16 jobs found

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: 28,747 to 34,913 Plus up to 1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm (on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicators What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry The ability to deal with challenging customers and third-party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleagues: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process, or once you're part of the team, just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role.

Senior Insolvency Administrator / Investigator (Progression to Assistant Manager) An established and highly regarded professional services firm is seeking an experienced Senior Insolvency Administrator or Investigator to join its growing London team. This is an excellent opportunity for a motivated individual looking to take the next step in their career, with clear and achievable progression to Assistant Manager for the right candidate. The Opportunity You will join either the Investigations or Administrations team, working on a varied and engaging caseload. The firm offers strong exposure to complex cases, allowing you to build high-quality technical experience and develop quickly within a supportive environment. Key Responsibilities Manage a portfolio of insolvency or investigation cases from start to closure Support senior staff on complex and high-profile assignments Prepare reports, statutory documentation, and case strategy analysis Liaise with creditors, directors, and other stakeholders Mentor and support junior team members where appropriate About You Strong experience within insolvency administrations or investigations Confident managing cases with minimal supervision Strong technical knowledge and attention to detail Ambitious and keen to progress into a managerial role Excellent communication and organisational skills What's On Offer Clear progression pathway to Assistant Manager Hybrid working - 3 days in the office, 2 from home A friendly, supportive, and flexible team culture Exposure to high-quality and complex casework Ongoing professional development and career support If you are looking to join a firm where your development is genuinely supported and recognised, this could be the ideal next step in your career. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Ambition is working with a leading advisory firm that is looking to hire a Senior Insolvency Administrator to join its growing Birmingham team. The firm has strong succession planning in place and is particularly keen to speak with individuals who are looking to progress and grow long term within the business. They would be very happy to discuss career progression in more detail with interested candidates. The role: Managing a varied caseload of corporate insolvencies Handling cases from appointment through to closure Liaising with key stakeholders, including directors, creditors, and legal teams Supervising and supporting junior team members Working closely with managers and directors to deliver on cases Requirements: 3+ years' experience within corporate insolvency Strong technical knowledge of formal insolvency procedures CPI/ACA/ACCA (or studying towards) preferred Strong communication and organisational skills Ability to manage multiple cases effectively What's on offer: Exposure to high-quality insolvency work Supportive and collaborative team culture Clear progression opportunities within the team Competitive salary and benefits package If you are looking to take the next step in your insolvency career, please get in touch for a confidential discussion. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

A well-established independent advisory firm is looking to appoint an experienced Insolvency Administrator to join its growing Insolvency team in Scotland. This is an excellent opportunity for someone looking to take the next step in their insolvency career within a supportive, people-focused environment where development and progression are genuinely encouraged. The firm operates across Central Scotland and is known for its collaborative culture, high-quality client service, and long-term commitment to its people. You'll work closely with Managers and Insolvency Practitioners, gaining responsibility for your own caseload while contributing to a wider, close-knit team. The Opportunity The role will involve assisting Managers in the administration of a portfolio of mainly corporate insolvency cases , with some exposure to personal insolvency depending on experience. You will also take responsibility for your own portfolio of smaller cases, gaining autonomy while being fully supported by the wider team. Typical responsibilities will include: Realisation of assets, including book debts, property, and cash at bank Dealing with creditor claims and responding to queries Liaising with banks to obtain balances and statements Assisting with employee matters, including claims, correspondence, and liaison with the RPS and pension schemes Preparing and submitting returns to HMRC Responding to stakeholder and telephone enquiries General support across the insolvency team as required What's on Offer Competitive salary Hybrid, agile, and flexible working (post-probation) Part-time hours considered Workplace pension and life assurance Employee Assistance Programme, including GP access Access to wellbeing, fitness, and mental health resources High-street and lifestyle discounts Client and staff referral bonuses Regular one-to-one meetings and ongoing development support Opportunities to get involved in wellbeing, ESG, and internal initiatives A supportive environment with genuine investment in training and career development What They're Looking For 2-3+ years' experience working within an insolvency team Good working knowledge of insolvency procedures and regulations Strong organisational and administrative skills Excellent communication skills, both written and verbal Ability to work on your own initiative and manage competing deadlines Strong attention to detail, particularly in correspondence and case documentation Good IT skills (experience with IPS Cloud beneficial but not essential; training provided) A collaborative, adaptable approach and commitment to delivering a high standard of service Why Apply? This is a fantastic opportunity to join a growing, independent firm that places real value on its people. You'll benefit from close-knit team working, exposure to a varied caseload, and clear support to help you develop your career in insolvency over the long term. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

An established accountancy practice has launched a brand-new insolvency team in Manchester , creating a fantastic opportunity to join at the very start of an ambitious growth journey. They are looking for a Senior Insolvency Administrator or Assistant Insolvency Manager to join their growing team.Only those with previous insolvency experience will be considered. Why join? Be part of a newly formed insolvency team with long-term plans to expand. Work directly with the Partner - your chance to make a real impact from day one. Join a well-established practice with strong service lines in audit, tax, and advisory , offering a collaborative environment and excellent internal support. Benefit from clear progression opportunities as the team grows. Exposure to a corporate case portfolio , including: CVLs (Creditors' Voluntary Liquidations) MVLs (Members' Voluntary Liquidations) Administrations What we're looking for: Senior Insolvency Administrators or Assistant Managers with proven experience. Strong technical knowledge and ability to manage cases independently. Ambition to help shape and grow a new team . What's on offer: Competitive salary and benefits. A chance to build something new within the security of an established firm. Direct mentorship from a highly experienced Partner. If this sounds like you, or you'd like to have a confidential chat to find out more, please do click apply! If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Ambition is working with a top-tier advisory firm that is looking to hire a Senior Insolvency Administrator to join its growing Manchester team. This is a fantastic opportunity to join a highly regarded firm, primarily focusing on formal insolvency work , with the opportunity to gain exposure to advisory projects as you progress . The role: Managing a varied caseload of corporate insolvencies, including administrations and liquidations Supporting on complex cases from cradle to closure Liaising with key stakeholders, including directors, creditors, and legal teams Supervising and reviewing the work of junior team members Supporting managers and directors on case delivery Requirements: 3+ years' experience within corporate insolvency Strong technical knowledge of formal insolvency procedures CPI/ACA/ACCA (or studying towards) preferred Strong communication and organisational skills Ability to manage multiple cases effectively What's on offer: Exposure to high-quality insolvency work Opportunity to get involved in advisory projects as you progress Supportive and collaborative team environment Clear progression path to Assistant Manager level Competitive salary and benefits package If you are looking to take the next step in your insolvency career, please get in touch for a confidential discussion. If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme? We offer £200 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.

Senior Insolvency Administrator £45K- £50K Full-Time, Permanent City / Hybrid Working Available Are you an experienced insolvency professional looking to take the next step in your career within a specialist insolvency environment? We are recruiting on behalf of a leading professional services firm seeking a talented Senior Insolvency Administrator to join its highly regarded Restructuring & Insolvency team. The Opportunity As a Senior Insolvency Administrator, you will play a key role in managing a varied portfolio of insolvency appointments, including administrations, liquidations, and bankruptcies. Working closely with managers and directors, you will help drive case strategy, support investigations, liaise with legal advisers, and ensure cases progress efficiently and compliantly. Key Responsibilities Support managers and directors across a diverse portfolio of insolvency cases. Prepare statutory reports, correspondence, and other case documentation. Assist in developing and implementing case and asset recovery strategies. Monitor case milestones, deadlines, and compliance requirements using IPS. Conduct open-source investigations and assist with tracing and recovery initiatives. Liaise with creditors, debtors, legal representatives, and other stakeholders. Coordinate with solicitors and external advisors regarding litigation and contentious matters. Provide guidance and support to junior team members. Skills/Experience required: Previous experience in an insolvency administrator or similar insolvency role. Strong technical knowledge of insolvency processes, including administrations, liquidations, and bankruptcies. Experience of investigations, asset tracing, or insolvency litigation support would be advantageous. Qualifications Professional qualifications such as CPI, AAT, ACA, ACCA , or equivalent are desirable but not essential. If you're looking for a role that combines technical insolvency expertise with investigative and recovery-focused work, we'd love to hear from you.

Company Description About FRP FRP is a leading national business advisory firm based in the UK. With over 900 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory . Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value. Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals. Job Description Role Overview We are looking for a Manager or Senior Manager to join our growing Restructuring Advisory team, you will work on a wide range of assignments across both advisory and formal engagements. These will include pre-lend and short-term cash flow forecast reviews, alongside options reviews for distressed or stressed companies. You will also take a lead role in managing a portfolio of insolvency cases, including administrations, liquidations, receiverships, and CVAs, ensuring statutory compliance and stakeholder engagement throughout. Key Responsibilities Analyse, present and provide commentary on financial information including management accounts, audited accounts, budgets and forecasts. Identify and comment on unusual trends or variances and their potential causes by understanding the operations of the business and linking this to the financial information. Review forecast financial models including the structure of the model and how assumptions are modelled. Manage a portfolio of insolvency cases (administrations, CVLs, WUCs, CVAs, BKYs) Supervise case progression and ensure compliance with insolvency legislation Lead case planning, strategy, and execution with minimal supervision Draft and review high-quality reports and presentations for internal and external stakeholders Liaise with stakeholders including directors, creditors, legal advisors, accountants and agents Liaise with other FRP teams where cross-pillar expertise and experience are required Undertake and review analysis and investigations into financial affairs and transactions, obtaining legal advice where required Identify and escalate potential risks and/or legal issues where appropriate Manage junior team members and contribute to their development Contribute to internal training, process improvement, and technical updates Qualifications Chartered Accountant (ACCA/ACA qualified) Relevant professional qualifications (e.g. CPI, JIEB, ACA, ACCA) advantageous Proven experience in managing insolvency cases or restructuring assignments Strong technical knowledge of UK insolvency legislation and procedures Excellent written and report-writing skills Proficiency with excel, strong core maths skills Collaborative team player with a proactive and adaptable approach that is capable of managing competing priorities and delivering under pressure Additional Information Our Values Straightforward : We provide clear, no-nonsense advice Confident : Our guidance is backed by expertise and evidence Pragmatic : We focus on practical solutions and tangible outcomes Real : We are professional yet approachable, understanding the challenges our clients face Our Commitment to You and the Environment At FRP Advisory Group, sustainability is integral to our strategy and operations. Our sustainability depends on building and maintaining meaningful, long-term relationships with all our stakeholders - including our employees, clients, and local communities - while also reducing our impact on the natural environment. We are always striving to improve in all areas - whether it's our people, our clients, our planet or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We are committed to fostering an inclusive, equitable, and diverse culture for our people. We maintain an Equal Opportunities Policy, ensuring that recruitment and employment decisions are based solely on the skills and experience required for our professional services - regardless of ethnicity, race, sexual orientation, disability, or any other protected characteristic. We believe every individual should have the opportunity to thrive. Our learning and development programmes enable us to invest in growing our employees' careers. We aim to empower our team members to each achieve their potential. We are committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success lead to our sustainability and success. We are emotionally invested in our clients right from the beginning.

This is an opportunity for an experienced, ambitious and commercially minded solicitor with a minimum of 5 years' PQE, with a strong background in Property Litigation, to join our business in an in-house capacity. The role is primarily focused on managing and advising upon contentious property matters arising across our substantial commercial property portfolio. You will work closely with senior management, property managers and external advisers in protecting the company's interests and resolving disputes effectively and commercially. In addition to the litigation and dispute resolution aspects of the role, you will also provide legal support on a range of commercial property, asset management and landlord and tenant matters, giving you exposure to the full lifecycle of property ownership and management. This is a varied and hands-on position offering the opportunity to become closely involved in both the legal and commercial decision-making of a substantial property business. Key Responsibilities Property Litigation & Dispute Resolution : Managing a broad range of property litigation matters across the portfolio. Advising on and handling: Dilapidations claims; Lease enforcement actions; Possession proceedings; Forfeiture and relief from forfeiture; Rent arrears and service charge disputes; Tenant covenant breaches; Rights of way and easement disputes; Boundary disputes; Restrictive covenant issues; Drainage and access disputes. Managing disputes through negotiation, mediation, tribunal proceedings and litigation where required. Advising management on litigation risk and dispute resolution strategy. Landlord & Tenant Matters Advising on a broad range of landlord and tenant issues across the portfolio. Supporting the Asset & Property Management Teams on lease interpretation and enforcement. Advising on rent reviews, lease renewals and contested lease matters. Assisting with asset management initiatives from a legal and risk management perspective. Debt Recovery & Enforcement Managing commercial debt recovery matters. Advising on enforcement options where tenants are in breach of lease obligations. Overseeing recovery strategies relating to arrears, insolvency situations and lease defaults. Commercial Property & Asset Management Advising on and managing freehold and leasehold acquisitions and disposals. Drafting and negotiating commercial leases, licences and associated property documentation. Supporting asset management initiatives including lease renewals, variations and agreements for lease. Providing commercial property advice across the wider business as required. General Commercial & Contractual Matters Handling contractual disputes connected with property matters. Advising on a variety of litigation and legal issues affecting the portfolio. Supporting the business with general legal and risk management matters where required. Candidate Profile We are looking for an individual who can combine strong technical legal expertise with commercial awareness and a practical approach to problem-solving. You will have: Qualification as a Solicitor in England & Wales A minimum of 5 years' PQE Strong experience in Property Litigation Experience advising on landlord and tenant disputes A solid understanding of commercial property law and practice Experience of managing matters independently from instruction through to resolution You will also demonstrate: Strong commercial judgement Excellent drafting, negotiation and dispute resolution skills The ability to provide practical, business-focused advice Confidence in working directly with senior management The ability to manage a varied workload independently A proactive and solutions-focused approach Why Join Us This is a rare opportunity to join a long-established, privately owned property company in a key in-house legal role. You will benefit from: Exposure to a large and varied commercial property portfolio A role with a strong focus on property litigation and dispute resolution A broad and interesting legal workload extending across property, asset management and commercial matters Direct involvement in commercial decision-making A collaborative and entrepreneurial working environment The opportunity to play a meaningful role in the continued growth of our business

Head - Complex Transaction Support Homes England National Housing Bank 81,443 - 93,055 Location: Hybrid 50/50 Our new headquarters are based in Leeds, however, candidates also have the option to attend our offices in Birmingham, Bristol, Liverpool, London, Manchester, Newcastle or Northstowe. Homes England launched the National Housing Bank, a new government-backed investment platform to accelerate housing delivery across England. With 16bn in capital, it will unlock private investment, support regeneration and accelerate housing delivery across the UK. Joining now offers a rare opportunity to shape a major new national investment platform from the ground up. The role holder will lead and manage a small team of Senior Managers within the Complex Transaction Support (CTS) team, overseeing a portfolio of distressed lending cases (including debt, equity, guarantees and equity investments) within the Bank's wider Debt team. These cases are high-profile and have been transferred to the CTS team due to identified delivery, fiscal, or reputational risks. The job holder will report directly to the Assistant Director, Complex Transaction Support, and will be required to exhibit gravitas, negotiation and restructuring skills both externally and internally in a high-pressure public environment. Complimentary requirements include an exceptional Credit & Risk and Organisational skill set. The opportunity Responsibilities include: Designing, implementing, and maintaining an effective system for identifying, analysing, and assessing emerging risk within the mainstream portfolio which is managed by the Portfolio Management team. Designing, implementing, and executing an agreed work out strategy for all identified Risk cases, by applying a wide range of restructuring options. Delivering elected restructuring strategies internally through: Risk, Executive Investment Committee, (and when required) the Risk teams within Ministry - Ministry for Housing, Communities, Local Government (MHCLG) and the HM Treasury (HMT). Maintaining, managing, and implementing the CTS designed Watch List Process through monthly updates to Risk and monthly management meeting with Portfolio Management and Risk, which are minuted and passed to the Chief Risk Officer to fulfil a robust and auditable review process. Maintenance of an effective database of all potential, current and historic impaired and written down loans, to provide an accurate and concise assessment of the position of the Debt Team Risk exposures. The job holder will be expected to introduce and embed best practice, disciplines, and processes from the Corporate and Commercial Banking sector into the Agency. This will include providing advisory engagement into Risk, the Senior Management within the Bank (including the CEO and Chairperson), the board, MHCLG and HMT. Candidate profile The jobholder will be required to exhibit extensive technical capability in insolvency procedures and restructuring options. Proven understanding of insolvency law and the law relating to Administration, Law of Property Act Receivership, and other enforcement mechanisms (for example schemes of arrangement and sale of debt). Significant experience in successfully leading and managing a team of individuals who have worked with distressed lending positions. Leadership experience and credibility to run a high output team dealing with diverse risk problems in high pressure situations. Proven experience of managing complex lending positions to maximise the Agency delivery while minimising financial loss; by using exhibited analysis and problem-solving techniques to achieve the optimum outcome. Extensive Credit Risk experience across Real Estate sector, to establish development and counterparty risk. The ability to concisely present complex distressed lending problems with a decided work out strategy to Senior Management, Board members within the Bank , and MHCLG and HMT and in both written and verbal format. Why join? Help build a new national investment institution Work on complex housing and regeneration transactions Deploy 16bn of government-backed capital Hybrid 50/50 working across multiple national locations Defined benefit pension and strong public-sector benefits Contact point for applicants Name : Ciara Lynn Email : Recruitment team Email : Closing date: 26th June, 2026 Right to Work in the UK is required.

Quality work , great BD budget, fully invested/supported in your Director & Partner pathways. Your new company Despite its size, my client has the entrepreneurial energy and spirit of a smaller and more agile firm. They are in fact a fully national and growing international practitioner, with circa £400m fee income and climbing, and with their acquisitional phase now completed their focus is on organic growth. In the national Restructuring team, which came to market officially 6 years ago, Partners have usually joined from larger firms and half did so as their first Partnership, so great precedence there for your own journey. In the R&R team projects/appointments are being regularly generated from retail/commercial/business banks, funds and other investment vehicles (eg UKGI) with a "sweet spot" debt size of £10-20 mill (though one major advisory project was a debt book of £3 bill.) The firm has some high profile yet really good fun BD/corporate entertaining events (happy to share more details in conversation!) and a light-touch approach to budget for one-to-one BD, so your commercial judgement on who you meet and how is trusted. The London R&R team are now ready to bring in an AD/Senior Manager who is equally motivated by business and team development. More on this below. Your new role The London team have been "hand-reared" and are in really good form on delivery, but now need someone who is between them and the Partners/IPs to take them to the next development level. That's where you come in. Equally, the Partners want to develop you yourself, and it's pretty much an "open goal" to Director and beyond. While there are currently c.130 cases in the London function, by the time legacy cases and closures have been dealt with, the aim is for around 20, high calibre cases per Partner. Quality over quantity is key, and lower-value cases (eg CVLS & MVLs) are dealt with by the regions, leaving London free to focus on this agenda. A full job spec is of course available, but think of it in time spent terms of around 30% advisory and 70% formal. You'll be writing reports straight away incidentally, including complex, and with recommendations prior to partner review. All Directors take appointments, as will you as soon as you're ready. What you'll need to succeed JIEB (qualified ideal, nearly will also be considered) Most Partners are dual-qualified, so if you have ACCA/ACA as well that's desirable but not essential. UK Insolvency/Restructuring experience ideally to SM level, but also a strong Manager ready for the step up The ambition to become an appointment-taker, with the agility to pivot to advisory when needed While there's a hybrid, honestly they like being in the office together and for the most part they are. So a naturally sociable demeanour plays well there. Equal enjoyment of client, team and project management, with business development What you'll get in return A real-life, real-person interview process. No AI, no HR screening, no case studies etc As mentioned, a really healthy BD budget - your commercial instincts are trusted A fully supported and mentored pathway to Director/IP and Partner (and from many Partners who have made that journey recently, as well as those more established) Top 10/Grade A firm salary package including full suite of benefits centred around wellness and wellbeing, financial security, lifestyle and flexibility, parental support and of course professional support What you need to do now If you're not sure whether this is of interest to you or not, please contact me for a no-pressure conversation where I can learn more about your own ambitions and objectives, and whether this might just be able to leverage them. If you know you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Customer Accounts Officer (Council Tax Recovery) Adecco are recruiting on behalf of Ealing Council for a Customer Accounts Officer specialising in Council Tax Recovery. This is an excellent opportunity to join a Local Authority team and support the effective recovery of council tax arrears. This is a temporary assignment initially for 3 months. Contract Details: Type: Temporary Pay: 20.76 per hour (PAYE) / 27.89 per hour (Umbrella) Location: Perceval House, Ealing Working Arrangements: Hybrid - mainly home-based, with attendance required in the office for court hearings. Hours: Full time, 35 hours per week (Monday to Friday) The Role: As a Customer Accounts Officer, you will play a key role in supporting the collection and recovery of council tax, ensuring processes are carried out in line with relevant legislation and procedures. The role will involve case management, attending court hearings when required, and liaising with residents regarding outstanding balances. Key Responsibilities: To maintain the Council Tax records for the team using office computer systems in accordance with laid down procedures. To ascertain and check all necessary information, using permitted sources and by liaison with other council sections and outside organisations, to determine the persons legally liable to Council Tax. To carry out further enquiries and investigations as necessary to verify particular circumstances. To amend the records promptly on becoming aware of any changes to liability. To assist more junior, temporary or less experienced accounts staff, and work experience students, by providing day to day advice and guidance on using the system and procedures. To deal promptly and efficiently with Council Tax customers, their agents, and other persons and organisations with a legitimate interest, by telephone, in writing, by email and in person (whether at the reception or at the magistrates court). At all times having regard to the council's Equality & Diversity Policy, the provisions of the Data Protection legislation and adherence to the objective to deliver services to a high level of customer care. To properly record dealings with customers. To record, report and resolve complaints from customers, and/or referring more complex and contentious matters to the senior officer or manager. To process applications for discounts, disregards and exemptions promptly and efficiently, requesting further information or inspections where necessary. To check and despatch system generated documentation (including rolling review forms, bills, reminders, summonses, Pre -enforcement letters, committal warnings and committal summonses). To assist in the checking of summons prelists, liability order lists, civil enforcement (bailiff) prelists and other arrears listings to ensure appropriate enforcement action is taken, recovery action held or cancelled when necessary, or that recommendations/referrals are made to a more senior officer. To use negotiating skills and exercise discretion to make and monitor arrangements with defaulting Council Tax customers, in accordance with laid down procedures and with regard to the particular facts in each case. In conjunction with the returns on financial information request forms, determine suitable cases and issue the necessary documentation for attachments of earnings, deductions from Income Support/Job Seekers Allowance, and referrals to bailiffs. If appropriate, identify and refer cases for committal proceedings, attachment of members' allowances, Charging Orders, or insolvency proceedings. To assist the Customer Accounts Manager in representing the Council in court proceedings, including making payment arrangements with customers at the Magistrates Court. To discuss and obtain income and expenditure details with customers for means enquiries at committal courts. To maintain accurate payment and instalment details on customer accounts and in particular to promote direct debit as a preferred method of payment. Carry out credit and debit card transactions with customers, whether by telephone, or through letters or emails. Essential Skills and Experience: Experience in council tax recovery Knowledge of council tax legislation Knowledge of NEC/Northgate systems Strong communication and customer service skills Ability to manage workload effectively and meet deadlines Apply Now - if you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We'll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of our clients' affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they're experts in following through on top-level instructions and resolving the finer details - all in one straight-forward package. When you join them, you'll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We'll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You'll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO's partners to help businesses effectively. You'll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You'll be someone with: • Hold a relevant professional qualification (ICAEW/ ACCA), with an appropriate amount of experience • An insolvency qualification is desirable, but not essential • Up to date understanding of regulatory and statutory requirements • Strong working knowledge of Excel, Word, PowerPoint and IPS • Excellent written and numerical skills • Good organisational and time management skills • Have a willingness to learn new things and thrive on new challenges • Self-motivated and enthusiastic team player • Operational experience of planning for and leading trading appointments. • Experience of planning for and engaging with senior level management and their stakeholder. • Demonstrable team leadership and mentoring skills. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to the business. We're committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.