Voids & Lettings Officer Housing Association East London 28.56 per hour Umbrella Initial 6-Month Contract Hybrid Working - Site & Home Based We are recruiting for an experienced Voids & Lettings Officer to join a leading Housing Association in East London on an initial 6-month contract. This is a key role within the Operations team, responsible for managing the end-to-end voids, allocations and lettings process, ensuring homes are re-let quickly, efficiently and in full compliance with housing legislation, policies and nomination agreements. Key Responsibilities: Manage void properties from vacancy through to successful tenancy sign-up. Coordinate allocations, lettings, transfers and rehousing cases. Advertise properties, manage shortlists and process nominations via Locata. Liaise with Local Authorities, housing officers and external stakeholders. Arrange property viewings and ensure all compliance documentation is in place. Monitor void performance, maintain accurate records and support KPI reporting. Deliver excellent customer service throughout the lettings journey. Requirements: Previous experience within social housing lettings, allocations and voids management. Strong knowledge of housing legislation, nomination agreements and allocations processes. Experience using housing management systems such as Northgate, Locata or similar. Excellent organisational, communication and stakeholder management skills. Ability to work independently and manage a busy caseload to tight deadlines. This is an excellent opportunity to join a respected housing provider and make a real impact on reducing void times and helping residents access quality housing. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Jun 16, 2026
Contractor
Voids & Lettings Officer Housing Association East London 28.56 per hour Umbrella Initial 6-Month Contract Hybrid Working - Site & Home Based We are recruiting for an experienced Voids & Lettings Officer to join a leading Housing Association in East London on an initial 6-month contract. This is a key role within the Operations team, responsible for managing the end-to-end voids, allocations and lettings process, ensuring homes are re-let quickly, efficiently and in full compliance with housing legislation, policies and nomination agreements. Key Responsibilities: Manage void properties from vacancy through to successful tenancy sign-up. Coordinate allocations, lettings, transfers and rehousing cases. Advertise properties, manage shortlists and process nominations via Locata. Liaise with Local Authorities, housing officers and external stakeholders. Arrange property viewings and ensure all compliance documentation is in place. Monitor void performance, maintain accurate records and support KPI reporting. Deliver excellent customer service throughout the lettings journey. Requirements: Previous experience within social housing lettings, allocations and voids management. Strong knowledge of housing legislation, nomination agreements and allocations processes. Experience using housing management systems such as Northgate, Locata or similar. Excellent organisational, communication and stakeholder management skills. Ability to work independently and manage a busy caseload to tight deadlines. This is an excellent opportunity to join a respected housing provider and make a real impact on reducing void times and helping residents access quality housing. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.
Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.
Jun 16, 2026
Full time
Ashberry recruitment are currently recruiting a property service manager for a well established housing association in West Yorkshire. In this role, the successful candidate would be expected to oversee the Intensive housing management (IHM) functions at all of the the services ran by the housing association. You would be accountable to: The Head of Service/chief Executive Working hours: 35 hours per week working flexibly Monday to Friday 9am-6:30pm Annual Leave: 20 working days plus 5 days after successful completion of Probationary period plus 8 public holidays THE ROLE WILL INCLUDE; To be the safeguarding and health and safety lead for the organisation. Conducting health and safety visits to properties alongside tenancy management officer and support staff at each service. To identify any health and safety or safeguarding issues and work to resolve with the relevant teams. To liaise with our landlord partners when taking on new properties and ensuring that all paperwork is completed, health and safety standards are met before leases are signed by Heads of Service. (HOS) To ensure stock condition surveys and any new leased accommodation standards checks are completed in conjunction with service managers and all paperwork is uploaded to relevant accommodation folders. To ensure maintenance spreadsheets are audited on a weekly basis and any issues identified are followed through with the relevant team until signed off. To ensure any risk assessments associated with accommodation and or office spaces are reviewed in line with policies and procedures and any issues identified are resolved within time scales. To assist HOS with ensuring that we are complying with all quality assurance by auditing the service practices annually , relating to BQAF and SHIP standards. To work with the Head of Service to complete annual CHAS accreditation and work with HOS to ensure any other accreditations are carried out. To work with the Business Support Manager to organise and host quarterly Speakout forum meetings with Service Users in relation to Intensive housing management, accommodation standards and the organisations Speakout charter. To review IHM related policies and procedures as per the timetable for reviews. INTENSIVE HOUSING MANAGEMENT; To ensure that void properties are turned around and re let within agreed timescales as per key performance indicators for each service. To audit void spreadsheet on a fortnightly basis and discuss any issues with relevant service managers/team leaders. To comply with and ensure teams are working within the Organisation's Referrals & Allocations Policy and procedures in order to maximise occupancy levels and minimise voids. To promote key health and safety policies that protect and safeguard service users as part of our duty of care to vulnerable people. Ensure our Health and Safety Policy and procedures e.g. inspections and tests are carried out across our services in a robust and responsive way to ensure that we can promote a safe environment for our service users to live in. To oversee the buildings are safe and protected from direct or indirect harm. Liaising with relevant building owners or landlord representatives to ensure that our schemes are maintained to a high standard and do not pose any risk to our service users and/or wider community. To audit repairs spreadsheets on a fortnightly basis to ensure all repairs are carried out within timescales. To ensure all properties have an up-to-date annual fire risk assessment in place. To audit the fire reporting spreadsheet on a fortnightly basis to ensure all FRA's are up to date with a clear review date. Ensure staff and service users understand and abide by the fire evacuation procedures. To keep informed of any changes in legislation relating to fire. To work in conjunction with the Council and hostel service manager to ensure that an annual FRA is completed and all actions and remedial work is carried out within timescales. To audit the annual testing spreadsheets to ensure all properties are compliant with all risk assessments required within timescales. To work in conjunction with service managers to review disaster recovery strategies for dispersed accommodation and hostel service on an annual basis. Report any concerns you may have around serious health and safety issues to HOS in order that they can be dealt with as a priority. WHAT IS EXPECTED OF YOU IN THIS ROLE; 1. To have strong leadership skills - to be able to lead from the front. Deploying resources effectively and efficiently in order to meet business objectives and fulfil team performance targets. 2. Team Building - Raising morale and ensuring that everyone is doing their bit to pull as a team and ensure that quality services are being delivered in a fair and consistent manner. 3. Effective support - to be able to guide and support staff in delivering a high standard of intensive housing management services. 4. To apply effective problem solving skills and initiating a project management approach that identifies a problem, apply a solution, implement and monitor effectiveness. 5. To apply strong communication skills that clarifies work tasks and expectations of role/responsibility. 6. To be able to respond to crisis and emergency situations in a calm and responsive manner. 7. To promote health and safety and safeguarding at every level in terms of accommodation, staff, service users and the working environment. 8. To work collaboratively within the management team to ensure that management performance targets and business objectives across the organisation are fulfilled within clear timescales. YOU MUST - - Have previous experience working in the supported housing sector - A full UK driving license - Previous experience in property management - Knowledge of health and safety regulations and Safeguarding procedures - Have a CIH Level 4 or equivalent, or be willing to undertake the relevant training to achieve this.
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Jun 15, 2026
Contractor
Housing Officer (Specialised Supported Housing) The Opportunity: We are seeking a resilient, customer-focused Housing Officer for an ongoing interim assignment covering a defined region in North London. In this field-based role, you will report directly to the Head of Housing and provide expert, person-centred housing support to individuals living within Specialised Supported Housing. Your primary focus will be assisting vulnerable tenants to maintain their tenancies and achieve independent living aspirations. You will take full responsibility for regional tenancy management, lettings, and vital Housing Benefit sign-ups, working closely with on-site care teams and external agencies to deliver a highly sympathetic and professional service. Key Duties: Deliver a full regional tenancy management service, addressing complaints, resolving anti-social behaviour (ASB), and providing expert housing advice to scheme staff and tenants. Manage the complete lettings cycle, ensuring all allocations comply with policy and legislation, processing terminations, and preparing tenancy agreements and information packs. Coordinate the sign-up of new tenants, overseeing the complete submission, tracking, and backdate requests for Housing Benefit and council tax forms. Conduct proactive scheme visits at least annually to monitor individual tenant wellbeing, care needs, and risk assessments in collaboration with on-site care teams. Drive a customer-focused approach to meet performance targets, minimize void property times, and co-create strategic void plans for long-term vacancies. Liaise closely with local authorities, health services, social services, and surveyors during care planning, safeguarding issues, or maintenance reviews. Act as a technical expert for scheme staff regarding rents and benefits regulations, delivering localized training where required. Lead operational housing projects, track performance data, and assist the Head of Housing with third-party Management Agreements and Lease reviews. Requirements: Experience: Essential previous experience working within a housing association in a similar role, with a proven track record of delivering high-quality housing management services. Knowledge: Sound knowledge of Housing Benefit regulations, compliance frameworks, and an understanding of the Supported Housing sector or Intensive Housing Management models. Qualifications: CIH Level 3 qualified (or holding equivalent relevant housing management qualifications) is highly desirable. Skills: Excellent communicator with a "can-do" attitude, robust stakeholder management skills, and a passionate commitment to putting tenants at the heart of the service. Core Competencies: Confident at lone working and making independent decisions, with the ability to maintain strict data confidentiality and adhere to health and safety practices. Mobility: Ability to operate flexibly as a field-based officer across North London, with a willingness to undertake occasional travel to the main head office in Leicester for meetings and training. How to Apply: Please apply for this role online or contact Matt Baird at Avalon for a confidential discussion. Avalon, trading name of Spirehouse Recruitment Limited, is an equal opportunities employment business and employment agency. We practise a diverse and inclusive recruitment process that ensures equal opportunity for all individuals.
Your new company We're currently working with a well-established housing organisation to recruit an experienced Housing Officer on a part-time basis.This is an excellent opportunity for someone looking for flexible work while making a real impact within a community-focused environment. Your new role Manage a designated patch of tenancies Deliver a high-quality, customer-focused housing management service Handle tenancy matters including allocations, arrears, and estate management Respond to tenant queries and provide effective solutions Work closely with internal teams and external partners What you'll need to succeed Previous Housing Officer experience is essential. Strong knowledge of tenancy and estate management Excellent communication and problem-solving skills Ability to work independently and manage workload effectively What you'll get in return Competitive hourly rate Flexible part-time working arrangement Immediate start available Opportunity to join a supportive and reputable organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Jun 15, 2026
Seasonal
Your new company We're currently working with a well-established housing organisation to recruit an experienced Housing Officer on a part-time basis.This is an excellent opportunity for someone looking for flexible work while making a real impact within a community-focused environment. Your new role Manage a designated patch of tenancies Deliver a high-quality, customer-focused housing management service Handle tenancy matters including allocations, arrears, and estate management Respond to tenant queries and provide effective solutions Work closely with internal teams and external partners What you'll need to succeed Previous Housing Officer experience is essential. Strong knowledge of tenancy and estate management Excellent communication and problem-solving skills Ability to work independently and manage workload effectively What you'll get in return Competitive hourly rate Flexible part-time working arrangement Immediate start available Opportunity to join a supportive and reputable organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in East London. As a Housing Officer you will require to provide an excellent customer focused service for all tenants ensuring that the housing schemes and properties are well managed, and the environment is well maintained. Working proactively and closely with tenants to address environmental, property and tenancy issues ensuring tenancies are sustained. Duties: Maximising income collection and monitoring arrears, including signposting tenants to obtain relevant information and support in respect of housing and welfare benefits and debt management Ensure that notice of tenancy termination and properties are re-let in accordance with agreed timescales. Preparing property write ups for Choice Based Lettings and advising tenants/applicants on the clients lettings and allocations policy. Responsible for risk assessments for all general needs applicants and liaising with the borough for nominations. Day to day administration of the general needs lettings and allocations, general enquires including sign ups and six week follow ups Working with colleagues to provide advice and support to tenants in respect of low level anti-social behaviour within the general needs. Preparing tenancy sign-ups for general needs tenants. Undertake routine correspondence in respect of tenancy matters, including issuing standard letters in respect of rent arrears and breaches of tenancy conditions, occasionally undertaking visits to tenants and at all times maintaining accurate tenancy/applicant records. Participating in on-call rota. Health and Safety scheme inspections. Identifying and reporting on health and safety issues including damp and mould. Requirements: Working knowledge of housing legislation, including Choice Based Lettings, tenancy enforcement, debt recovery, welfare and other benefits and tenant involvement. Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policies and procedures and their application. Understanding of the framework and regulatory context for social housing and local authority services and the legislative framework that underpins the delivery of housing services and tenancy management. Provide a customer focused service, responding proactively and positively, keeping customers informed and managing customers' expectations appropriately. Ability to mange situations in which customers are unhappy about the level or quality of service, to find solutions to problems in a timely manner.
Jun 13, 2026
Seasonal
MMP Consultancy are looking to recruit a Housing Officer to join a Local Authority based in East London. As a Housing Officer you will require to provide an excellent customer focused service for all tenants ensuring that the housing schemes and properties are well managed, and the environment is well maintained. Working proactively and closely with tenants to address environmental, property and tenancy issues ensuring tenancies are sustained. Duties: Maximising income collection and monitoring arrears, including signposting tenants to obtain relevant information and support in respect of housing and welfare benefits and debt management Ensure that notice of tenancy termination and properties are re-let in accordance with agreed timescales. Preparing property write ups for Choice Based Lettings and advising tenants/applicants on the clients lettings and allocations policy. Responsible for risk assessments for all general needs applicants and liaising with the borough for nominations. Day to day administration of the general needs lettings and allocations, general enquires including sign ups and six week follow ups Working with colleagues to provide advice and support to tenants in respect of low level anti-social behaviour within the general needs. Preparing tenancy sign-ups for general needs tenants. Undertake routine correspondence in respect of tenancy matters, including issuing standard letters in respect of rent arrears and breaches of tenancy conditions, occasionally undertaking visits to tenants and at all times maintaining accurate tenancy/applicant records. Participating in on-call rota. Health and Safety scheme inspections. Identifying and reporting on health and safety issues including damp and mould. Requirements: Working knowledge of housing legislation, including Choice Based Lettings, tenancy enforcement, debt recovery, welfare and other benefits and tenant involvement. Knowledge of lettings and allocations, rent collection and arrears management, repairs and maintenance, tenancy disputes and anti-social behaviour policies and procedures and their application. Understanding of the framework and regulatory context for social housing and local authority services and the legislative framework that underpins the delivery of housing services and tenancy management. Provide a customer focused service, responding proactively and positively, keeping customers informed and managing customers' expectations appropriately. Ability to mange situations in which customers are unhappy about the level or quality of service, to find solutions to problems in a timely manner.
Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Jun 13, 2026
Contractor
Our client, a large Housing Association, is seeking an experienced Lettings Officer to join their team on a temporary basis. This is an excellent opportunity for a housing professional with experience in social housing lettings and allocations to support the delivery of an efficient voids and lettings service. Key Responsibilities of a Lettings Officer: Manage the end-to-end lettings process for vacant properties. Advertise properties and allocate homes in line with housing policies and nomination agreements. Conduct applicant assessments and verify eligibility for housing. Liaise with local authorities, applicants, and internal teams to progress lettings. Arrange and conduct property viewings where required. Make offers of accommodation and complete tenancy sign-ups. Ensure void properties are re-let within target timescales. Maintain accurate records and update housing management systems. Monitor performance against lettings and void turnaround targets. Provide excellent customer service throughout the lettings process. Work closely with Housing Officers, Voids, Repairs, and Income teams to ensure a smooth customer journey. Essential Requirements Previous experience in a Lettings Officer, Allocations Officer, Housing Officer, or similar social housing role. Knowledge of housing allocations, lettings processes, and tenancy management. Experience working within a Housing Association or Local Authority environment. Strong organisational and communication skills. Ability to manage a busy workload and meet performance targets. Proficient in Microsoft Office and housing management systems. Full UK Driving License This is a hybrid role based in Leicester , offering an initial 3-month contract with the potential for extension. If this Lettings Officer role is of interest, please apply or contact (url removed)
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella
Jun 13, 2026
Seasonal
Large Housing Association seeks a Voids and Lettings Coordinator to elevate the standards in voids, allocations, and lettings processes across the entirety of their portfolio. Responsibilities: Oversee the voids, allocations, and lettings processes, ensuring strict adherence to legislative, regulatory, and contractual requirements. Respond promptly to lettings, allocations, and rehousing enquiries from customers, stakeholders, and colleagues, providing clear and transparent information. Collaborate with housing officers to arrange viewings, manage shortlists, and facilitate the overall letting process in a timely and compliant manner. Managing all lettings and transfers, by working collaboratively with customers and colleagues. Managing the allocations of homes in cases of priority/management transfers - ensuring cases are managed sensitively, in line with policy, and in collaboration with relevant internal and external stakeholders. Support the teams to complete tenancy changes (for example successions, assignments, discretionary tenancies, and mutual exchanges) ensuring best use of the homes. To respond to lettings, allocations and rehousing enquiries from customers, stakeholders, and colleagues, including MP/Councillor enquiries and questions or feedback about services. Minimise re-let times of available homes and work with others (e.g. renew) to review lets against urgent needs e.g. decants. Co-ordinate the completion of all required property processes and documents to allow efficient letting of the property, to include Gas Certificates, Electrical Performance Certificates, EPCs, post inspections, keys, offer letters, etc. Experience and skills: Experience across a range of housing functions such as lettings and allocations, housing options. Solid understanding of housing law and processes related to the allocation of social housing. Customer-focused approach, conducting functions in a sensitive, compliant, responsible, and transparent manner. Detail focused, with the ability to ensure strict compliance with general and scheme specific nomination agreements. Proven experience in delivering excellent customer service with strong interpersonal skills, adhering to best practices and achieving best value. Good working knowledge of appropriate housing, tenancy, property legislation, and industry best practices. £21.59 ph PAYE - £28.55 ph Umbrella
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Jun 13, 2026
Full time
Housing & Compliance Officer Salary: £26,320 per annum (£31,155.54 per annum with 1x sleep in per week) Hours: 37.5hrs per week Mon-Fri 9-5 (Optional sleep-in shift per week) Contract: Temp to Perm Location: Bristol About the Role: We are looking for a proactive, organised, and compassionate Housing & Compliance Officer to join our team. You will play a key role in ensuring our properties are safe, compliant, well-managed, and provide a positive living environment for residents. Working closely with housing, maintenance, and care teams, you will deliver a high-quality housing management service, supporting tenants to sustain their tenancies while ensuring compliance with housing standards, health and safety requirements, and organisational policies. Key Responsibilities: Manage and maintain a portfolio of properties, ensuring homes are safe, suitable, and compliant with relevant legislation and health & safety standards. Carry out regular property inspections, including weekly checks, health and safety checks, and compliance monitoring. Support effective move-in and move-out processes, including sign-ups, occupancy agreements, property checks, and tenancy closures. Deliver a customer-focused housing management service, building positive relationships with residents and promoting engagement. Work alongside the Care Team to support tenancy sustainment, identifying barriers and ensuring appropriate support is in place. Manage tenancy-related issues including safeguarding concerns, anti-social behaviour, tenancy breaches, and resident queries. Monitor and manage rent and service charge accounts, taking appropriate action to reduce arrears and support residents to maintain payments. Develop and agree payment plans, undertake early intervention, and support enforcement processes where required. Assist residents with housing options, including mutual exchanges, private rented accommodation, and local authority housing pathways. Investigate and respond to reports of nuisance and anti-social behaviour, taking appropriate action to prevent escalation. Liaise with maintenance teams and contractors to ensure repairs, hazards, cleaning, and environmental issues are resolved promptly. Support the implementation and review of housing policies and procedures, including allocations, transfers, arrears, and ASB processes. Maintain accurate records, reports, and documentation in line with GDPR and organisational requirements. About You: You will be a resilient and compassionate housing professional with the ability to manage competing priorities in a busy environment. You will have excellent communication skills and be confident working with vulnerable residents, partner agencies, and internal teams. You will be: Organised, detail-focused, and able to manage your own workload effectively. Confident dealing with challenging situations while maintaining professionalism and empathy. Proactive, solution-focused, and committed to improving residents outcomes. Able to build positive relationships with residents and support them to achieve independence. Essential Skills & Experience Previous experience within housing management, tenancy sustainment, supported housing, or a similar role. Understanding of tenancy agreements, landlord responsibilities, and housing legislation. Experience managing rent arrears, tenancy issues, ASB, and safeguarding concerns. Knowledge of welfare benefits, including Housing Benefit and related support. Experience working with vulnerable adults and multi-agency partners. Strong administrative skills with excellent attention to detail. Good IT skills and experience maintaining accurate records. Full UK driving licence. Desirable Experience Experience working within supported housing or accommodation-based services. Knowledge of property compliance, inspections, and health & safety procedures. Experience working alongside social care, support teams, or statutory services. For more info, please contact Nathan Jackson on (phone number removed) or apply now.
Job Title: Neighbourhood Officer Job Type: Temporary, Hybrid - Monday to Friday Location: Norwich Rate of pay: £36,225 per annum ARC are currently looking for a Neighbourhood Officer who is looking for immediate work on a temp basis. For this position, you must be able to deliver allocations and lettings, tenancy management and management anti-social behaviour services. You must have previous proven experience in social housing/housing associations for this position. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Jun 13, 2026
Seasonal
Job Title: Neighbourhood Officer Job Type: Temporary, Hybrid - Monday to Friday Location: Norwich Rate of pay: £36,225 per annum ARC are currently looking for a Neighbourhood Officer who is looking for immediate work on a temp basis. For this position, you must be able to deliver allocations and lettings, tenancy management and management anti-social behaviour services. You must have previous proven experience in social housing/housing associations for this position. BENEFITS OF WORKING FOR ARC Working with one of the leading Recruitment agencies with 18 years within the marketplace, recruiting for many of the region s leading companies. In a recent survey 96% of our clients stated ARC are their preferred agency labour supplier. Paid annual leave pro-rata for PAYE (inclusive of statutory holiday) Weekly pay with a 1 hour pay resolution guarantee. Pension contribution (after 3 months continuous service). On-going assignments Free access to our Health Assured scheme for you and your family. Access to Free online training. Please contact our Maintenance Recruitment specialists if you are available for this position - (phone number removed) ARC GROUP A focus on recruitment, a passion for people.
Trade Finance Specialist London/Hybrid 6 months Day rate 500 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Trade Finance Specialist to join the team on an initial 6 month contract with the potential for extension. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of the Job The role is within the product development & governance team of GTFD including to provide support on marketing activities, structuring of new business, execution of transactions in line the organisations Transaction Banking Strategy and GTFD's objectives Working closely with other stakeholders across EMEA, including GTFD sales, GTBD team (plus other coverage teams), middle and back officer in EMEA relating to Trade and Cash initiatives. The role requires all type of trade finance and transaction banking product knowledge including origination & execution skill. The role also requires strong communication skills as there are various interfaces both within the wider organisation locally, across EMEA and globally as well as externally including client facing dealing including marketing. The role expects the individual will provide product expertise to country and regional sales teams and support implementation of trade finance products to contribute to achievement of revenue and ROE. The role will work with other PDG teams and GTFD Sales Team and GTBD team on trade finance product and transaction banking product standardization/ governance and delivery models consistent with the organisations policies and guidelines with coordination and ongoing communication with key internal stakeholders. Accountabilities/Responsibilities Contribution to GTFD/GTBD's Trade and Cash initiatives. Implement efficiently EMEA product strategy, based upon knowledge of client needs, the competitive environment, operational & credit risk, technology, compliance, and regulations, under leadership of Head of PDG Commercialisation, Head of PDG and Regional GTFD management. Understand and assist in credit modelling to develop appropriate credit modelling for trade finance products (including building LGD, CCF, etc model for submission to CIPD Credit and Planning colleagues internally and, following agreement, presenting to JFSA), product research and development for all trade finance related client needs; collaborate with customers to deliver incremental, breakthrough and transformational innovation particularly around fintech space. Assist the implementation of products and channels end-to-end for EMEA. Work closely with operations, transaction management (SPCU) and product sales teams to set up standard operating procedures (SOPs) including process maps, product library, etc. Ensure that the EMEA product portfolio view has a strong profitability and capital focus, assisting the business in driving appropriate capital allocations for trade finance products. Collaborate with frontline sales and specialist teams for the commercialization of new and existing trade finance products. Manage results against the team KPI's. Be a strong key stakeholder engagement and teamwork. Support the GTFD Sales Team to deliver and execute transactions Knowledge, Skills, and Experience 5 years or more experience in a trade finance business would be an advantage. Working knowledge of the products and developments within trade finance products. Passion for client; strong "client first" attitude, commercial drive and "hands on" working style. Passion for innovation; thorough understanding of new technologies, trade-related IT systems and project management. Knowledge of managing product profitability (margins, capital, total cost of ownership). Understanding of the key jurisdictional differences across the key trade markets. Good communication to promote trade finance business internally and externally. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Jun 12, 2026
Contractor
Trade Finance Specialist London/Hybrid 6 months Day rate 500 via Umbrella Company Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. They are seeking an experience Trade Finance Specialist to join the team on an initial 6 month contract with the potential for extension. The role is hybrid working being in the office 2-3 days a week with the remainder of time working from home. Standard office hours Monday to Friday with the occasional out of hours requirement in line with business needs. Purpose of the Job The role is within the product development & governance team of GTFD including to provide support on marketing activities, structuring of new business, execution of transactions in line the organisations Transaction Banking Strategy and GTFD's objectives Working closely with other stakeholders across EMEA, including GTFD sales, GTBD team (plus other coverage teams), middle and back officer in EMEA relating to Trade and Cash initiatives. The role requires all type of trade finance and transaction banking product knowledge including origination & execution skill. The role also requires strong communication skills as there are various interfaces both within the wider organisation locally, across EMEA and globally as well as externally including client facing dealing including marketing. The role expects the individual will provide product expertise to country and regional sales teams and support implementation of trade finance products to contribute to achievement of revenue and ROE. The role will work with other PDG teams and GTFD Sales Team and GTBD team on trade finance product and transaction banking product standardization/ governance and delivery models consistent with the organisations policies and guidelines with coordination and ongoing communication with key internal stakeholders. Accountabilities/Responsibilities Contribution to GTFD/GTBD's Trade and Cash initiatives. Implement efficiently EMEA product strategy, based upon knowledge of client needs, the competitive environment, operational & credit risk, technology, compliance, and regulations, under leadership of Head of PDG Commercialisation, Head of PDG and Regional GTFD management. Understand and assist in credit modelling to develop appropriate credit modelling for trade finance products (including building LGD, CCF, etc model for submission to CIPD Credit and Planning colleagues internally and, following agreement, presenting to JFSA), product research and development for all trade finance related client needs; collaborate with customers to deliver incremental, breakthrough and transformational innovation particularly around fintech space. Assist the implementation of products and channels end-to-end for EMEA. Work closely with operations, transaction management (SPCU) and product sales teams to set up standard operating procedures (SOPs) including process maps, product library, etc. Ensure that the EMEA product portfolio view has a strong profitability and capital focus, assisting the business in driving appropriate capital allocations for trade finance products. Collaborate with frontline sales and specialist teams for the commercialization of new and existing trade finance products. Manage results against the team KPI's. Be a strong key stakeholder engagement and teamwork. Support the GTFD Sales Team to deliver and execute transactions Knowledge, Skills, and Experience 5 years or more experience in a trade finance business would be an advantage. Working knowledge of the products and developments within trade finance products. Passion for client; strong "client first" attitude, commercial drive and "hands on" working style. Passion for innovation; thorough understanding of new technologies, trade-related IT systems and project management. Knowledge of managing product profitability (margins, capital, total cost of ownership). Understanding of the key jurisdictional differences across the key trade markets. Good communication to promote trade finance business internally and externally. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
We are seeking a proactive and customer-focused Allocations Officer to join a Local Authority in Devon and play a key role in helping residents access suitable affordable housing. As an Allocations Officer, you will assess and manage applications to the Housing Register, ensuring decisions are made in line with current housing legislation and the Council's Allocations Policy. You will prioritise applications, administer property allocations, coordinate weekly property adverts, and provide expert housing options advice to a wide range of applicants. The role involves working closely with customers, housing associations, support agencies, Councillors, MPs and other stakeholders, responding to enquiries and providing clear guidance on housing options and allocation processes. You will also participate in multi-agency panels, assess health and wellbeing applications, support local lettings initiatives, and undertake outreach activities across the district. We are looking for someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage a varied caseload within agreed timescales. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Jun 12, 2026
Contractor
We are seeking a proactive and customer-focused Allocations Officer to join a Local Authority in Devon and play a key role in helping residents access suitable affordable housing. As an Allocations Officer, you will assess and manage applications to the Housing Register, ensuring decisions are made in line with current housing legislation and the Council's Allocations Policy. You will prioritise applications, administer property allocations, coordinate weekly property adverts, and provide expert housing options advice to a wide range of applicants. The role involves working closely with customers, housing associations, support agencies, Councillors, MPs and other stakeholders, responding to enquiries and providing clear guidance on housing options and allocation processes. You will also participate in multi-agency panels, assess health and wellbeing applications, support local lettings initiatives, and undertake outreach activities across the district. We are looking for someone with excellent communication and organisational skills, strong attention to detail, and the ability to manage a varied caseload within agreed timescales. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this
Allocations Officer Exeter Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Allocations Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Ensure that eligible applicants as defined by the current legislation and the Council's Allocations Policy are admitted onto the Housing Register. Answer queries from customers, stakeholders, support workers, Councillors, MPs and other agencies regarding the housing register and the allocations policy. Assess and prioritise applications for Council and Housing Association properties, through the allocations scheme, within agreed timescales and in line with the Allocations policy Assess Health and Wellbeing applications and participate in multi-agency assessment panels to award banding, prioritise applications for adapted properties. Collate weekly adverts for available properties ensuring the information is clear and accessible for applicants. Full job description available upon request The successful candidate will have: Experience working within the social housing sector. Have up to date knowledge of housing and homeless legislation and guidance. Knowledge of Microsoft packages. A qualification in housing (desirable). If you believe that you are well-suited to the role of Allocations Officer, please apply. For additional information, please contact Chrissie at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Jun 12, 2026
Seasonal
Allocations Officer Exeter Full time, Temporary Hybrid - 40% office, 60% home working We are currently recruiting for a Social housing organisation based in Exeter who are looking for an Allocations Officer to join their team on a temporary basis. Responsibilities of the Allocations Officer include: Ensure that eligible applicants as defined by the current legislation and the Council's Allocations Policy are admitted onto the Housing Register. Answer queries from customers, stakeholders, support workers, Councillors, MPs and other agencies regarding the housing register and the allocations policy. Assess and prioritise applications for Council and Housing Association properties, through the allocations scheme, within agreed timescales and in line with the Allocations policy Assess Health and Wellbeing applications and participate in multi-agency assessment panels to award banding, prioritise applications for adapted properties. Collate weekly adverts for available properties ensuring the information is clear and accessible for applicants. Full job description available upon request The successful candidate will have: Experience working within the social housing sector. Have up to date knowledge of housing and homeless legislation and guidance. Knowledge of Microsoft packages. A qualification in housing (desirable). If you believe that you are well-suited to the role of Allocations Officer, please apply. For additional information, please contact Chrissie at Sellick Partnership Derby office. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Jun 12, 2026
Full time
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At the organisation, they believe everyone deserves a place to call home and a service they can rely on. They're looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring their customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you'll be responsible for the operational delivery of housing services across your locality. You'll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You'll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you'll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You'll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover The Organisation The organisation is a leading housing provider. They manage around 40,000 homes, serving 93,000 customers across their portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Their mission is to provide quality homes and services for people whose needs are not met by the open market. They're looking for like-minded people to join their team of over 900 talented colleagues who embody their values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. They are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows them to record and report on disability, mental health and wellbeing in the workplace to better support their colleagues. They have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. They are committed to being a Menopause Friendly employer and working towards accreditation their Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for the organisation, please do not hesitate to apply.
Senior Finance Officer Reed Accountancy is recruiting a Senior Finance Officer to manage core transactional finance across multiple entities. The role focuses on reconciliations, income processing, reporting and supporting budget holders. Main Responsibilities Banking and reconciliations Process and post bank transactions Reconcile bank accounts and resolve discrepancies Monitor direct debits and investigate unusual items Income and sales ledger Process and reconcile income from multiple sources Maintain the sales ledger, including invoicing and allocations Submit quarterly Gift Aid claims Raise ad hoc invoices and handle queries Journals and month-end Post intercompany and recharge journals Reconcile investment accounts Support month-end and audit requirements Budget monitoring Track spend against budget and identify variances Check coding accuracy across cost centres Produce and distribute monthly budget reports Support non-finance stakeholders with queries Other duties Reconcile project or trip accounts Maintain Excel reporting tools Support process improvements and provide cover where needed Requirements Experience in transactional finance (reconciliations, income, journals, sales ledger) Strong understanding of double-entry bookkeeping Good Excel and accounting system skills Netsuite is advantageous Ability to work accurately with high volumes of data Clear communication with non-finance stakeholders Desirable: AAT, ACCA or CIMA (part or fully qualified) Experience in a multi-entity environment In return this position offers a host of benefits including 33 days leave including statutory bank holidays, 3 x life assurance, employee assistant programme, free secure parking, enhanced pension contributions.
Jun 12, 2026
Full time
Senior Finance Officer Reed Accountancy is recruiting a Senior Finance Officer to manage core transactional finance across multiple entities. The role focuses on reconciliations, income processing, reporting and supporting budget holders. Main Responsibilities Banking and reconciliations Process and post bank transactions Reconcile bank accounts and resolve discrepancies Monitor direct debits and investigate unusual items Income and sales ledger Process and reconcile income from multiple sources Maintain the sales ledger, including invoicing and allocations Submit quarterly Gift Aid claims Raise ad hoc invoices and handle queries Journals and month-end Post intercompany and recharge journals Reconcile investment accounts Support month-end and audit requirements Budget monitoring Track spend against budget and identify variances Check coding accuracy across cost centres Produce and distribute monthly budget reports Support non-finance stakeholders with queries Other duties Reconcile project or trip accounts Maintain Excel reporting tools Support process improvements and provide cover where needed Requirements Experience in transactional finance (reconciliations, income, journals, sales ledger) Strong understanding of double-entry bookkeeping Good Excel and accounting system skills Netsuite is advantageous Ability to work accurately with high volumes of data Clear communication with non-finance stakeholders Desirable: AAT, ACCA or CIMA (part or fully qualified) Experience in a multi-entity environment In return this position offers a host of benefits including 33 days leave including statutory bank holidays, 3 x life assurance, employee assistant programme, free secure parking, enhanced pension contributions.
Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Jun 12, 2026
Contractor
Housing Manager Location: Didsbury, Manchester Salary 54,711 - 57,590 (Starting salary 54,711) Full time 35 hours per week Fixed term contract 18 months About Us Southway owns over 6,500 homes in Greater Manchester and is a community-focused housing association with a vision to provide excellent customer service and quality homes, where communities thrive. Southway strives for continuous improvement led by customers, communities and colleagues. It is a member of the Greater Manchester Good Employment Charter and is guided by its REACH values of Respect, Equity, Ambition, Compassion and Honesty. About the role We have an exciting opportunity to join our Housing Management and Support team as a Housing Manager (Lettings Lead) to lead our housing management team including responsibility for lettings across social and affordable rented homes. You'll manage and support a team of Housing Officers and Assistants, helping them deliver a consistent, high-quality service. You'll also play a key role in improving performance, reducing void loss and making sure our service is efficient, compliant and customer focused. What you'll be doing Lead housing management and lettings services, including voids, allocations, new developments and changes of tenancy Oversee all housing and tenancy management activities, ensuring services are delivered in line with policy and good practice Make decisions across tenancy management processes, including tenancy sustainment, breaches and terminations Manage team performance across housing management and lettings, improving outcomes and addressing underperformance Monitor performance data, including void turnaround, rent loss and tenancy outcomes Ensure services are efficient, compliant and deliver value for money Work with colleagues and partners to provide joined-up support for customers and communities Manage budgets, compliance and risk within the service About you We're looking for someone with strong leadership and communication skills, able to work confidently with customers, colleagues and partners. You will be calm under pressure, able to make sound decisions and handle complex or sensitive situations. You'll be an effective people leader, able to support and motivate a team, manage performance and drive improvement. You'll take a collaborative approach and be committed to delivering high-quality services and positive outcomes for customers and communities. In return, we offer a 35-hour working week, a competitive salary, an excellent contributory pension scheme, and 25 days' annual leave, increasing to 30 days over time. You will be part of a supportive, values-led organisation that is committed to helping its customers and colleagues thrive. Closing Date: Wednesday 1 July 2026 Interview Date: Friday 10 July 2026 For an informal discussion please contact Claire Davies, on (phone number removed), or e-mail . Applications are being reviewed as they are received, and interviews will be arranged for successful candidates in date order. The Trust reserves the right to remove the job advert once vacant positions have been recruited, please do not wait until the closing date to apply. Strictly no agencies. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. We are committed to equality of opportunity and welcome applications from suitably skilled people from all sectors of the community. All applicants who have a disability or are ex armed forces that meet the minimum essential criteria for the post will be invited to interview. If you have a disability or are ex armed forces, please tell us about this on your application form and please let us know about any special arrangements you would like us to make if you are invited in for an interview.
Housing Services Officer Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation delivering housing services on behalf of the local community. Working in partnership with Lambeth Council, LEMB is committed to providing high-quality housing services, excellent customer care, community engagement, and safe, well-managed homes for tenants and leaseholders. Position: Housing Services Officer Reports to: Housing Services Manager Hours: 35 hours per week Housing Services Officer Day-to-Day Duties Manage a portfolio of properties and provide housing management services to tenants and leaseholders. Recover rent arrears, provide tenancy support, and represent the organisation in court where required. Manage empty properties, allocations, mutual exchanges, tenancy sign-ups, and rehousing cases. Handle anti-social behaviour (ASB), tenancy breaches, complaints, and resident enquiries. Arrange and monitor repairs to homes and communal areas. Support leaseholders with enquiries, repairs, notices, and statutory processes such as Right to Buy. Process insurance claims, compensation payments, and other housing-related applications. Maintain accurate records and update housing management systems. Work closely with contractors, local authorities, and partner agencies to deliver effective services. Provide reception and customer service support to residents and visitors. Housing Services Officer Requirements Experience & Knowledge Experience working in housing management, tenancy services, customer service, or a related environment. Understanding of housing legislation, tenancy management, leasehold services, rent recovery, and customer care. Knowledge of data protection, equality and diversity, and health and safety requirements. Skills Excellent communication and customer service skills. Ability to manage a varied workload and meet deadlines. Strong problem-solving and decision-making abilities. Good numerical and administrative skills. Ability to work independently and as part of a team. Competent in Microsoft Office applications and housing management systems. Qualifications Degree, relevant qualification, or equivalent experience. Benefits Opportunity to work within a community-focused housing organisation. Varied and rewarding role supporting local residents. Training and professional development opportunities. 35-hour working week. Opportunity to gain experience across tenancy management, income recovery, allocations, and leasehold services. Supportive team environment with opportunities for career progression.
Jun 12, 2026
Full time
Housing Services Officer Loughborough Estate Management Board (LEMB) is a resident-led housing management organisation delivering housing services on behalf of the local community. Working in partnership with Lambeth Council, LEMB is committed to providing high-quality housing services, excellent customer care, community engagement, and safe, well-managed homes for tenants and leaseholders. Position: Housing Services Officer Reports to: Housing Services Manager Hours: 35 hours per week Housing Services Officer Day-to-Day Duties Manage a portfolio of properties and provide housing management services to tenants and leaseholders. Recover rent arrears, provide tenancy support, and represent the organisation in court where required. Manage empty properties, allocations, mutual exchanges, tenancy sign-ups, and rehousing cases. Handle anti-social behaviour (ASB), tenancy breaches, complaints, and resident enquiries. Arrange and monitor repairs to homes and communal areas. Support leaseholders with enquiries, repairs, notices, and statutory processes such as Right to Buy. Process insurance claims, compensation payments, and other housing-related applications. Maintain accurate records and update housing management systems. Work closely with contractors, local authorities, and partner agencies to deliver effective services. Provide reception and customer service support to residents and visitors. Housing Services Officer Requirements Experience & Knowledge Experience working in housing management, tenancy services, customer service, or a related environment. Understanding of housing legislation, tenancy management, leasehold services, rent recovery, and customer care. Knowledge of data protection, equality and diversity, and health and safety requirements. Skills Excellent communication and customer service skills. Ability to manage a varied workload and meet deadlines. Strong problem-solving and decision-making abilities. Good numerical and administrative skills. Ability to work independently and as part of a team. Competent in Microsoft Office applications and housing management systems. Qualifications Degree, relevant qualification, or equivalent experience. Benefits Opportunity to work within a community-focused housing organisation. Varied and rewarding role supporting local residents. Training and professional development opportunities. 35-hour working week. Opportunity to gain experience across tenancy management, income recovery, allocations, and leasehold services. Supportive team environment with opportunities for career progression.
4Recruitment Services are seeking a Housing Neighbourhood Officer for our client based in Slough. As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area. All Aspects of Tenancy Management Estate management Viewings, new tenancy visits and tenancy sign ups Tenancy Audit and fraud prevention Early rent arrears support Requesting responsive maintenance Addressing anti-social behaviour Providing a tenancy sustainment service The Tenancy Management team implement area-specific Service Plans and Corporate Plans which support the delivery of the corporate 5-Year Plan objectives. DUTIES AND RESPONSIBILITIES INCLUDE: To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents. Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, manage the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices. Raising of Purchase Orders and ensuring invoices are checked and paid. Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to; Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements. Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed. Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales. Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database. Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter. ESSENTIAL REQUIREMENTS INCLUDE: Basic knowledge of role of social housing. Comprehensive understanding of Neighbourhood Services objectives. Awareness and understanding of Housing Regulation and Consumer Standards. NVQ Level 3/A level education (preferably in Business/ Administration or similar) or equivalent. A full JD is available upon request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact Chelsey on (phone number removed) or email (url removed)
Jun 11, 2026
Contractor
4Recruitment Services are seeking a Housing Neighbourhood Officer for our client based in Slough. As a member of the Tenancy Management team this post provides a specialist administrative function and support role to the Tenancy Management Team. To support Senior Neighbourhood officers, Neighbourhood Leads and the Neighbourhood Manager to deliver an excellent housing management and ASB prevention and enforcement service to our residents within a specified geographical area. All Aspects of Tenancy Management Estate management Viewings, new tenancy visits and tenancy sign ups Tenancy Audit and fraud prevention Early rent arrears support Requesting responsive maintenance Addressing anti-social behaviour Providing a tenancy sustainment service The Tenancy Management team implement area-specific Service Plans and Corporate Plans which support the delivery of the corporate 5-Year Plan objectives. DUTIES AND RESPONSIBILITIES INCLUDE: To support and facilitate the delivery of a high standard of service against an agreed Service Plan for the assigned area in consultation with residents. Provide a comprehensive office management function including (but not limited to): supporting the administration of complaints and enquiries, post and stationery, taking telephone messages for staff, ensuring all written correspondence is dealt with by the correct officer in the correct timescales, manage the diaries of officers, fob and key management, maintenance of electronic records, administration related to lone worker devices. Raising of Purchase Orders and ensuring invoices are checked and paid. Provide administrative support in relation to the preparation of documents for Senior Neighbourhood Officers to use when going to court to; Provide administrative support in the management of council owned garages, car ports and hard standings including the administration of voids, allocations, lettings, and the termination of rental agreements. Lead on preparing and completing all paperwork associated with signing up tenants to new tenancies. This includes arranging and conducting viewings, meeting with new tenants to complete relevant paperwork, carrying out identity checks and ensuring that the first period of rent is paid in advance of the tenancy being signed. Support the completion of all mutual exchange processes from receiving an application through to completion of the exchange within the statutory timescales. Maintain and update all records of tenancy audits and estate inspections completed by Senior Neighbourhood Officers updating NEC database. Support all Neighbourhood Leads and the Neighbourhood Manager to provide timely key performance indicator information each quarter. ESSENTIAL REQUIREMENTS INCLUDE: Basic knowledge of role of social housing. Comprehensive understanding of Neighbourhood Services objectives. Awareness and understanding of Housing Regulation and Consumer Standards. NVQ Level 3/A level education (preferably in Business/ Administration or similar) or equivalent. A full JD is available upon request. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact Chelsey on (phone number removed) or email (url removed)
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Jun 11, 2026
Full time
Locality Manager Location: South East Salary: £55,000 per annum Vacancy Type: Permanent, Full Time At Stonewater, we believe everyone deserves a place to call home and a service they can rely on. We re looking for an experienced Locality Manager to lead housing services across the South East (e.g. Brighton and Hove, Eastbourne, Surrey, Reading, Oxford) , ensuring our customers receive high quality, responsive and personalised support. About the role: As a Locality Manager, you ll be responsible for the operational delivery of housing services across your locality. You ll lead tenancy and neighbourhood management, champion excellent customer experience, and work closely with colleagues and partner organisations to build safe, inclusive and thriving communities. You ll also play a key leadership role - coaching, mentoring and developing Housing Officers and frontline colleagues to achieve high performance, confident decision making and strong customer outcomes. What you ll be doing: Leading tenancy services including allocations, tenancy management and enforcement Managing neighbourhoods to ensure estates are clean, safe and well maintained Supporting customers with complex needs through effective case management and multi agency working Championing complaint resolution and using learning to continuously improve services Ensuring services are compliant with housing legislation, safeguarding requirements and regulatory standards Building strong relationships with residents, community groups, local authorities and partners Using performance data and KPIs to drive service improvements and customer satisfaction Line managing Housing Officers and embedding a culture of coaching, development and accountability Contributing to service planning, area based initiatives and wider organisational priorities You ll need: Experience in housing management or community services A solid understanding of tenancy law, housing regulation and safeguarding Proven experience coaching and developing high performing teams Strong communication, conflict resolution and stakeholder management skills The ability to analyse performance information and use data to improve outcomes Experience of leading teams, managing performance and handling complex situations with professionalism and empathy Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Our client, East Midlands Combined County Authority is currently seeking a Programme Development Officer to join their team in Chesterfield, East Midlands. This is a permanent role that presents an exciting opportunity to shape and develop major transport investments across the region. Key Responsibilities: Support the development of strategic transport schemes, ensuring alignment with Local Transport Plan objectives and expected outcomes Lead and contribute to the preparation of strategic economic appraisals and Strategic Outline Cases (SOC) Work with constituent authorities and delivery partners to build capacity and capability for scheme delivery Maintain and develop strong relationships with internal and external stakeholders to support programme development Commission and manage feasibility studies, and contribute to the design, scoping and cost estimation of transport schemes Act as client project manager for externally delivered projects and studies, ensuring outputs meet required standards Monitor funding allocations and programme expenditure to ensure value for money and effective use of resources Use data and evidence to inform project development and support decision-making Job Requirements: Strong understanding of transport investment programmes and how they align with long-term strategic objectives Proven experience in project management methodologies and programme development Experience in preparing or contributing to economic appraisals and Strategic Outline Cases Strong stakeholder engagement skills, with experience working across public sector organisations and partnerships Ability to analyse data and apply insights to support decision-making and scheme development Experience identifying and managing risks in complex projects Strong organisational skills, with the ability to manage multiple priorities and deliver to deadlines Understanding of transport planning policy, regulatory frameworks and government guidance Benefits: Up to 10 days paid leave in a 12-month period for caring responsibilities Healthcare cash plan A hybrid work model with remote working opportunities Local Government Pension Scheme Flexible working hours Maternity, paternity, IVF, adopters and foster carers support Discount scheme and car benefit scheme Cycle to Work Scheme 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice) Costco Membership Discounted gym membership Professional Membership Scheme Car Parking Discounts Car Sharing Scheme Our client is committed to delivering long-term, system-wide impact for the people, businesses and places of the East Midlands. Through substantial investment and responsibility, this is a unique opportunity to transform transport across the region. If you are a motivated and capable professional looking to develop your career in transport programme development and contribute to impactful regional investment, we encourage you to apply. Apply now to join our client's dedicated team within the East Midlands Combined County Authority.
Jun 11, 2026
Full time
Our client, East Midlands Combined County Authority is currently seeking a Programme Development Officer to join their team in Chesterfield, East Midlands. This is a permanent role that presents an exciting opportunity to shape and develop major transport investments across the region. Key Responsibilities: Support the development of strategic transport schemes, ensuring alignment with Local Transport Plan objectives and expected outcomes Lead and contribute to the preparation of strategic economic appraisals and Strategic Outline Cases (SOC) Work with constituent authorities and delivery partners to build capacity and capability for scheme delivery Maintain and develop strong relationships with internal and external stakeholders to support programme development Commission and manage feasibility studies, and contribute to the design, scoping and cost estimation of transport schemes Act as client project manager for externally delivered projects and studies, ensuring outputs meet required standards Monitor funding allocations and programme expenditure to ensure value for money and effective use of resources Use data and evidence to inform project development and support decision-making Job Requirements: Strong understanding of transport investment programmes and how they align with long-term strategic objectives Proven experience in project management methodologies and programme development Experience in preparing or contributing to economic appraisals and Strategic Outline Cases Strong stakeholder engagement skills, with experience working across public sector organisations and partnerships Ability to analyse data and apply insights to support decision-making and scheme development Experience identifying and managing risks in complex projects Strong organisational skills, with the ability to manage multiple priorities and deliver to deadlines Understanding of transport planning policy, regulatory frameworks and government guidance Benefits: Up to 10 days paid leave in a 12-month period for caring responsibilities Healthcare cash plan A hybrid work model with remote working opportunities Local Government Pension Scheme Flexible working hours Maternity, paternity, IVF, adopters and foster carers support Discount scheme and car benefit scheme Cycle to Work Scheme 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice) Costco Membership Discounted gym membership Professional Membership Scheme Car Parking Discounts Car Sharing Scheme Our client is committed to delivering long-term, system-wide impact for the people, businesses and places of the East Midlands. Through substantial investment and responsibility, this is a unique opportunity to transform transport across the region. If you are a motivated and capable professional looking to develop your career in transport programme development and contribute to impactful regional investment, we encourage you to apply. Apply now to join our client's dedicated team within the East Midlands Combined County Authority.
Finance & Payroll Officer Are you a detail-oriented finance professional with experience in an education or school environment ? Our client is seeking a Finance & Payroll Officer to join their dynamic team. This is a fantastic opportunity to contribute within an educational trust setting , ensuring financial administration supports both staff and students while remaining compliant with statutory and regulatory frameworks. Position: Finance & Payroll Officer Salary: 31,467.00 - 34,325.00 gross per annum Contract: Temporary Hours: 8 AM - 5 PM, Monday to Friday Reporting to: Finance Manager Core Responsibilities As the Finance & Payroll Officer, you will play a vital role in maintaining the Trust's financial integrity within a busy educational environment . Your daily activities will include: Finance Duties: Accurately process all financial transactions from initial order to payment Maintain precise records using Access Education, Excel, and other databases Process orders efficiently, resolve queries, and ensure compliance with financial procedures Manage purchase and sales ledgers, including supplier lists, invoicing, and payment allocations Oversee bank and cash ledgers, handling receipts and online payments Process staff expense claims and manage petty cash with precision Collaborate with the Finance Manager to provide essential financial information to staff, governors, and auditors Payroll Duties: Process staff time-sheets and duty payments on the Trust payroll system Address payroll queries in collaboration with HR and the Finance Manager Administer annual salary statements and general payroll tasks General Responsibilities Uphold compliance with trust financial regulations and best practices Supervise duties during breaks and lunches as needed Assist with additional tasks to support the Operations team within a school/trust setting What We're Looking For To be successful in this role, you should possess: Strong attention to detail and excellent organisational skills Experience working in a school, academy, or educational trust environment (desirable) Proficiency in financial software and databases Effective communication skills to build relationships with staff, suppliers, and internal stakeholders A flexible and proactive approach to work Why Join Us? Be part of a supportive and collaborative education-focused team Contribute to the financial health of a vibrant educational trust Enjoy a competitive salary and a permanent contract Participate in professional development opportunities If you are excited about making a difference and thrive in a busy finance environment, we want to hear from you. Application Process: Interested candidates are invited to submit their CV and a cover letter outlining their relevant experience. Please ensure that you highlight your passion for finance and payroll administration. An enhanced DBS check will be required for successful applicants. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Jun 11, 2026
Seasonal
Finance & Payroll Officer Are you a detail-oriented finance professional with experience in an education or school environment ? Our client is seeking a Finance & Payroll Officer to join their dynamic team. This is a fantastic opportunity to contribute within an educational trust setting , ensuring financial administration supports both staff and students while remaining compliant with statutory and regulatory frameworks. Position: Finance & Payroll Officer Salary: 31,467.00 - 34,325.00 gross per annum Contract: Temporary Hours: 8 AM - 5 PM, Monday to Friday Reporting to: Finance Manager Core Responsibilities As the Finance & Payroll Officer, you will play a vital role in maintaining the Trust's financial integrity within a busy educational environment . Your daily activities will include: Finance Duties: Accurately process all financial transactions from initial order to payment Maintain precise records using Access Education, Excel, and other databases Process orders efficiently, resolve queries, and ensure compliance with financial procedures Manage purchase and sales ledgers, including supplier lists, invoicing, and payment allocations Oversee bank and cash ledgers, handling receipts and online payments Process staff expense claims and manage petty cash with precision Collaborate with the Finance Manager to provide essential financial information to staff, governors, and auditors Payroll Duties: Process staff time-sheets and duty payments on the Trust payroll system Address payroll queries in collaboration with HR and the Finance Manager Administer annual salary statements and general payroll tasks General Responsibilities Uphold compliance with trust financial regulations and best practices Supervise duties during breaks and lunches as needed Assist with additional tasks to support the Operations team within a school/trust setting What We're Looking For To be successful in this role, you should possess: Strong attention to detail and excellent organisational skills Experience working in a school, academy, or educational trust environment (desirable) Proficiency in financial software and databases Effective communication skills to build relationships with staff, suppliers, and internal stakeholders A flexible and proactive approach to work Why Join Us? Be part of a supportive and collaborative education-focused team Contribute to the financial health of a vibrant educational trust Enjoy a competitive salary and a permanent contract Participate in professional development opportunities If you are excited about making a difference and thrive in a busy finance environment, we want to hear from you. Application Process: Interested candidates are invited to submit their CV and a cover letter outlining their relevant experience. Please ensure that you highlight your passion for finance and payroll administration. An enhanced DBS check will be required for successful applicants. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.