Senior Social Worker National Online School (NOS) Location: Based from Wimbledon, London Start date: September 2026 (or earlier by agreement) We are seeking an experienced and passionate Senior Social Worker to join our National Online School to provide both strategic and operational leadership as the senior qualified social worker of the school. National Online School (NOS), the first Department for Education accredited online SEND school, is a growing provision across the UK, currently supporting around 300 pupils nationally and continuing to grow, with a steady intake of new placements requiring careful capacity planning and quality assurance. Many of our young learners, with complex needs, including autism and social, emotional and mental health needs, have experienced significant disruption to their education, including emotionally based school avoidance (EBSA) and adverse childhood experiences (ACEs). NOS represents a distinctive model of education, combining therapeutic practice with digital delivery to meet the needs of pupils who cannot access traditional settings. The Role - Senior Social Worker National Online School The Senior Social Worker is accountable for the consistent management and development of the school's behaviour, attendance (engagement), inclusion and safeguarding processes and procedures within an online environment, while supporting the SLT in wider school improvement. As a senior leader (SLT), they contribute to the continuous development of the school, ensuring appropriate procedures are in place from a Social Work context, and support a multidisciplinary approach in the effective provision of engaging all pupils in online learning and reaching their full potential. Key responsibilities: Designated Safeguarding Lead (DSL) & Families and School Together (FAST) provision . Behaviour (Online Engagement & Conduct) : Promote a positive, inclusive, and respectful online school culture. Attendance (Engagement) : Oversee tracking, analysis, and reporting of pupil attendance and online engagement. Inclusion : Champion inclusive practice within the online school environment. Quality Assurance: Monitor and evaluate behaviour, attendance (engagement), inclusion, and safeguarding practices in line with the TCES Quality Assurance Framework. Partnerships : Promote effective partnerships with parents/carers, Local Authorities, and external agencies, with a strong emphasis on virtual communication and accessibility. Staff Training and Development: Identify staff training needs related to behaviour, engagement, safeguarding, and inclusion in an online environment. You will be: A champion of therapeutic education and advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other! An experienced Senior Social Worker with a current UK Registration - Social Work England. You will bring: Strong experience of improving outcomes for pupils with SEND, including autism and SEMH Proven leadership of safeguarding in complex or high-risk contexts Highly developed digital literacy, with the ability to lead and optimise online learning systems A clear track record of delivering strategic improvement with measurable impact Experience of embedding inclusive, therapeutic and trauma-informed practice High levels of emotional intelligence, professionalism and integrity Online SEND School National Online School was established as part of a specialist therapeutic education group and has developed a strong national reputation for supporting pupils with SEND who require a personalised, flexible approach to education. NOS supports children and young people aged 7 to 19, many of whom have experienced multiple placement breakdowns and extended periods out of education. The provision delivers highly personalised programmes that integrate education, therapy and pastoral support. Our model combines universal, targeted and intensive therapeutic approaches, enabling pupils to access consistent, high-quality support within their home environment while re-engaging with learning and building long-term success. In return we offer: Competitive salary and terms & conditions. An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC. Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development. Regular half termly staff wellbeing days. A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform. Gym & Active Health discounts. To apply: Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. NOS are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. We are an equal opportunity employer.
Jun 18, 2026
Full time
Senior Social Worker National Online School (NOS) Location: Based from Wimbledon, London Start date: September 2026 (or earlier by agreement) We are seeking an experienced and passionate Senior Social Worker to join our National Online School to provide both strategic and operational leadership as the senior qualified social worker of the school. National Online School (NOS), the first Department for Education accredited online SEND school, is a growing provision across the UK, currently supporting around 300 pupils nationally and continuing to grow, with a steady intake of new placements requiring careful capacity planning and quality assurance. Many of our young learners, with complex needs, including autism and social, emotional and mental health needs, have experienced significant disruption to their education, including emotionally based school avoidance (EBSA) and adverse childhood experiences (ACEs). NOS represents a distinctive model of education, combining therapeutic practice with digital delivery to meet the needs of pupils who cannot access traditional settings. The Role - Senior Social Worker National Online School The Senior Social Worker is accountable for the consistent management and development of the school's behaviour, attendance (engagement), inclusion and safeguarding processes and procedures within an online environment, while supporting the SLT in wider school improvement. As a senior leader (SLT), they contribute to the continuous development of the school, ensuring appropriate procedures are in place from a Social Work context, and support a multidisciplinary approach in the effective provision of engaging all pupils in online learning and reaching their full potential. Key responsibilities: Designated Safeguarding Lead (DSL) & Families and School Together (FAST) provision . Behaviour (Online Engagement & Conduct) : Promote a positive, inclusive, and respectful online school culture. Attendance (Engagement) : Oversee tracking, analysis, and reporting of pupil attendance and online engagement. Inclusion : Champion inclusive practice within the online school environment. Quality Assurance: Monitor and evaluate behaviour, attendance (engagement), inclusion, and safeguarding practices in line with the TCES Quality Assurance Framework. Partnerships : Promote effective partnerships with parents/carers, Local Authorities, and external agencies, with a strong emphasis on virtual communication and accessibility. Staff Training and Development: Identify staff training needs related to behaviour, engagement, safeguarding, and inclusion in an online environment. You will be: A champion of therapeutic education and advocate for young people, with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other! An experienced Senior Social Worker with a current UK Registration - Social Work England. You will bring: Strong experience of improving outcomes for pupils with SEND, including autism and SEMH Proven leadership of safeguarding in complex or high-risk contexts Highly developed digital literacy, with the ability to lead and optimise online learning systems A clear track record of delivering strategic improvement with measurable impact Experience of embedding inclusive, therapeutic and trauma-informed practice High levels of emotional intelligence, professionalism and integrity Online SEND School National Online School was established as part of a specialist therapeutic education group and has developed a strong national reputation for supporting pupils with SEND who require a personalised, flexible approach to education. NOS supports children and young people aged 7 to 19, many of whom have experienced multiple placement breakdowns and extended periods out of education. The provision delivers highly personalised programmes that integrate education, therapy and pastoral support. Our model combines universal, targeted and intensive therapeutic approaches, enabling pupils to access consistent, high-quality support within their home environment while re-engaging with learning and building long-term success. In return we offer: Competitive salary and terms & conditions. An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC. Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development. Regular half termly staff wellbeing days. A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform. Gym & Active Health discounts. To apply: Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. NOS are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. We are an equal opportunity employer.
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Jun 17, 2026
Full time
"The Bar is Back" - and we need your financial leadership, commercial insight, and drive for operational excellence to help us scale from 20 million to 70 million bars a year. At Soapworks , we create high-quality, sustainable soap products for global brands - and as we enter an exciting phase of rapid growth, we re looking for an experienced, hands-on Financial Controller to lead our finance function and support strategic decision-making. From driving robust financial controls and delivering accurate, timely reporting to supporting investment decisions and shaping long-term financial strategy, you ll play a critical role in ensuring our commercial success as we scale - safeguarding profitability, managing risk, and enabling sustainable growth. At Soapworks, we do more than produce soap - we also manufacture a variety of personal care products, including hair and body cleansers and aromatic oils. As a key member of our leadership team, you ll help shape the future of our business, working alongside a passionate and innovative workforce committed to quality, sustainability, and innovation. The Role at a Glance: Financial Controller Glasgow / Remote Working Fridays £65,000 - £75,000 per annum DOE + 33 days holiday, rising with service Plus Excellent Benefits Package Including Pension, Income Protection Benefit, Access to (EAP, GP and Physio Services), Death in Service 3x Annual Salary and More Full Time - Permanent Hours of Work (37.5hrs per week): 8am - 4.30pm (Mon-Thurs), 8am - 3pm (Fri - working from home) Reporting to: Managing Director Values: Ethical, Sustainable, Trusted Company: UKs Largest Bar Soap Manufacturer with a global customer base Who s products Featured In: British Vogue, GLAMOUR, Elle, GQ, Beauty Bay, Stylist Magazine, HELLO! And More Your Background / Skills: Fully Qualified ACA/ACCA/CIMA plus solid practical experience in a fast-paced environment ideally within a manufacturing environment. Leading and developing a finance team. Experience working with BI tools. Food, Manufacturing, Personal care Ideally exposure to contract manufacturing Our Story: Founded in 1988 by The Body Shop entrepreneur Dame Anita Roddick, Soapworks has always been driven by innovation, exceptional product quality, and a deep commitment to social and environmental responsibility. More than 35 years later, we continue to stand at the forefront of the industry, trusted by 50 of the world s top brands as a leading supplier and partner. In 2018, we joined the Daabon Group, a global leader in sustainable and organic ingredients, further strengthening our commitment to ethical and eco-friendly production. As passionate advocates for sustainability, we are committed to promoting the environmental benefits of bar soaps. Our dedication has earned us numerous awards and certifications, including the prestigious EcoVadis Gold Award for Sustainability, placing us among the top 5% of companies in our sector. But we re not stopping there - we are actively working towards net-zero carbon emissions by 2040, ensuring that our impact on the planet is as clean as the products we create. Beyond business, we believe in making a difference and have a well developed SOAP AID programme where we collaborate with NGOs and Charities to donate life saving soap bars to areas of need or natural disaster across the world demonstrating our commitment to global well-being. We don t just make soap - we create products that align with a better, more sustainable future. The Opportunity: Soapworks is looking for a proactive and commercially minded Financial Controller to lead the optimisation and innovation of our finance operations as we scale up the business. In this key role, you ll focus on enhancing financial processes, improving reporting accuracy, and strengthening overall financial performance - driving cost control, supporting strategic investments, and ensuring robust financial governance in a dynamic, fast-paced manufacturing environment. With ambitious growth plans ahead, we need someone who s passionate about financial excellence, data-driven decision making, and helping to shape a sustainable, profitable future for Soapworks. Key Responsibilities: • Advise on financial strategy to support company objectives. • Lead, motivate, and develop the finance team to ensure high performance. • Provide financial guidance to managers and staff to help achieve targets. • Manage cash flow, working capital, and treasury functions. • Prepare annual budgets, including P&L, balance sheet, and cash flow. • Present financial reports to the Board and participate in monthly meetings. • Oversee Group Reporting, including monthly sales and P&L reports. • Deliver financial updates at fortnightly KPI meetings. • Produce monthly management accounts and Finance Board reports. • Coordinate year-end reporting and external audits. • Manage operational performance reviews and P&L reforecasts. • Prepare monthly 13-week cash flow forecasts. • Authorise and ensure accuracy of supplier payments. • Review product costings with BDM for new business opportunities. • Analyse profitability by customer and product type. • Develop Capex business cases and payback analysis with senior management. • Liaise with auditors to ensure accurate statutory reporting. • Maintain relationships with banking partners and supply management accounts. Education/Qualifications: • Fully ACA/ACCA/CIMA qualified along with practical experience in a fast-paced environment ideally within a manufacturing environment. • Educated to degree level. Experience/Skills/Knowledge: • Demonstrable experience of leading and developing a finance team. • Working in a multiple margin control and strict cash-flow management business • Excellent attention to detail to ensure accuracy in financial reports and compliance documentation • Excellent problem-solving skills with the ability to address financial discrepancies and operational inefficiencies. • Knowledge of working with BI tools to drive financial improvements • Proficient in MS Office • Knowledge of integrating new ERP system such as MS Dynamics / Business Central or equivalent would be preferable. Aptitudes/Attributes: • Excellent organisational skills • Strong communication skills with the ability to provide financial information to non-financial stakeholders • Strong analytical skills and capable of breaking down complex financial issues and identifying patterns, risks and opportunities • Good time management skill with the ability to work under pressure • An excellent team player who can work alongside other members of the executive team to deliver the strategic plan of the business Other Job Requirements: • May need to be able to travel What s on Offer: • Competitive Market Salary • 4-weekly pay cycle • 33 days holiday inclusive of bank holidays rising with service • Pension • Death in Service benefit of 3x basic salary • Income Protection Benefit after 1 year in role • Access to who provide EAP, GP & Physio services. They also provide information on health, family, money & work, as well as discounts with various retailers. Sounds like a good fit? Apply here for a fast-track path to our Leadership Team Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Support Worker - Phoenix House, Lowestoft Salary: £24,784.50 per annum (FTE) Hours: full time (37.5 hours a week) and part time opportunities available. Shift Pattern: Various shifts between 8am - 9pm Ref: PH001 Ready to make a difference? Join our team delivering supported housing for young people in Lowestoft. You'll support those who are homeless or at risk of homelessness, helping them build the confidence and skills needed to sustain their own accommodation. With a strength-based, person centered approach, you'll ensure they feel safe, heard, and empowered to work towards their aspirations. About Phoenix House Phoenix House in Lowestoft provides supported accommodation for adults experiencing homelessness, offering 23 self contained rooms and tailored support to help our customers access the widest opportunities available to them and move toward independent living. Located on Kirkley Cliff, the service is within walking distance of Lowestoft train station and has local busses providing regular connections to Lowestoft town centre, Norwich, Beccles, Pakefield, Kessingland, and Southwold making commuting to work easier! What you'll be doing: Play a central role in ensuring each customer has a personalised, outcomes focused support plan that reflects their goals, aspirations, and individual needs. Build positive, proactive relationships with customers and wider stakeholders, helping the service to thrive and consistently deliver high quality support. Work alongside customers to help them understand and manage risk, including supporting them to take positive, informed risks that can enhance their wellbeing, while collaborating with partner agencies to ensure a holistic approach. Support customers to connect with their local community and build new networks through opportunities such as volunteering, training, education, and employment. Take an active role in the referrals process, carrying out risk assessments, and contributing to a safe environment for customers, colleagues, and visitors by following best practice, legislation, and safeguarding procedures. Advocate strongly for customers by getting to know them, valuing their lived experience, and recognising them as experts in their own lives. More benefits of joining : When you join Orwell, you become part of a value-driven team that puts people first and you'll also have access to a variety of benefits that help you feel appreciated and able to thrive, such as: 22 days annual leave (pro rata) plus bank holidays (Please note that bank holiday work may be required as part of this role)Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent)A full driving licence is desirable. Interview Date: 11th June. Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Jun 17, 2026
Full time
Support Worker - Phoenix House, Lowestoft Salary: £24,784.50 per annum (FTE) Hours: full time (37.5 hours a week) and part time opportunities available. Shift Pattern: Various shifts between 8am - 9pm Ref: PH001 Ready to make a difference? Join our team delivering supported housing for young people in Lowestoft. You'll support those who are homeless or at risk of homelessness, helping them build the confidence and skills needed to sustain their own accommodation. With a strength-based, person centered approach, you'll ensure they feel safe, heard, and empowered to work towards their aspirations. About Phoenix House Phoenix House in Lowestoft provides supported accommodation for adults experiencing homelessness, offering 23 self contained rooms and tailored support to help our customers access the widest opportunities available to them and move toward independent living. Located on Kirkley Cliff, the service is within walking distance of Lowestoft train station and has local busses providing regular connections to Lowestoft town centre, Norwich, Beccles, Pakefield, Kessingland, and Southwold making commuting to work easier! What you'll be doing: Play a central role in ensuring each customer has a personalised, outcomes focused support plan that reflects their goals, aspirations, and individual needs. Build positive, proactive relationships with customers and wider stakeholders, helping the service to thrive and consistently deliver high quality support. Work alongside customers to help them understand and manage risk, including supporting them to take positive, informed risks that can enhance their wellbeing, while collaborating with partner agencies to ensure a holistic approach. Support customers to connect with their local community and build new networks through opportunities such as volunteering, training, education, and employment. Take an active role in the referrals process, carrying out risk assessments, and contributing to a safe environment for customers, colleagues, and visitors by following best practice, legislation, and safeguarding procedures. Advocate strongly for customers by getting to know them, valuing their lived experience, and recognising them as experts in their own lives. More benefits of joining : When you join Orwell, you become part of a value-driven team that puts people first and you'll also have access to a variety of benefits that help you feel appreciated and able to thrive, such as: 22 days annual leave (pro rata) plus bank holidays (Please note that bank holiday work may be required as part of this role)Reward and recognition awards. Free DBS checks. Cashback Health plan. Access to Blue Light Card - membership fees apply. Ongoing training and development & opportunities to progress in your role through the Orwell Academy Wellbeing programme. Person Specification GCSE Maths and English (Grade 9-4 / A-C or equivalent)A full driving licence is desirable. Interview Date: 11th June. Before applying Orwell is committed to safeguarding and safer employment and the principles of empowerment. Please note Orwell Housing Association does not provide visa sponsorship. You must be eligible to work in the UK to apply. You will be required to provide the relevant right to work documentation if successfully appointed to the role. This post is subject to an enhanced DBS check. All new arrivals to the UK must also provide a Statement of Good Conduct (SOGC). The definition of new arrival is an applicant who has worked or been resident overseas in the previous five years and this includes citizens of the UK who have worked or lived overseas for a continuous period of six months or more. Apply with Confidence Orwell is proud to be a Disability Confident Leader. We believe in creating an accessible and supportive environment, where every team member can thrive and contribute. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all. We know that diverse teams drive innovation and deliver better outcomes. Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every requirement. If you're excited about this opportunity but don't meet every listed qualification, we still encourage you to apply anyway. Your unique experiences, perspectives, skills and most importantly your alignment with our culture and values could be exactly what we're looking for. We are committed to building an inclusive workplace where everyone feels valued, respected and supported to succeed. If there is anything that might prevent you from applying for one of our roles, we want to help remove that barrier. Please contact our Talent team by calling or emailing . Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. Please see the Privacy Notice - By applying to this job you agree you have read, understand and accept the content of the Privacy Notice - to the processing of your data as part of this application. For more information and career guidance, check our career hub.
Outcomes First Group
Princes Risborough, Buckinghamshire
We work smarter so that you can enjoy the things that matter outside of work Job Title: SENCo Location: Red Kite School, Princes Risborough, Buckinghamshire, HP27 0JW Hours: 40 per week Monday to Friday 8.00am - 4.00pm Salary: Up to £45,000.00 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: September 2026 UK applicants only - no sponsorship available About the Role At Red Kite School, we believe every child deserves the opportunity to thrive, achieve and feel valued. As we continue to grow and develop our specialist provision, we are seeking an exceptional SENCo to join our dedicated team and play a pivotal role in shaping the educational journey of our pupils. This is an exciting opportunity for an experienced and passionate SEND professional to lead our inclusive practice, champion outstanding provision and work collaboratively with families, colleagues and external professionals to ensure every pupil receives the support they need to flourish. As SENCo, you will be a key member of our school community, driving strategic development while maintaining a hands-on role supporting pupils, staff and families. You'll work at the heart of a multidisciplinary team, helping to create a nurturing, ambitious and inclusive environment where young people can reach their full potential. You Will: Lead and develop the strategic direction of SEND provision across the school. Ensure high-quality support and effective provision for pupils with EHCPs and additional needs. Monitor pupil progress, analyse outcomes and coordinate interventions that help every learner succeed. Chair Annual Reviews, ePEPs and SEND meetings, ensuring statutory compliance and high-quality documentation. Build strong partnerships with parents, carers, Local Authorities and external agencies. Support, coach and train colleagues to deliver inclusive, high-quality teaching and learning. Maintain accurate SEND records and oversee assessment processes. Contribute to whole-school improvement planning and champion a culture of inclusion, wellbeing and achievement. Who We're Looking For We're looking for someone who is: A passionate and experienced SEND leader committed to achieving the very best outcomes for children and young people. Qualified with the National Award for SEN Coordination (NASENCO). Dedicated to inclusive, child-centred and trauma-informed practice. A skilled collaborator who builds positive relationships with pupils, families, colleagues and external professionals. Confident using assessment, data and pupil outcomes to drive improvement and inform provision. An excellent communicator with strong organisational and leadership skills. Proactive, resilient and committed to continuous improvement. An advocate for inclusion who believes every pupil can succeed with the right support and opportunities. About Us Red Kite School is a brand-new, purpose-built independent SEN school, designed to support up to 60 pupils with Social, Emotional, and Mental Health (SEMH) needs. Set in the beautiful market town of Princes Risborough, it's a truly exciting time to join us as a founding member of staff and help shape a nurturing, inclusive learning environment from the ground up. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Jun 17, 2026
Full time
We work smarter so that you can enjoy the things that matter outside of work Job Title: SENCo Location: Red Kite School, Princes Risborough, Buckinghamshire, HP27 0JW Hours: 40 per week Monday to Friday 8.00am - 4.00pm Salary: Up to £45,000.00 per annum (depending on experience, not pro rata) Contract: Permanent Term Time Only Start: September 2026 UK applicants only - no sponsorship available About the Role At Red Kite School, we believe every child deserves the opportunity to thrive, achieve and feel valued. As we continue to grow and develop our specialist provision, we are seeking an exceptional SENCo to join our dedicated team and play a pivotal role in shaping the educational journey of our pupils. This is an exciting opportunity for an experienced and passionate SEND professional to lead our inclusive practice, champion outstanding provision and work collaboratively with families, colleagues and external professionals to ensure every pupil receives the support they need to flourish. As SENCo, you will be a key member of our school community, driving strategic development while maintaining a hands-on role supporting pupils, staff and families. You'll work at the heart of a multidisciplinary team, helping to create a nurturing, ambitious and inclusive environment where young people can reach their full potential. You Will: Lead and develop the strategic direction of SEND provision across the school. Ensure high-quality support and effective provision for pupils with EHCPs and additional needs. Monitor pupil progress, analyse outcomes and coordinate interventions that help every learner succeed. Chair Annual Reviews, ePEPs and SEND meetings, ensuring statutory compliance and high-quality documentation. Build strong partnerships with parents, carers, Local Authorities and external agencies. Support, coach and train colleagues to deliver inclusive, high-quality teaching and learning. Maintain accurate SEND records and oversee assessment processes. Contribute to whole-school improvement planning and champion a culture of inclusion, wellbeing and achievement. Who We're Looking For We're looking for someone who is: A passionate and experienced SEND leader committed to achieving the very best outcomes for children and young people. Qualified with the National Award for SEN Coordination (NASENCO). Dedicated to inclusive, child-centred and trauma-informed practice. A skilled collaborator who builds positive relationships with pupils, families, colleagues and external professionals. Confident using assessment, data and pupil outcomes to drive improvement and inform provision. An excellent communicator with strong organisational and leadership skills. Proactive, resilient and committed to continuous improvement. An advocate for inclusion who believes every pupil can succeed with the right support and opportunities. About Us Red Kite School is a brand-new, purpose-built independent SEN school, designed to support up to 60 pupils with Social, Emotional, and Mental Health (SEMH) needs. Set in the beautiful market town of Princes Risborough, it's a truly exciting time to join us as a founding member of staff and help shape a nurturing, inclusive learning environment from the ground up. Acorn Education offers rewarding careers and meaningful challenges while making a real difference in young people's lives. As a leading UK provider of specialist education for children and young people with special educational needs, and part of Outcomes First Group, we deliver innovative, evidence-based approaches that support measurable progress and lasting impact. We are really proud to say that in 2025 Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Life Assurance Pension scheme with options to increase contributions "Your Wellbeing Matters" - mental health support and physical health checks Flexible Benefits Platform (Vista), including: Health, wellbeing and insurance benefits Hundreds of UK and international discounts Cycle to Work Scheme & Electric Car Purchase Scheme Critical illness cover Family Growth Support, including enhanced maternity/paternity leave and paid fertility treatment support We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Halton, Liverpool. Our Hale Village home is a modern new-build property with easy access to local parks, green spaces, community routes and small village amenities. The surrounding area provides a peaceful backdrop, while still being close to shops, walking paths and public transport links. We currently support two individuals with varied needs, including one person with cerebral palsy who requires personalised, consistent support. Staff play an important role in helping each individual feel safe, settled and comfortable through the night, encouraging engagement in meaningful activities during the day and maintaining clear, accurate records. The focus is on dignity, reassurance and maintaining a warm, supportive environment. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at Sandycroft, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Jun 17, 2026
Full time
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Halton, Liverpool. Our Hale Village home is a modern new-build property with easy access to local parks, green spaces, community routes and small village amenities. The surrounding area provides a peaceful backdrop, while still being close to shops, walking paths and public transport links. We currently support two individuals with varied needs, including one person with cerebral palsy who requires personalised, consistent support. Staff play an important role in helping each individual feel safe, settled and comfortable through the night, encouraging engagement in meaningful activities during the day and maintaining clear, accurate records. The focus is on dignity, reassurance and maintaining a warm, supportive environment. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at Sandycroft, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Jun 17, 2026
Full time
Overview Team LeaderHere at Cuppacoff we are a large diverse organisation that operates a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee, we want to join them in their mission to inspire the world to love great coffee. Were all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. If youre an aspiring Store Manager ready to head up a team, this could be the perfect role for you.A bit about the roleAs a Team Leader, youll have your first taste of leadership responsibility, accountability and autonomy. Youll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, youll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. What's involved? Taking the lead on shifts to support your colleagues in delivering unbeatable experiences Making the most of peoples talents theyre in the right place to maximise sales Training and accrediting new Baristas Getting familiar with new recipes and ranges, and sharing the exciting news with the team Driving high standards every time, whether thats through the quality of an espresso or monthly coffee excellence scores Becoming a brand ambassador and helping us shine A bit about you A passion for coffee and people is just the start of what were looking for. What else makes a great Team Leader? Reliability to open and close the store safely and on time Team leadership experience in a buzzing environment Ability to take on shared responsibility whilst on shift and support team members A love of turning knowledge and know-how into hot ideas to help your store succeed Willingness to learn and be bold, brave and action-orientated Flexible approach and can-do attitude, as each day offers exciting new challenges What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: £11.80 per hour Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Company Pension Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Red Snapper Recruitment Limited
Loughborough, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. DA Refuge Practitioner (Part-Time) Location: Loughborough, Leicestershire Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern: Office/Refuge Based We are recruiting for two Part-Time Domestic Abuse Refuge Practitioners to join a dedicated team supporting women and children affected by domestic abuse. This is a rewarding opportunity to make a genuine difference by providing practical, emotional and advocacy support within a safe refuge environment. Available Working Patterns Role 1 - Monday to Wednesday Monday: 9:30am - 4:30pm Tuesday: 9:30am - 4:00pm Wednesday: 9:30am - 4:00pm Role 2 - Wednesday to Friday Wednesday: 9:30am - 4:30pm Thursday: 9:30am - 4:00pm Friday: 9:30am - 4:00pm About the Role As a DA Refuge Practitioner, you will provide frontline support to women and their children who have experienced domestic abuse, helping them to rebuild their lives and move towards independence. You will work within a refuge setting, supporting residents through risk assessments, support planning, advocacy, safeguarding, and practical day-to-day assistance. You will play a key role in creating a safe, welcoming and supportive environment while working closely with partner agencies to ensure residents receive the support they need. Key Responsibilities Assess referrals and support admissions into refuge accommodation. Carry out needs and risk assessments and develop individual support plans. Provide one-to-one emotional and practical support to residents. Support service users with housing, benefits, legal matters, health, education and employment opportunities. Advocate on behalf of residents with external agencies, including housing providers, social care, healthcare professionals and legal services. Assist residents in developing independent living skills and preparing for move-on accommodation. Maintain accurate case records and monitoring information. Support safeguarding processes and attend multi-agency meetings where required. Help ensure the refuge remains a safe, secure and welcoming environment. Contribute to the day-to-day running of the refuge and participate in team meetings and training. About You We are looking for someone who is passionate about supporting vulnerable people and has experience working within domestic abuse, housing, social care, safeguarding or related support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of carrying out support work, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and maintain accurate records. Good IT, literacy and administrative skills. Understanding of safeguarding and confidentiality requirements. Ability to work both independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation or safeguarding procedures. First Aid qualification. What We Offer Meaningful and rewarding work supporting survivors of domestic abuse. Comprehensive training and ongoing professional development. Supportive and inclusive team environment. Opportunity to make a lasting impact within the local community. If you are committed to empowering women and families and want to be part of a service that changes lives, we would love to hear from you. Apply today to join our dedicated refuge support team in Loughborough. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 16, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. DA Refuge Practitioner (Part-Time) Location: Loughborough, Leicestershire Salary: 12,602 per annum Hours: 18.5 hours per week Contract: Permanent Working Pattern: Office/Refuge Based We are recruiting for two Part-Time Domestic Abuse Refuge Practitioners to join a dedicated team supporting women and children affected by domestic abuse. This is a rewarding opportunity to make a genuine difference by providing practical, emotional and advocacy support within a safe refuge environment. Available Working Patterns Role 1 - Monday to Wednesday Monday: 9:30am - 4:30pm Tuesday: 9:30am - 4:00pm Wednesday: 9:30am - 4:00pm Role 2 - Wednesday to Friday Wednesday: 9:30am - 4:30pm Thursday: 9:30am - 4:00pm Friday: 9:30am - 4:00pm About the Role As a DA Refuge Practitioner, you will provide frontline support to women and their children who have experienced domestic abuse, helping them to rebuild their lives and move towards independence. You will work within a refuge setting, supporting residents through risk assessments, support planning, advocacy, safeguarding, and practical day-to-day assistance. You will play a key role in creating a safe, welcoming and supportive environment while working closely with partner agencies to ensure residents receive the support they need. Key Responsibilities Assess referrals and support admissions into refuge accommodation. Carry out needs and risk assessments and develop individual support plans. Provide one-to-one emotional and practical support to residents. Support service users with housing, benefits, legal matters, health, education and employment opportunities. Advocate on behalf of residents with external agencies, including housing providers, social care, healthcare professionals and legal services. Assist residents in developing independent living skills and preparing for move-on accommodation. Maintain accurate case records and monitoring information. Support safeguarding processes and attend multi-agency meetings where required. Help ensure the refuge remains a safe, secure and welcoming environment. Contribute to the day-to-day running of the refuge and participate in team meetings and training. About You We are looking for someone who is passionate about supporting vulnerable people and has experience working within domestic abuse, housing, social care, safeguarding or related support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of carrying out support work, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and maintain accurate records. Good IT, literacy and administrative skills. Understanding of safeguarding and confidentiality requirements. Ability to work both independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation or safeguarding procedures. First Aid qualification. What We Offer Meaningful and rewarding work supporting survivors of domestic abuse. Comprehensive training and ongoing professional development. Supportive and inclusive team environment. Opportunity to make a lasting impact within the local community. If you are committed to empowering women and families and want to be part of a service that changes lives, we would love to hear from you. Apply today to join our dedicated refuge support team in Loughborough. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Red Snapper Recruitment Limited
Leicester, Leicestershire
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Practitioner (Part-Time) Location: Leicester Salary: 13,624 per annum Hours: 20 hours per week Contract: Permanent Work Base: Office and Refuge Based Two Part-Time Positions Available Shift Pattern 1 Sunday, Monday, Tuesday and Wednesday 2:00pm - 7:00pm Shift Pattern 2 Wednesday, Thursday, Friday and Saturday 2:00pm - 7:00pm Make a Difference Every Day We are seeking two compassionate and dedicated Domestic Abuse Practitioners to join our refuge-based support service in Leicester. This is an excellent opportunity to support women and children who have experienced domestic abuse, helping them to rebuild their lives in a safe and empowering environment. As a Domestic Abuse Practitioner, you will provide practical, emotional and advocacy support to residents living within refuge accommodation, helping them to achieve positive outcomes and move towards independence. Key Responsibilities Assess referrals and support the admission process into refuge accommodation. Complete risk and needs assessments and develop tailored support plans. Provide one-to-one practical and emotional support to women and families affected by domestic abuse. Support service users with housing, benefits, legal matters, healthcare, education and employment opportunities. Advocate on behalf of residents and liaise with external agencies including housing providers, social care, healthcare professionals and legal services. Support residents to develop independent living skills and prepare for move-on accommodation. Maintain accurate records, case notes and monitoring information. Participate in safeguarding processes and multi-agency working. Help maintain a safe, secure and supportive refuge environment. Contribute to the day-to-day operation of the refuge and wider service. About You We are looking for candidates who are passionate about supporting vulnerable individuals and have experience working within domestic abuse, housing, safeguarding, social care or support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of providing support, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and work effectively under pressure. Good IT, administrative and record-keeping skills. Understanding of safeguarding, confidentiality and professional boundaries. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation and safeguarding procedures. First Aid qualification. What We Offer The opportunity to make a genuine difference to the lives of women and families affected by domestic abuse. Ongoing training and professional development. A supportive and collaborative working environment. Meaningful and rewarding work within a dedicated team. If you are committed to empowering survivors of domestic abuse and helping individuals rebuild their lives, we would love to hear from you. Apply now to join our Leicester-based refuge support team. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Jun 16, 2026
Full time
RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience. Domestic Abuse Practitioner (Part-Time) Location: Leicester Salary: 13,624 per annum Hours: 20 hours per week Contract: Permanent Work Base: Office and Refuge Based Two Part-Time Positions Available Shift Pattern 1 Sunday, Monday, Tuesday and Wednesday 2:00pm - 7:00pm Shift Pattern 2 Wednesday, Thursday, Friday and Saturday 2:00pm - 7:00pm Make a Difference Every Day We are seeking two compassionate and dedicated Domestic Abuse Practitioners to join our refuge-based support service in Leicester. This is an excellent opportunity to support women and children who have experienced domestic abuse, helping them to rebuild their lives in a safe and empowering environment. As a Domestic Abuse Practitioner, you will provide practical, emotional and advocacy support to residents living within refuge accommodation, helping them to achieve positive outcomes and move towards independence. Key Responsibilities Assess referrals and support the admission process into refuge accommodation. Complete risk and needs assessments and develop tailored support plans. Provide one-to-one practical and emotional support to women and families affected by domestic abuse. Support service users with housing, benefits, legal matters, healthcare, education and employment opportunities. Advocate on behalf of residents and liaise with external agencies including housing providers, social care, healthcare professionals and legal services. Support residents to develop independent living skills and prepare for move-on accommodation. Maintain accurate records, case notes and monitoring information. Participate in safeguarding processes and multi-agency working. Help maintain a safe, secure and supportive refuge environment. Contribute to the day-to-day operation of the refuge and wider service. About You We are looking for candidates who are passionate about supporting vulnerable individuals and have experience working within domestic abuse, housing, safeguarding, social care or support services. Essential Requirements Experience supporting vulnerable adults, women, children or families. Understanding of domestic abuse and its impact on individuals and families. Experience of providing support, advocacy or case management. Strong communication and interpersonal skills. Ability to manage a varied workload and work effectively under pressure. Good IT, administrative and record-keeping skills. Understanding of safeguarding, confidentiality and professional boundaries. Ability to work independently and as part of a team. Enhanced DBS check (or willingness to obtain one). Desirable Experience working within refuge, housing or community support services. Additional community language skills. Knowledge of welfare benefits, housing legislation and safeguarding procedures. First Aid qualification. What We Offer The opportunity to make a genuine difference to the lives of women and families affected by domestic abuse. Ongoing training and professional development. A supportive and collaborative working environment. Meaningful and rewarding work within a dedicated team. If you are committed to empowering survivors of domestic abuse and helping individuals rebuild their lives, we would love to hear from you. Apply now to join our Leicester-based refuge support team. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Recruitment is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Rainford, St Helens. Our Higher Lane home is a 4-bedroom adults home based in Rainford, St Helens. It is in a beautiful semi-rural location with great local walks and excellent public transport links. Those who live at Higher Lane enjoy sensory play, watching films, baking, listening to music, arts and crafts, and attending college for further education. The people we support enjoy a variety of nearby amenities and places to visit that enrich their daily lives. They love taking local walks and often use public transport to explore different parts of the area. Swimming is a favourite activity, as well as trips out to the beach, nearby farms and even local shopping trips to help with their independence skills. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at Higher Lane, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Jun 16, 2026
Full time
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Rainford, St Helens. Our Higher Lane home is a 4-bedroom adults home based in Rainford, St Helens. It is in a beautiful semi-rural location with great local walks and excellent public transport links. Those who live at Higher Lane enjoy sensory play, watching films, baking, listening to music, arts and crafts, and attending college for further education. The people we support enjoy a variety of nearby amenities and places to visit that enrich their daily lives. They love taking local walks and often use public transport to explore different parts of the area. Swimming is a favourite activity, as well as trips out to the beach, nearby farms and even local shopping trips to help with their independence skills. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at Higher Lane, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Head of Policy and Public Affairs (Devolved Nations) £59,640 pa plus excellent benefits Home-based in Scotland, Wales or Northern Ireland 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland. Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College's policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College's voice is heard on the issues that matter most to paediatricians, children and young people. You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College's influence and impact. Key responsibilities include: Leading the strategic planning and prioritisation of RCPCH policy and public affairs activities across Scotland, Wales and Northern Ireland Developing and delivering influential public affairs and advocacy strategies to support the College's policy priorities Providing expert advice on child health, healthcare delivery, workforce, public health and safeguarding policy across the devolved nations Managing and developing a team of three Policy and Public Affairs Managers Overseeing the production of high-quality policy reports, consultation responses, briefings and stakeholder communications Building and maintaining effective relationships with governments, policymakers, Royal Colleges, health bodies and external partners Working collaboratively with the Health Policy, Media and Public Affairs, Membership and Education teams to align priorities and maximise impact Supporting Devolved Nations Officers and committees to advocate effectively on behalf of members Leading the identification of opportunities to raise the College's profile and influence policy development Managing a budget of approximately £60,000 and ensuring effective use of resources Essential skills and experience include: Degree-level qualification, postgraduate qualification or equivalent relevant professional experience Strong understanding of the UK political and health policy landscape, particularly within Scotland, Wales and Northern Ireland Significant experience leading policy development and public affairs activity Proven experience producing and overseeing policy reports, consultation responses and briefing materials Demonstrable success in delivering public affairs campaigns with measurable impact Excellent stakeholder management skills with experience influencing senior political, policy and clinical audiences Outstanding communication skills, with the ability to adapt messages for different audiences and channels Strong leadership and people management experience Excellent project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes Experience of budget management, planning and forecasting Desirable: Experience leading policy development relating to health services, children's services or child health Experience working within healthcare, children's services or public sector organisations Experience working within a membership organisation or professional body The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 24 June 2026.
Jun 15, 2026
Full time
Head of Policy and Public Affairs (Devolved Nations) £59,640 pa plus excellent benefits Home-based in Scotland, Wales or Northern Ireland 35 hours per week, full-time Permanent The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and strategic policy and public affairs leader to head our devolved nations policy and public affairs function. This is a high-profile leadership role with a unique opportunity to influence policy, advocate for children and young people, and drive improvements in child health outcomes across Scotland, Wales and Northern Ireland. Reporting to the Associate Director of Policy and External Affairs and sitting on the Membership, Policy and External Affairs Divisional Management Team, you will lead the College's policy and public affairs activity across the devolved nations. You will develop and deliver impactful advocacy strategies, build strong relationships with governments and policymakers, and ensure the College's voice is heard on the issues that matter most to paediatricians, children and young people. You will provide leadership to a team of Policy and Public Affairs Managers and work closely with College Officers, members, committees and colleagues across the organisation to maximise the College's influence and impact. Key responsibilities include: Leading the strategic planning and prioritisation of RCPCH policy and public affairs activities across Scotland, Wales and Northern Ireland Developing and delivering influential public affairs and advocacy strategies to support the College's policy priorities Providing expert advice on child health, healthcare delivery, workforce, public health and safeguarding policy across the devolved nations Managing and developing a team of three Policy and Public Affairs Managers Overseeing the production of high-quality policy reports, consultation responses, briefings and stakeholder communications Building and maintaining effective relationships with governments, policymakers, Royal Colleges, health bodies and external partners Working collaboratively with the Health Policy, Media and Public Affairs, Membership and Education teams to align priorities and maximise impact Supporting Devolved Nations Officers and committees to advocate effectively on behalf of members Leading the identification of opportunities to raise the College's profile and influence policy development Managing a budget of approximately £60,000 and ensuring effective use of resources Essential skills and experience include: Degree-level qualification, postgraduate qualification or equivalent relevant professional experience Strong understanding of the UK political and health policy landscape, particularly within Scotland, Wales and Northern Ireland Significant experience leading policy development and public affairs activity Proven experience producing and overseeing policy reports, consultation responses and briefing materials Demonstrable success in delivering public affairs campaigns with measurable impact Excellent stakeholder management skills with experience influencing senior political, policy and clinical audiences Outstanding communication skills, with the ability to adapt messages for different audiences and channels Strong leadership and people management experience Excellent project management skills, with the ability to manage multiple priorities and deliver high-quality outcomes Experience of budget management, planning and forecasting Desirable: Experience leading policy development relating to health services, children's services or child health Experience working within healthcare, children's services or public sector organisations Experience working within a membership organisation or professional body The RCPCH has more than 25,000 members and fellows worldwide and employs around 200 staff across the UK. Our devolved nations teams play a vital role in ensuring that the needs of children and young people are represented at every level of government and policy-making. Our values - Include, Influence, Innovate and Inspire - are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation. We operate a flexible and modern hybrid working policy. While this role is home-based in Scotland, Wales or Northern Ireland, travel across the devolved nations and occasional travel elsewhere in the UK will be required. Closing date: 24 June 2026.
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Jun 15, 2026
Full time
Belmont Recruitment are currently looking to speak with Female Domestic Abuse Refuge Project Workers for a permanent position in the Winchester area of Hampshire, for a full time position. This post is open to female applicants only under Schedule 9, Part 1 of the Equality Act 2010 (genuine occupational requirement). Salary; £25,750-£26,383 Location; Winchester About the Role We are recruiting for a Female Domestic Abuse Refuge Project Worker to join a specialist domestic abuse service based in Winchester. This is a rewarding and varied role providing high-quality support to women and their children residing in refuge accommodation after fleeing domestic abuse. You will work within a trauma-informed environment, delivering practical, emotional and advocacy support to empower survivors to rebuild their lives safely and independently. The role includes both refuge-based support and resettlement work, helping women transition into safe, long-term accommodation. Key Responsibilities Supporting Women and Families Provide one-to-one support, advocacy and safety planning to women living in refuge Support women to understand their options around housing, legal remedies, benefits, health and finance Deliver parenting and family support, promoting healthy mother/child relationships Facilitate group work, drop-ins and structured support programmes Support children and young people to access and maintain education Assist with court, Jobcentre and local authority appointments (including occasional police-escorted property visits) Develop and review individual support and safety plans Provide resettlement support to enable women to move on safely from refuge Refuge Management & Operations Contribute to the smooth day-to-day running of the refuge Ensure health & safety standards are maintained within the building Support residents to maintain communal areas and prepare rooms for new arrivals Assist with housing benefit applications, licence agreements and rent collection Maintain accurate and confidential case records Multi-Agency & Partnership Working Work closely with social care, housing, police, health, education and voluntary agencies Participate in MARAC and other multi-agency forums where required Advocate on behalf of clients to ensure coordinated safety planning Promote awareness of domestic abuse and available support within the About You We are looking for a compassionate, resilient and proactive individual who is passionate about supporting survivors of domestic abuse. Essential: Experience supporting vulnerable individuals under stress Experience advocating on behalf of vulnerable people Experience facilitating group work and structured support sessions Strong understanding of safeguarding and child protection Knowledge of housing, legal and benefits systems affecting survivors Ability to manage a caseload independently Excellent communication and crisis management skills Strong organisational and record-keeping abilities Commitment to anti-oppressive practice and equality Clean driving licence and access to a vehicle (with business insurance) Desirable: Experience developing services for survivors of domestic abuse Further education qualification or relevant professional training Knowledge of local domestic abuse support pathways This role requires a strong commitment to confidentiality, safeguarding and professional boundaries. The post is subject to an enhanced DBS check. If you are passionate about empowering women and supporting families to live free from abuse, we encourage you to apply.
Hours: 21 Hours per week Interviews: 30th June & 1st July, 2026 About the Role You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems. Families often face unclear pathways, complex processes and inconsistent information. Your role is to bring clarity, structure and confidence at key moments. Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need. This is a non-statutory role. You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively. You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services. About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives. Your day to day You will: Work directly with families to understand their situation, priorities and goals, Support navigation of SEND pathways, including SEN Support and EHCP processes, Help families prepare for meetings with schools, local authorities and professionals, Provide guidance on benefits such as DLA, PIP and Carer's Allowance, Explain complex systems clearly and practically, Support families to gather evidence and take next steps with confidence, Maintain accurate case records and manage timelines effectively, Work closely with colleagues across social work, therapy and family support, Build strong relationships with external partners including schools and local authorities. Qualifications, Training and Experience You will bring: Experience working with children, young people or families in an advocacy, advice, education, health or social care setting Experience supporting individuals to navigate complex systems Knowledge of SEND processes, including EHCP pathways Understanding of disability-related benefits such as DLA, PIP or Carer's Allowance Strong communication skills, with the ability to explain complex information clearly Strong organisation and case management skills A values-led approach, with the ability to build trust and empower others It would strengthen your application if you have: Experience supporting EHCP applications, reviews or mediation Training in SEND law, welfare rights or advocacy Experience within advice or advocacy services Understanding of health pathways and therapy services Reward and Benefits We believe great support starts with great staff. We offer: Fully funded induction and ongoing training 21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash Blue Light Card access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management culture A bit more information : Norwood's Children and Family Services support neurodivergent children and young people and those with neurodevelopmental disabilities, and their families to live happy, confident and connected lives. We provide a range of therapeutic, practical and emotional support, including short breaks for young people, parent educational courses, workshops and peer support groups. Everything we do is shaped around the individual: their interests, needs and potential. Whether it's through play, support or learning, we believe every child and their families should have the chance to be themselves, have fun, and thrive as individuals and as a unit. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, and young people we support. This role is subject to safer recruitment checks in line with OFSTED, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role. Email: Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
Jun 15, 2026
Full time
Hours: 21 Hours per week Interviews: 30th June & 1st July, 2026 About the Role You will join a newly established Advocacy and Advice Service supporting children, young people and their families to navigate education, health and benefits systems. Families often face unclear pathways, complex processes and inconsistent information. Your role is to bring clarity, structure and confidence at key moments. Working in a strengths-based and relational way, you will help families understand their rights, prepare for key decisions and access the support they need. This is a non-statutory role. You will not replace legal or statutory services, but you will ensure families are informed, prepared and able to engage effectively. You will work as part of a multi-disciplinary team, contributing to a joined-up, whole-family approach across Children & Family Services. About Norwood Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives. Your day to day You will: Work directly with families to understand their situation, priorities and goals, Support navigation of SEND pathways, including SEN Support and EHCP processes, Help families prepare for meetings with schools, local authorities and professionals, Provide guidance on benefits such as DLA, PIP and Carer's Allowance, Explain complex systems clearly and practically, Support families to gather evidence and take next steps with confidence, Maintain accurate case records and manage timelines effectively, Work closely with colleagues across social work, therapy and family support, Build strong relationships with external partners including schools and local authorities. Qualifications, Training and Experience You will bring: Experience working with children, young people or families in an advocacy, advice, education, health or social care setting Experience supporting individuals to navigate complex systems Knowledge of SEND processes, including EHCP pathways Understanding of disability-related benefits such as DLA, PIP or Carer's Allowance Strong communication skills, with the ability to explain complex information clearly Strong organisation and case management skills A values-led approach, with the ability to build trust and empower others It would strengthen your application if you have: Experience supporting EHCP applications, reviews or mediation Training in SEND law, welfare rights or advocacy Experience within advice or advocacy services Understanding of health pathways and therapy services Reward and Benefits We believe great support starts with great staff. We offer: Fully funded induction and ongoing training 21 days annual leave plus 8 Bank Holidays + Jewish Festival & Holy Days (pro rata for part time) Enhanced parental pay Employee Assistance Programme Health cash plan covering dental, optical and therapy treatments, plus virtual GP access via My Medicash Blue Light Card access Cycle to Work scheme £300 refer-a-friend bonus Career development pathway Free on-site parking A supportive, experienced team and management culture A bit more information : Norwood's Children and Family Services support neurodivergent children and young people and those with neurodevelopmental disabilities, and their families to live happy, confident and connected lives. We provide a range of therapeutic, practical and emotional support, including short breaks for young people, parent educational courses, workshops and peer support groups. Everything we do is shaped around the individual: their interests, needs and potential. Whether it's through play, support or learning, we believe every child and their families should have the chance to be themselves, have fun, and thrive as individuals and as a unit. Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, and young people we support. This role is subject to safer recruitment checks in line with OFSTED, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role. Email: Disclaimer: At Norwood, we welcome applications from a diverse range of candidates. At this time, Norwood is not a UK Home Office licensed sponsor and is unable to offer visa sponsorship.
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Jun 15, 2026
Contractor
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Into Film Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. We operate in a hybrid pattern, combining home working with attendance at the office. About Into Film Into Film is the UK's leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK's leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Our vision - Film enriches the life of every child and young person. Our mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff perks and benefit, which are detailed below. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose Into Film receive the most positive support possible from the organisation. So, the CSE will play a key role in our product strategy, demonstrating our commitment to high retention of account holders. The role exists as the front line of customer technical support for users of Into Film's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of our products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, our Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main Into Film phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by our users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of our users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by Into Film. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All Into Film staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. We are open to flexible working models wherever the role allows, including working compressed hours. We also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of Into Film. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film's expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. No agencies please.
Overview BaristaHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, youll not only enjoy the pride of working for the nations favourite coffee shop, but youll also receive great training and benefits. So youre sure to enjoy Costa Coffee as much as our customers do.A bit about the roleDay to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile. What's involved? Crafting great coffee that hits that sweet spot every time Serving customers with a smile so they walk away happy and excited about their next visit Soaking up all there is to know about Costa products dont forget our teas, frappes, seasonal ranges and much more Working with your team to maintain health & safety and cleanliness across the store Most importantly, having fun this is your time to learn, develop and meet great people A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do The communication skills to strike up a good conversation with our customers daily A hard-working attitude and multi-tasking skills What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Meets NMW £6.60- £11.44 Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Coffee Retirement Plan Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
Jun 14, 2026
Full time
Overview BaristaHere at Cuppacoff we are a diverse organisation and operate a broad range of hospitality franchises across the UK. We aspire to be the best of the best and reflect this in our teams across the country.One of our franchises is Costa Coffee and we want to join them in their mission to inspire the world to love great coffee. Being all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers. As a Costa Barista, youll not only enjoy the pride of working for the nations favourite coffee shop, but youll also receive great training and benefits. So youre sure to enjoy Costa Coffee as much as our customers do.A bit about the roleDay to day, you'll be making coffee that provides uplifting moments for our customers. That means sustainably sourced beans and velvety milk coffee, topped with our signature art and delivered with your signature smile. What's involved? Crafting great coffee that hits that sweet spot every time Serving customers with a smile so they walk away happy and excited about their next visit Soaking up all there is to know about Costa products dont forget our teas, frappes, seasonal ranges and much more Working with your team to maintain health & safety and cleanliness across the store Most importantly, having fun this is your time to learn, develop and meet great people A bit about you A passion for coffee and people is just the start of what were looking for. So, what else makes a great Barista? A positive outlook, can-do attitude, and bags of personality A passion for delivering excellence in everything you do The communication skills to strike up a good conversation with our customers daily A hard-working attitude and multi-tasking skills What we can offer We're really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits: Meets NMW £6.60- £11.44 Great Opportunities to develop yourself and progress your career Whilst on Shift 50% discount on handmade drinks plus 50% on food and bottled drinks Costa Coffee Retirement Plan Costa Employee Discount Card 25% off food & drinks in any Costa store when youre not working Employee Assistance Programme Health & Wellbeing Programme Refer a Friend Scheme Opportunity to impact your local community by getting involved And if this isn't enough, you'll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education. A bit about us At the heart of Costa Coffee are our values. We believe in Passion, Warmth, Trust and Courage. Were the No. 1 coffee brand in the UK for the 14th year in a row. Here, youll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people.At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.For any reasonable adjustments and general queries please contact This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Orrell, Wigan. Our St James home is based in Orrell in Wigan and is set across two homes. Each two-bedroom home features comfortable communal spaces, a fully equipped kitchen and its own private enclosed garden. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at St James, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Jun 14, 2026
Full time
At Bright Futures, we champion the potential of every person with autism and a learning disability, believing wholeheartedly in their ability to thrive and lead the most fulfilling lives. We're looking for passionate and caring Support Workers to join our specialist home in Orrell, Wigan. Our St James home is based in Orrell in Wigan and is set across two homes. Each two-bedroom home features comfortable communal spaces, a fully equipped kitchen and its own private enclosed garden. As a Support Worker, you will be a key part of their day-to-day support team, actively valuing and amplifying what matters to them, empowering their communication and independence, planning fulfilling activities. You will also keep records of their needs, support provided and progress. No two days are the same, you could be supporting someone to settle into their new home, develop independence and life skills, enjoy activities they love, or achieve important milestones. You'll be part of a supportive team creating a safe, positive, and empowering environment where people can truly thrive. You will help to create a warm, stimulating environment whilst working a mix of day shifts and sleeps to meet individual needs. You'll do more than provide care - you'll be a mentor, advocate, and source of encouragement, helping the people you support to achieve the best outcomes. What we're looking for: Passion for person-centred support Positive, proactive attitude Resilience and strong teamwork skills Willingness to learn and grow Full UK driving licence Care experience is helpful but not essential - full training and support will be provided. For detailed information about the role, employee benefits, our interview process, and life at St James, Safeguarding Requirement Successful applicants will be required to undertake an enhanced Disclosure and Barring Service check. Satisfactory references are also required. Make a difference every day while building a rewarding career with Bright Futures. If you have a passion for care and would like more information about this role, we encourage you to contact us on or . Unfortunately, we are unable to offer sponsorship for this role. At Bright Futures, we make a real difference in the lives of young people and adults with autism, special educational and complex needs. Through our dedicated and expert team, we deliver outstanding care and education.Our team are here because they are passionate about improving the lives of the individuals we support. Our employees are the key to the exceptional quality of care and education that we provide. It's why we invest in our people, fostering their personal and professional growth to ensure they can excel and develop in their journey with us.We can't promise that it will always be easy, but we can promise here at Bright Futures it will be worthwhile. You'll be making a difference to the lives of the people we support, celebrating their achievements, and providing unwavering support during challenging times. The feedback from our people is that the good days will always outshine; especially with the backing and support of the whole team.No matter your role, everything we do is focused around our unwavering commitment to the people we support. Our aim is that every individual we support thrives and socially develops as active members of their local community.
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. The employer operates in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose the organisation receive the most positive support possible. So, the CSE will play a key role in the product strategy, demonstrating a commitment to high retention of account holders. The role exists as the front line of customer technical support for users of the organisation's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, a Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by the employer. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the organisation live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employers expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
Jun 12, 2026
Full time
Customer Support Engineer Hours: Part time, 20 hours per week, Monday - Friday 8am - 12pm (4 hours per day) Contract: Fixed term role until 31 March 2027 Salary: £30,500 - £32,000 per annum, pro rata (£16,500 per annum for part time hours) plus Benefits Location: Edinburgh, Belfast, Cardiff, Salford or London. The employer operates in a hybrid pattern, combining home working with attendance at the office. About the Employer Our client is the UK's leading charity for film in education and the community. They provide screen industry careers information and advice, support young filmmakers and bring the power of moving image storytelling into classroom teaching. The charity also runs their annual Film Festival which enables more than 400,000 pupils to visit the cinema for free, and their Film Awards - the UK's leading showcase for young filmmaking talent. The core programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery good cause funding, and through other key funders including Cinema First and Northern Ireland Screen. Their vision - Film enriches the life of every child and young person. Their mission - To inspire and support young people to learn, and to realise their creative, cultural and career aspirations, through film and the moving image. Role Summary The main function of the Customer Support Engineer ("CSE") role is to ensure those who choose the organisation receive the most positive support possible. So, the CSE will play a key role in the product strategy, demonstrating a commitment to high retention of account holders. The role exists as the front line of customer technical support for users of the organisation's online offer, including the educator, club member, and online learning websites. The CSE supports organisations, film clubs, educators, young people, and other account holders on their journey from recruitment to brand advocate. The CSE also plays a key role in monitoring issues and account activity, analysing these to inform new features and opportunities for the organisation. Main Responsibilities: Provide customer service and manage support queries from users of products and services, including cases from inboxes, phone calls, live chat, etc., via Salesforce, a Customer Relationship Management system ("CRM") Troubleshoot and where necessary escalate technical issues to the Customer Support Engineer Coordinator and/or digital team via JIRA ticketing application Participate in rota for answering the main phone line Ensure that support documentation, including user-facing Frequently Asked Questions (FAQs), Knowledgebase (KB), and other website pages, are updated and developed to include the latest solutions for issues encountered by the organisation's users Assist with detailed reports on customer service issues utilising the CRM, including issue type and frequency Assist with creation and distribution of support-focused surveys of the organisation's users Assist with onboarding and provide escalation support should demand require outsourcing to service vendors or contractors Assist Customer Service Engineer (Coordinator) on projects and work areas defined by the Head of Product and Technology Any other reasonable duties assigned by the employer. General Responsibilities: Commitment to quality internally and in all dealings with stakeholders including teachers, children and young people, industry partners, funders, supporters, parents and carers, and members of the public. Commitment and active participation in helping the organisation live its EEDI values and ethos through everything it does. Contribute to long term planning to ensure growth in line with demand and resources. Contribute to the regular monitoring and evaluation of the organisation's work. Person Specification: Minimum Requirements: Excellent customer relationship and service management skills Exceptional communication skills (verbal and written) Excellent time and project management skills, including an ability to prioritise and plan to maximise efficiency A good understanding of Salesforce or similar CRM, including service measurement tools, analytics, metrics and insights A good understanding of the education market and curriculum (formal and informal) Desirable: Familiarity with the Microsoft Office Suite (Office 365) Salesforce case management experience (Service Cloud) A love and knowledge of film All staff work in a hybrid pattern, combining home working with attendance at their local and national office when required, along with some travel across the UK, as appropriate to the role. The charity is open to flexible working models wherever the role allows, including working compressed hours. They also offer a range of staff benefits and perks, including: Annual Leave - 28 days (full time/pro-rata), including 3 days to cover office closure between Christmas and New Year. Pension - matched up to 5% of salary (2% above statutory employer contribution). Flexible working including compressed hours, job share etc. - all applications favourably considered, approval will be at the discretion of the charity. Enhanced parental/paternity/shared parental leave. Interest-free non-essential study loans. Interest-free bike/scooter/travelcard loan. Employee Assistance Programme (EAP) - 24/7 confidential wellbeing support, advice and guidance. Wisdom health insurance cover - non-contributory (apart from employee tax contribution). BenefitHub portal - offering discounts on healthcare, wellbeing products, and lifestyle products and services. All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at the employers expense; employment is dependent upon this. Closing: 10:00am, Tuesday 30th June 2026 (BST) Interviews will be held between 14th and 15th July 2026. Interested? Please click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: • The role of the Key Account Manager is to promote (in-person and virtually) the haematology product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our haematology products. They are accountable for achieving sales and related performance targets (as defined by the management team). • The Key Account manager will partner with the cross-functional team to orchestrate a multichannel approach to deliver value to NHS / stakeholders leading to effective reach, partnership, and ongoing engagement. They will engage clinical customers in high quality discussions and peer to peer clinical advocacy and will also partner effectively with the medical team and local Medical Science Liaison colleagues to ensure high quality scientific engagement and provision of education. • The Key Account Manager will take full accountability for the preparation and execution of strong territory business and key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI) standards and in close collaboration with the cross-functional JAZZ team, including both field-based and head office based colleagues. • The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the haematology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in our haematology products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote the haematology products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours for the haematology portfolio. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Maps local Healthcare environment to understand referral pathways between teaching / transplant centers and district general hospitals as well as key decision makers and HCP's involved in the patient journey. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use of our products for appropriate patients. Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Consistently demonstrate knowledge of the disease area, product and care pathway, other approved treatments and acting as a highly valued resource for customers and the cross functional team. Creates impact by owning flexible and responsive high-quality, customer-focused account plans which embrace mindset, needs and concerns of customers and engage based on a multichannel approach: Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Effectively uses all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies local challenges and opportunities. Works with the cross functional team on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes. Partner effectively with Medical & Medical Science Liaison colleagues. Profiling (and regular updating of) key customers and accounts into currently available CRM system. Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures. Measures of success • Delivers sales and related objectives against territory targets and contributes to national and team target (70% of bonus). • Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan (30% of bonus). Required Knowledge, Skills, and Abilities • Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area. • Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. • Previous knowledge and experience of disease area preferred but not essential. • Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial. • Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. • Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. • Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings. • Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS / HSE structure, funding flows and pathways. • Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. • Proficient IT skills in all business-related packages such as MS office. • Experience in the utilisation of CRM tools. • Demonstrable ability to engage with customers using multi-channel approaches and platforms. Required/Preferred Education and Licenses • Life Sciences Graduate or equivalent. • ABPI examination pass • Fully valid driving license Description of Physical Demands • Responsibilities may require working outside of "normal" hours to meet business demands. • The size of territory will necessitate appropriate management of travel requirements to ensure coverage of customers as directed by the management team. • The incumbent must reside within the territory of their responsibility. • Remote and multi-channel engagement will require home office working for some of the time. Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
Oct 08, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The role of the Key Account Manager is to promote (in-person and virtually) the Jazz product portfolio to maximise the full sales potential on a defined territory by building belief and conviction in our products. They are accountable for achieving sales and related performance targets (as defined by the management team) within the changing NHS structure. The Senior Key Account manager will partner with the cross-functional team to orchestrate a multi-channel approach to deliver value to NHS stakeholders leading to effective reach, partnership, and ongoing engagement. They will display role model behaviours in terms of cross functional collaboration with other team members including but not limited to their MSL, and members of the head office team. They will engage clinical customers in peer-to-peer clinical advocacy and effectively use all the multi-channel platforms using the appropriate technology in a hybrid capacity. They will also partner effectively with the medical team and their local Medical Science Liaison colleague to ensure high quality scientific engagement and education. They will look for opportunities to use their own territory advocates nationwide to support other KAMs in achievement of their local objectives. The Senior Key Account Manager will support the Sales Director (SD)in the implementation of critical projects such as Key Account Excellence .They will work with the SD to implement new ways of working in the pursuit of excellence and will display leadership behaviours that encourage the adoption of new initiatives by the team. The Senior Key Account Manager will take responsibility for additional projects as needed such leadership of team meetings and organisation of training required by the KAM team. The Senior KAM will demonstrate their leadership ability by actively sharing insights and best practices across the team and consistently find opportunities to contribute to the effectiveness of others. The Senior Key Account Manager will take full accountability for the preparation and execution of strong territory business & key account management plans, fully utilising agreed processes, and procedures, in alignment with local Code (ABPI/ IPHA) standards and in close collaboration with the cross-functional JAZZ team, including both field based and head office-based colleagues. The role requires a hybrid approach whereby the Key Account Manager will use multi-channel customer approaches including in-person and virtual calls and meetings to sell the benefits of the neurology portfolio to achieve goals in terms of activity and sales targets. Essential Functions Sells effectively to build the belief and conviction in Jazz products across accounts and deliver financial objectives by: Use of the selling model (in-person and virtually) to promote products' clinical attributes/benefits and value proposition to positively influence prescribing behaviours at a consistently high level. Engage clinical customers in peer-to-peer advocacy through use of a range of platforms for measurable impact, e.g., educational events, relevant symposia, peer-to-peer programmes delivered virtually and in-person. Effective development and influence of advocates through linking information and stakeholders across broad-ranging networks (in-person and virtually) to support expertise and conviction to use product appropriate patients beyond their own territory Orchestrate ongoing healthcare professional engagement using tailored content such as approved e-mails and webinars. Demonstrates comprehensive knowledge to customers and internal team members, of Jazz products, the therapy area and other approved treatments and looks for opportunities to improve KAM team knowledge and skills Works with support from the SD to create interventions that can achieve improved knowledge and skills in the KAM team Creates impact by owning flexible and responsive high-quality, customer-focussed account plans which embrace mindset, needs and concerns of customers and engage based on a multi-channel approach: Embraces Key Account Excellence and role models cross functional working behaviours with other territory and head office colleagues Aligns the plan to brand strategy, co-creates and closely manages the plan in collaboration with sales, market access, and compliantly with medical colleagues. Evaluates own performance against the plan through robust metrics, continuing to monitor progress and respond flexibly to environmental and network changes. Demonstrates the ability and attitude to secure appointments both in person and using remote technologies in a compliant manner in line with key performance indicators. Role Models the effective use of all the multi-channel platforms to engage with both internal and external customers using the appropriate technology in a hybrid capacity. This will require changes to customer lists and geographical territory boundaries from time to time. Applies a broad range of analytical tools and skills in evaluating data; identifies potential challenges and threats - and supports the team in application of these tools Ability to harness and deploy JAZZ cross-functional resources in a co-ordinated manner through excellent project management. Identifies Account and locality pathway challenges and opportunities. Works closely with the all internal stakeholders on local strategy and implementation, carrying out the following activities as needed: Monitor changes and trends impacting the health care system, gain organisational commitment to act on insights that will shape the optimal environment and pathway for patients to access our medicines and support business growth. Take accountability for local formulary access in accounts by removing local prescribing barriers and optimising place in pathway. Responsible for the implementation of the territory and key account plans. Behaves ethically, responsibly, and professionally in accordance with Jazz Pharmaceuticals values and ABPI code of practice and company processes to include up to date Jazz Learns and any mandated training Work closely with the Sales Director to support national implementation of critical business project Demonstrates a strong commitment to the Business Unit strategy and direction; proactively identifies and communicates ideas, and develops strategies for one's accounts in alignment with the defined direction Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to the effectiveness of other Partner effectively with the medical team and Medical Science Liaison colleague Profiling (and regular updating of) key customers and accounts into currently available CRM system Accurate and timely reporting of customer and business records, through CRM system, using agreed performance measures Measures of success Delivers sales and related objectives against territory targets and contributes to national and team target Delivered Territory, account plan activities and KPIs to achieve market shaping, access and maximising goals delivered in line with plan Required Knowledge, Skills, and Abilities Excellent selling skills with previous speciality pharmaceutical sales experience and a proven track record in orphan disease area Advanced account management skills that demonstrate business acumen and an innovative approach to projects & solutions that bring added value to Jazz Pharmaceuticals and other stakeholders. Previous knowledge and experience of disease area preferred. Adaptability and flexibility to be able to optimise the use of multi-channel technology is crucial Proven track record of success in securing appointments in-person and using remote technologies to deliver successful outcomes. Proven experience of working in a cross-functional team, and demonstrable project planning skills resulting in a measurable success for all parties. Effective and persuasive communicator with professional presentation skills in settings such as face-to-face, multiple group engagements and virtual meetings Ability to access funding for new and existing drugs, with a detailed and current understanding of the NHS structure, funding flows and pathways. Experience in working with appropriate partners on joint projects that deliver benefits to all stakeholders, to patients. Proficient IT skills in all business-related packages such as MS office . click apply for full job details
