Facilities Manager Location: Bishop's Stortford (Multi-Site Role) Salary: £35,000 - £40,000 (£4,200 Car Allowance + Benefits) Are you an organised and proactive Facilities professional looking for a varied role where no two days are the same? We're looking for a Facilities Manager to oversee the day-to-day management of a portfolio of commercial office buildings, ensuring they remain safe, compliant, efficient and welcoming environments for occupiers. This is a hands-on role combining facilities management, contractor management, compliance, maintenance coordination and project support across multiple sites. You'll be based primarily in Bishop's Stortford, with regular travel between sites, so a full UK driving licence and your own vehicle are essential. What You'll Be Doing Managing planned preventative maintenance (PPM) programmes across multiple properties Coordinating reactive maintenance and ensuring service level agreements are met Monitoring statutory compliance, inspections, certifications and remedial works Managing contractors and suppliers across areas including M&E, cleaning, security, waste, landscaping and pest control Conducting site inspections, audits and contractor performance reviews Maintaining accurate facilities and asset records using CAFM systems Acting as a key point of contact for occupiers and resolving facilities-related issues Coordinating office moves, fit-outs and refurbishment projects Assisting with service charge budgeting, invoice approval and financial reporting Supporting sustainability initiatives, energy reduction projects and environmental compliance Assisting with minor works, capital projects and asset lifecycle planning Promoting a positive health and safety culture across the portfolio What We're Looking For Previous experience in Facilities Management, Property Management or Building Operations Strong understanding of health & safety and statutory compliance requirements Experience managing contractors and service providers Excellent organisational and communication skills Ability to prioritise a varied workload and work independently Strong customer service and stakeholder management skills Comfortable using facilities management software and reporting systems Commercial awareness and attention to detail What's In It For You? Hours: Monday - Friday. 9am - 5:30pm Salary of £35,000 - £40,000 depending on experience £4,200 annual car allowance Company mobile phone 25 days holiday plus bank holidays Additional Christmas shutdown without impacting annual leave allowance Pension scheme Health Cash Plan Death in Service benefit (2x salary) If you're looking for a broad facilities role with plenty of variety, autonomy and the opportunity to make a real impact across a commercial property portfolio, we'd love to hear from you.
Jun 22, 2026
Full time
Facilities Manager Location: Bishop's Stortford (Multi-Site Role) Salary: £35,000 - £40,000 (£4,200 Car Allowance + Benefits) Are you an organised and proactive Facilities professional looking for a varied role where no two days are the same? We're looking for a Facilities Manager to oversee the day-to-day management of a portfolio of commercial office buildings, ensuring they remain safe, compliant, efficient and welcoming environments for occupiers. This is a hands-on role combining facilities management, contractor management, compliance, maintenance coordination and project support across multiple sites. You'll be based primarily in Bishop's Stortford, with regular travel between sites, so a full UK driving licence and your own vehicle are essential. What You'll Be Doing Managing planned preventative maintenance (PPM) programmes across multiple properties Coordinating reactive maintenance and ensuring service level agreements are met Monitoring statutory compliance, inspections, certifications and remedial works Managing contractors and suppliers across areas including M&E, cleaning, security, waste, landscaping and pest control Conducting site inspections, audits and contractor performance reviews Maintaining accurate facilities and asset records using CAFM systems Acting as a key point of contact for occupiers and resolving facilities-related issues Coordinating office moves, fit-outs and refurbishment projects Assisting with service charge budgeting, invoice approval and financial reporting Supporting sustainability initiatives, energy reduction projects and environmental compliance Assisting with minor works, capital projects and asset lifecycle planning Promoting a positive health and safety culture across the portfolio What We're Looking For Previous experience in Facilities Management, Property Management or Building Operations Strong understanding of health & safety and statutory compliance requirements Experience managing contractors and service providers Excellent organisational and communication skills Ability to prioritise a varied workload and work independently Strong customer service and stakeholder management skills Comfortable using facilities management software and reporting systems Commercial awareness and attention to detail What's In It For You? Hours: Monday - Friday. 9am - 5:30pm Salary of £35,000 - £40,000 depending on experience £4,200 annual car allowance Company mobile phone 25 days holiday plus bank holidays Additional Christmas shutdown without impacting annual leave allowance Pension scheme Health Cash Plan Death in Service benefit (2x salary) If you're looking for a broad facilities role with plenty of variety, autonomy and the opportunity to make a real impact across a commercial property portfolio, we'd love to hear from you.
Business Development Manager - Hospitality & Facilities Management Location: Essex (Office-based with regular client meetings and site visits) Salary: 50,000 Basic + Uncapped Bonus OTE: 50,000 - 70,000+ Hours: Monday to Friday, 9:00am - 5:30pm About the Company A leading provider of hospitality staffing and outsourced operational services is seeking an experienced and commercially driven Business Development Manager to support the continued growth of its hospitality division across the UK. The organisation partners with hotels, serviced apartments, and hospitality venues, providing skilled staffing solutions and fully outsourced departmental services that help clients deliver exceptional guest experiences and operational excellence. The Role The Business Development Manager will be responsible for identifying and securing new business opportunities, developing strategic partnerships, and growing existing client relationships within the hospitality sector. The successful candidate will promote hospitality staffing services and outsourced hotel department solutions, including Housekeeping, Public Area Cleaning, Kitchen Porter Services, Stewarding, and Front of House support. Key Responsibilities Identify and secure new business opportunities within the hospitality sector. Develop relationships with hotels, serviced apartments, hospitality groups, and accommodation providers. Achieve monthly and quarterly sales targets through new business acquisition and account growth. Promote and sell hospitality staffing and outsourced department management services. Build and maintain strong client relationships to generate repeat business, referrals, and service expansion opportunities. Negotiate commercial agreements and service contracts. Collaborate with operational teams to develop tailored solutions for clients. Conduct market research to identify industry trends, emerging opportunities, and competitor activity. Represent the business at industry events, exhibitions, and networking functions. Maintain accurate sales records and provide regular pipeline and performance reporting. Candidate Requirements Proven experience in business development, sales, or account management within hospitality, facilities management, recruitment, staffing, or outsourced services. Strong understanding of hotel operations and hospitality departments. Demonstrable track record of achieving and exceeding sales targets. Established network of contacts within hotels, hospitality groups, or accommodation providers. Excellent communication, presentation, negotiation, and relationship-building skills. Experience using CRM systems, LinkedIn, email campaigns, and social selling techniques. Commercially minded with strong analytical and problem-solving abilities. Self-motivated, proactive, and able to work independently. Full UK driving licence and willingness to travel as required. Package 50,000 basic salary. Uncapped commission and bonus structure. On-target earnings of 50,000 - 70,000+. Company pension scheme. Flexible working arrangements. Career development and progression opportunities. Supportive and collaborative working environment. Additional employee benefits. Apply Applications are welcomed from candidates with a proven track record of generating new business within hospitality, facilities management, recruitment, staffing, or outsourced service environments.
Jun 19, 2026
Full time
Business Development Manager - Hospitality & Facilities Management Location: Essex (Office-based with regular client meetings and site visits) Salary: 50,000 Basic + Uncapped Bonus OTE: 50,000 - 70,000+ Hours: Monday to Friday, 9:00am - 5:30pm About the Company A leading provider of hospitality staffing and outsourced operational services is seeking an experienced and commercially driven Business Development Manager to support the continued growth of its hospitality division across the UK. The organisation partners with hotels, serviced apartments, and hospitality venues, providing skilled staffing solutions and fully outsourced departmental services that help clients deliver exceptional guest experiences and operational excellence. The Role The Business Development Manager will be responsible for identifying and securing new business opportunities, developing strategic partnerships, and growing existing client relationships within the hospitality sector. The successful candidate will promote hospitality staffing services and outsourced hotel department solutions, including Housekeeping, Public Area Cleaning, Kitchen Porter Services, Stewarding, and Front of House support. Key Responsibilities Identify and secure new business opportunities within the hospitality sector. Develop relationships with hotels, serviced apartments, hospitality groups, and accommodation providers. Achieve monthly and quarterly sales targets through new business acquisition and account growth. Promote and sell hospitality staffing and outsourced department management services. Build and maintain strong client relationships to generate repeat business, referrals, and service expansion opportunities. Negotiate commercial agreements and service contracts. Collaborate with operational teams to develop tailored solutions for clients. Conduct market research to identify industry trends, emerging opportunities, and competitor activity. Represent the business at industry events, exhibitions, and networking functions. Maintain accurate sales records and provide regular pipeline and performance reporting. Candidate Requirements Proven experience in business development, sales, or account management within hospitality, facilities management, recruitment, staffing, or outsourced services. Strong understanding of hotel operations and hospitality departments. Demonstrable track record of achieving and exceeding sales targets. Established network of contacts within hotels, hospitality groups, or accommodation providers. Excellent communication, presentation, negotiation, and relationship-building skills. Experience using CRM systems, LinkedIn, email campaigns, and social selling techniques. Commercially minded with strong analytical and problem-solving abilities. Self-motivated, proactive, and able to work independently. Full UK driving licence and willingness to travel as required. Package 50,000 basic salary. Uncapped commission and bonus structure. On-target earnings of 50,000 - 70,000+. Company pension scheme. Flexible working arrangements. Career development and progression opportunities. Supportive and collaborative working environment. Additional employee benefits. Apply Applications are welcomed from candidates with a proven track record of generating new business within hospitality, facilities management, recruitment, staffing, or outsourced service environments.
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
Jun 19, 2026
Full time
Business Development Manager Location: Hybrid - 1 day per week in Berkshire Head Office, remainder home/field-based across London & the South East Salary: 45,000 Basic + Uncapped Commission (OTE 75,000+) Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent, Full-Time We are partnering with a well-established and growing commercial services provider, I am delighted to be supporting the search for an experienced Business Development Manager to join their expanding sales team. This organisation has been operating for over 25 years and delivers high-quality cleaning and facilities services to a broad client base across education, healthcare, corporate, and leisure sectors. With a strong reputation, consistent growth, and a healthy volume of inbound enquiries, this is a fantastic opportunity for a commercially driven sales professional to make a real impact. The Role Reporting directly to the Head of Sales & Marketing, you will take ownership of developing new business opportunities across London and the South East. This is a hybrid position offering flexibility, autonomy, and excellent earning potential. Your responsibilities will include: Proactively identifying and targeting new business opportunities Managing and qualifying a substantial number of inbound leads Booking and attending client meetings and site surveys Preparing tailored proposals and pricing solutions Handling objections and negotiating contracts Managing the full sales cycle from initial contact to contract mobilisation Working closely with operations to ensure smooth onboarding of new clients Staying up to date with market trends and competitor activity The Ideal Candidate I am keen to speak with experienced Business Development Managers who thrive in a target-driven environment and have a strong track record of closing high-value service contracts. You will bring: Proven experience in direct, service-based sales A track record of selling contracts valued at 1.5m+ annually Experience balancing inbound leads with proactive prospecting Strong communication and negotiation skills A resilient, self-motivated approach Full UK driving licence Experience within cleaning, facilities management, education, or healthcare sectors would be highly advantageous, though not essential. What's On Offer Hybrid working (typically 1 day office-based, 4 days remote/field) Company vehicle or mileage allowance Laptop, tablet, and mobile phone Competitive basic salary with uncapped commission (OTE 75k+) Up to 27 days' annual leave (service dependent) Pension scheme Career progression and professional development opportunities Supportive and inclusive working culture Team events and recognition initiatives
What Are We Looking For? Our Asset Management Business Platform is looking to hire a Project Planner with Primavera P6 experience to join us on a permanent basis in our Inverness office. You will be required to work within our planning department and assist our delivery teams in planning projects in conjunction with the operations, commercial and design teams whilst reporting to the senior management of the Company. You will be joining an organisation with ambitious growth plans and given the opportunity to develop with one of the most innovative businesses in the industry. Some of Your Key Duties Include: Develop logic-driven, cost and/or resource loaded programmes for projects. Create detailed design and construction programmes, incorporating contractor and sub-contractor programmes where applicable. Monitor, update, and report on status of programmes. Assist in keeping projects on track by identifying critical activities and evaluating remedial actions. Provide multi-project programmes to identify resource constraints. Develop effective working relationships across the various teams and departments. Liaise with the clients, Project Managers and Engineers. What Do You Need? Prior experience of working in a similar position within a construction Design & Build environment. Proficient in the use of Primavera. Excellent communication skills, both written and verbal. Strong analytical and problem-solving abilities. Initiative and ability to work alone and as part of a team. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Jun 18, 2026
Full time
What Are We Looking For? Our Asset Management Business Platform is looking to hire a Project Planner with Primavera P6 experience to join us on a permanent basis in our Inverness office. You will be required to work within our planning department and assist our delivery teams in planning projects in conjunction with the operations, commercial and design teams whilst reporting to the senior management of the Company. You will be joining an organisation with ambitious growth plans and given the opportunity to develop with one of the most innovative businesses in the industry. Some of Your Key Duties Include: Develop logic-driven, cost and/or resource loaded programmes for projects. Create detailed design and construction programmes, incorporating contractor and sub-contractor programmes where applicable. Monitor, update, and report on status of programmes. Assist in keeping projects on track by identifying critical activities and evaluating remedial actions. Provide multi-project programmes to identify resource constraints. Develop effective working relationships across the various teams and departments. Liaise with the clients, Project Managers and Engineers. What Do You Need? Prior experience of working in a similar position within a construction Design & Build environment. Proficient in the use of Primavera. Excellent communication skills, both written and verbal. Strong analytical and problem-solving abilities. Initiative and ability to work alone and as part of a team. Full UK Driving Licence. Who Are We? RSE is a trusted clean water technology company, developing market-leading products and solutions for purifying drinking water, recycling wastewater, and cleaning water in industrial processes. We are disrupting the water sector, delivering water treatment products, technologies, and services to clients across the UK. RSE provides offsite modular build solutions using a low-carbon approach compared to traditional construction methods and our unique offering to the market focuses on innovation, efficiency, and excellence. Established in 1982, RSE has grown into one of the most prominent MEICA engineering businesses in the UK water industry. We have created a complete in-house and full-service capability from project inception through to design, fabrication, and delivery by means of installation and commissioning. We additionally have one of the largest servicing and maintenance teams in the market, to ensure we re on hand for all our clients needs. Our service offering presents industry-leading innovative solutions and our dedicated staff play a key role in delivering our sustainability and wider business goals. With over 2000 staff across our group of companies, our strategic ambition will see the business continue to grow as we expand our operations and diversify our products. One of RSE s key focuses is driving servant leadership and giving our people the opportunity and responsibility to take an entrepreneurial approach in their career development. What RSE Offer To build successful teams and drive the level of quality that RSE is renowned for, we know we need the best people in the industry. Not only do we require the relevant skillsets, but we also need people with the right attitude and mentality to thrive and grow in an innovative and fast-paced environment. At RSE, you ll be given every opportunity to set the path of your own career through our Business Streams and work within dynamic teams that will require you to rise to the challenge of working for a market leader. Industry-leading salary based on your experience. A flexible career development path, with no restrictions on where your career can go. Private Healthcare (Personal). Holiday Allowance of 31 days per year, rising to 33 days per year after 2 years service. Holiday Buy / Sell Scheme Company Pension Scheme Cycle to Work Discounted National Gym Membership Professional Fees Paid Employee Discount Platform EV/Hybrid Car Lease Scheme Access to our network of health professionals including mental health champions and Occupational Health Nurse. In a flourishing sector where there are vast career opportunities available, we believe by leading transformation in the industry our offering to the market means our people have the space to thrive. If you re interested in a career with a company that will harness your skills and provide you with the support to create your own future within the water industry, apply now.
Senior Service Manager (Evening) Hours: Full-time, 40 hours per week (flexibility required) Driving License: Full Clean UK Driving License, Willingness to Travel Are you an experienced operational leader ready to take the next step in your career? BugBusters UK Limited is seeking a Senior Service Manager to lead a dynamic portfolio of client contracts, drive operational excellence, and inspire a high-performing management team. This pivotal role offers the opportunity to shape service delivery strategy, enhance client relationships, and contribute to the growth and success of our business. Role Overview You are accountable for delivery across your sites. This includes people, quality, health and safety, and client performance. You will also step into problem sites, service risks, and mobilisations where needed. Structure and Span of Control Direct management of a group of Service Managers and Junior Managers Indirect responsibility for all operatives across your sites Portfolio capped at 10 to 15 sites to maintain control Clear ownership. Smaller portfolios. Faster decisions. Operational ownership Full responsibility for service delivery across your sites Ensure all sites meet scope, standards, and KPIs Maintain strong on-site presence through regular visits Resolve issues quickly, including absence, quality gaps, and complaints Reallocate resource across sites where required Management and team leadership Manage and develop Service Managers and Junior Managers Set clear expectations on standards, reporting, and behaviour Run regular one-to-ones and performance reviews Support hiring, onboarding, and succession planning Address underperformance quickly with HR where needed Quality and standards Own quality outcomes across all sites Ensure audits are completed and actions closed through SafetyCulture Drive consistent standards across your portfolio Identify trends and implement fixes across multiple sites Health and safety Ensure compliance with RAMS, COSHH, and safe systems of work Carry out spot checks and enforce standards on-site Investigate incidents and follow through on corrective action Ensure all staff are inducted and compliant Client ownership Act as the main operational contact for your clients Build strong working relationships through regular contact Handle escalations and resolve issues quickly Lead client reviews where required Identify risks early and protect retention Financial and resource control Manage timesheets and payroll accuracy through Connecteam Control labour allocation across your sites Keep sites within budgeted hours Manage consumables and equipment Balance cost control with service quality Administrative and reporting Manage day-to-day operational admin across: Connecteam for timesheets, shifts, and updates SafetyCulture for actions and audits Excel for tracking and reporting HR case management including welfare, performance, and disciplinaries Produce clear written updates for clients and internal teams Maintain accuracy across compliance, audits, and trackers Improve admin processes to reduce manager workload Rapid response and business support Step into service failures, staffing issues, and high-risk sites Support new site mobilisations when required Stabilise underperforming sites quickly Support audits and improvement work outside your portfolio Requirements Strong experience in operations or contract management Experience managing managers, not just operatives Track record running multiple sites with full accountability Good understanding of health and safety requirements Comfortable in a fast-paced and reactive environment Strong organisation and communication skills Full UK driving licence Why join BugBusters Clear ownership of a defined group of sites Direct impact on service quality and client retention Exposure to complex operational environments Autonomy with accountability Clear path into more senior roles
Jun 18, 2026
Full time
Senior Service Manager (Evening) Hours: Full-time, 40 hours per week (flexibility required) Driving License: Full Clean UK Driving License, Willingness to Travel Are you an experienced operational leader ready to take the next step in your career? BugBusters UK Limited is seeking a Senior Service Manager to lead a dynamic portfolio of client contracts, drive operational excellence, and inspire a high-performing management team. This pivotal role offers the opportunity to shape service delivery strategy, enhance client relationships, and contribute to the growth and success of our business. Role Overview You are accountable for delivery across your sites. This includes people, quality, health and safety, and client performance. You will also step into problem sites, service risks, and mobilisations where needed. Structure and Span of Control Direct management of a group of Service Managers and Junior Managers Indirect responsibility for all operatives across your sites Portfolio capped at 10 to 15 sites to maintain control Clear ownership. Smaller portfolios. Faster decisions. Operational ownership Full responsibility for service delivery across your sites Ensure all sites meet scope, standards, and KPIs Maintain strong on-site presence through regular visits Resolve issues quickly, including absence, quality gaps, and complaints Reallocate resource across sites where required Management and team leadership Manage and develop Service Managers and Junior Managers Set clear expectations on standards, reporting, and behaviour Run regular one-to-ones and performance reviews Support hiring, onboarding, and succession planning Address underperformance quickly with HR where needed Quality and standards Own quality outcomes across all sites Ensure audits are completed and actions closed through SafetyCulture Drive consistent standards across your portfolio Identify trends and implement fixes across multiple sites Health and safety Ensure compliance with RAMS, COSHH, and safe systems of work Carry out spot checks and enforce standards on-site Investigate incidents and follow through on corrective action Ensure all staff are inducted and compliant Client ownership Act as the main operational contact for your clients Build strong working relationships through regular contact Handle escalations and resolve issues quickly Lead client reviews where required Identify risks early and protect retention Financial and resource control Manage timesheets and payroll accuracy through Connecteam Control labour allocation across your sites Keep sites within budgeted hours Manage consumables and equipment Balance cost control with service quality Administrative and reporting Manage day-to-day operational admin across: Connecteam for timesheets, shifts, and updates SafetyCulture for actions and audits Excel for tracking and reporting HR case management including welfare, performance, and disciplinaries Produce clear written updates for clients and internal teams Maintain accuracy across compliance, audits, and trackers Improve admin processes to reduce manager workload Rapid response and business support Step into service failures, staffing issues, and high-risk sites Support new site mobilisations when required Stabilise underperforming sites quickly Support audits and improvement work outside your portfolio Requirements Strong experience in operations or contract management Experience managing managers, not just operatives Track record running multiple sites with full accountability Good understanding of health and safety requirements Comfortable in a fast-paced and reactive environment Strong organisation and communication skills Full UK driving licence Why join BugBusters Clear ownership of a defined group of sites Direct impact on service quality and client retention Exposure to complex operational environments Autonomy with accountability Clear path into more senior roles
The Role We're recruiting for a Duty Manager to join our Customer Service team on a 22.5 hour per week contract. This is a customer focussed role for MAC that plays a key part in our visitors' experience. You will oversee daily venue operations, lead the front of house team and ensure the safety, security and smooth running of the building. Key Responsibilities Customer Service Ensure excellent standards of service and a warm welcome for all visitors Be a visible, engaging presence throughout the building Handle queries and complaints professionally, recording outcomes appropriately Keep the team fully briefed on MAC programmes, room hire and conferencing Use Yesplan, Spektrix, Office 365 and People HR to manage bookings and information Motivate the Customer Service Assistant (CSA) team to meet service targets Public/Building Safety Open and close the building, completing all safety and security checks Ensure compliance with MAC's Premises Licence and statutory regulations Maintain a thorough knowledge of MAC's safety and emergency procedures, Support with the training and application of the process with team members Act as Incident Commander during evacuations Serve as primary first aider; maintain first aid room and records Manage security issues, safeguarding concerns Responsible for oversight of contractors and ensure effective communication between contractions and internal departments. Performance Venue Management Liaise with visiting companies, artists and hirers, briefing the CSA team and technicians Oversee pre-show safety checks, ticket scanning and audience accessibility Ensure performances start on time; manage postponements/cancellations per MAC procedures Coordinate artist riders with the Catering team Monitor audience attendance via Spektrix Event Management Oversee commercial hire bookings in liaison with the Venue Supervisor and Catering team Ensure room set-ups and furniture moves are planned and in place for all events Coordinate spot cleaning between bookings Troubleshoot AV issues across hireable spaces Welcome Desk Management Maintain a focused, professional Welcome Desk Support the CSA team with Spektrix ticketing and retail EPOS Oversee customer data collection in line with the Data Handling Policy Ensure effective administration of the department and banking of all monies taken through the team Perform accurate checks of the safe and create, check and validate floats. What we're looking for We're looking for someone who's passionate about Customer Services, who meets most or all of the following specification: Level 3+ qualification in any subject First Aid at Work (MAC will fund if not already held) Minimum 2 years' supervisory experience in customer service, preferably a public venue Proven track record of delivering high customer satisfaction Experience handling security issues and anti-social behaviour Experience supporting customers with access needs Manual handling experience Working knowledge of licensing, health & safety and building evacuation procedures Excellent communication skills Strong IT skills including Microsoft Office and ticketing software such as Spektrix Ability to move heavy furniture (with aids) Organised, detail-oriented and proactive Committed to equal opportunities, diversity and inclusion Available for unsociable hours High standards of dress and timekeeping It will be beneficial if you also have any of the following: Bachelor's degree Performance venue management experience Experience preparing risk assessments or managing volunteers Knowledge of safeguarding legislation, Martyn's Law or IOSH/health & safety training Enthusiasm for the arts Prior first aid training How to Apply Follow the application link, which will take you to our main job advert. Here you can see an in-detail job description and person specification. When applying please complete the application form in full, including all experience, qualifications and relevant skills. Whilst we recognise the development of AI in the modern workplace, we would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application. Deadline: 9am, Monday 15 June 2026 (early application advised) Shortlisting: By end of day Friday 19 June 2026 Interviews: Thursday 25 June 2026 Equal Opportunities & Diversity We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people reflect the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all.
Jun 17, 2026
Full time
The Role We're recruiting for a Duty Manager to join our Customer Service team on a 22.5 hour per week contract. This is a customer focussed role for MAC that plays a key part in our visitors' experience. You will oversee daily venue operations, lead the front of house team and ensure the safety, security and smooth running of the building. Key Responsibilities Customer Service Ensure excellent standards of service and a warm welcome for all visitors Be a visible, engaging presence throughout the building Handle queries and complaints professionally, recording outcomes appropriately Keep the team fully briefed on MAC programmes, room hire and conferencing Use Yesplan, Spektrix, Office 365 and People HR to manage bookings and information Motivate the Customer Service Assistant (CSA) team to meet service targets Public/Building Safety Open and close the building, completing all safety and security checks Ensure compliance with MAC's Premises Licence and statutory regulations Maintain a thorough knowledge of MAC's safety and emergency procedures, Support with the training and application of the process with team members Act as Incident Commander during evacuations Serve as primary first aider; maintain first aid room and records Manage security issues, safeguarding concerns Responsible for oversight of contractors and ensure effective communication between contractions and internal departments. Performance Venue Management Liaise with visiting companies, artists and hirers, briefing the CSA team and technicians Oversee pre-show safety checks, ticket scanning and audience accessibility Ensure performances start on time; manage postponements/cancellations per MAC procedures Coordinate artist riders with the Catering team Monitor audience attendance via Spektrix Event Management Oversee commercial hire bookings in liaison with the Venue Supervisor and Catering team Ensure room set-ups and furniture moves are planned and in place for all events Coordinate spot cleaning between bookings Troubleshoot AV issues across hireable spaces Welcome Desk Management Maintain a focused, professional Welcome Desk Support the CSA team with Spektrix ticketing and retail EPOS Oversee customer data collection in line with the Data Handling Policy Ensure effective administration of the department and banking of all monies taken through the team Perform accurate checks of the safe and create, check and validate floats. What we're looking for We're looking for someone who's passionate about Customer Services, who meets most or all of the following specification: Level 3+ qualification in any subject First Aid at Work (MAC will fund if not already held) Minimum 2 years' supervisory experience in customer service, preferably a public venue Proven track record of delivering high customer satisfaction Experience handling security issues and anti-social behaviour Experience supporting customers with access needs Manual handling experience Working knowledge of licensing, health & safety and building evacuation procedures Excellent communication skills Strong IT skills including Microsoft Office and ticketing software such as Spektrix Ability to move heavy furniture (with aids) Organised, detail-oriented and proactive Committed to equal opportunities, diversity and inclusion Available for unsociable hours High standards of dress and timekeeping It will be beneficial if you also have any of the following: Bachelor's degree Performance venue management experience Experience preparing risk assessments or managing volunteers Knowledge of safeguarding legislation, Martyn's Law or IOSH/health & safety training Enthusiasm for the arts Prior first aid training How to Apply Follow the application link, which will take you to our main job advert. Here you can see an in-detail job description and person specification. When applying please complete the application form in full, including all experience, qualifications and relevant skills. Whilst we recognise the development of AI in the modern workplace, we would encourage you to take the time to complete your application without the use of AI; no generative AI tool can create the personal touch that you can inject into your own application. Deadline: 9am, Monday 15 June 2026 (early application advised) Shortlisting: By end of day Friday 19 June 2026 Interviews: Thursday 25 June 2026 Equal Opportunities & Diversity We are committed to creating an inclusive environment where individuals of all backgrounds, identities, and abilities feel valued, respected, and empowered to contribute their best work. We are also committed to ensuring our people reflect the communities we serve. We ensure that our recruitment and promotion processes are fair and open to all.
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
Jun 17, 2026
Full time
A fast-growing business in the safety and compliance sector is seeking an Operations Director to lead the day-to-day operations of the business and ensure the company s continued growth. The Operations Director will have previous experience working in a similar role and have proven experience successfully growing a company. In addition, the Ops Director will have worked in a related sector such as facilities management, cleaning, building services or multi-site operations, as well as have excellent relationship-building, organisation, problem-solving, analytical, managerial and leadership skills. Applications from ex-military personnel are strongly encouraged Key Responsibilities Lead the day-to-day operation of the business Execute the company's growth strategy Support budgeting, forecasting and commercial decision-making Strengthen customer retention and long-term client relationships Ensure efficient planning, scheduling and service delivery Improve operational efficiency, productivity and profitability Manage operational KPIs and performance reporting Lead, develop and support operational managers, supervisors and field teams Build a culture of accountability, ownership and continuous improvement Establish clear roles, responsibilities and performance expectations Manage performance issues professionally and constructively Champion the company's values and customer-first approach Act as the operational second-in-command when required Knowledge, skills and qualifications required: Previous experience in a similar operations-type role and level Commercially astute and financially literate Experienced in one or more sectors such as FM, building maintenance, multi-site ops, cleaning, H&S or relevant Have successful experience improving businesses turning over £1M+ Have managed field-based teams, subcontractor networks and operational service delivery environments Is entrepreneurial, analytical, organised, pragmatic, solutions-focused and hands-on Able to adapt and work in a high-pressure environment Work well with others and have good relationship-building skills Salary: £70,000 - £80,000 Benefits: bonus, share options, career progression
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for a HR Advisor, you will be the "go to" person working in collaboration with Managers and key stakeholders to help build organisation and people capability. You will have an excellent understanding of HR processes, and a very good understanding of the challenges people face, especially while working in challenging environments. To maintain and enhance Carlisle Support Service reputation and ensure costs are well managed, and effective processes and data protection best practice is followed, whilst always maintaining high corporate standards. Your core role will include but not be limited to the following activities: • Works in collaboration with the HR team to provide effective and efficient day to day HR service • Provides generalist HR advice and works with teams and people managers to support the business • Supports the HRBP mobilisations, demobilisations and HR Interventions • Works with the Head of HR & HRBP to execute the people plan across the business and within agreed timescales • Alongside our Employee Relations Partner, support Operations Managers with complex employee relations cases, ensuring they are resolved efficiently and in line with best practice. This includes cases involving disciplinary's, grievances, absenteeism and change management • Working alongside the HRBP, support with TUPE mobilisations and demobilisations across the business escalating to HRBP any complex issues • Support the HR Coordinator with any SAR requests including collation of documents and redaction ensuring the requests are completed within the relevant time frame • Work in partnership with external employee relations provider to manage and resolve employee relations issues ensuring cases are dealt within a timely manner and in line with relevant employment law as well as maintaining accurate records of HR cases • Create and deliver internal HR training to ensure we are consistently upskilling our line managers • Create new policies and guidance documents in line with employment law changes as well as current HR and organisational trends • Support and lead in areas of HR related projects derived from the overarching people strategy in areas including employee engagement, equality, diversity and inclusion and wellbeing The ideal candidate • Associate CIPD or human resources qualification up to level 5 • Experience in complex ER cases • Excellent organisational skills, able to set own priorities and reschedule work in a changing environment and with multiple demands and competing priorities. • Pro-active and enthusiastic with a can-do attitude to problem-solving and ad-hoc projects alongside normal day-to-day workloads. • Commercially astute, articulate, technically strong, with the ability to operate at both strategic and operational levels • Ability to remain calm under pressure and meet deadlines. • Ability to adopt a proactive and responsive approach to queries and escalation • Superb communication and influencing skills with the ability to build and maintain strong relationships with key stakeholders and customers • Knowledge and experience of implementing best practice HR solutions to drive a high-performance culture Experience of coaching and influencing managers Excellent technical HR Knowledge. Clean driving licence Desirable: • Worked within a service delivery business, with a variety of contract management • Experience of working within a unionised environment • Experience of change management including TUPE Once trained up this will be Hybrid working 3 days in the office. Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Oct 07, 2025
Full time
The benefits Health and Wellbeing Plans 23 days paid holiday increasing to 25 after 2 years Discounts and Cashbacks Paid Volunteering days Employee Assistance Program Refer a Friend Scheme Cycle to Work Scheme The role Carlisle Support Services is looking for a HR Advisor, you will be the "go to" person working in collaboration with Managers and key stakeholders to help build organisation and people capability. You will have an excellent understanding of HR processes, and a very good understanding of the challenges people face, especially while working in challenging environments. To maintain and enhance Carlisle Support Service reputation and ensure costs are well managed, and effective processes and data protection best practice is followed, whilst always maintaining high corporate standards. Your core role will include but not be limited to the following activities: • Works in collaboration with the HR team to provide effective and efficient day to day HR service • Provides generalist HR advice and works with teams and people managers to support the business • Supports the HRBP mobilisations, demobilisations and HR Interventions • Works with the Head of HR & HRBP to execute the people plan across the business and within agreed timescales • Alongside our Employee Relations Partner, support Operations Managers with complex employee relations cases, ensuring they are resolved efficiently and in line with best practice. This includes cases involving disciplinary's, grievances, absenteeism and change management • Working alongside the HRBP, support with TUPE mobilisations and demobilisations across the business escalating to HRBP any complex issues • Support the HR Coordinator with any SAR requests including collation of documents and redaction ensuring the requests are completed within the relevant time frame • Work in partnership with external employee relations provider to manage and resolve employee relations issues ensuring cases are dealt within a timely manner and in line with relevant employment law as well as maintaining accurate records of HR cases • Create and deliver internal HR training to ensure we are consistently upskilling our line managers • Create new policies and guidance documents in line with employment law changes as well as current HR and organisational trends • Support and lead in areas of HR related projects derived from the overarching people strategy in areas including employee engagement, equality, diversity and inclusion and wellbeing The ideal candidate • Associate CIPD or human resources qualification up to level 5 • Experience in complex ER cases • Excellent organisational skills, able to set own priorities and reschedule work in a changing environment and with multiple demands and competing priorities. • Pro-active and enthusiastic with a can-do attitude to problem-solving and ad-hoc projects alongside normal day-to-day workloads. • Commercially astute, articulate, technically strong, with the ability to operate at both strategic and operational levels • Ability to remain calm under pressure and meet deadlines. • Ability to adopt a proactive and responsive approach to queries and escalation • Superb communication and influencing skills with the ability to build and maintain strong relationships with key stakeholders and customers • Knowledge and experience of implementing best practice HR solutions to drive a high-performance culture Experience of coaching and influencing managers Excellent technical HR Knowledge. Clean driving licence Desirable: • Worked within a service delivery business, with a variety of contract management • Experience of working within a unionised environment • Experience of change management including TUPE Once trained up this will be Hybrid working 3 days in the office. Successful candidates will be required to provide original documentation for detailed screening and vetting processes. This could include the following: passport / driving licence / utility bill dated in the last 3 months / HMRC letter / original bank statement / original payslip / birth certificate / a valid share code. About us Join a growing market-leading brand of support services to work with the UK's largest brands such as Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, BBC StudioWorks, and many more. Carlisle currently employees over 5,000 dedicated and enthusiastic staff members to deliver events, security cleaning, and retail facilities support services across the UK's most renowned sites and critical infrastructure. Apply today to find out more and embark on an exciting career journey filled with unrivalled recognition schemes and progression opportunities aimed at helping you achieve your true potential. Equality, Diversity, and Inclusion At Carlisle, we are committed to Equality, Diversity, and Inclusion in all areas of employment, recruitment and selection, training, development, and promotion. In all situations people will be judged solely on merit or ability.
Make a Sparkling Difference as a Nursery Cleaner with iStep Learning Do you take pride in creating a clean, safe, and welcoming environment? iStep Learning is looking for a dedicated and reliable Nursery Cleaner to join our team and play a key role in maintaining high standards of hygiene and safety for children aged 3 months to 5 years. If you're passionate about cleanliness, take pride in your work, and enjoy being part of a warm and friendly team, we'd love to hear from you! What You'll Do Keep It Spotless: Clean and sanitise rooms, communal areas, toilets, and kitchen facilities to the highest standards. Support Daily Operations: Work closely with the nursery team to ensure all areas are clean, tidy and ready for the day's activities. Maintain Safety Standards: Follow health and safety regulations and infection control procedures to ensure a hygienic environment for children and staff. Manage Supplies: Monitor cleaning supplies and notify the manager when stock is low. Follow Schedules: Adhere to daily, weekly and deep-cleaning schedules to meet nursery and regulatory expectations. Be Proactive: Identify areas needing extra attention and take initiative to maintain exceptional standards throughout the setting. This role is ideal for someone who understands the importance of hygiene in early years settings and takes pride in creating a nurturing, clean environment for young children to thrive in. Why Join iStep Learning? We're proud to offer a fantastic range of benefits to support, reward, and recognise our amazing team. Here's what you can enjoy as part of working with us: Birthday Off - Celebrate your special day with a paid day off. Staff Benefits Platform - Access exclusive discounts, wellbeing tools and lifestyle perks. Social Events - Regular team get-togethers and celebrations throughout the year. Referral Bonus - Recommend a friend and receive a reward when they join us. Wellbeing Benefits - Resources to support your mental, emotional and physical health. Annual Salary Review - Regular review to ensure your pay reflects your contribution. Job Type: Part-time, 10 hours per week, 2 hours per day. Job Type: Part-time Pay: £12.21 per hour Benefits: Company events Company pension On-site parking Experience: cleaning: 1 year (preferred) Commercial cleaning: 1 year (preferred) Language: and understand fluent English (required) Licence/Certification: Driving Licence (preferred) Work Location: In person
Oct 04, 2025
Full time
Make a Sparkling Difference as a Nursery Cleaner with iStep Learning Do you take pride in creating a clean, safe, and welcoming environment? iStep Learning is looking for a dedicated and reliable Nursery Cleaner to join our team and play a key role in maintaining high standards of hygiene and safety for children aged 3 months to 5 years. If you're passionate about cleanliness, take pride in your work, and enjoy being part of a warm and friendly team, we'd love to hear from you! What You'll Do Keep It Spotless: Clean and sanitise rooms, communal areas, toilets, and kitchen facilities to the highest standards. Support Daily Operations: Work closely with the nursery team to ensure all areas are clean, tidy and ready for the day's activities. Maintain Safety Standards: Follow health and safety regulations and infection control procedures to ensure a hygienic environment for children and staff. Manage Supplies: Monitor cleaning supplies and notify the manager when stock is low. Follow Schedules: Adhere to daily, weekly and deep-cleaning schedules to meet nursery and regulatory expectations. Be Proactive: Identify areas needing extra attention and take initiative to maintain exceptional standards throughout the setting. This role is ideal for someone who understands the importance of hygiene in early years settings and takes pride in creating a nurturing, clean environment for young children to thrive in. Why Join iStep Learning? We're proud to offer a fantastic range of benefits to support, reward, and recognise our amazing team. Here's what you can enjoy as part of working with us: Birthday Off - Celebrate your special day with a paid day off. Staff Benefits Platform - Access exclusive discounts, wellbeing tools and lifestyle perks. Social Events - Regular team get-togethers and celebrations throughout the year. Referral Bonus - Recommend a friend and receive a reward when they join us. Wellbeing Benefits - Resources to support your mental, emotional and physical health. Annual Salary Review - Regular review to ensure your pay reflects your contribution. Job Type: Part-time, 10 hours per week, 2 hours per day. Job Type: Part-time Pay: £12.21 per hour Benefits: Company events Company pension On-site parking Experience: cleaning: 1 year (preferred) Commercial cleaning: 1 year (preferred) Language: and understand fluent English (required) Licence/Certification: Driving Licence (preferred) Work Location: In person
Your New Company and Role Join a dynamic digital team focused on delivering intelligent automation solutions using cutting-edge technologies. In this role, you'll help build and evolve a production-grade automation service that applies AI/ML to process high-volume, low-complexity workflows. You'll work on a modern AWS serverless platform, developing components for document analysis, signature detection, and predictive modelling. Collaboration with cross-functional teams is key to ensuring seamless integration with existing digital services. What You'll Need to Succeed Commercial experience with AI/ML technology: OCR, Object Detection and LLM analysis implementation Machine Learning & AI Libraries including: o Transformers/Hugging Face for working with pre-trained LLMs, fine-tuning, and inference o PyTorch for deep learning model development and training o OpenCV for computer vision tasks and image preprocessing in object detection o PIL/Pillow for image manipulation and format conversion o YOLO object detection frameworks Core Python Skills : Proficiency in Python 3.9+ with understanding of object-oriented programming, decorators, context managers, and async/await patterns Data structures and algorithms for efficient data processing and model optimisation Error handling and debugging using try-catch blocks, logging, and debugging tools Data Processing: Pandas and NumPy for data manipulation, cleaning, and numerical operations SQLAlchemy or psycopg2 for database connectivity and ORM operations Boto3 for AWS service integration and automation AWS (working within Technical Lead's architecture): Lambda function development with proper event handling and response formatting S3 operations including multipart uploads, presigned URLs, and event notifications CloudWatch logging and metrics for monitoring and debugging Understanding of IAM and security for role-based access and credential management Experience with CDK for infrastructure deployment SQS for message queuing EKS/ECS/Kubernetes for containerised AI deployments API Development : FastAPI for building REST APIs and model serving endpoints Requests library for HTTP client operations and external API integration Authentication/authorisation implementation (JWT, OAuth) Software Development: Making excellent quality AI/ML software collaboratively with other engineers Working effectively under technical leadership while contributing specialised AI/ML expertise Design and implementation of AI/ML solutions using service-based and serverless architecture Using written, verbal, and visual communication to explain AI/ML concepts to both technical and non-technical audiences Development Practices: Cloud monitoring, telemetry, intelligence tools for AI/ML systems, including Grafana Experience working in Agile delivery models - Scrum and/or Kanban frameworks Formal XP engineering techniques including TDD and pair programming Working within defined infrastructure-as-code frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Oct 03, 2025
Contractor
Your New Company and Role Join a dynamic digital team focused on delivering intelligent automation solutions using cutting-edge technologies. In this role, you'll help build and evolve a production-grade automation service that applies AI/ML to process high-volume, low-complexity workflows. You'll work on a modern AWS serverless platform, developing components for document analysis, signature detection, and predictive modelling. Collaboration with cross-functional teams is key to ensuring seamless integration with existing digital services. What You'll Need to Succeed Commercial experience with AI/ML technology: OCR, Object Detection and LLM analysis implementation Machine Learning & AI Libraries including: o Transformers/Hugging Face for working with pre-trained LLMs, fine-tuning, and inference o PyTorch for deep learning model development and training o OpenCV for computer vision tasks and image preprocessing in object detection o PIL/Pillow for image manipulation and format conversion o YOLO object detection frameworks Core Python Skills : Proficiency in Python 3.9+ with understanding of object-oriented programming, decorators, context managers, and async/await patterns Data structures and algorithms for efficient data processing and model optimisation Error handling and debugging using try-catch blocks, logging, and debugging tools Data Processing: Pandas and NumPy for data manipulation, cleaning, and numerical operations SQLAlchemy or psycopg2 for database connectivity and ORM operations Boto3 for AWS service integration and automation AWS (working within Technical Lead's architecture): Lambda function development with proper event handling and response formatting S3 operations including multipart uploads, presigned URLs, and event notifications CloudWatch logging and metrics for monitoring and debugging Understanding of IAM and security for role-based access and credential management Experience with CDK for infrastructure deployment SQS for message queuing EKS/ECS/Kubernetes for containerised AI deployments API Development : FastAPI for building REST APIs and model serving endpoints Requests library for HTTP client operations and external API integration Authentication/authorisation implementation (JWT, OAuth) Software Development: Making excellent quality AI/ML software collaboratively with other engineers Working effectively under technical leadership while contributing specialised AI/ML expertise Design and implementation of AI/ML solutions using service-based and serverless architecture Using written, verbal, and visual communication to explain AI/ML concepts to both technical and non-technical audiences Development Practices: Cloud monitoring, telemetry, intelligence tools for AI/ML systems, including Grafana Experience working in Agile delivery models - Scrum and/or Kanban frameworks Formal XP engineering techniques including TDD and pair programming Working within defined infrastructure-as-code frameworks What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Oct 02, 2025
Full time
Senior People Partner London Hybrid 3 days Fantastic career opportunity My clients are a leading commercial cleaning and facilities services company, employing over 7,000 colleagues across multiple client sites. Their workforce is at the centre of everything they do, and they are committed to creating a safe, fair, and supportive environment where every colleague can thrive. Role Purpose The Senior People Partner provides expert support to operational leaders across the business, with a particular focus on employee relations casework, TUPE mobilisations, and redundancy programmes. Acting as a trusted advisor, the role ensures that people processes are compliant, fair, and aligned with our company values, while supporting business continuity and colleague wellbeing. Key Responsibilities Employee Relations (ER) Act as the lead advisor on complex and sensitive ER cases, including disciplinary, grievance, absence, and performance issues. Provide guidance and coaching to managers to handle ER cases effectively and consistently. Ensure all ER matters are managed in line with employment legislation, company policy, and best practice. Identify ER trends and risks, and recommend proactive interventions to reduce issues. TUPE & Mobilisation Support on the HR aspects of TUPE in- and out-transfers, ensuring full compliance with legislation. Coordinate consultation processes with colleagues and trade unions, ensuring clear and transparent communication. Partner with operations and client teams to deliver smooth contract mobilisations and demobilisations. Act as a subject matter expert on TUPE, providing training and guidance to operational leaders. Redundancy & Change Programmes Provide HR expertise on redundancy programmes, including consultation planning, communication, and compliance. Support managers in delivering fair and legally compliant redundancy processes. Advise on workforce restructuring, redeployment, and change initiatives to support business needs. Ensure colleague experience is prioritised during periods of change. Stakeholder Support & Leadership Partner with operational and functional leaders to resolve people issues in a timely and effective way. Build strong relationships with trade union representatives, promoting collaborative working. Provide coaching, challenge, and support to leaders on people management capability. Escalate risks appropriately, balancing legal, ethical, and commercial considerations. Experience & Skills Required Proven experience as a Senior HR Business Partner / People Partner in a large, multi-site organisation with a significant frontline workforce. Strong track record of managing complex ER casework independently. Significant experience in leading TUPE transfers and mobilisations. Demonstrated expertise in redundancy and organisational change programmes. Solid knowledge of UK employment law and HR best practice. Excellent stakeholder management, influencing, and coaching skills. Strong organisational skills, with ability to manage multiple priorities simultaneously. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Our client, a national property/ FM company are recruiting a Facilities Manager to manage TFM (maintenance, cleaning and grounds maintenance contracts and health & safety) across a portfolio of multiple commercial sites in The North East of England. You will be based at a shopping centre 3/5 days of the week and spend the other 2 days travelling to other commercial sites in the North East Region. Key Responsibilities for the Regional Facilities Manager: Oversee the operation and maintenance of multiple facilities within the North East region. Ensure all facilities are compliant with health and safety regulations. Coordinate with clients to understand their needs and ensure their satisfaction. Prepare and manage budgets for facilities operations and maintenance. Conduct regular inspections and audits of facilities to ensure standards are met. Implement energy-saving and sustainability initiatives. Handle emergency situations and develop contingency plans. Maintain accurate records and reports related to facilities management. The ideal candidate will be an experienced Facilities Management professional qualified in Health and Safety (IOSH or NEBOSH). You will have strong communications skills and be a customer service driven FM. This is a hybrid role which will involve travel throughtout the north east. Clean driving licence essential. A salary of £45,0000 per annum is offered plus car allowance (£450 per month), fuel expenses, healthcare and pension.
Sep 24, 2025
Full time
Our client, a national property/ FM company are recruiting a Facilities Manager to manage TFM (maintenance, cleaning and grounds maintenance contracts and health & safety) across a portfolio of multiple commercial sites in The North East of England. You will be based at a shopping centre 3/5 days of the week and spend the other 2 days travelling to other commercial sites in the North East Region. Key Responsibilities for the Regional Facilities Manager: Oversee the operation and maintenance of multiple facilities within the North East region. Ensure all facilities are compliant with health and safety regulations. Coordinate with clients to understand their needs and ensure their satisfaction. Prepare and manage budgets for facilities operations and maintenance. Conduct regular inspections and audits of facilities to ensure standards are met. Implement energy-saving and sustainability initiatives. Handle emergency situations and develop contingency plans. Maintain accurate records and reports related to facilities management. The ideal candidate will be an experienced Facilities Management professional qualified in Health and Safety (IOSH or NEBOSH). You will have strong communications skills and be a customer service driven FM. This is a hybrid role which will involve travel throughtout the north east. Clean driving licence essential. A salary of £45,0000 per annum is offered plus car allowance (£450 per month), fuel expenses, healthcare and pension.
Our client, a rapidly growing facilities management company, is recruiting a Building Manager to lead the FM and Operations teams at a Large Commercial Building in Central Chester. The Building Manager will build relationships with onsite clients, the property managers and the landlord's representatives. A strong communicator is therefore essential. The Facilities Manager will manage and lead the site teams for security, cleaning and maintenance and ensure that the site is compliant to health & safety standards. In addition, the Building Manager will support in service charge budgets, oversee fit out works, generate reports and present them at client meetings. Ideally candidates will have experience of managing Facilities Management including retail FM and will have strong H&S knowledge (IOSH Managing Safely). This is a permanent opportunity and the role is 40 hours per week. In return, our client is offering a salary up to £35,000 per annum plus other benefits.
Sep 23, 2025
Full time
Our client, a rapidly growing facilities management company, is recruiting a Building Manager to lead the FM and Operations teams at a Large Commercial Building in Central Chester. The Building Manager will build relationships with onsite clients, the property managers and the landlord's representatives. A strong communicator is therefore essential. The Facilities Manager will manage and lead the site teams for security, cleaning and maintenance and ensure that the site is compliant to health & safety standards. In addition, the Building Manager will support in service charge budgets, oversee fit out works, generate reports and present them at client meetings. Ideally candidates will have experience of managing Facilities Management including retail FM and will have strong H&S knowledge (IOSH Managing Safely). This is a permanent opportunity and the role is 40 hours per week. In return, our client is offering a salary up to £35,000 per annum plus other benefits.