, you'll support a wide variety of technologies while also contributing to continuous improvement and mentoring junior engineers. What You'll Be Doing Acting as the technical escalation point for 1st and 2nd Line teams Owning and resolving complex incidents and problems through to completion Performing in-depth troubleshooting across infrastructure, cloud, and EUC environments Conducting root cause analysis and implementing permanent fixes Supporting users via tickets, phone, email, and remote sessions Managing and prioritising workload in line with SLAs Monitoring and responding to alerts from RMM tools Maintaining clear and accurate documentation and knowledge articles Identifying trends and driving service improvements Supporting internal initiatives to improve tools, processes, and standards Communicating effectively, translating technical detail into clear, business-friendly language What We're Looking For You'll be a confident and technically strong support professional who thrives on solving complex problems and taking ownership. Essential Experience Proven background in a Senior / 3rd Line Support role (ideally within an MSP) Windows desktop and server environments Microsoft 365 (Exchange Online, Intune, Entra ID / Azure AD) Active Directory, Group Policy, and core infrastructure services Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs) Firewalls, switches, and general networking devices Virtualisation (VMware, Hyper-V, or similar) Microsoft Azure, including Azure Virtual Desktop (AVD/WVD) Citrix environments Desirable Exposure to security tools or security-focused troubleshooting Scripting, automation, or Infrastructure as Code experience Experience mentoring or supporting junior engineers What's in It for You Hybrid working - 3 days per week in Solihull 25 days annual leave, increasing to 28 with service A strong healthcare and wellbeing package , including private medical cover, discounted health plans, and virtual GP access A comprehensive benefits package designed to support your health, wellbeing, and work-life balance Employee assistance programme and wellbeing support Real opportunities for career progression and technical development A collaborative environment where you can make a genuine impact Why Apply? This is a great opportunity for a seasoned 3rd Line Engineer who wants to: Work on complex, meaningful technical challenges Move beyond ticket resolution into true problem ownership Influence service delivery and continuous improvement Be part of a forward-thinking, supportive technical team ECS Recruitment Group Ltd is acting as an Employment Agency in relation to this vacancy.

EUC Engineer - MacOS / Apple Devices / Cloud Technologies Based onsite in Gloucester We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms. Key Responsibilities Provide end-user support and administration for MacOS, Apple laptops, and mobile devices Configure, deploy, and manage Apple hardware across the business Support modern workplace and endpoint management solutions Troubleshoot hardware, software, connectivity, and user-related issues Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms Support device security, patching, compliance, and asset management Collaborate with infrastructure and security teams on projects and improvements Deliver excellent customer service and technical support to users at all levels Skills & Experience Required Proven experience in an EUC / Desktop Support / Endpoint Engineering role Strong knowledge of MacOS and Apple ecosystem devices Experience supporting laptops, desktops, and mobile devices in enterprise environments Understanding of networking fundamentals and troubleshooting Exposure to cloud technologies and SaaS platforms Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable Knowledge of Microsoft 365 and identity/access management solutions Excellent communication and problem-solving skills Desirable Skills Apple certifications or relevant technical certifications Experience in hybrid cloud environments Scripting or automation knowledge (Bash, PowerShell, or similar)

IT Support Engineer (Windows/Linux) We are looking to speak with 2 nd Line Support Engineers with experience of supporting Linus and WIndows devices. This role is focused on EUC Support so you don t have to have experience with the Server side but you will be asked to troubleshoot and fix 2 nd Line issues with Windows and Linux endpoints. The ideal candidate will have practical experience building and supporting both Operating Systems and be available to be on site 5 days per week in London. Key Requirements & Skills Experience: Hands-on experience in IT Support, Systems Administration, or a similar 2nd Line role. Technical Proficiencies: M365 / O365 Windows OS Linux - Ubuntu AD/EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users.

EUC Engineer (Intune / Modern Workplace) Location: London with 1 day WFH Salary: £45,000+ Benefits Are you a hands-on EUC Engineer looking to grow your career in Modern Workplace technologies? Our client, a fast-growing London-based MSP, is looking for someone solid at 2nd line support with a focus on Intune, Microsoft 365, and Azure AD. For this role they need someone who has administered an MDM Platform - ideally someone who has created and managed policies and configuration profiles, this will be essential to the role so if you have experience of this, please do make sure it is highlighted on your application and CV. Role: Join a small, friendly technical team where you'll manage and support end-user computing environments across multiple clients. You'll work with Intune to configure and manage devices, troubleshoot issues, support Windows 10/11, and help with onboarding/offboarding processes. There's a strong emphasis on learning and development, with future opportunities to take on more design and leadership responsibilities as the company grows. This role is well suited to an EUC/Intune Engineer who enjoys being a key technical resource within the team, someone confident handling escalations, supporting junior engineers, and acting as a trusted point of contact for customers. Technical Experience: Solid 2nd line EUC support experience, ideally in an MSP environment. Strong hands-on experience with Intune. Knowledge of Windows 10/11 and Microsoft 365. Familiarity with Azure AD / Entra ID. Problem-solving skills and a customer-focused approach. Enthusiasm for learning and developing in modern workplace technologies. Nice to Have: Exposure to Autopilot and device lifecycle management. Understanding of endpoint security concepts. Microsoft certifications or willingness to work towards them. What's on Offer: Hybrid working model in London. Friendly, collaborative technical team. Training, learning, and career progression opportunities. Exposure to a variety of client environments and technologies. Opportunity to grow alongside a company aiming to double in size over the next 10 months. Please note: this role does not offer visa sponsorship. Key Words: EUC, End User Computing, Intune, Modern Workplace, Office365, Azure, Entra, Support, Admin, Administration, Technical, 2nd Line

Are you a 3rd Line End User Computing, Windows 11 Desktop Engineer, with current SC clearance? Our client is a specialist End User Compute (EUC) IT services provider, modernising secure digital workplaces for high-profile UK Central Government departments. In this role you will be part of a team of specialist Senior Windows End User Computing Engineers, delivering 3rd line support for Windows 11 environments, leading on OS updates, software deployments, security updates, and tooling optimisation Core responsibilities include: SME for Windows desktop environments, providing expert 3rd line and escalation support. Lead on OS patching, security updates, and software deployments using SCCM, Intune and/or Workspace ONE. Contribute to major projects (UEM deployments, cyber security integrations, and hardware refreshes). Collaboration with Service Desk and 2nd line teams, ensuring effective knowledge transfer. Identify service gaps, automate processes, and improve tooling for scalability, compliance, and user experience. Apply Zero Trust principles in all engineering activity, ensuring compliance with SC-cleared standards and ISO/IEC 27001. Skills sought with Advanced Windows 10 and 11 in enterprise scale environments. SCCM, Microsoft Intune or Omnissa Workspace ONE. PowerShell Scripting for automation and secure administration. Strong background in Microsoft enterprise products and endpoint security. Demonstrable experience leading enterprise-scale projects (migrations, UEM deployments, hardware refreshes). Ability to troubleshoot and resolve complex technical issues independently. Please note it is essential that you have current SC clearance. Apply now to progress!

This is a fantastic opportunity for a seasoned professional to contribute to cutting-edge End User Computing (EUC) solutions, with a strong emphasis on Microsoft technologies-particularly Windows 11 and Intune. As part of our senior technical team, you'll play a pivotal role in designing, configuring, and delivering large-scale Modern Workplace solutions. You'll provide expert guidance to both internal teams and external clients, helping shape technical strategies and drive successful implementations. This is a client-facing role, so we're looking for someone with proven experience in engaging with customers and delivering modern management solutions across diverse environments. Key Responsibilities Lead the design and delivery of Windows 11 and modern endpoint solutions for enterprise-scale environments Take full technical ownership of solution components from design through implementation Produce high-quality technical documentation and ensure consistent delivery across consultancy engagements Present confidently to technical audiences and stakeholders Build strong relationships with key stakeholders across Computacenter and client organisations Core Skills & Experience Deep expertise in endpoint technologies: Windows 11, Intune, Autopilot, Entra ID, Active Directory, Entra Connect Strong background in policy creation and deployment within Intune Experience developing and managing test plans Proficient in Scripting (eg, PowerShell) Excellent problem-solving abilities and communication skills Desired Skills Familiarity with traditional Microsoft technologies (eg, Legacy infrastructure or hybrid environments) Relevant certifications across multiple products or vendors People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.

Interim Support Engineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced Support Engineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data backup processes and recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while maintaining high productivity and efficiency. Skills & Experience Strong general understanding of IT principles (networks, hardware, domains). Working knowledge of leading software packages (Microsoft Office, Lotus Notes). Proficiency with Windows 10/11 operating systems and related applications. Hands-on experience troubleshooting end-user device hardware and software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills.